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Blue screen sometimes appears when opening Internet Explorer

Q: Blue screen sometimes appears when opening Internet Explorer

I use Windows 98 SE with Internet Explorer 6 and sometimes when I try to open the web browser, I see the DOS blue screen saying, "Fatal exception 06 has occured and the current application will be terminated." Does anyone know how I can fix this?

By the way, in case anyone needs some additional info about my system here it is: my computer has 368MB of RAM memory, a 2.2 MHz CentaurHauls processor, a 4GB hard drive, a Sygate Personal Firewall (Free Edition), and an AVG Free Edition Anti-Virus program.

Preferred Solution: Blue screen sometimes appears when opening Internet Explorer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Blue screen sometimes appears when opening Internet Explorer

Probably best to check for spyware

SpywareBlaster http://www.javacoolsoftware.com/spywareblaster.html
AdAware SE http://www.majorgeeks.com/download506.html
SpyBot S&D http://www.safer-networking.org/en/download/

DL them (they are free), install them, check each for their definition

updates and then run AdAware and Spybot, fixing anything they say.

Then run HiJack This http://www.majorgeeks.com/download3155.html , download it and unzip it to its own folder, run it and post a log - DO NOT FIX anything

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Everytime I try to open Internet Explorer I get a blue screen and my computer reboots.Can you help me?

A:Blue screen when opening internet explorer

To start with does Windows give you an error message or does it just reboot?
If it is just rebooting then you can prevent this so that you can read the error message. To do this right click My Computer/ Properties/advanced/Startup & Recovery>Settings>System Failure>Uncheck Automatically restart and click OK. When you have the error message go to http://support.microsoft.com to for details on the error.

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The system is current with Windows Updates.

I have applied the registry edit as specified here.


I got a "hot fix" for this issue from Microsoft - but that was already installed, as I am up to date with Windows Updates.

Assistance is appreciated.

A:Part of a pop-up window appears off-screen in Internet Explorer 8

Perhaps an IE reset will help: Tools/Internet Options/Advanced/Reset...

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My computer is fine until I try to access the internet. I've had the firewall on so it doesn't crash, but I can't do anything to help it without an internet connection. I'm now using my laptop. This is what the blue screen says:

A problem has been detected and windows has been shut down to prevent damage to your computer.


If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems contiue, disable or remove any new hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to removeor disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:
*** STOP: 0x0000007A (0xC03DE188, 0xC000000E, 0xF7862642, ox52976860)

*** ftdisk.sys - Address F78642 base at F7858000, DateStamp 3b7d8419

I looked this up and this is what I found:
This error indicates that Windows NT wasn't able to read a page of kernel data from the page file. A virus, bad memory, a bad processor, incorrectly terminated SCSI devices, or a corrupt PAGEFILE.SYS file may cause this situation. The first step in correcting such an error is to recreate the PAGEFILE.S... Read more

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so here is the issue with my computer at the moment. When i start computer up in regular mode it is connected to internet and i load google chrome (i tried with internet explorer same results) my computer freezes up for about a minute then goes to blue screen with this error code dpc_watchdog_violation. at the moment my computer is in safe mode and im not experiencing this when loading google chrome or any internet browser. i have looked to see if anyone else has had this issues and havent found a thing. any help would be awesome! my computer just started doing this the last few days. use to crash about two times then it would load without issue. now it does this after every start up. if anyone could help me that would be so awesome. i just dont know where to begin and am about to reinstall windows. 

A:crashes into blue screen after opening an internet browser

just got bluescreen viewer. got a log of a lot of crashes. last crash was PAGE_FAULT_IN_NONRAGED_AREA. there are a lot that dont have a bug check string name. those i do believe are all dpc_watchdog_violation. all the other crashes are DRIVER_CORRUPTED_EXPOOL and each crash it has this address in stack highlighted in red ntoskrnl.exe 159e29. the ones not labled dont have address in stack highlighted in red.

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Good morning too you all.

I recent encounter a problem in one of our clients.
They have two Acer Travellmates 4500, with Windows XP Service Pack 2, with 512 MB of memory.
What is happening is that after a reinstalation of Windows (with deleting partions, and creating new ones), when they are connected to the internet and opening a new excel, the laptop gives a blue screen.
I didn't have the chanche the log to see what is it.
Anyone have any suggestion of what could cause this?
Lack of physical memory?


Paulo Becken

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Hello, I'm new here and I so hope someone can help me, since I'm not the sharpest computer tool in the shed
This issue has started happening and I have no clue..I have cleared cookies, history, etc..but that hasn't worked..
Here's the deal...When I click Internet Explorer Icon of my desk top or go to start, programs, etc..to open Explorer, it seems as if it's going to open, then the screen goes black for a second..then a blue screen comes up and says "An error has occured...ctrl,alt,delete, to restart..click any key to continue to windows..etc...you know the one...
Well the error is this: 0D:000:0000FA16...I can click any key and return to desk top..
Can someone please help me..The only way I'm able to be here is, thankfully I have JUNO as my ISP and they have their own browser window..
Also in checking mail, for instance, in Hot Mail..if I clicked a link in an e-mail to go to a certain page..same thing...black screen...blue screen, error..etc..
It would be wonderfull if someone could maybe e-mail me step by step what I might could [email protected]

A:Internet Explorer-Black Screen,Blue Screen,Error..HELP!!

Need more info.. Win98, ME. 2000, XP? SP1, SP2? What version of IE you are running? Post the full error message if you can. This would be helpful to an assistor. There is a fatal error somewhere but without this info it isn't likely anyone can help locate a fix.

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Hi. I'm running on Win XP SP3 and have been using IE8 as default browser.

In the last 4 months my system has intermittently blue screened (memory dump) with no discernible error code when starting IE8.

This was a minor inconvenience, I have not installed any other new hardware.

In the last five days the system has started blue screening every time I start IE8. It does not blue screen with any other application. I have switched to using Google Chrome which works perfectly.

I have tried re-installing IE8 but the problem persists. It works okay in XP safe mode.

The only reason I want to fix IE8 is because I need it for specific functions.

Thank you in advance for any advice.

A:Internet Explorer causes blue screen

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For about a day or so, I have been getting blue screens of death with "memory dumps" while browsing the internet with internet explorer. I recently downloaded firefox, as I could not fix the problem, and it seems as though it only happens with IE.

I have also been getting random error messages as of late that say "Host process for Windows Services stopped working and was closed. A problem caused the application to stop working correctly. Windows will notify you if a solution is available". This never used to come up until my computer started crashing. I have checked my computer for viruses and malware using several programs (spyware doctor, malware bites, ad aware, avg) and have done a registry clean up but the problem persists.

Here is my hijack this log:

ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:58:27 AM, on 26/12/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Program Files\Acer\Empowering Technology\SysMonitor.exe
C:\Program Files\Acer\Empowering Technology\Framework.Launcher.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program ... Read more

A:Blue screen from internet explorer

Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.

Right-click the minidump file, select Send To, then select Compressed (zipped) Folder.

Windows will compress (zip) the file and save the new zipped file in the same location.

If you get an Access Denied error, disable the UAC.

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I'm hoping someone can help me with this so I don't have to reformat my computer since I'm not that computer saavy to do much else at this point. I've been getting the dreaded "Blue Screen of Death" consistently at least once a day for a couple weeks when I start internet explorer. After a restart, it usually runs fine, sometimes I'll get another blue screen. I'm running Windows XP Service Pack 3, always kept it up to date with all the updates, and using Trendmicro PC-cillin as an anti virus which has always been up to date as well. I've run Adaware, registry scanners and now at a loss at what to do.

The info on the blue screen is:

STOP: 0x000000D1 (0x00000020,0x00000002,0x00000000,0xebb35520)

afd.sys- Address EBB35520 base at EBB35000, Datestamp 48a40333

If anyone could help, i would greatly appreciate it. Thanks.


A:Blue screen once a day while starting internet explorer

Try downloading mozilla firefox.
You'll have a better browser and you might find out whether it ie causing the prob or something else.

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I've got a problem with Internet Explorer. It keeps freezing in the middle of loading a site. Sometimes it coming back to life after a while, other times it just sits there lieing dead. Also, Zone Alarm Pro (3.x) says that IE is connecting to the internet. If I click 'Stop' on Zone Alarm (which stops all connections to the web) the computer immediatly displays a dark blue screen of death (for a split second) and then resets itself.

Has anyone experienced the same?

I'm running;
Windows 2000
AMD 2200
Abit AT7-Max2
512mb RAM
80gb Maxtor
Verto GeForce4 Ti4600
48x12x48x Artec
....er....anything else?

I use ZoneAlarm Pro 3.something, Norton Anti-Virus 2002, IE 6.

Thanks for your help


A:Internet Explorer, freezing & the blue screen of death

Have you tried Uninstalling Z/A and then attempting to go on line?... It's worth a fresh attempt at reinstalling it.... and you be sure to disable the Nortons 2002 while Z/A installs in the system.

I'm not familiar with Z/A Pro but if its anything like The freebie version you should be able to determine if Explorer is connecting ...

If you can connect without Z/A then you can figure the problem is in the firewall

Is your NAV 2002 able to connect and Update definitions?


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I have a few issues with my computer at the moment.
1, Internet explorer will work fine, sometimes for as long as the whole day, however more like every 2 hours or so and then it will shut down, search for a solution and restart and recover the last session.
2, Once or twice a day my start menu and taskbar become unresponsive to my mouse. I can still use keyboard short cuts to control the computer and restart.
3, I keep getting blue screens every few days. I have attached the file for someone to look at for me. I can’t even open them. Hopefully someone will be able to give me some clue as to what is going on with my system.
I should mention that about a month ago I suffered what was called the “WINDOWS BLACK SCREEN OF DEATH” and was forced to format and reinstall windows then try to recover my lost data. I got most of it back, however I have had these issues with the computer from then on. Should I just start again or is there a better way?
Computer specs:
Asus Striker 2 Extreme, Q9550, Team 2x2gb DDR3 1600 cl:7-7-7-21, XFX 9800 GTX+, 80gb Seagate Barracuda 7200(C:/), Pioneer CD/DVD Burner(D:/), 160gb Seagate Barracuda 7200(E:/), 320gb Seagate Barracuda 7200(F:/), Antec 1000w PSU, Antec 900 case, Samsung 21.5” Widescreen LCD, Proview 22” Widescreen LCD, Razer Tarantula Gaming Keyboard

A:Solved: Blue screen and internet explorer restart

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A BSoD issue...

PIII Intel 82845 motherboard PC with Win XP SP2.
I had previously installed Vista Pack (thus replacing the Logon UI interface, other start menu etc) However that was removed half a yr back. It didn't quite uninstall Logon Ui. However, that did not pose any problem, as the XP without traces of Vista Pack continue to Boot up (although Logon screen splashed Vista type Logon Ui)..

That was to prepare you for history of this XP installation.

then, few days back, I used a exhaustive program called TuneUp utilities for XP 2008 edition. Somehow, I got hooked into changing Display setting etc. No probs. However, on few tries of changes, I happened to remember I clicked on the Configuration option of , 'Switch to Default Windows XP Logon UI' or something that prompted that TuneUp wants to bypass the VistaLOGON Ui.

After that setup change, the XP goes to boot process. On appearance of Logon screen, which somehow, it still props up old Vista Ui logon, a BOSD appears. STO P error. "Your system has been shutdown to prevent damage to registry."

I tried all options in Safe Mode, F8 button. I also used the "Don't shutdown on bluescreen option" That's how I managed to note down the Registry thing.

It also prompts me to disable 'Shadowing' option of RAM in BIOS. Although I doubt, cause the XP was working fine without any bios change.

I do not hv any backup disk or a bootable XP disk. Though I am having a Win95 partition and can boot to... Read more

A:LOGonUI.exe corrupt? Blue screen as soon as Logon Screen appears

One small thing to add: How can i copy the LogonUI.ex_ from a directory created for a XP SP2 file set, to windows\system32\logonUI.exe Is it a command called as expand.exe Is it inside XP SP2 directory. Can it be run from DOS bootup without HIMEM access. Basic DOS? Or is it recommended to boot up from XP bootable CD and run expand .exe to unpack LogonUI.ex_ or just copying internet dowloaded LogonUI.exe for SP2?

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I have been having a problem for about a week with Outlook and Internet Explorer, and probably other programs as well. The programs seem to be getting slower and slower to respond as time goes on after a restart, and finally I get a "not responding" message whereby everything just freezes up. Today, after having the computer off for a couple days, it started fine and was working normally with Outlook and Internet Explorer for a couple hours, and then while I was in Internet Explorer it started acting up again, and I received a blue screen message indicating windows was shut down. The notation was that it was a "stop 0x0000007A" ; KERNEL_DATA_INPAGE_ERROR.
I have no idea what to do to get my computer running properly again. This all seemed to start soon after I tried to update my installation of Skype. I need help!

A:Problem with Outlook, Internet Explorer & Today Blue Screen

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

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I desperately need some help, this is a long story but here goes.......

A couple of days ago, I booted-up my laptop and after the Windows XP loading screen, I got a horrifying Blue Screen which had the number 0x00000025. Re-booting would not work, I could not get into Safe Mode, nothing a tried worked until I found a suggestion to load Windows Recovery Console (I was using another PC to search the net for suggestions), I loaded this and recovered the system (entered CHKDSK) and then I finally got through to my desktop screen. Since then, I have had another Blue Screen interupting me in mid internet searching (on the Blue Screen subject) with a different 0x0000008e code.

I downloaded Free Registry Cleaner to see if that could fix the problem. The 0x0000008e Blue Screen has popped up once since then but has not bothered me for about 2 hours now, so no idea if it has worked or not

I had some sort of bogus Antivirus spyware that was called Antivirus XP Pro 2009 and I managed to get rid of it.

I have now found that I can only open Safari as my IE has been hijacked by something telling me I have 13 Trojens and keeps diverting me to random pages. I cannot get rid of it.

I have ran McAfree Antivirus Scan (found 2 Trojens), Ad-Aware (found loads a junk), Spybot (found about 6) and Windows Defender (done sod all).

Can someone please tell me what is going on with the Blue Screens? I understand a bit about them now but I fear this is a bigger problems then the infestation of... Read more

A:Internet Explorer Hijack, Virus & Blue Screen (of Death)

Logfile of Trend Micro HijackThis v2.0.2
Here's my Hijack This log just incase......

Scan saved at 4:46:55 PM, on 2/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:... Read more

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Hello, this is my first post in a forum like this, I hope someone can help me and thank you in advance.

For the past couple of months my computer will randomly go to a blue screen which states:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

A driver has overrun a stack-based buffer. This overrun could potentially allow a malicious user to gain control of this machine.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such a caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, pres F8 to select Advances Startup Options, and then select safe mode.

Technical information:

*** STOP: 0x000000F7 (0xFFFFFSS00A2444C0, 0x0000FSS00S940267, 0xFFFF077FF768FD98, 0x0000000000000000)

Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory,
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group for further assistance."

I then have to unplug my computer and remove its battery in... Read more

A:Blue screen appears

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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after several minutes of use my pc just halts and a blue screen appears stating "if this is the first time....." then it says make sure that if there are new hardwares or softwares they are properly installed. then at the bottom beginning dumping memory if it reaches 100 it restarts. i haven't done any changes it just appears. what to do?

A:blue screen appears

step22 said:

after several minutes of use my pc just halts and a blue screen appears stating "if this is the first time....." then it says make sure that if there are new hardwares or softwares they are properly installed. then at the bottom beginning dumping memory if it reaches 100 it restarts. i haven't done any changes it just appears. what to do?Click to expand...

I would suggest that you scan that machine for some type of computer bugs, virus, trojan, ect.

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Sorry for bumping an old thread, but it tried to search before asking for help and this was what I see. I get that same blue screen but in the middle mine gives me a file name. (grtdimon.SYS). Then says some thing about firewall or antivirus. I found the file on my pc but ofcource I can't open it 'cause it's a systems file. I am a newb when it comes to computer lingo, but any help on removeing or correcting this problem would be great. Thank you in advance.

A:blue screen appears

It's best to start new threads for problems, rather than jump old ones. I'll split yours off.

It looks like this is part of Comcast software -- and here is a rather alarming experience posted by someone:


Is there an uninstaller in Add/Remove programs for Comcast Security Manager?

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Dear Team

This is Mohammed, and I am from IT Dept, one of my user is facing frequent blue screen since morning,

please find the attached dump files and please let me know how to solve this issue.

I tried to debug the issue using windbg and I got to know about ntoskrnl.exe is causing the issue. please have a look the attached item

Awaiting for your kind reply

A:Blue screen appears (ntoskrnl.exe)

Please follow - Blue Screen of Death (BSOD) Posting Instructions

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hi, this problem is annoying me for the past 1 month ... whenever i play games like nfs most wanted u2 or ea cricket 07 etc... a blue screen appears and my pc restarts .... this also happens sometimes when i watch movies

my specification is :
1. processor Intel core2 duo -E6320 . 1.86 Ghz ,4mb l2 cache,1066 Mhz fsb
2. motherboard - intel D946GZIS
3. Ram - jetram(transcend) - 1 gb ...16 chips (8 on each side )

it happens both in vista professional as well as in xp sp2.

the error report is :

Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 16393

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 0063006F
BCP3: A3290C78
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

A:blue screen appears & pc restarts

Video card, memory, power supply, or cpu fan. Transcend memory has a big marketing push to create a "name", but is barely so-so in our experience. Check the latency and timings. You might want to run the free MemTest86 for four hours or 7 passes to rule out memory as an issue.
Then tell us about your video graphics. That is the most common area for trouble. Which card do you have? Is it PCI-E

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my laptop (hp i7 2.4GHz,64 bit,4gb ram, amd radeon HD 7500/7600m sereies) has been freezing during video playback. The audio stutters or runs out of sync with the video, the video becomes grainy and jumping 3 or 4 seconds at a time. Just generally struggles to cope with the file. It varies as to how long this takes to kick in. Some times it's half way through a film, sometimes within a few seconds. Once it starts everything is painfully slow and I have to reboot. I've also noticed it takes much longer to reboot sometimes. It only starts though when I run video files, this is what seems to start it. Any help gratefully received.
 IMG_20160805_113201.jpg   156.13KB
 IMG_20160805_145056.jpg   180.72KB

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hi, this problem is annoying me for the past 1 month ... whenever i play games like nfs most wanted u2 or ea cricket 07 etc... a blue screen appears and my pc restarts .... this also happens sometimes when i watch movies
my specification is :
1. processor Intel core2 duo -E6320 . 1.86 Ghz ,4mb l2 cache,1066 Mhz fsb
2. motherboard - intel D946GZIS
3. Ram - jetram(transcend) - 1 gb ...16 chips (8 on each side )

the error report is :

Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 16393

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 0063006F
BCP3: A3290C78
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

A:blue screen appears and pc restarts

scan your minidump with microsoft debugger.

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When Ever i shutdown my pc a blu screen appears written that { " this is first time you had seen this error............"} and so on and at the down counting of physical memory dump started and when it points to 100 my computer restarted!!!!!!!!!!! This thing go on after every shut down ...... please some body help.

A:blue screen appears after every shutdown!!!!!!! please help

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Hi all
so I saw this topic : My Blue Screen problem and i thought i had a similar problem but still couldnt solve it. I have vista ultimate 64bit.
so since yesterday im having blue screen all the times, in the begining i could log into windows but after a few seconds/minutes the bs appeared. I don't have any new hardware installed and any new software, but i did know that my NOD32 antivirus has auto updates, i tried to cancel the autostart of NOD in msconfig, restarted but still it appeared so i knew it's something with this. (note that till I uninstall the nod I couldnt enter safe mode- windows loaded the files but never entered safe mode), after a few tries i could uninstall NOD from windows (it turned into bs by the end of the uninstalling) after this I could enter safe mode, so i deleted the remaining folder of NOD thinking that was the problem.
then, i booted up windows normally, then after a few minutes again a bluescreen. i then enter safe mode again and tried system restore to 4/12, after that i couldnt log into windows, always bs, i tried every windows option after pressing F8 before windows start but still i get the windows loading screen then turns into bs.
maybe i did a mistake doing the system restore because it restored it to a point when the NOD still exist then the problem returned...i dont know.
i also tried my windows cd to do a repair and vista recovery cd I downloaded, on both cases I booted from the cd, i got the "windows loading files" screen ... Read more

A:blue screen appears right after stratup

I am not at home with the special software needed to give you the most help. I can tell you that your code is most likely memory. Take a memtest and post back.
Run each stick for 8 passes.

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For no specific reason (I don't do anything out of the ordinary to trigger it) the blue screen appears saying it needs to shut down my computer to prevent harm etc.

The error screen changes slightly each time, it always begins with
Stop: 0x0000008e (0xC0000005, 0x8059C18D, 0xF89F5CAC, 0x00000000)

The underlined is the error that keeps changing, but it always seems to end with CAC. Sometimes when it restarts a disk chack starts up for Drive D: but it never finds any probIems. I haven't added or installed anything different lately, so I have no idea why this all of a sudden decided to start happening. Any ideas?

Running Windows XP Service Pack 2

Edit - I just removed my external hard drive and it seems to last longer untill the blue screen appears, but it still comes. And still just as annoying.

A:Blue screen appears randomlly

Have you tried going into Safe mode?

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Suddenly blue screen appears and pc restarts. This started happening after 22nd of September. I did some windows update, wireless box software update (which my broadband asked us to upgrade for a better result). I tried to uninstall all those updates but I can't uninstall all of them.

I followed the BSOD instructions on the forum and attached the zip folder.

HP dv7
Operating system windows 7 64 bit
2 years old and never had any problems before

Thank you.

A:Blue Screen Appears and PC restarts


Probably caused by: SpyShelter.sys

BugCheck 1E, {ffffffffc0000005, fffff8000357b69f, 0, 0}

Unable to load image \??\C:\Program Files (x86)\SpyShelter Premium\SpyShelter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SpyShelter.sys
*** ERROR: Module load completed but symbols could not be loaded for SpyShelter.sys
Probably caused by : SpyShelter.sys ( SpyShelter+9dcc )
You need to uninstall this program (Use Revo Uninstallers Free Version) as it's one of the reason of your BSOD:

Start Menu\Programs\SpyShelter Public:Start Menu\Programs\SpyShelter Public

0: kd> lmvm SpyShelter
start end module name
fffff880`048a6000 fffff880`04924000 SpyShelter T (no symbols)
Loaded symbol image file: SpyShelter.sys
Image path: \??\C:\Program Files (x86)\SpyShelter Premium\SpyShelter.sys
Image name: SpyShelter.sys
Timestamp: Thu Aug 11 14:13:39 2011 (4E438F33)
CheckSum: 00042FAD
ImageSize: 0007E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You need to install the latest graphic card drivers following the method below: Download and install Driver Sweeper:
→ |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
Select option 2 for NVIDIA.
→ Drivers - Download NVIDIA Drivers
Boot into Safe Mode from Advanced Boot Options:
→ Advanced Boot Options
Type in Driver Fusion in Search
Remove ... Read more

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Hi,All of a sudden a Blue screen opens every 5 minutes and my PC getting shut down within 3 secs since the screen appeared. I cannot read anything on the screen because of the 3 sec duration. But there is a countdown kinda thing on the screen to the right bottom, also it has so numbers like 0000001200, and some phrases like 'dumb'Can you please help to sort it out? I thought of using system restore, but unfortunately I didn't create one before. Please advise.OS: Windows 7Intel Core 2 DuoThanks a lot!

A:Blue Screen Appears - PC Gets Shut down

First can you get into Safe Mode at all ??Are you able to get any of the minidumps to examine? You may require a clean USB drive and a computer to transfer from -?If this can not be done from the problem computer, you may need to copy the Minidump folder to a flashdrive and then transfer to another working machine to zip them up and attach the zip file to a post.Please zip up the minidumps and attach the resultant zip file to your next reply so I can have a closer look. There's a chance I might get some more useful info from them.?Navigate to C:\Windows\Minidump <<< folder?Click on the first minidump file to select it.?Hold down the <Shift> key, and click on the last minidump file to select all of the files.?Release the <Shift> key.?Now, right-click on any one of the selected files > Send to ... > Compressed (zipped) Folder.The zip file will be located in the same place (the Minidump folder).?Attach the zip file to your next reply.When you click on Add Reply, you will see the facility to attach a file just below the box where you type your message.Thank You -

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I've rebooted several times, the pc loads up until the blue xp screen appears and it stays there - It does not continue to the desk top screen . mouse and keyboeard is active.

A:pc loads up to the blue xp screen, no desktop appears ? what can I do ???

Have you tried safemode? What do you have for an XP disc. A full install disc or just a recovery one?

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Hello! I'm playing Fate which I have a CD. Then after one hour my computer stopped and blue screen appeared with the following:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8007155050
BCP3: FFFFFA80072C3560
BCP4: FFFFFA8006497010
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Blue screen also appeared several times yesterday while I was surfing the web for solutions to this problem! Also did occur a few times while I'm on Facebook.
I have Gateway M-7315u which I bought 1 month ago. The computer was manufactured in Oct, 2008.
I'm not a high tech person. If somebody can help me using the easiest terms, I'll really appreciate it. Thanks!

A:Blue Screen appears while program(s) is running

hi i did a look for your error code here is what i found it may help to make things a little clearer http://www.google.co.uk/search?hl=en...de%3A+9f&meta= reading this is for info only please post back for further help on this matter if needed

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My computer has been working fine for months, this last week it has been on for a few days as it runs as the server in my house with the adsl coming into it. Last night I turned the comp off to attach my parellel port zip drive, when I turned it back on windows xp boots upto the point of the scrolling bar then the screen flashes up blue and the computer resets.

when it tries to boot again it gives me the option of normal, last known good config or safe mode. Normal and last known good config result in the same blue screen and safe mode hangs when loading mup.sys

The blue screen isn;t up long enough to find out whats happened. The computer POSTs fine and I can still access the hard drive if I use a win 98 floppy boot disk.

Its really starting to get annoying as I have some serious deadlines this week and a lot of important info on the comp. Why does this happen just before I decide to back stuff onto CD and not after....??

My system is a duron 1300
256mb ddr
forgotton the motherboard make
onboard sound, vga and network
40gb harddrive
cdrw drive

any help is welcomed

A:winXP won't boot, blue screen appears

Try running the repair off your original Windows CD. Boot from the CD & run the set-up XP, select your XP partition, select R to repair let it do it?s stuff it should get you going.

If as you say you can boot from a windows 98 disk, can you see your data if so you must be running a Fat32 partition not an NTFS partition. if this is correct it may be an idea to copy off any important data first.

all the best SuperCub

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I have given my sister my old Averatec laptop that has Windows XP on it. While she is using it, eventually a blue screen appears, which is the precursor to it restarting suddenly. It happens so fast that we cannot read what the blue screen says. After it starts back up, we get a microsoft report saying a serious error has occured. This might not help, but I'll list it just in case. The error signature is:

BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000
BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product 768_1

And the error report contents list the two files:


I don't know if this is related or not, but the laptop has lately not been able to run on battery either. It will only run when plugged in. If unplugged, it shuts down immediately.

Is this a virus? If so, is there any hope without reformatting? I accidentally uninstalled the program that contained the OS files when I first got the computer.

We greatly appreciate any help!

A:Blue screen appears, then quickly restarts

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I have a desktop with WINXP SP2 pack, recentaly I upgraded from WIN XP professional. I always get a blue screen and says that WIN32K.SYS error and PAGE_FAULT_IN_ NONPAGED_AREA and I have to restart the computer. Internet explorer closes automatically and error messege appears that mshtml.dll.
I went to the evident viewer from the control panel and I found these errors from the application and system folders.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/28/2006
Time: 8:27:46 PM
User: N/A
Faulting application iexplore.exe, version 6.0.2900.2096, faulting module mshtml.dll, version 6.0.2900.2096, fault address 0x0005f331.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 30 39 36 20 00.2096
0030: 69 6e 20 6d 73 68 74 6d in mshtm
0038: 6c 2e 64 6c 6c 20 36 2e l.dll 6.
0040: 30 2e 32 39 30 30 2e 32 0.2900.2
0048: 30 39 36 20 61 74 20 6f 096 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 35 66 33 33 31 0d 0a 05f331..

There is another error file in the system folder

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Date: 7/28/2006
Time: 8:41:51 PM
User: N/A
The driver detected a controller er... Read more

A:Blue Screen Appears Win32k.sys Page_fault_in_nonpaged_area

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i am running win 7 ultimate in my laptop. now i wanna to use multiboot in my laptop. for that i make a new partition using magic partition. but when i insert windows xp cd an error occured after loading files before start set up. a blue screen appears suggesting to run CHKDSK /F to check for hard drives corruption****stop 0x0000007b............" what is the soluton

A:blue screen appears during multi boot

am running win 7 ultimate in my laptop. now i wanna to use multiboot in my laptop. for that i make a new partition using magic partition. but when i insert windows xp cd an error occured after loading files before start set up. a blue screen appears suggesting to run CHKDSK /F to check for hard drives corruption

****stop 0x0000007b............" what is the soluton

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Hey guys,

My computer is randomly doing some wierd crashings and nothing I do seems to sort it out so I have backed up all my files on an external and decided to rebuild. Unfortunately my computer is being an *** in this field too, for when I insert the windows install disk and wait for the "Starting up Windows" caption at the bottom, it comes up with a blue screen of death(which is incredibly infuriating by the way). The blue screen itself says that I should CHKDSK /F and a code: 0x0000007B. I have run a "chkdsk" but the /F seems to elude me. I would prefer to do this in the quickest and simplest way possible but im not sure whether deleting the C drive and starting from there will solve the problem.

Can you guys give me some advice on what to do here?

Thank you in advance

A:Blue screen appears when reinstalling windows

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Hello, my windows 7 os laptop is giving me the blue screen and stating it must shut down. it gathers data, shuts down and will continue this loop unless I start in safe mode. Any suggestions will be greatly appreciated.

A:Blue screen at start up, just after logo appears....

Hello PetrMcG,1.)  What was new right before the blue screens started (software, hardware, malware, error messages)?2.)  Via Safe Mode with Networking, please gather any minidump files that may be present:
Please create a new folder on your Desktop (suggestion: Minidumps)
Next, navigate to the the Windows Minidump folder.
C:\Windows\Minidump <==  this folder.

Note that the first 6 digits of each minidump file indicate the date ( 032913-10935-01.dmp).
Highlight the 10 most recent minidump files, then copy and paste them (don't drag) into the Desktop Minidumps folder.
Right mouse click on the Minidumps folder, and select Send to -> Compressed (zipped) folder.
A Compressed (zipped) folder will now appear on the Desktop.

When you are ready to Reply,  click on .
Please attach the Compressed (zipped) folder to your next post by browsing to the location of the zipped Minidump folder.Note: The Bleeping Computer Forum has a 512K upload limit on file size.
To Manage Your Attachments (free up space), click on your username at top right of forum page | Select My Settings | click Manage Attachments | delete old attachments to make room for newer ones.


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i was just browsing the web as many of us do,anyways an error pops up saying acgshccg.exe has stopped working. im assuming this is an app due to the exe appearing.
but the file names really long,its called "YYggwBB udXFzgnnQszxf" heres the problem signature:

Problem signature:
Problem Event Name: APPCRASH
Application Name: acgshccg.exe
Application Version:
Application Timestamp: 4b55c976
Fault Module Name: StackHash_fd00
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 92401cf8
OS Version: 6.0.6001.
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

now ive had to log on in safe mode,currently getting by,but the acg.exe file is on my computer just on my computer. its strange,i tried to do a system restore,but no luck as am not a domain user although i though i bought this laptop and it is my laptop... strange,trying to turn uac atm,is it worth doing the system restore point? or not?

am usually good with computes tbh,just afraid i may ruin this lol. so i turned to the forums.

hope some one can help


A:Blue screen of death appears out of nowhere due to app error please help

Hello iMosh,
Have you got this fixed yet ?.
If not, go to C > Windows > Minidump, zip up your files and upload them with your next post, you may need to copy them to your desktop first.

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PC restarting repeatedly. I'm using Windows 8.1 Pro.  Please give me a solution.
Dumps files are attached



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I'm tryin to update my ATI radeon 9000 video driver
what I've done so far/able to do ->
->Downloaded driver update
->Uninstall both the ATI driver and the ATI control panel

Finally I uninstall ATI radeon 9000 and have to restart my computer

When I try and run the computer in safe mode (hit F8 on the loading thang) It begins to load but then stops then after about 2-3 seconds a blue screen appears and have to restart to ->best known configuration...
Can anyone help me update this driver

A:Safe mode won't run.... blue screen appears

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For years now I have had this problem. Th is morning I had spent some considerable time creating multiple slideshows. While DVD PixPlay was processing the slideshows prior to burning them (which takes hours) I was preparing a cover for the DVD box. This also took time. Without warning the screen went blue and I was informed that Windows was repairing some problem. This only took a matter of seconds then the computer rebooted and I lost all my work. This happens every so often. Why? My computer is quite old. I use Windows 8.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 3292 Mb
Graphics Card: Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1), 1422 Mb
Hard Drives: C: 97 GB (15 GB Free); D: 292 GB (190 GB Free); L: 292 GB (159 GB Free); Z: 75 GB (53 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., G41M-Combo
Antivirus: Windows Defender, Disabled

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Just recently i formatted my hdd and am currently running into problems while installing winxp home ed.. As soon as it starts to run windows setup a blue screen appears and says:

_________________________________________________________________A problem has been detected and windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file setupdd.sys


This is the first time you’ve seen this stop error screen, restart you computer. If this screen appears again follow these steps.

Check to make sure any new hardware or software is properly installed. If this is a new installation ask you hardware or software manufacture for any windows up dates you might need.

If problems continue, disable or remove any newly installed hardware or software disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advance startup options, and then select safe mode

Technical Information:
*** STOP: 0x00000050 (0xe1607088, 0x00000000, 0xfc44bf3e, ox00000001)

*** setupdd.sys – address fc44bf3e base at fc427000, date stamp 3d6dd67f
System info:
Ati RAge 128 graphics card xpert2000 32mb agp

Diamond Multimedia systems communications division phone modem.

Soundblaster modem model: ct4830

RAM PC133 128MB CL2

Western Digital WE200 20gig hdd
ide hard drive
MDL: wd200eb-00csf... Read more

A:Blue screen appears when installing winxp

I have had this happen to me in quite a few Pentiom III computers. The only way I could resolve it was to go int the BIOS and disable ROM shadowing. One PIII I loaded succesfully after putting an older PCI video card into it then putting the newer AGP video card back in after getting XP up and running with SP2.

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hi friends :when I turn on computer a blue screen appears!! why??? what should I do?

A:when I turn on computer a blue screen appears!!

Lets see if Safe Mode works:
Booting into Safe Mode Win 8/10
1. Start your computer
2. When it starts booting, force shut-down
Keep doing this until you see this screen

Now, let it finish, and if it says it is unable to repair your computer, like this:

Click Advanced Options > Start-Up Settings > Restart
When this screen comes up, press f5 to go to Safe Mode

Let us know if you can go to Safe Mode without any problems

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Dear friends,

Good day.I am facing a serious problem with my satellite L505-10X which operates in Windows-7 Home premium.
when i am trying to play videos with windows media player it is getting blue screen & shutdowns immediately. The same thing happens for Skype also.
but in safe mode both are working well.can any one help me to solve this issue.

thanks & regs,

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I wonder if somebody could help me.I,m having problems playing f/simulator 2004 on my comp.It keeps crashing evey time i play it.
I get a blue screen saying : if a driver is identified in the stop message,disable the driver or check for updates.
under this it says : nv4_disp.dll, address BFAF33e1, base at BFA01000 ,date stamp 414f5ccf.
It goes on Stop : 0x0000008E, 0XC0000005,0XBFAF33E1,0XF1835B14,0X00000000.

I know nv4_ disp.dll is my graphics card.I have tried to update it but it still happens.i have re installed it as well but thats no good either.

it is an nvidia ge force fx 5700le.
has anybody got any ideas please of how to correct this? do you think i should get another graphics card.?

any help would be great!!!!!


A:game crashes and blue screen appears

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Google has been redirecting, google images will only load a certain number of images and internet explorer opens randomly, when I do not even have it installed or use it. Also, phantom music/ads/speaking play when no programs or windows are open. I have run rkill, MalwareBytes and TDSS killer with no infected files being found. And that's where the extent of my knowledge runs out! You guys have helped me fix everything else, but now I finally need to post as I cannot finx this one based on other advice.
Much appreciated,

A:Google redirect and randomly opening Internet Explorer (I dont even HAVE internet explorer!)

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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sir.my PC restarts every one hour. the following information is given in the event viewer.
The computer has rebooted from a bugcheck. The bugcheck was: 0x100000be (0xc0257e08, 0x00375025, 0xf68b9c8c, 0x0000000b). A dump was saved in: C:\WINDOWS\Minidump\Mini041311-01.dmp.

what does this mean?
please help me out as soon as possible. thank you.

A:pc restarts frequently...blue death screen appears

Hi please get the minidump C:\WINDOWS\Minidump\Mini041311-01.dmp. and copy it to a folder then right click on the folder and choose the send to zip option next use the go advanced button on your thread page here and then the paperclip icon to attach to your next post

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Sir, i have restored my hp pavilion dv6 i7 laptop to its factory state 10 days before using recovery discs i have ordered from hp,and was running in good condition but 2-3 days when i switching it on it showing window starting for 15-20 mints and then blue screen appears and it restarts and sometimes it shows launch windows repairs and when i select launch window repairs, it shows insert windows installation disc etc and sometimes it starts very normally. Is there some problems with windows updates as sometimes windows failed to install udates or any other problem, sir please help me.

A:windows failed to start after blue screen appears

Hi and welcome to TSF please try starting in safe mode tapping F8 on boot

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