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DELL XPS 9350 USB-C port external display

Q: DELL XPS 9350 USB-C port external display

I use a XPS 9350 for about a year now. Its a certified refurbished with core i7, 16 GB and 512GB SSD.
I had an issue with usb C adapter tha has a lan port, HDMI port and usb 3 port. When I detach and reattach the adapter with laptop power on I almost always loose the external monitor (extended desktop mode) display. Display properties showed that cant detect the external display. the external monitor also goes to idle state. I need to turn off / restart laptop several times to get the external display on, sometimes for a whole day it did not come back at all.
I found a work around, when this happens go to display properties and change the "Extended desktop mode" to "Duplicate the display" mode and the apply, the other monitors get back to normal. you can reapply the Extended mode afterwards and it works fine.
I use kwmobile usb c hub.
I hope this post also help someone else. It s pity that a fine laptop has so much issues still to be addressed. (Auto wake up is killing me!!)

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RELEVANCY SCORE 200
Preferred Solution: DELL XPS 9350 USB-C port external display

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RELEVANCY SCORE 93.2

Hello everybody,
I have an external USB 3.1 enclosure (Vantec Nexstar USB 3.1, model # NST-270A31-BK) that I am connecting to the USB-C (Thunderbird 3) port of my XPS 13 9350 laptop.  The drive does not start even after using two different USB 3.1 cables.  I have installed all the USB and Thunderbird drivers from Dell's website and activated the port in BIOS, but still have no luck getting the drive to run.
Thing is, when I plug the drive into one of the standard USB ports using a USB 3.0 cable, the drive boots up and is recognised by the laptop with no problem.  So if my troubleshooting was done correctly, the USB enclosure and cabling is not faulty, so the problem must lie with the USB-C port.  Has anybody successfully used the USB-C port to access external storage with any luck?

Cheers,
Kokanee

A:Dell XPS 13 9350 USB-C port and external storage

I am using XPS 13 9350. I have a Kingston Duo Flash Drive which has both USB C and USB 3.0 connectors. When I first bought the notebook, it was able to detect the flash drive, however transfer was very slow. After a series of driver updates, it can no longer detect the drive. However, the drive works when I use the USB 3.0 connector to plug it in the USB 3.0 drive. So I suspect it is the USB C port of my computer which is not working.
I have restored the computer to factory image and redownloaded the drivers, no luck getting it to work. Right now I am intending to send the laptop to Dell to check out.
Do you have any luck making the USB C port work?

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RELEVANCY SCORE 91.2

I bought a Dell XPS 13 9350 in December and I wanted to connect it to an external monitor via the thunderbolt port. I bought an type c to hdmi adapter off amazon and it connects. (Actually bought 2 and the problem persists). But occasionally both my screen and laptop will turn black then back on again. This causes my video that i'm playing to either freeze/crash (netflix/youtube) which is SUPER annoying. It goes from occasional to quite often. It's really random.

My drivers are up to date, cable is new and the monitor is new from boxing day. 

Any help is appreciated :)

A:Dell XPS 13 9350 Connecting external monitor via thunderbolt port

There are several posts on this forum about this issue.
SEARCH.

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RELEVANCY SCORE 88

When I connect my Dell XPS 13 9350 laptop with QHD display to an external monitor through the DA200 USB-C to HDMI connector the external monitors flicker constantly (laptop is fine-no flickering). Sometimes it works for like an hour then starts to flicker or longer so its not consistent. Below are the troubleshooting steps Dell has walked me through (including sending me a new DA200 part) to no avail:
- Dell has sent me a new DA200 USB C to HDMI part
- They have upgraded the Thunderbolt drivers and all other relevant drivers to latest ones (as of June 15 2016)
- I have tried on different monitors (5-6) and tried different HDMI cables.
Dell doesnt seem to know what to do now. THey have refunded my DA200 part purchase and told me to buy a separate HDMI to USB-C cable to test. If that fails it seems they will replace the motherboard. They say it could be an issue with the external monitors not being compatible with QHD, but this is not documented anywhere (they admit) and I havent heard anyone else having this problem on the internet and surprised every single person using this setup has QHD external monitors. This is an unworkable situation for me as I work in PC labs all day connected to external monitors.
Any advice? 

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RELEVANCY SCORE 87.2

I have exactly the same issue. Can you please advice me. I have the latest xps 13 9350 with qhd screen. Laptop's screen works just fine, but the external screen looks very ugly. Basically the same problem as described by the topic starter.

A:RE: Dell XPS 13 9350 improper contrast / colors via HDMI on external display

Yuriy,
Please reply with the brand and model of LCDs that you have tested with the notebook and please include what resolutions that you are trying with the notebook and I may be able to help. 

TB

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RELEVANCY SCORE 87.2

I have a Dell XPS 13, model 9350 (released Fall 2015), with the matte 1080p display (non-touch).  It has the new USB-C / Thunderbolt 3 port to connect to external monitors.  It requires an adapter to connect the USB-C port to HDMI inputs on external monitors
I have purchased two different USB-C to HDMI adapters and have tried connecting both to my relatively new LG LA6900 1080p HDTV as well as an older 1080p computer monitor, both with HDMI inputs.  Regardless of which adapter or external display I use, the colors come out washed out with very poor contrast when I export to the displays.  Regular greens and blues become neon, the whites are so bright they wash out all detail, browns are a light yellow, etc.  In general, the contrast and colors are so off that the external displays are pretty much unusable.
I have used both of these monitors as external displays for several other laptops with no problems.  I never have to adjust the monitors’ settings or the computers’ settings.  With the Dell, I have tried every imaginable adjustment on the monitors.  I have also used Windows 10’s color calibration tool.  I have also played around with the display driver’s settings. I also tried using several different HDMI cables. NOTHING fixes the bad contrast and washed out colors.
By process of elimination I know, therefore, that the problem lies in the Dell.  I have spent hours on the phone with Dell tech support.&... Read more

A:Dell XPS 13 9350 improper contrast / colors via HDMI on external display

Regarding the notebook, am I correct in understanding that the color problem only appears on your two external monitors and not on the LCD of the notebook itself? If this is correct then I don’t suggest reinstalling video drivers, if the LCD has a good display the drivers aren’t going to be the problem.
Have you tried other connections than thunderbolt to HDMI? Does the TV and monitor have Display port, standard VGA or DVI connections that you can try different Adapters with?  I certainly understand how you may not have these extra adapters lying around but if possible, this may be a way to see if it’s a problem with the type of adapters you are using, or a problem with any type of adapters.  You mentioned you have tested both displays on other notebooks, where you using thunderbolt to HDMI adapters on these other notebooks?
I mention power options on a lot of my posts but with notebooks you can’t emphasize it enough, I certainly suggest testing with the AC adapter connected to the notebook, and the Windows Power options plan set to High Performance and check to see if that makes a difference.
I don’t know if I suggest a service right now, especially if I am correct in understanding that the image on the LCD is fine but it may eventually be something to try. I will shoot you a DM to get your information if this turns out to be a suitable option.
 
TB

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RELEVANCY SCORE 73.6

Hi,

I would greatly appreciate any assistance I can get regarding some problems Im having with my laptop. Long story short I purchased a TB16 dock, managed to update all the drivers and firmware but still cannot seem to get my laptop to charge via the dock.
Everything else works; three displays, ethernet, mouse/keyboard. Everything except charging. The battery bar says that its charging but my battery slowly drains. BIOS says a 45w adapter is connected so it seems to recognized that its plugged in. I know its not the dock since my Brother's 9550 charges just fine. 
Thank you for any help I can get!

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RELEVANCY SCORE 72.8

Hello there,
I have been trying to connect my xps 13 9350 to a Hanns.G monitor with a resolution of 2560 x 1440 using a DA200 adapter without success. The display is detected, but the built in monitor just goes blank and the external monitor shows nothing.
Has anyone had any success connecting this laptop to an external monitor?
Many thanks in advance.
C

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RELEVANCY SCORE 71.2

Hi,
I have noticed that whenever the (non-touch) screen on my Dell XPS 13 9350 refreshes (e.g. with the mouse pointer moving, webpage scrolling, etc.) I hear a buzzing sound from the bottom left of the display.
Uninstalling the Intel display driver and using the Microsoft Windows generic display driver stops this buzzing from occurring, but that also stops the screen brightness hotkeys from working so it's not really a solution.
Does anyone know how to resolve?
Thanks

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RELEVANCY SCORE 71.2

Hi,
I have noticed that whenever the (non-touch) screen on my Dell XPS 13 9350 refreshes (e.g. with the mouse pointer moving, webpage scrolling, etc.) I hear a buzzing sound from the bottom left of the display.
Uninstalling the Intel display driver and using the Microsoft Windows generic display driver stops this buzzing from occurring, but that also stops the screen brightness hotkeys from working so it's not really a solution.
Does anyone know how to resolve?
Thanks

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RELEVANCY SCORE 70.8

I bought an USB-C to HDMI adapter cable to connect my Dell XPS 9350 to an external monitor (Dell U2414H).
I connect my laptop with adapter via USB-C, the HDMI port of adapter with HDMI cable and the HDMI cable with the external monitor. After that, the external monitor detected the laptop but it displays error message like that "There are no signal from your computer. Please press any key to wake up it".
My laptop still running, I also changed mode to duplicate or external screen and update all drivers but nothing change.
I checked the Intel Graphic Setting, it also detected the external monitor.
Please see attached images for more information and help me to fix it.

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RELEVANCY SCORE 70.4

Windows 7 EnterpriseSystem does not see or react to external display when connectedNothing displays when connectedExternal display says nothing connectedTried multiple dongles - same results
Other system that include a VGA connector work just fine to same external display.

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RELEVANCY SCORE 70

Hi. I have a new Dell XPS 13 9350. When I connect external monitors via the Dell Adaptor (VGA connection), the monitors remain blank. The adaptor seems to be working, well at least the USB output is. I know that the monitors and VGA cable are working fine. I've updated the Video Drivers and the BIOS.
Any ideas?

A:External monitors not working when connected to Dell XPS 13 9350

This sort of sounds like my problem!
Does yours work if you completely power down the unit, then attach all cables and turn monitor on. Then turn on your laptop? This works for me but is very annoying to have to power down and up just to connect. Wonder if anyone has a solution that works for us both...

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RELEVANCY SCORE 69.2

Dear all,
Wonder if you can help me solve a problem. I have just received an XPS13-9350 from the Outlet last week. It was certified refurbished.
I've tried to connect a VGA monitor to it via a USB-C to HDMI, then HDMI to VGA cable. The HDMI to VGA cable works perfectly on my Inspiron 15. The setup also works if I full power down the XPS13, attach USB-C to HDMI to VGA to monitor, and then boot up. The external monitor then works almost perfectly (with the exception of Netflix's video player which makes it flicker blue - Youtube and local video are completely fine).
What I cannot do is plug in this monitor whilst the XPS13 is on already - which is inconvenient as I move on and off desk a lot, and powering down the computer every time is unhelpful. Oddly, the monitor will also not be recognised if I simply Restart from Windows. I have to fully power down and plug everything in before switching the computer on again.
I have updated BIOS, video card and Thunderbolt drivers since and none of these has solved the problem. My system info is:
DELL XPS13-9350
Windows 10
Core i7-6560U, Intel Iris 540 graphics
8GB RAM, 256GB SSD.

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RELEVANCY SCORE 68.4

My xps 13 9350 laptop screen is just blank but when I hook up an external monitor it shows everything. I went to my display settings and it doesn't even recognize a second display, for some reason it thinks the external monitor is the main screen. When I click "detect" it doesn't detect a second display.
I have booted in safe mode and everything works on the actual laptop but otherwise it only boots with a an external display.
Any help would be appreciated.

A:Dell XPS 13 9350 only recognizes external monitor, laptop screen black

Hi,
Thank you for writing to Dell Community Forum.
Please try to run the on-board diagnostics <F12> and capture any error codes and messages.
Also, can you boot into BIOS?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 66.8

Here is my situation,
I own a Lattitude E7450, and needed to connected two displays to it. I went ahead and bought the Dell E-Port Plus Advanced Port Replicator with USB 3.0, since it has 2 DVI ports on the back. It shows it is compatible with my laptop.
I set up my dock, connected my laptop, as well as both external monitors. Only one monitor shows a duplicated desktop. When I go into the display settings, I cannot see any existence of another external display being connected.
All of my drivers are up to date, restarted laptop many times. Pretty bummed out.
Anyone have any solution/knowledge to this?

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RELEVANCY SCORE 66.8

As mentioned in the title I have both pieces of hardware.  I also just purchased a third Dell U2414H LCD monitor.  I am trying to connect all 3 via display port.  However it seems that all I can do is 2 monitors?  When I try to daisychain them I got 2 monitors mirroring each other and one through HDMI off the laptop.

Is this a physical limitation of the replicator?  Is there a firmware update somewhere?

A:Dell Latitude E6520 & E-Port Plus 2 - Display port issue

The E6520 comes with Intel HD Graphics 3000.  The specs for that GPU are buried in the specs for the CPU itself, but if you go to ark.intel.com and look up your CPU, then scroll down to the graphics section and verify that it shows Intel HD Graphics 3000, you'll find that that GPU only supports 2 independent displays, which is why you see mirroring.  More recent Intel GPUs do indeed support 3 displays, but no Intel GPUs to my knowledge yet support 4.
If your E6520 has the NVIDIA discrete GPU, I can't find any information on NVIDIA's site about maximum number of supported displays, but based on your experience I would assume it's 2 unless indicated otherwise.

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RELEVANCY SCORE 61.6

I have a Dell XPS 13 laptop running Windows 10. I have just purchased a Dell U2515H monitor which I am waiting for delivery for as we speak. I believe the monitor has quiet a few inputs however I am not 100% sure which lead to get to connect them both and which port I use on the Dell Laptop. Looking on the left hand side of my laptop there is a port with a lightning sign next to it, is that called Thunderbolt? and is that my monitor/display port? and what lead do I need? it looks like some sort of micro socket!

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RELEVANCY SCORE 61.2

 Can I use 2 external monitors on X1 Carbon Gen2 using onelink rtl8153-2 (Pwr,VGA,Ether) and Display port. Want to turn off lcd and use just 2 ext monitors without getting A usb C adapter. My plan is to use a DP-> VGA adapter. 1080P resThanks

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RELEVANCY SCORE 61.2

 Can I use 2 external monitors on X1 Carbon Gen2 using onelink rtl8153-2 (Pwr,VGA,Ether) and Display port. Want to turn off lcd and use just 2 ext monitors without getting A usb C adapter. My plan is to use a DP-> VGA adapter. 1080P resThanks

A:2 external monitors using onelink & Display port

Hi 944V8! Welcoem to our forums community. Base on the product reference: http://psref.lenovo.com/Product/ThinkPad_X1_Carbon_2nd_Gen, you can connect a maximum of two external displays. The maximum resolution is : 3840 x 2160 at 30 Hz through the mini display port and 2880 x 1620 max resolution at 60Hz through the HDMI port. We highly suggest you to connect it directly to the external monitor because passing it to a VGA port would degrade the display quality.

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RELEVANCY SCORE 60.8

Hello, I was using my samsung tv as an external monitor using a USB-C -> HDMI adapter without any issues since the day I got my T470.Since a few days, when I plug in my adapter, nothing happens anymore, as it is no longer recognized at all, using the HDMI port works fine though.I tried with a different USB-C -> HDMI adapter and got nothing either, so I assumed it is an issue with the port itself. Here are my thunderbolt options in the BIOS :   Then I checked in the deviced manager to see if the Thunderbolt controller is showing, it's not.  I redownloaded the Thunderbolt software from T470 support page and reinstalled it, version is 17.4.78.15Then I downloaded the Thunderbolt firmware update (https://pcsupport.lenovo.com/id/fr/downloads/DS121681) and ran it in Administrator mode.The update fails with this message "no thunderbolt controller found, or thunderolt software is not present in the system"  I saw in that similar post (https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Thunderbolt-TB3-NOT-found-in-device-manager-f...) that turning off the option "Thunderbolt BIOS Assist mode" in the BIOS made the thunderbolt controller appear in the device manager, but this option is not available in the T470. Everything is up to date according to Lenovo System update software.Trying to restore windows to a previous point failed at each attempt.My current windows 10 build is 1607 (14393.2214) I'm running out of ... Read more

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RELEVANCY SCORE 60

Hello
Delll U2515H.Does the mini display port compatible with standard 1.2? There is no info about it in manual.

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RELEVANCY SCORE 60

Win7 Pro SP1 current.IN2VDO73WW6.exe intel display driver applied. There is no Nvidia in laptop. Plug monitor to HDMI port but intel driver doesn't see it. NWN/NWN2 play fine on laptop builtin screen. What am I doing wrong? Huge thanks to Lenovo for having a current win7 driver list for this old laptop.!!box label





_________________________________________________________IdeaPad V570-1066A9U, Built 5-22-2011, BIOS 44CN36WW(2011-08-04)Win7 Pro x64 clean install. Sammy 840 Pro 128GB SSD. Fast! Used nice hardware manual to re-grease CPU and remove tiny bit of lint.

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RELEVANCY SCORE 60

Win7 Pro SP1 64bit current.IN2VDO73WW6.exe intel display driver applied. (8.15.10.2342)  Plug monitor to HDMI port but intel driver doesn't see it. NWN/NWN2 play fine on laptop builtin screen. What am I doing wrong? EDIT: bios said 43CN43WW, KBC 43EC29WWran 44CN43WW.exe in win7 admin modebios now says 44CN43WW, KBC 44EC29WWNow when I click detect in resolution it saysAvailable display output on: Intel HD Graphics familyBut still no ouput. Installed the intel driver update software but it didn't find anything to change. Huge thanks to Lenovo for having a current win7 driver list for this old laptop.!! Moderator note: image containing serial number removed to prevent abuse.  If you re-post the image, please obscure the serial number.





_________________________________________________________IdeaPad V570-1066A9U, Built 5-22-2011, BIOS 44CN36WW(2011-08-04)Win7 Pro x64 clean install. Sammy 840 Pro 128GB SSD. Fast! Used nice hardware manual to re-grease CPU and remove tiny bit of lint.

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RELEVANCY SCORE 60

I have a new Lenovo Thinkpad T490 with an Intel UHD Graphics 620 controller and whenever I try to connect an external display through the HDMI port the display is detected, but nothing shows on it. The screen either remains black or a "No signal" message is displayed on it. Displays seem to be working fine through the USB-C display port. I am primarily using Ubuntu 19.10, but I tested the problem on Windows 10 and it is the same. The graphic card drivers and the BIOS are up to date. I also tried with different monitors and none of them works. Here's an output from the xrandr command, where the display is detected on the port HDMI-2. I tried multiple resolutions, refresh rates, but nothing works. Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 309mm x 173mm
1920x1080 60.00 + 59.97* 59.96 59.93
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
... Read more

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RELEVANCY SCORE 60

Hi there, I have a spectre x360 which I am using with 2 monitors: 1 x 24in monitor plugged via HDMI - HDMI lead1 x 27in monitor pluged via mini DP - full size DP lead I have the laptop screen and the 2 monitor screens on at the same time - so effectivily im using a total of 3 screens. Everything works fine until the laptop goes to sleep. When I wake up the laptop, the laptop screen and the monitor plugged in via HDMI turn on. The monitor plugged in via display port doesnt wake up. The only fix is to unplug the mini displayport cable and plug it back in to the laptop - this wakes up the monitor. The issue with unplugging and plugging the cable back in is all the windows that I had opened get moved about and its very frustrating. Please advise how I can get the laptop to wake up both monitors. thanks    

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RELEVANCY SCORE 60

Thinkpad X230iI have an Acer R221Q external monitor. If I connect my Thinkpad to the monitor's HDMI port using the Mini Display port, in Windows 7, I get the dreaded blinking.If I connect from Linux Mint, everything works perfectly OK!!!!! Is there a solution for the Windows fault?

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RELEVANCY SCORE 59.6

Hello,
I was wondering if anyone knows if OptiPlex 7050 which has two display port will work with dell monitors that only have display port.  I would like to have both dell monitors connected to the CPU with their own display port cables.

Thanks
Atif

A:Dell 7050 SFF Dual Display Port

Hi salehati,Thanks for posting.I believe your question was answered here:  http://dell.to/2ygeC6P

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RELEVANCY SCORE 59.6

Hello, everyone.
I am using a Latitude 3540 laptop with switchable graphics (Intel HD Graphics, AMD Radeon HD 8850M). As soon as I got the laptop, I upgraded to 8.1 (probably a mistake!).
All of my drivers are up to date according to Device Manager, and I've updated the chipset and BIOS and everything according to the Dell website. But for as long as I've had this laptop, the VGA port will not work! I'm using a VGA cord that has worked with other laptops before without issue. The laptop will not output to projector, external monitor, or a TV. Pressing the win-P combination brings up the ability to extend and duplicate my screen. When I change those settings, my screen resolution will change, but the external monitor/projector doesn't display anything. When I try to detect displays in my graphics properties, it just doesn't detect anything that's connected.
Is my VGA port faulty? Or does anyone have any suggestions on what else to try at this point? My laptop is still under warranty, so I suppose I could always send it in to be fixed.
Thanks for the help!

A:Latitude 3540, Win 8.1: VGA port faulty? Will not display to external monitors or projectors

did you get response on your question?

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RELEVANCY SCORE 59.6

I have a P1 GEN2 OLED. While the internet is flooded with complaints of the OLED screen itself, the thunderbolt 3 port of my P1 GEN2 magically stopped working for no reason.  I have been using the laptop with an external display ever since I got the laptop. All went well. Suddenly from yesterday, the external display starts turning into a blue sreen with "NO SIGNAL" shown on it.  I had a windows cumulcative update (KB4532693) and windows security update (KB4524244) yesterday and I suspected that the update might be the culprit. I rolled back the OS. No change. Still NO SIGNAL.  I searched this Forum. Played with Thunderbold 3 menu in the Bios. Everything was enabled and every single option of "security level" was tried. Still NO SIGNAL.  I checked Intel Mangaement Engine software. It is already the latest version. Reinstalled it. Still NO SIGNAL.  I checked Nvidia driver. Latest version already.  In sum, the problem is: the thunderbolt port is still able to power the extenal display but just simply does not pass signal to the external display. HDMI port, however, still passes signal if use an HDMI cable.  I want to give it a shot here to see if anyone has experienced similar issues and how they sovled the problem before I call Lenovo technical support, the staff of which does not seem to know more than some people here on this Forum. 

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RELEVANCY SCORE 59.2

I have an inspiron 1501 that is less than 3 years old. Suddenly, all 4 usb's stopped working. I've done everything but toss it out the window and it has been deteremined that it is a hardware issue. (between 2 dell techs and an indpendent I took it to who swapped hard drives and reinstalled os to no avail.)

Rather than replace the motherboard, isnt' there some kind of external attachment that I can buy that will give me power for usb's so I can print and back up data? The local computer store has sold me 2 different ones, neither one worked. One I saw in an old string was for a pc not a laptop. The place I was told it would be inserted is where there is a small blank plastic tray that pops out.

Next time, rather than spend an extra $500 on a Dell, I'm just going to buy a cheap computer since they only last 2 years no matter what. But for now, I just want to be able to back up my files on a chip and print.

Thanks!
Marie
 

A:Dell Inspiron 1501 external USB Port attachement

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RELEVANCY SCORE 58.8

Hi,

I'm wondering if someone possibly help as I'm not sure where to go next.

I have a Dell U2311H monitor connected to a XFX Radeon 6850 via its DisplayPort and I'm having problems with random flickering where the monitor picture goes black for a few seconds.

I have another monitor, an old HP, connected via DVI and a 1080p Sony LCD TV connected via HDMI.

I have had the Dell and HP monitors connected via DVI for months without any problems but I wanted to extend my Win 7 desktop to all 3 displays and I believe you can't do that using DVI, DVI and HDMI, hence why I want to use the display port.

I have tried 2 different displayport cables, so I don't think it is that. I don't have another gfx card or monitor to try to eliminate from the process.

One thing I did notice is that if I change the resolution from 1080p to 720p it seems to fix the problem. I'm wondering if it could be something to do with the displays running at different resolutions? Although I did try both the TV and Dell running at 1080p but there was still a problem.

Any suggestions greatly received,

Thanks
 

A:Display port flicker on Dell U2311H monitor

Hi,

I happen to see this thread when searching for solution for the same problem. I am using 3 monitor display setup, using U2311H connected with displayport to HD 5770 graphic card and 2 samsung 940b monitor connected with DVI to the same HD 5770 graphic card.

U2311H flickers (screen become totally black) for 1 to 2 sec at random times and return to normal.

I did not try any other display port cable yet because I did not have time to buy another one.

Seems like adbarnes have the same problem, I am wondering if it is because we are using 3 display setup? or display port? Or maybe there is something wrong with U2311h?

I have been using U2311H for some time, this flicker problem happens recently.

adbarnes, have you discovered how to solve the flicker problem?

My dell U2311H is using 1920x1080 (recommended) resolution
My samsung 940B is using 1280x1024 (recommended) resolution
(all using the recommended resolutions)
using win 7

Thanks everyone for helping
 

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RELEVANCY SCORE 58.8

Dear Dell Community,

I have a Dell Monitor U2713HM Resolution 2560 X 1440.  And a XPS 13 9343.  Can anybody advise what the Max resolution for the Mini Display Port is ?  I seem to only be able to extract only 1920 X 1280. 

Thanks  
Les

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RELEVANCY SCORE 58.8

Dell Precision 7510 is not outputting via Display Port when switchable graphics is disabled. HDMI does work.
External Display is U3417w and isn't even detected.
Ch king latest BIOS and drivers. Nvidia drivers are downloaded  from Dell not Nvidia website.

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RELEVANCY SCORE 58.8

Hi All/Dell,
The HDMI output or the display port converted to HDMI does not drive my 2560x1600 DVI/HDMI external monitor.
What is the max resolution that can be driven by the HDMI and display port?
If I get a new display port external monitor, I want to make sure the display port output from the laptop can drive it.
I looked all over the User Manual, spec sheet, etc and could not find this information.
Thanks,
Carlton. 

A:DELL XPS 15 9530 - Max HDMI/Display-Port Resolutions

Hey Carlton,
Thanks for the post! The specifications will differ depending on the GPU used in version of the system you’ve purchased.
For options purchased with the Discrete NVIDIA® GeForce® GT 750M 2GB GDDR5 card see:www.geforce.com/.../specificationsFor Intel® HD Graphics 4600 only systems see:software.intel.com/.../quick-reference-guide-to-intel-processor-graphics
Other factors that may have an effect include the method you are using to display video on the external monitor, clone / extend, the cable being used, the video drivers installed and the settings capabilities of the monitor that you’re using.
Thanks,

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RELEVANCY SCORE 58.8

I found some contradictory posts where one dell representative  said that the XPS laptop could only output to 1080p while  a different dell representative said that it could support up to 2560x1600, not sure if models differ on those posts though. Intel HD 4400 claims that with a 4rth generation U series processor can support resolutions up to 3840x2160 at 30Hz with Display Port 1.2.
What is the maximum supported resolution via mini Display Port for Dell XPS 9333 (i7 4510U, Intel HD 4400)?
Can a docking station like D3100 support higher resolutions like 4k on this model?

Any information would be very helpful, thank you!

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RELEVANCY SCORE 58.8

Hallo Community, I am using my X1 Carbon gen 4th with an external Monitor via HDMI cable. Now i would like to try to add another external Monitor on it. Without any docking station would be perfect. I notice that there is also a mini display port on my device. I suppose I can connect one monitor via HDMI and the other with mini Displayport? Will these two monitors work together at the same time? I would like to ask, if anyone has experience about that?   Thanks for the  inputs in advance! 

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RELEVANCY SCORE 58.8

System is a Latitude E5570 in E-Port Plus II dock, connected to two Dell U2515H monitors via Display Port.
Primary monitor blanks regularly for 2-3 seconds, but secondary mirror does not.
I have followed all instructions in this knowledgebase article: www.dell.com/.../blanking--flickering-or-blinking-video-issues-on-external-monitor-for-dell-latitude-exx70-exx40--precision-xx10-systems
Unfortunately, no remedy yet.
All graphics drivers are up to date, based on offered driver downloads for my system.
A Latitude E6530 does not show this issue when docked in the same dock with the monitor configuration unchanged. The monitor only blinks when E5570 is in dock. Blinking is irregular, sometimes a few times a minute, sometimes every few minutes, sometimes only each hour.
Changed Display Port cable to primary monitor, did not help.
Monitors are not daisy chained, but connected individually to dock to allow older systems to dock.
Would appreciate any advice.
Thanks!

A:Unresolved 2-3s blinking of external monitor at Dell E-Port Plus II Dock

We had this issue and it was resolved by a firmware update to the MST hub built into the system.  Go to support.dell.com, select your system, select Drivers and Downloads, and search "MST".  Note that sometimes if the OS selected by default there is the one you want, you have to choose some other OS and then switch back for anything to appear.  Anyway, the update you're looking for is Synaptics-VMM3320-MST-HUB-Firmware-Updater_DJG3X_WIN_3.12.1_A03.EXE.  I'd post a link, but most of the time that causes posts to get stuck in moderator queues.  Note that when you run the update, you have to have the system docked with an external display connected and in use, and then restart afterward.

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RELEVANCY SCORE 58.4

Hi, I have a Dell Precision T3620 with only the integrated Intel HD Graphics 530. The motherboard has 2 display ports and an HDMI. I have 2 monitors, both with DVI + VGA inputs. I bought 2 adapters (display port to VGA) but I'm not able to enable both the monitors. The second screen is not correctly identified and remains black. Is it possible to enable both the display ports? I read that Intel HD Graphics 530 has the multiple monitor capability. I've looked for a bios setting too, but I don't see nothing like "enable multiple monitor". Can someone help me? Thanks

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RELEVANCY SCORE 58.4

Hi guys and girls,
I have a fresh installation of Windows 7 Pro 64 bit, and can't for the life of me
get audio or  the Dell U2410 Display port running.  The Fn button seems to work for all but the extend monitor function.
Any ideas which driver I haven't been able to find as yet?

Many thanks,

Stinkypuccini

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RELEVANCY SCORE 58.4

My daughter has a M91P model 7052-A9G serial number S4VEK82 running Windows XP SP3 for compatibility with legacy software.  Her existing monitor is connected via VGA and she now wishes to use a Dell U2715H for better definition.When she connects the new monitor to the display port on the M91P it is not recognised by the system and the video is still only active on the VGA port.She is 80 miles from me and I support her using Team Viewer which enabled me to switch the desktop display properties to digital but still no output on the Dell so I changed it back to VGA so that she could work.The new monitor and display port cable has been tested on a friend's computer where it worked OK. Has anybody met this before and how did you resolve it. Many thanks Firkle

A:M91P will not connect to a Dell U2715H monitor via the Display Port

When I Googled for your problem, I found this on the Dell forum.  The built-in Intel graphics on M91p has DP 1.1: 
 



RE: U2515H - "no signal coming from your computer"





This happened to me when I enabled DP 1.2 option in the menu.
If that is the case, you do not have a DP 1.2 compatible hardware and software/OS. (perhaps if you are using a linux machine)
 
When your monitor tells no signal... push a menu button for about 10 seconds. It will show you other input sources, keep pushing. Then it will bring a menu to disable DP 1.2. Disable it. Restart the computer.
Hope this helps

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RELEVANCY SCORE 58.4

Hi everyone,
I was wondering should I get HDMI to USB C or Display-port to USB C port for Dell UltraSharp U2515Hx 25 inch?
Thank you

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RELEVANCY SCORE 58

My Laptop: Helix (Type 3xxx) Laptop (ThinkPad)Serial Number: R9Z7FE3Machine Type Model: 369843GGot a mini display port connectorGRAPHIC Display adapter: INTEL HD 4000, Driver version: 10.18.10.4358 External Monitor: IIYAMA ProLite LE4041UHS-B1 4K (3840 x 2160)https://iiyama.com/gb_en/products/prolite-le4041uhs-b1/Interfaces & connectors Headphone connectorYesVideo INVGA, DVI, 2x HDMI, DisplayPortVideo OUTDisplayPort (daisy chain)Audion INMiniJackAudio OUTMiniJack, speakersControlsRS232C (IN/OUT) The monitor comes with it a mini display port to display port cable. My questions:Q1. Can I get 4k 3840 x 2160 resolution @ 60 Hz if I connect the monitor to the laptop by using the aforementioned cable?Q2. if I decide to daisy chain via displayport the monitor to another monitor with the  same specification what is the maximum resolution and hz I can get in the second monitor?  Thanks in advance  

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RELEVANCY SCORE 57.6

In my organization we have purchase a few Dell 3040 mini computers and now several of them are having technical issues.  We are supporting dual monitor on all our systems but the issues are:
1. The screen goes BLACK while the user is working but the system is still running for one user.
2.  Another user screen goes white while she is working and the system is still running.
Have installed the latest Video drivers from the Dell site and still the problem persist.  Can anyone provide any tech advice to resolve these issues.

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RELEVANCY SCORE 57.6

Hi,
I have a Dell Latitude E7440, Windows 7
The HDMI-port has been working fine for two years attaching to varius units - projectors, TV etc.Last year it stopped to work with one projector (where it uasually works) so I just used the docking station and an VGA cable instead - did not have time to look for what went wrong. After that, a few months later, the next device stopped to acknowlagde the HDMI signal, now it was my standard Samsung LED-TV. OK, so I guessed that the HDMI-cabel was the problem, but after testing several HDMI cables with no luck, I rather thought that the problem was a physical problemen in the HDMI port at the back of the laptop. To shame, hard to fix that. I now realized that there actually where another digital port on back sida of the laptop, the mini displayport -maybe that one is working? So I bought a converter "mini display port to HDMI" - and whooho - it worked. But just for a few days.. :-(
Now I am back to use the docking station and VGA and as you can understand - that is really anoying.I have been using laptops for + 20 years now so I do think I have some experience. It is not an "Fn + F8" problem or a cable problem. Any suggestions?
/carl

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