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Registry Editors for novice user

Q: Registry Editors for novice user

I would welcome suggestions for a reliable & simple to use Registry Editing tool. I have tried RegCleaner (free) by Juoni Viourno, but am having problems as it seems not to launch - see thread on uninstalling Realplayer in this forum.

I did find a beginners guide tp the Windows Registry at


Preferred Solution: Registry Editors for novice user

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I have been advised elsewhere to leave all such software well alone, or at least treat with caution - particularly it seems if downloaded from CNET.  Would this forum's readers agree (or make any particular exceptions)?

A:Registry Editors

The official Bleeping Computer stance on Registry Cleaners which I assume is what you mean and not Registry Editors is as follows:http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=2853053

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I would like to purchase a registry editor, like "RegNow", but would like input as to which would be the most recommended before I commit. Any advice would be welcomed.

Thank You,
PJ Staley

A:registry editors

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Have tried just about everything recommended to improve performance and am at my wits end. Does anybody have good advice regarding reg editors? Don't want to start monkeying with the registry and really mess things up! I ran a scan with RegCure and it posted over 1200 errors but am not about to buy a product I am unsure of. Anything free out there?

A:Registry Editors

Most people here, including me, don't recommend using registry cleaners. They can delete things that can cripple your computer. I've done it to mine a few times. But, if you feel you need to do something there is THIS SITE which is Micro$oft's One Care that will go through your registry. Since it is their program, XP, it might be OK. But I'm not endorsing it. It too might do something wrong. I've used it a couple of times and so far nothing bad has happened.You can also click on Start, Run and do a sfc /scannow it will run a check on your system files and repair or replace them. You must have your XP disc in and sit there while it's running, because it won't always find the file it's looking for and you need to click on the "retry" button. It takes about 40 to 45 minutes on my computer...I'm sure someone else will come along with more advice soon and you can ponder all of it and decide what to do, or not do.Good Luck...

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What is the best registry editor, if there is one? I have been using Uniblue and ran it and corrected my registry. I then downloaded a trial copy of Registry Cure and ran it, It says I have over 600 errors in my registry. Anyway my subscription to Uniblue has expired, what should I get.


A:[SOLVED] Registry Editors

Hi Phil. . .

I would advise that you do not use any of these products. They are an absolute waste of money and they could end up corrupting your registry. Then you'll be back to see me when the BSOD epidemic begins.

The items it is flagging as "errors" are not errors at all - just entires in the registry that currently have no association to them. They hurt nothing, take up very little space and cause non-measurable time loss during boot-up when the registry is assembled from files found on your hard drive. We are talking about a fraction of a second.

600 items out of the Vista NT Registry which can easily contain 500,000 + entries represents just 0.12% of total.

To give you an example of how some of these "errors" occur - assume that you no longer have use for Microsoft Word and un-install it. A registry scanner/cleaner would then pick up anything associated with MS Word and its files, whose file extensions are .doc (≤ Word 2003) or .docx (Word 2007) files. The un-installed Word file extension relations found in the registry would still exist, but have no program to open should a doc/x file be clicked on.

I suggest that you leave the registry alone. There may be a time in the future after the installation/un-installation of hundreds of programs where this becomes necessary, but then should only be done so under the instructions of someone familiar with registry cleaners. Most important - back up the registry before using a re... Read more

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I'm thinking of restoring some registry keys for a particular program that I deleted, by connecting a HD from another computer that has the same program installed. Since Regedit automatically looks at it's own registry, I would need another registry tool to look at the registry on the other HD, and be able to display both simultaneously to facilitate duplication. Can this be done?

A:Dual Instances Of Registry Editors

Looks doable. Read here: Read registry of dead computer

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I want to reopen a dialog from earlier this year containing the comment below from Flavalee:

"Stay completely away from registry cleaner/booster/optimizer/tune-up type programs, no matter who recommends them to you or what they claim they can do to your computer. They do little-to-nothing to improve speed or performance, but what they can do is break programs and damage the operating system. And if the damage is severe enough, you'll be looking at a reinstall of the operating system."

I have had some damage done but nothing that didnít mysteriously clear up on its own. Following a recent run of Dell's tune-up app (aka System Mechanic) where I may have pushed it too far by clicking a clean up function I didnít fully understand, I was left in a state where I could not run Task Mgr (ctrl-alt-del) nor any app. A mouse click did nothing, but cursor and mouse remained active. Oddly this cleared up after 2 reboots. I was reconciled to doing a system restore as I shut down late the previous evening and was greatly relieved. Now 2 wks later, all is still well.

So, this and other experiences Iíve had lend credence to the above quote, BUT Iíd like to see some qualification. For example, how do you explain the following: About 3-4 mo after acquiring my wifeís new Dell Vostro laptop last summer, it acquired IBS, or Intermittent BSOD Syndrome on boot-up. It would happen on 2 out of 3 fresh starts or restarts. Once it occurred, a restart would usually come up cl... Read more

A:Registry editors/tune-up utils

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I really want to take charge of my computer and make sure it runs well. I ran HijackThis for the first time and to be honest, I have no idea how to interpret the information. Any advice you have would be greatly appreciated. I am a novice, but I am willing to listen and follow instructions. Thank you for helping me.

A:Novice needs help cleaning up registry

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

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I'd like to clean out my registry but I am terrified to touch the damn thing...is there a safe and fool proof cleaner that I can download (for free preferably) that I can run and delete what it suggests without too much worry?

A:Novice Registry Cleaner Needed


I use "RegSupreme" and have never had a problem with it.


Take a look.


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I had left my computer on, and went to bed; it had went to sleep evetually; when i awoke, tried to log back in to my account and i got the error  "The reference account is currently locked out and may not be logged into". The internet was
disabled and disconnected at the hardware level during this timeframe. Every time this takes place, upon boot Event viewer shows the following:

The following boot-start or system-start driver(s) failed to load:

This is the third time this has happened this week; another PC on the network also had a problem and was booted into a clean defaulted temporary account at logon; Also, this occurred as I am writing this again; I am no longer able to access anything that requires
administrative privileges. I am told that the lock out occurs due to password lockout policy, which I have enabled; Once I had did a system restore, and restored access to my desktop, I had immediately changed the passwords of my two admin accounts; and within
20-30 minutes the lock had re-appeared; and all while the computer was unplugged from the internet, cable and all. So if this were a hacking attempt; it would have to be by a pre-installed rootkit;  Winlogon is clean according to virus-total. Anyone know
whats going on and how to fix this issue? Typically these errors are due to NON windows apps and services, like anti-virus; P... Read more

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iam a new user and i need help been trying to down load winavi but all i get is error message sayingthere is aproblem (offset0003338d&mmtranslationdll) can anyone help i have uninstalled programetwice but still get same message

A:novice user

Do you get this message when you are downloading the file? or installing?

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Hi everyone, hoping someone can help me. My sister has a laptop which seems to be having a major problem. She has a Dell Laptop - Inspiron 1000, and she says that when she boots it up it goes to a black screen giving options such as safe mode etc. All of these options end up with the computer going to a bluescreen and the following message:

STOP: c0000218 (Registry File Failure)
The registry cannot load the hive (file):

It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physical memory dump complete.

Or something along those lines! She has no disks at all with her laptop. And my knowldge goes as far as being able to use the internet. Please can someone help me try fix this? It is Windows XP, a Dell Inspiron 1000 laptop, and as I said she doesnt have any disks - my brothers bought her it and when they brought it round they never left any CDs.

Hope someone can help, thanks.

A:Help for novice - Bluescreen c0000218 (registry file failure)

Welcome to TSG....

How do I Repair A Stop: c0000218 {Registry File failure} The registry Cannot Load The Hive (File): \SystemRoot\System32\Config\Software Error


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I downloaded HijackThis and have posted the log below. My computer speed has slowed due to numerous pop-up ads flooding my computer. Assistance would be appreciated. Thanks.
Running processes:
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\FSI\F-Prot\F-StopW.EXE
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\SBC\Connection Manager\CManager.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\Program Files\Microsoft Offic... Read more

A:Novice computer user needs HELP!!!

Welcome to TSG!!
First thing to do is make a folder on your hard drive, like My Documents\hjt.
Move hijackthis.exe into that folder. Don't run it from your Temporary Internet Files or Desktop!
Run HJT again and put a check in the following:

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WinTools\btiein.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O3 - Toolbar: My &Way Speedbar - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
- HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1

Close all applications and browser windows before you click "fix checked".

Restart in Safe Mode
Delete the following:
C:\Program Files\Common files\WinTools --> folder
C:\Program Files\AWS --> folder


Download Spybot http://www.spybot.us/spybotsd13.exe

This is a new version, if you have been using 1.2 you can install right over ... Read more

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I am 100% military disabled and am a novice on the computer. I upgraded to Vista Home and IE 8 and I think I have a virus of some sort. Could someone Please Analyze this Hijack this Log for me and help me?Respectfully,Michel L. PenrodE-mail address removed to protect from spambots. ~ OBLogfile of Trend Micro HijackThis v2.0.2Scan saved at 1:38:28 PM, on 3/11/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v8.00 (8.00.6001.18372)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Windows\system32\taskeng.exeC:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exeC:\Program Files\IObit\Advanced SystemCare 3\AWC.exeC:\Windows\SOUNDMAN.EXEC:\Program Files\McAfee\MBK\McAfeeDataBackup.exeC:\Program Files\Windows Sidebar\sidebar.exec:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\System32\mobsync.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Windows\system32\... Read more

A:Novice user - Hijack this Log

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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Been searching the web for about 3 hours now trying to solve a few problems. Below is my Hijack This log. If anybody see's anything suspicious please let me know. Secondly on my prgrammes list on the start>all programmes list i have an icon for "IwantSearch" Again any ideas? Thirdly I get NAV and NPF giving me messages concerning "HTTP_ActivePerl_Overflow", "HTTP_IIS_ISAPI_Extension" and "URL_Directory_Traversal" Are any of these worms/trojans/viruses etc. If so are they killing my PC running speed as it seems very slow. Any help at all guys would be appreciated. Thanks Ed

Logfile of HijackThis v1.98.2
Scan saved at 01:16:07, on 18/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1... Read more

A:[B]Novice Uk User Needing HELP[/B]

Get, install, update and scan with Spybot via the colored link below. Delete all items a updated Spybot finds by clicking Fix Checked, closing all open programs then restarting your computer.


Run HJT, click Scan, put a check mark by the following items, click Fix checked then close all open programs and restart your computer.

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A421853-0751-4224-8B0E-A56905EB80A2}: NameServer =

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I recently bought the Amazon Fire TV Stick and am having problems with it maintaining a connection with my cheap, 4-yr.-old D-Link DIR-601 router. The connections are effemeral, in that they work much of the time, but randomly refuse to connect or tell me my connection is too slow. So I'm considering buying a MUCH faster router, like an ASUS RT-AC68U or -68W (the latter being noticeably cheaper). The only devices in my home using wireless technology are my laptop, my wife's laptop, my Canon printer, and the Fire stick.

Given the above, I have some questions:

Which of these routers will give me the performance I need for the Firestick?
Is buying one of these (expensive) routers overkill?
Do you have any cheaper recommendations for solving my problem?
Any help is much appreciated.

A:Solved: Novice router user

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Hello!Let me introduce myself first, since I am a new member here.My name is Lilly and I am a Greek translator living in Greece.Norton has found this trojan in my computer, access is denied and repair fails.I am quite novice as regards removal techniques etc.I have visited Symantec page and followed the procedure suggested there but running the Norton scan in safe mode returned no results. The trojan was no longer found in the activity log of Norton.However, when coming back to normal mode the trojan was again in the activity log.I cannot understand what happens here.Running regedit and trying to find it under the current version of Microsoft was again ineffective.I have tried to find a solution by browsing through the forums here but I am a novice when it comes to such things and I cannot really understand what I should do to get rid of that trojan.For your information, I am running on Windows XP Professional with Norton Antivirus 2003 and Lavasoft Ad Aware 6.I have already scanned my computer using Ad-Aware and Spybot SD.Below are the results of the hijackthis scan:Logfile of HijackThis v1.99.1Scan saved at 5:13:24 μμ, on 24/06/05Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.ex... Read more

A:Svchos1at infected my pc (novice user)

Hello elzosim and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.Step #1Download CCleaner and install it but do not run it yet.Step #2Start in Safe Mode Using the F8 method:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.Use the arrow keys to select the Safe Mode menu item.Press the Enter key.Step #3Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: CutePDF Form Filler - {D41289F2-69C6-417B-897E-C653D677CBAF} - C:\Program Files\Acro Software\CutePDF Form Filler\CPFillerCoE.dll (file missing)O4 - HKLM\..\Run: [HDAudio Driver] C:\WINDOWS\System32\qdhoh.exeO4 - HKLM\..\Run: [Communicator] C:\WINDOWS\avsoft.exe /iO20 - Winlogon Notify: -dvlhpnlz - C:\WINDOWS\System32\gsdvlh.dllO20 - Winlogon Notify: -uyktefna - C:\WINDOWS\System32\vjuykt.dllNow close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.Step #4We need to make sure all hidden files are showing so please:Click Start.Open My Computer.Select the Tools menu and click Folder Options.Select the View tab.Under the Hidden files and folders heading select Show hidden files and folders.Uncheck the Hide f... Read more

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Can someone help me!!! Here is my Hijackthis log. Please - simple and step by step instructions as I'm notecho at all!!!
Logfile of HijackThis v1.97.7
Scan saved at 9:03:06 PM, on 17/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\RF Wireless Mouse\RF Wireless Mouse\1.1\MOUSE32A.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\julie\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vikingsswim.org/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.ugynsqrzebvjfbxqrezn.org...Aae5hHW2O8.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reade... Read more

A:[Solved] Hijack log from Novice user

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This is my first post here so im not sure if this is in the right place...

Ive come to this site alot whenever ive experienced any pc difficulties and thus far it has proven to be very helpful, particularly the forums.

Anyway, onto my question. First things first, im a novice with pcs; i dont really understand much about them only the very basics and selective areas of which.
I have a dell dimension 3000 pc which at first i thought was a pretty good computer, untill i got the sims 2 and other newer pc games. then i found out that it was far from the best for playing more hardware demanding games.
At first i figured id just upgrade the graphics card to the best available for PCI slots but the more research i did the more obvious it became that this might not be enough and that, especially given how fast the dell dim3000 has aged, it might be a wiser decision to get a new motherboard too.

As ive mentioned, im not really pc-savvy and some of this stuff will be way over my head.
So if anybody could give me, in lamans terms, any advice on what to do? i want to definitly upgrade my pcs graphics card (also anybody know a good PCI slot graphics card to use with games such as the sims2?) but im sure about upgrading my motherboard.

Any help or suggestions on the matter would be really appreciated.

A:Advice for novice computer user...

if you are wanting to play graphically demanding games a PCI video card is a waste of money. If you decide to upgrade your going to need a new mobo AND a copy of Windows XP. your dell disk will not install windows on a non dell mobo.

download and run SIW it will tell you what MOtherboard, ram, and video card you presently have. list it here and we can assist you in what your best options are.

http://www3.sympatico.ca/gtopala/Click to expand...


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Hi,.right, ive had my pc a while,.have tried to launch various games which havent worked,.and until now ive just put them to one side,.or took them back to the shop and got my money back,..and giving up playing them,.........anyway,.ive got Panzer Elite Action game,..and really want to play it,.but guess wat,.it doesnt work,..so after emailing them,and getting no reply,.iv turned to you guys on here which i only found tonight after surfing,......anyway,.imjust going to list what ive got,.and then what it requires,.and hopefully someone can tell me what i need to do to get this flippin game to work!! right,.ive got Windows XP home edition,..dell dimension 3000,.intel celeron cpu 2.66ghz,.direct x 9.0,.....intel 82865G Graphics Controller,..SoundMAX AudioThe game needs 3D Direct x 8 or more,..(is this what ive got???),....Direct X 9.0 compatible soundcard with 3D support,...hard drive with 1.5 GB free spaceany help would be greatly appreciated cuz im pulling my hair out here!lol,..thankscalibra146athotmaildotcom,...in case its easier to tell me in chat rather than written on here.Mod Edit: email altered with at and dot to foil spambots ~ Animal

A:Novice Pc User Needs Help Loading Game!

Well I can tell you right out, the problem is that you need a new graphics card. Back in the day (way back) when I was also a novice I was presented with the same issue. Right now your probably running about 11MB ot something low and insignificant. Your best bet would be to get a PCI 64MB or 128MB video card. The best would be to get ATI-based technology. This is the only problem I can see that you'd have with running a game. Everything else seems to be fine. If you have any other issues, be sure to tell us.Also, How much RAM do you have? How much is required? (Find it by going to Start -> All Programs -> Accesories -> System Tools -> System Information and it will display the basics of your computer, which will include your RAM.)

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You tekkies out there please don't think me dumb but ever since Windows 8 came out I have a problem fully understanding UEFI-I have this mind-block about it- so much so that I have turned off UEFI in my own computer and changed to legacy boot. Me and BIOS get along just fine. Here's what I think I know.
UEFI stores the Windows 8/8.1 product key inside an .efi file located on the hard drive. This product key coincides with whatever flavor of Windows 8/8.1 came on the computer from the manufacturer. Any reinstall of the OS has to be that particular version using UEFI media to do the reinstall. Windows becomes automatically activated.On a working system I know how to retrieve this product key using Belarc or Produkey.
My hang-up is this. Let's say a person owns a laptop that crashes a hard drive. He doesn't have a clue whether the laptop was bought
with Windows 8 or Windows 8.1 or whether it was updated to 8.1 later. He may have bought the system used or just may be like a lot of users and don't have a clue. How can one tell which version to reinstall? I know if you reinstall the wrong one it will not activate. Do you just try one and then the other?
Or can the Windows version be retrieved from UEFI in some way prior to installing a new hard drive and reinstalling Windows?
See I told you it was a newbie question.

A:Novice Question from half-way Experienced User

Part of your information is correct.
OEM computer builders (eg) Dell, HP etc, use The UEFI Bios Firmware ROM chip which saves the Windows Product key to it, not the Hard Drive. If the User updates from Windows 8 to 8.1, the product key will not change. This explains it further. Windows 8 activation & BIOS explained
If the computer is not an OEM machine, but a custom build, it will not embed the product key in the Bios.

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Hey...I believe I have the Microsoft Office.hta infection. Spybot and Adaware don't seem to be working here. I ran HiJack This easily enough and here is my log. Logfile of HijackThis v1.99.0Scan saved at 1:12:21 PM, on 1/22/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\Java\j2re1.4.2_05\bin\jusched.exeC:\WINDOWS\System32\PRISMSVR.EXEC:\Program Files\CyberLink\PowerDVD\DVDLauncher.exeC:\Program Files\Intel\Modem Event Monitor\IntelMEM.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeC:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exeC:\Program Files\Common Files\Dell\EUSW\Support.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:�... Read more

A:Novice HiJack This User/MSOffice.hta infection

Download remv3.zip from here: http://forums.skads.org/index.php?showtopic=80 (last post --> Attached File)and save it on your desktop. Then extract the zip file to c:\ms4hd.Boot your computer into Safe Mode. Instructions on how to do this can be found here: How to boot Windows into Safe ModeNavigate to c:\ms4hd and double-click on the remv3.bat file. When it is done it will open a log file of what it found. This log file is saved in c:\log.txt.Reboot your computer back to normal mode and post the contents of c:\log.txt. To open it, click on start, then run, and type notepad c:\log.txt and press the OK button.A notepad will open up. Please create a reply to this message and post the contents of that notepad along with a new hijackthis log.

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Hello from Canada!!!.....I have a serious? Infection...Details:
On Dec/6/11, I was checking emails and found one in "Junk".....it said it was from Canada Post......Just by pure coincidence, I just happen to waiting on an Important Letter(Credit Related) from them
so I selected "Safe" and read it.....It came with an Attachment...unfortunatly I downloaded It...STUPID!! I know....The file was a Zip, which I scanned with Both Malwarebytes+Microsoft Security
Essentials...both came up clean!!!...so I unzipped it, deleted the original zip and opened the folder...it contained 1 .pdf and several .txt (0bytes)...I opened the .pdf and the Nightmare Began!!!
Immediatly my screen changed/flashed to a Black screen. Then a bunch (over 20) of rectangular windows showed up...all indicating that my hard drive was failing!!!.there was an option to "Fix" by selecting "OK"....However I didnot..I just forced shutdown by pressing the Start Buttion on my HP. I then started up and the same windows showed up...I shut down again and started with the
Kaspersky Rescue DVD....I would "Boot"..BUT at a certain point it would not continue...."could not find cd"!!....so I restarted in safe mode, ran some scans & was able to start normally, BUT
my desktop was still Black....other symptoms as followed: Start Menu would only show Admin(Empty)...ALL folders were Hidden (I could see then... Read more

A:Novice Computer User-Infection Newbie

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/431845 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Hi i need help to remove this thing on my computer called "÷ō“™◊ ŃŌ.exe" everytime i try to delete it it reappears. Ocassionally theres also a random popup that directs me to a website called "www.ctv...something", and it also spams heaps of it once in a while - so i have to use task manager to end iexplorer.

When i go to my task manager list...i also see programs such as "severe.exe", "conime.exe", and when i try to end process it just automatically reappears
PLEASEEE, can anyone explain in simple terms how to remove it. Im a beginner with computers but would really appreciate it if someone can help me remove this stupid thing.

Kind Regards,

A:Novice Computer user. need help to remove virus/trojan!

also here is my log can anyone please help me please.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:23:12 PM, on 11/19/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Software323\SMaster\smaster.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Pr... Read more

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I have familiarized myself with this enough to fix any problem that is fixable..Hopefully someone can help me out..I use my computer daily for different tasks and have been unable to do so because of all the popups/ads...mostly for the spymaxx..My pc is really eaten up with this stuff..I don't even surf porn yet "asian nudes" etc..came up in the scans...look foward to hearing something..Kind Regards,DrewHijack this LogLogfile of HijackThis v1.99.1Scan saved at 5:32:46 PM, on 5/26/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\sbwltbxa.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\LimeWire\LimeWire.exeC:\PROGRA~1\NORTON~1\NORTON~2... Read more

A:All Logs Required For Analysis..windows Xp..novice User..

Hi,* Please visit this webpage for instructions for downloading and running ComboFix:http://www.bleepingcomputer.com/combofix/how-to-use-combofixThis includes installing the Windows XP Recovery Console in case you have not installed it yet.Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

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My 80 year old cousin is a very basic user, but I feel she does need some type
of reasonably effective firewall.

She does not know how to deal with windows that pop open and ask if something
should be allowed.

In fact, most of the things that have opened up since I installed Online Armor are
things I've never heard of, either. So that doesn't make it user friendly, at least
to me, and I'd consider myself an intermediate user. The only way I have any
clue about most of those things is if I recognize the name of an application that
I use as part of the name that is being asked about, or if it pops up while I'm
using an application.

I recently read some posts on this forum regarding firewalls which updated my
"knowledge base."

I had tried Zone Alarm some time ago and found that version, whatever was current
a couple years ago, caused lots of conflicts, and was extremely tough to totally uninstall, but with help from here finally did get rid of it.

Lately I'd just been using the basic Windows firewall, but recently read that it was
deficient in a number of areas, more risk than I wanted to accept, so ventured into trying one of the other recommended ones.

Tried Online Armor which, except for the above noted difficulties, seems to be
pretty decent once you get thru all the setup stuff and give permission to the apps
you use, even though there are still quite a number of things asked about that I
had little clue ... Read more

A:Need good free firewall for novice user that's easy to use

That's a good question and I too am interested in the answers.

What I typically do is expose the individual's firewall to everything good that must not be blocked (i.e. fill up the exceptions list). Then, I just tell them to hit block on pretty much anything unless you are installing a new program or connecting to a different network for the first time. Also, Adblock Plus for Firefox silently blocks the bad content on most sites before it even reaches the firewall so that has helped to make the whole process more automated.

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Thanks to the kind people on these boards I am now using Private Firewall 7 to help secure my laptop running Windows 7 SP1. I know the blue policeman's hand is meant to be yellow most of the time with little flashes of red and that is occurring. What I don't understand is, I thought this was just to protect me when I am actually on the internet? As in connected. I use an ethernet cable and when I don't need to be on the net I pull it out so I am not connected.

I installed my old Microsoft Digital Image 2006 software (photo editing) onto this machine a few days ago and was thrilled to discover it worked ! Then today I went to try to edit a photo and couldn't. The day before a firewall message had come up saying did I want to allow something (I had no idea what it was, so said no). I couldn't understand why this programme would be interacting with the firewall. ??

I managed to get into the process monitor of Privatefirewall and saw a huge list of processes... many of which make no sense to me at all. I found Microsoft Digital image in the list and saw two things: pi.exe and pod.exe and realised these were the things I had said 'No' to and blocked the other day... cos I couldn't understand why they were coming up at all. I 'allowed' them and poof, all of a sudden I can edit my photos as usual again (thank god).

Why would this happen? I also made changes to some microsoft office products and when I logged back on again I got an... Read more

A:Solved: Private Firewall 7 (novice user unsure of how it works)

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Whether its Chrome, IE or Firefox, I am unable to dowload anything as when the download has 'finished,' I receive an error informing me that either a virus was detected and threat removed, or, especially in Chromes case, an error telling me that the virus scan has failed. I uninstalled Chrome, thinking that perhaps reinstalling it would help but now it seems I can't even do that...

I have Norton Antivirus, on Windows 7 (64-bit), anything else needed lmk.

any help would be most appreciated, as downloading files etc makes life so much smoother as school student.


A:All Browsers wont allow me to download files, antivirus issue? NOVICE user

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Hi! I did an new install of windows 7 (home first then upgraded to pro)
I want to hide a user by doing this on the registry:
HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft \Windows NT \CurrentVersion \Winlogon \SpecialAccounts\ UserList ..then add dword32 by my username value to 0
I did this on my old laptop and it worked perfectly.

Now I've done the same thing on my new laptop. It works but stangely, the folder still appears in c\users.

The user is not visible in the panel control\users or at the start of the PC

I'm sure i've done the right thing, what is causing this? Could it be a bad install of windows? Please let me know if you have a idea!

Thank you very much for your help!

A:Hide user by registry stange problem: User still appears in C folder

If you log into that user it is going to have a user directory, regardless if you have the user hidden or not.

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A:1 account, 2 user names, but only 1 user = Big Registry Problem

What is exactly the meaning of this topic? Is it a queestion or a discussion?

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I am using Vista Home Premium 32-bit and I am having problem logging in using my user account. An error flagged "The User Profile Service service failed the logon. User Account/Profile cannot be loaded."

The Event Viewer window has these details:

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

1 user registry handles leaked from \Registry\User\S-1-5-21-2363711691-2099609217-1737805787-1001_Classes:
Process 944 (\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2363711691-2099609217-1737805787-1001_CLASSES

I was able to logged in through Safe Mode but still an error flagged in status bar that the profile was not properly loaded.

Although I was able to copy all data from that user account to a new account, can I still troubleshoot the problem and be able to log in using the old user account? I have all my shortcuts and archives there and "every customized thing".

Any help would be greatly appreciated. Thanks.

A:User Registry Leaks - Problem on User Accounts

Hi aice and welcome to Vista Forums

Have you checked the information in the following Tutorial?

The User Profile Service failed the logon. User profile cannot be loaded.

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I just bought a new laptop last week - it is a Sony Vaio with Windows 64-bit 7 Home Edition. I use google chrome for my browsing. I don't use my laptop for any other purpose than browsing. I seem to have been hit by the google redirect virus - I see the results5.google.com redirect page at the bottom of the browser; but when I click and hold the google results page link it sometimes takes me to the correct page - I simply cannot seem to fix it using any available free anti-virus software - I've tried Super Anti-Virus, AVG, CureIt, Stinger etc. Most of these are not available for Windows 64-bit it seems.

I see other threads on this forum but none of them referred to 64-bit Windows 7 and most of them had individual logs that folks have pasted. I also tried http://support.kaspersky.com/viruses/solutions?qid=208280684 to download TDSSKiller but it says it does not support 64-bit OS.

I am not at all savvy with computers so any help here will be greatly appreciated.

Hope to hear from you all


A:Google Redirect Virus results5.google - novice computer user/new laptop

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I have been deleting profiles using the method documented here for over the last 4 years: kb156826
This has never been an issue, as it was an effective way to remove corrupted local profiles. Recently I've noticed changes in the environment where deleting the profile by going to:
To remove all profiles, remove the ProfileList key.
 and going toMy Computer or Windows Explorer to remove the appropriate
Windows\Profiles\<var class="sbody-var">User name</var> folders.

To remove all profiles, remove the Windows\Profiles folder.
Is now causing an issue where end users are not able to access the registry, enabling screensaver configurations and defaulting the MSN homepage. These settings are usually locked down and greyed out by group policy and the home page is usually
our intranet page.
I've found the only way to fix this is to remove the profiles via the System properties method by right clicking on My Computer > Properties > User Profiles > and deleting the corrupted user profiles one by one.
Only this time consuming method appears to let user profiles refresh correctly and reapplies the group policies correctly by locking down components.

My question is, what is the difference between deleting profiles via the 'System Properties' windows as opposed to the 'Registry profile list and C:\users' method?

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I am using XP PRO and have been experiencing all sorts of problems recently (computer turns it self off - corrupt registry - program not being able to register objects - not able to run repair).

I have run Combofix several times, a-squared HiJackfree , OTL and thought that I overcome the problems but there is a persistent hidden entry in my registry reported by Combofix which defies removal/or keeps coming back:

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-527237240-1614895754-725345543-1006\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{5244C3BC-C6BF-2399-C52E-784649D38C13}*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

Using Autoruns, is it being loaded under the Explorer tag:
HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
the corresponding key name: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{5244C3BC-C6BF-2399-C52E-784649D38C13}

Unfortunately I deleted one of the key and Regedit now tell me : Cannot open 5244C3BC-C6BF-2399-C52E-784649D38C13} Error while opening key.

I have no idea of how this user got ... Read more

A:Hidden User in XP registry

The programs that you are using are some serious ones, Have you had guidance when using these programs. They can get you in more trouble than out of trouble if used incorrectly.

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I've booted in linux and copied the directory:
219mb includes sam and sam.log
Moved to a working machine on a USB stick.
How can I extract user names and PW?
Iv'e run pwdump7.exe -d
i have a savedump.dat, but can't read it.
Any ideas?

A:Extract user and PW from registry.

Hi and welcome to TSF we cannot help with pasword issues it is against forum rules

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We tried to correct a problem - Access 2003 would not start on two workstations. We found a "fix" on Mircosoft support that suggested exporting a registry key from a computer where Access was working. The fix corrected the problem with Access but we may have accidentally over corrected the problem. The users are unable to log with their old user name and passwords. Is it possible to undo what we did??

A:User registry problem

Possible using System Restore to a date before you edited the Registry

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Hello all.

I have just reinstalled Windows XP Pro on my PC and need to find a way to get my programs from a user that is no longer recognized by windows to work with my new user. The first thing I thought to do was copy the registry from the old user and replace the new one's with it, but I'm not sure if that would work, or how to do it.

Any ideas?

A:Swap user registry?

The tried and true and only way is to reinstall the programs involved.

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I'm getting ready to give a family member our old laptop. I created a new admin account, then deleted the old one from the Users area in Control Panel. It didn't do a clean delete, as the old userid comes up with a signon window before Windows comes completely up. There is an error message that displays in front of the window that says "Make sure your userid and domain are correct". There is no domain field.

The documents, etc. are gone for the old user, but the userid appears 5 or 6 times in the Registry.


A:Delete old user from registry

I'd do a clean format and reinstall Windows XP rather than risk leaving some old files (you might not have gotten all of them) on the computer.

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Hi everyone.

Is there anyone that can help me. Everytime I log into my computer I am getting the following two messages

Could not load or run c\users\karen specified in the registry. Make sure it exists or remove

I click on OK then get the following message :

Could not load or rin innes\appadata\roaming\adobe\manager.exe specified in the registry. Make sure it exists or remove

Many thanks


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I got my new PC with Win XP preinstalled.
Under C: Documents & Settings it shows All users, Default user & user.
I am the only user. I have changed my Login name via Control panel. I am not able to change 'user' as it says it is used by system32 & cannot be changed.
Is there any method?
Thanks.. this is my 1st question.


A:Changing User name in XP registry

Create a new account with the name that you want. Copy over the profile from the other one if you want and then delete the first account.

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i discovered, using Regseeker clean up function
lot of keys can not be deleted cause rights are of older user that has been deleted from my PC

i've found the way to solve it manually changing rights to key and subkeys
but it's a long way to do manually on all them
there's a way to spread full controll for current user to all keys on registry ?

My PC Win XP SP3 Media center 2002


A:Registry rights - old user

1) To answer your question, yes. Using a very powerful utility (subinacl) you can do a system-wide permission change (http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx). Be careful to follow all instructions and to let the script finish completely before doing anything else.

2) Registry cleaners NEVER do any good and some, like Regseeker can be very dangerous and harmful to your system. There is NEVER a need or reason to use any registry cleaner.

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OK, I just clean installed Win 8.1 on a new motherboard and CPU, I left the internet turned off so that I only have a local Admin account.
The issue is I screwed up with my user name Clinton J. Wright I put an extra space between j. Wright
I have change this using control panel/ user
But I still can't log on to the rest of my Peer to Peer network, as I have that set up to use" Authorized Users" with my user info on all units.
So I'm thinking there must be a register entry that I'm going to have to edit to correct this issue, Anyone have any ideas

A:How to change User Name in Registry

You would have to rename your user I think. See Renaming user account folder

It would probably be easier to set up a new user and delete the old one though.

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I have a windows 7 pc and various users who use it. Each user that logs on creates a local profile ok. However when you logon with the admin account and open the registry editor and look under the HKEY_USERS key only the S-1-5-2xxxx entry is there for the admin account and the standard system entries but each key for every user that has logged onto the pc is not displayed.

Under windows XP you where able to see entries for all users who had logged onto that pc. Has something changed with Windows 7 by design or is there something wrong with the installation/setup of this machine.


A:User Registry Keys Not Displaying

Just use "Load Hive" from the file menu when you have HKEY_USERS selected

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Hey, first let me thank the members of tsf.com, the site has helped me with many problems over a few years; normally I just search the forums for my problem and am able to come to some sort of resolution from there but this time I cannot seem to find anything similar here.

My problem started with a BSOD boot problem on my laptop because of a broken registry hive. I managed to fix the problem by replacing the security and software hive with the copies found in \windows\repair. That allowed me to boot but now I'm experiencing some different problems which I'm sure are a direct result;

Firstly, when windows loads on the laptop I am, as expected, shown the welcome screen with the user selection. Everything appears normal and the users are displayed correctly. The first time I logged on to each account after I "fixed" my BSOD problem the small dialogue box appears that is normally shown on an accounts first run, the one that says things like "Configuring settings for Internet Explorer". and then once the profile is loaded it appears like a new account on the machne with default settings; the My Documents folder is empty, default desktop background etc. Shortcuts in the start menu, which is populated exactly as pre-problem state, do not work and the programs must be run directly from their executables. When I looked at the HDD everything seems to be intact and the only problem I can see is that instead of loading the 'username' profile from Documents &... Read more

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I can't find this information.. Where are the keyboard shortcuts we created in the registry? I use them to launch many apps. I just updated one and the keyboard shortcut associated to it is gone, yet i can't set it to the same.. Like Windows remember it but is hiding it..!

A:User keyboard shortcuts in registry?

You could try a system restore mate and then upodate it again wortha shot and you have nothting to lose.

But one thing I do is back up the registry after an install and before I delve into it
Registry - Backup and Restore

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I played with the Registry, giving my user name the ability to do all, was having problems with installing a program...

Well, everything was working find and normal until I logged off...

When I logged off there were no longer any User Accounts to logon to.

Windows boots normally and gets to the User screen, but there are no users, buttons, or anything.

All controls become obsolete, and system must be reset.

I can boot to CD and get into the C:\Windows

Is there a way to fix this without loosing the stuff on the Harddrive?

Or is it allready too late?

Please save me the humility and attempt to help me, I know I screwed up...

A:User Accounts Gone, (Registry was edited)

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