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BSOD during Bad Company 2, unknown error, jcgriff2 BSOD files attached

Q: BSOD during Bad Company 2, unknown error, jcgriff2 BSOD files attached

I recently built a new system. When playing Bad Company 2 I have gotten a consistent BSOD about 1/2 hour into playing. I am not really familiar with BSOD codes and my computer restarted so quickly I was unable to get the exact code. When I play again I will try to get the code and add it to the post.

One thing I noticed when using the Forums System Specs is that it showed the Intel HD Graphics from the processor being the primary graphics with a current resolution of 1680x1050x32 while my Radeon 6870 was the secondary graphics with a current resolution of 0x0x0. I was under the impression that the Intel Graphics should automatically be disabled with the install of my 6870. Is it possible that the Intel graphics aren't being disabled properly and being overloaded when I play? Like I said I'm not too familiar with debugging and any help would be appreciated.

This is my first time posting, please let me know if there is any additional information that is needed and how I can gather it. Thanks!

Preferred Solution: BSOD during Bad Company 2, unknown error, jcgriff2 BSOD files attached

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD during Bad Company 2, unknown error, jcgriff2 BSOD files attached

Sorry I forgot to add the System Health Report. Here it is.

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Hey all,

When I run a game like Fallout 3, I've been getting BSOD and following message:
stop: 0x0000007E (0XC0000005, 0XBB139C47,0XB2ECEA88,0X0000000)

I am attaching the mini kernal dump file collection in a reply to this post.

Any help appreciated.


A:BSOD when I run a game attn:jcgriff2 attached as much info as I can

Here is the mini dump file.


Read other 6 answers

Hi, my new computer has had only a few random blue screens in its short life. Recently I got two within a week, so I think there may be a problem...

Here is a log of the most recent event...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA800B716000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:
Any help would be much appreciated, I followed the BSOD tutorial sticky just to be nice

Windows 7 64 Bit, was installed on this new computer I bought last June.

A:BSOD, unknown problems...files attached

Both were related to memory. In the first it was your network driver and in the second, your USBHUB.

Please update The citrix Deterministic Network enhancer Miniport VPN client. Your is from 2007

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable D... Read more

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Hey all,

I've been having about 2-3 BSOD's a month since I built this computer, and since they were fairly intermittent and my rig rebooted immediately after, I had been ignoring them. However, since yesterday I have had about 4-5 of them and decided it's about time I poked around looking for a solution.

>I'm not sure what causes them. It never seems to be when I'm doing the same thing. For example, last night I was simply watching Netflix. Earlier today it happened when working in MS Word.
>I have not done any overclocking until today. I wanted to see if I could get anything with my GPU, but with black screening with even +50MHz, I decided it wasn't worth it and reapplied default settings.
>I was poking around in my BIOS earlier and discovered my RAM is operating at 1333 rather than the rated 1600. A couple of hours later, I had another BSOD, but because of the gap in time I can't be sure if that caused it. I dropped it back down to 1333 just to be sure.
>Booting up has been really sluggish today specifically.

That's everything I can think would be pertinent.

I talked with MS support and they want 100 bucks to help out. I'm looking to avoid that.

Any help would be vastly appreciated,
Derek Dordan

A:BSOD With Unknown Triggers (Dump Files Attached)

Hi ...

Quote: Originally Posted by Golden

Additional information is required.

1. Download the Designer Media Log Collector application to your desktop by clicking the icon below

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

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At the end of August I got a custom PC built for me. It's only problem is that it freezes and goes to BSOD quite a lot when i'm playing games. I contacted the company that built it and they gave me various tests (mem test + GPU tests) but they all passed. So I downloaded Whocrashed and got the results you can see below, but I don't know how to fix it or what they mean. All drivers are up to date and i'm pretty sure temperatures are ok. Any help would be great.

Bugcheck code: 0xC5 (0xFFFFFA8083E4B208, 0x2, 0x1, 0xFFFFF80002FF590D)

Bugcheck code: 0x50 (0xFFFFFC85E600001B, 0x0, 0xFFFFF80002E83DBB, 0x7)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000336A107, 0xFFFFF88006BA9100, 0x0)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960001C363E, 0xFFFFF88003C91B20, 0x0)

Bugcheck code: 0xD1 (0xFFFFF880810FC9F4, 0x2, 0x8, 0xFFFFF880810FC9F4)

Bugcheck code: 0xA (0x80000000, 0x2, 0x1, 0xFFFFF800030FF4C2)

Bugcheck code: 0x50 (0xFFFFF8A08AB1CF38, 0x0, 0xFFFFF880045A2D42, 0x5)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800536C63B, 0xFFFFF88008351CA0, 0x0)

Bugcheck code: 0x50 (0xFFFFF8A0104000B8, 0x0, 0xFFFFF880... Read more

A:BSOD with all files jcgriff2 asked for.

Hi -

Run Driver Verifier - Driver Verifier - Windows 7 & Vista (BSOD-related)

Driver Verifier needs to run 24 hours minimum or until it BSODs your system, whichever is less. Then . . .

Provide full system info - Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista

Also, run Speccy - http://www.filehippo.com/download_speccy
- "File" | "Publish Snapshot" | Paste URL into your next post

Regards. . .



Read other 4 answers

Help would be much appreciated in figuring out how to deal with this BSOD. I'm a very loyal PC user, help me to keep hating on macs

A:BSOD for unknown reason, error 0x1000009f, diagnostics attached

You have given us only one dump report. It is almost impossible to diagnose based upon just one. Based upon this one it may be a driver a problem The only was to diagnose is a driver verifier test. We dont want to make that test until necessary. Go enjoy your computer any additional problems, post. The more reports the better. We will be here after a few more reports, which may not even happen.

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Hi there, I've been having trouble with my wife's PC for some time now. There were several BSOD's happening at random, each with different error codes. I searched the forums and I think I've eliminated a few of them, however there is one (0x000000fe) that still won't go away. The BSOD comes randomly although I think the PC is more prone to crash when streaming online video. I enabled Windows to save dump files about 10 days ago, and since then there have been 3 crashes.

Attached are the dump files from the last 3 crashes.

Any help would be greatly appreciated.

A:BSOD at random, error 0x000000fe (dmp files attached)

Update these drivers!

Read other 7 answers

Windows 7
Not the original installed OS on the system - OEM reinstall disk from Dell
I reinstalled this a week ago.

age of system (hardware): 12 months, I bought refurbished 2 mo. ago
Dell Studio 1569 notebook
Also - new Intel SS Hard Drive 240 gigs. I installed this after old HD became unusable following consecutive BSOD. (Maybe I jumped the gun on this.)
Ran memory test for several hours, both the native Win 7 test and mtest - no errors
system under warranty
almost no programs installed except dell and intel diagnostic programs. Office and Word too.
Any help/advice would be hugely appreciated!!!

A:BSOD too quick to see error code. Jcgriff files etc attached

Hello Russell,

BSOD Analyse

Your dumps are pointed to a lot of processes of Windows. This is likely due to the fact that the Debugging Tool cannot find a driver to blame in the dump. Though, we can check if Windows files are corrupted or not. In fact, we can do it by a single command.
It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.

If you're having a custom customization layer on your Aero, it's likely to get restored to default.
Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

Event log

Looks OK, though there is a lot of unexpected shut-downs obviously.

Update these drivers

nfrd960 nfrd960 nfrd960 Kernel Manual Stopped OK FALSE FALSE 0 36,864 0 6/6/2006 2:11:48 PM C:\Windows\system32\drivers\nfrd960.sys 4,096
IBM Raid Controller. Download

Driver Reference Table - nfrd960.sys


Looking at your bugcheck it's likely that a memory corruption event were there. Do a scan with Memtest86+. Memtest is a scanner that'll check your sticks for errors. To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the sti... Read more

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Having a BSOD problem that happens what i could say randomly.

My OS i windows 7 and i believe it is x32, oem and the ultimate version.
Here is the info that comes up whit the compter goes up after the error:

BCCode: 1000007e
BCP1: C0000005
BCP2: A6633703
BCP3: A58D6BA8
BCP4: A58D6780
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Think its in the rar file as well, but just to be safe.

Would be really grateful if anyone know why this is happening.

// Simon

A:BSOD Problems that comes randomly, error 1000007e. Files is attached.

Hi Ethreal welcome to SF

The crash probably caused from,

USB NDIS Miniport Driver - likely for Huawei Mobil Connect package. Seen with T-Mobile webConnect.( wireless drivers or modem drivers) http://www.huawei.com/en/

Please update the software\driver

Finish with this step and post back with any results.

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I am currently expriencing problems with the BSOD. This has been bugging me for a few months now so I am pretty keen to solve the problem once and for all. The problems occurs about once a week but is very frustrating. I have noticed errors such as IRQ NOT EQUAL.... or BAD POOL CALLER.

I have tested my RAM, I have a brand new CPU/MOBO and have installed a fresh copy of Windows SP2 so I am pretty convinced that it is due to an imcompatible software or faulty driver.

If anyone could take a look at my minidump files and the content of my error message which are attached I would greatly appreciate it as I am starting to go grey over this problem.

AMD Athlon XP 3000+
Asus A7n8x-e deluxe
2 X 512 Kingston PC 3200
160 Western Digital HDD
ATI Radeon 9600 Pro
running Windows XP Pro SP/2

cheers bertzza.

A::: BSOD Problems - Attached is my Error Content and Minidump Files ::

One minidump has memory corruption. Usually it is symptom of faulty hardware such as RAM.

BugCheck 1000000A, {6d107b1c, ff, 0, 804e3b58}
Probably caused by : memory_corruption

Followup: memory_corruption

kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 6d107b1c, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 804e3b58, address which referenced memory

Debugging Details:
READ_ADDRESS: 6d107b1c

804e3b58 66837e0c00 cmp word ptr [esi+0xc],0x0

LAST_CONTROL_TRANSFER: from f76f2df2 to 804e3b58

a78d2758 f76f2df2 6d107b10 00000... Read more

Read other 12 answers

Windows 7 came installed on system
system about 7 years old
AMD Phenom II X4 820 processor 2.80GHz
Nvidia Geforce 9100
motherboard: pegatron m2n7b-la
power supply: liteon 300w
HP Pavilion AY748AA-ABA p6320y

Any help is much appreciated and thanks jcgriff2 for BSOD posting instructions

A:BSOD 0x000003b ran BSOD File Collection app + perfmon (attached zip files)


All of the attached DMP files are of the SYSTEM_SERVICE_EXCEPTION (3b)bug check.

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

BugCheck 3B, {c0000005, fffff8000324b1a4, fffff88009790f30, 0}


1: kd> ln fffff8000324b1a4
(fffff800`0324b190) nt!MiUnmapLockedPagesInUserSpace+0x14 | (fffff800`0324b4f0) nt!KeUnInitializeUmsThread
The exception occurred in nt!MiUnmapLockedPagesInUserSpace+0x14. This is an API that maps a buffer into the dynamic address range.



-- PROCESS_NAME: nvstreamsvc.ex

Uninstall/disable nVidia Streaming Kernel service ASAP!

2. Uninstall Spyhunter ASAP from Enigma Software as it's likely causing conflicts with Malwarebytes.

3. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

4. sptd.sys is listed and loaded in your modules list; SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win 7 and 8). Plea... Read more

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Hi everyone,

I was really hoping someone could help me out with my BSOD. I'm not much good at reading minidumps, and can't really isolate the problem.

It doesn't seem to occur at any particular frequency, or while using any particular program. Just happens every now and then and I have no idea at all what's causing it!

I've attached the minidump from the latest one, thanks a lot in advance for any help :)

A:Unknown BSOD - dmp attached

Hi -

Run Driver Verifier - Driver Verifier - Windows 7 & Vista (BSOD-related)

Driver Verifier needs to run 24 hours minimum or until it BSODs your system, whichever is less. Then . . .

Provide full system info - Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista

Also, run Speccy - Speccy - System Information - Free Download
- "File" | "Publish Snapshot" | Paste URL into your next post

Regards. . .



Read other 1 answers

Hi there am trying to fix a random bsod for a friend and by random I mean random, shes can be playing a game on the net or just browsing the computer will blue screen and quickly flash off and restart iv tried a few things but cant get to the bottom of it and am starting to think its maybe a software or driver issue somewhere...

Iv attached the mini dump and other files for anyone who is willing to help me, it would be much appreciated.

Thanks In Advanced

A:Random BSOD Unknown error code All files attacted

Welcome aboard.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff880011aa6fd}

Unable to load image \SystemRoot\system32\drivers\ndis.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )

Followup: MachineOwner
NETIO.sys is a microsoft provided driver, and it cannot be the real cause of the crash. But it indicates some network blockage. Some unsuitability .... but what may cause it?

A deeper look at the latest crash dump reveals it:

fffff880`031ed718 fffff880`05aa308e*** WARNING: Unable to verify timestamp for mfefirek.sys
*** ERROR: Module load completed but symbols could not be loaded for mfefirek.sys
Description here: Driver Reference Table - mfefirek.sys

McAfee is the most well known network blocker, it is to provide network safety, so
I would suggest to uninstall this program.

Start Menu\Programs\McAfee Family... Read more

Read other 8 answers


OS: Windows 7 x64
original OS: XP was the original os on my hard drive, all the other components are new ones.
Age of the hardware: My harddrive is about a year old the rest just 1week~
Age of OS install: Installed windows 7 x64 and deleted the windows xp x32

CPU: AMD Phenom(tm) X6 1100T 3.3 GHz
Video Card: Asus Gefore GTX 560 TI DCII TOP 1GB
Motherboard: Gigabyte GA-990FXA-D3 AM3+ ATX
Power Supply: Corsair TX650W

A:jcgriff2 bsod help

I got blue screen when i reseted my pc after I ran the driver verifier but I can't zip the dump file for some reason, yes I am logged in as admin.

Read other 8 answers

Hi Jcgriff (and others). I recently purchased an hp p6210y from best buy two days ago and i am already am having problems. I am not keen on running a 64bit system and may switch back to my old HD running win 7 32bit but i have 6 gb of ram i would like to make use of. Please see my attached minidumps and TSF_VISTA support + html and let me know what you think it may be. I appreciate the help


Hi -

I am touched by the title of your thread -- it really made my weekend!

First off, there is nothing wrong with x64, I assure you. Most apps today are in fact x86 (32-bit) and they do run without incident on x64.

I bought my System at Best Buy and..... well, I'll reserve my comments for another day.

2 days old, huh?? If I may ask - what did the infamous Geek Squad tell you? (Just trying to make small talk while I go through the files...!)

Kindest Regards to You. . .



Read other 19 answers

Ok i hope i got this right i attatched the files you mentioned jcgriff2 in your post about BSOD here http://www.techsupportforum.com/foru...ml#post2545708 For the past few days now ive been having the BSOD problem with a clock interupt of something, im sorta a noob at this advanced stuff so bare with me please. I hope the information attatched will help you find the problem for me, Thank you for your time

A:BSOD Need Help jcgriff2

? OS - Vista/ Windows 7 ? Windows 7 ? x86 (32-bit) or x64 ? 64 bit ? What was original installed OS on system? Windows 7 ? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer) OEM ? Age of system (hardware) 6 months ? Age of OS installation - have you re-installed the OS? 6 months and no ? CPU Intel(R)Core(TM)i7 CPU Q740 @ 1.73Ghz ? Video Card ATI Mobility Radeon HD 5850 ? MotherBoard Alienware A08 ? Power Supply - brand & wattage Delta Electronics Inc 100-240v ? System Manufacturer Alienware ? Exact model number (if laptop, check label on bottom) 8S9Z2P1

Read other 6 answers

Hi, I've been getting a lot of BSOD's while playing games and sometimes just talking to friends on Mumble. Yesterday I had all 3 of my common BSOD error's within an hour. From the Event Viewer I mostly have 0x0000003b, 0x0000007e, and 0x0000001e all listed as BugChecks.

I have sent my GPU back for a check up and they returned a new (refurb of course) GPU in its place.

system stats are:
windows 7
x86 64 bit
full retail, re-installed in Feb 2012
Hardware is almost 2 years old, hard drives and DVD drive is a little older

AMD 1075 6 core CPU
Geforce 560ti GPU
ASUS M4A88t-V EVO USB 3.0 mobo
700w OCZ ModXStream power supply

It would not let me upload an html file so I changed the format to .txt

A:BSOD report for jcgriff2

Hi, and welcome to TSF.

Right then, you've got quite a lot of dump files for me to analyse, so that's good! I may not be JCGriff2, but I can still fix your issues, on with the analysis...

Software Recommendations

MSI Afterburner - This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.
BSOD Recommendations

These drivers are either outdated or known BSOD causes. Please uninstall the related software or update the driver to the latest version. The links will provide more information ASACPI.sys Mon Mar 28 03:30:36 2005 (42476C4C)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities

UsbFltr.sys Mon Apr 9 11:09:44 2007 (461A10E8)
Ortek USB Keypad Driver by Waytech Development (may be a part of Razer Tarantula drivers also)

nusb3hub.sys Fri Apr 23 02:34:35 2010 (4BD0F92B)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)

nusb3xhc.sys Fri Apr 23 02:34:36 2010 (4BD0F92C)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.sysnative.com/drivers/driver.php?id... Read more

Read other 3 answers

I noticed your post in previous thread. Attached is file as described by your post for trying to sort out why my computer is having multiple BSOD's.

One point that I do see this happening (a common thread, so to speak) is the BSOD happens when coming out of sleep mode, or when I come to the computer after sitting idle for a bit, then open a new app.

I hope you can help me.

In the meantime, I will try to see if I can find the problem at my end.



OS - Windows 7 Ultimate 64 bit

Fresh Install on New, 2-partition 1Tb hard drive

Computer/software all retail versions

system 1.5 yrs old [approx]

OS - 1.5 yr old [approx]

CPU - Intel i5-2500 @ 3.3Ghz

video Card - ATI Radeon HD 4600 series.

MoBo - Cannot remember

Power Supply - 1250 watt (I know it was well over 1000 watts as I wanted a lot of "play room")

system - Scratch Home Made

No Model number

Thanks for all the help!!!

EDITED by satrow: <email address removed>

A:BSOD - for jcgriff2 - attachment incl.

From the last 9 they are all either the soundtap driver stdriver64.sys Or the windows system driver NETIO.SYS(network I/O sub sys) - unlikely to be the cause.
Check for a updated Soundtap driver.



BugCheck 1000007E, {ffffffffc0000005, fffff880064831e0, fffff88004955748, fffff88004954fa0}
Probably caused by : stdriver64.sys ( stdriver64+131e0 )
BugCheck 1000007E, {ffffffffc0000005, fffff880064a21e0, fffff8800495c748, fffff8800495bfa0}
Probably caused by : stdriver64.sys ( stdriver64+131e0 )
BugCheck D1, {8, 2, 0, fffff88001999a1d}
Probably caused by : NETIO.SYS ( NETIO!NetioUpdateNetBufferListContext+bcd )
BugCheck D1, {8, 2, 0, fffff8800192ba1d}
Probably caused by : NETIO.SYS ( NETIO!NetioUpdateNetBufferListContext+bcd )
BugCheck D1, {8, 2, 0, fffff88001a25a1d}
Probably caused by : NETIO.SYS ( NETIO!NetioUpdateNetBufferListContext+bcd )
BugCheck 1000007E, {ffffffffc0000005, fffff880064eb1e0, fffff88005755... Read more

Read other 2 answers

Hi -

About to leave for the day, came back to shut down HP dv7 laptop and noticed WERCON screen - BSOD occurred. I will post more info later, for now here are 2 dump files from the single BSOD -

Full Kernel --> http://jcgriff2.com/0x5573657246696c...564-01.dmp.zip

Mini-Kernel --> http://jcgriff2.com/0x5573657246696c...564-01.dmp.zip

Full Kernel = 122.3 MB zipped; 476.6 MB unzipped
Mini Kernel = 97k / 719k - a rather large "mini dump"

New HDD installed ~ 2 weeks ago; Windows 7 x64 RTM full retail installed after HDD formatted.

Any takers on bugcheck, probable cause, etc...? The cause is apparent if you look.

Regards. . .



A:jcgriff2 - Windows 7 x64 BSOD - Full Kernel

Hello John,

The Dump is pointing to your Wireless Network card NETw5s64.sys the probable case.

Loaded symbol image file: NETw5s64.sys
Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
Image name: NETw5s64.sys
Timestamp: Wed Jan 13 22:07:13 2010 (4B4DF6B9)
CheckSum: 0075EBFF
ImageSize: 0075F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Drivers can be updated

Rt64win7.sys Thu Feb 26 14:34:13 2009
agrsm64.sys Mon Nov 10 20:31:35 2008

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul 9 23:07:46.029 2010 (GMT+6)
System Uptime: 0 days 17:00:52.104
IMAGE_NAME: NETw5s64.sys
- Captain

Read other 3 answers

For the past 3 months or so when i play battlefield bad company 2 online my computer bsod's. and it shows the error:
stop: 0x00000124 (0x0000000000000000,0xfffffA8006A47028m,0x00000000b600000,0x0000000000200001)

It only started happening after about 70 hours of game play and only i in BFBC2 online.

i have reinstal win 7 and steam and BFBC2 and that seamed to fix it for a day.

here are my minidump files if they are any help


any help would be nice thanx

A:battlefield bad company 2 bsod error 0x00000124

Bugcheck 0x124 = Hardware WHEA = Hardware Failure
Stop 0x124 - what it means and what to try

RAM - Test with Memtest86+
Video Card - Stress Test with Furmark

For Seagate HDD: http://www.seagate.com/www/en-us/sup...loads/seatools
For Western Digital HDD: http://support.wdc.com/product/downl...&sid=3&lang=en

Uninstall Gigabyte EasyTune 6 - this is XP/Vista and will not work with Windows 7. (known issues with Windows 7 as well)

GVTDrv64.sys Tue Sep 05 19:10:02 2006
Regards. . .

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Dean\Desktop\New Folder\042611-27612-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`03052000 PsLoadedModuleList = 0xfffff800`03297e90
Debug session time: Tue Apr 26 15:39:13.690 2011 (UTC + 12:00)
System Uptime: 0 days 1:24:07.532
Loading Kernel Symbols
Loa... Read more

Read other 5 answers

Hi -

Yes, I saw a blue screen on my Vista x64 system... OH...the excitement! Unlike other BSODs during the last year, I did not force this one.

I thought this would be a good crash dump to go through for anyone that would like to try their hand at debugging.

I have attached the TSF_Vista_Support folder from my system, just as I would request any TSF member seeking BSOD help to do. It contains a single mini kernel dump along with system files.

I also have a very large full kernel memory dump -- 758 MB !

The 758 MB full kernel dump will allow me to run many of the commands found in the debugger.chm help file that can't be used on mini kernel dumps. Furthermore, I have the 4.6 GB page file, which will allow the conversion of virtual to physical memory addresses and vice-versa.

Post any command(s) that you would like me to run using the full kernel and I will paste the output in the next post.

Ask any question that you would like. If I can't answer it, hopefully someone else will. The dbug output from the full kernel is below. See if you can find any differences between it and the mini kernel dump.

Remember - no question, statement or command that you would like me to run is out-of-bounds. This is how I learn as well.

Regards . . .



BugCheck 0xd3 - FULL KERNEL DUMP


Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [D:\!!... Read more

A:0xd3 bugcheck - - jcgriff2's system - BSOD Vista x64

Well Im not sure if you got it solved, I rather think that you did.
Its pretty cool to offer something like this up for the rest of us.
It is something that I am trying to learn more about and will be following along.

On my first googleing of the matter I ran across this and thought you might be interested.
I know you will recognize at least one participant.


Read other 18 answers

every game I play either crashes or BSOD'S

Windows 7 64 bit
motherboard TF520 A2+
Processor Amd athlon 64 x2 dual core 3.2 ghz
memory: 4096MB Ram
graphics card: geforce gtx 550TI

A:PAGE_FAULT_IN_NONPAGED_AREA, 0x00000050. Attached jcgriff2.

Does anyone know what to do. it is still happening. cant play a game for more than 10 minutes.

Read other 4 answers


i just updated COH2 to the newest version 2 days ago and since that update i cannot play it anymore. Every time i start the game a BSOD appears. I already downloaded the game a 2nd time from steam since i thought its linked to a wrong download. but this didn't help.

Now i reinstalled windows 7 with a minimum configuration and updated all drivers to the newest version. Please find the summary file below.

I hope this helps.

Now i will start driver verifier maybe i get another BSOD, then i will post a update.


Update: Failure Code now same like yesturday: 0x00000124

A:BSOD starting Company of Heroes 2, error 0x00000101

Fixed the issue by updating the bios to a newer version.

thanks for the help


Read other 1 answers

Hey guys.

So recently I've been experiencing a BSOD with the above error code, but only in Bad Company 2. I've tried a multitude of fixes, including changing clock speeds/voltages etc, but no dice.

Hopefully you guys can help out..?

My rig is:

Phenom II 955 @ 3.8GHz
Crossfire AMD 6850's
8GB Kingston HyperX RAM
Seasonic 720w PSU
ASUS Xonar Essence STX

Let me know if you need anything else.

Cheers lads

A:BSOD playing Bad Company 2, error code 0x00000124


Read other 9 answers

a friend of mine keeps getting bsods, it can happen when the pc is idle, or when exiting a game or even while playing a game..she recently sent her pc back to the shop concerning these bsods and they replaced the motherboard and cpu and dvd drive (all same models) but the bsods remain.

she hasnt formatted since they sent the pc back to her.

can somebody with experience take a look at the dump files attached please?.

her system is

Windows 7 32bit
motherboard M4A785TD-V EVO

A:BSOD!!!! dmp files attached

Read other 11 answers

hi all. The BSOD files are attached as per instructed

A:BSOD files attached

Well Why didn't I think of that !!!

Pass the BSOD and but no story.....doesn't say much about what problem you are having ???

Anyway based on the BSOD... Please remove Keyscrambler .. most of them are caused due to it .

Read other 7 answers

Files are zipped and attached. Help is appreciated Tks Doug B

? OS -Windows 7 64bit ? What was original installed OS on system? Win 7 64 bit ? The OS is a full retail version (I purchased it from retailer) ? Age of system (hardware) less than 3 months (Home build) ? Age of OS installation - less than 3 mos - only installed 1 time (no re-installs) ? CPU AMD Phenom II 955 3.2 GHz Quad Core Black ? Video Card Sapphire Radeon HD5570 ? MotherBoard MSI 760GM-E51 Socket AM3 mATX AMD 769 chip set ? Power Supply - ARK 500 Watt

A:BSOD Please help - files attached

Zone Alarm can cause these sort of errors. Please try this to see if it isolates the problem:
- uninstall ZoneAlarm
- use this free tool to remove the remnants of it (direct download link): http://download.zonealarm.com/bin/fr...cpes_clean.exe
- activate the Windows Firewall
- check for further BSOD's

One of the memory dumps blames your Avast antivirus. If removing ZoneAlarm doesn't fix things, then try removing Avast:


Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Avast from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Avast using this free tool: avast! Uninstall Utility
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

The final possibility is the Novatel wireless USB modem. Although the drivers are from 2010, it's possible that they may have corruption inside of one or more of the files - so I'd suggest downloading a fresh copy of the installation software from the provider of the modem and installing it on your system.

- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone... Read more

Read other 2 answers


Need help with my BSOD issue. I've attached the most recent dmp files for your review. It's BSOD'ing and crashing during Star Wars: The Old Republic. Haven't really tried any other games. Also crashed on startup a few times. I've tried repairing and restoring to no avail. Past my knowledge base now so I would appreciate any help.

A:Need help with BSOD (dmp files attached)

You gave us two reports, they both indicate a potential problem with memory. Please download and use memtest.
After testing the ram, be sure to test each slot with a good ram

Read other 5 answers

Continued from here: Capture a Blue Screen As Is?

Win7 64B
Original OS; OEM
Restored from backup (Acronis) onto new HDD after original HDD failure; backup was done after problems began to show.

Gateway NV7921u Notebook

Read other answers

I was hoping someone can look at my DMP files and analyze what is causing my computer to crash. I'm am not exactly sure I need to provide more details, because I believe the DMP files are all that is necessarily. The crashes have occurred lately while I was importing video from VHS tape using a pinnacle DVC digital converter. Halway through my import I got the BSOD. This happened three times. I had put my computer under stress with driver verifier and these were my last three dumps. Thank you to anyone that can help and I will provide any information upon request. Cheers

A:BSOD with DMP files attached

Please don't post data on other sites. Post them here directly. Follow the instructions at the top of this thread.

Read other 0 answers

Would appreciate any help provided in analysis of these .dmp files! Thank you...

A:Help with BSOD. .dmp files attached.

21 memory dump files primarily from 5 and 6 Oct 2010 (2 from outside that window - 04Sep2010 and 15Dec2009)
9 different BSOD error codes, with about 11 different causes being blamed
6 or 7 of the memory dumps point to Norton/Symantec components as the cause.

So, please do the following:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: KB Article Not Found
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

I'll post back once I've rerun the dump files (the older drivers from Dec 09 are interfering with my analysis)



Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Oct 6 17:19:07.004 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:15.925
*** WARNING: Unable to verify timestamp for NAVEX15.SYS
*** ERROR: Module load completed but symbols could not be loaded for NAVEX15.SYS
*** WARNING: Unable to verify timestamp for SRTSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP.SYS
Probably caused by : NAVEX15.SYS ( NAVEX15+70eea )
PROCESS_NAME: wininit.exe
Bugcheck code 00000050
Arguments f9070d6c 00000001 9eed1eea 00000002
??????????... Read more

Read other 2 answers

Ok so the computer screen flashes and then crashes.

I think its the graphics card.


A:BSOD Files attached.

You are correct that the problem is graphics related, but the cause is still to be determined.
Lets start with an update to your graphics driver, the cause given by the reports.
To to the website and update your Nvidia driver

Read other 3 answers

hello, Did my first build. Moved over the ssd and hdd's to new build. all seemed well and good, as I install all drivers from gigabyte disk. pc seem to run fine until I play an online game I like, battlefield bad company 2 ( played it a TON on old rig and never ever had a BSOD) . no after about 5 to 15 minutes of play its happened every single time I try to play.

not sure what all more info you need , but I will provide any info I can. just ask

I run win7 ultimate and ubuntu (WUBI install). I made a backup with acronis true image 2013 w/ plus pack, via a boot cd with plus pack. placed that backup onto a brand new ssd (I bought a second ocz vertex 3 thinking of doing a raid 0 setup but decide against it do to loss of TRIM) and it was odd as one os either ubuntu or win7 would boot and work with networking but not both. the two ssd's are the same so i simply unplug the new one and plugged in the old one into the new build. and every thing (both os with networking) work fine. UNTILL I try to play bc2.

I have added a second gtx680 in SLI , using the 3 way SLI connnector as the spacing of the x16 slots on the mobo.

I greatly appreciate your help with this issue, not sure if I can replace the ntoskrnl.exe or whatever else it may be.

I have read the guide to posting here and believe I have followed it. if I did something wrong , please bear with me and I will do it properly .

again, I greatly appreciate your helping me correct my issues.

thanks and good day

A:BSOD playing Bad Company. Error 0x00000124. Address ntoskrnl.exe+7f140

Welcome to SF

WOW, 32 GB of ram is allot what are you going to do with all that?
Anyway, your dumps point toward defective/corrupted memory.

No need to test with memtest86+ right away, I would suggest you to manually
test each stick on different slots of your computer to identify the bad one.

For more information on your bug check go through the guide below:
→ Stop 0x124 - what it means and what to try

Read other 9 answers

Hiya there everyone. I'm having problems with this dang computer that keeps randomly going blue screen on me. Sometimes 30 mins, sometimes 24 hours, sometimes a week.

Attached are the minidump files and my dxdiag, maybe someone can help me out.

Yes, latest drivers installed, up to date bios, etc etc.... maybe bad memory?

Any help would be greatly appreciated as this girl is a Linux user... not so much windows...


A:BSOD... Files Attached, help please, XP64bit

I looked at several logs and most show "memory corruption". You might want to check your RAM using Memtest86+ http://www.memtest.org/

But you logs also show you installed Avast AV on February 5... which is the date of your oldest log. If you didn't have BSOD errors before then, you might want to reinstall Avast (or another AV) to see if that is the cause.

Read other 2 answers

Hi everybody!

I have a up-until-recently stable Windows 7 install on my desktop. It's a Gateway DX4200-09 (Specs here: http://tinyurl.com/DX4200-09).

The system has the following modifications:
Linksys wireless internet card
new DVD-RW (old one died)
Win 7 upgrade (from Win Vista)

I have a current and up-to-date Avast antivirus that detects no viruses and run an up-to-date Comodo firewall.

System runs perfectly until I start EITHER Firefox or Internet Explorer. ANYTIME I try to open either program, the screen freaks out and I get the BAD_POOL_HEADER BSOC. Tried reinstallation of both browsers, but no change. Tried reverting to previous restore point, but no change. I can access data through my wireless card from other programs (ie, Avast still updates without causing BSOD.)

Attached is the BlueScreenView v1.26 data (text file called dump.txt with info on all dump files.) And, I uploaded two zipped groups of raw dump files. There represent all the crashes.

Please help me figure out what exactly is crashing the system and how I can fix this.

Any help you can provide is greatly appreciated!


A:Win7 BSOD help, files attached

Also, system ran perfectly well until I installed the Genius MousePen 8x6. It is supposedly Win 7 compliant. Genius MousePen 8x6: http://tinyurl.com/geniuspad

The hardware worked great, but then my browsers started acting up almost immediately. I HAVE disconnected the device and uninstalled the software, but it has not changed the status.

Read other 8 answers

from past 1 month this bsod has started again.. don't know why..
plz help

A:BSOD....dump files attached

Pretty simple, AVG appears to be causing it. Please remove it with this tool: http://download.avg.com/filedir/util...avgremover.exe

Install MSE instead (also free): http://www.microsoft.com/security_essentials

...Summary of the Dumps:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 00:09:25.956 2010 (UTC - 4:00)
System Uptime: 0 days 1:00:17.063
PROCESS_NAME: svchost.exe
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sun Aug 15 23:21:45.877 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:37.984
BUGCHECK_STR: 0x1a_3452
PROCESS_NAME: avgcsrvx.exe
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Thu Aug 12 02:32:54.531 2010 (UTC - 4:00)
System Uptime: 0 days 1:05:40.638
BUGCHECK_STR: 0x1a_61940
PROCESS_NAME: explorer.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Aug 9 02:53:02.422 2010 (UTC - 4:00)
System Uptime: 0 days 4:03:04.530
BugCheck A, {c0019078, 0, 0, 828c561e}
Probably caused by : memory_corruption ( nt!MiEmptyWorkingSet+16f )
PROCESS_NAME: avgchsvx.exe
Built by: ... Read more

Read other 1 answers


I am running Windows XP SP3 on quite a dated computer that has been pretty solid up until now.

It is randomly suffering from BSODs, sometimes only after a short period of time but it can also go a few days without any issues.

After one such BSOD I rebooted the computer and after the initial screen where you can access bios, I was greeted with a blank screen with a 0 on it. Not good. So I went into bios and changed it to fail-safe settings and everything went fine. Then the BSODs set back in after a few days.

I have attached the latest minidumps. I have tried analyzing them but I really can't work it out, only consistent theme I see is win32k.sys. But this hasn't led me to any answers.


Pentium 4 CPU 3.00GHZ 2gb of memory

Would be greatful for any assistance and if you need more info just ask.

Thank you

A:BSOD - minidump files attached

Hi, I have only analyzed the latest May-31 dump. It reports PAGE_FAULT_IN_NONPAGED_AREA (50), problem with parallel port driver parport.sys. However, recommend that you download memtest and test for bad or flakey memory: www.memtest86.com. Then report findings.

Read other 4 answers

Hey all,

I've got a laptop (HP Pavilion dv6000) which is running Vista SP1. YAY.

Unfortunately, it continually blue screens. I noticed that it happened after it would try to wake out of hibernation, which I disabled as a temporary fix. But I have a feeling that something else is up, it's still blue screening. I've ran a few of the dump files through a debugger, but I'm just not code savvy enough to figure out what it all means.
*Side note*: I tried to get full dumps as of late, but when it blue screens, the full dump fails.

If anyone here could be so kind as to take a look at them for me, it would be very helpful.

Thank you.

A:Vista BSOD (.dmp files attached)

Another .dmp file

Read other 1 answers

Hi all,
This is my first pot here, so I'm glad I found you.
I don't know why on my computer there are so much BSDOs (almost every 20-30 minutes). I installed the latest chipset and video drivers, but with no results. The error that appears is 0x0000008E.

I'm using Windows 7 x86.
I attached the minidump files. Can you help me with those files? Or cand you tell me how to read and understand what it is written there?

Many thanks and best regards!

A:BSOD with minidump files attached

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Please provide this information also: http://www.sevenforums.com/crashes-d...tructions.html

It is possible that the following older drivers may be causing your problems.
Please either REMOVE or Update the older drivers listed below.

DO NOT use Windows Update or the Update Driver function of Device Manager as they are not the most current versions available.
Also, DO NOT update from the PC Manufacturer's website unless the Driver Reference cited below states that you should get the drivers from the OEM.

The most common drivers are located on this page: Driver Reference
If you can't find the driver, post back and we'll see what we can find.

Here's the older drivers that were found in the memory dump files:


aswTdi.SYS Wed Nov 26 12:16:37 2008 (492D8475)
- avast! TDI Filter Driver
- Driver Reference

aswRdr.SYS W... Read more

Read other 1 answers


I was hoping that someone is able to help me with BSOD that have just started occurring.

Here is the recover information that windows produces after the BSOD:

BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the zip from the Windows_NT6_BSOD_v3.03_jcgriff2_ program, but I wasnt able to get a report from "perfmon /report", it just tells me that an error occured while attempting to generate the report.

I hope someone can help, thanks!

A:Win7 x64 - BSOD (files attached)

Hello and welcome to SF,

Remove "Look in Stop" Firewall (lnsfw1.sys) as dump blames them. Use Windows Firewall as replacement.
Uninstall RivaTuner/EVGA Precision/MSI Afterburner as it is a known cause of BSOD with Windows 7.
If you are overclocking anything - stop and return to default values.

Remove Daemon Tools/Alcohol 120%. They use a file sptd.sys, which is notorious of causing BSOD with Windows 7. Use this SPTD uninstaller when it is removed: DuplexSecure - Downloads

Use MagicDisc as alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Update Logmein Hamachi/RemotelyAnywhere
Uninstall all of your Adobe software and then install the latest version.


* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

Unable to load image \SystemRoot\system32\drivers\lnsfw1.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for lnsfw1.sys
*** ERROR: Module load completed but symbols could not be loaded for lnsfw1.sys
Probably caused by... Read more

Read other 3 answers

hi all, as a relative newcomer to the world of self build pc's I am having a lot of problems, they used to be infrequent and tedious, but after many many reinstalls of windows 7 I am now getting the bsods frequently. I don't really have the knowledge to solve myself so have uploaded my dumps for people to peruse and help (please help.)
from what I can remember I get a IRQL error, but dont know what it means or how to fix it.
Any Help greatly appriciated

A:numerous BSOD's dmp files attached please help.

quite a variety of bug check strings with the NT kernel crashing or an unknown image ?

I would say this is almost certainly a hardware error (as opposed to software drivers) and it would be a good idea to get the exact spec on your ram and match it to what it's actually running at as set by your bios, also is it on your motherboards compatibility list or vice versa ?

I did also notice on your last minidumps from 08 feb 2010 these drivers

tifsfilt.sys fffff880`04623000 fffff880`0463a000 0x00017000 0x46d56889 29/08/2007 12:37:29
timntr.sys fffff880`018be000 fffff880`0196e000 0x000b0000 0x46d568bf 29/08/2007 12:38:23
tdrpman.sys fffff880`01800000 fffff880`01894000 0x00094000 0x473856e1 12/11/2007 13:36:33
snapman.sys fffff880`01160000 fffff880`0119b000 0x0003b000 0x47453b95 22/11/2007 08:19:33

are old and need updating or removing

tifsfilt.sys is part of acronis true image ?
timntr.sys also acronis true image ?
tdrpman.sys also acronis true image ?
snapman.sys also acronis true image ?

also what antivirus and firewall are your using ?

please burn to CD (using an ISO burner) & run from boot memtest86+ for at least 3 passes

did you buy all your ram at the same time and is it branded or Value ?

how old and what brand is your PSU ?

Read other 2 answers


I'm relatively new to Windows 7 but somewhat comfortable around tech.

I need help with debugging what seems to be random BSOD's under Win 7. I've attached a zip file using the SF Diag tool and hope that someone on here can help decipher what might be causing this.

My initial guess might be the Wacom driver but I'm not sure. I have both a Wacom Cintiq (21ux) tablet monitor in addition to a Wacom Intuous 2 USB tablet (which I use as a mouse since carpel tunnel kills me).

Thanks in advance for any insight and help in this matter...it's super appreciated as this is my work machine and I can't afford to lose work to random crashes.



A:Help w. BSOD - SF Diag dmp files attached

Your latest crash dumps point to BCCode 7F.

092310-21106-01.dmp, 092310-20810-01.dmp, 092710-20311-01.dmp, 100110-21216-01.dmp
BugCheck 7F, {8, 80050033, 6f8, fffff80002cd6d91}
Stack: nt!KeBugCheckEx, nt! KiBugCheckDispatch+0x69
1. Enable driver verifier. When more crash dumps occur attach the latest .dmp's:
Driver Verifier - Enable and Disable

2. Update drivers:

000.fcl Fri Sep 26 16:11:22 2008
Video editing software, Multimedia Software and Blu-ray playback software by CyberLink

GEARAspiWDM.sys Mon May 18 15:17:04 2009
iTunes and the like, CD-ROM Class Filter Driver by Gear Software
GEAR Software - DVD Mastering Software & CD Burning Software & GEAR PRO Mastering

e1y62x64.sys Sat Jun 13 04:16:42 2009
Intel(R) Gigabit Network Connection
Intel? Driver Update Utility

jraid.sys Fri Jul 17 18:31:50 2009
JMicron RAID Driver

3. For the period of troubleshooting, uninstall Symantec/Norton and replace it with Microsoft Security Essentials:




Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\a\Minidump\092310-21106-01.dmp]
Mini Kernel Dump File: Only registers and sta... Read more

Read other 1 answers

Hi guys,
I'm hoping you can help me with a BSOD problem my computer is having. It used to run Vista and I got the occasional crash and very occasional BSOD, but since installing Win 7, the BSODs are much more frequent. Sometimes while playing a game or websurfing, sometimes when there is nothing running at all and the PC is just idling at the desktop.

I followed the instructions in the "How to post a BSOD" sticky, and here is a cut and paste of the most recent BSOD code, as well as some info on my system.

BCCode: 50
BCP2: 00000000
BCP3: 8337304D
BCP4: 00000002

~3 years old Alienware ALX51 (shipped with OEM Vista) but formatted HDD and installed Windows 7 (32bit) from scratch about 4 months ago.
CPU: Intel Q6850 Extreme
Video: 2 x EVGA GTX280
MB: EVGA N680i (122-CK-NF68)
Power: 1000w (not sure of the brand but whaveter alienware shipped it with)
RAM: 4 x 1GB Patriot

The BSODs I've seen aren't always BCCode:50 but a lot of them have been.

I should also mention that I ran memtest86 for ~36 hours and it ran fine without reporting a single error.

If anyone can help me work out what's causing these, I'd really appreciate it - it's driving me nuts!


A:Windows 7 - BSOD (zip files attached etc)

Could you possibly have a corrupted installation of MSE? Try uninstalling it and installing a fresh copy.

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads

Also uninstall the nVidia System Utility Driver. Dated 2007, it is prone to compatibility issues in Windows 7.
nvflash.sys Wed Mar 28 18:36:44 2007 (460AEDFC)
Run a system files check:

Originally Posted by JK

Open an elevated command prompt and enter sfc /scannow.

I am working on a little project, and am interested in the results of this one. Would you mind posting back in about 2 weeks to let us know the problem is solved?

Of course, if the problem returns before then, post back sooner.

...Summary of the Dumps:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jul 12 10:56:42.013 2010 (UTC - 4:00)
System Uptime: 0 days 14:09:33.573
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
PROCESS_NAME: svchost.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 03:21... Read more

Read other 10 answers


I'm writing as I have a problem. During last 3 days I had BSOD twice. Both happened in random situation. One when I was minimizing game and switching to browser. Second happened when I woke PC from sleep mode and perform a shut down, after I clicked bum BSOD. I don't know what could happen. Before PC was performing really well. Around two / three weeks ago I changed my HDD and reinstalled everything including Windows. While changing HDD I decided to strip all components clean up the case and then put all components back. But after that PC was working fine. Last thing that I installed - newest nVidia drivers. Any idea what can it be? I attached .dmp files to this post. I would be grateful for any help.

Thanks, Norbert.
PS. Sorry for my English.

A:BSOD problem - .dmp files attached


We have two bug checks:


This indicates that invalid system memory has been referenced.

Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.


This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


1. Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes:

avast! removal - avast! Uninstall Utility | Download aswClear for avast! Removal

MSE - Microsoft Security Essentials - Microsoft Windows

2. Install Service Pack 1 - Learn how to install Windows 7 Service Pack 1 (SP1)

3. Remove ALL Asus software, it's all bloatware. Even though you should be removing all, be especially sure to remove Asus PCProbe.



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Hi guys,

Win7 x64
Self Build - full retail win7
Age... Oldest is case (5 years), but other than that it's all less than a year old apart from the mobo which is 2+
Nothing is overclocked, except for the north bridge by a tiny amount to help with the DDR28500 Memory

Not sure why it's happening tbh - it started doing BSOD after the latest round of upgrades which was hard drives, gfx, satellite card, memory and CPU all within a month of each other. I reinstalled the os at the same time. Maybe April or June this year?

I've since removed everything, blasted slots with air and then reseated. It's not a heat issue either as the machine has never been hot when it crashes.

I appreciate your time people,


A:Repeated BSOD - files attached

Quote: Originally Posted by Anttix

Hi guys,

Win7 x64
Self Build - full retail win7
Age... Oldest is case (5 years), but other than that it's all less than a year old apart from the mobo which is 2+
Nothing is overclocked, except for the north bridge by a tiny amount to help with the DDR8400 Memory

Not sure why it's happening tbh - it started doing BSOD after the latest round of upgrades which was hard drives, gfx, satellite card, memory and CPU all within a month of each other. I reinstalled the os at the same time. Maybe April or June this year?

I've since removed everything, blasted slots with air and then reseated. It's not a heat issue either as the machine has never been hot when it crashes.

I appreciate your time people,


Several problems here. Lets start with the biggest first

1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.
The 2005 (and before) version of this driver is a known BSOD cause.
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 ... Read more

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Hey there, I've been having a LOT of BSOD lately. I really need help with this. I've updated some drivers and uninstalled the McAfee since one of the drivers make my laptop crash, but that's as far as I have gone.

I have a Dell Inspiron N5110. Windows 7 Home Premium 64bit. It came installed on the laptop. I bought the laptop on february this year.

I've attached the info as instructed in the post instructions of this forum. If more information is needed please let me know

Hope you can help me!

A:BSOD DRIVER_POWER_STATE_FAILURE. (attached .dmp files)

Software Concerns:Security Software: ??? Make sure to install security software. I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.
Analysis:All crashes point to a USB device. What USB devices are you using?

For the USB problems...Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button f... Read more

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