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Factory reset issues

Q: Factory reset issues

After doing a factory reset with my windows 10 pc my mouse and keyboard are not responding I changed key boards and mice but I can not select any options when I have to select timezone and language if anyone can help I would appreciate it.

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RELEVANCY SCORE 200
Preferred Solution: Factory reset issues

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 72.4

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 67.2

I go to do a factory reset and it asks for windows instalation or media to continue and i cant figure it out and i try to do a reset to a time when i backed my computer up and it does all the steps and at the end it says error and it couldnt complete. Please help

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RELEVANCY SCORE 67.2

I recently upgraded to windows 10 in August and I am fixing to sell it. Now when I go to do a factory reset I get to the pick your keyboard and I cant do anything no mouse no keyboard no nothing. Any clue to what is going on ?

A:Factory reset issues

Welcome to the forum. Win 10 will remove any factory reset use a win 10 DVD and do a clean install deleting all partitions you can download the DVD from ms media creation tool

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RELEVANCY SCORE 67.2

I am currently trying to factory reset my computer, however, I am unable to do so as i do not know my login details, i have tried to factory reset the computer through the advanced settings, but i am also unable to do so, as i am told that the 'bootmgr is missing'. And i cannot think of any other way to factory reset the computer.

A:Factory reset issues

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RELEVANCY SCORE 66.4

I have a G50-80 latop which was upgraded to Win10 quite a while ago. Recently it started having trouble with hardware and software that once worked not working any longer. I decided to use the factory reset option to take the system back to Win8.1. Before doing this I uploaded the more critical of my user files to a cloud service and created a Windows system recovery image to an external SSD connecterd via USB. I also created a system recovery CD. Once I felt all was safe, I pushed the little button and began the factory reset. It worked beautifully, the system came up in Win8.1. However, the files I had uploaded to the cloud didn't fully propagate, and I needed to restore the Win10 image to get them back. After many attempts to get the Win10 upgrade to work, I was finally able to boot Win10 and restore from the system image from the SSD. I found the files and more securely saved them for later access. Now, I needed to perform one more factory reset to bring the system back to Win8.1. But, the operations to do so resulted in the system rebooting back to the Win8.1 installation. It was not able to start the factory reset. Some reading on the internet indicates that if the HD partitions are written to by software other than the Lenovo OneKey tools that any attempt to use the factory paritions to do a reset would fail with the symptoms I was seeing. Using the Win10 disk management tool, I can see that there are 6 paritions on my HD. They are called "Reco... Read more

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RELEVANCY SCORE 66.4

Hey there,I was having an issue with my S3-392 whereby it would not shut down or sleep.  It would just stay half on whereby the screen was black but the fan would stay on and it wouldn't fully shut down.  I eventaully managed to shut it down but when I restarted it, it wouldn't load the OS.It's out of warranty so took it to a computer repair shop who said that the OS was corrupted and would need to be reinstalled.  I agreed for them to go ahead and do this.  Since I've gotten it back I have realised that the sound volume/quality is v poor.  Obviously seeing as the reloading of the OS (Windows 10) wouldn't have had all the original Acer software/drivers then the original sound software is now gone.  Is there anywhere I can download some decent sound drivers? Also, the laptop no longer recognises my wireless mouse.  Is there something I can do about that?  Or do I just need to buy a new mouse? Many thanks!

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RELEVANCY SCORE 66.4

I have a Acer Win 7 laptop and when I bought it nearly a year ago I set up a homegroup on it. Let's call it Homegroup1. I was negligent and did not record the homegroup password, or, if I did, I don't remember where. I had some issues with the laptop and sent it in for warranty work, where they replaced the hard drive and required a factory reset. When I did the factory reset, I set up a 2nd homegroup as prompted. Call this Homegroup2. My husband joined Homegroup2 on his laptop and has the password there. And all went swimmingly until it became obvious the laptop repair didn't actually fix the problem and I had to send it back in AGAIN. It returned with the same hard drive and settings, but I no longer seem to be able to access or detect Homegroup2. I am, however, detecting Homegroup1, which has an unknown-to-me password and is basically being run by a nonexistent PC (since the computer running it got reset and now has a new name and identity). I tried to enter Homegroup2 Password and Windows rejects it as the wrong password.

I would like to delete ALL these homegroups and try again because this is ridiculous. But I can't get the "original" PC (the one I had to reset) to leave the homegroup and therefore delete it, because apparently to delete the homegroup all computers have to leave it. Is there some way to do this? Because it seems like I'm in a catch-22 devised by evil geniuses.

Also I am unable to "detect" the printer on the network a... Read more

A:Homegroup issues after factory reset

I suppose I should mention my husband was messing around with routers during this; we replaced an old one with a FIOS one and added a higher speed one to the FIOS one to actually connect to, to supposedly make everything super fast. But I'm uncertain about the timing.

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RELEVANCY SCORE 66.4

So I recently installed linux on my Surface Pro, but decided to go back to Windows 8 since wifi doesn't work properly yet. I thought, restoring shouldn't be a big deal, just insert the recovery USB you made and factory reset it. Boy, was I wrong. Any time I try a factory reset, it fails around 97%-99%. Windows won't even start booting. I kept trying it until I decided to try installing Ubuntu on it then trying to reset it again, hoping that would fix something. Well, it helped a little. The reset still fails at the same point, but now instead of not booting, it says "Recovery: Your PC needs to be repaired." At first it was because an EFI file was missing, so I booted into the recovery drive again and tried an auto-recovery. It fixed the EFI issue, but it's still at the same screen with \Windows\System32\config\system missing. Can anyone help me get my Surface Pro working again? Thanks in advance.

A:Surface Pro Factory Reset Issues

Welp, I tried to reset it a few more times, but now the "Recovery: Your PC needs to be repaired" screen doesn't even show up. It just goes straight to the UEFI firmware menu. I'm thinking about replacing it under warranty, because I have a yellow spot on my screen in the bottom right corner anyways from the adhesive not being applied right.

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RELEVANCY SCORE 66.4

So today, I factory resettled my computer after having many BSoD and just gave up. Now, my issues involve 0x0A or 0x1E, my computer freezing with no errors, or being unable to boot up. I've done clean booting it, malware scanning, virus scanning, and windows memory test. Can you guys help me? I will attach mini dump files when I get to my computer. I'm on mobile.

A:Many BSoDs and Issues After Factory Reset

May be caused by some outdated drivers.

When you will be back on the computer, post it following the Blue Screen of Death (BSOD) Posting Instructions. Attach the data in your next post.

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RELEVANCY SCORE 66.4

I have a sony vaio laptop and for the last month or so I have been constantly disconnecting from the internet every few minutes, I'm pretty sure the problem is within the laptop as other devices are fine and never disconnect.

I factory reset my laptop yesterday and I am still having this problem, it is extremely frustrating as I play an online game..

Please help,
thanks

A:Still having disconnection issues after factory reset

Do you disconnect when you're NOT playing online games?

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RELEVANCY SCORE 65.6

I've been having memory issues. I deleted all kinds of stuff. I've reset to factory setting before. But now my notebook will not let me restore. It says there was a problem. Gives the option to troubleshoot. Then it don't troubleshoot. I don't know what to do. Please help this "almost" computer illiterit person get this fixed. Thank you.

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RELEVANCY SCORE 65.6

Hi all -I know I am talking about a very old machine but I am hoping there is someone out there that would be willing and able to provide helpful  advice - some background -  in my dire need I purchased a 'refurb' Lenovo Thinkpad T400 from who now turns out to be an unreputable seller - I was silly enough not to worry about recovery disks or even a 30 day warranty - now I am paying dearly for my negligence.  This machine has had issues from day one that I thought I could work my way thru reading forums, Lenovo site etc. but nothing has worked.  My first challenge was trying to just get the right-click on touchpad to produce context menu - I searched and searched and reluctantly loaded 3rd party softwares to no avail.  I gave up on that only to discovered that when I loaded any antimalware program my cursor would not open that program nor would it open any other program on the machine. So I uninstalled the antimalware. So I can't really run to see if I have a virus.  To make a long story short right now NONE of the function keys work nor the THINKVANTAGE.  When I reboot and attempt to go to safe mode, bios utility I get nothing except opening up windows where sometimes the cursor will open a program or not and the trying to open programs from the start menu or the task bar is hit or miss same happens in the start menu and trying to open a browser.  I am running on Windows 7 Pro 64-bit and would like to go back to factory settings, but ag... Read more

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RELEVANCY SCORE 65.6

Hello, I am trying to attempt a factory reset on a Windows XP Professional Dell Latitude D600. Unfortunately, the computer was previously owned by another company and has a login which I do not know the username/password to. The laptop does NOT have a CD drive and I am using a USB drive to attempt to fix the laptop. If the factory reset does not work, I will be trying to install Ubuntu. I do not have a Windows disk to repair/reset the computer.
 
On startup (without any other bootup USB drives), it would allow me to access the login screen but I would not be able to get through as I do not know the password/username. I have already tried using Ophcrack (no users would show when loaded), Offline NT Password & Registry Editor (no Windows installation was found), and Trinity Rescue Kit (no Windows installation was found). I have also tried to install Ubuntu with no success. I have tried to use Crtl + F11 / F11 to access a "System Restore" which did not work during startup. (Dell does not have this feature on some of its older laptops, not sure.)
 
Key Information:
- Windows XP Professional
- Dell Latitude D600
- Unknown password/username
- Password recovery software failed to work
- Failed to install Ubuntu, other programs failed to see hard drive as valid Windows installation (despite loading up as Windows normally)
- Factory reset option unable to be reached from boot menu
 
I will try to respond to any requests or questions as soon as I can.
Thank... Read more

A:Factory Reset Issues (Windows XP Professional)

IMO call the other company for assistance, helping to defeat passwords is highly frowned upon on any legitimate site.

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RELEVANCY SCORE 65.6

Hello! I'm having some major problems with my laptop and I was hoping for some troubleshooting assistance. A short history, first. You can skip down to the bold if you don't think you need any context.

A few weeks ago I started getting regular BSoD (not the one I'm reporting now) on my Acer laptop, as well as errors when attempting to write to the drive, followed by the dreaded 'click of doom'. I knew I was dealing with a failing hard drive so I immediately purchased a new one and backed up data manually (I also keep a regular backup via Acronis).

The new hard drive arrived, I hooked it in and attempted to restore the full Acronis backup. No good, backup corrupt. Of course I don't have another one, that's way too smart for me. Fine, I think - I'll use Acronis' drive clone to copy everything over directly, since the failing hard drive still has some spins left. That didn't work either, as Acronis gets totally jacked up when it has to talk to bad sectors.

At this point I switched to Clonezilla, which 'worked' but did what I found out over another eight hours of troubleshooting was nearly irreparable damage to the MBR or file structure on the fresh drive. The only thing I could do with the new drive at this point was run Acer's factory reset from the recovery partition, which somehow arrived intact on the new drive.

So I did that, and miraculously it worked. I began transferring files back over from my manual backup, and reinstalling programs, starting with Steam and... Read more

A:BSOD, other issues after factory reset on new laptop HDD

It put your Atheros network adapter driver to a problem.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+af111 )

Followup: MachineOwner
---------
Which is very old here.

Code:
lmvm athrx
start end module name
fffff880`0421e000 fffff880`04444000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Timestamp: Fri May 07 05:30:58 2010 (4BE3583A)
CheckSum: 0022BDB6
ImageSize: 00226000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from ATHEROS drivers for Microsoft Windows (Atheros?????).

There may be some more drivers those are out of date. Give DriverMax a go.

Let us know the results.

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RELEVANCY SCORE 65.6

Hi

I had to reset my Satellite T130-11H to factory settings to try to stop issues with my internet and computer been very slow and not responding but now when it starts up it states that it is 'finishing the installation may take several minutes' then restarts on its own starts again and then restart again and again!

Now it is say ing the same message but just hangs and does not go onto my desk top?

help

thanks

A:Re: Satellite T130-11H - Factory Reset Issues

Hi,

As I know during a recovery procedure you laptop will restart for many times. So, don't interrupt it and wait. If it still restarts for a long time, you can restore factory settings using recovery media you have made

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RELEVANCY SCORE 64.4

Hi
I'm getting error below after I reset to factory setting my HP Pavillion notebook 
OSL Windows 8
the activation server determined that the specified product key has been blocked

0xC004C003




Robert

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RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 56.4

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.
 

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RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 50

Hi, im just wondering if anyone here knows how to factory reset a hp omen hewlett packard gaming laptop at all?Many thanks.

A:factory reset

Hello   If you look under My PC you should see Windows (C: ) and Recovery (D: ).  If there is no Recovery partition you will have to buy the Recovery discs. Please go through this guide, will help you step by step  : http://support.hp.com/sg-en/document/c04497680   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 50

(second request)
I seem to have lost the ability to perform a factory reset on my compaq 5000. When I insert the Compaq Recovery CD and restart the PC, it goes to the blue screen with the five options, however, option 4 (factory reset) is stating that I need to have the Recovery CD in order to do that...yet the CD is already in the drive. The CD drive is working just fine...thank You.
 

A:No More Factory Reset

Maybe you installed a new CD/DVD drive. The CD should be in the first optical drive.
 

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RELEVANCY SCORE 50

trying to do a factory reset on my old dell dimension e520 and the only I am getting is command prompt window" x:\windows\system32>wpeinit" someone please help me because I really want and need to restore this computer.
 

A:trying to do a factory reset and cant

Dell restore disks are sold online. (Google for vendors.)

You will need the product key off the sticker on your Dell. The Dell site shows where to find those.
 

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RELEVANCY SCORE 50

hi im trying to do a factory reset but i get to recovery and its telling me to save files which i have then it just restarts ????? then nothing

A:factory reset

Hi and welcome to TSF

Have you checked the manual for your PC on how to do a factory restore?

Did you make recovery disks when you first got it?

The make and model of your PC?

BG

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RELEVANCY SCORE 50

Im trying to reset my computer so my son can have it.  I have pushed F11 and tapped F11 to no avail.  Not sure how to get passwords off so he can just have computer like brand new.  Please help.  Thanks.

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RELEVANCY SCORE 50

I was factory resetting my PC because I downloaded some stuff that probably gave me malware because adds we're popping up from nowhere all over my desktop. Then all of a sudden, half way through the reset, it stopped. I tried continuing on my PC or I just restarted it I don't fully remember. But when my PC was on, It wouldn't pass the Acer start splash. Now it won't restarting and still won't pass the splash... Does anyone know who I can fix this?
 

A:Factory Reset

Was this machine upgrade from Windows 7 to 10?
 

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RELEVANCY SCORE 50

Upgraded to windows 10 from pre installed 8.1 about 1 year ago,now what to go back to windows 8.1 but can't do factory reset to get rid of windows 10 please please can anyone help 

A:Factory reset

wendy1358 Hello;Allow me to welcome you to the HP forums!While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!If that is not bad enough, the Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work: http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Recovery-Manager-Blocked-After-Windo...This means that RESET no longer works on your laptop due to your doing the Win10 Upgrade.To actually restore your PC to its original condition, you need something known as HP Recovery Media. To see if there is Recovery Media available for your PC, I will need the detailed product number:  http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001We can proceed once you provide the information.Thanks

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RELEVANCY SCORE 50

I want to factory reset my laptop and it will not let me so can you help me with this problem?

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RELEVANCY SCORE 50

I need to do a factory reset without using a cd (as that drive has also gone down the tube for the moment). I have Windows XP Home Edition on a Dell Inspiron 530 and I've been trying to use Ctrl + F11 at the splash screen to access the PC Restore function but it's not happening. I don't know if my timing is off or what, but any suggestions would be fantastic.
 

A:Need to do a factory reset without cd

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RELEVANCY SCORE 50

I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!

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RELEVANCY SCORE 50

I have a Dell Inspirion N5110 that I received from my son-in-law that I would like to re-set to "new factory" and have everything that is on the computer erased. I don't want to have his personal files on the computer, not my business to snoop. The computer came with windows 7 home premium installed. I have since added SP1 to it. Is there some way to use the original factory image that I downloaded from Dell to do so that would included the SP1 pack? Would creating another image work? I have a complete back up of the computer.
Thanks
Rick 

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RELEVANCY SCORE 50

I have had a hard drive failure.  I have installed a new hard drive.  I would like to find and install the original software and operating system.  Where do I find it?  What is the procedure? Thanks!

A:Factory Reset

Is this a desktop or a laptop? Do you mean G71-340US?

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RELEVANCY SCORE 50

Hello,
Sorry if I'm in the wrong forum asking my question.
I recently ininherited a HP 8200 elite ultra slim desktop with 6gb SSD.
Question 1: how much storage is on 6GB SSD?
Most importantly how do I factory reset this PC?

My searched did not come up with anything from HP on how to factory reset this PC.

Please help.
Thanks in advanced.
 

A:factory reset

tenwen said:


how much storage is on 6GB SSD?Click to expand...

About 6 GigaBytes.

tenwen said:


how do I factory reset this PC?Click to expand...

Upon power on: Esc - F10 - will get you into the area. Details here.
 

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RELEVANCY SCORE 50

Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu

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RELEVANCY SCORE 50

OK, so I bought an HP EliteBook from an auction that was used by a business that is currently running Windows 7 Professional. I want to reset the PC to factory but I do not have admin rights and ask for Domain password everyday I try, Any Ideas
 

A:FACTORY Reset

It may not even have a Recovery partition if it was business used.

What does it show under disk management?
 

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RELEVANCY SCORE 50

hi all
have been trying to factory reset a dell xps210
with vista as op sys
when get to final stage and authorise it say
Access to \tools\dp.sc was denied
any help to get reset grateully accepted

A:cannot factory reset

If you bought the computer with Vista and upgraded to Windows 7, that restore partition may be history.

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RELEVANCY SCORE 50

i want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?

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RELEVANCY SCORE 50

I have dv7 7270ca notebook, originally came with Windows 8.Have HP System Recovery disks(kit).After I do reset, will system upgrade back to current Windows 10 OPS?Any other things I should be aware of.ThanksEdgar

A:Factory Reset

Hello @EddyTHEeagle Thank you for posting in the HP Support forum. No, if your recovery kit is for Winows 8, the system will not upgrade again to Windows 10. If you want Windows 10 you need to install it manually on your own.Which one do you prefer - Win 8 or Win 10 ?

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RELEVANCY SCORE 50

Hello, a week ago I purchased this computer. Everything has been fine and my friend insisted since it's used, do a reset and clean everything. I started the reset  yesterday between 2-3:00 pm. It's been nearly 24 hours and it says "resetting this PC 1%." I don't know what to do? Any help would be extremely appreciated. The warranty ran out on Feb. 6th as well.

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RELEVANCY SCORE 50

How can i reset my pc? I can't find Recovery Disc on package and Recovery manager won't reset my pc.

A:Factory reset

Hi,What about tapping f11 key as soon as you power on laptop?If you've upgraded to Windows 10 from 7/8/8.1 previously, recovery partition may have got corrupted. Your only way to factory reset is to order recovery USB specific for your model from HP directly and boot from it to factory reset.RegardsVisruth

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RELEVANCY SCORE 50

I reset my computer to factory defaults on my computer, because it was acting buggy, and I was afraid something horrible was going on.

I'm not a computer genius, heck.. I can't even say I'm close to it.

But I knew that the reset would help me get my computer back to the way I had it when I got it in February, and I can start from there once more.

Now.. with that being said.
Every time I log on now to the computer, it acts as if I'm hitting F10 still, and giving me three options.. The Factory Reset, the Total Reset (which is meant to be used when installing a new verision of Windows), and then "Q" which makes me exit.

After the reset, everything seemed to straighten itself out, which is the bonus for me. I know now that if I do something horrible to this computer, it'll fix itself. Other than for that.. I'm at a loss.

Now the question is, what do I do to get rid of this screen?
I'm running on Windows XP SP2.
Much help would be appreciated.
 

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RELEVANCY SCORE 50

So I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!

A:Factory reset

Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818

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