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Brand new Ideapad 720s overheating and loud

Q: Brand new Ideapad 720s overheating and loud

I brought a brand new ideapad 720s, it's only 2 days out of the packaging but from day 1 it's been overheating and super loud, much more so then what I'd expect from a new computer. Is it hardware issue? Should I look into exchanging it?

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RELEVANCY SCORE 200
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RELEVANCY SCORE 85.6

My notebook has been experiencing a problem where the screen would go black. Keyboard backlighting still works but everything else doesnt't (sound cuts if it happens wile watching a video or listening to audio). When the screen goes black, nothing I do will bring it back unless I power cycle it by holding down the power button. This only started to happen recently after coming back from a trip where the notebook was used for 8+ hours each day for 5 days (not heavy use; office work and video streaming).  After some troubleshooting, the black screen happens after I hear the fan spin up indicating that the internals are starting to get hot. Once it sounds like the fan has hit maximum rpm, the screen will go out. This sounds like a hardware defect to me, but before I send it in for warranty, I want to see if there's any suggestions on anything else that I can do. I want to avoid warranty for now since I have a big trip coming up in 2 months. Not sure if I'll have the notebook back before then.

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RELEVANCY SCORE 79.6

SERIOUSLY LENOVO i have seen so many people having this issue while trying to fix my issue with this. even just opening steam (yes im going to do just light gaming and work) my fan ramps up and is very distracting with cpuid hwmonitor just readind 34 max while idle on the cpu and 940mx. please lenovo give us some form of fan control to set are own fan profiles or something! it is very distracting also i have been googleing the last few days nothing helps and its all about the y510 even wrighting this i had to turn up my head set to drown out the sound of the dam fans! EDIT: no my fan is not colliding with the fans case (buzzing) its just ramping up to far and loud!' EDIT 2: yes i am aware of all the thermal throttling other people are getting and if ramping up the fan speed was a bios patch to this thats fine. but me and proberly some other people would like to set a custom fan curve or something

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RELEVANCY SCORE 64.8

Hi, Interested in buying the 720S 14 with 8th gen intel cpu and MX150,  but I can't find one to actually hold in my hands and get a feel for. I have seen other models in the 300 and 500 series and wondered if any of them are a close match for the 720s 14 in looks and build. This is in the UK if this makes any difference. Many thanks in advance Manco  

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RELEVANCY SCORE 61.6

Dear All good evening! A month ago i bought a brand new Ideapad 720s -13ARR with Ryzen 5 2500, 8 GB ram, 256 GB SDD and immediately after 2 weeks (more or less) i started having ploblems with the screen that became blue and computer restarted. Almost every 20 minutes same story. I downloaded all updated: same story.I restarted the notebook as brand new: same story.I changed the video settings (I've read it online that could help): same story but less often. Do you have any suggestion for final solution?  Thank you!Niccolò

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RELEVANCY SCORE 61.2

I recently bought an Ideapad 720s, it was working smoothly without any glitches but suddenly one day after a Windows 10 update, it started having issues. First, I could not login, it said my profile was not found and then later when I fixed that my fingerprint as a sign in option does not work anymore. I wasn't facing these issues before the update. NEED HELP!!!

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RELEVANCY SCORE 61.2

I recently got myself an ideapad 720s. It seams I have some distortion on some symbols or in text in programs. It had happen even with the mouse cursor. Anyone knows if it is "normal"? Or anyone had experienced this siuation? Thanks

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RELEVANCY SCORE 60.4

Hi guys.So i bought an Lenovo ideapad 720s about a month ago, and since i got it i have been realy bothered by the fact that it is not leveled. It seems like the bottom left corner and the top right is higer then the two other corners. So everytime i lay my hand down to type i can clearly feel the bump caused by the lack of contact with the table. I have tried to bend the base of the laptop to fix it, but it dosent work. The problem might even be that the whole base is not flat, im not sure.Dont know what to do about this, and i really dont feel like sending my laptop to a service senter as it would take quite a while before i would get it back. But if that is the only option i guess i just have to. All sugestions apreciatedThanks in advance

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RELEVANCY SCORE 60.4

Hi I have an Ideapad 720s ARR Ravenridge that came with the SK Hynix 256GB NVME SSD. Since I need more HD space I wanted to upgrade it to a news Samsung EVO 860 2TB M.2 which is SATA and not NVME.However the BIOS is not detecting the new drive. So i treid another M.2 SATA drive (Sandisk 128GB) and that also does not show up in the BIOS? So myquestion: Does the ideapas only support NVME drives via M.2? - that would be the 1st time I hear about this, usually it is the other way around

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RELEVANCY SCORE 60.4

Hello all, New to the forum. Just got my new IdeaPad and USB-C dock. Only issue I'm having is getting the power button on the dock to power up the closed laptop. Any ideas? Thanks, Scott

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RELEVANCY SCORE 60.4

I would like to put my old hdd in Y500 into a new ideapad 720s. Is that possible? Do I need some cable to do that? Thank you for your help.

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RELEVANCY SCORE 60.4

is ideapad 720s 14" ram upgradeable?thanks in advance

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RELEVANCY SCORE 60.4

Hi, I've noticed there are two models of Ideapad 720s 14" i5 8250u: 81BD000TUS and 81BD001NUS. Can somebody describe the difference? May be the difference in screen frame, e.g. and 

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RELEVANCY SCORE 60.4

Hello,I'm thinking about buying this laptop and trying to verify that it supports USB-C DP Alt Mode so I can connect multiple (2) monitors using a USB-C dock. Thank you for you reply.

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RELEVANCY SCORE 60.4

Hello. I just purchased the Ideapad 720s 15" base model (8gb RAM and 256gb).  Link here: https://www3.lenovo.com/us/en/laptops/ideapad/ideapad-700-series/Ideapad-720S-15/p/88IP70S0895 I'd like to add another ssd drive for storage and I was wondering if this model is compatible with the SAMSUNG 860 EVO Series M.2 2280 1TB SATA III.  Link here:  https://www.newegg.com/Product/Product.aspx?item=N82E16820147678 Thanks in advance.  

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RELEVANCY SCORE 59.6

HiI recently purchased ideapad 720s from online retailer, and as per lenovo page the display is of IPS type.However, the merchant page is showing LED type.How can I know the exact display type of my laptop?Here is the Manufacturer No: 80XC002YADRegards 

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RELEVANCY SCORE 59.6

Hello community, I recently bought an IdeaPad 720S-13ARR and noticed that the hinge is asymmetrical. I do not know if it is on purpose or if I have a defective unit. When the display is folded up, the gap on the left side of the hinge is noticeably larger than the gap on the right side. Also, when it is closed, the part of the hinge that is connected to the display sticks out more on the left.Otherwise it is working really nice.Has anyone else noticed this?Hinge leftHinge rightGreetings, Domi(Sorry if I made mistakes. English is not my mother tongue)


























hinge_right.jpg ?963 KB

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RELEVANCY SCORE 59.6

The fingerprint scanner does not work at times in my Lenovo Ideapad 720s.It is running Windows 10 home and all latest updates have been installedIt showing that the scanner can't start (Code 10 Error)

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RELEVANCY SCORE 59.6

I have purchased the AMD version of the 720s and the only thing I'm not satisfied is the Wi-Fi being extremely slow. I have two questions, will replacing the Wi-Fi module void my warranty? Second, what module will be a good replacement that is at least on par with intel 8265(the module my last laptop has) that is compatible with this laptop?

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RELEVANCY SCORE 59.6

Hello - Is the turbo boost on the machine originally enabled or disabled? I saw another post with turbo boost issues, but wondering whether users could check or know whether theirs had it enabled or disabled? - Some people have reported fans pulsing now and again. Any update from lenovo on this? Thanks all

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RELEVANCY SCORE 59.6

I'm looking at buying the Ideapad 720s with 8th gen i5, but I'm confused by the screen description on the Lenovo site. It lists the screen as "14" FHD (1920 x 1080) IPS Anti-Glare with integrated camera". Anti-Glare sounds great, but I've seen a 720s in a reseller store and it had a glass faced screen, most definitely not anti-glare. Model listed at that store is 81BD000TUS. The latest model listing on the lenovo site with the is 81BD001NUS.What does anti-glare mean on this model? 

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RELEVANCY SCORE 59.6

I have a brand new 720s that is awesome in every way...except the audio. It is fine when on battery but I get a background static or faint electronic buzzing sound when connected to power. I don't get this at all when running on battery, though the Realtek audio could be better. But the instant I connect it to the power I get the static. It is not terribly noticable when listening to something at high levels but it is annoying if charging while going to sleep to something (or if you just need a charge while listening to something). I have tried new and old drivers, disabling the Nvidia card, changing power schemes, every sound setting, different wall sockets (both grounded and not) and nothing stops the static when I charge.  Any idea from anyone, or Lenovo, if this is something known to occur, or something I just have to live with or is this a defect and something I should return the laptop for? 

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RELEVANCY SCORE 59.6

Hi, I am looking for a power bank that is compatible with the Ideapad 720s model with the i5-8250U CPU and MX150 GPU.  Any help would be appreciated.  Thanks. RS

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RELEVANCY SCORE 59.6

Hello, So I am experiencing an isue with my Ideapad 720s. After starting my computer, I am able to plug in headphones to the 3.5mm jack and hear audio just fine. When I unplug the heapphones the sound will com through just fin but if I try to plug in headphones again no sound will come through them. The sound stops coming out of the speakers when headphones are plugged in and resumes when I unplug the headphones but no sound comes out of the headphones. The only way I have found to resolve this is restarting my computer which allows headphones to work the first time plugged in after a restart. As you can imagine this gets very annoying having to restart my computer every time I want to plug in headphones. I have clean installed the mst recent audio driver from lenovo but the issue persists. Any ideas? Thanks so much,Ken

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RELEVANCY SCORE 59.6

The fingerprint scanner does not work at times in my Lenovo Ideapad 720s.It is running Windows 10 home and all latest updates have been installedIt showing that the scanner can't start (Code 10 Error)

A:Ideapad 720s fingerprint not working

Hello MervynsajanThanks for using the Lenovo forums.Have a read of the following posting, see if any of these methods are able to help at all:
https://www.lifewire.com/how-to-fix-code-10-errors-2623181
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 59.6

Hi,I have new 720s - 13IKB with 8th gen processor and I'm trying to connect HDMI through USB C dock. I have Minix Neo C and iTec(with usb and HDMI). Both are working fine with Samsung S8, Asus Tranformer Pro 3 and Macbook Pro with LCD diplay and projector, but I'm not able to make it work with Lenovo at all. It seems that projector is able to recognise something in HDMI because it take few seconds at HDMI before it ignore it. I updated all drivers. I even tried VGA driver directly form Intel.Is there any known issue with it or any list of supported docks? I found tthat there was some update for Yoga 920 solving similar issue..

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RELEVANCY SCORE 59.6

I got a couple of weeks ago an Ideapad 720s model  720S-14IKB | i7-8550U Quoting a friend from other forums: "Fan control on this laptop sucks. The fans are whiny, and the fan control algorithm doesn't have much (if any) hysteresis, so the fans are constantly changing speed if you have any kind of load." It's annoying enough to have colleagues in meetings making jokes about the laptop. I have :- Last version of the BIOS- I already tried the NotebookFanControl with the Yoga profile to no success. Any ideas ?  

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RELEVANCY SCORE 59.6

I just got this model yesterday. Please look at the image and notice the gap between key3 and key4, also keyB and keyN. Should I make a replacement for this issue? 

A:Ideapad 720S(15'') keyboard gap is bumped

Hi J8Cutter3olo,
 
Welcome to the Community Forums.
 
Try to check if there is any issue with the functionality of those keys.
See if it is loosely in place.
 
It is best advise to have technical support check it for an appropriate recommendation so that you can decide how to proceed.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 59.6

I am not sure if I'm posting this question in the right section. After signing up, I found it very difficult to work out where to post! Anyway, I am thinking of buying either an Ideapad 720s (13", core i7 8th Gen, 8GB Ram, 256 GB SSD) or a Thinkpad x280 (12", core i7 8th Gen, 8GB Ram, 512 GB SSD), and I believe they both have Thunderbolt 3. So I was wondering if there are significant differences between them. Where I am, the Ideapad is around the $1,000 mark, while the Thinkpad is about $400 more expensive. Is the Thinkpad really that much better, and if so, how? Thank you. 

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RELEVANCY SCORE 59.6

Hi All, I have just purchased the Ideapad 720S and have been having a problem with the WiFi. I noticed that it would slow down and the network would become unresponsive while getting content from my NAS box. If I ping my router, I also noticed that there is a high latency which varies loads, never really going below 3ms, but sometime dropping a ping and often going up to 20 - 40ms +! I have tested the laptop on 2.4 and 5 GHz bands and the situation is the same. I have also tried a different Access Point, but the problem persists. My old 7 year old Dell XPS15 does not exibity this problem. I have updated the WiFI Driver (Atheros QCA9377) to the latest on the Lenovo Website, it shows as 12.0.0.295. I have also set the Power plan to max performance on the WiFi apapter. Any help with this problem would be appreciated, Thanks -Ben 

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RELEVANCY SCORE 59.6

I am adding a Samsung 960 EVO SSD in the extra M.2 port of an LENOVO LNVNB161216motherboard.The SSD is advertised at 3,200/1,800 MBps speeds. In my M.2 port, CrystalDiskMark reads only about half these speeds, topping out at about 1,800/1,500. Can I find out for nvme ssd PCI Express slot generation??Is it 'PCIe Gen. 3 x 4' Or 'PCIe Gen. 2 x 4' ??  

A:Lenovo ideapad 720S-15IKB

Hi acejjeon,
 
Welcome to the Community Forums.
 
Product specification:
Storage: M.2 SSD / PCIe 3.0 x 4
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 59.6

Hey I bought this laptop yesterday and I love it. There's just one thing that bothers me and that's the sound when I hit some of the keys on the left side of the keyboard. Demonstration here: https://youtu.be/efnU210MY9U Is this normal? 

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RELEVANCY SCORE 59.6

Hi all. Recently purchased an Ideapad 720s. Very nice laptop but I have noticed that when it OFF charge the wifi is painfully slow. Works great when plugged in. Has anybody ever experinced this? A quick search doesnt bring up much info. Thanks in advance if anybody has a solution!

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RELEVANCY SCORE 59.6

Hi all, I recently purchased a Lenovo Ideapad 720s 15" FHD, and noticed something strange on my screen.There appears to be a dark shadow running along the top screen border.Is this an issue that I should be concerned about? The shadow appears in everything that I do, from Powerpoint to Chrome. Is there any way to fix it?The picture attached shows what it sort of looks like.  Any help is appreciated! Thank you!

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RELEVANCY SCORE 59.6

I am looking into the mid-range IdeaPad 720s 15", which ships with 8GB RAM and 512 GB ssd.  According to the psref it has 4GBx2 RAM.  Does this mean that both ram slots are accessable for upgrade, and I could prelace them with two of these 8GB sticks?  Thanks in advance.

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RELEVANCY SCORE 59.6

I bought a Type-c to HDMI adpator. I could connect the Ideapad to a external computer monitor.But when connect to a TV, it cannot detect the TV. I have change different TV and tried different HDMI cables. but it still not work.Any idea what is the problem? 

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RELEVANCY SCORE 59.2

Videos/audio sometimes will open and play with no sound for the first second. Tried reinstalling the latest realtek driver. Any solutions?

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RELEVANCY SCORE 59.2

Hello, I am posting on behalf of my mom. Similar to some complaints of the Yoga Series her IdeaPad 720s screen is beginning to separate from the panel. Because I seldom ever use her laptop I've not really noticed. While trying to figure out an issue shes been having with some work software (electronic health records), I noticed that the bottom of the panel (in between the rubber seal and hinge area) is slightly exposed and is showing some of the innards of the laptop. She doesn't have the greatest eye sight, so she hasn't noticed. Is anyone else having these issues? Is there a fix or am I going to have to RMA the unit? She's only had the unit for about a month and a half.

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RELEVANCY SCORE 59.2

I just get my new Ideapad 720s 15IKB last week. And it keeps crashing with Driver_Power_State_Failure. I use the Verifier to test the drivers. Get the following error with AcpiVpc.sys.

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RELEVANCY SCORE 59.2

Everytime I boot up I get these errors in the event viewer: The driver \Driver\WUDFRd failed to load for the device USB\VID_06CB&PID_0081\4a59a807050d.The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001.The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&2. I cannot figure out what these devices are or why the drivers are not loading. There are no devices in device manager that are unknown or show that they don't have a driver. Any help will be appreciated.

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RELEVANCY SCORE 59.2

Hello, I've had the Lenovo Ideapad 720s 15IKB with an i5 7300hq and GTX 1050 TI Max-Q design for about a month now, and occasionally use it for gaming. The only game I really play is GTA V, and it runs well on high settings at 60FPS for about 5-10 minutes, and then the CPU power throttles and the game drops FPS down to around 45. I've measured this with ThrottleStop. Temperatures are very manageable according to MSI afterburner and Open Hardware Monitor, far away from thermal throttle (73C/165F on avg). It took me a while and some research to figure out that the CPU was power throttling. Is there anyway to fix this? As far as I can tell, the CPU boosts just fine to around 3.1 (I believe that's the max boost?) and then when it throttles after a couple minutes of gaming, it drops down to around 2.5 or less, and this kills the framerate. This pretty close to being a deal breaker for me (I know this laptop was not made for gaming necessarily, but considering the hardware it has, it should be more than capable). I'm just wondering if there is any fix to keep the laptop from throttling, or at least throttling as much as it does. I am ok with repasting the CPU and GPU if it means higher temps.

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RELEVANCY SCORE 59.2

Hi, I am writing here because i am concerned by an issue that happened to me today. I came home from school where i was working on my laptop, then once i got home i picked my laptop to work again, but i instantly noticed a big crack on my screen going from the top, near the camera, spreading until it reaches the bottom left of the screen. I decided to call the warranty service from lenovo and explained them the situation, but the customer service representative told me that the warranty doesn't cover physical damage and and that i had to send them the computer so a technician decides whether it is my fault or not... I am very concerned by the situation because i am sure that that crack isn't the result of a bad usage of the product from me, i always take care of it and i have it since almost 2 months.  Considering that, i just wanted to know if something similar happened to other people here and what did the technicians decide ? Thanks for your help

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RELEVANCY SCORE 59.2

Tried updating to version 6KCN38WW, but I get an error saying "Your On Board BIOS is for OS Version 15063 only, can't update current new BIOS." My Windows 10 version is 15063, so I don't know why this error is showing up. Also tried running Windows update to 16299, and I still see the same error when trying to update the BIOS. Any solution to this issue?

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RELEVANCY SCORE 59.2

I'm trying to connect my vga screen with my Ideapad 720s-13ikb using USB-C to VGA adapter but it is not working.  It is just nothing happining, windows does not see my monitor. Please help

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RELEVANCY SCORE 59.2

I bought my new 720s and I noticed on top left corner, it shows a black line, I don't know if it's the seal of the screen fall out or it's a defactive screen. Any idea?

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RELEVANCY SCORE 59.2

Hello, My 720S is connected to a ThinkPad USB-C docking station. The manual says:When I connect the docking to Port 1 the ideapad gets power (it's charging) but the display connected to the docking does not work.When I connect it to Port 4, the second screen on the docking works fine, but the ideapad doesn't get PD (Power delivery). Does this Port4 support this function? What are the select models? Thanks in andvance for your help. BR Timo

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