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Skype Calling/Skype Number

Q: Skype Calling/Skype Number

Not so much a software support question, but this is the best I could figure it'd go into... but if I have an Office 365 subscription that includes 60 minutes of Skype calling a month, do I still need to purchase a Skype number so people can call me and for people to know who's calling them?

I tested it out as it is right now and when I call my dad's phone, says "Unknown caller."

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Preferred Solution: Skype Calling/Skype Number

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I had previously plugged in an old webcam in my PC to use with Skype. But since then, even after removing the cam I cannot hear any sounds, including videos and system sounds. I can only hear them while calling on Skype. I tried uninstalling Skype and performing System restore but there is no improvement. This is driving me crazy and any help would be much appreciated.

A:Cannot hear any sound in computer unless calling with Skype.

Hello Zohash,

Welcome to TSG!

Let's see the following things.


TSG Information Utility

Download and save the TSG System Information Utility (SysInfo.exe).
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the entire text here.

Sound Properties

Press and hold the Windows key + R on your keyboard.
In the Run box, type mmsys.cpl and hit Enter.
Take a screenshot of the Playback tab and include it in your next post.

Device Manager

Press and hold the Windows button + R on your keyboard.
In the Run box type DEVMGMT.MSC and hit Enter.
Click the + next to Sound, video and game controllers so it expands, showing all installed hardware.
Take a screenshot of this window and attach the file in your next post.
Alternatively, list all hardware here along with indication of any exclamation points or question marks next to the entries.


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I have a problem with my PC and I was hoping you could help me.

Yesterday evening I was in a Skype call with a couple of other friends of mine and the host ended the call, normally one of us would call back, but this time me and another friend called the group at exactly the same moment. This resulted in a blue screen at me... It wasn't one of those fatal blue screens because my pc still works.
Anyway, when my PC restarted I came to find that my secondary hard disk (D had disappeared from My Computer. Everything was on that HDD, music, pics, documents. I have tried literally everything I can do, as I am not a computer wizz. Google didn't come up with anything helpful. I have tried plugging the SATA cable in again. I have restarted my PC a couple of times. None of this works. I have really no idea on how to fix this problem, and the weird thing is, the HDD still hums when my PC started up, so I assume it still works, but my PC simply doesn't recognize it.... I don't get it. Should I return the HDD to the store?
It's a Samsung HD103SJ.

I really hope one of is able to help me. There are some very important files on the HDD.

Yours sincerely,

Mister N (Maarten)

-Windows 7 Home Premium 64bit
-Full Retail

-About 2,5 years old
-Only once. Formatted my whole PC, but that was about a year ago.

A:BSOD after two people calling a Skype group at the same time


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i have a issue with skype. it started on last month. Skype get hangs when calling and i am not able to do any call after that unless i close the skype and take again . please help


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Windows 7 32 Bitand Skype 5.0 new version of Skype no more freezing lost other topic. I am so happy finally skype works on Windows 7 32 Bit Home Premium

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I noticed that skype has send to all skype contacts a certain link, to one contact even multiply links.
this all happens on the same day: 17th december from 14:30 -14:39.
I haven't seen any spam send anymore after that.
Skype support told me to reset my password, I did, and to download safety scanner from microsoft. they proviced me with the link.
when I try to open the link, the browser cannot load the page, it is stuck in a loop:  sometimes I see a page, but just for a second or even less, then mostly white page, and browser keeps trying to load the page. and in chrome : a  little shield symbol on the right side of the address bar says that it's trying to load scripts from unauthenticated sources. this message dissappears very quickly.
I have skype installed on two laptops, and on my smartphone (iphone).
The problem I told about, is on one laptop that has no antivirus. I did not yet checked the other laptop, if the microsoft page opens or not. but I do have bitdefender internet security (paid) installed on the second laptop.
I want to be sure the laptop that has the problem, is virusfree.
Scanresultaten van Farbar Recovery Scan Tool (FRST) (x64) Versie:31-12-2015
Gestart door Momo (Beheerder) op MOMOSONYLAPTOP (31-12-2015 17:11:28)
Gestart vanaf C:\Users\Momo\Desktop
Geladen Profielen: Momo (Beschikbare Profielen: Momo & Nora & MomoSurf)
Platform: Windows 7 Home Premiu... Read more

A:spam send in skype account to all skype contacts - cannot load page safety scan

I downloaded the safety scanner from microsoft from my other laptop without any issue.
copied it to a usb, put it on the problem laptop, a full scan and nothing found.
I realize I did had a antivirus paid version (kaspersky internet securuity) on the laptop, as I first said that it had no antivirus.
I only disabled it because it had problems running.
Now I enabled it, updated it and run a full scan. nothing found.
I don't know if skype is the cause and not a virus?  the skype workers told me that the cause could be anything (email, virus on computer).
I mostly use skype on iphone, and here I'm confused with what the skype workers said: one said that iphone can not be infected, so no need to check the iphone.
an other said: you can download an app from app store to scan for viruses, because it is possible that the virus is on the iphone.
This is really not clear anymore.

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skype runs ok in my VISTA HOME BASIC 32BIT, but icon/shortcut of skype in desktop, do not seem instead shows a small null icon, well what to do to be seen ?

A:skype runs ok in my VISTA HOME BASIC 32BIT, but icon/shortcut of skype in desktop, do

Hello Ise,

You might see if creating a new shortcut for it directly from the .exe file of Skype may work instead.

Hope this helps,

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When I am calling my cell phone number from Skype then my cell phone show "Private Number" and when I call again then it shows another number. Can I find the Skype username by these numbers?

Thank you.

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I've experienced some problems and discomfort with skype for win8:
- not able to show screen,
- terrible design,
- very slow response (i.e. when I click RMB, the menu shows up in several seconds, and I expect to see it immideately),
- doesn't understand links to skype chat like skype:?chat&blob=blahblahblah, when I click it nothing happens.

I've also tried skype for desktop, it was even worse:
- when I changed online status to invisible (i've also tried with N/A), skype stopped to receive and send messages,
- when this or another error occurs, I try to kill skype process via task manager, TM then firstly says that skype is not responding (so i am trying to kill process), after that TM stops responding as well.
So when i've tried skype for desktop i had to reboot my laptop about 5 times in a day.

Now I've installed skype from Store back, but I still need to go to skype chat.

Could anyone please help me either make skype 5.x/6.x work on win8, or enter the chat which i need?

Here's my system: http://i.imgur.com/Fu65f57.png

Thanks in advance!

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My skype contacts are missing with newest skype and the support gives me
"Carissa M.
First, ensure that you are signed in with the correct Skype Name." 
Could anyone upload skype 6.1 or lower please... 
Also does anyone know why the skype crashes when trying to login with microsoft account on newest version

A:Skype retarded support: Anyone upload Skype 6.1

You can find 6.1 online with a quick google search, such as at http://www.filepuma.com/download/skype_6.1.0.129-2261/For even older versions: http://www.oldversion.com/windows/skype-5-9-0-123Don't have version 6.3 to verify the crash issue using the microsoft log in.

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I have always used Skype for Desktop and only recently found that there is a Skype Modern App on my system.
From what I have read it would seem the best plan would be to ditch the App and just continue with the desktop version.
Have there been any recent changes that would make the the Modern App a better solution than the Desktop version?

A:Skype for Desktop vs Skype Modern App

They have updated it recently so it doesn't continue to ring even when you have answered the desktop version which is why I uninstalled it in the first place. This means in theory you could install both and answer whichever you felt like at the time.

I prefer the look of the desktop version personally so I never re-installed the Modern App version.

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I have tried everything imaginable to get rid of these two.  I can delete Skype via 
control panel, but it comes back and re-installs itself.  
Click to call will not go away.  When I try to use the control panel I get a message that 
says, "close Chrome browsers to uninstall".   I've tried doing that and still get that same message.
I've even uninstalled Chrome and re-installed it with the same result.
These two are like a bad dream.   
Any help with completely deleting both would be appreciated.

A:I can't get rid of Skype or Skype Click To Call!!

If you haven't followed the instructions given in link below....try that.
How can I completely uninstall and then reinstall Skype for Windows desktop?
You can also try using Revo in Advanced Mode to remove Skype.
Download Revo Uninstaller Freeware

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I have been using Skype paid calls for business usage and have huge problems with the Other side not hearing me well or at all. It used to work OK but now I have to restart hub or reconnect or just wait . This is for calls to International. If I call skype to skype it is OK most of time. My provider BT has checked all hub settings and network seems fine. I am about to give up on skype to non skype as a business option and the fact I am spending good money and cant get instant support really doesnt help. I am out of ideas
Using Vista with Broadband wireless hub and have good connection with other devices.

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so is there any differenced between thses two and I nedd both of them?

A:Do I need both Skype app and Skype for desktop?

Unless you are on an RT tablet I would just use the desktop version, from the reviews the app is not very good, perhaps after some future updates it will be better.

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i have tryed to log in to skype to day but all it does is log in for ages then come up with an error "skype can't connect" i have tried everything to fix it but nothing works. i have uninstalled it, restarted pc, restarted modem. i can connect to everything else but skype and it was working earlier today.

A:skype error "skype can't connect"

no one gonna help -_-

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I'm having trouble getting the Phone Dialler to do what I want it to. I'm trying to get it to prefix all UK mobile numbers (i.e. numbers beginning 07) with the access code 18185. My latest attempt is to save the number in Outlook Contacts in the format (07) 970 111231, and to create a dialler rule for "area code" 07 which dials 18185 plus the area code. This seems to be dialling the access code correctly since it's going to the right service provider, but the service provider is then telling me that the number dialled is incorrect. If I dial the number manually (i.e. if I dial 1818507970111231) then it works fine.

What do you think is going wrong?

How do I tell exactly what Windows Dialler is dialling? Is there a log file of similar?

Thanks - Rowan

Thanks - Rowan

A:What number is Phone Dialer calling?

So, I'll be honest, and admit that I've never toyed with Windows Dialler. However, I've a suggestion/thought, that might work: add 18185 to the beginning of all dialed numbers. If that's an 'internal' access code (i.e: enabling you to call out, or whatever), then toss a "p" in there (i.e: 18185p07970111231).

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Q: skype

my video calls have been disabled and the button has beengreyed out

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Q: Skype

If me and my friend are on the same network, and skyping each other, will the I.p shortcut or not? Does it go all the way to the server and back or straight to him?

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Q: skype

my skype wont connect..my internet is connected and all however everytime i try to connect to skype it says 'skype cant connect'


My SKYPE will not fuction with Windows 7

Any ideas


A:W7 and Skype

Try installing 3.6


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When I open up my computer I always get the Skype page. How can I prevent this.


A:Skype on log on

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Q: Skype

I have not had my new PC with Vista 32 much more than 2 months. I have recently down loaded version 4 of Skype.

Has anyone any idea how to get around the following problems?

1. The PC speakers do not ring when there is an incoming conact call despite setting up as per Skype: Tools=Options-Audio Settings and ticking the 'Ring PC Speaker' box. The speakers work when they are tested on Skype call back or play music!

2. My house phones ring (albeit quietly) when there is a Skype contact calling me instead if the PC speakers ringing!



I had the same problem with incoming calls not ringing on the headset or on the PC speakers. After several weeks of back and forth with Skype tech support, I finally found a technician who had a viable answer. Here are the steps he told me to follow -- and they worked in restoring the ringtone.

1. Quit Skype. Right click on Skype icon on system tray and choose "Quit".
2. Press "Windows key" + R on your keyboard in order to open Run window and type in shortcut command:
3. Once Skype folder is opened please delete "shared.xml" file.
4. Then open your account folder and delete also "config.xml" file.

After deleting shared.xml and config.xml files please uninstall Skype as
1. From Start menu, click on "Control Panel" and then choose "Add/Remove Programs".
If you are using Vista then: Start > Control Panel > Programs > "Programs and Features".
2. Select Skype from the list and click on "Remove".
3. Go to C:\Program Files and delete the "Skype" folder from there.
4. Go to C:\Documents and Settings\All users\ApplicationData and delete the "Skype" folder from there.
For Vista: C:\ProgramData\
5. Open Start menu and select "Run". ("Windows key" + R) 6. Enter "regedit" in the text box and click "OK".
7. Open the "Edit" drop-down menu and click "Find".
8. Search for the keyword "Skype&... Read more

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Hi everyone,
Recently, I have upgraded Windows Live Messenger to Skype that is a component software in Windows Essentials freeware suite. And I am encountering a problem as follows:
I cannot log into Skype using my Microsoft account and keep getting the following message:
"Sorry, we didn't recognize your sign-in details. Please check your Skype Name and password, then try again"
despite the fact that I always enter the correct sign-in information.
The OS being used is the 64-bit Windows 7 Ultimate and the browser being used is the 64-bit Internet Explorer 11.
Please help me fix this problem.

A:cannot log into Skype

Are you using the option to sign in with your Microsoft account?

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Q: skype

plz help me..
i cant use skype in my laptop, as another pick d call my software stop working..
so plz anybody can provide me solutions.. ?? PLZ


Have you tried uninstalling it, rebooting and reinstalling it?

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Does anyone know where I can download Skype as it seems this is the last version which worked with windows 98. Compatibility was broken in
www.oldversion.com nor www.oldapps.com have the right version.

A:Old Skype

Some times if you put out a request on the Old Version forums someone will find it and post it there. I have done that in the past for some old programs. I think I still have a very old version of Skype on my computer yet. I usually don't delete anything I download.

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Q: Skype

Skype App just been upgraded via updates.
Have not had time yet to see what improvements there are.
Anyone else had this app upgraded if so have you found out yet what improvements it has made


My last update to Skype occurred on 17 Dec 2015. So far I have not seen any new update since then. My version is Skype video 2.12.15004.0

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Please i need help my skype refuse to install on acer aspire one................................always show me (we are having problems connecting to the download server) please i need help and my network is very fast i wonder why this all time i tried installing it.


Typing in all caps is interpreted as shouting and bad etiquette.
I'd suggest you query the issue with your ISP is the issue persists.

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Q: Skype..

I have been using skype for over a year now, but the serive has been slowly deteriorating from top notch audio to terrible sound and constant breakups, any ideas, i understand there are over 1million users online and it may just be a bandwith porblem, but i have chatted to others who say thier service is fine (they use dialup i use T3!) any ideas?

thanks, michael


any ideas?

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Hi Everyone, I am looking for help to set up one page web to affiliate skype. It's a bit confusing-anyone there who can help? One page web is really one pager with link- nothing more-it's getting the link from skype and posting on page plus understanding of Commission junction to explain to me. Commission junction I think will be figured out by any tech- well hope someone can help please
Thanks for reading [email protected]

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Q: skype

using vista. and toshiba laptop.
just returned home after many months away and find that i can't get my usb adaptor which i use for skype, to work.
everything seems to be connected the same way as when i left.
i hit the # key on my phone and the 2 red lights on the adaptor don't react and come together as before to show that i'm now making a skype call.
what do i do ??????????????

HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!



This is the third thread you've started describing problems with a computer you haven't used in a while.

Computers don't deteriorate on a shelf in just a couple of months unless the hardware is exposed to harsh conditions. Did that happen? More likely, someone used the computer while you were gone. If that's the case, I suspect you'll be chasing down an untold number of problems for quite some time.

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Q: Skype

I recently opened up a new Skype account as I wanted to get rid of the old one for a particular reason. My new Skype account works fine and have all my contacts. The only thing is with just 1 of them I can't see their profile photo and they can't see mine. For my other contacts I can see their profile photo and they can see mine. Any solutions for just that 1 contact photo problem? Thanks for any tips. cordeiro


I see you have marked your thread as solved, what did you end up doing to fix it? It's good to post the solution as it provides a resolution to the the thread and may help others.

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LUXEMBOURG, February 3, 2009 -- Skype today announced the launch of Skype 4.0 for Windows, the most distinctive new release in the company's five-year history. Thanks to the feedback of tens of thousands of people, the new version offers full-screen video calling, crystal clear call quality and is easier to use than ever before. In addition, Skype users will find all of the features they have come to expect - free voice and video calls to other Skype users, instant messaging, SMS, as well as calls to landlines and mobile devices around the world at very low rates.

more: All-New Skype Now Available - About Skype

A:All-New Skype Now Available

Is this fully compatible with W7? The previous version/beta crashed non-stop for me. I'm using the 64 bit build 7000.

Nevermind, found out the official release is not compatible - random crashes. However their beta release from FileHippo seems to work fine.

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hey guys i have a huge problem with skype,when i open it for the first 2 min drives my pc crazy(cpu 90%).
skype.exe is doing this, i hope its no virus or something,i also updated skype so that i wont have problems but i still have.
now its making all the time my pc crazy

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Q: Skype

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8108 Mb
Graphics Card: Intel(R) HD Graphics 4600, -2016 Mb
Hard Drives: C: Total - 944976 MB, Free - 889084 MB;
Motherboard: Dell Inc., 088DT1
Antivirus: Ad-Aware Antivirus, Disabled

I'm confused about Skype. Evidently, and yes, I did use this in the past. Now I want to use it again but am having trouble signing in. I'm confused about Microsoft acct sign in. I also have a @live.com acct. It says to sign in with Microsoft acct. I need clarity between the two. Also, I have Windows. Is there also a Windows password? I'm mixed up as you can read. Can someone help? Thanks.


You can use two different accounts to sign into Skype. You can use a "Skype Account that is for for Skype only, or you can use a Microsoft Account such as an Outlook.com, Live.com, Hotmail.com, etc account. You can use either account type based on what you have, the reason for the two accounts is because Microsoft bought Skype years ago and migrated their Messenger users over to it so they allow both account types.

If you have a Live.com account you should be able to use that with the Microsoft Account option, If you have a Skype account then you need to use the Skype account option.

You can also link your Skype account to a Microsoft account if you want: https://support.skype.com/en/faq/FA12060/how-do-i-link-my-skype-and-microsoft-accounts

Additionally these help links may be of use to you: https://support.skype.com/en/skype/windows-desktop/account/account/

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Q: skype

i have a toshiba windows 7 with built in webcam and microphone but trying to use skype and neither are showing up! any ideas? as you see i'm an an amatuer :)



You can check if the drivers are installed properly under device manager. Click the start menu, type device manager into the search.

See anything disabled or any yellow mark, try the Toshiba web site for the updated drivers. Toshiba Support - Homepage

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Q: skype

Do I have a built in camera in my Dell laptop 1555?


Yes you do have a built in webcam. This is a Dell Studio 1555 right

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Skype version 7...

It failed to update on Friday.

I did a full uninstallation. Now I don't have the Skype.

I've downloaded the Skype offline installer on Saturday; it did not install at all well... it said it couldn't connect to the server.

It really seems strage, that the offline installer could not update / or install without checking onto server, even.

I must work through the Skype on monday - what should I do?! Thanks.

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Q: skype

using vista
funny situation................my computer is always on but it goes into sleep mode after a while
people call me on skype and they can see my room and hear me talking even though i'm not in the room.
how do i stop access to my webcam when i'm not there????

HELP !!!!!


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Q: skype

Hi it may be a silly question but i have just brought my nephew a laptop and he wants to use skype but has just found out it has to be paid for can i pay for it on my credit card and is there more than one type of skype thanks if you can help ?Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal


Hi johnyjohn Skype is free to use when you call other users using the Skype application. However, if you want to call phone numbers, you have to pay, yes (because you need credit for calls). You can download and install Skype for free from the official website:https://www.skype.com/en/

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Q: Skype

New Version of Skype is ready to download and upgrade

Version is what it has been upgraded to


Thanks for the heads up! Just upgraded mine.

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skype just isn't working for me right now... can anyone help? i can't say anything but that it just stopped working one day and uh even when i reinstall it then try to open the program just doesn't open. Thanks in advance!

A:skype help---

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Q: Skype

I have an elderly couple who have missionary friends in Russia. Can SKYPE be used for free video phone calls from the US to Russia? Is there something that might work better. The US side will be using Windows XP with an older Logitech web cam. The Russian side is (this is somewhat unclear at this time) using a Samsung laptop. No other info is available. Would the Logitech HD video software be usable for this? I believe that the FPS for these video calls will be practically non-existent and likely more like still photos, however it will mean a lot to both parties if this can be done at all.
I have never used SKYPE and have no idea what/how to set it up, but it will probably be fairly simple for me. I don't know about the Russian end


Skype should work just fine.

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Q: Skype

Hey guys, hopefully someone can help me out.

I installed Skype from the Microsoft Store, went through the installation process, and then it brought me to the Skype home screen (where you can see your contacts, ect.) However, as soon as it gets to that screen and makes the Skype start up noise, it brings me back to the Windows Home Screen. It shows the app is running in the left side bar (if you put the mouse in the upper left corner of the screen and view all running programs) but when I click on it, it just opens for a quick second and then closes back out.

Anyone else run into this problem?



Just a side note about your message. From what I understand, the app bar on the left is only recently opened apps, not running apps.

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