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IBM Lenovo M55 model - Restarts

Q: IBM Lenovo M55 model - Restarts

Hi ...
I am new to this Tech Support but heard lot about it. We have a lot of IBM Lenovo M55 model PC's which restarts while working on it. In the event log the error message i see is ...

The following boot-start or system-start driver(s) failed to load:
BHDrvx86

any help is highly appreciated

RELEVANCY SCORE 200
Preferred Solution: IBM Lenovo M55 model - Restarts

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: IBM Lenovo M55 model - Restarts

Hi and Welcome to TSF!

On your IBM computers are they running Norton Internet Security?

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Hi, I just bought my Lenovo Ideapad 320-15IKB Model: 81BG Machine Type Model: 81BG005BPH yesterday and it only has a 4GB RAM. Can I upgrade it's RAM to 8GB or maybe more? Thanks!

A:RAM Upgrade for Lenovo Ideapad 320-15IKB Model: 81BG Machine Type Model: 81BG005BPH

You have 4GB soldered memory and 1 slot(socket) to add  additional 8 GB RAM 2133MHz DDR4.Thus 12 GB max on your machine.

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hello. My name is Raghavendra mishra.my mobile number is +918860610601.I Purchased a laptop on 9 th of feb 2017.when i open this laptop when i reach home then i found a red pixel on the screen.then i call to support team of lenovo for DOA. After hearing me they tell to send the picture of screen to sosupport after one day they say that we cant see any pixels so i visit customer service centre at noida after diagnosing my system they send all report that they found spot on screen to lan care.after one day i received call from support team and they say your DOA request and part replacement team has been denied they say that this is a general issue.and we cant do any thing.i m very disappointed after buying this laptop because i don't expect this type of service from lenovo.I attach the pics of screen where a red spot on left upper side of screen is found. thanks&rgards Raghavendra Mishra

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RELEVANCY SCORE 47.2

Hi  Folks   cannot update my system with dt000 , it starts to upload and stops at 11%  , with error  80070570    also need to remove an issue with a hack?? claiming to be a microsoft tech and suggesting I call a phone number,
or he said he would shut down my system .  Can you recommend a good inexpensive antivirus?    

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I just bought a used flex 2 with i5 and 8gb of ram for reason my laptop only has 120gb of storage when i look up the model it says its suppoed to have 500gb does anyone know why ? 

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RELEVANCY SCORE 47.2

I am a new member of this forum. I have a Lenovo 1200-CTO. I cant find any reference to this model no. Ideas?

A:My Lenovo model no. is 1200-CTO

Hello and welcome,
 
Both The Google and Lenovo Support's search by MT-M feature think that is a ThinkPad Edge E525.  Does that seem reasonable?
 
Here's the support page:  http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e5...
 
You should be able to confirm the model - and perhaps the specs - by using the parts lookup page.  Enter your serial number there - BUT DON'T POST IT HERE IN THE FORUM.  https://support.lenovo.com/us/en/partslookup?linkTrack=MastubNavupportroduct%20Supportarts|Parts%20L...
 
BTW, the "CTO" part of the MT-M indicates it was a "configure to order" machine so some of the specs may vary within the "1200" model range.
 
[edit] Once you've confirmed your model, we'll move this thread to the proper forum.
 
Z.

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RELEVANCY SCORE 47.2

hello everybody i am having another problem with my windows updates! it says that i never updated windows, i have had the Lenovo pc for a little bit more than a year. so the problem is when i try manually updating windows, one or a couple of programs download, and the others are stuck!! i used lenovo solution center program from my desktop and i always thought that the computer updated automatically!

also, from lenovo updates program on my desktop, i get an error message! it says network problem and it does not do anything. theres another message though saying that updates were made on the 2015-06-26

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RELEVANCY SCORE 47.2

Is TPM Supported on Lenovo g50-45 model?

A:Is TPM Supported on Lenovo g50-45 model?

 
 
 
i believe the answer is no.  It is not an option.

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RELEVANCY SCORE 47.2

I have a poblem with my G50-45 Laptop (Lenovo) - Type 80E3 since yesterday it continuerestarting, i can`t even enter in bios or reinstall another windows, i removed rams nd hdd and but them back, and still nothing, had anyone that problem before? I tryed power drain too

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RELEVANCY SCORE 47.2

Hello. Recently i have a problel with my laptop. So, today i have poweder my laptop and it's powered but stay 5 seconds and shut down automatically. I press the powe buton again, it's powering again and show black screen (the screen don't powering).  Again stay 5-6 seconds and then it's restarting automatically and then booting up normally.  Where is the problem? A solution for this problem please!!! I have maked upgrade to bios

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RELEVANCY SCORE 46.8

Hello everyone,does soemone know, if I am able to install the following RAM (2x16GB) http://www.crucial.com/usa/en/ct2kit204864bf160binside my Lenovo Y50-70 Model 20378? best regardsIngo











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A:Lenovo Y50-70 Model 20378 32GB RAM

Hi there, Ingo?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Seems like all the recommended RAMs for your laptop are 1600MHz. Check pg 91 -
 
https://us.download.lenovo.com/consumer/mobiles_pub/lenovo_y40_50_series_hmm.pdf
 
Also, seems like its 8GB per slot, so a total of 16GB which should be DDR3L type.
I don?t have this laptop so all this information is derived from the Maintenance manual.
 
Even if you do have 32GB of spare SO-DIMMs, I would hardly not recommend trying it against Lenovo specs, first because you void warranty by doing so, and if there is an actual note on the Y50-70 manual specifying 16GB as maximum RAM, BIOS will probably be locked up.
 
Update us how it goes.
 
 
 
Regards,         
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 46.8

Hi there, Today i'm asking about my laptop (the name in THEARD NAME) CPU "Inte Core i3 4005U" if i could change it to "Inte Core i3 8100" is this possible? Just for better perfomance on gaming cause my RAM and Carte Graphic can run GTA V on HIGH mode.Thank you for replay.

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RELEVANCY SCORE 46.8

I have Lenovo B490 HM77 model with Dual Core Processor. I want to upgrade the RAM of the Laptop. Can I set 2GB and 4GB in two slots ?


























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i bought a new ram for this notebook (because is really slow with 4gb RAM) and for my surprise is not compatible. bought a CRUCIAL memory 8gb RAM DDR3L 1600 (should be compatible) but the notebook doesn´t boot up. can anyone give me a list of rams that work on this really bad notebook? p.d: i have only 1 bay for ram

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RELEVANCY SCORE 46.8

I would like to know the possible upgrades for this machine model be it RAM, Graphics etc.AMD graphics has always been glitchy like the display tint on the right hand side of the screen when the system brightness is lowered less than 50%.Is there a graphics card upgeade available for this AIO PC and if so can Nvidia be a better choice. 

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RELEVANCY SCORE 46.8

HiI live in Iran and went to a local store to buy a laptop, it offered a Lenovo IP500 with 2 TB of HDD and Core i5 6200U cpu with 8GBs of ram.I came home and did search it but I couldn't find it on any english official website but in some other Iranian online shopping sites. Is it possible it's a model for say, middle east and not released anywhere else?

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RELEVANCY SCORE 46.8

Hi!
Which model LCD-panel Lenovo Ideapad B50-80 (80LT00H6US) s/n:#########?
What part numbers can I replace?
Thank you,
 
 
Mod's Edit: Serial number removed from public view to protect member from its unwanted use.
Machine Type Model  80LT00H6US
 
 

A:Lenovo IdeaPad B50-80 - which model LCD-panel

Hi  asadoshuk,
 
Greetings.
 
Checking the parts lookup page shows :
 
Part number 18201589 CMI N156BGE-EA1 C2 HD AG S LED1 NB LCD 
 
Here is also the hardware manual for added reference on the steps.
 
Regards
 

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Hello, I bought my Lenovo G550 model 20023 around 4 years ago. When I recieved the laptop there was not any operating system on it and the seller told me that this model does not have one. But now, after years!, by accident I came across this link that shows all the G550 series have windows OS preinstalled on them. My CPU is Intel pentium T4400 with 2 DDR3 gigabte of RAM. My hard disk is 250 GB. I could not find exactly a g550 laptop with these specifications in that link, but there are two models with the same CPU. Does my laptop have a windows os? If yes, can I take it back by lenovo company?   

A:Lenovo G550 Model 20023 OS

Hi yashar2014, welcome to the forums,
 
the odf you linked to only contains models manufactured for the US market, I don't believe there was a document of this type for systems sold on the European market at the time.    You can tell they are US systems by the "U" on the end of the type / model numbers e.g. 2958-2CU.
 
Do you have a similar 7 digit type and model number on your system or any other identifying numbers except the serial number?  Do you have the Lenovo order number for the system?   I'm pretty sure there were versions of the G550 on sale in Europe with DOS preinstalled, no Windows OS.

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RELEVANCY SCORE 46.8

I just bought a used flex 2 with i5 and 8gb of ram for reason my laptop only has 120gb of storage when i look up the model it says its suppoed to have 500gb does anyone know why ? 
 
Mod's Edit:Additional model information  added to the Subject line to improve visibility / clarity.

A:lenovo Flex 2 15 model 20405

Hi there, Camarena     -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please share the system serial number through private message to check about the shipped HDD on your system. Click here to how to write private message
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 46.8

Hi, i'm from Colombia, my Lenovo Laptop, just auto-update to latest version from Windows 10After his reboot, only the 3.0 port is working, laptop have 3 USB ports (1 USB is 3.0 and other 2 are 2.0), and now, only the 3.0 port is working, other ports are giving energy (i put my phone for try, it's only charging, but don't read data or USB recognize), the USB 3.0 port read data, charge, etc etc..I tried update again, downgrade, tools from Microsoft to solve, and NOTHING WORK.HELP PLEASE.SORRY FOR BAD ENGLISH.

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RELEVANCY SCORE 46.8

Does Lenovo IdeaPad 700 15.6" black model have JBL speakers?Why IdeaPad 700 15.6" black model doesn't show JBL band but white model does it?pictures :      - JBL label on white model   - JBL label on white model 2   - No JBL label on black model   - No JBL label on black model 2Thank you.










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A:Does Lenovo IdeaPad 700 15.6" black model have JBL...

Hi wicharit  , 
 
 
Welcome to the Community Forums. 
 
Checking on shop.lenovo.com ( noticed the photo seems not showing the JBL logo) 
 
Better way ( view models tab ) getting a machine number to verify parts listed on that model (ex. 80RU00APUS )  
 
Based on parts lookup page:  JBL speakers available , upper case JBL cover mark 
Part number : 5SB0K85910 Speaker W 80RU R+L NJBL SPEAKERS INTERNAL 
Part number : 5CB0L03571 UpperCaseW80RU BK BLNJBL W/KB USA COVERS
 
Pulled up a different page for a black and red topcover and it showed red JBL logo just above the keyboard (price a little different from the first) 
 
It may be a top cover design that may show of a different part number but basically checking on the parts lookup page using the machine number is technically preferred for verification.
 
Hope this helps.
 
 
Regards

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RELEVANCY SCORE 46.8

This is regarding Lenovo laptop G40-80 Type 80E4(Model 80E400EFAX) RAM upgrade. Currently it is having 2+4 GB. CPU is of Intel core i5 5200U. My questions are:1. I am planning to replace 2 GB with GB. Then it will be 8G + 4B. Would you please suggest suitable 8GB and whether it is good combination or not.2. Can you suggest suitable 8GB RAM witch which I can replace existing 2GB RAM Thanks in advance and let me know if require more details.

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RELEVANCY SCORE 46.8

Hello For a Lenovo B590, Model number 59410449, which has the i5 processor, what is the maximum amount of memory that is supported? Mine shipped with 6 GB.  I'm worried that if the max is 8GB, I will have to buy two 4GB memory sticks.   Does anyone know what the maximum for this model number is?  Am hoping it is 16 GB! Thanks.

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RELEVANCY SCORE 46.8

Hi all, My laptop original battery has a model name L12L4A02, NOM 14.4 V (32 WH), 2200 mAh. As it started to die slowly I replaced it with another battery which carried the following information: G400S L12L4A02 , rating 14.8V 2600 mAh 38Wh.  My question is , will this new battery function properly and safely in my laptop ( i.e. is it compatible with G50-70 model, given the apparent differnce in Amper and voltage.? ThanksMouzak  

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RELEVANCY SCORE 46.8

I have a G 50-70 , Model - 20351 laptop.It has an Intel Core i3 4010u 1.7Ghz processor runs on a Lancer 5A2 motherboard. Can i upgrade the cpu with more clock speed of same specification , like i5 4210u?











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A:CPU Upgrade Lenovo G 50-70 , Model- 20351

I would strongly suggest downloading your mainenance manual and looking at the available parts (CPU's) to see if any are listed.  Also - the manual will walk you thru what is needed for the upgrade process if applicable.
 
Cheers.
 
CB

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RELEVANCY SCORE 46.8

Hello guys, I am proud owner of older (but not less worth because of it) model E46A. I have some issues with charging NEW battery which is why i came on Lenovo support site to find maybe some bios updates or drivers for windows 10. And this is when my problems start. My serial number, model number or anything I type in search doesn't come up with any results! I can't download anything for my laptop,which I know is old, but it's not that old!(My laptop is working fine (beside malfunctioning battery) I have installed everything with old drivers I have on hdd and via Windows Update, this is not the issue here). Does anyone know anything about it? Maybe I am missing something here... There are few "Zhaoyang E40, E41, E42..even E50" but no E46??? I have serial number on my sticker but no results. I tried official app for detection but no results. I installed Lenovo Service Bridge but nothing happens... Please if someone has any info about this model let me know. P.S. My primary issue is that I bought new battery and my laptop won't charge it. Tried reinstalling in device manager, and now only shows animation for few seconds on start of windows and stops. Battery drained to 0% and now it is stuck on it. Tried with new adapter, same happens. Thanks in advance to any good people that will try to help me and others here!

A:Need any help with Lenovo Zhaoyang e46a model

Hi,
 
Welcome to the forums.  If its an older laptop and its not on the main support site you can try the EOL(End of Life) site.  When I went there and chose Laptops and E series I did find a E46.  Not 100% sure thats what you are looking for.  Just a reminder if its on EOL site there are no newer drivers/BIOS than whats posted.  Its "as-is".  Hope this helps.
 
https://download.lenovo.com/eol/index.html

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RELEVANCY SCORE 46

my laptop dataDears, My Lenovo Flex 14 model 20308, I3, shutdown suddenly and I couldn?t open it again, The Charger indicator is on when I connect the charger and battery is connected, and off when battery is disconnected, I think the problem is from the motherboard, Please I could not find one I3 or even I5 that is suitable to my lap, Please advise how and where I can find its motherboard with suitable price and conditions Lenovo ideapad flex 14 model 20308 and factory ID is CS20


























lenovo.jpg ?1277 KB

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Hello there. As I  mentioned on topic title I have Lenovo y520 gaming laptop.Y520-15IKBN. Model nr:80WK00YELT.I tried everything. Like editing 3d settings. Turning off batery boost. I dont know what else should I do. I've got GeForce experience and 417.01 driver. I checked my drivers with Lenovo System update, but still on Fortnite i've got only around 60fps on low settings. As well in Farming Simulator 2019 I've got only 40-50 fps  on MEDIUM settings, but my friend with i5 6300 and 950M has normal 60fps on MAX settings.I dont know what to do. Please help me with this problem.

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RELEVANCY SCORE 46

Hello! I have Lenovo G580 Model 20150 S/N ######## and I'm interesting in is it possible to upgrade CPU to i5 or higher?
 
 
Mod's Edit: Serial number removed from public view to protect member from its unwanted use.
Machine Type:2189Model:59331302

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RELEVANCY SCORE 46

Do lenovo v310 15isk support xpg 6000pro gen 3x4 ssd??I brought one but it doesn't show in laptop ImI confused

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RELEVANCY SCORE 46

Hello everyone!I have a Lenovo ideapad y570 - model 086264U and i would like to know if it is possible to use a ssd hd in this model. If it is possible, can i use only sata II or i can use sata III?Thanks guys!

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RELEVANCY SCORE 46

I have contacted lenovo customer service for so many times regarding the repeating issues that I have with my bluetooth connection on my THINKPAD A475 device. I got my wireless card replaced for 3 times in 2 weeks already and also a keyboard replacement due to the cracking noise and stuck "TAB" key. The problem keeps happening even 3 times of on-site repair and also the keyboard they replaced for me also got problems already, the space key will register two times and the "BACKSPACE" , "ENTER", "SHIFT" are all making weird  cracking noise and they all feel completely different to other keys. I told them that I will not want to repaire and I want a full refund or replacement of new model that I prefer if I have the same problems again for the fourth time. I am completely frustrated  because they keep telling me that they will not refund me or replace my laptop if I cannot show them the tax invoice or receipt of purchase of this laptop. I told them that I do not keep it anymore  and they can send someone here to come  and pick up this laptop as it has serial number and all that. But still they refuse to do so and keep going back to the same question and answer and passing me to other customer service advisers.  I am tired of this infinite troubleshooting and my workflow has been completely ruined by this laptop. I hope the lenovo staff here who see this post will help me with this issue and delay no more. If I still can't get the solutions that I want th... Read more

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RELEVANCY SCORE 46

Hi All, I want to upgrade RAM from 4 GB to 8 GB, my System model 80E5, Lenovo G50,i5 Processor . Can anyone assit or help with the below Queries?1. Let me know is there any extra slot to put 4 GB RAM is it compatabile?2.Second thing in case do not having an extra slot to put 4 GB RAM, alternative is it possible replace 4 GB RAM with 8 GB RAM?3.I had AMD RADEON Graphics, I require more high graphics can any one suggest me which one should be choosen? 

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RELEVANCY SCORE 46

I recently purchased a used Thinkpad T61 model 7661-RD5.  When I went to support.lenovo.com and entered that model number it didn't find it.  Noticed a similar post on this site about another T61 model not showing up being listed under an alternate model number.  Wondering if this might be the case for this model as well.  Any help about the model details or original specs for it would be appreciated.  Trying to confirm what battery it needs and what screen resolution should be.  Best Regards, Brian

A:T61 Model 7661-RD5 not on Lenovo Support website

Your model is older so its been EOL(End of Life).  Below is the site that has any information on that model.  The hardware maintenance manual section probably has what you need.  I dont know if you have the 14 or 15 inch model.
 
https://download.lenovo.com/eol/index.html?linkTrack=MastubNavupport:Morether%20Lenovo%20Brands|End%...
 
https://support.lenovo.com/us/en/solutions/pd008989

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RELEVANCY SCORE 46

I have contacted lenovo customer service for so many times regarding the repeating issues that I have with my bluetooth connection on my THINKPAD A475 device. I got my wireless card replaced for 3 times in 2 weeks already and also a keyboard replacement due to the cracking noise and stuck "TAB" key. The problem keeps happening even 3 times of on-site repair and also the keyboard they replaced for me also got problems already, the space key will register two times and the "BACKSPACE" , "ENTER", "SHIFT" are all making weird  cracking noise and they all feel completely different to other keys. I told them that I will not want to repaire and I want a full refund or replacement of new model that I prefer if I have the same problems again for the fourth time. I am completely frustrated  because they keep telling me that they will not refund me or replace my laptop if I cannot show them the tax invoice or receipt of purchase of this laptop. I told them that I do not keep it anymore  and they can send someone here to come  and pick up this laptop as it has serial number and all that. But still they refuse to do so and keep going back to the same question and answer and passing me to other customer service advisers.  I am tired of this infinite troubleshooting and my workflow has been completely ruined by this laptop. I hope the lenovo staff here who see this post will help me with this issue and delay no more. If I still can't get the solutions that I want th... Read more

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RELEVANCY SCORE 46

Hi, can someone confirm that all Yoga 720 models work with a Lenovo Active Pen? The only model that's sold with a pen is $600 more expensive than the next most expensive model (with basically the same spec minus the pen). Given that a pen isn't anywhere near $600, it gives me concern that the rest of the models (without an included pen) won't work with a pen that could be purchased separately. Thanks. 

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RELEVANCY SCORE 46

Hi There,
 
I am trying to image this laptop from wds and looks like i am getting below error:
 
"windows could not set a partition active on disk 0. The target disk, partition, or volume does not support the specified operation. The error occurred while applying the unattend asnwer file's <DiskConfiguration> setting. Error code: 0X80300024"
 
 Please see my attached answer file, not sure if that is somthing with this laptop model since even i try to go to it's pre installed windows, it just don't take me to windows.
 
Please advise!
 
Moderator note: serial number removed for member's protection.

























xml version.docx ?13 KB

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RELEVANCY SCORE 46

I have bought a new laptop which has just crossed 1 year. The battery is not saving power even for 10 min. Since I have crossed the warrent for battery which is for 1 year, I do not have a replacement for battery. I am trying for the past 3 weeks on the battery availability. No service centeres have the battery for this model. I wonder what I should do with this laptop without battery. The only option is to carry a adapter even if i neeed to wor for 5 min. I have escalated to the leanovo team but they said that there i no battery available for this. Also they do not know when it will be available. I am helpless with my investment of 65000/- with this 1yr old laptop. Can anyone suggest a solution for this ?

A:Lenovo Battery for 1 year old model Z5170 is not available

Page 86 item 5 shows battery part numbers for your machine.https://download.lenovo.com/consumer/mobiles_pub/lenovo_z41-70_z51-70_ideapad_500_14_15_hmm_201507.p... Lenovo Encompass parts supplier is showing a new equal part:5B10K10172https://encompass.com/item/10717822/Lenovo/5B10H13094/Lenovo_Part_-_5b10h13094 http://lenovindo.com/content/Service-Center   

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RELEVANCY SCORE 46

Hi,   i have posted before on this subject. I purchased the Lenovo yoga 500 Laptop model 80N5 , serial number R9OG44P3  but  the 23/10/15 with a year?s warranty,  but the warranty on this machine started 5/6/2015 . The Laptop is hardly used, I ran some updates which worked fine, then it shut down and wouldn't power up.I have had it looked at by 2 independant companies who have said that the power brick  caused a burnt chip on the motherboard and that a power suge could have done it!  I was under the impression that the Power brick has built in surge protector and woulnt have gone as far as the unit to damage the motherboard! i have been told by the company that i bougth it from it was negligence by me that has caused the unit to malfunction . They want a report saying a manufactor fault then it will get replacced.I have seen on the Lenovo website recall for power cords and batteries, can you advise if my model is one of those and apart from that what else can i do .

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