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BSOD intermittent past 4-5 months, reason not obvious to me

Q: BSOD intermittent past 4-5 months, reason not obvious to me

Dell XPS PC was extremely stable until may of this year which is when I started getting BSODs. About 1 year prior to this I started experiencing very slow performance; startup and logon would average between 6 to 7 minutes. So, in May of this year, I added more memory, increased from 8GB to 16GB, and I added an additional internal hard drive and moved most of my media files to it, so the original hard drive contains only windows, software and my document files. I also, removed Norton Internet Security and replaced with Windows Security Essential. When I started experiencing BSODs I ran mem86tst, but it did not turn up any problems. Also, I ran Tweakbit PCcleaner which cleaned up my registry. I also ran Tweakbit Driver updater which recommend a bunch of driver updates, but I was reluctant to make that many changes so I updated only my graphics card.

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Preferred Solution: BSOD intermittent past 4-5 months, reason not obvious to me

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Ever since I built this PC I've had BSODs every so often. I've not been able to trace them to any particular source, but lately they seem to be getting a lot more frequent and I am getting fed up, so I figured I would try asking here.

I've used the SF Diagnostic Tool to gather the requested information and attach it to this thread.

The most recent one seems to suggest a problem with the CPU. It's been suggested to me that my CPU might need a microcode update - I installed SiSoft Sandra Lite which is able to check the CPU microcode level and indeed it does suggest it isn't on the latest version, but as far as I can tell there is no procedure for manually updating microcode, you just have to wait and hope it comes down through Windows Update or something.

Can anyone help?

A:Intermittent BSODs over the past few months

Welcome to SF Dan .

The dump files are not showing a definitive cause but most of them are 0x1A, so the best course
of action in these type of situations is detailed in the quote below.

Quote: Originally Posted by Arc

Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Quote: Originally Posted by Arc

First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
testSlot1Slot2RAM1ErrorErrorRAM2GoodGood It is a RAM, a bad RAM.

But if you have got a result like that:
testSlot1Slot2RAM1ErrorGoodRAM2ErrorGood ... Read more

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ISP: Cogeco

Loc: Southern Ontario, Canada

Modem: ARRIS TM822

Router: ASUS RT-N12C1

Service Calls & Conducted Services

Service Calls: 20+

Technicians: 14

Maintenance: 5

Modems Replaced: 4

ISP recommended routers: 3

In-House Rewiring: 2

Bell Blocks Removed: 2

Drop Replaced: 3

Tap Relocation: 2
Fast Q&A

- Modem DC's with or without: a) direct computer connection, b) direct receptacle or power bar, c) phone line connected, d) router connected, or any configuration of settings, e) battery connected, f) waiting 10/20/30/60 seconds before resetting, g) doing any combination of the above

- Technicians stated our signal in the house was perfect

- Technicians stated early on that the signal from the pole has a high upstream

- Technicians who have come out during a downtime have stated 'signals are all over the place, no consistent measure'

- Technicians have stated that they are surprised the connection is up because 'your signals are in flux 10-50 dB on every stream and signal'

- Adjacent neighbours have no internet/phone/TV issues. They are also on the same plan and bundle

- Internet & Phone will disconnect every 5-15 minutes, and be down from 1 minute up to 72 hours

- We will go a week without any issues. Then for 2-5 days up to 3 weeks we will have massive disconnections, and complete service interruptions at the above times

- TV has no degradation of signal or any other issues during a down time

- Weather se... Read more

A:Intermittent Internet Issues with Cogeco, up to 72 hour Disconnects - Past 16 Months

This is cable service, right?

First--slightly off topic--the only phone in a household should not be via cable company unless the phone is only a luxury. I know that my cable company even advised my neighbor to not switch to them from a landline unless he had a cell phone.

Sounds like a problem somewhere between the place where her service branches off from the main coax cable and the modem. Maybe a loose connection; maybe a defective component; maybe a frayed cable that sometimes contacts something it shouldn't.

- Technicians who have come out during a downtime have stated 'signals are all over the place, no consistent measure'

- Technicians have stated that they are surprised the connection is up because 'your signals are in flux 10-50 dB on every stream and signal'Click to expand...

And those technicians didn't start working backward to find the source of the fault???

If the service is similar to mine outside the residence her cable connects to the company's cable and that junction should be grounded. Carefully check that connection for tightness and for absence of corrosion or rust. Clean it if necessary and protect it if that seems to be needed. Unless that connection is the source of the problem I think that it is up to the technicians to trace the problem back to the source.

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Thinkpad T60 laptop, Windows XP SP3. Machine has recently started hanging during login: I log in and the Windows toolbar never exits hourglass mode. This behavior is at least somewhat intermittent -- sometimes I'll start the machine and it will appear to come up normally.

Gmer does not report any rootkit activity. DDS logs are attached. I would appreciate any advice as to where to go from here.

DDS (Ver_10-03-17.01) - NTFSx86
Run by ark at 0:28:56.85 on Sun 07/04/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2243 [GMT -4:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k eapsvcs
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation... Read more

A:[SOLVED] Frequent hangs for no obvious reason on XP -- don't see obvious malware eith

Hello arkoenig,

No, I'm not seeing any signs of malware in the logs. Take a look at the Event Viewer messages in the Attach.txt and it may provide clues as to where to begin with this.

It's best you post a new thread in Windows XP Support section. If I move this thread over there, you'll likely get bounced back here because of the logs in the thread.

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I started getting the BSOD earlier this week on the 13th. This is the information from the first one as shown in the Reliability Report

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8000314235f, 0xfffff880072b4c90, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051313-35973-01.

I had no idea what caused it.

Thinking perhaps it was my video drivers or card, I swapped out my ATI card with my Nvidia card because I had been meaning to do that anyway.

I received multiple BSOD after, while trying to uninstall ATI drivers, then while trying to install Nvidia drivers. I downloaded Driver Sweeper and removed all remnants of both drivers, downloaded new Nvidia drivers and have finally been able to successfully get them installed, but I still get BSOD.

I turned on Verifier and when I got the BSOD, it would hang at the crash screen and I don't think it ever created the dump file. I was forced to reboot to get back into windows. I have sinced turned off verifier.

I have tried everything I can think of and have no eartly idea how to read these dump files. So any help will be much appreciated. The BSOD are too frequent to be able to get any work done, plus I never know when it will crash.

Hopefully I have done the upload correctly and you will have everything you need.



A:BSOD for no obvious reason

BugCheck 1A, {41287, 18, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )

Usual causes: Device driver, memory, kernel
This bugcheck indicates that a severe memory management issue happened, more specially the bugcheck indicates that a illegal page fault occurred.

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:Driver Verifier - Enable and Disable

Additional Help - Using Driver Verifier to identify issues with Drivers

Update BIOS (if able):

Dell Inc. 2.4.2, 3/30/2007

0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.3, DMIVersion 35, Size=2381]
BiosMajorRelease = 2
BiosMinorRelease = 4
BiosVendor = Dell Inc.
BiosVersion = 2.4.2
BiosReleaseDate = 03/30/2007
SystemManufacturer = Dell Inc.
SystemProductName = Dell DXP061
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 0CT017
BaseBoardVersion =
Install and perform full scans with:Malwarebytes : Free anti-malware download
Microsoft Security Essentials | Protect against viruses, spyware, and other malware

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box du... Read more

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Hi everyone, signed up here in the hope that one of you kind geniuses can lend a hand with a problem (or rather two problems) that've been plaguing my machine for a little too long now.

I am experiencing completely random BSOD's and I can't seem to find anything obvious that would be causing them. I've not long reinstalled my system from scratch so I'm fairly confident pretty much all my drivers are up to date, my BIOS is the most recent revision etc. The BSOD seems to become more prominent throughout periods of higher CPU-usage (gaming, plex transcoding, sickrage/couchpotato/headphones running..) however I've also seen it crash whilst idling. The BSOD's seem to occur anything from 30mins-10hours apart.

My second problem (although I doubt related - since I think it was occurring before the BSODS) is that my system hangs virtually every time I try to shut it down eventually resulting me having to physically shut it down, I may ocassionally get a normal shutdown but not often. Is there anyway I can troubleshoot this further and find the cause?

Unfortunately my PC doesn't seem to be successfully generating any actual dumps although if someone guides me through I'd be happy to provide one next time it crashes. As such i'll try be as informative as possible in this post..

Windows 7 Ultimate (SP1)
Original OS - Windows 7 Ultimate
Full retail
Hardware age - Around 1 year
1-2 months
OS completely reinstalled due to a few unrelated issues

Desktop - self built

Intel Core... Read more

A:Intermittent BSOD's/Hangs on shutdown.. no obvious cause

I'm seeing quite a few disk errors, could be a failing drive; I'm not 100% certain on this.
It seems the dump files are being stored in C:\Windows\MEMORY.dmp they will be Kernel dump files that you will need to copy to the desktop, then upload to a 3rd party file sharing site such as Onedrive or Dropbox, then post the download link here.

The actual bugchecks are mainly 0x9Fs which probably explains the failure of proper shutdowns as a driver remains in a different power state. This could be a mixture of a driver bug and a hardware failure.
Let's try and get the latest dump file and see what we can find, in the mean time try and run a disk check and SeaTools to test for a failing drive.

Go to Start
Then type "cmd", right click and Run as Administrator to start the elevated command prompt.
Type in chkdsk /f /r C: to schedule a disk check, then restart the computer.
/f will fix the errors and /r will recover information in bad sectors (if there are any).

Run SeaTools in DOS or Windows, preferablly DOS.
Download the ISO and mount it on a disc or USB drive to run in a DOS environment.

SeaTools for DOS | Seagate

To run in Windows just download the setup and run.

SeaTools for Windows | Seagate

Run the short and long generic tests for Windows or DOS.
Post back how everything goes.


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Hi All

I have recently just built a new PC. All of the components excluding the graphics card are brand new (graphics card is out of an older PC but still not ancient).

About two weeks after the build the PC randomly started to crash, it's been doing this for about 4 days now. It seems to happen in the same way each time, the primary monitor freezes then goes black and then the secondary does the same. I was on teamspeak the other night when it happened and noticed that the voice continued to work despite the PC hanging.

About 50% of the time it actually BSODs and restarts itself, the other 50% requires a hard power cycle.

I don't do that much really just play Eve online (with multiple instances of the same client, but this is normal activity for the game. i also did this on my old PC without issue), browse the internet and use Teamspeak as a voice application.

Im really hoping someone can help. Im "OK" with PC's but this one is definitely beyond my level of understanding.

The requested output is attached.

Many thanks

A:Random crash/BSOD 4/5 times a day, no obvious reason why

All of the dumps are blaming your nvidia graphics drivers

Probably caused by : nvlddmkm.sys ( nvlddmkm+19e4d4 )
Driver Reference Table - nvlddmkm.sys

I would suggest unistalling the current driver then reinstalling the latest one from nvidia's site.

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Hi, I am getting this BSOD from past 6-8 months, i switched over to win 7 from XP (in XP also i suffered same problem), few days the Win 7 had no problem but after that every time i start my comp i get at least 4-5 times BSOD n the system keeps on going to safe mode.

Kindly help me.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000008C
BCP2: 00000002
BCP3: 00000000
BCP4: 88DD3FF1
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

A:Getting this BSOD from past 6 months.

Please follow the http://www.techsupportforum.com/foru...ta-452654.html to provide us with your crash reports, and we will do our best to give you troubleshooting steps to fix the crashes.

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OS: Win 8 pro

System: x64

Originally, there was no windows in my laptop since I bought the DOS version. But the first OS that I installed was win 8 pro and I switched back to win 7 ultimate at some time and finally switched back to win 8 pro. Both are full retail version.

Age of system: 8 months

Age of installed OS : 1 month

CPU: Intel(R) Core(TM) i7-3630QM CPU @2.4GHz (Quadcore but my dxdiag says that I have 8CPUs?)

Video Card: NVIDIA GeForce GT 750M

MotherBoard: I tried with CPU-z but it says invalid in motherboard field. So I googled and found out that I can use cmd to find it. Below is some command that I type through google. Not sure which one is my motherboard model.

Power Supply: Lenovo 19.5v == 6.15A

System Manufacturer : Lenovo

Model Number: YB00192238

I've been getting BSOD since early october. I already tried to use system restore back to previous month before I got BSOD and still getting it.
I've tried to re install windows several times and still get this BSOD.
There was a time I was just freshly installed the windows and in the middle of installing drivers of my laptop and I got BSOD.
I noticed I only get BSOD if I connect to the internet, specifically while browsing or downloading. I never get BSOD while being offline.
So here I am, finally given up on how to solve this and search for help from expert.

Thanks in advance for the input.
Apologize if I happen to miss some details.

A:BSOD for the past months


I've run the driver verifier and I got a bsod.
I have re attach the new dump and all other things in this post.
I will update on RAM, HDD and initial later.

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Well Ive had the BSOD but finally after sorting out the issue & changing the RAM I had no BSOD issues for few days but this has started again & the error I get is "IRQL_NOT_LESS_OR_EQUAL", which according to me is the driver issues..!!!

Can anybody please specify me the solution..???

Some Extra INFO

System 2.5 Years old [New RAM, 15 days old]
OS installed on 1st Jan 2011 [fresh retail install]
No over clocking done
Have had no issues on LINUX

EDIT: - Changed attached flies from txt to dmp

A:BSOD for the past 8 Months

Welcome to Seven Forums.
While your at it please take the time to fill in all your system specs. here
Attachment 129940

It will be needed to fully help you.

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Hi everyone! I've received 3 bsod the past 2 months, i don't really know where they are coming from but maybe its cause i rarely turn my Laptop off all the way. i usually put it in sleep mode. Anyways here the little windows that popped up once i turned it back on. the most recent one came when i turned my laptop on from sleep mode, maybe around 10 minutes in it just happend.Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601. Locale ID: 1033Additional information about the problem: BCCode: 9f BCP1: 0000000000000003 BCP2: FFFFFA80115B94E0 BCP3: FFFFF80000BA2748 BCP4: FFFFFA80111327C0 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\021412-32916-01.dmp C:\Users\Eddie\AppData\Local\Temp\WER-73788-0.sysdata.xmlRead our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txtI tried going to the "files that help describe the problem" while the window was up but it wouldn't let me open them. Once i clicked check for solutions, the .xml file disappeared. The dmp is still there but it won't let me open it, it says access denied. I am the admin on this computer.Thanks for the help! off to school now.

A:BSOD out of no where 3rd time past 2 months.

Don't bother checking for solutions. Can't remember a time that has actually worked for me. I am also going to ignore the codes for the moment as they do not enjoy telling the exact issue at hand.

1. What are you doing when the BSOD pops up? You say you keep it in sleep mode, etc?

2. It is a very rare issue. Give us your computer specs (I recommend Speccy for a more thorough deluge of information).

3. Toss us a small list of your most used programs (that you actually have to open yourself) and any consistent programs such as Anti-Spyware and Anti-Virus.

4. There is a chance you do have a minor (or very sneaky) virus on your computer causing the issue. Run a thorough virus scan via Avast or maybe Avira (free-versions) and nab yourself Comodo (free again) while you are at it.

5. Finally (and last on the list) how often do you actually turn off your computer? What are your core temperatures? When was the last time you applied Thermal? Can you cook an egg on the darn thing? Let us know.

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Hi there!
So as the title suggests, I've been having multiple BSOD's over the past few months that appear to be getting more frequent. I'm not sure if they're related as some of the error codes are different while others are the same. Hopefully you guys can help me here.
I'm going to be posting the BlueScreenView info on each as well as providing a link to the minidump file via Mediafire.
-------------------------BSOD 1--------------------------
Date: 1/13/15
Bug Check Code: 0x0000003b
Parameter1: 00000000`c0000005
Parameter2: fffff800`02e79c60
Parameter3: fffff880`0b36bf90
Parameter4: 00000000`00000000
Caused by Driver: dxgmms1.sys
Caused by address: dxgmms1.sys+c0a1
Crash Address: ntoskrnl.exe+75bc0
Minidump link: https://www.mediafire.com/?ba7i017yp33fn40
-------------------------BSOD 2--------------------------
Date: 5/8/15
Bug Check Code: 0x000000d1
Parameter1: 0000001d`684b4562
Parameter2: 00000000`00000007
Parameter3: 00000000`00000001
Parameter4: fffff880`04bc39f7
Caused by Driver: nvlddmkm.sys
Caused by address: nvlddmkm.sys+fe9f7
Crash Address: ntoskrnl.exe+76e80
Minidump link: https://www.mediafire.com/?ts1m9m3668dl31f
-------------------------BSOD 3--------------------------
Date: 7/4/15
Bug Check ... Read more

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Thats right, ive gotten BSoD 41 times in the past 5 months (Since I got my computer) Im pretty mad as it seems to happen while playing Minecraft or while web-browsing (witch are the 2 things I do most ) but it has happened right on start-up. It would be so great if someone here could help me out, and finally get this problem resolved. Thanks in advance . ~Happiness1
? OS - Vista/ Windows 7 ? Windows 7
? x86 (32-bit) or x64 ? x64
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail Version
? Age of system (hardware) Around 5 months.
? Age of OS installation - have you re-installed the OS? 5 months (never re-installed)
? CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
? Video Card: NVIDIA GeForce 9500 GT
? MotherBoard: Board: Intel Corporation DG41WV AAE90316-102
Serial Number: BTWV104006QE
Bus Clock: 266 megahertz
BIOS: Intel Corp. WVG4110H.86A.0015.2010.1111.1718 11/11/2010
? Power Supply - brand & wattage: I dont know :/ (Cant remove it)
? System Manufacturer: Custom built
? Exact model number (if laptop, check label on bottom): Custom built

A:BSoD... 41 times in the past 5 months.

Hi -

Probable issues with RAM are a likely cause.

Run memtest86+ - http://www.techsupportforum.com/2863029-post5.html

Before you run memtest86+. . . .

- remove Daemon Tools/ Alcohol 120

- Run the Driver Verifier -- http://www.sysnative.com/0x1/Driver_Verifier.htm

I see several old drivers in the dumps. If BSODs are software related, D/V can help find the culprit.

Regards. . .





Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091211-22245-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Sep 12 15:16:32.395 2011 (GMT-4)
System Uptime: 0 days 1:18:32.112
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
BUGCHECK_STR: 0x1a_403
PROCESS_NAME: iexplore.exe
FAILURE_BUCKET_ID: X64_0x1a_403_win32k!SURFACE::bDeleteSurface+3c8
Bugcheck code 0000001A
Arguments 00000000`00000403 fffff680`00027b78 ba500000`a2c62867 fffff680`00007b78
BiosVersion = WVG4110H.86A.0015.2010.1111.1718
BiosReleaseDate = 11/11/2010
SystemManufacturer =
SystemProductName =
MaxSpeed: 2930
CurrentSpeed: 2926
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091211-15428-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
... Read more

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i've been getting these BSOD
Please help

A:BSOD for the past few months 0x0000001e

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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I have so many Blue Screen errors on my PC I don't know what to do with myself.

I have re-installed Windows 7 Ultimate fresh.

I have been running Driver Verifier for the past 6 hours. No BSOD so far so I am thinking it isn't a driver issue.

I have ran the Seagate HD Diagnostic Test, and everything has passed.

A lot of the time these BSOD's occur when I am gaming/streaming my games.

Specs: Windows 7 Ultimate
Video Card: Nvidia 570 GTX
Processor: AMD 1090 Thuban
Hard Drive: Seagate 500 GB
Ram: 8 GB G.Skill Ripjaw

Dump File : 021012-14523-01.dmp
Crash Time : 2/10/2012 3:07:24 AM
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`010e83d1
Parameter 3 : fffff880`082e5fb0
Parameter 4 : 00000000`00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+43d1
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021012-14523-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 292,144

Dump File : 021012-14289-01.dmp
Crash Time : 2/10/2012 2:39:23 AM
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`... Read more

A:Several BSOD errors for the past few months

Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with more detailed information about your system, crashes, and error logs.

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I'm on 8.1 and it's almost always when playing World of Warcraft or sometimes just using Firefox. The most recent BSOD a minute ago was KERNEL_SECURITY_CHECK_FAILURE.


A:Daily-ish BSOD past few months :(

One of your dumpfiles blames Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+cf ).
Driver Description: DirectX Graphics MMS./ this is probably related to your videocards and you mentioned that the bsods mostly happens when gaming.

In your msinfo32 report i found:

<Device><![CDATA[Intel(R) HD Graphics 4600]]></Device>
<Error_Code><![CDATA[This device is disabled.]]></Error_Code>


Why is this device disabled did you have problems with it?
How did you disabled it, through device manager or did you disabled it in your Biossettings?.
Your Logitech G710 keyboard drivers are outdated(2009), please update the latest drivers from here Support + Downloads: G710 Mechanical Gaming Keyboard - Logitech and also update the drivers(2012) for your Logitech HD Pro Webcam C910.

Please also update your Intel Watchdog Timer driver(2010), it is (probably) part of the intel mangement engine.
Check the support/driver downloadsite of your OEM model or system(mainboard) for the latest windows 8.1 driver here GIGABYTE - Motherboard - Socket 1150 - GA-Z87X-D3H (rev. 1.x).
And please also update all the other drivers to the latest version.

If theBSOD's continue, I'd suggest running Driver Verifier according to theseinstructions: Driver Verifier Se... Read more

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I'm throwing in the towel.
I have received numerous BSOD's over the past 8 months or so. They reference different errors, but most are memory related. The last one (today) was saying that I was attempting to execute non-executable memory.

I have not had a lot of time to sit and fix the issue. I finally decided to come here and get help.

I am attaching the required zip files.
By the way, this happens on all 4 accounts on the computer, not just admin, etc.
The dump files are processed from my personal account, which is also the admin account.
Do I need to attach the zip files from every profile on the host?
Please help asap!

- x86 (32-bit) on 64 bit hardware
- it is the original OS
- OEM : Home Vista Premium
- What is the age of system (hardware)? roughly 4.5 years old
- What is the age of OS installation? roughtly 4.5 years old
- video card: ATI radeon HD 3600+ 1GB
- RAM: 4GB
- CPU: athlon dual core 2.5 Ghz

A:Tons of BSOD over the past several months

Adding my minidumps.

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Here's what I've done over those 6 months:
Updated all drivers, tested for overheating, re-installed windows 7 Pro over the top of prior install. Cleared out all ATI drivers and reinstalled. Tried everything I could think of. I am not sure how best to use the Dump files to solve the problem, but am pretty sure I still have an ATI card issue. Tried going back to older drivers to no avail.

Have used the following tools to try to resolve this: BlueScreenView, Driver Reviver, Driver Sweeper, MS FixIt, and Driver Agent.

Thanks in advance for any help you can provide.

A:Intermittent freezes and occasional BSOD's over last 6 months

Welcome aboard.

► Reinstall the USB Ports drivers.
Right click on the My Computer icon> Select manage. It will open the computer management window.
Click on the "Device manager" in the left pane.
Expand USB Serial Bus Controller.
Right click > Uninstall them all, one by one.
When Done, restart the computer.
On restart, the necessary drivers will be auto-installed.
► Uninstall Trend Micro, install Microsoft Security Essentials - Free Antivirus for Windows.

► Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► Roxio : Dont use any virtual disc drive.
Let us know the results.

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Hi all

Any help that can be provided would be much appreciated. I have had BSOD numerous times today and getting some different error messages. Doesn't seem to be a particular time, or when using a particular application that I get it. Has been happening on and off for months.

Please find attached SF diagnostics tool output.

Many thanks in advance.


A:BSOD occuring many times a day - has been intermittent for months


What antivirus software do you use?

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Since about 7 months back I've been experiencing a BSOD on my Toshiba Satellite C655D-S5529 laptop. It would happen upon logging into my account and would only stop if I booted up in safe mode. Other people use the computer too so I can't be quite sure what may have caused it but since this week it has actually booted up twice, including now, without being in safe mode and hasn't blue screened. The BOSD always returns though so I'm sure this time will be no different. I was wondering if anyone could help me resolve this issue as I would love to be able to use this laptop again. Any help is greatly appreciated.

A:BSOD for the past several months, Error 0x0000001E

Please follow fully - Blue Screen of Death (BSOD) Posting Instructions

Use the "Grab All" option.

Update your System Specifications with Speccy, and then copy this information into your System Specifications: Go to your UserCP, and then select Edit System Spec in the left pane. Copy the information from Speccy into the required fields. These System Specifications will then follow your every post.

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Like the topic title says my Windows 7 computer has been getting Blue Screens on and off for a while now.  This is a fairly recent computer that I built at the start of last year.  I don't know how much help this information would be but at the start of this year I installed a new 2TB hard drive, and made a switch from WIFI to Ethernet, and sometime after that the BSODs started happening.  I bring up the Ethernet bit because one of the BSODs happened after I accidentally knocked out the Ethernet cable.
I decided to stop putting it off after i got two Blue Screens within the same hour today.
I've attached the minidump files down below.
Any help would be greatly appreciated.

A:Computer experiencing BSOD on and off for the past several months

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 

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Hey everybody,
I've been getting system crashes and restarts for the past two months. It seems to be completely random and I never use any programs that are too intensive - at most photoshop. In the first day it happened, it restarted 5 times within half an hour. This was helped by me doing a system restore. Still had the problem but it was around once a day. After talking to HP support a few days ago and doing that the guy told me to do, it got waaay worse and I restored it again. It's still worse than before but slightly better.
Anyway, I have no idea what I should do. Please help!

HP p6330f refurb
Windows 7 x64 OEM,
Intel Core i3 530, 2.93 Ghz
age - about 3 months.

Attached is the BSOD .rar and the blue screen error

A:random BSOD, restarts for the past 2 months

I suspect ZoneAlarm is the cause here. Please remove it with with this tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe

Reset the Windows Firewall. Open an elevated command prompt and enter netsh advfirewall reset.
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2010-09-20T07:23:58.000
Event ID: 1001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Project-Orion
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff80002a95b9f). A dump was saved in: C:\Windows\Minidump\092010-18049-01.dmp. Report Id: 092010-18049-01.
I believe CCleaner is deleting your memory dumps. Please disable it for now, until you determine the BSODs have stopped.

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Hello all,

Over the past 6 months or so I have been getting random BSODs with no obvious symptoms of what is causing them.

They started happening last September after I got back from the Summer. To begin with I tried to diagnose the problem following various guides to try and work out what could be causing them. I did the following:
Reg check
Driver Verifier
Updated Drivers
Checked for any physical damage on hardware
Tried restoring

No matter what I did I could not either fix the problem or find the cause of the problem. The main reason for this was the "ntoskrnl.exe+XXXXX" would appear each time on each crash, and searching online I could not find a definitive reason or answer to the crashes.

So I decided in the meantime to live with the possible chance that I would BSOD every now and then. For the most part this was fine as they became less frequent.

Then came today. I've had 3 BSOD in one day and now its starting to irritate me. Knowing that my previous efforts to try and find a solution were to no results, I just don't know what to do. I'm getting the point that I might just rip out all my hardware and start fresh, but that won't be for another 3 months or so.

So here are the .dmps from September till now. Looking at them in BlueScreenView the Caused Driver and Address are all different, there are some common patterns such as the "Qualcomm Atheros Driver" I did update this but ended up making the problem worse, as it made m... Read more

A:Random BSOD over past 6 months. Error 0x000000d1 ntoskrnl.exe+74ec0

Update Atheros LAN driver from http://www.gigabyte.in/products/prod...px?pid=4144#dl

BugCheck D1, {28, 2, 0, fffff880018fc360}

*** WARNING: Unable to verify timestamp for L1C62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for L1C62x64.sys
Probably caused by : L1C62x64.sys ( L1C62x64+6a5f )

Followup: MachineOwner

Image name: L1C62x64.sys
Timestamp: Wed Apr 25 10:37:17 2012 (4F978685)
One more thing is there .... Agnitum Firewall. I dont know what is it, but as it is contributing to the BOSDs, it should be uninstalled. Probably it is branded as Outpost.

fffff880`03319e68 fffff880`04d84738Unable to load image \SystemRoot\system32\DRIVERS\afwcore.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for afwcore.sys
*** ERROR: Module load completed but symbols could not be loaded for afwcore.sys

fffff880`03319d48 fffff880`04d1d000Unable to load image \SystemRoot\system32\DRIVERS\afw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for afw.sys
*** ERROR: Module load completed but symbols could not be loaded for afw.sys
Let us know the situation after doing these two.

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Been having problem on/off for a while, but has been getting worse recently. Can't pinpoint a common trend; can happen while idling or while playing games.

I have a pc from chillblast, that I think was overclocked at the factory - I've read this can cause problems but since I didn't do it myself, I'm unsure how to undo it.

Have attached the dump file, any further info just ask.


A:BSOD, intermittent over past year, worse recently when gaming

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007882028, be000000, 800400}

Probably caused by : GenuineIntel

Followup: MachineOwner

0: kd> !thread
GetPointerFromAddress: unable to read from fffff80003905000
THREAD fffffa80070ff640 Cid 1480.1554 Teb: 000000007ef95000 Win32Thread: fffff900c1b22010 RUNNING on processor 0
Not impersonating
GetUlongFromAddress: unable to read from fffff80003844ba8
Owning Process fffffa80074ab6b0 Image: IAStorDataMgrS
Attached Process N/A Image: N/A
0x124's are typically related to a hardware issue and can only be isolated by stress testing the major components.

If overclocking, reset all overclocks back to their default settings in the BIOS and then follow these:

RAM - run for a minimum of 8 consecutive passes
RAM - Test with Memtest86+

CPU - run the HIGH test
CPU - Stress Test Using IntelBurnTest

Video - run the FURMARK test for 20mins
Graphics Card Problems - Diagnose
Video Card - Stress Test with Furmark

Storage - run the SHORT test ... Read more

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I have an HP Deskjet 2645 connected by USB to my computer. I use it for printing and scanning. In the past few weeks I have had problems printing (problems = it would print from Adobe PDF viewer but not from another software, for example).
I have no problem scanning.
The printer is shared with my home network, and there is no problem printing from other computers.
Lately, I have not been able to print from my main computer at all, but I can still print from other computers or scan.

When I send a print job, there is no error message and it doesn't add to the printer's queue.

I have checked the cables (though not relevant since I can scan and I can print from other computers), updated drivers, etc. It does not seem to be that I can find a solution.

The following is my computer's information:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, Intel64 Family 6 Model 94 Stepping 3
Processor Count: 8
RAM: 16243 Mb
Graphics Card: Intel(R) HD Graphics 530, 1024 Mb
Hard Drives: C: 96 GB (20 GB Free); D: 931 GB (328 GB Free);
Motherboard: LENOVO, Allsparks 5A2
Antivirus: Panda Free Antivirus, Enabled and Updated

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Yesterday, my computer started to act unresponsively, than the windows explorer stopped and restarted; while I was shutting down, the computer crashed.
I didn't make any hardware or software change in the last days.
The system files are attached to the post. If someone could tell me what's going on, I'd appreciate it.

A:Crash Without Obvious Reason

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

I've seen a couple of problems recently with Avast. If you'd like, remove it and replace it with another free anti-virus to see if that helps.

If this is an upgrade installation, it may be quicker to wipe and reinstall windows. If you're interested in that, please post back for instructions.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)

kbfiltr.sys Mon Jul 20 05:21:42 2009 (4A643726)
Dritek Keyboard Filter Driver

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface

iaStor.sys Sat Nov 6 03:44:52 2010 (4CD50774)
Intel Storage drivers
http://w... Read more

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Recently my computer has been booting very slowly for some reason. I'm really not sure why as I have no programs enabled for startup at alll, not even security programs. I have ran Adaware, Spybot, and a Kaspersky virus scan; completely clean. And with no startup programs enabled what could be the problem?

And by slow boot, I mean the system seems to hang on the "welcome" screen for about 30 seconds. Then after the desktop has loaded, it takes about another 20 seconds for the taskbar to fully load.

I also have pretty much nothing installed on my machine, I remove pretty much everything to try and get the performance to increase, it didn't work. I have a 2x 80GB hard drives with about 60GB free ob both of them.

I am thinking maybe a driver problem? If so, how would I go about checking this? Device manager shows no yellow exclamation marks, so I can't see any obvious problems.

Here are my system specs:

AMD Athlon 64 x2 3600+
WinFast PX6600 TD 256mb video card
2x 512mb Corsair RAM.

Any advice/reasons why my sistem in't running as well as it should be would be greatly appreciated.


PS - I did search the forum, and none of the threads could fix my problem.

A:Slow boot, but for no obvious reason.

Did you do a BIOS update for your motherboard if not try that, just an option since you said that you have tried all opitons.


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This has happened twice today, after five minutes of use my Dell Optiplex 760 screen went black, I heard a click, then the computer rebooted, stopping at the screen that gave me a bunch of bootup choices.  I picked the NORMAL choice and the computer booted up without problem.  Five minutes later the same thing happened again.
I've checked the temperatures (Speedfan) and right now(the computer has run for 20 mins without a problem) the core temperatures seem to be varying between 95F and 120F.  Checking the hard drives with a SMART test (Speedfan) shows them to have no obvious problems.
Is there a way to diagnose this kind of intermittent problem by trapping information (errors, etc...).  I've checked the Event Viewer and there's no sign of any recent problems, no errors or red X'a. 
Where can I look for information if this happens again?  Or how can I set up a trap to gather information when this happens?


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First of all I apologize if this is in the wrong thread I was in two minds where to post it as i'm not 100% sure what my problem is.

Here it goes; For the past month or so my PC has been going crazy, in the sense that when I play music whether it be through my browser or media player/itunes. The sound crashes and and then my CPU rockets up I know this because I have a CPU meter gadget on my desktop and I see on the graph it is very irregular always at the highest peak of usage.

This can occur at any time, even as as I googled 'Seven forums' my PC lagged like crazy and the mouse cursor was moving many second after I moved my mouse. This mainly happens when I am playing music and/or using my webcam on Skype whilst talking to friends. I thought it was a flash player bug as I found that on google I tried downgrading it and that didn't work I then changed browsers from Firefox to Chrome, but to no avail.

I checked the 'Performance' tab under task manager and It shows also in the graph the CPU usage is at it's highest and the % of usage is usually 99%, it also tells me I have 1.72GB of memory. Also checked the resource manager various times and under the CPU tab I see multiple processes can vary at being at the top of the list, A few on these are 'Avastsvc.exe' 'Perfmon.exe' 'system interrupts' also flash player and firefox have been at the top a lot when I was using that browser. I'm sorry if i'm vague but this really isn't an area I am familiar with.

My syst... Read more

A:Full CPU usage for no obvious reason

First of all run a full antivirus scan (I recommend malwarebytes)
If results are negative, click show all users. Now you can see what is taking up most of the CPU.
Post a picture of it or type in the most CPU-intensive program there.

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My PC suddenly went very sluggish about 4 or 5 days ago. I've been using Photoshop a lot and thought that maybe I was just trying to do too much with too small a swap file. I deleted loads of stuff, did a scandisk overnight, ran a complete virus check using the latest Trend Micro defintions, ran Spybot Search & Destroy, ran Ad-Aware, ran CWShredder.... none of them brought up a single error. In the past when I've experienced similar problems I've usually found something and removing it has brought full speed back once more! I've even uninstalled Photoshop plus a few other programs and I'm still getting really bad performance issues with everything I run.

The most obvious symptoms are the top part of an active window will go from blue with text to just plain white for a while and isn't clickable whilst I'm trying to do something; for instance in Photoshop it was doing it when I was trying to rotate an image, or before it brought up the save image dialog box etc.

Another more obvious symptom of when it's stuggling is when Winamp and any other audio stutters very badly nearly every time I try to save a file or do anything that would involve using the processor in the slightest. It's never done this before, I've been able to have several applications running simultaneously and the worst it might do is stop playing for a few seconds, I've never had it stutter before like it was having problems "streaming" the audio fr... Read more

A:Pc Suddenly Very Sluggish, No Obvious Reason Why

The sudden slow down does make one want to suspect an infection, I would like to suggest that you try two other programs, Asquared, and CCleaner, they are both freeware. Try running these in safe mode, you generally will have better results scanning in the safe mode since safe mode disables most drivers and running programs.

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Task Manager "CPU usage" sometimes shows as high as 60 - 70% when individual task CPUs don't add up (System Idle Process CPU shows >90 at the same time). Sounds, such as Windows startup, stutter and take longer than usual to play. Scans with Avast and Malwarebytes turn up nothing. Also getting occasional blue-screen crashes.

DDS log files attached - After saving the attach.txt file, I tried to save it again with a different name. Seemed to save, but the newly saved file wasn't visible in Windows Explorer. I made a copy of attach.txt in the same folder (named Copy of attach.txt). Then I renamed attach.txt to attach2.txt - now I can't see attach.txt or attach2.txt. Do I have malware that's attacking the attach.txt file from DDS?

Please advise. Thanks!

A:cpu usage high without obvious reason

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) ( 511KB ) to your desktop. Double click the aswMBR.exe to run it Click the "Scan" button to start scan. Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANTPlease post the contents of that log in your next reply.There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply.===Please DownloadTDSSKiller.zip>>> Double-click on TDSSKiller.exe to run the application.Click on the Start Scan button and wait for the scan and disinfection process to be over.If an infected file is detected, the default action will be Cure, click on Continue
If a suspicious file is detected, the default action will be Skip, click on Continue
If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.If ... Read more

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I've been having BSODs for a couple of weeks that don't appear to be triggered by anything specific. I finally decided to reformat and start over.

I don't know if it helped, but it didn't get rid of them entirely. I reinstalled windows 7 (Ultimate x64) today, a few programs and drivers, and ran windows update. Even so, I've had many crashes already.

I think I've followed all the posting instructions here. Here's the ZIP of what's happened since the most recent install. Thanks for looking.

Attachment 236299

A:Various BSODs, often 3b and ntoskrnl, no obvious reason


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Hi. I've used a video editor called avidemux 2.5 (portable) for a long time with no problems although I do also have the 2.6 version (also portable) for the odd file that 2.5 doesn't like. Yesterday, I used 2.5 to edit some scenes from a clip then, deciding the volume was too loud, loaded the new file so as to reduce it by a few Db. It wouldn't load, saying ?a problem has caused avidemux to stop working?. And that's now the case for every video I try to open with 2.5. I downloaded a clean copy of 2.5 but it crashes too. Version 2.6 still works, however. I've ran ccleaner and malwarebytes. Can anyone suggest what the problem (and cure) could be? My grateful thanks to anyone who can assist.

A:Avidemux crashing for no obvious reason

Update... At the same time as avidemux started crashing, WMP was repeating a video every time I played it and I was saving that problem for later. Turns out I had accidentally hit the 'repeat' button and now that I've unclicked it, avidemux is back to normal. I believe both programs use the same 'engine' so I must assume that avidemux doesn't like WMP being on 'repeat'.

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I have been having BSOD issues for the past few months, they started very rarely and have become increasingly more common, to the point where I will crash once every other day at least. There does not seem to be a common cause to them, they have happened playing games, writing email, clicking links, receiving messages on Steam, and even overnight when nothing out of the ordinary would have happened to trigger them.

Unfortunately the actual blue screen goes away very quickly so I never have a chance to copy what they say the only time I actually got a chance I believe the messages were 0xc00000e9 and BAD_POOL_HEADER though I did not see what the sys file was.

I have followed all the steps to have Windows create minidump files but it does not do so unfortunately. I have run Malwarebytes, a system file check, 10 passes of memtest, a chkdsk, and run an antivirus scan and each test has come up clean.

I attached the zip file created by the tool in the sticky thread, though I am unsure how helpful it will be without minidumps.

A:Intermittent BSODs with no obvious commonality

Hello Saraiguma, Welcome to Sevenforums.

Your file doesn't include the dump files. Please setup your PC to create a small memory dump upon receiving a BSOD.
Dump Files - Configure Windows to Create on BSOD

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Hello, I have an Acer Aspire 3000 laptop running Windows XP that runs painfully slow - not all the time, but at least 75% of the time. 5 minute waits for a window to open is not uncommon. I have run a full virus scan (Kaspersky 2010) - 13 hours later and nothing found. I have defragmented the C: drive (Piriform Defraggler) - 10 hours later there's no improvement. I have run Autoruns and found nothing suspicious. It just seems like it's always doing something else, something I can't see.

The hard drive is divided into 2 partitions, each a little over 17 GB. C: is 80% full (about 3 GB free) and D: is mostly empty. I have moved files over to D: and deleted unnecessary files wherever possible, to no effect.

I have run out of ideas here, and I would greatly appreciate any help or ideas. Thanks in advance

A:Painfully slow laptop - no obvious reason

Slowness and performance issues as you describe are not uncommon, especially with older computers. Since we're not finding any malware, please refer to Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness and poor performance besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, too many browser Add-ons/toolbars, failure to clear browser cache, not enough RAM, dirty hardware components, etc. As you use your system it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential. Incompatible browser extensions and add-ons can impact system performance and cause compatibility issues such as application hangs (freezing).You indicate that you have tried some of these suggestions but there are more in that topic.

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Hey, I recently got a new Dell Laptop. It's nearly a month old and I've been having issues with the system randomly shutting down on me and automatically rebooting up again after its shut down, Which I suppose is more like a restart.

Anyone have any idea why it's doing this, up to a few times a day since my laptop is on for at least 12 hours. It could be overheating, but it doesn't feel that hot at the time it restarts. Is there a possible setting that may be turned on or something that makes it automatically restart every now and then that I should look for or change? I wouldn't be surprised since it's new that there may be automatic settings that need changing or something.

It doesn't put up a warning or anything before it restarts it just does it at anytime, which is particularly annoying if i'm in the middle of something and it dies, so I'm constantly having to save work.

I've got a few years warranty on it if I need to take it back for repairs. But it'd be much easier if i can figure it out here and now rather than wait for it to be put in for repairs for a few weeks and then get it back =S.

A:New Dell laptop is shutting down for no obvious reason?

It sounds like a heat issue. heat will make a system shut down fast. Make sure you are running this on a hard surface; not on the carpet, on the bed, or other soft surfaces. Get a cooling pad and tell us if the issue persists. Check the vents to make sure there is no dust build-up.

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Hey guys. I just ran windows update, got an update for my nvidia video card, and 2 regular updated for 64x systems. nothing out of the ordinary by any means. So i am looking around, thinking maybe it will help my wie score. I went to the system properties page, and it says refresh your system (probably because of the video card update). I run the assessment, and my score dropped on my ssd. From a 6.8 to a 6.3. I was like "really?" so i ran it again. nothing else running, just the test. then my ssd dropped to a 5.9, and my ram and cpu dropped to a 5.4, from a 5.5.

Any suggestions as what is going on? I am aware that the numbers don't necessarily mean that much as long as my rig is running good. But numbers don't just drop like that for no reason.

Thanks in advance for the input. You guys are always great!

A:WIE dropped alot for no obvious reason. Any suggestions?

As hardware speed and performance improve, higher score ranges will be enabled. The standards for each level of the index generally stay the same. However, in some cases, new tests might be developed that can result in lower scores.

What is the Windows Experience Index&#63;

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this is weird, I do have two theorys about why when running some apps and I insert a CD the computer reboots, theory one, I don't have enough RAM I have 64, and my second theory is I am lacking IRQ's,seems when there is more apps running this happens so am I looking at a crash because of lack of resources, or could it be something else.I have Win 2k and Win 98 setup Dual boot.thanks for the info.

ICQ# 51865388
AOL IM daveandrew v1


A:{Advice Offered} - Win 2k rebooting for no obvious reason....

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I have a computer that has been experiencing seemingly random BSODs. The first time was when the computer BSOD-ed a couple days ago while watching a video. It has also BSOD-ed when copying a folder with 3 GB worth of information to the hard disk, running a virus scan, just sitting idle, and when installing office.

Problems I have suspected:
>I thought it might be a RAM problem, and after pulling out one of the RAM sticks it *seems* to be fixed. I don't like running on 1/2 the RAM and want to make sure this was the problem.

Solutions attempted:
>I tried removing one of the RAM sticks (seems to fix, although I sometimes encounter other problems)
>Re-installing Windows with a different Windows image (after re-install, BSOD-ed when I was installing office)
>Putting a different memory module in place of suspected bad one (couldn't get into Windows, it would restart after windows splash screen)

Each time it BSOD's it seems to have a different reason each time, something like 'EXCEPTION NOT HANDLED' and 'IRQL GT ZERO AT SYSTEM SERVICE', just to name two. Also, the machine rarely restarts after the crash. It restarted on two separate BSODs I observed but mainly when it BSODs I hear the drive turn off but the blue screen stays on and the machine never restarts like it claims it will.

The specs of this machine are:
Model: Gateway DX4375G
CPU: AMD A6- 5200 APU
RAM: (was 8 GB now 4 GB)

I would appreciate if someone could look this over and maybe help me find specifical... Read more

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I'm back again with another problem I couldnt fix outright. It is a windows 7 machine, a HP Pavilion dv7. At one time, it was one of the fastest smoothest running new computers (not including personally built machines!) I had ever used. It ran perfectly fine, until one day where it just stopped working properly. Everything became slower than it should be- There is typing delay (sometimes), the volume ticker thing delays (sometimes), IE sometimes becomes unusable it's so slow, youtube videos stutter to the point of a slideshow (again sometimes), and things like word and CPU-z take abnormally long to open. The machine seems "preoccupied"

There are no viruses or malware, it is fully updated, ccleaner'ed, defragged, and overall checked over- no obvious problems. I ran P95 for like an hour to just test general stability and it ran fine in that. There are no apparant bad or too many programs running.

I'm at a loss with this problem- any advice? You guys have never failed me before!


A:Windows 7 computer runs very slow-no obvious reason??

Oh it also seems like the computer runs louder and hotter than it used to, but I may have just forgotten, as this is my friends computer that I just do the work on.

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I have a laptop (I am using another laptop to enter the forum) that suddenly became very slow 2 days ago. Since then, it takes very long to log in or restart/shut off. Initially, I thought the problem was that many important windows updates (about 35 updates) were missing, and windows update said that it was NEVER updated! So, I installed all the updates, but still no improvement. I have also ran CCleaner, Diskeeper to defrag the disk (both in normal mode and also during start-up, to defrag the pagefile), and Malware Bytes (no important problems detected). The CPU usage does not exceed 7% and the memory usage does not exceed 35%. So, I have no idea what might be causing the problem. I also noticed that when I rebooted in safe mode with networking, the PC performance was much better (still it seems to be slow when trying to open Mozilla or Google Chrome).
Another thing is that, the day the PC became slow, Windows Media Player reported a problem when I tried to open some data (photos etc) and it did some updates/needed new settings etc (this may just be a result of the problem, I just report it).
Any suggestions? Thank you

A:Problem in Windows 7: pc suddenly extremely slow, no obvious reason

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I'm trying to create a new simple volume in 130 GB free disk space. There's no obvious reason why it would refuse to do so - I'm not at the hard limit on number of partitions or anything - but disk management MSC is consistently returning "Not enough space" errors.

The only thing I can think of is something to do with the partition order, but if so I have no idea how to fix it non-destructively. I'm in the middle of backups on it, so deleting partitions is a no-go. At the moment I don't understand what's going on.

DISKPART output (Win 7 x64):

DISKPART> list disk

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 232 GB 134 GB

DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 43 GB 1024 KB
Partition 0 Extended 188 GB 43 GB
Partition 2 Logical 54 GB 178 GB

DISKPART> list volume

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 E DVD-ROM 0 B No Media
Volume 1 C SYSTEM W NTFS Partition 43 GB Healthy System
Volume 2 D DATA NTFS Partition 54 GB Healthy
The disk structure is: (1) primary p... Read more

A:Disk management tool won't allow new simple volume, no obvious reason.

Post a screenshot of the Disk Management snap-in. If it was me, I'd nix all the extended partitions completely, and also keep it to two total partitions. One primary for C and one primary for D. I have always used primary so they have no links or ties to each other.

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Hi people,
I have facing this crashes for a past 3 months , i had windows 7 home premium 32 bit version which had the same problem now for time being i switched over to windows xp for trouble shooting but still the problem persists with random crashes

My specs are
AMD athlon II x2 @2.8Ghz
2*1GB transcend ddr2 ram
currently running windows xp sp2 professional 32 bit

posting my dump file along with this post , hoping for some valuable help . Really fed up because of this PC problem in the midst of my studies

Thanks in advance

A:Frequent crashes for the past 3 months

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Kingston\BSODDmpFiles\jai007\Windows_NT6_BSOD_jcgriff2\Mini030812-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_rtm.040803-2158
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Thu Mar 8 04:05:52.203 2012 (UTC - 7:00)
System Uptime: 0 days 0:20:13.778
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 10000050, {acc81a28, 0, b9dfc35c, 0}
Could not read faulting driver name
*** WARNING:... Read more

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On my C: Drive that is SSD I used to have around 38GB free (was even 42GB but after accidental turning the windows update on I lost to 38GB). Since I stayed at 38GB without wasting space with silly windows updates (turned off ofc) and I installed only tiny programs, I don't see how did I become from 38GB to 23GB of free space?? I may have searched files through 15K photos a month ago if such thing ever reduces disk space (such as indexing) but I checked one windows.ecb (or something like that) file was only 133MB, I don't see where all the space got lost?? I was installing a few (3-4) small programs that when I saw are of no use to me - uninstalled. I have run disk cleanup many times and I don't see where all that space went?

I may have accidently enabled 'Windows 7 file recovery' but I made sure to disable this trash immediately, meaning I do not have any folders on the disk space that would take so much memory.

I know that sometimes if you delete a lot of files like thousands of files, 20GB + of space, the space doesn't restore immediately (whenever it comes from many deleted files) but for that reason I deleted files from removable disk, to not get any traces on the main HDD.

Is there any tool to check over the months, how your free space got lowered, I could then see on a graph if the drop of space got sudden or not, to identify what could have caused it. And I dislike using any 3rd party 'cleaners' or whatever software

A:Lost 15 GB over the past months for nothing.. realized now

You can set how much space is used for System Restore, check and see how much space is allotted and how much percent wise is being used.

Check it here:

System Protection - Change Maximum Disk Space Usage in Windows 8

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I've been getting seemingly random BSODs on my Win8.1 box for months now. There are several different errors that show up, and most of them seem to point to the drivers. I have no idea which driver could be causing the issue though, as I've reinstalled the majority of them.

A few I can remember:

Bluescreenview points at ntoskrnl.exe for nearly every one of them, though some have others thrown in as well such as usbehci.sys, dgxkrnl.sys, and ndis.sys

I'm at a loss of what to do at this point. Some days I only get one BSOD, other days I get 5+. It's really starting to be an issue.

A:BSODs over the past few months. Many different reasons

MSINFO32 report is missing. Please do this:

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

Out of 11 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level d... Read more

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Well the problem is that it is slow and i think they have some unwanted virus on there which wont leave even tho i do system recovery and many other virus protection program has told me there was no errors.I cant reboot bc my dvd drive wont work it stills open but the light.The only time my computer work finely is after a update or recovery.Please help me with this problem?My computer is a acer extensa 5620 and has windows vista.

A:Hello everybody for the past two months i been having problem with my laptop


my dvd drive wont work it stills open but the light

I'm not sure what you mean by this?
What is the make and model of your computer? You may have a Recovery Partition on your computer. If you start up your computer, you may have a quick message over the logo that says Press (key) to Enter Recovery, sometimes this is F11. If so, this will set your computer back to Factory Defaults. This will remove all personal data, so backup first.
If you do not have a recovery partition, then read up on the link in my signature PC Running Slow? And try those things.

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