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Yoga 3 Pro-1370 Laptop: Battery Charging issues persist (sent to Lenova Repair Center TWICE)

Q: Yoga 3 Pro-1370 Laptop: Battery Charging issues persist (sent to Lenova Repair Center TWICE)

I just received my Yoga 3 Pro-1370 Laptop from the Lenova Repair Center - this was the 2nd service request for the battery issue. The laptop battery still does not charge when the AC adapter is plugged into an electrical outlet. Sometimes the charging indicator light will indicate that it is charging - but charges 10 - 15 seconds and goes off. Confirmed the battery is not charging even though the light is not on just to be sure the issue is not with the power indicator light. At this point the Lenova Repair Center has had possession of my laptop longer than I have in 2017. Not sure where to turn to, Call Center/Support seems to be encountering problems and can't log a Service Call? Seriously, I was asked to schedule a call for them to call me when their systems are up? Laptop is under warranty, but I'm beginning to think they are trying to run out the clock. I'm typing fast - as Battery Life is below 10% Any and all suggestions are welcomed.Regards.

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RELEVANCY SCORE 200
Preferred Solution: Yoga 3 Pro-1370 Laptop: Battery Charging issues persist (sent to Lenova Repair Center TWICE)

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RELEVANCY SCORE 107.6

Mfg date for this laptop is Oct 2014, Windows 10 OS. About a month back battery power was about 25% when I plugged charger in. the screen became brighter, means it was charging. Suddenly the computer shut down and though charger was connected, the charging light went off. Thereafter the computer did not turn on either with charger or without. Even the charging light did not turn on. Changed the charger as well as cable but neither charging indicator turned on nor computer turned on. It was like battery fully down and charger not connected. Took it to Lenovo service center and they made it alright and told me that they had disconnected the battery and reconnected. The power left in the battery was still 25%. Exactly same thing happened once again yesterday and I disconnected the battery and reconnected and it worked. Since it happened second time, whatever the problem may be, was not solved permanently by above procedure. Can someone help what could be the reason and how to solve it permanently?

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RELEVANCY SCORE 100

My Lenova Laptop has no removable battery  utility when my power cable is in when I hovering my mouse over the battery icon the message show me the percentage of remaining power but message plugged in not charging I have calibrated my battery by going to device manager and in battery I uninstalled the 2 battery drivers and turned off  my laptop then on  went back into device manager the drivers were automatically installed which should have solved the problem but hasn't? Any help appreciated 

A:Lenova Laptop plugged in and not charging battery

i have the same problem too it happens today ...my laptop is lenovo ideapad 320 

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RELEVANCY SCORE 98.8

I am trying to fix a Lenova Y550P that has a problem charging. The lady said she dropped the laptop. It is working on battery, but is not working on A/C power. When I remove the battery the laptop is not powering on and when I run it with the battery in and A/C power connected it is not re-charging. There is no light where the power chord goes into the laptop, but unsure if there was prior to the problem starting. What steps can I take to fix this problem. Thanks
 

A:Solved: Lenova Laptop A/C Power not charging the battery

I figured out that the voltage was set to 15V and that it should have been set to 19V. All fixed.
 

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RELEVANCY SCORE 94.4

Sometimes my battery will not charge, and i'm not able to force it by moving around with the computer or the charger. Other times it's charging and i can not make it not charge. It's charging 80% of the time. Maybe it's a loose end or has anyone tried anything similar?Best regards Soren

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RELEVANCY SCORE 88.4

My laptop suddenly stopped charging. I've checked the adapter, it still provides the USB power to charge my mobile phone. I can also charge my phone from the residual charge in the battery. So the remaining possibilities are that the charger isn't producing 20V power, the wire has gone bad or there's a problem within the laptop.  The replacement charger costs a pretty penny and will take time. Is there any way of checking if the wire or the charger block are working or not ? The alternative of taking it to Lenovo sucks, can't work for a while. ThanksRahul

A:Lenovo Yoga Pro 3 1370 not charging

First, is it still under warranty? Many are.   If it is, call support.   Do you know anyone with another machine where you can borrow an adapter?  The Yoga 700 and Yoga 900 use the same sort of plug except they have a max power draw of 65W.  The 700 and 900 don't work right on the Y. 3 pro's 40-w adapter, but your machine is OK with the larger one.  I looked at the adapter and the power cord and  it would be difficult to test the output with a meter, without shorting something out.  I have all sorts of tools and meters, and I takeapart and fix machines, so if it were mine, I would open the machine and pick up the input leads from inside and test with a meter.  If you are not comfortable doing that kind of thing, don't risk making it worse.  DON'T OPEN UP AND WORK ON A MACHINE THAT IS STILL UNDER WARRANTY.

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RELEVANCY SCORE 82.8

Hi there, I bought my X1 YOGA 3rd gen 2 weeks ago and I just noticed that the battery will not charge when the computer is shut down completely. Is this a new thing with the new model or is there something wrong with my thinkpad? Thanks

A:X1 YOGA 3rd Gen battery not charging when laptop is shut down

Mine charges when shut down.  Do you have thresholds set? 

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RELEVANCY SCORE 81.6

Hi , Lenova Solution center failed hardware scan with the error code - W1W1P9NVD-L1W19G Under Video card , Mathematical Operations Test has failed with this error. Can anyone please help? ThanksSathish 

A:Yoga 700 - Lenova Solution Center Error - W1W1P9NVD-L1W19G

Hi mailsathishk, Please update the Intel video card driver to the latest version. The system is most likely using the driver version 10.18. Here's the link : http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15...Cheers,





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RELEVANCY SCORE 79.2

Hi i'm having problems similar to https://support.lenovo.com/nz/en/documents/sf15-i0024 however this is said to be specific to the LG 14" whereas i have a generic 13".sometimes it works fine, other times is ignore touch clickssometimes when i do a touch scroll it zooms as if i had pinchedall the while there are these circles like what you get if you hold your touch on the screen - it seems to be persisting the touch.the mousepad works intermittently, i guess confused by the simultaneous false signals from the touchscreen any help greatly appreciated   

A:Yoga 3 1370 touch screen issues

Is this the original screen or was it replaced?

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RELEVANCY SCORE 78.4

For as long as I have been using Windows 7, the Action Center has been prompting me to install my video driver and UPS driver -- both of which have been done, through the Action Center itself, a couple of times now. Is there any way to clear these messages?

Thanks.

A:Action Center Warnings Persist About Resolved Issues

Hi,
See this and post the results,
Show Us Your WEI [4]
You might need to re-assess your wei,
Cheers.

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RELEVANCY SCORE 76.8

Hello everyone, I have been having slight issues with the graphics card on my Lenovo Yoga 710 since approximately February of 2017. I thought it would have been fixed with updates over time but I guess not. This might get kind of long so I will try and break it up. Any help would be greatly appreciated, Thank you for your time!  The issue:There are several applications which do not display properly but no errors are reported. Some examples include attempting to run Java FX applications which will open the screen but nothing will display, running the application dnscrypt will display the outline of the application and when hovering over certain aspects of the program like the close button will display the word close, use of HP applications to print or to fix the printer will not display, the intel graphics settings application will not work, etc. Most of these all start working again when I uninstall the video card driver and use the basic microsoft one. Who I've spoken to or attempted to speak to:I have contacted Intel and their forums as well as my teachers to try and solve this issue but the only advice was to wait for an update or to contact lenovo.When browsing the website to contact lenovo attempting to schedule a call or to speak with someone in chat says I'm not in a country of support for chat or call features. I live in the US and am not using a vpn. Things I've done to try and fix the problem:Attempted to uninstall and reinstall drivers from... Read more

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RELEVANCY SCORE 76.8

I really enjoy my Lenova laptop but since I got it from Best Buy I have had minor screen issues. They are more annoying than a true issue but I would like to learn some sort of resolution if possible. It seems to be just minor glitches in the screen, little black boxes that pop up at various points on my screen and if I move my mouse over them, they go away. It has happened ever since I got my laptop about 2 months ago, it was not after any update or device changes that I am aware of. Posted is a picture of my screen when it happens. It just happens randomly and if you notice it is at the top around the tabs and just one of the topics on my screen.

























2016-10-03 (1).png ?800 KB

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RELEVANCY SCORE 76

My Yoga 3 pro (now out of warranty) worked just fine for 6 months without any issues and now all of a sudden it is started to freeze up. It freezes many times a day randomly. I have updated the BIOS I have verified all drives are up to date. I did a factory reset on the computer three times. I found the following errors under system logs "The application-specific permission settings do not grant Local" I went through some KB articles and granted permission to those apps without any luck.  Since the laptop is out of warrnty what my options are. This is very annoying I was a big fan of Lenovo products but now it apperas i have to change my mind to go with a better hardware manufacturer. Is someone else facing same issues?  

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RELEVANCY SCORE 74.4

Dear Sir/Madam, I was installing an update of onekey recovery, when the error window jumped out and said 'error!! your product definition file lost' and it failed update constantly. How do I fix it. Thanks

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RELEVANCY SCORE 74.4

The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

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RELEVANCY SCORE 73.6

My problem that I'm having is that the touch screen is not working. Can you please tell me how to fix it.

A:TOUCH SCREEN NOT WORKING HELP! Yoga 3 Pro-1370 Laptop Model 80HE000DUS

Look in the device manager.  Any "problem" devices?
 
What is listed under "human interface devices"?

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RELEVANCY SCORE 70.4

Hello.  I would be grateful if someone can help me with solving the following battery issue.
My XPS13 9343 (with Windows 10, 2015 model) recently stopped charging when connected.  I have conducted BIOS test, stress test, system test, battery test recommended on Dell forum, but could not find any issues.
Then ran device manager and checked & updated drivers, tested for virus, scanned the system, but could not detect any issues.
Lights on AC adopter is on (static) , and the front light under the touch pad turn on white briefly when connected then turn off immediately when plugged in (when disconnected, orange light comes on).
It seems charging is disabled...I might have touched keys without realizing (I checked whether there were hot key to enable/disable charging, but could not find one).
Since it is an ultrabook, and the battery has no issues, I have not opened the back to take out the battery.
I brew into the connecting hole, but it did not solve the issue.
Please help!

A:XPS 9343 (2015) battery not charging - no issues with battery or AC adopter when tested

Dear ejn63,
Thank you very much for the quick reply.
I just did F2 at powerup and found the adapter was displayed as 'Unknown.'
I would order the new AC adapter today and see how it goes.
Will report when solved.
Thank you again.

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RELEVANCY SCORE 70

My battery is at 0% available, plugged in charging, but it never goes about 0%. I've tried resetting the battery gauge in Energy Manger 1.0.1.49 but that only runs for a few seconds and reports that the gauge reset is complete. I've also disabled the ACPI control in device manager then enabling it and the icon appears to be charging but only for a few seconds then stops. Having conservation mode on or off doesn't seem to make any difference. The latest BIOS is installed and I believe I have the latest version of Energy Manager. Anyone else having this problem?













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A:Yoga 2 Pro Battery not charging

I've experienced this a couple times on my new Yoga 2 as well. The first instance, it just started charging again after about an hour of use. The second time, I rebooted after about an hour of it being plugged in and not charging, and once I reached the desktop, the battery showed 43%, but still not charging.. So i guess it was actually charging the whole time without showing it?After about 2 days of ownership, I've decided to do a clean install of windows 8.1 followed by loading all the necessary drivers listed on lenovo's product page, and I can happily say this 0% plugged in not charging thing hasn't happened again.

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RELEVANCY SCORE 70

Simple question but very troublesome. I cannot charge the laptop when the power is on, while the charging functions normally when the power is off. When the laptop is on, I could see the battery sign on next to the bettery indicator on the screen, but the amount just stays stagnant. Please help me with this issue. Thank you!

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RELEVANCY SCORE 70

I recently noticed that my battery was showing 10 percent when it had been plugged in all day. I plugged it in and it didnt seem like it was charging. I could see the laptop plugged in animation, but it was not charging. I woke up the next morning it was showing 96 percent, which at this point should be 100 percent.  I'm now noticing that it's just not charging.  Are there known issues? Regardless, this is totally unacceptable. 

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RELEVANCY SCORE 70

Hi, just recently I've noticed that battery in my Yoga never goes above 90%. When I hower on the battery icon it says plugged in, charging, but no matter how long I keep it charging it's still 90%. I don't know if it can be related but I've updated to Windows 8.1I tried to reinstall power management software, drivers, reset battery gauge with lenovo sw but nothing helped. Any ideas?

A:Yoga 13 battery not charging over 90%

Hi emx0r,thanks for posting. Based from your post there is a possibility that your machine may be set to optimised battery Life. What you can do is open up the Lenovo Energy Management and under battery ensure that it is set to Maximum Battery life.Hope this helps.Regards

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RELEVANCY SCORE 70

i have lenovo yoga 720 13" inch model, if i charge the battery lights indicator its still turned on even my device after fully charged. so can i charging my laptop overnight, and does my laptop have overcharge protection ??  

A:yoga 720 13" charging battery

Hi Ferry-indra,
 
Welcome to the Community Forums.
 
Placing the laptop connected to the charger overnight with proper autosurge/ voltage regulator device is safe.
 
The battery itself have a special overcharger protection as described in the manual page 22:
"Battery charging does not start until the Power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life."
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 70

Hello
I bought Lenovo YOGA 500 in March 15, two weeks ago I downloaded driver easy and updated Microsoft ACPI compliant control method battery driver after that my laptop stopped charging and I thought the charger isn't working, so I bought a new charger and I have been charging it for like 6 hours and it's still stuck in 2%
I tried to uninstall Microsoft ACPI compliant control method battery driver and restar the system and still not working :<
I tried doing the trubleshooting but I coudn't find "Run as Administrator" and tried doing Command Prompt as admin but couldn't find any issue....
I tried everything on the internet but nothing is working <\3
I tought at the frist the problem was because of the charger but it makes none sense <\3
I'm realy afraid that my laptop will never work again, do I need a new one? or a new battery?
oh yeah I almost forgot when I click on the battery logo it doesn't give me how much it'll take, there's only "calculating"
 
Thank you for reading
 
Added Model to subject for increased visibility.

A:Yoga 600 - battery isn't charging

THE BATTERY DECREASED TO 1%!!!! <\3
WHAT SHOULD I DO?!

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RELEVANCY SCORE 69.6

Hi...

I am having a problem with my laptop computer. I figured out that my laptop, when being charged or using the Power Outlet, runs at 100% CPU at times, and slows me down when running and working on some open applications. At first I thought I had tons of spyware or even a virus, and even posted a Hijackthis file here. Nothing was found.
I figured out that my cpu runs at 100% when using the power outlet, or when my computer is chargnig. When I unplug the powercord and use the battery life, everything runs GREAT!!!!! my cpu drops to a normal 4-8% usage with multiple applications running. WEIRD huh? Can anyone relate to this ?? Is this and indication that my battery is going bad???? Can someone help me with this or suggest what is going on? I am running windows XP home edition, and have a compac presario 1500 series. Pent 4..

HELP!!!
 

A:CPU runs at 100% when charging laptop battery, when not charging its fine. HELP!!!

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RELEVANCY SCORE 69.6

Please help me,I have a Lenovo laptop G series with windows 8,my laptop problem is that the battery is not charging but when I click battery icon "plug in charging" but it still not charging,why?

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RELEVANCY SCORE 69.6

I've combined several discussions into one because there are multiple cross-overs of symptoms.
 
After reviewing all the posts, I see there are two types of problems discussed:

Battery charging but only to a certain percentage
Battery intermittently charging

Several people have reported success with their limited battery percentage problem by following the solutions suggested by MarinM and Vladtech.
 
For the intermittent charging, several people have reported that sometimes the battery charges, sometimes it doesn't. I'd like to dig into these reports. I have a few questions I'd like to ask.

When does it charge, when does it not?
Are there any patterns to this?
Does swapping electrical outlets make a difference?
Does the USB 2.0 charging port appear loose?
Does the cable show any signs of damage?
Does the AC adapter show any signs of damage?
When a second device is plugged into the extra USB port on the AC Adapter, does this impact Y3P charging?
Are there any battery error messages?

Thank you for your help,
 
4/6/15 EDIT: Moved message for escalation purposes. Amy_Lenovo

A:Yoga 3 Pro Battery Charging Problems

Hi everyone, I have my lenovo yoga pro 3 less than a month, and now it is not charging anymore. When the power plugged in, it shows me like it is charging, but it stays on 29% (Using OKO Cared).If I take out the power, the precents are going down... What can I do?

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RELEVANCY SCORE 69.6

My Yoga 500 won't charge. While plugged in, the orange battery light flickers on and off, but the battery remains at 0% and says "plugged in, not charging".  This started when the battery fully discharged after I unplugged the laptop for 10 minutes (from 100% battery power).  Can anyone help? I can't even unplug the laptop for a second now or it shuts off completely.  Incidentally, the battery was replaced by Lenovo after I sent it in about 3 months ago because it was faulty. But now the laptop is out of warrenty. This is getting to be beyond a joke! 

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RELEVANCY SCORE 69.6

Hello everyone,About a week ago, I got an error message saying something like the battery cannot be identified (I'm trying to find a screenshot somewhere).Since that moment, the battery does not charge when the AC adapter is plugged in, while the battery is nearly full (>90%).I found this thread and it fits exactly to my problem: https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Thinkpad-Yoga-14-battery-quot-plugged-i... I understand that this behaviour might be a feature to improve the batteries lifespan, but I really want to get rid of that.The Lenovo Settings App offers the option to manually set the charging-threshold to 40-100%, but setting it to 100% or turning the feature off does not change anything.Another side effect is that the charging process does not begin until about 1 minute after the AC adapter is plugged in.I didn't knowingly change anything on the software configuration when the problem appeared, the said error message appeared while watching YouTube-videos. lg, couka

A:Thinkpad S3 Yoga 14 - Not charging when battery ne...

Hi, welcome to the forums.
 
I do not know a solution for your problem, but I want to suggest you some trial an error to see if it can be software related issue.
 
1) Check the Lenovo Settings and see if it asks you to update the System Interface Foundation drivers.
2) Check the support site and just in case check that you have the latest BIOS and the latest "Lenovo Power Management Driver for Windows 10 "
 
After that check the "Lenovo Settings" and give it a try turning on the option of "extended the battery life", set it to a 80% and give it some time for it to discharge. After that disable that feature to see if the battery charges back again.
 
Also on "Lenovo Settings", on the same "battery/power" page it has a "restablish" options, maybe you can also try that later.
 
Sorry that this is just some trial and error, but it is what it cames to my mind right now.
 
Regards

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RELEVANCY SCORE 69.6

Got my Lenove Yoga 900  week ago. Today it had the message on the battery icon in the task bar *plugged in, not charging." Please help before the battery drains out! Thanks.

A:Yoga 900 - Battery *Plugged in, not charging*

You need to have a look at the battery settings in the Lenovo utilities.  If you have the power setting set to maximise battery life (or similar), you may get that message when the battery is approximately halfway discharged.

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RELEVANCY SCORE 69.6

Hello,
 
I seem to be having an intermittent "Not Charging" issue on my Lenovo Yoga 900.
 
It usually happens when it's fully charged and I unplug it for a few minutes and then plug it back in. If I let it drop below 93-95% it will usually say "Plugged in, charging" again.
 
Is this some sort of glitch, or a feature? I tried looking to see if I had the "conservation" setting on, and I do not.
 
I have a few days to take it back to the store if I need to. I'd really rather not send it in because we have problems with couriers dropping off packages that end up getting stolen because we live in an apartment with multiple locked doors, so they usually pitch it beside the door and run off and then someone else takes off with our stuff. Had it happen a couple of times with Amazon orders. (grr)
 
Thanks to anyone who can answer this!
 
 
Moderator comment: Model added to subject for clarity.

A:Yoga 900 - Battery plugged in, not charging.

Good day and welcome to the community.This is my experience with my Yoga 900 and Yoga 900S. This way the system isn't trying to constantly top off 1 or 2%, which is not good for the battery. By contrast, Conservation Mode will charge to ~60% and then stop. That has some benefits, also. Personally, I'm not using Conservation Mode, and so far I've not seen any negative effects on my batteries.
 
Hoipe this helps.Regards.

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RELEVANCY SCORE 69.6

Hi  I upgraded to Windows 10 and ever since then my laptop battery is not charging. I am a computer illiterate and travelling at the moment so can not even seek my IT departments help. The problem is that the battery shows 1% charge and when connected it to AC the laptop works well - as soon as I disconnected, it goes into hibernate. The symbol for AC connection does show so the laptop is detecting the charger. Along with this I keep on getting a battery calibration suggestion and says that I have not calibrated my battery in a long long time - although I do it every time it shows up. So I dont know what that is. Before the Windows 10 upgrade, my laptop on a 100% charge was giving me up to 6 hours of usage so I doubt there's anything wrong with the battery physically.  Would appreciate an experts advice on this. Please speak to me as you would to a 4 year old as like I said I'm completely computer illiterate!  Thanks & Regards

A:Yoga Pro 3 - Windows 10 - battery not charging

Dear AlqtedarS,
 
Welcome in lenovo community,
 
Kindly try to install the link below for the power Management,
 
https://download.lenovo.com/consumer/mobiles/4ab301af.exe
 
Thanks to use lenovo community.





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RELEVANCY SCORE 69.6

Hello, I bought a Lenovo at Amazon in November 2016, it was working perfectly until last week when the battery stopped charging. If I unplug the power supply it simply turns off the computer. Tried every hint from the forums but nothing happened. When I look at the Battery condition it status that I have a Poor battery, Status = No activities. Do someone have any idea or hint? Does lenovo guarantee for a computer bought in US, applies in Brazil where I live?  


























Lenovo Poor Battery.jpg ?84 KB

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RELEVANCY SCORE 69.6

Hello, everyone! New here. I just bought yoga 520 and the salesman did not mention about how should it be charged first before using. I also forgot to ask. Does anyone know how to?

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RELEVANCY SCORE 69.6

I was sondering whether the only way to fix this is by sending it in. I still got 17 days of warranty left. Where do I have to call and how long would the repair take?

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RELEVANCY SCORE 69.6

anyone else have this?  Just started last night after having the device for a few days.  As the battery is sealed up, I can't access it....











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A:Yoga 13 and battery is plugged in, not charging.

What is the charge level? If it is more than 60%, then the battery will start charging when battery level goes below 60%. This would be valid if the battery setting has been set to maximum lifespan in energy management. If optimize for runtime had been selected and it still doesnt charge or in the eatlier option below 60% it is not charging, then you would have to take laptop to support.




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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RELEVANCY SCORE 69.6

Hi Everyone I have had a Lenovo Yoga 920 for about 2 months now. I noticed last week that the laptop no longer was charging. it was stuck at 98% always.. so I unpluged for a little while and the charge went down to 96% but it no longer charing to 100%.  Does anyone know how get the battery charhing again?

A:Lenovo Yoga 920 Battery Not Charging

That's normal. Windows 10 has a mechanism to protect battery from lowering its capacity. It will start charging when battery level will be less than for example 90%.

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RELEVANCY SCORE 69.2

Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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RELEVANCY SCORE 68.8

Hi, i've had my Yoga 3 (11 inch (windows 10)) version for around 18 months, and never had any issues with charging. Over the weekend (23/10/2016) I plugged in my charger, and nothing happened... this worried me, as the laptop only had 6% battery, and if it was a driver problem, this could be very tricky to fix on a dead laptop. My original thoughts were the cable has somehow broken (despite being in perfect condition), and eventually after moving the cable and carefully pushing it into the laptop even further it started to charge! I decided to see if there were new drivers available for my model, and "coincedentally" a new power management driver was released on 23/10/2016! I tried to install this driver, but as soon as the tool starts to run within a milisecond it closes itself.. So my questions are... 1) Do you think its hardware or driver issue?After messing with the lead, the laptop does charge if you bend the wire in a certain direction making me think it's a hardware issue.2) If its a driver issue, (which the driver update coincedence points to).. Can anyone help me install the driver? http://support.lenovo.com/fr/en/products/Laptops-and-netbooks/Yoga-Series/Yoga-3-1170/downloads/DS10... Any help on this would be greatly appreaciated. Thankscnagra

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RELEVANCY SCORE 68.8

As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

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RELEVANCY SCORE 68.8

Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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RELEVANCY SCORE 68.8

As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

A:Thinkpad Yoga 14 battery "plugged in, not charging...

Hi there, Vaigne -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
1: Remove the AC adapter plug.
2: Remove the battery.
3: Press the power button for about 30 seconds. This will clear the capacitors.
4: Insert the battery and plug in the AC adapter.
5: Press the power button.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 68.8

When charging the battery of yoga 11e, battery status indicator light is always off, diificult to know if battery is charging or not unless pc is switched on to see the desktop battery icon. what could be the problem?

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RELEVANCY SCORE 68.8

My laptop battery stopped charging overnight. It is plugged and say it's charging, but as soon as I remove the charged the laptop turns off.  It's at 0% and not going up.  I've noticed that the linking of the battery is blinking and not on as it used to be when it was charging.  Anyone has any idea how to fix it?  Thanks. 

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RELEVANCY SCORE 68.8

Hello, My recently bought Thinkpad Yoga 14 recently had this strange problem going on. The battery goes down, even when the AC cord is plugged in. The battery message says "plugged in, not charging". What exactly is the problem, and how do I fix it? The laptop came with Windows 10. Any help is greatly appreciated, thank you! ??

A:Thinkpad Yoga 14 battery "plugged in, not charging...

It isn't a problem.  The battery has a nearly full charge, so the charging turns off so as not to "cook" the battery.  If you unplug the battery and let it run down a while, then plug it in, it will charge.  I tend not to charge mine until it gets under about 70%.  A Lithium battery slowly degrades after a certain number of charges.

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RELEVANCY SCORE 68

Hi, Hoping someone can help. I have a 3 year old Yoga 2-13, it was the laptop I have ever had until this happened. It was a Windows 8 install and upgraded to Windows 10 with no issues. Sometime last year it stopped charging and I assumed it was an old battery, so lived with it for a while.   Tried a new battery and charger.  Sometime around the battery charging stopping the touch screen also stopped. The battery icon in the tray says "plugged in, not charging"  occasionally it does charge for short periods.  If I unplug the AC adaptor it dies with in a few seconds. If I disable the ACPI in the Device manager it will run on battery for a bit longer, sometimes 5 or 10 minutes There is a constant issue in the device manager in the USB section  "unknown usb device descriptor request failed"  Nothing except the AC adaptor is plugged in. A few days ago when starting up the laptop appeared to do an update of sorts (blue screen with a circle spinning timer) then started up and the battery was charging and the touch screen was working.  The "USB" issue in the device manager was gone.  I allowed the battery to fully charge then unplugged AC adaptor, it ran for a few hours on battery, then again worked for an hour the following day.  Then it shut down without warning, straight to blank screen and off.  Since then both the battey and touch screen are not working again. I have tried all Driver c... Read more

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