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Dell Inspiron 15 7577 IPS Screen bleed and cloud.

Q: Dell Inspiron 15 7577 IPS Screen bleed and cloud.

I just ordered a Dell Inspirion 15 7577 on the black friday sale (11/24/17) and, before anything, I'd like to say that Dell did a fantastic job on this model. Great thermal management, stunning graphics and highly solid and durable chassis. I am in love with this laptop.
But unfortunately, my screen did come with some backlight bleeding from the start and some clouding. It is not noticeable when gaming, except when I go into a dark area. But it is there and I cannot seem to ignore it.
I have ran the color tests (power button + D) and they are not noticeable then, but are very noticeable on a black screen.
What are my options and next steps?
Many thanks.

P.S. I am attaching a photo of my screen. The bleed is in the upper-mid section of the screen. And the clouding is most apparent on the upper-left and upper-right corners.

RELEVANCY SCORE 200
Preferred Solution: Dell Inspiron 15 7577 IPS Screen bleed and cloud.

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A: Dell Inspiron 15 7577 IPS Screen bleed and cloud.

You're probably best off asking for a replacement system. The other option is to have the screen replaced.

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RELEVANCY SCORE 84.8

I'm pretty confused, there is "Dell Power Manager Service" for  Inspiron 7577: http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=DY59W
But there is not "Dell Power Manager Service" for Inspiron 7567.

Is here real hardware difference what limits the using of "Dell Power Manager Service" for Inspiron 7567 or it's *** Apple-style marketing move?

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RELEVANCY SCORE 80.4

I bought Dell Inspiron 15 7000-7577 and I would like to upgrade RAM. Is it possible?

Configuration:
Intel Core i7 7700HQ Kaby Lake15.6" LED IPS 3840x2160RAM 16GB DDR4NVIDIA GeForce GTX Ti 1060 6GBSSD 512GB + HDD 1TB 5400
Are there 2 slots for RAM or only one?
Beacuse i want to upgrade my RAM to 32g/

Thanks

A:Dell Inspiron 15 7000-7577 - 2 slots for RAM or only one

There are two slots - 32G max total.

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RELEVANCY SCORE 80.4

For my recently purchased Dell Inspiron 7577, I found another issue with HDMI output. The problem is that, when I connected to my external monitor (ASUS PB278) via HDMI cable, there is NO signal during the boot process of computer, which means that I cannot enter bios, select boot devices, etc. using external monitor, since I CANNOT see it.  However, the signal indeed output starting from the login screen of WINDOWS 10. Has anyone encountered the similar problem? Can someone in DELL help me? Thanks! 

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RELEVANCY SCORE 80.4

I recently purchased a DELL inspiron 7577 laptop. However, when I plug in a 2.5" crucial MX100 512GB ssd,  this ssd can be seen from BIOS, but cannot be detected in windows 10 installer, or USB-booted winpe.  More weird, 2.5" HDD(HSGT 500GB 7200rpm HDD) can be detected by both BIOS and win10 installer.  P.S. I have updated the BIOS to 1.2.0.  Can someone from DELL help me? Thanks!

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RELEVANCY SCORE 79.6

The description for this computer states that the USB-C thunderbolt port is a ?on cord solution? for data transfer, video transfer, and power. Imagine my surprise when I docked it and got an error message that the port doesn?t accept power and to plug in my power adapter. I am hoping this is a temporary issue that will be fixed with a bios update and not an issue of false advertising and poor utilization of a fantastic technology. Can someone from Dell advise if this will be fixed in a future bios update or if it?s infact a hardware design flaw?

A:Power through USB-c on Dell Inspiron 15 7577 gaming laptop

Hopefully a Dell rep can confirm, but sadly, I think this is going to turn out to be incorrect marketing material and not a hardware bug that will be correctable with a BIOS update. There's no way something like that would still exist as a bug, but if the port isn't wired to allow charging the system, no BIOS update will fix that.Looking at the product page for this system (screenshot immediately below), the text block above the system images mentions "Power Delivery", which typically does mean the ability to charge the system over USB-C (since systems typically don't provide large amounts of power to attached devices via USB Power Delivery), but the description of the USB-C port below the system image doesn't mention accepting power.  Compare that to the image of the XPS 15 (farther below), where Power In is explicitly stated.  This is also found on other systems that can charge over USB-C.

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RELEVANCY SCORE 79.6

So those of you who picked up a 7577 recently may have noticed that although its an awesome laptop,
holy moly, the audio drivers are a mess
So, here's how to make them a bit less of a mess

So if you do not use an external mic with your laptop, and get the audio freezing issue, I've found that uninstalling the realtek audio drivers that come with the laptop and installing the ones directly from realteks website solve this issue.
While this solves the problem, it makes it impossible to change how windows treats the mic/headphone combo jack, disabling the ability to use an external mic.
If you do use an external mic, then try installing Peter's Equalizer APO and then installing the Peace Extention for it. This takes control of the audio and removes both the freezing issue, and the odd impermissible echo that doesn't go away even when you disable all the "features" in Waves MaxxAudio Pro.
(Please dell make a way to completely disable all the effects from MaxxAudio Pro or remove it altogether and just use realteks drivers)

If anyone is reading this debating to buy the laptop or not, its still an awesome laptop, its just newer and still needs some software tweaks from Dell. Dont let this discourage you :)

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RELEVANCY SCORE 79.6

Shopping for a 2.5 HDD.  What's the maximum thickness size in millimeters?
I have a 2.5 Western Digital HDD that won't allow the laptop to close all the way.

A:Dell Inspiron 15 7577 HDD Bracket - Spec Needed

Most newer system max out at 7 mm.  

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RELEVANCY SCORE 78.8

Hi. My service tag directs me to 7559. I think I installed one or two drivers of this model. Should I have installed 7577 drivers instead? Also, I'm not sure whether I have to install all the listed drivers.
And I'm having performance issues. Yesterday I was getting 60 fps in battlefield 1 and now I'm getting barely 30. Something happens when I close and reopen the lid of the laptop and this causes performance issues. Also, the temperatures don't go up when I'm getting low fps.
Not sure what this is about. Is it driver related?

A:Dell inspiron 15 7577 inconsistent performance, and service tag problem

ADRIANGORDON,
Yes, you will need to install the correct Drivers for your computer. If you installed any drivers you can uninstall them, reboot and install the correct drivers from the link below.
Inspiron 7577 Drivers, Downloads and Manuals

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RELEVANCY SCORE 78.8

I have an empty 2.5" HDD bay and I'm looking to install my SSD. Since the computer does not come with an adapter, what adapter should I get?

Would this work:
Or do I need this:

www.ebay.com/.../142352864379

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RELEVANCY SCORE 78.8

Hello,

I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

A:Dell Inspiron 7559 backlight bleed

In my opinion that is horrible and looks like there is some damage or the panel wasn't seated correctly.  I would warranty it if you are still under warranty. 

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RELEVANCY SCORE 78.8

I recently bought a dell 15 7567 with 4k screen.  It has backlight bleeding on three corners. More pronuced on left top and bottom side. . Even at 20% brightness there is still backlight bleeding.
Will dell fix it?

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RELEVANCY SCORE 78

Hello,

just bought the new Dell Inspiron 15 7577 gaming laptop on Monday. Beautiful, the gaming is more than ok (actually yesterday Rise Of The Tomb Rider crashed on Geforce Experience but uhm i Think that's GFE) but on windows animations are laggy,the scrolling is not smooth, hd youtube not responding immediately and somethimes, when the "do you want to allow this app" blablabla comes, cursor lag terribly. 16 GB Ram, 500gb ssd, 1TB hdd, i7-7700hq win10It is a 1699 laptop.Any ideas? Should I ask for a replace? Help me. 

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RELEVANCY SCORE 76.4

Only got my new Dell Inspiron this week.

Looked forward to playing among other games Battlefield 1. Unfortunately it does a driver check and the latest drivers on the Dell website are too old to run the game. Tried updating via the Geforce experience and by downloading manual drivers, but even though it identifies the card and current version in the experience when it tries and installs it says no compatible hardware found.
I love the laptop otherwise, but when you spend that much you expect to play the latest games.
There looks to be some complex fixes but would rather hope there is a simpler solution. 

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RELEVANCY SCORE 76.4

I have a new Dell Inspiron 7000 (7579), purchased Feb 2017. Actually two of them. Same results on both laptops.When I use headphones, signals from both the right track and left track come out of both sides of the headphones. I have gone through every setting that I can find. Settings are set to stereo, and there are no enhancements on.
The tracks play out of the speakers as split tracks. The tracks play out of the HDMI port properly, as well as USB playback devices.
I have tried multiple sets of headphones. Identical tracks and headphones work properly on other older laptops and other equipment. (I am an audio engineer for a living).
Any help is appreciated.

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RELEVANCY SCORE 74.8

I have noticed backlight bleed on my new Inspiron 7567 4k ips notebook. Are there any way to fix it?
Here is pics of issue.

A:Inspiron 7567 4k screen backlight bleed

The only way is to replace the display panel (if the system is under 30 days old, you can also ask for a system replacement).

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RELEVANCY SCORE 72.8

I bought a dell inspiron 7577 week a go. Laptop started turning off when lcd hinge moved at an angle less than 90 degrees. Moreover, at the same angle the laptop do not turn on when i pressed the power button. Kindly guide what can be the issue. I have examined the laptop hinge from the outside. I can see lcd vga cable on the right side which appears to be worning out. Its a brand new laptop and its facing this issue..

A:Dell 7577 turns off when screen hinge moves

Contact Dell to have the system replaced under the 30 day satisfaction guarantee.

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RELEVANCY SCORE 63.6

Fellow Dell Gamers:
I was able to download & update the latest Nvidia Max-Q Driver today and it works fine
388.59-notebook-win10-64bit-international-whql
https://www.geforce.com/drivers
Douglas G.

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RELEVANCY SCORE 63.6

I downloaded a 60GB trial copy of Star Wars Battlefront II from Origin EA Game site for 9 hours.
Upon trying to open the game I received this message:
'Detected Nvidia Geforce driver version 382.78. Please update to the required driver version 387.92 or later.'
A gaming laptop with a Nvidia driver dated 7/10/2017 is unsatisfactory and must be updated asap.
How often are Dell Nvidia udates?
Douglas

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RELEVANCY SCORE 63.6

My 7577 came with a SSD only and I am trying to add a 1TB hard drive in the empty bay.  I have a WD black 1TB that is 9.5mm in height.  When I try to close the back, it is slightly too tight.  There are two pieces of cushioning tape on the back side of the back cover over the hard drive that I could remove to give me more room.  My first thought was to call Dell Technical support and ask them what the maximum drive bay height for hard drives were.  The first technician kept giving me the computer dimensions.  When I told him that he hung up on me.  I called back and the next technician told me that adding a hard drive would void my warranty and he could not help me with that.  I asked to speak with his supervisor.  After waiting 15 minutes, the supervisor came on.  I explained to him what I wanted.  He put me on hold for 15 more minutes and then told me that information was not available to technical support and to call sales!  I can't remember when I have worse customer support.  Imagine a computer company that cannot give me drive height requirements!  
Does anyone know what the maximum drive height is?  Has anyone installed a 9.5mm hard drive in a 7577?  

Thanks.  

A:Inspiron 7577 Hard Drive

These systems won't take anything more than a 7 mm drive.

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RELEVANCY SCORE 62.8

 need the win7 driver for the laptop I bought yesterday, I can not use win10 

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RELEVANCY SCORE 62.8

Just bought a new 7577 (i7/GTX1050 Ti). It has had audio issues from the start. First problem was that if I had a youtube video running in Chrome and minimized the window the video crashed. I suspected that this was the audio driver because I could hear clicking when this happened.
I changed the audio drivers to default windows HD audio and that fixed the problem, however now there was a new problem - every time there was any sound, there would be clicking right before it, and a "white noise" sound for a few seconds after it. Otherwise the sound was ok. To fix this I downloaded the latest Realtek audio driver from dell.com (v 6.0.1.8166) and installed it. This made the clicks/white noise go away (good) but the audio itself sounds like a tin can, no base at all, even if I turn my subwoofer all the way up.   Any ideas how to fix this?

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RELEVANCY SCORE 62.8

Hello,
I bought the Inspiron 7577 (Full HD version) laptop yesterday and soon after installing Windows 10 Fall Creators I noticed serious lags and stutters on the GUI. Examples: moving the mouse and right-clicking on the desktop: the mouse freezes for a second and then reappears when the right-click menu shows. Or when you click on the battery indicator in the taskbar and try to move the mouse while the battery menu slides out - mouse freezes again until the menu shows. Or when I open the Settings menu and click on the System icon and try to move the mouse - same stutter. It also happens when you click on the Control Panel from search. Sometimes the windows themselves lag when being opened and animated.
I suspect it is an issue with the Integrated Graphics and the NVIDIA GPU switching. I have installed all the latest drivers from the Dell website. Also tried switching to the ones from Windows update and it still doesn't help.
Is there a resolution to this problem? Will switching to an earlier version of Windows 10 help?
My Dell configuration comes with i7, 16GB ram, 256 SSD + 1 TB and - I repeat - is the Full HD version.  
The laptop is unusable like this and If this issue is not resolved I will be returning it.
Any help will be greatly appreciated! Thank you.

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RELEVANCY SCORE 62

Hello,Why does the 2017 Inspiron 15 Gaming 7577 model have no Windows 8.1 support?

A:2017 Inspiron 15 Gaming 7577, no Windows 8.1 support?

Starting with the seventh generation Intel Core platform (and AMD Ryzen/R9, R12 APU) only Windows 10 is supported.  It's Microsoft -- not Dell -- that is locking out older Windows on newer CPUs.
support.microsoft.com/.../the-processor-is-not-supported-together-with-the-windows-version-that
Dell is following Microsoft, as all OEMs must.
www.dell.com/.../microsoft-windows-operating-system-support-for-intel-kaby-lake-processors
if you want to run anything older than Windows 10, you must go no newer than the Skylake (6th generation) platform.

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RELEVANCY SCORE 62

I bought recently Inspiron 7577 with GTX 1060 max-Q 16GB ram and an i7 CPU. When I play games, this laptop gets super hot. I have already added a cooler but it doesn't help. I want to purchase opolar laptop cooler =

to put it on ventilation to see if it is going to cool it down a little bit. But it have two ventilation's at the back so I don't know on which one i can put it or it doesn't matter? Because I read that one side pulls air in and the other pushes it out.

A:Inspiron 7577, question about vents at the back of laptop

zareapa,
I made some additions to your post so that we could understand the product to which you were referring.
"I have already added a cooler but it doesn't help"* What cooler?
Based on the Service Manual for the Inspiron 7577,
The bottom base cover vents pull air into the chassis =
And both rear vents are pushing air out of the chassis via the fans =
Based on that, the opolar laptop cooler will not work. You would need to find a laptop cooler that is designed to sit under the laptop.

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RELEVANCY SCORE 62

Are we forced to only use dells nvidia drivers?  Thought these days we could use the official nvidia drivers in gaming notebook gpus. The latest 385.69 drivers cannot detect the 1060 maxq gpu. I even tried going back a few previous versions with the same result. I know I could use the nvidia drivers with ASUS and MSI notebook gpus.

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RELEVANCY SCORE 62

when using SupportAssist, it advises me that a new driver for the 8265 WIFI card is available, it downloads and finishes but fails to update the driver.

new version 19.70.1.1 A08
old version 19.50.1.6

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RELEVANCY SCORE 60.8

Hi, Dell Community,I have some problems with the sound on a Dell Inspiron 15 7577 running Windows 10 Pro Creators Update (with the latest quality updates), all latest drivers installed. The laptop is configured with i7, 16GB, 256 SSD + 1TB, GTX 1060.First: I have discovered that if I plug in external speakers after I have booted the laptop and if I adjust the volume or play a Youtube video for example, there is a static glitchy sound before the audio starts - as if the sound card is activated. A quieter noise is heard when the audio stops - again, as if the sound card is shut down (to conserve battery?) If I boot the laptop with the speakers plugged in, this doesn't happen, so I believe it's a matter of a software glitch that should be addressed in a future BIOS update. Of course I have tested the speakers separately and they're fine. All of this happens with the laptop plugged in. The issue is resolved if you put the laptop to sleep and then wake it again. Still, it's quite inconvenient.Second: I have noticed serious lagginess with the notification sounds. If I am playing some music, it seems the notifications are OK and on time. But if no sound is playing the UAC prompts or confirmation prompt sounds play 1-2 seconds after the popup appears or they don't play at all. Taskbar notifications seem to work a bit better. Maybe again it's a matter of keeping the sound card *alive*?Does anyone have the same problems? I believe these are software bugs that ne... Read more

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RELEVANCY SCORE 60.8

Hello, I'm basically having the exact same problem as referenced in this thread : http://en.community.dell.com/support-forums/laptop/f/3518/t/20021480 
I received the laptop yesterday. It came with the 256gb Toshiba NVME SSD and an empty SATA slot. After updating windows and installing the latest drivers from the dell driver support page (included the latest bios, version 1.1.3) I turned off the machine and installed a Samsung 850 EVO 500GB SSD in the spare SATA slot. As in the referenced post when I turned the laptop back on the hard drive was not seen by the BIOS, Intel RST, or Disk Management within Windows. The BIOS is set at it's defaults which are UEFI and RAID I believe. I went through the Dell Diagnostic and no issues were found, the laptop performs perfectly except for this issue.
I'm happy to go through troubleshooting but in the linked post user ttmcmurry has really went all out documenting the issue so I'm not sure what I can add on that would be helpful.

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RELEVANCY SCORE 60.8

bought yesterday, and it is not working, is there a Driver for win7?

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RELEVANCY SCORE 60.8

I recently purchased a Dell Inspiron 7577 gaming laptop after dong alot of researching and watching reviews on gaming laptops in the 1000ish USD range. One of the major factors in deciding to go with Dell was the build quality and thermal design on the 7577. However, once I got in my hands and did some gaming with it I was slightly disappointed with it. And my biggest disappointment is the fan noise. Now I've already looked into it and my fans are working as intended. However they are annoyingly loud and the user has no way to customize the fan curve, or decide within a certain range how aggressive they want the fans to be. Most other manufacturers (Lenovo, MSI, Asus) Have some utility to customize fan speed in some way.
It seems the fan curve is set up to keep the thermals of the CPU and GPU to 60C. Upon monitoring the temperatures while gaming, as soon as the GPU or CPU pass 60C the fans go into max speed becoming whiny and loud. 60C is a good number, I personally like my components cool, but 65C and even 70C is not an unsafe number. And extending the temperature limit up by 5C would greatly reduce fan noise.
Also the fans take far to long to ramp down after even a short 30-60minute gaming session. Even setting the power setting to power saving, reducing the CPU to 800mhz and even after the CPU and GPU are sitting at low 40s the fans sit at max speed for 5-10 minutes. The chassis of my laptop is warm to the touch on the top and bottom but not uncomftably hot.
This seems... Read more

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RELEVANCY SCORE 60.8

I bought inspiron 7577 4 days ago and today when I press the power button the keyboard lights opens and nothing happening what should I do ?

A:Dell 7577 not opening

Contact Dell to have the system replaced.

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RELEVANCY SCORE 60

why the write speed are slow in my dell 7577, while other user (dell 7577) have more than 1000[MB/s]

this is the system info from my dell 7577

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RELEVANCY SCORE 58.8

Am getting slow write speed in my Dell 7577 though it is NVMe SSD...
Is it because of this ?

A:Dell 7577 NVMe ssd slow write speed

There are various levels of performance in NVMe drives - they are not all the same.  Your Toshiba drive is known for being one of the slower models out there -- you're never going to see barnstorming performance from it.

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RELEVANCY SCORE 58

I have read multiple postings about folks spend hours on the phone with Dell about Blue Screens of Death and Inspiron 530. I too bought a Dell Inspiron 530 - the First machine, after installing my lexmark printer 3400 driver not only gave me blue screens but memory issues with the windows desktop not painting correctly and icons missing! So I called Dell and they told me how reset the machine back to the factory settings...but I still encountered the Blue screen of Death even after that and then going to standby/hibernation and coming back - clicking to yahoo and checking mai! Boom Blue Screen every time! I called Dell and they replaced the machine with another Dell Inspiron desktop 1 week ago. I hooked up the new one and the same exact thing has happened - I restored the settings again and have already had the dreaded blue screen Stop error code 0x40000080 even with out now installing anything related to a printer!!! all while coming back from hibernation! So what I have read here is to get around this issue is to never let the machine got to standby or Hibernation is that correct?? or do I need driver updates! why in the world I would need new drivers when this is a brand new machine!!! HELP in CT!

Thanks!
 

A:Dell Blue Screen Stop Error Code 0x40000080 with Dell Inspiron 530

Go into your Device manager and see if there are any conflicts/issues noted by a yellow triangle with and exclamation mark in the center.

You are the second person here today with a DELL computer and 0x80 errors.
 

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RELEVANCY SCORE 58

i have just purchased a DELL Inspiron 15 5000 SERIES - 5559 with Windows 10 Pro pre-installed in Spanish. I have also purchased a DELL 24" additional screen SE2416H.
Whilst watching live internet broadcasts (TV, Youtube etc.) on Chrome, Edge or Firefox, as soon as I connect the screen to the laptop by HDMI cable, the sound on my laptop speakers disappears. Upon disconnection of the HDMI screen cable, the sound re-appears.  
However, the sound doesn't disappear when using other sound applications such as Skype. 
This means I can't enjoy watching internet TV with sound on the 24" screen.
Please advise how to fix this as the main point of purchasing the 24" screen was precisely to be able to watch (and listen to) TV programs.
Regards, 

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RELEVANCY SCORE 58

Hey, im having some issues. I have a DELL inspiron 5100 laptop and i just recently removed a virus that almost destroyed my hard drive, I got it to work fine but after a few days of use it started to freeze up on the DELL loading screen on the start up, i accidently pressed the F12 key and it took me to a screen with different ways to start up XP, like through the Hard drive or a disk.
i selected to run offthe hard drive and it froze up any help?

thanks

A:[SOLVED] Dell inspiron 1500 laptop freezes after DELL loading screen

hi, after you hit F12 did you see the diagnostics program at all? Ordinarily I would say It may be worthwhile running a scan on the hard drive if you can. But, I see you removed a virus, can you tell me if it was with the help of the antimalware section on this forum? or did you just remove it yourself? I need to know if you are absolutely sure you removed all traces of the virus - if you had the help of a forum they would have given you the "all clear". Have you tried starting in safe mode at all?

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RELEVANCY SCORE 58

I have a Dell inspiron 530 that will not boot. Its running xp professional with a core 2 quad. When I turn it on i hear one beep and it sticks at the boot splash screen. F2 and F12 do nothing. So far I have tried the following:

1)Swapped hard drive out with a known working one.
2)Removed both sticks of 1gig ram and placed them in different slots.
3)Swapped out one stick of ram at a time to determine if one is defective.
4)Swapped out all ram with known working ram.
5)Removed radeon graphics card.
6)Tried to do a repair on windows from a disk but I cannot get into the boot settings.
7)Tried unplugging everything except the monitor and power cord.

After attempting these steps I still receive the same results everytime. I was thinking about removing and re-seating the processor, but I figure someone with more knowledge than me would have another suggestion for me to try. I fear the worst for this PC assuming it is the motherboard or processor. No new hardware or software was added to this system when the issue started. Thanks in advance for any help/suggestions.
 

A:Solved: Dell Inspiron 530 stuck at dell splash/boot screen

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RELEVANCY SCORE 58

I purchased my computer and all my software with Dell. I purchased an Inspiron 7000, 17" Laptop, with premium support, accidental Damage, max warranty,  Microsoft Office Suit, and Adobe Photoshop  with Elements 13.  The first "version" of my computer was working 100% perfect with no problems. It got accidentally knocked off the table and the prong inside the computer got bent. The power cord couldn't properly charge the computer anymore. I called Dell to have them fix ONLY the power cord and prong, nothing else was wrong with my computer. I got a phone call from Dell about a week after I turned my computer in. They said the repair is taking longer than the expected. I asked why, they said because they are waiting to located at another facility a part for my harddrive.  I was shocked when they said anything about my harddrive nothing was wrong with it and I did not turn my computer in to have the harddrive fixed. They brushed it off never gave me any reason why they were even touching my harddrive!!  After several phone calls/ time / and headache later they offered to send me a refurbished computer 2 months later. That was the best they could do because they could not locate the part they needed for my harddrive.
(Keep in mind my computer "type" is still active on Dells website and is Dells #1 best selling computer, How do they not have the part??!!! 
I received my refurbished computer. It was another nightmare calling... Read more

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RELEVANCY SCORE 58

Since a few weeks ago, my microphone has only been working when tilting the screen forward. I saw a previous discussion (http://answers.microsoft.com/en-us/windows/forum/windows_vista-pictures/microphone-not-working-that-in-installed-in-my/f4e6d450-8bee-4981-9afc-9f5b86a633f0?auth=1 ) where people have reported similar problems. Although my laptop was still under warranty when I reported the problem to Dell, they proceeded to sending me an onsite technician with a repair microphone part who said that he could not replace just the microphone because I had a touchscreen (you would think Dell would have checked to send the right part), then a refurbished new screen that did not work at all on my computer, and then refused to solve the problem by arguing that my system was no longer under warranty (which it was not by the time they finally sent the non working screen and I called back to ask for another one to be sent—it was all problems from their side). Wondering if anyone has had a similar problem and if they were able to fix it themselves, as now my microphone is not working at all, not even when I tilt the screen.

I have also noticed the same problem for the touch screen. It only works when the screen is tilted forward, and I am afraid that, like the microphone, it will reach a point of no return. It seems to me that there is some faulty wiring from the screen components into the base. Any help would be much appreciated!

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RELEVANCY SCORE 58

Hi
my Dell Inspiron 14z is stuck on the Dell Logo at boot up.
it was working well yesterday, but just become freeze at boot up
I can't press F2 F8 or F12 because it freezes at this point.
Releasing the residual charge did nothing (I drained the battery, have no courage to remove battery as the procedure is kind of complicated) - same problem
Restarting and tapping F12 highlights 'Boot options' but at this point it freezes.
Restarting with Fn pressed had no effect - same problem.

Any advice greatly appreciated!
Cheers,
Eric

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RELEVANCY SCORE 58

I have a Dell inspiron 530 that will not boot. Its running xp professional with a core 2 quad. When I turn it on i hear one beep and it sticks at the boot splash screen. F2 and F12 do nothing. So far I have tried the following:

1)Swapped hard drive out with a known working one.
2)Removed both sticks of 1gig ram and placed them in different slots.
3)Swapped out one stick of ram at a time to determine if one is defective.
4)Swapped out all ram with known working ram.
5)Removed radeon graphics card.
6)Tried to do a repair on windows from a disk but I cannot get into the boot settings.
7)Tried unplugging everything except the monitor and power cord.

After attempting these steps I still receive the same results everytime. I was thinking about removing and re-seating the processor, but I figure someone with more knowledge than me would have another suggestion for me to try. I fear the worst for this PC assuming it is the motherboard or processor. No new hardware or software was added to this system when the issue started. Thanks in advance for any help/suggestions.

A:Dell Inspiron 530 stuck at dell splash/boot screen

Try clearing the CMOS, might be the solution. if that doesn't work you could try flashing the bios, here's the documention on how to do both. Just follow the steps exactly and you'll be fine, it requires you to go into the actual computer to do it.

http://support.dell.com/support/edoc....htm#wp1141353

hope it works, good luck

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RELEVANCY SCORE 58

Hello,

I have a problem with my new laptop and it happens only sometimes. It is around 1 month old and it had this problem from the beginning . The laptop is a DELL INSPIRON 3552
1. DELL LOGO appears
2. Screen backlight is ok
3. Windows won't start ( window's logo doesn't appear ) and if i plug an external mouse the cursor is on the black screen.
If I shut down the laptop from the power button and the start it again it works. It's very random. Once I had to restart the laptop for 3 times before the windows started.
Any ideas ? 

A:DELL Inspiron Windows screen black after DELL logo

Hi,
Thank you for writing to us!
As we understand that the system doesnt not boot and just goes up to the Dell logo and after multiple restarts the system works fine.
In that case ,Can you boot the system into " Safe mode " and check if the same happens..You can also perform a system restore and also check for updates pending .
Thanks
Robin

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RELEVANCY SCORE 58

I was just watching a movie on my Dell Inspiron 1564 which I have been using for the last 7 years. I know it's a bit old but has worked perfectly for me until today.
I close the lid so that I move my laptop to the balcony. When I opened it I saw a black screen, the power led was on and no hdd activity was shown on the respective led. So after waiting a while I manually switched it off through the on/off button.
After that I switch it on again. The power led is on. From the led showing the hdd activity I can see that the system tries to boot the hard drive but fails. However there is no Dell starting screen, boot options or anything. At the moment when this occurred I was logged in an Ubuntu 14.04. I have a dual boot Dell with windows 7 and Ubuntu 14.04.
I am aware that probably this is not something I can personally fix. However I am really stressed about my hard drive because I am at the end of my thesis and although I have backed up many things I had not for the last 2 weeks when a lot of serious work was done. Could someone try to narrow down to the possible reasons for this incident?

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RELEVANCY SCORE 58

Is it possible that UHD screen on my new Dell is looking like that? Should I return it? Please let me know your thoughts!  Please see how it looks in the dark!  

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RELEVANCY SCORE 57.2

At the head of this I will suggest that this is a motherboard failure.
Cannot use the function keys.

I have:

1) unplugged all peripherals prior to start up
2) unplugged from mains and held down starter key before plugging and restarting.
3) Cleared CMOS as per owners manual p 196

I now have lined down the screen and the Dell splash screen is just sitting there like an inert screensaver.

Note: no abnormal beeps.

I've uploaded what the screen looks like.
 

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