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My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.

Q: My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.

My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened. I want to know if anyone knows how to fix this problem. Sorry im new i dont know where to post this topic.


Machine Specs-
OS
Windows 7 Ultimate x64

CPU
Intel Core i5-2500 CPu 3.30GHz

Motherboard
PH61A-P35 (B3)

Memory
8 GB

Graphics Card(s)
NVIDIA GeForce 7950 GT

Sound Card
Dynex

Monitor(s) Displays
AOC 20in

Screen Resolution
1366x768

Hard Drives
500 gb

PSU
650w

RELEVANCY SCORE 200
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A: My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.

How long does it freeze for?
How long do you wait?
Shutting done can sometimes take a few minutes depending on what programs are running and may not shut down for a longer period if installing updates.

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RELEVANCY SCORE 86.8

Hi,

My computer (Windows XP Home) has recently been afflicted with a number of annoying viruses. Most recently, well the only one I know the name of, was the Antivirus XP 2008 virus. I came to this forum for help on uninstalling, and I utilized the malware program. My computer was scanned, and I thought all of the virus was removed. After doing this I used McAfee to scan for viruses. McAfee found a LOT and after the scan was completed, there were 4 viruses that could not be removed or Quarantined. I shut the computer down ( I needed to go to work) but I was able to do things normally at that time, I thought my problems were solved.

However, when I returned this evening - I turned my computer on, the windows logo appeared, and then it took me to a login screen (which I don't usually need to do). I had no idea what my password would be so I just pressed enter and that seemed to bring success. Unfortunately, after the welcome noise sounded, the screen just went blank and never loaded - NOTHING. I pressed ctrl alt dlt NOTHING. I can't right click either. The hourglass came next to the arrow every once in awhile so i would get excited that something would happen... but again NOTHING.

I turned off and pressed F8 to get into safe mode. NOTHING. Basically the only thing i can do on my computer is turn it on and off by pressing the button, and move the mouse around the screen. That's it. Please Help :-)

Thanks so much

A:Computer Loading To Blank Screen + In Safe Mode Too :-(

BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ Louis

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RELEVANCY SCORE 86

[SOLVED]

I tried going into safe mode, but when I hit the logon screen, my comp would automatically restart after a few seconds. The seconds are random. Normal mode/startup worked fine. So I thought I could try using msconfig and had windows do safeboot with minimal .... That was a bad idea, since now my computer tries to always go into safe mode, and it always restarts at logon. I've managed to type in my password fast enough but it says it's incorrect, and then restarts a split second after. And I've also tried leaving it blank, but that was incorrect.

I've tried pushing f8 during boot up choosing "repair your computer". I tried automatic fix, but that didn't work. I didn't have any restore points or images, so I couldn't do either of those. I tried the memory diagnostic and nothing was wrong. I tried using the command prompt and tried finding and running msconfig.exe in system32, but it wasn't there.

After pushing f8, I've also tried selecting safe mode with command prompt, but it goes to the same logon screen, and then restarts. I've tried "last good configuration" and "disable automatic restart on system failure" or something like those, without any luck. I've also selected normal mode but since I've selected safeboot, that just goes into the safe mode logon and restarts.

I've tried putting in the windows 7 disc, and managed to get to the menu with the automatic fix, restore point, and command prompt by logging in with the s... Read more

A:computer restarts when loading safe mode logon screen

So after doing some searching, I thought I should try editing the boot.ini. I found out that windows 7 doesn't use boot.ini, but uses the boot loader program. I figured out that I had to use the command "bcdedit" in the command prompt. I found the word "safeboot" for one of the parameters in the list bcdedit provides. Then I took some time and learned how to change that. I learned I had to use the command "/deletevalue" and from there, I got my comp to go back to booting normally.

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RELEVANCY SCORE 84

I have recently used Driver Genius to update some drivers and had a power outage while installing the video card drivers. After the power was restored I could not boot normally (it would go blank after the loading screen goes away before the log on screen comes up.) So I boot into safe mode and install the drivers there, and then restart. It worked after about 12 tries.... Now, it will not load normally at all anymore.
While checking the system error logs, I find that (from 9/26/09 - 9/27/09) I am missing quite a few catalog files in the "system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}" directory. I also have many DCOM errors...

See "SysErrors.txt" in attachments
I have also ran chkdsk with many errors (I assume they are)

See "ChkDskOutput.txt" in attachments.

-----------------------------------------------------------------------

Here's another possible culprit... Leftover video card drivers.... While I thought that my nVidia card somehow fried when the power went out, I put my ATI card in and tried to install the drivers for it, but to no avail... Oddly enough, the only way I could get it to work was by manually installing the drivers. While doing an automated install, I received the error message "Severe: Setup did not find a driver compatible with your current hardware or operating system. Setup will now exit."

What could be wrong???

EDIT: I have a strong feeling it has something to do with my video driver... Read more

A:Computer only booting in safe mode... Blank after loading screen on normal restart.

In order for me to boot normally, I must disable my display adapter (ATI) in Device Manager....

I have tried it with both nVidia and ATI cards and I must disable both in order to boot correctly.. I installed them seperatly so there wouldn't be any conflicts.... How am I supposed to get my video card working If I can't enable it...
 

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RELEVANCY SCORE 84

Hi, A friend of mine has ased me to look at her computer as it reboots and freezes at the black safe mode screen, if she leaves it turned off for about 10mins it will start back up with no problems, it does not sem to be over heating as this can happen withing a minute of booting up.
I have noticed that the dvd from light seems to stay on for quite a while when it boots up but then goes out.

Any ideas thx.
 

A:Computer reboots but freezes at the black safe mode screen

you say it freezes at the safe mode screen, is it automatically going to that screen or are you pressing F8 as it boots to get there?? if it is automatically going to that screen, have you tried selecting "last known good configuration"? or can you not even choose which selection to boot with?
 

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RELEVANCY SCORE 79.6

How do I surpass this?

I have tried testing UBCD (Ultimate Boot CD) however I do not know which tools to use to fix this.

It seems that after Windows updated something then this happened.

Anyways, if there are no options, I would prefer to know how to just reformat my drive and reinstall Vista without starting up (because it does not, as prev. said). I am using a Dell Inspirion 1525 and it comes with a recovery disk (however when I boot the disc it loads but then just shows a mouse pointer and a black screen behind it). So, my question is, how do i reformat and can i Reformat using UBCD? I just want to start all over again. ( i have saved all my files in my seagate backup disk)
 

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RELEVANCY SCORE 79.2

I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..

Cheers!

A:XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe mode...it might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

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RELEVANCY SCORE 78.8

Recently updated (mobo/cpu/ram) my mother's system, worked perfectly all day thru multiple reboots, then suddenly that evening it stopped booting all the way into Windows. Not gradual, was booting up perfectly and then not at all. WinXP starts to load, gets just past the WinXP logo w/black background splash screen, reaches the Win logo w/blue background & scrolling multicolor progress bar on bottom. But as soon as that screen loads it freezes. Never displays any usernames/password fields in order to attempt to login.

Cannot boot into Safe mode either, same thing happens. Starts to load windows, looks like it's going to work but gets just past the XP logo splash screen and locks up at same point again.

The ASR disk I made - and tested when I made it, %$#& - won't work unfortunately, I just get invalid disk error. I do have the Win XP cd, but I don't want to reinstall windows because my mom has all kinds of other programs on it for which she no longer has the install executables or license keys.

Most recent install/changes to the system were:
1) installation of ASUS Express Gate, BUT the system was booted up normally at least two or three times after that install.
2) Installation of Data Lifeguard Tools v11.2, the new hard drive install/drive copy sw from Western Digital that came w/her new WD 1TB Green drive. (I removed the new drive & her old backup data drives sometime after the problem started in order to do the drive copies on one of my... Read more

A:Freezes during XP loading even into safe mode, no username or password fields to atte

One thing you can try is Last Known Good Configuration.

Restart your computer, and start tapping F8 to open the Advanced Boot Options. From the list that appears, select "Last Known Good Configuration". What this should do is run a System Restore outside of Windows (for when you can't log in to Windows) to a point where the computer was last running properly.

Let us know how this goes.
 

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RELEVANCY SCORE 78.8

I installed Motorola Phone Tools (MPT) 4.0 and downloaded updates through Live Update to get to MPT version 5.0. And when I restarted the laptop I got a blank black screen after the Windows loading bar. I used the Windows restore tools available and did a system restore to get back to Windows Vista. But then I tried installing MPT 4.0 and the updates again, and when I restarted, I got a blank screen again. So as long as there was a restore point available I could get back into Windows but since there is no restore point now, I cannot access Windows at all.

I tried all available options on F8/Windows Recovery but nothing works. I tried a system restore but there was no restore point available prior to the installation of MPT. I tried Recover Windows option and it did nothing. And I tried to load all types of safe mode, and the login screen shows up but the pc freezes. I can load into Acer Recovery but it only allows for a full restore/re-format of the hard drive. I don't want to do that b/c I need my files. The laptop did not come with a Windows Vista CD or recovery CDs.

Is there any way to get Windows to load? Or can I remove the downloaded drivers without going into Windows? Please help. Thanks!
 

A:Windows Vista NOT Loading; Safe Mode Freezes; NO Recovery Point Available

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RELEVANCY SCORE 76

I am running using Dell Inspiron with windows vista. A couple days ago, I got on the computer and then it froze, at fist the program I was using froze, and then I got a circle next to the arrow, but could still move the arrow, then the arrow stops moving. CTL ALT DEL does not work, so i must do a hard reboot, try to boot in safe mode and all the files come up but then it goes no where and the computer either restarts or I reboot it.

I have run all types of tests and nothing comes up. Today I got the blue screen of death twice, but after reboot, it goes away. I do not have a Boot Disk and have tried all the tests in the F8 command. Currently I am running an expanded memory test, but figured I would get this out there before I go insane.

Any ideas would be MUCH appreciated.
 

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RELEVANCY SCORE 76

Hello,
I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

A:Solved: Computer freezes in regular mode but works in safe mode

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RELEVANCY SCORE 76

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

A:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

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RELEVANCY SCORE 76

Hi All,

Been having this problem since yesterday. Whenever I start up windows, it freezes after a couple of minutes. Tried going into safe mode to run virus scan (Avira and Malwarebytes) but both freeze halfway through scanning and I have to do a hard reset. No idea at all what is wrong with it.

Also find that when I try to open Adobe PDF Reader, it shows this message when I am in normal mode. 'The windows installer service could not be accessed. This can occur if you are running in safe mode, or if the windows installer is not correctly installed.' Right after that, it freezes. Not sure if that's relevant.
Please help me! Thanks a lot in advance!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:22:47 AM, on 2/4/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Pro... Read more

A:Computer freezes in normal mode after a few minutes and then in safe mode when running virus scans

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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RELEVANCY SCORE 75.6

I have file that does not want to be removed, so i'm trying to log into safe mode to remove it. When attempting to do so, hit f8 during boot, choose windows xp sp2 and it goes through and loads the necessary files (strange now it asks if I want to hit esc to not load some ***bus.sys file) then a quick blue screen and then restart. The blue screen is on for maybe 1/8 of a second and then the computer quickly resets.
I'm running a RAID 0 setup with 2 drives
also i'm on windows xp service pack 2 with all the latest updates
I've checked my hardware and its all functioning properly, i dont see any conflicts, I've checked the ram with memtest, no errors, i can run prime all day without errors.
 

A:Blue screen when loading safe mode

anybody?
 

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RELEVANCY SCORE 75.6

So I'm basically computer illiterate and I'm not sure where exactly this should go because it might not be a Vista issue but (lots of rambling short) I could use some help.

My eight year old laptop is still running Vista, and recently started having this issue. After going through all the normal boot up screens and sequences, but after the login screen it opens on a black screen, but my cursor is still active. There's nothing to click on, but ctrl alt del works, and when I start the task manager it works, but shows nothing is on. However, when I boot up in safe mode everything is there. All my icons and background and stuff.

Any assistance is greatly appreciated, even if it's just telling me where this should actually go.
 

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RELEVANCY SCORE 75.6

Hello,

I got a problem. I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?!

~ Netra

A:Black screen after loading safe mode

bump

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RELEVANCY SCORE 75.2

Can anybody help? I'm running vista, and my laptop seems to like to spontaneously shutdown during processes, and now won't reboot into any windows screen. There is blue screen if it does, but it is simply lack of windows on this rather than freezing or anything. the only thing i can access is ssystem recovery... anything?

A:spontaneous shutdown and blue screen, with non safe mode

Hi smokeymcjazzcat

A few things to try & look at:

Memory Diagnostics Tool

System Files - SFC Command

Startup Repair

Repair Install For Vista

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RELEVANCY SCORE 74.8

hey

I'm using windows xp home sp2 and when ever I try to turn on the computer normally it comes up with a blue screen saying something about

C0000218
system32/config/default or log or replacement
It is corrupt

then resets the computer (the message is something along those lines)

When I try booting into safe mode or safe mode with networking it scrolls txt down the screen then resets the computer. The only way I've got into it so far is with knoppix to backup what will fit of my gbs of files on to my laptop via a pen drive. Please help !!!
 

A:Windows Xp won't get past loading screen or go into safe mode

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RELEVANCY SCORE 74.8

Windows 7 login screen fails to load, just get a blank desk top with a cursor. Try to start in safe mode and it gets stuck at classpnp.sys and fails to progress. Chckdsk is auto running on power up. Feels like its running hotter than normal. It's a 5-6 yr old Toshiba Saltallite.

Thanks
 

A:Log in screen no loading, safe mode stops at classpnp.sys

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RELEVANCY SCORE 74.8

My dad has an E-machines desktop with Windows XP SP2... he mentioned he'd updated it with service pack 3. This morning I installed a game, but it said files were corrupted and to re-install. It wouldn't uninstall, so I rebooted.
It brought up the black screen with 5 options -- Safe Mode, Safe Mode w/ Networking, etc.

"Safe Mode" starts, but stops at windows/system32/drivers/agpCPQ.sys and freezes forever.

Last Good Configuration Settings/Start Windows normally leads back to the black screen.
... with a quick flash of what appears to be the blue screen of death?
I saw on a few posts, it may be a BIOS problem? I'm unable to download anything straight to the computer, obviously, and it was suggested the hard-drive may be "kaput."
Thanks in advance for,
Jordan

A:Black Screen Stays/safe Mode Not Loading

Try running chkdsk from the Recovery Console. Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.Type: chkdsk /rIt's important to have a space before the "/".To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

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RELEVANCY SCORE 74.8

Hey everyone,


I just got my sisters computer as it will not start at all. Everytime after the Vista loading screen I encounter a BSOD when trying to boot into normal and safe mode. I attached a log of the Memory.DMP from WIndows debugger. Can anyone take a look at it and let me know what you think?

So far what I've tried:

Memtest
Chckdsk
sfc scannow(returned errors but wasn't able to fix them)
Swapping Memory Dimms
Resetting CMOS
System Restore
Vista Startup Fix(returned errors but wasn't able to fix them)


The computer will run fine if I load it up through UBCD4 windows. So I don't think it's hardware related.....

A:BSOD: Normal and Safe mode after loading screen

Anyone?

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RELEVANCY SCORE 74.4

I came back to my computer after leaving it on for a few hours, and when I got back it was running a bit slow so I hit the restart button, since then I have only been able to start it in safe mode, here is my log file, thanks in advance for any help :)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:21:38, on 24/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\New Folder\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 172.16.250.1:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.ex.ac.uk
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.8.30.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\... Read more

A:Computer only loading in safe mode.

Hello snibbun and welcome,

A HijackThis log from Safe Mode does not provide us with enough information.

If you still require assistance, we prefer a more comprehensive set of logs to assist in detecting any malware that may be present.

As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post co... Read more

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RELEVANCY SCORE 74.4

Hey, i have absolutely no idea what to do here, after having my Acer Aspire 5920G laptop for about 2months now, i came to installing SP1 for vista finally (i have no idea if this is whats causing the problem, but it was the last thing i installed), well after coming home, and finding the laptop to be relatively hot, i try a log in and it goes through 'logging in' and then gets to a black screen, with only my cursor available. I tried starting it in safe mode when it gets to the options menu after bootup (it doesnt turn off either) and when it loads i find myself with a black screen, 'safe mode' in every corner. I tried bringing up task manager, because the ctrl alt dlt vista screen does show, and it wont load, i get the cursor showing its loading, but it doesnt appear. (I thought i could add explorer.exe if it wasnt showing in pros)
Im real stuck here guys, it has some important work on it, and i have no vista disk to restore it that way. Any help would be much appreciated.
 

A:Wont login/shutdown - safe mode black screen

edit: cmd safe mode works, but i dont know how to fix it from there.
 

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RELEVANCY SCORE 74

hi everyone

well I am going to talk about this problem from the beginning
my laptop was fine running on vista OS and when I heared about windows 7
I installed it and that went fine too
4 months later the laptop suddenly restarts at any time (browsing - playing games .. etc)
I took it to a technical and he formatted it to windows XP then when I opened the laptop it restarted on loading screen (where the logo is displayed)
I told the technical and he said that I should go to safe mode and restart from there I tried this and it worked
a few weeks later and this method stopped working
now I must go to safe mode and restart and go there again and restart ... etc now it is luck which opens it cause it works sometimes and sometimes not
yesterday i re-installed windows 7 on another drive (not C:/) and to complete installation I must restart the computer
now I must choose an operation system on startup so when i choose windows 7 it restarts on loading and the same on XP but I can acces safe mode in XP

My Laptop is toshiba satellite A300 - 4GB Ram - ATI Radeon Graphic card 1GB - 400 GB hdd

thanks for any help
for any information needed I am here

A:Windows restarts on loading screen (safe mode accesible)

I took my laptop to another technical and he told me that the problem is between the CPU and the fan.
anyone knows how much is this right ?

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RELEVANCY SCORE 73.6

Hello,

I have a Windows XP Pro Safe Mode problem. I have a Dell Dimension 8400 Desktop (nearly three months old).

First let me say I religiously keep my antivirus up to date. I have Spybot Search & Destroy, Ad-Aware SE, Spy Sweeper, PestPatrol, Microsoft AntiSpyware and I use HijackThis. I only use one of the Spyware programs for active protection. I can account for all of my running processes and startup entries including those starting from the Registry.

I scan my system (Spyware and viruses) after turning off system restore then I booted into safe mode (that was my routine before this problem). I keep my web surfing to a minimum. I use my banks site, news sites etc. This problem only recently happened. I have no problems booting up into Windows and every thing runs great. I never have had a virus or been hit with spy ware etc because of that routine.

The problem only when try to boot into Safe Mode. I press F8 then select Safe Mode. It runs the process of booting into Safe Mode all the way to the Welcome screen where it displays the picture for my Administrator Account and my personal Account (also an Administrator Account).

My mouse works fine, it moves freely around the screen to mouse over what ever account I choose to log into but when I click the picture and the password box comes up for me to type into my system freezes right there. The password box has that blinking line like its ready for me to type in my password but when I type none of my key strokes wo... Read more

A:WIN XP freezes at Safe Mode Logon Screen?

Hello once more,

I have an update on my Safe Mode freezing problem. I was able finale able to boot into Safe Mode. Even though successful how it did it it still raises a question. I will explain below.

If you read my original post at the top of this thread you will remember the point it froze at was as soon as I clicked my cursor on my Admin account picture at the welcome screen. The password box popped up and my cursor wouldn’t move and when I tried to type none of my key strokes came up (PS2 mouse & keyboard).

Well after I unplugged the PC and plugged it back in to get out of the big freeze like usual I though about were it froze at each time, after I clicked and the password box popped up and decide to try some thing.

I went to User Accounts and got rid of requiring a password at logon. Then I booted to safe mode and at the welcome screen simply clicked on the picture to logon and instead of freezing it worked.

Why would not requiring at password at logon solve the freezing up in Safe Mode?

I don’t really need as password on either account as it is just my wife and I who use it but if at some point we do want or need to put logon passwords on the accounts we won’t be able to get into Safe Mode like before.

Can any one shed some light on this new twist?

Thanks
 

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RELEVANCY SCORE 73.6

Hi, my HP desktop pc keeps freezing up. If I start in safe mode it doesn't happen. It usually happens a couple minutes after startup. At first it would only occur when browsing the internet, but now does it on the desktop as well. The cursor will stop moving and the mouse and keyboard become unresponsive.
 
I've run scans with MBAM and MSE. I've also tried a clean boot and the problem still occurs every time. I'm not sure what the next step is. Thanks

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RELEVANCY SCORE 73.6

Hiya all! I have big problems here. First of all, Im trying to troubleshoot a toshiba m45-s169 laptop with windows xp sp2 home in it. The problem was that the screen wouldnt come up until I logged in (you could see a dim image while booting up and an external screen works, so I guess is not the video card nor the inverter since I tried a new one)... so I changed the adapter settings to "auto" and after that I get a blank screen with the backlight on right after windows loading (I can hear the sound when the desktop is fully loaded though). So I try to boot under safe mode but it freezes halfway, still in text mode. I have tried all the options under F8 and none works except Last known good config and normal boot, but I cant see anything. Can anyone help me? Thanks
UPDATE: I took the hd apart and ran a chkdsk from another laptop. It found no errors.
 

A:Blank screen, safe mode freezes

any thoughts?
 

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RELEVANCY SCORE 73.2

Ok to start I am running 32 bit Vista OS.

Last night I was playing a video game called Heroes of Newerth, in the middle of a game I began to experience frame freezing like I never had before. Upon completion of the game I closed the program to find that everything was locking up outside of the game as well along with black splotches in my desktop background. Getting impatient i manually shutoff my computer and turned it back on. At this point my woes began. Since discovering it won't boot in any form of safe mode and the last driver to load is the crcdisk.sys I am at a loss for what to do.

I tried to download a vista installation disc and run a repair from there but the white bar loads from the disc than it goes to the windows loading screen (with the green bar) for a few seconds than the screen goes black.

I looked in my bios to see if it was trying to load in an improper boot order or any such thing. I ran a memory test and everything checked out. During my diagnostics it started giving me floppy disk load errors but I do not have a floppy disk, I resolved this by disabling the floppy detection system in the bios (for some reason it turned on). Any help would be appreciated. I would like to think my computer is still useable/salvageable. I am willing to do a complete system restore if I can figure out how.

It is possible that there is an error in my installation disc, I burned it to a spare cd I had lying around and am not positive if I need a dvd or if it can b... Read more

A:Windows freeze at Loading Screen Green Bar and crcdisk.sys in safe mode.

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RELEVANCY SCORE 72.8

Hello!

Firstly, sorry if it's a dupe, search doesn't work on my cell.

Yesterday I left my pc running, and when I came back, found a black screen. Rebooting, I came across some random characters in the POST and also in BIOS, after which, the same black screen. I googled this, removed the video card and the bios and post look normal now( i use the onboard video), but when trying to load windows, the pc reboots.
I tried system repair, chkdsk. When trying to boot in safe mode, it loads up to "AtiPcie.sys", then reboots.

What could I do? Thanks
 

A:Solved: Computer reboots when loading Safe Mode

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RELEVANCY SCORE 72.8

Hello All,

As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

Here is my hardware profile from Everest:

Code:
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2011-11-08
Time 11:26


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Pr... Read more

A:XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

Hi

Follow the steps in this article to perform a clean startup:
Perform a clean startup to determine whether background programs are interfering with your game or program
You will have to start in safe mode to run the msconfig utility.

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RELEVANCY SCORE 72.8

My main system has encountered a problem. I was using it as normal last night and all things worked as they normally would, I finished up for the night and shut it down. On trying to start the system today it takes me to the selection screen where you choose between the various safe mode options, last know good configuration or start windows normally and the whole system hangs here. (i have included a small pic for illustration purposes)

No option I have chosen has resulted in any success. Letting the timer run down to zero does not boot, selecting any other option will not boot and in fact sometimes even moving between the options results in the timer dissappearing and the system hanging.

There appears to be no activity whatsoever once it gets to this screen, the cpu activity light (not sure of its exact name) does not flash or indicate that the system is attempting to do anything.

I have looked at the BIOS to see if anything was out of the ordianary adn could see nothing unusual and i can not even boot to safe mode to check for any software issues ( The only software recently updated was the program my nokia mobile phone uses to interface with the system, but cant attempt to undo that or a system restore until I can actually get into the system)

I have dealt with issues in the past and havebeen able to fix after a bit of quality google time, but am at a loss with this one.

I have reset the RAM, soundcard, graphics card and have had no luck, a well as disconnected all... Read more

A:System Freezes at safe mode selection screen

Do you have the Windows XP CD to hand??
 

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RELEVANCY SCORE 72.8

Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.

A:Windows freezes before logon screen, even in safe mode

Use the Advanced Boot Options to select Last Known Good Configuration (advanced) and report back whether it helps.

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RELEVANCY SCORE 72.8

It started when my desktop froze after a video,(no virus on my comp) so i just let it be for about an hour and it didnt budge so i decided to manually shut it down (which i never do, and i've only done this once to this computer). So when i started it back up again, it showed the BOIS screen but when it went to the xp logo loading screen, nothing was there except for a black screen. I went into that F8 Menu and tried everything, on safe mode it would just stop loading files up to Mup.sys. Ive tried to run off the Re-installation disk but it would just go to *Setup Starting Windows* and then freeze again. I've foubnd that there was a problem with the NTDLR file but i already fixed that with a boot floppy, but it really didnt do anything because i still have the black screen problem.

Im running a dell potiplex GX620 with intergrated motherboard
OS Win XP Pro (i think SP2 because i dont have the SP3 CD but not entirely sure)

Please if you can help, I want to try to repair this without formatting my hard drive because i have very important files in there.

oh yeah and i forgot to mention when i boot off the CD it gives me these options

Press F6 to install a SCSI or RAID driver

Press F2 To enter ASR (automated System Recovery)

and then it just load a bunch of files and then stops and freezes at Setup is Starting Windows

Please help, this is very very annoying and i dont want to loose my files

A:Black Screen instead of Win Logo, Safe Mode Freezes at mup.sys

So you're not able to get into the recovery console with the XP disc?

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RELEVANCY SCORE 72.8

Hello All,

As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

Here is my hardware profile from Everest:

Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2011-11-08
Time 11:26
--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Motherboard:
CPU Type Intel Pentium III Xeon, 2300 MHz
Motherboard Name Acer Aspire 5734Z
Motherboard Chipset Unknown
System ... Read more

A:XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

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RELEVANCY SCORE 72.8

HI,
I am having problems with my computer when I get on in normal mode and click on a user it immediately freezes up I can only guess there is some virus causing this. I have started it up in safe mode now and need to know what I can do. I have Norton internet security but it has not been renewed so no new updates I do have hijack this I can run a log... Im not sure what limits I have in safemode so any help to get this fixed would be great .
Thanks
Snowey
 

A:computer freezes up only able to get on in safe mode

can you post the hjt log

can you do a system recovery to before the system froze?? assuming XP/ME/Vista

if you can start in safemode with networking - you may be able to get onthe web and do an online scan
http://housecall.trendmicro.com/uk/
 

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RELEVANCY SCORE 72.8

Hi, my laptop has been freezing randomly, anywhere from 5 to 30min after startup. My mouse will continue to move and I'll sometimes be able to minimize/close programs, but most of the time there is no response. Every time I have to do a hard reboot. I don't experience any freezing in safe mode w/ networking. I'm not sure what to do, but would appreciate some guided help in case there's something that needs to be removed. Thank you so very much. DDS posted; GMER attached. DDS (Ver_10-03-17.01) - NTFSx86 Run by blow at 7:10:44.75 on Wed 06/09/2010Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_20Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3061.1592 [GMT -4:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k GPSvcGroupC:\Windows\system32\SLsvc.exeC:\Windows\system32\svchost.exe -k LocalS... Read more

A:Computer freezes, but not in safe mode.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 72

Hello once more,

I have an update on my Safe Mode freezing problem (the original post is below). I was able finale able to boot into Safe Mode. Even though successful how it did it it still raises a question. I will explain below.

If you read my original post at the top of this thread you will remember the point it froze at was as soon as I clicked my cursor on my Admin account picture at the welcome screen. The password box popped up and my cursor wouldn’t move and when I tried to type none of my key strokes came up (PS2 mouse & keyboard).

Well after I unplugged the PC and plugged it back in to get out of the big freeze like usual I though about were it froze at each time, after I clicked and the password box popped up and decide to try some thing.

I went to User Accounts and got rid of requiring a password at logon. Then I booted to safe mode and at the welcome screen simply clicked on the picture to logon and instead of freezing it worked.

Why would not requiring at password at logon solve the freezing up in Safe Mode?

I don’t really need as password on either account as it is just my wife and I who use it but if at some point we do want or need to put logon passwords on the accounts we won’t be able to get into Safe Mode like before.

Can any one shed some light on this new twist?

Thanks

****************ORIGINAL POST**************

Hello,

I have a Windows XP Pro Safe Mode problem. I have a Dell Dimension 8400 Desktop (nearly three months old).

First ... Read more

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RELEVANCY SCORE 72

Hi,

I'm having an issue with my laptop whereas it wont start up as normal and always freezes at the logo screen where the litte blue bar moves across the screen near the bottom. The laptop will start in Safe Mode but I don't have a clue what's causing this issue or how I can solve it.

Any help or advice would be greatly appreciated.

Laptop - Novatech Revo 440 CEL M Notebook.
 

A:Windows XP freezes at logo screen but will start in Safe Mode! Help!

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RELEVANCY SCORE 72

I have no idea what caused this.
All scans show my computer as being clean.
My CPU usage is 100% after opening a web browser and stays that way after its closed.
When I try and boot into safe mode, it freezes before WinXP finishes loading drivers (before the login screen, when the screen its still in text mode)
Every time I turn off my computer the End Program window pops up, and it's rarely ever able to end the program. Usually I have to terminate whatever it was so I can shut the computer down.
Last night when I attempted to shut the computer down, it gave me a blue text mode screen telling me that a serious error had occurred, that the system was corrupted, and that I would have to restart the computer to see if WinXP could recover. It did, and it gave me a link to a microsoft website which told me to backup all my files.

OS: WinXP, Pentium 4 3GHZ
Mem: 1GB Ram
Video: Nvidia GeForce 6800 GS/XT (latest drivers installed)

This morning I've everything SQL related because it wasn't being used any more.
There is a System restore file but it was made before removing the SQL programs.
Will restoring my computer to that point damage my computer or system registry?
 

A:WinXP Blue Screen Of Death, Safe Mode Freezes!

Download Process Explorer:

http://www.snapfiles.com/get/processexplorer.html

Start it up BEFORE you launch the browser. When you start the browser, quickly minimize it and watch the results on the Process Explorer screen.

This should identify the culprit.
 

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RELEVANCY SCORE 72

WINDOWS XP FREEZES ON WELCOME SCREEN & WONT START IN SAFE MODE

Last night i was in the middle of installing a program and my pc crashes and restarts automatically then when it restarted and everytime i turn it on it freezes at the (blue) welcome screen it also will not give me the option to start in safe mode.

I really need data that is on the hard drives can anyone tell me the best way to get it back, ive been told to buy a hard drive caddy / docking station does anyone have any ideas what the problem might be?

Thanks.

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RELEVANCY SCORE 72

I have a DELL 8300 Stock with the addition of a better graphics card and hard drive.
Its been working fine since the last time it was fixed up by this forum, until recently.

Lately the CPU Usage has typically been 100% almost all of the time. The computer freezes up when more than 2 applications are running at the same time. It also freezes when trying to boot up into Safe Mode. You get as far as the login screen and the keyboard freezes along with the mouse. The OS must still be active however because the screen saver kicks in after about 3 minutes.

Here is the latest HijackThis Log:
Logfile of HijackThis v1.99.1
Scan saved at 12:29:19 PM, on 3/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\Program Files\Grisoft - AVG Anti-Spyware\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Acronis\Malware Shield\psh_svc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avast4\ashMaiSv.exe
C:\Program Files\Avast4\ashWebSv.exe
C:\WINDOWS\Explor... Read more

A:CPU Usage: 100%, and safe mode freezes the computer.

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RELEVANCY SCORE 72

My sony vaio vista window freeze again and again in both normal and in safe mode,prevent me from doing any thing
The only thing is I can do is to hold the power button to turn off the comp.
I have some important things that I need to back up but I can't please help
 

A:my computer Freezes in normal and in safe mode

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287

check your temperatures
 

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RELEVANCY SCORE 72

I have a Great Quality ZX-3310 laptop. It recently froze up and would not reboot. I unplugged the machine and plugged it back in to restart and now I get either the windows start up page that freezez before it is loaded or I get this message: "RS482M- Test Bios BR#13207A". Sometimes I get nothing on the screen but I can hear the fan run. It will not let me start in Safe Mode. The DVD drive recognizes a DVD it there but it immediately freezes on start up.

What are the possible problems/solutions? Thank you.
 

A:computer freezes - will not start in safe mode

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RELEVANCY SCORE 72

Hey, and thanks for taking time to read this, Im new to this site.

On a normal start up computer freezes after 5 seconds or so,, keyboard works (caps and num lock key come on and off) and can move mouse around screen, but can not further interact (i.e. click on a desktop item or bring up start menu from keyboard etc.

Being a computer programmer myself i was curious to try alone to fix this problem but to no avail.

I do see a rundll32.exe ftutil2.dll, SetWriteCacheMode in start up and after googling it can still not determine if this is harmful or not.

did ran some lowly free malware program which offers to remove first 15 threats for free etc but dont think im getting anywhere doing this alone.

would be gratefully appreciated if you could assist.

I did not attach a copy of my HiJack log as not sure if I can/useful in Safe Mode.

hope to hear
jolly1808

A:Plz Help, Computer Freezes, Can only boot in Safe Mode.

Welcome to TSF.

Try running the below tool in Safe Mode with Networking (or save it to a flash drive and then copy it to your desktop in Safe Mode).

Go to http://www.bleepingcomputer.com/comb...o-use-combofix and follow the instructions on how to install the Recovery Console and run ComboFix. Go through all the steps until posting the log part. Post the combofix log here.

Run a new HijackThis scan and post the log here.

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RELEVANCY SCORE 72

I have a Toshiba laptop running Win 7 (64bit). Lately the computer freezes up in less than five minutes if running in normal mode, leaving only hard-boot option. When restarting, I go to "Safe with Networking" mode, and everything seems to run fine, even internet. I have repeatedly run scans from: Malwarebytes; SuperAntiSpyware; SpyBot; Windows Defender; CCleaner; Periform FixCleaner; TDSSKiller, and probably another half dozen. I have reset the Hosts file, and recovered to a reset point established back in December, before the current problems began. Nothing has solved the problem (any threats found in the various scans were removed, but that had no effect on the current problem). I suspect, from the scan results, that the problem is not malware. I think there may be a corrupt or damaged file or process somewhere in the system. The OS is factory installed, and the laptop did not come with a Windows disk. What's the best way to clean this up? Thanks for any help.

A:Computer freezes unless running in SAFE mode

1) What types of "threats" were removed?

2) Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

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RELEVANCY SCORE 72

Greetings, Having a really hard time trying to figure out what is going on with a couple machines. I will list the reports from this machine and details on what is happening. Any help is VERY appreciated!A little background:Specs: Windows XP ProfessionalPrescott 800 ASRock Mother boardNvidia G-Force 7600 GT Graphics cardMaxtor 80Gig Hard DrivePentium 4 /3.2gSound Blaster 5.1 sound cardP4-450 watt power supply2gig Ram I did test out all the hardware and made sure everything is working properly. Nothing is running hot or above temperatures, ran a "Reimage" report to analyze hardware as well, and other than the fact its low on space (80gig Hard drive with 25 gig's of space)evrything checks out. Computer is clean, heat paste/heat sink is perfect, and everything is seated properly. The reason I think this might be virus related or bios related is this problem has occured now on two machines that are networked and share a internet connection. It started on our first machine as a simple mouse/keyboard freeze. Each time had to hard restart. It got more frequent, till it would do shut downs randomly. Now it is occuring on this machine which is what I am posting about. (both have occured within the same month time frame) It has started also doing freezes. First with the mouse/keyboard, then random shut downs, to the point it is at now and not even running for a couple mins in regular boot up. I am ONLY able to get into safe mode with networking. Which it seems to run ... Read more

A:Computer freezes and shuts down, but NOT in safe mode

Hi Kyron and KeiraWelcome to Bleeping Computer.I'm maranatha and I will be handling your log to help you get cleaned up. Please do this in normal boot mode.Download ComboFix from Here Before saving it rename it to Mobofix.com then download it to your Desktop.Please run it this way.It's best to disable realtime protection applications as they sometimes interfere with the tool. Check this link for any applicable programs you may have.Close all open programs and windowsDouble click Mobofix.com and follow the prompts.Vista users right click Mobofix.com and select Run As Administrator.When finished, it shall produce a log for you. Post the Combofix logNote: Do not mouseclick combofix's window while its running. That may cause it to stallIf you are prompted to install the Recovery Console, Please do so.Thanksmaranatha

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