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Stuck at "choose your keyboard layout" Windows 10 "Preparing

Q: Stuck at "choose your keyboard layout" Windows 10 "Preparing

This PC is an HP Desktop model Pavilion 6520f with an AMD Athlon II x4 635 2.90 Ghz processor and 12 MB of memory. The PC is from about 2010 but the 1 T hardrive, memory ,added video card (NVIDIA) and power supply were upgraded about a year and a half ago before the installation of Windows 10. I performed a clean install of Windows 7 on the newer harddrive last summer and then upgraded to Windows 10 Home edition.

A few days ago I started experiencing random BSOD errors. This was a few days after the most recent Windows 10 system update.

I initially suspected that there was a simple system volume mismatch after the update so I scheduled a CHKDSK scan on the C: drive. It froze at 10% then crashed. I tried again with the same result. At this point the computer was booting normally and could be used for a while before any freezing or crashing.

I decided to run SFC. It froze at 50% then the computer crashed. I tried this a few times as well. Always stopped at 50% and then another Blue Screen crash.

Following some online advice, I tried to run DISM command (DISM /Online /Cleanup-image /Restore

It got to 29.2%, froze , then crashed. Now when I try to boot I only get the "preparing automatic repair" and then the keyboard select screen and I am stuck.

The keyboard and mouse inputs do not work, so there is no where to go. I tried switching to a wired keyboard and mouse but no luck.

Please help. I am at a loss as to where to go from here.

Also, I have many questions. I am usually pretty sophisticated at repairing computer but am clueless in this instance and in shock at how quickly everything went south. A few days ago I wasn't aware of any problems at all with the computer. It was fast and error free. Is it suspicious that this started after a major system update?

Could the harddrive be failing so soon? It's only a few years old. The SMART drive built into the BIOS reads "functional" during the boot.

If it is failing what are my options for rebuilding the system?

How can I install windows 10 on a clean hard drive as I used to do with earlier versions?

If I can ever figure out how to boot this machine again, can I clone the data to a new drive using Acronis software or something similar? What if it crashes in the middle of the process?

Please help.

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Preferred Solution: Stuck at "choose your keyboard layout" Windows 10 "Preparing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


It seems that no matter how I set this, after the next start-up it reverts to "15 minutes".  What registry key controls this?

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I'm not sure if this belongs to here or "Windows update" section but I'll post it anyway.

Basically after disabling/unchecking internet explorer 10 and media features from "turn Windows features on or off", it prompted me to restart the system and ultimately I was stuck on that "preparing to configure..." page for three hours or so.
I got fed up with the waiting which I tried CTRL+ALT+delete to bring up login menu however it somehow froze the spinning wheel and I wasn't able to do anything.
As a result, I pressed the reset button (not holding down power button) and it booted normally with the usual safe mode options showing up due to force shut down. Before the welcome page showing up, there was a quick "reconfiguring Windows..." page which it only took couple of seconds until my desktop showed up.

I checked the "turn Windows features on or off" again and the boxes for those two settings were empty and thus got rid of IE, Windows media player and such from the start menu etc successfully.
So I guess everything went okay except for being stuck on the loading page and force shut down... I'm a bit worried about this new problem as I haven't experienced it before. Doing a quick search indicates that most of the time it happens during Windows update, which I haven't encountered yet as well.

I want to ask if this is something I need to worry about? Should I revert back to before making those changes via system restore? How do... Read more

A:Stuck on "preparing to configure Windows...", rebooted and all good?

I'd only revert if the problem becomes chronic.

You may notice you need IE for certain web functions the OS uses. I always leave it as a backup browser. It's not that bad.

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My laptop is stuck in a cycle of restarting itself after displaying a screen that says "Preparing to Repair". It turns on, shows the hp symbol and the message, then after a few seconds it loads a black screen covered in blue dots (which I've never seen before), then it turns itself off and restarts the cycle. I've tried using the fkeys, which load every option except the f12 system repair option. I can get into my bios menus and everything. I made a repair usb, as my laptop doesn't have a disc tray, I changed the bios to run from the usb in hopes that I could repair it that way. Still not working. Does anyone have any thoughts or suggestions? I don't care if I have to completely wipe it clean. I just don't know how at this point.

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I bought a new computer consisting of the following components

motherboard: Asus M5A99X EVO R2.0
graphics card: Sapphire dual-x R2 270x
CPU: AMD FX 8350

the rest off the components I took from my old PC and should all be okay. (600W power supply, 4GB DDR3 1600 Mhz RAM, 3TB HDD)

The problem is that whenever I try to install Windows 7 64bit the installation stops when it reaches the "setup is preparing your computer for first use". I have tried all I can think of that might cause problems during the installation. I have installed missing drivers, making a clean installation on the hard drive, I have tried a different and smaller HDD, changing the new graphics card for the old one I have, and I have tried booting in Legacy mode, but so fare nothing works.

I hope somebody out there has an Idea how to fix it.

A:Windows 7 stuck at "setup is preparing your computer for first use"

Believe it or not; i would say its the fact that you only have 4gb of Ram. Usually for most windows 7 installs you want at least 8gb of ram for optimal performace. Also, if you can, do a mem test using the memtest program for which i will post the link here:

Its not called memtest in windows 7 but here is how to do a memory diagnostic test:


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Hi everyone,

every time I try to install Service Pack 1 for Windows 7, I get this:

And then it just gets stuck on that 'preparing'.
I tried to install System Update Readiness Tool but it also freezes somewhere in the middle, and nothing happens on the screen for 3 hours. I can move the pointer, etc., but the installer is stuck.

What can I do in this case?

A:Stuck on "Preparing your computer" while installing Windows 7 SP1

Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data

If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)

Pleasealso post the C:\Windows\windowsudpate.log file

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I have 2 accounts on this PC, one is a MS account, the other is the built-in Administrator account, which I renamed and assigned a complex password to make it difficult for anyone to get into. However, I recently disabled the Admin account with the "net user administrator /active:no" command, and then deleted both the Administrator and Enigma (the name which I renamed it to) folders in C:\Users. I also went into Control Panel and made sure that the user is gone, it does not appear now. I can still log into my PC via the MS account since it has admin rights.

But after rebooting the Admin/Enigma account still appears on the login screen and asks for a password. So I reenter the old password and it then hangs with a "Preparing Windows" message. Then I do a hard reset and log into the MS account, I can see that a TEMP folder has been created at C:\Users, which I assume was created as a result of trying to log in as Admin/Enigma. I'm not sure, but I'm guessing that the PC still remembers the password and other info associated with the account, and that info must still be stored somewhere in the Registry. That seems to be the only logical cause of the issue.

So, I need help with locating that info and resetting it, because I intend to reactivate Admin again, but this time I'm going to leave it alone. I had deleted it in the 1st place because of the appearance of 2 usernames for the account at C:\Users, and found that odd, so I figured I could get rid of both a... Read more

A:Stuck On "Preparing Windows" When Attempting To Log In

just making sure I understand. You say "I had deleted it in the 1st place because of the appearance of 2 usernames for the account at C:\Users, and found that odd, so I figured I could get rid of both and then recreate/reset." Do you mean there were two users with the same name or two different names somehow associated with the same account? I think it must be the former, but just need to be sure.

Don't get you hopes up that I can solve your problem. But, I once had a less complicated situation somewhat akin to your's.

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My computer blue screen crashed several times in a row, and wouldn't get to the OS because of it. I then preformed a quick restore, and can get to the login screen now, but after my password is entered the screen says preparing windows for about 15 minutes, after which I get sent to a black screen with a mouse. Once I was given the notification that "ChangeIcon MFC Application has stopped working," though that only happened one of the times. What can I do?

A:Login stuck at "Preparing Windows"

Some how via safe mode you have to uninstall this update listed below
that is if you cant get to control panel on main window

1. Access Control Panel (I use Small Icons view)
2. Click on Windows Update
3. Click on Installed Windows Updates
4. Look for Update for Windows 8.1 for x64-based Systems (KB2984006) and double click to uninstall it.
5. Reboot when prompted and issue is fixed.

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OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Sempron(tm) Processor 2600+, x86 Family 15 Model 28 Stepping 0
Processor Count: 1
RAM: 991 Mb
Graphics Card: SiS 650/651/740/661FX/741/760 series, 32 Mb
Hard Drives: C: Total - 76308 MB, Free - 51306 MB;
Motherboard: , 760GX-M
Antivirus: Avira Desktop, Updated: Yes, On-Demand Scanner: Enabled

Under "View" I had set "Normal Layout" with HTML text style
Recently new e-mails began being created in "Web Layout" in HtML text style.
Under "View" I have tried resetting in "Normal Layout" and also "Print Layout" with HTML text style and also tried Rch Text BUt nothing will stick,
the setting keeps going back to "Web Layout."

Very irratating, I hope someone can help.

A:"Normal Layout" view changing to unwanted "Web Layout"

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Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Sai Kiran Katuri.

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In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

A:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

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I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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I just installed Windows 7 on my desktop and whenever the login screen appears and I login, I see "Welcome" for about two seconds then "Preparing your desktop..". The icon beside "Preparing your desktop..." spins for about a second then it freezes, and remains frozen. I've left it for 10 minutes and nothing, the icon hasn't started spinning again and I see no desktop.

I've already booted into safe mode and made sure all services were disabled except Microsoft's.

My video card is a GT320.

What can I do?

A:New install, stuck on "Preparing your desktop...", disabled services

Which user account did you use in safe mode? As this is a new installation, try going into safemode again, creating a new user account. If the new account works just delete the old one.

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Problem started a couple of days ago, unsure why it would.

I would love to try any of the 4million fixes I've seen on the web for this except I can not get past that screen. Not in normal mode, not in safe mode.

Any suggestions?
And just in case;

Win 2k Pro
Pentium 4, 2.0 GHz
80 Gb HD
GF4 Ti 4200 128MB

ISP is Rogers (Canada)
Directly wired to a DI-624 Router, which is wired to an SB5101 Motorolla Surfboard Cable Modem provided by Rogers.

It's my 6 yr old clunker which I'll soon be replacing with a new build but I'd like to get my files off it at least.
There was a snow storm here that knocked out a bunch of power in certain areas of the city but not my area.

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This problem started out on one of the machines in my office, now it's happening on several of them.

Machine config:
- Outlook 2007
- POP account
- antivirus regularly running/updating/scanning

- User is running outlook like normal, then all the sudden Outlook gets stuck "Preparing to send / receive". Clicking the Send/Receive button does nothing, and it just sits there forever, apparently never actually making contact with the servers or doing anything at all.

My fix:
- I have to close down Outlook, but that's not enough.
- Open task manager, even though Outlook is closed, there is still an instance of it running on the machine.
- Manually close that extra instance, restart Outlook.

Then all the sudden it works, it sends and receives just fine. I thought the first user may have had a virus, but I've scanned ALL the machines in our office with Symantec Antivirus and nothing came up.

Also, this doesn't appear to ever happen on the two machines in the office who are running IMAP accounts.

Any help would be GREATLY appreciated!

A:Solved: Outlook 2007 stuck "preparing to send / receive". Requires manual task end.

nobody has any ideas? Should I include more details, like machine stats or something?

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When ever I put my computer on stand by or let it go automatically to stand by it becomes hung up in on the "preparing to standby" screen. I have let it sit for 20 minutes but it simply would not budge. This all started happening during/after a fight I had with a vundo trojan. I installed and ran Malwarebytes' anti-malware, Hijack this, recovery console, combo fix, and GMER (which gave me a blue screen of death while i was running it). I'm running XP SP2. Here's a link to my step by step process in fighting the trojan: http://www.bleepingcomputer.com/forums/topic215079.html

Any help with my problem would be greatly appreciated!

A:Computer stuck at "preparing to standby"

Hello and welcome to the forum,

You are still infected after reading through the other post you have bleeping computer.

Disconnect pc from online immediately.
Go to another pc (friends or library).

2 choices here you can do:

Start over with a fresh install of xp, doing this you will ned a harddrive utility to erase
the harddrive, because formatting doesnt erase the harddrive entirely.
Clear bios also before doing the fresh install of xp.

or go here and post:


Please disconnect pc from online and use another pc to go to the
site for help please.

Give the desription of the problem also.

Please be patient as the techs are very busy and will get to you as soon as they are
able to.

Click on spyware and popups problem - first steps (in red)

and follow the instructions please at top right of page.

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I recently bought a SSD and used Acronis TrueImage to clone my old windows install onto the new disk. So long as I leave the old HDD installed I have no issues booting up on the new lightning fast SSD. If I unplug the old HDD, however, I run into problems. In that scenario, after inputting my password, the system spends several minutes stuck on "Preparing Your Desktop" after which I get a blank, light blue screen with the words "This copy of windows is not genuine" in the bottom right part of the screen.

This is an issue because my plans have been to eliminate the old drive and replace it. I have some concerns about its reliability due to its age and at any rate I shouldn't have to have an extra HDD plugged in just to use my main OS install on the SSD.

A:Stuck on "Preparing Your Desktop" after removing old HDD

Quote: Originally Posted by EvilIguana

I recently bought a SSD and used Acronis TrueImage to clone my old windows install onto the new disk. So long as I leave the old HDD installed I have no issues booting up on the new lightning fast SSD. If I unplug the old HDD, however, I run into problems. In that scenario, after inputting my password, the system spends several minutes stuck on "Preparing Your Desktop" after which I get a blank, light blue screen with the words "This copy of windows is not genuine" in the bottom right part of the screen.

This is an issue because my plans have been to eliminate the old drive and replace it. I have some concerns about its reliability due to its age and at any rate I shouldn't have to have an extra HDD plugged in just to use my main OS install on the SSD.

It sounds like there is a problem with the way it was setup. Post a screen shot of your Disk Management with the columns expanded so we can read the print. Disk Management - Post a Screen Capture Image

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Hi there,

I recently purchased an Acer EeePC 1005H for my girlfriend and I. We're running Windows XP, and at first we could just close the lid, it would go on standby, then when we opened the lid it would be at the account log in screen. But as of late, whenever we close the lid, then open it back up, it's stuck on the "Preparing To Standby" screen. No inputs will respond except the power switch, which we have to hold for 5 seconds to shut it down and start it back up. The same issue comes up when we manually go to Start>Turn Off Computer>Standby.

Well, I hope someone has some suggestions or words of advice. I thank you in advance.

A:Netbook Gets Stuck On "Preparing To Standby"

I got the same issue, anyone know?

I just got done fighting Antivirus System pro.

Ran Avast, Malwarebytes,Spybot, And Combofix.

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While waiting for the 7 Professional x64 installation to be finished, the screen shows " setup is preparing your computer for first use". The computer keeps reading the DVD drive about more than half hour and does not go to the normal desktop. I started from clean installation.

CD is Windows 7 Professional (x64) from Retail Stores.
Did startup repair about 4 times - says that it could not find a problem
Did few reinstall.
Tried the three bootrec on command prompt - did not fix problem
Tried chkdsk and chkdsk /f - did not fix problem
Tried sfc /scannow - says that cannot be started because of startup repair and needs to be rebooted (tried that, problem still exist)

Any help would be appreciated...


A:Stuck on "Setup is preparing your computer for first use"

EDIT: enabling low resolution in f8 Seemed to fix the problem.

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Hi Everyone, I'm trying to put a brand new copy of Windows 7 on my custom built PC which was running fine on Vista and XP.

Completely fresh formatted hard drive.

It gets as far as the "setup is preparing your computer for first use" screen and then just sits there indefinitely.

I've tried repairing it after booting from Windows disc, it said no problem was found.

I've unplugged and disabled everything possible, including going down to 1 stick of RAM.

I've reset the mobo to default settings.

I've tried starting in low resolution from the F8 menu.

Nothing works, it just does the same thing every time.


Core 2 Duo
DDR2-800 RAM
nVidia Chipset
GeForce 8800GT with 2 DVI outputs
SATA Hard drive and DVD Drive

Tried installing it on an old laptop to see if it was the disc and it installed perfectly on that first time.

Completely run out of ideas, help please!

A:Getting stuck on "setup is preparing your computer for first use"

Try entering Safe Mode to uninstall any drivers in error in Device Manager - normal offender is the Display driver - which should allow it to start so driver can be updated from Win7.

If it refuses Safe Mode use the steps at the end of this tutorial to open Device Manager from Command Line: Device Manager - Access During Windows 7 Installation - Windows 7 Forums

If these steps fail, see if using a VGA monitor will allow install to finish.

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I am stuck on "Start Windows normally" and "Launch startup repair"
When I choose "Start Windows Normally",it gives me blue screen with the following error:Unmountable_Boot_Volume.On "Launch startup repair" I am stuck on the Windows 7 wallpaper with cursor and can't even open Cmd trough Shift+F10.I've tried re-installing windows from USB stick and I am also stuck on "Setup is Starting".Any help please,and how much I am screwed?
P.S-On Advanced boot options I can't use Safe Mode,Safe Mode with Networking,Safe Mode with Command prompt and Last Known Good Configuration,it gets me back to "Start Windows Normally" and "Launch startup repair".

A:Stuck on "Start Windows normally" and "Launch startup repair"

Time to boot to an external testing/repair environment, such as a Win7 Repair disk or a hard drive test disk.

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What I found under Windows 7, when you use the "Show Desktop" feature (I prefer the ? Win + D shortcut) and then bring all windows back by using it again, some windows behave as if they're glued to the front of the z-order. What this means is, say, I have windows
A B and C open, with focus on A, hit ? Win +D twice, and now it may happen that if I then want to switch to B or C, either by Alt+Tab or by selecting them on the taskbar, the taskbar shows the highlight, but A stays visible (and usable, it's not just a rendering
issue) in the foreground.

Imagine the following situations, all three windows cascading and overlapping:

A (focus)

-> ? Win + D

Desktop (focus)

-> ? Win + D

A (focus)

-> click C on taskbar

C (focus)

-> click B on taskbar

B (focus)

And so on. Focus means actual input focus, i.e. in second situation, any keyboard typing is sent to window B while window A is in the foreground.

It does not matter what kind of application; in my current case an instance of Outlook and an instance of Explorer is stuck, while a second instance of Explorer and an instance of Firefox behave normally. This should show that this problem can occur even between
multiple instances of the same application, and that there are no fancy applications involved that like to pretend they are the most important program and internally force "always on top".

Showing and uns... Read more

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I have had my Dell Inspiron 17 5758 Laptop since around Feb 10, 2015 so almost 2 years now.  The lap top was working fine up until mid day yesterday now it is stuck in the "preparing sutomatic repair" loop and ends with either a black screen, saying my laptop didnt start correctly or that it couldnt repair my laptop and when i try to run a diagnostic on it it says that my hard drive is not installed. Also now the hard drove is simply not running. Is this because the hard drive as failed? Its in transit a lot and occasionnaly hits a bumps on the seat of my car when driving.
Also if i have to buy a new hard drive how would i install windows 10 on my laptop again? Will i have to pay for it again?

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Here's the problem, on my laptop (which is running Windows XP) it seems to be stuck in the "preparing to hibernate" mode. How would I go about getting out of this? The computer doesn't respond to pressing the power button and the battery is fully charged so unplugging it from the wall doesn't do any good either.

A:XP stuck in "preparing to hibernate"

Unplugging the battery and unplugging from the wall will certainly put a stop to it.

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Here's the problem, on my laptop (which is running Windows XP) it seems to be stuck in the "preparing to hibernate" mode. How would I go about getting out of this? The computer doesn't respond to pressing the power button and the battery is fully charged so unplugging it from the wall doesn't do any good either.

A:XP stuck in "preparing to hibernate"

Unplugging the battery and unplugging from the wall will certainly put a stop to it.

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Hi, about a week ago I believed I had eliminated a vundo trojan on my system. although one problem remained. When I put the computer on stand by it gets stuck at the screen that says "preparing to stand by" and I am forced to hold down the power button to shut down the computer.

I posted in the Windows XP support part of this forum but someone there told me it is a problem with the trojan.

This is a link to my OP there: http://www.techsupportforum.com/f10/...by-364125.html
and this is an outline of my process eliminating the trojan: http://www.bleepingcomputer.com/forums/topic215079.html

I did not run GMER this time because when I did so originally I got a blue screen of death.

Any help would be greatly appreciated!

DDS (Ver_09-03-16.01) - NTFSx86
Run by Noah at 11:54:10.84 on Tue 04/07/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2576 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Int... Read more

A:Stuck at "preparing to standby"

UPDATE: When booting up I got a black screen with white text that told me widows did not start successfully, I started up in safe mode and did a system restore to two days ago.

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Hello, I have a desktop here where any type of OS installations won't work. If installing Windows the installation get stuck at "Starting Windows" or can't find installation media.During the hang, my hard drive makes a clicking noise for like 10 secs and then stops. If installing Linux distributions, the installation reports that the device for the media is not ready. Any help is appreciated

Acer Aspire AX1430G-UW30P
AMD E-450 dual core processor
AMD Radeon HD 6300 graphics

BTW im not sure if it's BIOS because I don't know if it's UEFI or EFI

A:Windows installation stuck at "Starting Windows" or "Device not ready" for linux

The clicking sound could be a bad HDD.

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1.    Active directory Domain
2.    Windows 7 Pro clients joined to the domain.
after a windows update about 10/15 days ago, randomly both desktops and/or laptops (various brands):
1.    Keyboard and network stuck. Oddly, mouse works.
2.    It?s possible only power off the client.
3.    Restoring system to a previous state using Restore Point doesn?t work, after a reboot, randomly, keyboard and network stuck.
4.    If Windows is not joined to the domain or in safe mode, than it works without issues.
Can you help me?
Thanks, in advance.
Best Regards.

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I have a HSP56 MR modem. However, my connection speeds over a telephone line to my ISP rarely exceed 30,000. Should I indicate that the “Maximum Speed” under “Modem Configuration” is 57600 or 38,400 bps. This is confusing to me. Thanks. {redoak}

A:Solved: What "Max Speed" to choose under "Modem Config"

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I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

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Hi, my Lenovo laptop has had a virus in it for quite a while and I recently did a factory reset, (I wasn't trying to get rid of the virus, I was just trying to clean out my old files) and it shut off. I turned it back on after I thought the reset had finished and all that came up was a black screen with the words Lenovo and it said "preparing automatic repair", and would go to another screen and say "diagnosing your pc". It would stay in a constant loop. I haven't been able to fix it on my own, any ideas?

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If the default program for an extension is wrong, I find it most natural to change it using the 'Choose Program' option on the 'Open With' menu from the context menu for the file. However, that stopped working correctly a few weeks ago. It is supposed to bring up a dialogue that allows one to choose another program and, optionally, to make that be the new default for the file type. However, what is happening now is that it goes ahead and invokes an irrelevant program (the Emacs text editor) which cannot handle the file. I never see the 'Choose Program' dialogue.

(E.g., I am trying to open a video file with a different player, and, when I click 'Choose Program', it immediately hands the file to Emacs, rather than giving me the chance to say I want to use VLC. (Fortunately, Emacs realizes that the file is too big for anything it can normally do and awaits verification before actually trying.))

I know I can still modify the association using Folder Options; but I would rather get 'Choose Program' working again if anyone can show me how.

Running Windows XP Home SP3 on a dual-core AMD Athlon computer with AMD 960G for graphics. (I think the TSG SysInfo would be overkill for this issue; but I will provide it in a reply if someone thinks it could help.)

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Windows 10 upgraded my computer today. The problem I am having right now that I am stuck on choose keyboard layout auto repair screen. My keyboard works I am not able to actively select any layout. Does anyone know how I fixed this issue.


A:Windows 10 stuck on choose keyboard layout

Hello Drea,

Please post Windows 10 issues at our sister site www.tenforums.com instead.

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I am running Windows 8 64 bit

Apparently I scanned my system using full system scan (AVAST) and left my computer on thinking it would take for many hours. When I came back, my computer automatically shutdown because it was left standby for about 4 hours. I don't know if the scan was finished. When I try to boot, the screen gets stuck on "please wait" screen or "configuring windows. Do not turn off your computer".

I already tried going to System Recovery Options screen, then going to Troubleshoot, then Advanced Options, but I tried everything there and still the issue persists even when I tried to boot in safe mode. I tried going to command prompt, and type sfc/ scannow but it says it can't scan right now. I also tried chkdsk / R but it says the same. I don't know how to run cmd as administrator from the System Recovery Options.

So now I tried to use system restore but I am stuck to the windows logo for about 1 and half hour. I don't know if I should wait for this or it is already stuck. In other forums I read, they used system restore with only the "C:" disk group connected. Should I also do this?

I am thinking to remove AVAST or somehow disable it.

Please help me.

A:[SOLVED] Stuck on &quot;Please wait&quot; screen or &quot;Configuring windows. Do not turn off your

Hi and Welcome to TSF!

Do you have your Windows 8 CD?

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Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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I accidentally pulled the plug out of my computer when it was in the middle of shutting down. Now that I've tried to reboot it, I get a screen saying:

Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Last Known Good Configuration
Start Windows Normally

Whenever I click on any of the options above, I always ends up back at the same screen, suggest the above options again. I've tried rebooting I again a few times but nothing works?

Any ideas?

A:Stuck on "Safe Mode"/"Last Known Good Configuration" Screen

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I've searched around the forums and all I can seem to find are people with one or two dead pixels (the absolute max I saw was 8). On the left side of my monitor, I have an extremely large amount of dead pixels. It's about the size of two quarters. It started out small (as a single pixel - then a single line - then a large blob). I've tried just about everything to get rid of it. I've tried massaging it out, using websites/software like www.jscreenfix.com, to no avail. I really don't have the money for a new monitor. Any ideas? Thanks!

Here is an image:[img=http://img18.imageshack.us/img18/5543/img2729c.th.jpg]

A:Solved: Large group of "dead"/"stuck" pixels

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Upgraded to Windows 10 (from Windows 7) after ignoring the constant encouragement to upgrade for quite sometime. It was fine for quite some time (weeks/months). Yesterday, after a restart, the blue tiled screen with the "Choose An Option" menu came up. You can "Test Memory", "Test System" or "Exit". The problem is that when you do any of these options, it just keeps cycling back to this "Choose An Option" screen.

I have a Dell Inspiron 570 (older machine). I've gotten it to go to the BIOS Setu Utility by pressing F2 (constantly as it cycles). I have the DVD/CD in the drive, but it seems to be disabled?

I'm stuck and would appreciate any help at all...please.

Thank you,

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Afternoon, I'm a bit boggled by this issue we are having on a PC at our office. It seems that the PC normally will boot up and the memory usage will be low 2 GB / 16 GB until 10-12 minutes go by then it shoots up 11 GB / 16 GB. It's really odd and I can't explain it, since no applications are started.

I took it upon myself and downloaded RamMap. Using RamMap I was able to determine that the memory is caused by "mapped files" under "file summary" I can see the two large files which are to blame. But I'm not able delete these currently until tomorrow to confirm the user doesn't need them.

What I'm looking for is an answer as to why these files seem to be singled out? Thanks in advance. I've included a screenshot to the RamMap findings and my understanding with how memory is handled is limited.

EDIT - I can see now only 1 large file is being selected for "mapped file".

A:Windows 7 Large files stuck in "mapped files" / "stand-by"

Attachments -

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Note: I can't take any screen shots because my problematic laptop won't even start up fully.

So as a bit of background, my 6-year-old Toshiba A505-S6005 laptop battery has been horrible for ages (as in my laptop MUST be plugged in at all times or else it will immediately spontaneously turn off without a proper shut-down. It also spontaneously turns off it it overheats or starts working too hard or something), so I don't use it very much - but it's where I keep all my music and movies, and I've been gradually transferring these files to other devices, which is why I still use it occasionally...

Anyway, 2 nights ago, I downloaded and installed updates, and after taking a while to install updates, it stayed on the "shutting down..." screen for a long time... And when I woke up the next morning, it was STILL on the "shutting down" screen - and it had been 8 hours by that point (I was actually very surprised that it hadn't spontaneously turned off overnight). So I did a force-turn-off because I thought it would start up ok.

Today, I turned on the computer figuring it would boot up ok. So we get to the start-up screen - it even spends a mere split second on the usual improper-shut-down-how-would-you-like-to-start-up screen (it usually spends 30 seconds on that screen) and it goes through "configuring updates," and this took a while, and then it went back to the "shutting down..." screen. And it was stuck there for about 20 minutes be... Read more

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I broke one of the "feet" on my old E-Machines PS/2 keyboard I have used for years and like. I also use one at work that's pretty close to the same layout. I am looking everywhere for a keyboard with a large "enter" and "backspace" I can't find one. I don't care if it's USB or PS/2 but hate the "flat" type that ship with computers these days you look at the key to hard and it presses. I have HUGE hands and like the "old style" keyboard that you have to press pretty hard on the keys (like an actual spring under them) Do any of you know of a specialty keyboard shop or somewhere else with a big selection? I have looked all over the internet on the "major" places. (i.e. Newegg, TigerDirect, BestBuy, Wal-Mart, etc...)

If anyone knows of a place that has "old style" keyboards please let me know. I may have to settle but for such a small purchase that I use so much, I'd like to get what I want and I can't be the only one with massive hands having these same issues. The world isn't made for us big guys.

A:Keyboard large "Enter and Backspace" and "stiff" keys

Actually, PS2 is still in vogue on on most motherboards, and most local computer repair shops sell older KBs - maybe for more than they are worth, but they do.

I have an older KB that is PS/2 - I'll make a pic and post it if you want it.

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I have a Dell XPS M1530 laptop, completely stock with Windows 7 Ultimate x64 installed.
Windows has recently installed some updates and when it rebooted it showed the "Preparing to configure Windows - Do not turn off your computer" Same as this but after about 10-20 seconds it automatically reboots.
I left it alone and watched it complete this cycle 5 times before I decided it's not going to fix itself!
I have tried booting with everything attached (keyboard, extHDD, mouse) and also with nothing attached.
I have tried using a recovery disc to "repair" but it found no problems, ideally I would just do a repair-install of windows but as it seems that requires me to actually be in windows it's of no use! I have also tried to boot into safe mode but it still tries to configure windows then reboots.
It's my university work laptop so I'm hesitant to do a "replace" install of windows as I am currently unable to back up everything and for obvious reasons I don't want to lose it!

Another thing is I have ESET NOD32 installed, always up to date. I have never had any troubles before though.

Any help is very welcome! Thanks for looking!

A:Reboot loop during "Preparing to configure Windows" - Can't safe mode

Welcome to Windows Seven Forums, Socktopus.

Please check this tutorial, which may be of help to you.

Startup Repair Infinite Loop Recovery

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I an constantly get this message (delays anything opening) whenever I go to open anything (programs, web sites, internet, links, etc.). I need help in simple, user friendly steps. Hope someone can help!! Thank you!

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name CAROLYN
System Manufacturer HP Pavilion 061

System Model EX265AA-ABA a1510n
System Type X86-based PC
Processor x86 Family 15 Model 47 Stepping 2 AuthenticAMD ~2405 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
Total Physical Memory 1,024.00 MB
Available Physical Memory 238.55 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.26 GB
Page File C:\pagefile.sys

A:"Windows Installer - Preparing to install" Error Message

Wow. This is one of the problems that i had when using anything involving windows office. I use a beta copy of MS Photdraw from '99 i believe. when you installed an office prog or another prog that used the windows installer there was an option to 'install on first use' I believe that is where the problem is. I reinstalled the program in question, with full install and Ive yet to see the problem again. I could be wrong on your situation, thought id throw in my $.02

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Hi all.

Every time I boot up my computer (Win7 home premium 64-bit), I get the message that says "Preparing to configure windows", right after this, I get the "Configuring windows updates" message where it shows the progress from 0-100% before it loads windows 7. This has been happening all day today. I have never seen it happen more than once. Nothing is wrong with my computer that I can tell, this is just a nuisance because it pretty much doubles my startup time! I am familiar with the windows update process and I understand that from time to time windows will automatically install updates when you boot up after downloading updates. Why is it now showing this every time I start up, and what can I do to fix it? I really appreciate any suggestions and help!

Ps. When I try to search for updates thru windows 7, it takes a log time and then I get an error code 0x80040154 I do not know if this is related to what I'm experiencing, but I assume so.



A:"Preparing to configure windows" Message EVERY time I boot up

I believe you can beat this by deleting the pending.xml file located @ C:\Windows\winsxs\pending.xml

I've only done that on vista not win 7 so you may want to back up the file to another location before removing it. Just in case.

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I am on a Dell Studio laptop running Vista Service Pack 2.

I got an update pack from windows last night, but since rebooting my login seems to be corrupted. It shows a "Preparing your desktop..." instead of logging in, takes about 5 min, then shows me a default blank desktop with none of my files.

I tried restoring to before the update (rstrui) but have the same problem.

I tried creating a new user with admin priveledges, logging into that admin, copying the files from Users/Matt (my main/corrupted admin account) to Users/Matt2, logging into Matt2...same problem.

I rebooted, hit F8, went into safe mode with cmd prompt. By typing SET, I saw that despite logging in to username Matt, I got this:

So it's creating Temp usernames, hence my blank desktop and lack of settings.

I tried SFC /SCANFILE=c:\WINDOWS\SYSTEM32\WINLOGON.EXE and everything checked out fine.

I tried sfc /SCANNOW and things got interesting: Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

What do I do now?

Please: just because I walked through the steps above does not mean I know what I'm doing. All of those steps are processes I've read in the forums, but now I'm at a wall. Please help!


A:Windows Vista "Preparing your desktop..." continuous loop

Also, this is a work computer, so I'm trying to preserve things like my e-mail folders and correspondence organization in Windows Mail...I can see that the files exist under Users/Matt, but I'd be pretty upset to lose them to an update. Please consider this in replies. Thanks in advance!

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