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Lenovo Ideapad Z400 Touch Won't Turn On After Attempted Battery Firmware Update

Q: Lenovo Ideapad Z400 Touch Won't Turn On After Attempted Battery Firmware Update

Hello Lenovo Community!I own an Ideappad Z400 Touch and I had issues with trying to charge it. Obviously I turned to the forums here and I found a possible solution here. When I tried to perform a battery firmware update, it went smoothly and then suddenly turned off and had a fast flashing orange light. Obviously I knew my battery and/or charger let me down in the middle of the process. I'm kind of scared because I don't know what to do nor have the money to afford a new laptop. What most likely happened to the battery is that it got "electronically disconnected" and technically only relies on the AC adapter which now I have found out is pretty screwed up and stops charging once Windows actually boots up. Is there any way to fix this? Please help! Thank you and have a wonderful evening!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad Z400 Touch Won't Turn On After Attempted Battery Firmware Update

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 126

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

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RELEVANCY SCORE 124.8

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community! [UPDATE] I'm (99%) going to replace the DC power jack! Any ideas about how to get the battery connected again?

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RELEVANCY SCORE 104.8

  I always had problem with my laptops battery after windows 8.1 and 10 update... sometimes its 0% and sometimes it shows 100% and works well... and sometimes it shows 2,3%... it never shows the correct percentage of charging battery... sometimes at the middle of the work it drops to 0%... i tried many different ways to fix it... but they didn?t worked... i charged the battery in bios for 10 min and repeat it 3 times.... i tried to update the drivers... changed the battery setting... i installed the energy manager... i always new that there is an update for Lenovo z510 battery firmware but i never able to complete the update because of this error : there are no attached batteries that requires firmware update!

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RELEVANCY SCORE 102

I have a BIOS problem, my girlfriend's uncle has put a password and he eventually forgot the password, so I can not format the same! There is no BIOS update that I can use to fix this problem, can anyone help me with this? THX

A:How to reset BIOS Lenovo Z400 Ideapad Touch

Welcome to the Lenovo Community !
 
There is no master password, back door or CMOS clearing procedure that will remove your forgotten password.  This is due to the ease in which laptops are stolen.   To resolve the issue you have basically two options.  The first is for the Uncle to try and remember the password he used.  Please keep in mind that passwords are case sensitive and he may have use upper and lower case characters.  The second option is to replace the motherboard.

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RELEVANCY SCORE 102

I have a BIOS problem, my girlfriend's uncle has put a password and he eventually forgot the password, so I can not format the same! There is no BIOS update that I can use to fix this problem, can anyone help me with this? THX

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RELEVANCY SCORE 102

Hi All,I have a Z400 touch. The keys "8", "I", "K", and "< ," are not working, even in safe mode. I strongly suspect it is due to dust, and I should clean under the keys. My question is; is it okay to pry those keys off the board directly with a screwdriver? Or would it get damaged? EDIT: I bought this machine in 2014, used it as my primary computer until around March 2017, after which I've been using a different laptop. I'm trying to rejuvenate my old laptop at the moment, so it could be used by someone else. Thanks.

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RELEVANCY SCORE 102

Hi All,I have a Z400 touch. The keys "8", "I", "K", and "< ," are not working, even in safe mode. I strongly suspect it is due to dust, and I should clean under the keys. My question is; is it okay to pry those keys off the board directly with a screwdriver? Or would it get damaged? EDIT: I bought this machine in 2014, used it as my primary computer until around March 2017, after which I've been using a different laptop. I'm trying to rejuvenate my old laptop at the moment, so it could be used by someone else. Thanks.

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RELEVANCY SCORE 100.4

good everning guys, I'm having a problem with my laptop after upgrade the cpu, cpu current i5 3210m and the new i7 is 3612qm,the laptop turn on but nothing appears on the display, when I return the old standard works which may be? I thank.

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RELEVANCY SCORE 97.6

Hello guys,So I have a Lenovo IdeaPad Z400 touch that recently fell from a table and the laptop itself looks physically OK and has no dents or cracks at all, even the glass touchscreen is ok but the top part of the LCD inside appears to be cracked as there are lines and black cracks on my screen. I recently took the laptop to a Lenovo service center and they told me that they had to change both the LCD and the touch screen module (or digitizer as i have heard) as they come in a package, this costs around $300 and is not worth it since my laptop would cost around the same if sold secondhand. My question is whether there is a way to change just the LCD without changing the touch screen module as it works perfectly fine. After taking my laptop to a technician outside of Lenovo, he claims that seperating the touchscreen module from the LCD would almost always result in the touch screen cracking so it would be unusable, is this true or is it possible to keep the old touch screen module and change just the LCD? Thanks in advance

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RELEVANCY SCORE 94.4

Hi, I have a problem, I would like to update the bios of my Lenovo Ideapad Z400. When I enter the web of Lenovo IHe says that this product is no longer available. I want to update my core i5 to core i7 and I have to update the bios for that.install windows10. PLEASE HELP The name of my motherboard is: Lenovo IdeaCentre B750the bios version is 71CN31WW (V1.10) if they have the last update of the bios help me or pass me the link. Thank you

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RELEVANCY SCORE 93.6

Hi Guys,I have a Lenovo ideapad Z510 (built-in battery) using windows 10 and Lenovo vantage is installed. How can i perfom a gauge battery reset please?The problem i'm facing now is that the battery percentage isn't accurate, it stucks at a percentage for example 99% , so the system doesn't recognise that the battery drains and suddenly it dies !! without any alerts or keeping my work as well !!i tried the firmware update tool but it keep saying that no updates for attached battery. And i searched alot about how to perform a gauge reset but nothing available for this version of lenovo vantage. I also tried charging in BIOS mode for 10 mins and discharging for another 10 and repeating this process 3 times but nothing changed.So please any help!

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RELEVANCY SCORE 93.6

Hi Guys,I have a Lenovo ideapad Z510 (built-in battery) using windows 10 and Lenovo vantage is installed. How can i perfom a gauge battery reset please?The problem i'm facing now is that the battery percentage isn't accurate, it stucks at a percentage for example 99% , so the system doesn't recognise that the battery drains and suddenly it dies !! without any alerts or keeping my work as well !!i tried the firmware update tool but it keep saying that no updates for attached battery. And i searched alot about how to perform a gauge reset but nothing available for this version of lenovo vantage. I also tried charging in BIOS mode for 10 mins and discharging for another 10 and repeating this process 3 times but nothing changed.So please any help!

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RELEVANCY SCORE 93.6

Hi Guys,I have a Lenovo ideapad Z510 (built-in battery) using windows 10 and Lenovo vantage is installed. How can i perfom a gauge battery reset please?The problem i'm facing now is that the battery percentage isn't accurate, it stucks at a percentage for example 99% , so the system doesn't recognise that the battery drains and suddenly it dies !! without any alerts or keeping my work as well !!i tried the firmware update tool but it keep saying that no updates for attached battery. And i searched alot about how to perform a gauge reset but nothing available for this version of lenovo vantage. I also tried charging in BIOS mode for 10 mins and discharging for another 10 and repeating this process 3 times but nothing changed.So please any help!

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RELEVANCY SCORE 89.2

Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore.  The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem.  If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.  

A:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?

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RELEVANCY SCORE 86

Hi there i have an issue since i replaced the battery on my device the battery is not detected and i have tried to update the bios, and follow some instructions i found online for taking the battery out-> press power button for 10-15 second ---> and so on , but with no success anyody had the same issue can help about it please ? or any advice its driviing me crazy, thanks.

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RELEVANCY SCORE 85.6

I need a new, ou used, motherboard for replaced the old with short circuit.Wher can I buy? Thanks. Wagner

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RELEVANCY SCORE 85.2

Hey all, sorry if this is the wrong spot for my post but I'm new around here. Yesterday, my Ideapad's battery malfunctioned when it was around 20%, and when I tried to plug in the ac adapter, it wouldn't charge. Eventually the battery ran down to 0, and now I'm stuck with a dead battery and laptop. Is there anything I can do? I initially thought it was the charger, and I ordered a new one, but even the new charger won't charge it either. 

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RELEVANCY SCORE 85.2

After doing a Lenovo update for battery firmware, now my battery will not charge. I have to be plugged into direct current at all times.  

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RELEVANCY SCORE 84.8

Bought it on December 31, 2015 IIRC. Dropped it, doesn't turn on at all, no power, it's dead, completely and utterly dead.

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RELEVANCY SCORE 84.4

Hi guys! I just bought an Ideapad Z400.  My problem is that when I hit Fn+Spacebar, the keyboard backlighting doesn't work. I downgraded it to Win7 64-bit rightaway and I haven't checked the keyboard backlighting in Win8. I checked the tech spec and it says Z400 has backlit accutype keyboard. Please help. Karl  

A:Ideapad Z400 Non-Touch - Backlit Keyboard or not?

i have same problem with you. I bought Ideapad Z400 because im interested with backlit keyboard but i didnt get that backlit fitur. I try to search on youtube and I find quote that backlit keyboard is optional. SO BAD..

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RELEVANCY SCORE 84.4

The download page for this update is up since a few days but there is no download available: http://support.lenovo.com/fr/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e555/do... And when you switch to another language like German or French the older version 1.14 is offered as downlaod. These bugs in your driver download section happen a lot, please fix them!

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RELEVANCY SCORE 83.6

Hi, I have a Z400 Touch laptop Ideapad - Type 6881. I downloaded Windows 10 a little while ago and put all my stuff on a USB drive before changing. After I did that, I had to reset my entire computer because my husband put a virus on it. I changed it back to factory settings and then updated it to Windows 10 again. When trying to put my stuff from my USB back onto my computer, the USB says that it is unallocated. Is there anyway I can get those files back or are they lost forever? If you could please let me know because I don't want to lose everything I have on it.
 
Mod's Edit: Image removed as it showed the serial number of the model.  If you wish to repost the image please edit out the serial number.  This is for the owner's protection. 
 
 

A:Z400 Touch Ideapad - Type 6881 (unallocated USB)

Hi lleclair46,
 
Thanks for posting and welcome to the forum!
 
When you inset the USB drive and go to 'Computer', is it showing less space than what there is actually on the drive? You can recover the unallocated space, but this may wipe whatever was on the USB drive. 
 
----------------------------------------------------------------------------------------Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 83.6

Hi, I have a Z400 Touch laptop Ideapad - Type 6881. I downloaded Windows 10 a little while ago and put all my stuff on a USB drive before changing. After I did that, I had to reset my entire computer because my husband put a virus on it. I changed it back to factory settings and then updated it to Windows 10 again. When trying to put my stuff from my USB back onto my computer, the USB says that it is unallocated. Is there anyway I can get those files back or are they lost forever? If you could please let me know because I don't want to lose everything I have on it.

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RELEVANCY SCORE 82.8

Plss.help my lenovo ideapad 110-14ibr wont turn on after the battery ran out.

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RELEVANCY SCORE 82.8

Plss.help my lenovo ideapad 110-14ibr wont turn on after the battery ran out.

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RELEVANCY SCORE 80.4

It happened to me twice already. On the first one the battery is not fully charged. But this time I don't know what I must do. I need to finish my final project and I only got 7 hours to do it. Please help me.

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RELEVANCY SCORE 80.4

It happened to me twice already. On the first one the battery is not fully charged. But this time I don't know what I must do. I need to finish my final project and I only got 7 hours to do it. Please help me.

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RELEVANCY SCORE 80

I followed instruction of OKO and started to callibrate my batttery. Now my battery is 0%, charging, but never get more than 0%, does not work if unplugged. Tried bios reset, acpi cleaned up.nothing help. Lenovo official service insitis to replace the battery. I feel that this is a programming bug rather than hardware issue. Please advise what shoudl i do?

A:Ideapad Z400, Z500, Z510 battery will not charge -...

Hi CuriousFox , 
 
Greetings.
 
To isolate fastest is to have another battery to use or charging the original battery on a known working compatible laptop.
The power checkout guide of the hardware machine manual provides steps to check battery charging integrity (example form Z510 manual page 21) .
 
You can also try plugging the laptop but not turning it on for 1-2 hours checking if there would be changes with the battery indicator LED.
 
Would it be the same using similar energy manager and operating system that came originally with the machine?
How is the battery health and battery report?
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 80

I followed instruction of OKO and started to callibrate my batttery. Now my battery is 0%, charging, but never get more than 0%, does not work if unplugged. Tried bios reset, acpi cleaned up.nothing help. Lenovo official service insitis to replace the battery. I feel that this is a programming bug rather than hardware issue. Please advise what shoudl i do?

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RELEVANCY SCORE 80

I have two Lenovo Y40-70 computers that I purchased within a couple weeks of each other.  They came with Windows 8.1 but I upgraded to Windows 10. A few months ago, I noticed that my computer battery meter was reading 100% for an hour.  I continued to work unplugged until the battery died while still reading 100%.  I recharged and the battery again read 100% for more than a couple hours, then died.  So the battery lifetime is as good as always, but the reading is not right.  When I reboot, it still reads 100%. Strangely, the second system, whcih I had not used for a while, was OK, but a few days later, it started doing the same thing (though it was reading 87%, the charge when the computer last worked right.  I suscpect that this happened after a critical update, which the second system went through later. Recently, I downloaded from the Lenovo website the newer power management software on both computers, and it did not help. Then I noticed the Battery recall so downloaded the "Lenovo Battery Utility 2015" to see if my system was afffected by the problem.  When I run the utility, I get the mssage "No Battery Detect."  So it would appear that there may be an issue with the software detecting the batter. Since I can't know the state of the battery (it appears to not want to recharge until it's empty, I gues because it thinks it's 100% charged), I cannot count on this computer when it's not plugged in. Now I ... Read more

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RELEVANCY SCORE 79.6

Lenovo Campanion says have a recommended bios update for my lenovo ideapad 510-15ISK Model Name 80SR Flash BIOS update - Flash from Operating System version for Lenovo ideapad 310/510 C 14/15ISK(with Touch/xiaoxin)Version 0XCN37WWApplicable OS Win7 & Win10(64-bit)  Installation READMEUpdated Date: 2016-10-08This package updates the basic input/output system (BIOS) on Lenovo ideapad 310/510 C 14/15ISK(with Touch/xiaoxin)But don't have touch screen do i install it? As it is a Recomended up date and it is not critical and I am a great believer in if it not broke dont fix itAs of yet this update is still pending! But I also like to keep things up to date  

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RELEVANCY SCORE 79.2

I have just upgraded my laptop to Windows 10 and when I booted it up the brightness on my screen was very dim. I tried to adjust the brightess as I normally would (Fn + F11 (or F12)) but it doesn't change the brightness even though it recongnizes me wanted to change it.  I had this problem when upgraded to Windows 8.1, but the fix I had for that doesn't work on Windows 10. Any help?










Solved!
Go to Solution.

A:Lenovo Z400 touch Brightness Problem in Windows 10

Hi, I have the same issue with my z 500 touch. The problem was fixed with an intel driver's update for win 8.1. I hope we can get an update for windows 10.  

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RELEVANCY SCORE 78.4

Hola tengo um problema quisera actualizar las bios de mi lenovo ideapad z400.Cuando entro a la web de lenovo medice que este producto ya no esta disponible. quiero actualizar mi core i5 a core i7 y tengo que actualizar la bios para esoAYUDA POR FAVOR el nombre de mi placa base es: Lenovo IdeaCentre B750 la version de bios es 71CN31WW(V1.10) si tienen la ultima actualizacion de la bios me ayudan o me pasan el link por favor.Gracias.

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RELEVANCY SCORE 78.4

Hello. First of all, thank you for taking the time to view my post and potentially help me out. So the problem is that my laptop will not start. I was using my laptop here one day and it was working fine, but it was unable to charge for some reason and ended up shutting down so I went to bed. The next morning I tried turning it on, but it was dead. I have tried a different charger as my sister also has a lenovo laptop, but this did not work either. I would think if the battery was the problem, the laptop should still be working with the charger in? I have tried calling support line several times with no answer, the warranty has gone out and I forgot where i bought the laptop sadly. Really frustrated over here, and any help is highly appreciated!

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