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problems believed to be caused by driver robot

Q: problems believed to be caused by driver robot

a friend recently was using my laptop and downloaded a few things and now all of a sudden its VERY slow and a lot of previously working apps crash constantly. thanx for any help given and sorry i cant be more specific on the problem.hijack this logfileLogfile of Trend Micro HijackThis v2.0.2Scan saved at 12:18:17 PM, on 10/3/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: NormalRunning processes:C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Motorola\MotoConnectService\MotoConnect.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\TOSHIBA\SmoothView\SmoothView.exeC:\Program Files\UltraMon\UltraMon.exeC:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exeC:\Program Files\TOSHIBA\ConfigFree\NDSTray.exeC:\Program Files\Alwil Software\Avast4\ashDisp.exeC:\Program Files\Logitech\Gaming Software\LWEMon.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exeC:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exeC:\Program Files\UltraMon\UltraMonTaskbar.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exeC:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program Files\Yahoo!\Messenger\YahooMessenger.exeC:\Windows\system32\DllHost.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = PreserveR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: IEPlugin Class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\MEDIAC~1\INTERN~1\ARCURL~1.DLLO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.3.2.dllO2 - BHO: (no name) - {3b419ee1-1fa8-47b9-9aec-6b60ac2e3fca} - (no file)O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dllO2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO3 - Toolbar: (no name) - {3b419ee1-1fa8-47b9-9aec-6b60ac2e3fca} - (no file)O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exeO4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /autoO4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRunO4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exeO4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe"O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeO4 - HKLM\..\Run: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /nouiO4 - HKLM\..\Run: [mumservice] C:\Program Files\Motorola\Software Update\mumservice.exeO4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe" /trayO4 - HKCU\..\Run: [toscdspd] TOSCDSPD.EXEO4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quietO4 - HKCU\..\RunOnce: [ypagerps2] cmd.exe /C del "C:\Program Files\Yahoo!\Messenger\ypagerps2.DLL"O4 - Global Startup: Bluetooth.lnk = ?O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htmO8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htmO8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htmO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dllO9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dllO9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.3.2.dll/206 (file missing)O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnkO16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cabO16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} - O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabO20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dllO22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dllO23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exeO23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exeO23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exeO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exeO23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exeO23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exeO23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeO23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeO23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: HASP License Manager (hasplms) - Aladdin Knowledge Systems Ltd. - C:\Windows\system32\hasplms.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exeO23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exeO23 - Service: LibUsb-Win32 - Daemon, Version (libusbd) - Unknown owner - C:\Windows\system32\libusbd-nt.exe (file missing)O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exeO23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeO23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exeO23 - Service: MotoConnect Service - Unknown owner - C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exeO23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exeO23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exeO23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exeO23 - Service: PS3 Media Server - Unknown owner - C:\Program Files\PS3 Media Server\win32\service\wrapper.exeO23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exeO23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exeO23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exeO23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exeO23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exeO23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exeO23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exeO23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exeO23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exeO23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exeO23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exeO23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exeO23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exeO23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exeO23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exeO23 - Service: Venturi2 Client (Venturi2) - Fourelle Systems, Inc - C:\Program Files\Venturi2\Client\ventc.exeO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe--End of file - 12202 bytes

Preferred Solution: problems believed to be caused by driver robot

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: problems believed to be caused by driver robot

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.regards _temp_

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The first obvious issue is the random background audio. There will randomly be a commercial who's audio plays in the background, but no video comes up. Usually when accessing IE, or navigating to a different web page.

When navigation is attempted I have to fight the redirect to an advertising webpage. Also, the web history populates to all sorts of search sites w/o ever navigating off of www.google.com
W/ or w/o opening IE I also have been getting multiple script errors. Example: [attachment=92834:script error.JPG]

The only 'blue screen of death' I have encountered had the following information in it:
***Stop: 0x00000050 (0xFC2FD000, 0x00000000, 0x804F3CCB, 0x00000000)

Thanks in advance for your help.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Gip Mansur at 20:39:10.17 on Thu 04/07/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.207 [GMT -5:00]
AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Commo... Read more

A:Multiple problems believed to be caused by Malware/Virus

Hello Smitty Blake, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.1.We need to disable Spybot S&D's "TeaTimer"TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.If prompted with a legal dialog, accept the warning.Click and then on "Advanced Mode"
You may be presented with a warning dialog. If so, press Cl... Read more

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:12:38 PM, on 10/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common F... Read more

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Is it advisable to use Driver Robot?

A:Driver update using Driver Robot

It is always best to go to the websites involved and update from there. It is easy and we will be glad to help.
If you must use automated software to upadate Driver Max has a very good reputation and they have a free version.

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:52:04 AM, on 5/18/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Everything\7344 DOWNLOADS 7344\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O1 - Hosts: casinocontroller.com
O1 - Hosts: casinocontroller.c... Read more

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Since I upgraded to Windows 10, whenever I plug my Galaxy S4 into either USB port on my Dell XPS, I get the message that windows has stopped the device because the Device Descriptor Request Failed. I have been using the same phone and driver for over a year
on Windows 8.1.  Please help. I have already tried uninstalling the USB driver for the device and replugging it in.

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Hello, Yesterday I updated the driver for my AMD Radeon HD6310 equipped Gateway laptop . After it was installed WM player and VLC player stopped working so I rolled back the driver but it did not fix the issue. I noticed that after the "driver" installation, some programs were added and some windows processes were altered.

I went to System Restore and picked a restore point before the driver update. However after initializing, the system crashed and I got a BSOD. I tried several other restore points but they all crashed and led to the BSOD.

Everything was working fine until I downloaded that new AMD driver. Any help would be appreciated.

System: Windows 7 Home Premium 64bit, AMD Dual-Core Processor E-350, AMD Radeon HD 6310

Here is the system log:

A:AMD driver update caused video playback problems, Rollback ineffective

Hi and welcome to SF.

What you need to do is clean installation of the drivers. Here what you should do,
1. Uninstall any installed drivers you have now.
2. Run DriverSweeper (you can download this from its website).
3. Driver Sweeper will remove all the bits of the old driver.
4. Now install the updated driver.
5. Most important part, keep us updated.

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here are the minimum/max specs for this game
Max Supported Color Depth: 8-bit (256 colors); SVGA graphics(256 colors with 640*480 resolution)
Min Operating System: Microsoft Windows 3.1 or later
Min Processor Type: Intel 486 or higher 25 MHz
Min RAM Size: 8 MB

I got a 633 celeron with 256+mb RAM, onboard video--Intel(R) 82810 Graphics Controller and i have XP pro.

I think that the likely problem is the graphics controller, as in display properties under settings all i can select for color quality is either 16bit or 24bit.

I tried to run it by selecting *run in compatibility with Windows95 *run in 256 colors * run in 640*480 screen resolution. but NO luck. i get two black screens and then it quits right back to desktop. is it even possible to run this game on my comp? if yes, what is the problem?????

A:Problems running ROBOT CITY- old game from mid90's

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Hi, i have a problem , in the beginin of a computer, after a reboot. i get a blue message that i send to microsoft and it says 'Caused By A Driver Device' blah blah.... it hapens each time i play any game like Unreal 2004, GTA VICE CITY, Call of Duty, Age of mytology and many other games, i play for 5-10 minutre and my compure reboots by itself and then i get that message... i know it caused by my video graphic card... i have Xp serv. pack 2, 512 ram, NVIDIA GeForce FX 5200, 1.47 Ghz..... in the device manager it is workin properly and all other devices, but i know its video card that causes this all.. cos i got a message someteims that says sorry for any inconvience but ur video card blah blah has caused the game to close.... What do i do? i need that video card to run my computer adn games... so i dont want to uninstal it.... how can i fix it?? thak u for help nayeon

A:Caused by a driver device

have you uninstalled and then reinstalled the nvidia drivers? You could have a corrupted driver.

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(SkyStar 2 USB HD CI) I get the blue screen error when I am running my TV card.(windows 8.1 Pro)
it works properly in windows 7

Dump File : 121814-7625-01.dmp
Crash Time : 18.12.2014 18:10:10
Bug Check String :
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`3749b770
Parameter 3 : ffffd000`3749b6c8
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150aa0
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17476 (winblue_r5.141029-1500)
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121814-7625-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 185.267
Dump File Time : 18.12.2014 18:10:39

Attachment 55529

A:Caused By Driver : ntoskrnl.exe

Remove Asus bloatware from your system and update the rest of the drivers in red, uninstall Daemon Tools and then download a sptd remover.

LGVirHid.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver

LGBusEnum.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
Logitech Keyboard

AzureWaveUsbHid.sys Fri Jan 22 06:14:17 2010 (4B593429)

AzureWaveUsbHid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

AsUpIO.sys Tue Aug 3 04:47:59 2010 (4C57835F)
ASUS hardware monitoring software related

AzureWaveUsbBda.sys Fri Aug 20 12:32:20 2010 (4C6E59B4)

AzureWaveUsbBda.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

ASUSFILTER.sys Tue Sep 20 17:46:33 2011 (4E78B559)
ASUS USB Hub filter driver

AiChargerPlus.sys Thu Apr 19 03:17:35 2012 (4F8F67AF)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)

AsIO.sys Wed Aug 22 11:54:47 2012 (5034AC67)
Asus PCProbe Utility

... Read more

Read other 1 answers

Hi all,

So here's the story. I built this computer with all new parts in early 2011. This Windows 7 x64 install I have on there now is the only one it has ever had.

CPU: Intel i7 950
Video Card: MSI GTX 560 Ti
Mobo: Gigabyte GA-X58A-UD3R
Power Supply: Seasonic X750 Gold 750W

I've not made any modifications to the system since the original build. It's run smoothly from the start. The first BSOD I got was on July 2nd. I was getting the "clock interrupt not received on a secondary processor" error. I've gotten this same BSOD error three times since. It seemingly comes at random times. One happened as I was shutting down my computer.

Tonight I ran Driver Verifier as instructed on another thread here. It popped out a BSOD, which is why I strongly believe it is a driver problem. The BSOD said it was "gdrv.sys". Google tells me that's associated with Gigabyte, but that's where my comfort zone ends.

I've attached system health report and the Sysinternals scan as requested in the post at the top. I've also attached the first three minidumps from the "clock interrupt" BSODs, as well as the one generated by running the verifier.

Hopefully this is enough information and I'm going about this the right way. Please let me know if you have any questions or need me to provide something else. Thanks so much for your time.

Autoruns and Perfmon.zip

Dump after Verifier.zip

First three dumps.zip

A:BSOD, Likely Caused by Driver


The verifier enabled DMP is blaming gdrv.sys which is the Gigabyte Easy Saver - mobo power utility driver. You can either check for an update to this software here: GIGABYTE

or remove it temporarily for troubleshooting purposes to see if the issue stops.



Read other 19 answers

I really need help with fixing this. I have an Asus S500CA with windows 8.1, intel i3 and HD 4000 graphics, The problem started happening yesterday while I was playing Terraria and this has never happened to me beforeas I've been gaming on it with no problems beforehand. Having happened to me the second time just recently. I was able to use Whocrashed to find the cause, and here is what it has to say.


crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: igdkmd64.sys (igdkmd64+0x62C47)
Bugcheck code: 0xD1 (0x28, 0x2, 0x0, 0xFFFFF8014B55BC47)
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel HD Graphics Drivers for Windows 8(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL

So I really need help on fixing/preventing this. I just hope this isn't really bad or anything.

A:BSOD caused by driver


Please refer to the following and reply back accordingly with the required information - http://www.techsupportforum.com/foru...ta-452654.html



Read other 2 answers

Hello,This is my first post on this board, and I am excited to be part of the community now.My Problem:Since a couple of days I get several bluescreens, mainly PFN_LIST_CORRUPT and DRIVER_IRQL_NOT_LESS_OR_EQUAL.The bluescreens occur either while booting windows or a few minutes after logging in. Sometimes i find myself in an endless loop of the windows loading screen at boot (with no bluescreen).I googled like mad and found lots of possible fixes. Here's a list of things I already did.Downloading and Installing the new graphics card drivermemtest86 for ~10 hours with no errorsUpdating the chipset driversEven checked hardware temperatures in my desperation, everything fineHere's my memory dump:Microsoft ® Windows Debugger Version 6.2.8400.0 X86Copyright © Microsoft Corporation. All rights reserved.Loading Dump File [C:\WINDOWS\Minidump\Mini072512-04.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbolsExecutable search path is: Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatibleProduct: WinNt, suite: TerminalServer SingleUserTSBuilt by: 2600.xpsp_sp2_gdr.100216-1441Machine Name:Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700Debug session time: Wed Jul 25 11:03:00.171 2012 (UTC + 2:00)System Uptime: 0 days 0:01:43.788Loading Kernel Symbols......................................................................... Read more

A:Several bluescreens, probably caused by driver

Uninstall avira and install microsoft security essentials.See if that helps

Read other 57 answers

Hi, this morning I went to the computer only to discover a series of "Antivirus Software alert" poped up around. It was not long that i discovered that it must be bankerfox.a.

Here is what the pop-ups look like:


Infiltration Alert
Your computer is being attacked by an Internet Virus. It could be a password-stealing attack, a Trojan dropper or similar.
Threat: BankerFox.A
Do you want to block this attack?
My Trend Micro Antivirus (paid version) does not seem to be capable of finding it or remove it altough it does pop up messages that Trend Micro is in the process of blocking ghrpsftav.exe unauthorized process.

Again, I am at a beginner level, do not really know much about it, except for what I could pull for the internet.

Had some problems with Hijackthis reading hosts:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:09 PM, on 3/27/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\sp... Read more

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While viewing a forum about a week ago i believe that my computer has been targeted by malware. A message came up saying that windows wanted to change something and I very very stupidly clicked yes as i wasn't thinking. Since then my web browsers have slowed down and its almost impossible to do things with them as they freeze repeatedly. Trying to get to the sites you say to use seem to be blocked and im downloading them from my Laptop and USB sticking them across.

My anti virus and Spyware seems to be blocked and not attacking things like it should or not starting up at all. I have Avira, Spybot and Malwarebytes installed. I did have that police internet blocking virus a fair few months ago but i believe i got rid of it then.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:26:49, on 27/12/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16455)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Windows\SysWO... Read more

A:Believed to be infected?

Read other 6 answers

I have Win 7 64 bit OS, HP P6-2203a computer with CPU/GPU combined A8-8550,8GB memory and a HD7450 graphics card,the GPU intergrated into the GPU is HD7560D.I started to get a message that my graphics driver needed to be updated so I downloaded the latest AMD catalyst driver from the AMD site with their auto download program.I installed it but the next time I booted the problems began with win 7 freezing at startup or a black screen I tried startup repair and restored to an earlier time but to no avail,I kept getting blue screens. Although it worked when in safemode but I cant seem to get into safemode again to try and fix it?

A:AMD graphics driver has caused BSoD

You should have downloaded the driver from the HP website. OEMs often "tinker" with the hardware in their PCs, or optimize their drivers for a particular PC. This means that you can't use the drivers from the AMD website (or you shouldn't) on an OEM computer. It can lead to problems.

Incidentally, I've never seen a message from my system telling me to update my graphics drivers, and I run an old version of AMD drivers. Were you getting popups or something?

Also, if you're getting freezing at startup, you're going to have to get into safe mode to do this... somehow.

Read other 2 answers

Any advice that anyone could offer would be most appreciated. I am a loss as to what else I could do. If I have left anything out, please let me know and I will see what I can do.

The BSOD occurs whilst I am playing online MMO's. From what I have managed to figure out (using "BlueScreenView", the problem seems to be here:
Caused by Driver: dxgkrnl.sys
Caused by Address: dxgkrnl.sys+5d000

Dxdiag Report:
System Information
Time of this report: 4/15/2012, 07:56:50
Machine name: BRIAN-LAPTOP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M15x
BIOS: Ver A08 1.00
Processor: Intel(R) Core(TM) i7 CPU Q 840 @ 1.87GHz (8 CPUs), 1.9GHz
Memory: 6144MB RAM
Available OS Memory: 6132MB RAM
Page File: 2294MB used, 9968MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
DxDiag Version: 6.01.7601.17514 32bit Unicode

Display Devices
Card name: NVIDIA GeForce GTX 260M
Manufacturer: NVIDIA
Chip type: GeForce GTX 260M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0618&SUBSYS_02A21028&REV_A2
Display Memory: 3811 MB
Dedicated Memory: 1001 MB
Shared Memory: 2810 MB
Current Mode: 1920 x 1080 ... Read more

A:BSOD - Caused by Driver: dxgkrnl.sys

The last 3 are 0x116 VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.

D/L the latest Video driver from the Alienware/Dell site( not the Nvidia Site) and save to your desktop. Uninstall the current driver, as required reboot occurs tap F8 while booting and select VGA Mode, Install the driver Downloaded to you desk top.

If that does not clear it up check the temps using Hardware Monitor run HWM in the background while in a game and Alt+Tab back to it expand all the trees and give us a screen shot.

Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Sat Apr 14 09:02:33.241 2012 (UTC - 4:00)
System Uptime: 0 days 5:09:36.459
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+d411a4 )
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments fffffa80`0a8bf010 fffff880`0ff6d1a4 ffffffff`c000009a 00000000`00000004
BiosVersion = A08
BiosReleaseDate = 08/24/2010
SystemManufacturer = Alienware
SystemProductName = M15x
MaxSpeed: 1870
CurrentSpeed: 1862
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Sat Apr 14 03:52:18.28... Read more

Read other 2 answers

i've been getting the blue screen of death (LOL) every 3 or 4 times my pc is turned on...my neighbor (the pc whiz) says shut it off, wait 10 seconds, and turn it back on...don't bother sending microsoft an error report (???)...today, i felt like sending it and got this in return as the analysis...argh!!! i'm going to put in all caps what i did...please scroll down...ty...the update place said i needed to install, which i tried to do...when 1.7 of 1.9 mb was downloaded, i got a red X telling me microsoft couldn't install the critical update (btw, i religiously do the updates when prompted on my taskbar)...i've not installed any new hardware, either...this is a dell 2300 i brought brand-new from the manufacturer in september 2002...help!!!

(this is analysis link)


''Error Caused by a Device Driver''

''Thank you for submitting an error report to Windows Online Crash Analysis. Unfortunately, we cannot provide you with specific information about how to resolve this problem at this time. The information that you and other users submit will be used to investigate this problem.


A device driver installed on your system caused the problem, but we cannot determine the precise cause.

Getting Help

Depending on which situation is applicable to you, do one of the following:

If this problem occurred after you installed a new hardware device on your system, the pro... Read more

A:''Error Caused by Device Driver'' ???

Read other 16 answers

I experienced a blue screen earlier and now Im worried that my hardware is broken. Anyone who knows what the cause of this crash is about?


Are you using Norton?

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For the past few weeks (mostly since the windows update in mid September, which I have since rolled back) my computer has been having several issues. I am not sure if they are related but I will post them both in the same thread.

-Windows XP pro SP3
-Intel Core 2 Duo E6750
-Abit IP35PRO(P35+ICH9R)
-2gig DDR2 dual channel corsair RAM
-Nvidia Gforce 9800 GTX/GTX+ using driver

The first issue is that I have been having frequent BSODs while gaming, and at times even on start up, however those only occur following a previous BSOD.

For an example of such here is the first BSOD from event viewer followed by the second.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 10/24/2009
Time: 7:00:34 PM
User: N/A
Computer: ALEX
Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 804e237f.

For more information, see Help and Support Center at.
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 34 65 01, 804e
0050: 32 33 37 66 237f

Event Type: Error
Event Source: System Error
Ev... Read more

A:Error Caused by Device Driver

The three errors we want to concentrate on at this time is the 0xA which is caused by either harware or faulty drivers. The 0x8E which are almost always caused by hardware and are especially a strong indicator of corrupted memory. And 0x4E which is a very strong indicator of corrupted memory.

Since we have no minidumps to read at the moment and since the information you have posted gives no indication as to probable cause, do t standard Memtest diagnostic on your RAM.

See the link below and follow the instructions. There is a newer version than is listed but either one should work. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

If you have errors you have corrupted memory and it needs to be replaced.

Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don?t need to run the test any further on that stick.

Link: http://www.techspot.com/vb/topic62524.html

* Get back to us with the results.

Read other 5 answers

I've had this laptop for a couple of years now. Last year I took it to a repair shop for a BSOD (I don't remember what caused it) and they had to install a fresh new HDD to it. Badly, they didn't verify my Windows 7 software, and after I noticed the shop refused to validate it! So for a year I carried a laptop without a validated Windows 7 copy (when I bought it it had the same OS, I tried to look for the validation number in the laptop but it was to worn of to recognize the code). So now, I got a BSOD a couple of days ago. It states DRIVER_IRQL_NOT_LESS_OR_EQUAL caused by the file ndis.sys. I attached my diagnostic to this post... I can't access my computer on any way but safe mode (without internet), as suggested by an engineer I know I removed most of the drivers concerned with the network adapter (both the wireless and wired ones), but it didn't help. Please help!

A:BSOD Caused by NDIS.SYS Driver!

Hi luishp.

Security App

aswFsBlk.SYS Thu May 9 14:47:16 2013
aswKbd.sys Thu May 9 14:47:49 2013
aswMonFlt.sys Thu May 9 14:47:23 2013
aswRvrt.sys Thu May 9 14:47:02 2013
aswSP.SYS Thu May 9 14:48:25 2013
aswSnx.SYS Thu May 9 14:48:30 2013
aswTdi.SYS Thu May 9 14:47:32 2013
aswVmm.sys Thu May 9 14:47:06 2013
aswrdr2.sys Thu May 9 14:47:41 2013
Crashes indicate Avast! being a possible cause. Remove Avast! and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

Do not start the free trial of MalwareBytes, unselect that option when prompted.

Update and make full scans with both separately.

SFC /scannow to check windows for corruption:

How to Repair Windows 7 System Files with System File Checker
1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow

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I have rebooted into safe mode without networking, deleted all drivers for my RealTek network card (currently running Realtek PCIe GBE Driver Win7 7067 01/22/2013) and restarted the computer several times. This does not seem to alleviate the problem. I have spent hours researching this and can't find anything for ndis.sys other than to reload the Realtek driver in the manner I just described. I must be missing something. I'm hoping a fresh pair of eyes can help me see what must be staring me in the face.

A:BSOD caused by driver ndis.sys

Sometimes AVG network filter service (avgfwfd) may cause a Ndis.sys blocking.

Removing AVG and applying MSE may be a good thing to test.

Read other 9 answers

I'm having a hard time getting to the bottom of this. Any help would be appreciated. If it makes any difference, I was watching a video on my laptop when the BSOD came up...

A:BSOD caused by driver halmacpi.dll

Please provide this info: http://www.sevenforums.com/crashes-d...tructions.html

Memory dump blames your Intel graphics driver. Please do the download/install a fresh copy of the latest compatible driver from http://downloadcenter.intel.com If not available there, then get it from the laptop manufacturer's support website.

Please uninstall Daemon Tools/Alcohol software as it is a known cause of BSOD's in Win7 systems.
Once uninstalled, please use this free tool to ensure that the troublesome sptd.sys driver is fully removed: DuplexSecure - FAQ - Remove 32 bit sptd.sys
Please uninstall SpeedFan as the giveio.sys driver dates from 1996
Please uninstall the older CD/DVD program that uses pcouffin.sys (which dates from 2006)



Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010612-23961-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 5 22:50:53.963 2012 (UTC - 5:00)
System Uptime: 27 days 8:59:25.309
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessDpcCompletedPacket+3d6 )
PROCESS_NAME: msnmsgr.exe
FAILURE_BUCKET_ID: 0xA_dxgmms1!VidSchiProcessDpcCompletedPacket+3d6
Bugcheck code 0000000A
Arguments cccccccc 00000002 00000001 82e8ea03
BiosVersion = QL5L3F72
BiosReleaseDate = 09/25/20... Read more

Read other 1 answers

Good Day!

Please is there anyone who can help solve this problem?
My computer is automatically shut down and after starting im seeing report

Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`083688f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b2aec
File Description : NT Kernel & System

Motherboard:GA-F2A55M-Ds2 (rev.3) fm2+/fm2
Processor: AMD KAVERI A10 7850K 3.70GHZ
Drivers:all are updated
(Dual Graphics Enabled)

I've already run:
memtest86 test 13 no errors
sfc /scannow
malwarebytes scan

DM log collector
Attachment 365283
dmp file
Attachment 365285

A:BSOD Caused By Driver : ntoskrnl.exe

Please help
Thank you

Read other 6 answers

I have had my computer BSOD twice in the past couple of days for seemingly no reason at random times.
My computer temps are all bellow 40c after reboot and I have nothing overclocked.

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Hi, i hope i uploaded the minidump files correctly.

But yeah, my computer has been restarting randomly for a while

A:BSOD caused by ntsokrnl.exe driver

sorry, here's the other zip

Read other 1 answers

THANK YOU SO MUCH for taking the time to help me
? OS - Windows 7
? x64
? Windows 7
? Don't know
? Few years
? Just reinstalled Windows 7 2 days ago
? AMD 6 core processor
? AMD Radeon HD 7700
? M5A 78L-M LX3 Motherboard
? Like 300W

HP Pavillion - (Screenshot of model attatched)
Replaced the CPU, GPU, Motherboard, and Powersupply of store bought PC

A:BSOD Caused by Driver dxgkrnl.sys



Attempt to reset the display driver and recover from timeout failed.


0: kd> k
Child-SP RetAddr Call Site
fffff880`040c1888 fffff880`02d43140 nt!KeBugCheckEx
fffff880`040c1890 fffff880`02d42ec7 dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`040c18d0 fffff880`02c0ff13 dxgkrnl!TdrIsRecoveryRequired+0x21f
fffff880`040c1900 fffff880`02c39d50 dxgmms1!VidSchiReportHwHang+0x40b
fffff880`040c19e0 fffff880`02c38437 dxgmms1!VidSchiCheckHwProgress+0xd0
fffff880`040c1a10 fffff880`02c0b2d2 dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`040c1ab0 fffff880`02c37ff6 dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`040c1bc0 fffff800`0316c73a dxgmms1!VidSchiWorkerThread+0xba
fffff880`040c1c00 fffff800`02ec18e6 nt!PspSystemThreadStartup+0x5a
fffff880`040c1c40 00000000`00000000 nt!KxStartSystemThread+0x16
The DirectX MMS notified that there was a display driver hang, and then the DirectX Kernel took over and noted that timeout detection recovery is required to reset the display driver to try and get it responding again. Unfortunately, given we bug checked, the TDR failed.


1. AODDriver2.sys is listed and loaded in your modules list which is AMD Overdrive; also in EasyTune6 for Gigabyte motherboard. Known BSOD issues in Win7 & 8.

Please uninstall either software ASAP! If you cannot find either software to uninstall, or it's not installed, please navigate to the following filepath:

C:\P... Read more

Read other 17 answers

Recently I've been getting BSOD occasionally on my HP CQ40-401AU laptop. Most of the time it occurs when I play games (mostly Dota 2) or watch video (embedded in web browser), but sometimes even when I just browse the webs, do some simple tasks or even when the computer is idle (just some tasks in background, e.g. downloading). Some periods of time BSOD occurs quite regularly (about 2-3 times/day) but some periods of time it doesn't occur at all.

The STOP codes are mostly 1A, 1E, and 3B... so I guess RAM or some driver is the root of problem. I'm using 2 RAM modules, 1 Micron 1GB and 1 Transcend 2GB, so their incompability may be the problem, but BSOD hasn't occur a long time after I installed the second RAM (must be 1 year at least). I have tried to reinstall Windows several times but it did not resolve the BSOD.

My computer specs:
- Laptop HP Compaq CQ40-401AU
- OS: Windows 7 Professional 64bit
- RAM: 3GB (1GB Micron + 2GB Transcend as described above)
- Graphics: ATI Radeon HD 3200 Graphics
I have attached my minidump files and computer's information. Please help me resolve this BSOD issue. I will provide you any further information if you need it.

Thanks in advance!

A:Occasional BSOD - probably caused by RAM or driver

Sorry, this is maybe a little out of topic but I have received a notice like this:

Attention: Big Q

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

I don't know why I received this but this is my initial BSOD thread not an "extra new thread". Can somebody tell me if I did anything wrong?

By the way, I've just got 2 other BSODs yesterday, code C2 and 0A. I attached them here. Can you help me solve this? Thanks a lot!

Read other 5 answers

Ok i hope someone can really help me! Ok my problem...everytime i boot up my computer sends a report to microsoft (you know the thing im talking about??) And then a internet browser window opens with the follow's screens:

Im also having another problem with my hardware! Recently i bought another 512mb of Twinmos Twister ram and my computer was recognising it but i checked my system there yesterday and it was only seeing 512mb when it should be seeing 1024mb????????????? Anyone got any ideas????

Thanx everyone

A:Error caused by device driver and.........

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I'am getting frequent BSOD's at all times. I have an Anienware, Area 51 7500-RS. Windows 7 Professional,SP1, 64-bit,Intel Core2,[email protected] ram
Dump File         : 120614-24476-01.dmp
Crash Time        : 12/6/2014 2:13:17 AM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000001`000001ec
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02b1d1de
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7fd00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17592 (win7sp1_gdr.110408-1631)
Processor         : x64
Crash Address     : ntoskrnl.exe+7fd00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\120614-24476-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Versio... Read more

A:Bluescreen caused driver ntoskrnl.exe

iI had this problem a while back, and i tried all kinds of things to get rid of it ,thing is i forgot which one worked..lol..if your having a kernel ntoskrl.exe error.,its usually caused by a memmory leak,theres not much info on this last time i looked,but some things to look for are is a  AMD64netfx  file and a microsoft 64 bit  file may be conflicting, a tune up cleaner ,glary util 5 actually found the problem and tossed the amd64 in the recycle bin..but im not sure that fixed it.
i think the way i repaired it was i went into system setup and changed from a full memmory dump to a small dump .....bsod s can be repaired most of the time through a bios as well , try a
default setting in your bios,sometimes a setting gets changed by mistake. check your ram settings and cpu settings or try a lower cpu setting , sometimes one cpu gets the whole load and is over working...thats what gives a  nt kernel error..check your cpu temperature and fan.
last but not least apparently the reason my AMD64netfx  got tossed was sometimes something or someone replaced the ntoskrnl.exe with a fake  ntfsokrnl.exe check  in your  win system 32 its not supposed to be there if i remember correctly.or a conflicting netframework or visual studios..usually  the 2008 versions have a bug.
anyways dont remove anything unless you 100% sure..i remember now i think i uninstalled a program that was crashing and kept getting errors so i did a syst... Read more

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Sporadically I get BSOD's. At the bottom of the screen it says the RealtekHQ device is the cause. Seemed like an easy fix, I uninstalled the old driver and installed the new one. That didn't fix it. I called intel and they said it could be the audi integration on the graphics card. My graphics card has no audio output, that I know of. They told me to try running the games and such with the onboard graphics, but the onboard graphics will not run HL2, Assassins Creed, Counterstrike, and so on. I've only gotten the BSODs while listening to music, and playing a game. Does anyone have any ideas on how to recreate the situation, or know of any programs like Prime95 for the audio system? lol Intel suggested the MB might be bad....Any suggestions on what to replace it with as this is the 3rd bad board I've gotten?

Thanks for any help

System Specs:
20" samsung LCD
Q6700 with arctic freezer 7
1X Zotac 8800GT Oced
1X WD Raptor 10,000rpm HDD
1X Maxtor slow and small HDD
1X Samsung SATA DVD/CD/R/RW burner

A:BSOD Caused by Realtk driver?

Hello is this onboard sound? If so just disable onboard sound in the bios and buy a pci sound card rather cheap these days. You can even buy usb soud card devices on ebay that you connect your speakers too for about 5 might be worth a look at.

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Today a pop-up showed on my screen about updating my drivers. My graphics card is the Nvidia GeForce GT630 4GB.(I upgraded my pc with this.) I opened GeForce Expierence to start downloading and performing the update... I have two monitors connected to my computer, it has been working perfectly since I got the computer somewhere aroung November. But anyways, when the update was close to finishing, I suddenly got a black-screen and when that was over, it said it couldn't complete the update and my headmonitor (#1, which is connected with a white DVI-cable, I don't know that much about computer, apologize me.) got a smaller resolution, about the same as my 2nd monitor's resolution... besides that, my other monitor ( connected with a smaller blue DVI-cable, might be wrong about how it's called...) dissapeared and couldn't connect anymore to the pc. My question is , how can I fix this, have I done anything wrong while downloading the driver update?... Please help, thanks anyways for reading this threat.



A:Updating my driver caused a problem.

Quote: Originally Posted by DTRZING

pop-up showed on my screen about updating my drivers....

That sounds fishy to me. Almost like malware.

Have you gone to the nvdia site and use the auto scanner to update your drivers there?

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I've tried using Bluescreenview to try and solve this issue on my own but haven't been able to. I've had a BSOD from this driver about 6 times in the past month. Sometimes while playing games or just browsing the internet. I hope I have provided all the information, if not please let me know. 022114 is the most recent BSOD dmp file.

A:BSOD caused by driver ntoskrnl.exe

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800033a1c83, fffff88009e3b980, 0}

Probably caused by : memory_corruption ( nt!MiSectionDelete+3f )

Followup: MachineOwner

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa802480c010, 2, 1, fffff80003134cb6}

Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+86 )

Followup: MachineOwner
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+

The goal is to test all the RAM sticks and all the motherbo... Read more

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My computer randomly reboots when i play a graphics induced game.
I have tried turning off automatic restart and i just get a blank, blue screen, please help.

A:Error caused by device driver

First take a look at this POST

It would also help us to help you if you could give us some background info, like when did the problem first start, have you installed or uninstalled any hardware or software etc.

Have you got all the latest drivers for your videocard soundcard etc.

Regards Howard :grinthumb

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Hello All , 
I'm new to the forum and this is my first post.  Looking at the help this site gives is immeasurable , i hope someone can help me with BSODs im getting quite frequently when im attempting to fix it.
Please find my bug report .txt zipped file created with Nirsofts Blue Screen View.  It has been pointing to a specific driver ntkrnlpa.exe that has been the cause of most of the crashes. 
I have ran numerous anti virus , anti rootkit tests,  including GMER, Combofix, Malware Bytes, Comodo Cleaning Essentials and recently EMSIsoft which did find Win32 Bunndle virus which has now been deleted.   GMER does advice rootkit like behaviour but when i test the MBR for any changes using mbrchecker is advises \PhysicalDrive0   Windows 7 MBR code detected  -- which means that the MBR has not been modified.  
The driver is a kernal system file so i attempting to do a sysprep but this also crashed somehow.   Also it has been frequently crashing when scanning with Rogue Killer and it is usually crashing when searching for rootkits. 
Would anyone be interested to help locate this cause, perhaps checking out my GMER, Combofix logs to help determine the fault, would be much appreciated.. Ive been on this a whole week and have another issue with Comodo Internet Security not installing as i can not seem to get rid of all its Registry entries using Regedt32 , my permissions to delete them ... Read more

A:BSODs, Possible caused by driver or Virus etc

ntoskrnl.exe (also seen as ntkrnlpa.exe, ntkrnlmp.exe, or ntkrpamp.exe) is the kernel (core) of the Windows operating system.  It is protected by security features and the Windows System File Checker.  As such, if this file was to blame, you'd be experiencing many more problems other than the occasional BSOD.
In most cases this file is blamed because another file (typically a 3rd party driver) has corrupted the memory space that ntoskrnl.exe considers as it's own.  When this happens, ntoskrnl.exe typically finds unknown data (from the 3rd party driver) in it's memory space.  At this point the OS panics and throws a BSOD to prevent damage to the system.
More info here:  https://en.wikipedia.org/wiki/Ntoskrnl.exe
Now, please note that your Driver Verifier enabled memory dumps tend to blame networking components (mostly tcpipreg.sys)
While this is a Windows driver, we presume that Windows drivers aren't likely to be at fault because of the error correcting mechanisms built into Windows.
That leaves us with 3rd party drivers as the most likely cause (followed by hardware, then by Windows drivers)
Interestingly, you're having issues with Comodo.
We also know, from past experience, that we have frequent problems with Comodo in some Windows systems
The easiest way to uninstall Comodo would be to reinstall the program, then uninstall it.  The hope being that the reinstallation will fix the problems that prevented the uninstallation in the first pl... Read more

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I have a Razer Abyssus 3.5G mouse that is causing BSOD's. Lately it's been saying IRQL_NOT_LESS_OR_EQUAL, although I was getting an NPFS and NTFS.sys error previously. Whenever I restart my comp with it plugged in it will BSOD at least once or twice. Also, if I unplug it once it starts up it will BSOD almost immediately. I have installed the most recent driver and do not quite know what to do! Any help would be greatly appreciated.


My previous threads in other sections:

A:BSOD Caused by Mouse Driver


Razer devices have been known to be very troublesome, especially when their drivers are added into the mix. Here's what I recommend doing...

1. Boot into safe mode.

2. Remove your mouse from the system since it is in safe mode.. Razer's drivers should not be loaded, so you should not BSOD.

3. Once removed, fully uninstall Razer's drivers.

4. Restart and boot into normal Windows.

5. Attach your razer mouse and let Windows install the generic drivers.

6. Monitor how the system behaves without the Razer drivers.



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New HDD install still getting BSOD.
Ran scannow 4 times & have included the results(I hope i did it right!?!?) as attachment file
Could any of the not fixed entries be causing my problems ? Most of the crashes show 'caused by driver NTOSKRNL" with differing bug check code and strings.
I haven't included the computer info, proper history of problems nor BSOD dump files yet as wondering if what scanow shows will point to the problem area?

A:BSOD caused by driver issues?

have included dump & other info after all!!!

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How do I disable BIOS memory options, such as caching or shadowing? My system is windows XP - Thanks

A:Error caused by a device driver

Hi Jack,

Welcome to the forum. You really need to list your motherboard and other components so we know what kind of unit we are dealing with.

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I keep getting this error message:
Error Caused By A Device Driver

Thank you for submitting an error report. Microsoft is unable to specifically determine what caused the problem you reported. To troubleshoot the problem, please see the information below.


A device driver installed on your system caused the problem; however, we cannot determine the precise cause. Depending on which situation is applicable to you, please do one of the following:

* If this problem occurred after you installed a new hardware device on your system, the problem might be caused by the driver for the device. If you know the manufacturer of the device, contact the manufacturer's product support service for assistance.
* Some software, such as firewall and anti-virus software, also installs drivers. If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. If you know the manufacturer of the software, contact the manufacturer's product support service for assistance.
* If you don't know the driver's manufacturer and need help diagnosing and resolving this problem, contact your computer manufacturer's product support service.
* Updated drivers might be available on the Microsoft Windows Update website. At Windows Update, you can have your computer scanned and, if there are updated drivers available, Windows Update will offer... Read more

A:Error Caused By A Device Driver

Any ideas?

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I've been getting very frequent (daily) bluescreens for around a week now. After ~3 days I reinstalled Windows 10 (from an ISO) and installed all drivers from here.After reinstalling Windows, the bluescreens still occur up to two times per day.Here is the output from Bluescreenview:the first (lowermost) one happened while installing visual studio, the rest during normal operation. Usually without much load on the GPU (and CPU for that matter) (no games, no video streams). I read somewhere on the forum that the PCI Energy Saver Setting might cause bluescreens, I switched to medium energy saving mode as recommended and still am getting bluescreens. Any help is appreciated

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Hello All,

I have been having problems with my computer. It started about 3months ago when I installed a 512mb Ram. My computer had been running very slow (256) so I upgraded. I bought the correct memory and installed it correctly. But since then everytime I switch my computer on it will restart itself a couple of times and then start up properly. Once windows has loaded, it will say that "The computer has just recovered from a serious problem" and "Would you like to send a report".

The report says the following:

Error Caused By A Device Driver

Thank you for submitting an error report. Microsoft is unable to specifically determine what caused the problem you reported. To troubleshoot the problem, please see the information below.


A device driver installed on your system caused the problem; however, we cannot determine the precise cause. Depending on which situation is applicable to you, please do one of the following:

If this problem occurred after you installed a new hardware device on your system, the problem might be caused by the driver for the device. If you know the manufacturer of the device, contact the manufacturer's product support service for assistance.
Some software, such as firewall and anti-virus software, also installs drivers. If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. If you know the manufacturer of the software, contact the manufact... Read more

A:Error Caused By A Device Driver?!

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I need a bit of help in installing the graphics drivers on my laptop. It's been bugging me for a long time.
My laptop's a Samsung Notebook Series 3. It's GPU is supposed to be AMD HD 7670M. Thing is whenever I install the drivers, be it from the Samsung or AMD website, it always gives me a BSOD. It has different error codes, but it usually starts with the atikmpag.sys code. It differs from then on. I had concluded that the graphics card is the main culprit because I have the Standard VGA drivers on here and it doesn't BSOD on me.

I did a clean install of Windows 7 using the Recovery Disc.
Another thing to mention is I brought this laptop to a technician a few months back to upgrade its RAM. They updated my drivers for free. They connected and external HDD and used some sort of software, I don't know which but it sure did bring back the AMD drivers flawlessly. No blue screens, no crashes, and it definitely made me play games at a stable frame rate. Before they fixed it, I was using Standard VGA drivers too.

I have done a bit of tinkering and tried the following:
-Uninstalling the AMD drivers using the AMD Uninstall Tool and reinstalling
-Using the command prompt to expand the atikmpag.sys
-Installing different kinds of versions of the AMD drivers

Other things to note:
-One time after installing the drivers it didn't produce a BSOD, it shut down unexpectedly and give a BSOD after rebooting just before the Windows logo
-Safe mode works and it's what I'm using rig... Read more

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Dear All,

I recently upgraded to Windows 10 Pro from 7 Pro and facing problem of BSOD, attached are minidumpts captured from my system for different dates.

Please can any one help me on this to resolve it. Really making problem for me and I am unable to figure out the root.

Waiting for help.


A:BSOD caused by driver ntoskrnl.exe

Hello, any body out there to help

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I have a weird problem with USB 3 drivers I think.

This is my configuration:

Motherboard: Gigabyte GA-B75M-D3V
Cpu : Intel Core i5 3470
Ram : 8 Gb Corsair 1333 Mhz
Video: Gigabyte GeForce GTX 660 2048MB DDR5 OC version
Hdd : Western Digital 640 GB 7200 Rpm
Case: Segotep SG-Z2
Power supply: Corsair 450VX

In device manager>>Universal Serial Bus controllers I have an Unknown Device. If I delete it then refresh for hardware changes I get BSOD. Only this way I get bsod.

If I connect my USB 3 external hdd to my front USB 3 slot I get a message Unrecognized USB device and it loops that message until I disconnect the device.

I installed the USB 3 drivers from the CD that came with the board and from gigabyte's site.

I see that the BSOD is related to iusb3hub.sys file but couldn't find any fixes yet.

A:Bsod caused by USB3 driver

This copy of windows is counterfeit, your product ID matches an Asus OEM_SLP key while your motherboard is a retail gigabyte model. This is only possible through a hackers exploit. Please purchase a legal copy of windows format and then reinstall with the new legal copy.

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I am periodically getting the blue screen of death. I know I need to fix my problem but can't figure it out. When I restart my computer and windows takes me to the problem description, I am told:

A device driver installed on your computer caused the problem; however, we cannot determine the precise cause.

I have checked and can't tell what it's for. It actually happened about a year ago and I ignored it. I know bad. After I infected my computer last month..got it cleaned up..it happens probably once every week or every other week.

The codes I am given are:

BCcode:1000008e BCP1:C0000005 BCP2: 804e59ec BPC3: eee69ccc BPC4: 00000000 OSVER: 5_1_2600 SP: 2_0 Product: 768_1

I had a dump file but I didn't write those down. I didn't what they were until I read another post.

Can anyone help? PLEASE!!



A:Error caused by a device driver

Device driver.. so, have you tried updating all your drivers to the latest ones?

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Having seen other help from this forum I thought I'd post my problem and see if you guys could help me out.

I just built my girlfriend's PC a few days ago, all was well but now a BSOD appears randomly, so after using BlueScreenView on the dump files it all originates from one driver.

The PC in questions specs are almost identical to my own (minus the 1TB HDD and her MOBO is the Rev 3.1 version of the same MOBO).

I've attached a copy of the dump files to this post if that helps anyone.
I've already tried chkdsk which gave no errors.

Thanks in advance

A:BSOD Caused by Driver ntoskrnl.exe

Sorry to hear about the BSODs. Please follow the instructions below:


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