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CD stuck inside my laptop

Q: CD stuck inside my laptop

I inserted a software CD for a wireles HP printer using the CD/DVD tray and when I opened the tray to take the CD out the CD did not come out and is stuck inside my computer. The tray opens and closes normally but the CD is stuck inside. How did I get the CD out of my computer?

RELEVANCY SCORE 200
Preferred Solution: CD stuck inside my laptop

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A: CD stuck inside my laptop

that depends on what kind of notebook you have, a model number and serial number whould be helpfull, alot of the new drives are held in by 1 screw which is on the bottom of the notebook. if you slide the drive out maybe you can get the disk.sherwin1986 wrote:I inserted a software CD for a wireles HP printer using the CD/DVD tray and when I opened the tray to take the CD out the CD did not come out and is stuck inside my computer. The tray opens and closes normally but the CD is stuck inside. How did I get the CD out of my computer?




click Kudos to say thanks if I helped

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RELEVANCY SCORE 64.8

Hi All, I looked in this forum for a solution to this exact problem others had but couldn't find any.  As with others, my CD went in, somehow got stuck all the way inside, and can't be extracted.  The drive opens, empty.  I checked for a screw on the bottom (based on an answer I saw) but didn't see any.  Any other suggestions for this model?  It's a ProtectSmart -- I didn't see any product number. Thanks ahead for your help  Julie

A:CD stuck inside the laptop

Hi, There is a link to a document which can help you how to get inside to retrieve the CD.               http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/how-do-i-remove-the-protectsmar... Regards.

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RELEVANCY SCORE 62.4

Hello there, my problem is one that i am not entirely sure of myself, i had taken apart my computer and had finished putting everything back together, but upon forgetting to put back in a crucial piece, (The screw i believe) Something got stuck inside the middle of the laptop... i tried to unscrew whatever it is from the back... i tried to pull it out, but it wont come out and i am confused as to what i am supposed to do in order to solve this situation... if anyone is available, i may be able to offer pictures as i have not encountered this before...
According to my research, i believe its called a striped screw?

Also, i hope this topic is in the right section, thank you.
 

A:Solved: Random Screw Stuck Inside Laptop

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RELEVANCY SCORE 50

I inserted a DVD into my computer last night to watch a movie and must not have put it in place good enough.  I noticed play back did not start so I opened my Disk Drive and the DVD had fallen off and is now stuck in my computer.   I tried unplugging it and gently shaking the DVD loose but that did not work.  How can I take it apart enough to remove the stuck disk????  I do not want to damage the computer or the disk.  HELP!!

A:DVD is stuck INSIDE my Desktop

@KBurman To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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RELEVANCY SCORE 49.6

I have an HP notebook G60-235DX and I put a disk in one of the drives and it went into the computer instead of staying in the drive. I can open the drive but I can't see the disk or remove it. I have tried to turn it and shake it gently for it to come out but having no luck. How can I get this out?
 

A:Disk stuck inside of computer

Sounds like a dismantle job, here is the service manual , PDF file
LINK
I should imagine it would suffice just to remove the optical drive.
 

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RELEVANCY SCORE 49.6

Hello, this is the first time I ever posted
I am running windows Vista. My computer runs extremely slowly on startup. If I run Spybot s & d, the system locks up for ten minutes, then spybot will run, find nothing, and the computer will begin running normally. If I run Mcaffee anti-virus, it will typically delete 7-10 items, and the computer will run normally. I found a hidden file in my recycle bin, and I suspect it is the source of the infection. I cannot delete or open it, even after changing the ownership. Any suggestions?

A:Virus Stuck Inside Recycle Bin

Post a Hijack This Log in the Hijack This Forum by following the directions in the link below. DO NOT post a log in this forum. http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

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RELEVANCY SCORE 48.8

Hi,

I have a problem. Recently, I've been burning DVD-Rs and using post-it notes to label them. I put them on the top of the disc (non-shiny surface.)

Unfortunately, I had just placed a DVD-R with a post it still on it. When placed into the DVD-RW drive, it made a paper-plastic scratching noise. I realised what I had done and instantly ejected the disc, but it was stuck inside.

I cannot see the paper. When I eject the disc, I hear the scratching noise, but when I play a DVD-R on it, I can't hear the paper.
Could anyone please provide insight/a solution? Is there any way I can extract the post-it myself, or would I need any extra tools, or what? I can't even see the post it.
 

A:Post-It note stuck inside my DVD-RW drive

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RELEVANCY SCORE 48.8

Recently got a new hard drive to reinstall Windows 7 onto as my 5 year old 500GB HDD as you can imagine was running slow.
(Installed straight from ISO on my D: drive because I do not have a CD Drive or a memory stick big enough to fit the ISO)
So once it was all installed I decided to wipe the original hard drive (c: which still contained the old OS files) using CCleaners "Drive wiper" tool because I wanted to start from scratch.
However once it was done and I went to format the hard drive it wouldn't allow me. "Windows was unable to complete the format"
Looked at disk management and it looks like this

As you can see the System files are not contained within the windows e: on disk2 where I reinstalled windows but inside the RAW c: where Windows 7 used to be installed.

I am extremely confused because if I wiped the whole hard drive why is "System" still present on that disk and not on my e: drive?
I haven't turned my PC off as I am worried it is not going to boot. I have tried BCDboot to try and copy the files over but it did not work I presume because the disk is RAW or am I misunderstanding how it is meant to work ? Is there anyway I can move the system files to the E: drive and allow me to format the RAW drive so I can use it for storage? Help!

A:System files stuck inside a RAW partition.

windows boots to C: by default, as you will find by reading this thread, loading windows on another drive causes chaos on your computer
HARD DRIVE RENAMED - blue desktop screen, cannot run system files
because links to things like the control panel from the start menu link to the C: drive where control panel was but is not, so first thing I would do is NOT reboot under any circumstances at this point to avoid ending up like the OP in the thread above, COPY (not cut) the contents of the drive to the one you wanted, and, if you want to reboot normally I would go into regedit and rename the E drive C and vice versa

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RELEVANCY SCORE 48.4

I have a momitsu cd-rom drive that absolutely will not open unless you leave a cd in the drive.

When I have shut the drive without a cd in place I have had to shut the computer off and use a paper clip to force the drive open , then insert a cd into the tray. Then it will open as long as it is closed with a cd in the tray. (when the computer is on it sucks the drive right back in when I use a paper clip)

Also I have tried to open the drive without a cd in..
it won't open in dos, when I turn the computer on it won't open and it won't open in windows. I even tried the drive just hooked into the power supply with no i/o and it still refuses.

Do you think I can fix this thing? Software/drivers seem to have no effect. I think something must be plain stuck

Thanx
 

A:Momitsu CD_ROM drive stuck shut unless there is a cd inside

Sounds like it's time for a new one. $20-30
 

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RELEVANCY SCORE 48.4

HIya - hope one of you can help me;whilst putting in a CD I was chatting and not attending - the CD slipped out of its player and into the machine. The player is still open so obviously the paperlcip idea wont work - should I shut door and hope it may right itself...or whatto do? The computer is about a year old. Thanks for any help x
 

A:Solved: Disc stuck inside BUT door is open..

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RELEVANCY SCORE 46.8

Hello, Something is stuck inside my headphone jack (really no idea what, it looks like some amber colored resin) This caused no problems until i tried to stick my headphones in (because i didn't know there was something else inside)Now the little switch inside is activated and i can't use my normal speakers anymore. Pulling the thing out is not possible it really seems glued inside, i can remove small parts of it by scratching with a screwdriver but i see no way to remove it without a drill. I googled for ways to shut off the port so i can revert back to the normal speakers (i really don't care about losing the headphone jack, i normally only use speaker sound) It seems the installed realtek drivers allow no option to deactivate it. I tried reinstalling the realtek driver, changed registry option "EnableDynamicDevices" but didnt find the more promising "ForceDisableJD".  The Windows driver also didn't help and i didn't find any other drivers available for this notebook. The BIOS also didn't have any option for this (but maybe i'm just bad at finding it) Is there any way to disable the port on the software side or a way to disconnect the hardware? I have soldering equipment here. I really don't care for a clean solution anymore, just hoping for a way to get the sound. Thanks for your help. Edit: whoops almost forgot the essentials: this is a lenovo z510 with win7 64bit that was not pre-installed (bought without OS)

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RELEVANCY SCORE 46.8

Advertisers get hands stuck inside HTML5 database cookie jar.

RLDGUID stands for Ring Leader Digital Globally Unique ID, which is how Ringleader Digital identifies your mobile device when tracking you.Click to expand...

-- Tom
 

A:Privacy issue: Advertisers get hands stuck inside HTML5 database cookie jar

Wow
 

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RELEVANCY SCORE 43.2

last night, we got a brand new laptop. It's a toshiba satellite a210/a215. There's a slot on the front, that I was told was a card reader. I was stupid and thought "Lets put the SD Camera card in there and get pictures!" Long story short, it must obviously not go there. It went inside, and I couldn't get it back out. Trying to get it out pushed it waaay further in, and I don't know if i'll be able to get it out at all now. I need help! What should I do? =(

(sorry if this is the wrong place, mods please move it to the correct place if i got it wrong)
 

A:SD Card stuck deep inside card reader. Help!?

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RELEVANCY SCORE 42.8

Hello everyone,I need to know, if there is some laptop with this details.We need laptop with 2 usb hub..inside the laptop.It doesn't matter if it's USB 2 or 3 Just need it with two controllers. We already asked the Technical Support of lenovo and the Sales Providers but none of them knew the answer.We have a lot of Lenovo laptops in our Company; so we want to buy this laptop as well. This is some article that we found, maybe it be helpful.http://www.uwe-sieber.de/usbtreeview_e.html Thankssapir [email protected]

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RELEVANCY SCORE 42.4

a bug is stuck on my laptop screen , will guys at the hp service center be able to remove it from my display ?its like stuck there , do any of you guys have a  solution to remove the bug from my screen please help , i just bought my laptop a few weeks back 

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RELEVANCY SCORE 42.4

When I startup my laptop, the inside of it is cracked. It looks like a thumb print literally. I know I have to get it fixed  but I need to know how much will it cost? It's a HP Notebook Touchscreen by the way.

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RELEVANCY SCORE 42.4

Will the warranty fix it PLEASE HELP!!!!

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RELEVANCY SCORE 42.4

I took my laptop in to Best Buy because I was getting a message that the computer cooling system was not working properly and then the computer would shut down.

Best Buy said I need to have the inside cleaned of dust.
Is this true?

Toshiba Satellite C675D-S7109
Windows 7

Steve

A:Need to Clean a laptop Inside?

It's very possible your laptop has a dust problem. The inside of a laptop doesn't have very much room compared to a desktop. So all of the major components like motherboard, hard drive, RAM, GPU, etc are shoved together with very little room to spare. There's usually one small fan that's supposed to circulate the air to keep things cool. The least little dust build up can seriously affect that air flow resulting in overheating. This article gives some suggestions on how to clean your laptop. If you google "how to clean a laptop" you can find several more articles.

How to clean your laptop of dust and dirt | News | TechRadar

You shouldn't have to take anything apart other than the access covers on the bottom of the machine. A can of compressed air should be able to blow out much of the dust buildup. Use short bursts of air or you may find the liquid propellant squirting out. That would be very bad. Also, always keep the can upright and don't tilt it. Same problem - liquid propellant could be released.

You should always keep the laptop on a hard flat surface so the vents don't get blocked by a pillow, blanket, or even your lap. Air flow is critical. And many people use a laptop cooling pad to help circulate air around the machine.

Laptop cooler - Wikipedia, the free encyclopedia

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RELEVANCY SCORE 42.4

What type of solder should I use to solder power plug inside HP inspiron? this has been an ongoing problem. hp repaired this once and it lasted 5 months, now the ac power is not working again. all they did was solder the power unit inside the laptop I can tear it down, which I have done twice already I just need to know what type of solder to use
 

A:Solder to use inside laptop

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RELEVANCY SCORE 42.4

I cant really unscrew mine, I guess I could, but I am worried I might break something....

My point is, should you try and clean inside, remove dust etc?

Id like to do this but I have a toughbook which is exactly that, tough to undo....

Thanks for all help!!!!

A:Do you clean the inside of your laptop?

I use compressed air to remove dust, etc for the vents. (I use very short, quick bursts at an angle so as to not drive the dirt deeper into the unit.) I'll also wipe down the battery compartment and undo the cover to the memory modules to see if there's any dust build up. This may give some other ideas:

How do I clean my laptop?

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RELEVANCY SCORE 42.4

My laptop seems to be burning up very fast, and is getting really hot.

Should my tempreatures be so high?

Thanks,
-Matt.

A:Temperatures inside my laptop

Do you use notebook on your lap, this will make the notebook overheat.
Laptop cooler - Wikipedia, the free encyclopedia

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RELEVANCY SCORE 42

Ok, well my situation is today I applied for the www.gamebattles.com staff. When I was doing this they said I needed to download SKYPE. So I downloaded it and I was on my photoshop and on some websites gamebattles,skype,clanforum..etc and my laptop just randomly shut down. Then I turned it back on and it loaded to a black screen with an underspace ( _ ) blinking and just stayed their and I finally got it to work but i'm not sure if they skype was the problem but I deleted that from my computer, Please respond soon, i'm not sure how long my Laptop will stay on for without shutting itself down again, THANK YOU ALOT TECHGUY's You help a bunch! - EsSKaY

---------HiJack This Log-----------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:29 PM, on 12/22/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\MyWebSearch\bar\1.bin\M3SRCHMN.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Ja... Read more

A:Laptop Keeps Shutting Down?(HI JACK THIS LOG INSIDE)

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RELEVANCY SCORE 42

hi my latop just started going very slow for some reason, i ran spybot and ad-aware before HJT, heres the log..

Logfile of HijackThis v1.98.2
Scan saved at 22:42:55, on 26/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\ctfmon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Messenger\msmsgs.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\svchost.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search ... Read more

A:Very slow Laptop, please help. Hijackthis log inside

Hi and Welcome to TSF

Before attacking an adware/spyware problem with hijackthis make sure you have already run ad-aware SE with VX2 add-on cleaner, Spybot Search & Destroy (with updated database) and CWShredder as these programs will clean a lot of the crap out first. All links to programs are in my signature. Ok..on to the log?..

If you have a highspeed connection please Run an online virus scan from TrendMicro Please select the ?autoclean? option when prompted to do so.


Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove the following if listed.

MessengerPlus3
NavExcel
Advanced Searchbar

MessengerPlus3- Program is adware/spyware and generates ADs and reports your browseing habits back to MSN.

Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be but make sure)

C:\Program Files\Messenger Plus! 3\MsgPlus.exe

Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

R... Read more

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RELEVANCY SCORE 42

I bought a brand new SSD to replace my OEM Western digital slim 5400 rpm 1 tb. I restored an image I created with macrium reflect onto the SSD, which has windows and all the partitions from the OEM drive. With the OEM drive still inside the laptop, is it possible to boot off the SSD while it's attached in an external enclosure via USB? Is there any way to tell that the external is being used and not the OEM drive? For some reason the image I restore is stuck in a automatic repair loop and I have no clue what to do. Thanks

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RELEVANCY SCORE 42

Hello.

I part my labtop adaptor out to fix bad connection problem. The wires were resoldered and it works as normal. After fixed the wire I can not find the look-like silicone. The gray color stuff was between the wires. I guess the stuff works for proventing electric shocks among those components. Can you guys tell what the gray stuff is? I look like normal silicone. Also please let me know where I can get that?

Here is picture.


Thanks.
 

A:Silicones inside a laptop adaptor?

The grey stuff is 'mastic putty' you should be able to find it at any local electrical supply shop, depending on your location.
 

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RELEVANCY SCORE 42

I'm helping my friend with his laptop and trying to remove the popups and spyware. I ran spybot and adaware and still am getting popups. also, EZ-trust keeps popping up with and infection "win32/Clearch.a" well here is the hijack this log. Thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 4:36:19 PM, on 6/9/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\thiselt.exe
C:\PROGRA~1\Yahoo!\brow... Read more

A:Help cleaning laptop. *Hijackthis log inside*

* Click here to download Webroot SpySweeper.

(It's a 2 week trial.)

* Click the Free Trial link under "SpySweeper" to download the program.
* Install it. Once the program is installed, it will open.
* It will prompt you to update to the latest definitions, click Yes.
* Once the definitions are installed, click Options on the left side.
* Click the Sweep Options tab.
* Under What to Sweep please put a check next to the following:
o Sweep Memory
o Sweep Registry
o Sweep Cookies
o Sweep All User Accounts
o Enable Direct Disk Sweeping
o Sweep Contents of Compressed Files
o Sweep for Rootkits

o Please UNCHECK Do not Sweep System Restore Folder.

* Click Sweep Now on the left side.
* Click the Start button.
* When it's done scanning, click the Next button.
* Make sure everything has a check next to it, then click the Next button.
* It will remove all of the items found.
* Click Session Log in the upper right corner, copy everything in that window.
* Click the Summary tab and click Finish.
* Paste the contents of the session log you copied into your next reply.

Also post a new Hijack This log.
 

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RELEVANCY SCORE 42

Long story short my screen have small dirts, some dirts has been removed without doing anything on it an some remains. Though it's small it is still annoying, i dont even know why it goes there.

A:Dirt inside laptop screen

I don't think it's dirt as these screens are assembled in a dust free environment, it could be the dead pixels, I would suggest you to ignore it, when it becomes intolerable just replace the screen.

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RELEVANCY SCORE 42

I'm in the Navy and getting ready to go on a ship...so you can imagine how that goes. I want a good gaming laptop to use in my time off to keep me busy. I would like to play Oblivion(single-player, time killer) and I can get into FPS and RTS games especially if there are others involved in the action too. So keep that in mind when you're looking at this. I've never been much of a big-time pc gamer so I'm not exactly up to par on graphics card standards and such.

But here is what I'm looking at right now. Toshiba is having a sale (20% off) on select customized laptops until May 1st. So they quote this system at a retail of 2000 some dollars but since there is a sale its only $1623.00
Toshiba Satellite P300-ST3014

CPU: Intel® Core™2 Duo Processor T9300 (2.5GHz, 6MB L2, 800MHz FSB)
Operating System: Genuine Windows Vista® Home Premium 32-Bit
Memory: 4096MB PC5300 DDR2 667MHz SDRAM (2048MBx2)
LCD: 17.0" Diagonal Widescreen WXGA+ TruBrite® display (1440x900)
Graphics Controller: ATI Mobility Radeon™ HD 3650 with 512MB DDR2 discrete memory
+ up to 255MB allocated shared graphics memory
HDD: 120GB HDD (5400rpm, Serial-ATA)
Optical Media: DVD SuperMulti (DVD SuperMulti (+/-R double layer) with Labelflash™ drive
Mini-PCI/WiFi: Intel® Wireless WiFi Link 4965 AGN (802.11a/g/n)
Bluetooth: Bluetooth® Version 2.1 +EDR
Battery: Lithium Ion battery (6-Cell, 4000mAh)

All this for $1623.00

So is this a good deal? Is there a... Read more

A:Looking to buy a gaming laptop (specs inside!)

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RELEVANCY SCORE 42

So, my laptop has been freezing. But not exactly randomly. I can run AIM for roughly 5-10min without a freeze-up (aka, nothing works/opens, but I can still move the mouse). OR I can open up firefox and it will run no problems on about half of the sites/forums I usually browse. And lastly, I have tried to scan the computer several times, but it freezes up almost exactly halfway through (three times now), and then I can press the "Quarantine" button and it will freeze again halfway through deleting what's there (just tracking cookies).

I'm one of those people with a secondary computer, one for gaming, one for everything else. My laptop is that everything else computer, and it's quite annoying having to alt-tab out of my precious games. Worst case, I may resort to re-formatting.

If you need anymore information, I'd be happy to give it. I don't know the exact specs of the computer, as I really never cared what they were, being my secondary computer, and I can't open the system info without it freezing, so I did the best I could copying specs from a website then changing what I remembered. But it's a Dell Inspiron 1501, and you can look it up yourself if the below specs isn't enough information, or I might be able to help out.

Specs
* AMD Sempron 3500+ (1.8GHz/512Kb)
* 15.4" Ultrasharp WXGA display
* 1GB DDR2 SDRAM 533MHz (1 DIMM)
* ATI Xpress 1150 256MB HyperMemory (Integrated graphics)
* 60GB 5400RPM SATA Hard Dr... Read more

A:Laptop keeps freezing, details inside

You may have a corrupted or bad hard drive
 

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RELEVANCY SCORE 42

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:16:40 PM, on 2/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\QUJDIFNUVURFTlQ\command.exe
C:\Program Files\Network Monitor\netmon.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Fi... Read more

A:Laptop Infested with spyware HJT inside

Please visit this webpage for instructions for downloading and running ComboFix.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
 

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RELEVANCY SCORE 42

I have a Samsung Series 3 NP365 E5C- S02US laptop
and a disc is lost inside it.I think the disc wasn't properly seated in the CD tray when I inserted it, and it never came out. The disc tray still slides in and out properly, and my laptop works. It's just, there's a CD in there somewhere.I've shined a flashlight inside it and i can't see anything, and i don't hear any rattling.

how do i get it out? do i have to remove the optical drive?

A:A Disc lost inside my laptop?

You should be able to remove the DVD drive and then the disk will fall out the opening. See the below video on removing the DVD drive as it is normally one screw on the bottom of the laptop.

http://m.youtube.com/watch?v=BDw26OC...%3DBDw26OCE8LI

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RELEVANCY SCORE 42

Hi guys,

I have had my toshiba satelite A500 laptop for.. since it came out basically,

I have never opened the laptop previously, since November last year, I have been having difficulties with my laptop, And about 90% of the time the laptop will shut of anytime between 2 minutes to 20 minutes of playing a game.

It doesnt seem to shut off if im browsing internet, chatting on MSN, or even watching a movie. It only seems to shut of when im playing games, Which i do on my night shifts.

I have a cooling fan underneith my laptop and it doesnt do much of a difference. I have monitored the temperature on Toshiba Pc Health Monitor. And it says CPU temperature 42-50% normally. When playing games the highest ive seen it is 81% which is in degrees C.

I have been told to use canned air, But im not 100% were to put it, And ive been told to open the laptop up and do it myself - which im not confident at doing at all without a instruction manual, Which i dont have.

Sorry for the massive page, But i thought the more details the better.

Anyone got any suggestions? Ive browsed about but have not found much, Only "use canned air" But i still dont know were to put it, And cant find out about opening this.

Sorry guys for the trouble,
And im new to the forum Hello My name is Dan.
 

A:Laptop overheating, dust inside I think

Hello Dan, welcome to TechSpot! :grinthumb :wave:

There is a little "Hello all!"-forum here somewhere called "Introduce Yourself", I think you'll find it most appealing .

-------------------------------

Addressing the problem:

Cleaning the PC is not difficult. However something may still break the first time around, so please be gentle!

Now, as everybody told you previously, using canned air is the best way to go. Touching the components with your bare hands may shock them with electrostatic discharge (or ESD for short), and that's sure to fry out things in notime.

As for the temperature, by saying up to 81% in degrees Celsius - you mean 81 degrees Celsius right? If so, then that PC is definitely overheated :haha: .

If you want to clean out the dust, here is a short explanation on how to:

Do not worry about opening the PC. Just be cautious regarding these things:
1. If the laptop's lid doesn't come off right away, do not use excessive amounts of force. Find what's obstructing it, and gently remove the obstacle if possible.
(You know, I actually sawed a *laptop in half once... I'm just saying - *a Toshiba Tecra T9100)
2. Do not touch the electrical components with your hands directly, or with a metal/conductive object. You might funnel ESD into the PC, which may ruin it for sure. There are "ESD bracelets" that prevents ESD altogether. Plastic "surgery styled" gloves will also prevent ESD.
3. I... Read more

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RELEVANCY SCORE 42

And how often should it be done? thx

I know the keyboard with canned air is easy, but how bout inside?
 

A:How do you go about removing dust inside laptop?

Compressed air works well.
Do it outdoors if you can and don't wear a white shirt. Especially if there is a lot of dust in there.
Sometimes the dust can stick and harden on the comonents.
A detail paint brush with nylon bristles works well to get this off.

Important!!!

Before you go inside the box, ground yourself with an anti static wristband!!

If you don't, you could fry some components with a static discharge.

Then your problems are bigger than a dusty computer.
 

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RELEVANCY SCORE 42

Hello, I'm sitting here with my Sony Vaio model PCG-61112L juuuust about cracked open and waiting to be cleaned. I've noticed lately that fps during games has been dipping, and i'll get gpu driver errors whe browsing the web, causing my display to refresh (always recovers). This is why i am cleaning it out now.

I've got my RAM chips, battery, and what i think is the hard drive removed, and all screws out. When i tried opening the bottom case, i then noticed that there is a small black cable attached to the case. I have no idea what this is, but it is attached to a ribbon thing next to where the RAM chips were labelled as "To MB." Sounds like it has something to do with the motherboard, but all i want to do is disconnect it or something so i can get the bottom casing off so i can clean this thing. Any help on this would be fantastic.
 

A:Cleaning inside of laptop for first time

"and what i think is the hard drive removed" & "I have no idea what this is" Click to expand...

Do you have a service manual for this laptop? My advice, since you don't sound very knowledgeable or experienced, is to stop what you're doing. Your problems about FPS & GPU driver errors are most likely due to other issues than the computer needing cleaning.
 

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RELEVANCY SCORE 42

There were a few apps about at one point which you could load up in Windows and they would give you a breakdown of the inner-workings of your PC, i.e. what processor, RAM, HD etc etc...

I've long since forgotten what the app was called and want to get some RAM to upgrade a friend's laptop... I do recall it going from a totally free app to one which required registration for the more advanced features...

Anybody able to help out?
Many thanks
 

A:How Can I Find Out What Hardware Is Inside My Laptop?

Try this EverestHome

http://download1us.softpedia.com/dl...16369/software/system/info/everesthome220.zip
 

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RELEVANCY SCORE 42

Heya, a friend of mine asked me to look at her laptop after she got some spyware popping up, i ran HJT and here is the log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:07:09 PM, on 9/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\AEIWLSTA.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Video ActiveX Access\imsmn.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Video ActiveX Access\iesmin.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe... Read more

A:Cleaning Friends Laptop, HJT inside

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RELEVANCY SCORE 41.6

A tiny screw is lodged somewhere within my laptop. What do I do? What would be a reasonable amount to pay for someone to remove the screw?
I was performing the biannual dusting of the inside of my laptop when I dropped the screw into parts unknown. There was no telling where it fell, so I naturally tipped it over and started shaking it vigorously. It definitely didn’t fall out. I cannot hear anything moving when I shake it; most likely, the intense motion only got it more stuck.

I tried going to Geek Squad to see if it was something they could fix: it wasn’t. I did call around to some other places, but the prices seem to vary. It could be anywhere in the $50-$400 price range, once they had the opportunity to access the problem in-person. 


Where do I go from here? I’m aware I can’t just power it back on without frying the motherboard. I have a sager gaming laptop; the components and back are easily accessible/removable. However, I have zero experience with building or taking a part a computer, but I feel I might be capable of doing it if i had a proper tutorial. Should I just leave the problem to a computer specialist? Or would they try to cheat me?

I did everything included in this video, and I didn't see the screw. My guess is that it's under the green board in the middle as seen in the video. (motherboard?) http://www.youtube.com/watch?v=kSyH-gfSsxI
 

A:Dropped a tiny screw inside laptop?

A slow, methodical and gentle disassembly until the screw is located is the only way.
 

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RELEVANCY SCORE 41.6

My laptop has been running hot after win 10 upgrade and today, started not charging the battery. Battery is HP original, 1-1/2 years old and not used extensively. I discharged the battery to the end and re-installed it for a fresh charge, but now laptop doesn't turn on when battery is in. Laptop does turn on without the battery in. I unistalled battery drivers and they re-installed automatically when turned on.When I turn on the power switch, light next to the AC plug on laptop blinks 3 times and then goes off and then nothing.I takeout the battery and laptop turns on with the Ac power. Question is why laptop dosn't turn on with the dead battery to start charging or just stay on and how can I check health of the battery without using the laptop. Thanks    

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RELEVANCY SCORE 41.6

I have Toshiba harman/kardon with intel cpu t3400 2.16ghz and 3072MB ram.
There was windows xp on the laptop before now i'm going to format the laptop and put a new clean windows on it.

What windows version i can put on it higher then windows xp ? Will it hold winmdws 8/8.1 ?

A:Can i put windows 8 on my laptop ? Hardware specs inside

Run the 8.1 Upgrade Assistant: Upgrade Assistant: FAQ - Windows Help

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RELEVANCY SCORE 41.6

Computer: ASUSTek Q524UQ 2-in-1 Laptop/Tabet
-Purchased in early August, 2016

Specs:

Intel i7-6500U Dual Core 2.5GHz Processor

NVIDIA GeForce 940MX - 2GB

2TB HDD @ 5400 RPM

12GB DDR4 SDRAM @ 2133 MHz

NOTICE:

I would consider myself a decently experienced and knowledgeable computer owner. I keep drivers up-to-date and I actually monitor the health of my hard drives. I have a kickass cooling pad for my laptop so it doesn't overheat too easily. I also have an anti-virus called Webroot Secure, which people have told me is a very powerful anti-virus that sometimes blocks too much. My laptop only freezes after a while of playing games.

HOWEVER, I check task manager every now and then just to make sure that...

1) My hard drive isn't overworking itself
- My hard drive usually holds at 100% during boot up

2) My CPU isn't breaking a sweat
- I have never seen my CPU work above 60%

3) I'm not using too much RAM
- I have never used more than 75% of my RAM

What I want to know is why my laptop freeze up every now and then. I was thinking of installing a type of software that monitors my internal temperatures as well as CPU usage, RAM usage, and hard drive usage.

Stuff I am CERTAIN about:

1) My GPU isn't acting up
- I actually fixed a freezing problem by updating the drivers

2) Not a virus or any other type of malware
- Webroot Secure is a juggernaut

I'm fairly certain my OS is NOT corrupted. My hard drive is not running out of space, I a... Read more

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RELEVANCY SCORE 41.6

Good day,
I could kick myself for running that .exe that I *thought* was safe, now I have a definite hijack problem and am concerned that it is worse than I imagine. Adaware, SpybotS&D, Norton all find nothing, although I did receive some alerts from Norton when the virus installed itself (not that it helped any) Here is my HJT log. Please know that I hate processes running and will gladly kill just about anything you think is remotely questionable. Thanks in advance for your help.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:33:50 PM, on 7/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Norton Internet Security\N... Read more

A:Hijacked Laptop - Adware, Virus - HJT Log inside

Hi jrseese


Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

===============================================

Additional Downloads

Please download these additional files/programs. Do not run them until instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

=================


Download this file to your desktop.- Here

IMPORTANT - You must place combofix on your desktop!!

Double click on combofix.exe & follow the prompts.
When finished, it shall produce a log for you.

Post the ComboFix.txt in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

=================

Please Run a scan with HiJackThis and save the log

=================

In your next post, please include fresh logs from: ComboFix.txt
HiJackThis
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now

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RELEVANCY SCORE 41.6

I've been having trouble with a laggy laptop, and after asking around, a friend suggested that I use HiJack This and post a log at a reputable forum (he recommended this one). Below is a summary of my problem, and after that is my HiJack This log. Unfortunately, I am not sure what to do with it, since I'm registry-dumb, and I'd prefer not to mess with anything before I know what I'm doing.Problem:My laptop has been unusually and illogically slow quite often lately. The problem first arose in Europe three months ago but went away after a while. Essentially, my computer would lag on basic actions that I know should not (and never had before) bogged down my computer. Things like viewing a YouTube video on Firefox, or watching any video on Windows Media Player. Now, however, my computer seems to be lagging all the time, to the point where clicking between tabs on Firefox creates a delay of several seconds.Examples:- When watching a video on YouTube, the video lags and skips, and audio even sometimes gets choppy.- When watching a video on Windows Media Player (especially .wmv files; less so with .mpeg files), video becomes choppy, although audio seems to hold up ok.- When using Photoshop, type does not render fully until I finish typing AND click on another icon to set the text.- When using Adobe Premiere, video and audio is choppy and skippy when previewing the production.- When viewing photos on Windows Media and Fax Viewer (which is like the simplest XP program ever), the... Read more

A:Help With Unreasonably Laggy Laptop | Hijack This Log Inside

Hello Corkscrewed and welcome to the BC Hijackthis forum. I see no signs of viruses or malware in the log. It is clean.Since most of the issues seem to be related to video I would suggest posting in the Audio and Video forum here http://www.bleepingcomputer.com/forums/f/65/audio-and-video/ and let them take a look at it. They can assist with non-malware related autio and video performance issues. Let them know that you have been to this forum and that no malware was found.Cheers.OT

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RELEVANCY SCORE 41.6

Any chance someone could take a look at my log and see if there's any malware issues?

Over the past couple of days my laptop has been running really slow and the fan has been going crazy. I'm not sure whether it is a virus, I just want to be on the safe side.

Cheers
 

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RELEVANCY SCORE 41.6

I purchased my HP laptop back in 2009. It came installed with Windows 7. It has an Intel quad-core processor and 8 gigs of RAM. I upgraded to Windows 8.1, and since then my laptop's fan has been running high and hot constantly. It did not behave this way before I upgraded the OS. The fan usually acts up when I have 2 or more things running on the laptop.

Has anyone else had this kind of experience? Thanks.

A:Fans Running High Inside Laptop

Before the upgrade, did you update your BIOS? There have been known issues with excessive heat after the upgrade/clean install from 7 to 8/8.1. The BIOS update is being reported as a fix for this and over all stability.

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RELEVANCY SCORE 41.6

Hi, I'm getting this random clicking sound(more of a tick-tock-ish) that's coming from within my system. I'm not sure where but it's adequately loud for me to notice. It just goes 2 clicks(tick-1 tick-2) then goes away. It doesn't have a specific time frame, like it doesn't happen every how many minutes or so.

I actually wasn't worried until I've read some sites that it could be a start of a so to be hdd failure. If it is, is there any way I could fix it? Or at least how long do I have before it goes total bye-bye on me?

I've attached a .wav file of the sound being recorded from my mobile phone.

A:Random ticking sound inside Laptop

Could it be you cd/dvd drive? I have it happen and its a driver issue.

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RELEVANCY SCORE 41.6

hi i dropped my dads laptop yesterday, not a bad drop, just from a bench one feet above the flooe. since then, its been makin odd noises that go klick thwunk klick add random times. its booting up and everythings normal, but is the harddrive dying?
 

A:laptop fell, wierd noises inside

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