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HP Pavilion 13-r010dx x2

Q: HP Pavilion 13-r010dx x2

Is there anoption to purchase a refurbished dock?

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RELEVANCY SCORE 200
Preferred Solution: HP Pavilion 13-r010dx x2

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 70

I purchased my laptop on 11/6/15 from Best Buy. When it is plugged in, it works fine but the battery was not charging. Unfortunately for me, it is now 1 1/2 months out of warranty. I brought it into Best Buy to have the battery replaced and it was sent to their servicing center. I just received a call from them telling me that my issue is Not my battery but with something on the motherboard that controls how the battery charges and the entire board needs to be replaced and it is going to cost me just as much to replace it as I paid for my laptop. This is absolutely obsurd!! The laptop is only 13 months old and has never been mishandled. When making the decision to buy a new laptop, I chose HP because I had such good luck with my old one that was 10 years old. Has HP quality gone downhill? And on top of it all, when I went to submit a question about this to HP support, it comes up with my laptop being out of warranty since August 2016 which less than a 1 year warranty. Now Im left with the decision to repair my 13 month old laptop and still have no protection if something else breaks or buy a new one with protection for the same price.

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RELEVANCY SCORE 70

 Alo, buenas tardes disculpe tengo un problema con una laptop pavilion 13-r010dx x2 al momento de regresar al modo laptop la computadora deja de servir el touch, y ya no le agarra el teclado ni el mouse.ahora solo puedo usarla como tablet  

A:HP Pavilion 13-r010dx x2 touch and dock.

Hi @KassandraG9, Welcome to the English HP Consumer Forums!If you prefer to post your question in your preferred language, see the below options that are available.German: HP KundenforumSpanish: Foro de usuarios de HPFrench: Forum des utilisateursPortuguese: Fórum dos usuários HPChinese: ??????????Korean: HP ??????Alternatively, please feel free to post a revised message in English.

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RELEVANCY SCORE 70

Keyboard will not work along with the mouse touchpad. Tried connecting external keyboard to USB port. keyboard  was not recognized. Tried system restore to date before keyboard stopped working...the resore point was not accepted. Tried to uninstall keyboard. Didn't work. Tried resetting computer. Didn't work. Guess it must be hardware but there is no obvious physical damage. PLEASE HELP!

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RELEVANCY SCORE 70

Keyboard will not work along with the mouse touchpad. Tried connecting external keyboard to USB port. keyboard  was not recognized. Tried system restore to date before keyboard stopped working...the resore point was not accepted. Tried to uninstall keyboard. Didn't work. Tried resetting computer. Didn't work. Guess it must be hardware but there is no obvious physical damage. PLEASE HELP!

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RELEVANCY SCORE 69.2

Hi, I'm having trouble getting my battery working. It will randomly guess the percentage of the battery and the computer will shut-down while it says theres 50% battery life. I try the HP support app incuided on my computer to do a calibration, however the battery fail the test. Yes, I did a check on the battery state; it says the battery is fine but I know that is incorrect. Anyway, I want to replace the battery but there is no infomation on how or were I should take it. Any help doing it or is it impossable?

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RELEVANCY SCORE 48.8

At first the track pad and keyboard stopped working.  THEN one of the USB ports quit working, and now it will only charge if you hold and wiggle the cord.   I did buy a replacement Top cover with keyboard, and that did not solve the problem.  What are my options, besides having to buy a new laptop?  Can I buy a whole new/refurbished base?  This works as a tablet, but I don't need just a tablet.  I keep getting different answers from different people at HP, and it is frustrating to say the least.

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RELEVANCY SCORE 48.4

I recently purchased the new Split x2 on Windows 8.1. I've tried and tried unsuccessfully to display the computer on my TV via the HDMI output. The computer doesn't recognize that there's anything plugged in. Is there any way to get this to work?Thanks in advance!

A:Split x2 - 13-r010dx HDMI out

Have  you connected the HDMI cable between the HDMI out on the notebook and the HDMI input port on the TV? Windows key + the P key select duplicate. You may have to enter the HDTV menu to select the HDMI as the active input. Sometimes I have to do that with my own Philips HDTV.

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RELEVANCY SCORE 32.4

Dear everybody! I'm going to buy more 8GB Crucial ram for my laptop. Currently i have 4GB. So i will have 12GB ram total. So Could anyone give me some advices about this. Is it ok ? Is it compatible with my device ?  Thank you.  

A:HP-Pavilion-17-f100-Notebook-PC-series - HP Pavilion Noteboo...

@0xaddr? Memory Supports the following configurations: ? 12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer models with a 32-bit operating system) Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04427554 REO

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RELEVANCY SCORE 32.4

The sound on my notebook works fine until I connect it via HDMI to an HP Pavilion 24xw monitor.  Then the audio disappears.  If I disconnect it, the audio comes back. I have tried going to the 'Sound' section of the control panel.  There are two options:Speakers Realtek High Definition Audio HP 24xwThe default is Speakers Realtek.  When I use the test facility my notebook plays the test sound.  I have updated to the latest version of the driver. Can someone help with why when plugging in the monitor the audio disappears from my notebook? Thank you so much!

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RELEVANCY SCORE 32.4

The laptop show bluetooth options to send files, but dont work 

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RELEVANCY SCORE 32

Hi, I just bought 2 laptops today and wanted it to be in Windows 7 64 bit instead of Windows 10.May I know where to get the Winows 7 drivers?I had tried to search around but I couldn't get Win7 driver.Can you provide me? The laptops I just bought are:HP Pavilion 14-ab175TXHP Pavilion Notebook - 14-ab161tx

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RELEVANCY SCORE 32

..........hello,

a simple question......will a HP Pavilion 15-n034sa motherboard fit into a HP Pavilion 15-n083sa ?

help me obi-wan youre my only hope!!

 

A:will a HP Pavilion 15-n034sa motherboard fit into a HP Pavilion 15-n083sa ?

Actually that's a hard question, generally its not possible to install another motherboard, sometimes it is. In this case one is an AMD platform and the other is an Intel platform, there could be tons of differences in mounting holes, physical design, clearance, connectors, heat dissipation requirements, cooling systems, etc. Laptops are not like desktops that use more standardized designs.
 

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RELEVANCY SCORE 32

I have a Genuine Microsoft DVD for Windows 10. When I put the Bios in UEFI boot mode It does not boot from the DVD or if i use a USB bootable stick formatted using APT format. When I hit esc on boot and select the boot devices to boot from nothing is shown.  If  I let it just try to boot it give me a message that no bootable image on hard disk. It is a new hard.  When I put it in legacy support mode it will boot either the USB or the internal DVD, but I want to use UEFI and the new APT format for security. What device can you buy so this laptop  will boot something that is portable media on this bios ? It came with this format on the original hard drive with windows 7. Thanks,Buford HP Pavilion DV4-5113cl with INSYDE F39 bios from latest update

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RELEVANCY SCORE 30.8

My HP Pavilion 500-205t was destroyed by a lightning strike. The HD is o.k. I have purchased an HP Pavilion 500-490 because the specs were very close.  I  want to use my 205t HD. Both computers are Core i3-4130, have 1 TB 7200 SATA 6G 3.5 HDs, same OS (Windows 7 Pro 64). My question is:  can I swap them out, or do I need to get an external HD enclosure and copy the 205t to the 490? If I need the external HD enclosure, looks like aluminum would be best, but would like recommendation for one which would hold my HD.

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RELEVANCY SCORE 30.8

I would like to connect my HP Pav 23-1010t All in One Desktop to my HP Pav dm4 laptop.  For the purpose of switching between the two, using the HP Pav 23 video/monitor, keyboard and mouse to control what is on the laptop.  Will a KVM switch work?  Or some other swtich or cables?   

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RELEVANCY SCORE 22.8

Turned on my hp . The screen came on . Asked for password then went black before putting in the password. The side lights is on put no display. Please help

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RELEVANCY SCORE 22.8

Hi when trying to sign into the store it crashes. To be more specific the password page crashes almost every time without fail. Please help as i cant download anything onto my laptop

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RELEVANCY SCORE 22.8

I don't know what I did but it's like the FN key is always pressed. When I press the P an * appears, a 4 instead of the U and so on. I'm not sure how to disable that and my computer logged me out so now I can't get in because I can't type in my password.

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RELEVANCY SCORE 22.8

Good day Does the above laptop have a backlit keyboard?  If so how do I turn it on. Many Thanks













Solved!

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A:HP Pavilion

Good evening, Sorry no, it only has Full-size island-style keyboard with integrated numeric keypad    http://support.hp.com/emea_middle_east-en/product/hp-pavilion-15-au100-notebook-pc/12499208/document/c05323555/ Regards.

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RELEVANCY SCORE 22.8

can anyonr help i have a pavilion laptop and broke the ac jack off in the socket i brought a new socket on line dismantled the laptop and fitted the new socket . after reasembling the laptop i cannot get it to power up at all  any sugestions would be greatfully resieved  

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RELEVANCY SCORE 22.8

i dont remember my administrator password for my hp pavilion g6 laptop, help? no clue what my halt number is.

A:hp pavilion g6

Hi, Same as:    http://h30434.www3.hp.com/t5/forums/replypage/board-id/OS/message-id/439522 Regards.

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RELEVANCY SCORE 22.8

what is the dimensions of my hard disk? i want to keep ssd in place of HDD, so i want to know which type ssd can i keep. is it m.2 conector or m.3 conector

A:hp pavilion 15 ab-516 tx

Hi I found this manuals for you unit http://h10032.www1.hp.com/ctg/Manual/c04642845 in page 3 you can find the info M.2 SATA3 

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RELEVANCY SCORE 22.8

Turns on and ask for administrator pass cant remember that can u help

A:Pavilion x 360

Halt code I 77352257

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RELEVANCY SCORE 22.8

Good morning everybody, I have recieved a computer from my friend and he changed the OS to Win 7, however now the computer keeps crashing and I know there is a way to factory restore the computer in order to get the origional software back on it, however I can not remember how to do so. I have looked here in the forums and also can not find anything. I have done it before with my old computer which was an HP Touchsmart. If anyone knows how to do so please let me know. that would be great, in the mean time I think I would need the assistance of the HP disks that were sent with my touchsmart in order to help fix this issue, but I can not be sure. If you have any Ideas please let me know.

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RELEVANCY SCORE 22.8

I need key or password I keep getting 52671136

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RELEVANCY SCORE 22.8

hey, i've had a hp detachable pavilion x2 for a week or so, it came with 8.1 on it and i wasn't going to upgrade to 10 but thought sod it and upgraded earlier and now my mouse touchpad randomly stops working, the mouse pointer disappears and the keybooard stops working, i have to use an on screen keyboard and use the touch screen to get around

it says it is a ELAN touchpad, i've spent over an hour now googling this issue. all signs are pointing to it being a driver issue after a windows 10 upgrade yet i haven't seen an actual fix anywhere. can anyone point me to a link of the driver that i need please before i throw this thing into the street

elan say to contact manufacturer yet HP have nothing on their website unless i have completely missed something obvious. please help

A:HP Pavilion x2

If you go to the linked HP page and enter your product number, you should be able to find the HP drivers for your touchpad: http://h22207.www2.hp.com/us-en/contact-hp/

If there are no Win10 drivers, then you should not have upgraded to Win10, because not every HP machine running Win8.1 is upgradeable to Win10 without problems. You could have checked the compatibility on the HP site prior to the upgrade.

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RELEVANCY SCORE 22.8

My HP Pavilion 15 automatically intalled the Windows 10 1607 update but it stopped my keyboard working. Oddly it was possible to enter my PIN but then the keyboard no longer worked after the home screen appeared. Using a USB keyboard gave the same result.  I removed the update and the keyboard worked again but I assume if I let the 1607 update install again the same problem will happen. I have used the HP Supprt Assistant and installed all the updates but the BIOS update will not go away. It looks like the BIOS update is not supported for this model. The currnt BIOS is F.43 07/29/2016. The latest is F.43 8/15/2016 I tried to make a USB flash drive after identifying my System ID as 2293 but when selecting the BIOS file to install 02293.bin is not listed. The only ones available are 0227D.bin, 02291.bin, 0227A.bin, 02299.bin and 02292.bin. My question is where can I get the BIOS update file to match my Syetm Board ID (2293) and will updating the BIOS enable me to run the Windows 10 1607 update?

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RELEVANCY SCORE 22.8

HP Pavilion g7 right speaker is non-functional. The issue occurred after unit was dropped. I am absolutely certain it is not driver, software or balance settings etc etc etc... Is it possible that the connection was jarred loose somehow? Both channels work through headphones.
 

A:hp Pavilion

Could be the connection, or something broke like the actual speaker, one of the wires, or the circuit board/adapter/plug for the speaker.

You will need to open it up and a look, no other way around that.
 

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RELEVANCY SCORE 22.8

I have a hp pavilion n5420 laptop with win xp operating system. Now when i turn it on nothing happens no screen except loud beeps from the speakers
 

A:hp pavilion

do the bleeps have any pattern
the BIos will give a series of bleeps depending on the startup tests
typically pattern of short and long beeps
 

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RELEVANCY SCORE 22.8

I have a client with one of these, the fan is howling pretty good, looking at it carefully it seems the PSU is riveted into the case, HP does not list it for sale seperately. Anybody know of a PSU that will fit in here? or should I just toss it and chalk it up to experience?
 

A:HP Pavilion PSU

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RELEVANCY SCORE 22.8

A friend of mines gave me a hp pavilion dm3. My friend does not remember the passoword  or recovery password in order to use the computer. my question is how do i by pass this situation in order to open the laptop

A:Hp Pavilion dm3

miguel13 Sorry, we're not allowed to tell you how to bypass the password ... but ... if you Google for Trinity Rescue Kit, you will be lead to a site where you can download an image file from which you can burn a CD. They might also have USB images -- don't know for sure.If you get a lot of results, then go to the MajorGeeks site -- that is trustworthy.Once you have this, you have a choice of media to create:1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.Once you have made the boot media, boot your PC and use the option to BLANK the password.After that, you should be able to login to the PC -- and then, set a new password.

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RELEVANCY SCORE 22.8

My hard drive went out it was a 500 GB SATA  WD 500AAKX   I am trying to replace it with a 1.0TB SATA wd10EZEX it said no hard drive found.  I had Windows 10 64 bits on the old hard drive.  I have it slide in to get good connection I check that first  My old drive had a pass word and new one asking for the pass word.  How would I change the old disk in bios and if so would it accept the new one?  Thank you much for any help or advice  BJ 

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RELEVANCY SCORE 22.8

Let me ask: How to adjust the microphone is available in laptops

A:Hp Pavilion G4

Dear Customer, Please go through the below doument, see if its helpful:http://support.hp.com/us-en/document/c01926155 https://grafikdesign.wordpress.com/2008/11/10/hp-notebook-pcs-resolving-microphone-problems-pavillio...   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 22.8

I have an HP pavilion g4 and it's running super slow. I'm talking turtle slow. I know the basics about computers but other than that I'm lost. Need major help fixing this..... Like walking me through the steps. I'm not sure exactly what to do. Also it's having trouble connecting to my wifi. It's really just plain having trouble....
 

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RELEVANCY SCORE 22.8

The other night, my daughter was doing homework on my wife's computer when the bottom half of the screen went purplish-gray with a purple bar in the middle of the bottom half.On top of that the screen flashes like a strobe light..good thing I am not epileptic. I've tried taking it to Best Buy but they can't help me.I KNOW it needs a graphic card. I've had two comp guys diagnose it as soon as they saw the problem.Is there a way for me to send it back to HP and have THEM fix it?What do I do? Any help would be GREATLY appreciated.

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RELEVANCY SCORE 22.8

Just purchased hp pavilion 15, how long does it take for everthing to upload? Started the express choice about 2 1/2 hours ago and the screen still says just a moment. Can you help, please?

A:New pavilion 15

@Texasmom2?, welcome to the forum. When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them. This definitely is longer than I would believe it should take to download the updates. 

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RELEVANCY SCORE 22.8

working on an hp pavilion (no time limit)
specs:windows xp,80gb hdd,1.86ghz,1024mb system memory
problem is that when it boots desktop comes up but no icons no start menu and you cant in put any controls, nothing happens when you hit Ctrl+Alt+Del in any mode and no last know configure ration. Hard drive checks out ok when i ran the test from the computer but tried a hdd test from ubcd(Ultimate Boot CD) and it did not even see the hdd the problem has been this way for 6 months or so I'm told and they said it just happened when they went to turn it on one day so as all ways any help is much appreciated
 

A:hp pavilion

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RELEVANCY SCORE 22.8

Hello everyone.
Any information that might help will be greatly appreciated.
I have a H,P pavilion 763n with windows xp.
I bought it new but never got a system recovery disk.
It has a secondary hard drive that stores all of the system recovery stuff.
Whenever I had any problems before I have used it and it worked great to totally toast the comp back to how I got it.
The problem that I am having is my son got some kind of bug on it where it wouldn't do anything.
SO, I bought and tried to put in vista but it didn't work so I bought win,XP and it installed so the comp works fairly well but nothing that was installed from H,P isn't there.
The secondary hard drive that has all of the recovery stuff is still there but their is no way to get to it.
What can I do ?
With what I spent on vista and a new xp I could of bought a new cheap comp but I like this one.
It does (or did)everything that I would like it to do but now it don't.
Please help in any way that you can.
Thank you for your time.
Sincerely.
Dave.

A:H,P Pavilion help, Please

Hi .You can:a. Contact HP for recovery/restore disks, http://h10025.www1.hp.com/ewfrf/wc/documen...ocname=bph07143b. Buy same from commercial outlets, http://www.google.com/search?hl=en&sou...mp;oq=&aqi=Louis

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RELEVANCY SCORE 22.8

Here is my HP Pavillion Computer Info---------------------------------------------System:Microsoft Windows XPHome EditionVersion 2002Service Pack 1Hewlett-Parkard Pavilion Intel®Celeron® CPU 1.80GHz1.79GHz248 MB of RAMMy Computer only has like 16-20gb---------------------------------------------Im looking foward to buying a new Hard Drive so i can increase my GBs, and my question is can someonehelp me find a good hard drive that is atleast $100-$150 and that is decent GB Storage for thishttp://i105.photobucket.com/albums/m224/Sh...s/Computer1.jpg . Im a newbie atcomputers and i want help.

A:Hp Pavilion

I'm a little confused by what you said, "My Computer only has like 16-20gb". How big is you HDD? Anyway, go to www.newegg.com they have some of the best prices and customers give reviews on the items so you can get a better idea of which one you like. Seagate is a well respected brand. I use Maxtor a lot, a lot people don't like Maxtor but I've never had any problem with them.

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RELEVANCY SCORE 22.8

My wife's HP Pavilion has hit the bunk, or so it seems.

It's a four year old laptop, which has been suffering from serious spyware problems for a while. Before it quit, I ran Panda active scan on it, and it detected 200+ malware infections. When I tried cleaning out Temp. Internet files, cookies, etc., IE would freeze and not respond.

Then - the mouse quit on logon. So, I thought, I've had it, time to reformat and reinstall manufacturer software. Which I did, only to find out that on boot-up mouse and keyboard both refused to respond. Not good.

Ran the diagnostic utility, which said something about RAM being set wrong, and then point out some non-specific "board problem".

Does anyone have any idea what this is about, before I reach for my biggest sledge hammer and have some quality time in my backyard with this piece of junk? :suspiciou
 

A:HP Pavilion

download Spybot search and destroy and ad-aware.
run both.

panda anti-virus sucks. Use norton or mcafee.

consider using an alternate web browser like mozilla or firefox. They're less prone to virus and trojan attacks.
 

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RELEVANCY SCORE 22.8

HiI have hp pavilion dv7 3020sa. Can you help me please with DDR ram upgrade. DDR 3 or DDR 2 is fitt on this system? And what is the maximum upgradable, 8gb or 16gb?Thank you in adevanceZoltanSorry for my bad english

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RELEVANCY SCORE 22.8

I just bought an HP Pavilion and tried to set it up.  I could not get the existing monitor to work with the new hard drive.  He new Pavilion does not have the same way of connecting the monitor that the old one did.  I had to take it apart and put the older machine back in.  Why can't I connect my monitor.  The plug just won't fit.

A:New HP Pavilion set up

Okay, we need more information from you, like... -PC model number (not just Pavilion, but the whole model number as a LOT of Pavilion PCs exist.)-Monitor model number and brand, or pictures of ports on the rear.  It sounds like you will need to buy an adaptor which is easy enough to obtain; we just need to know which adaptor to get you.




I don't run HP, I just like helping others!FX6300 / Biostar TA970 / 8GB ADATA DDR3 / MSI HD 7950 / Corsair RM850 / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40

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RELEVANCY SCORE 22.8

I have been trying to help a friend update or correct her winxp on her HP pavilion 520w
I have a copy of my winxp cd from my dell system however I dont have the product key
code to use it. So I have tried repeatedly to reset her computer to boot from her cdrom without success. I even posted here last week and someone suggested to tap the delete
key when rebooting to change the boot sequence. I wasnt able to get it to work.
However I did accidently discover that tapping F10 brings up the Recover system on her computer. Not knowing exactly for sure if I could just correct her winxp with recoverying the whole system I turned off the computer to stop it. I have 3 questions
1) Can anyone tell me if the Recovery System on this HP model allows you to correct a current copy of your windows without reformatting?
and/or
2) Can anyone tell me how to set this HP model to reboot from the CD-rom?
OR
3) How do I access the bios to change the boot sequence?

Thanks
--------------------------------------------------------------------------------
 

A:Need Help with HP Pavilion

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RELEVANCY SCORE 22.8

hp pavilion g6 will not fire up battery is fully charged  putbattery in and white light comes on at power source thats it thats all 

A:hp pavilion g6

Sorry but i cant undersand what is your question here.... could give us more details about the problem that you face to help you ? 

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RELEVANCY SCORE 22.8

Helo, I won to know if my laptop HP Pavilion X2 10-n000np suports the active stylus pen made by HP.Apriciate any answers.Thanks

A:Hp Pavilion x2 pen

Hi, Please check the following table:           http://support.hp.com/au-en/document/c05166879 Regards.

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