I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Alo, buenas tardes disculpe tengo un problema con una laptop pavilion 13-r010dx x2 al momento de regresar al modo laptop la computadora deja de servir el touch, y ya no le agarra el teclado ni el mouse.ahora solo puedo usarla como tablet
Hi @KassandraG9, Welcome to the English HP Consumer Forums!If you prefer to post your question in your preferred language, see the below options that are available.German: HP KundenforumSpanish: Foro de usuarios de HPFrench: Forum des utilisateursPortuguese: Fórum dos usuários HPChinese: ??????????Korean: HP ??????Alternatively, please feel free to post a revised message in English.Read other 1 answers
I purchased my laptop on 11/6/15 from Best Buy. When it is plugged in, it works fine but the battery was not charging. Unfortunately for me, it is now 1 1/2 months out of warranty. I brought it into Best Buy to have the battery replaced and it was sent to their servicing center. I just received a call from them telling me that my issue is Not my battery but with something on the motherboard that controls how the battery charges and the entire board needs to be replaced and it is going to cost me just as much to replace it as I paid for my laptop. This is absolutely obsurd!! The laptop is only 13 months old and has never been mishandled. When making the decision to buy a new laptop, I chose HP because I had such good luck with my old one that was 10 years old. Has HP quality gone downhill? And on top of it all, when I went to submit a question about this to HP support, it comes up with my laptop being out of warranty since August 2016 which less than a 1 year warranty. Now Im left with the decision to repair my 13 month old laptop and still have no protection if something else breaks or buy a new one with protection for the same price.Read other answers
Hi, I'm having trouble getting my battery working. It will randomly guess the percentage of the battery and the computer will shut-down while it says theres 50% battery life. I try the HP support app incuided on my computer to do a calibration, however the battery fail the test. Yes, I did a check on the battery state; it says the battery is fine but I know that is incorrect. Anyway, I want to replace the battery but there is no infomation on how or were I should take it. Any help doing it or is it impossable?Read other answers
At first the track pad and keyboard stopped working. THEN one of the USB ports quit working, and now it will only charge if you hold and wiggle the cord. I did buy a replacement Top cover with keyboard, and that did not solve the problem. What are my options, besides having to buy a new laptop? Can I buy a whole new/refurbished base? This works as a tablet, but I don't need just a tablet. I keep getting different answers from different people at HP, and it is frustrating to say the least.Read other answers
I recently purchased the new Split x2 on Windows 8.1. I've tried and tried unsuccessfully to display the computer on my TV via the HDMI output. The computer doesn't recognize that there's anything plugged in. Is there any way to get this to work?Thanks in advance!
Have you connected the HDMI cable between the HDMI out on the notebook and the HDMI input port on the TV? Windows key + the P key select duplicate. You may have to enter the HDTV menu to select the HDMI as the active input. Sometimes I have to do that with my own Philips HDTV.Read other 9 answers
The sound on my notebook works fine until I connect it via HDMI to an HP Pavilion 24xw monitor. Then the audio disappears. If I disconnect it, the audio comes back. I have tried going to the 'Sound' section of the control panel. There are two options:Speakers Realtek High Definition Audio HP 24xwThe default is Speakers Realtek. When I use the test facility my notebook plays the test sound. I have updated to the latest version of the driver. Can someone help with why when plugging in the monitor the audio disappears from my notebook? Thank you so much!Read other answers
Dear everybody! I'm going to buy more 8GB Crucial ram for my laptop. Currently i have 4GB. So i will have 12GB ram total. So Could anyone give me some advices about this. Is it ok ? Is it compatible with my device ? Thank you.
@0xaddr? Memory Supports the following configurations: ? 12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer models with a 32-bit operating system) Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04427554 REORead other 1 answers
a simple question......will a HP Pavilion 15-n034sa motherboard fit into a HP Pavilion 15-n083sa ?
help me obi-wan youre my only hope!!
Actually that's a hard question, generally its not possible to install another motherboard, sometimes it is. In this case one is an AMD platform and the other is an Intel platform, there could be tons of differences in mounting holes, physical design, clearance, connectors, heat dissipation requirements, cooling systems, etc. Laptops are not like desktops that use more standardized designs.
I have a Genuine Microsoft DVD for Windows 10. When I put the Bios in UEFI boot mode It does not boot from the DVD or if i use a USB bootable stick formatted using APT format. When I hit esc on boot and select the boot devices to boot from nothing is shown. If I let it just try to boot it give me a message that no bootable image on hard disk. It is a new hard. When I put it in legacy support mode it will boot either the USB or the internal DVD, but I want to use UEFI and the new APT format for security. What device can you buy so this laptop will boot something that is portable media on this bios ? It came with this format on the original hard drive with windows 7. Thanks,Buford HP Pavilion DV4-5113cl with INSYDE F39 bios from latest updateRead other answers
Hi, I just bought 2 laptops today and wanted it to be in Windows 7 64 bit instead of Windows 10.May I know where to get the Winows 7 drivers?I had tried to search around but I couldn't get Win7 driver.Can you provide me? The laptops I just bought are:HP Pavilion 14-ab175TXHP Pavilion Notebook - 14-ab161txRead other answers
My HP Pavilion 500-205t was destroyed by a lightning strike. The HD is o.k. I have purchased an HP Pavilion 500-490 because the specs were very close. I want to use my 205t HD. Both computers are Core i3-4130, have 1 TB 7200 SATA 6G 3.5 HDs, same OS (Windows 7 Pro 64). My question is: can I swap them out, or do I need to get an external HD enclosure and copy the 205t to the 490? If I need the external HD enclosure, looks like aluminum would be best, but would like recommendation for one which would hold my HD.Read other answers
I would like to connect my HP Pav 23-1010t All in One Desktop to my HP Pav dm4 laptop. For the purpose of switching between the two, using the HP Pav 23 video/monitor, keyboard and mouse to control what is on the laptop. Will a KVM switch work? Or some other swtich or cables?Read other answers
it looks like another friend dropped off a computer that is completely messed up. its a hp pavilion 6640 or somthing like that. my friend claims it has upgraded memory but i know it came with at least 64mb. it came with win 98 on it, then was upgraded to millenium but dragged ****. i tried putting ubuntu 5.10 and 6.10( whatever the newest discs are) but it didnt work, then it made sense when i found out the specs of the machine. so is there a user friendly linux or a way to crack win 98 se? the box dosent have a "key" sticker on it so no 98 se key.
It should run ubuntu. I had a lower spec'd Pavilion with a P2 300 in it that came with 48 megs of ram. I upgraded the ram and had Mandrake 7 running on it fine.
I tried installing Direct X 9. It seemed to install fine, I restarted
like it asked me to and I tried installing and playing Halo. It game me
a error about hardware acceleration, it did the same with Battlefield
1942 (giving a slighty diffrent error, but basicly the same), and also
with a N64 Emulator. They all gave me Direct X related errors. I went
into several places (can't really remember were" to check what video
card I had, and they all said "unkown".
The audio doesn't work, I didn't really try anything to fix it other
then making sure everything was connected-which is it.
Also, I don't know if this is important or not (it shouldn't be), but I
uninstalled the defualt version of windows the PC came with, mainly
becuase of all the worthless **** it came with, I figured it was just
easier to re-install windows thne delete it all.
I can't get the thing to work, I tried Nero and CDRWIN and neither of them would burn a cd, it just said no CD writer installed
I was thinking maby it was a drivers problem, I tried reinstalling them
through the device manager section but it just said their was no drivers
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Have a message that says A component of the operating system has expired. With error code 0xc0000605 and is asking for recovery tools, which I dont have where can I get them????
> A component of the operating system has expired. With error code 0xc0000605 ... A did a Google-search on that code. One posting suggested that the date/time in the computer's "BIOS SETUP" was wrong, and needed to be corrected.Reboot, and enter "BIOS SETUP", and check. Another posting suggested that your computer is running a "Windows 10 Preview" version, rather than the "official" release. Is that correct?Read other 1 answers
I have a client with one of these, the fan is howling pretty good, looking at it carefully it seems the PSU is riveted into the case, HP does not list it for sale seperately. Anybody know of a PSU that will fit in here? or should I just toss it and chalk it up to experience?
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Hello, My PC is HP Pavilion P6615fr.Since yesterday, at boot, it beeps and nothing appears on the screen. The power light is on steadily, so this part works probably correctly and I conclude that failure is either in the motherboard or an internal device.Is there a table of meaning of the various beeps emitted by the machine to allow me to refine my search.Thank you for your helpRead other answers
Hi there, I want to install an M.2 SSD in my new Pavilion laptop but I just want to be sure this will work. My laptop part no. is V2Z44AV - HP Pavilion 17t-ab000 CTO (ENERGY STAR)It doesn't have a touchscreen.I want to install: 512 GB 2280 M2 PCIe 3x4SS NVMe TLC PA, for use with non-touch screen products 847110-004This part is listed in the laptop's service manual. When I bought the laptop from the HP store, I was only given the option of the 128GB SSD which was not enough for my needs, so I went with the 1TB spinner. This is why I'm not 100% sure that the 512GB is compatible. I disassembled the laptop and I do have a free M.2 slot. I just want to be sure this will work and that it will use the full four lanes of the PCIe 3.0 bus. Otherwise I'll look at a lower-cost upgrade. Thanks for your time!
I've heard that the M.2 slot is disabled in the BIOS if the laptop is not purchased with an M.2 drive from HP. Is this true? If so, how can I enable it? I don't see an option in the BIOS.Read other 2 answers
Good morning everybody, I have recieved a computer from my friend and he changed the OS to Win 7, however now the computer keeps crashing and I know there is a way to factory restore the computer in order to get the origional software back on it, however I can not remember how to do so. I have looked here in the forums and also can not find anything. I have done it before with my old computer which was an HP Touchsmart. If anyone knows how to do so please let me know. that would be great, in the mean time I think I would need the assistance of the HP disks that were sent with my touchsmart in order to help fix this issue, but I can not be sure. If you have any Ideas please let me know.Read other answers
Hello, I have an HP Pavilion dv4 that I have put windows 10 on. Everything is working and going great considering how old this laptop is. But I do have four drivers that I am not sure to what they are. Also one drivers to my USB might need an update cause periodically my mouse disconnects for just a second and then it will reconnect and continue to work. This is the only issue I am having but I would like to get the other four drivers installed and maybe the rest updated if they need to be. I would think windows 10 would have the rest of them updated or it would show if they were not but being so old I am unaware if it would detect them. Either way any information on what I could do to get this fixed would be greatfully appricated! Here is what I have.... 1. Base System Device PCI\VEN_197B&DEV_2383&SUBSYS_30F7103C&REV_00PCI\VEN_197B&DEV_2383&SUBSYS_30F7103CPCI\VEN_197B&DEV_2383&CC_088000PCI\VEN_197B&DEV_2383&CC_0880 2. Base System Device PCI\VEN_197B&DEV_2384&SUBSYS_30F7103C&REV_00PCI\VEN_197B&DEV_2384&SUBSYS_30F7103CPCI\VEN_197B&DEV_2384&CC_088000PCI\VEN_197B&DEV_2384&CC_0880 3. Base System Device PCI\VEN_197B&DEV_2382&SUBSYS_30F7103C&REV_00PCI\VEN_197B&DEV_2382&SUBSYS_30F7103CPCI\VEN_197B&DEV_2382&CC_088000PCI\VEN_197B&DEV_2382&CC_0880 ... Read moreRead other answers
working on an hp pavilion (no time limit)
specs:windows xp,80gb hdd,1.86ghz,1024mb system memory
problem is that when it boots desktop comes up but no icons no start menu and you cant in put any controls, nothing happens when you hit Ctrl+Alt+Del in any mode and no last know configure ration. Hard drive checks out ok when i ran the test from the computer but tried a hdd test from ubcd(Ultimate Boot CD) and it did not even see the hdd the problem has been this way for 6 months or so I'm told and they said it just happened when they went to turn it on one day so as all ways any help is much appreciated
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My HP Pavilion 15 automatically intalled the Windows 10 1607 update but it stopped my keyboard working. Oddly it was possible to enter my PIN but then the keyboard no longer worked after the home screen appeared. Using a USB keyboard gave the same result. I removed the update and the keyboard worked again but I assume if I let the 1607 update install again the same problem will happen. I have used the HP Supprt Assistant and installed all the updates but the BIOS update will not go away. It looks like the BIOS update is not supported for this model. The currnt BIOS is F.43 07/29/2016. The latest is F.43 8/15/2016 I tried to make a USB flash drive after identifying my System ID as 2293 but when selecting the BIOS file to install 02293.bin is not listed. The only ones available are 0227D.bin, 02291.bin, 0227A.bin, 02299.bin and 02292.bin. My question is where can I get the BIOS update file to match my Syetm Board ID (2293) and will updating the BIOS enable me to run the Windows 10 1607 update?Read other answers
Can someone please tell me if the Pavilion 500-214 is a business or consumer machine? I have looked at the website for a while and I can't seem to find the answer to this question. Thanks!
Hi: Pavilion is the consumer line of HP desktops and notebook PC's. The business line of HP desktops are the Prodesk or Elitedesk models. http://store.hp.com/us/en/mlp/desktops/elitedesk--prodesk---workstationsRead other 1 answers
The other night, my daughter was doing homework on my wife's computer when the bottom half of the screen went purplish-gray with a purple bar in the middle of the bottom half.On top of that the screen flashes like a strobe light..good thing I am not epileptic. I've tried taking it to Best Buy but they can't help me.I KNOW it needs a graphic card. I've had two comp guys diagnose it as soon as they saw the problem.Is there a way for me to send it back to HP and have THEM fix it?What do I do? Any help would be GREATLY appreciated.Read other answers
We have purchased 5 HP Pavilion 550-132d having a windows 10 OS, we need to downgrade the OS to windows 7 32 bit because we have a system that only run up to win 7 32 bit. But unfortunately upon installing the win 7 32 bit OS, the mouse/keyboard freezes! and general 'hanging' during installation . When we purchased the computers we are expecting that we could install windows 7 without any difficulty since windows 7 is still on the market. Can we have a work around so that we could install win 7 32 bit on those 5 new HP Pavilion 550. We will greatly appreciate immediate response on this. Thank you very much.
Hi, Windows 7 drivers are on the following link: http://support.hp.com/ph-en/drivers/selfservice/HP-Pavilion-500-Desktop-PC-series/8499648/model/8741... My suggestion: download HP Support Assisstant (HPSA) from the above link and install to your machines, After that use HPSA to run Updates and it will fix driver problems for you. Regards.Read other 5 answers
I was about to do a restore on my computer today. I restarted my computer and hit the F10 key like always, but nothing happens, the computer just restarts. I tried it repeatedly with the same result. I went back to my computer and seen that the restore partition is still there can anyone tell me why I cannot get my restore working? Is there a way around this I mean is there another way to activate my restore?
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Why the hell i cant find the service manual for removing my service door of my hp pavilion g6 that has only one screw(phillips screw) and i find it difficult to use my laptop as its overheating
Hi, What is your Pavilion g6 ? Please use the following instructions to find out the model/product of your machine: http://support.hp.com/us-en/document/c00033108Regards.Read other 1 answers
Have a case open with HP (4776132542) in which a recovery USB Stick has been sent to me. have run the recovery process but will not complete. (error code 0xc0000225). Unable to find any email or phone link to HP to discuss the problem except possibly thru this forum. any suggestions would be great as this unit was purchased new to take on holidays overseas on 5th September inst.Read other answers
HI, I have a HP pavilion g6 laptop and the original charger given to me by the company has melted causing damage to property as well. i can't seem to find the official email address or contact number of the company. What should i do and who should i contact? i apologize if i posted this question in the wrong board. I couldn't find the one appropriate to my issue. edit: I am from India.Read other answers
I have an HP Pavilion 500-056. I upgraded to Windows 10 about 8 months ago, and there was an issue with the IDT High Definition Audio CODEC driver. I didn't do anything with it since I was using HDMI and getting sound through my monitor. Now, I purchased a Logitech Z506 5.1 speaker system, and cannot get the driver to correct itself. I've tried updating to through Control Panel, uninstalling and reinstalling, and even had Microsoft tech support take a look at it. I get sound through the headphone jack on the front, but nothing through the jacks on the back. My PC is equipt with Beats, and I want to take advantage of the surround sound. I'm running the speakers off the headphone jack for now, but only get front right and left (no center, rear right or left, and no center). I know this is the nature of the jack. I simply need to know where I can download the driver directly and install it that way.
Hi: See if installing this W10 IDT audio driver and restarting the PC resolves the problem... This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system. File name: sp71717.exeRead other 2 answers
what is the dimensions of my hard disk? i want to keep ssd in place of HDD, so i want to know which type ssd can i keep. is it m.2 conector or m.3 conector
Hi I found this manuals for you unit http://h10032.www1.hp.com/ctg/Manual/c04642845 in page 3 you can find the info M.2 SATA3Read other 1 answers
I need to upgrade the ram of my Pavilion dv6 1100sv.Please tell me the type of ram i'll need.Thanks.
PALAIOLOGOS Hello;Allow me to welcome you to the HP forums!I read your post about neediong RAM for your DV6 and wanted to help.According to the Maintenance and Service Guide for your PC it uses SODIMM PC2-6400 800MHZ DDR2 memory modules. If you want to confirm that on your PC, then I suggest you download and run CPU-Z from here: CPUIDGood Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================Read other 2 answers
My hard drive went out it was a 500 GB SATA WD 500AAKX I am trying to replace it with a 1.0TB SATA wd10EZEX it said no hard drive found. I had Windows 10 64 bits on the old hard drive. I have it slide in to get good connection I check that first My old drive had a pass word and new one asking for the pass word. How would I change the old disk in bios and if so would it accept the new one? Thank you much for any help or advice BJRead other answers