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Lenovo G500S Touch Lemon of a device without any hopes of redemption.

Q: Lenovo G500S Touch Lemon of a device without any hopes of redemption.

Good afternoon, As a frustrated owner of this device, this laptop along with Microsoft has turned into a Mac user. This device from the onset has been a problem. from its cheap make, WIFI connectivity issues, faulty battery life, apps closures I can't see how Lenovo couldn't come up with some type of way of being able to help those that felt suckered into purchasing this device. The customer service a year after the purchase (purchased in 2013) was as poor as Staples. I need a Windows based machine for a project I will be doing, and swearing off Windows I wanted to see if there was any redeemable feature that could help me along this purchase. Removing this device from storage and not using in a year, neither battery (the one that came with the machine or the newer purchased battery holds a charge despite stating it's 100% full. Prior to the switch to Windows 8.1, I felt the device worked perfectly (which was released a week plus after I purchased it. Ever since Windows 8.1 and the even worse Windows 10 have destroyed my love for this machine. Now as of current, I haven't been able find the battery management reset which was so easily found under Windows 8/8.1 so I decided to reset the device twice losing my access to Windows 10 and the second time no way of being able to recalibrate the battery. I am now doing a total factory setting which will hopefully help me in something before I trash the machine. Lenovo and Microsoft, a lousy pair.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo G500S Touch Lemon of a device without any hopes of redemption.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 82

Good day One of my clients came to me with a laptop issue She hasa Lenovo G500S Touch laptop. It sometimes freezes at the Lenovo Bios Screen. She is running Windows 7 on it as she does not like Windows 8  Now it does not happen all the time but its frustrating to her as she is not tech minded and she just wants the thing to work.  Sometimes it starts up normally and sometimes it just hangs at the Lenovo screen. I have tried removing the battery (sometimes it works) , tried resesting the bios and disabling USB boot. I have also tried to remove the hard drive and check it in another PC and its fine. When it does start then its fine. it mostly happends when she moves the laptop around or puts it in a bag and takes it out again. There are no bios updates for the Lenovo G500S touch but only for the Lenovo G500S which does not work on the Laptop. Is there anything else we can try as she has spent so much money on this laptop trying to get it repaired as she does photo editing on it and I know the warranty has expired on the laptop and at that stage she did not take out extended warranty. Is the motherboard now defective ? Please advise as I have never seen this in my IT career and now I don't think I must recommend Lenovo PCs to my clients if they are going to give these issues. I have even cleaned the RAM Slots too Looking forward to help here. Regards Roger StaceRSCOMPUTER SERVICE AND RETAIL SOUTH AFRICA. 

A:Lenovo G500S Touch Problem

Without seeing the notebook myself I could only state that it sounds like a connection between main board and attached daughter boards in the case. Ribbon cable, connectors and such do come loose over time.The other things that could cause this would be damages from a drop or liquid spill... But without looking at it for such I could not be certain. CB

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RELEVANCY SCORE 80.8

Hi I have a Lenovo G500s Touch model and I was wondering if it was possible to replace my old I3 processor with something a lil stronger say an I7.

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RELEVANCY SCORE 80.8

One of the things I loved about this laptop initially was that the sound was very strong. In the past couple of months, the sound has gotten increasingly weaker, such that now I must have it have to basically 100% to be able to hear things. Even with headphones today, I noticed that the sound was very weak unless I had it up to 100%. I checked all the drivers. I'm running Windows 10 and have been for some time. Any thoughts?

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RELEVANCY SCORE 80.8

Hi, I am using Lenovo G500s Touch laptop and when i'm inserting DVD into the drive, the LED indicator beside the drive is blinking, however the DVD is not showing up in the File Explorer. Not sure what might be the issue. Can  someone help me to fix this issue.

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RELEVANCY SCORE 80

Can someone yell me whether the G500s Touch (Win 8.1) has been approved for a Win 10 install....I've received the download notification from MS, but no further word from Lenovo whether/how to install....
 
Thanks.... 
 
 
Mod's Edit: Additional information added to Subject line for clarity of problem.













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A:Lenovo G500s Touch - Windows 10 Upgrade Question

Hi bkaye2,
 
Welcome to Lenovo Community Forums!
 
This model has not yet released for a Widnwos 10 Support
 
This is the current list of WIndows 10 supported models
 
https://support.lenovo.com/us/en/documents/ht103535
 
And the Lenovo Download page for G500s does not include WIndows 10 drivers yet.
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g500s-t...
 
Hope this helps
Cheers!





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RELEVANCY SCORE 80

I have a Lenovo G500s Touch computer that I bought at Best Buy in March. I noticed not long after I got it that my camera wasn't working with Skype. Not wanting to put DAYS into trying to figure it out, I waited until about a month ago to research what the problem was. (It is still under warranty) So this is about my 5th day spending most of the day trying to figure it out... nothing is working.

I have 8.1 and it can't even FIND my camera. HELP, Please.

A:Windows 8.1 can't detect Lenovo G500s Touch webcam HELP

Check Device Manager, to see if the camera is even showing in there with the driver installed. If it does not, go to Lenovo's Support site and download the correct driver for your device for the onboard camera.

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RELEVANCY SCORE 79.2

I have a Lenovo g500s touch laptop with Windows 8 that is not able to boot. The error message occurs very early in the startup process says ?Your PC needs to be repaired. The application or OS couldn?t be loaded because a required file is missing or contain errors.  File: \windows\system32\winload.efi. Error code 0xc000000f. You need to use recovery tools on your installation media. ?When trying to use OneKey recovery from the initial image, the recovery seems to start with the progress eye bouncing back & forth for about the 30 seconds.  Then the status = Intializing, the current file is blank, speed = 0 Bytes/Minute, Time elapsed continues to increase, Time remaining is blank and the status bar is blank with 0%.  I have let this run for many hours and it does not change. Booting via a USB recovery drive seems to indicate the hard drive is correctly working.  From a command window bootrec/fixmbr = successful; bootrec/fixboot = successful;  bootrec/scanOS says 0 windows installations found; bootrec/rebuildbcd also says 0 windows installations found.Any suggestions to fix this problem?













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A:System drive/OneKey recovery for Lenovo G500S Touch

I was shocked to see if I let it run (>12 hours) the oneKey recovery advanced past the initializing step.  It then proceeded to the recovering step and semed to restore all the files.  The whole process took about 27 hours.  Now when I boot it comes up to the Lenovo screen but does not advance any further. Dave W

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RELEVANCY SCORE 74.8

Hi, so I own a Lenovo G500s and everythings working fine yet I have two problems: 1) When i open the device manager it shows me 5 bluetooth peripheral devices that have a missing or wrongfully installed driver.Detais of the first device :Device Type : Other devicesManufacturer : unknownLocation : Microsoft Bluetooth ListHardware IDs:  BTHENUM\{0000111f-0000-1000-8000-00805f9b34fb}_VID&0001000f_PID&0000                             BTHENUM\{0000111f-0000-1000-8000-00805f9b34fb}_LOCALMFG&0045So I tried reinstalling the driver recommended from lenovo http://mobilesupport.lenovo.com/us/en/downloads/ds035488 but nothing changed. Where can I find the missing drivers? 2) The second problem is probably related to the first.Everytime I start the laptop I get a usb device sound right after the startup even though I don't have anything plugged into the usb ports. So I'm guessing it's trying to connect to the peripheral devices... Did anyone here have the same problem or can help me solve this? Thank you in advance! Kind regards Jens

A:Lenovo G500s Bluetooth Peripheral Device Drivers missing

hi Jens,
 
Welcome to the Lenovo Forums.
 
Regarding your concerns:
1. From this link  that hardware ID is pointing to a Bluetooth Hands-free Audio Gateway by Broadcom.
 
Since you already installed the Bluetooth driver, can you try one of the following:
a. Navigate to the C:\Drivers\Bluetooth\Broadcom and run the setup.exe file to re-install the Broadcom Bluetooth Driver
b. Follow this guide on how to manually install the BTHENUM device driver (point the driver to the  C:\Drivers\Bluetooth\Broadcom folder).
c. Install the WIDCOMM Bluetooth Software
 
2. If you have a bluetooth headset / speaker that was previously connected before, it's possible that these devices are automatically pairing themselves to the machine everytime you restart. Try to check if installing the Bluetooth driver in problem #1 resolves the issue.
 
 
Regards

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RELEVANCY SCORE 64.8

My laptop is not scrolling correctly. It keeps pulling it back to the top of the list.  Is it also moving the cursor when i type back to the beginning of the word. I did a hard restore and now I can't get past the first screen to select my location. It will not scroll down the list.Any ideas what is wrong? Maybe a harddrive problem?

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RELEVANCY SCORE 64

Hello I wish to know what can i upgrade in my leptop i have g500s touch .I just bought a ssd do i need to do to fit it to my comouter? And another question Can i upgrrade the graphic card or the cpu with the graphic card??? Thank you

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RELEVANCY SCORE 64

Hi all,I just ran a hardware scan and got this error W191S1EJM-4RHBF9, i have no idea what it means.Could anyone be so kind as to assist?Any help rendered in this regard will be highly appreciated. Many thanksErnest

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RELEVANCY SCORE 64

hii i want to upgrade my hdd drive to ssd drive but still to save the hdd.and i want to know if my pc have m.2 slot for ssd drive and if yes what size on capicity can i used??

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RELEVANCY SCORE 63.2

 ?  Recently the touchscreen stopped working on my computer. I have Windows 10 and have for sometime. From doing some research, I wanted to check the Human Interface Devices and check on the drivers and such for the touchscreen, but it doesn't show up there. I have also tried taking the battery out, rebooting, etc. as recommended on another thread. Any thoughts?

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RELEVANCY SCORE 63.2

I have a G500s Touch laptop and have used the touch screen in the past. It is not working now and when I go the the PC info in my settings it indicates No pen or touch input is available for this display. How can I get the touch screen function back? 

A:G500s Touch Screen not recognized

Hi Suemac,
 
Welcome to Lenovo Forums.
 
Which operating system is running on your laptop?
 
Regards,
Shashi Kumar
 
---------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 62.4

Recently purchased (January 2013) G500S Touch Model 20263.  Recently noted that the left side and one-half of the top of the screen has separated from the outer case where I can see inside the screen. This is quite troubling for a 3 month old laptop! The split was noted when opening the laptop.  The system has static, in a Home-Office with USB-cooling fan.  The system is shut-down nightly, used on an average of 2 hours per day.  I have inspected for indications of any traumatic events...with nothing noticeable.  It appears that some sort of clip is broken where there is a fine lip between the screen bezel and outer cover. It also appears to be a design/manufacturing flaw.  I am greatly disappointed.  I purchased an identical system for my wife, and there is no indication of any similar separation occurring. I would be most happy to find this is covered under the initial warranty.  But I expect a great deal of disappointment. Anyone with similar issues or ideas on repairs?  I have applied a strip of "painter's tape" over the gap in order to keep dust or other material from falling inside the screen.  Thank you for your responses. _C_

A:G500S Touch Screen/Case split

HI, I have experienced the same issue, but on the lower right side of the case, directly behind the screen. It appears as if this has a piece of 'double sided tape' placed in here to hold the unit in place - very strange on a relatively NEW laptop? I havent heard anything back from Lenovo yet, please let me know if you also hear anything. Whenever I lift the lid, there is a 'cracking' noise and the lower right hand-side of the top cover seems to be split from the casing.

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RELEVANCY SCORE 62

I know it has been a while for this journey of realization of what a lemon I purchased. But, after a couple of years I have finally reached that realization.
First, always had issues from my wireless from day one, Would disconnect randomly. And two weeks after my warranty expired it completely died. Good job Dell!  I bet you all planned that perfectly. I have been using USB wireless since then.
Next, after installing Windows 10 I came to the realization that after trying to get Cortana to work neither my microphone or camera were recognize as exiting.   Probably, never worked or went bad the same time as the wireless.  I, guess not knowing is on me.  I never tried using the camera or microphone prior to that because I had no reason to and now I have no ability to do so even if I wanted to.
Next, my keyboard keys started falling apart.  If I was a gamer I would assume they keyboard would take more damage from all that punching.  But, I am not a gamer on my laptop (not be any measurable number)  and see no reason for keys to be deteriorating.  I find it strange that the whole Q,W, A, Z and space bar and others are falling off or becoming less tactile and responsive now at the same time.
Finally, last week I came back from a trip.  I had left my laptop at home and found that while I was gone the laptop casing on the front right and left both split open (separated out quite visible from the top half).  Several front screws attachi... Read more

A:Dell 9530 worst laptop I have ever owned; total $1900 lemon any other lemon stories?

Sounds like most of the problem is a swollen battery - get that replaced ASAP -- it's a safety hazard.

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RELEVANCY SCORE 62

Hello all, I have a G500S Touch and am currently running Win-10 64bit. I have been having an issue with the system turning off whenever I unplug the ac adapter. It doesn't shut down in the normal sense, but, just turns off. Power management settings our on default and battery is at 100%. I bought a new battery thinking that was the issue,but, it is still doing the same thing. I've ran scans through lenovo solutions and it reads that everything is good. Kind of at a loss at what to do next. Any help would be greatly appreciated. Scott

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RELEVANCY SCORE 61.6

I bought this laptop (Lenovo V570) at the end of January... yes, 2012. I've already had to send it back to the manufacaturer twice. Both times they replaced the motherboard. Now, it's not working AGAIN!!! It's not the same problem though. The first two times, it wouldn't turn on - at all - completely dead. Now, it freezes up all the time and I constantly have to restart it, i.e. when I click on a particular website, or try to open my email account it either locks up or the whole screen goes black - or sometimes white. There are no buttons to push to fix it, other than control-alt-delete - or "Restart". Also, I used to have MS Works Suite but after I got it back from Lenovo, it wasn't on there anymore. So now I have no word processing capabilites at all. Is it possible they deleted it? They did delete everything from the "Documents" file...NICE! I have WebRoot anti-virus, and when I run a scan it comes out clean, so I don't think that's the problem. How many times do I send this lemon back for repairs? They keep trying to get me to buy the "Extended Warranty/ Tech Support" program for another $129, but I'm hesitant to do that since I've already had so many problems with this comp. I don't think I would ever buy or recommend this brand to anyone. Is there a point where they might send a new one, or is that just wishful thinking? This time when I send it back (for another 10 days - in transit) it wil... Read more

A:New Lenovo is a lemon

Im sorry to hear that you are having problems with a brand new laptop.Ive had many ibm/lenovo laptops new and used and havent had to many problems with them.Id have to say its very possible that it is a lemon.I would call lenovo and see if you can get a refund as clearly they havent made things right.I did have a lenovo ideapad y530 go bad on me when it wasnt even 3 years old yet.It turned out to be the motherboard that was bad. My computer techs didnt know of anyone else that had one go bad that soon.All you can do is see if you can get a refund and go from there.There are no perfect computers but some brands seem to be more trouble prone than others.Please dont let one bad computer experience turn you against having another lenovo.
 

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RELEVANCY SCORE 61.6

Hi, I have Yoga 720 15IKBabout 3 days ago, i got windows update(maybe 1803 or 1809) and suddenly touch screen is not working anymore.I can see wacom driver error (STATUS_DEVICE_DATA_ERROR) in device manager and touch screen in HID tap is disappeared.I tried many thing.1. roll back wacom driver & re-install, delete and restart laptop, delete ventage app2. windows update3. windows rollback4. clean re-install windows5. factory reset with lenovo homepage download windows including drivers But when i install windows 10 ver.1703 and driver update, it works for several hours. eventually it is not work anymore. I don't know which driver is installed.I have warrenty in U.S. but i'm living in KOREA. Korean **bleep** lenovo service don't accept international warrenty. they don't know what the "international" means.  so..1. any other method to fix it?2. is it hardware problem? not software?3. anyone got to repair it in US? how much cost it? can i use warrenty?4. my concern is somebody said it is happen again. hardware fixing can make this repeated problem?5. do i have to pay delivery fee for lenovo service in U.S.(my friend) to U.S.(service centre)?6. also it has black line on screen. can it be fixed? Thank to read!

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RELEVANCY SCORE 60.8

Hi, I have Yoga 720 15IKBabout 3 days ago, i got windows update(maybe 1803 or 1809) and suddenly touch screen is not working anymore.I can see wacom driver error (STATUS_DEVICE_DATA_ERROR) in device manager and touch screen in HID tap is disappeared.I tried many thing.1. roll back wacom driver & re-install, delete and restart laptop, delete ventage app2. windows update3. windows rollback4. clean re-install windows5. factory reset with lenovo homepage download windows including drivers But when i install windows 10 ver.1703 and driver update, it works for several hours. eventually it is not work anymore. I don't know which driver is installed.I have warrenty in U.S. but i'm living in KOREA. Korean **bleep** lenovo service don't accept international warrenty. they don't know what the "international" means.  so..1. any other method to fix it?2. is it hardware problem? not software?3. anyone got to repair it in US? how much cost it? can i use warrenty?4. my concern is somebody said it is happen again. hardware fixing can make this repeated problem?5. do i have to pay delivery fee for lenovo service in U.S.(my friend) to U.S.(service centre)?6. also it has black line on screen. can it be fixed? Thank to read! -------------------Update : Issue Solved--------------- Summay1. Backup everything. it will format your PC.2. make Lenovo official windows installation USB.(I don't know official MS windows install works)     https://pcsupport.... Read more

A:[solved] Lenovo Yoga 720 touch screen, pen issues (wacom device)

I'm having the same issue with the Lenovo Active Pen I. Happened in the same day. I was using my Laptop, my computer crashed and when it turned back on it stopped working but I also appeared to have had an update but can't find a solution. I tried updating my windows to 1809 from 1803 and it didn't help.

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RELEVANCY SCORE 60.8

My Lenovo solution center recently sent out a code saying my INTEL HD graphics were not up to date. After I updated it (to INTEL(R) Graphics 520) my touch screen stopped working. I looked to see if  my HID complient touch screen setting was turned off after the update, but I found that it no longer in my HDI tab. How do I get this back?


























HID problem.png ?108 KB

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RELEVANCY SCORE 60.8

I recenty bought this yoga 15 IKB off of a third party site Refurbished. when I got it, I noticed that the touch screen was/still is not working. I checked the device manager, and saw that there was not any drivers for the HID Compliant Touchscreen. I also noticed my WACOM Drivers are throwing a code 10, which i assume is a biproduct of the missing touchscreen drivers. I still have time to return this laptop if it is a hardware issue, but if it is software, does anyone know how to fix it?

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RELEVANCY SCORE 60.8

I recenty bought this yoga 15 IKB off of a third party site Refurbished. when I got it, I noticed that the touch screen was/still is not working. I checked the device manager, and saw that there was not any drivers for the HID Compliant Touchscreen. I also noticed my WACOM Drivers are throwing a code 10, which i assume is a biproduct of the missing touchscreen drivers. I still have time to return this laptop if it is a hardware issue, but if it is software, does anyone know how to fix it?

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RELEVANCY SCORE 59.6

My Lenovo G500s will not move beyond the Lenovo screen when first turned on. Ive tried the various solutions in the other forums, but nothing seems to work. 

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RELEVANCY SCORE 59.2

I have a Lenovo G500s (touch screen)  had a bad hard drive.  Replaced it.  Now it is still saying there is no bootable device.  Tried reinstalling on booth Microsoft disks and Lenovo disks.  No luck.  Ran hardware test, everything shows fine.  What can I do?  This is out of warranty.
 
Mod's Edit: Moved post to its own thread in the Lenovo G series notebook forum.
 

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RELEVANCY SCORE 58.4

I purchased my computer and all my software with Dell. I purchased an Inspiron 7000, 17" Laptop, with premium support, accidental Damage, max warranty,  Microsoft Office Suit, and Adobe Photoshop  with Elements 13.  The first "version" of my computer was working 100% perfect with no problems. It got accidentally knocked off the table and the prong inside the computer got bent. The power cord couldn't properly charge the computer anymore. I called Dell to have them fix ONLY the power cord and prong, nothing else was wrong with my computer. I got a phone call from Dell about a week after I turned my computer in. They said the repair is taking longer than the expected. I asked why, they said because they are waiting to located at another facility a part for my harddrive.  I was shocked when they said anything about my harddrive nothing was wrong with it and I did not turn my computer in to have the harddrive fixed. They brushed it off never gave me any reason why they were even touching my harddrive!!  After several phone calls/ time / and headache later they offered to send me a refurbished computer 2 months later. That was the best they could do because they could not locate the part they needed for my harddrive.
(Keep in mind my computer "type" is still active on Dells website and is Dells #1 best selling computer, How do they not have the part??!!! 
I received my refurbished computer. It was another nightmare calling... Read more

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RELEVANCY SCORE 57.6

 H? everyone I have a problem with my laptop I ca't open it with safety mod how I can open my laptop with safety mod thank you

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RELEVANCY SCORE 57.6

I have a Lenovo G500S and my laptop can't read DVD's. The weird thing is that it does read CD's, but when I insert a DVD I hear a weird noise and then the DVD gets ejected. I tried different DVD's that work on other devices, so the DVD's are not the problem. What could it be?  

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RELEVANCY SCORE 57.6

I upgraded my Lenovo g500s CPU from Intel Celeron 1005m 1.9 ghz to Intel core i3 2350m 2.3 ghz and my laptop keeps shutting off for no reason. No shutting off screen. Can you please help?

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RELEVANCY SCORE 57.6

Hello can i upgrade the cpu of my Lenovo G500s Intel Core i3 3110M 2.4GHz to core i5 or i7??

A:can i upgrade lenovo g500s i3 cpu???

Hi Kinshuk94,                           
                                                                               
Welcome to the Lenovo Community.
                                              
As per the query we understood that you are looking for an processor upgrade for your Lenovo G500s laptop.
                                              
As per the specification of this model, this model supports upto Intel 3rd generation i7 -3632 processor.
Click here for the details.
 
Hope this helps!&nb... Read more

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RELEVANCY SCORE 57.6

I've had my Lenovo since December 17, 2012, and have faced some issues before. I recently had the battery and the adapter replaced. A couple of weeks back, the laptop suddenly stopped charging. Here are the details :- Adapter was connected, and current supply was checked using a tester.- Battery was connected properly.- The power and charge light started to blink. I looked for a solution online, and almost everywhere the following steps were asked to be followed :- Shut down the laptop.- Disconnect the charger.- Take the battery out.- Press the power button for 12 sec (some said 15, some said 20-30) to ensure any residual charge is taken out.- Reconnect the charger (not the battery), and see if the laptop gets switched on on power. I followed the steps to no result. Naturally, I went to a service center, where I was informed that the Integrated Circuit on the motherboard was faulty and they'd have to replace it. I said okay, and got it repaired. This was a week ago. Now all of a sudden, the laptop is showing the similar traits. Charger is connected, but it won't charge. Again, the battery and the adapter are new and fully functional. Sometimes, when the adapter is connected, the two lights will blink and sometimes they won't, but the battery won't charge and now my laptop sits dead. What are my options?

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RELEVANCY SCORE 57.6

My laptop has a keyboard where i have to use the FN key to use the function keys at the top, instead of having to press the FN key to use the action keys. ive been looking everywhere for a way to make it so i dont have to press the FN key to use my function keys, i looked at the bios but i dont see an option to disable the action keys, nor can i find an option anywhere elce in my laptop to set it like that, does anyone have any idea how to change it? id even embrace an option to go into the registry to swap the on/off signal of the FN key. if that even exsists










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A:Lenovo G500s FN key request

hi avernis,
 
Your problem migh be similar to this thread.
 
If you don't have the keyboard remapping feature in the BIOS, using an app called SharpKeys will allow you to switch function keys (i.e. Fn+F1 to a regular F1 key). I can't test this on the G500s as there's no available unit here in the lab but this tested and verified working on the Z400.
 
Give it a shot - Map Any Key to Any Key on Windows 7 / XP / Vista (works also in Windows 8)
 
 
Regards

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RELEVANCY SCORE 56.8

Hi all, I recently bought Lenovo G500s laptop. Initially it came with DOS. So, i took up partioning the HDD for installing Windows 7. So i changed the boot order to USB drive. Partioned my HDD and went on to install Win 7 through USB Disk. But now it says "Missing Operating System" and i cannot access the system BIOS using the Function keys. I guess, i had also messed up UEFI/Legacy settings in BIOS earlier. But now i cannot access the BIOS at all. Can anyone provide me solution to undo the same or reset the corrupt BIOS. Probably by uploading the G500s BIOS file, so that i can flash it in my laptop. Thanks for the help in advance.

A:Cannot Access Lenovo G500s BIOS.. please help

hi starfire1801,
 
Welcome to the Forums.
 
During boot-up, if pressing Fn+F2 does allow you to access the BIOS, can you try to:
1. Remove the AC adapter and battery then press the power button for 20secs.
2. Reconnect the AC adapter and press the OneKey Recovery button. If a menu appears, choose BIOS Setup.
3. If you get the same problem, download a free copy of Windows 8 Enterprise (90day trial) and install it on the system. When you get Windows 8 up and running, try accessing theBIOs via the UEFI Firmware Settings.
 
 
Hope this helps

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RELEVANCY SCORE 56.8

I have been using Lenovo g500s from last 3 years. From last 8-9 months I am using windows 10 64 bit on it. But from last few days it crashes randomly. Laptop doesn't give any warning message and suddenly shuts down. Now it's not turning on with power button. But when I start it from boot menu it starts but gets shutdown any time. Please help to find out the actual problem. Will it be caused by hardware or software problem. What should I do.

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RELEVANCY SCORE 56.8

Which type of ram is there in it and what's the max amount of ram I can have in my laptop(Lenovo G500s) 

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RELEVANCY SCORE 56.8

I had bought Lenovo G500s laptop around 2 years back.It was working fine till now.Problem is whenever I start playing games on my laptop,charging light starts blinking red while still on charging.Does this mean there is some problem with the battery because it works fine normally but as soon as I do something that requires lot of CPU usage(load) it stops charging,battery status showing "Plugged in, not Charging".I am putting some points:  1. Should i I use my laptop in HIGH PERFORMANCE mode? 2. Has it something to do with the Nvidia GPU because i tried to run the game on intel integrated graphics it was lagging but charging didn't stop. 3. Is it due to internal heating of laptop that battery tries to save itself by not charging?(shall i use a cooling pad if that is the problem?)I am providing the specs of my laptop:Processor:Intel(R) Core (TM) i3-3120M [email protected] GeForce 720MRam:4GBWindows 8 64 bitPlease reply ASAP!!

A:Charging issue on Lenovo G500s (Please help me....)

hey i've got the same problem on my lenovo G500s laptopdid you figure out what causes this problem ?

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RELEVANCY SCORE 56.8

Hello This problem that I have is not a recently problem. It occured I think One and a half years ago for the first time. The laptop is never crashed in the three years that I have him and I'm running now Windows 8.1. Not switched yet to 10. Now the problem is getting more and more worse. So when I press the powerbutton nothing happens. It doesn't matter, I figured out, that the battery is plugged in or not or that the laptop is connected with the charger. Every time now that I want to start my laptop I need to press multiple times but not with a specific rhythm. Sometimes he will start when I press for a longer period (around 5 sec), sometimes not. So he is very inconsistance. Luckily I still manage to get him working every morning but i'm afraid that it will not lost for a long period.  Is it possible that I have a hardware problem and not a software problem?Could it be that my power button makes false contact or that it is just some dirt that got into it?Is there a way to start my laptop without using the power button? Please I need to get rid of this problem because I'm now on a exchange program in Finland for my thesis and I can't afford my laptop to not work anymore! I hope someone knows a solution but I searched on the internet with a similar problem but I didn't find anything. Kind regards David Bongartz

A:Lenovo G500s laptop will turn on only after a lot ...

Hi DavidBongartz , 
 
 
Welcome to the Community Forums. 
 
As how you describe , seems issue would be more as a mechanical on the power button. 
You can also turn on the PC using the novo button ( small key next to the power item 5 page4).
This would offer normal start up to boot on Windows.
 
Would there be a squishy or unnatural feel with the button ? 
Aside from the power button , beneath it is a power board that is shared by the lenovo button.
So if both buttons would fail, it may be the power board that is involved (item 3 page 80).
 
Thinking of another option , specially if you are working on an important document, to keep the battery always charge is to set the power option to just sleep instead of turning it off.  
 
Reminder : always back up your file on a separate location other than this pc like a cloud storage or an external storage for safe keep just in case. 
 
Update us how it works for you. 
 
 
Regards
 
 

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RELEVANCY SCORE 56.8

i have a windows 8.1 64bit on my G500s (non-touch model) laptopi was installing windows updates (and this is the only action related to OS - drivers i made)accidentally i found no Optical drive in my computer under windowsiam sure the laptop wasn't subjected to trauma, falls or else.i thought it might be a conflict in my OS , so i installed a new fresh windows installi was astonishingly surprised that the CD drive in not listed in the BIOS (setup)i tried to install the BIOS update from the lenovo site but unfortunately it refuses to run as i have the same version (most updated bios version)i tried my DVD drive in another computer and it worked fine, so it is not a drive problemstill the tray opens and closes and its led light run, so it is not power problem, however not identified neither by the BIOS nor by windows  help is highly appreciatedthanks in advance 

A:Lenovo G500s no more detects the CD/DVD drive

Hi Ahmadsamir11,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with DVD in your Lenovo G500s laptop.
 
As you have mentioned that this DVD is working in another system, try to swap check the DVD of other system in this system and check for the issue.
 
Also try to change the BIOS into default setting and check for the issue.
 
 Hope this helps. Do post back if the issue persists.
 
Best regards,         
                                                                            
Ashwin. S





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RELEVANCY SCORE 56.8

Hi, my lenovo g500s has some sort of connectivity problem and slow speed when connected. I thought it might be the junk that slows the PC, but I came up with the idea of replacing the WiFi adapter. So please suggest a guide and a link from where to buy a WiFi adapter. Thanks.

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RELEVANCY SCORE 56.8

Do these laptops take the same battery? TIA,Rich













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A:Lenovo G500 and G500s batteries

hi rdonahue,
 
Thanks for posting!
 
They wont fit
The batteries have different mountings!
 
Lenovo G500 Battery part Number 121500040    

 
lenovo g500s Battery part Number 121500171   

 
Best Regards
Solid Cruver
 





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RELEVANCY SCORE 56.8

I'm USING Lenovo G500 i have been using it with windows 8 OS but it doesn't support bluetooth i don't know why i just upgraded to windows 10 and yet it still not working what is the problem??  HN | HX

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RELEVANCY SCORE 56.8

I used laptop lenovo g500s with onboard graphic display but now my job requires me to upgrade my laptop faster and stronger, so Can I add more display graphic on my laptop?

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RELEVANCY SCORE 56.4

Hello everybody, Recently I have bought the Lenovo G500s, now I want to install a program with a DVD. But the DVD-drive doesn't work!It has the most recent driver, Windows 8.1 does show it and it is working properly. Can anyone fix it? Thanks, didam35













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A:Lenovo G500s DVD-drive doesn't work

Hi Didam35,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the ODD (Optical Disc Drive) is not reading the DVD disc in your G500s Laptop eve after the latest drivers are updated, below are the steps to check and resolve this issue:
 

Ensure that the DVD you are inserting is in good condition.
Open device manager by clicking on Winkey+R key together, type devmgmt.msc in the Run window and select OK. 

Example: 

Now under ?DVD/CD-ROM drives? right click on it and select Un-install and then restart the computer to check the issue or scan for hardware changes. To scan for hardware changes, right-click the drive and select Scan for hardware changes.

Hope this helps!!!
 
Do post us back if the issue persists.
 
Best Regards

Shiva Kumar






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RELEVANCY SCORE 56.4

I have a Lenovo G500s that is stuck on the splash screen when I turn it on. It's done this once before and I was able to get it to work by taking the battery out and turning on the laptop while plugged into the ac adapter, this method is not working this go around... help? 

A:Lenovo G500s stuck on splash screen

And I've tried to access the BIOS system and it will not let me

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