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hp simple pass suddenly stopped working

Q: hp simple pass suddenly stopped working

Hi, I am using hp envy 15t-ae000 model laptop for a year now, and the laptop seems to work just fine but all of a sudden the hp simple pass fingerprint stopped working. It was working just fine all these days but suddenly it stopped working with the error stating "The device is not connected to the computer. Please insert the authentication device." I looked at other forums and tried their suggessions but it dint work. Any suggessions like what needs to be done would be helpful. Thank you.

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Preferred Solution: hp simple pass suddenly stopped working

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I removed Simple pass and validity software, and I am still required to enter the master password that simplepass asked me to set up, I uninstalled all drivers, and software, and removed all remnants from registry, and I am still required to enter the password at login, i have done the netplwiz thing,  and bios says password is clear, so how do i remove this password requirement that i didnt have before i installed simplepass.

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My fingerprint reader has crapped out.  I want to remove the driver and re-install it but I can't find a link to it and HP won't help me do it even though I paid for extended warrentee.  Anyone have a suggestion?

A:simple pass not working Windows 8.1

You should be able to use the W8.1 fingerprint driver from the dv6t-7300, and the simple pass software from the 15t-j100 This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications. File name: sp58900.exe This package contains the HP SimplePass Identity Protection Software for the supported notebook models and operating systems. This software protects identity information and account access using the computer owner's fingerprint. File name: sp64339.exe  

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simple pass not working, does not recognise windows password at start to gain access to system, no flashing light, driversin software only go to windows 8.1.How do I reset the lot or reinstall simple pass?

View Solution.

A:simple pass not working windows 10

follow the instructions for doing it and the reboots and it will work.. i have done a dozen of these now and all working.

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I can't logon because simple pass is not working and I don't have a text password.   How do I fix this?

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Hi, I have Hp Envy 1511 and Simple pass is not working propwerly with Windows 10. I have the latest driver (Validity Sensor 4.5.327.0) and Wiondows Hello enabled, but no luck. Any thoughts?

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updated HP simple pass as requested and now will not run. has been working on windows 10 fine until update!

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Hello, I have a HP Pavilion DV6 Notebook PC with a 64-bit operating system, Intel CORE i5, and Windows 7.I've had this laptop for about two years, but recently it's been giving me grief when I try to log in with my Simple Pass. I had two fingers registered and neither would work, so I deleted them and tried to register them again. But now "It looks like you're having some trouble. Would you like to try again?" keeps popping up and my fingers won't register.HELP .

A:Simple Pass on HP Pavilion dv6 Notebook PC Not Working!!

Please, if anyone has some advice, I'd be opened to trying it out.

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I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

A:HP Simple Pass not working with Microsoft Edge in Windows 10

Yes, I have the same challenge.  The only work-around for now is to use Internet Explorer

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Hello everyone, Since long time back the SimplePass (finger print reader software) stopped picking up the passwords I am entering in browsers pages. It seems the extensions are not working anymore. The Windows log in is still functionig properly but not the in websites. I feel like I am having an important feature in my Notebook that is kept idle and not fully utilised.  I am running SimplePass ver. 5.4 and Windows 10 x64. Is there a way to make this software into functionagain ? If not, is there any other trusted software that can be used instead. Thank you all.

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So one day I was using a laptop wirelessly when the internet just suddenly turned off. I checked my modem and it was working fine but when I checked my router, the lights were on but not blinking. it was just a steady light. when I checked for a wireless network the name of the network I usually use didnt show up.

I tried unplugging everything and plugging everything back in again and I tried pressing the reset button on the back of the router. Can anyone help?

Thanks so much

P.S. my router is a linksys WRT300N Wireless-N Broadband router

A:Wireless router suddenly stopped working (Lights still working though)

what devices do you have connected the router anything else wireless
make and model of the pc

does the PC work if you connect to the router by a cable ?
if not
try connecting directly to the modem and see if that works OK

we need to see some details, which will mean you need to copy to a working PC
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
----------------------------------------------------------------------... Read more

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Okay, this is the weirdest problem I've ever hard with computers. Here's what happened:

1. I had a few years old Pentium D 2,8GHz processor running on Asus P5VDC-X mobo. PQI 566MHz DDR2 and GF 7600GS 256mb PCI-E, 350W power.
2. I updated the mobo to Asus P5L-MX to support faster PCI-E cards. Everything worked fine, despite the processor ran too hot (58C on high use)
3. Because of the overheating I replaced the thermal paste but it had no effect on the temperature.
4. I thought I used too much paste so I replaced the paste again.
5. Bang, no video when I turn on the computer. I tried taking off everything part by part but nothing worked. It didn't work even when I only had processor and used the integrated graphics port. Tried resetting the bios too.
6. Nothing worked so I put back the old P5VDC-X and it worked like charm.
7. I thought it was logical that the problem was caused because of the mobo so I bought a new one, Asrock G31M-S.
8. No video... Did the same steps to this one too. It also had integrated gfx but it didn't work either.
9. The old P5VDC-X still works.

So I have no idea what's causing the problem. Is it the CPU? Mobo? PSU? RAM? I have no speaker on my case so I can't hear any beeps, but it won't start loading the OS from the hardrive and my USB mouse won't turn on. Tried using a differen't monitor too.

The main point is why it stopped working suddenly on new mobo's but still works with the old P5VDC-X? A... Read more

A:New mobos suddenly stopped working, old mobo working

Two new motherboards tells us you made the same simple install error in both of them.
Tell us more about power supply, memory, cable.
Did you make sure the memory was correct for both new boards, and what is the memory on the old board. Would also like to know the power supply and other hard ware.
What happens with the most basic, simple install. Does everything light up?

If you used the same hard drive with the same Windows install on the two motherboards, that is the problem. Windows has detected that you have changed the motherboard and will not operate unless you reinstall Windows on the drive on each new motherboard... One install for each motherboard.
My guess is that you will be fine if you change hard drives or do reinstalls or repair installs of the Windows on the new motherboard.

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Simple Tech Duo Pro (500gb or 1tb) drive fails to be recongnised via USB port. Tried plugging into multiple pcs with the same outcome (it wants to format the drive).

It has (2) Western Digital 500 gb (sata) hard drives connected inside. When it is plugged in, the drive will continuously cycle on and off. When it does come on, Windows Vista and 7 both ask to format the drive. I noticed the drive started making a loud buzzing noise that was consitent for a couple of weeks.

Is it possible to recover the data on the drive? Or is there a way to fix this cycling problem?

I removed the (2) 500 Gb (sata) hard drives and plugged them into my frankinstien pc. The CMOS recognises both hard drives and it looks like they both have identical signatures. When I launch Windows 7 it sees the drive but wants to format. Also it only sees (1) 500 Gb drive and not both.

What are my options besides spending 200 to 1000 dollars on a data recovery service?

Thanks in advance! Jeremy

A:Solved: Simple Tech Duo Pro (500 Gb / 1 Tb) Drive stopped working

Not sure here what your problem is, but it definitely sounds
internal to the unit. Data however can be extracted at any
Staples for well under $100, and I would venture to say
Best Buy and local Tech shops off the service as well.

Staples would be my recommendation.

Scott ~

Computer Help Services
Middletown, CT - East Coast USA

(860) 638-7934

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Hi all,

I run a network at home, 2 computers, both running xp. One connecting directly to cable broadband modem (computer 1) with the two computers linked by a single crossover cable. For the past year or so I have happily shared the internet connection as well as the printer and numerous files but today when I booted them up computer 2 - the one not connected to the modem - simply gave me a "Limited or no connectivity", I'd had the problem before and had in the past easily fixed it by repairing the connection however now it simply hangs on renewing ip address.

I've tried restarting computers, disabling and enabling connections, nothing I do seems to work. Any help is greatly appreciated and any more information I need to provide just ask.

Thanks in advance, Andrew

I just went to check on firewall on host computer, when I tried to open up firewall settings i recieved something along the lines of "Windows firewall and internet connection sharing are not currently running, would you like to start running them?" Ridiculous i could spend 2 hours on something and solve it like that >.<

Out of curiosity, how did my internet connection service just "turn itself off"? seems strange to me,

A:LAN suddenly stopped working

Could be from an error to spyware

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Hi, one day I started my laptop and the SSD in it (MZ-7PC256D) suddenly stopped working.

What options do I have to get it working, or atleast recover the data in it.

I tried putting it in another laptop or checking in BIOS, it's simply not getting detected.

The SSD gets super hot when I connect it to the laptop and start it.

A:SSD suddenly stopped working.

Not to be harsh, but when you get it working again thru what ever means you might have to do, make an image on a flash drive or what ever you choose and then, if the SSD has failed completely, install a new one and use the image to bring you back to the time of your last backup.

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Hey guys,

So I put together a new PC running Windows 10 Pro around 3 months ago and everything was working perfect till 2 days ago when my mic suddenly stopped working. I use a Steelseries Siberia V2 headset and the headphones work fine, but the mic is not picking up any noise at all. I tried plugging in both the back and front ports and my realtek always detects that a mic has been plugged in, but it simply won't work. I thought maybe my mic got busted so I also tried using an A4 Tech headset that I had lying around in the office but it has the same issue, the mic won't work. I looked around online for possible solutions and tried the following with no luck:
Ensured the mic was set as the default device and that its volume settings were maxed out.Tried disabling all sound effects (noise suppression, acoustic echo cancellation etc).Uninstalled all audio drivers and reinstalled the latest realtek drivers on my motherboard's webpage: GIGABYTE - Motherboard - Socket 1151 - GA-Z170MX-Gaming 5 (rev. 1.0) Uninstalled all audio drivers and reinstalled the latest realtek drivers on realtek's own webpage: RealtekUninstalled all audio drivers and let Windows auto-install drivers.I even uninstalled all realtek drivers and tried using the standard "high definition audio device drivers."

Basically tried everything in this link: Microphone Not Working in Windows 10? | Win 10 FAQ

The conclusion was the same with everything I tried, the sound worked fine in both my speakers a... Read more

A:Mic suddenly stopped working

Hi, try Settings, search Sound, Find and fix audio recording problems.

Otherwise sounds suspiciously like a hardware issue.. internal connector?

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My wife has Win7 on her laptop. Last night IE 32 bit was working fine. Now when she clicks on the IE icon it does nothing. If i go into the start<all programs<IE 64 bit....then IE 64 bit works.

What has happened and what should I do to fix it.

A:IE 32 bit suddenly stopped working

I'm not trying to be rude really that is not my intention this is just a suggestion

STOP USING INTERNET EXPLORER it is the most vulnerable virus prone browser out there I know it's the world standard .... but it's junk .... sorry .... just get Firefox
and you will never have these problems again
(granted you have to set Firefox up the way you want )

Someone will help with the IE issue but that's my two cents, 2? <<<< check that out
here's how, hold alt and type 0162 (alt+0162)


***the shortcut proly lost the path go to program files find IE and create a new shortcut on the desktop you can then drag that to the start menu or whereever******

Cheers Again

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Good morning everyone, and a Merry Christmas!

I'm going to try to make this as brief as possible, while still including every detail I possibly can.

Today I received a few cool gadgets for Christmas that I wanted to install on my PC. I realized I was short on USB slots, so I tried to install a secondary set of USB slots. I plugged it in wrong twice in a row, due to me misreading my motherboard. After a few restarts, my computer wouldn't boot. I attempted to clear my CMOS, which didn't help. I then turned off my power supply's switch, then turned it back on. After I did this my PC booted, but I was fronted with a boot screen that said the CMOS settings were wrong. I was confused as to what this meant, and my options were F1 to Bios, or F2 to default settings and continue. After booting, my Razer Deathadder quit working. Now, at this point, I'm not sure why exactly I did this, but I reinstalled Windows. I am using Windows XP Pro -32 bit. After reinstalling all my drivers, I realized that NONE of my USB ports were working. My keyboard, mouse, webcam, nothing worked. I updated my Windows, BIOS, drivers, everything is new.

In the screen for Hardware, all my Root USB kits have exclamation points, and it says they aren't functioning properly. I have NO idea what the hell is going on, and if anyone has any ideas or comments, please please share them with me.

I'm thinking that when I reset the CMOS perhaps something malfunctioned on my mainboard a... Read more

A:USB suddenly stopped working

if you dont have service pack 2 install it then reinstall the usb drivers that come with sp2

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My IDE CD R/RW has suddenly stopped working. I can eject the tray but when I close it the LED stays on constanly and i can't hear the usual whirring noise when the CD is just starting up.

I've had my computer for around 10 months now and everything has been alright up until now.
I've scanned for viruses, nothing.
No settings have been changed.
So what could it be?

P4 1.9
256Mb RAM
NEC DVD drive

A:cd-rw suddenly stopped working help!!

Can you boot with a Windows bootable disk, choose w/cdrom support........(the cdrom drive letter will move one letter ahead from where you know it to be now) then put a disk in the drive, change to that drive letter, and type

and get a directory of the cdrom?

Also, in device manager, does the drive appear there without any yellow exclamation marks on IDE controllers?

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I've been using the Microsoft Wireless Broadband router (MN-500) to connect to the internet. This afternoon, while I was away, the wireless connection was suddenly lost. The internet is fine, because when i plug my computer directly into the router (via ethernet), i am able to access the internet. However, the router does not seem to broadcast a wireless signal for the LAN.

I've reset the router, both manually and via the software and reconfigured the network. After this process, the Wireless Network sometimes appears momentarily in Windows...but the connection drops before it can connect.

All the lights on the router light up as normal and it indicates that both the wireless LAN and the WAN are working properly. I have no idea why I can't connect to the network wirelessly though...

Any thoughts?


A:MN-500 Suddenly Stopped working

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My ps2 just suddenly stopped working, it wasnt at all gradual and it just makes a lot of clicking/loud/grinding (not very nice!!) sounds! i tried the solution that involved rotating the white clog in my ps2 which just changed the sounds - at one position it doesn't make the sounds but then doesn't seem to be able to read any discs. i marked the original position so i've now returned it to its original state but i would be very grateful for any suggestions on how to solve the problem!! (i've also tried cleaning the laser)
Cheers, Rich

A:ps2 suddenly stopped working

call sony and descirbe ur problem. chances are they may fix it for free

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hi folks,
my wife tried to install a labtec webcam last night and all of a sudden the mouse, printer and webcam stopped working (all connected to USB ports). i tried checking the device manager and it says USB is working properly. i even restored my computer to friday's date to no avail. all devices were connected to the computer last month before we moved to a new apartment and mouse and printer were ok last night before the installation of the webcam.
thanks a lot for your help.

hp pavilion 510c
windows xp service pack 2

A:USB suddenly stopped working

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Hi guys,

I wonder if anyone can help.

My wife was using our PC, playing an online puzzle game, and she muted the sound.
When I came to use the PC myself, I noticed the sound was muted, so I un-muted it, expecting all to be good again, but it wasn't.
No sound at all !
After messing around for quite a while, I tried uninstalling and re-installing the drivers, that hasn't worked.
I've just done a system restore, and that hasn't worked either.
I've run MBAM & Microsoft Security Essentials, and neither has shown any problems.
I'm at a total loss, please help.

Many thanks in advance


A:Audio Stopped Working Suddenly

Don't know if this is relevant,
but in Device manager/Sound, video & game controllers/ legacy audio drivers, properties is blank.

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My P51 touch pad has suddenly stopped working. If I delete the drivers then basic functionaly of the touch pad is available (only able to move the mouse cursor) When the driver is installed, I get the following error and the touch pad does not work at all.The nipple in the keyboard does work. A timeout was reached (30000 milliseconds) while waiting for the SynTPEnhService service to connect.

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My cd burner of unknown brand (came with my Gateway) has been working perfectly for the pasy 1 and a half years. This morning while loading up CDRWin to burn a cd I got a strange error -
(12) Error reading DosDevice information. Error = 122Click to expand...

Followed by
(40) The data area passed to a system call is too small.Click to expand...

And finally
Error: Unable to initialize the ASPI manager. ASPI initialization failureClick to expand...

. It then doesn't let me burn because it says it cannot detect a cd writer. The only change I made to my computer was installing Winamp 3.0. Device manager says everything is working ok, and cds can be read from the drive. I get similar errors in other burning programs and have reinstalled CDRWin just to make sure. Anyone have any ideas?

A:CD Burner suddenly stopped working

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I have an XPS 13 that I wanted to use for work this weekend, the power adapter just stopped working. It's done this a couple of times in the past for a short period, but this time it's been for 6 hours or more.
I wasted over an hour on that *** "Dell.com" website trying to submit a support ticket or something, but of course you avoid wasting time and money for contacting customers.
It is still under warranty. What do I do????

A:XPS 13 adapter suddenly stopped working.

Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check what is the status of the adapter is listed as.
Does the light on the adapter switch off, when it is not working?
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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That day suddenly my PC's USB ports stopped working. I tried all USB ports with deferent kinds of drives(pendirve, mobile, modem) but computer is not responding. I tried reinstalling my windows 7 but remains same. I also tried Ubuntu, Mint, Hirens Boot CD etc but no OS finds my any kind of USB disc. On windows 7 I tried uninstalling and installing USB drives manually but don't work. In the mean time today at dawn one of my USB modem started working(on Win7) but after some seconds it became like before.

Can anyone figure out which problem I'm facing? Is it related to my hardware?

A:Suddenly all USB ports stopped working on win 7

First place I would start would be update all primary drivers for your PC, what ever flavor you have, desktop/laptop. Go to that vendors website and download and install all the latest drivers. If you have add on specific hardware go to that vendors site for drivers.

The next thing I would do is to rule out any Virus's, malware, spyware and adware that my be lurking about your system. It's known that some of these nasties can and do corrupt system software and hardware.

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I am new to the forum so I apologize if I'm in the wrong section with my question. (Writing this from my phone so hoping comes out ok! Lol)
My laptop died last week and have been using my husbands, which I hate! We had some issues with computer freezing on some webpages or after being on webpages for awhile (like facebook). Yesterday it froze and I could not get it back on. When he got home he did scan disk (which I also did) and got it working after going into safe mode and doing system restore. He said an update had gotten through and messed things up. (Though I'm sure his many viruses had a lot to do with his other issues!)

Anyhow, after he was on it a few hours last night, we lost connection. I figured the crazy weather was the culprit but it has been off all day. Our router is working and connecting but the adapter is not. Also our home phone says there is no line. We have unplugged everything several times, checked to make sure everything is in the right spots, I have even reset the router and rebooted the adapter. I uninstalled and restalled the adapter also. It is now telling me that "the connection between your access point, router, or cable modem and the Internet is broken". The only lights I have on the adapter are power, battery, DS and now the US light is blinking. The online and link lights are not on.

What does this mean? Will I need a new adapter or is there something we have not tried yet that will work?? The phone is no longer sa... Read more

A:Internet suddenly stopped working?

What kind of internet access do you have? What kind of phone service?

What is the brand and model of your modem? Of your router? Of the adapter?

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I was just browsing the net when all of a sudden internet lost connection.
I am using Windows 7 64-bit Home Edition
I tried these solutions, but didn't work:
---reboot pc
---turn off the modem, wait 10 minutes and turn it back on
---ipconfig /release, /renew in admin mode
---built-in Windows troubleshooting
---updated drivers
---use different ethernet cables

I contacted a floormate (I'm in college) yet his wired internet works. I have tried wireless. It worked.
I have been using the connection for months and this is the first time it has happened.

Here is a screen shot of my ipconfig /all


A:Ethernet suddenly stopped working.

I have tried wireless. It worked.Click to expand...

so your wireless works

can you explain the modem - make and model
why have you a modem if this is a college supplied network -
I contacted a floormate (I'm in college) yet his wired internet works.Click to expand...

the ipconfig /all shows various ips

You may want to try an open dns


Google public DNS

Google public DNS

Theres also a link on how to setup those DNS IP address


can you ping the following
Ping Tests
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Post back the results
rightclick in the box
select all
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Post back the results
rightclick in the box
select all
control key + C key - to copy
then reply here and
control key + V to paste

Type th... Read more

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Hey all,

My microphone suddenly stopped working last night. I am a gamer and use it for voice chat.

I have a Dell XPS L702X (Laptop) with Windows 7 Home Premium 64-bit OS. It has an Intel(R) Core(TM) i5-2430M CPU @ 2.40 GHz.

When I run a diagnostic it detects no errors and it says all of my drivers are up to date. I tried uninstalling and reinstalling the driver and checking to see if the devices were enabled. My friends say they CAN hear me, but it sounds muffled (like a tin can/talking into a pillow). I tried unplugging my headset mic and using the built in onboard mic and it picked up no sound at all. I'm hoping to get this issue sorted out soon.

I will be the first to admit I am not the most PC literate, so if anyone who is available to help needs more information, I would be glad to provide it.

A:Microphone Suddenly Stopped Working

Quote: Originally Posted by huusch01

Hey all,

My microphone suddenly stopped working last night. I am a gamer and use it for voice chat.

I have a Dell XPS L702X (Laptop) with Windows 7 Home Premium 64-bit OS. It has an Intel(R) Core(TM) i5-2430M CPU @ 2.40 GHz.

When I run a diagnostic it detects no errors and it says all of my drivers are up to date. I tried uninstalling and reinstalling the driver and checking to see if the devices were enabled. My friends say they CAN hear me, but it sounds muffled (like a tin can/talking into a pillow). I tried unplugging my headset mic and using the built in onboard mic and it picked up no sound at all. I'm hoping to get this issue sorted out soon.

I will be the first to admit I am not the most PC literate, so if anyone who is available to help needs more information, I would be glad to provide it.

Hi huusch01,

Welcome to Seven forums.

First of all please let us know if the mic next to the webcam is not working or the port on the side of the system. Please check both of them and let us know which one is causing the issue.

If you are using a mic headset then check the same headset on different system to isolate the issue.

Also, check this link below which would be helpful in resolving this issue:


Keep us posted with the results so we can advise you further.

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So just to preface I'm completely new to these forums and I'm at best only an intermediate level in terms of being tech savvy so I'm hoping that someone here will be able to help.

I run Windows 7 64bit and my network adapter is a 'Realtek PCIe GBE Family Controller"
Never had internet problems before last night
So last night the internet on my desktop stopped working while I was watching a youtube video. There were (to my knowledge) no software updates or anything else taking place. The internet just suddenly stopped. So naturally I went and turned my router on and off a few times and when I realized that didn't work I checked the internet on my laptop and found out that it was still working and figured the problem is obviously with my desktop.

So far I've tried,
1) opening cmd.exe and typing ipconfig /release then ipconfig /renew
2) Disabling and re-enabling my network adapter
3) Downloading and installing the latest driver for my network adapter from the Realtek website.
4) Running the trouble shoot through windows. All this tells me is that "the default gateway is not available"
5) I ran a system restore to a point about a month ago and the problem was still there.
6) I ran my computer in safemode with the network enabled and the problem was still there.
7) The ethernet cable I'm using for my desktop is fine I tried it with my laptop and it worked and plugged in a usb wireless card to my desktop and the problem persisted (just without a wire)

... Read more

A:Internet suddenly stopped working

I suspect your LAN card has fried. If you are able to, try running diagnostics on the device itself (there's probably an ability to do this from "Device Manager"). If you can't, then I don't know how you could test for it being dead other than if when you plug in an Ethernet cord the clear connector doesn't light up green (mine does on our Dell Dimension 3000 XP Desktop to communicate to me that it IS working, IS plugged in and IS receiving proper connection from and to the Modem/Router).

If yours does have an LED as described and it DOESN'T turn the clear plastic connector of the LAN cable green, then it's dead and there's no bringing it back.

And if/when you confirm it is fried, you need to replace it. They're generally inexpensive if you don't want it to be WiFi or anything other than your standard 802.11g 10/100/1000 Gigabit LAN. You can probably pick one up without the "bells and whistles" for $30 or less online these days. They work just as good as the $100 ones, just without some "extras".

The other thing to suspect would be your MOBO. Bridges/connections on them can and sometimes do fry out, effecting other components they distribute the power too. Hopefully that's not the problem because they're in the $100+ range to replace.
EDIT: The "Default Gateway" is obtained by your Modem/Router. The fact you are getting "not available" means that there is no communication between the computer and the Modem/Router. Since y... Read more

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I have a Sony Vaio running Windows 8.1 Pro.
I was on cs portable with a USB mouse and I pressed a few keys and the mouse stopped to work. It came up with the message that it was not recognized. I tried to uninstall the USB drivers, but had no luck. This problem has been going on for a few days. I tried other solutions but they didn't seem to work. The red LED light was on.

Any help is appreciated very much,

Ahmed Shauq

A:Mouse suddenly stopped working

Can you try another mouse?

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All the USB Ports were working just fine (two still are, the one with this keyboard and mouse plugged into it.. but I haven't UNPLUGGED them since this problem started so I'm NOT going to do that now, JUST IN CASE, those ports stop working too and then I have absolutely NO ACCESS to my computer at that point. ) and everything was how it normally was.  I had just plugged in a flash drive and removed data from that drive, unplugged it thru the eject button and I also had an external drive plugged in later and it worked and ejected just fine) and then OUT OF NOWHERE now it the USB ports REFUSE to work!
I'll plug in the device, I'll hear the NOISE on the computer that lets you know it's plugged in but then NOTHING happens and it does NOT get recognized in the My Computer/Devices folder!  I have tried ALL the available ports and NONE of them work!  I tried my devices on another computer and they work perfectly fine.  It's THIS computer!  And it's only a year and half old!!! And I bought it BRAND NEW!  
I NEED THESE PORTS TO WORK!!  It is how I TRANSFER my Family's Pictures from the camera and then I BACK THEM UP on an EXTERNAL DRIVE.  I was just about to DO THAT when everything went wonky.    This computer is like the HEART of the media for our Family and I can't have this happening!    I'm sooo UPSET right now!
I have restarted and rebooted and I have even unplugged the power source from the PC for ... Read more

A:The USB Ports *SUDDENLY* Stopped Working in my De...

Welcome to the Lenovo Community !
I am assuming that the two USB ports that are working are on the back of the computer.  That the two other back ones along with the front ones are not working.  Possibly there is a conflict with the hardware information stored in the CMOS which is preventing all the USB ports from working.  I would suggest you try clearing the CMOS to see if that will correct the problem you are having.  On page #26 of your model's Hardware Maintenance Manual show the location of the coin cell CMOS battery.  The battery's socket will either have a little tab to eject the battery or a slot in which you can use a small screw driver to lightly pry up the edge the battery.  With the machine unplugged remove the battery and press the power button for 15 seconds.  Then reinstall the battery, plug and then boot up the computer to see if the problem is resolved.  It is normal after clearing the CMOS to have to enter the time & date when the computer is booted  up.
The link below is for your model's Hardware Maintenance Manual. When working inside your system please follow all precautions and recommendations that are noted in the manual.

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I don't really know where else to post this, so I'm putting it here.

Whenever I try to open Firefox, I get this error message:

"Error launching browser window: no XBL binding for browser"

The odd thing is, the last thing I changed with Firefox is downloading the new update (since it did that all on its own) and removing the CoolIris plugin because I decided I didn't like it. It didn't stop working right away, though. It was fine for a day or two and then it suddenly wouldn't work anymore. What could be causing this?

A:Fiefox suddenly stopped working


That seems like the solution. Let me know if this works!

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So my router crashed earlier, but after it was restarted every device but my computer was able to reconnect, however my pc decided no, it wasn't going to work, it says that the ethernet connection is an "unidentified network". I've tried reinstalling drivers but I get nowhere nad I just don't get why the internet would just stop working out of nowhere like that?!! It's so frustrating!! Any advice would be greatly appreciated. (running windows 10 of course)

A:Internet suddenly stopped working

Marvey, this worked for me one time.

In the Start Button, the top left of your screen shows the "hamburger." It looks like three lines. Click it and select Settings. From there, select Network and Internet. Make sure that you're actually connected.

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My USB port suddenly stopped working after inserting another USB device.

My unit has 4 rear USB and 2 front USB port. 2 rear USB port are used for USB mouse and USB keyboard, after inserting another USB speaker in the rear USB port, my mouse and keyboard suddenly stopped working with lights off , after which i transferred my mouse and keyboard in the front USB port and it works fine.

EDIT: i also tried to insert a usb digital camera in the rear port the usb mode will turn on but when i insert my keyboard in the rear port ,the digital camera usb mode will turn off.

any help would be appreciated

A:My USB port suddenly stopped working.

Hi Turbonis!
This article from Microsoft support page may help you understand and fix the issue through a few steps like scanning for hardware changes and resetting the USB controller:
If not, then it could be that the USB ports have just died. For that, you'll need to take your PC to a professional to determine the damage.
Best of luck!

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We've got two PC's that are connected to the net, mine and my father's. I hadn't done anything to modify either hardware or software configurations, however, my Internet stopped working on my computer. My father's remains working. Putting it directly from the cable box to my PC works, changing the port in the back of the router does not, however my father's will work on any of them. Obviously the only thing left would be the cable connecting my network card to the router, however, I've tried another cord I had laying around (which was working the last I tried it) and it still doesn't work. I've tried ipconfig /release and /renew numerous times on the varying configurations that I've tried. No luck.

Any ideas? I don't really want to go out and buy another network cable if it won't work out for me either.

A:Internet suddenly stopped working

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Onboard Realtek HD audio on the Asus P6T board.

I noticed last night when I tried to play something the sound wasn't working anymore. It hadn't been restarted in a week, so I'm not sure what could have caused that.

I have ensured playback devices are enabled and I have set both the 5.1 speakers and the C-Media USB headphone/mic audio device to default. Didn't make a difference, no sound coming out of the headphones or speakers.

In the Asus ExpressGate I can go to YouTube and my speakers work fine, so it's gotta have something to do with Windows.

I ran windows troubleshooting on Playing Audio and it says "Hardware changes might not have been detected" with a little yellow exclamation point and no other options but to close. It does say detected next to it though, so I'm not sure.

It happened all of a sudden, so I'm not sure what the deal is. I'm downloading the new Realtek audio drivers stickied at the top of this forum and hopefully that may make a difference.
I checked Device Manager in safe mode and it shows no little yellow exclamations indicating an issue. I cannot pull up Device Manager in regular mode, and I've tried to do a SFC /scannow which also doesn't work.

I also cannot get system restore point to open from the control panel, system, uninstall a program. So somethings farked up with Windows.

A:Sound Suddenly Stopped Working

Have you run an Anti-virus scan?

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Hi all,

I'm pretty sure this is a Win 7 issue as someone else I've spoken to at work has had pretty much the identical issue as I'm having now.

I had an issue with a USB printer, I kept getting a USB Device Not Recognised error, this was on my main pc, and also 2 different laptops, I was making sure it wasn't just my pc! Eventually after I completely unplugged my printer power, it came back on and the drivers installed with no problems.

But now this has given me another issue. Straight after that began working fine again, the right channel stopped working. If you turn the speakers up you can just about hear something, but it's so faint. I have checked my balance settings and they're all aligned correctly, so that isn't an issue. I've even reset my bios settings just in case. Nothing seems to work!

Any advice or help is gratefully appreciated!

Just for info: Mobo Asus P5K-Pro with Realtek onboard sound.



A:Right channel suddenly stopped working

Jus to check, make sure the plugs are all in tight. Especially any headphone jack type plugs, those have 3 connectors and if it is slightly popped out you can lose a channel.

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i don't use the lan card to connect to the internet since i have a wireless adapter. i do however use it as a network bridge for connectivity for my xbox 360.

so i was playing xbox live until suddenly i got disconnected. i checked my computer to see that it said the network cable was unplugged. i already tried to uninstall drivers, reboot, tried a different cable etc. i narrowed it down to the nforce network controller. any help would be much obliged

Update: fixed it myself, im guessing it was an irq problem because i went into the bios and just disabled some ports i wasnt using like the parallel port for example, and the problem has cleared up.

A:onboard lan suddenly stopped working.

Thank you shaolinchamp. This might work for me. I am helping out a friend with a similar issue. I would try it before reinstalling his OS.

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On a previously fine PC, I noticed the usb cable for my Palm Pilot had fallen out (so that's why I couldn't connect to it!)

So, I foolishly plugged the usb cable in. The screen froze, had to press reset to reboot.

On rebooting my ISDN adaptor had a cross on it, indicating it wasn't enabled, it was IMPOSSIBLE to restart it. So I deleted it in device manager......it wouldn't delete "the device has failed to respond in a timely fashion".

Then I realised all USB connected peripherals were not responding, ie isdn adaptor & printer! Everything I've tried has failed, switched ports, cables, nothing is detected when a usb cable is plugged in. So I was stuck with no internet connection, until I reinstalled my old PCI modem. Please guys, any advice would be much appreciated. I'm concerned something I did plugging that cable in has fried all my usb ports on my mobo


A:All USB ports suddenly stopped working!

XP 1900+
Win XP
512 Mb RAM
100G W Digital HD
4 usb ports on ASUS A7V 266E Mobo

PS system restore hasn't helped, all usb still kaput!

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Last night, I was playing World of Warcraft and my keyboard suddenly started malfunctioning. I figured that it was becoming unresponsive because of losing battery power, so I replaced the batteries (It is a wireless keyboard.) However, when I put the new batteries in, it started acting odd, if that is a good way to put it.

For example, if I typed "M", it would input "MNH", if I typed "H", it would input "HNM". If I typed "O', it would type "Ol;," and if I typed "i", it would type "i000000000(repeating0s)".

I recently had a virus, but that was all cleared up (I purchased McAfee and removed it easily. I checked my own HiJackThis log, but that's only because I'm familiar with the processes that run on my computer. I posted my HiJackThis log before I checked it myself, but it had been a day and I read a tutorial and did it myself. There are no longer any odd processes left (There were only 3, one disabling Task Manager, one disabling Command Line, and one disabling Registry Edit.) I ran a virus scan once more in both Safe Mode and normally.

I tried replacing the keyboard, I went out and bought a brand new Belkin media keyboard, but it did not work at all. The computer would recognize it, and the drivers were all installed, but it just could not input anything. I tried both keyboards on my second computer (The one I am using now) and they both worked just fine. I can still use my other computer ju... Read more

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Both of my CD ROM drives on my computer have stopped working. I have gone into the device manager, and both devices have the yellow question mark next to them. I uninstalled both devices and restarted the computer. It recognizes the hardware on startup and attempts to start them, but then I get a message that says there was an error with the hardware installation. The Device Status says: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

I have performed a registry mechanic to see if that would help, but nothing.

Any thoughts?

A:Both Cd Drive Have Suddenly Stopped Working!

See if this will solve your problem. http://support.microsoft.com/default.aspx?...kb;en-us;314060

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Over the past 48 hours, I have noticed my screensaver isn't kicking in. I read to uninstall PowerDVD (did that), stop the process ehtray.exe (did that), rebooted. Set my screensaver to kick in after 1 minute. Nothing.
I have my power settings set to "Never" i.e. Turn Off Display = Never, Put The Computer To Sleep = Never

I can preview the screensavers, but they just will not kick in.

A:Screensaver has suddenly stopped working

Does it do that in safe mode? Try a system restore point. Is this a screensaver that you installed or did it come with windows? If you installed it have you tried uninstalling it? Have you tried another screensaver?

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l was typing a document yesterday and then suddenly the enter key stopped working closely followed by the "t, i, o, g, :, and UP keys.

Any idea what has caused this and how I can fix it? [trying to avoid buying a new keyboard... laptop user... sony vaio - vgn/c1z.]


A:Certain keys suddenly stopped working

Boot into safe mode or command prompt.

See if keyboard works. Or even in BIOS and see if the UP key works. Make sure its not a software issue (virus). if those keys still don't work... you have 2 choices:

1 - Buy a USB keyboard for $10~25 (cheap and easy)
2 - Order a new keyboard from SONY and install it yourself of pay a tech. Most likely will require taking apart the notebook.

A friend of mine is using #1.

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Lately every time I try to connect a known working USB device, like digital camera, thumb drive, web cam, etc. I get a pop up window that says the device is not recognized. I have a printer plugged into a USB port, and it works, although I did have to reinstall the driver for it recently, because it too get the same error.
Is there a driver or drivers I should reload? What should I do to determine if it's really a hardware (port) problem? Devices will work on other computers, just not this Compaq desktop, 1.6Ghz, 2GB RAM, roughly 3 years old, XP SP3

A:USB Ports suddenly stopped working

Try these ideas; http://support.microsoft.com/kb/871233

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