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Acer Chromebook 15 Monitor Screen not working

Q: Acer Chromebook 15 Monitor Screen not working

I'm fixing a Acer Chromebook 15 Monitor Screen. When I boot up..the background is very dark and I have to use my phone flashlight to see that its been fully booted up. So I thought it was the screen that needs replacement. So I just replaced the monitor screen and its giving me the same thing, very dark. Do you think its the connection that needs to be replaced. By the way I did a full reinstallation of the operating system, so everything is brand new on boot up. Any suggestions what needs to be done to get this fixed. Thanks in advanced.

RELEVANCY SCORE 200
Preferred Solution: Acer Chromebook 15 Monitor Screen not working

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A: Acer Chromebook 15 Monitor Screen not working

I noticed from the connection to the screen that the connector is a little burned out...like something burn it. Do you think that's what's causing the dark backgrond screen?

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RELEVANCY SCORE 70

It is a blank screen and yes it is charged. Having trouble fixing it. I have a Mac computer and I try to download the BIOS firmware and it will not let me. Help!!

A:acer 1 chromebook not working

If nothing will come on the screen, I suggest contacting Acer tech support in your region to look into repair options.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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RELEVANCY SCORE 70

It is a blank screen and yes it is charged. Having trouble fixing it. I have a Mac computer and I try to download the BIOS firmware and it will not let me. Help!!

A:acer 1 chromebook not working

If nothing will come on the screen, I suggest contacting Acer tech support in your region to look into repair options.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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RELEVANCY SCORE 69.2

My Chromebook 13 isn't working without the charger plugged in.  The battery is charging fine, and currently is sitting at 100%.  I did a battery test and it came back at 100% health, and discharged 0.00%.  Anyone know how to fix this.  If I unplug the charging cable it immediately turns off and wont turn on unless the cable is in.  Thanks 

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RELEVANCY SCORE 68

I purchased my chromebook nearly two months ago and it was operating fine until four nights ago when I closed the lid for about 5 minutes and when I reopened it the screen is black. It seems to be in constant sleep mode. The blue light is on and it´s fully charged. I tried a hard rest but it didnt solve my problem. Can anyone help me please?

A:Acer Chromebook 11-CB3 111 Black Screen

Are you getting any lights or activity at all? Do you see the charging light come on when you plug in the AC Adapter?
Could you try holding down ESC and the Refresh Key (like F3) and then hitting the power button?
 
Cory

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RELEVANCY SCORE 68

The entire screen of my CB is washed in pink,











Solved!
Go to Solution.

A:Pink screen on Acer Chromebook 15 CB5-571. How do ...

Yes, the repair was covered by the warranty!!  I contacted the manufacturer, they started a repair ticket, I shipped it to Acer for repair and within 2 weeks (maybe less) it was shipped back and fixed!  It is still working perfectly and I am very happy with my Chromebook.  Call Acer and carefully follow their shipping instructions to return it for them to repair.













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RELEVANCY SCORE 68

My ACER Chromebook screen fades in and out and even goes black sometimes.  When I close the Chromebook and reopen it, the screen is restored.  Any ideas as to what might be the cause and how to fix this?

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RELEVANCY SCORE 68

Want a chrome supported tablet that uses a pen and I can hand-write notes on things like google docs.

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RELEVANCY SCORE 68

The entire screen of my CB is washed in pink,

A:Pink screen on Acer Chromebook 15 CB5-571. How do ...

Usually a color cast to the screen is due to a cable not fully seated,and often is followed by a blank screen when the cable falls the rest of the way out...

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RELEVANCY SCORE 68

I have an Acer Chromebook 15 which works well and I love it.  However, the text on the screen shows up all weird. Text will be overwritten by other text, all smashed together, etc. I have set and reset the text size in settings. I can resolve the issue by using control + or - to resize the screen and that usually stretches every thing out so it looks good, but still there will be some items of text overwriting other text. It is kind of annoying to have to size and resize each screen, every time I go to a new screen. My Chrome OS is up to date and I have had no other problems with the laptop. What am I (or the Chromebook) doing wrong?

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RELEVANCY SCORE 68

I purchased my chromebook nearly two months ago and it was operating fine until four nights ago when I closed the lid for about 5 minutes and when I reopened it the screen is black. It seems to be in constant sleep mode. The blue light is on and it´s fully charged. I tried a hard rest but it didnt solve my problem. Can anyone help me please?

A:Acer Chromebook 11-CB3 111 Black Screen

Are you getting any lights or activity at all? Do you see the charging light come on when you plug in the AC Adapter?
Could you try holding down ESC and the Refresh Key (like F3) and then hitting the power button?
 
Cory

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RELEVANCY SCORE 67.2

My Acer ZHN Series 720 Chromebook screen fades in and out and then sometimes goes black. When I close the top and open it back up, the screen reappears.

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RELEVANCY SCORE 67.2

Just got my new Acer Chromebook R11 today, and I've noticed that the touchpad only works when its in tablet mode, which is super counterproductive since I would only need to use it in laptop mode, which I can't. Also the screen can't rotate at all, no matter what I do.. Anyone know how to fix these two problems? edit: nevermind, it just suddenly started working

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RELEVANCY SCORE 62.8

Could you please tell me if I can or will I be able to use Google Play Store and Android apps on my Acer C720 Chromebook.Also, can or will I be able to use Google Play Store and Android apps on the Acer CB5-311 Chromebook.

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RELEVANCY SCORE 55.6

Dear experts,

I just got a new monitor the 23" Acer H236HL BID which I what to be my second monitor and I am unable to get it detected by Windows 7. I have updated my graphics card's drivers. Right now the acer is connected by an hdmi cable and my main monitor is connected by a vga cable with a vga to dvi connector. When I connected my acer monitor with the vga cable it was able to work. But since my other monitor was unplugged it wasn't working. Even though the acer monitor is plugged in it does not show up on device manager. I have no idea what the problem could be.

Thank you for your help,
jakethesnak

Edit:
Just tried plugging the acer monitor with the hdmi cable into my laptop and it fully works. I believe the problem has to be with the hdmi port of my graphics card then.

A:Unable to get second monitor working Acer H236HL BID

Why are you going vga to dvi ?

Can`t you go HDMI on one monitor and DVI on the other ?

Or DVI on both monitors ?

I hope your video card isn`t bad

MSI has good support, if 1 of the ports is bad, you should setup an RMA

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RELEVANCY SCORE 54.8

My Acer CB 11 will not turn on. Both lights are blue, indicating it is charged and powered on but nothing comes on the screen and it does not sound like it is on. I have removed the battery and plugged it back in. I have tried ESC + refresh + power. Any other suggestions? I'm a teacher and really need this CB for my classroom. 

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RELEVANCY SCORE 54.8

My processing is too slow.  If i have a few windows open it can be very slow. Can i add gig to speed it up?  I also have the cursor jumping around when I type and sometimes lose things all together that I type. This is the same problem I have with another Acer lap top with Windows. Regards,Carmel 

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RELEVANCY SCORE 54.8

Hello all, I'm looking to buy a Chromebook 14 and I live in the UK. I'm able to buy one from a Dutch website for ?375, but that's a fair bit more than the retail price of $299 - not to mention that I'm a little concerned about it being trustworthy. Additionally, this would have an American keyboard, which would be an issue - I need my British layout! There don't seem to be any vectors for me to get my hands on a UK Chromebook 14. Can someone please tell me I'm wrong, and point out where I can get one? Thank you very much!

A:How can I buy an Acer Chromebook 14 in the UK?

Same here! I'm keeping an eye on this URL: https://store.google.com/product/acer_chromebook_14

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RELEVANCY SCORE 54.8

Will the new Acer Chromebook 14 be fanless? 

A:The new Acer Chromebook 14

Hi ahe,
 
I haven't had a chance to get my hands on one yet, but Im very confident that this will have a fan. There is no mention of a fanless design in the literature that was released with last weeks announcement.
Cory

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RELEVANCY SCORE 54.8

Will the new Acer Chromebook 14 be fanless? 

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RELEVANCY SCORE 54.8

Hello all, I'm looking to buy a Chromebook 14 and I live in the UK. I'm able to buy one from a Dutch website for ?375, but that's a fair bit more than the retail price of $299 - not to mention that I'm a little concerned about it being trustworthy. Additionally, this would have an American keyboard, which would be an issue - I need my British layout! There don't seem to be any vectors for me to get my hands on a UK Chromebook 14. Can someone please tell me I'm wrong, and point out where I can get one? Thank you very much!

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RELEVANCY SCORE 54.8

Will the new Acer Chromebook 14 be fanless? 

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RELEVANCY SCORE 54.8

When can I buy thé New acer chromebook 14 in France ?

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RELEVANCY SCORE 54.8

When can I buy thé New acer chromebook 14 in France ?

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RELEVANCY SCORE 54.8
RELEVANCY SCORE 54.8

l need to know if i can connect the printer to my acer chromebook? 

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RELEVANCY SCORE 54.8

When powered on, my chrome book has no display, And all I see is the blue power indicator light blinking repeatedly with no pattern (about two times per second) if I hit ESC plus refresh plus power I get the " Chrome OS is missing or damaged" message. I have done the recovery process twice and although it says that it has recovered successfully, however, when it tries to restart, it goes right back to having no display and the blue power indicator light blinking. If I have the charger connected the orange charging indicator light blinks at the same rate. This all started approximately 24 hours ago, it was working fine before then.

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RELEVANCY SCORE 54.8

I have an Acer Chromebook and like it alot.

However, all of a sudden the backspace key doesn't work correctly even when first logging in.

I searched around and found that you can click "space+enter+backspace" all at the same time and it fixes it but just until the next time I logon.

Does anyone know what the issue could be?
 

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RELEVANCY SCORE 54.4

Hi,I used my computer 6 oclock in the evening moniter was fine,came back 11 o clock and the moniter is flickering like mad sort of waves going upwards.Tried changing settings,unplugged the moniter and replugged still no joy.Checked the hertz for the screen fine,even unplugged everything still the same.Maybe the moniter is on its last legs,anybody any idea whats going on.
 

A:Acer monitor screen flickering

I found a possible answer: it may be the back light or inverter that is failing. I would research it more but that's a start.
 

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RELEVANCY SCORE 54.4

What steps do I take to fix the keys which are not working?

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RELEVANCY SCORE 54.4

my 15: acer chromebook keeps shutting down and requiring me to reboot and then "restore" why is this and what can I do?

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RELEVANCY SCORE 54.4

  My 12 year old daughter is getting a CB3-131-C3SZ for Christmas. I've read online that it is listted as one of the Chromebooks that will soon be able to connect to the Android Store for apps. Does anyone know if it can connect now or when it will be able to connect?

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RELEVANCY SCORE 54.4

I have had my chromebook plugged in for 24 hours, no lights and no charge.  What should I do?

A:My Acer Chromebook 11 CB3-111 won't change

Sorry to hear your Acer system is not powering on.  If there are no lights or fan noise when you plug it in and power it on, it could be a bad AC adapter. If the AC adapter does work but is not charging the system or powering it on, we would recommend repair. If your system is under warranty you can call the technical support line for assistance. If you are out of warranty you can request a repair by going to https://customercare.acer.com/customercare/. 

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RELEVANCY SCORE 54.4

Anyone else with a chromebook R13 have a slight rattle in the trackpad, not much but just enough to notice. Here a video of what I'm experiencing.  https://www.youtube.com/watch?v=ABqP3W5Fias&feature=youtu.be I'm not actually performing a click in the video, this is just tapping on the trackpad. 

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RELEVANCY SCORE 54.4

I intend to purchase the new Acer Chromebook 14 (CB3-431-C5FM). I would like to buy a silicone keyboard cover for it, but I've had no luck in locating one. Does the Chromebook 14 share a keyboard layout with any other model of Acer Chromebook?

A:Acer Chromebook 14 Keyboard

Did you check Amazon?I was just taking a look and I see many silicone covers. Maybe you can find one there, the prices varies from 5.00 to 20.00 dollars. If I find anywhere else, I ll let you know.

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RELEVANCY SCORE 54.4

I have tried to connect my smartphone to Chromebook with a usb cable to download pics with no success.  It does nothing. Thank you

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RELEVANCY SCORE 54.4

I should like to buy this chromebook but it appears that the only processor available here fitted to this laptop is the N3050, which is dual core and hardly an advance on the N2840 of older chromebooks such as the Toshiba Chromebook 2. In the US, apparently, it is available with the quad core 3150. Can any body tell me when this will be available in the UK? Thanks

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RELEVANCY SCORE 54.4

I Have just purchased Acer chromebook r11.  The chromebook recognises an sd card when inserted but file manager shows the sd card icon with an X and says not Available.  Is this a file manager problem and is an there an alternative  App. I would like to download photos from Google DriveJohnL 

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RELEVANCY SCORE 54.4

To get spell check on your acer chrome book go to advanced settings, languages, add the language you want and to right click on spell check. Doesn't work on all sites including this one. Sucks 

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RELEVANCY SCORE 54.4

the trac pad on my Acer C 710 Chromebook has stopped working has anyone else with this same Chromebook have these same issues 

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RELEVANCY SCORE 54.4

I have a 3 month old Chromebook and all of a sudden the backspace key is messed up. It doesn't work even at the login screen. I searched around and found a temp solution. Hold space, enter and backspace at the same time for a few seconds. However after I shutdown and start up later it happens again.

Any thoughts?

Sent from my XT1032 using Tapatalk
 

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RELEVANCY SCORE 54.4

download Norton antivirus, but was told it wasn't supported. How do I get protection on this tablet? Is it secure enough to go on to banking sites?  Thank you.

A:I just purchased a Acer Chromebook 11 CB3-111. I'v...

Chromebook are one of the most safe OS at the moment, so you don't need an antivirus, at least if you only install applications from google play.

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RELEVANCY SCORE 54.4

To get spell check on your acer chrome book go to advanced settings, languages, add the language you want and to right click on spell check. Doesn't work on all sites including this one. Sucks 

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RELEVANCY SCORE 54.4

I should like to buy this chromebook but it appears that the only processor available here fitted to this laptop is the N3050, which is dual core and hardly an advance on the N2840 of older chromebooks such as the Toshiba Chromebook 2. In the US, apparently, it is available with the quad core 3150. Can any body tell me when this will be available in the UK? Thanks

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RELEVANCY SCORE 54.4

Hello, I have just received my R13 and I would like to ask if it can be upgraded on hardware level? Speaking about RAM and SDD of course. Many thanks for any help and tips in advance, Martin

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