Over 1 million tech questions and answers.

Windows 8 factory reset does not work

Q: Windows 8 factory reset does not work

I have a HP pavilvion running windows 8.1 , after installing some updates my computer went really slow, now I am trying to do a factory reset, but every time I try to do this my computer says " can't find a find a factory image" or " Unable to reset your PC. a required drive partition is missing". Thank you.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Windows 8 factory reset does not work

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 75.2

Hi, i'm new here.

So I have recently obtained an ASUS X45CP pre-installed with Windows 8

then I saw this thing at Microsoft website about windows 8.1 and I thought about upgrading

(which now I deeply regret)

After upgrading I found out that some of the device drivers are not fully supported yet (like the switchable graphics card)

So I thought of rolling back the laptop to factory settings and unfortunately windows 8.1 got that, too.

I've read various topics about that (mostly here), none of which I could follow to solve my problem.

Help?

I did not find install.wim but here is a screenshot where the boot.wim is, I believe it's an important part on this process

A:Factory Reset does not work after windows 8.1 upgrade

You're kind of hosed unless you created an 8 recovery flash/usb drive before upgrading. There is no ASUS program on your laptop for recovery? I have this on Acer:

Read other 7 answers
RELEVANCY SCORE 74.4

Ok so i factory reset my wifes laptop which had windows 10 upgraded to it. After factory reset windows8 was then back as i expected. So after allowing all the updates for 8 to complete then restart my wifes computer was working great. So then i went to find and reinstall windows 10. All i could find was the paid upgrade. Contacted microsoft customer support and was told i couldnt find it because it was no longer free. But seeing as i had it on the computer during the free upgrade the tech had no problem sending me a link for the windows 10 update. So i followed his link. It updated and proceded to restart. Heres where the problem started. It now wont go past the dell logo screen the first screen on power up. I however can press f2 or f12 and get the menus for that. Microsoft told me i had to consult with dell. After talking with dell support they said the way that the microsoft update was done curropted a file and that i can either try a recovery disk which i dont have or pay them 130.00 to fix it. Sooooo my question is my wife has another identical laptop running windows 10. Can i hook the 2 laptops together via usb and boot off of my wifes computer to force start mine.
 

A:factory reset windows 10 reinstall now dont work

Read other 7 answers
RELEVANCY SCORE 72.8

Hello,
After a faulty harddrive (one of a RAID 0 array), both of which were replaced by twice the capacity HDDs, I restored from a system image, having changed my RAID Assembly to RAID 1. However I had many problem with my setup, one of which was the complete inability to download anything, whatever browser I was using. I finally bit the bullet and did a factory reset. I used a system recovery disk I had created when I first bought my system, back in Aug 2010. I also decided to relocate my user and Program Data folders using audit mode. All seemed well until I tried to run Windows Update. (Windows 7). It would not run. giving me the error "Windows cannot run Windows update because the service is not running". I checked that both windows update and BITS were running, I renamed the Software Distribution folder and restarted Windows Update, all to no avail. I also ran a scannow which reported corrupt windows files.
How can I possibly be getting these errors after a complete Factory reset? Is it perhaps the fact that Dell Factory reset does not support audit mode to relocate User folders. I have also read that the Intel Rapid Storage Technology drivers may be affecting Windows update. I have run a factory reset before back in Dec 2011 and everything was fine.
Can anybody help me please?

A:Corrupt windows files after Factory reset and window update won't work

Do the factory reset again but don't mess with the user and Program Data folders. Once that completes, try Windows Update.

If that doesn't fix the problem: Clean Install Windows 7

Follow the instruction in this note (in the tutorial):

I'd also suggest dumping the raid setup. Instead use the 2nd drive for backup.

Read other 6 answers
RELEVANCY SCORE 72.8

Hi,
 
So frustrated and baffled by what shouldn't be a big deal... after a week of searching online/trying things, I'm ready to pitch laptop out the window. :/ I'm hoping someone recognizes this situation and what might be necessary to fix it.  I'll try to make this as brief as possible.
 
This is an HP Envy 14, originally bought w W7. A month ago i accidentally "upgraded" to W10 and didn't revert back to W7 in the 30 day window.  So last week I was trying to get rid of W10, which I didn't like and had multiple issues.  Eventually I booted off the recovery discs I made when I got the laptop years ago, all 4 discs used, and it seemed to be installing fine.  Messages on laptop that it was setting computer up for first time use, etc.
 
Then when the "Starting Windows" message comes up w the W7 logo, it's followed by the Windows Recovery error message (Windows didn't shut down correctly last time; start in Safe Mode, etc) and is in a loop. Going into Safe Mode results in an error message that Windows can't complete installation in Safe Mode and to restart the computer.  This leads to the HP screen, which automatically starts up W7, which results in the error message.
 
This happened both when I ran Factory Reset and I think the other option was System Restore.
 
Also tried using a repair disc, which didn't fix the problem.
 
My son (who's helping me in this) thought maybe there was leftover stuff from W10 that was causing the... Read more

A:Wiped HD: why won't Factory Reset work? Windows Recovery Error loop..

Is there a sticker on the bottom of the computer with a Windows 7 key? Is so you can install Windows 7 using any Windows 7 install disk with the same version but you would need to do a phone activation. Is there anyone you or your son knows who has a Windows 7 install disk?
 
One or more of your DVDs may be defective. 
 
What is the main use of the computer, general browsing and email?

Read other 5 answers
RELEVANCY SCORE 66.8

So yesterday i decided to do a factory reset on my desktop. Everything went fine and it installed correctly.
When my PC booted up the final time and i got to my login screen, none of my USB devices work, this includes my mouse and keyboard.

BUT, both my mouse and keyboard works fine in the BIOS, so i tried to install Win10 fresh from an USB stick. This didnt work.. when my computer boots past my BIOS, my keyboard and mouse stops working again... they just "blink" whenever i press a key. So i cant run any diagnostics and i cant install ANY drivers.

Ive read almost every forum post there is, but i cant find any solutions. Can anyone please help me? im losing my mind..
 

Read other answers
RELEVANCY SCORE 66.8

I have an HP G60 Laptop, I have made the factory default reset discs, but when i boot the first one up it tells me that my hard drive has insufficient space to perform reset. Does anyone have any idea on how to fix this without getting a new hard drive?

Thank You

A:Factory Default Reset Won't Work.

Are you sure the computer booted off the DVD drive? Did you tap (keep tapping) the Escape key and choose your DVD drive to boot?

You can tap the F11 key while booting and get into System Recovery, there should be the option to restore to factory install using the recovery partition, without using the discs you made.

What kinds of problems are you having?

Read other 4 answers
RELEVANCY SCORE 66.8

I had to do a factory reset on my HP Touch Smart Notebook, now my WiFi won't work.  The available WiFi choices come up on the screen, but it won't connect with any of them.

Read other answers
RELEVANCY SCORE 66

After factory resetting my Windows 10 PC it brang me to the Country/Region page to fill out my region and language and what not but since my keyboard and mouse are plugged in like USB's they don't turn on and can't use my keyboard and mouse. The only time they do turn on however is when the PC is booting up but when the screen comes to the Windows 10 logo all the USB ports turn off. I also can't get into the BIOS settings when I press F2 on startup because when I press F2 it just brings me to a black screen with my cursor in the middle and I can't do anything. I've also tried removing and putting back in the CMOS battery inside the PC but that hasn't solved the black screen on the BIOS settings!! Please help me!!
 

A:My USB ports don't work after I factory reset my Desktop PC

After factory resetting my Windows 10 PCClick to expand...

What's the brand name and model name and complete model number of your PC?

Are the USB keyboard and mouse the wired or wireless type?

--------------------------------------------------------------
 

Read other 1 answers
RELEVANCY SCORE 66

Summary: The OneClick Factory Reset does not work. Hello. My laptod Ideapad 305 suddenly did not enter to Windows anymore. I check  and try all Windows standard methods to restore the system or to perform clean reset of the system, with and without keeping personal files, by using the Windows Automatic repair, but nothing work, in some cases the system stay freeze in a black screen almost 7 hours. By using other method, after some time of doing something with a blue screen, the system finally show a message of error " Error at restoring the device" or something like that. Then, I move to the OneClick Reset alternative to do the factory reset of the system using the novo buttom, but any alternative does not work. After go to the 2% percent of the reset, the screen show a message of error. The last time that I tried the system factory reset achieved 16% after more than 10hours and then shows the error. I think that there is a problem with the HD, but I cannot be sure. I will apreciated any ideas.Thanks in advance Laptop: Lenovo Ideapad 305 : IP 305-15IBD / Intel Core i3 5005U / 2GB Video / 4 GB RAM / 1 TB 

A:Problem Ideapad 305 factory reset does not work

Hi Alanddd,
 
Welcome to the Community Forums.
 
Since the One Key Recovery partition exist in a separate hidden partition, this should not be affected by any software corruption. But if there is a probable hardware issue with the storage drive then it can affect the restoration process.
 
You may choose to use a bootable diagnostic tool. If there is a need to back up data then physically removing the drive and slaving it on a hard drive enclosure can be another option to also run separate hardware test at the same time.
 
Update us how it goes.
 
Regards

Read other 1 answers
RELEVANCY SCORE 64.8

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

Read other 1 answers
RELEVANCY SCORE 64.8

Hi there! First post, so apologies for posting too much or too little information, but here goes!

I'm on a Dell XPS 420 running Windows Vista. Using Internet Explorer for the time being.

Here's the problem..

I've downloaded Google Chrome, it appears to be installed (it's in my control panel, registry etc). However when I click on the program to run it (from anywhere), nothing happens at all.

When I go to install it, this happens - I go to the google chrome browser website, hit download, it downloads fine, the 'run box' appears all ok. Everything goes as expected up to the 'installing' phase - The installer box runs for about 4-5 seconds, then dissapears completely. However (as I said above) Google Chrome then appears in my shortcuts/start menu etc. as if it has been installed correctly.

the only problem is that it wont open.

Here's what I've done from the start step by step -

- Did a factory reset of my PC yesterday.
- Updated Graphics Drivers
- Tried to install Chrome, problem occured. Thought it might be because I hadn't installed Windows Important Updates yet. So I uninstalled Chrome.
- Installed Windows Important Updates.
- Tried Chrome again, didn't work, uninstalled again.
- Disabled my virus checker and firewall, and windows defender. Chrome Still didn't work. I then uninstalled them completely, still didn't work.
- Downloaded offline installer of Chrome (still official google version), didn&... Read more

A:Done a factory reset, tried to install Chrome, SEEMS to have installed but wont work.

Read other 10 answers
RELEVANCY SCORE 64.8

Hi all I have a zbook 15 from october 2014 i could not connect to any network anymore and some other issues so i decided to do a factory reset turn on pc > press esc > f11 and choose the right option It went into the reset mode but after a while i got the message that it could not complete the process after this the machine turned useless as it can not be used anymore, also i do not see recovery anymore Is there an option to get the laptop up and running again? Thanks

Read other answers
RELEVANCY SCORE 58.4

hiI want to get back to the os that came with my laptop windows 8.1 upgraded to windows 10 I did not like 10 so put on win 7 BUT I not know that you could not get any drivers for this laptop under win 7 So press f11 on start up BUT only windows 7 showing, how can I get back to win 8.1 then to win10 Many thanks   

A:factory reset windows 8.1

Hi: If you previously had upgraded to W10 and it was successfully activated, you can go right back to W10 by using the Media creation tool at the link below and clean install W10. When you get to the window during the installation process where you are asked to input a product key, select the 'I don't have a product key' option, and W10 will install and autumatically reactivate once you are connected to the internet. https://www.microsoft.com/en-us/software-download/windows10 If you want to go back to W8.1, you will have to use the W8.1 recovery media you should have made when you first got the PC.

Read other 1 answers
RELEVANCY SCORE 58.4

I have an HP ENVY 700 that has been having many issues over a long period of time. It most recently got so bad that it would not start. After calling HP support and purchasing a "Smart Friends" membership, they told me that there was most likely some corrupted files in my booting system that stopped it from rebooting. After almost a month of attempting to fix the issue, HP sent me 5 "System Recovery" discs to factory reset my entire hard drive. I was first unable to back-up any of my files that were on the computer (because, again, it won't start up to where I can remove them and also the recovery manager won't work either) and now, after many late nights and hours on call with HP, the recovery manager cannot even factory reset my computer. I make it through 4 full discs before reaching 70% progress on the 5th disc where I get an error message. It reads "Recovery Manager could not restore your computer using the factory image. Please contact HP support. Error code: 0xe0ef0003" (Those are all zeros by the way.) I have called the support, or "smart friends" back and they said that it was either an issue with the discs (which were completely new and barely out of the package) or a hardware problem unlike they had originally believed. I hope somebody here can point me in the right direction before I am forced to buy yet another membership for the separate tech support specifically for hardware. Thank you for your feedback!!!
... Read more

Read other answers
RELEVANCY SCORE 58.4

Hello! I have an old Dell Latitude D630 with Windows 7, I do not have the disk, and apparently the product key I got from NirSoft's ProduKey isn't valid. Is there any way to reset it?

A:Factory reset Windows 7

What are you trying to reset? Are you looking to reinstall Windows.

A program such as this one should be able to grab your key:

https://www.magicaljellybean.com/keyfinder/

Read other 2 answers
RELEVANCY SCORE 58.4

i've factory reset my laptop and its been an hour since it was 9% , it didn't go on any higher , any ideas whats the problem here?

Read other answers
RELEVANCY SCORE 58.4

Hi was wondering if someone can help please. My Samsung laptop came with windows 7 installed and i done the free windows 10 upgrade. It was all good for a while and then I had an update and now i can get to my homepage but none of the icons are working. I think to myself the only way I can sort it out is to factory reset the laptop but because i have got windows 10 on it now and it was windows 7 am i still able to do this and what operating system will i be on
thanks
 

A:windows 10 factory reset

Read other 12 answers
RELEVANCY SCORE 58.4

So, I want to factory reset Windows 10 through Settings. There are two options which are: to keep files and to remove files. I only want to delete everything from C, but not in D, because I made backups there. Is there a way to reset Windows 10 in that way? Thanks.
 

A:Best way to factory reset Windows 10?

Read other 8 answers
RELEVANCY SCORE 58.4

bought a used windows 7 pc. the owner built it themselves. i want to factory restore it... but it says i need the windows 7 disk to do that (something like that cant remember exact phrase).. which disk do i need exactly... would i need to buy the whole new windows 7 program? or are there just ones so i can just facorty reset it?

A:need windows 7 factory reset help

and also will i lose all my drivers?
-op

Read other 2 answers
RELEVANCY SCORE 58.4

Hello, I have an older (2007 ish) ASUS laptop that has Windows 7 installed.  It is rarely used so I'm not in the market for a new laptop, but it is running extremely slow.  Will not download updates, etc.  There is some sort of conflict.
 
I'd like to wipe the whole thing clean but here's my dilemma.  Windows Office is installed but I don't have the installation CD's.  If I do a factory reset, is there any bare-bones types of word available for download?
 
Really Word (and IE/Firefox) are all the laptop is used for, so I didn't know if there was some bare bones "light" version of Word out there.  Alternatively, is there anything I can download from the laptop now and reinstall after the refresh?
 
I just don't want to spend hundreds of dollars on a new version of Office.
 
Thanks!

A:Windows 7 and Factory Reset

What version of Office are you running? There are no bare-bones versions of Word unless you are talking about free programs that can open Office Documents. There are number of those including Kingsoft, Open Office, and Softmaker's Free Office.

Read other 7 answers
RELEVANCY SCORE 58.4

I haven't done a wipe and reload of my OS in a long time and just a week or so ago i heard someone say something about a factory reset and heard all about it but didnt hear much about how to do it so how is it done . I googled/youtube searched it and it gave me nothing about it all it came up is restoring your computer and recovery options so is there an easy way of doing so any help would be appreciated.




Sorry for my bad spelling and grammar errors.

A:Need to know how to do a factory reset in windows 7?

It's doable through tutorials on this site IF your PC has the capability. Some do, some don't.

But a few questions:

Have you made one or more "recovery" discs, by burning to a CD or DVD?

If you have not made recovery disks, your PC may or may not have a recovery partition that will allow you to restore to the state in which the PC left the factory.

Are you familiar with Windows Disk Management?

Does your PC have a sticker on it with a 25 character "Product Key"? If it does, you should be able to do a fresh install of Windows that you may prefer to a "factory reset", depending on your preferences. Many people don't like the configuration from the factory and would prefer a custom setup. Maybe you would. Maybe not.

Read other 9 answers
RELEVANCY SCORE 58.4

Hi I began a factory reset on an old windows 7 laptop during the process the laptop lost power,I managed to start the reset again but it's been saying please wait for the last three days when I boot into safe mode everything seems to be set up.Is there anyway to stop or force stop the reset.
 

A:windows 7 factory reset

Read other 16 answers
RELEVANCY SCORE 58.4

Sorry this is in the wrong section, options were very limited. I have been given a touchsmart 310 running windows 10, I Can not  install or change anything because I am not logged in as the administrator but I cannot find the account to log in to  matter what I try so I think my best option is to do a factory reset, but I dont know if  will I need the windows key. Has anyone everdone this reset & did you need your windows key & am I going to be able to do the reset without being logged in as the administrator.

A:factory reset windows 10

Hi, There are many HP Touchsmart 310, it must be HP touchsmart 310-something such as         http://support.hp.com/au-en/document/c02622055 I don't think it has Windows 10 pre-installed and you may not be able to do factory restore because you need Admin password which you don't have. My suggestion: clear everything and install fresh Windows 10 1. Create Windows 10 installation media using the following instructions      https://www.microsoft.com/en-au/software-download/windows10 2. Use the media to install Windows 10 to your machine, skip the step to enter the product key and continue, 3. Go online and Windows 10 will automatically activate using the key in the BIOS. Please note: you must install Windows 10 version/edition which is on the machine now, you can't change to other version/edition (ie can't change from Home to Pro for example. Regards.

Read other 1 answers
RELEVANCY SCORE 58.4

Hey everyone,

I'm returning my Asus G53sw-A1 w/ Windows 7 and getting a replacement shipped.

Long story short, my video card is demonic.

Anyways, I have done a lot of personal work during the last week and want to make sure everything is absolutely wiped clean before I ship this back.

How do I do this?

Thanks in advance,
Brady

A:How do I reset Windows 7 to factory?

Just hit it with the oem disks that came with the computer that should wipe everything and return it to a factory state.

Read other 9 answers
RELEVANCY SCORE 58.4

So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.

I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. I'm not sure what I'm doing. This was much easier to do in Windows 7. But anyways, I would really appreciate any help on overcoming this so I can restore my computer.

A:How to do a factory reset of Windows 8.1?

Have you made the OEM manufacturer's Recovery Disks?

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)




I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

Read other 4 answers
RELEVANCY SCORE 58.4

I bought my Pavillion in 2014 and of course it came with Windows 8.1. I've upgraded it to windows 10 for about a year. I'm still a student and I want to use purley for school work. Problem is I have lots of junk on it like games that I no longer need. I thought of a lot of things to speed it up as it is painfully slow such as an SSD upgrade, but that is a bit pricey. The only thing I could think of is reset it so it doesn't have loads of rubbish running in the backround becuase the disk is always running at 100% usage (even at idle). So I was thinking, if i reset it to factory settings, will it keep windows 10 on it or will it degrade back to windows 8.1? Many thanks

A:If I factory reset, will it keep windows 10?

JC442 Hello;Allow me to welcome you to the HP forums!A "factory reset" returns the PC to the state it was in when it left the factory, so of course, it will reinstall the original OS, drivers, and apps.

Read other 1 answers
RELEVANCY SCORE 58.4

I've been trying to get it to factory reset with no luckI turned laptop on and it said automatic repair then changed to diagnosin problem and didn't move for about an hour so tryed to resetI've held the power button and f11, then troubleshoot, there's no option to reset so done system restore , that said there were no restore points , and took me to a new menu with the reset option I clicked that and it just stayed on that screen for hours

Read other answers
RELEVANCY SCORE 58

so here's what happened. I upgraded my Alienware M18 windows 8.1 to windows 10 and I didn't like it, I used the recovery thing to go back to windows 8.1. I thought its gonna take long so I left it overnight and when I checked my laptop it shows me a bluescreen saying a critical error 0xc0000001 so I tried passing through that blue screen and I managed to get through it but when I wanted to restore factory settings using windows 8.1 every time it restarts to start the reset the blue screen appears again so it won't let me restore to factory settings so what I did I upgraded it again to windows 10 and restored it to factory settings, by the time the restore is finished it was on windows 10, I tried doing the factory reset again but It's still on windows 10. now my laptop is totally empty. when I got my laptop it has an alienware respawn, steam and other stuffs, now my laptop is like an ordinary laptop, no alienware softwares, I didn't do anything when I got my laptop so anything about the saving things on a CD I did not do that.

Read other answers
RELEVANCY SCORE 58

Hi,just bought X1 Yoga 1st Gen and wanted to do a factory reset (also known as Windows 10 "Reset this PC")The system kind of not finished the reset process.. I saw the precentage bar going and then a black screen which continues to be black (the computer is on, the keyboard light is on.. )now the computer shows the Lenovo logo and keep booting itself.. i tryied to press Enter and go to F11 (Recovery) but nothing changed..- How can i get myself the Windows 10 Pro Signature Edition?  

Read other answers
RELEVANCY SCORE 58

hi, my laptop came stock with windows 7 64 bit professional in one of the partition, and also DVD.and currently it's being upgraded to windows 10 64 bit. i suspect due to the upgrade, the performance is really slow as it's meant for work. are there anyway that i can get hold of how to restore it to windows 10 64 bit factory setup DVD?

Read other answers
RELEVANCY SCORE 58

I have a password on my computer but I change the password and forgot it. I tried resetting the password on outlook but it was no help. 

A:How do you factory reset a 2000 windows 10?

Hi,Have you upgraded to Windows 10 previously?If so, HP Recovery partition may not work most of the times. Please use HP Recovery USB that you should've created after first setup of this notebook, to factory reset.Else you may have to order HP Recovery USB from HP support directly or do a clean Install of Windows 10 Home using Microsoft windows media creation toolRegardsVisruth

Read other 1 answers
RELEVANCY SCORE 58

I bought a laptop from eBay, not sure what model or anything, but it's HP. I was having some issues that *I* caused, as well as I couldn't reset the password to the User Profile I used because the previous owner didn't remove the account and such. Long story short, I did a factory reset of the laptop, and everything went fine until I logged into the new User Profile I made for the computer, and not only was my max screen resolution not as high as it should've been (the maximum I can do right now is 1024x768) but the entire look of the computer, from Windows Internet Explorer to my Icons and Start menu look extremely dated, not at all what it looked like before the factory reset. I just need to know if there's some way to remedy this, and if anyone else has had this issue. I couldn't find anything about it on the internet. If anything else, will this effect how my computer runs games and such.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8139 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb (Also, a Radeon)
Hard Drives: C: 581 GB (547 GB Free); D: 14 GB (1 GB Free);
Motherboard: Hewlett-Packard, 1659
Antivirus: Norton Internet Security, Disabled
 

A:Windows 7 Factory Reset Issue

I bought a laptop from eBay, not sure what model or anything, but it's HP.
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Motherboard: Hewlett-Packard, 1659Click to expand...

What's the model name and complete model number of that HP laptop?
What's the exact serial number and product number on it?
What's the exact Windows version on its Certificate-Of-Authenticity sticker?

I'm guessing it's a HP Pavilion dv7 series laptop.

---------------------------------------------------------------
 

Read other 2 answers
RELEVANCY SCORE 58

Hi.
I read the sticky on Factory Reset which is very interesting.
As I have had a lot of problems with my old Vista machine lately I was
wondering about Factory Reset or Windows Reinstall.
I have the Recovery Disc that came with the machine 8 years ago.
As a novice I would very much appreciate member views on this topic.
Thanks.

A:Factory Reset or Windows Reinstall.

What is the make and model # of your computer?
Be sure to backup all personal files you want to keep to a USB HDD first.
Your computer probably has a Recovery Partition which you would access pressing a certain key at bootup. For many manufacturers that is the F11 key depending on make.
Or boot up off of your Recovery CD. Either option will wipe all personal files and installed programs and set the computer back to Factory Defaults like it came in the box. If neither of those options work, and you have a retail copy of Vista or Windows 7 disc you can boot from that disc and do a Clean install.

Read other 3 answers
RELEVANCY SCORE 58

So I recently did a factory reset on my windows 8 computer due to my computers performance anyways after the reset was done my computer was very slow. Every time I would try to open my browser it would open up like literally 1-2 minutes later, even when I open my charms bar it would lag then open it. I did a full virus scan, optimization, clean, SFC SCANNOW in CMD, cleaned my temp, installed all the boatware... I don't know if this is a virus or just a simple error. Any help will be appreciated!
 

Read other answers
RELEVANCY SCORE 58

Hi,

I'm trying to reboot my Windows 8 (factory reset). I followed the tutorial of eightforums.com, though
it is still not working. I tried three differents things

1. I went to settings, change PC settings, general then remove everything and reinstall windows but I had the following error message "Insert media, some files are missing. Your windows installation or recovery media will provide these files".

2. After booting my usb key with the installation files, I restarted my computer then I went to "Troubleshoot"
then "Reset your PC" and I had the following error message "Insert your Windows installation or recovery media to continue". So failure

3. The last thing I found do not do a factory reset, but ask me where to build the OS between 8 different partition. (I have Debian, Ubuntu (which doesn't work) and windows 8 and one "shared file" between Debian and windows8

Thanks

Read other answers
RELEVANCY SCORE 58

hi there I bought windows 8 as a download back when it was first released. I reverted my computer back tofactory settings today to solve a few problems I was having with my system, however I am now back to windows vista!! how can I recover my windows 8?

A:how can I get windows 8 back after a factory reset?

I dont believe you can undo a reset/refresh unless you made an image of wiin8 at some point when it was running..

You may have to reinstall that downloaded version.

Which reminds me Im going to do one today! I have my win8 setup very nice, I dont want to have to re-do it...

Read other 5 answers
RELEVANCY SCORE 58

Hi, I have recently done a factory reset on my computer due to lag in a game that I use to never lag. I went into the windows 8 settings and went under update and recovery and after it was done my computer was unbelievably slow, I have updated everything and I have done a full virus/malware scan with Malwarebytes pro and Avast. I tried SFC SCANNOW in CMD, uninstalled boatware, checked startup, cleans, defragment and I contacted Windows and I have to pay $90 for a one time use software thing which I don't have the money for at the moment. I even got agents from Windows to remotely control my PC but they all told me I have to buy this software for a "guaranteed" fix. Any help will be very appreciated

A:Windows 8 slow after doing a factory reset

Just do another factory reset chances are something went wrong on the previous one

Read other 5 answers
RELEVANCY SCORE 58

Good afternoon,
I am going to factory reset my Dell windows 8 laptop. The problem is, I got the laptop in really bad condition. I'm using outside monitor (vga) and outside keyboard and mouse (both usb). My question is after a factory reset, will the outside monitor, mouse and keyboard work? I'm worried about them not working and assisting during the reset.
Any help would be GREATLY appreciated
 

A:Windows 8 factory reset with outside hardware

The best thing to do when resetting to factory setting disconnect all external devices. reboot the machine.
Now do the reset to factory settings.
When you have the machine some what the way you want, with internet access.
Then add each device one at a time, get it working and then add the next one.
 

Read other 2 answers
RELEVANCY SCORE 58

Hi everyone, I recently purchased an Asus G750JM RoG laptop and was concerned with some of the issues I've been reading about the factory reset procedure on the newer models. On the older models I've had to factory reset it was as easy as pressing F9 on boot and selecting to reset the laptop to factory settings, no boot disc/USB or Windows CD key was required, these computers ran on Windows 7.

My computer came with Windows 8.1 factory installed and I had some questions regarding factory reseting this laptop in case it's required in the future. Can I still press F9 while booting and factory reset this computer without needing any sort of recovery CD or my Windows CD key as with past models?

Another question regarding the new "refresh" and "reset" options built into Windows 8 and 8.1, is the reset basically the same thing as the Asus Factory reset on the older models or is it a different method? It seems that on almost all the guides I've looked at people are having issues with needing a recovery CD and their CD key, is there a difference in the two options? Does the windows 8.1 reset still work off the Asus Recovery Partition or if the need arises should I boot into F9? Thanks for the help everyone.

A:Windows 8.1 and Asus factory reset

To reset to factory conditions, F9, Troubleshoot then reset. These instructions are on page 84 of the owners manual.

Notebooks & Ultrabooks - ASUS ROG G750JM - ASUS

Refresh or reset is covered in this tutorial.

Refresh or Reset Windows 8 without Installation Disk

You should create a Recovery Drive

Recovery Drive - Create with USB Flash Drive in Windows 8

Always backup your data on a regular basis.

You may also create a disk image or your entire computer using something like Mascrium Reflect (Free). If anything happens to the drive, you could restore the image to your computer.

Read other 10 answers
RELEVANCY SCORE 58

I got a pc which has Windows 8.1 Single Language before and I upgraded it to Windows 8.1 PRO if I reset the factory settings does it will go back to windows 8.1 single language?

A:Reset Factory Settings Windows 8.1 PRO

Did you upgrade using "Get Features with a New Edition of Windows" or Clean Installation?

Read other 5 answers
RELEVANCY SCORE 58

I recently did a factory reset and when it completed my PC was really slow!! I tried a virus scan, optimization, clean, SFC SCANNOW in CMD and everything is updated... Any help will be appreciated!!
 

Read other answers
RELEVANCY SCORE 58

need some help with a factory reset on windows 8.
my son decided to reset his windows 8 laptop to original factory settings, during the reset process his mom decided it was taking to long and turned off the laptop.
now when its turned on it shows the message "restoring your computer", this message will then change to "diagnosing your computer", the screen will then go blank and it start all over again.
I can boot it from a USB drive, but when I click on "repair" i get an error message that it cant repair the computer.
when i try to run restore from the USB I get a similar message.

is there anyway to run the system restore from the DOS prompt?

A:windows 8 factory reset problem

Welcome to EightForums.

Try doing Reset.


   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8





You can use the OEM version of
Recovery Drive - Create with USB Flash Drive in Windows 8
   Warning
Deleting the Recovery Partition is NOT RECOMMENDED


Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.





The Recovery USB drive can be very problematic, I recommend you also make a Windows System Image.

System Image - Create in Windows 8

Recovery Drive - Create with USB Flash Drive in Windows 8

System Repair Disc - Create in Windows 8

System Image Recovery - Restore Image on Computer in Windows 8

or
look for a 3rd party ,Backup software, which fully supports Windows 8, uEFI, GPT & Secure Boot.
Which is signed by Microsoft.

Read other 12 answers
RELEVANCY SCORE 58

I had my Y50-70 laptop sent in for repair, and when I got it back it had been reset to its factory settings, and Windows 10 had been replaced by Windows 8.1. Now when I try to upgrade to Windows 10 I get an error code from Micorsoft's upgrade tool. The Windows 8.1 version is fully up to date.Got any ideas?I haven't gotten any response from Microsoft about this problem.

Read other answers
RELEVANCY SCORE 58

Please see my first post under "will not update" to see where this all started

A brief history...I had serious 'infections' (see page 2, message number 27)
after many days of scans and fixes it was decided I should do a factory reset. (see page 9, message number 124)

I did the wrong type of backup, 10 discs, but only the first one was put back on after the reset.

Many more days of scans and errors. It was decided I should try again. This time I only backed up my files. they have not been reinstalled yet. Did have problems with the factory reset. (see page 13, message number 181 and message 195)

Still getting lots of errors... see the last two pages of previous post for the VEW scans

Figuring the problem could be that the reset process was interrupted. Thought I would try another factory reset but now when I try that 'files cannot be found' and I am instructed to insert recovery disc...which I do not have.

So, three questions.
Can the errors be fixed without doing another factory reset?
If not, can I make a recovery disc from my other windows 7 computer?
If I do that, will I be prompted to enter the code that proves it is a legit copy of Windows, since it comes from a different computer. I was not prompted to enter anything when I did the factory resets.

Edited by Cookiegal to include link to previous thread as point of reference:

http://forums.techguy.org/8798129-post195.html
 

A:windows errors after factory reset

Read other 16 answers
RELEVANCY SCORE 58

So I'm trying to factory reset my laptop to no avail. I am trying to do it through windows PC settings but the app will not open and instead, it gives me an error. I have uploaded the screenshot with the error. I'm unsure if its malware or something but I really want to reset everything.

My internet has been super slow and we already had a tech guy come in from my ISP which they found something but are unsure if its what's causing my incredibly slow speed. I'd rather just try and figure out if its something in my computer (I've tried running a few things that takes a long time to download but they had not detected anything).
 

A:Trying to factory reset my laptop (windows 8.1)

Read other 14 answers