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Latitude E6500 - Enabling Trusted Execution in bios causes boot failure.

Q: Latitude E6500 - Enabling Trusted Execution in bios causes boot failure.

Under the Virtualization Support bios menu I have the following options enabled:+Enable Intel Virtualization Technology+Enable VT for Direct I/O†But when I enable Trusted Execution, the system will reboot, pass the POST screen, immediately restart, and then pass the POST screen again and lock at the Intel Storage Matrix screen.†Is this the expected behavior with this bios option enabled, or is it a bios problem?

RELEVANCY SCORE 200
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A: Latitude E6500 - Enabling Trusted Execution in bios causes boot failure.

What does it say the default factory setting is for that option on or off?†If it says off keep it off and stop trying to mess with things you dont fully understand untill you read about bios options what they do and if the laptop benefits or supports such active functions.

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RELEVANCY SCORE 85.6

I get this driver in this url: https://goo.gl/vyYhf7  

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RELEVANCY SCORE 83.2

Hi guys. This is a problem with my Dell Latitude E6500 that's been occurring for a few months now. A while ago, I noticed I could not put my computer to sleep through the Start menu options. Clicking the Sleep button would make the screen fade to black, but the fan would stay on and the power light remained steady. Then, moving the mouse or pressing a key would make the lock screen appear immediately. Closing the lid still put the computer to sleep and opening it would wake it up.

Then one day opening the lid stopped waking the computer up. It would make the power light stop blinking and turn steady and the keyboard backlight would light up. Sometimes the fan might even spin a bit. But the screen would stay black and no amount of moving the mouse around or pressing keys on the keyboard will wake it up.

If I hold the power button down until the computer shuts off and try turning it on again, the power light illuminates, the num lock light comes on, and sometimes the fan might come on too, but nothing shows up on the screen and they all only stay on for a few seconds before going out. Sometimes the num lock, scroll lock, and caps lock lights above the keyboard will blink when this happens. At first this was only happening if the battery was below around 50%, but then it started always happening no matter what the battery was at.

Sometimes pulling the battery out and reinserting it fixes the problem. Sometimes it doesn't. Sometimes plugging the charger in when this ... Read more

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RELEVANCY SCORE 83.2

i've already done an clean installation of win10 with an usb on my NB10-a-102.

and i can't find a solution for this problem

problem with: intel(R) Trusted Execution Engine interface

if i open the property the message say: STATUS_DEVICE_POWER_FAILURE
i've already update drivers by intel driver update utility and by drivers dowload by Toshiba website, but nothing to do.
any helps ?

thanks a lot.

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RELEVANCY SCORE 72.8

Hi,
I bought a backlit keyboard for my latitude 6420 which was only equiped with a non backlit model at the time I got it.
When hitting Fn + >, nothing happens. I read many things on the web and it looks like we have to go into the BIOS and enable the backlit. I've been told that I should find the menu under System configuration and Keyboard Illumination but I don't have this menu...
I also had a look and the hot keys and don't have the ones related to the backlit keyboard... Looking at the Control Panel, Keyboard Properties, I don't have the Backlight tab, "Keyboard Brightness".Does someone know how I can enable my backlit keyboard and have it detected as such?
Prior buying the backlit keyboard, I got in touch with the Dell support to make sure I can upgrade my notebook with a backlit model without facing compatibility issues. They told me that I just needed to order the backlit model as a spare part and it will work... but it doesn't...
Does somebody know how I can get the backlit keyboard working or is it just a bad luck and it will never work? thanks in advance for your help!

A:Missing BIOS activation menu for enabling backlit keyboard on latitude e6420

Not sure if this question has been answered but, while I came here looking for the answer I accidentally figured it out on my latitude e6410, hit the function key and the right arrow, it was lumped there with the scree brightness.

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RELEVANCY SCORE 70.4

I am trying to resolve a driver issue. I have an E6500 and after installing XP, patches, drivers and the like, I am left with one hardware device not found. It is listed within the Device Manager as "5880" and after some investigation it appears to be the Broadcom USH CV for a fingerprint reader. I do not have a fingerprint reader installed. I have extracted the drivers from another system and pointed the hardware wizard there but to no good effect. Anyone have a solution to this puzzle?

A:Latitude E6500 and Broadcom USH

After speaking with some people from Dell, it was decided (because of other issues in addition to this one) to build a new image solely for our E-series laptops; we currently deploy the E6400, E6500 and the E4200. When I built the image, I included the drivers for the fingerprint reader. Not ideal, but it works. After the image is deployed and sysprep does it thing, I install all of the software downloaded from Dell including the security software associated with the fingerprint reader. Once that's complete, no more hardware bangs and everything works as advertised.
Now if someone could tell me how to suppress during install the "WiFi Networks Available" dialog box for the Intel wireless card, I'd be a really happy camper...

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RELEVANCY SCORE 69.6

Hello,
I have a latitude E6500 and recently started having problems with overheating, including over-temp shutdown's by the BIOS
I tried the newest BIOS (A29), blowing out the dust, etc etc.
I upgraded to windows 10,  and to help me decide whether to keep the 6500 or an HP of the same vintage, I ran PassMark's BurnInTest on both.
The HP passed, but the spec's were lower, but the 6500 failed.  Quickly.
I looked at the temperature log, and when the test started it was running 78C on core 1, and 69C on core 2.  Very quickly it ramped up to 92C for core 1 and 78C for core 2.
The test did eventually finish, because the processor didn't quite hit the magic shutdown temperature.  The temp's maxed out at 98C (core1) and 86C (core2).
It seemed odd that the temp's would be so different, so on a lark, I pulled off the heatsink, stripped the thermal paste off the heatsink and processor (carefully... no point in killing 'em) threw on some Arctic Silver I happened to have in the toolbox, reassembled and re-tested.
This time, the core temp's were +/-1C of each other the whole time, slowly ramped up to 84C, at which point the fan kicked in, brought both cores back down to 64-68C, and they never climbed back up.
I thought it was a fluke, so I turned BurnInTest up from 50% duty cycle to 98% duty cycle, and ran it again.  The results were the same; neither core broke 74C.
I can't believe that it was such a small thing to make such a h... Read more

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RELEVANCY SCORE 69.6

Can someone explain these strange hard drives, running windows xp pro 64 bit, installed in D drive. The C drive is accessible (67mb free after format) and the other (450mb/450mb free) is inaccessible. While I installed XP, all three drives where candidates for installation. This was a surprise because I was expecting one hard drive since its a laptop. Can anyone give me some info on these drives? 

A:Dell Latitude E6500 Harddrives

It's a single hard drive with multiple partitions on it - how did you partition the drive when you installed the OS?

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RELEVANCY SCORE 69.6

Hi,
I've got a Latitude E6500 where the screen all of a sudden went blank when I opened the lid Friday evening.  The screen was on, and then all of a sudden went off.  I plugged in an external monitor and that works fine, so I'm assuming the video card is ok.
Today I took apart the screen and checked the cable in the back of the screen and it was still plugged in.  I unplugged it and plugged it back in.  I then tried booting up the laptop and the screen came up for a second or two once I turned the power on, and then turned off.  I suspect either the cable, the screen, or possibly an inverter.  I have the 1900 x 1200 WUXGA CCFL backlit display.
The other possibility I've thought of is the "closed lid" switch that lets the laptop know the lid is closed, however I haven't been able to find it and don't readily seen anything else near the hinges of the laptop.
Any feedback or additional troubleshooting suggestions would help so I don't just go randomly replacing parts.
Thanks!Josh

A:Latitude E6500 Blank Screen

Hi Josh,
Run diagnostics to isolate the issue:
Run the diagnostics on the computer (Restart the computer by holding the" D" and power button  and wait till the LCD test completes) and let me know the status of the  screen during diagnostics. If the test fails, this could be an LCD failure.
Awaiting your response!

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RELEVANCY SCORE 68.8

I've got newly created hard drive images with Vista Business 32-bit and Vista Ultimate 64-bit on separate partitions. It seems I've installed all the appropriate drivers, and yet when I put an SD card in the SD reader, nothing happens, and I don't see it in Explorer or Disk Management.
In Device Manager, I see SD host adapters --> SDA Standard Compliant SD Host Controller, and driver appears to have installed correctly, just nothing happens upon insertion of an SD card.
My HP laptop will read both SD cards just fine, but I can't get the E6500 to read them.
Anyone have any ideas?

A:Latitude E6500 SD card reader not working?

I was looking for an answer to this issue with no solution at this moment. I have an e6500 too with the same problem, Windows Vista Ultimate 32 bits installed fully updated. My system can read any SD Card with a USB Multi Card Reader but with no results using de SD Card Reader. I understand this is a Ricoh SD/MMC Host Controller (IDE ATA/ATAPIControllers) with a rimptsk.sys driver version 6.0.2.3 provided by REDC. Despite everything looks good with software and hardware it does not recognize any SD or MMC card (I did not try others) withou regards the brand I put into.  Reinstalling OS is not a solution anlymore. Solution approches maybe: 1)  Hardware replacement 2) Waiting for a new driver capable to manage this because is clear it's not a problem with SD or MMC card but Ricoh SD/MMC Host Controller or SD Card Reader Adapter. 3) SD Host Controller in doing wrong bridge with Ricoh SD/MMC Host Controller or.............................

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RELEVANCY SCORE 68.8

Hello everyone:

I would like to upgrade the RAM in my Dell Latitude E6500 laptop computer from 4GB of RAM to 8GB of RAM. However I am finding that it's very hard to find RAM for this computer and the RAM that I am finding is super expensive.

This particular laptop is quality built laptop that was meant to be used in a business environment. I bought it off ebay for $200 back in 2014 and have been very happy with my purchase.

I doubt I can find another laptop that is built with quality these days.
 

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RELEVANCY SCORE 68

just checking to be sure.   as far as i see, windows 10 has no way to use the e6500 fingerprint reader?

not with control vault, data access protection or anything else.   right?

thanks.

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RELEVANCY SCORE 68

Hello, does anybody know the location of the 24C02 chip in a dell latitude e6500? Its laying in pieces on my desk right now. Thanks!
 

A:Location of 24C02 chip in a dell latitude e6500?

I'm sure if you look on the motherboard you can find where it used to be.
 

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RELEVANCY SCORE 68

Hi!
I purchased a Latitude E6500 (original delivery October 2009 w/ windows vista), with an installed Windows 10 Home Edition, from a Microsoft Authorized Refurbisher.
The Dell Product Support Page generated by the Service Tag says the "Product is not tested for Windows 10 upgrade" etc., etc.  
The Device Manager shows the majority of Device Drivers as being Microsoft 2006 vintage with the following exceptions.
All are Provided By & Signed By, Microsoft
All are Dated 10-29-2015 - Win 10 public release July 2015.
 
All are Version 10.0.10586.0
 
System Device - High Definition Audio Controller
System Device - Plug and Play Software Device Enumerator
Sound, Video and Game Controllers - High Definition Audio Device
DVD / CD ROM Devices
Speakers (High Definition Audio Device)
Microphone (High Definition Audio Device)

 
Can I use the "Dell Command | Update" tool to update all Drivers?
 
http://www.dell.com/Support/Article/us/en/19/HOW10760
 
Thank you.

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RELEVANCY SCORE 67.2

I have a Latitude E6500. I was recently updated by IT dept. with the inst. of Windows 7 Enterprise o/s. I was formerly operating on a Windows XP platform. Upon analyzing my machine status on the Dell Updates website, i find It recommends 15 different updates. My main concern is regarding the Dell Control Point Security recommended update. I obtained two separate recommendations. I also obtained a message on my computer the the Broadcom USH driver could not be found.
I would like to know if I need to install the complete Control Point Security Update Dell_ControlPoint-Security-D_A18_R269916 and also the update DELL_CONTROLPOINT-SECURITY-M_A06_R204039
Do I need to run both or just one of them.
 Also, Do I really need to install the complete driver pack to access the driver for the Broadcom USH or can I select only that driver?
If the full device driver pkg is installed will I then need a security card to access my machine?
Do I need the Broadcom USH Driver at all---I do use both air card and DSL access?

A:use or need for broadcom ush driver for latitude e6500 running windows 7 enterprise o/s

Where on earth are these drivers??? I have gone to Dell's site and downloaded all drivers available for win 7 64 bit, even installed 32 bit in frustration and found the same driver is not available on Dell's site...for either one! I have looked all over the web and cannot find this driver set ( Control Point Security Update Dell_ControlPoint-Security-D_A18_R269916 and also the update DELL_CONTROLPOINT-SECURITY-M_A06_R204039)...where is this driver pack at? :)

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RELEVANCY SCORE 66

this device can not start.(cod 10).ESTATUS_DEVICE_POWER_FAILURE.how can i fix this problem?IE dosent work and i can not download from net my upgrade.

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RELEVANCY SCORE 66

Hi,
I got a latitude 3330 which crashed while updating BIOS (A03 -> A08). Now when starting the notebook, the DELL logo shows up but just stays there forever.
If I hit ESC, a process bar shows up but is stuck at about 75%. If I press F12, it says "preparing one-time boot menu..." but nothing appears.

What can I do to recover the BIOS?

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RELEVANCY SCORE 66

Hi,
I got a latitude 3330 which crashed while updating BIOS. Now when starting the NB, the DELL logo shows up but just stays there forever. If I hit ESC, a process bar shows up but is stuck at about 75%. If I press F12, it says "preparing one-time boot menu..." but nothing appears.
What can I do to recover the BIOS? help, please!!

A:Latitude 3330 BIOS update failure

Hi Edwalin,
Welcome to the Dell Community.
Since the system is not booting to the Desktop screen, Assuming you have Windows 7 Operating System installed on the system.
I would suggest you follow the steps to boot the system into ‘Safe Mode with Networking’ and check.

Restart the computer.
As the computer boots, press <F8> when the Dell Splash Screen appears.
Scroll down to option ‘Safe mode with networking’ and Click on ‘Enter’ button.
This will boot you into the ‘Safe mode with networking’ and check.

If the system boots into the ‘Safe Mode with Networking’ then the issue seems to be with the drivers.
Let us know your findings.

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RELEVANCY SCORE 65.2

Dell latitude e6420 with an i5 -2520M cant update to the new A8 bios version because am running version A3 now i need update A4 and A 5 updates which i am unable to get from the dell page which only gives me A7 and A8 updates ......could some one help me fined the update 

A:dell latitude e6420 bios update failure

Hi mek007,
Welcome to the Community.
You can try the following links for A04 and A05 BIOS update:
For A04 BIOS Update:
For A05 BIOS update:
 
Hope this helps.
Thank You,
Roshan

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RELEVANCY SCORE 65.2

I have an old Dell Latitude laptop with USB ports but no HDMI port. I want to send photos from the NET to my large screen TV. What sort of adapter and cable do I need to be able to do this?

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RELEVANCY SCORE 64.8

I just bought a refurb Dell XPS 420 w/ Q9300, running Vista Home Premium x64 and downloaded/installed an activated version of Win 7 Ult x64 on an 80GB SSD [Sata1] I bought for it; dual booted w/ Vista x64 on old hard drive [Sata0].

W7 x64 was running stable and instantly fast, I wanted to enable RAID0 on the old hard drive [Sata0] and another new hard drive [Sata2]

I entered Intel Maxtrix Storage Manager (Ctrl-I), creating a RAID0 volume on [Sata0] and [Sata2].

After reboot, it says "No boot device available" after BOIS screen.

My subsequent boot attempts include (roughly in order):
1. disable RAID0 volume, boot to [Sata1]
2. disable [Sata0] and [Sata2], boot to [Sata1]
3. disable [Sata1], boot to CD/DVD-drive (W7 install/boot)
4. disable CD/DVD-drive, boot to USB flash (W7 install/boot)

I have done some digging around and cannot seem to find a solution. I have the use of my notebook (w/ broken DVD burner, still reads) running Win7 Ult x86 so apparently I cannot make my USB flash drive x64 bootable from what I've read. I also have 2-USB hard drives (80/250GB) and an eSata 2x docking station available, but no eSata on notebook.

Hope I gave enough info for someone to come up with an easy fix. If I could boot to the W7 x64 install DVD that I made with the non-booting PC, I would have just done a clean install by now, but it refuses to boot to the CD/DVD drive. It actually wouldn't even boot to DVD to install W7 x64 in the first place, I had to... Read more

A:no boot after enabling BIOS RAID0

USB Windows 7 Installation Key Drive - Create

You should be able to create a bootable USB for a 64-bit install using a 32-bit OS. Some users report challenges, but I suspect PEBKAC.

I believe that you stepped on your boot files on SATA0.

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RELEVANCY SCORE 64.8

Hey Guys ,
I Have Toshiba Sat. L745-s4210 Laptop
i have just faced some problems with starting-up the windows 7ultimate-x64
when i press the power button i find that no GUI Boot Screen And When I Press F2 As i Usually Do i can't Enter BIOS And It takes me to some choices ( Safe Mode-Last Known good Config."Advanced"- Start Windows Normally ) And the windows is down
when i tried to safe mode it's stuck at classPNP.sys and start windows normally is stuck at the windows logo and seriously i need help to get to bios so i can change the boot sequence to put the installation or repair disc

A:Enabling GUI Boot - Entering BIOS

Welcome to Windows Seven Forums.

Are you able to access the Advanced Boot Options by pressing the F8 key at startup? It should list the following options:


Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable low-resolution video (640 x 480)
Last Known Good Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement
Start Windows Normally
I'd be inclined to go for Last Known Good Configuration first.

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RELEVANCY SCORE 64.8

I am missing a driver for a HP 250 G5 notebook (Pentium N3710) - Intel Trusted Execution Engine Interface for Windows 7 32 bit. This device appears as PCI Encryption/Decryption contoller when the driver is missing. On the download page for Windows 10 64 bit there is a driver - 2.0.0.1094 Rev.A(15 Apr 2016), but there is no such driver for Windows 7. I tried a number of Windows 7 32 bit TXE drivers, however none of them works. I managed to find all the other drivers (most of the drivers on the download page listed as Windows 7 x64 work), this is the only question mark in Device Manager and it's driving me nuts  Currently I cannot provide the Hardware ID of the device, because the notebook is not with me, but I can do this tomorrow if needed. Any help will be greatly appreciated!  

A:HP 250 G5 - Trusted Execution Engine Interface driver Window...

Hi: See if this one works--from the 250 G4, which could come with the Pentium N3700...I see the W7 32 bit driver files when I explore the driver folder using 7-Zip. ;--------- Manufacturer and Models Sections ----------------------------------[Manufacturer]%MfgName% = Intel, NTx86.6.1[Intel.NTx86.6.1]; DisplayName               Section           DeviceId%TEE_DeviceDesc%=TEE_DDI, PCI\VEN_8086&DEV_2298 This package provides the Intel Trusted Execution Engine Interface (TXE) Driver for the supported notebook models running a supported operating system. The Intel Trusted Execution Engine Interface enables the Secure Boot and provides services required for platform security features such as Intel Platform Trust Technology (Intel PPT). http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71264.exe

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RELEVANCY SCORE 64.8

I get this driver in this url: https://goo.gl/vyYhf7 

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RELEVANCY SCORE 63.2

Device Manager: Error Code 10 for Intel(R) Trusted Execution Engine Interface

Recently, I did a reset of Windows 10 Home. I had some issues with activation and the device drivers. Now the Intel(R) Trusted Execution Engine Interface is throwing Code 10 that says STATUS_DEVICE_POWER_FAILURE.

Below is the screenshot. Can someone explain to me how I can fix this?



This is my Acer Aspire XC-603G Desktop PC. It originally came with Windows 8.1, but was upgradable to Windows 10 Home.

I will provide the specs as soon as I find them out.

Thanks in advance!

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RELEVANCY SCORE 62.4

Ok, I've been looking around online for a solution to my Dell Latitude D610 failing to power on, but none have worked, and I think there are a couple details that are different from other people's problems. I'll be as detailed as possible here to give a good description of what's going on...When I press the power button, the power light comes on for a couple seconds and then goes out again, and there are no noises whatsoever coming from the computer. I've tried all the combinations of unplugging the power adapter, removing the battery, holding down various F keys, applying pressure to the buttons, etc etc...The thing that seems to be different with my problem is that immediately before this problem, my computer had inexplicably shut down. A few months ago I had a problem with the computer getting very hot and completely shutting itself down (I assume from overheating), but it stopped doing that for a while. Back when I had that problem, however, I was always able to restart the computer without any trouble. Now the same thing seems to have happened, except now it won't do anything at all. Since this all started with the computer shutting itself down, rather than simply refusing to start after sitting turned off, it makes me think it's not an issue of a loose connection or a faulty power supply...any ideas? could overheating have caused permanent damage?
 

A:Dell Latitude D610 failure to boot

Hi

the D610 ....

oveheating is never good..however that is what the thermal trip is for.

i would try reseating the memory first as loose memory can cause the laptop not to power on.

if not

first off, go here for the manual, your going to need some screwdrivers and some time.

Open the laptop up and check the CPU fan and cooler unit for blockages, its a good idea to get some heatsink paste and you will need to repaste the CPU if you remove the heatsink.

With the mobo out (its quite easy to get them out) inspect for any burn marks on the board around the components.

if you find any, then a new mobo will be needed as its probably failed, however if not reassemble the laptop and make sure all the connecting leads are seated securely.

if you have a test meter check your voltage on the power adaptor, i think its about 19volts normally on those models, but it will state on the back of the unit.
 

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RELEVANCY SCORE 61.6

System Specifications:- X1 Yoga (Gen 3) with i7-8650U (vPro) and 16GB RAM- BIOS Version: 1.21- Purchased June 2018 Just last week I enabled the Thunderbolt device support in Pre-Boot environment under BIOS (refer attached image). After saving the settings I was never able to restart the system. There was no display (BIOS splash screen) - just the blank screen with keyboard lights on. Pressing F1 gave me a single beep but screen was just dead black, though I could see the screen's backlight. Dropped the machine to Lenovo service center and they have confirmed that motherboard replacement would be necessary. I am surprised (and sad) that merely changing a BIOS setting renders this premium business laptop non-functional! I am also afraid that if I happen to enable Thunderbolt setting in BIOS again, will this scary issue recur and render my machine useless?Lenovo - Please rectify this bug or remove this setting in BIOS completely. I am afraid that after expiry of base warranty if I happen to enable this setting again, who will pay for motherboard replacement? Is Lenovo planning any recalls because of this widely reported BIOS bug issue?

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RELEVANCY SCORE 60.8

Greetings,

I have a refurbished Latitude E6500 that "sees" my network fine and is connected to it, but won't recognize my printer on the same network. i know it is not the printer as two other devices can "see" (and use) my printer. My printer is a Cannon PMA 450 some thing er other. Anyone have any way to fix this problem?

Thanks,
Lee Ecke

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RELEVANCY SCORE 59.6

Dear all! I have a new Dell Latitude e5570, 8 gigs of ram, and a Hynix Pc300 512GB NVME M.2 Sata drive. Did a clean install of windows 10 pro. Updated drivers, and BIOS. No other programs. No attached perirherials. Computer is working perfectly, but the boot time is not on the snappy side. It takes about 30 seconds to get to Windows login screen from the moment i click the power button.
Measured the drive after Windows booting, ant it gives 1800/800 read/write speed so it is 3X the speed of a regular SSD
After clicking the power button the screen remains black for about 8-9 seconds, then the DELL logo shows up. After which is starts loading windows with those rotating circles.
I also have a 3 year old Hasswell architecture HP notebook, with a not too fast regular Kingston v300 SSD. This config boots until complete desktop in 9 seconds.
What could be causing the long wait before showing the desktop on this dell?

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RELEVANCY SCORE 57.6

Hi all, this month I got a new Dell Precision 7510. One of the first things I did was entering the BIOS setup and customizing settings, including enabling Trusted Execution. Everything worked flawlessly. Today, for no apparent reason, when I powered on my laptop, it got stuck into a reboot loop: the Dell logo was showing up and then it rebooted a few seconds later. I tried accessing the Diagnostics (from the menu that you get by pressing F12), but trying to access Diagnostics also caused a reboot.
Luckily, the BIOS setup still worked, and in the Power Logs I found that the computer rebooted due to "ASF force off". I looked online, but none of the hints/solutions I found helped, so I tried to reset my BIOS settings, just to try, and I found out that my laptop could boot. I was able to run Diagnostics and no problems were detected.
Doing some investigation I found the culprit: Trusted Execution -- when that option is enabled, my laptop keeps rebooting due to "ASF force off".
Now, I can survive even without Trusted Execution, but I'd like to have it enabled. Also, it was working fine till this evening, so I suspect that there's something wrong going on in my laptop. Any hints about what could be the cause of my issue?
Thank you!

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RELEVANCY SCORE 55.6

HP Pavilion DV7 3160US
- Your product?s warranty expired on June 7, 2011.
Product: WA793UA#ABA
Windows 7 Home Premium
Initail Problem: Bios will not load
Resources:
1. https://support.hp.com/ca-en/document/c01732674
2. https://support.hp.com/ca-en/document/c00042629
3. https://support.hp.com/ca-en/drivers/selfservice/hp-pavilion-dv7-3100-entertainment-notebook-pc-seri...
4. http://www.ebay.com/itm/Free-shipping-TMZM86DAM23GG-AMD-Turion-X2-ZM-86-CPU-Processor-2-4-GHz-1800-M...
Assessment:
BIOS flashing light error codes for computers released between 2011 and January 2015 from R1 indicated with 2 blinks BIOS corruption failure
Solution of Windows + B on power up did not boot into EFI partition, but error code changed from 2 blinks to 1 indicating CPU not functional
Replaced CPU with one from R4, 2 blinks, Win+B failed to enter EFI, changed error code to 5 blinks indicating General system board failure
Replaced motherboard with R5, 2 blinks, Win+B will not load EFI or present any change to the system.
R2 suggests BIOS Update Utility from R3. Installed as per their proceedure for USB recovery media. On trying these options, no change.
Workstation still fails to go into EFI with Win+B and HP recovery solutions have failed to move past 2 Blinks for BIOS Corruption Failure.
Additional Diagnotic Steps:
Confirmed serviceability of HDD by swapping into new laptop and booting into windows. WinRE functions, diskchk no errors, file structure intact on all partitions.
Known good HDD doe... Read more

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RELEVANCY SCORE 55.6

Hi,

I have an AMD machine running AMI BIOS V5.0. On boot-up the RAM check runs OK. It then steps through auto-detecting the Primary Master, Primary Slave, Secondary Master and Secondary Slave. All is fine until the Sec Slave when it hangs up. the option 'Press <ESC> to abort' is displayed but does not work.

Pressing <DEL> does not take me into the setup.

This used to work fine until I opened the box to hoover out the dust build-up. Now it hangs every time.

There is a Primary Master and Primary Slave drive in the box, but no secondaries.
 

A:AMI Bios boot failure

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RELEVANCY SCORE 55.6

Here is something that may help if you are able to get thru your bios load and mem test.
Once you get past the mem test hit f8 and boot in safe mode with command prompt.At prompt type "%systemroot%\system32\restore\rstrui.exe" and enter.If you have a previously saved restore point that is good,you will just need to follow the onscreen instructions.
I have seen a lot of posts about this,so,rather than answer each one,I figured it would be better to just give it a catchy title and hope it helps anyone who can use it.
Good Luck,
Mike Hanson

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RELEVANCY SCORE 54.8

Hi All,

I recently started experiencing BSOD's on my PC and in the process of trying to fix this I have decided to flash my BIOS.
I flashed it but now when I start my PC I get the message "disk boot failure, insert system disk..."
I suspect the problem is coming from the fact that I have a dual boot system that let me choose Vista or XP, and that for some reason, the new BIOS does not recognize it.
I have NO CLUE on how I could solve this.
XP was installed first on C drive, then Vista on a separate physical drive.
Please help!
 

A:Boot failure after BIOS flash

Was it the correct BIOS for your motherboard? Did you have a RAID setup? Go to the BIOS setup and make sure that your hard drive is recognised and listed in the boot order.
 

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RELEVANCY SCORE 54.8

Hey, I'm working with a HP Pavilion 754n, it has an 80GB HDD in it. I was trying to fix a buddies pc with, so I took out his HDD and connected it in the hp. I tried to boot it, and now the hp's HDD does appear in the bios. I then took a freshly formatted HDD and put windows xp on it. Connected it properly (I checked the connections several times now), and the new HDD does not appear in the bios as well. However, using the same cables, I was able to connect the dvd/cd writer. The dvd drive appears in the bios, but no HDD does. I was wondering if anyone has had this problem and could help me with it.

On a side note, the HDD connect through IDE as well as the dvd/cd writer.
 

A:HDD does not appear in bios, Disk Boot Failure

Make sure the slave/master configuration is set up right, also see if you can make the bios retry in their auto detect function. You can also try resetting the bios.
 

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RELEVANCY SCORE 54.8

I upgraded my bios driver. My pc went to restart and came up with this roughly "disk boot failure, install system disk". I tried to use my recovery disks, but after the restart I get the same boot failure message. I reset the bios through the setup menu to the default settings and still got the error message. Any suggestions or ideas would be much appreciated.
 

A:boot failure after bios upgrade

Can you see the hard drive in the bios set up screen? Make sure the boot drive is properly set
 

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RELEVANCY SCORE 54.8

Hi there,

This problem originally started about a month ago, with the odd crash (mouse would go 'jittery/laggy' and then eventually freeze - at which point it would sometimes BSOD and other times just restart). Then when I went to restart it would come up with this disk boot failure. At this time I would leave the pc off for a couple of hours/overnight and then it would start up normally again and work fine the next day.

However now I cant even get this far....all it comes up with whenever I power it up is the 'disk boot failure, please enter boot disk' message, after going through BIOS and POSTing. Even when I go into BIOS there is no sign of my HDD being present in the system.

I've tried changing SATA/power cables, using diff SATA ports, reseting BIOS, running one stick of RAM, etc to no avail. Obviously cant boot into windows or see the HDD so cant run Seatools or any other diagnostic tools. Also have no spare parts/ another pc to test the components with unfortunately

Just completely run out of ideas and was wondering if anybody had some last suggestions before I RMA my HDD or start replacing hardware (someone else has suggested a dying psu).

Specs are:
Asus p5n-e sli mobo
Seagate Barracuda 7200.12 500gb (about 1.5yrs old)
Windows 7 64bit
2gb (4x512mb ddr2 553mhz)
e6600
Coolermaster 650w psu
8800gts 512mb

A:Disk boot failure, HDD not seen in BIOS

To identify the problem with motherboard or HDD, you can try this HDD on a different machine and see whether you can see it. It may not boot properly in that machine due to different hardware. You can try it as a second hdd and see the contents from the windows.

If it works on a different machine, there could be a problem with motherboard. As you can go into the Bios and see the Bios contents, the power supply should be OK.

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RELEVANCY SCORE 54.8

(reposted from the software forum)

Last night I made the enormous mistake of updating the BIOS on my Asus M2N-SLI Deluxe MB in the hopes of getting eSATA to work with a new external drive. It was running fine with BIOS v. 0903, then I updated to (I believe) v. 1503. Now I'm getting the following when I start my machine:

BOOT FAILURE--INSERT SYSTEM DISK AND PRESS ENTER

I am able to access the BIOS settings by pressing DEL at start-up, and I tried reflashing the old bios using ASUS EZ Flash (I had made a backup to a USB flash disk). It reads the old BIOS file and says ďBIOS downgrade not appropriate for systemĒ or something like that.

Now Iíve read on the forums here that you canít reflash an earlier BIOS using EZ Flash, so Iím going to try again tonight using a floppy boot disk I made today at work, along with a different flash utility.

My questions are as follows:

* Can I fix this problem without having to reflash back to the old BIOS? Is there something Iím missing in terms of the new BIOS settings that will allow Windows to boot from my hard drive? Do I have to reinstall the drive?

* If I succeed in reflashing v. 0903, and it doesnít solve the problem, what are my options?

* Is repairing the Windows installation an option? I tried booting from the original XP CD, but it didnít give me a repair optionóit goes straight into options for installing XP. (Unfortunately, I never made an Automatic System Recovery Disk.)

* My HD has about 4 partitions--if I ... Read more

A:Boot failure due to BIOS update

I think it all depends on if you are able to get back into the BIOS or restore the old one so you can see and change the default settings where appropriate.

If you can't get back into the BIOS anymore the chip either needs to be replaced or reflashed professionally or you need a new mobo.

Once you get your BIOS issues straightened about, then you can work on the hard drive (probably won't be any issue after BIOS boot order is restored).

In the meantime, if you don't have data backups, take the drive out and attach to another system and make backups.
 

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RELEVANCY SCORE 54.8

Last night I made the enormous mistake of updating the BIOS on my Asus M2N-SLI Deluxe MB in the hopes of getting eSATA to work with a new external drive. It was running fine with BIOS v. 0903, then I updated to (I believe) v. 1503. Now I'm getting the following when I start my machine:

BOOT FAILURE--INSERT SYSTEM DISK AND PRESS ENTER

I am able to access the BIOS settings by pressing DEL at start-up, and I tried reflashing the old bios using ASUS EZ Flash (I had made a backup to a USB flash disk). It reads the old BIOS file and says ďBIOS downgrade not appropriate for systemĒ or something like that.

Now Iíve read on the forums here that you canít reflash an earlier BIOS using EZ Flash, so Iím going to try again tonight using a floppy boot disk I made today at work, along with a different flash utility.

My questions are as follows:

* Can I fix this problem without having to reflash back to the old BIOS? Is there something Iím missing in terms of the new BIOS settings that will allow Windows to boot from my hard drive? Do I have to reinstall the drive?

* If I succeed in reflashing v. 0903, and it doesnít solve the problem, what are my options?

* Is repairing the Windows installation an option? I tried booting from the original XP CD, but it didnít give me a repair optionóit goes straight into options for installing XP. (Unfortunately, I never made an Automatic System Recovery Disk.)

* My HD has about 4 partitions--if I have to re-install Windows, can I do... Read more

A:Boot failure due to BIOS update!!

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RELEVANCY SCORE 54.4

I was editing some home video files and my computer was running very slow. I edited the files, then tried to run them with WMV. I got an error message, "server execution failed". Kept getting it over and over.

Perplexed, I opened google chrome to google what this meant. Chrome would not open, same error -- "server execution failed." I thought I should try a system restore, but I can't do that either -- I don't remember the exact error (it wasn't server execution failed) but it was something like invalid path.

My young adult son is on the computer now, on his account. The local files on his account run fine but he can't run chrome on his account either.

I'm posting this here because I suspect something malevolent is at work. What info should I provide?

A:Server execution failure

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and
Quote:




Having problems with spyware and pop-ups? First Steps




a link at the top of each page.

Please follow our pre-posting process outlined below.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 54.4

hello, I have a problem with my notebook. I was trying to update the bios but being updated the notebook went on standby.
Now the notebook does not start, feel for a moment the cdrom drive but the screen remains black.
how can I upgrade the bios update in recovery mode?
I read some guides, I have prepared the pendrive crisis but the system does not read the device. I tried with different key combinations fn + esc fn + fn + b f but I can not read the pendrive.
I ask your help to solve the problem.
Thank you
Francesco

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RELEVANCY SCORE 54.4

Asus P5N32 SLI Premium mobo. I was flashing my BIOS to the latest version and I got the "DISK BOOT FAILURE, INSTER SYSTEM DISK AND PRESS ENTER" message. I tried reseting my BIOS settings to default, also tried inserting the xp cd to see if it would like that but its not happy yet. Am I SOL, or anybody have some ideas? Thanks much!
 

A:DISK BOOT FAILURE, after flashing bios

Well DOH! I just figured it out, because I flashed it it must have reset the BIOS settings back to default. And because of that, my SATA that has XP on it was kicked out of its place on the boot priotity. SILLY ME!! Well ... maybe this post will help sombody else
 

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RELEVANCY SCORE 54.4

I have 2 PC's: PC1 has 8.4gig HDD, running W2K. PC2 has 2 HDD's (60 gig and 60 gig) both running XP, with a dual boot configuration (1 for normal, 1 for music). Went out last Sat leaving music version of PC2 running; got back to find PC crashed. Since then, PC 2 BIOS can't see either HDD, flags "Boot Disk Failure". If either PC2 HDD is plugged into PC1 as slave, PC1 BIOS sees HDD, Win2K recognises all partitions, files etc. I can't boot PC1 from either of PC2's HDD's - get "NTLDR missing message".

So: both PC2's disks are more or less intact, but neither is bootable. My diagnosis? I think I got a boot sector virus attack or something similar. My problem: what can I do to restore these HDD's to bootable working order? What would FDISK /mbr do? Is my only option to rescue all the data from both disks, format both and start again?

Any and all suggestions welcome.
 

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RELEVANCY SCORE 54.4

I have 2 PC's: PC1 has 8.4gig HDD, running W2K. PC2 has 2 HDD's (60 gig and 60 gig) both running XP, with a dual boot configuration (1 for normal, 1 for music). Went out last Sat leaving music version of PC2 running; got back to find PC crashed. Since then, PC 2 BIOS can't see either HDD, flags "Boot Disk Failure". If either PC2 HDD is plugged into PC1 as slave, PC1 BIOS sees HDD, Win2K recognises all partitions, files etc. I can't boot PC1 from either of PC2's HDD's - get "NTLDR missing message".

So: both PC2's disks are more or less intact, but neither is bootable. My diagnosis? I think I got a boot sector virus attack or something similar. My problem: what can I do to restore these HDD's to bootable working order? What would FDISK /mbr do? Is my only option to rescue all the data from both disks, format both and start again?

Any and all suggestions welcome.
 

A:Boot Disk failure / BIOS doesn't see HDD

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RELEVANCY SCORE 54.4

I've had several fairly minor problems over the past few months with the computer. I decided to try a BIOS update (yeah, I know!). The update seemed to go just as the instructions said it should. Now however it does not boot up. It stops at the Hardware screen and stays there. I have checked my boot devices priority and they are correct (HD/CD/USB). I have reset the CMOS twice. I have selected the "Optimum" settings in BIOS. Still the computer begins to boot up, passes the enter BIOS screen and then just hangs on the Hardware screen where my fans/temps etc are displayed.
The MB is a TA890GXE (Biostar), the BIOS is American Megatrends and is version 080015 Which should be the latest according to their website.
 

A:Solved: BIOS update, failure to boot

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RELEVANCY SCORE 54.4

Hey there great men and women of the bleeping computer forums! Today my computer was running perfectly fine every ran smoothly and all. I was playing Borderlands 2 and the game started to lag a little bit, and I thought we'll that's normal so I just kept playing about a minute later the game froze all together the music was still playing but I couldn't do anything with the screen. I tried alt tabbing nothing ctrl alt del still nothing tried ctrl shift esc nothing and alt f4 finally and nothing happened ( please note that I waited about a minute in between each command use ) so I just left it to sit there for a little an finally the game screen closed, now what I saw on the desktop was crazy, I have a dual monitor system and half of the right screen was pushed into the left screen and what was left of the right screen was all black and then parts of the the left screen were black but some icons were still showing and I could still move the mouse so I tried to scroll over the icons but not box came up around them and then I trie clicking and nothing happened so I ended up leaving it for ten minutes. After wait the ten minutes I used the reboot button on the top of my computer and it rebooted normally to begin with and BIOS started up as per usual telling me that a the drivers were loading. When suddenly my main hard drive said it couldn't boot and I think it's was my two smaller ghost drives that were connect to my main one would boot either so then the black screen came up say... Read more

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