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Lenovo ideapad y700 wont turn off or let me click on anything

Q: Lenovo ideapad y700 wont turn off or let me click on anything

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RELEVANCY SCORE 200
Preferred Solution: Lenovo ideapad y700 wont turn off or let me click on anything

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RELEVANCY SCORE 88

Bought it on December 31, 2015 IIRC. Dropped it, doesn't turn on at all, no power, it's dead, completely and utterly dead.

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RELEVANCY SCORE 86.4

Hey guys!! So yeah, I have a Lenovo Ideapad Y700 15ISK laptop. It's a really cool laptop! And it's a monster in gaming! Also, it's new. I had it with me for about 2 months now. I have no negative comments about this laptop. This laptop was my dream laptop. I always take care of it and made sure it is in top condition.  But you see, One day, like 3-4 days ago (sunday), when I got home I turned on my laptop to update my excel table for my expenses, it was bout 90%. After that, I took a nap leaving my laptop still turned on. When I woke up, I saw it was 10% percent. Of course, like any normal person would do, I plugged in the charger. To my suprise, It suddenly turned off by itself right after I plugged in the charger to the wall socket. Thinking that It just got lowbat, it was all right for me. Or so I thought. After that, I noticed that there were no lights that indicate that it is charging in my laptop. Please help!!! It's been 3 or 4 days now and I still can't use it!!! It won't charge, it won't turn on because of the lowbat and I can't fix it.Any ideas?? (i have a background on Electronics Engineering if it matters) i did some analysis. 1. I'm pretty sure that the battery is okay, but of course it's lowbat cause it shutdown at 10%. 2. My charger is perfectly fine. (I tried it on another y700 at a store, also, my laptop does not charge with another y700 charger) 3. I do believe that it is in the hardware because, like I said, the light indicator shou... Read more

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RELEVANCY SCORE 86

Hello, my lenovo (5 months use) has this issue it doesn't turn on, only the led indicator of power and battery, it was after i uninstalled my internal graphics driver, but i think its like a statistic energy bug, because when i opened the pc, i disconnected the battery and pushed the power button several times and then put the AC power cable and then it turned on. But when i shut it down again have to do the same procces again and again until it turns on and it doesnt always work. The only way to keep my pc on is to put it in sleep mode, never turn it of completely. Can someone help me with this issue? Thanks!

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RELEVANCY SCORE 85.6

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

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RELEVANCY SCORE 85.6

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

A:Lenovo ideapad-Y700 Audio Driver- Dolby wont start...

 I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

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RELEVANCY SCORE 82.4

Hi,My ideapad wont turn onI was using it just last night and today it wont turn on ( i'd press tge power button and it wont do anything )I connected it to the charger but all that it would do is light up the charge indicator.I'd like to get it fixed. Thank you, Jazzmin G

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RELEVANCY SCORE 82.4

My 4 month old Ideapad 130-15IKB didn't turn on (with and without power - no response at all), so I sent it the local lab support (under warranty). I wan't satisfied with the answer I got about the problem - "The battery was over-charged" - they just opened the laptop, pulled out the built-in battery and put it back. after 2 months it happend again and i sent it to local lab support again they change the battery and yesterday the problem happend again.what is the problem?

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RELEVANCY SCORE 81.6

Here is a video that details better the behavior of the laptop, all it does flicking in the screen, wont boot up windows at all.

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RELEVANCY SCORE 81.6

Hello,  After 4 and a half months of not being able to use my laptop, I'm getting very frustrated about my brand new lenovo laptop. I bought my lenovo ideapad 700 in Germany in August (240V). I left in September for a year abroad in Japan and used my laptop on the first few days until the battery went down. After that I tried to turn the laptop back on again but nothing worked: no lights, no reaction, nothing. I was using an adapter to conevert the voltage of Germany to japan's voltage (100V). I tried with different chargers, adapters - I tried everything. I even went to a computer store here in japan but even the guy in the computer store did not know what was the problem. I also tried to unplug the battery (from the motherboard, I didn't actually screw it out) and held the power button for at least 30 seconds and tried to turn it on again - still nothing. I tried everything I could think of and with everyday, my frustration and disappointment in lenovo gets bigger. Please, I just want to use my laptop, help me..  Desperate regards,Robin 

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RELEVANCY SCORE 80.8

Plss.help my lenovo ideapad 110-14ibr wont turn on after the battery ran out.

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RELEVANCY SCORE 80.8

I have an older Ideapad z570, it made a popping sound and it won't power up now either.  I ordered a replacement adapter from lenovo thinking that was the issue as the light on the adapter was not coming on when it was plugged in.
 
After reading some of these boards, it appears I might have an issue with the mother board.  I would like to see abou getting it replaced, but there are no repair centers close to me, and I cannot find any information on Lenovo's webiste as to who I can contact or where I can send it.
And information to this end would  be greatly appreciated.  Sorry to tack on to this thread, but seemed silly to create another one for the same issue.
 
Thanks,
 
Mod's Edit: Since your issue involves a different model it was moved to its own thread in the correct forum in the Lenovo Z series notebook.
 
 

A:Lenovo ideapad Z570 wont turn on! Nothing works!!

Welcome to the Lenovo Community !
 
Sorry to hear of the problem you are experiencing.  You can contact Lenovo Support at the phone number I have listed below or visit a local Best Buy store.  Most Best Buys are authorized Lenovo repair centers and they should be able to assist you.  Since your warranty is probably expired,  you can also take your laptop to any repair center that a friend or family member may recommend.
 
Lenovo Support - USA1-877-453-668624 hours a day 7 days / week

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RELEVANCY SCORE 80.8

Plss.help my lenovo ideapad 110-14ibr wont turn on after the battery ran out.

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RELEVANCY SCORE 80

i sent my lenovo ideapad 100s- 11IBY in to the lenovo repair center for a diffrent preblem and it got fixed but ever scence i got it back it died and wont charge.

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RELEVANCY SCORE 79.2

my lonove idea pad 100-15IBY JUST WONT TURN ON, there are 2 lights flashing on the laptop indicating that it is in sleep mode, when i plug the charger the charge light indcates that it is charging. if i press the power button the light goes into a solid state for a few seconds and then it just goes back to flasing again. i have have removed the internal battery hoping it will reboot nothing, i have tried to use the one key recovery button located on the side, but nothing. i have removed rams, CMOS BATTERY BUT NOTHING.  the laptop is out of warranty and i rally need it to work, i am a student and dont have much money to fix it, i use this laptop on a daily basis and my work is now stuck on it pls help...

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RELEVANCY SCORE 74.8

My Y700-15ISK sometimes click with the mouse by itself, what to do?

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RELEVANCY SCORE 73.2

When I push the shut on button, laptop starts to turn on but after 1 or 2 seconds it turn off suddenly (like a cut of energy). After that, laptop turns on normally and works perfect. I'm worried because I think that the cut of energy could damage HDD or something else.I tried with solution center but it shows that everything is okRestored system and the problem still there. I'm afraid that is a hardware problem.

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RELEVANCY SCORE 71.6

I currently own and use a "Y700 Touch-15ISK Laptop (ideapad)" . It is only around 6 months old, and I've run into my first major error. Issue : I closed the screen on my computer overnight, when I re-opened my computer in the morning, I restarted my computer, and now it won't turn back on. Details about the issue : When I try and turn my computer on, the power button lights up and my keyboard lights up for like 5 seconds, but the screen does nothing but stay black. After those 5 seconds, my keyboard doesn't light up anymore, but I still hear the computer fans running.  **PLEASE HELP**

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RELEVANCY SCORE 70.8

Hello, 
 
I'm hoping this is the right section for my problems,
Moderator comment: Moved it for you.
 
I decided to invest in a new laptop as my other one had fallen on the ground, and lately for the past two month's all I've been having with it was troubles. Ther first problem I had was with the external microphone I used (Blue Yeti) It wouldn't detect or something and eventually made my speakers and microphone stop working all together. With no clue on how to fix it I ended up factory resetting my product. Everything's been fine with this problem, but if you have a fix to it if it arrises again then that'd be helpful.
 
Just yesterday I had a problem with my laptop where I was using it and the screen suddenly went black, I restarted it and the LENOVO loading screen came up only to have it stuck on the screen with a loading symbol and my curser. I contacted a live agent who told me to factory reset my laptop which brings me onto what happens when I do that below;
 
I have also had a problem where It would update from windows 8.1 to windows 10 & "Windows Explorer" would continue to crash and refresh every second thus making the laptop un-useable in this state unless I open a program through "Task Manager". Due to this problem I had to factory reset my laptop about five times as I cannot resolve it and it continues to arrise if I set a background to my laptop - I have tried everything, from updating drivers to much more and have yet to find a fix t... Read more

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RELEVANCY SCORE 70.8
RELEVANCY SCORE 70

hello , i would like to know the type of the ssd that is in this laptophttp://shop.lenovo.com/us/en/laptops/ideapad/y700-series/y700-15-inch/?sb=:000001C9:0001643E: the manufacturer speed and all the details.thx

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RELEVANCY SCORE 70

Hey peeps, Ok so I have my Y700 for 5 months now.The laptop always had strange things like random BSODs, a squeaky hinge, keyboard randomly stops working, not getting past POST, most of those problems are solved by now but now I have a new problem which I  can't solve. Today when I pressed the on button on my laptop, it powered on just fine, but then nothing happened, just black screen, fans are running HDD is running (which weren't running the last time), just a black screen, I have tried force powering down and on several times, even holding the power button to reset something.Does anyone know what it coud be? 

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RELEVANCY SCORE 70

I recently bought a Lenovo Ideapad Y700 and I was wondering 3 things. The first is many sockets do the RAM and the SSD have? Also, am I able to have a SSD and a Hardrive together? The second thing is what is the max RAM and storage the laptop can have? Lastly, will upgrading the RAM and SSD void my warranty? Thank you to anyone who can help.

A:Upgrading RAM and SSD on Lenovo Ideapad Y700

LeoncitoP wrote:I recently bought a Lenovo Ideapad Y700 and I was wondering 3 things. The first is many sockets do the RAM and the SSD have? Also, am I able to have a SSD and a Hardrive together? The second thing is what is the max RAM and storage the laptop can have? Lastly, will upgrading the RAM and SSD void my warranty?The "Hardware Maintenance Manual" (HMM) contains the specifications of your laptop (plus other information).  You can download it from the Lenovo web site.  Scroll to the bottom of this page and click "Manuals" in the "Support" column. I have an Ideapad 700-15ISK (not a Y700-15ISK), but I think that the answers to your questions are: (1) Two RAM sockets.  My 700 also has two RAM sockets, and the maximum RAM supported is 32 GB, but the Y700 might have a maximum of only 16 GB.  Look in the HMM to find out. (2) One M.2 SSD socket.  Note: not all brands and models of SSD are supported; you have to purchase an SSD that is on the list of supported SSDs (if you buy something else, there is no guarantee that it will work in the Y700).  Look in the HMM to see what SSD models are supported. (3) You can use an M.2 SSD with the HDD.  Alternatively, you could remove the HDD and replace it with a 2.5 inch SATA SSD. (4) I think (not sure) that the RAM, SSD, and HDD are regarded as "user replaceable parts", so you can change them without voiding your warranty.  But it needs someone from Lenovo to confirm... Read more

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RELEVANCY SCORE 70

Does anyone have any problem on playing Blade and Soul with Ideapad Y700 (Intel Core i5-6300HQ, 8GB, 1TB HDD + 128GB SSD, NVIDIA GeForce GTX 960M, Windows 10)? I do not much problem playing other games (Tera, Aion, NFS, and etc) on this laptop but this is the only game that I have trouble playing. I personally, do like this laptop and it is value gaming laptop, so I should not expect much from it. But it runs other games perfectly... I tried changing the Nvidia 3d setting to high performance but I still get low FPS (30~40), even with the lowest setting.  Is this laptop not capable of playing this game or what is the problem? If you have any solution, please share with me.

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RELEVANCY SCORE 70

Hi, I am going to buy a used Lenovo IdeaPad Y700 15.6". The modelnr is 80NV00JWMX It has the following spesifications: Intel Core i5-6300HQ, Nvidia GTX 960M 2GB, 8 GB DDR4 RAM, 1 TB HDD (maybe a 8 GB flash drive). I have never owned a Lenovo, just several other brands. Will it be possible to upgrade this model with a SSD, and still have the 1 TB HDD? I am thinking of a M.2 Solid State Drive.  I am going to pick up the Lenovo later today. I just wanted to clarify this before I am picking it up.   

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RELEVANCY SCORE 70

I recently bought a Lenovo Ideapad Y700 and I was wondering 3 things. The first is many sockets do the RAM and the SSD have? Also, am I able to have a SSD and a Hardrive together? The second thing is what is the max RAM and storage the laptop can have? Lastly, will upgrading the RAM and SSD void my warranty? Thank you to anyone who can help.

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RELEVANCY SCORE 70

i want to reset my harddrive and make it to 500G insteed of 100G without having a cd

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RELEVANCY SCORE 70

i want to reset my harddrive and make it to 500G insteed of 100G without having a cd

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RELEVANCY SCORE 70

Hello, I have lenovo ideapad y700 17isk and I just bought LG 4K 27UD58 monitor ( http://www.lg.com/pa_en/monitors/lg-27UD58 ). I connected the monitor to the laptop using HDMI 2.0 cable. I should get 3840x2160 resolution on 60hz but it is only 30hz. Can you help me, what i need to do in order to get the LG working at 4k-60hz? Thank you a lot. RegardsHristo

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RELEVANCY SCORE 70

Hey all!I bought a Lenovo Ideapad Y700 15ISK Laptop  (touch version) exactly a month ago through a seller, since I live in Pakistan & as far I know Lenovo doesn't officially function here. Other details: Windows 10; core i7; 16gb; 512gb memory. About a week ago i clicked on the wrong link and got a terrible virus because of which i had to reformat my hard drive by reloading my Windows 10 (through that full/all disk reset option). What that resulted in was a simple windows 10 (without the preloaded software which I kinda want back), and a heck of a lot of problems. Firstly, is there any way to get back that preloaded software? I've tried searching everywhere but can't really find it; found the nvidia and reltek stuff but that's it. Secondly, the black screen of death; this was something that happened to me the very first time i opened the laptop, and the second time after i reloaded it. It hasn't happened since, but was wondering if there's a way to fix without physically doing anything to the laptop. Thirdly, ever since I've reloaded windows, the on-screen indicators for caps lock and num lock do not show up, and I really want those because i'm still adjusting to this keyboard. I've tried looking for it here on the forum, but all the instructions are for windows 7 or maybe 8, nothing for windows 10 (the instructions for windows 7 can't apply to windows 10 because the options aren't the same). ALSO, the on screen indicator for when i turn off the t... Read more

A:Lenovo Ideapad Y700 Problems:

explore your support page here:http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15...Download Lenovo utility, which will solve some issue. Item thirdly.http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15... 

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RELEVANCY SCORE 70

Hey i got Lenovo Ideapad Y700 AMD Radeon A10 & Radeon R9 M385X 2gb and im getting like on league of legends only 15-35 fps even tho i change the quality to very low or very high it doesnt change stays only at 15-30 fps so i have AMD graphic card and prosessor i really need help doesnt work at all as i expected...

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RELEVANCY SCORE 70

Hey all!I bought a Lenovo Ideapad Y700 15ISK Laptop  (touch version) exactly a month ago through a seller, since I live in Pakistan & as far I know Lenovo doesn't officially function here. Other details: Windows 10; core i7; 16gb; 512gb memory. About a week ago i clicked on the wrong link and got a terrible virus because of which i had to reformat my hard drive by reloading my Windows 10 (through that full/all disk reset option). What that resulted in was a simple windows 10 (without the preloaded software which I kinda want back), and a heck of a lot of problems. Firstly, is there any way to get back that preloaded software? I've tried searching everywhere but can't really find it; found the nvidia and reltek stuff but that's it. Secondly, the black screen of death; this was something that happened to me the very first time i opened the laptop, and the second time after i reloaded it. It hasn't happened since, but was wondering if there's a way to fix without physically doing anything to the laptop. Thirdly, ever since I've reloaded windows, the on-screen indicators for caps lock and num lock do not show up, and I really want those because i'm still adjusting to this keyboard. I've tried looking for it here on the forum, but all the instructions are for windows 7 or maybe 8, nothing for windows 10 (the instructions for windows 7 can't apply to windows 10 because the options aren't the same). ALSO, the on screen indicator for when i turn off the t... Read more

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RELEVANCY SCORE 70

Hello, I have pets in the house and I just bought the laptop about a month ago. I was using it then I decided to clean it from outside because it got fingerprints all over it. When I flipped the laptop I was surprised by the huge amounts of pet hair piling up on the fan. It never crossed my mind that this would happen. I want to know if the fan is supported by a dust filter mesh? And is it possible that the hair got through to the components inside? Should I haved checked and cleaned from the inside? Thanks in advance,Mohamed

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RELEVANCY SCORE 69.2

there is no double tap right click for the touch padi must mechanically press the pad to right click is there a solution for this issue?

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RELEVANCY SCORE 69.2

Hi there, My Y700 has a 128GB M.2. Samsung SSD inside it.128GB is not a lot and I've got only 10GB of storage left. I was wondering if I could upgrade the SSD myself without voiding the warranty.Anyone knows the answer please let me know  

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RELEVANCY SCORE 69.2

So I'm planning on buying this model: Lenovo Ideapad Y700-15ISK, but the one I'm looking to buy doesn't have an SSD and doesn't specify which ports are still available, only that it has a 1TB HDD. So I wanted to ask: 1. Does it have a free M.2 port? all models of the Y700-15ISK should have them, or am I wrong? 2. Which type of M.2 SSD does it support? M or B+M? I already sent the same questions to the retailer, but I am still waiting for an answer so thought I'd ask here as well.

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RELEVANCY SCORE 69.2

Hello guys, I have a Lenovo Ideapad y700 and I have problems with my keyboard. When I play some different games my keyboard is stop working all at once, I don't know why, I think is a problem with the drivers or something else, can somebody help me? 

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RELEVANCY SCORE 69.2

Hello everybody! I am interested in buying the new Gaming Laptop Lenovo ideapad Y700-15ACZ in the TOP version with FX-8800P and 4GB R9-M385X. As I have seen, first offers come only having the 1TB WD slim hdd. So time to find out which will be the best M.2 SSD to add nearby. For this need to clarify first if the M.2 port is connected to the SATA III of the FX-8800P's internal southbridge only or if it has connection to PCIe lanes. The HMM https://download.lenovo.com/consumer/mobiles_pub/ideapad_y700-15acz_hmm_201508.pdf tells on page 26 there is PCI Express Gen3 and SATA Gen3. For the hdd is written SATA III as note and for the ssd it is NGFF which means the same like you write M.2, so it is unclear. Btw - there are NO DDR4 ports on that model yet. On page 64 you find some oem M.2 ssd models that Lenovo offers to add. Those are SATA3 models like LiteOn CV-1 and Samsung PM871 with keys for "B+M". But this also doesn't mean anything more than might be badder choices. Have a look at the mainboard on page 48. You can see that the M.2 connector has only key M (right side) which means PCIe 3.0 (cpu) + SATA whereas key B (left side) would mean PCIe 2.0 (southbridge) + SATA. That M key port would allow to put in ssd cards like the Samsung SM951MZ-HPV (AHCI) model which might be the fastest using AHCI+PCIe or even the newest model Samsung SSD 950 pro which uses PCIe 3.0+NVMe only. But if there exists only a SATA III connection, the key should be "B only" instea... Read more

A:Lenovo ideapad Y700-15ACZ - M.2 SSD Upgrade

In the follwoing news is written ... (up to support PCIE NGFF interface 512G SSD) http://www.hea.cn/2015/0909/230546.shtml . Can someone confirm this means PCIe 3.0 with 4 lanes like the M.2 port with M key is looking?

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RELEVANCY SCORE 69.2

For my y700 laptop, I recently formatted the os disk and reinstalled windows 10. But before I could do updates, and at random intervals, the cursor moves to the middle of the screen and the computer freezes. I can't get any drivers because the computer freezes before it can finish installing. Any solutions? 

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