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Unexpected Reboots, And Occasional Bsods

Q: Unexpected Reboots, And Occasional Bsods

Hi

A tricky one for my first post. Using a Dell Inspiron 530 running XP Pro SP2. various unexpected reboots and BSODs, but will focus on one specific BSOD which occurred on July 25.

User, not me, was working with MS Publisher.

Having followed instructions elsewhere on Bleepingcomputer, I offer the enclosed output from MS Windows Debugger:

[codebox]Microsoft ® Windows Debugger Version 6.9.0003.113 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini072508-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_qfe.070227-2300
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Fri Jul 25 13:27:00.423 2008 (GMT+1)
System Uptime: 0 days 6:03:32.214
Loading Kernel Symbols
..................................................................................................................................................
Loading User Symbols
Loading unloaded module list
............................
ERROR: FindPlugIns 8007007b
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, bf8a4fe1, a686ac48, 0}

Probably caused by : win32k.sys ( win32k!PUBLIC_PFTOBJ::pPFFGet+8 )

Followup: MachineOwner
---------

1: kd> !analyze -v
ERROR: FindPlugIns 8007007b
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bf8a4fe1, The address that the exception occurred at
Arg3: a686ac48, Trap Frame
Arg4: 00000000

Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
win32k!PUBLIC_PFTOBJ::pPFFGet+8
bf8a4fe1 ff760c push dword ptr [esi+0Ch]

TRAP_FRAME: a686ac48 -- (.trap 0xffffffffa686ac48)
ErrCode = 00000000
eax=a686ad10 ebx=a686ad2c ecx=a686ad2c edx=e180800c esi=00000000 edi=e5dc6008
eip=bf8a4fe1 esp=a686acbc ebp=a686acc0 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
win32k!PUBLIC_PFTOBJ::pPFFGet+0x8:
bf8a4fe1 ff760c push dword ptr [esi+0Ch] ds:0023:0000000c=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: spoolsv.exe

LAST_CONTROL_TRANSFER: from bf8dfec0 to bf8a4fe1

STACK_TEXT:
a686acc0 bf8dfec0 00000000 00000000 00000000 win32k!PUBLIC_PFTOBJ::pPFFGet+0x8
a686acfc bf80948b e5dc6008 00000000 8a0f50c8 win32k!PFTOBJ::bUnloadWorkhorse+0x8d
a686ad24 bf80d2a3 00000000 00000000 bf80faeb win32k!XDCOBJ::bDeleteDC+0xa5
a686ad3c bf80fb3c e6555008 00000000 00000000 win32k!bDeleteDCInternal+0x134
a686ad58 805409ac 12211789 00fff57c 7c90eb94 win32k!NtGdiDeleteObjectApp+0x88
a686ad58 7c90eb94 12211789 00fff57c 7c90eb94 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
00fff57c 00000000 00000000 00000000 00000000 0x7c90eb94
STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!PUBLIC_PFTOBJ::pPFFGet+8
bf8a4fe1 ff760c push dword ptr [esi+0Ch]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: win32k!PUBLIC_PFTOBJ::pPFFGet+8

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 47e0e106

FAILURE_BUCKET_ID: 0x8E_win32k!PUBLIC_PFTOBJ::pPFFGet+8

BUCKET_ID: 0x8E_win32k!PUBLIC_PFTOBJ::pPFFGet+8

Followup: MachineOwner
---------[/codebox]

All indications are that there is a defective or out-of-date driver on the PC. This BSOD was more or less the same as the one on June 24.

But I can't figure out which driver to replace!

Yor expert advice welcomed.

John

RELEVANCY SCORE 200
Preferred Solution: Unexpected Reboots, And Occasional Bsods

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unexpected Reboots, And Occasional Bsods

Thanks for the dump file, it'll help in narrowing down things. The crash occurred in win32k.sys - a core Windows system file. Although this is where the crash occurred, it's not necessarily the reason for the crash.The parameter c0000005 indicates that the crash occurred due to a memory operation. The actual operation was that it was told to access a memory location that did not exist.The process name that it's associated with is spoolsv.exe. This is the Microsoft Printer Spooler Service and is another critical part of the OS.So, in short, there's a problem with a driver accessing memory that doesn't exist and the print spooler is involved in this. So, I'd suggest uninstalling your printer to see if the BSOD events stop. If they do, then download a new copy of your printer driver from the manufacturer's website and install that.If they don't stop, then it's likely that either remnants of the driver remain (and are causing the BSOD) and need to be removed or that there's a corruption in the Microsoft Printer Spooler Service. If the latter, then we may have to resort to SFC.EXE /SCANNOW or a repair install to correct it.Another option is to enable Driver Verifier (without uninstalling anything), and see if it'll force a BSOD which names the driver (you'd have to perform an analysis of the BSOD event to locate it). To enable Driver Verifier, use this link: http://support.microsoft.com/kb/244617Two important points when using Driver Verifier:1) Only verify unsigned drivers at first. Verifying all drivers will seriously slow the system down.2) When done, run Driver Verifier and select "Delete existing settings" to stop it from running. If you don't do this, you'll experience some slowdown as Driver Verifier continually tries to verify your drivers.

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RELEVANCY SCORE 88.8

Windows 2000 occasionally reboots unexpectedly. Any ideas on what the cause might be and how to resolve this issue? My latest Hijack This log is posted here:

Logfile of HijackThis v1.99.1
Scan saved at 10:56:33 AM, on 3/4/06
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\System32\cisvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-L... Read more

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RELEVANCY SCORE 79.6

Friends,

First of all, thanks for being here to offer advice. This problem has been driving me crazy.

About two months ago, my relatively new W7 x64 machine started rebooting without warning. Lately the problem has escalated slightly in that it's also occasionally throwing BSODs, though not all that frequently. Please see the .zip file for all the sordid details. The reboots are the really annoying thing: they seem to have become more frequent recently and can happen three or four times a day now. Sometimes they'll even happen if the login screen isn't touched for ten or fifteen minutes after boot-up.

I started investigating this problem by looking at the minidumps and trying to isolate and remove the more obvious possibilities: a rather elderly Wacom tablet (now uninstalled, though it never caused any trouble before November), a new Lexmark printer (which was added to the system in November, also now uninstalled). The uninstallations have made no difference to the reboots, which continue to happen at unpredictable intervals.

The system is a custom build from Scan in the UK, delivered to me at the end of July '10. The processor is an Intel Core i3 530 2.93Ghz (overclocked to I think 6 Ghz.) on a Gigabyte H55M-UD2H motherboard with 4G of CMX memory, Artic Freezer Pro and Akasa Amberfans. There are two Samsung HDs (500G system drive and 1 T storage drive) and two Optiarc DVDs: everything's in an Antec 300 case with a Corsair 650W PSU. Display adapter is an ATI Radeon HD ... Read more

A:Frequent unexpected reboots & some BSODs: help!

Hello and Welcome. : )


Code:
BugCheck C9, {22e, fffff880047d7818, fffff9802361adc0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\wacomvhid.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for wacomvhid.sys
*** ERROR: Module load completed but symbols could not be loaded for wacomvhid.sys
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )

1. Disable Driver Verifier
2. Update Wacom mouse:

wacomvhid.sys Fri Feb 16 12:29:28 2007
WacomVKHid.sys Thu Feb 15 18:10:54 2007
3. Update Intel Management Engine Interface driver:

HECIx64.sys Thu Sep 17 15:54:16 2009

http://www.intel.com/support/detect.htm

If crashes persist AFTER the above updates, uninstall Symantec and install MSE as the replacement.


Crash Dumps:


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\a\Minidump\D M P\DMP\010411-33368-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03202000 PsLoadedModuleList = 0xfffff800`0343fe50
Debug session time: Tue Jan 4 05:27:24.882 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:45.818
Loa... Read more

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RELEVANCY SCORE 58.4

Hey folks... so I am hoping someone can help me troubleshoot an issue I am having with my son's pc.

It's a Windows 10 machine. 16GB Ram. AMD Ryzen 5 processor (dont know specifically which off the top of my head). 1TB Western Digital HD. Nvidia 1050 graphics card.

He recently purchased a small keyboard to hook up to his PC so he could make music. He wasn't having issues until he installed the drivers for that item and a program called Ilok License Manager which would apparently allow him to transfer his product license to various computers. (I imagine this is something music creators do when they go studio to studio or something)

Now his PC reboots on its own about every 20 minutes. It also Blue Screens occasionally, but not every time it reboots.

I have only helped him troubleshoot the problem over the phone and we didn't have luck fixing the issue. I have since gotten the PC from him and will be able to physically troubleshoot it later today, but I wanted to reach out to people smarter than I to see if we can get to the bottom of the issue.

What has been done so far:

1. Booted into safe mode. The computer was stable in safe mode for over an hour which, obviously, tracks with the fact that this is probably a software issue connected to either the drivers for the keyboard unit, or the Ilok program.

2. While in safe mode he uninstalled the drivers for the keyboard through control panel

3. In safe mode he tried to uninstall Ilok, but it didn't s... Read more

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RELEVANCY SCORE 58.4

Hello. I've been having strange issues with my media center PC. I've never seen the machine restart since it is mainly a server and is headless. I'm not sure if it "Bluescreens" every time, but occasionally it will create a dump file that I can open in BlueScreenView. I've replaced the CPU, Motherboard, and swapped RAM in and out, as well as done over 48 hour passes with memtest with NO errors.

System Specs:
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
AMD A10-5800K APU with Radeon(tm) HD Graphics
Gigabyte Technology Co., Ltd. F2A88XM-D3H
BIOS Date: 04/09/15 13:55:54 Ver: 04.06.05
12GB DDR3 G.SKILL Ripjaws Memory
(1) OCZ-VERT EX3 SATA Disk Device
(2) ST2000DM 001-1CH164 SATA Disk Device
(3) ST3000DM 001-1CH166 SATA Disk Device
(4) ST325062 0AS SATA Disk Device
(5) ST4000DM 000-1F2168 SATA Disk Device
(6) ST4000DM 000-1F2168 SATA Disk Device


I appreciate any help and suggestions

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RELEVANCY SCORE 58

I have been trying to see if somebody else has already posted a problem like mine but my system won't stay up long enough for me to get to the end of reading posts. And that's the problem. My system keeps spontaneously rebooting. Here is what I have tried, based on things I have managed to read between reboots.

I got MEMTEST86 and let it run for about 7 hours. No errors.

I tried to localize the problem to a USB port. This system has 8 USB ports total. There's 2 USB ports on the front of the machine, which I have used every so often when I am loading new music onto my iPod. But usually these ports are not in use. The last time I did use them was several months ago. The back of the machine has 2 banks of USB ports, one bank of 4 ports and one bank of 2 ports. Normally, my USB keyboard is plugged into a slot in the bank-of-4. But in my attempt to determine whether the USB ports are the problem, I went into the BIOS and disabled both banks I was not using. Thus if I was using a port in the bank-of-4 but a port in the bank-of-2 was throwing errors, I eliminated that possibility by disabling the bank-of-2 in the BIOS. Similarly, when I had the keyboard plugged into the bank-of-2 in the back of the machine, I had the bank-of-4 disabled in the BIOS. The cable for the keyboard won't reach to the front of the machine, so I've had that bank disabled for all of this. In any case, I continued to get reboots no matter where I plugged in my keyboard. I conclude that this e... Read more

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RELEVANCY SCORE 57.6

Hi,

I'm getting BSODs about once in a week, without any apparent returning reason.

I'm using a HP Compaq 6720s laptop. Unfortunately, I'm not the owner of the computer and the OS was not reinstalled (for some reasons), so I may not be able to answer all the question.
My OS is: Vista Business SP2 32 bit
This is the original OS installed on this computer, it was preinstalled as OEM.
I think, the age of OS installation is 2007.

The CPU: Intel Celeron 530 1,73 GHz
Video Card: Intel Graphics Media Accelerator X3100 (integrated)
Motherboard: Intel 965GM or 960GL
Power Supply: 6-cell (47 Wh), 65 W adapter

I've attached the Windows7_Vista_jcgriff2 folder. I couldn't run the System Health Report, I received an error message, that the system couldn't find the given access path.
The Memtest 86+ and Seatools for Dos haven't found any problems with the memory and with the hard drives, respectively.

Thank you for your help in advance,
Nirriti

A:Occasional BSODs

You have a lot of Intel drivers on your system. Instead of listing each separate one, I would like for you to run the Intel driver update utility found here - http://www.intel.com/p/en_US/support...t/?iid=dc_iduu - and install any updates that it finds.

Run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - RAM - Test with Memtest86+ - Windows 7 Forums
2. Prime95 - Run all three tests for 3-4 hours each or until fail - CPU - Stress Test with Prime95 - Windows 7 Forums
3. Hard drive scan using SeaTools - Both long and short tests

...Summary of the dumps:

Code:

Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Sun Apr 10 17:14:15.553 2011 (UTC - 4:00)
System Uptime: 0 days 1:21:31.397
Probably caused by : memory_corruption ( nt!MiWaitForInPageComplete+24d )
BUGCHECK_STR: 0x7a_c0000185
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x7a_c0000185_nt!MiWaitForInPageComplete+24d
BiosReleaseDate = 11/04/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq 6720s
MaxSpeed: 1730
CurrentSpeed: 1729
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Thu Apr 7 15:48:18.005 2011 (UTC - 4:00)
System Uptime: 0 days 1:05:12.861
Probably caused by : memory_corruption ( nt!MiMakeOutswappedPageResident+47a )
BUGCHECK_STR: 0x77_c0000185 ... Read more

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RELEVANCY SCORE 57.6

OS: Windows 7 Home (64-bit)
Original OS: Same
OS version: Pre-installed (through Digital Storm)
Age of hardware: 7 mths
Age of OS: 7 mths
CPU: Intel Core i5 760 2.8GHz (Quad Core)
Video card: NVIDIA GeForce GTX 460 768MB
Motherboard: EVGA P55M SLI (Intel P55 Chipset)
PSU: 500 W, "Digital Storm certified"

I believe this PC has had three BSODs in the last couple of months; the last occurred on 2/27/11. The BSODs are never up long enough before the computer restarts for me to get the stop errors, but I can provide minidumps and the info the computer provided after the last BSOD restart. Thank you so much for your help!

A:Occasional BSODs

Hello,

Start by running the three Prime95 tests: CPU - Stress Test with Prime95 - Windows 7 Forums

Are you overclocking any? If so, please reset to defaults.

Also, run driver verifier: http://www.techsupportforum.com/foru...ed-473665.html

...Summary of the dumps:

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Feb 27 03:41:29.203 2011 (UTC - 5:00)
System Uptime: 0 days 0:07:00.265
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
SystemProductName =
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Jan 30 11:09:40.760 2011 (UTC - 5:00)
System Uptime: 3 days 18:37:15.109
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0x3B_nt!MiGetTopLevelPfn+65
SystemProductName =
??????????????????????????????????????????????????????????????????????????????????????``

Read other 12 answers
RELEVANCY SCORE 57.6

Heya, in the past 2 days I have had 2 BSOD's with different error messages, 1 being 'Bad_Pool_Caller' and the most recent being 'Kernel_Security_Check_Failure'.
 
· OS - Windows 10· x64· What was original installed OS on system? - Windows 7· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - OEM Version· Age of system (hardware) - 2 Years~· Age of OS installation - have you re-installed the OS? - 3 Weeks· CPU - AMD FX™-8350 Eight-Core Processor
· Video Card - AMD Radeon R7 200 Series
· MotherBoard - Gigabyte 970A-DS3P· Power Supply - brand & wattage - I don't know.· System Manufacturer· Exact model number (if laptop, check label on bottom)· Laptop or Desktop? - Desktop

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RELEVANCY SCORE 57.2

Hi guys.

I'm having a problem that I don't know what could be the reason for it.

specs:
cpu Intel i5 2500K 3.30GHz
board Asus P8Z68-V PRO GEN3
ram 4x2GB DDR3 PC3-12800 G-Skill
gpu Geforce GTX 970
drives SDD 250GB Crucial MX100+HDD 1TB Samsung HD103SJ
psu Corsair TX 750W v2
OS Win10 64bits
(besides the gpu and sdd of maybe 1 year old.. everything has 4 to 5 years)

Here's the situation:
Sometimes (pretty much every single day now..) mainly when I'm playing something a bit heavy (e.g Paragon) but also happens when I'm just browsing the web.. my monitor suddenly goes black. Sometimes after a few secs it turns back on with the message "Graphic kernel driver stopped responding and recovered etc" and I can go on with my life (but sometimes it still happens again..).
Other times.. the screen keeps black and the only thing I can do is to power off and on my desktop.
And other times.. is goes black and after a few secs my desktop reboots and displays the message that my CPU has overheated.
Only yesterday I also noticed that if a hit the case with my knee.. the screen goes black and displays the driver message (don't know if it was just a coincidence.. because there was a delay between my knee hitting the case and the screen going off).

At first I thought it was because if the graphic driver (have been reading forums with people complaining about nvidia latest drivers). So I used DDU tool to completely uninstall the drivers and eliminate all traces.. ... Read more

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RELEVANCY SCORE 57.2

Hi

Recently, my laptop has been randomly restarting and sometimes even while starting windows logon. At other times, it will freeze and look like this

I ran CHKDSK with all attributes selected and it detected no problems. I ran Windows Memory recovery tool with extended scan and the system booted before it could complete.

The restarts started happening more frequently and now the computer is completely unusable.

I have not installed anything recently that I think may be related to the problem. Any recent software was running fine before this started happening.

I am running in safe mode with networking now and it is not happening. I have not installed windows update KB2823324 from April or
KB2982791
KB2970228
KB2975719
KB2975331
from August. I have read that these cause restart problems on some machines and have followed up on them.
I have been playing a game recently which would make my laptop shut down due to overheating sometimes. I hope it hasn't damaged my hardware. How do I determine that? Any advice on my next step to find the problem? How to I systematically activate various hardware functions like my graphics and sound? Specs are below...

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 384 Mb
Hard Drive... Read more

A:System randomly reboots and occasional screen freez

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RELEVANCY SCORE 57.2

Hi guys.

I'm having a problem that I don't know what could be the reason for it.

specs:
cpu Intel i5 2500K 3.30GHz
board Asus P8Z68-V PRO GEN3
ram 4x2GB DDR3 PC3-12800 G-Skill
gpu Geforce GTX 970
drives SDD 250GB Crucial MX100+HDD 1TB Samsung HD103SJ
psu Corsair TX 750W v2
OS Win10 64bits
(besides the gpu and sdd of maybe 1 year old.. everything has 4 to 5 years)

Here's the situation:
Sometimes (pretty much every single day now..) mainly when I'm playing something a bit heavy (e.g Paragon) but also happens when I'm just browsing the web.. my monitor suddenly goes black. Sometimes after a few secs it turns back on with the message "Graphic kernel driver stopped responding and recovered etc" and I can go on with my life (but sometimes it still happens again..).
Other times.. the screen keeps black and the only thing I can do is to power off and on my desktop.
And other times.. is goes black and after a few secs my desktop reboots and displays the message that my CPU has overheated.
Only yesterday I also noticed that if a hit the case with my knee.. the screen goes black and displays the driver message (don't know if it was just a coincidence.. because there was a delay between my knee hitting the case and the screen going off).

At first I thought it was because if the graphic driver (have been reading forums with people complaining about nvidia latest drivers). So I used DDU tool to completely uninstall the drivers and eliminate all traces.. ... Read more

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RELEVANCY SCORE 57.2

Hi guys. I'm having a problem that I don't know what could be the reason for it.specs:cpu Intel i5 2500K 3.30GHzboard Asus P8Z68-V PRO GEN3ram 4x2GB DDR3 PC3-12800 G-Skillgpu Geforce GTX 970drives SDD 250GB Crucial MX100+HDD 1TB Samsung HD103SJpsu Corsair TX 750W v2OS Win10 64bits(besides the gpu and sdd of maybe 1 year old.. everything has 4 to 5 years)Here's the situation:Sometimes (pretty much every single day now..) mainly when I'm playing something a bit heavy (e.g Paragon) but also happens when I'm just browsing the web.. my monitor suddenly goes black. Sometimes after a few secs it turns back on with the message "Graphic kernel driver stopped responding and recovered etc" and I can go on with my life (but sometimes it still happens again..).Other times.. the screen keeps black and the only thing I can do is to power off and on my desktop.And other times.. is goes black and after a few secs my desktop reboots and displays the message that my CPU has overheated. Only yesterday I also noticed that if a hit the case with my knee.. the screen goes black and displays the driver message (don't know if it was just a coincidence.. because there was a delay between my knee hitting the case and the screen going off).At first I thought it was because if the graphic driver (have been reading forums with people complaining about nvidia latest drivers). So I used DDU tool to completely uninstall the drivers and eliminate all traces.. and did a clean install of the drivers t... Read more

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RELEVANCY SCORE 57.2

I'm not sure if anyone else has posted, but both my step-dad and I are having the same issues with both our computers.

He bought a new computer, and I'm 99.99% sure that none of his hardware or software has any conflicts or any issues.

I have my copmuter, which i've upgraded over a period of time, and its pretty decent. I recently upgraded to Gigabyte's ATi Radeon HD5870 1GBDDR5 video card, and even more recently upgraded to Windows 7 Enterprise 32 bit.

His computer is Windows 7 as well, and he recently bought two Gigabyte ATi Radeon HD5870 1GBDDR5 video cards and ran them in Xfire.

Now we both seem to have nice and speedy computers, nothing seems wrong, until we try to go on Youtube to watch a video( when we actually try to play the video, not actually just being on the site itself). Or , in his case, try to watch a Blu Ray disc with his computer ( he's got a blu ray player)

We occasionally got the BSOD, but generally we just blackscreened and it rebooted itself. =S

So I want to know if anyone else is having this issue? I've updated the drivers to the latest to date and all that shizzle, but my guess is that the 5870's have comp. issues with Windows7?

A:Occasional BSOD, but mainly Crashes and reboots when watching Videos

Can you update minidump files so that we can take a look
http://www.sevenforums.com/crash-loc...d-problem.html

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RELEVANCY SCORE 56.8

Hello,

I had a thread on this forum earlier, but I stopped replying because I thought I had fixed it.

However, it seems that my problems persist - I just wasn't keeping my computer on long enough to notice them.

The computer only seems to crash once every few days. The last time it crashed, the computer had been idle for quite a while; before that, I was wasting time playing a very simple Flash game.

Memtest finds no errors. Prime95 and FurMark also do not cause any problems.

Another problem I have is that sometimes my ethernet port will not work after a warm boot. I'll reboot the computer, and it won't be able to establish an internet connection, even though it had one prior to rebooting (and, of course, I don't touch the cord when I reboot). A solution, I've found, is to power down the machine completely and unplug it for a few seconds, then boot it normally. (Powering the machine down without unplugging it does not fix the problem.) A friend of mine says that this, together with my random, infrequent blue screens, indicates a motherboard problem, and he says I should RMA it. What do you guys think?

I've attached three dump files. Let me know if they're informative, and what my next step should be.

Thanks!

A:Very occasional (and frustrating) BSODs

Hi there,

I think it's some Hardware causing the problem more likely Network adapter because one of the dump are pointing to TCPIP.sys which we can related to a Network driver. Anyhow enable Driver Verifier Using Driver Verifier to identify issues with Drivers


Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff880041e05f8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800163efbe, address which referenced memory

Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ca90e0
fffff880041e05f8

CURRENT_IRQL: 2

FAULTING_IP:
tcpip!WfpProcessInTransportStackIndication+a7e
fffff880`0163efbe 8b8c24a8030000 mov ecx,dword ptr [rsp+3A8h]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: System

TRAP_FRAME: fffff880033700c0 -- (.trap 0xfffff880033700c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000011 rbx=0000000000000000 rcx=0000000000000003
rdx=fffff88003370310 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800163efbe rsp=fffff88003370250 rbp=fffffa800544abb... Read more

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RELEVANCY SCORE 56.8

Custom built my desktop during June-July 2013. I have been experiencing occasional BSODs during regular use such as web browsing or word processing, though only the latest 4 logs seem to have been saved. I did not observe any pattern to the BSODs or any correlation to a specific activity.

I initially suspected faulty memory sticks to be the culprit after investigating the earliest of the 3 logs available. The memory sticks in use were Crucial Ballistix Sport 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Low Profile Intel Desktop Memory, which came free in a bundle with the case I bought. I have since replaced them with Corsair Vengeance 8 GB ( 2 x 4 GB ) DDR3 1600 MHz (PC3 12800) 240-Pin DDR3 Memory Kit, but a BSOD occured on that very same night after replacing the sticks. However, note that the BSOD dump now refers to a generic hardware fault (0x124) as opposed to specifically mentioning a memory fault. Have I now replaced the initial problem with another? Or is the same inherent issue, whatever it may be, still to blame?

The BSODs do not occur frequently enough to be a major problem, but they remain an annoyance as I lose work when they occur without warning. Any help is appreciated.

*Edit: I have already run sfc /scannow and memory tests. Neither reported any issues. All drivers and BIOS are updated to latest versions as far as I am aware.
*Edit2: Nothing is overclocked.The GPU comes factory overclocked, as noted below.

A:Occasional BSODs during everyday use

Hi smiles86.

Your latest BSOD reports a hardware issue, and the before latest one reports a display failure.

So, the first suspect goes to overclocking.

Some of your hardware are factory overclocked, or overclocked otherwise? The GPU seems to be.

Code:
Name NVIDIA GeForce GTX 650 Ti BOOST
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know about the wattage of the PSU.

Install the NVIDIA DRIVERS 314.22WHQL only.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
PhysX
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
Make it sure that the Samsung SSD is running with the latest firmware.
Samsung SSD (Solid State Drive) 840 series | Samsung SSD Website... Read more

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RELEVANCY SCORE 56.8

Hello EightForums team and others ,
a couple of days ago i started to get occasional Bluescreens while playing online games.
Due to the fact that I'm not very skilled in fixing these kinds of problems, I decided to ask you guys for help.

Information about the Bluescreens : They occur randomly while playing online games (Dota2) and having my Browser and Teamspeak 3

Attachments : renamed SF-Folder (as requested by the posting instructions)

Thanks in advance for your help ,
Robert

PS: Files might be german as my OS is in german - hope that doesnt make a difference

A:Occasional BSODs while gaming

Took a look through your files and three things of note, First start by uninstalling Avast! it is one of the primary causes of your BSODs:


Code:
fffff880`0cc79768 fffff880`05d3065dUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
aswSnx+0x7c65d


Driver Reference Table - aswSnx.SYS


Code:
fffff880`0cc78ec8 fffff880`0616eca1Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
aswSP+0xcca1


Driver Reference Table - aswSP.SYS


Code:
fffff880`06fb5aa8 fffff880`0b67e8e0Unable to load image \??\C:\WINDOWS\system32\drivers\aswMonFlt.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
aswMonFlt+0x218e0


Driver Reference Table - aswMonFlt.sys

Windows 8 comes with windows defender pre-installed use it in combination with Malwarebytes Antimalware and it should be more than enough for virus protection. Tip when installing Malwarebytes be sure to uncheck the box asking you to start a free trial.

Next check for updates to your Video card drivers they seem to be failing as well:


Code:
fffff880`0cc786d8 fffff880`064baaf2Unable to l... Read more

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RELEVANCY SCORE 56.8

Hello,

I have not been able to find the source of this major issue with my PC.

I am getting indecisive error codes and have gotten help from a professional friend, but the problem still remains no matter what we've tried.

We've ran many programs from the Ultimate Boot CD, such as CPU testers, and MemTest86+ with clean results. We've even replaced the PSU because we've found shaky voltages from it, but to no avail.

Included is the "Option 2" dump file from the tutorial as associated with my computer. Hopefully this contains the rest of the information required to diagnose the issue.

I've done as much as I understand, so please excuse any mistakes. I hope we can find a solution to the issue, but understand if things come up to be inconclusive.

Thank you so much, and have a good one.

-N

A:Random Occasional BSODs While Doing Anything

The crash dumps are causing symbol errors there, which makes it difficult to analyze. But one thing is obtained there that might be interesting.

Code:
Probably caused by : AVer330.sys ( AVer330+808ff )
So it is blaming the program
Start Menu\Programs\AVerMedia
Start Menu\Programs\AVerMedia\AVerMedia RECentral
Try to install the latest version of the program. If there is no feasible update, uninstall it, at least as a test.

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RELEVANCY SCORE 56.8

For about a week now something strange occasionally happens while I'm using my computer. It suddenly shuts down and reboots completely on it's own.
When it reboots its shows the "Windows was not shut down properly" screen with the "Start windows normally" choice highlighted. I do so and I'm back in business. But I never know when it's going to happen again. Today was the third time during the period I described.
Any idea what's causing these unexpected reboots?
 

A:Unexpected reboots

What version of Windows are you using ? That sounds like a recent version of Windows, like 8 or 10. But you posted in the DOS / other forum? DOS predates Windows 1.0.

Try going into Control Panel > Device Manager and see if there are any yellow icons. If so, see what the error messages says in it's Properties. And try to right click Update the driver.
 

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RELEVANCY SCORE 56.8

I recently purchased an Acer 5740G notebook computer. Windows 7 Home Premium was pre-installed.After only a few weeks of use the machine began to spontaneously reboot. Sometimes this can occur three or more times at intervals of less than 30 minutes and sometimes it can run for more than a day without any observable problem.I have run a thorough chkdsk on the hard drive, run sfc /scannow and five passes of Memtest-86 v3.5. All of these showed no errors or violations. I have also regularly run "Advanced System Care Professional" and "CC Cleaner" (amongst others) to check and repair registry errors, application paths, etc. I can't see any correlation with any application or process. It can happen in the middle of anything I am doing, or when the computer is idle.Below is a copy of the "Hijack This" log and I wonder of it gives any indication of a system or software problem. I will be very grateful for any help with this frustrating problem.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:30:12 PM, on 2/05/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exeC:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files (x86)\WordWeb\wweb32.exeC:\... Read more

A:Unexpected reboots

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 56.8

I have a problem, my PC dont work normally, I reinstal Windows because he restart from him self several times till he start up, but now he do it again. I test RAM, try stability test everthing is super acept when I whant to turn him on he make problems. Can someone tell me what to do more??????
I have instal Windows 7 Ultimate 64-bit.

A:unexpected reboots

Before installing Windows 7 did you check that all the hardware was compatible by running the Windows 7 Upgrade Advisor here? : Windows 7 Upgrade Advisor - Download - Microsoft Windows

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RELEVANCY SCORE 56.8

I am running XP pro and lately have been getting some unexpected reboots. Here is my HJT log....any suggestions?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:19:49 PM, on 3/18/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Documents and Settings\Krista\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/...arch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOW... Read more

A:Unexpected Reboots

Hi, can you please follow the instructions in this sticky topic, and then post the requested logs?

http://www.techsupportforum.com/secu...ion2-beta.html

Also, creating multiple posts for the same issue is known as "flooding", and is against forum rules. Please take the time to read them.

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RELEVANCY SCORE 56.8

My computer has unexpected reboots. I cannot tell when or why these will happen. However, if I try to run SFC, or repair console or even defrag, the machine reboots on me. I have unchecked the box on the "reboot system" thing but I still dont't get an error or blue screen it just reboots




Deckard's System Scanner v20070318.32
Run by Krista on 2007-03-21 at 15:08:30
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 4 Restore Point(s) --
4: 2007-03-21 21:08:40 UTC - RP4 - Deckard's System Scanner Restore Point
3: 2007-03-20 21:19:09 UTC - RP3 - Removed J2SE Development Kit 5.0 Update 9
2: 2007-03-20 21:18:23 UTC - RP2 - Removed J2SE Runtime Environment 5.0 Update 9
1: 2007-03-20 20:48:41 UTC - RP1 - System Checkpoint


Backed up registry hives.

Performed disk cleanup.


-- HijackThis (run as Krista.exe) ----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 3:09:48 PM, on 3/21/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\W... Read more

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RELEVANCY SCORE 56.4

Hi, yes im new to the fourms and i would give a big introduction if i wasn't so low on time.

SPECS:
Code:
System Manufacturer/Model Number Cyberpower Custom OS Windows 7 Home Premium 64 Bit CPU AMD Phenom II X6 T55 Motherboard ASUS M4 Memory 4GB DDR 3 - Corsair 1600mhz Graphics Card(s) Geforce GT 220 Sound Card Some Random Cheap Thing. Monitor(s) Displays 2, 1920x1080 and 1024x768 Screen Resolution N/A Hard Drives 500GB Basic Brand PSU 580W also a random brand Case --- Cooling Just Fans. Supplied case fans
Ok guys this is going to be a long journey.
I had a virus about 2 or 3 weeks ago. Dunno where it came from, completly random as i did not download anything bad. Avg scanned it, reported nothing, so i deleted my account and it aparently fixed it. So everythings fine for a few more days, then i get random bsods. First a freese from playing portal 2 and after a reboot the keyboard wasn't happy with its current drivers and reinstalled them from windows. Then hell broke open and i was getting bsods everwhere. By the way it was a Cyborg Gaming Keyboard if that helps. So i reinstalled the drivers from the offical site wih a different keyboard and it fixed it for a day or 2. Now im still getting them, even after a Re-install which by the way, Windows PE itself bsods before installing. Then after a new desktop, everyting clean but still the bsods.

I am getting:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
IRQL_NOT_LESS_OR_EQUAL... Read more

A:BSODs, Occasional Freeses. Even after reinstall.

Hello HalfWin & Welcome to SevenForums!

BSOD Summary

Code:
SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!MiStoreSetEvictPageFile+b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: X64_0xA_nt!MiStoreSetEvictPageFile+b

BUCKET_ID: X64_0xA_nt!MiStoreSetEvictPageFile+b

Followup: MachineOwner
You experienced a memory corruption. Try removing one of the sticks and then see if a BSOD appears. If one appears suddenly, upload the latest .dmp. Put both of them back in and follow this guide (Check your RAM) to test your sticks.

Best Regards,
FredeGail

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RELEVANCY SCORE 56.4

I'm receiving about two BSODs per week with a different error string each time. I'm not sure if there's any connection between the BSODs or not, but I figured I'd post here where you wonderful folks can help me. For some reason only the most recent dump is in my minidump folder, so there's probably only a limited amount of information that can be figured out.

Any thoughts? Thank you in advance!

A:Occasional BSODs, different errors each time

You're right about the limited amount of info contained in a single dump file (especially when you're having different error messages). Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

This one is a STOP 0x7E error. See the Usual Causes section here: BSOD Index
As you'll see, this can be either a hardware or software error - so we've got our work cut out for us.
But, thanks to your observation (of the different errors each time) we'll start with the hardware diagnostics. The lack of a pattern in the error codes is usually symptomatic of a hardware/compatibility/low-level driver function problem.

Here's the diagnostics to start with: Hardware Diagnostics
Start with the video tests as video drivers were blamed in the memory dump.

Also, you may want to update your video drivers to the latest, Win8.1 compatible version.
If you already have the most current version, you may want to uninstall them and then install a freshly downloaded copy (in order to rule out any corruption in the current driver).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

I would just uninstall ... Read more

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RELEVANCY SCORE 56.4

Get an occasional reboot/BSOD issue. Get the serious error recovery message.

BCCode; 1000000a, BCP1: F7A263F8, BCP2: 00000005, BCP3: 00000001, BCP4: 806EDA9A, OSVer: 5_1_2600, SP: 3_0, Product: 256_1.

I've attached the minidump file. There was a sysdata.xml file that went with it, but I'm still trying to track it down.

Thanks for any help.
 

A:Occasional BSODs on XP - BCCode: 1000000a

By way of an update:

I've now run MemTest86+: eight passes, no errors.

Also had another event (different error code than above) for which I'm attaching the minidump.

Ran SpeedFan and temps came back in the 80's and 90's across the board for Temp1,Temp2, Core 1, and Core 2 (only four readouts). BTW, my computer is a Panasonic CF-Y5 laptop.

Any help is greatly appreciated.
 

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RELEVANCY SCORE 56.4

Greetings all,
I've been experiencing many BSODs in the past two months, mostly blanks and BAD_POOL_HEADER 0x00000019 (0x00000020... [the rest here always seemed to change]).

I've rummaged all over google trying to find a solution with not much success. At first I've gotten the ati2mtag error in the event viewer everytime I crashed, and degraded to the 7.6 catalyst drivers which according to many sources on the web would solve the solution. Well it solved some of it I guess as I've no longer gotten any ati2mtag errors and the rate of crashing had been reduced. Regardless of that, BSODs kept dropping on me occasionally.

I've suspected it had been faulty RAM, so I've ran memtest86+ for about at least 8 passes. Results came with zero errors. My event viewer is clear everytime I crash, no 'warnings' or any errors pop up in it.

I've no idea how to solve this problem of mine, and I'm trully desperate by now. Been trying to solve this for almost two months with zero results. Any help will be highly appreciated.

P.S.
I've attached a rar with the latest four minidump files for anyone who might need this to diagnose my issue.

Thanks a lot,
Zayh.
 

A:Occasional Blank BSODs/BAD_POOL_HEADER

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RELEVANCY SCORE 56.4

Despite my best efforts, my system still suffers from BSOD errors all too often.

I was going through the event viewer under system and I noticed the same reoccurring error, which occurred on the last three dates my system suffered BSODs, and which also appear to occur on dates in which I have not suffered a BSOD. I am starting to think this might be the culprit.

The error source is listed as DCOM under Event Viewer/System, and the error reads as follows:

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{555F3418-D99E-4E51-800A-6E89CFD8B1D7}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19). This security permission can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

These will occur in pairs in the event logs. They are often followed by a Service Control manager error.

I am not sure if these are the cause of my BSODs. I can post minidump files if necessary.

Any help analyzing this would be appreciated.

Thanks.
 

A:Occasional BSODs for which DCOM might be the culprit

Please post your minidumps; the five most recent.
 

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RELEVANCY SCORE 56.4

Please help - I am getting occasional BSODs with no obvious trigger - sometimes while playing high-end games, sometimes while the computer is idling.

OS ? Windows 7, x64, original installation and OEM
System ? 4 years old desktop, Alienware, Intel i7 980x, 12GB RAM, Sapphire Radeon R9 290X 4GB

I'd be very grateful for any advice! I've already run Chkdsk, MemTest and FurMark and nothing there.

A:Occasional BSODs with no obvious trigger

Hi,

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).


Code:

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa800daa0138
Section @ fffffa800daa02c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : Internal unclassified (Proc 8 Bank 5)
Status : 0xba00000000400405
Internal unclassified, essentially the error you received isn't publicly documented and is only documented privately within Intel.

---------------------------------

Uninstall your Silicon drivers + remove the device (if any). 2007 dated and they're buggy.

If the crashes continue afterwards, get rid of Kaspersky for now and replace it with MSE for troubleshooting purposes. It may be causing conflicts.

Kaspersky removal - Service articles

MSE - Microsoft Security Essentials - Microsoft Windows

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RELEVANCY SCORE 56.4

Hey,

I have an Acer Aspier 5738, and it's been acting up recently. Basically, the gist is that it will sometimes shut down without any warning at all, and at other times will give me a BSOD with different error numbers. Most recently it's shut down twice to blue screen locale ID 1033.

There isn't anything specific that I've been doing before the shutdowns. It does seem that I get the complete crash (not BSOD) more often when the system is hotter via speedfan, so that may be involved. I do think that the cooling system is a bit screwy on this model, as there doesn't seem to be a great exhaust vent.

Some system details:
Acer Aspire 5738, just under 1 year old
Windows 7 Home Premium x64, OEM installed, never reinstalled
Intel Core2 Duo T6600 (2.2 GHz w/ 800 MHz FSB)
onboard audio and video

I haven't tried reinstalling the OS completely, and was hoping to avoid that if possible. The restarts aren't so frequent yet, but I do think they're becoming more common. I've attached the requested files. Also, here's the text of the most recent BSOD:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002F05EC3
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

A:BSODs and occasional complete crash

BugCheck 1E, {ffffffffc0000005, fffff80002f09ec3, 0, ffffffffffffffff}
BugCheck 1E, {ffffffffc0000005, fffff80002f05ec3, 0, ffffffffffffffff}
X64_0x1E_c0000005_nt!MiAllocateWsle
memory_corruption



1. I'm not sure there's no conflict between MagicISO and Virtual CloneDrive - do not use these two products to emulate disks at the same time. I'd recommend uninstalling one of them.




2. Update drivers:

hamachi.sys Thu Feb 19 12:36:41 2009
Hamachi - update or uninstall

NETw5s64.sys Tue Sep 15 22:40:39 2009
Intel? Wireless WiFi Link Adapter

igdkmd64.sys Wed Sep 02 21:54:15 2009
Intel GMA

iaStor dump_iaStor.sys Fri Jun 05 04:53:40 2009
Intel Matrix Storage

DKbFltr.sys Thu Mar 26 05:15:42 2009
Dritek 64-bit PS/2 Keyboard

RTKVHD64.sys Wed Aug 05 12:46:28 2009
Realtek Audio

agrsm64.sys Tue Apr 07 00:31:06 2009
Agere Modem - update or disable

speedfan.sys Sun Sep 24 16:26:48 2006
Speedfan

mwlPSDFilter.sys Tue Jun 02 13:07:30 2009
EgisTec PrivateSafe

mcdbus.sys Tue Feb 24 12:34:07 2009
MagicISO

ElbyCDIO.sys Tue Feb 17 19:11:23 2009
CDRTools Elaborate Bytes AG

VClone.sys Sat May 23 02:08:37 2009
Virtual CloneDrive Elaborate Bytes AG

k57nd60a.sys Sat Jun 20 14:34:49 2009
Broadcom NetLink (TM) Gigabit Ethernet

NTIDrvr.sys Wed Mar 25 05:09:39 2009
NewTech Infosystems, Inc.

SynTP.sys Fri Jun 19 05:33:58 2009
Synaptics Touchpad






3. Run memtest overnight:

RAM - Test with Memtest86+





... Read more

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RELEVANCY SCORE 56.4

Hi,

I've been experiencing random BSODs which are becoming slightly frequent. Am therefore posting the necessary information needed for analysis. I'm myself unable to analyse the dump.

OS - Windows 7
? x64
? original installed OS on system - WIn7
? came pre-installed on system
? Age of system - less than a year
? Age of OS installation - same
? CPU - intel core 2 duo 2.2ghz
? Video Card - nvidia
? MotherBoard - dunno
? Power Supply - dunno

Additional info that I got:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000538
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880040D6836
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

PFA the performance files asked for.

Help is really appreciated :)

A:Occasional Win7 Crashes/BSODs

Hi I have looked at the first 3 dmps the first 2 are 0x116 and blame your nvidia driver the next was 0xd1 and pointed to your atheros driver,updating these will do no harm and may well help,can you tell me what security program your using and do you have any thing like daemon tools or alcohol 120 installed,I will ask one of the analysts to check out the rest of the dumps so please be patient

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RELEVANCY SCORE 56.4

This is my first post so I hope I've done it correctly.

I bought a retail W7 64-bit in September and installed it on my 8 month old PC which previously had run Windows XP Pro SP3 without a glitch.

Almost immediately I started getting random BSODs but persevered for 10 days or so but, knowing I had played around with various utilities to find appropriate W7 ones, and had probably left legacy registry entries and possibly files I decided to do a full and clean rebuild.

I found I was still getting BSODs so did some digging and found various drivers, NIC, Graphics, USB3, sound, were out of date so downloaded and installed the new ones.

I also uninstalled and disconnected my Logitech Quikcam S7500 webcam in case that was a factor.

Up till yesterday morning I'd then gone almost 7 days without a BSOD - though I did get one PC freexe when it completely stopped, the mouse laser went out, had to power down and reboot. Then yesterday morning I got a BSOD, and again this afternoon while browsing this forum after preparing the diagnostics files - now recreated.

I've been using WhoCrashed to look at the dumps but they all seem to point to random modules and suggest a driver issue.

I've run MemTest86 for 2+ hours, ok. I've also run SFC /verifyonly and that ran clean.

I've attached the diagnostic zip file requested at the top of this forum and completed the system spec in my personal data. Basic spec is:
Intel 2.80 gigahertz Intel Core i5 760
Gigabyte Technology Co., Ltd. P55-USB3
NV... Read more

A:Random occasional BSODs on new W7 64-bit build

Hi tpriest

Update your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC

Realtek
Finish with this and post back with any results.

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RELEVANCY SCORE 56.4

This has been ongoing for a long time but I finally decided I should do something about it once and for all. (I've followed some recs on here before but either was unable to fully follow through or just never solved the issues).
 
I can't seem to pinpoint a cause, it sometimes happens when waking from sleep but has happened randomly with regular use with no consistency. I have gone the span of months without it but have also had it occur multiple times in a week. Last time it occurred was maybe within the past 2-3 weeks.
 
I am using a desktop PC (custom built), OS is Windows 7. All the parts are a little over 1 year old so I don't suspect it's hardware related.
I have Microsoft security essentials and Malwarebytes.
Happy to give more specs if needed, just not sure what's relevant.
 
Other small details that make me suspicious of some type of malware are (and again, not sure if relevant):
- Windows recently telling me I may be a victim of software counterfeiting (I'm running a legally obtained version of windows)
- Windows explorer randomly not responding then restarting
- Microsoft Security Essentials not fully starting on startup (have to manually start from the taskbar)
 
Please advise, and thank you in advance.

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RELEVANCY SCORE 56

Toshiba laptop random shut-down about one minute after booting
- PC auto restarts with "DOS window options" ... I chose "Restart"

Windows showed this window (image) ...
Before clicking anything I copied this from the Windows has recovered from an unexpected shut down window

Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 100000d1
BCP1: 000000D4
BCP2: 00000002
BCP3: 00000000
BCP4: 8B3D718B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040415-15069-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-31231-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
Then another another small window "searching for solution (?)" self dismisses
- then all is normal.

I considered lodging this thread on BSOD forum but instructions there emphatically state "only if BSOD"

When I try to open C:\Windows\Minidump\040415-15069-01.dmp ... "Access denied"
- a padlock on 'Mindump" folder
C:\Users\Owner\AppData\Local\Temp\WER-31231-0.sysdata.xml ... I dont know what to do with "sysdata.xml

? Fan is running most of the time ... Read more

A:PC Unexpected shutdown, then reboots itself

Bump!

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RELEVANCY SCORE 56

About once a day my screen suddenly goes black and the computer commences a reboot. I can find no common factor in either what I'm doing at the time or how long the computer has been running; it seems to happen at completely random times. I don't think it is an overheating problem as it has done it, though rarely, soon after the initial boot up. It has never done it twice in a session, even when I've been working for several hours. To my knowledge I don't have any programs that do updates followed by reboots except those that remind me beforehand. I've had the problem for several weeks. Any suggestions please?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A4-6300 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 19 Stepping 1
Processor Count: 2
RAM: 8136 Mb
Graphics Card: AMD Radeon HD 8600/8700M, 1024 Mb
Hard Drives: C: 199 GB (110 GB Free); D: 248 GB (242 GB Free); E: 15 GB (1 GB Free);
Motherboard: Hewlett-Packard, 2AF6
Antivirus: Avast Antivirus, Enabled and Updated
 

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RELEVANCY SCORE 56

Hi everyone,
I'm watching the forum long time as unregistered user. So now my first post is true when the rough came up. As mentioned in the title I'm experiencing unexpected reboots and sometimes BSODs.
More details about my new (1week old) system

Mobo: GA 890GPA-UDH3
VGA: On board ATI4290 +128GB DDR3 sideport memory
CPU: PhenomII X4 965 BE 3,4 GHz
Memory: Corsair Kit 2x2GB CMX4GX3M2A1600C9 DDR3 1600
PSU: CoolerMaster RealPower620W
HDD1: WD640 SATAIII
Keyboard/Mouse Microsoft wireless desktop 5000


Last week I installed my new components build up the pc and install a fresh new W7 Ultimate 64bit. After OS I installed gigabyte drivers. In the mean time windows update took place. so may be some drivers were already installed from windows update. Afterwards I installed AVASt home antivirus.

Later I experienced my first reboot, one hour after a BSOD and so on...
For the record there were no overclocking setting
After reading some related posts I did the following:

1. Manual setting for the memory timings 9-9-9-9-24 and voltage 1,65V as stated from corsair
2. BIOS update
3. Uninstall AVAST / install Microsoft Essentials
4. Download latest drivers from gigabyte and install them.

Still facing the same at least one reboot or BSOD daily. It is random and not after specific software/application excecution.

Finally I downloaded autoruns+Windows7&Vista and collected related files as suggested in other thread.

I had a business trip so i didnt spen... Read more

A:Bsod and unexpected reboots

I see possible malware involved:
Code:
Event[349]:
Log Name: System
Source: Microsoft Antimalware
Date: 2010-09-27T22:30:28.000
Event ID: 1007
Task: N/A
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: Raphael-PC
Description:
Microsoft Antimalware has taken action to protect this machine from spyware or other potentially unwanted software.
For more information please see the following:
http://go.microsoft.com/fwlink/?linkid=37020&name=HackTool:Win32/Keygen&threatid=2147593794
User: Raphael-PC\Raphael
Name: HackTool:Win32/Keygen
ID: 2147593794
Severity: Medium
Category: Tool
Action: Remove
Status: The operation completed successfully.
Signature Version: AV: 1.91.632.0, AS: 1.91.632.0
Engine Version: 1.1.6201.0
Please check with our Security forum to make sure none remains. Follow these directions: http://www.techsupportforum.com/f50/...lp-305963.html

Install these Realtek drivers: http://218.210.127.131/downloads/dow...&GetDown=false

Enable driver verifier: http://www.techsupportforum.com/f217...ed-473665.html

If the BSODs continue, please follow the BSOD sticky again.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 27 15:58:54.124 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:21.389
BugCheck 1E, {ffffffffc0000005, fffff800030ac3a4, 0, ffffffffffffffff}
Probably caused by : memory_corru... Read more

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RELEVANCY SCORE 56

If I try to run SFC, or reinstall XP pro or run trends online virus scanner lately my comp just reboots on me. I am suspecting some form of virus....any thouhgts?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:19:49 PM, on 3/18/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Documents and Settings\Krista\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/...arch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: U... Read more

A:Unexpected Reboots[moved from xp]

Hi whizzkid3

I'll let the malware-experts in the Security forums give you their feedback on the log, they have more experience in HJT logs (they'll give their feedback in your thread over there). I don't see anything at first glance.

Once you get a clean-bill of health from our Security experts:

Try changing a setting: right-click "My Computer", select "Properties", then "Advanced", and in the "Startup & Recovery" section - click on "Settings", then in the "System Failure" section - remove the checkmark from the box "Automatically Restart". If a fatal STOP error is occurring, this will let you see it. Copy it down & post it here.

Also check in your Event logs for errors that coincide with the restarts. Go to the Event Viewer to view the logs - it's in the "Administrative Tools" in the Control Panel (in "Performance and Maintenance" if you have Control Panel set to the category view). To view the details of an Event - right-click it and select "Properties".

Best of luck
. . . Gary

... I noticed that you have had many malware scanners active recently -- have any infections been found recently? If not, what symptoms have led to your wish to reinstall?

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RELEVANCY SCORE 55.6

i bought a rig on ebay about 3 or 4 months ago. i had to re-insert the graphics card when i bought the rig, it would power on and not give any video signal from the VGA port (after i reinserted the card it worked fine). I occasionally get bsods when i'm using it. the os is windows 7 64bit home premium (the OS came with the rig i haven't reinstalled the OS). see the msinfo for more system info.

the bsods are rare - it probably happens once every few weeks (so it's not really bothering me) but today (15/01/2012) it happened twice in one day and now it's gone back to doing it rarely. I just don't know what it could be. I've included a minidump and i've ran msinfo32 and exported the system info. please see the attachments-

I am not sure if this is related
also skype version 3.6.0.248 is the only version of skype that doesn't crash on this system. every other version of skype just crashes (the system itself doesn't crash just the program). Even the very newest versions of skype crash (straight from skype.com). any other version i try just crashes, i don't know why but i am sure it shouldn't happen. my friend has windows 7 64bit home premium and he doesn't have these skype problems.

A:Occasional BSODs, Windows 7 home premium

If you are overclocking, please remove the overclock and perform the tests on the system after the overclock is removed. Don't re-overclock the system until we're finished troubleshooting.

NOTE: Please provide the following information for a more detailed response: http://www.techsupportforum.com/foru...ta-452654.html

While waiting for a reply:

I suggest starting all troubleshooting with the following diagnostic tests (located at this link: Hardware Diagnostics ). They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
Hard Drive Diagnostics (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks




MSINFO32 reports this device as disabled:

Quote:




Hamachi Network Interface ROOT\NET\0000 This device is disabled.




Please re-enable it. Then either uninstall it or update it.

The WER section of MSINFO32 shows nume... Read more

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RELEVANCY SCORE 55.6

i bought a rig on ebay about 3 or 4 months ago. i had to re-insert the graphics card when i bought the rig, it would power on and not give any video signal from the VGA port (after i reinserted the card it worked fine). I occasionally get bsods when i'm using it. the os is windows 7 64bit home premium (the OS came with the rig i haven't reinstalled the OS). see the msinfo for more system info.

the bsods are rare - it probably happens once every few weeks (so it's not really bothering me) but today (15/01/2012) it happened twice in one day and now it's gone back to doing it rarely. I just don't know what it could be. I've included a minidump and i've ran msinfo32 and exported the system info. please see the attachments-

I am not sure if this is related
also skype version 3.6.0.248 is the only version of skype that doesn't crash on this system. every other version of skype just crashes (the system itself doesn't crash just the program). Even the very newest versions of skype crash (straight from skype.com). any other version i try just crashes, i don't know why but i am sure it shouldn't happen. my friend has windows 7 64bit home premium and he doesn't have these skype problems.
 

A:Occasional BSODs, Windows 7 Home Premium

The minidumps are flagging LVRS64.sys. The is a Logitech Quickcam driver. I see hard drive corruption too, so it would be wise to run a check on the C drive and test your memory while you are at it...
 

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RELEVANCY SCORE 55.6

Hello, I'm posting here as a last resort after being unable to get my new build to work cleanly. I first put together this computer 1-2 months ago and within a week started experiencing freezing issues, categorized into one of these 3:
1) rare BSODs
2) the most common, simple computer freezing (monitor frozen, can't use mouse or keyboard, audio buzzes or buzzes and turns off) forcing me to hard reboot after 15+ minutes
3) computer stuttering (similar to 2 except it recovers, lasting from a few seconds to a minute)

This would *usually* happen when I was either playing a game (Team Fortress 2, Counter Strike: Global Offensive) or more commonly, watching any random youtube video or stream (like twitch.tv). Although to be honest if I'm using my computer then I'm usually doing one of those anyhow so... The episodes would vary in frequency from anywhere from 1-2 times a day to once a week. At first it seemed like a RAM issue and memtest86+ confirmed because although my memory had passed an initial scan; when I tested more intensively a bunch of errors cropped up and I RMA'd it. Two weeks later I received a brand new RAM kit which passed 12+ hours of memtest86+ perfectly.

Unfortunately, the freezing problems continued even with the new RAM installed (trying the sticks individually and together). Suspecting a gpu issue I tried disabling hardware acceleration from youtube videos yet I would experience freezes even without my video card being used. I also considered overheating iss... Read more

A:Occasional BSODs and Lock-Ups on new computer build

Hi,

From your crash logs:


Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck C9, {23e, fffff8800423b324, fffff9800611cea0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 )
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
STOP 0x000000C9: DRIVER_VERIFIER_IOMANAGER_VIOLATION
Usual causes: Driver verifier

These drivers need updating, if you are unable to update (if they are the l... Read more

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RELEVANCY SCORE 55.6

I m having trouble diagnosing a problem.
Im using a 3d program on XP. I was experiencing hangups and crashes and when rendering a frame sequence the computer would crash to desktop or sometimes reboot itself or sometimes just say completed when it wasnt done all the frames. IF any ones knows about 3d rendering then you will know that each frame is rendered seperately to make a sequence of completed frames with the color, texture and lighting baked into a single image frame.

I have a feeling it is hardware but it may also be software. or a combination of both.I think it may be hardware because even in WoRD i was having weird things happen like when i went to paste and copy an image to make labels it was pasting the copied image into the cell but it was appearing as a white box only. but if I saved and restarted the program it would then show the correct image file in full color. As soon as I tried to copy and paste the image again it would do a couple correctly but then it would paste these white blank boxes and I would have to restart the program to see them correctly.????weird i know

I have reinstalled the OS to win2000 and that seemed to fixed the hangups and freezes so far when working in the 3D program. But when rendering it rebooted once so far before it was done the sequence. I have turned off the system failure option to reboot when there is a system failure and so far when testing it doesn reboot itself but it will say my render is completed before it gets alll of t... Read more

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RELEVANCY SCORE 55.6

Hi! My brand new T460s (20FAS29T00) running Windows 8.1 Pro with lastes updates from Microsoft and Lenovo, reboots from time to time after I close the lid.I've checked the forums and I found a lot of similira cases for older models but not a single solution for that.

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RELEVANCY SCORE 55.2

Hi everyone, Hoping someone can help me with this.

I should note that I had used Windows 7 32-bit for quite some time without any errors/BSODs. I recently installed 64-bit Windows 7 and it seemed fine for some time. However, every few days when I leave the computer for a while and come back, I see a BSOD.

Actually I've only had two BSODs so far. I've attached the dumps here. I've had the OS installed for about a week.
I used the program "WhoCrashed" to analyze the dumps. It pointed to ntoskrnl.exe on both BSODs, even though they were actually different error codes.

I am fairly sure the memory is not at fault.

Thank you in advance.
 

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RELEVANCY SCORE 54.8

My computer is randomly rebooting and I'm getting random error messages saying something has shut down unexpectedly. Sometimes when the computer reboots I get a message telling me "Windows has recovered from a serious error". The last time it did this when the machine rebooted it came up to Check Disk and ran a scan, which found nothing.

I've scanned with MSE, MBAM and SAS. I have a complete ghost of the system from the 30th of December 2010.

This machine was recently cleaned with help from y'all but it still seems to be a little flaky.

Here's the link to the last thread on this machine;

http://www.bleepingcomputer.com/forums/topic358905.html/page__p__2006020__fromsearch__1#entry2006020

Thanks in advance for the help!

KC

A:Random Error Messages and Unexpected Reboots

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.I would like to get a better look at your system, please do the following so I can get some more detailed logs.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.Download DDS:Please dow... Read more

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RELEVANCY SCORE 54.8

Hello, Im new to theese forums, but I bumbed in here while driving down on the google highway, searching answers for my problem.

So, here is the story of my past week.
I decided to update my old computer a bit and ended up buying a SSD for OS, new mobo, new DDR and a new case.
I did a fresh install of Windows 7 Home Premium 64Bit on the SSD and formatted the old partition that was for the Windows installation.
There we no errors during the install.
Now during gaming or running BOINC, my PC just reboots, no BSOD or anything, like complete powercut and restart.
This leaves no error message to the event messages, except for an error that Windows was shut down unexpected.
Ive tried a whole lot of tips and tricks.
One interesting thing was that the computer had restarted while running memtest86+ in Windows, I wasnt at my computer while it had happened, so I do not know if it said anything.
Ive completed Disk Check before Windows boot, Ive done sfc /scannow and it completed 100%.
Ive upgraded my BIOS to the ASUS Latest, NVidia drivers updated aswell, ive returned the stocksettings for BIOS, made sure that there is nothing there to OC it automatically.
Seems like something happens during load usually.
Atm my computer is running memtest86+ v4.2 USB Boot, gonna make sure if its the memory problem.
During the test, Id like to hear if anyone has any ideas on what to test next if the memtest doesnt bring up any problems.
Thanks beforehand,

- H

A:Windows 7 based custom PC reboots unexpected

1h and 1 pass later, gonna keep it on but doesnt look like memory is the issue here.

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RELEVANCY SCORE 54.8

Hi,
I have no idea what is going wrong.
The model is an Acer Aspire One netbook (10.1 D270).

After a few minutes, it just reboots. This happened recently.

How can I diagnose the problem?

I can see nothing strange in eventvwr.

I would like to try some diagnosis before I try the shotgun trial-and-error approach (system restore, reinstall windows, change hardware).

memory diagnostic and disk checking (the tools that run with a restart) returned no errors.

Any suggestions?

I understand that I haven't provided much info, but I'm not sure what to provide.

There is no BSOD.

I don't believe a minidump is created either.

Temperature is within expected bounds (no higher than 45)

Also happens in safe mode.

Also, the RAM is not original, I'll try replacing the original chip.

If it turns out to be the RAM, what tool/s should I use to verify its integrity?
Also, there is no CD drive. So I need a USB boot utility if anything but the standard windows test (which I ran only with default settings).

A:Win 7 Starter, unexpected reboots, very quick after startup

Hello Silmeria .... though it is not a BSOD, still I'd suggest you to post it following the Blue Screen of Death (BSOD) Posting Instructions. The files obtained this way will help us to have a closer look to the issue.

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