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Windows 8 factory reset does not work

Q: Windows 8 factory reset does not work

I have a HP pavilvion running windows 8.1 , after installing some updates my computer went really slow, now I am trying to do a factory reset, but every time I try to do this my computer says " can't find a find a factory image" or " Unable to reset your PC. a required drive partition is missing". Thank you.

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RELEVANCY SCORE 200
Preferred Solution: Windows 8 factory reset does not work

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 75.2

Hi, i'm new here.

So I have recently obtained an ASUS X45CP pre-installed with Windows 8

then I saw this thing at Microsoft website about windows 8.1 and I thought about upgrading

(which now I deeply regret)

After upgrading I found out that some of the device drivers are not fully supported yet (like the switchable graphics card)

So I thought of rolling back the laptop to factory settings and unfortunately windows 8.1 got that, too.

I've read various topics about that (mostly here), none of which I could follow to solve my problem.

Help?

I did not find install.wim but here is a screenshot where the boot.wim is, I believe it's an important part on this process

A:Factory Reset does not work after windows 8.1 upgrade

You're kind of hosed unless you created an 8 recovery flash/usb drive before upgrading. There is no ASUS program on your laptop for recovery? I have this on Acer:

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RELEVANCY SCORE 74.4

Ok so i factory reset my wifes laptop which had windows 10 upgraded to it. After factory reset windows8 was then back as i expected. So after allowing all the updates for 8 to complete then restart my wifes computer was working great. So then i went to find and reinstall windows 10. All i could find was the paid upgrade. Contacted microsoft customer support and was told i couldnt find it because it was no longer free. But seeing as i had it on the computer during the free upgrade the tech had no problem sending me a link for the windows 10 update. So i followed his link. It updated and proceded to restart. Heres where the problem started. It now wont go past the dell logo screen the first screen on power up. I however can press f2 or f12 and get the menus for that. Microsoft told me i had to consult with dell. After talking with dell support they said the way that the microsoft update was done curropted a file and that i can either try a recovery disk which i dont have or pay them 130.00 to fix it. Sooooo my question is my wife has another identical laptop running windows 10. Can i hook the 2 laptops together via usb and boot off of my wifes computer to force start mine.
 

A:factory reset windows 10 reinstall now dont work

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RELEVANCY SCORE 72.8

Hi,
 
So frustrated and baffled by what shouldn't be a big deal... after a week of searching online/trying things, I'm ready to pitch laptop out the window. :/ I'm hoping someone recognizes this situation and what might be necessary to fix it.  I'll try to make this as brief as possible.
 
This is an HP Envy 14, originally bought w W7. A month ago i accidentally "upgraded" to W10 and didn't revert back to W7 in the 30 day window.  So last week I was trying to get rid of W10, which I didn't like and had multiple issues.  Eventually I booted off the recovery discs I made when I got the laptop years ago, all 4 discs used, and it seemed to be installing fine.  Messages on laptop that it was setting computer up for first time use, etc.
 
Then when the "Starting Windows" message comes up w the W7 logo, it's followed by the Windows Recovery error message (Windows didn't shut down correctly last time; start in Safe Mode, etc) and is in a loop. Going into Safe Mode results in an error message that Windows can't complete installation in Safe Mode and to restart the computer.  This leads to the HP screen, which automatically starts up W7, which results in the error message.
 
This happened both when I ran Factory Reset and I think the other option was System Restore.
 
Also tried using a repair disc, which didn't fix the problem.
 
My son (who's helping me in this) thought maybe there was leftover stuff from W10 that was causing the... Read more

A:Wiped HD: why won't Factory Reset work? Windows Recovery Error loop..

Is there a sticker on the bottom of the computer with a Windows 7 key? Is so you can install Windows 7 using any Windows 7 install disk with the same version but you would need to do a phone activation. Is there anyone you or your son knows who has a Windows 7 install disk?
 
One or more of your DVDs may be defective. 
 
What is the main use of the computer, general browsing and email?

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RELEVANCY SCORE 72.8

Hello,
After a faulty harddrive (one of a RAID 0 array), both of which were replaced by twice the capacity HDDs, I restored from a system image, having changed my RAID Assembly to RAID 1. However I had many problem with my setup, one of which was the complete inability to download anything, whatever browser I was using. I finally bit the bullet and did a factory reset. I used a system recovery disk I had created when I first bought my system, back in Aug 2010. I also decided to relocate my user and Program Data folders using audit mode. All seemed well until I tried to run Windows Update. (Windows 7). It would not run. giving me the error "Windows cannot run Windows update because the service is not running". I checked that both windows update and BITS were running, I renamed the Software Distribution folder and restarted Windows Update, all to no avail. I also ran a scannow which reported corrupt windows files.
How can I possibly be getting these errors after a complete Factory reset? Is it perhaps the fact that Dell Factory reset does not support audit mode to relocate User folders. I have also read that the Intel Rapid Storage Technology drivers may be affecting Windows update. I have run a factory reset before back in Dec 2011 and everything was fine.
Can anybody help me please?

A:Corrupt windows files after Factory reset and window update won't work

Do the factory reset again but don't mess with the user and Program Data folders. Once that completes, try Windows Update.

If that doesn't fix the problem: Clean Install Windows 7

Follow the instruction in this note (in the tutorial):

I'd also suggest dumping the raid setup. Instead use the 2nd drive for backup.

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RELEVANCY SCORE 66.8

I had to do a factory reset on my HP Touch Smart Notebook, now my WiFi won't work.  The available WiFi choices come up on the screen, but it won't connect with any of them.

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RELEVANCY SCORE 66.8

I have an HP G60 Laptop, I have made the factory default reset discs, but when i boot the first one up it tells me that my hard drive has insufficient space to perform reset. Does anyone have any idea on how to fix this without getting a new hard drive?

Thank You

A:Factory Default Reset Won't Work.

Are you sure the computer booted off the DVD drive? Did you tap (keep tapping) the Escape key and choose your DVD drive to boot?

You can tap the F11 key while booting and get into System Recovery, there should be the option to restore to factory install using the recovery partition, without using the discs you made.

What kinds of problems are you having?

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RELEVANCY SCORE 66.8

So yesterday i decided to do a factory reset on my desktop. Everything went fine and it installed correctly.
When my PC booted up the final time and i got to my login screen, none of my USB devices work, this includes my mouse and keyboard.

BUT, both my mouse and keyboard works fine in the BIOS, so i tried to install Win10 fresh from an USB stick. This didnt work.. when my computer boots past my BIOS, my keyboard and mouse stops working again... they just "blink" whenever i press a key. So i cant run any diagnostics and i cant install ANY drivers.

Ive read almost every forum post there is, but i cant find any solutions. Can anyone please help me? im losing my mind..
 

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RELEVANCY SCORE 66

After factory resetting my Windows 10 PC it brang me to the Country/Region page to fill out my region and language and what not but since my keyboard and mouse are plugged in like USB's they don't turn on and can't use my keyboard and mouse. The only time they do turn on however is when the PC is booting up but when the screen comes to the Windows 10 logo all the USB ports turn off. I also can't get into the BIOS settings when I press F2 on startup because when I press F2 it just brings me to a black screen with my cursor in the middle and I can't do anything. I've also tried removing and putting back in the CMOS battery inside the PC but that hasn't solved the black screen on the BIOS settings!! Please help me!!
 

A:My USB ports don't work after I factory reset my Desktop PC

After factory resetting my Windows 10 PCClick to expand...

What's the brand name and model name and complete model number of your PC?

Are the USB keyboard and mouse the wired or wireless type?

--------------------------------------------------------------
 

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RELEVANCY SCORE 66

Summary: The OneClick Factory Reset does not work. Hello. My laptod Ideapad 305 suddenly did not enter to Windows anymore. I check  and try all Windows standard methods to restore the system or to perform clean reset of the system, with and without keeping personal files, by using the Windows Automatic repair, but nothing work, in some cases the system stay freeze in a black screen almost 7 hours. By using other method, after some time of doing something with a blue screen, the system finally show a message of error " Error at restoring the device" or something like that. Then, I move to the OneClick Reset alternative to do the factory reset of the system using the novo buttom, but any alternative does not work. After go to the 2% percent of the reset, the screen show a message of error. The last time that I tried the system factory reset achieved 16% after more than 10hours and then shows the error. I think that there is a problem with the HD, but I cannot be sure. I will apreciated any ideas.Thanks in advance Laptop: Lenovo Ideapad 305 : IP 305-15IBD / Intel Core i3 5005U / 2GB Video / 4 GB RAM / 1 TB 

A:Problem Ideapad 305 factory reset does not work

Hi Alanddd,
 
Welcome to the Community Forums.
 
Since the One Key Recovery partition exist in a separate hidden partition, this should not be affected by any software corruption. But if there is a probable hardware issue with the storage drive then it can affect the restoration process.
 
You may choose to use a bootable diagnostic tool. If there is a need to back up data then physically removing the drive and slaving it on a hard drive enclosure can be another option to also run separate hardware test at the same time.
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 64.8

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 64.8

Hi there! First post, so apologies for posting too much or too little information, but here goes!

I'm on a Dell XPS 420 running Windows Vista. Using Internet Explorer for the time being.

Here's the problem..

I've downloaded Google Chrome, it appears to be installed (it's in my control panel, registry etc). However when I click on the program to run it (from anywhere), nothing happens at all.

When I go to install it, this happens - I go to the google chrome browser website, hit download, it downloads fine, the 'run box' appears all ok. Everything goes as expected up to the 'installing' phase - The installer box runs for about 4-5 seconds, then dissapears completely. However (as I said above) Google Chrome then appears in my shortcuts/start menu etc. as if it has been installed correctly.

the only problem is that it wont open.

Here's what I've done from the start step by step -

- Did a factory reset of my PC yesterday.
- Updated Graphics Drivers
- Tried to install Chrome, problem occured. Thought it might be because I hadn't installed Windows Important Updates yet. So I uninstalled Chrome.
- Installed Windows Important Updates.
- Tried Chrome again, didn't work, uninstalled again.
- Disabled my virus checker and firewall, and windows defender. Chrome Still didn't work. I then uninstalled them completely, still didn't work.
- Downloaded offline installer of Chrome (still official google version), didn&... Read more

A:Done a factory reset, tried to install Chrome, SEEMS to have installed but wont work.

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RELEVANCY SCORE 64.8

Hi all I have a zbook 15 from october 2014 i could not connect to any network anymore and some other issues so i decided to do a factory reset turn on pc > press esc > f11 and choose the right option It went into the reset mode but after a while i got the message that it could not complete the process after this the machine turned useless as it can not be used anymore, also i do not see recovery anymore Is there an option to get the laptop up and running again? Thanks

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RELEVANCY SCORE 58.4

hiI want to get back to the os that came with my laptop windows 8.1 upgraded to windows 10 I did not like 10 so put on win 7 BUT I not know that you could not get any drivers for this laptop under win 7 So press f11 on start up BUT only windows 7 showing, how can I get back to win 8.1 then to win10 Many thanks   

A:factory reset windows 8.1

Hi: If you previously had upgraded to W10 and it was successfully activated, you can go right back to W10 by using the Media creation tool at the link below and clean install W10. When you get to the window during the installation process where you are asked to input a product key, select the 'I don't have a product key' option, and W10 will install and autumatically reactivate once you are connected to the internet. https://www.microsoft.com/en-us/software-download/windows10 If you want to go back to W8.1, you will have to use the W8.1 recovery media you should have made when you first got the PC.

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RELEVANCY SCORE 58.4

So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.

I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. I'm not sure what I'm doing. This was much easier to do in Windows 7. But anyways, I would really appreciate any help on overcoming this so I can restore my computer.

A:How to do a factory reset of Windows 8.1?

Have you made the OEM manufacturer's Recovery Disks?

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)




I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

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RELEVANCY SCORE 58.4

Hey everyone,

I'm returning my Asus G53sw-A1 w/ Windows 7 and getting a replacement shipped.

Long story short, my video card is demonic.

Anyways, I have done a lot of personal work during the last week and want to make sure everything is absolutely wiped clean before I ship this back.

How do I do this?

Thanks in advance,
Brady

A:How do I reset Windows 7 to factory?

Just hit it with the oem disks that came with the computer that should wipe everything and return it to a factory state.

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RELEVANCY SCORE 58.4

Hello, I have an older (2007 ish) ASUS laptop that has Windows 7 installed.  It is rarely used so I'm not in the market for a new laptop, but it is running extremely slow.  Will not download updates, etc.  There is some sort of conflict.
 
I'd like to wipe the whole thing clean but here's my dilemma.  Windows Office is installed but I don't have the installation CD's.  If I do a factory reset, is there any bare-bones types of word available for download?
 
Really Word (and IE/Firefox) are all the laptop is used for, so I didn't know if there was some bare bones "light" version of Word out there.  Alternatively, is there anything I can download from the laptop now and reinstall after the refresh?
 
I just don't want to spend hundreds of dollars on a new version of Office.
 
Thanks!

A:Windows 7 and Factory Reset

What version of Office are you running? There are no bare-bones versions of Word unless you are talking about free programs that can open Office Documents. There are number of those including Kingsoft, Open Office, and Softmaker's Free Office.

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RELEVANCY SCORE 58.4

So, I want to factory reset Windows 10 through Settings. There are two options which are: to keep files and to remove files. I only want to delete everything from C, but not in D, because I made backups there. Is there a way to reset Windows 10 in that way? Thanks.
 

A:Best way to factory reset Windows 10?

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RELEVANCY SCORE 58.4

bought a used windows 7 pc. the owner built it themselves. i want to factory restore it... but it says i need the windows 7 disk to do that (something like that cant remember exact phrase).. which disk do i need exactly... would i need to buy the whole new windows 7 program? or are there just ones so i can just facorty reset it?

A:need windows 7 factory reset help

and also will i lose all my drivers?
-op

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RELEVANCY SCORE 58.4

Hi was wondering if someone can help please. My Samsung laptop came with windows 7 installed and i done the free windows 10 upgrade. It was all good for a while and then I had an update and now i can get to my homepage but none of the icons are working. I think to myself the only way I can sort it out is to factory reset the laptop but because i have got windows 10 on it now and it was windows 7 am i still able to do this and what operating system will i be on
thanks
 

A:windows 10 factory reset

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RELEVANCY SCORE 58.4

I have an HP ENVY 700 that has been having many issues over a long period of time. It most recently got so bad that it would not start. After calling HP support and purchasing a "Smart Friends" membership, they told me that there was most likely some corrupted files in my booting system that stopped it from rebooting. After almost a month of attempting to fix the issue, HP sent me 5 "System Recovery" discs to factory reset my entire hard drive. I was first unable to back-up any of my files that were on the computer (because, again, it won't start up to where I can remove them and also the recovery manager won't work either) and now, after many late nights and hours on call with HP, the recovery manager cannot even factory reset my computer. I make it through 4 full discs before reaching 70% progress on the 5th disc where I get an error message. It reads "Recovery Manager could not restore your computer using the factory image. Please contact HP support. Error code: 0xe0ef0003" (Those are all zeros by the way.) I have called the support, or "smart friends" back and they said that it was either an issue with the discs (which were completely new and barely out of the package) or a hardware problem unlike they had originally believed. I hope somebody here can point me in the right direction before I am forced to buy yet another membership for the separate tech support specifically for hardware. Thank you for your feedback!!!
... Read more

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RELEVANCY SCORE 58.4

I bought my Pavillion in 2014 and of course it came with Windows 8.1. I've upgraded it to windows 10 for about a year. I'm still a student and I want to use purley for school work. Problem is I have lots of junk on it like games that I no longer need. I thought of a lot of things to speed it up as it is painfully slow such as an SSD upgrade, but that is a bit pricey. The only thing I could think of is reset it so it doesn't have loads of rubbish running in the backround becuase the disk is always running at 100% usage (even at idle). So I was thinking, if i reset it to factory settings, will it keep windows 10 on it or will it degrade back to windows 8.1? Many thanks

A:If I factory reset, will it keep windows 10?

JC442 Hello;Allow me to welcome you to the HP forums!A "factory reset" returns the PC to the state it was in when it left the factory, so of course, it will reinstall the original OS, drivers, and apps.

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RELEVANCY SCORE 58.4

Sorry this is in the wrong section, options were very limited. I have been given a touchsmart 310 running windows 10, I Can not  install or change anything because I am not logged in as the administrator but I cannot find the account to log in to  matter what I try so I think my best option is to do a factory reset, but I dont know if  will I need the windows key. Has anyone everdone this reset & did you need your windows key & am I going to be able to do the reset without being logged in as the administrator.

A:factory reset windows 10

Hi, There are many HP Touchsmart 310, it must be HP touchsmart 310-something such as         http://support.hp.com/au-en/document/c02622055 I don't think it has Windows 10 pre-installed and you may not be able to do factory restore because you need Admin password which you don't have. My suggestion: clear everything and install fresh Windows 10 1. Create Windows 10 installation media using the following instructions      https://www.microsoft.com/en-au/software-download/windows10 2. Use the media to install Windows 10 to your machine, skip the step to enter the product key and continue, 3. Go online and Windows 10 will automatically activate using the key in the BIOS. Please note: you must install Windows 10 version/edition which is on the machine now, you can't change to other version/edition (ie can't change from Home to Pro for example. Regards.

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RELEVANCY SCORE 58.4

I've been trying to get it to factory reset with no luckI turned laptop on and it said automatic repair then changed to diagnosin problem and didn't move for about an hour so tryed to resetI've held the power button and f11, then troubleshoot, there's no option to reset so done system restore , that said there were no restore points , and took me to a new menu with the reset option I clicked that and it just stayed on that screen for hours

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RELEVANCY SCORE 58.4

i've factory reset my laptop and its been an hour since it was 9% , it didn't go on any higher , any ideas whats the problem here?

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RELEVANCY SCORE 58.4

Hello! I have an old Dell Latitude D630 with Windows 7, I do not have the disk, and apparently the product key I got from NirSoft's ProduKey isn't valid. Is there any way to reset it?

A:Factory reset Windows 7

What are you trying to reset? Are you looking to reinstall Windows.

A program such as this one should be able to grab your key:

https://www.magicaljellybean.com/keyfinder/

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RELEVANCY SCORE 58.4

I haven't done a wipe and reload of my OS in a long time and just a week or so ago i heard someone say something about a factory reset and heard all about it but didnt hear much about how to do it so how is it done . I googled/youtube searched it and it gave me nothing about it all it came up is restoring your computer and recovery options so is there an easy way of doing so any help would be appreciated.




Sorry for my bad spelling and grammar errors.

A:Need to know how to do a factory reset in windows 7?

It's doable through tutorials on this site IF your PC has the capability. Some do, some don't.

But a few questions:

Have you made one or more "recovery" discs, by burning to a CD or DVD?

If you have not made recovery disks, your PC may or may not have a recovery partition that will allow you to restore to the state in which the PC left the factory.

Are you familiar with Windows Disk Management?

Does your PC have a sticker on it with a 25 character "Product Key"? If it does, you should be able to do a fresh install of Windows that you may prefer to a "factory reset", depending on your preferences. Many people don't like the configuration from the factory and would prefer a custom setup. Maybe you would. Maybe not.

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RELEVANCY SCORE 58.4

Hi I began a factory reset on an old windows 7 laptop during the process the laptop lost power,I managed to start the reset again but it's been saying please wait for the last three days when I boot into safe mode everything seems to be set up.Is there anyway to stop or force stop the reset.
 

A:windows 7 factory reset

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RELEVANCY SCORE 58

I am trying to use the Hp recovery feature to reset my laptop back to the factory default OS windows 8, however when i try to launch into the recovery enviorment using the HP Recovery manager application i am faced with an error "Can?t open file: X:\sources\Recovery\tools\HP\Rita-tool\". i did see the article here http://support.hp.com/us-en/document/c04758961 stating to download an update to fix this issue, but it did not prevent me from getting this error. my thought is that the HP recovery applications is not truly installed on my OS, im thinking this because it does not show up in the programs and features section in the control pannel, however the files are still intact for it from when i transitioned to windows 10. is it possible to re-install this application properly? i still have the recovery partition on my hard drive i just need a way to load it.

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RELEVANCY SCORE 58

how do i factory rest my inspiron mini 10 laptop i have no cd rom drive i just have the usb ports and how do i get a good windows 8.1 on my laptop with out paying for it until the 1st or the secound month on the first i got my laptop for free and its needs
to be wiped and cant figure on how to do it... I  want to download it to my laptop and reset the whole laptop and even wipe the accounts out of it.... 

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RELEVANCY SCORE 58

Hi, Windows 7 on my pavilion dv6 was not booting in normal mode. After trying system recovery and a range of other things, nothing worked. It would start in safe mode, so I copied all my files and did a reset to factory setting. Windows now still won't boot ie it gets stuck on the page with the windows symbol and sign. I have tried to start in safe mode and it says it can't. I'm really not sure what to do next. Any help is greatly appreciated.

A:Windows 7 won't boot after factory reset

Have you tested the hard drive? Enter BIOS by tapping away at F10 immediately after powering on. Use Diagnostics to test hard drive.

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RELEVANCY SCORE 58

Hi everyone,

just wondering why my computer randomly reset itself to its previous out of the box condition. Actually, not even that, I just put it on today and after I logged in it said it was configuring Windows...so I thought maybe it was just an automatic update that was being applied. However, my windows 8 theme has been changed, I have lost all of my tiles except maybe a few, and my desktop Icons have been cleaned up, not completely, just the ones I don't use often. Also, I am missing a lot of files from my documents, my desktop, my downloads and anywhere else I saved files. The browsers I use which are Chrome, Firefox and IE all start as if it was the first time they were used, also all of my bookmarks, saved passwords and all other records are gone. However, none of the software I installed has been changed or removed.

I checked my update history and according to that record I haven't received an auto update since July 21st. It is very unlikely that anybody else has used my computer in the last 12 hours because nobody else knows my password, nor can they guess it.

I am not sure what else to consider...any ideas...
 

A:Random Windows 8 Factory Reset?

Okay, all of a sudden, I log in today and everything is back to normal again. All of my files have been restored just the way they were. The theme has been restored, my tiles, my browsers, everything. Very strange, maybe it is a virus, either way I am not ready to mark as solved because it might happen again.
 

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RELEVANCY SCORE 58

Hi.
I read the sticky on Factory Reset which is very interesting.
As I have had a lot of problems with my old Vista machine lately I was
wondering about Factory Reset or Windows Reinstall.
I have the Recovery Disc that came with the machine 8 years ago.
As a novice I would very much appreciate member views on this topic.
Thanks.

A:Factory Reset or Windows Reinstall.

What is the make and model # of your computer?
Be sure to backup all personal files you want to keep to a USB HDD first.
Your computer probably has a Recovery Partition which you would access pressing a certain key at bootup. For many manufacturers that is the F11 key depending on make.
Or boot up off of your Recovery CD. Either option will wipe all personal files and installed programs and set the computer back to Factory Defaults like it came in the box. If neither of those options work, and you have a retail copy of Vista or Windows 7 disc you can boot from that disc and do a Clean install.

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RELEVANCY SCORE 58

Hi,

I'm trying to reboot my Windows 8 (factory reset). I followed the tutorial of eightforums.com, though
it is still not working. I tried three differents things

1. I went to settings, change PC settings, general then remove everything and reinstall windows but I had the following error message "Insert media, some files are missing. Your windows installation or recovery media will provide these files".

2. After booting my usb key with the installation files, I restarted my computer then I went to "Troubleshoot"
then "Reset your PC" and I had the following error message "Insert your Windows installation or recovery media to continue". So failure

3. The last thing I found do not do a factory reset, but ask me where to build the OS between 8 different partition. (I have Debian, Ubuntu (which doesn't work) and windows 8 and one "shared file" between Debian and windows8

Thanks

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RELEVANCY SCORE 58

Hi,just bought X1 Yoga 1st Gen and wanted to do a factory reset (also known as Windows 10 "Reset this PC")The system kind of not finished the reset process.. I saw the precentage bar going and then a black screen which continues to be black (the computer is on, the keyboard light is on.. )now the computer shows the Lenovo logo and keep booting itself.. i tryied to press Enter and go to F11 (Recovery) but nothing changed..- How can i get myself the Windows 10 Pro Signature Edition?  

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RELEVANCY SCORE 58

So I'm trying to factory reset my laptop to no avail. I am trying to do it through windows PC settings but the app will not open and instead, it gives me an error. I have uploaded the screenshot with the error. I'm unsure if its malware or something but I really want to reset everything.

My internet has been super slow and we already had a tech guy come in from my ISP which they found something but are unsure if its what's causing my incredibly slow speed. I'd rather just try and figure out if its something in my computer (I've tried running a few things that takes a long time to download but they had not detected anything).
 

A:Trying to factory reset my laptop (windows 8.1)

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Hello, thanks for any help you may offer me by the way! So, when I go to restart my Windows 7 custom assembled computer I don't have an issue until I get to which hard drive will be reset. When I try to reset a hard drive the next button is grayed out because my partition disk is an MBR hard drive when it should be a GPT disk? I don't understand how I would go about fixing this and any help would be greatly appreciated.
 

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Upgraded to Windows 10, 8 months ago but did not know my Pavilion dv6 did not have Windows 10 drivers to support it.  Now I have problems with Windows update.  Solution is to go back to Windows 7 but not really sure how.First I would backup all personal files (non-applications).-  Would I lose my applications that came with my laptop from HP such as MS Office if I did a factory reset?    - If yes, would HP give me the key to get MS Office reinstalled if my PC is not in warranty anylonger? Or do I have to purchase it again?If I press ESC during startup, will it allow me to go back to Windows 7 There is a D: Recovery drive on the PC and E: HP Tools drive.; what are these used for? Also, I have 3 Discs that were created for me by Geek Squad after i got my laptop in 2010, labeled HP Recovery Disc.  Would I use them to go back to Windows 7 and would they have MS Office on them?

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My computer was running slow so I tried to factory reset my computor. It got to 33% and failed. I tried again and again but it keeps getting stuck at 33%. When I try to boot up normal it is unable to start windows so I can't get into safe mode. This is the error it gives me when I try to restore.
Restore failed - error code=0x17 (WIMAPPLYImage cannot apply image : data error (cylinder redundancy check).)
I have an emachines. It has a product key on the side but when I tried to put it in on Microsoft Windows download, from another computer, it said that this key goes to a software from computer. Is there any way I can get windows back?

A:windows failed to factory reset...

Well...eMachines was acquired by Gateway...which was acquired by Acer...which no longer supports the eMachines line.  See http://www.neowin.net/news/acer-ditching-cheap-emachines-pc-brand .
 
Both Gateway and eMachines seem to have a history of possibly faulty recovery mechanisms.
 
The only thing I can suggest is to contact someone at the eMachines website and try to get replacement disks,
 
eMachines Customer Service
 
Louis

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The subject pretty much says it all. I have a Lenovo Yoga, and had to do a Factory Reset. Now I'm getting an error that it's not activated. I've gotten the key off the computer itself, and done the Microsoft Activation Center's thing, and couldn't get anywhere. This product is legit, it didn't go anywhere, so why am.i having so much difficulty??

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I have factory reset once before with windows 10 and it let me keep windows 10 when I did it. But now I want to do it again but it is showing me a notice that if i reset, I will go back to windows 7. Is there a way I can factory reset my pc while still keeping windows 10?

Also I have another question but I don't want to make another thread about it. In games such as cs go, why is my game freezing for no reason? About every 30 sec - 1 min, i freeze for about 5-10 seconds. Between the freezes, i get split second freezes. This is really annoying me. Anybody know how to fix? I am getting a constant 200 fps and 10 ping

A:How to factory reset without losing windows 10?

Hi, factory reset = have the PC restored to the state it was in when you bought it (as far as what's on the disk is concerned!).

If you bought it with Win 7, it will revert to Win 7, assuming you still have the relevant partition on your disk. Everything else on the disk will be lost. Repeat, everything.

You may wish to consider an in-place repair install which allows you to keep everything, and completely refreshes Windows.
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

Alternatively, you can clean install Win 10, and it will automatically register since you have it installed already. That will only affect the partition on which you have Win 10 installed, but you will lose all programs installed and all settings you have configured, and you will lose all personal data on that partition.

Hope that helps.

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Hi everyone, I recently purchased an Asus G750JM RoG laptop and was concerned with some of the issues I've been reading about the factory reset procedure on the newer models. On the older models I've had to factory reset it was as easy as pressing F9 on boot and selecting to reset the laptop to factory settings, no boot disc/USB or Windows CD key was required, these computers ran on Windows 7.

My computer came with Windows 8.1 factory installed and I had some questions regarding factory reseting this laptop in case it's required in the future. Can I still press F9 while booting and factory reset this computer without needing any sort of recovery CD or my Windows CD key as with past models?

Another question regarding the new "refresh" and "reset" options built into Windows 8 and 8.1, is the reset basically the same thing as the Asus Factory reset on the older models or is it a different method? It seems that on almost all the guides I've looked at people are having issues with needing a recovery CD and their CD key, is there a difference in the two options? Does the windows 8.1 reset still work off the Asus Recovery Partition or if the need arises should I boot into F9? Thanks for the help everyone.

A:Windows 8.1 and Asus factory reset

To reset to factory conditions, F9, Troubleshoot then reset. These instructions are on page 84 of the owners manual.

Notebooks & Ultrabooks - ASUS ROG G750JM - ASUS

Refresh or reset is covered in this tutorial.

Refresh or Reset Windows 8 without Installation Disk

You should create a Recovery Drive

Recovery Drive - Create with USB Flash Drive in Windows 8

Always backup your data on a regular basis.

You may also create a disk image or your entire computer using something like Mascrium Reflect (Free). If anything happens to the drive, you could restore the image to your computer.

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Hi.
I have a Toshiba Satellite a500-19x which is about 2 years old. I have had problems with factory reset on the laptop and would like some advice on what might be the problem.

I have done a factory reset on the laptop a few times and each time there was a problem, which I will do my best to explain. What happens is as follows -

Starts factory reset and all goes well. Asks for User Name, Keyboard Layout ect starts to install setup and then start up to a brand new homepage.Next it shuts down. Automatically boots up again, goes through this all again 'Installing setting for System Restore' and then shuts down, boots up and repeat and repeat.

It will do this for maybe 30 minutes before it stops. The computer will turn on and work fine after like factory new.

I brought it back to the shop and they said something about Windows was not installed properly on the laptop at the start and that is why it done it.

The hard drives crashed about a year ago and were replaced through the shop and all worked fine.

However now I would like to preform a factory reset just to spruce up the laptop but am afraid it will still have this problem.

Any help/suggestions or fixes would be appreciate and feel free to ask for more info in case I left anything out.

Thanks

A:Windows 7 Factory reset problem

How are you doing the system restore. Is it from a partition on the Hard Drive or through a set of recovery disks. If you are doing it from the hard drive and the drive was going bad this could have caused the problem. Also if a shop reinstalled the operating system they may not have put the recovery partition on the drive. In this case you would need recovery discs. If you do not have them, they can be ordered through the manufacturer.

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I was trying to factory reset my laptop to give it away to a friend and when I was doing that it had a problem doing so. So I tried to restart it and now it give me a black screen with white lettering (an operating system wasn't found. Try disconnecting any drives that don't contain an operating system.) I tried f11 at the beginning but it just has F11... System recovery but I just freezes..... Help

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Hi Everyone, Teb here with my first post on the forum. I am hoping one of you have run into this problem and have a good solution. I downloaded files that I didn't want, and they have proven to be nothing but trouble. An example of one of the files is an extension call "PriceChop". To remove it I went to the control panel and uninstalled. Then I went into all of the web browsers on my computer, went into the settings, and removed the extensions. They appear to be removed until I restart my computer. I go back into Chrome, and the extension is still there. I decided to download a program called SpyHunter which is a malware remover. I ran the program about 8 times and it is still unable to find and remove the files. I searched and searched but have been unable to find a way to remove the unwanted extensions. It has gotten to the point where the virus removed my Norton anti virus security and is trying to log into windows by itself. My wife woke me up to tell me that my computer was "freaking out". Sure enough it was trying to log into windows. I would see a password being entered and then a log in attempt. I am at the point where I just wanted to factory reset. Well, jokes on me. I go into search and typed "reset". I choose to completely reset to factory settings. When it goes to start the process it tells me I have files missing and to insert media. I come to find out that after I upgraded to windows 8.1 via the windows store, I am now unable to factory reset. Something about ... Read more

A:Can't factory reset my windows 8 machine

If you could get your hands on a Windows 8.1 disk/USB then you can use that to boot into the advanced options and reset the PC. As most helpers and advisors on here would probably agree, resetting the PC should always be a last-ditch effort when all other options were exhausted. You could try visiting the malware removal forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ and posting the logs requested to get help by a trained BC member.

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How do i factory reset my Windows 7 laptop even though i dont have the cd?

A:How to factory reset Windows 7 laptop without cd?

 Windows 7 Recovery: http://support.hp.com/us-en/document/c01867418  Also see: Creating Recovery Media > Windows 7 

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