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bios password reset Elitebook 8560w

Q: bios password reset Elitebook 8560w

Product number = XU083LA
SERIAL NUMBER = [Personal Information Removed]
UNIVERSAL UUID = F224B588DA36E111B63048C57201COFF















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A: bios password reset Elitebook 8560w

@cgamarra There are no master passwords for ProBooks and EliteBooks. Contact HP. http://welcome.hp.com/country/w1/en/contact_us.html Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot.?If HDD is installed remove before booting.? At C:\OUTPUT type CD.. ?Then hit enter? Type HPBR ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-??Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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RELEVANCY SCORE 90.8

Good afternoon. I had a problem. My nephew set an administrator password to enter the BIOS and can not remember it.I do probyval restore BIOS from a USB device, but nothing has changed. I took off the cover and disconnect the battery with the BIOS on the day, and also did not get the result.The forum is a response to a password reset the BIOS on the HP Elitebook and Probook, but unfortunately my model is not listed there, and I was not able to do what I need.Tell me how can this be done?

A:HP EliteBook 840 G2 bios password reset

Hello frantstehnik, Welcome to FORUM !! There is no master password or generator for EliteBooks or ProBooks. HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please have a look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility Replace the BIOS chiphttp://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-... Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. When talking to the HP rep ask them to escalate your service request.  1.Save smc.bin you`ve got  from HP support  to the root of a USB thumb drive ?(or save the file to the root of drive D: HP_TOOLS)? -- I used a USB drive, btw...Power the laptop offHold down Windows key + up arrow + down arrow and power the laptop onLet go of the keys at the HP splashscreenPress F10 repeatedly at the screen that shows up with "SMC command handled successfully"This should bring you into the BIOS where you need to choose ?Reset BIOS security to factory default? and confirm by choosing yesExit the BIOS,... Read more

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RELEVANCY SCORE 90.8

HiI need reset BIOS password, I contacted with support team, they send me smc.bin but is impossible, this mode don't work, smc is disabled, and then support team close my case and they say me that the only option is change system board, this is right? I need reset bios password but I can't change system board

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RELEVANCY SCORE 89.6

Hey, I purchased this pre-owned and would like to update the bios. It wont let me do so unless i give it the admin password. How to take the password off ?

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RELEVANCY SCORE 89.6

help me please

I forgot password for entering BIOS for my laptop HP 8570w.
SKU nummber: C3Z47EC#AB1

Serial nummber: [Personal Information Removed]
UUID : 957844FC7BEBE21183234E66B9008050

i need smc.bin please.. my email...

Thank you for reply.

A:help me please HP EliteBook 8570w BIOS password reset

Hello, Thank you for posting in the HP Support forum. Welcome ! This is the official HP forum but it is a public place where HP users an customers like you post, volunteers and other users post, too. I am afraid you do not speak directly to HP here even though the forum is monitored by HP staff. Most business class notebooks (including your Elitebook) have better security mechanisms and you will have to contact HP Support for assistance on removing the BIOS password and for an smc.bin file .Here is how :>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  Let me know if this helps and do not hesitate to post back if you need further assistance.

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RELEVANCY SCORE 89.6

I have problem with buing_as_used laptop - Reset BIOS Password EliteBook 8540w - I can't reset with procedure - http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Reset-BIOS-Password-EliteBook-8540w/td... It's possible to solve this problem ?Like : "SOLUTION: This is what I did and worked like a dream. Contacted HP, told them the problem. They "escalated the case," took my info. The next day I was emailed a file called SMC.bin. It is formatted specifically for my machine, has to match the UUID. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password"

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RELEVANCY SCORE 89.6

Dear Community, I have a HP Elitebook 8730w and I forgot the BIOS password. I tried all I could remember, I slept several days over it to remember, but I am lost. I contacted HP support but they told me they would not help with a file like smc.bin (which was mentioned in many forums). Any idea how to solve the problem ? I need to change the HDD but do not dare to do so as I cannot set up the new HDD or SSD in the BIOS. Help would very much be appraciated. I do not direclty post P/N and S/N due to privacy regulations in this forum. But if somebody can help me, please send message and I will post all the necessary details. I am student and have low budget so I was gladly using this older but fine Elitebook. But now i am real trouble.











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A:Need help with HP Elitebook 8730w BIOS password reset

@cecilia78? Download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-k??fX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If HDD is installed remove before booting.? At C:\OUTPUT   type CD..   ?Then hit enter? Type HPBR   ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select   ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios????-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-????Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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RELEVANCY SCORE 89.6

Hello, Can someone please help me with resetting my BIOS password? Thanks in advance.

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RELEVANCY SCORE 89.6

Hi,
Can you assist with a BIOS password reset on a HP Elitebook 8470p
serial number: [edited Serial Number by Moderator]?
 
Thanks in Advance.











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A:HP Elitebook 8470p BIOS password reset

Thanks but did not work unfortunately. Have logged a case with HP, response below, awaiting reply: Hi,Below are the steps to create the USB Bootable USB Drive and use the HPREADID to get the INFO.TXT file.You need to create the USB boot device and run the HP ReadID from the USB Boot device. Below are the step by step instruction to get the required info.Connect  a USB device to the USB on the computerRun the Application HPUSBFW.EXE               Ensure  ?Device?  >>? File System ? : FAT 32 and >> ? Volume Label? is  populated as seen in the above image.Select /Check mark the option  >> Create a DOS Startup disk Select  the Browse Option  and Locate the Extracted file USB Boot >> DOS Files in the system.Select Okay  and select the start buttonClick on  the ? Yes ? Option to format the USB drive  (* Note All existing data  on the USB drive will be lost )  USB disk will start with message  ? Formatting the device?  ( * Note : This Process will take couple of minutes )  You Should  see a  Format completed Successfully  Message                  Click on the Close  button to exit of the application.  Now copy the P32015_hpreadid.exe file from the  d... Read more

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RELEVANCY SCORE 89.6

Need to boot from USB but cant access BIOS due to forgoten Admin BIOS PAssword. Any help?

A:Reset BIOS password Elitebook 8570p

@adamnic? For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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RELEVANCY SCORE 89.6

Product Name: EliteBook 8540wOperating System: Microsoft Windows 10 (64-bit)I have problem with buing_as_used laptop - Reset BIOS Password EliteBook 8540w - I can't reset with procedure - http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Reset-BIOS-Password-EliteBook-8540w/td... It's possible to solve this problem ?Like : "SOLUTION: This is what I did and worked like a dream. Contacted HP, told them the problem. They "escalated the case," took my info. The next day I was emailed a file called SMC.bin. It is formatted specifically for my machine, has to match the UUID. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password"

A:Reset BIOS Password EliteBook 8540w

@stanoil Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If an HDD is installed remove before booting.? At C:\OUTPUT   type CD..   ?Then hit enter? Type HPBR   ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select   ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT, ?SECOND RUN? If you cannot boot from USB flash drive use Options in the Image tool to build a HDD. Then use the drive to boot the program on the locked laptop. REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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RELEVANCY SCORE 89.6

Hi, Can you please assist me with a BIOS password reset on a EliteBook 8570w. I allready tried to enter three times a wrong password but got no error code, just an on screen keyboard... thanks in advance

A:HP EliteBook 8570w BIOS password reset

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please have a look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility Replace the BIOS chiphttp://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-... Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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RELEVANCY SCORE 89.6

I have locked my BIOS & completely forgot the password and now need to reset. Can anybody help meRegards,  





Szars









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A:HP EliteBook R840 G2 bios password reset

Hi, Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Regards, DP-K

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RELEVANCY SCORE 89.6

I bought a 8470p with same bios password and now trying to get  P32015_hpreadid.exe so I can reset this password, but don't know to get  this file from . 
any help
thanks

A:HP Elitebook 8470p BIOS password reset

Hi, For this particular Model, you'll need to Contact HP Business support and request a SMC.bin file which you can use at boot to reset the password. Regards, DP-K

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RELEVANCY SCORE 89.6

 
Product Name: HP EliteBook 8570w Operating System: Microsoft Windows 7 (64-bit)

person who had the laptop in the company, left the company and now we see that the laptops is bios password protected.
we bought it very cheap in the office, but nobody knows the bios password.
 
SKU nummber: LY556EA#UUG

Serial nummber: [Personal Information Removed]
UUID : 28898A667DB5E211B3203066B900005A
i need smc.bin

 Best Regards,

A:please help HP EliteBook 8570w BIOS password reset

@roberto12345 Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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RELEVANCY SCORE 89.6

Dear HP Support expert, Hence I lost or forget my bios admin password on my elitebook 8470p. Please help me or send smc.bin for elitebook 8470p. Thank you so much for your support.

A:Need SMC.bin to reset bios password HP Elitebook 8470p

@BoyAnnaz Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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RELEVANCY SCORE 88.8

Hey, I purchased this pre-owned and would like to update the bios. It wont let me do so unless i give it the admin password. How to take the password off ?













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A:[SOLVED] How to reset bios admin password HP Elitebook 820 G...

I solved it by contacting HP world wide chat. They provided me with a file to restore the BIOS in it's default state. It worked.

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RELEVANCY SCORE 88.8

I need the bios reset utility for my hp elitebook 2540p. Please help soon. I have court in 2 days and my laptop is locked all of the sudden. I know im entering the correct login password but it tells me its not. 

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RELEVANCY SCORE 88.8

Reset BIOS password on HP Elitebook folio 9480M

A:Reset BIOS password on HP Elitebook folio 9480M

Hello @gcarballo,  We are sorry as there is no master password or generator for EliteBooks or ProBooks.  HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.  Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.                                    When talking to the HP rep ask them to escalate your service request.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 88.8

Hi i would like to load a new operating system from my usb drive but cant do that because the function is not yet enabled from the bios, and i cant access bios coz i foggot my bios admin password..my laptop is elitebook 8760w..i would like any assistance on how i can get this password removed.I have tried cmos bios wipe bt still the password is there. please help

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RELEVANCY SCORE 88.8

I purchased this pre-owned and would like to update the bios. It wont let me do so unless i give it the admin password. How to take the password off ?










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A:How to reset bios admin password HP Elitebook 8440p

SOLUTION: This is what I did and worked like a dream. Contacted HP, told them the problem. They "escalated the case," took my info. The next day I was emailed a file called SMC.bin. It is formatted specifically for my machine, has to match the UUID. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password.I did this via chat on HP's website.Screwing with the bios battery will not work on Elitebook...

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RELEVANCY SCORE 88.8

 
Product Name: Elitebook 8470p  
I dont know the bios password for my Elitebook 8470P
 
Could someone help reset he bios administrator password.
 
 
Model :   a1g60av
Serial[Personal Information Removed]

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RELEVANCY SCORE 88.8

I want to begin learning how to develop on android but when i tried to run a program on android studio i was told to enable vt-x acceleration through the BIOS. I tried booting into the bios but it prompts me for a password. I bought this laptop off someone else and i'm not sure if they set one. Is there a way to reset it? I really want to learn android development but this isn't letting me move forward.Thank you in advance.













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A:Reset BIOS password on HP Elitebook folio 9480M

Sorry but, I just looked into this more and, The bad news is that you have to replace the BIOS chip on the motherboard to reset the password. HP Elitebooks have more security since they are business computers. Sorry about that. If I solved your Problem please click "Accept as Solution"  

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RELEVANCY SCORE 88.8

Need assistance.
 
 
FROM: http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Elitebook-8470p-Bios-Administrat...
 
link dosn't work plz upload again 

A:Elitebook 8470p Bios Administrator password reset

@falcon_bob? For that model you will need to contact HP.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask to escalate your service request. REO

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RELEVANCY SCORE 88.4

Hi all, is there any way I can get to the advanced BIOS settings on my Elitebook 8560w? I remember on the Envy you culd press the F10 key and A key and it would get you to the advanced features...

A:Elitebook 8560w advanced BIOS settings?

ccvortex wrote:Hi all, is there any way I can get to the advanced BIOS settings on my Elitebook 8560w? I remember on the Envy you culd press the F10 key and A key and it would get you to the advanced features...Are you pressing the F10 key when the HP logo appears (when you first hit the power button)?  According to this, it should be F10. 

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RELEVANCY SCORE 79.6

Please give me solution for HP 520Power on Password lock in my LaptopAny body know this solution plz give me...

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RELEVANCY SCORE 78.8

I've tried reo51's shotgun -  I also tried them one by one - Got various Error messages ranging between the following: Error code = 0x89Notebook is not supported (1631)Failed to load defaults, error code: 89 All gives the above 3 is some variant, EXCEPT for #22 - Probook 8560w - This entry replies: Bad command or filename (Could it be that the modelname should be Elitebook 8560w?) If I can't fix it - What would be the best option - to sell it as an all in one?

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RELEVANCY SCORE 72.4

I am trying to recover the 3 of 4 USB-ports on 8560w. After last Windows update, just 1 of the 4 USB-ports are working.What is the problem and how to fix this problem?I have tried differt solutions found on the forum, but non is working.Please HELP!!! 

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RELEVANCY SCORE 72.4

Hi, I'm trying to enable Virtualization for my Elitebook 8560W but when I start BIOS most options are grayed out and I can't change them. I set everything on it's defaults but nothing changed. Is there anything I can do to fix this?

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RELEVANCY SCORE 72.4

I have a HP EliteBook 8560w SM858UC. My video card has stopped rendering properly or it has died and I was wondering what the highest upgrades are for that motherboards CPU and graphics?Also, I am wondering if it is at all possible that I can upgrade my motherboard to allow for a faster CPU and graphics card?Thank you for any help you can give because I cannot find any info regarding upgrades.

A:Elitebook 8560w

@Ccook7 What GPU and CPU do you have installed now??? REO

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RELEVANCY SCORE 72

I forget my hp elitebook 2506p bios password. i removed the cmos battery to reset the bios but it is still asking for password. i really want to reset it.

A:HP Elitebook Bios reset

@Aliyah Did you mean 2560p??? REO

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RELEVANCY SCORE 71.6

I was thinking of upgrading the RAM in my Elitebook 8650w. I know the type of memory I need (DDR3 PC-10600 1333 Mhz) but I was wondering how many strips are build in already?I got the quad core version so my laptop has 4 slots, from which 2 are under the keyboard and I dont want to take the laptop apart. My laptop has 4 GB of RAM this moment. My question is, are there 2 strips of 2GB DDR3 RAM already installed or just 1 strip of 4 GB? Or is this something varying from factory to factory?











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A:RAM memory in Elitebook 8560w

Yes, DDotDacherDash has a very good point to use the Support Assistant. Bur if you are like me, and you uninstalled all unnecessary software, you can also run the free Crucial memory scanner that will scan your PC and report the same info without installing any software. http://www.crucial.com/systemscanner/ Paul

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RELEVANCY SCORE 71.6

This afternoon I left my Elitebook open and running on the table and when I returned half an hour later the screen was black. I figured it had gone to sleep but when I moved my mouse nothing happened. I pushed the power button, still no response. Even after holding the power button for an extended period of time nothing happened, aside from the power led blinking for a couple of seconds. I've already tried removing the battery etc, but it didn't work. All help is appreciated.

A:HP Elitebook 8560w won't boot, help?

Have you tried removing the battery and power cable.  Then hold the power button for over 1 minute.  Then reassemble and power on?

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RELEVANCY SCORE 71.6

I would like to add RAM to my EliteBook and have not been able to figure out the correct part # AND can I just "plug" it into the second slot?  Currently have a 4GB RAM in slot 1.

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RELEVANCY SCORE 71.2

hey guys new to the forum. i got this lappy and the hard drive is locked by the bios. could someone help me unlock it? either with a master key? or shorting a jumper? or anything really
 

A:hp elitebook 8530p bios reset?

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RELEVANCY SCORE 71.2

Hi everybody, My topic concerns a Elitebook 8560p with a "power on password"I contacted HP and got the instruction email with SMC file. However, I could not get it to work. HP send me the file  and we checked everything vey carefully.The system came back with "SMC command failure" which might be caused by the time/date stetting, which is not current because the RTC battery has been disconnected. The USB stick > 2GB, Fat32, UUID, USB 2.0 port all is correct.But I can not get to the date/time  settings because of the power-on password blocks me.HP found they did the best they could and I have to order a new mobo.Is there any way to get to these time/date settings? Or is there another solution than changing the mobo?













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A:Password reset Elitebook 8560p did not work

Matter solved. I replaced the bios chip with a new one and the system works perfectly. Thanks for the response.

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RELEVANCY SCORE 71.2

How do I reset my hp 8440p elitebook laptop bios password.. I got it from a pre-owned user and I need to reset/remove the bios password

A:how to reset password for my 8440p elitebook laptop

Try the procedure detailed on the folllowing HP documenthttp://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03767649

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RELEVANCY SCORE 70.8

I need HP support. I want to know can i run my HP 8560w by just removing my faulty NVIDIA Quadro 1000m rather than replacing it with the new one. As per my knowledge this shoud run on built in gpu, shared graphic memory even in the absense of external graphics card.

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RELEVANCY SCORE 70.8

Hi, I have had my Elitebook for almost 5 years now. It currently runs Windows 10 Pro 64-bit with 16 GB of RAM. I'm still running on the installed Hitachi 500 GB HDD, but it's getting a little slow for my taste and I'm worried it might fail at any time. I've been hoping to replace the 500 GB HDD with a 500 GB SSD from Samsung by cloning it, then wipe the old HDD completely, and THEN replace the optical bay with a new 2nd HDD of some unspecified capacity. My problem now: I have about 300 GB's worth of data (went to an engineering school). I spoke to an HP rep on a live chat who told me that the largest supported capacity for an SSD (that can only be in the primary slot) is 256 GB and the largest supported capacity for an HDD in the replacement bay is 500 GB. Rather than move and link my entire USER's folder to the 2nd HDD (which is possible but still confusing for me at this point), I'd like to get a second opinion from someone in the HP community. Is the capacity limitation a matter of drive height? BIOS limitation? Is it still possible to get a 500 GB SSD instead? I've seen in various forums that the user had a larger drive than suggested. Thanks.

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RELEVANCY SCORE 70.8

I have a laptop that will not charge the battery with the AC Adapter. I have tried different combinations between two chargers and two batteries and I always have the same results. The only time it will charge is when I connect it to my docking station which is a Hewlett-Packard (HP) NZ222AA - HSTNN-I10X 120W Advanced Docking Station. The charger I have is an HP PA-1151-09HA TPC-LA52 Adapter. The second charger is from another laptop. That is also the charger used in the docking station. That is an HP PA-1231-66HJ. I have tried both of these chargers in my EliteBook 8570p and they were both able to charge that laptop.  The laptop will run with the charger, without the battery. The only message the battery icon displays is "No battery detected". If I then attach the battery with the laptop still on, the message will change to "xx% and not charging. It will then run on battery power until it dies. At that point, it will turn off. If I followed the same scenario but unplugged it after attaching the battery, the message with change to "xx% and in use".  If I try to plug it in after that, it will continue to say "xx% and in use". It will not change back to "xx% and not charging". If the laptop was started with the battery in and then I plug it in, it will always say "xx% and in use". If I start the laptop with a battery and the charger, it will say "xx% and in use". I have tried updating the bios to VERSION: F.28 because I found an article that w... Read more

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RELEVANCY SCORE 70.8

Hi everyone, I am in the need to upgrade the RAM on my ELitebook 8560w and I do not know how much ram i can add and what's best to buy! There are four slots in total and two are used with 4 Go ram memories. REASON: I am using this computer for 3D modelling and it s getting slow. Computer Make: Hewlett-PackardComputer Model: HP EliteBook 8560wComputer Version: A0000C02Motherboard Model: 1631Motherboard Version: KBC Version 01.3BCPU: Intel Unknown 2.3GhzInstalled Memory: 4 slots: 4 GB, empty, 4 GB, empty Spec ram: Type DDR3Size 4096 MBytesManufacturer Hyundai ElectronicsMax Bandwidth PC3-12800 (800 MHz)Part Number HMT351S6CFR8C-PBSerial Number 075DC11AWeek/year 22 / 12 Thanks for answering as soon as possible. Best regards, Julien

A:adding ram memory on my ELITEBOOK 8560w

Hi, Julien: Below is the link to the quickspecs for your mobile workstation. http://isvpatch.external.hp.com/HPPTF2/drvlib/docs/8560w.pdf The memory upgrade info can be found on page 7.

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RELEVANCY SCORE 70.8

Hi every body, I am asking help from you. When I try to install any version of windows 7/8/8.1/10 with uefi, the installation stuck at copying windows file (0%), this problem came out after updating from windows 7 to 10, before the update i backed up my system  partition and the efi one with windows image backup.when I try to re image my system the restoration hangs at the end after cleaning up.

A:EliteBook 8560w UEFI issue

run a chkdsk /R C:  from a command prompt  ..... UEFI is to do with the BIOS and only affects boot

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RELEVANCY SCORE 70.8

Hello,i have problem with my EliteBook 8560w(With dual boot Windows 7 64bit and Linux Mint 17.3 if its important). When I plug it in AC charger it turns on by itself and after 2-3 sec. it shutsdown without warning. After shutting down the laptop can't be turned on using the power button. This occurs everytime I plug it in the charger. I get the same problem when I place the battery. I tryed the following: removing RAM, removing HDD, removing BIOS battery. Everytime the laptop turns on itself immediately when plugged in then shuts down after 2-3 sec. Its not heating problem either, because fan check is passing and I have recently replaced heatsink paste.When I plugged off the power button from the motherboard, the laptop stopped turning on when pluged in, but there is no way I can turn it on. Any suggestions what can be the cause of the problem and what solution can I try?Thank you in advance.

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RELEVANCY SCORE 70.8

Dear EliteBook users,Did anyone try - and succeed - adding some memory module to the primary memory slot underneath the keyboard of an EliteBook 8560w?I needed some extra memory and successfully added two modules to the slots below the bottom cover. But I needed more, and had to add it to the remaining slot just below the keybord. For that I had to remove the keyboard, but that turned out to be an impossible task.The user-guide ("Getting Started", p.45 and on) tells you how to do that, but that is definitely not correct. For instance, there is no "keyboard release cut-out", as indicated in p.46. Also the force you have to exert on the keyboard back-side is dangerouly hight (dangerous for the keyboard and for your fingers). Googling for that did not help. In fact, a bit surprisingly, I have found other two user-guides for the same model, all of them with different technics to remove the keyboard, and all of them inapropriate. To make things worse, HP support in the Netherlands said they could do nothing for me, except sending me the same manuals I already have. And there is absolutelly no available channel to complain with HP about that!I'd be grateful for any information on that.Regards.G.Oliveira.?

A:EliteBook 8560w keyboard and memory

Hi: You may find the actual service manual of more help. It provides detailed instructions on how to install the memory and remove the various parts to get to the memory module under the keyboard. See chapter 4 http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02844491/c02844491.pdf Paul

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RELEVANCY SCORE 70.8

I have an Elitebook 8560w with Windows 10 64 bit, 500gb PNY SSD, 8GB ram.  I noticed it first onFacebook, firefox would freeze when I played any video.  My GoPro Stodio was also very laggy.  I did a complete restore... a fresh installation of Windows 10 64bit and reinstalled the drivers for my Quadro 1000m.  I am stillhaving the same issues. I'm not much of a gamer so I haven't tested it on any games, but most video is terrible.  Is it possible that there is a hardware issue?  Any recommended diagnostic programs?  Could I have the wrong drivers installed?  I installed the latest drivers from the NVIDIA website.  Please help!   Thanks,  Russ

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RELEVANCY SCORE 70.8

I'm hoping someone might be able to help me diagnose this problem with my 8560W:It randomly hard locks up - ie the mouse/keyboard input stop and music playback freezes - about 10 seconds later the machine turns right off.  I haven't noticed any pattern to when it does it - sometimes it'll go for a week with no problems, other times it'll freeze before the windows sign-in screen. I've tried a fresh windows install (but have also seen the lockups in safe mode) so I don't think it's a bad driver issue. There is nothing meaningful in event viewerI suspected it might be an SSD failing - so tried another and had the same issues. I've seen the lockups on battery, and with both the power adapters I have - also on AC with the battery removed.I've run the built-in efi extensive diagnosis a few times - all passing completely. I have cleaned out the heatsinks with compressed air - though they didn't look too bad.  Keeping an eye on CPU temperatures - it does lock up some times when the temperatures are relatively low. Something I've noticed (and I don't know if it's a red herring or not) is that the system fan tends to not spin as much as it used to - ie I don't notice hearing it.  I've tried to roll back my BIOS - but haven't been able to - in Windows it tells me I can't go back, and in 'bios' it tells me it can't find the signature. Any help at this point would be appreciated.  I'd hate to have to throw the system out - it is still a ve... Read more

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