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Blue Screen of Death and Orange Screen of Death

Q: Blue Screen of Death and Orange Screen of Death

Last month, kept getting blue screen of death with various errors at bottom: MEMORY_MANAGEMENT, CRITICAL_STRUCTURE_CORRUPTION, IRQL_NOT_LESS_OR_EQUAL. Been happening sporadically before but amped up last month for a few days. Stopped until last night, this time I got an orange screen of death and the error was CRITICAL_STRUCTURE_CORRUPTION (win32kfull.sys).

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Preferred Solution: Blue Screen of Death and Orange Screen of Death

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


In need of serious help.*
To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said "not responding" this happens all the time, to everyone so I waited and then the dreaded Blue screen of death appeared. Didn't get a look at what it said because it shut down almost immediately. After that it loaded as normal? Which is weird, I think. But got stuck after startup on the black screen of death. All I have is a cursor. Can't do ctrl+alt+del, can't load any of the safe modes. When I go on startup repair, it says "no restore points" on system restore and "could not detect a problem" on system repair or whatever it's called. There must be something to fix this?! :/ I live in hope that the whole system doesn't need to be wiped clean because as I said, I stupidly haven"t backed up my files.*

Can anyone help?? Please?

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.

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I have never seen a screen like this in the 20 years I've had my own computer.

I had Windows 8 on a secondary drive as a dual boot with Windows 7 temporarily as I migrated to Windows 8. I somehow messed up either the boot loader or somehow corrupted the Win8 install for which I'll skip the details for now. But it was just as I was starting to decommission my Win7 install (I removed one drive from the 2-drive mirror running Win7 but figuring the single disk left would still run in a 'degraded' status. It ended up messing something up.).

I've been running bootrec /fixmbr, fixboot, scanos, and rebuildBCD from my Win8 USB stick and it says it completed but no luck on booting. I get either 0xc0000001 or 0xc000021a errors. Auto repair can't fix it.

I tried running this command, "bcdboot c:\windows /s c:", and got the screen shown in the attachment. White vertical lines on an orange background.

The only drives connected is the Win8 SSD sata drive and a DVD drive on IDE. I disconnected the DVD drive and the Win8 flash screen would appear with the circular dots but would freeze right there.

I don't have logs or screenshots to show but the single partition on the SSD is marked as active via diskpart (no system reserve partition), bcdedit shows c:\windows as the default location of the OS, diskpart shows the partition as c:, but the DVD drive is disk0, and the SSD is disk 1. Would that be a problem?

It is like it can't find the winload.exe file but I verified it exists... Read more

A:'White Vertical Lines on Orange Screen' Screen of Death

Have you tried putting the removed drive back in?

It looks like a video card problem (hardware) to me - but it shouldn't be that because you're able to use the USB Startup Repair functions (am I right in this assumption?). That means (to me) that it's likely to be a video driver problem (?).

Can you attempt to boot into Safe Mode? If so, what happens?
Does the screen problem show up after POST is completed? If so, at what point does it show up?

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Hi, last two days mainly when watching video I experience suddenly the screen of death of orange color. The laptop doesn't restart though I do hard reset. I can't say where is the problem. Probably it's something to do with video card. I have both Intel (R) HD Graphics 530 adapter the driver of which I just updated and also GeForce GTX 950M card whose drivers I regularlly update through the NVidia experience. Can it be any other problem? Recently after one of the BSODs I foolishly run reimage repaire program which is recommended throughout Internet and I'm afraid that it too messed with my hardware. 

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Hello everyone.

I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since then we have a BSoD on every boot-up. This is what we have tried:

On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list.
Any attempt to enter 'Safe Mode' results in BSoD.
Attempting to boot an ISO of the Windows Recovery Disk on a USB key (we did highlight it and promote it to the top) results in BSoD. Borrowing a proper Window 7 installation DVD and highlighting this as an option results in BSoD.

In fact, the only option we used that threw up something different was using advanced boot options. On one of these options we got the Blue Screen of Death with the following information:

Disable Bios Memory Options such as caching/shadowing

Tech info

Stop: 0x000000ED (0xFFFFFA80023C2CDO 0xFFFFFFFFC0000185 0x0000000000000000 0x0000000000000000)

I don't mind erasing the hard drive and starting again, there's nothing on it that's critical. I'd very, very much appreciate a steer on this. Checked the web for stuff and nothing seems to assist in any other options. I am not particularly tech literate but can follow instructions.

Thanks in... Read more

A:Black Screen of Death/Blue Screen of Death

Hi, malbekh; and welcome to the forum. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem


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I get this annoying orange screen of death every time I unplug my laptop from the charger when it's sleeping. Does anybody know the fix for this?

Thank you,

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HI guys
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
Any ideas what the problem could be please chaps?
Thanks in advance

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
System manufacturer and model?
Conditions/events which may have led to this?
When did problem begin?

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Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

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Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.


Forum example of a successful recovery here:


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Today I booted my computer up to be promoted with a black screen, I gave it a good half an hour before forcing it to shutdown, to which when I booted it back up. Was then promoted with a blue screen about the video card not being able to lead, that happened twice.

I then booted it into safe mode, fiddled around with the drivers to see what was going on, after restarting it again, I got the same black screen, this kept on happening. I then concluded my best solution was to install XP, this worked the video card runs. So the card is not dead, but there are multiple blue lines going down the screen in 4 columns. After going into the device manager I saw that it claimed it was not installed, then I went to Google and downloaded the driver, after installing the computers goes to the same black screen that I got on windows 7.

I have no clue what the problem is, so any help would be most appreciated. Also I tried installing Linux, but after getting though then loading screen of the installer, it goes to the black screen. At the moment in am on my tablet so sorry if there are so many mistakes. I'll try and get some photos of how it looks.

PC Specs:

- Dell Dimension E520
- Intel pentium D
- 2gb Ram
- Nvidia Geforce 7300 LE


Thank you, any help will be hugely appreciated.

Sean Hall.

A:Geforce 7300 LE - Blue screen of death - Multiple lines down screen.

Hi Sean,

I don't like to say it, but it sounds like the graphics card is dead. I had the same issue on an old 8800gts, it would work until I installed the drivers, then I would get very bad artifacts/lines down the screen.
I tried it on 2 different PC's with the same end result once the drivers were installed.


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Keyboard and signal light are lighting,, fans run for a short time,, then stop.Need helps. I do a lot of steps that learn from internet like 1. Click the power 30 s 2.reconnect the cmos battery 3.bios resetBut no one idea workssss,, computer still at black screen and the system can't run. 

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I have a Dell Latitude 5175 (Core m5-6Y57, 8GB ram, 256GB SSD) which bluescreens during full screen video playback such as Netflix or Windows media player with a Driver_power_state_failure, it doesn't happen straight away but usually after around 10-15 minutes usage.

I checked the minidump file which suggested the Intel graphics card driver was to blame, I updated that to the latest one from Dell which made no difference, updated the chipset driver, bios and then installed the latest graphics card driver from Intel again with no difference, if anything it's worse now.  The issue also occurs when the tablet is docked or when it's not docked although in normal day to day usage, it seems fine.

I've found references to this problem on some other machines, noticeably the Surface Pro 4's but not really any solution.  The next step is to try a clean build but thought I'd see if there's anything else I can try first.  The machine is out of warranty and while it's always occurred I've just lived with it as I incorrectly through the PC had a three year warranty.

A:Dell Latitude 5175 blue screen of death during full screen video playback

The text of the dump analysis is:
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, ffff9209c23f7080, ffff880c2642f7f0, ffff9209c0df93f0}
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys
Followup: MachineOwner
1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
A driver has failed to complete a power IRP within a specific time.
Arg1: 0000000000000003, A device object has been blocking an Irp for to... Read more

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Before i describe the problem i would like to make it clear that i would like to recover as much as possible. This problem occurred playing a game called Empires V2.1. It is a steam half 2-death match mod. I had problems in the past however i didn't not consider them problems the screen froze when the game changed map. However when it froze it wouldn't respond to Ctrl+Alt+Delete or Ctrl+Esc or the start menu button. I pressed the power button and restarted it that way. However this is when the problem occurs and i can't over come it. It starts with a normal dell screen and the loading bar crosses at the bottom as normal. Then it goes to a black page with a blue line across the top with white writing saying www.dell.com. A line (programming maybe it appears and disappears rapidly). It then goes to a black screen saying something along the lines of We are sorry for the inconvenience but windows failed to start properly. It then gives you options and no matter which option I choose I still get a blue of screen of death saying the following;

A problem has been detected and windows has been shut down to prevent damage to you computer. If this is the time you've seen this Stop error screen, restart your computer. If this appears again, follow these steps;

Disable or uninstall any antivirus, dick defragmentation or backup utilities. Check your hard drive configuration, and check for any update drivers. Run CHKDSK /F to check for hard drive corruption, and the... Read more

A:Blue Screen Of Death. Fails To Start. All Before Login Screen

Can you boot into Safe Mode? If so, try running chkdsk from Safe Mode.How to start Windows in Safe Mode

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I just got the new HP Envy a few days ago, and regularly every 30 minutes or every few hours I am getting a black or white screen of death. Leaving the computer on does nothing; though stopping it and restarting has always worked thus far. It is not overheating.

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I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!

A:blue screen of death,black screen,freezing...

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This is what someone else wrote in another topic: http://forums.techguy.org/windows-vista/741250-windows-warning-message-win32-adware.html

"I booted my computer up today, and saw my background wasn't available anymore. Then I see the message, "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer". It says that Win32/Adware.Virtumonde and Win32/PrivacyRemover.M64 are on my computer."

I had the exact same problem but i followed the instructions that someone posted in that topic, these were the instructions posted by "drdrew1469":

"I just got through fixing this (I hope). What it did here was change the background and set the screensaver to the sysinternals bluescreen screensaver (which you may be seeing) while at the same time setting policies in the registry to disable the two aforementioned tabs in the Display properties window.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System \NoDispBackgroundPage and [same]\NoDispScrSvrPage (they are both set to 1. Delete both entries.

Then check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run for any funky alphanumeric filenames (I'm pretty sure it's just a random string anyway so posting the string probably won't help you much). Delete these keys and the associated file(s). (Doesn't hurt to check msconfig either, but I found nothing there)."

I thought that it had bee... Read more

A:Solved: Blue Screen of Death as screen saver

I removed two files on my harddrive, lphc1gbj0ecft.exe and lphc1gbj0ecft.scr, and now the bluescreen-screensaver is gone!

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So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.

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I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

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I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

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Hi, I've been going through some problems with windows, I'll try to be the more clear and organized I can, let's start with my config and the symptoms I'm getting:PC Config:Core2Duo E6550GA P35 DS3 (rev.2.0)2x 1GB DDR2 800Mhz Kingston (in dual channel)GeForce 7200GS 256mb (512mb with turbo cache)HD321KJ Samsung Hard DriveSamsung SH-S203B DVD driveCorsair VX450W Power SupplyOS: Windows XP Pro x64 SP2 (I upgraded to sp2 just yesterday, before that I was running sp1)Symptoms: There are three types of symptoms, the most common is the pc simply restarting, note that I've already disabled the "automatically restart" in the system properties window and it keeps happening, other is the screen freezing, and then I have to restart it, and the last and less common is the famous Blue Screen of Death, also, but for only two times, instead of the freeze or the blue screen I got an empty black screen. All these types of crashes can happen independently of what I'm doing, It has happened while burning dvds with Nero, scanning with anti-virus, browsing the net, or even while I'm asleep and only the bittorrent client is up. Though, there is one peculiarity I think should be important, there's one program, the VirtualDubMod (build 2540/release), which is used for various kinds of video manipulating jobs, that every time I'm enconding a video with it, there is a crash, and I'm convinced it's not only coincidence, cause I have tried a... Read more

A:Pc Restarting, Screen Freezing, And Blue Screen Of Death

Sounds to me like a hardware problem, but the stability test should have revealed that.I'd suggest searching your hard drive for files that end in .dmpThen use this post to perform an analysis on the .dmp files: http://forums.majorgeeks.com/showthread.php?t=35246Make sure you select the Debugging Tools for x64 Windows when downloading them.Then post the results here for us to have a look at.

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I have a serious problem at my hands.

This moring when I turned on my laptop a '0x00000051 (0x00000001, 0xL1, 0L008, 0x00716000, 0x000001D6)' Registy Error appeared on a blue screen. It then continuously restarts, never making it to the logon screen.

I have tried to reboot in Safe Mode and 'Last Known Working' mode but the same blue screen appears.

As I dont have a XP Home install disk (only boot disk supplied with laptop), I could not repair my registry so I have installed a parallel version of Windows XP Pro that came with another PC. I can access the hard disc so I will be able to back up most of my files BUT I cannot access the Documents and Settings of my user from the original OS because I selected 'Make this Folder Private' when I made the account.

Does anyone know of a way to disable the 'Make This Folder Private' option on an account that is on a parallel version of XP?

Laptop = Hi-Grade W6700 (higrade.com

Any help would be appreciated so much! Thanks

A:Blue Screen Of Death before Logon screen

I think you will have to take ownership of the folders and files you want to access.

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At least 3 times today, I have gotten the Blue Screen of Death. I don't see anything on it that lists a problem. When computer starts up, it doesn't even get to the "Starting Windows" part, its just a black screen. I have looked and Googled and can't find any help with this problem. Has anyone had this happen to them? PLEASE HELP!

A:Blue Screen of Death Followed by Black Screen

Hello and welcome BeachGadog see this
Troubleshooting Windows 7 Failure to Boot

PS Some system specs would be helpful too mate
System Info - See Your System Specs

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Blue screen of death now just black screen...that features a blinking underscore icon....

The horror....the horror....

What have I done?

Anyone have any idea how to get my PC back running?

Cant run TSG Sysinfo obviously. The PC is running Windows XP 32 bit.


A:Blue screen of death now just black screen...

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All of a sudden, I get the Blue Screen of Death, then when I restart computer the screen stays black, even though its running. Any help would really be appreciated.

A:Blue Screen of Death Then Black Screen

If you can get to the F8 screen, try last known good configuration option. If can't reach that screen, pretty soon regular BC techs will appear, follow their advice, you can't go wrong.

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My brother has a Sony Vaio FW21L laptop with Windows Vista Home Premium 32bit installed. Yesterday when he turned it on after the welcome screen appeared he got a blue screen of death. He says he hasn't installed any new devices or software and he ran a virus scan which revealed no problems. He tried a system restore to the day before and also entered safe mode but the problem persists.

Can anyone tell me how this can be solved?

A:Solved: Blue screen of death after welcome screen

Problems that persist in Safe Mode and after System Restore's are usually hardware ones. But I'd also try a restore to a few days further back before the problem.

If the problem remains, start by checking the memory.

In Vista you can do this by running mdsched.exe

On reboot when the scanner appears, press F1 and run the extended tests.

I don't think it will show any non Microsoft drivers, but --

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Microsoft driver causing the error, if one exists for it.

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my Laptop version  is g6-1256ee Recently, at start up black screen for 30 seconds then "welcome screen" then black screen for 30 second when i install any program like MSOFFICE 2013 and then open the "WORD program" it give me "blue screen" "death screen", it happen also with "GOOGLE CHROME" my RAM is "6 giga"and i made a check on it by "Mdsched" and the result no problems, hint the RAM doesn't work with it full potential only 23-25 % as max Please could you help me Thanks for your cooperation.

A:SLOW and BLUE screen "DEATH screen"

 I also check my "hard disk"  and its ok no problmes in it

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I've gotten two blue screens recently and I can't figure out why.

It happened, both times, when I was playing a hi-def movie with Media Player Classic.


abit IP35 Pro mobo
Intel E8400 cpu
EVGA 8800GT gpu
Scythe Ninja heatsink
Corsair HX520 psu
8GB Corsair RAM

I've tested the memory and it seems fine, as do my hard drives. I've remounted the heatsink on the CPU.

Should I try updating the BIOS on the motherboard, since there are known problems with my cpu and mobo? Would that help? The only know problems are with temperature reading, and a BIOS update is said to fix them.

I had Windows check for a solution and it said there was most likely a hardware problem - RAM, CPU, power supply, or motherboard. I was hesitating to update the BIOS, but if it's a temp. problem with CPU, then I don't have much of a choice.

Here's what was in the pop-up window after I rebooted Windows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 87B30020
BCP3: B2000040
BCP4: 00000800
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Users\James Travis Rolko\AppData\Local\Temp\WER-74796-0.sysdata.xml
C:\Users\James Travis Rolko\AppData\Local\Temp\WER5FFD.tmp.version.txt

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I'm sure everyone is familiar with the popup in Vista where your screen is grayed out and you must "Continue" or "Cancel" to run an administrative function... Well... My copy of vista has decided that it would be much more humorous to give the user the gray screen without the dialog box. Quite annoying. The only way to get back is to CTRL ALT DEL, and then just click cancel when that screen comes up. But in the meantime, I pretty much can't make any changes to my computer because I don't receive the continue / cancel dialog box...

Any suggestions?

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Blue screen of death....
So the last few days my computer has been crapping out on me pretty regularly. Im really not sure what is causing it. Last night I was watching some stuff off of netflix and I got the "blue screen of death". When the computer restarted this was the message that was on the screen and the details for the problem...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000000783
BCP2: FFFFFA6001BA3570
BCP3: FFFFF9801B580000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Can anyone help me with this problem? I would love to figure it out and get it fixed!

A:blue screen of death.... :(

We need a lot more information to help you:

What version of Windows and which service packs?
Amount of RAM on computer?
Does the blue screen happen only with watching Netflix or does it occur with other programs too? Which ones?
Security software on your computer? If so, which one(s)?

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About three or four months ago, I have received a sudden computer crash blue screen of death that reads,


At the time of this error message
screen, it was an endless cycle of restarting my laptop computer because this error message screen would keep showing up preventing Windows from even loading. I could not log on to Windows or boot up Windows at all.

I tried a complete recovery to factory settings using my 5 recovery disks set and it failed.

I then, tried a complete system restore to factory settings using my 5 recovery disks set and succeeded.

However, in do ing a complete system restore to factory settings, I accidentally deleted my system recovery D Drive partition.

Everything seemed fine till I received this same error messag
e again on August 21, 2015
Only this time, I was able to log into Windows and so far have not received this error message.

My question is, what could be the cause of this error message?
I tried the following:
1.) Checked hard drive for errors and there were no errors on Drive
2.) Did a Windows Diagnostic Test scan on Memory and there were no errors or problems found

My operating system is originally WINDOWS 8.1 64 bit but I upgraded to WINDOWS 10 64 bit at 2:00 A.M. on July 29, 2015 through WINDOWS UPDATE. I'... Read more

A:Blue Screen Of Death

That error message is less likely to be a virus or malware issue so moved to W10 forum

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Windows 8.1 blue screen of death I did a full restore still have same issue please help

A:Blue screen of death

If you did a full restore, it is less likely to be malware and more likely to be hardware/driver related
Moved to W8

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On my laptop when i boot up i have the blue error screen and it keeps rebooting over and over again i cannot run safe mode or even boot from cd rom to format any idea how i can format and get rid of the blue screen thank you

A:Blue Screen of Death

What is the laptop model number? Some have issues that cannot be repaired when out of warranty.

If you restarting or getting a BSOD even when booting from a CD -- you probably have either a bad motherboard, power supply or bad ram. On the F8 menu you should see an option to disable "automatic restart" -- that will allow you to read the basic BSOD parameters, which might be a clue to the problem.

Can you get to the "recovery environment" and try a startup repair or run the built-in memory diagnostic? If an OEM computer, you should see a "repair my computer" option on the F8 menu -- no need tor a disk.

What recovery or reinstallation media do you have?

Most recent OEM machines have a hidden partition that can be accessed through the F8 boot menu or sometimes F11 -- do you have that?

Check the Vendor's site for your laptop model on recovery procedures.

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Hi, im new here, i need help with fixing the BSOD. A couple of months ago the BSOD error came up and then 30 seconds later my laptop just restarted, i thought i'll just leave it, and every now and then its been doing this, now i changed some options, it doesnt go off every 30 seconds, so i wrote down the error, heres what came up. 0X0000007F (0X00000008/0X80154000,0X00000000/0X00000000) and here is my computer specs,

OS Name Microsoft® Windows Vista™ Home Basic
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JAMES-PC
System Manufacturer eMachines
System Model E520
System Type X86-based PC
Processor Genuine Intel(R) CPU 575 @ 2.00GHz, 1995 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date eMachines V1.04, 02/09/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name James-PC\James
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 1.00 GB
Total Physical Memory 953 MB
Available Physical Memory 285 MB
Total Virtual Memory 2.11 GB
Available Virtual Memory 1.15 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys

can someone please help me, i really would like to get rid of this BSOD. Thanks - AmvJames

A:Blue screen of death.. Help

hi and welcome to TSG this is what i found on your error code
(Click to consult the online MSDN article.)
One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause (many dozen KB articles exist for this error referencing specific hardware failures) and, of these, memory hardware failures are the most common.
General Causes {KB 137539} Win NT, Win 2000, Win XP
Windows Stops Responding with Stop Error 0x7F Error Message {KB 814789} Win 2000, Win XP (when running Terminal Services)
Windows NT 4.0 Setup Troubleshooting Guide {KB 126690} NT 4 (Recommendations for the current error message are buried down inside this article, which isn’t necessarily limited to NT 4.)
i would suggest you download memtest86+ http://www.memtest.org/
and burn to a disc then put it in your drive and restart your comp and run the test for a couple of hours

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whenever i try to start up my computer a blue screen pops up that says "STOP: c000021a {Fatal System Error}
The NT Initial Command Process terminated unexpectedly with a status of 0xc0000001 (0x00000000 0x00000000)
The system has been shut down."

A:blue death screen

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Every time I turn on my computer for a period of time, the blue screen of death will randomly flash and then my computer will shut down. Then, it will boot again. After I log in to my computer the taskbar will look like the one in the attachment below. I cannot see what the error message was. I am running an Acer computer.

A:Blue Screen Of Death

When did this begin, and have you just tried doing a "System Restore" to a prior date? (run: rstrui.exe)

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Microsoft driver causing the error, if one exists for it.

If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump

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I got the BSoD last week. I thought I fixed the issue but apparently I didn't because I left my PC for a few minutes tonight and came back to see it had restarted itself and when I logged back in, Windows displayed a message that Windows restarted unexpectedly. When I looked at the cause, it said Blue Screen. Does anybody have any suggestions for this problem? The last time I got the BSoD, it was a System_Service_Exception error message in the BSoD.
According to the article I read (System Service Exception Where to Start? - Microsoft Community), it was talking about a hardware/security problem...

A:Blue Screen of Death twice

Try booting in safe mode and do a system restore, you sure it's not overheating?

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So out of the blue (excuse the pun) I got a BSOD pop up this morning. The system shut down and rebooted ok albeit a little slow. I am running Vista on a 32-bit Sony Vaio which is 18 months old. Service pack updates etc were all attempted (and successfully done I think) during the last 6 weeks.

After trawling forums etc I have tracked down my mini dump file for the BSOD crash, downloaded MS debug tools and loaded it into WinDbg. That showed me a load of stuff about incorrect symbols etc that i didn't understand but resulted in the end by saying:

Probably caused by : ntkrnlpa.exe ( nt+e752b )

And thats where I am stuck. I don't know what this means or what to do about it. Can somone help?

Many thanks in advance,


A:Blue screen of death - help please

Well that is system memory management driver. It is not at fault and it rules out little unfortunately.

Try to determine if the problem is repeatable and under what circumstances.

If you have installed anything new you might try uninstalling it or doing a "System Restore" (these don't cause any loss of personal data, and can be undone in most cases).

Do the "analyze -v" and then try this command to see what had been loaded up to the crash:

kv (Display Stack Backtrace)

or if that doesn't do any thing, this:

.trap (Display Trap Frame)

What you will see here are the drivers loaded during the fault -- be suspicious of installed Security programs.

If it's a hardware issue -- it is most likely ram, so run mdsched.exe and on reboot to the scanner press F1 for Advanced options and run the extended test.

If it is a laptop especially consider possible overheating as an issue as well.

By the way, although it is not critical for debugging purposes, to get the correct symbols online make sure the "symbol path" is configured thusly:


You don't need to configure the "image" path.


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hi guys,

Im getting the blue screen of death, which causes my comp to restart
The blue screen has the title "Bad_Pool_Caller" or something...

I did a dumpchk on the dmp file on the only dmp file in my minidump folder. Its called Mini122608-01.dmp.

Does this mean it was for an error that occured in 12/26/08? becasue it's the only dmp file i could find!

the Blue screen of death started happening yesterday...i updated my NVIDIA graphics card...

This is the Dump check error log:

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 9616715a, c3985bdc, 0}
!analyze -v

Probably caused by : win32k.sys ( win32k!xxxSendMessageTimeout+b3 )
Followup: MachineOwner
1: kd> *************************************************************************
* *
* Bugcheck Analysis *
* *
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this sy... Read more

A:Blue Screen of death help

f p:
Hello & Welcome to Tech Guy Forum.
Yes, the date is part of the file name.
Set the folder view to "details" and you will see the relationship.

Please provide the accurate text for the BSOD, which will be more useful than
"Bad_Pool_Caller" or something...Click to expand...

Have you read http://support.microsoft.com/kb/935936 ?

At your favorite search engine, enter: vista "win32k.sys"
WITH quotes.

For more information on mini dumps, see:



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Hey everyone,
I'm new to the forums here but saw that someone else had gotten help to fix their problem similar to mine and I'm coming towards the end of my rope.

On May 2nd, I experienced my first blue screen error in a very long time. I was hoping it was an isolated incident, but such was not the case. I also had it happen both yesterday and earlier today. I turned off automatic restart for serious errors and managed to jot down this information from the blue screen.

STOP: 0x0000008E (0XC0000005, 0xBF8011B3, 0xF616AA48, 0x00000000)
Win32k.sys- address BF8011B3 base at BF800000, Datestamp 49900FC9

That was the the error for the blue screen before last. The last error came while I was just heading out the door and all I noted was that it was listed as a "Kmixer.sys" error. Now I have no idea what could possibly be going on. My laptop is a few years old and things might just be failing on me. I have a Toshiba Satellite A105, with Windows XP SP 3. I thought at first it was the driver for my graphics card, but I already checked that it was updated. I also ran AVG full computer scan along with a Spybot S&D scan, only turning up a few random cookies and adware. The only time the problem has occurred so far is when I'm running World of Warcraft. I normally have Mozilla Firefox running as well. I thought maybe the program had an error since I did notice it crash once before the blue screen and ran a repair on the program, but had a blue screen shortl... Read more

A:XP Blue Screen of death

I just experienced another blue screen. I was running WoW and Mozilla and the computer pulled another blue screen. This time it identified the problem as "DRIVER_IQRL_NOT_LESS_OR_EQUAL"


Oh and I opened my casing, made sure the HD was properly inserted and not wiggling around. Also removed my sticks of RAM just to be sure. That obviously did not clear up the problem.

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8FBC68A2
BCP3: B423B9A0
BCP4: 00000000
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

This is the error messgae i got when my computer Restarted...its running Windows 7 Built 7100

What can be the reason

A:Blue screen of Death

Vasujain, this looks to be a problem with the MBR. Try a repair install.


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Lately I've been getting the BSOD atleast once a day. The info that gives me is as followed:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching and shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advance Startup options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000008E (0xC0000005, 0X8FEAC1D9, 0XAF17B204, 0X00000000)

*** Klif.sys - Address 8FEAC1D9base at 8FE8D000, DateStamp 4afabcf7
The only thing I tried was going into Safe Mode> Control Panel> System> Device Manager
from there I deleted the progams with an exclamation mark next to it. The 3 of them were unidentified programs.
Then I ran Spybot- Search & Destroy and eliminated everything it found.
I still got the message again about an hr ago.
My Hijack This Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:24:15 PM, on 11/3/2009
Platform: Windows Vista SP... Read more

A:Blue Screen of Death

According to this site, klif.sys is part of Kaspersky Antivirus.

You should not lightly remove things from the Device Manager, if you removed a Windows device driver, Windows may stop working. If you find an exclamation mark next to an item, try the 'Update driver' choice.

Since the BSOD mentioned klif, you should check out Kaspersky's forums.

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Trying to install XP32 as dual boot with Windows 7 already installed. When I boot from the XP CD, the drivers start loading, but when XP setup trys to run, I just get the Blue Screen of Death, am I doing something wrong?

Any help is appreceiated.

A:Blue Screen of Death

You may need to load the SATA controller drivers into XP at the F6 prompt given when it is loading drivers.

Also check in BIOS for what the SATA controller is set at. If not IDE emulation, then the XP installer likely does not have the newer SATA drivers.

Find them on your computer or mobo maker's Support Downloads page for your model.

Please also check the Event Viewer for the exact blue screen ID so its cause can be determined with certainty.

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There seems to be a vulnarability in windows 7.. it's all about the SRV2.sys driver, solutions are for now to block ports 139 and 445 and SMB feature..
My questions is has anyone already experienced this problem.

A:SMB Blue Screen of Death

Here's a little more information:
Hole in Windows Vista and 7 allows remote reboot - News - The H Security: News and features

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I have a dell laptop, about 2 years old that something went terribly wrong with. Windows Vista.

The good news: i don't have anything on it that i need to save. I can completely start from scratch.
The bad news: every time i boot up, i get a blue screen of death while loading windows.

I ran all the dell diagnostics... and everything came back OK.
I ran SpinRite, and everything came back OK
I tried to use Dell reinstallation DVD, and boot from the DVD, and i still get the BSOD.

All i want to do is reinstall windows - so i have a nice clean system. But i get the BSOD even booting from the DVD.

Any suggestions?

A:Blue Screen of Death

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Hello, i turned my PC on ths morning, it was fine when it got to the Windows XP boot screen it gives me a quick flash of blue screen of death and restarts. When i go into safe more all those stuffl load and it is stuck there. I dont mind reformating its just that i need all my data first on my hdd!

A:Blue Screen Of Death

First I want to speak to getting the data off of the hard drive. You could always remove the hard drive and install it in another computer as a 'slave' drive. The working computer should still boot up from the 'good' Master hard drive, and then you will be able to navigate (Start > My Computer) to the slave drive and recover your data. More info on how to install a second drive can be found HERE.If your computer still boots, go to:Start > right click on My Computer > Properties > Advanced tab > Startup and Recovery SettingsUncheck Automatically RestartClick Apply and then OKNow when you receive a blue screen the computer will pause on it and you will have to reboot manually.The 'Blue Screen of Death' (or BSOD) is refered to by Microsoft as a Stop Message. They can occur for many reasons. In order to diagnose it's cause we need as much info as you can give about the stop message. Please write it down and post it back here the next time it happens. In particular, it helps to have the somewhat cryptic series of numbers about half way down the blue screen that have this sort of format:0x0000008E (Followed by four other sets of numbers in parenthesis.) It is also helpful to know the answers to these questions:What are you doing when this happens (are you on line, starting the computer, etc).Does it always happen at the same time?Is it always the same message, or is it a different set of numbers each time?Have you added any har... Read more

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Every time I turn my computer on i get the blue screen of death. When I re start I press f 12 to start in safe mode but it continues to bring me to the blue screen, I really haven't used the computer in months just here and there, and it's been fine, I have not installed any new hardware of made any program changes, nor has it been online in years, I don't have the Internet for my desktop. Please help

A:Blue screen of death.

Press F8 at start up. That should take you to the advanced startup menu (Safe Mode etc) Here first hit Disable Automatic Restart after errors. Then when you get a blue screen you can write down the code and we can find out what it is. Next Try F8 again and try Safe Mode. If this fails, then boot off of your XP CD and get to the Recovery Console and type in chkdsk /R and hit enter. the Check Disk utility will try and fix any errors.

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