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How do I delete files that are "ready to burn to CD" but are missing files?

Q: How do I delete files that are "ready to burn to CD" but are missing files?

Ok so my friends computer has three files sitting in a "ready to be burned" folder on the cd-rw drive. However if you try to delete these three files it says that it "cannot read from the source file or disc."

I tried uninstalling the cd drive but when i reinstalled it the files were still waiting to be burned.

It is Win XP Home.

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Preferred Solution: How do I delete files that are "ready to burn to CD" but are missing files?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


i've been relying on going to "internet options","general" and "delete" then ticking all the boxes on that page..i found out that by doing this,my temporary internet file swere NOT being deleted.is this a vista problem? my pc came to a complete sludge of a slow down today and i found that my internet files folder had files going back a year that hadn't been deleted as i've been relying on ticking those boxes..i had tons and tons of and tons of files.i'm wondering if this is the norm and also is it possible that other files are not being deleted when using that method? if so,then i probably have folders that are totally loaded with trash.

A:Solved: Had to delete temp internet files by "view files" ,"select all" ,"delete"

Have you ever unticked Preserve Favorites website data?

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I burned a CD over the weekend and ever since I can't delete the two files that are in the E:/ drive. It says the files are in use by another program but nothing else is running. There is supposed to be a file that stores temp. files when burning but I only get as far as C:/users/"my user name/? I don't know where to go from there? Please help!

A:Can't delete files that are "waiting to burn".

Hello Kaleb, and welcome to Seven Forums.

You might use the tutorial below to see if they are there to be deleted. Afterwards, you should be able to delete them.

You have files waiting to be burned to disc - Stop Message

Hope this helps,

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Is there someone who has run accross this error and it's solution. I have been recording from TV and Burning shows or Movies to DVD on and Within the Windows Media Center Version 2005 OS. I had a few recoding previously made and kept in the system that burn fine, but all new recordings will not---It doesn't matter which station it is recorded from, I now always get this errors on the recently recorded shows.

The only known change is that I installed an upgraded HP 740i DVD+-RW , DL Drive with Lightscribe. Outside of Media Center, I use Roxio Media Creator Suite 8, but the make CD/dvd function in Media Center has its own program made by Sonic. For Roxio the setting shows the correct drives...however, do I need to set up something in Meda Center to make this function or make a Registry change??? Or something else???

My System is an HP m1095c Media Center, with Media Center 2005 OS, 3.2gig Intel Processor, 1.5 gig memory, 200meg HD, half empty.

Any Ideas to get it working again I would appreciate. Thank you. Claytonwg

A:"Missing or Unsupported Files" Error--Unable to Burn to Disc.

claytonwg said:

Is there someone who has run accross this error and it's solution. I have been recording from TV and Burning shows or Movies to DVD on and Within the Windows Media Center Version 2005 OS. I had a few recoding previously made and kept in the system that burn fine, but all new recordings will not---It doesn't matter which station it is recorded from, I now always get this errors on the recently recorded shows.

The only known change is that I installed an upgraded HP 740i DVD+-RW , DL Drive with Lightscribe. Outside of Media Center, I use Roxio Media Creator Suite 8, but the make CD/dvd function in Media Center has its own program made by Sonic. For Roxio the setting shows the correct drives...however, do I need to set up something in Meda Center to make this function or make a Registry change??? Or something else???

My System is an HP m1095c Media Center, with Media Center 2005 OS, 3.2gig Intel Processor, 1.5 gig memory, 200meg HD, half empty.

Any Ideas to get it working again I would appreciate. Thank you. ClaytonwgClick to expand...


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Hi all,

I'm puzzling this one. In the folder options when I choose 'view' the radio button to show the hidden files is missing. I've already checked the registry at the HKLM/Software/Microsoft/Windows/CurrentVersion/Explorer/Advanced/Hidden

and everything seems ok (value for 'Type' is 'group' etc.). Using the XP tweak (Kelly's corner #155) shows the hidden files, but the button still missing.

Another thing that I encountered with was that from the start menu the "Help and Support" not working. Again, the registry seems fine, and the process is activated (started). This came up when I tried to use system restore option - with no success.

Virus scan didn't find alerts of any kind

To make a long story short- below is the log file of HiJackThis. Please review it and reply if you see something to be concerned with for repairing my computer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:36:54, on 21-Dec-08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAf... Read more

A:missing "show hidden files" button + "Help and Support" not working from start menu

Ok I found the answer (after quite a lot searching), as follows:

1. for the 'Hidden files' radio button - I used methods 1 and 2 from here-

2. for the helpcenter I just reinstalled it as described here -
note that the file 'dataspec.xml' is needed to be available for this, and it can't be done directly from the XP CD. The thing that worked for me was to insert the XP CD, and use the file that in my computer (C:\) and afterwards another file on the CD.

Again, all this happened with no virus detection, so I believe that there is no infection. However, if someone has remarks on the HiJackThis log I've put, feel free to add them.

Have a nice day,


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I've just burned a Data DVD with Nero Burning Rom 11, it's the first burn I've done on Windows 7 since upgrading.

When it was finished and I went into the disc, it had items on the disc, but under it it had "Files ready to be written to disc", with a configuration file called desktop...

How can I remove this option?

A:Remove "Files ready to be written to disc" from Optical drive?

Xirix mate some system specs would be handy and a pic of that window.
System Info - See Your System Specs

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The files in one of my folders aren't showing up. It's only that specific folder that is having problem. Whenever I try to access it, no files show up even though there are clearly files in it (Properties say 20.5 GB). And it will always stuck at "not responding"

This is what it looks like:


I've found a possible solution but since it deals with command prompt, I want to make sure I don't make things worse. I need to know what exactly the following command does:

attrib -h -r -s /s /d g:\*.*, in which g is the drive letter.

This video: says it reveals hidden folders but I'm not sure if it's relates to my problem exactly since Properties doesn't have "Hidden" checked. It only has "Read-Only" checked under the General tab.

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Hi there,

Im hoping someone can help me. I have windows vista and whenever I create a file in say "open office" it immediately goes to files waiting to be burned to cd does anyone know how to stop this please

Thanks alot


A:Solved: Every document goes to "files ready to be burned"

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I'm trying to install the Windows 8 Preview x64. I've successfully installed it on my old laptop and a Latitude ST from work, but it won't install on my main PC.

I go through the setup wizard as normal; no errors. But, when it comes to the actual installing part, it gets stuck on "Getting files ready for installation (12%)". The computer is not frozen at this point - I still have full control of the mouse, and if I eject the DVD setup complains that it's missing. I've left it for an hour and it doesn't progress past 12%.

Is the 12% significant? Could it be a hardware issue? (my specs should be below)

Thanks for your help.

A:Setup stops at "Getting files ready for installation"

AFAIK the 12% isn't significant. I've found I have better results using a USB. Also, you're ISO may be corrupted. If the USB thing doesn't work, try another ISO.

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Running win7 ultimate - I am getting a message like this when I open Windows Explorer but I am not at the time trying to write files. What do I need to do to kill this message... I suspect they are "leftovers" from a cancelled write or suchlike but I can't seem to figure out how to get rid of the message.

Any help would be appreciated...

A:"files ready to be written to the disk"

Hello xwray,

You might check to see if this may be it if a optical drive was involved.

You have files waiting to be burned to disc - Stop Message

Hope this helps,

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Hi guys !!

Before hand pls. forgive my english not my first language, I'll try my best and thank you for any help and pls. forgive my ignorance at this respect

Ok my trouble is this, I tried to Add information to a CD-RW rewritable disc memorex 650MB-74 mins.
But it says its was full, well I try to right click on it and delete the file, but it didn't let me a error message appeared saying:

"Cannot delete the Files on this CD are read only. You can still copy new files to this writable CD, wich will replace files already on the disc "

Well so .... I try to do that "again" But NO GO !!!
I tried and it display a message saying that the discs is full again .

The capacity of the rewritable disc is of 650 MB, the new file to add it's about 200 MB and the existent file on disc is just 2.69 !!! so...? is not full at the capacity of the disc.
It says to insert a writable discs as well !!

Ok ...well ...so I tried to delete the file with a 3rth party app.

So I try to use NERO to delete the rewritable disc....
I place the disc.... select delete a cd/dvd rw disc.... then option of quick delete or full delete appears.... but, NERO doesn't even recognize it as a rewritable disc !!!
What do I'm missing here ?
Is there an application that can DELETE the data "files and folders" from a Rewritable disc?

same thing with Ashampoo ... cant delete the rewritable disc

I already tried this applications that claimed they can de... Read more

A:Solved: Can't delete CD-RW discs error "read only files""

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I recently installed a new ssd and did a fresh install of windows 8.1 on it. I am now using my old hdd as my main data drive in my laptop caddy. My problem is I did not back up my data on my hdd and format it. So I need to delete the "windows" , "program files" and "program files (x86) " folders from that hdd to free up some space.
I understand I have to give ownership to those folders for me to be able to do delete the folders. I have tired the methods suggested by this guide Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8

I tried both of those commands

(To grant currently logged on user ownership of)

takeown /F "full path of folder or drive" /R /D Y

(To grant administrators group ownership of)

takeown /F "full path of folder or drive" /A /R /D Y

and it was succesful, however I still couldn't delete the folders. I would appreciate if anyone could enlighten me.

A:Cannot delete "windows" and "program files" from old hdd

A lot is protected by trusted installer. I do that kind of thing with a win7 winpe disc/usb. I have a special driver which ignores permissions and gives complete control.

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I have a problem/query with Nero and burning disks which may have a simple solution.

Sometimes when I have amassed a collection of mp3's or JPEGS etc to burn onto a CDR/CDRW it often comes up with an error during the burn which halts the process during the burn. This error is caused as far as I can ascertain by a corrupted file within the collection, which on looking at the File listing is not obvious - i.e it has an expected size etc

Only through trial and error and several wasted disks, have I been able to isolate the file which causes the problem, remove it and then the burn progresses without problem.

My question is: Is there someway I can test my collections for "file integrity" prior to starting the burn and wasting a disk?

Any suggestion to the above or whatever else may be the problem appreciated!

A:"Testing Files" prior to burn????

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I downloaded some videofiles from the Net (Morpheus) which are now located in my shared file.
I am trying to burn cd's from these videos but my burner keeps on rejecting them. (The following message shows up after I press the record "button" on my TDK software" wheel": "Bad scan of MP3 file. The file is probably corrupted,recording impossible")
The video file description is Codec: div3, div4
and the file suffix is .avi
In my playlist all the video files have the suffix .avi
My TDK burner works great on any audio Mp3 files.
In Tools under preferences file types I selected "all" ,I still get the same message. There are other selections under "tools" I did not change.
What do I need to do to burn those video files?

A:cannot "burn" video files (.avi) on my TDK burner

It sounds as though you are trying to burn them as audio and the software is trying to convert them to audio CD (CDA) format. You can’t burn them as video either unless you convert them to MPEG- standard. You can record them so they can be played on your computer by recording them as data.

What burner and software? Perhaps someone who uses the software can tell you specifically how to set up the record for data.

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Afternoon, I'm a bit boggled by this issue we are having on a PC at our office. It seems that the PC normally will boot up and the memory usage will be low 2 GB / 16 GB until 10-12 minutes go by then it shoots up 11 GB / 16 GB. It's really odd and I can't explain it, since no applications are started.

I took it upon myself and downloaded RamMap. Using RamMap I was able to determine that the memory is caused by "mapped files" under "file summary" I can see the two large files which are to blame. But I'm not able delete these currently until tomorrow to confirm the user doesn't need them.

What I'm looking for is an answer as to why these files seem to be singled out? Thanks in advance. I've included a screenshot to the RamMap findings and my understanding with how memory is handled is limited.

EDIT - I can see now only 1 large file is being selected for "mapped file".

A:Windows 7 Large files stuck in "mapped files" / "stand-by"

Attachments -

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I just got done using the MS fix it tool to remedy the compress old files hang that occured when you used the disk clean up tool . There were about 20k old files that no matter how many times you ran disk clean up they were never compressed ...as a matter of fact at times I would actually see an "Increase" in files listed in the compress old files line AFTER I did selected "compress old files" clean!!!

So I used the MS fix it tool to solve the problem and ....you guessed it the tool removed the option for "compress old files" ! Now it is no longer there. MS states that they deleted this option to prevent the hang issue. But this is why I want to know whether these old files are actually being compressed when i use the defrag and it says "compacting files" ..

Any help would be greatly appreciated.

A:Is "compacting" files in defrag the same as "compressing old files" in disk clean up?


The 'compressing files' referred to by a defragmenter is the process of moving the files it has put together to the start of the drive.

When defragmenting files, it moves the pieces of the file to an empty space further into the drive. Once it has done this to all the files, it moves them back to the start of the drive as this is generally the fastest part.

This doesn't compress files like the option in disk clean up.

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I am trying to use the fsutil file setshortname to set "Program Files" to PROGRA~1,

but the system is giving me an "Error: Access is denied" response.
what I have typed:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>cd /d D:\
D:\>fsutil.exe 8dot3name set 0
The registry state is now: 0 (Enable 8dot3 name creation on all volumes).
D:\>fsutil file setshortname "Program Files" PROGRA~1
Error:  Access is denied.
And I try it in Safe Mode.It is also "Access is denied.".
Can someone
help me?

A:"fsutil file setshortname "Program Files" PROGRA~1"=>"Error:Access is denied."

Hi TimFF,
This might be related with the UAC settings, check this thread:
give full permission for the users in program
files folder
The steps in the above thread is not recommended.
For the short name usage, we may consider to create a directory-junction from
PROGRA~1 to C:\Program Files:
With the following commands:
mklink /J "C:\PROGRA~1" "C:\Program Files"
Best regards

Michael Shao
TechNet Community Support

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Hello to all!

I'm new to this forum and obviously i'm not sure if this is the right place for starting and posting this thread.

Since i'm pritty desperate i'm going to explain the best i can what is really happening and how it all started:

since a few days ago i was noticing that a few files, specifically mp3 files are missing from my music collection. I managed to recover the missing ones and transfer the whole collection to a new drive without issues. Today i've found that some recently downloaded files, including several mp3's where missing again from the new HDD. I started to look around the internet abut the problem and what could be the reasons that causes my files to "vanish" from my HDD. As i was reading, i stoped at one thread in other's site forums that related to some "security" and "user privileges" issues in Win 7. I then tried to "fix" the problem but noticed that the files where still missing.

Next thing i tried was looking for the missing files in some AppData subfolder named something like "virtual backup" or something. That was the last time i saw the "user" folder and the last time y accessed my local drive. Turned out the folder just dissapeared from the screen after a short "access denied" dialog box (error). After that, all of my desktop icons dissapeared and my c: drive went like it's empty and can't be accessed, still i can see the drive lying there and every time i run a virus ... Read more

A:Missing files, missing "user" folder, can't access local drive

Viruses do things like that. The scenario sounds familiar. Scan with Malwarebytes. The free version is good enough.


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I'd like to use CCleaner to delete the contents of my TEMP folder. Not Temporary INTERNET files folder; I mean the TEMP folder in C:\Documents and Settings\USERNAME\Local Settings\TEMP . I think it's holding leftovers from application installs, etc. Is there one in the Windows folder too? (what's the difference?)
CC has a a box to check that deletes what CC calls simply "Temporary Files" but it only deletes the temporary internet files and my TEMP files are still there even thoug I've rebooted, etc. "Temporary files" doesn;t mean the TEMP filder to CC.

Also, would it be fine for me to delete contents of TEMP simply by doing select>delete? For some reason I didn't think it should be done that way though.

A:CCleaner: "TEMP files" vs. "Temporary Internet" files

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I am unable to do anything except make copies of files - documents, picture, videos, music, nothing.  I can't move them to new folders, rename them, or even delete them: it just says "invalid MS-DOS function."  I'm not trying to move
them to a disc or a drive or anything, I'm literally just trying to move something from one file to another and delete some pictures I don't want anymore.  I've checked the properties on the files and I don't see anything saying that it's a read-only
or anything; I don't think any security settings have changed.  Everything is completely fine and workable on my flash drive, which is plugged into the computer.  Any ideas on how to fix this?  I need to organize my stuff.

A:I keep getting a "invalid MS-DOS function" when I try to move, delete, or rename files (ANY file).

First, you may check if the flash disk is a good one as Forest brook mentioned.
This error generally means that the media you are copying from wether it be a hard drive, CD-ROM or DVD-ROM is corrupted in some way. For the optical drives, you will need to get a new copy of the media or try it in a different drive, and for the hard drives,
run some sort of hard disk repair software.
As I know, you will not be able to copy some of the files if they are copy protected. However, ideally you should be able to copy the recorded files.

I also would like to share the following troubleshooot methods with you to check this issue.
Method 1: If you are trying to copy the files from NTFS format to a FAT 32 format, I suggest that you follow the below link and run the Hotfix:
Method 2:
a. Click Start, type regedit in the Start Search box, and then press ENTER.
b. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System
c. On the Edit menu, point to New, and then click DWORD Value.
d. Type ?CopyFileBufferedSynchronousIo? (without quotes) to name the new entry, and then press ENTER.
e. Right-click CopyFileBufferedSynchronousIo, and then click Modify.
f. In the Value data box, type 1, and then click OK.
g. Exit Registry Editor.
Before perform the menthod 2, please refer to the link below to back up the registry first.
http://support.microsoft.com/kb/322756 How to back up ... Read more

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Hi all

Just joined the forum J

I have just upgraded to Windows 7 64 bit and I notice that after installation I now have two program File directorys. One called ?Program Files? and the other ?Program Files (x86).

Do I need both or can I delete the ?Program Files? one which I am guessing is the old 32 bit stuff.

By way of further information: I started out with Windows XP installed. I then did a upgrade install of windows 7 32 bit. I then decided to go 64 bit so I used the custom/fresh install option of the 64 bit upgrade which has left me with this possibly redundant ?Program Files? directory.

Any help of suggestions would be great.

Thanks in advance


A:Win7 64bit installed can i now delete the extra "Program files" dir?

No, its still needed and anyway the system wont let you do it.

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Everytime I type a letter, a whole spew of previouse search types drops down in a list. It's starting to get annoying, so is there a file where I can delete all the previouse searches?


A:"search for files folders" how do you delete the annoying file list?

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Is it okay to delete the contents of the "Unallocated Files and Folders" folder from the D:\ Drive? Or should I go through and makes sure that I don't need anything first? (What is the folder for, anyway? I know it has something to do with backup and recovery.)

A:[SOLVED] Is it okay to delete contents of the "Unallocated Files and Folders" folder?

Does anyone have a suggestion, at least?


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I have been googling this for days now - trying several different suggestions - but cannot find a fix!

I am in the midst of tranferring data from old computer (Windows Vista) to new computer (Windows 7 Pro) and was placing folders/files on network drive to do so. For 95% of the items, it worked like a charm - I would copy onto my new computer and then delete them from network drive.

However I am left with 5 folders with a few files in each that I cannot delete! Error message is:
The action can't be completed because the file is open in another program. Close the file and try again.

I've tried renaming, Unlocker, stopped windows from caching thumbnails, and a few more than I can't even remember!

I am not a computer whiz by any means and am afraid to attempt anymore on my own in case I mess something up!!

Any help would be appreciated - I am all googled out!!!


A:Solved: Cannot Delete Files/Folders "Action Cannot Be Completed.."

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I'm running Win2000 and have Norton Systemworks. The computer's never had Internet, and I never, ever buy pirated software, so I don't think it's a virus. C-drive is (I think) 40 G. D-drive is 120 G. These are 2 physical disks.

I noticed awhile back whenever I delete a large video file (sometimes 7 or 8 gig, sometimes larger), the space that should be recovered does not show up in free space. Running Norton's defrag took quite awhile and did not fix the problem.

I tried emptying Recycle Bin, emptying Norton recycle, and no avail. The problem occurs when I delete the file in Windows Explorer, or if I go out into DOS and delete, it's the same. Also if I do the shift-delete (to avoid the Recycle Bin), same. Any of these three approaches yields the same result.

Now, just to show you how smart I am, I went and put some video files on the C-drive. When C-drive filled up (and that sure didn't take long), I copied them to D-drive and deleted two files, totaling nearly 20 gig. Guess what. Same problem. Now, C-drive shows only like 200+ Mb free, although it should have about 20 G.

I tried to run defrag (actually Norton's version), but it says there's not enough free space. Well, duhhh.

H - E - L - P ! How can I recover my free space without reformating? And what should I do next time I delete a large file, so this problem won't resurface.

Any help would be genuinely apreciated.


A:I delete files and "free space" doesn't change

You could check System Restore to see if it is saving copies of the videos or is it possible that some other program is saving backup copies of all your files.

System Restore,by the way is set by default to use 12% of your harddrive for restore points.

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I notice that in the c:\documents and settings\username\local settings that there is a TEMP and a TEMPORARY INTERNET FILES directory.

When I delete the temporary internet files in explorer let's say, the files are gone in the pathname above\temporary interent files.

My question is can I just go and delete the files in the TEMP folder manually as well? without damaging some other program applicaiton operations?


A:Can I Delete All "User/local setting/temp files?"

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I am unable to delete 3 files in IE temp internet folder. They are called - sanders_120x48_1444230404 & sanders_635x250_1444230404 & 970x250xc6kz776e. Properties of these all are JPEG image . Please help!

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Below is the scan results from hijak this. Please let me kknow which ones are safe to delete

Logfile of HijackThis v1.97.7
Scan saved at 11:35:27 AM, on 10/17/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by SHAW Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {4A39BCA8-1B7D-11D9-8441-0050F4EA08A0} - C:\WINDOWS\SYSTEM\COH.DLL
O3 - Toolbar: &Radio - {8E... Read more

A:help! need to determine which files are ok to delete on the "hijak this" program scan

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I do have 3 weird icons on the desktop. Each I delete them and refresh desktop or reboot computer they appear again! Anyone knows what to do to delete them. Thank you.

ScreenShot 1

ScreenShot 2

A:How to delete weird white icons "files" on desktop

What was the last thing you did before they showed up?

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Ok this is a problem i just noticed, have no idea how long it's been happening. But I noticed it when I was downloading a program off bittorrent, but the torrent was dead so i closed it. Then went to delete the 0 byte exe file but coudn't... explorer had open hadles to it and wouldn't let me. It gave me the "Cannot delete file: it is being used by another person or program. Close any programs that may be using the file and try again." error. After much head scratching, I found that I could read and write to the file but couldn't delete, rename or move it. restarting explorer or the whole computer didn't work.
Finally, I took a real exe, made a copy of it, named the copy the exact name of the offending exe file then moved the copy into the folder with the offending exe file thus overwriting the 0 byte exe file with a real exe. after killing explorer and restarting it to close its open handles to the file, i could then delete the file.

and it's not just a one time thing. I can right click on the desktop, and create a new text document, and have "New Text Document.txt" which I can delete fine, but if I rename it to "New Text Document.exe" I can't delete it anymore!

Anybody hear of anythig like this? It's a new one for me.

I've of course already ran Adaware, trial ver NOD32, Housecall, and Hijackthis and all come back clean.

my hijackthis log for the curious,
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1218 AM, on 10/27/200... Read more

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Thanks!! I was making a backup copy of My Dvd and it was going to a tempory file "C:/Docume~/HiComputer/locale~1/Temp"

Well was i was burning it couldn't burn successfully and gave me a error message so try to do it again.. Same message.. BUT the thing was I had like 4 or 5 gbs of Hard Drive space before this and Now it is all gone!! I think in the middle of the unsuccessful burning it didn't delete those files.. Where Can i locate this File so i can delete it? I try to look in the C: drive for that name but couldn't find it..
Thanks for your help!!

A:Can someone help me find my "Docume" file so i can delete the temp files...

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I am running Windows 7 Home Premium on an Acer Aspire On 722-C62KK.

I wasn't thinking and instead of uninstalling Egistec Shredder (preloaded crap, thanks acer) I tried to delete the whole folder "Egistec Shredder" in Program Files (x86) . It deleted all the key components and applications, installers, and uninstallers. Now under the 'Egistec shredder' folder, I'm left with one folder called 'x64' and then in that folder 3 .dll files that cannot be deleted because "they are open in windows explorer. I have tried everything! Shredder does not show up in the Control panel uninstall programs window anymore, probably because I deleted most of it. I have tried exiting out of windows explorer and using a different explorer, still won't let me delete. I've tried deleting in safe mode, still won't delete. I tried to download the entire program again, and it said the existing program on your computer is preventing from downloading it again. I'm at my wits end! HELP!

A:Can't delete .dll files "open in windows explorer"

You could try de-registering the dlls.

regsvr32 -u <path>\<filename>.dll

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I've installed Windows 7 from fresh again, and was able to delete a good portion of the contents of the Windows.old folder.

However there is still some SecureRom files inside of it that when I try to delete them, it simply says they don't exist. So it won't let me delete the Windows.old folder because of those files.

I tried the SecureRom remover tool but it can't remove them since they are from an old Windows 7 installation that must have been installed when I installed some game that uses SecureRom.

Any clue how to get rid of them so that I can finally delete the dang Windows.old folder?

A:How to delete "Windows.old" when it still has SecureRom files/folders

Well found out how, so if anybody else has this issue...

1. Open up the command prompt and go into the folder that holds those files that look like gibberish.
2. Make sure to do a dir inside the folder to ensure you are only seeing the securerom files and are in the right location.
3. Do a del *.* and answer Yes to the prompt to delete them.
4. Close command prompt window and open Windows explorer and then delete the Windows.old folder

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i recently acquired NAV 2004. i have it perform a complete scan every morning at 3am so the results are right on my monitor when i wake up. Norton recommends i delete 863 "at risk" files , so i click on delete. the next screen lists the same 863 files still "at risk" and now asking if i want to exclude any from future scans. i'm asked to click on and review each file to determine whether it should be deleted on not.
no matter what action i take, whether i click on each file, whether i exclude files or simply skip - (to me this means bypass excluding files and they will be deleted as the first screen suggests) - nothing i can do deletes these "at risk" files. Norton then throws up its last screen telling me that no files were deleted and there are still 863 files "at risk".
i guess i'm assuming i'm doing something wrong or not doing something i should be doing. how do i delete these files ???

A:Norton AV 2004- cannot delete "at risk" files

you csn try deleting those files manually. If you're running Windows Me or Windows XP you may need to disable System Restore in order for Norton to Delete those files.

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Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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This XP annoyance has bugged me for a long time.

When I'm cleaning up my filing system, I may consider deleting some folders, but first move out of them certain files I may still want to keep. However, when I try to delete the no-longer-needed folders, XP constantly comes up with a message telling me I cannot delete the folders because it may be being used by another program and to first shut that program down.

Well, it is NOT being used by another program because ALL the programs that could remotely have anything to do with that folder- minus the OS, anti-virus, etc., are OFF!!

Even if I shut down EVERYTHING except for the OS, that same idiotic error message still comes up and refuses to allow me to delete the folder UNTIL I reboot the system. So, I have to write down each and every folder I plan to delete and then delete them after rebooting the system. And STILL the occasional time the error message comes up telling me it's being used by another program.

WHICH other Program????

I'd like to know what idiot at Microsoft came up with this glitch? Personally, If I wrote the software for this OS, I would at least mention which program was using the file I was attempting to delete and have the option for this program to be shut off. BUT!!!...Somehow the people at Microsoft manage to once again lose grasp of the obvious.

So, now that I've once again given my opinion re: the inner workings of MS, is there anyone out there that has had this problem and... Read more

A:Solved: XP Annoyance: can't delete files "in use"

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I had a Vista 32bit machine with custom document locations mapped to a server that was on the same network. I removed the server not thinking about the relocated documents folders. The user that the computer belongs to didn’t think much of it when her documents disappeared because she had a new user account and there wasn’t much in it. It has been about a year since the server was removed. The user was complaining to me that she couldn’t access her music folder from the start menu. I discovered the problem, the server was removed. I found a solution online such as this one “http://www.vistax64.com/vista-file-m...er-vista.html” and fixed the registry in “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Shell” to %userprofile%.

Great! The issue is solved, wrong.
All the users’ music, pictures, videos, desktop, etc. folders were in a temporary location.
Is there a way to recover the documents that were stored in a, I guess, temporary location when the location of the folder was removed?

That was sort of confusing to explain, let me try this -

- All the users documents had the Locations changed to a directory on computer number 2
- Computer 2 was removed from the network about a year ago
- Since the computer was removed the user has been saving documents to her desktop
- The desktop folder (among all the other folders in documents) was mapped to Computer 2 but Computer 2 wasn’t connected to Computer 1
- **Where are these “Desktop” files ... Read more

A:Solved: Missing files from a "disconnected Location" in documents

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Hello all!

So, before creating a thread, I searched everywhere and found people with almost the same problem as me, but not equal. So I thought it would be better to request specific assistance before messing something up.

Here's what's happening:

I have this asus laptop for like 7 months, he came with w 8.1 oem, during that time I did 4 or maybe 5 full restores (back to factory settings) and it all went smooth. But today, I tried to do it again (system is slow) but I've got a big surprise:

"Some files are missing. The installation or recovery cd from your windows copy will supply this files", a free translation since my OS is not in english.

I don't have this recovery media thing and as said, I already succed in the past restoring this PC. So I have no idea of what is happening...

I follow these instructions
- Open CMD
- Type diskpart
- Type list disk
- Select the disk with the recovery partition, using select disk # (mine was select disk 0)
- Type list partition

I found that everything is maybe as it should be, I have 2 recovery partitions out of 6 partitions in total (1 sized 900mb and anoither 20gb)

What should I do?

A:ASUS Laptop to factory, "some files are missing" thing

command prompt(admin)
Type> diskpart

type> select disk 0
type> list partition
type> list volume
(post a pic)

you will see a lot of volumes without drive letters assigned..
Now find the 10-20GB volume #
type> select volume # (# being the volume number without a drive letter)

type> assign letter=r
you can now Browse thru R and find Install.wim or Install.swm(s) - those are your Factory recovery Images..

type> exit (to exit diskpart)
type> reagentc /disable

now, assuming the install* file(s) are on "R" and in a folder called "RecoveryImage"
Note: Change "drive letter" and "folder name" below to suit your system setup

type> Reagentc /Setosimage /Path R:\RecoveryImage /Target C:\Windows /Index 1
type> reagentc /enable
reboot PC

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I have a Compaq Presario V6000 running Windows XP SP3. After my hard drive crashed a few days ago, one of my friends re-installed XP (I think. He said "it needs to be re-installed." I'm assuming he meant XP).

Now that my computer is starting up and I can log in again, my music, documents, and pictures are all missing. However, all my programs are still on the computer and working properly. I checked "My Computer" properties to see if the files were just missing or hidden somewhere. The properties say that my hard drive has the same amount of space taken up, so I'm not exactly sure what's going on/where my files are. Essentially, I can run all of my programs and have all my settings intact, but all my documents have gone missing.

Any help would be greatly appreciated.

A:Files are missing after re-install, "My Computer" still says memory is almost full


Open my computer, and navigate to C:\Documents and Settings\(Your Username) and the files should be here.

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Hi guys,

what do I do if the refresh install on W8.1 says that I'm missing files?

I installed W8 from a retail disc and upgraded to 8.1 via Windows Update. I can't use the W8 disc, it says invalid media.

Do I just follow the steps shown on the tutorial here?


A:(Win8.1) Refresh Install option "some files are missing"

You must insert the Windows 8.1 DVD/USB installation media. -> Look at this post for info.


How to download Windows 8.1 installation media? -> link

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Dumb question. When using start option (lower left corner)on win7 laptop, you should have an option to search for anything in pc. This option is below the "all programs" selection. My laptop lost it somewhere. Same thing when looking at control pannel screen in the upper right hand corner is another search option..gone..

where or where do I find thee to restore?? thnks, ken

A:missing "search programs and files" on start menu.

Welcome Ken,

See if this helps you out with that,

Windows Search - Turn On or Off

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I am making a short video and I have to convert all my files (by exporting to quicktime) before I can import them into my editing system (Premiere Pro 5). Most of them exported correctly, but a few videos did not. The error message read, "first video frame is missing". I have no idea what to do, so any ideas would be so helpful! thanks!


A:Quicktime will not export files due to "missing video frame"

You can try using a different tool to remove the first frame. The tool will depend upon the file type.

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OS: Windows 7 Enterprise SP1 x64 with the latest updates installed as of 6/14/2017.
Hardware: 120GB SSD, 8GB RAM, Intel i7-2600K 3.4GHz CPU
Problem: cleanmgr.exe has neither the "Cleanup system files" button nor the "Windows Update Cleanup" option and my winsxs folder is over 17GB in size.
I have uninstalled and reinstalled KB2852386 to no avail.  I have researched quite a bit but find no solutions that work.
What can I do to reign in my Windows Update folder size?

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This is a client's pc.SONY VAIO All In One VPCL21AFX/B
recvd a "Operating System Not Found" error msg when starting after normal shutdown
rebooted w/o external devices, same error
F8 didn't work
F12 put it into a Sony repair menu Esc'd out to Win menu
Command Line "bootrec.exe /fixmbr" - successful
reboot "Operating System Not Found" error
ran Sony Data Rescue to save data files on external drive and got nothing but empty directories
pulled HD and looked at it as an external on another machine - there are no data files
the Sony recovery utility will restore a factory load but delete all data
Where did the data files go? They were all there the night before.

A:Sony Vaio Win7 "Operating System Not Found" - missing data files

Is the HD detected in BIOS setup?

Try running a few Startup Repairs from DVD or Repair CD, which automate all repair commands, tests and fixes.

To take a look at the state of the partitions use Partition Wizard bootable CD.
Post back a camera snap if possible so we can look it over. You can scan for missing partitions using Partition Wizard Partition Recovery Wizard - Video Help. I would also run
Partition Wizard Check File System and Partition Wizard Partition surface test to check HD condition.

You can rescue files as shown in Step 3 of Clean Reinstall - Factory OEM Windows 7 then get the superior Clean Reinstall without the factory bloatware which is the worst possible Win7 install.

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Hello, I'm trying to do a complete recovery of my Windows 8.1 laptop (The "Remove everything and reinstall Windows" option). A few seconds after I try to initiate the recovery, I am stopped by a message that says:

"Some Media Files are Missing
Your Windows installation or recovery media will provide these files"

After this message appears I am prompted to cancel the restoration. How can I bypass this message to continue with the recovery? My laptop is 4 years old and is ready for a recovery.

My laptop was purchased running Windows 7 64bit, from which I upgraded to Win 8 64bit Pro through a free download from my school. I have my Win8 installation key, but not the download files. I upgraded to 8.1 through the Windows Store free download.

Acer Aspire 5742
Intel Core i5 2.53 GHz (original gen)
4.0 GB RAM

Thanks for any help!

A:Win 8.1 Recovery Erro: "Some Media Files Are Missing"

I have my Windows 8 installation key, but not the download files

Unfortunately, the installation files are exactly what you need. See if you can get them from a friend, or otherwise you may need to resort to google.

If you have a product key , you may be able to d/l 8,0 from MS , then go through the whole d/l 8.1 again as well. This time, select the option to install by creating media.

Maybe you could try the two setupbox workaround first as you have an 8.0 key.

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Hi, I have an Asus gaming laptop that I got off of Craigslist awhile back. It did not come with any factory disks. I'm trying to do a factory reset and it says "Some files are missing. Your Windows installation or recovery media will provide these files." But I don't have any recovery media. Is there a way to fix this?

A:Factory Reset on windows 8 says "Some files are Missing"

If you have a Recovery Partition on the computer, try again. It may also be corrupted and you will have to order Recovery Disks from Asus. See also the recovery process from Asus:

ASUSTeK Computer Inc. -Support- Troubleshooting X401A

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