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Touchpad stopped working after synaptics driver update

Q: Touchpad stopped working after synaptics driver update

Hi,Today I updated the synaptics pointing device driver on my x1 yoga 3rd gen, and my trackpad stopped working.rolling back the driver through windows is not possible, how do I get the previous version of the driver?

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RELEVANCY SCORE 200
Preferred Solution: Touchpad stopped working after synaptics driver update

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 98

I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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RELEVANCY SCORE 93.6

 
Problem event name: appcrash
app name: syntpenh.exe

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RELEVANCY SCORE 93.6

can u plz s solve it out.mouse pad is working properly but when i want to copy something  copy list is coming nd go way.. i can't click on the copy... the option is coming nd go way.. i cn not prfrom some action. wil typing on keyword also i hve a problm..continue typing nd it stop agin i hve to click on that page then its workin..   

A:Synaptics TouchPad 64-bit Enhancements has stopped working

Hey @Preetish,  Welcome to the HP Support Forum. I hope you enjoy your experience here.  I understand you've lost some right-click menu options and are encountering keyboard functionality issues. I would like to help you with this.  Could you please reply with your PC product number? If you're not sure how to find that information, please click here for instructions: http://ow.ly/Sblkw  Thanks, 

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RELEVANCY SCORE 93.6

I have a new Acer Aspire 1670 laptop which has worked fine for the past few weeks. However, I turned it on this morning (it worked fine last night) to find that my touchpad no longer works.

I don't feel this is a hardware issue in the sense that the touchpad has become unplugged from the internal PS/2 port, because the touchpad works for about 3-4 seconds after I log onto Windows/when the desktop loads up. That's the only time it works, it doesn't even work at the welcome/logon screen.

After those 3-4 seconds, something obviously happens that's preventing it from working.

I thought it might be my Wacom Graphire II graphics tablet, which is plugged in via USB 2. However, my touchpad and tablet have worked fine together for the past few weeks and have never caused any problems.

I unplugged the tablet, and uninstalled the tablet and touchpad drivers. I then rebooted, and - navigating around with the keyboard - reinstalled the touchpad drivers and rebooted. It still won't work.

Any ideas?
 

A:Synaptics touchpad suddenly stopped working

Two things:

1. Does the touchpad have an indicator light that shows you when it is activated? The one on my HP does.

2. Is there an On/Off button above the touchpad...there is on my HP. Did you accidently turn it OFF
 

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RELEVANCY SCORE 93.6

My Qosmio G50-133 lost suddently it's touchpad, it's not working anymore, the mouse panel control shows the synaptics tab without any information in it.
I uninstalled it, restarted my windows 7 with no luck and I just can't find any driver for it on toshiba site or anywhere....

Does sosmeone have a clue ??

A:Synaptics touchpad stopped working on Qosmio G50-133

Solved !

Went to synaptics, downloaded their latest driver for my OS, installed it.

Bye.

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RELEVANCY SCORE 92.4

Hello,

I want to thank in advance for any responses I get to this thread.

I have a Gateway laptop model MT6840. It has a Synaptics touchpad. A couple of days ago, the touchpad stopped working completely. I took my laptop out of sleep mode, and the icon for the touchpad in the system tray was simply gone. I checked Control Panel: Mouse: Device Settings for the Synaptic touchpad, but all options are merely grayed out, and the device does not register on the computer anymore.

I believe I have tried almost everything. I first tried rebooting. I then tried disconnecting my external mouse and then rebooting. Then I tried uninstalling and reinstalling the driver from the Gateway website. I looked on Google, but found nothing of use. Alas, none of these things have worked.

This is a bit frustrating because, although I do have an external mouse, it is much more convenient not to have to bring the external mouse around when I transport it. And since I'm a college student, I need to get around with my laptop quite often.

I don't believe it is anything related to the hardware because it stopped working when the software (apparently) magically disappeared. I would really like to solve this problem.

If anyone knows of anything, please let me know. If there is some detail I should mention that would help, please also let me know.

Thanks,
Minus
 

A:Gateway MT6840: Synaptics Touchpad stopped working

Well, I decided to reboot again and go into the BIOS. I did, changing absolutely nothing (even choosing the "discard changes" exit option), logged onto Windows, and the problem was solved.

I have no idea how that worked, but it did.

I can't find a delete thread option, so if an admin is reading this, go ahead and just delete this.
 

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RELEVANCY SCORE 87.2

Yesterday my touchpad was suddenly turned on and I tried to disable it with the settings I always used (configuration screen) However, when i tried to open the control zone for it, it told me it couldn't connect to the driver. I decide to try and reinstall the driver, but it said another driver was already on my computer. I could delete it within the program files on the configuration screen, but there was nothing. So I couldn't deinstall it at all. Its really annoying because I never use my touchpad and my hand keeps brushing over it, so my mouse or text keeps going away.  Please I would like a solution. I can add files to what my screen keeps saying; but it's all in dutch. (Also my smart connect technology keeps flashing a yellow triangle and I have no idea what I have to do against that)

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RELEVANCY SCORE 84.8

Thus far I failed to identify the circumstances in which the touchpad stops working. It seems to sometimes happen when it checks for an update. What is also curious that the cursor will sometimes mess up such that the text cursor will be displayed as the context menu cursor. Not sure if this is related. The touchpad works again after restart. Everything is up-to-date, running Windows 10 (1909). The TrackPoint is unaffected by this.

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RELEVANCY SCORE 79.6

Hello everyone,  My Thinkpad P50's trackpad and track point are not working. I tried updating the Synaptics Driver but every time I updated it, it failed. The system said cannot find the device, or recommended to install the driver again. After I reinstall the driver, the same thing happened. Can anyone help me with this? Many thanks!!!

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RELEVANCY SCORE 79.2

Lenovo Vantage recommeded me to install the following update https://pcsupport.lenovo.com/uu/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... The firmware update failed with the Error Code[0x69] Since then I can no longer use both the trackpoint and the touchpad!The official firmware update completly bricked my input devices. Does anybody know how to fix this issue?

A:X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint

This seems to be an related issue: https://forums.lenovo.com/t5/ThinkPad-L-R-and-SL-series/Touchpad-not-working-after-firmware-update/t...

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RELEVANCY SCORE 78.8

Hello Community,I just installed this driver this morning :Driver installation doneBut since then my finger print is not working, i noticed in the windows control panel that there was a little warning sign next to it.I uninstalled it and re-downloaded the latest version on the Lenovo support page, but it does not seems to change anything...Here is the windows control panel and the Windows Hello (also unvailable).Thanks for the help!





My config: ThinkPad T520i : 42405BG : serie [removed] : Bios 8AET65WW (1.45) + win7 Pro

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RELEVANCY SCORE 78

I have an HP Pavilion dv5215us running the Windows 7 RC. When I first installed 7, the touchpad worked fine, it wasn't until I downloaded the synaptics driver from the HP web site that the touchpad stopped working. I try to use the touchpad and the cursor jumps all over the screen and "clicks" the mouse buttons at random. I have an USB mouse, but I'd really like for my touchpad to work.
 

A:Touchpad stopped working after driver install

unintall the hp driver from add and remove programs
reboot
go here
http://drivers.synaptics.com/Synaptics_Driver_v10_1_8_Vista32.exe
save the file..dont run it
go to properties and run under compatibilty mode for vista
now run install the file
 

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RELEVANCY SCORE 77.2

After the latest chromeos upgrade (installed today) my trackpad works for a short time (minutes) then stops.  No response and pointer disappears.  USB mouse works fine.  Have powerwashed twice and the issue persists for both my account and guest. It was working perfectly before this update. Is there a way to fix it or remove this update?

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RELEVANCY SCORE 77.2

I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until I updated to Version 1607 Build 14393.10:
Chipset Intel Chipset Driver 10.1.1.7IO Drivers Intel Serial IO Driver 604.10135.1001.53001MBI Intel Sideband Fabric Device Driver 1.70.305.16316TXE Intel Intel TXE Driver 1.1.0.1064TouchPad ELANTECH Touchpad Driver 13.6.3.1

A:touchpad stopped working after 1607 update

Touchpad is unresponsive as well as Acer support! HELP!!

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RELEVANCY SCORE 77.2

X1 Carbon 5th Generation - 20HR series, Windows 10 ProWindows version now 10.0.17134BIOS date 3/2/18 After the automatic Win 10 April 2018 (ver 1803) update, my fingerprint reader stopped working. Had no issues prior. I have tried all suggested fixes, but no luck. - Checked enabled in BIOS - ok - Deleted driver, searched for and added driver in Device Manager - didn't work - Deleted and re-installed fingerpirnt driver from Lenovo support website - didn't work - Ran driver update tool from Lenovo support site (Lenovo service bridge) Synaptics WBDI(SGX enabled) driver status still says - "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" Windows Hello used to work fine - now says "Windows Hello isn't available on this device.

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RELEVANCY SCORE 75.6

I'm running a Dell XPS 15 Laptop with Windows 7 Ultimate 64-bit.  My Synaptic Touchpad stopped working after I updated an academic research program called Papers.  I don't know if that program caused these problems or not, but I'm afraid of uninstalling it because I may lose a lot of data.  (Long story, it's an expired trial version, and to export the data I would have to pay a fair bit of money, which I'm trying to avoid.  Right now all I want is to be able to scroll again.)
Anyway, the pointer would just remain in the default place on the screen, and when I use the keyboard to navigate to the Mouse section of Control Panel it says it "Cannot Connect with Synaptics Pointing Device", etc.  
So I uninstalled the Synaptics software, and restarted.  Now the touchpad works fine, but without any of the vertical or horizontal scrolling capabilities that the Synaptics software had.  
So, here's the current situation: if I install the latest Synaptics touchpad driver from the Dell site, the touchpad doesn't work at all.  If I uninstall it, and reboot with just the PS/2 Mouse generic Windows driver, the touchpad works but without any scrolling options.
I updated the BIOS to A12 from A06, but it didn't fix the problem.
Thank you so much for any help and suggestions!  Let me know if you need any more info.
Aaron

A:Synaptic Touchpad stopped working, but will run with the generic windows driver. No scrolling.

Anybody here want to take a stab at it?  Or direct me elsewhere?  Much appreciated.  

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RELEVANCY SCORE 75.6

I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until I updated to Version 1607 Build 14393.10:
Chipset Intel Chipset Driver 10.1.1.7IO Drivers Intel Serial IO Driver 604.10135.1001.53001MBI Intel Sideband Fabric Device Driver 1.70.305.16316TXE Intel Intel TXE Driver 1.1.0.1064TouchPad ELANTECH Touchpad Driver 13.6.3.1

A:BSODs while browsing web; touchpad stopped working after 1607 update

Touchpad is unresponsive as well as Acer support! HELP!!

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RELEVANCY SCORE 74.8

Just Installed (clean install) Windows 7 64 bit on my laptop today, what a pain, tried an update first on my 32 bit but had problems so I decided to go ahead with installin 64 bit as my computer was compatible.

Anyway, got it installed and I'm re-installing my software.

Main problem is I can't seem to get a driver for my touchpad on my laptop which is a Fujitsu Siemens just over a year old. Fujitsu do not have 64 bit drivers but I got one from Synaptics.com which is supposed to be compatible and signed but when I try to run it I get the error message that it is not a Win32 app.

Anyone got an answer for me.

A:Synaptics Touchpad Driver

OK. Managed to find a driver which seems to work.

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RELEVANCY SCORE 74

Touchpad on my Yoga 920 stopped working after Intel Management Engine 11.8 Firmware update. Does anybody have the same issue? I tried to factory reset but that didnt help. Thanks,Marco

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RELEVANCY SCORE 74

I have a Lenovo Ideapad Y510P with Windows 8.1. For months or longer, I have been having an issue with the touchpad software. After days of use it will stop responding to advanced commands like two finger scrolling unless I restart the computer. If I try to access the icon in the right corner on the taskbar, the application will not open. It cannot be right clicked. If I try too much the taskbar freezes. I tried to access Mouse in control pad - no response, I couldn't access it. I tried to look for updates for the driver and it would always say it is totally updated or when I manually download one it would say that it is already installed or something.

So today I decided I would fix this problem. I uninstalled the application, and removed the driver in the Drivers section in control panel. I downloaded the program again from the Synaptics site for my computer and tried to install.

The message: "A previous version of the Synaptics TouchPad Driver is installed. If you continue installation, the driver may not install properly. To avoid this problem, press 'No' to exit setup...

I never pressed no the multiple times I tried to install and install would always fail after about 15 seconds. I then looked for traces of Synaptics on my computer in Program Files and Driver folder. Deleted all Synaptics folders and emptied recycling bin.

Problem still persists. Need help. I rebooted my computer a couple times along the way, but not after I deleted those folder... Read more

A:Cannot Re-install Synaptics TouchPad Driver

It could be a physically bad touchpad...

Does the installer have an option for "clean install"?
 

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RELEVANCY SCORE 74

So I was updating my drivers, and had wanted to update my Synaptics driver. I had removed the older version of Synaptics driver (because I was required to) and wanted to restart. My computer restarts, and I try to install the latest version of the Synaptics driver, it doesn't work. It says "install failed." I have tried multiple times.

Any help would be appreciated!

A:Synaptics (touchpad) driver not installing

Bump.

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RELEVANCY SCORE 74

i just installed windows 8 pro 64 bit on my lenovo z580 and downloaded the synaptics touchpad driver for same operating system from the lenovo website. but when i install it in C:\drivers it says that-"you have to run the 64 bit version of DPinst.exe on this machine." PLEASE HELP, although my touchpad is working, the cursor is too slow and i cannot scroll with it.

A:windows 8 synaptics touchpad driver

You could try the "Vanilla" Synaptics drivers.

Drivers | Synaptics

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RELEVANCY SCORE 74

hello guys I am trying to change settings for the synaptics touchpad driver, and I when I go to my mouse settings and click device settings and settings after this all it does is give me an overview and information about it and I can't change anything and this is frustrating me because I want to set my touchpad to where I am comfortable using it any information on what I can do is helpful thank you very much

A:Need help with Synaptics touchpad driver version 16

Hi there ... Download the Driver from the Lenovo website and Re-install it ... That should Restore your Settings ...

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RELEVANCY SCORE 74

 I can't seem to update my touchpad driver. I downloaded  and ran this version. 19_0_17_57_WHQL4/21/2016 But when I check to see if it installed, the driver installed is still the driver from 19_0_17_57 from Jan 6,2016 Help... Thanks,   

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RELEVANCY SCORE 74

Hi, I've just upgraded from Windows XP Home SP2 to Windows Vista Ultimate on my Toshiba Satellite a100. I was wondering where I could download a driver for Synaptics touchpad that works? I tried the generic drivers from Synaptics' website, but they do not install completely (the second component always fails to install). Then I tried the ones from Toshiba's website, but The Vista-compatible ones display an error that says error code "#5B4 @10". Then I tried The Windows XP-compatible drivers, and they work perfectly, except the fact that I cannot configure enhanced features such as virtual scrolling and tap zones.
I click on the icon in the tray, click on The Device Settings tab, and whenever I click on The Settings button nothing happens. Any help?

A:Synaptics touchpad driver for Vista 32 bit?

What model toshia A100 what?

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RELEVANCY SCORE 74

   This is now the third forum I have posted to regarding this issue.I've been to Sevenforums and to the HP forums.I don't know how/when this happened (because I rarely restart my pc) but,I recently had to restart after some updates and after restarts now it seems that I have to physically load the Synaptics touchpad driver in order for things like (in particular) two finger scrolling) to work.
  
    I uninstalled the Synaptics driver (because Synaptics site has a newer version.HP,so far,isn't supporting the new one). I was instructed to restart the pc after uninstalling the old driver and before installing the new one.That's when the problems started.After booting to the Windows login screen,the keyboard became disabled and I was unable to use the pc.
  
    I've done a system restore and all is back to normal.But,I'm still left with the original problem (having to physically load the Synaptics software because it's not loading itself). Have any of you ever experienced this problem and if so,how did you remedy this situation ?
                                                  
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A:Synaptics Touchpad Driver Not Loading

Honestly...if you have an HP system...you should get your drivers for basic functions from the HP website.  Theoretically, all drivers for a specific item SHOULD be useable...but "should" is a word that often does not apply to OEM systems, IMO.
 
Louis

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RELEVANCY SCORE 74

I'm using Windows 10 64-bit system, and have used it for over a year with no problems. This problem started kinda weird out. I was watching a movie, and I paused it to go take a smoke. I came back five minutes later and now I couldn't move the cursor from the touchpad, or barely. I tried deleting the synaptics driver and installing the latest version quite a few times. Here's the thing though, the touchpad works without the driver, though sometimes left click, and right clicking doesn't work, however I'm still able to move the cursor. When I install the synaptics touchpad driver left click and right click works, but I am not really able to move the cursor. I can see the touchpad respons to the pressure of my fingers moving across it, but it doesn't move the cursor along the screen or only a small amount.  I have tried different prressures on the touchpad, but with no luck. The problem occurred a few hours ago.

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RELEVANCY SCORE 74

Hi There,

I have a synaptics touchpad driver installed on my laptop it is listed in my mouse options under devices settings as "Synaptics Pointing Device - v25.0.4" and under devices in the same tab the name is listed as "Synaptics touchpad v7.2".

The problem I am having is that in the devices settings tab I have checked the box that says "Disable internal pointing device when external USB pointing devices is attached" because frequently the mouse cursor will jump around the screen when typing and mess up what I am doing. Problem is that when I want to use the touchpad and unplug the mouse, the touchpad will work fine until I shut down the computer. On startup (whether clean boot or restoring from standby) the touchpad will no longer work (with or without a mouse connected). When this happens I have tried a fresh reboot of the laptop, but the problem remains. I have tried reconnecting my mouse before shutting down or closing the lid of my laptop but the problem persists. Some times when using the touchpad the power cord on my laptop unplugs and when I plug it back in the touchpad no longer works, yet when I unplug the cord it will work again. I don't get any error messages when any of these things happen, they just happen without warning.
When I go into my mouse settings and go to the device settings tab, the devices list is now empty and all other options are greyed out, including the check box to disable the touchpad when a mouse is connec... Read more

A:Synaptics touchpad driver keeps breaking

Quote:
because frequently the mouse cursor will jump around the screen when typing and mess up what I am doing


That's a fairly common issue and my wife and daughter solved it by getting Toshiba Notebooks that have a switch between the touchpad and the keyboard to turn the touchpad off, both use a external mouse. The problem stems from the sensitivity of the touchpad and where a person's thumbs want to rest while typing. Adding to the problem is the type of touchpad that has the vertical and horizontal scroll areas.

I'd go into Device Manager and uninstall both instances for the touchpad and reboot, should install the drivers again, handy when an installation gets corrupted.

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RELEVANCY SCORE 74

Okay, on my laptop, the process SynTPEnh.exe governs the touchpad. For some reason, after my laptop has been on for a while, the process quits. If i restart the process, it usually closes again within 15 seconds of the process being restarted. Does anybody have any insight about what causes this and how it can be stopped?

Also, after i restart the computer, SynTPEnh.exe stays on for a while and the cycle i described previously continues.
 

A:Synaptics Touchpad Driver Closing

Go to the PC manufactures site..download the latest driver..often times a new driver comes out to fix bugs etc.

Uninstall the driver through "programs" in the control panel...do not use device mgr

Reboot..install the driver you downloaded and saved...install and reboot.
 

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RELEVANCY SCORE 74

The touchpad on my HP G62 laptop was less responsive than normal. I tried changing the properties with no improvement. So I went to HP help and noticed that there was a driver update for this device. So I ran the update. Then the touchpad barely worked at all and a notice box said the driver was incompatible with current system. The advice on the web included more than one remark advising to not bother with the Synaptics website as it is unreliable. I did it anyway. Synaptics recognised I had a legal copy of Windows 7 Home and I downloaded the suggested driver. Which actually was a new version entirely. Now the pad is back to life just like old times. The HP update was outdated. Every time I have used any HP updates I run into problems. I suggest HP users forget all about the "Support Assistant" and seek more credible update sources. Thnx, gnuguy.

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RELEVANCY SCORE 74

Touchpad just stopped working while I was using it. Here's what's going on:

Fn + F7 does nothing
Synaptics ps/2 Port Touchpad shows in Device manager, however it is hidden and has a yellow exclamation point. Error code: This device is not present, is not working properly, or does not have all its drivers installed. (Code 24).

I have updated the drivers from the Gateway website by first uninstalling the drivers that were present. No go. I then updated the drivers from the synaptics website via the same method, nothing. I've tried searching for a driver via device manager....nothing.

As I mentioned, I tried Fn+F7 and nothing happened. Also I notice that the driver software is not loading in the tray like it used to and I can't even make it run by trying to open the .exe file.

Any ideas? I've been searching for an answer for this for a while with no luck.
 

A:Synaptics Touchpad Driver Problem?

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RELEVANCY SCORE 74

So I wanna install it for my Vista Ultimate, but none of the editions will install properly. The version for XP installs properly but I cannot configure its settings ... The Vista version doesn't install completely. I really like the virtual scrolling feature, so is there an alternative?
I installed an earlier version (for XP) and it works, but I can't change the settings. I click the icon in the tray, click Device Settings tab, and click Settings under Devices. Normally a box should pop up but for me nothing at all happens.
 

A:Synaptics touchpad driver for Vista

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RELEVANCY SCORE 73.2

Hi, A week ago I updated Windows 10 to the latest version (1903). I have Win 10 Enterprise, 64bit version. This morning I discovered that two fingers scroll on my touchpad is not working. It worked before the update. I am not even sure that I have any driver installed. I can see no options nor I have any possibility to configure anything about touch pad from Mouse and pointing devices config or from Devices in Windows System settings (there is just touchpad sensitivity combo-box and nothing else)...  The rest of touchpad is working. I have Lenovo Vantage installed, no use of any options there. Could not find any applicable solutions using Google. So I decided to try here. I could provide additional informmation if needed. Please help. Thanks. Bojan 

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RELEVANCY SCORE 73.2

Title says it all really. This stopped working after the last major Windows 10 update (the one that introduced the three-finger horizontal scroll for scrolling through active applications). All other gestures seem to work OK, only the 2-finger scroll gesture has stopped working. I have all the latest updates installed, and all the latest drivers.

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RELEVANCY SCORE 73.2

My Touchpad is not workingMy Touchpad is a PS/2 Port Synaptics TouchPad.Driver version is 19.0.12.0 which is a compatible driver provide by HP for this OS.My Laptop Model is HP Probook 4540sI try to upgrade the drive, I also tried every possible troubleshoot but my touchpad still refuses to work. Operating System is detecting it in Device Manager. I have posted this problem before, but I got no response from anyone.

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RELEVANCY SCORE 73.2

Hi, I have a Dell Inspiron B130, yes old I know. Long story short, let a friend borrow it who prefers a regular mouse, they installed it. Now I cant get my touchpad to work AT ALL. I have gone through Dell website and downloaded driver, nothing is working. Under my Control Panel-Mouse- under hardware all I have is "HID compliant mouse" I do have a tab that has the Synaptics symbol and the word buttons, no option to enable it anywhere. If anybody can help me it would be greatly appreciated!!
 

A:Synaptics Touchpad not working at all

it maybe one of the functions keys - on Toshiba and HP I know the function Key F9 or F11 with FN key
so you hold the FN key down (on toshiba a drop down menu appears at the top of the screen ) and then press f9 or f11 or any key that has a symbol that may look correct
that will toggle between enable and disable the touch pad
 

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RELEVANCY SCORE 73.2

My computer is a Toshiba Satellite L305 and has a Synaptics TouchPad. I use Windows Vista.

For a few weeks I had been getting messages saying "Synaptics TouchPad has stopped working, click here to solve the problem" or something similar. I didn't think anything of it because the mouse was working fine, so I just hit the "X". I'm not even sure that is a part of the problem even because it has stopped coming up.

Lately the mouse will work fine and after being on the computer for about an hour or so, the mouse will slowly stop working. I can still click and when I tap the touchpad, that will still click. I just won't be able to move the mouse. Restarting the computer does not fix it. Usually I just plug in a mouse and use it for 20-30 minutes and by then the mouse is working fine again.

Any suggestions?
 

A:Synaptics TouchPad not working.

Press FN and F7 at the same time. Post back with results.
 

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RELEVANCY SCORE 73.2

Hi. My touchpad  is not working. I tried all uninstall and reinstall the driver but doesnt work. I hope you guys can help me.

A:Synaptics Touchpad not working

Hi, You could try the following. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Mice and other pointing devices.  Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58572.exe When this installation has completed, restart the notebook again. Regards, DP-K

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RELEVANCY SCORE 73.2

Latest Synaptics Touchpad Driver for Windows 10
Synaptics Touchpad Driver Download Page
   Information
Version: 19.0.19.1

Date: August 3rd 2015

For Windows 10 PS/2, SMBus, and IC2 Devices
Release Notes:

System enhancements

A:Latest Synaptics Touchpad Driver for Windows 10

Hooray!! The 19.0.19.1 driver version fixes the inability to permanently turn-off the tapping function on my HP DV7. Looks like it also can filter the accidental tapping caused by inadvertently touching the graphics tablet while typing.

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RELEVANCY SCORE 73.2

I'm attempting to solve the issue of the touchpad delay after typing.  This is a well known issue, easily fixable in the Synaptics control panel by turning off Palm Check.  However, my Flex 3 1480 came with the Alps control panel, which doesn't offer ANY options for turning off touchpad delay.  How do I switch over to the Synaptics driver, instead of the Alps driver, so that I can use the full selection of options available to Synaptics users? NOTE:  I've seen various solutions suggested on the forums, none of which have worked.  Some of those include turning touchpad to "no delay" in the mouse settings, deleting a file called FMAPP.exe, downloading the latest audio drivers, among other things.  None of these solutions worked for me.  That's why I want to change to Synaptics, so that at least I can go into the Synaptics settings and turn off Palm Check to solve the issue.  Any ideas? 

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RELEVANCY SCORE 73.2

Back again!  Still working on the 8530p.  My install of Windows 10 demonstrates the Touchpad works.  My install of Windows 7 demonstrates it doesn't work.  Does anyone know which version of the driver/software is required for this device running Windows 7 Pro 64b?  Thank you in advance!











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A:HP 8530p Synaptics Touchpad Driver/Software

@CaribbeanBlues? Try this one. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3770172&swItemId=ob_100375_2&swEnvOid=4059 REO

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RELEVANCY SCORE 73.2

The Synaptics site has released a new version of its driver for those laptops that have a Synaptics touchpad. Version 7.12.7.0 has been released to replace version 7.8.10.0, which was released in January 2004. The driver update for all versions of Windows can be downloaded from here.

Once the file has been downloaded, it will need to be unzipped to a folder. Once it has been unzipped, double-click the "Setup.exe" file to activate the install process. The update will overwrite and install over the current driver version. Reboot afterwards. You can then delete the original unzipped files.
 

A:New Version Of Synaptics Touchpad Driver Released

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RELEVANCY SCORE 73.2

Hello,  After upgrading to Windows 10, a new version of the Synaptics Touchpad driver for my X220T was automatically installed. However, I soon found that 2-finger scrolling is extraordinarily slow, even after manipulating some of the Synaptics control panel settings such as "scroll speed", and that "inertia" pointing has been turned on by default, which is very annoying.  I have been able to hide the update for now (using the wushowhide.diagcab tool) even though hiding updates in Windows 10 is far more convoluted than in Windows 8.1 and have installed the Windows 8.1 driver from Lenovo Downloads instead.  My question is, when will a driver from Lenovo or with appropriate fixes from Synaptics be released? William

A:Terrible Windows 10 Synaptics Touchpad Driver

I need a new driver as well.  Because of the 'resizing mouse pointer' problem when pressing the middle trackpad button on my X1 Carbon 3.  (sucks to have to deal with this on a new ($$$) machine) here's some links...   BTW I had this problem on both win 8.1 and win 10.  https://forums.lenovo.com/t5/ThinkPad-W-Series-Laptops/Cursor-becomes-very-small-on-W550S-with-high-... And... https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-Mouse-Pointer-Size-Changes-Constant...    

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