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Screen cracking on Ideapad Flex 4-1580 and potential underlying issues

Q: Screen cracking on Ideapad Flex 4-1580 and potential underlying issues

So I've had my ideapad for a bit longer than a year (less than a month since my year-long warranty expired, to be a little more exact), and just a couple days ago I noticed some cracking at the top of the screen, next to the camera. It has since progressed and now spans the screen. The touch screen still worked in places but now that the crack has reached the ede of the screen it's randomly clicking icons on the left side of the screen so I've turned the touch screen off. I figured out the cause of the issue, since I haven't dropped it, because the crack originates from the location where I open the computer up from. That's right, over time opening of the laptop has actually cracked the screen. I'm very distraught at the crack crossing the laptop screen, but moreso I want Lenovo engineers to know that maybe the joints connecting the screen and the base are a little too tight. It's difficult to balance something that can be easily adjusted with something that will retain its structure when set at a certain angle, but maybe you should have a switch that allows the joints to change from a locked to an unlocked position. So in retrospect I'm wondering how else was I supposed to open the laptop, as apparently putting my hand at the top and flipping the screen up was not what the laptop was made for.

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RELEVANCY SCORE 200
Preferred Solution: Screen cracking on Ideapad Flex 4-1580 and potential underlying issues

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 98.4

I just received this machine (from Costco https://www.costco.com/Lenovo-Flex-4-Series-2-in-1-Touchscreen-Laptop---Intel-Core-i7---2GB-Graphics...) in the mail and it's been a mess to get set up in regards to the graphics.  It has an integrated Intel HD Graphics 620 card and a dedicated 2GB AMD Radeon R7 M460 Graphics card.  I have two main issues: I keep getting a BSOD related to dxgmmm2.sys when the Radeon card is enabled.  I found the computer is stable and working just fine when it's disabled.  I've tried installing a new/updated driver but I have to enable the driver to do that (then the BSOD comes within seconds of the computer accessing it).  The Intel card does not output any image to the third monitor I have connected via a USB/VGA adapter.  Though the machine recognizes it and allows windows to move off into that monitor, there is no picture.  The monitor is on, connected, and works properly.  It flashes when I start up the computer and make changes to the display.  I've also done a factory reset on the monitor a couple of times to no avail. Any ideas how I can get this running correctly?

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RELEVANCY SCORE 96.4

Touch screen for ideadpad flex 4 1580 is broken, the LCD is intact, touch screen is also working for areas where the screen is intact.I want to know which part should I order to replace the broken screen. Quick search on web showed https://www.amazon.com/LCDOLED-Screen-Digitizer-Replacement-Lenovo/dp/B06XDCD89S as possible replacement, will this work?Regards,Flex 4 User

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RELEVANCY SCORE 83.2

In the last saturday I turned off my notebook normally. Since today (monday), I press power button, the led power indicator stay on for five minuts, after that it power off. Nothing is showing on the screen. When I plug the AC Power, the AC Power indicator stay on, but every ten seconds it flash. Anybody else had this problem? Is there something that can I do, like battery reset, hard reset, etc.? Thanks,

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RELEVANCY SCORE 83.2

Hey, Im from Brazil and my cousin brought me this Lenovo flex 4 1580 from the US. I used very few times during 6 months and then after 3 weeks without using it I tryed to turn it on and it simple woudnīt. I start to seach for solutions, I've read all the topics i found about it on this forum and I was able to turn it on few times holding the power button for a while, but it keeps crashing (just go black, turns off by itself). Sometimes it kept tuned on for longer time but when i try to turn it on again the crashing problems continue. I have also reset the computer (kept my files) ans reinstaled windows and again it keeps crashing. Don't know what else I could do, couse, here in Brazil lenovo doesn't gives me support becouse this laptop model was not sold here, and i can't take it to de US again. Also, Lenovo doen't have any authorized maitenence place anywhere in Brazil. Im considering taking it to any laptop maintenece store to ask for help. Does someone knows anything I could try by my on? Or knows if this problem have solution? Im very disapointed couse its a brand new laptop ans its not acceptable to find this kind of issues. PLEASE HELP!

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RELEVANCY SCORE 82.4

I have bought a new Lenovo Ideapad Flex 4 1580 which is running a Windows 10. It's fan is always on, varying between lower and higher fan speeds, but it never turns off. Computer starts the fan immediately when the "Lenovo" logo is shown, not some time after Windows is started. Windows installation is fresh, there are no new applications installed, I have updated BIOS to the latest version, as well as all the drivers. Windows has the latest updates, as of today (6th of May 2017). CPUID tool is showing CPU temperature of 36-37 degrees Celsius (96 Fahrenheit), which is pretty low and should not have fans running at all. As soon as the temperature goes to 40 degrees Celsius ( 104 Fahrenheit), the fan becomes very, very loud. Task manager is showing minial usage of CPU, Memory and Disk. Any ideas what I might try next?Thanks

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RELEVANCY SCORE 81.6

I'm having an issue with my Lenovo Ideapad Flex 4-1580: I still can't find the solution of whether it's safe or not to update the BIOS with the recommended one (shown as "BIOS Update - 10 [64]") that is a recommended update in the Lenovo Companion.  During installation, an alert message popup states: "This BIOS is only for Lenovo ideapad 510S14IKB 310S15IKB YOGA 510-14IKB YOGA 510-151IKB. Are you sure you want to update this BIOS on this machine?" Obviously, I am NOT sure which is why I'm here searching for the correct answer.My machine info:- Model: 80VE- BIOS Version/Date: LENOVO 2SCN14WW(V1.04), 7/25/2016 Please Help?

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RELEVANCY SCORE 81.6

I recently purchased this laptop and did not spend any time playing on the keyboard prior to the purchase.  I am now regretting this purchase as I cannot understand nor adapt to the right shift key not being in the standard location. Why would Lenovo design a keyboard that would not be conducive to touch typing? I cannot seem to change my 45 years of touch typing experience to accomadate this major change.  It makes no sense.  Is anyone else having this issue and what if anything can be done about it?  

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RELEVANCY SCORE 80.4

Does anyone know if there is a docking station made for this model of ideapad? I have been looking but have been unsuccessful. Thanks,

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RELEVANCY SCORE 77.2

Images and text will randomly go a bit wild, as seen in the picture. Screenshots taken by the compy didn't display the issue, which is why I had to take a photo. It'll pop up intermittently, If I scroll the screen the text sometimes reverts to normal, other times it stays. This happens with browsers and Word, at the least. I would imagine it's a software issue?


























Lenovo error.jpg ?206 KB

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RELEVANCY SCORE 77.2

Ok, I have uninstalled the video drivers, updated everything that is available, replaced the HDMI cable, switched the TV HDMI ports.         The TV  shows the HDMI connection as 480, I get sound. The image is large, fuzzy and much of it is off the screen. I have tried all adjustments to the video card that are possible, uninstalled it, reinstalled, updated drivers. Changed every video option that is available. No luck. I have had this laptop hooked to this TV for awhile, nothing wrong with the TV, it is the laptop. It worked fine, I did have the same issue months ago but I did make a change somewhere but can't seem to recreate it. This laptop gets minimum use and this is the only issue with it.  Any suggestions anyone?  Thanks, In advance - Joe

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RELEVANCY SCORE 76.4

I recently purchased a new Pioneer DDJ SB2 DJ controller. Upon downloading the neccessary software and firmware from Serato DJ and Pioneer, I connected my controller to my computer via usb cord provided by Pioneer. However, when I opened Serato to start playing around, a error message came up saying that my hardware was disconnected. I looked up support from Serato as I thought it was a software issue. I quickly realized it wasn't after going through all the troubleshooting steps they provided. I then asked my friend to try out the program on his computer (MacBook), to see if it was a software issue or a computer problem. As expected it instantly worked on his laptop without any issues. I determined it was a problem with my computer. I took it to Geek Squad so they could have a look. Unable to fix it, they believe its a Windows 10 issue. So now I am coming to Lenovo to see if they can fix this problem. I find it ridiculous that out of nowhere my computer can no longer detect a usb plug in from my iPhone, external harddrive, and DJ controller.  Has anybody else had these issues?Specs: Windows 10Version 1607Intel Core i78.00GB RAM64-bit operating system

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RELEVANCY SCORE 75.6

Hi, I went to start using my Flex 3 this morning and discovered the following issues: -Keyboard is all messed up - most keys result in the number "6" with a few exceptions.-Mousepad won't work-Wifi won't turn on-USB port closest to the network and hdmi ports doesn't work.-Fan runs constantly Everything else appears fine (Touch Screen, running programs, other USB ports) but I have not tried the network and hdmi ports yet.. The last thing I did before shutting down last night was install icloud for Windows. I tried uninstalling it. Could this even really be a software issue? Wondering if this is something someone else has encountered.My experience tells me this is most likely a hardware issue. Lastly, it figures that the warranty expired almost exactly 3 weeks ago.

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RELEVANCY SCORE 74

Hi,Flex 3- 1580 15.6 inch screen got damaged. Now touch is working fine but the display screen is cracked. Should this be replaced with only diplay screen or digitizer or entire screen? Is there anywhere replacement part for damaged screen could be purchased from? 

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RELEVANCY SCORE 73.2

Hi,As soon as I switch my laptop, I can see the desktop top image with pink and fuzzy look. It stared with yellow dull screen at he beginning before the pink color shown up. The screen will be in dull yellow while I open chrome or any white background appllication. The pink clor comes up if I open a video or any other apps without white background. This also come in safe mode. I have done the graphic driver update and see the same problem. Dont know what is the actual reason. Please help me..!!

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RELEVANCY SCORE 73.2

I have had problems with the screen freezing whenever I use facebook or sometimes with other locations.  I am very frustrated, especially since I have already gone through a recovery to clean the system.  It did not help the problem!

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RELEVANCY SCORE 72.4

I've searched the Lenovo site and can not find the replacement part number for my laptop (Flex 3-1580, Model 0007US, Machine Type 80R4, SN R90HAFJB) digitizer screen.  Can anyone provide me with a link to the part needed and a video/pdf on how to do the replacement? Thanks 

A:Lenovo Flex 3-1580 digitizer screen replacement

Hi there, the part number for the digitizer assembly is 5D10K42174, here's one on eBay; http://www.ebay.com/itm/5D10K42174-Lenovo-Flex-15-6-FHD-LED-LCD-Touch-Screen-Glass-Digitizer-Assembl...
 
Refer to the HMM (pg 59) for instructions on replacing the screen: https://download.lenovo.com/consumer/mobiles_pub/lenovo_flex_3_1480_flex_3_1580_hmm_201509.pdf
 
Plus, here's service training videos: http://lenovolearning.bhivesoft.com/bhive/t/1004/course_launch_frame.jsp?id=8173
 
 

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RELEVANCY SCORE 72.4

Hello everyone. I must say that it is a lovely laptop but the touch screen issue is making me very upset. I called  Lenovo and Microsoft support and those people doesn't even have a bit of knowledge. Many incertain process and lot of doubts in them. But it can't be a hardware problem. I bought it 1 week ago and when I opened the factory sealed box the touch screen worked perfectly! And a few hours later would stop working. No pen and touch input available, no hid compliant touch screen in device manager. I read almost every thread about this complain in this forum. Tried everything without success. The laptop is 99% good.. But without the touch screen is like trash. Hope someone can understand and if there's a solution, please tell me and I beg you send me specifics links or specifics procedures, please don't tell me "go to support.lenovo.com"  or "do a system recovery or windows 10 update", etc. Thank you. 

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RELEVANCY SCORE 72.4

After unpacking new Flex 3 1580, on first boot, renamed PC and clicked Restart.  Black screen.  Unplugged AC, held power for 30 sec, closed lid, plugged back in, opened lid, hit power, and it boots right up.  Okay.  Hit restart again.  Black screen.  Great.  Repeated previous steps, boots right up again. Updated all drivers, installed all Windows updates, flashed new BIOS, etc...still restarting computer causes black screen.  Did OneKey factory reset: no help.  Repeated previous fixes, no help.  Contacted Lenovo support - only offer was to mail in computer.  Now I realize anyone else would have sent it in, or returned it to the store long before now, but it was really nagging me that I couldn't figure out what was going on. I was getting very close to returning/exchanging it when: accidental discovery! After hitting restart (for the 9000th time), I bumped the screen with my arm.  FIRST SUCCESSFUL REBOOT.  **bleep**, okay.  After additional testing: restart works (every time) in tablet mode or tent mode, and 50% of the time if lid is actively being tweaked during boot. To summarize: something is causing it to think the lid is closed and boot to a (non-existent) external device.  Of course now that I've solved it, I think I should probably have the store replace it anyway.  Here's the question: Is this a firmware issue on all Lenovo Flex 3 1580s, or did this one just ship with a ... Read more

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RELEVANCY SCORE 71.6

Dears, my laptop has 2 adjacent Bright Pixels+ overall Yellowish Screen on White Background, is the yellowish screen normal on all lenovo flex 3 laptops? can my screen be replaced with 2 bright adjacent pixels, below attached pictures for the yellowish screen and bright dots ??

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RELEVANCY SCORE 71.6

As the subject says, the LED backlighting on the screen no longer lights up. The computer functions normally aside from that. I am forced to use an external monitor. Ive read there may be a BIOS update, but I do not run Windows. I am currently running Ubuntu. Is there a BIOS I can use that doesn't involve using Windows? Are there known issues with the VGA cable being severed or shorted out internally? I've already ordered a new VGA cable in case I have to replace it, however I'd rather not go through the trouble of replacing the cable if there is no need.

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RELEVANCY SCORE 70.8

After one year of use, lower left display cover popped open and will not remain snapped shut. Can this be repaired?

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RELEVANCY SCORE 70.8

Help Lenovo Flex 3  1580 80R4 screen is constantly going black when the computer is still on forcing me to reboot all day long while trying to work.  Hard boot, resetting battery usage and screen dispay setting have not worked. It has done this since the day I got it nothing I have tried stops this HELP!!! Is there a download or something as a fix??

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RELEVANCY SCORE 70.8

Hi there, I have a Lenovo Flex 3-1580 Laptop. Last week, this just started happening, when I plug in the power adapter, the screen brightness goes up and down by itself for about a minute or two and then stops. The laptop doesn?t charge the battery. I tried a different power adapter and cable but did the same thing. Is this a battery issue or a laptop hardware issue?

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RELEVANCY SCORE 67.2

Hello, My parents have owned a Lenovo laptop for a couple of years now. However, recently this issue showed up and I wondered whether there is a chance there is a solution to this problem which I could try myself, since the laptop its warranty already expired. If I recall correctly, the model of the laptop is the Lenovo IdeaPad Flex 2, running Windows 10. So here is the issue; the laptop has issues turning on. Oddly enough, it is not a very consistent issue. Eventually, the laptop does turn on. The problem is that this sometimes takes hours, other times the laptop appears to be able to boot instantly as it normally would. I have no idea what affects this. When pressing the power button, the keyboard backlight starts flashing. It does this until the laptop completely boots, and as I said, the amount of time this takes varies. I already tried looking for solutions on different forums, but they usually concern the issue where the keyboard backlight flashed and the laptop simply will not boot at all, which is not the case here, as it eventually does but often it takes a while.Other solutions suggested a certain amount of flashes meant a certain issue or failure. Problem here is that the amount of flashes seem to be random, so it is not as if it just keeps looping a certain amount of flashes as it varies. This leaves me puzzled as to what could be the culprit. I am not sure what to do, especially since I have not owned a Windows-based machine in a whi... Read more

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RELEVANCY SCORE 66.8

I bought this latest 8th generation laptop in January 2018 and for first 4 months I did not use it. As I began using it, it started flickering the screen. Initially I thought it?s a Windows issue so I did reset it, but the problem did not solve. So, I sent it to Lenovo, which wasted my 15 days. When I received it, i worked perfectly fine for 1 week. I did not want to ran into issues again so I stopped using its 2-in-1 mode, just used it very gently.  Now, after 1 week it has started screen flickering again which is becoming worse leading to jamming the screen and you cannot perform any task. I don?t want to send it to Lenovo again to waste my 15 days, because I sure it will only work for 1 week and then I will be back to same situation again.This is not the Windows issue as it happens on BIOS too. I am fed-up with this now and want to sue Lenovo for making such faulty laptops and advertising them as great laptops.Please advise how should I proceed.Thanks

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RELEVANCY SCORE 66.8

I just accidentally noticed this. The screen actually flexes back when applied with enough force applied, but will return to it's normal position once the applied pressure is removed. Im not an expert on Laptops, but is this normal, given the structure and materials used esp. for that plastic edge of the screen? Forgive the newbie question.Thank you.


























IMAG0249_1494751769269.jpg ?4084 KB

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RELEVANCY SCORE 66

Hello, I need help fixing the Touch Screen on my Flex15D Ideapad. I did a fresh install to Windows 10 and the Touch Screen stopped working. I tried every solution on these forums by going into Device Manager and disabling/uninstalling the HID compliant touch screen driver along with the HID Usb driver in that same section.  I also checked the Mice and Other Pointing Devices>USB Touchscreen Controller(A111) and that doesn't exist there. I checked to make sure the USB Hub is enabled and not disabled under Universal Serial Bus controllers section. I tried installing every Driver in the book from the Support section. I even tried reverting back to Windows 8.1 and STILL NOTHING and I went through all the same steps as I did on Windows 10. And apparently this is a rampant problem with Lenovo Touch Screen laptops with no real solution. Is there anything that works? Thanks.

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RELEVANCY SCORE 65.6

Laptop is running on Windows 10. Yesterday I updated my AMD graphics driver using the update tool from AMD. After all the necessary files were downloaded and installed, I was prompted to restart and I did. Upon restart, the laptop would not boot past the Lenovo screen. The white circles that rotate always freeze and it just stays on the Lenovo screen upon every attempt to boot. I can't enter safe mode or the bios options, what can I do to fix this?  P.S. A few months ago I began having an issue with the sleep mode. When trying to enter sleep mode, the laptop would just shut down unexpectedly and almost instantly. I'm not sure what caused this issue, but I've just been avoiding it by shutting down instead of sleeping. Not sure if this has anything to do with it, or if the restart was interrupted by an unexpected shutdown. 

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RELEVANCY SCORE 65.6

The touchscreen on my Flex 15 stopped working. I am not sure exactly when, but in the last few months.  I am already on Win10, and it has worked fine since the Win10 upgrade over a year ago.  In Device Manager, I can see the HID Touch Screen entry.  I tried uninstalling and deleting it, followed by a restart.  Reinstalled itself on start-up, but no joy.  It claims to be working.   I have seen other similar posts saying to delete entries under Mice... but I don't see any Touch Screen entries there.Interestingly, I see most of the drivers have Event dates of 2-Jul 2017, saying "Device migrated". I am suspecting some delightful Micorsoft "improvement" on that date may have been the cuplrit, but I also feel like the touch screen may have been working after that date.  Unfortunately, I don't use the touch screen very often, but I DO need it now and then. Thoughts?

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RELEVANCY SCORE 65.6

I have Ideapad Flex 14 Ideapad S100 with Windows 10 having latest updates. A few days ago I had realized that thouch screen doesn't work any more. After consultation with Lenovo Turkey, which was insisting on recovery, I recovered my ideapad turning back to an image taken by Win10 two months ago. This step did not help. Some how next day after recovery in the morning it worked only for a few hours then stopped working again. I tried to disable and enable the "HID-compliant device" or other relaten USB items and reinstalled/activated, it did not help.I hope it is a software/driver failure and this problem will be solved soon by Lenovo.

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RELEVANCY SCORE 65.6

Hi The touch screen of Lenovo ideapad Flex 14 is not working at all after recovery.The OS is the stock Windows 8. Please help me  recover the touch screen functionality Many thanks in advance.

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RELEVANCY SCORE 64.8

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 64.8

Dear allMy Lenovo Ideapad Flex 14 touch screen was working well until yesterday. I did the usual, restarting the computer, checking if latest drivers were installed, reinstalling the drivers suggested on Lenovo page but it didnīt work.Could you please help with this?Thank youFairyfetch 

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RELEVANCY SCORE 64

Thinking of replacing my current Lenovo. Is the Lenovo IdeaPad Flex 5 15.6" Touch  screen matte/Anti-glare? 

A:Lenovo IdeaPad Flex 5 15.6" Touch - Matte /Anti-glare screen?

Hi coffeelady,
 
Welcome to the Community Forums.
 
Checking on the product specification sheet, screen it shows as antiglare.
 
Display:
Some: 15.6" (396mm) FHD (1920x1080), anti-glare, LED backlight, 250 nits, 16:9 aspect ratio, IPS
Some: 15.6" (396mm) UHD (3840x2160), anti-glare, LED backlight, 300 nits, 16:9 aspect ratio, IPS
 
You can also share the machine type model (MTM ex. 81CA000JUS) from the sticker or from here for your machine's details if needed. Similar offer models also show the same multi touch antiglare screens from the Lenovo website.
 
I hope this helps answer your query.
 
Regards
 

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RELEVANCY SCORE 62

When booting, windows 7 pc goes to black screen with mouse pointer. Same with every safe mode. Same with last known good configuration. Tried to get built-in repair to work, it tries, but fails. I did habe 3 system restore point before this issue, and when I try to choose that option, it says there are none! (When I had my last pc on xp, there was this disc called, "Roadstarter boot cd". I could use that to start ANY windows machine, no matter what was wrong. It was awesome. This cd is too old and doesn't support windows 7)
Is there something like this for windows 7 I can look for?
In the meantime, I used another windows 7 pc to burn a repair cd instead of using the repair tool buit into the bad pc, since it didn't work, but same issue doing it form the CD, but this one lets me get to dos.
After all this, I followed instructions here for "Method 2"

http://www.sevenforums.com/tutorials/102552-built-administrator-enable-winre.html
After I did the above, instead of getting the black screen after booting and the mouse pointer, I now get a blue screen that says, c00002e3, security accounts manager initialization failed because of the following error: device attached to system is no functioning.
error status: 0xc0000001

I also ran rkill a few days earlier, FRST/Farbar Recovery Scan Tool, combo fix, SuperAntiSpyware, etc. and computer was fine and rebooted perfect everytime before any issues started. Now, I know some of those programs backup the registry. I'm ... Read more

A:BSOD, c00002e3 windows 7, an underlying issues...

  
Quote: Originally Posted by Jackie1


I now get a blue screen that says, c00002e3, security accounts manager initialization failed because of the following error: device attached to system is no functioning.
error status: 0xc0000001


To resolve this issue, it is usually suggested to rename Security Account Manager and then restore it from a backup. (unfortunately the links explains it for XP; but the process is the same for 7, as it is command line).
Resolving the Error: System Error Security Accounts Manager Initialization Failed | HP? Support
"Security Accounts Manager Initialization Failed" Error Message When You Start Windows XP
But, those look hazardous. IMHO the method 3 here is the easiest option, to go for a clean install.

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RELEVANCY SCORE 62

To start from the beginning, this is a super old Dell desktop (maybe not super. More like 4 - 5 years old at the most). Its been through its own fair share of viruses and what have you and re-installations. This past thanksgiving break I was feeling very iffy about the computer *still* running windows XP SP3, an instillation that too had been through a virus. I insisted that my mother not use it for anything other then games (but she doesn't listen to me T__T) so I decided to do a reinstall. And then I realized that I don't have the installation stuff for windows XP. Well, I'm a CS major and my school gave us MSDN keys for a hand full of windows products to I put windows 7 on the computer the saturday of thanksgiving, installed Microsoft security essentials, firefox and then left.

I come back today the beginning of my winter break and found what seemed to be the startings of a router infection (yay redirecting my google searches!). So I ran Malwarebytes and MSE, but to no avail, nothing was caught. So I downloaded GMER and DDS and ran them like prescribed after installing adblock plus and updating firefox. While DDS was running I noticed that MSE said it hadn't been allowed to do a scan in a week and from there things got worse. I have the DDS and the ATTACH files. But the first time I ran the GMER it froze (the whole computer I mean) and I restarted. Then the second time I ran it I got a BSOD with the message "PAGE_FAULT_IN_NON_PAGE_AREA" and s... Read more

A:Suspected router infection, with underlying issues.

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 62

Ok, so my customer starting having BSOD's starting around 9/18. I finally was told that they were having BSOD's so they hadn't been writing down what error codes they had been receiving. I then tried to run malwarebytes which was already installed on the system. When I tried to run it, a BSOD would occur, I tried several times without success and kept getting the BSOD. Which lead me to think we had a virus issue.

When I came into the business, I decided to do a system restore back to before the BSOD's started to occur. I was able to restore back to 9/18 and then I was also able to finally run malwarebytes and it came up with no issues.

I also uninstalled Avast virus protection and installed Kaspersky IS 2010 to see if that would find anything. Nothing found. Ok. So I figured that just by setting back the registry to 9/18 everything was good. So I left and not but a day later BSOD's again.

0x0000000A - IRQ_NOT_LESS_OR_EQUAL

So I've come back to fix the issue and tried doing a hijackthis, one line seems to show up that I can't seem to get rid of, not sure if it is a virus but I'm thinking that we don't have a virus but a hardware failure issue here.

I've taken out half the memory now and we've had another BSOD since I did that, so I'm eliminating the memory from the issue.

I updated all outdated drivers to newer drivers just in case that was one issue also and made a complete backup of the system.

The line in question on the hijackthis report was... Read more

A:BSOD issue and checking that there isn't any underlying issues

Also had different BSOD yesterday,

0x00000050 PAGE_FAULT_IN_NONPAGED_AREA

and on the 7th had
0x0000001A - Memory Management

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RELEVANCY SCORE 61.2

Hi everyone, nice to be  a new member here. I'm currently using a Flex-15, that has been doing OK over the last few years, aside from ghost touches early on, then the touch screen died (still using 8.1).  Thinking of getting a Flex-3  80R40011US (i7/256 SSD/M940), but many reviews seem not so kind, and I am really torn about what to do.   I really like all of the features of the Flex-3, but reading of the black screen/shutting down issues, bad battery life, etc has me concerned.  The black screen shutting down is really a concern, even say after reading potential fixes here, and worried I will have a computer that can not be made to work properly...  Really don't want to get into a mess, right off of the bat, and can't afford to take a 15% restocking fee plus return shipping.  Is this issue over represented here, or do all owners experience this issue?  Is there an absolute 100% fix for this issue? Also would like to know about the display quality.  I had a 17" Y700 that had a golden cast, and despite a lot of fidling and BIOS update, it could not be corrected...  I hated it to be frank, and wonder if this type of issue, and/or other display issues are found in the Flex-3, with the 15.6" display? Thanks a lot for your help and insights, look forward to your replies.   

A:Flex-3 1580 - Buy or not to buy...

Hi everyone, nice to be  a new member here. I'm currently using a Flex-15, that has been doing OK over the last few years, aside from ghost touches early on, then the touch screen died (still using 8.1).  Thinking of getting a Flex-3  80R40011US (i7/256 SSD/M940), but many reviews seem not so kind, and I am really torn about what to do.   I really like all of the features of the Flex-3, but reading of the black screen/shutting down issues, bad battery life, etc has me concerned.  The black screen shutting down is really a concern, even say after reading potential fixes here, and worried I will have a computer that can not be made to work properly...  Really don't want to get into a mess, right off of the bat, and can't afford to take a 15% restocking fee plus return shipping.  Is this issue over represented here, or do all owners experience this issue?  Is there an absolute 100% fix for this issue? Also would like to know about the display quality.  I had a 17" Y700 that had a golden cast, and despite a lot of fidling and BIOS update, it could not be corrected...  I hated it to be frank, and wonder if this type of issue, and/or other display issues are found in the Flex-3, with the 15.6" display? Thanks a lot for your help and insights, look forward to your replies. 

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RELEVANCY SCORE 61.2

Hellow!)Can I upgrade my Lenovo flex 3 1580 with M.2 SSD ?

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RELEVANCY SCORE 60.4

Lenovo Flex 3 1580 I've tried multiple lenovo AC adapters and the laptop still won't charge. It's got about 4% battery left so it's turned off atm. I tried uninstalling and reinstalling the battery drivers, but that did nothing. The charging light won't come on, the only light is the low battery light. The battery is the built-in kind so taking it out isn't an option. I don't know what to do, someone please help.

A:Flex 3 1580 Won't Charge

I'm having the same problem! Mine's down to 0% so it has to constantly be plugged in. I'm really hoping someone can help with this!

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RELEVANCY SCORE 60.4

Hello everyone, I'm new here and I come with a problem. My flex 3 just stopped working, anytime I turn it on it shows the Lenovo start screen then goes black and shows the Lenovo start screen and goes black and the process goes on and on irrespective of the power source. Can someone please help me?

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RELEVANCY SCORE 60.4

I am running a Flex-3 1580 with Windows 10.  I don't know if it is a hardware problem, Windows 10, problem or the combination of the two, but my system uses all of my 8GB of memory and locks up 2 to 3 times a day requiring me to force power off in order to resume processing.  Am I going to have to get more memory or is something else going on that I need to fix?  Lenovo Solution Center says that all is well with the system.

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RELEVANCY SCORE 60.4

Dear Lenovo, I purchased this device, Flex 3-1580, at Office Depot some time ago. At random times, it will do the following: Video goes black; Backlight remains on. Audio will stop as well. Can't tell if any fan is running or not, nor can I tell if HDD is running. Keyboard may or may not be lit, but is unresponsive. Only way to get out of it is to hold power button until it turns off, let things clear out for ten seconds, and restart. Here are the conditions under which, after some months of trying to reproduce the results consistently, this crash seems to happen: a) Does it regardless of power source, be it battery or AC adapter. b) Unit can sit on a table for hours, unused, and not crash; but it may crash - eventually (keep that in mind, it'll come in handy). c) Unit only seems to crash when I'm writing a Word document, working an Excell worksheet, or attempting something productive, like chatting with a Lenovo TS person to try and resolve this (which I've attempted three times, and all three times the thing has crashed mid-chat). I've read the forums about similar problems. I've updated the BIOS to the best of my ability. Installed the new ME software. I'm not updating the video driver because as far as I can tell that's impossible at my end, and there's no way I'm reinstalling Windows 10 if I don't have to. So let's revisit b) and c) above. Unit can sit on a table, perhaps just watching youtube or something, and nothing happens... Read more

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RELEVANCY SCORE 60.4

My laptop has recently been unable to power on. Initially this started with the power button falling out of place, but that issue was fixed by a successfull re-solder of the button onto the board. In the process i seem to have pulled out 2 wires out of the speaker connector dont know if this actually affects the power cycling. Now the laptop doesnt power on still. I have tried the following: - Removing the BIOS battery, and unit battery then plugging in the AC adapter. Once i plug in the adapter the machine powers on immediately, but it never successfully starts up. The screen stays black and the machine trys to boot up but nothing even happens. This is also accompanied by the CPU fan spinning up, and then the fan turns off after about 5s. -Have tried powering on the device with just Adapter and bios battery, yeilds no results. -Tried a normal power on with all battries in, and adapter in.  Basically tried everything in this link and nothing worked https://www.urtech.ca/2015/10/solved-lenovo-flex-3-flashing-power-light-but-will-not-power-up/

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