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[SOLVED] Windows XP Pro - Blank Screen After Startup

Q: [SOLVED] Windows XP Pro - Blank Screen After Startup

Hi all, I have a problem that I hope you guys can answer.

When I start up my computer, it goes through its normal startup process, it shows the Windows XP Pro logo and the welcome screen and it even loads my Windows XP desktop. Then, about 5-10 seconds after Windows XP loads, I get a black screen, (However Windows is still running), and then in another 10 seconds my computer reboots and starts the process over again.

Strangely enough, I can reboot in Safe Mode (Which I'm using now), and I can reboot in VGA Enabled mode, both of which work perfectly fine. Also, suspecting maybe my video resolution or something got messed up to something my monitor or video card couldn't handle, tried upping the resolution in VGA mode, and of course it worked fine, so that isn't the problem.

I've been searching around the internet, and many people have indicated that bad video card drivers might be the problem, so I've uninstalled my GeForce 6800 GS video drivers and reinstalled them, with no luck, which I'll explain some more. When I uninstalled my drivers, windows loaded up normally, everything okay. Then, I proceeded to reinstall my drivers and reboot, my problem was back to normal, black screen 5-10 seconds after XP starts. This seems to indicate my video drivers/card is the problem, but if reinstalling them doesn't fix the problem, what will?

Also, I have been using my GeForce 6800 GS for over a year now with no problems, so I KNOW it works on my system. I've tried everything I can think of and now I'm beginning to wonder if my video card has died on me, but if that happend wouldn't I not be able to see anything? Either way, I don't wanna dish out at least another ~$200 for a video card if that isn't the problem

One site I found seemed to outline my problem exactly but you need to PAY to see the answer!

Any help would be appreciated, I've done everything I can think of...

Preferred Solution: [SOLVED] Windows XP Pro - Blank Screen After Startup

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: [SOLVED] Windows XP Pro - Blank Screen After Startup

Hello . . and welcome to the forum . . the solution there was using the "next to newest" drivers . . which version are you using? It it's in the 160 series, try the 140 series to see if the problem persists

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OK, this problem has got me stumped... Yesterday everything worked just fine on my work computer.... but today I got major problems. When I start the computer, it shows me the standard Gateway splash screen in the beginning, and then shows me the XP startup screen (the one with the little progress bar under the windows logo)... but then nothing.... It just shows me a blank black screen. My Hard drive continues to work, and my scanner goes through it's little start-up calibration that it always does, and I hear the windows startup sound, but it doesn't show me anything on my monitor. Pressing the power button makes the hard drives spin back up, the logoff sound plays, and then my computer shuts down... so I'm thinking windows IS actually running just fine, it's just running blind. Running in safe mode fixes the problem, but it's back every time I boot up normally.... I ran Ad-Aware and a virus scan with no problems found. Also, I didn't do any updating or install any new software yesterday, so I have no idea what could be causing this problem.

Computer Specs:
Windows XP Media Center Edition
Gateway GT5032
AMD Athlon 64 X2 4200+
1 GB Ram
On board nVidia graphics

A:Solved: Blank Screen after Startup

Anyone? I really need to get some work done on this computer..... I tried checking the display drivers, but unfortunately windows won't give me any info on them when in safe mode

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After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

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My almost new Compaq C700 has started to develop a worrying problem. When I turn it on I get a blank screen.The only thing I can do is hold down the power button until it switches off,which I hate doing, wait a few minutes & try again. Its done it a few times now-what can I do.

A:Solved: Laptop screen blank at startup

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I get the "cetihpz://errors/blank.htm" error messsage along with a blank window about half the size of the screen each time I start up. It is not interfering with computer operation but I know it doesn't belong. System Restore doesn't get rid of it. Any ideas on how to remove the message and blank screen?

A:Solved: Blank Screen Error on Startup

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Gateway W340UI
Pentium Dual-Core Inside (t2060 @ 1.60 GHz)
1gb RAM
ATI Radeon Xpress 200M Series
Windows Vista Home Basic
Trend Micro Anti-Virus/Spy-ware '08

I get a blank red screen during my start up in Windows Vista. It occurs after the Vista Welcome screen, goes red for about approx. 30 secs, then goes away when start up completes, my normal desktop background is then fine. This is a new problem. The only changes I made recently were I added a free firewall program. First I tried Sunbelt Personal Firewall, which was NOT compatible. I had to start in safemode and reboot in previous saved mode. Now I am using ZoneAlarm free firewall by checkpoint. Seems to work fine. Any suggestions as to what the problem could be. I do not believe it is a case of RSOD, but not certain either.

A:Solved: Help; Blank red screen during startup in Vista

About the only thing that would make sense here is a display driver or monitor issue.

It is at that point that Windows switches from its VGA drivers to your installed display drivers.

Although I don't know why it would "go away", check your cable connection as well.

If you choose VGA or Safe mode from the F8 boot menu, do you still see it?

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I am getting a blank screen after starting, even before displaying Windows 7 logo.

Before it Windows 7 stopped working, the error message I got is C:\ drive not accessible error.
Both system repair and restore options say D drive but Windows 7 is on C drive. If I go to command prompt, I see c drive but there is no windows folder.

How do I recover from this error?

Thanks in advance.

A:Windows 7 - blank screen at startup

See if System Restore can help.

Boot into Recovery using your Windows DVD or the HDD recovery partition and select "Windows System Restore" - choose a restore point prior to the problem

Regards. . .



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I am newbie here and am amazed by the amount of information and response on this forum. I hope someone can help me with my problem.

I have one of those SONY Vaio All in One PC's - VGC-LS25E running Windows Vista Home Premium, 2GB Memory, 250GB HD

Started having problems with computer booting up and it would start dumping memory - so got into safe mode and tried restoring the settings from the last known system restore point, but had no luck.

Next, using my Recovery DVD, I tried going back to the Original Factory installation but it would not not go through my Vista installation.

I got myself new memory and a HD, and wiped my old HD clean. When my memory and HD showed up in the mail a couple days later, I first replaced the memory and tried to start up the computer with my Recovery DVD in place, but the screen is completely blank. There is some activity in the DVD drive, but otherwise there is no noise at all.

I also replaced the HD and still the same.

Any suggestions will be much much appreciated. Thanks in advance.

A:Blank Screen upon Windows Startup

I don't want to be the harbinger of bad news, but maybe your dvd drive is broken too? Have you used it before your pc has started acting up?

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Desktop cannot startup windows 7 home premium 32 bit.
Can only boot from CDdrive and did startup repair / chkdsk / Sfc scan
Hard Drive seems ok.
On reboot, windows logo appears and after 4-5 minutes I get blank screen with cursor arrow even when trying to reboot from safe mode or normal mode.
Have Avast free anti-virus loaded. Could this be the problem?
Pl help. I do not want to lose my files with a clean re-install of Windows 7

A:Windows 7 cannot startup and goes to blank screen with cursor

blank screens problems are hard to handle Ive had this issue before & it repaired itself a few days later luckily i had more than one desktop. However the main concern is Data loss I would advise that you either move the hard drive to another PC internally or externally if you can. If not reinstall windows without formatting windows will move all of your files to a folder called windows old

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Im having a problem with my newly installed ATI Visiontek X1550 video card. After I installed my card. When I started up my pc the Windows XP startup screen came up but, then my display went blank. The only way that I can use my computer or browse the net is if I turn on my pc press F8 and then choose VGA mode. I even decided to go directly to ATI's site to download the most up to date driver. But my display still comes up blank. I also bought a 450 watt power supply, thinking the old one wasnt poweful enough. My PC is a Dell Dimension 8300 2.66 GHz with 512 MB of memory. I bought the video card at Best Buy and returned it for the exact same card just in case the first card was defective. Any help would be greatly appreciated.
Thank you, Matt

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I have just installed WindowsXP from a Gateway CD which I borrowed from my friend. I have a new WesternDigital 80 Gig IDE Harddrive WD800 NR. I formated it & tried to install WindowsXP on it. After the CD checked all my hardware & installed the WindowsXP installation software, the computer went to start up. Then I get a screen that says Starting WindowsXP, after about 3 seconds the screen goes blank. I can still here the Hardrive Spinning, but when I look at the bottom of my screen the little light is Orange??! (the little light I'm talking about is the one that turns green when the screen is on & turns orange when the screen is on but the computer is off) What do I do?? Could it be that the CD's Installation program can tell that the computer that I am trying to Install this on, is not from Gateway? I am really stuck, what should I do?

A:Windows XP just installed, screen goes blank during startup!!!???!!

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Ahh my first post...
Please help me out with my winXP bootup problem

My computer worked fine until i got a new monitor,
I start my computer, POST goes on fine, Windows XP Professional Logo appears, but just as I would expect to see a mouse pointer and a desktop, i get a black screen (monitor is not receiving signal from video card) and the computer hangs (busy light does not flash as it would normally when windows loads up processes...).
I turn off power, switch back to old monitor, but problem persists.
I remove all devices unnecessary for basic operations, didnt help either.
Safe mode is still operable (the monitor does not shut off there), so I use it to backup all my files.
I insert windows XP installation disk and format my drive, remove all partitions, and install a fresh copy of windows in the only partition left.
Installation works out fine until when the computer restarts, displays the windows logo, and then bang! the same old black screen and lifeless computer.
I went to microsoft support and found article 314503:
"Computer stops responding with a black screen when you start windows XP"
When you try to start Microsoft Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.
Which is not really my case because i STILL see the windows logo BEFORE the black screen, but anyways i follow the gu... Read more

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SOS - Ever since I removed the old Avast and downloaded new Avast (also tried Avira) into Download Files folder, then tried to run either Avast or Avira, a message displayed re: Can't install due to corrupted files.

Antispywares such as Malbytes (or was it SAS) kept remaining "locked-up" and even CTL/ALT/DEL plus EndNow wouldn't work. The only way I could shut the system would be to turn off the power on surge protector (even the power-off button failed to work).

So I tried Super AntiSpyware.
I downloaded the latest definitions from SAS.
SAS then picked up 4 Trojans & asked if I wish to quarantine the corrupted files (which were in the Windows system).
I chose YES. The corrupted files now in quarantine are:
(1) c:\windows\system32\lowsec
(2) ditto\lowsec\local.ds
(3) ditto\lowsec\user.ds
(4) ditto\lowsec\user.ds.lll

Ever since then, I had further problems.

First Win XP stating it cannot reinstall, and asking me if I want to restore system to the point prior to the problem.
I chose YES.

Ever since that, XP will not start up except in Safe Mode.
It won't startup Normally (totally blank screen).

I don't know what to do now.
I shiver at even the thought of complete reinstallation,since that's always been a horrible ordeal for me, even when I was finally able to reach the Microsoft guy years ago to help walk me thru it. Just dealing with the various personnel until reaching someone halfway knowledgeable took hours and hours & endle... Read more

A:Solved: Antispyware quarantines trojans - now blank screen at startup

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Both on normal and safe mode startups, it's only a black screen with a movable mouse cursor.

- tried startup repair, no problem found
- tried sfc /scannow, told me it needed to reboot to do some repair operation, did nothing.
- system restore has no restore points
- cd-rom is dead/dying
- have an usb boot image thing and it loads files but then there is only the background image with mouse cursor, no setup or whatever appears. So, same as normal, only with a pic instead of black screen?
- tried both fail-safe and optimized bios defaults
- cleaned for dust and dis-/reconnected some wires
- doing a windows memory scan, because it seems the only option left

long back-story, short:

did a defrag a while back, there was a power loss, .dlls started not be recognized, tried to fix, but no success, found out cd-rom was dying and couldn't use the install dvd, wanted to use usb image to reinstall, but this happened so i never got the chance.

A:[SOLVED] blank screen on startup, only mouse cursor works

While you were in the BIOS, did you notice if the Hard Drive and CD were recognized?

We will need the specs of the computer, what is the USB image you talk about. You are going to need a way to boot from either a CD or USB to test the hardware.

If the hard drive was being accessed when the power failure occurred, there is a chance the drive has been trashed.

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I have a ThinkPad Edge E430, 64bit Windows 7 computer that is under warranty. Upon normal startup, I am able to load Windows 7 and get to the user login screen. After logging in, I get a black screen and can see the mouse cursor but no applications ever load. I think there is a problem that is preventing windows explorer from loading.
I'm not sure if this is related, but a few days before this started happening I received a Windows Action Center notice that the small.CA virus was detected on my computer. I ran Windows Defender, Malwarebytes, McAfee Virus Scan, and Emisoft Emergency Scanner, but none of them turned up any problems.
I'm able to run my computer through Windows safe mode with networking at the moment normally.
Do you know if this is a software problem and if so is it fixable? If it's a hardware problem, my computer is under warranty and I can send it back.

A:Black/Blank Screen upon Normal Windows 7 Startup

In the Advanced Boot Options where you chose Safe Mode with Networking there is the option to Repair your computer.  Give this a try.

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Hi everyone! My parents have a windows 7 Asus pc (I believe home premium) and when started it goes to the black screen stating that it was shut down incorrectly and gives you the option of running startup repair or starting windows normally. When starting windows normally is chosen it appears to begin starting as normal and then goes to a blank blue screen (of death?) with a black border on the left and bottom sides. I'm not much more computer savvy than they are and have no idea what the problem is or where to start. What does this mean?

A:Windows 7 Asus blank blue screen upon startup


Are you experiencing a BSOD? Like this?:

Are you able to boot into Advanced Boot Options?
If so please choose "Last known Good Configuration"

If you are able to boot into windows, reconfigure windows to collect the correct info
You want small memory dumps - "MiniDumps"


And here are the instructions for posting:


Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



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I left my computer on over night on sunday, when i checked my computer late monday evening it just had a blank black screen on it. I rebooted the computer and it loads all the way to the winXP logo and then it displays this blank black screen with nothing on it. no sound no nothing. I tried starting "the last known good configuration" and the same thing occurs... i can start the computer in all 3 safe modes, but no other option works. i have no idea what to do. i didn't install any new software or hardware. any ideas?

A:blank black screen after windows logo on startup

Boot to safe mode, set your display for a generic vga, low resolution. Restart in standard mode, see if you get display. If so, start then, select correct display driver and try, step by step, to get back to where you were. If, somewhere along the line, you get the blank screen again, you should have an idea what happend.

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Booting up normally, I noticed that windows lately has had a harder and harder time loading the desktop.

Lately it won't load, the startup flag shows and the chime, but nothing follows as the hdd light seems to reflect a searching.

I can get in thru safe mode, but not normal mode.

Since the drive has about 1.5 years on it (thinking a wear issue), I decided to pop in a cloned O.S. and there is no doubt that this is clean. Same exact thing followed, which ruled out a software glitch and led me to the possibility of a hardware failure.

This sound like processor (Intel Core I5-4670K LGA 1150) or motherboard (Asus Sabertooth Z87 1150 ATX) or defective ram (Crucial Ballistix 8GB kit, (2) 4 GB Sport DDR3-1600 (PC3-12800_ [email protected]) ) or what?

How to determine?

A:Windows 7 - startup to blank screen - ruling out software

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Earlier today I was perusing the internet when I was attacked with something that really got my computer good. At the time of the situation the computer just stalled and had the action bar in the bottom of the screen going and going like it was doing something. After a little wait I opted to manually shut down. When I turned my computer on it said there were some issues and then corrected some stuff (which might have been the virus changing stuff in my registry or something like that??). However, after signing in as admin on my Windows 2000 desktop my desktop doesn't even come up as no applications show up...just a completely blank white monito with the hour glass constantly going forever. I'm really frightened of this one 'cus normally I can clean stuff up. I've run Adaware, Spybot S&D, and run a scan on trendmicro.housecall and with all I've done it cleaned a bunch of stuff but didn't change anything?
Here is my hikack this log. I am (or was) running Windows 2000.
Any assistance is truly appreciated!!!

Logfile of HijackThis v1.97.7
Scan saved at 7:06:02 PM, on 12/26/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\svchost... Read more

A:Solved: After Signing In As Admin At Startup Win Won't Start. Blank Screen And Hourglass

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I have been struggling for two days trying to get to the boot up screen, since windows did a major update without warning. The machine is active and I have tried to use your script to get a bios reset without any success and as there is no terminal for an external screen I am getting no where. It would appear that windows has wiped out my screen drivers and changed the bois how is this possible. Debra  

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Hello, wondering if anyone can help with this issue. I am looking to install xp so I wrote the .iso onto a bootable USB and changed the boot order in the bios to boot from USB first. Then after it rebooted, the screen stays black with no bios screen etc. Not sure why it doesn't come up, any suggestions? Thanks

This is an acer aspire one netbook running ubuntu 10.04. 120gb hdd and 1gb Ram. Have absolutely no problems in past with it and it's about a year and a half old.

Extra info :-: when trying to hit the caps lock in the blank screen, the light does jot come up and the keyboard seems to be unresponsive. I am letting it cool down as it was on all day whilst o was researching the xp installation so will attempt to turn it on again soon but fear it may be to the boot order change.

A:Solved: Blank screen on startup after changing boot order to boot from USB.

Any POST messages?

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Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:

The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.

However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

A:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

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Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

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Please note that when ever i am trying to run system Restore, i get a blank screen. Also I am not able to get some sites like HOTMAIL. whenever i open it i get a blank screen. Please let me know what may be the reason and what can be its solution

A:Solved: Blank screen In WINDOWS XP

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So i recently got a new graphics card Geforce 9800 GT and my monitor was VGA/VGA and worked fine so i brought a adapter but my monitor wouldn't doa nothing the green light would come up but it would stay black. Since i thought it may have been the graphics card i tried a monitor that i brought about 10 years which was also VGA/VGA but it worked perfectly i was shocked because it was so old. but now i'm using a old screen which isn't that great but manageable.

Btw my monitor is AOC N19W and my old one is a CTX S500. Also i've double triple quadruple checked the cables

A:Blank Screen on Startup

Bad RAM can mess up all sorts of things, I don't know the details, but what they said is correct. Try using just one stick of RAM at a time and see if that makes a difference, if is the RAM then you can pinpoint which one. Also try them in different slots, sometimes one will work in one slot but not in another, although if it's a RAM problem likely it's a faulty stick

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I know this problem have been brought up a bazillion times. Before I posted here, I've tried possible solutions that were around in this forum and on the net. But maybe it's because I'm doing it wrong (my first computer ever), the problem still persists. I'm posting this from my school computer, btw.

I bought a Toshiba netbook NB205 about three months ago. It was working perfectly fine until two days ago. When I turn on my computer, it goes all the way to the windows xp startup screen...and then blank. Nothing. I've waited for a while since I thought it was just taking long to load. But after 30min, I gave up and manually shut it off.

I pressed the power button again and the screen goes to the whole "windows did not shut down properly" part. I've tried everyithing there but the problem is still there. I've tried pressing F8 and the possible solutions there, Fn+F5, removing the battery/unplugging the AC cord and pressing the power button for 60 seconds, etc. but nothing worked.

The only thing I didn't try was the using an external monitor one since I do not have a cord for it nor do I have any external monitor.

I'm just wondering if there is any other way to fix this than the ones mentioned earlier. Or do I have to bring it to a technician? And are there any ways to prevent this from happening again?


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For the last few days, each time I start IE 5.5 I am taken to a blank screen. My home page is http://www.google.com and that's what appears in the Address bar, but the screen is blank. "Done" appears in the Status bar at the bottom. When I hit Refresh, the regular Google screen appears. And I noticed just now that when I came to this forum, a banner appeared at the top, but nothing else until I hit Refresh, making the Tech Support Guy home page appear. I use a Dell Dimension desktop running Windows Me. I tried deleting and reentering my home page, but that didn't solve the problem. Any ideas on how to avoid having to hit Refresh? Thanks.

A:Blank screen at IE startup

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I have reinstalled my OS about 3 times. However, 'time after the installation' I still have problem where my computer boots up and I have a dark screen. I normally have to reboot it about 1 to 4 times.

When I go inside my machine I wear antistatic wrist band. The disk I used to install the OS is not damaged. The hard drives both OS and aux/misc. use are in working order. Cables are all connected. Heck screws aren't touching the board from the last time I had to take out the mother board.

Any suggestions?

Also I in some instances would get a freeze then blank (black) screen while performing normal activities on my computer.

I don't know what is going on?

A:Keep Getting Blank Screen @ Startup.

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Hi there, I read a couple posts related to this problem but none have seemed to properly address or solve my problem so far. I'm running Windows XP Pro on my laptop and apon startup my computer screen will show the Windows logo and then go blank and continue to startup. I can hear the icon popping sound once the startup has finished. The strange thing about this is that when i tap my power button, the closing jingle happens and then it shuts down. Normally when the screen is working tapping the power button won't to anything unless I hold it down, then it will inproperly shut down. So far this the only way I am able to get my screen to work, after shutting down i simply restart and most times the screen then works the second time around. Any help would be great, thanks

One other small problem, my battery icon wont show up on my task bar, I have insured that the ALWAYS SHOW thing is ticked, and it wont turn on unless plugged into power and once plugged in, is constantly charging but never does increase its battery power.

A:Screen blank on startup

I have a very similar problem and am still trying to find out why it happens,but some info is avalable on this site http://www.ezinearticles.com/?What-To-Do-When-Windows-Wont-Boot&id=16309 and also this one http://techrepublic.com.com/5100-10877-6031733.html# write back if you have any success...

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My Lenovo ideapad u430 touch has developed a new issue since a week. It's about 1.5 years old. Never been dropped or damaged in any way. Been working fine till now. When the laptop is restarted or started from an off state the laptop turns on with lights and sound of fan, but the screen is blank. No lenovo logo nothing. Cannot get into bios setup either. No new updates or new devices added or anything like that. My solution was to force turn it off and start again. If I leave it there off for 30 mins to few hours and try again, it starts fine. This was few days ago. I used that trick for 4-5 days. Now it doesnt seem to start normally at all even after repeated on and offs. I don't think its a display issue.I have done all obvious things like opening it up and cleaning, connecting external monitor, removing and reinserting ram etc. Any insight on this is highly appreciated. Thanks.

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Hi all,

I am having a problem with my xp. It only started happening today. During startup the screen goes blank for a min or two before the login screen appears. Then it appears and everything seems to be normal. It never did this before and i dont know what is causing this. I would appreciate it if you could help me?

P.S. I downloaded a racing game that required me to disable my cd drives to play. I did so and the game worked fine. But the problem occurred when i restarted the computer. I'm not sure if it is related or just a coincidence or even a spyware.

Danish Ajmeri

A:Screen goes blank on startup

Well, first of all welcome to the Tech Support Forums. I would try runing some virus/spyware programs, just go make sure that's not it. I wouls suggest Ad-Aware, and Spybot, for anti-spyware/adware...and AVG, and trend micro's online scan avaiable at http://housecall.trendmicro.com.

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Hi All, Hope you all are well and doing best in your job. However, I am bit scared as my laptop has some issue and my work is pending because of this. Here is the detail description of the problem. When I start my PC, it starts the screen light. Just in next moment, a bright white color flash goes through for a fraction of a second and then screen remain blank. I have tried hard reset, BIOS update as suggested in following link.http://support.hp.com/us-en/document/c03518165 However, when I connect it to another monitor, it starts good. I can access my PC from another monitor. but not from  its own screen. I tried to find the drivers and softwares but i did not work. I would really appreciate if you help me in resolving this issue.

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I'm having a problem on startup. I have a HP dv2500t Notebook running Vista Home Premium.

I left the room for about an hour and when I came back, I had a BSOD. I didn't think to write it down.

When I try starting my laptop now, nothing happens. The screen comes on (turns a different shade of black), but stays blank. No HP logo, no Windows, no nothing. The HD light flashes every once and a while but nothing else happens.

I looked on the HP site and they said to reseat the memory. Is this possibly the problem or is it just a generic fix-all? I thought it had something to do with the BIOS being jacked up. Is it possible the BIOS has gone corrupt? Anybody have any suggestions?

A:Blank Screen on Startup

I have read of some issues with some BIOS levels not resuming from standby/sleep/hibernate properly. When you get it back up you might search for that.

While not theoretically impossible, I have never heard of a BIOS being corrupted without overt action on the part of the owner, as in a failed BIOS upgrade.

Reseating the memory could force the machine to recheck installed hardware, which, if you are in a repetitive loop of failed restarts, might break you out of that.

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When push on the power button i heard fan (or HD) run, the screen light but any info appears. The screen goes on and off (the screen not the laptop) continuosly every few seconds.Tried some solutions from HP site but without results.When Windows button + B + power on are pushed, the caps lock blink twice then pause continuosly but none happens.Couldn't verify the RAM because not found instructions for to remove keyboard.. (model is 15-G000SL). I found a similar problem on this board, they says to update the BIOS, i downloaded BIOS to a USB key, but dont know how to start it, if that is the solution to try. Can someone help me?

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Hello All,

As the title says I start up my computer and get blank screen. I have tested with 2 monitors so thats not the problem. I have changed the ram so that appears not to be the problem either. I have made a vid:


and heres a pic of my motherboard:


Any suggestions would be welcome.
The computer was shipped from poland to Ireland, something must have gone wrong on the way.

A:Blank screen on startup

that green cable with 4 connections is for a different sort of motherboard.
when you start this there is no beep from the speaker - see if you can reconnect this and then tell us how many beeps you get when you turn it on, One beep is good - many beeps is not good but should give a clue as to what is missing.

Is the voltage setting correct?
I noted from the video that the power light and the HDD lights looked as if they were already on before you started the system - is this so?

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Every time Windows does those mandatory updates, I cant use my computer anymore.  Usually I can find a solution, but not having luck this time.  So...at first, I would see the hp logo and then it would go blank.  Now when I start up, it's just blank.  I tried F2 diagnostics and no problems.  Can't boot from my recovery disk.  Don't really know what I'm talking about here. Just tried things I read.  I have no idea where to take it for repair except BB and I'd rather not.  I'm assuming it's an easy fix and I'm cheap.   I would welcome suggestions on this specific issue and/or how to stop these problems in the future.  It is continually frustrating. Do I just have to turn off all updates?  Wouldn't that cause other problems?

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Originally I posted my malware/trojan problem in this thread as I thought I was a simple victim of the google redirect virus and other tiny annoyances


It also mentions how I could not provide a gmer log on account of the computer crashing every time I ran the program. An error log is provided in the thread as a replacement.

However while surfing the net my computer suddenly slowed down, developed a black screen then rebooted itself. After the HP splash screen I get a black screen with a blinking cursor. Here are the steps I tried to fix it.

1. Hitting F8 (for safe mode) just generates single beeps (one for every button press)
2. Hitting F11 (System Recovery 11) just gets system beeps as well (one for every button press)
3. Checked RAM sticks to see if they're working. Both the ram and the ram slots are working fine
4. Do not own a vista start up disc on account I bought a laptop and the OS was already installed in the system.

Computer basics
OS: Windows Vista
Laptop Model: HP Pavillion dv6500

A:Blank screen on startup

Please wait until you get assistance with your malware log topic.

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hey, I have a HP Pavilion Elite, OP windows seven.
The problem i have is when i turn the computer on, it goes through the RAID boot up and the Ethernet Boot up. But after that, all I receive on my monitor is a blank black screen. if anyone knows how to fix this, that would help a lot. Thnx.

A:Blank Screen at Startup

What changes did you make prior to this happening?

Is this new behavior with a RAID then Ethernet boot? Do you have RAID?

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Bit of a problem here. I just got a new Firewire PCI card and attempted to install it. I got it in alright and closed up the case. When I tried to turn on the computer, it would do the memory check, show the bit at the bottom that allowed me to go into the BIOS etc. but before I get the "Starting Windows XP" screen, everything freezes and the screen goes blank. I've already tried taking out the card, but that didn't help. Every time I restart the computer it does the same thing.

A:Blank Screen After Startup

Go back in and be certain the ram is in right and all pci cards are reseated...then reseat all plugs on drives etc...I would bet you bumped something when you installed the card.

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I just accidentally downloaded a nasty virus. When ran, it installed itself and shut the computer down. When I tried to start it up again, a blank screen appeared after Vista's loading bar, and before the welcome screen and Vista logo. When I go into safe mode, the computer crashes with a blue screen after a minute. I managed to disable all services and processes in msconfig before it crashed, but it still does the same thing.

After some more googling, I tried pressing Alt-Tab, and 2 applications came up, both with Vista's default icon. The first didn't have a name, and the other was titled Windows Logon.

A:Blank Screen on Startup


Are you still having this problem? If so, when you get the blue screen, what does it say? Also, what kind of computer is this, as in make and version number, eg Acer 5230 etc.



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I don't recall my operating system, I know it was XP I don't remember if it was home or not because its been such a long time since I used the computer,...but a long time ago I came home and turned on my computer and it just went black...as if the monitor wasnt hooked up. I have a feeling somebody did something because it worked totally fine before hand and nobody in this house fesses up to anything...but thats besides the point, anyway...before I go and format a harddrive and instal windows to try in the computer I was wondering if that sounds like anything anybody might just know what happened. I know a long time ago on another computer I had I was tweaking stuff out i think in CMOS and i did something a little bad and it did the same thing, but I know nobody would even attempt something like that on my computer...
if theirs anything you can think of off the bat, even if theirrs 10 different things please let me know..Id rather not pay some douchebag to fix my computer....

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my aunts comp has aol 9.0 and it was working fine,then bam,click aol and except for the very top,its allllll white,you can hit enter to go ahead and connect,but then nothing at all shows up.you can open IE and surf the web,but not aols browser,i tried reinstalling,and i tried putting 8.0 on it and got nada.any ideas on this one? thx

A:AOL startup screen is blank

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I recently left my computer on overnight. When I woke up I found that it had turned off, sort of. Everything was powered on, but the HD was not reading and the NIC lights were not flashing. I have it set to never go to sleep, in the BIOS as well as in WinME. I pushed the reset button and ever since When I power it on it enters the same state: the monitor won't come on, but the HD and all the lights come on, but the HD stops reading after about 5 seconds and it just sits there after that! Please help!
system specs: AMD K6-2 500, Asus P5A MB, 128 MB RAM, Riva TNT v550, 30 GIG 7200 ATA/100 HD.

A:Blank screen at startup

almost makes me wonder if the cpu didn't fail. Usually what happens when you don't seat a processor correctly.

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Blank screen at start up and you don't get a boot up that I can tell.have done what was proposed on previous post. But nothing has worked. 

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A couple of days now, whenever windows 7 is started up it gets past the CD Checking cursor blinking screen and then goes blank for a few seconds before showing back when the desktop is showing. For some reason, it no longer shows the logo or the "Windows is starting up" blue screen. It skips those screens and stays blank for the remainder of when they should appear and comes back on at the desktop.

A:Win 7 - Screen goes blank after startup

I would suggest using System Restore to reset your system to a point in time before this issue started happening.

But, I would wonder if it's necessary since the Desktop is coming up normally.

If this is a precursor to the KSOD (Black Screen of Death), I'd suggest backing up your stuff and setting new System Restore points "just in case".

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