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Solved: Blank Screen after Windows 7 log on; only Safe Mode works

Q: Solved: Blank Screen after Windows 7 log on; only Safe Mode works

I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.

I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).

I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:

"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."

^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.

I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I must admit I am reluctant to think so because someone once came to this board with the seemingly exact same problem and no one here was able to help him.

Just to reiterate, I can boot up in Safe Mode, with or without Networking as well as accessing the Command Prompt. That's about all I can do. Thanks for taking the time to read this.

-Mike P

Edit: Now when I do a System Restore, I get this error message when it restarts (everything else is blank unless I restart in Safe Mode):
However, when I try to navigate to this location either via Windows Explorer in Safe Mode or via the Command Prompt, one can clearly see that the location doesn't exist. I am confused.

RELEVANCY SCORE 200
Preferred Solution: Solved: Blank Screen after Windows 7 log on; only Safe Mode works

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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A: Solved: Blank Screen after Windows 7 log on; only Safe Mode works

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RELEVANCY SCORE 97.2

ok i was getting help with this another forum but that forum is currently down and the last thing they had my try was to try the last known good configuration if that would boot into windows, well i tryed that and it didnt work, this all started after i used combofix in safemode to remove some virus on my computer and now i cant boot into windows normally so if anyone has any advice please let me know thanks.
 

A:blank screen on boot up but safe mode works

While booted into the safe mode try looking for any error or warning messages in the Event Viewer, which is in Administrative Tools in your Control Panel. You click either application or system on the left side in Event Viewer, then I do click view, filter, then click to uncheck the box for information, apply and ok, so then only warnings and errors will show on the right. Then just double on one of those to open to see the details of it. Maybe try to run the system file checker tool in safe mode too, click start, run, type in this; sfc /scannow , and include that space before the / too.
 

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RELEVANCY SCORE 96

Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.

http://forums.techguy.org/windows-nt-2000-xp/596146-solved-windows-cant-boot-black.html
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.

All 3 safe mods work fine.

Ran chkdsk /r in recovery.
Ran proper fixboot procedure.

Went into safe mode and checked the event viewer.

The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:
AmdK8
Fips
nod32drv

Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.

I highly doubt this is a hardware issue as it is more of a driver/software issue.

Anymore information for me, or from me that you need, i would be extremely happy.
Thanks for your time.
 

A:Blank Screen Freeze Up before Splash screen. Safe mode works.

Before I say the hard drive is dying, you need to try the XP repair as you have done most else you can already:
http://www.michaelstevenstech.com/XPrepairinstall.htm
 

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RELEVANCY SCORE 93.6

This is my wife's laptop. The problem started recently, about a week ago When she starts the laptop, often (but not always) there is the hp logo, and then the screen goes black. It does not always happen, and sometimes it happens when the laptop has not been used for a few hours.

The screen seems to wrok okay in safe mode, bit has problems in regular mode. The laptop is about 4 years old, came with Vista, but now has Windows 7 premium home edition. I reinstalled windows 7, but the problem has not been resolved.

Grateful for your advice. Should this laptop be discarded? Repairs are quite expensive in Switzerland, and rather than spend good money on an old laptop, I would prefer getting a new one, if an easy solution can not be found. HP G60-235DX Windows 7 (32 bit), 3GB RAM, plenty of free HD space.

Many thanks.
 

A:Solved: Screen is black in Windows, works ok in safe mode

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RELEVANCY SCORE 87.2

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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RELEVANCY SCORE 85.2

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 84.8

I have scanned through the other posts and the closest thing that I could find to my problem seemed to involve a video card going kaput. I'm just hoping maybe one of you can confirm this for me before I take my pc up to the repair shop and they try to sell me something I don't need.

So, here's what is going on. Yesterday my Dell Dimensions (2500 I think?) was working just fine. I noticed the fan was running for quite some time so I got up to check and just as I suspected virus scan was performing a scan of my system. After the scan was completed I exited out of virus scan and figured the fan would stop running shortly. A few hours later I notice the fan is still running, so when I go to check my pc all I see is a black screen. The button on my monitor is flashing between yellow and red, so I restart my monitor and the test page comes up. It says my monitor is working and to check pc connection. After that I manually restart and the windows logo comes up but then we're right back to that black screen. I am currently in safe mode with networking which is obviously working just fine.

Now -- about two weeks ago the monitor that came with this system died. I snatched an older monitor from a spare pc in the house and attached it to this system. I don't know if that has any bearing at all on the events that have taken place but I wanted to let you know that I had infact made a change recently.

Thanks in advance for your help.
Ren
 

A:Solved: Black Screen on startup BUT Safe Mode works

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RELEVANCY SCORE 84.4

Hi All!
 
I have a windows 7 laptop (can't find my original Windows 7 CD's that came with the comp).
I turn the computer on, enter my password, and everything loads up.
But, I can't open anything once I'm there... Not the desktop icons, not the toolbar icons, not even the start menu! Ctl-Alt-Del doesn't work either!
I had some malware that I removed using malware bytes.  After I removed it, these problems started!  Before then the only problems were some lagging and random video ads playing on pages I was visiting.
I also found "MyPCBackUp" program, which I was told was a virus.  I deleted that too.
The only way I can get ANYTHING done is to open in "Safe Mode with Networking."  I can use most of my programs including anti-virus and chrome.
I've been told that a virus may have corrupted the operating system.
 
PLEASE HELP!
I'm not sure what to do!
 
--Serena

A:Windows 7 - Stuck after log in screen. Only safe mode works!

Can anyone on here help?!?!!?

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RELEVANCY SCORE 84.4

Alright guys
 
I am having a few problems with windows 7 and I was wondering if there was anyway to fix it without doing a fresh install.  Before I start I must say that I have not changed any of the hardware so I don't know why I am getting this problem now.  My windows 7 home was working then I loaded up a game to play and it froze so I restarted the machine, now all I am getting is a black screen after the windows logo,,
 
I have even tried to go into safe mode and I get the same problem as above.  I can't even repair it because it doesn't find anything wrong with it..
 
I believe it must have something to do with the display settings within windows itself.. So I am wondering if I remove the display driver and reboot if that will solve it. If so how do I do it through the command prompt in repair mode??
 
Please someone help me

A:Windows 7 Blank Screen, Even In Safe Mode - How To Fix?

Hi I had this problem its Windows Explorer not running, to get it running so you can start sorting the problem open Task Manager Ctrl, shift, Esc, then file, New task type EXPLORER & run (enter) all is then as normal. I changed graphics drivers, No good! Microsoft give registry edits they didn't work!! So i ran a full update from a current version, my original install was win 7 & i had installed sp1 so you must run that version. It was run as an upgrade from the running OS so no data was lost.
 
Others reported that the registry fixes worked  but for me  after several days on & off on this machine I found it to be the best way.

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RELEVANCY SCORE 84

This problem started yesterday.

I was in the middle of using Solid Works and the monitor went blank, my PC was still running, the music i still had int he background was still playing even.

The power light on the monitor is not loosing power, a short while after it seems to loose its signal from my PC it displays a standard "searching for signal" type of message, as if it was not connected at all.

After this original occurrence i restarted my computer, and it seemed to be OK while i used it for about a hour. However, later that day when i got back from class it had done it again (sometime while i was away) while it was just sitting at the desktop.

Now the screen seems to "loose signal" within a minute of turning on, unless i run in safe mode where everything seems to work fine.

Things i have tried:

Over Heating:
Video Card, CPU, RAM, the monitor itself, nothing feels even warm to the touch.

Drivers (Video):
The first thing i tried while running in safe mode was to uninstall my old drivers, and then reinstall new ones.

Resolution Issues:
I dont think it could be an issue with resolution, simply because it goes off randomly during normal operation, not at any special time

Viruses etc??:
AVG didn't pick anything up, i uninstalled AVG and got a fresh copy of the the newest version, still nothing. After that yeiled nothing, i uninstalled it and installed the lasted version of McAfee i could get my hands on (8.5i) it also found nothing.

A few d... Read more

A:Monitor goes blank, works in safe mode

anyone?
 

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RELEVANCY SCORE 84

I've recently crashed and re-installed Windows XP on my Dell M4300. Completely removing all old data. After installing windows, I updated everything via Windows Update so that everything is good to go.

Now, when I startup windows xp, I get the normal Win XP splash screen: http://tinypic.com/r/2dt5b0g/6

After it loads, the screen immediately changes to this: http://tinypic.com/r/ivkca1/6

And it will stay that way until I manually shut it off. Upon turning it back on, the exact same thing happens. Notice that the messed up screen always looks differently: http://tinypic.com/r/5arg4m/6 (notice the different colors)

However, I can start up in safe mode just fine! No problems whatsoever!

What could be causing this and how can I fix it?
 

A:Solved: Error, Screen messes up on boot but works in safe mode, Win XP

When Windows will only start in Safe Mode, it's typically a sign that you've got a bad third-party driver installed (since they are not loaded in safe Mode) and in your case I would have to say it's the video/graphics driver. In Safe Mode, Windows loads it's own low-res generic video driver, hence no stripes on the screen.

Download the correct video driver from Dell if you don't have a driver CD for your M4300, and install it in Safe Mode.
You can get internet access on your M4300 (to download driver from Dell's website) by invoking the Advanced Startup Options and choosing "Safe Mode with Networking".
 

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RELEVANCY SCORE 84

Dell Optiplex running XP SP3. On boot just goes to a blank (but glowing) screen after the DELL startup screen.

Can get the boot options screen, but trying to boot into safe move it hangs on SR.SYS

Booted into recovery console and ran chkdsk which reported it had found errors. Did fixmbr and fixboot, but still get the same problem.

What to do next?
 

A:Solved: Blank screen on boot, hang on SR.SYS in safe mode

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RELEVANCY SCORE 82.8

Hi folks. 
I've scoured the internet looking for an explanation but can't find anything.
 
It was working perfectly well, closed the cover, opened it again five minutes later and only grey screen.
Graphics are fine until log in screen and then everything is grey, I can hear the start up sounds though.
 
Booted it in safe mode and played around with resolution settings but didn't get much further than that. Got the screen replaced on it a few weeks back but no new software or issues with the new screen. 
 
It's an HP Pavilion Entertainment PC running windows 7. 
Any ideas?

A:Windows 7 Grey screen immediately before log in, works perfectly in safe mode

In Safe Mode, uninstall the Display Adapters by right clicking on them and selecting "Uninstall"
If it offers to uninstall the drivers, check that box.
Once that's done, reboot into normal mode to see if you can see the display.

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RELEVANCY SCORE 80

Hi all, I found this site by doing google searches on the subject. Great place you have here!
Anyway, while running a scheduled virus scan with McAfee, it would alway freeze toward the end.
I attempted to turn off the wireless radio via the hot keys (fn+F2 on my Dell XPS L702X) during the scan,
but when I can back on, I was getting a limited connectivity (no internet acess) with both my wireless and wired
LAN connection. I booted up in safe mode with networking and I have full internet acces, which is how I am typing right
now. I am having hard time finding the 3rd party software that is blocking my connection. If I boot into Normal Mode
but turn off all services via MSCONFIG, I get no access. It is only when I am in safe mode. Any suggestions? Here is my log file from HiJackThis ran during safemode:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:38:03 PM, on 8/24/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.e... Read more

A:Solved: Windows 7-Internet only works in Safe mode with networking

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RELEVANCY SCORE 80

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.

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RELEVANCY SCORE 80

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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RELEVANCY SCORE 79.6

Hey guys, I seem to be having trouble, and I'm not terribly inclined with laptops and computers, mine is an HP G62 laptop, and that's about as far as I know about it. The other day I went to use it, opened it up, I had 3 tabs open (google chrome), and I tried to open a new tab. All new tabs were freezing, and my itunes had frozen as well. I tried closing the laptop, hoping it would go into sleep mode, but it didn't, it stayed running. I reopened it and the screen stayed off, so I did a hard reset (holding the power button to turn it off) and started it back up. I started it in normal mode, and logged on, but after loading from the log on screen, it went to a black screen with just the cursor, and stayed there. I did another hard reset, and started it in safe mode, and now this is how I'm currently running. I've tried disabling the display drivers and restarting, that worked momentarily, but froze shortly after. Next, I tried a system restore, which did absolutely nothing, and then I ran chkdsk and, again, nothing. After all this, I decided to try uninstalling the display drivers, which, once again, did nothing. This seems to be all the info I have gathered from online, and through friends' help, there seems to be nothing left to do that may fix this problem. Anyone have any idea on where to go from here?

A:Black Screen in Normal Mode. Only Safe Mode Works.

Hello ericberard,

 

You?re having a problem with the computer going to a black screen.

 

First test the hardware.


Turn off the computer

As you power it back on, tap the F2 key. This will load hardware diagnostics.

Once the screen loads run the startup test.
 

If this is windows 7 and the startup test pass.


Power back off the computer.

As you power it back on, tap the F8 key. This will load Advanced Boot Options.

Select Last Known Good Configuration.
 

This will take the system back to when everything was working correctly.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

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RELEVANCY SCORE 76.8

Hello everyone I have little to no experience with computers. I replaced my broken laptop screen with a new one online. The screen is only working in safe mode. When I plug it in to a television via HDMI it is good to go. I would deeply appreciate any help with this.

Laptop is a Sony Vaio VPCCB25FX
Old screen is LP 156WF1 (TL)(C1)
New screen is LP156WF1 (TL)(C2)
It is up to date with drivers. I have no clue how to fijx this

A:Vaio Screen only works in Safe mode after replacing old broken screen

If the screen in working in the bios and safe mode, then the screen is indeed working.

If you boot into safe mode with networking, can you redownload the display adapter driver?

You could also try Clean Install Windows 7

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RELEVANCY SCORE 76.8

Windows 7 Fresh install results in slow internet speeds. Safe mode works.
A week ago, I upgraded my XP gaming box to a new video card (gForce 460), new RAM. I also bought windows 7 and did a fresh install. I formatted the drive that had xp on it and installed windows 7.

As soon as windows 7 was loaded I noticed the network slowness because it took forever to download the updates. I thought it was the fact that I hadn't installed the NIC drivers so I UPDATED THE NIC DRIVERS to the latest version.

When that didn't fix it I went in search for the cure. I googled and found people having similar problems and did everything anyone suggested. Here is a short list.

turned off auto-tuning
turned off IPv6
turned off homegroup
reinstalled drivers
uninstalled drivers (to get windows default drivers)
disabled many services to many to really list out.
turned off Windows defender and windows firewall.

Nothing worked. Finally I tried booting into safe mode with network. IT WORKED. The download speeds are normal in safemode.

So since it works in safe mode I am led to believe that it is a windows service that is causing the problem. So I play with disabling services that I think could be related and there is no change.

Finally I break down and decide that I will disable every services that isn't running after booting into safe mode and then I will add services back one by one until I find out that is killing my speed.

I do so but when I boot out of safe mode, I still h... Read more

A:Solved: Windows 7 Fresh install results in slow internet speeds. Safe mode works.

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RELEVANCY SCORE 76.8

Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.
 

A:Solved: Help, laptop only works in safe mode, hangs up in normal mode.

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RELEVANCY SCORE 76.8

Hello,
I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

A:Solved: Computer freezes in regular mode but works in safe mode

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RELEVANCY SCORE 76.4

Hello,I have an HP Pavilion running Windows Vista. The problem I am having is that my screen will only come on in Safe Mode. If I try to start regularly, it gets just to the point where my desktop should open and the screen goes black. I have been trying to self diagnose the problem and I think I may be close, but I can't completely solve it. I am running a NVIDIA Geforce Go 6150 Driver. In reading through some forms I found that this may be a problem so I uninstalled it. After the uninstall my computer opened fine in normal mode and automatically downloaded the driver again. After the driver installs it requires a restart and then will not open in normal mode again. I have went through this process 3 times and each time I get the same results.Although in SAFE MODE, here is my DSS Log:.DDS (Ver_11-03-05.01) - NTFSx86 NETWORKRun by matthew at 9:58:36.92 on Sat 04/23/2011Internet Explorer: 8.0.6001.19019Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.958.311 [GMT -4:00].SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k secsvcsC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Win... Read more

A:Laptop screen only works in safe mode

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 76.4

Hi - my first time using a tech forum so sorry for any newbie stuff. Whilst using my PC it crashed, then when I tried to reboot I get the blue screen. Reboot allows safe mode functionality with netwroking. On one reboot I did see a note saying cleaning boot of a file in john/mydownloads/nvVidia/nvidiaZwinky.driver....or somthing like that but still no joy after that in booting. It's not in that file either when I looked. I've got my Hijack log here for anyone who knows better than me to comment on. All thoughts much appreciated. I've attached my dxDiag as well. Since it's started in safe mode some info obviously missing, sorry.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:53, on 22/08/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\PROGRA~2\MICROS~1\Office12\OUTLOOK.EXE
C:\Program Files (x86)\AVG\AVG8\avgcsrvx.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http:\\www.pcspecialist.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page ... Read more

A:Blue Screen but works OK in safe Mode

HaHa..LOL....it was my ASUS 9800 GX2 that's failed on me. I had 2 in SLI and when the first went I sent it back to PCSpecialists who built it...apparently there's a new card on its way to me....fraid I didn't put 2 n 2 toghether when the blue screen happened, I disabled the card and now the PC boots but using basic graphics drivers.

Sorry for clogging up the forum.

 

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RELEVANCY SCORE 76.4

First im sorry that i cant run your sys info program im in safe mode and it wont let me run it. I have hooked my HP pavillion 6000 using 2 amd core II processers, and a raedon 3600 graphics card from ati. I can get more info later if you need it. I have hooked my PC to my Sansui 40" HDLCD tv to use as my monitor. it works for a time and works great then at random intervals sometimes 2 hours sometimes a week the image goes black. this is not sleep mode i have fixed all the settings for this occurance, i have tried to update the driver from ati but the pc is having trouble installling the software. when the screen goes black it will only work in safe mode. I can restore the pc to a previous version a few days prior and it works for a time but the same problem occurs please help i like using my pc like this and would like it to work properly.
 

A:Black screen only works in safe mode

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RELEVANCY SCORE 76.4

Hi guys, got the vundo.exe Trojan on my computer, was trying to get to safe mode so went through selective startup option and chose safe boot minimal (I think?.) Now the computer is stuck in safe mode and I?ve not go idea how to get back out!!! All I get is a black screen on start up with safe mode in all four corners and a command prompt box. I can only see a few services running on Task Manager. What?s the command to get back to selective startup option!!!! Really want it just to start normally L Thanks a million, Stephen!

A:Safe Mode Blank Screen - Help!!!

You might want to perform a Chkdsk to check for hard disk errors.

http://support.microsoft.com/kb/315265

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RELEVANCY SCORE 76.4

Hi guys, got the vundo.exe Trojan on my computer, was trying to get to safe mode so went through selective startup option and chose safe boot minimal (I think….) Now the computer is stuck in safe mode and I´ve not go idea how to get back out!!! All I get is a black screen on start up with safe mode in all four corners and a command prompt box. I can only see a few services running on Task Manager. What´s the command to get back to selective startup option!!!! Really want it just to start normally L Thanks a million, Stephen!
 

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RELEVANCY SCORE 76.4

i have mozilla firefox 3 and yesterday, i did a system restore because my computer was not working, you know, the usual viruses etc. system restore has made my computer normal again except for some problems.

first, a message popped up every time i logged into my account: "one of the libraries needed to run this application could not be found." i'm not sure what application it was referring to! mozilla firefox is not working, every time i open it, it says the connection is interrupted. internet explorer also does not work but msn does work, so i am connected to the internet. mozilla does work in safe mode though. i've turned firewalls off as well. also, my trend micro internet security doesn't work, i can't open it, so i removed it frm my pc and installed avg free 8.

please, i'm not that great with computers so any help will be REALLY APPRECIATED!
 

A:Solved: Firefox Works in Safe Mode not in Normal Mode

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RELEVANCY SCORE 76.4

I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.
Some background:
Wireless issue, have wired to router with no internet problem.
ISP is Comcast
Cable wireless gateway is a Xfinity Arris TC8305C
Came with McAffee which I removed. Was using Malwarebytes and Spybot search and destroy. Removed them only using Microsoft essentials. Have tried turning off firewall and essentials.
Kids have PC and Xbox wired to router. Also have another laptop and wireless XBOX connections, all with no problems.
Sys info: Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4003 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1809 Mb
Hard Drives: C: Total - 461838 MB, Free - 408628 MB;
Motherboard: Dell Inc., 02KWJK
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:Solved: internet works in safe mode but not normal mode

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RELEVANCY SCORE 76.4

I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.

A:[SOLVED] internet works in safe mode but not normal mode

I'd guess you have some kind of malware on your computer, have you run a virus scan? I'd followup with something like malwarebytes.

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RELEVANCY SCORE 76

I have here my Mother in Laws C670-14D and its developed an issue whereby when you power up the screen is blank. it does have backlight and you hear the windows startup sound that you get before you login as windows starts up.

I can see the screen if I start in safe mode, in fact I'm using the PC in safe mode as I type this.

I did hae a similar problem in the past with another Toshiba laptop and that was windows 8, the issue was connected with power save settings but I've tried all of those and no luck. Also tried the remove battery suggestions, nothing has worked.

I'm guessing windows has done an update that is causing this but I'm at a loss and google has turned up nothing.

Running Windows 10 Home edition 64 bit

Any ideas anyone?

Thanks in advance

Steve

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RELEVANCY SCORE 75.6

Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

A:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

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RELEVANCY SCORE 75.6

Hello all, my BSOD problems are thankfully a thing of the past now! However, I have a new issue that has been quite confusing to me. When I log in to Windows normally, I'm presented with a black screen and a cursor. Through findings of my own I've found that it's because windows explorer is failing to launch. Upon trying to start it by opening the task manager via CTRL+SHIFT+ESC and opening a new task, I'm presented with an error code that tells me windows explorer failed to launch (I believe the code was something like 00x000002...I'm currently at work and don't remember it exactly off the top of my head). So I attempted to restart in safe mode, and that worked perfectly fine. I ran my virus scanner (Kaspersky Internet Security) and found no threats. I then attempted a system restore, and that failed to complete for an unknown reason. The next time I tried logging in to windows normally, it gave me the black screen again. After some frustration, I gave up on trying to fix it for a while and shut the computer down. After turning it on, however, I was able to open windows explorer manually through the same method I mentioned earlier, and it actually opened this time. I ran the sfc scan through the administrator's privilege command prompt, and was told that there were files that were corrupted but could not be repaired. I don't have a windows CD and am not sure where to go from here. Should I start my computer on safe mode with networking... Read more

A:Black screen with cursor, safe mode works

Here is the CBS log I mentioned in the OP. Not sure which information is relevant, but I had to trim most of the document and left just the most recent stuff from the very bottom.

Another note is that upon starting in safe mode, I received a message saying that System Restore did not work, and that an unexpected error occurred while the computer was attempting the restore.
 

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RELEVANCY SCORE 75.6

Strangely, my computer booted just fine last night. My sister checked her Hotmail, and chatted on MSN for a short while. I turned it on this afternoon and it hangs at the Windows XP logo screen. The blue bar in the loading box is still moving, but windows never gets any further. Safe mode works OK. AVG scan shows no infection. I restored my Master Boot Record just in case, but it still won't boot.

I have service pack 2.

Any help would be much appreciated. Thank you.
 

A:Win XP freeze at logo screen, safe mode works.

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RELEVANCY SCORE 75.6

Hey all, I have windows 2000. I turned it on and when I got to the desktop it was all weird. It has like three or four fuzzy split screens. I can get into safe mode and even ran the AVG to check for viruses. I didn't find any. I tried to get the computer to last known good configuration, but that didn't work. Any suggestions? Thanks Lea
 

A:Desktop has a triple screen but safe mode works

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RELEVANCY SCORE 75.6

Hi there!

I'm here after spending most of yesterday trying to figure this out myself. I should have just come straight here because you guys have ALWAYS fixed my computer problems in the past.

My computer:

Windows Vista Home Premium (6.0, Build 6002) Service Pack 2; HP Pavillion m9100t; Intel Core 2 Duo E8400 @ 3 GHz; 2.47 GB Ram; 32-bit OS; NVIDIA GeForce 8800 GT; DirectX 10

Problem started when I turned on my pc yesterday morning. I had been walking around doing things and did not notice that it had failed to boot correctly. It was on a repair screen for some time and eventually notified me that it could not repair startup problem. After this I rebooted again and told it not to go to repair but to boot normally. It then went to a blue screen page which of course went by too fast for me to see much. I rebooted, this time in safe mode with networking. I set my computer not to automatically restart and then rebooted again so that I could read the bsod. I wrote down the stop error codes and rebooted to safe mode with networking again. Long story short, I didn't know what the error codes were, but I figured I could search them online. I ran all of my virus and malware scans, got the most recent windows updates (had already been at service pack 2, but there were some other updates) and started surfing the web for solutions. This was done over a period of time since I was also doing other things in the house. I did find that once in every 4 or 5 reboots, it will re... Read more

A:Blue Screen at start up, works in safe mode

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RELEVANCY SCORE 75.6

Yesterday when I tried to start up desk top with Vista Office it popped to 'Blue Screen' then out to dos startup selections. Can still start up in Safe Mode.
Tried removing some programs; some will not go.
Checked Problem Signature file
Problem Event Name: BLUE SCREEN
OS Version, etc.
Additional info.
BCCCode 50
BCP1 9cf9d000
BCP2 0000000
ETC.
Don't know if this means anything.
Computer Lenovo
Don't know what else I can supply.
Help please.
 

A:Blue screen on startup, only Safe mode works

Some reasons for Blue Screens
New hardware - software installed.
Device driver - Video driver - corrupted - faulty.
Faulty Ram - Overheating - Dying hard drive etc.
======
Can you get into Safe Mode with Networking?
Check and post
TSG System Information Utility - found here.
http://static.techguy.org/download/SysInfo.exe
======
Post the Minidump files
Create a new folder on the desktop and call it dumpfiles [or something similar]
Look in c:\windows\minidump
Copy the last 4 minidump files to that folder.
Close the folder and right click on it and select Send To Compressed [zipped] Folder.
Windows will compress the file and then save the new zipped file in the same location.
Attach the zip folder by using the 'Upload a File' button.
======
Run a Mem Test.
http://www.memtest.org/
Scroll down to 'Download (Pre-built & ISOs)'
'Download - Pre-Compiled Bootable ISO (.zip)'

Download the ISO file - then burn the ISO to a Cd.
Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.

It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram - test each Ram stick one at a time and test them in different slots.

Guide to using Memtest86+
http://www.bleepingcomputer.com/forums/topic207910.html
======
Run system file checker.
Click Start
Type cmd in search box
Right click cmd.exe to run as administrator.
Type
SFC /SCANNOW
Press Enter
 

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RELEVANCY SCORE 75.6

Here's the situation: my daughter and I open her computer to clean it and have a look at the video card. We pull the card blow out the dust and reinsert it. We also pull one of two memory cards (to see what's in there) blow out the dust and reset that.

Now hit start button: Windows begins to boot, it finds the drives, then we see the Windows screen - the three bars dance across their track - but we get a black screen that says: Sorry, We apologize Windows failed to start. There may have been hardware or software changes blah blah blah...then it asks if I want to start in Safe Mode, Safe Mode with Networking, or Normal Mode.

Safe Mode works just fine. No issues using any hardware or software.

But if I try to start normally, it quickly tries to reboot, shutting down the video output (the monitor goes into no signal - energy saving mode) then the process start a new.

We made no changes! We opened it back up and made sure all the cables and connections were secure. But no luck.

Any ideas?

Thanks
yustr and baby yustr

A:[SOLVED] Safe Mode Works but not Normal Mode?

Hi yustr
It could be that something has happened to your video card. In Safe Mode Windows doesn't use the video card but uses the onboard graphics. Have you got another video card that you could try?

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RELEVANCY SCORE 75.6

Hi, my computer has had some problems recently

I had redirect issues on Internet Exploer

I reinstalled Internet Explorer 8 and rebooted
When i rebooted the second time, it started up it went to the black screen which asks if you want to start up in safe mode, last known working configuration etc etc. I have tried all options and none of them work, it sounds like it it whirring into action but then it comes back to the black screen.

Can you please help me?

A:Can't get by Blank Screen (Safe Mode, Last known Good etc.)

<<Hi, my computer has had some problems recently...>>

My guess is...your system still has those problems. Mind sharing exactly what symptoms were exhibited by "some problems"?

Louis

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RELEVANCY SCORE 75.6

Ran Spybot and Adaware.

When I try to boot into SAFE mode, I get a blank screen. Tried to launch explorer.exe from there, but it kept stopping that process.

Logfile of HijackThis v1.99.1
Scan saved at 8:42:08 PM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet E... Read more

A:Winfixer got me, blank screen Safe Mode

Hello and Welcome

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Download this tool and save it to your desktop. Then double click the tool and follow the instructions.

VirtumundoBeGone.exe

When its done, reboot and post the log that is created on your desktop called VBG.TXT in your next reply


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Then, perform an online scan with Internet Explorer with Panda ActiveScan Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
Click Scan Now
Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer Once the scan is complete, it will display i... Read more

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RELEVANCY SCORE 75.6

So basically my Nvdia was acting up and a tutorial told me to uninstall the drivers in safe mode and reinstall. but my BIOS menu wouldnt show up so I followed another method using msconfig that manually launched it into safe mode. I didn't realize that it launched in safe mode everytime until you disable it. unfortunately I can't disable it as the computer sends no image to my screen and is blank. so if there is a method to basically force your pc to start in normal mode I could disable the settings and all would be good.

A:Stuck in safe mode with blank screen. need help

Hi, when stuck in safe mode press the ctrl + alt + del buttons together. From the options select "TaskManager" in task manager "new task" type msconfig, go to "Boot" now undo the safe boot option. Restart.

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RELEVANCY SCORE 75.6

Hiya all! I have big problems here. First of all, Im trying to troubleshoot a toshiba m45-s169 laptop with windows xp sp2 home in it. The problem was that the screen wouldnt come up until I logged in (you could see a dim image while booting up and an external screen works, so I guess is not the video card nor the inverter since I tried a new one)... so I changed the adapter settings to "auto" and after that I get a blank screen with the backlight on right after windows loading (I can hear the sound when the desktop is fully loaded though). So I try to boot under safe mode but it freezes halfway, still in text mode. I have tried all the options under F8 and none works except Last known good config and normal boot, but I cant see anything. Can anyone help me? Thanks
UPDATE: I took the hd apart and ran a chkdsk from another laptop. It found no errors.
 

A:Blank screen, safe mode freezes

any thoughts?
 

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RELEVANCY SCORE 75.6

Hi, there:
 
My computer is Windows 7 PC and I got a blank white screen at start up.  I try to get to safe mode and safe mode with networking and it automatically shut down.   I was able to get to safe mode with command prompt but it does not have internet access. Since I don't have internet otherwise, it is quite difficult for me to communicate.  I use borrow a phone with data so I can communicate for the time being.  I was suggested to run combofix and saw this forum.  Attached is the log. 
 
Please let me know what I need to do. 
 
Thanks for your help.
 
wlc2wlc

A:Blank screen and safe mode shut down

Hi, there:
 
My apologies.  I saw others providing a DDS log so here it is.
 
Thanks.
wlc2wlc
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 MINIMAL
Internet Explorer: 8.0.7600.17197
Run by Desmond at 18:42:24 on 2013-03-01
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.2.1033.18.3958.3050 [GMT -8:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\svchost.exe -k secsvcs
C:\windows\system32\ctfmon.exe
C:\windows\explorer.exe
C:\windows\helppane.exe
C:\windows\system32\notepad.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ca.yahoo.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSCA&bmod=TSCA
mDefault_Page_URL = hxxp://www.google.com/ig/redi... Read more

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RELEVANCY SCORE 75.2

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.
So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

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RELEVANCY SCORE 75.2

Hi there to who ever may be reading.

First of all thanks for taking a look at my issue, the problem as follows :

It shuts down (ie turns off, need to manually press the power button to boot up again) when getting to windows xp desktop.

what i have tried so far:
complete reformat windows xp home

complete reformat windows xp pro

taken the battery out of the motherboard for 30 secs then putting it back in(sometimes this works and it did for a while inabling me to install some softwarelike mobo drivers then after
reboot the problem persisted)

Following that i have tried different batterys and no battery at all each not solving the issue

started in safe mode and installed service pack 3

cleaned processor and heat sink

tried different psu

tried different hard drive (with fresh install)

I originally thought it would be a power issue but i have left it on overnight in safe mode as a test and it never shut down. It only seems to shut down in normal mode! i thought it might be a software issue but i have reinstalled it with different discs and different versions.

I dont think it is a hardware issue as it doesnt turn off when in safe mode, but then i dont think its a software issue because of the multiple clean installs that i have done. So i really dont know.

Please, sombody put me out of my misery. . . . What is wrong with my computer!

A:Help Please : Windows shuts down in normal mode, but works in safe mode.

Post all hardware specs, including power supply wattage and brand.

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RELEVANCY SCORE 75.2

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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RELEVANCY SCORE 74.8

I'm writing this on my phone cause my pc doesnt work. Its screen went black after I used Windows tool to restore a damaged USB stick. I rebooted my pc and when I don't go into safe mode, it tries to do a file check but this fails and it then proceeds to a black screen where I do have my cursor and can move it, but thats it. I have tried many reboots but or doesnt change anything. Getting a little desperate now. Does anyone know a fix?

you can find a picture of the screen i get before going to the black screen upon startup here: http://imgur.com/rqm9bCf
 

A:After repairing a USB stick my pc went to black screen. Only works in safe mode since

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