Over 1 million tech questions and answers.
Latest questions
When I started up my computer yesterday morning the icons that usually show up in the taskbar weren't there. Thinking it was maybe just a glitch, I restarted the computer. And again.

At some point the icons did show up but only a few of them responded when I clicked on them. The Open Office icon, Firefox, documents and a couple of others worked fine. The calculator would not respond either by clicking onscreen or by pressing the calculator button on the keyboard.

I then clicked on the Windows icon and it did not respond. It wouldn't respond from the keyboard either.

When my husband got up I asked if he'd had trouble with the computer the night before only to learn he had been surfing porn. At some point an alert pop-up came up. He panicked and followed the instructions on the pop-up which included restarting the computer. That is when the icons on the taskbar disappeared.

I ran AVG (clean), Malewarbytes (quarantined items suggested), did sfc/scannow (no issues found). Stared googling and tried a couple of simple suggestions including making a new user account. In the new account all icons show up and respond.

I've tried to make that local account a Microsoft account so I could access all of my stuff there, but when I get to the part where it asks me to confirm my password one more time I get a message that "another user on this device uses this Microsoft Account, so you can't add it".

I am now at the end of what I can do on my own so ... Read more
I hasve severla queries in an excel spread sheet that uses the CountIf i do not know how to put this in access. I will attached the access file and the word document that explains what i need done. Any ideas.
 
Hello, I bought Lenovo Y700 and install Windows 7 PRO X64bit on it, but I can't find any Energy Management on Lenovo website for this model on Windows 7 :-/ .Can I install driver/app from previous Y50-70? And what about FN keys and GUI for brightness and volume. Are these then will work too? Thank you in advance.
I currently have 1Tb HDD and 8 GB RAM with my U410 that i bought in 2013.I was thinking to replace HDD with 256 GB SSD. Is there a separate slot for SSD? Can i keep HDD as well? Can someone tell me if this would make the processing faster or do i need to upgrade the RAM as well? Please suggest me the best option. The laptop is responding very very slow right now.  
Guys forgive me for this reply.Actually this is not related with this post. But I spent more than one hour to find a way to ask a question but there is no link or any other method as I see to ask a question and thats why I chooese this way. What I wants to know is that Im using a lenovo  G500 laptop where 2GB and 8GB ram installed into both slots. One of my friend said that only 2GB capacity will work as RAM when there is a another 2GB .Also he said that remove 2GB and then I can have the maximum performance of the 8GB RAM.Is it true??????/
 
Moderator note: off-topic post moved to its own thread in appropriate forum.  Subject edited to match content.  Was: Re: Updating the BIOS via bootable USB
 
I have a 2014 Helix Win 8.1 all of a sudden the on screen (Lenovo's not Windows) keyboard appears randomly when I click on certain things.  Haven't figured out what I do to make it appear and other times when it doesn't. It is black with white font and covers half the screen moves up from bottom.  I have to X it to close then it will pop right back up.  I am closing this keyboard 20 times a minute!!   I do know it appeared every time I clicked in this box AND when I right clicked to copy , cut , paste.  There is a small keyboard icon on lower right but nothing happens when I click or touch screen icon.  Any ideas? Thanks!
my x220 has type 29 battery and my x230 has type 44 battery so I need the FRU numbers for the 4, 6 and 9 cell batteries any generic batteries that work on both machines?  





I own: T400 T500 X220 X230 all running Windows 10 Professional
Hi All, I am using X280 (MTM-20KF002QUS), this is with touch screen. Now from today all of sudden, touch stoped working. I tried to re-install the display driver and restored the machine to previous days where the toch was working but all of no use. Now system properties says - No touch or pen display is available for this display. Lenovo - Please look into this at the earliest and get this issue fixed. Regards,MK  
I am trying to remotely reset the maximum password age to 0 on workstations in a workgroup environment. When I run the command (elevated): net accounts /maxpwage:0, I get an error saying: You entered an invalid value for the /MINPWLEN option. I am
pretty sure I am typing the right command as I've checked it in several articles.
I installed Windows 7 Pro and the only was I can get it to boot is in save mod. 
hi all, my computer been fine for ages with no major problem until to day.
windows 10 seems the freeze up but the mouse still moves,
also task manager wont work.
am thinking i will have to format the hard drive again, is this due to a bug/virus
any ides would be great, thanks
also, sfc /scannow says window protection resource cannot perform requested operation, not sure if this helps

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Wiindows 10 pro, 64 bit
Processor: Intel(R) Core(TM) CPU 6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 6
Processor Count: 4
RAM: 4094 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 114369 MB, Free - 3136 MB; E: Total - 238464 MB, Free - 128424 MB;
Motherboard: Gigabyte Technology Co., Ltd., G41M-Combo
Antivirus: avast! Antivirus, Updated and Enabled
this has been updated slightly since
J
 
I can no longer access my computer! I have a PIN to enter my computer, but it is no longer working. I'm not sure if dropping it had this effect or if my 1 year old accidentally changed my password. Ah! I need help.
 
Hi guys, recently I got an M73 (SFF). Now my question is, can I use an SATA port multiplier with an JMicron JMB321 chip? Is there any possibility? In the BIOS setup and in Windows 10 only the drive connected to Port1 is visible... Thanks in advance
Hi, I am using lenovo G580 20150 corei5 ,i have once clean it with mineral water and from then now it has white spots, plz tell me how to clean them to bring that old shinney look? as well as i wanna know  Is it has lcd or led screen? and what is the specification of its web cam? i mean is it 0.3 mp or 720 HD cam?





Using Lenovo Essential G580 Intel Core i5 3210m @2.50ghz up to 3.1ghz









Solved!

Go to Solution.
Hi! I have 4 years old Lenovo Yoga Ideapad 13.  The problems started couple weeks ago, when the computer wouldn't run or start up without being plugged in. I followed some other people's advice and got a new battery. It seemed to fix to problem for while. Now few weeks after the same problem stands with the new battery. It won't start or run, but when plugged in it says the battery is 100% and charging.   I tried checking if the charger isn't working, but it charges all fine on my other Yoga, which has the same charger model. So please note that this isn't the common problem that is seen here on the forums, that the battery doesnt charge. I'm pretty frustrated, as this problem persists even though I changed the battery. Anyone have ideas? I figured it could have something to do with the battery wire connecting battery to the motherboard, but there doesn't seem to be any defects or loose wires.  However, I tried taking off the battery connection wire when plugged in, and then I get the message "No battery detected" instead of the regular "100% Fully charged". Any help is appreciated. 
I purchased a Lenovo yoga 720 earlier this year, however the active pen 2 has never turned on using the button at the top (no light has come on and neither of the buttons towards the nib provide any function), I can use the pen to point and on contact it will draw, however the quality seems poor. If I remove the battery then it will not draw or write on contact, I have tried two newly purchased batteries without any success. I contacted the UK customer service as that is where I had purchased it (with a worldwide warranty), however as I am now living in Cambodia they could only offer solutions of reinstalling drivers or purchasing a new pen locally. I tried taking it to a local Lenovo authorised service centre, whilst they were keen to try and help they either lacked the knowhow or the parts to repair it and were not authorised to request a replacement. Are there any other options available to me here? I'm not really satisfied with the service I've been receiving. I don't really want to pay a further $60 for a replacement for something which should have been working upon receiving it. Might the Thai or Vietnamese customer service be able to provide assistance with this? I appreciate I should have got onto it when I was back in the UK, however I had other priorities and it didn't get done.
lenovo v330 15IKB bilgisayar?m wifi yi grd? halde ba?lanm?yor. Bu a?a ba?lan?lam?yor diyor. Ne yapmal?t?m?
Hi, I got problem - question. My Laptop is Lenovo B590 Model: 37612YG , xxxxx. And my question is which CPU are supported by my mainboard ?
 
I'm asking becouse i'd like to upgrade my Laptop and in datasheet that i download from suport lenovo com there is some difference between Models. They are placed in 2 categories: Lenovo B590 HM70 and Lenovo B590 HM77. My is in first one and they are only CPUs Intel Celeron 1000 and Intel Pentium 2020. 
 
Does it means that other CPU's are not supported ?
 
Thx 4 youre Help !
 
 
Moderator comment: Serial number(s) removed to protect member from mischief.
One of my clients owns a Lenovo B590 laptop that requires some help.  This unit currently has an i3-2328M, which I believe has a 'problem'.. potential cache issue?  Dunno, but while it seems everything else is 'good', it certainly does not operate like an apparently identical unit on my shelf.  But he simply does not have the cash to invest in a newer computer at this time, despite my input to the contrary. This seems to be a little 'aged' to consider putting much cash into, IMHO, but since we're in here, if we need to replace the chip he'd like some better performance . So, in and effort to help him out, I've located an i7-3540M in a 'trashed' Dell system we took in not long ago which I'll give him a good price on ($75), and while this processor SEEMS to be compatible with the HM77 chipset in his B590, I thought I should post this here to see if I can get some input on a potential swap. Socket appears as the same (FCPGA988), and cooling system looks similar to that in the Dell (although I don't presume to think it will fit in his B590.. maybe I'm wrong..) .  Anything I'm not aware of in considering this? His unit shows the following info:Lenovo B590 Model WB10141999HM77 chipset8 GB DDR3 SDRAM Possible?
Hey all,  I have loose hinges and want to replace them on my t61. I red the instructions on that link: https://forums.lenovo.com/t5/ThinkPad-T61-and-prior-T-series/How-to-replace-loose-broken-hinges-on-t... Just to make sure - In order to take off the lcd front bezel - it's only 5 screws and just pull it up gently all around? Is that glued or latches?  No need to get the back cover of the lcd too? Cause on HMM it seems I have to take back cover too.  Thanks in advance 
Hello,  Please am having issues with my T420....when i turn it on, it boots for 3-5 secs and then goes off...have tried several solutions such as; -removing the battery and power adapter, then pressing the power button for 30-60 seconds to release the excess power...then placing the battery and turning it on again but won't still work.-have also removed the hard drive and tried another hard drive but won't still work. Please am really in need of a help....i patiently await any possible solution. System specs: i7-2640M, 2.80Ghz, 8GB RAM, 1TB Hdd, Windows 10 pro, 64-bit OS Note: sometimes it boots completely but once am done and i shut it down or hibernate...then it starts same problem when i attempt turing it on. Regards 
Have an HP machine that has bsod'ed with the bugcheck 0x000000a0 a number of times in the last few months. I attached a link to the mini dump file below. Was wondering if anyone would look at this and clue me in on what may be the issue. I do have the full
mem dump file, it is 700mb + though.

Thanks in advance!

https://andersonrasorpartners.sharefile.com/d-sdeb084319a3420fb
 if this mdele thinkcenter m920 support win 7 (32 -64)
 
 
Mod:  edited Subject line to add a problem description
Hello there!I've been having some issues with my screen on 2 gen X1 Carbon - it freezes and sometimes it starts to flash at the edges after I close my notebook and open it again, so I have to try to move it into the right position so it can unfreeze. Sometimes pressing on the certain places helps, at the bottom of the display near these dark lines. First I thought that the problem is in the display cable, so I installed a new one, but it didn't help. I noticed that touchscreen works fine even when display is blacked out. What should I do, maybe someone had some simular issues? Sorry for pics quality, I can attach better ones if needed. Thanks for any help!
Note: I tried posting this on MS support site 3 times (2 different browsers) and it hangs and won't post. So I hope it works here...
Until yesterday, when I had to move the Windows Xbox Wireless receiver for Windows unit to another USB port, it worked for 2 years, no problem. Now,
no matter how many fixes I try, it will not connect the wireless controller.

Here's what I tried (many times)
Switched ports
Changed controller batteries (12 different, brand new batteries)

Different controller(s)

Removed, all not essential USB devices, etc, keyboard and mouse
Uninstalled and reinstalled the latest driver (from the CD and 4 different locations [all the same installer])
Moved the receiver within inches of the controller

Tried to use the connect button on the bottom of the receiver different ways (hit it once, hold it for up to 30 seconds, hold it once, then release it,
then hold it again (that makes the controller green circle blink faster for about 10 seconds).
Hold the connect button on the controller until the circle lights rotate from 1,2,3,4 (over and over in all of the above steps).
Made sure I had all the latest windows updates

And the "one" fix that worked for everyone I read, that didn't for me because the controller never shows under device manager, or add device to
your computer, it showed as "Unidentified Device" for all of them, and I never get any unknown device.
Here are their steps
"Right click on Computer 
... Read more
Is there a way to set a user's activity/resource monitoring to detect ANY/ALL new accesses (instead of whatever the default threshold is)?  We occasionally have users we want to watch very closely.

I can see all of the recent accesses in the UI but can't (or don't know how to) tell what the "first contact" date is for each?
Better still, could we generate an SA or some other SIEM "poke" for each new access?
Hi , 
We have a SSO URL configured using Ping Federate 'Artifact' type authentication . Post login it renders blank page on IE version - 11.0.9600.19100 , Update Versions : 11.0.75(KB4343205) .
However it works well with version IE 11.0.9600.19080 , Update Versions:11.0.70 (KB4339093) and on IE edge . 
Could you please help to check what is causing the issue on IE version - 11.0.9600.19100 , Update Versions : 11.0.75(KB4343205)?
 if this mdele thinkcenter m920 support win 7 (32 -64)
Our company just purchased multiple P52's.  We uninstalled Office 365 Apps before doing anything else.  We then installed all apps we needed and joined to our domain.  Now when any user logs in for the first time The Office 365 apps appear.  We use our own Office with volume licensing.  When we go to share a sporeadsheet within excel, it gives an error that an email acount isnt setup.  We then have to go uninstall all those Office 365 apps again for each user that signs in for the first time.  Is ther anyway to stop this without having to do a fresh Windows install from our volume licensing? Thank you in advance.
I can not connect to the hot spot on my computer via my phone. I can connect to other devices with my phone's hot spot. When I connect it to my laptop, it says No Internet, secured. It also says not no Internet access for IPv4 and IPv6. I've tried everything on the command prompt and uninstalled and reinstalled the network driver. I can connect to the wifi at home. Any help would be greatly appreciated.
 
i use DELL LATITUDE E7240
4gb ram, 128gb ssd , core i5 5th gen

and im a gamer .
but this set up gives me soo little FPS that i can barely handle the recoil of guns .

on the back of the MOBO , i saw 2 sata slot kindda thingy (not a tech guy ) .
in one , ssd was connected and the other one were i was suppose to connect WWAN card is empty .
and yeah come to think of it , there was another slot were wifi module was connected to ..hmmm ?

so , im kinda thinking that i would get an cheap chinese GPU slot from aliexpress and gonna connect it to one of the sata port .

my old PC's PSU is not in use so i can take that from there ..

so , is it gonna work ?? anyone got any experience ??
 
Hey there, ever since I reinstalled Windows 10 on this tablet my wifi connection's been really funky, dropping the connection quite often. It dosen't matter if I am a meter away from the router. Usually, the connection completely cuts off leaving me with no wifi at all. I am not sure what to do. The problem consists in regular as in energy saving mode. It also dosen't matter if the tablet is docked. I've already installed all necessary drivers, whether it be wifi or chipset drivers. It just won't change. Even got the official wifi drivers off the realtek website, although with zero success. What can I do to fix this issue? Is it hardware related? I assume it's some kind of energy delivery problem, as it dosen't matter if the tablet is moving or not.
Hi, I have a 3 year old Z50-70 with me .I want to upgrade the hard drive to a larger capacity one .Can anyone let me know if the Seagate Firecuda SSHD 2TB SATA 6.0GB/S 2.5-Inch hard drive will be supported by the laptop .Thank you .
I just installed the new windows update after months of my computer failing to do the update due to the antivirus protector not compatible with the new iOS. I uninstalled the old antivirus and did the update (as of two weeks ago). Ever since the new update my computer runs extremely slow, freezes constantly, having to reboot 3-6 times a day, can't run certain programs before the update. I have taken in to the IT department where I attend school, they were able to clean and get rid of a lot of unused apps install a different antivirus. Unfortunately, this didn't help. Any ideas why this is happening? Never had any issues with my Lenovo.
I have been using ascii codes (such as Alt+ 164, ALT+160, ALT+161, ETC.) for years in Word but now they don"t work. What did I do to unset them? thanks
 
I have a laptop G580 and after installing Windows 10 each time I start up my laptop a message appears that the system cannot start the Dolby audio driver with the message to restart the computer or reinstall the driver.
My system and the sound works OK. Can anyone tell me how I can switch off that message so that it will not appear each time I start up my laptop.
I have seen a similar problem for the G510 but can it be used for my G580. I once tried it but then I had no sound at all, or was it cause I didn't remove the existing driver well.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.













Solved!

Go to Solution.
The new Yoga 730-15 has a USB-C/Thunderbolt port, but apparently it is not enabled. What do I have to do to set it up? 1) I see there is a Thunderbolt 3 driver available. Do I have to download and install it? Why would that not have been part of the initial set up of the PC.2) What else do I have to do? Some systems have additional Thunderbolt software or is that included in the driver download? JohnD
Some sites have an envelope icon that will allow users to forward an article using their e-mail account without having to copy and paste the link. I had this feature before I uninstalled and reinstalled Chrome, and now I can't figure out how to do this again in gmail. Google's support pages are useless.
 
Hi all,

I am having problem to migrate from adsl to fibre router migration. When we migrate to fibre, we can ping the router from location B but unable to ping to the servers .There is two location, Location A and B.
Location A is the main router as per below config. Location B is in another location which we are trying to access the servers location A. IP address range for location B is 192.168.1.0. IP address range for location A is 172.31.22.0 and 192.168.22.1 is added at their firewall. Do i need to add anything or any nat to allow location B to be able to ping their servers 172.31.22.1 and 172.31.22.2?

interface 0/0
ip address public ip address
ip nat outside
ip virtual-reassembly
pvc 8/35
protocol ip ISP public address broadcast
encapsulation aal5snap
!
!

interface 0/1
description Lan
ip address 192.168.22.21 255.255.255.0
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1452

ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!

ip route 0.0.0.0 0.0.0.0 "ISP public address"
ip route 172.31.22.0 255.255.0 192.168.22.1
!
access-list 1 permit 192.168.1.0 0.0.0.255

no cdp run
 
PSPLTA-0DW068

Connecting to TV via HDMI
- Image appears fine
- NO Audio.
Sound - Playback Devices
- Conextant Speakers

NO HDMI option, It's NOT Hidden either.

https://i.imgur.com/3nrz9WU.jpg
https://i.imgur.com/OpcinJD.jpg

Intel Display Audio comes up as CODE 45.

Getting VERY frustrated. Everything has been updated... graphics, sound, even did the BIOS from 1.3 to 1.5
First and foremost, does this even have the ability to output audio via HDMI? This is advertised as a Gaming Laptop so I would assume so.

Also, this can supposidly output higher than 1080p, but when connected to a 4K television, I still can only go max 1080p as it ONLY outputs from the Intel Graphics rather than the Nvidia.
Hello
I work as part of a IT team within a organization that has 200+ Windows 8.1 devices, recently we have been experiencing a problem when downloading files using Internet Explorer 11.
You click the file to download (word document,PDF etc) and you get the yellow bar at the bottom asking you to open save etc but when you select any of the options nothing happens and this is becoming increasingly more common.
I cant believe we are the only people to have this issue but i have searched and cant find any answers.
I hope somebody can help us.
Thanks,
Hi,
Bit of an odd one.
When conencted via ethernet cable, browsing http sites works fine, however when switching to my wifi suddenly http doesnt work and the only way I can browse the internet is if the site uses https. both networks are configured the same, connect to the same
network and as far as I can see there are no external factors blocking it.

Does anyone have any idea on what I can look for? 

Thanks
Carl
Hello all.
I have been thinking of how can I make MBSA scan reports for multiple machines.

As of now I've been looking report from GUI only, but it is too much time taking when you have to make a summary of missing updates of around 200 computers at a stretch.

Can someone throw some light on mbsacli options to generate reports for remote scanning from a server. I read that detailed report cannot be generated using
mbsacli for multiple machines scan. If anyone can provide a command for generating report (incuding all the details available in GUI) for a single host, I can create a batch script to do the rest.
P.S.- I am using MBSA for remote bulk scans, not local scans.

Thanks,
Kriss
After using my x250 for about a year with occasional issues where it wouldn't detect when i connected the charger, it now completely refuses to boot or give any signal of life. Connecting the power cable doesn't even light up the power button. Tried a different charged with the same results.
HiI have a docking station pro and a T480s with windows 10.Probably since the last firmware update for the T480s (but this might not be related), my external monitor (display port) isn't recognized anymore (I have a Samsung 28 Zoll 4k monitor). I can only connect using the HDMI port from my T480s to connect.Any idea how to solve this issue? I updated everything today (Lenovo, Windows as well as drivers/firmware for docking station) but this didn't resolve the issue. CHeersRenger
Whenever I try to open internet explorer on my laptop, I get the message - 
Choose the program you want to use to open this file:iexplore.exe. When I click 'OK' it gives the screen showing iexplore.exe and a 'Run' button beside it. When I click on run nothing happens. Can you tell me what is the solution to this?
 
Thanks,
Amol
 
 
Hi there, 
I am getting a random IE crash every so often with IE 11. Here is the error. 
I have reinstalled IE 11, added it to  Data Execution Prevention, switched on software rendering instead of gpu rendering, tried to rename ntdl.dll (blue screened my pc), all to no avail. 


Internet Explorer 11 version 11.0.9600.19129.
Problem signature:
  Problem Event Name: BEX64
  Application Name: iexplore.exe
  Application Version: 11.0.9600.19130
  Application Timestamp: 5b7f2616
  Fault Module Name: StackHash_1dc2
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception Offset: 0000000000000000
  Exception Code: c0000005
  Exception Data: 0000000000000008
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 6153
  Additional Information 1: 1dc2
  Additional Information 2: 1dc22fb1de37d348f27e54dbb5278e7d
  Additional Information 3: eae3
  Additional Information 4: eae36a4b5ffb27c9d33117f4125a75c2
I bought a scan disc an it says it write protected what do do ?
 
This Y510p is about the most frustrating laptop I have ever owned. When it isn't throttling due to being too hot, and therefore performing very badly within games. It is running the fan at 100% pretty much always, even whilst idling. I'll be sitting on my bed (laptop on the desk) and it will just start ramping the fan up and down. This is the most infuriating and inconsistent laptop I have ever owned in my life... Some details about my Y510p: 1. I have an unlocked BIOS.2. I have the SLI version. (2x GT 755M)3. I have done this cooling mod4. I have repasted the CPU AND first GPU with Arctic Cooling Silver 5. (Expensive cooling paste)5. My laptop is only 9 months old. It still has 2 years and 3 months warranty left.6. I mount the laptop about 2 inches off my table to allow for more passive airflow under the laptop.7. I am at my wits end with this thing and I refuse to have to spend more money on this laptop. It already cost ?1200.8. I will bump this thread until the end of time until someone here can help me out with this issue. My normal temps from CPU are an average of: 60C which I feel is so ridiculously high.Room temp on average is 29.35C Doing anything on my laptop. Typing, opening up a browser window. ANYTHING causes the fan to immediately ramp up and make more of a whining noise Guys, Lenovo. I am so sick of this noise, it is driving me crazy. If I am playing a game, I don't care so much. I will use my expensive headphones. B... Read more
My lenovo G4O-8O comes with windows 10/64 bit. I just intalled an antivirus called quick heel for a free trail then I scan the full pc and the boot time scan and i have also gone through the service optimizer by turning of the services in quick heel. After that when try to connect the wifi I see that the wifi icon is compeletly disappear from the stutas bar and troubleshoot is showing that ""auto fix failed, problem deteced in driver, not fixed, may be the network cable not conected properly or broken"" Then I unistalled quick heel but it's showing the same. What should I do? Plz help me!