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dockStation Elite X7W54AA with Spectre x360 13-ac004nf and d...

Q: dockStation Elite X7W54AA with Spectre x360 13-ac004nf and d...

Hi,I would like to buy a Spectre x360 13-ac004nf and use it with a docking station and 2 external 27" monitors (2560x1440).I read that the doking sation is not able to provide power to the laptop.But, will it work if I plug the power spply in one USB-C 3.1 and the docking station to the other USB-C 3.1? Subsidiary question, will the laptop/dock support 2 external monitors 2560x1440? Thanks,

RELEVANCY SCORE 200
Preferred Solution: dockStation Elite X7W54AA with Spectre x360 13-ac004nf and d...

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A: dockStation Elite X7W54AA with Spectre x360 13-ac004nf and d...

I guess I would like to see the dock but yes if you use the provided laptop power supply in one USB-C and then connect the other to a USB-C (Thunderbolt) port replicator (dock) with a pair of DisplayPort or HDMI ports it will drive two UHD monitors just fine.

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RELEVANCY SCORE 86.4

I am really happy with the X360 15 laptop and it does impress allot of people. I work from home and regularly visit my customers. For these occasions I had bought the Elite USB-C Dock - of course giving me many ways to connect, but also as a second charging device (in case I forget the original charger). Of course I was hoping that since both are HP devices it would work as expected. Now upon connecting the Dock via USB-C, it will display a notification telling me "For full performance, connect a higher capacity power adapter." This does suggest to me that it should 'perform' but not with full power - charge less quickly i assume. This is okay for me. But for some reason it does not charge at all when the laptop is active or stand-by. It will charge when the laptop is 'Off'. Now of course this is not really a solution for me - an empty battery and/or a laptop that is switched off does not really help me being productive . I have been reading outher blogs about this - but had not yet found this specific combination. I found on other blogs that it is a setting (DRM?) for each specific laptop model - and some laptops have received an update that solves this issue. Hopefully this message/request will  generate suggestions for me or maybe even reach the HP support organization and open a dialog. 

A:Elite USB-C Dock & Spectre x360 15

What is the complete product name or product number of your Spectre x360 15 model series ultrabook? Which Elite USB-C dock is it?What is it's product number? Did you consider a thunderbolt 2 docking station? 

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RELEVANCY SCORE 86.4

I am really happy with the X360 15 laptop and it does impress allot of people. I work from home and regularly visit my customers. For these occasions I had bought the Elite USB-C Dock - of course giving me many ways to connect, but also as a second charging device (in case I forget the original charger). Of course I was hoping that since both are HP devices it would work as expected. Now upon connecting the Dock via USB-C, it will display a notification telling me "For full performance, connect a higher capacity power adapter." This does suggest to me that it should 'perform' but not with full power - charge less quickly i assume. This is okay for me. But for some reason it does not charge at all when the laptop is active or stand-by. It will charge when the laptop is 'Off'. Now of course this is not really a solution for me - an empty battery and/or a laptop that is switched off does not really help me being productive . I have been reading outher blogs about this - but had not yet found this specific combination. I found on other blogs that it is a setting (DRM?) for each specific laptop model - and some laptops have received an update that solves this issue. Hopefully this message/request will  generate suggestions for me or maybe even reach the HP support organization and open a dialog. 

A:Elite USB-C Dock & Spectre x360 15

What is the complete product name or product number of your Spectre x360 15 model series ultrabook? Which Elite USB-C dock is it?What is it's product number? Did you consider a thunderbolt 2 docking station? 

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RELEVANCY SCORE 84

Hello I just bought a new HP Spectre X360 with a elite thunderbolt 3 65w dock. After installing all the drivers everything is working when i connect the laptop to the dock. But the only thing that i cannot get to work is the power button on the dock. It doesnt light up in any colour like it says in the manuel and when i press it, it does nothing. I went to search for thunderbolt options in the bios but it seems there are none there. I updated to the latest bios (f.11) btw. Hope someone can help me with a solution kind regards Jelle

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RELEVANCY SCORE 77.2

Hi from Girona,     I just buy a new Elite X2, and a offcial DockStation.      Everything works, excepts External Screen that it's conected via RCA cable to Dock...      I found this Advise (http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05250839&sp4ts.oid=8741943) and do everything, but nothing changes.... Any help? Thanks in advance

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RELEVANCY SCORE 65.6

Which stylus devices are known to work with this model (HP Spectre x360 X7V20UA#ABA ) and BIOS Level  Thank you.[System Summary] Item Value OS Name Microsoft Windows 10 Pro Version 10.0.10586 Build 10586 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name xxxx System Manufacturer HP System Model HP Spectre x360 Convertible 13-w0XX System Type x64-based PC System SKU X7V20UA#ABA Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2904 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date American Megatrends Inc. F.10, 10/26/2016 SMBIOS Version 2.8 Embedded Controller Version 94.45 BIOS Mode UEFI BaseBoard Manufacturer HP BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\windows System Directory C:\windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.10586.589" User Name SHORTER\arw Time Zone Eastern Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.9 GB Available Physical Memory 5.26 GB Total Virtual Memory 18.8 GB Available Virtual Memory 7.30 GB Page File Space 2.88 GB Page File C:\pagefile.sys Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes 

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RELEVANCY SCORE 65.6

I have the Spectre model X7V20UA#ABA and based on this answer bought an HP Active Pen.  I cannot get teh machine to acknowledge the pen in any way. I've followed what instructions I could find (basically have the pen near the computer when you turn the computer off and then back on) and it will nto use it in One Note.  Is this an incompatible device?

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RELEVANCY SCORE 61.6

What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.

A:HP Spectre x360 vs HP Envy x360

Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare.  For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.

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RELEVANCY SCORE 58.8

hello, we have a brand new spectre. first the device is amazing, i love it. but we have the following problem with the  HP Elite Thunderbold 3 65W Dock, if the Spectre is connected over Thunderbold Cable and on the Dock with Thunderbolt/Power combination cable connector, One 4.5mm power input every Device is working, Network is working, USB, both Display Ports are working, but the Spectre does not charge. i have installed the newest FIrmware Update  for the Thunderbold Dock Driver and i have updated BIOS, Intel Thunderbold Drivers on the Spectre. We have changed also the Thunderbolt 3 Dock with an new one, same problem.  one thing, on the front the light is off and i cannot turn on the spectre with the button.  any ideas, hints??? and yes i have connected the spectre over one of the 2 thunderbold ports, because the spectre has only 3 usb-c ports but 2 of them have thunderbold technology. i see also that the tb3 dock is recognized in windows at the thunderbold software.  kind regards, sebastian   

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RELEVANCY SCORE 58.4

Hello, I've recently bought a HP Spectre 13-v021nr laptop and along with it got a HP Elite Usb C Dock T3V74AA.  The only problem I have with HP Elite Usb C Dock T3V74AA that is it does not charge my laptop. Does any one know why?   Thanks

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RELEVANCY SCORE 57.6

I purchased the HP Envy x360 13-y013cl and the HP Elite USB-C Dock. I couldn't find any specific information on compatibility from either product and the exact laptop doesn't seem to be listed on HP's site.  However, other Envy models recommend this dock as the correct one (and only recommended option under accessories).   When I plug in the dock and plug the USB-C cable into the computer, nothing happens.  The computer isn't able to see it, the firmware update utility doesn't see it, the computer doesn't charge, and nothing related to the dock works.   Did I get a defective dock or a computer with a bad USB-C port?  Is it completely incompatible?  Am I doing something wrong that's not obvious? I don't currently have any other USB-C devices to rule out the possiblity of a the computer having a bad port, nor do I have another USB-C computer to try the dock with.   If the dock is not compatible, are there any other options for a compatible USB-C dock that will charge the laptop?

A:Envy x360 13-y013cl Compatibility with HP Elite USB-C Dock

Hi,Go through Page 17 in the third Manual listed here: http://h20195.www2.hp.com/v2/default.aspx?cc=emea_africa&lc=en&oid=9702878It lists compatible models,HP Elite USB-C Docking Station :For HP Elite x2 1012, HP Pro Tablet 608 G1, HP EliteBook Folio G1�RegardsVisruth

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RELEVANCY SCORE 56.8

Just finished setting up my second Spectre x360 15t. The first one was a driver and screen flickering mess. As I'm finishing putting it through it's paces by running audio with a few tunes through Spotify and then over to Netflix to check dialogue, I've become aware that the fan has been running for some time. When I picked it up to feel the underside I was quite dismayed to feel how hot this thing was. Not cozy up to the fire hot but call the fire department hot. It was on a Xpad which was starting to get a bit toasty itself. No way this could ever sit directly on my lap. I know this is an ultrabook. I know i7 processors run warm under load but this fella gets HOT. I'm coming off a Spectre 13t with an i5 which is just as tight a unit as this one, but it never reached this kind of hot. I'm humorously concerned if I can put this on my desk while under heavy load without melting the finish off. Is anyone else experiencing similar circumstances? I'd appreciate any feedback. Thanks.

A:Spectre x360 gets HOT.

Hi @benefit13,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer getting hot. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? please get back to me and I will help you.

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RELEVANCY SCORE 56.8

New owner of HP Spectre x360 - 13-4003dx here. I want to ask if the bottom of the laptop, the area above the fan openings where the FCC info/text lies, is supposed to creak when I press it slightly. I first heard this noise when I took my laptop out of the sleeve and held that area. At first I thought it was just rubbing against the sleeve, but after further examination, that is not the case. If this occurs with other models of the Spectre, it is a bad build quality, I am not sure which component is under there, but I want to know if the creaking noise is normal with only a slight press along the text area. Thanks.

A:HP Spectre x360

I have the same problem but in the front, in the back of the touchpad... really annoying. looks like the lid doesn't have nothing to lay on and the aluminium is very thin. poor quality for such expensive machine.

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RELEVANCY SCORE 56.8

Hello, Last winter purchased a convertible lenovo laptop. The first one had faulty hinges, I had it replaced on the same day I brought it in and the second one had faulty hinges and a faulty touchpad. So, I decided to ditch the cheaper computers and splurged on a HP spectre x360 from Best Buy. I live 200 kilometres away from large retail stores like this so getting back and forth is quite difficult, Staples was very understanding about the Lenovo laptops, however Best Buy told me there was nothing I could do when I described the problems I was having with my brand new HP. Several months went by and I avoided using the computer as much as possible in order to avoid facing the mistake I made in purchasing it. Eventually, my old computer became completely obsolete and I had no choice but use this HP.  My problems were not limited in any way. They ranged from an extremely annoying touchpad that sounded loose and made strange noises, the fact that the screen was closing on an odd angle, and the fact the the screen could barely stay open. A slight touch or even shifting the laptop would cause the screen to move. I could forgive these flaws if I had abused this computer or if it had received heavy usage, however I barely even turned the thing on. I contacted HP support and I must admit that they were polite, friendly and had my return materials sent very quickly.  My first bad sign involving the shipping process was the fact tha... Read more

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RELEVANCY SCORE 56.8

Hi, my spectre x360 just out of warranty and will no longer charge the battery! Charger checked and working. When plugged into laptop, symbol appears to show connection but then states not charging. Battery nearly flat now but diagnostics state batter condition ok. Would appreciate any ideas to resolve please but I am not considered computer literate just general working knowledge!

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RELEVANCY SCORE 56.8

Hi,Two weeks ago I bought an HP Spectrex360. Two days after buying it while using the keyboard, not the touchscreen, it began to touch the touchscreen by it selft only on a part of the screen followed continuously.This happend alot while i was using the laptop so I went to the place of purchase and I changed it with for one of the same model. But this new one  also it has the same fault, any recomendations of what should i do?

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RELEVANCY SCORE 56.8

Does anyone know the difference in these models apart from screen quality and is it worth paying the extra. I was looking to purchase the 13-ac003tu but came across other models on the HP website. Does anyone know what the model numbers represent?13-ac065tu13-w031tu13-ac066tu13-ac003tu

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RELEVANCY SCORE 56.8

HP's lack of quality control is completely unacceptable and inexcusable, especially given the cost of the Spectre x360 line.I went through 5 (FIVE!) 13-inch Spectre x360's. All but one exhibited very loose trackpads (even very light taps will physically move the trackpad down and have an annoying loose click sound when taking your finger off of it). The one with an okay trackpad had USB-C issues. The trackpad -- arguable THE most important part of a laptop -- now feels like garbage. Hell, there are $200 Windows laptops and Chromebooks that have better trackpads than this $1,200 thing.It's extremely frustrating and disappointing. I REALLY wanted for the Spectre x360 to be my laptop (especially considering there's no other 2-in-1 out there that looks this good and is priced as nicely). Looks like the Lenovo Yoga 720 is next on my list. Just wish it had IR cameras for facial logins.

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RELEVANCY SCORE 56.8

Upon opening the notebook on my desk, a series of cracks surfaced on the upper-left bezel of the screen, and extended across the screen. I keep my notebook for the most part on my desk, and when I travel, I put in the HP leather case, and in a well-paded bag. I've owned this notebook since August last year, and it has performed excellently besides the occaisonal loud fan noise and overheat.  I talked with a helpful HP Customer Support Rep, and I was told that if I were to send in my notebook, and screen damage will be presumed inflicted by the customer. I have also been in contact with the HP Executive board, but their reply did not grant me any help. I would like to know if I can send in my notebook for a proper examination, or if I can speak with a case manager on this issue. I really do not want to file a complaint to the BBB, but I feel that will be necessary if the material defect is to be assumed a damage on my part. Thank you in advance. I will include pictures of my display, as well as pictures of the siding to prove the lack of physical/blunt damage.

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RELEVANCY SCORE 56.8

My Spectre X360 is getting hot....I would like someone to address this issue and respond to me directly.  Love the machine worried about the heat.

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RELEVANCY SCORE 56.8

Hi, I have an HP Spectre x360 that is a year and 5 months old. I was running it off the battery when suddenly a whole lot of smoke started coming from underneath the notebook and a smell of burnt plastic filled the air. Reading the forum I found that this is not something new to these HP Spectre x360 notebooks. Its it really possibile that HP have not activated a support program for who owns such an expensive notebook. My notebook is out of warrenty but I honestly think it was a close call, i was working on a wooden table when it started burning. Now I have a 1250 euro paper weight. I did try to contact support and was immediatly cut off once i gave them my serial number, or offered to pay for support. Will paying 30 euros actually achieve something, ie will they attempt a repair or will it be 30 euros just to be told over the phone that its something that simply cannot be repaired. Thanks

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RELEVANCY SCORE 56.8

The 1-minute hold of the power switch worked for me, but it is darn hard to do because of the somewhat inconvenient power switch position - and if you waver for a moment then the 60 seconds starts again. I found it easiest to turn the 360 on its side on a table and then it is easier to hold the switch down for the full minute uninterrupted. This for me only points out the importance for manufacturers to provide a HARD RESET capability through an unfolded paperclip or the like. C'mon guys, give us what we need to maintain our products!

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RELEVANCY SCORE 56.8

Hey guys! I was looking to buy the new HP Spectre x 360. Is it available with the following specs - Natural Silver13" 4k touch screen 16GB rami7 256 GB memory I have found the 13" with 4k screens on the UK website but can't seem to find the same on the US website.  Thanks !

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RELEVANCY SCORE 56.8

Not the X360 when it's in a hard lock. >>Why would you need to hold down the power switch for 60 seconds?  5-7 second hold is enough to force power down any computer.

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RELEVANCY SCORE 56.8

Hej! I have a question regarding the  new 2016  HP Spectre X360 (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba). Is it possible to order it to Sweden or are there any local retailers I could directly contact? Thank you so much in advance,Marina

A:New HP Spectre X360

Dear Customer, Please go to this website:http://store.hp.com/SwedenStore/Please contact- 08-593 664 18 This link is for UNITED STATES ONLY (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba).  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 56

Hello everyone,so suddenly and for reason my laptop (HP Spectre X360) stopped workin  and it shows no sign of life anymore, the only led works now is the charging led, when I plug in my charger it lits in white that's it!! no other lights or any feedback from the pc!! it's less than 6 months old now and never had any issues with it before! I went to bestbuy and they said it might be the motherboard that needs to be replaced, so idk if anyone of you had the issue before? and if the motherboard has been replaced would I lose all my data? and do they even need to access my data to replace the motherboard??thanks,,,

A:Hp Spectre X360 13.3 does not start

Hi @Murtadha05,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the computer not booting. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Does the computer make any sounds eg coling fan?Please get back to me with above information, so I can help you better.

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RELEVANCY SCORE 56

Hi, Does the HP Spectre Pro x360 G2 have palm rejection/active digitizer? If so, what is the best stylus to use? Thanks

A:HP Spectre Pro x360 G2 Stylus

Hi, The following one may help:    http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen Regards.

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RELEVANCY SCORE 56

Hello all,I seem to be having the same problem as all of you. Bought the spectre in Aug. 2015 right before heading to college. It worked fine for the last year and a half until tonight where I was working on homework, got up for less than 5 minutes, and came back to an unresponsive laptop. Can anyone catch me up on what is going on and how I should go about fixing this issue.Thanks,-Kenny

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RELEVANCY SCORE 56

hi,i recently bought HP Spectre x360 with highest specs an. d i'm facing some real serious issues with the touchpad / clickpad. as many others in this forum and reviewers pointed out, the clicks are not being recognized. In my case, I'd say it is around 50% of the clicks don't get registered and I have to click again to make it work. That is really frustrating and enough to make me come here and post this question. I really like the laptop and this is exactly what I've been looking for but this clickpad is a real deal breaker. I followed some suggestions on this forum and also tried some troubleshooting myself (since i myself is a support engineer) but to no avail. I changed the synaptics settings to try and remove too much intelligence from the touchpad and at least get the basic functionality right, but i continue to miss the clicks. I also tried replacing the driver with synaptic one but the problem continues, which tells me that it is something related to the hardware piece than the software / driver. can someone here please help me with this? if i hadn't liked the laptop, i wouldn't bother posting here to try and find a solution, i'd simply get rid of it and go with lenovo yoga 3 pro or something else. but this laptop has really high build quality and classy looks, but probably killed by this $25 buggy piece of hardware. 

A:Spectre x360 touchpad

Hello @malikons ,Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 13-4040nd Notebook and TouchPad not working correctly. Here is a document on how to troubleshoot the mouse and TouchPad sensitivities.If you will go to the section on Adjusting TouchPad pointing sensitivities it should help resolve the issue. If this does not help, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process: Step 1. Open link: www.hp.com/contacthp/ Step 2. Enter Product number or select to auto detectStep 3. Scroll down to "Still need help? Complete the form to select your contact options"Step 4. Scroll down and click on: HP contact options - click on Get phone number Case number and phone number appear.They will be happy to assist you immediately.Hope this fixes your issue.Thanks.

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RELEVANCY SCORE 56

I have a Spectre x360 with windows 10. It freezes several times a day, especially after I put in on sleep, what can I do?

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RELEVANCY SCORE 56

All of a sudden from one day to the next my keyboard keys wont work at all. These are so far my mute sound my g my h my esc my @ and backspace. I have tried to: -reset my device the reinstall all my applications i had prior then didnt work then done a full file reset still didnt wor-in stall HP drivers from web site-install the previous drivers then upgrade-restored the BIOS defaults and installed the latest BIOS-completed the f2 keyboard test which didnt pass- changed the keyboard language from uk to us-tried flipping it into tablet mode and back So far none of this has worked amd looking through your forums its a known issue but i cant see a fix. My on screen keyboard works fine. My laptop is only a year old and now out of warranty.I have no restore point set either so couldnt reset to a time it was working.  Any body with any ideas on how to fix this issue please aas its frustrating the hell out of me. I have already spent 2 days working on this and process of elimination. Any body at HP know of this issue please reply or i am due to start working their soon so might find out also through 2nd line. I work in IT and hate spending time on my own equipment.Please help. Thanks

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RELEVANCY SCORE 56

I have had my X360 for about a year but just recently it's really running hot after a short time of use.   I have turned it completely off overnite instead of putting it in sleep mode and it still runs hot.   I have it currently leaning so there is absolutely nothing blocking the vents in the back and it's still super hot.   What am I to do to cool it down and is there something that HP is doing to fix this issue?

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RELEVANCY SCORE 56

I recently bought a HP Spectre x360 13-w003ng and for security reasons in case of loss or theft I would like to encrypt the SSD with a password. Most premium devices have a HDD password option in the BIOS. Unfortunately, I couldn't find that option in the BIOS of this device. Does that mean it is not possible to set such a password on this particular notebook?

A:HDD Password on HP Spectre x360

Every HP laptop I have ever owned has the option to set a power on or administrator password in BIOS. Under Security you should find the settings.

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RELEVANCY SCORE 56

My new Spectre laptop is way too hot for my lap.  The last post on this I see in the forum is from 2015.  Has there been an update on how to correct this or should I return it?

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RELEVANCY SCORE 56

Hi, I bought a new HP spectre x360,For my job I need to run simulation trought OpenFOAM, so it's easyer for me to use Linux.  Nearly everything work out of the box, except one things... sound.  I post a bug on launchpad, here the link:Bug Hp spectre x360 It as nearly everything you need to debug the phenomena. I know that you don't officially suport linux on that computer, but it would be fun to be at least linux compatible. Thing I know:There was a bug that really look like this one on the Dell XPS 13. The bug was in the bios, wich was setting the sound card to alternative mode that was not working. I think is the same here. I need to find a way to tell the bios to load everything like if it is windows 8.1 (Yeah, I just ask no special treatement!)  Thank you,I will give all support you need. I really wish to correct this bug. PS: (HP if you correct this bug you will sell three more of those computer, they all want one in the lab!) Follow up:It's seem that we are now hable to use the lagacy mode from the sound card. It's good, but not perfect. The fix for the i2c will come soon, the latest kernel code ask about a mysterious drivers file that doesn't exist right now in the linux firmware directories. So, this case is close because the issue as been addressed. Follow the launchpad bug for furter improvement.  **SOLUTION MAY NOT BE THE SAME FOR YOUR DISTRIBUTION** From Spano: If you use gummiboot you should have somethi... Read more

A:HP spectre x360 on linux

I SOLVED IT! After hours of pain, i can now use the built in soundcard with headphones, as well as the internal speakers. HOW TO: Edit grub config by doing:'sudo vim /etc/default/grub' Edit the line:GRUB_CMDLINE_LINUX_DEFAULT="quiet splash'" To:GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_backlight=vendor acpi_osi='!Windows 2013' acpi_osi='!Windows 2012'" Then run:'sudo update-grub' Reboot TWO times. BOOM! Sound works in headphones. The sound card is now in HDA mode (not I2S). To confirm, run:'aplay -l' and make sure you have the following in the output: 'card 1: PCH [HDA Intel PCH], device 0: ALC3242 Analog [ALC3242 Analog]  Subdevices: 0/1  Subdevice #0: subdevice #0'I'm running kernel Linux spectre 3.19.0-21-generic #21-Ubixuntu SMP on Ubuntu x64. BR,Ingmar  EDIT: Even the speakers are working, they were just muted in Alsamixer. Hallelulja!EDIT2: Added the 'acpi_backlight=vendor' parameter to the options line, based on @spano 's input. Thanks!EDIT3: Fix as pointed out by venividivici24

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RELEVANCY SCORE 56

My Spectre x360-13-4005dx went dead yesterday. It was fully charged adn plugged in, I was working, and then black screen. No response from any reset actions. No light when depressing the power button. No light from plugging in.  It is only two years old and gently used. From brwosing teh forum, this seems to be a widespread issue, bordering on a lemon. What is the fix? 

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RELEVANCY SCORE 56

Like several others on this Forum, I came home to find my Spectre x360 laptop shutdown, and it won't turn back on.  I tried using my spare charger to no avail.  I called HP.  The support guy told me to try holding down the windows keyand the V key together, and trying to turn it on again.  No dice.  My warranty expired last year.  $659.99 without taxes to fix it! I could buy a new computer for that kind of money.  Very frustrated to see that so many other people are having the same problem. Although I loved this computer up to this point, I will not buy another HP.

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RELEVANCY SCORE 56

I received my Spectre some two weeks ago and I started only to gave name and password, change keyboard to UK and then left to charge the battery. Now I try to use it, and I forgot the the password and the hint leads to nothing, what can I do?  Hard reset does not works.... Thanks for your help

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RELEVANCY SCORE 56

So I just  bought myself a Spectre x360 (13 inch, 8gb ram, 256 gb ssd, i5- 7200) a few days ago. Now the problem is that it makes an annoying electric like buzzing noise all the time. Watching a youtube video, scrolling a website or moving the mouse over any website, app or anything like that triggers it really.  From the research I did I believe it's coal whine. I found a few other with similar problems. For example: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Noise/td-p/5107394 Found this solution but it can't be applied anymore since we can't acces the cpu c4 function in the BIOS http://support.hp.com/us-en/document/c00965412 This noise is what I am talking about: https://www.youtube.com/watch?v=nIrkcDZn1G8 Anyhow, is this annyoing noise a case for every HP notebook, every x360? Or just a few? 

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RELEVANCY SCORE 56

My spectre x360 is the skylake version and came with an m.2 ssd that supports sata 3. Does anyone know if the laptop would also support an NVMe ssd?

A:NVMe for my Spectre x360?

Hi, I think HP has stopped publish Maintenance and Service guide for this series but from my record, it only supports Support for single PCIe / SATA M2 solid-state drive configuration as storage (scope M2 2260/2280 DS solid-state drive) in the following configurations:? 256-GB solid-state drive self-encrypting drive (SED) supporting multi-level cell (MLC)? 180-GB solid-state drive supporting MLC? 128-GB solid-state drive supporting MLC Regards.

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RELEVANCY SCORE 56

Not sure exactly where to put this but here goes. Recently registered for a HP Student account to get a student discount on a new laptop. When on the student store home page there's a section for new student deals/offers which lists the HP Spectre 13-4108na x360 (i5-6200U, 8GB RAM, 256GB SSD) as being 799 with 100 off. Problem is when I click to view the offer in the store or to shop for the offer I can't find it anywhere in the presented list of laptops, it just doesn't make sense to me that the product is listed and advertised as being on offer if I can't actually purchase it ...

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RELEVANCY SCORE 56

Same as above. Got that dialogue box and then nothing. 13 inch specter and HP active pen here.

A:Re: active pen for Spectre x360 15

Hi @sirianth, Welcome to the HP Forum!  I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting: First Time Here? Learn How to Post and More What is the product or model number of your Spectre x360? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?  What is your operating system? I grasp you are having an issue with the HP Active pen. When I checked the  HP Notebook PCs - Compatibility with HP Active Pen and HP Active Stylus chart, it looks like you need the HP Active Stylus and not the pen. If  you are unable to return or exchange the pen. please contact HP Support for assistance.  Contact HP Support Fill out the online form and follow the prompts.  Please let me know how it goes. If this has helped you to resolve the issue, please click on "Accept as Solution" on said post. To show that you 'like', or are thankful for my post, kindly click the ?Thumbs Up? below. If there is anything else I can do to help, please be sure to let me know!

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RELEVANCY SCORE 56

The area around my touch pad creaks with just the weight of my palms. I've tried unscrewing and rescrewing the t5 screws on the backplate, but the creaking problem still persist. 

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RELEVANCY SCORE 56

I recently acquired an HP x360 Spectre 15t (about 5 days ago).  During charging I noticed that the charger plug is quite warm/hot.  Using a laser temp gun, I measured the hottest point of the plug to be 152F.  The average temp reading seems to run around 128F (scanning different points on plug). Is this normal for thie plug to be running at this temperature while charging? Thanks, WW

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RELEVANCY SCORE 56

Hi, I'm thinking to upgrade my HP Spectre x360 SSD drive to Samsung 960 EVO M.2.Just want to make sure that it will fit and will go smooth without any special problems. Thanks.

A:HP Spectre x360 - SSD Upgrade

The Manual kind of casually says it will support PCIe (Aka NVME) M.2 drives but of the service parts listed in the manual all are M.2 SATA disks. This is the 512 gig: 801504-001  So that is a SATA B + M module and the Evo 960 M.2 looks like this:  See the difference in the gold leads that plug into the motherboard (keys)...Yours is a 5th gen Intel Core platform and most of the laptops that will run PCIe M.2 disks are 6th and 7th generation so I say you likely will not be able to use the Samsung 960 Evo.  Manual see p. 20 If this is "the Answer" please click "Accept as SOlution" to help others find it. 

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