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outlook 2003 - any .PST file operation crashes outlook (win7-64)

Q: outlook 2003 - any .PST file operation crashes outlook (win7-64)

whatever i try to do on my outlook that has to do with .PST file management results in a crash where outlook quits - below the event log on one circumstance.

if i go to control panel > mail settings > data files 2 of the files that are in use (& work) do not show up, one of them the default mail delivery .PST. in these two, trying to access the advanced properties gives an error:

The operation failed. An object could not be found.

now - general googling tells me that recreating the profile could perhaps fix this - but i would love to avoid that as there's no manageable UI to set up the email accounts and there's many in use.

any suggestions? any way of backing up email accounts but not the other things pertaining to the profile?

event log on trying to open a pre-existing .PST that's not in the current profile:

Faulting application name: OUTLOOK.EXE, version: 11.0.8169.0, time stamp: 0x465f28e3
Faulting module name: msmapi32.dll, version: 11.0.8164.0, time stamp: 0x4627afa6
Exception code: 0xc0000005
Fault offset: 0x000ffccf
Faulting process id: 0x30c
Faulting application start time: 0x01ccc51f6b43b93b
Faulting application path: C:\Program Files (x86)\Microsoft Office\OFFICE11\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\System\MSMAPI\1033\msmapi32.dll
Report Id: b49bb612-3112-11e1-949b-00e04c09fab2

Preferred Solution: outlook 2003 - any .PST file operation crashes outlook (win7-64)

I recommend downloading and running Outlook PST Repair. It's a PST repair tool that I've used it in the past to recover emails, contacts, tasks and notes from corrupt Outlook files that are damaged or inaccessible. Supports Outlook 2000, 2002, 2003, 2007, 2010 and 2013.

You can download it direct from this link http://goo.gl/1bjhSi. (This link will automatically start a download of Outlook PST Repair that you can save to your computer.)

A: outlook 2003 - any .PST file operation crashes outlook (win7-64)

Hello zdoe,

Just a hasty fly by...

* Have you always had this problem on Win 7?

* Have you a System Restore point you can return to PRIOR to the current problem?

* Have you tried the Outlook Repair Facility?

* Have you uninstalled /reinstalled?

A mixed bag of links for you to peruse.

pst file Corrupted - Repair

Outlook PST File Repair - Troubleshooting Microsoft Outlook

Repair Outlook Data Files (.pst and .ost) - Outlook - Office.com

How can I search for my .OST file (Outlook2003, Win7)

mapi32.dll Error installing Outlook 2003 on win 7, 64bit - Microsoft Answers

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Windows 7 pro using Microsoft office suite 2003. The outlook email and calendar application of that office suite worked fine for both separate logged in users of this desktop pc. After user two incorrectly entered a calendar reminder that appears blank and the recurrence symbol shows the diagonal line through the re-occurrence symbol, the bad entry could not be deleted. When that date arrived, as outlook checked for any reminders, the program immediately locked up and insisted it be closed. The user number one has no problem at all with their calendar or email using the same outlook email/calendar program. How can this "false" entry in user two's calendar be deleted without losing all other entries for future recurring or single calendar reminder events? The program itself will not allow the entry to be opened or deleted since it immediately closes when checking for reminders.

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I am using Office 2003 on Windows XP pro SP2 will all of the latest updates on both. When I receives an email that has another email attached to it. I can open the email attachment once but when go back to it I get the message Operation Failed. So I have to close out of Outlook and reopen it again so I can access the attachment. I have tried to repair and reinstall Office both did not work.

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Urgent Please

Recently uninstalled Win Live mail due to problem with Outlook unable to be default mail. Everything functioning yesterday (some couple of days since uninstall of Live Mail).

Now cannot open any link from Inbox - msg: "this operation has been cancelled due to restrictions on this computer. Please contact your system administrator." Me!

Appreciate assistance.


A:MS Outlook 2003 - Cancellation of operation

Quote: Originally Posted by ess1

Urgent Please

Recently uninstalled Win Live mail due to problem with Outlook unable to be default mail. Everything functioning yesterday (some couple of days since uninstall of Live Mail).

Now cannot open any link from Inbox - msg: "this operation has been cancelled due to restrictions on this computer. Please contact your system administrator." Me!

Appreciate assistance.


Welcome to the windows 7 forum.

Are you connected to a server and on a domain?
If not then you are evidently not running as administrator on your computer.

Please fill out your system specifications in the user CP on the menu, system specfications will allow others to give you some help.


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After installing the following program: http://www.fixyourtodolist.com/
I have a problem. Outlook opens the first time, but when I close it and re-open it the immediate response is 'The operation failed'. However, it does re-start on the 2nd or 3rd attempt.

I tried uninstalling it but problem still exists. I've also searched this forum but no answers for this particular issue were found.

Thank you very much for your assistance!

A:The Operation Failed: Restarting Outlook 2003

Have you tried uninstalling Outlook and reinstalling?

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I'm currently running Windows XP pro and running MS Office 2003. Everytime I click on an email link it would prompt me an error message saying:


I have Administrator rights and still cannot access the link. Any solutions?

Thanks in advance.

A:Outlook 2003 operation canceled when click on link

Hi Charlton

See if these links help:

Let us know if that works for you or not.

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I can't open Outlook 2003 to get my email and the error message I get says: "errors have been detected in the C:\Users\Sparky\AppData\Local\Microsoft\Outlook\Outlook.pst." THe error message goes on to say to use the "Inbox repair tool (Scanpst.exe)
to diagnose and repair errors in the file." 
I cannot find my outlook.pst nor the scanpst.exe files. 
Got online and tried 4 different suggestions and none worked. Would anyone please have suggestions? I want to upgrade my OS & Office, but don't know if my files will be retained or not. Thank you to anyone who can help. 

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One of my workstations, when you right click any file and use the "Sent To Mail Recipient" option. It fails with "Operation Failed" error. What I've done so far:

1. Kill the "Outlook.exe" process in Task Manager
It end's up working for the first file or email
2. Remove existing Outlook profile and Add a new profile
No difference
3. Unchecked all "Add Ins" in Outlook

What I might do next is to rebuild the Windows XP, SP2 user profile. If there's any suggestion before hand, please feel free

A:Solved: Outlook 2003: Send To Mail/Operation FAiled

Office 2003 resource kit - remove all wizard fixed

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Is an Outlook 2003 data file compatible with Outlook 2007? I hope to be able to copy the details of my Outlook 2003 email accounts, emails, contacts etc into an Outlook 2007 installation on another machine. Can I simply copy the data file over to the Outlook 2007 installation and select it as the data file to use in Outlook 2007?

Will this process copy the passwords and settings stored in my Outlook 2003 installation? Or, will I have to reconfigure the email accounts and passwords again in Outlook 2007?

Any advice most appreciated.

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I'm working in Windows for Mac on a MacBook Pro. I'm trying to import my old PC email archives files (in pst format). I get the message:
ANSI-formatted .pst files, also known as Outlook 97-2002 Personal Folders Files, were the standard personal folder format for saving data in Outlook for Windows in versions 97-2002. This file format can't be imported into Outlook for Mac.
Beginning with Microsoft Office Outlook 2003, a new Personal Folders file (.pst) format was introduced that supports multilingual Unicode data and offers greater storage capacity for items and folders. Outlook for Mac can import this newer, Unicode version of the Personal Folders file (.pst) format.
If you have the older version of the ANSI-formatted .pst file, there is no automated procedure to convert that file to the newer file format. However, you can create a new Outlook Data File (.pst) in Outlook 2003 (for Windows) or later versions, and then import items from the older file into the new file. You can then import the new .pst file into Outlook for Mac.But how do I create a new Outlook Data File (.pst) in Outlook 2003 (for Windows) or later versions??

A:How do I create an Outlook Data File (.pst) in Outlook 2003

try this pdf I made

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Hi Experts,
I have got a problem regarding to my inability to find .pst file in Outlook 2003/2007.
I downloaded repair tool to repair .pst file and tried to find it but no .pst file was available.
I used normal path to find the pst file (Documents and Settings/username/application data/microsoft/outlook), then went through Outlook2003- Tools-Options-Mail Setup tab- Data File, done search, selected ''Show hidden files and folders'' in Windows Explore and no .pst file is coming up.
Any clue where else to look for it so I can try to repair it.
Environment: Outlook 2003/2007 and Exchange 2007

Thank you in advanced!

A:Cannot find Outlook .pst file in Outlook 2003/2007

Right location - - but think you need the OST

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Outlook 2003 at work crashes and restarts whenever I click on NEXT or PREVIOUS ITEM arrow to read the next or the previous message. This happens more if there is an attachment in the mail message. Any idea? I've tried REPAIR and DETECT. If I remember correctly, this started happening after I updated MS Office to SP3. OS is WinXP Pro SP3. Thanks in advance.


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Can't seem to figure out my Outlook 2003 problems. It crashes after a couple of minutes. I am connecting to IMAP email services.
Have removed and reinstalled Office 2003 completely but it did not solve my problem.

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Trying to open any received email with an attachment causes the program to crash???

A:Outlook 2003 Crashes

More info: Uninstalled and Reinstalled Office and problem remains.

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Can't sync iPas/iPod with Outlook

I have an iPad 2 and Outlook 2003. Outlook won't sync with my iPad..

However, they will sync on another computer. Then I can clear the iPad calendar and then sync to main computer but the old calendar info syncs.

Outlook/ my computer seem to be holding on to the old calendar info in some kind of cache.

Any ideas?

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Outlook will not create new folders in left pane in normal boot.
Booting in Safe Mode will allow outlook to create new folders.
Suggestions ?

A:no new folders in outlook 2003 win7

I still use Outlook 2003. Have you tried Detect and Repair? (Its under Help).

(I used to live in KC)

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Outlook 2003 crashes whenever I click on the notes folder. Is there a switch to run that would delete the notes & clean that file? Thanks.

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Hi there,

I just installed Office 2003 Pro on a few PCs and on a couple of the PCs Outlook 2003 won't open.

It begins to open as the Office 2003 splash screen appears and the application begins to load but stops when the Configuring Outlook Dialog box appears.

It fails on the first option, which is 'Migrating Account Settings'

The program just stops responding and never gets to the other options in the Configuring Outlook Dialog box.

The other options are as follows: -

Migrating Preferences, Creating Welcome Screen & Importing User Data.

I am on a WIN XP Pro domain-based network with an exchange server running but for some reason on a couple of PCs won't let me load outlook 2003 to access my mail from our exchange server.

The rest of Office 2003 is working fine i.e. Word, Excel etc.

I tried uninstalling and reinstalling Office 2003 and reapplying SP1

Your help would be greatly appreciated.



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Can anyone help please? I have Windows 7 Professional 64 bit, and have just installed Office 2003. Outlook aloowed me to set up an account with my POP 3 server. But when I try to open Outlook I get this message ;-

Unable to open your default email folders. Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel.

I have read that Office 2003 does work on Windows 7. I have it on my old pc with XP, and I want to export/import all my emails and addresses.


A:Error message Outlook 2003 on Win7

I have office 2003 running on windows 7 pro 64 bit with no issues. Outlook also works fine. I am going to try the office 2010 beta though.

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I just got a new Dell with Win7. I copied my .pst folder to a jump drive, installed Office 2003 Pro, copied to the Outlook folder. Success. All my emails and contacts arrived. However, whenever I open Outlook.....First comes this pop-up.Then, this one....Then, this one....Finally, I get the EULAI tried Detect and Repair without any success. Any ideas? Am I destined to have to click on four popups forever? This is a bummer, I do love my new laptop. Thanks in advance for any help.

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A few weeks ago, I installed the MS Office 2007 upgrade, but since I could not afford it, I uninstalled it, and re-installed MS Office 2003. Everything works fine, except MS Outlook. It gives me a crash message, and asks if I want to open it in SAFE mode. It opens fine in safe mode.

I have tried everything. I have uninstalled it, Cleaned out the registry of any reference to office, or outlook. I have deleted and re installed NET framework and other microsoft add ons. I have not uninstalled any Windows security updates for fear of crippling my computer. Short of doing a total format and reinstall, which I do not want to do, I have tried everything I know of.

This problem seems to be very wide spread and Microsoft of course, offers little if any help. Does anyone have any information on how to fix this?

A:Solved: Outlook 2003 Crashes on Start up

Well, I dug and dug and finally found a site where the answer was actually useful. This worked in my case. It may not work in all cases, as it seems MS Outlook crashes may have a myriad of reasons to happen. But if your Outlook opens in safe mode but not regular mode, try this.

Try renaming outcmd.dat to .old and restart Outlook. All the Toolbars will reset then. This is quite a common problem with Outlook. The default location for this file is:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

Hope it helps some of you. Maybe most of you who have the same problem!

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title says most of it . . . my Outlook 2003 crashes every time I do a send / receive, and I get this message:

i am running Windows XP Home version 2002, service pack 1 - but i have the same error on my desktop (running Windows XP Professional, don't have it here with me for exact specs). any ideas?

A:Outlook 2003 crashes on send/receive

anybody? anybody at all? mr. randall? mr. lewis? mr. phillips?

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Hi there,

I've been using Outlook 2003 for several years now. And this is my first problem with the application.

So my problem is that my display font became a little blurry all of a sudden, and I am unable to change the font settings. When I try to adjust display properties, from OPTION menu, once I'm in the choose a font window, Outlook crashes. (send error report window pops up)

When I try to connect to an internet global server like i-works, that have been configured by my company, it will NOT connect.

When I'm composing and trying to add a recipient, it freezes
and outlook shows a window that says:
Unable to complete the operation. A fatal error had occured in outlook

Is there a solution for all this?
If I re-install Outlook 2003, will all my network configurations be lost?
Please, I would really appreciate it if anyone could help me with my situation.

This is my sytem info:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name HW-NB-01
System Manufacturer Hewlett-Packard
System Model Pavilion zd7000 (DS487U#ABA)
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2992 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2992 Mhz
BIOS Version/Date Hewlett-Packard F.35, 14/10/2004
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Ab... Read more

A:Outlook 2003 Crashes, blurry, and will not connect

Sounds like it desperately needs a reinstall, but if you don't want to jump in at the deep end just yet, try these:

1) Check if you've got all these updates for your Outlook.

2) And, of course, the basic repair kit, as provided by Microsoft

If neither work, you could: Control Panel > Add/Remove Programs > Office 2003 > Change
This MIGHT work, it might not. Seems like the simple option, I know.

However, the easiest way of fixing your problem sounds like a complete reinstall, but this WILL lose your network configurations.

Good luck!


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I've got a copy of Outlook 2003 SP2 that's crashing whenever an email is deleted.

It doesn't matter how it's deleted - whether the Delete key, the Delete 'X' button or dragged to deleted items!

It's connected to an Exchange server with a second, shared mailbox.

However, it still does it with a clean profile, with a local-only profile (no exchange account), a local-only profile (no account at all), and with /safe, /cleanprofile and /cleanrules switches.


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Installed Vista SP2 on Vista Home Premium and now Outlook 2003 SP3 crashes immediately at launch or in the middle of composing or reading e-mail. No error messages, just closes. Any work in progress is lost. Will relaunch Outlook, begin writing and then it crashes again, and again and again and on and on. After 6 or 8 successive crashes, Outlook seems to stabilize. If Outlook is closed for a period of time then relaunched again, the crash sequence is repeted until after serveral occurances when it seems to stabilize again. Does anyone know how to fix this issue, other than uninstalling Vista SP2?

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I need some help diagnosing and fixing a problem I have on my decktop PC.
Every time I open IE 8 and click onto the browser, it crashes! Outlook 2003 was crashing also the last time I accessed my mail. I am up to date on all my updates.
I ran scans with Avast Antivirus Home ed. Malwarebytes Anti-malware, Spybot S&D, Ad-Aware Anniversary Ed. and nothing harmful showed up on any scans.
PC information is as follows...
Windows XP Professional SP3
Internet Explorer version 8
Enclosed is my hijackthis log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:21:59 PM, on 9/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Bluetooth\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Fil... Read more

A:Internet Explorer 8 and Outlook 2003 crashes

Problem resolved by uninstalling Win XP SP3 then reinstalling IE8 then reinstalling SP3. After updating everything seems to be fine.

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A colleague has had a persistent problem with Outlook 2002 running under Windows XP on an HP laptop: When he carried out a spellcheck on a message, it would sometimes crash the program. Outlook closed and on restart had to wait through a lengthy check of the mail files before he could start using it again.

He has recently upgraded to Outlook 2003, partially in the hope that this fault would be eliminated. No such luck! The program still crashes about once a day with he same symptoms.

The error in the log is as fiollows:

Fault bucket 362195512.

Hanging application OUTLOOK.EXE, version 11.0.8118.0, hang module hungapp, version, hang address 0x00000000.

I have run comboscan in the hope that someone can suggest a fix. I have attached the two resulting logs.

Any help would be gratefully received.

Peter (Wingletang)

A:Outlook 2003 spellcheck crashes program

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And i get the error

"Outlook encountered an error and needs to close. We're sorry for the inconvenience . . "

And there is a checkbox, its checked by default, it says "Restart Microsoft Outlook"

I already tried a new Outlook profile, I did a reinstallation. I mounted the users mailbox on my computer and clicked on Notes and it worked. So, i've isolated it to his computer only. Any ideas?

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Hello all fairly new to this page so would gladly apreciate some advice on trying to get past a niggly error message which is recuring despite carrying out Microsofts Solutions.
Any feedback will be a bonus as this fault is randomly popping up and is incredibly annoying doesnt seem to happen at specific times say when creating a task as microsoft document .
We are recieving a "Could not complete the operation. One or more parameter values are not valid".
For which i have tried a number of differing solutions via microsoft including creating new mail profile, renaming outlook data files, .ost and .pst repairer tool, outlook check and repair facilty as well as removing live meeting which can aparently cause a conflict. We are using Office 2003 SP1 and this is a networked PC gettin mail from Exchange 2003 server. An isolated incident here but still very annoying as other computers run fine using same hardware and OS ) Thanks Again Have fun all
(Work to live dont Live to work)

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My manager's pc is running xp sp2 and outlook 2003 sp2 on a HP compaq dc7100.

When he randomly opens emails (by double clicking on them, not previewing/reading) and tries to print them (either menu/icon/right click), he gets the error "operation failed".

A reset doesn't fix the problem and I'm aware that html pages need to be opened properly before printing, but like I said, he opens them and gets the error.

Does anybody know of a solution/patch or an explanation?
Or is there anything else I should check for?


The emails he gave an example of have rich text, not plain black and white. But there are plenty of rich text emails that do work.

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OUTLOOK 2003: "the requested operation failed" error appears on Internet E-Mail Settings IMAP pop-up?

I have been using & setting up Outlook on 2 identical W7 pro 32 bit pc's for several yr with little or or problems.

My wife & I are moving to a new area and will have new email addresses and haven't been able to get past the above error (pix below). My ISP Charter & they are always making changes to their email program & settings. Also, after months of no W7 updates, I have just started rec'd updates for both PCs.

I'm trying to track this problem down: Am I making an operational error, or is Charter trying to get everyone using their web mail, or is MS slipping something into W7 updates to force customers to W10??
If you guys have any suggestions, etc, please advise as I will be with out an email client on my PC when our move is completed. Please see image below.


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I have Office 2003 Basic Edition installed on Windows 7 Home Premium. From within Outlook I have set Outlook to be my default email program, yet clicking on any email link through Internet Explorer or any other program brings up Windows Live Mail (which I do not wish to use). From within Word, if I opt to send a document by using 'File-Send To-Mail Recipient', then it does use Outlook (this is the only instance I have discovered of it obeying my command). But if I use 'File-Send To-Mail Recipient (as Attachment)', which I use far more often, then, again, it defaults to Windows Live Mail.

If I access the Default Programs menu in Win7, it does not offer Outlook 2003 as a choice to make my default email program, even though the program is fully installed and is running in all other respects without any glitches.

If, from within Default Programs, I highlight Windows Live Mail and try to 'Choose defaults for this program', it does not allow me to deselect associations for the program, so I cannot deactivate Windows Live Mail either.

Has anyone found a way around this problem, or has Microsoft decided to force its customers into using Windows Live Mail as a default email client, thereby making it impossible to work with another email program that functions with full default email functionality? I have found a few threads about the problem but no answers to date.

There must be someone out there who has worked out a solution. Has anyone tried uninstalling Windows Live Ma... Read more

A:how do you set Outlook 2003 as Win7 default mail client

Hi ralphmurmegen! Welcome to SevenForums.

Just to double check that you have followed the following procedure:

Click Start.
Type "default programs" in the Start Search box.
Click Default Programs under Programs in the search results.
Now click Set your default programs.
Highlight Microsoft Office Outlook or Microsoft Outlook on the left.
Click Set this program as default.
Click OK.
Are you saying that "Outlook" does not appear under the "Program" list on the left?

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I upgraded from Vista to Win7 and receive regular updates from MS. Since the upgrade when I open Outlook 2003 it starts downloading emails and ? way through it crashes. Typically I need to run - detect and repair a few x [restore my shortcuts while restoring].
Additionally, i set up sub folders / rules and they don?t seem to be running properly - It started at the same time so i think they are related issues. Can you help me please - SOS.

A:Upgraded Vista -Win7 now crashing Outlook 2003

If helpful my Sys specs - Acer Aspire 5536 -350 G HD - 3G RAM - AMD Athlon x2 duel core QL-64 - AVG antivirus

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I have the same problem in both applications (outlook XP/2003 beta).
I have two E-mail accounts.

1. is an exchange account (current set as default)
2. a private email account
when I send internal mails (in the office) outlook use the exchange server...as I set (that is OK!).
but when I will send an external email (for example to [email protected] )
Outlook use also the exchange server to send the email and I get an error message.
The only possibility to send external mails is for me to set the email account by hand for every
outgoing mail.

The proble doesn't exist with outlook 2000.
Outlook 2000 automatically use the second email account when it see that the mail must
be send to an extrenal account.

How can I set Outlook XP / Outlook 2003 beta to do the same as Outlook 2000?


A:(Solved) Outlook XP / Outlook 2003 beta problems...with Exchange 2003

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iam using Outlook 2003 , when iam sending or receieving mails through outlook 2003 and then iam checking on any browser (Internet Explorer etc)... i cann't find mail there... i want to keep the mails there too ...any option so that after receiving mails from outlook 2003... they will also remain over there...

A:Outlook 2003 mails vanishes from Browsers when downloading in MS Outlook 2003

On the Tools menu, click E-mail accounts.
Select View or change existing e-mail accounts, and then click Next.
Under Name, select the POP3 account you want to change, and then click Change.
Click More Settings.
Click the Advanced tab, and then under Delivery, select the Leave a copy of messages on the server check box.

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A couple of days ago I started experiencing this MS Outlook 2003 crashing issue... when I attempt to open any email with an attachment I get the following crash (other emails open OK):

My OS is Windows XP64.  And the version of the kernel32.dll is as follows:
c:\windows\system32 contains:
kernel32.dll (size 1483Kb) version 5.2.3790.5295 (srv03_sp2_qfe.140205-1447) dated 2/6/2014
c:\windows\SysWOW64 contains:
kernel32.dll (size 993Kb) version 5.2.3790.5295 (srv03_sp2_qfe.140205-1447) dated 2/6/2014
...and they match the versions that are in the DLL cache folder.
Things I tried (unsuccessfully):
1.  Doing a regsvr32 kernel32.dll came back with "kernel32.dll was loaded, but..." ( I don't recall the exact message... something about DllRegisterServer not called or found).
2.  Scanning the PST for errors (and fixing).
3.  Doing a repair install on Microsoft Office 2003.
4.  Attempted to re-install Office 2003 SP3 (didn't work as it's already installed).
5.  Installed MS14-019/KB2922229 (installed successfully-- no affect)
I started to do a sfc /scannow ...but I was afraid to allow it to restore DLLs from the WinXP64 Disc into cache because I feared they would be older than the dated 2/6/2014 files and thus cause worse problems.  What Windows Update installed these 2/6/2014 dated kernel32.dll files?  Maybe I could uninstall that KB update and then re-install it???
6.  Tried a Sy... Read more

A:Outlook 2003 crashes when trying to open an email with attachment...

Being e-mail related with lots of file attachments activity I would Install adaware and malwarebyts and run those. You likely got a trojan. IMO Kaspersky is garbage. Try going to run and type outlook.exe /safe hit enter. Or hold ctrl and click outlook.exe icon. Try using icon in control panel.

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running Outlook 2003 Pro SP1 pm WinXP Pro SP2

last week when I try to click on ANY link in an email to follow the link the message: "This operation has been canceled due to restrictions in effect on this computer. Contact your System Administrator".....WELL I are the Sys Admin and I dont know beans about this....

There is a microsoft article (#325478) that deals with the EXACT problem..when it occurs on Office XP... Since i am running Office 2003 Microsoft Tech Support will NOT release the hotfix to try on my problem...


Thanx muchly


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When I try to "send to/mail receipent" from an office program I get the "operation failed" message. Outlook was already my default email account. I tried changing to outlook express and than back to outlook as the default...but for newsgroups I can't.
I'm guessing this is because outlook doesn't do newsgroups.
I've also tried searching through search sites but I'm not finding any answers that apply.

I should let you know...this isn't a computer I use...it's an office computer that someone else uses.

Anyone have any ideas I would really appreciate your help.

A:"operation failed" in outlook 2003

Set up a new Profile in Outlook.


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I am stumped. I have Office 2003 and have had no probs for monts. I run Panda Internet Sec 2005 and Spybot etc with no problems. ALthough Panda has found a couple of dialers a few days ago.

Anyway I connect using dsl to my isp and runa number of accoutns on Outlook 2003. Yesterday it started to crash and crash in a way in which it sends data to Microsoft without so much as an error message apart from this ...

AppName: outlook.exe AppVer: 11.0.6353.0 ModName: outllib.dll ModVer: 11.0.6359.0 Offset: 002bde54

It crashes when I either,
- typed any letter intot eh "TO" box ina new message OR
- when I reply to a message - this is OK, until it hits the out box then it crashes.

It is still receving mail OK.

I run WIndows XP sp2 and have all the latest upodates for this and OFfice. I am really stumped and its driving me nuts. Any ideas please all?

Thanks so much

A:Outlook 2003 crashes and sends report - seems to be when outbox used - stumped

So. Did you run Detect and Repair from the Help menu?

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Hi guys,

After I was having major issues with my PC which is running XP and Outlook 2003. I'm trying to import the email archive into Outlook 2003 on my laptop which is running Windows 7 and Outlook 2003 settings are the same and working. I can only access my PC in "Safe Mode", so while in there I created an archive PST file, saved it to USB and then saved onto my Laptop hard drive. From my Laptop I go into Outlook and go to File>Outlook Data File, and then select the PST file, but I get the following message:

"File access denied. You do not have permission required to access the file C:\path.....

I right clicked the file and went to "properties" but "read only" isn't checked.

Some help?


A:Importing PST file into Outlook 2003. File access denied.

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Hi all,
I am using Outlook 2003. The path by default for the pst file is C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook

I would like to change it so that instead my pst file is on another partition.

Is it possible? If so how?

Thanks in advanced :wave:

A:Outlook 2003 pst file

Moving the .pst file

This works on Outlook XP, but should probably work well with 2003 too...

This method is actually described in Outlook, when you go into 'Options', select the 'Mail Setup' tab, and click on the 'Data Files...'-button, it says (in XP at least) 'You must shutdown Outlook to move or copy these files.'

So, in order to move your .pst file: Close Outlook, move your Outlook folder to the desired folder/partition and reopen Outlook. It should tell you it cannot fint the outlook.pst file and gives you an opportunity to locate where you put it.

Easy as that... (Can't believe MS haven't made it easier to move the .pst file... oh well. nevermind)

Hope this helps.

After you have located where you have moved to .pst file to, Outlook will state it still cannot find the file, so that it cannot be started. This is normal. All you have to do is to click 'ok' and start Outlook once more. It should then start normally.

Advanced thanks appreciated

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On Outlook 2003 i have 2 e-mail accounts.  The first account is on the microsoft exchange server the second account is a POP3 account. 
The first account (on exchange) has a .pst file with the standard public folder favorites (Deleted Items, Drafts, Inbox, Junk E-Mail, Outbox, Sent Items, Search Folders).
The second account (POP3) has a .pst file but the has only put in Deleted Items and Search Folders.
Is there a way to set the standard public folders on the new .pst file?  I can't seem to see how or do i have to create each of the above folders?

A:Outlook 2003 .pst file

Does this help?

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Good Morning,
I could not find my answers using the search key.

I would like to run Outlook 2003 with Windows 7. When I click on my address book on the tool bar it open up Address book and it is empty. If I go to Contacts near the bottom left of outlook every thing is there.

#1 - How to get the address book to populate my contacts information.

#2 - Where is the *.PST file stored in Outlook 2003 on a Windows & machine?

#3 - The file folder Documents and Settings has a lock on it in Windows 7. How do I unlock this folder? I?m the Administrator on this machine; additionally Take Ownership did not allow me access.

Thank you for any help you can offer.

A:Outlook 2003 *.pst file and Windows 7

I usually go to file and then export to make a .pst from outlook 03. To get contacts backed up you have to hit the contacts button and back it up from there. This is from memory so if you need better instructions I will check it out at work on monday.

(I'm guessing the account is from another machine)

Then just import it the same way on the new machine.

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Hi, I had one of my family send me a slide show with the music attached as a wav. (btw OS xpsp2)
When the email arrived for me and I opened it the music started to play automatically, however when I try to forward it to other family members the music is an attachment.
In order to get the music to play on the forwarded copy the attached file has to be opened and then of course there is no slide show ...only Windows Media Player screen open.
I have never had this happen before and wonder if I can fix this issue in order for me to forward it?
Thank you,

A:Outlook 2003 and wav. file attachment

Are your e-mails being sent as HTML or text. If they are text that would probably cause this

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My wife's outlook pst file is 1.4 GB and is very fragmented. The majority of the emails that are in there she genuinely wants to keep however she is experiencing some performance issues with the file due to its fragmentation.

I personally would like to delete it and start over, however she does not like that idea. She would like to be able to access those emails if she chooses but I am not sure how to proceed from here.

Would like some advice on what to do and how to do it.

A:Outlook 2003 PST file too large

Start here and follow the links:
It would be good idea to delete as much as you can.
MS also has an Outlook backup tool

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Hello Everyone,
Outlook has been updated from Ver 2000 to 2003.
Now it will not receive or send emails.

I have found online a page that states how to go to the registy to change the file log size. It does not say if all the emails, etc. will be lost or not.

Is there a way to increase the PST file size without loosing the info and emails in the current PST file??

Any suggestions would be great, Thanks.

A:Outlook 2003 PST file Log Full


It must be a big PST file, mine is 1.5GB and has never been emptied or sorted (must get round to it one day), are you sure there is enough space on the drive, you can of course just rename the current PST from outlook.pst to outlook1.pst, then open outlook, it will complain about the location changing and any rules will be lost, once its open, see if you can recieve mail, if not then its not the size of the PST that is the problem, if it does recieve ok then simply click file > open > outlook data file and browse to the old file, in effect you can open as many PST files as you like... and close them again... but you cant close the one outlook treats as the main one.


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