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Computer going to sleep before battery completely drained

Q: Computer going to sleep before battery completely drained

I have an old Dell Inspiron 2200 laptop running Windows Vista Home Premium 32bit, and I recently replaced the battery that originally came with it.

The new battery is good, it lasts about 4 hours on a charge, but Vista seems to be reacting to it very strangely. Immediately after I take it off AC power, Vista will alert me that my battery power has reached 99% and is critically low.

After that it'll run fine for about an hour, then when it hits 75% or so it will put itself into sleep mode automatically as if the battery was dead. After it's asleep, I can turn it right back on and it will run for an additional 3 hours before shutting down again (this time because the battery really is dead).

I've tried full-discharging the battery to calibrate it a couple of times, but it made no difference in the behavior. As far as I can tell the battery is fine otherwise (the percentage and time remaining that Vista tells me seem to be accurate), and the computer has no problems when it is plugged in to AC power.

This strange behavior happens exactly the same way every single time I run the computer on battery. Low Battery warning at 99% and false shutdown around 75%. After that it's fine. Any ideas what could be causing this problem?

RELEVANCY SCORE 200
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A: Computer going to sleep before battery completely drained

Hello Chefgon, and welcome to Vista Forums.

Double check your advanced Power Plan Options (Control Panel) settings under the Battery options for what levels it should warn you at. You can adjust these settings for what it should do when it reaches the level you set.

Hope this helps,
Shawn

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RELEVANCY SCORE 89.2

Does anyone have any idea what could cause a netbook battery to not charge unless it's completely drained of power first?

If you don't know the answer to that, then how easy is it to replace an Asus netbook battery?
 

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RELEVANCY SCORE 84

I looked at the Event Viewer and it appears it entered sleep, and then resumed from sleep two seconds later (I'm guessing right after I shut the lid).  How do I stop this? I have the power options to "sleep" I have tried to turn off all the "Allow this device to wake up th computer" - no matter what I try, it seems to not go to sleep. It does *sometimes* but the vast majority, it doesn't if I just shut the lid.  My BIOS is updated.  Is there any lesser known fix?  EDIT: Oh yeah, and sometimes it won't wake up from sleep when pressing power, or opening lid, or pressing fn + 4. 

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RELEVANCY SCORE 84

I am having an issue with my battery draining quickly after I put the HP Pavilion x2 in sleep mode.  It doesn't drain completely as some others have mentioned, but it does seem to drain fairly quickly in comparison to other laptops I have had.  Am I doing something wrong with how I put it in sleep mode?  I press the button on the top left of the screen/tablet.  Please let me know if you can help me.  Thanks.

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RELEVANCY SCORE 68.4

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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RELEVANCY SCORE 64

Hi,        I notice when my HP EliteBook 745 G3 is completely off the battery getting drained.The computer is off, all ports are disconnected (no mouse, etc...), the AC is unplugged. In one weekend the battery reduces de value from 100% to 85%.(Friday 10 P.M. - 100%, Monday 8 A.M. 85%) The battery was also replaced to a new one, but the problem continues de same.This excludes a battery issue. This is normal? Can I get the feedback from another users who have the HP ElitteBook 745 G3, in one night how many percentage the battery reduces? Best regards

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RELEVANCY SCORE 64

At the time of reseting windows 10 due to battery drain my laptop shut down..After starting it shows message "installing windows 10 64%"and suddenly restarted repeatedly again and again.what should i do to start my laptop with windows 10

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RELEVANCY SCORE 64

when i diagonalised my battery status, i  found that battery cycle count is about 550/300

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RELEVANCY SCORE 64

hello, i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad) now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds so i need your support to know the reason for that and to solve this problem thanks

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RELEVANCY SCORE 63.2

Hi, I have purchased a new HP Notebook recently. When i am shutting down laptop with full charge and after 2 days i am trying to open the laptop. Complete battery is getting drained. I have another laptop from Dell  i am not facing the same issue. If this is the case in case of emergency it will be difficult to use the laptop on travel . Is it the problem with OS or battery can some one clarify?? Regards.Kishore 

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RELEVANCY SCORE 63.2

I left my T400 on overnight running on battery (clearly not the brightest idea), and now it won't start up.  The plug and battery lights do illuminate when I plug it into an outlet; when I turn it on, the num lock and caps lock lights illuminate briefly, and the power status indicator light illuminates.  It makes a few whirring noises, and then just sits there.  Does anyone have any suggestions for troubleshooting this?  Thank you!













Solved!

Go to Solution.

A:T400 won't start up after battery was drained

Did you ever get a response at all or figure out what was going on? This same issue just happened to me.

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RELEVANCY SCORE 63.2

my laptop battery is draining too fast because some local host process is taking too much of CPU usage .... when i close it ... it again get started .... so please help me with it ..... 

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RELEVANCY SCORE 63.2

Hi,

I've a problem with my Z930-164 : The battery loose around 8% every 12 hours while it is off.

I've the latest bios (6.80) and the latests drivers. I'm with windows 7 64 bits.

By trying many things, I've founded that it is the option : "Sleep and Charge" in the bios. By default it is on Auto mode (1.5 A), there is a 2.0A mode too. If I turn it off, the battery only loose 1% every 12 hours while it is off.

In default mode, why it does not power the USB while sleeping ONLY if there is a device ? Not to drain the battery !

It is a huge problem no ?

null

A:Satellite Z930 : Battery is drained while off

The enabled Sleep & Charge function affects the battery working time.
Sleep & Charge allows to charge external connected devices (like smartphone) even if the notebook is in sleep mode.

Furthermore enabled ?Wakeup? options (Wake up on LAN, etc..) which are available in BIOS would lead to battery discharging.
Therefore disable these options if you don?t want to discharge the battery.

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RELEVANCY SCORE 63.2

As title suggests - is it better to drain a battery then store it?

I.e. I have a spare laptop battery....

Thanks....

A:Best to store a spare battery drained?

hi there





Quote:
If you have a spare lithium-ion battery, use one to the fullest and keep the other cool by placing it in the refrigerator. Do not freeze the battery. For best results, store the battery at 40% state-of-charge.

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RELEVANCY SCORE 63.2

hello,
 
i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad)
 now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds 
so i need your support to know the reason for that and to solve this problem
 
thanks
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 63.2

Hello,

I own a Dell Studio 15 laptop, usually I get about 3 1/2 to 4 hours of battery life on powersaver mode, depending on what I have turned on and stuff. But when i checked my battery a day ago, I only had 1 hour and 45 minutes of battery life at 100%!! I know that battery life drains over time, but this was so sudden! I lost 2 hours of battery life overnight! Could anyone explain what has happened and how I could go about fixing this problem?

Thanks a bunch!
Ricky
 

A:Battery life suddenly drained

if windows 7 you can manage battery a bit better but batteries do suddenly go, like a car really, one day it starts next dead, can try to fully drain it then fully charge it and whilst charging do not use the laptop till fully done this may help
 

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RELEVANCY SCORE 63.2

Hello there,
I have a Dell Inspiron 3542 and for the past few weeks I have found that the battery drains after shutting down the laptop. The following is a step by step explanation of the issue :
1. After charging the laptop to 100 %, I clicked Start > Power > Shut down.
2. After waiting for like 5 minutes and ensuring that the laptop is, like "dead" ( no sounds, vibrations or anything ), I closed the lid and kept it on the table.
3. Next day, switch the laptop on and it does not turn on. The battery light flashes for a second and goes off. I connect the AC adapter and the laptop switches on. It shows 0 % battery.
I have run a full diagnostic check up of the laptop and the results do not display any issues related to memory, hard disk or the battery. Lid sensor also works perfectly.
However, I found something interesting. I checked the Event Viewer and I found the following logs :
1. Information 10-09-2017 21:16:51 User32 1074 None : 
The process Explorer.EXE has initiated the power off of computer DESKTOP-GJRG6VA on behalf of user DESKTOP-GJRG6VA\Dell Inspiron 3542 for the following reason: Other (Unplanned) Reason Code: 0x0 Shut-down Type: power off
// That's when I shut down the laptop.
2.Information 10-09-2017 21:16:54 Winlogon 7002 (1102) : User Log-off Notification for Customer Experience Improvement Program
3. Information 10-09-2017 21:16:56 Kernel-Power 42 (64) : 
The system is entering sleep.
Sleep Reason: Application API
... Read more

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RELEVANCY SCORE 62.4

Hi

When I do a suspend to ram during the night, battery can lost 20%... don't think is really normal.

How much charge do you lost during the night?

Thanks

A:Satellite Z830 - Suspend to RAM -> battery drained

Even when notebook is OFF battery will lose the capacity so it is ?normal?.
How many percent will battery lose is different and not the same on all notebook models.

To be honest if you use notebook on battery power supply it is logic to me that during the night you use hibernation and not stand-by mode. Stand-by mode is for short period of time only.

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RELEVANCY SCORE 62.4

This first time it occurred when I was browsing websites for a school project. The laptop suddenly turned off. I did hard reset by holding the power button and everything but it won't turn on. The backlight key and fan still working but the screen is black.I let the laptop there for some hours. Then it was able to turn on normally. I then charged the laptop to 90% and turned it off. This time the problem occurred again. It won't turn on correctly unless the battery is completely drained !!! I contacted Microsoft and they had me reset my laptop, but the problem still occurs! I've tested many times !!!I was frustrated so I took the battery off with some screwdrivers. So now I only use the AC adapter. However, the freaking thing still happen! I can't identify what is the problem !! I need help !

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RELEVANCY SCORE 62.4

my laptop is hp envy 15 j110tx and its battery is drained or what laptop is not charging and i want to buy pi06 but is'nt availaible

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RELEVANCY SCORE 62.4

I have received my new X260 laptop a month ago (also my first Lenovo), I did a fresh install of Windows 10 Pro and a bunch of drivers. It has been working well until now. Two days ago, I used it all-day with original adaptor plugged in. At the end of the day, I unplugged it and close the lid to put it to Sleep mode before I left work. The day after, I came to work and found my X260 battery was at 5%. I thought I have mistakenly set the Power Option so I checked and it was set to Sleep when I close the lid. Yesterday, I did the same, put it to Sleep before leaving work, but this time I clicked Start > Power icon > Sleep to make sure it entered Sleep mode and I watched the red LED on the lid blink slowly. Today I came to work and the battery was at 5% again! I am suspecting that X260 woke up at some point during the night. I don't know how, no cables connected. Please guide me if I need to update any driver or check any settings on Windows/BIOS. Thank you.

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RELEVANCY SCORE 62.4

The lap top has been working with no issues since purchase, but last week it was being used and the battery was completely drained and it switched off. As it was not needed at that point, it was left until the following morning. When it was plugged in, it woudl not start. So we left it charging and still nothing. When you push the start button the keyboard lights up for a few seconds and then goes off and that is it. I have read through numerous other similiar issues and have tried all of the following with no success: 1. Pushed and held power button for times ranging from 20 seconds to 1 minute2. Tried reset button3. Opened up back and pulled plug out of battery, then tried various combinations of pushing power for extended periods, with no power cable etc, and then plugging back in again So now at a bit of a loss as tried everything I can read on line with people suggest, the only other but I have read is about removing RAM, but not sure where they, I think below the battery. So not sure if I need to completely remove the battery etc, but wanted to see if anyone else had any better / easier ideas before I try that. Thanks for any help and guidance Model number - Lenovo Yoga 2 13, Model name 20344  

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RELEVANCY SCORE 62.4

Greetings all! I'm struggeling with my lenovo 920s battery.I've adjusted the settings so that when i press the power button, the laptop should go into hibernation, and so it does.But the battery is drained! about 3% an hour or more! I've googled around and tried a few things,1. i tried turning fast boot off. 2. I tried disabling "intel management engine interface 2.5 uninstalled it and updated it with vantage app. 3. Reset bios to defualt,4. updated BIOS from 5NCN28WW to 5NCN41WW neither have worked.any other tips? 

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RELEVANCY SCORE 62

I kept my laptop on sleep mode at night, morning the battery was completly drained. When I plugged in the charger the wifi led is orange and doesnt boot up! I cannot do an hard reset my beats button is dead its not working. Tried removing the battery, Ram, power connector no success. Please help!!

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RELEVANCY SCORE 62

hi,

i have a dual boot laptop dell insperion 1710. dual boot xp and vista on a partitioned disk
last night my battery ran out while it was doing an update for xp.

tried to boot into xp but it would get stuck on the xp emblem.

i can however boot into vista just fine.

im thinking either my MBR was corrupted or my boot ini

any other ideas?

if all else fails i guess i will have to reinstall XP again. and i know that is a pain cause i have to go into dos commands an mess with the bootlaoder.

evrtything is backed up on a external drive.

any help or ideas would really help me out

thanks!
 

A:my laptop battery drained out while doing updates, now it wont boot

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RELEVANCY SCORE 62

Dear forum users,
I have a big problem as my Dell Inspiron15 3000 series laptp started to behave strangely since I updated the bios from the version on the dell drivers and support website. 

I upgraded to the V12 version Dell Inspiron 3442,3542,5748 System BIOS Version: A12 ,A12, when originally the laptop came with version A06. 

However, since the upgrade, my laptop battery drains after I have switched the laptop off. Therefore I'm having all kinds of issues starting the laptop in the morning and I am afraind this behaviour will lead to a disfunctioning laptop rather soon.
Downgrading the bios version to version A06 is not possible as the utility exists with the message that Dell doesn't recommend downgrading the BIOS version.
What can I do?

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RELEVANCY SCORE 62

I tried factory reset and my battery died. After i pluggued my laptop to the charger, a black screen appears with a msg saying " an operating system wasn't found. Try disconnecting any drives that don't contact an operating system" and asks me to restart my laptop followed by a continuous beeping sound. Can someone please help me...

A:Factory reset but battery drained, probook doesnt log in

Hello, Welcome! Thank you for posting in the HP Support forum. Despite the fact that the battery power drained during recovery, I suspect the recovery partition is still there and intact. You just have to restart the recovery process. Here is how: 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, imeediately start hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F11 for System Recovery options.The computer should boot from recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Follow the on-screen instructions . Details here >> http://support.hp.com/us-en/document/c00006110 Let me know if this helps. If you experience any issues, do provide details and let me know.

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RELEVANCY SCORE 61.2

Hi,

I have the following big problem with my Satellite Click Mini L9W-B - this happened already two times.

I suspect that this may be connected to some Windows 8.1 setting. It also may be it is BIOS related.

PROBLEM: if I leave the laptop in a sleep mode (by just closing the lid), then If I do not use it for some time (>10 hours) then after that I could not switch the laptop on - it simply does not respond to any keys including the power on button. It does not matter whether I connect the power or disconnect it, I still can not power on the laptop, also it does not matter whether I try it with or without the keyboard attached. BUT: the battery on back on the screen is warm ,so obviously the laptop has not been switched off completely and something (i.e. windows sleep mode or bios or something else) is preventing me to power it on.

The solution I have so far is to leave the laptop for a very long time disconnected (to drain the battery completely - it will not be warm any more!) and then connect the power and then it will be able to switch on. Alternatively, opening the screen cover and manually disconnecting the battery and then connecting it again also work. After that the laptop can be switched on and works fine.

Obviously it is not very good because to wait very long (several days!) or to open the cover is not really a good option when you need the laptop!

Can you help?

May be it is something to do with some power-saving features of Windows?

Many thanks!

A:Satellite Click Mini L9W-B - could not switch it on until battery is fully drained

There is a quick workaround instead of waiting for the battery to drain...

Hold down power button for around 20-30 seconds. That should hardware turn off the power completely allowing you to turn it on again.

Update the bios to the latest version and apply all windows updates after that, that may solve the sleep bug issue

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RELEVANCY SCORE 60.8

any help or explanation to a symptom like this ?
pushed power button then over night, the battery is completely drained, also no boot, repeatable.
shutdown the machine but no goes into sleep mode, the battery is safe without overnight drained issue, but still some leakage about 10% overnight. The battery report generation mechanism has wrong ? or really the PC hardware fault ? or Win10 bug ?!

A:win10 battery drained so fast unexpectedly, Dell Inspiron 15-5559

Turn off Fast Startup. Under Windows 10, your computer does not totally shut down with Fast Startup on. It can actually be running processes when you think it is "shut down". If you leave it off AC power for any length of time, it can drain your battery. With Fast Startup off, your computer will boot slightly slower, but it should not make a big difference.
JohnD

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RELEVANCY SCORE 56

This is a reasonably late model Dell desktop computer running Windows XP with all available updates that has worked fine for about 4 years and now it is being put into sleep mode with a message (words to the effect) that the battery is low and that we should switch to wall current. Also, there is no UPS connected to this computer.

My guess is the power supply is going bad. What's your guess?
 

A:Desktop computer 'goes to sleep' saying battery is low.

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RELEVANCY SCORE 56

My problem is the the following, I have a laptop ( hp pavillon zd8000) and the battery will only charge when the computer is turned of or if it is in sleep mode. once i turn the computer on the battery stops charging and computer uses the AC adaptor. my battery works finee i think because it charges to 100% and when I use the battery without the AC adapator my computer works fine for 2 hours. i have tried different batteries and different AC adaptor problem not solved. I sent my computer to HP and they have changed my motherboard and when i got my computer back it still had the same problem. what could it be?? can anyone help me?? hp pavillon zd8000service tag: zd8410eas/n: [personal information removed]OS: Windows Xp home

A:battery only charges when computer is off or in sleep

umm the thing i can say is that the laptop is using alot of power and its using the power from the wall to still use the laptop well it happens to me when it getslow on battery then i charge it it says pluged in ,not charging because im using alot of juice from the wall so once it slows down in processing it charges the battery im not sure  the thing i would trying is not to do any thing and see if it charges or even update the bios

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RELEVANCY SCORE 56

Battery only charges if the laptop is plugged int to power but off, when turned on, it never indicates that the battery is being charged. Runs only on battery power even when the AC adapter is plugged in. I am having the issue posted here before :http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/battery-only-charges-when-compu... So far I have not been able to find a solution. Windows 10, version 1607 Heres what I have tried so far:Recovery using HP tool for recovering windows (HD wipe, erased all settings)As other suggested on that thread, let battery run out and turn laptop back on (did not work)Another HP suggestion was to upgrade the BIOS, I did that too and that did not workTook the Laptop to the Bestbuy it was purchased at to test a different power supply, that did not work eitherHere is a curious thing, if I boot up the laptop with the battery on, and once booted, I can remove the battery, the laptop stays on, but it indicates that the battery is missing, however it does stay on.If I try to turn on the Laptop w/o the battery in place (but AC plugged in) it will not come on. I also tried the suggested compnents diagnostics (ESC at the time of boot up, and then F2 to enter diagnostics), the battery passes the test, but the AC adapter is never regognized or fails (as long as the batter is on), however, a different adapter was tested, so it is not the adapter. Here's another thing someone else suggested, to try booting up to a US... Read more

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RELEVANCY SCORE 55.2

It's so strange. Today when I turned on my laptop, suddenly, there was a message that my battery has problems so the computer might shut down suddenly. I tried different strategies, like uninstalling the battery driver, or letting the computer completely die. When it turned off itself at 6%, I turned it back on, and it was at 2 minutes battery life. Then in a few minutes, it said 4 minutes battery life for 6%. Now, it's passed an hour, and it says 3 minutes, but changes sometimes to 1-4 minutes. The battery meter is completely wrong, and I don't know what to do since it is closing the computer way too early. I'm still not sure what the problem is. Please help me.

A:Laptop Battery Meter is Completely Wrong and it says there's a problem with the battery

How long have you been using the laptop with battery? Is it still under warranty?

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RELEVANCY SCORE 54.8

Hello everyone.

I recently bought a new Dell Inspiron laptop with Windows 8 (first time 8 user). I am loving the computer so far and don't mind Windows 8. It is not nearly as bad as people have told me, just takes getting used to.

However, I have had a problem when I put my computer to sleep. The screen shuts off and the power button blinks slowly like a slept computer would. However, the computer continues to feel as warm as it does when it is on and running. I also had it unplugged overnight after I put it to sleep, and in the morning, the battery had died, which shouldn't happen when it is asleep. I am far from an expert but I figure that while the computer goes to sleep, some program may still be running to keep using all that power.

How can I fix this problem because I need to transport my laptop around, but don't want to put it in an enclosed case if it stays warm while asleep? Any help people could provide would be greatly appreciated!

A:Computer will sleep, but stays warm & kills battery. Help

Hello DBDx316, and welcome to Eight Forums.

In your situation, it may be best to have your laptop hibernate when you close the lid instead, and to shut down Windows when you are not going to use it for a while. This way it will not use the battery when not plugged in, and will not get warm.

Hope this helps,
Shawn

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RELEVANCY SCORE 54.8

Dear community, I have been repeatably experiencing a crash of the fingerprint sensor when using the laptop on battery and allowing it to fall asleep after a few min of inactivity. After wake up, the fingerprint no longer works. (See device manager screen shots below). I updated to the latest driver - still the same issue. Disabling and enabling it manually fixes it until next sleep. Any suggestions? Extremely annoying to have to type in password every time the pc goes to sleep and having to reenable the fingerprint manually to continue using.... 

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RELEVANCY SCORE 54.8

I have a Dell 7737 laptop and from time to time it develops a firmware glitch where random keys stop working for both BIOS Setup and Operating Systems. After such thing happens neither shutdown (Full shutdown / Fast Boot disabled) nor restart get the keyboard back to a normal state. At this point the only workarround is to disconnect the AC power cord and then either drain the battery or physically remove it.
This laptop's battery cover is not designed for daily removal and it is starting to get loose because of this BIOS bug.
I am running BIOS version A14 but this bug was present since I purchased the laptop with BIOS version A07. Sometimes I cannot even type my password because the random keys that stop working match those it uses.
Please Dell could you provide a BIOS hotfix for this annoying issue? 

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RELEVANCY SCORE 50.4

Recently, I noticed that my battery have been draining quite fast while in sleep mode. I investigated the issue by turning off bluetooth, background apps, etc before sleep. There is no difference. I still loses like 20% of my battery in 8 hours. So, I typed powercfg /a in cmd to see if anything pops up, and i noticed that the only supported standby state is S0. It states, supported S0, hibernate, and fast startup. S1,S2,S3 are all not supported. Then, I read up some info on sleep states, and it appears that the s0 sleep state isn't actually sleeping, it is just the idle state. How do I change my sleep state and/or ultimately get rid of this massive battery drain when sleeping? I can't just hibernate because I have a SSD and it will use up sleep cycles. Thank you very much.

A:Sleep modes? Battery Drain in Sleep

Thank you for joining in on the HP Support Forums and Welcome @someguy111,  I understand that your battery is draining while in sleep mode and you had asked "How do I change my sleep state and/or ultimately get rid of this massive battery drain when sleeping?" Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the computer, and other factors (even when it is a new purchase). Have you tried to turn down the brightness?Have you tried putting the Notebook on a power saver mode?Do you happen to have any USB devices connected to your Notebook while it is in a sleep state or turned off?  To learn more about how to Improve Battery Performance, please follow the document provided in the hyperlink.  If your notebook computer battery does not Hold a Charge, you can try to troubleshoot the battery to see if it needs to be replaced. Sometimes, all it is is that the battery could need to be recalibrated. There is a document called Testing and Calibrating the Battery. You can use the steps in this document to find out the condition of the battery you currently have and see if it has any suggestions. Using the HP Support Assistant is great because you can use the HP Battery Check tool also.  Here are a couple of links ... Read more

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RELEVANCY SCORE 49.6

About a year ago I build a home brew dektop PC. I am running Windows 7 Professional, I7 processor, Asus P6T Deluxe Ver. 2 motherboard, 6gb ram.

Occasionally, in the past when the the PC would sleep it would not wake up when I pressed the keyboard and had to be restarted instead. Over the last week the problem has occured more frequently. Today it happened every time the PC went to sleep and was not woken up within a few minutes. I have never made any adjustments to my power setting in Windows or the BIOS. I am using a balanced power scheme.

I get the following error message from Windows upon reboot:

Windows has recovered from an undexpected shutdown.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800637AA20
BCP3: FFFFF80004535518
BCP4: FFFFFA800927A7C0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\012111-32604-01.dmp
C:\Users\Howard\AppData\Local\Temp\WER-56019-0.sysdata.xml


Is this a Windows 7 issue? Is it a hardware issue? Any ideas how I can correct this error?

A:PC Shuts Down Completely During Sleep

Hi Howard08560,

STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
Usual causes: Device driver

Please see:Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 49.2

Hi there, My new 720s laptop cannot completely sleep when i close the lid or hold the power button (for 2-3 seconds). Actually, this laptop sleeps, and after few minutes, it automatically wake up while the lid still closes. Over a night, the battery downs from 100% to 45%, and the laptop remains a little bit warm... so, please help me to solve this problem. my power plan is Balanced (active) as in the figure

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RELEVANCY SCORE 48

I had numerous problems with this laptop (this one being the major one: http://en.community.dell.com/support-forums/laptop/f/3518/t/19601127) which make it pretty much unusable. While trying to somehow solve my problems, I desperately installed the "Dell Update Application". It did not suggest me to update the touchscreen which was the source of my problems, but to update BIOS. This was a huge mistake, because I lost the entire functionality of the sleep mode button. It was pretty much unfunctional untill then, but it still was the only button that could wake up laptop from sleep.
From now on, it is impossible to make the laptop go to sleep with a button press and when it does go to sleep automatically, I cannot wake it up. I can only hold the sleep/power button, lose all my data by making a hard reboot.
After the BIOS update, Windows won’t recognise the sleep/power button at all under "Power Settings". It won’t make laptop go to sleep, hybernate

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RELEVANCY SCORE 48

Hi,
I have a Dell XPS M1530 which I installed Windows 7 Professional (SP1) x86 from MSDN.

Most times when the laptop is going to sleep from a power management sleep after x minutes, or closing the lid, this happens:
- The system appears to hang. There's no hard disk activity and nothing recorded in the event viewer around that time.
- The screen is black and doesn't wake up
- Capslock/numlock don't light up when toggled

And I have to hold the power button to turn the system off. When I turn it back on there's no evidence of a bugcheck or error in any of the system event logs.

What's the best way of starting to debug this issue and track down what's causing this?

Thanks!

A:Dell XPS M1530 becomes completely unresponsive when entering sleep

Hi breathing ,

My name is Sukanya and I work for the Social Media and Community Team at Dell.
In regards to teh issue you have reported ,I suggest you update the system BIOS and teh video driver once .If that does not fix we can try reinstakkin Windows 7 once again just to rule out the OS .If that alos do not fix the issue ,it could be a hard ware fault and a video card replacement may be required.
I am attaching the link from teh bios and the graphics card driver.
http://www.dell.com/support/drivers/uk/en/ukdhs1

Please let me know how it is working out.
Regards,
Dell-Sukanya M

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RELEVANCY SCORE 48

For the past couple of weeks, my PC (desktop) has been shutting down in sleep mode. I get this message when booting back up in the morning:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF8A0001E4648
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002C7825B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I have attached here a copy of the DM Log Collector file. I'm not incredibly savvy at hardware issues, although I'm decent enough at software. I'm not sure if more information is required or if you can tell from the attached what may be causing the problem, but any advice is appreciated. My PC is about 4 years old, running Windows 7 Home Premium edition.

A:Dell Inspiron shuts down completely in sleep mode

1, Probably caused by the ATI Radeon HD 3200 Graphics driver, update it:
fffff880`04839000 fffff880`04e4f000 atikmdag Mon Jun 15 04:41:39 2009 (4A35B4E3)

2, These drivers also needs updating:

Cisco Systems VPN Client
fffff880`04328000 fffff880`04354000 dne64x Tue Nov 11 02:01:24 2008 (4918D964)
fffff880`086a3000 fffff880`08730000 CVPNDRVA Tue Mar 23 20:16:37 2010 (4BA91395)

Sonic CD/DVD driver (Roxio)
fffff880`01334000 fffff880`0133fe00 PxHlpa64 Wed Jun 24 01:16:35 2009 (4A416253)

VIA High Definition Audio
fffff880`05e13000 fffff880`05fa9000 viahduaa Fri Jul 24 14:23:37 2009 (4A69A7C9)

Realtek PCIe FE Family Controller
fffff880`04219000 fffff880`0429e000 Rt64win7 Fri Jun 10 08:33:15 2011(4DF1BAAB)

CD-ROM Class Filter Driver (iTunes)
fffff880`0429e000 fffff880`042a4c00 GEARAspiWDM Thu May 03 21:56:17 2012 (4FA2E2E1)

3, update your BIOS:

BiosMajorRelease = 8
BiosMinorRelease = 15
BiosVendor = Dell Inc.
BiosVersion = A10
BiosReleaseDate = 11/12/2009
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 546
SystemFamily =
SystemSKU =
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 0F896N
BaseBoardVersion = A03

4, I also recommend that you replace Norton with Microsoft Security Essentials.

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RELEVANCY SCORE 48

My battery was phenomenal when I first bought this computer. Lasted all day. Last six months, it would only last an hour. Figured sure, it's getting old, I can live with a shorter battery life. Then it would only last half an hour. Then it stopped giving me a "low battery" warning so I could try to scramble to find a plug on campus, and just shut down. A little less than ideal. About a week ago, when powering on my computer, a message would pop on the screen letting me know that my batter life isn't lasting as it should and I should consider replacement. It's a busy time of the year, so I figured it could wait a little while longer. Only, as of today, my battery won't charge. It's plugged into the wall, says "2% available (plugged in, not charging)." This really sucks. I'm a student, I can't afford another computer, this one was supposed to last me through college and then some, but surprise! It only made it three years. I don't know where to find a replacement battery, how to make sure it's the right one, or if I can even afford it. I'm more than a little frustrated, and then I come to HP for help and they want to charge me if I call because my laptop is too old (warranty expired). I'm not impressed, I'm very frustrated at the moment, and I don't wish to take this out on a poor customer service rep or anyone on here. Just please understand that I need a laptop for college and this last semester has been a poor experience, and I don't know how I could make... Read more

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RELEVANCY SCORE 48

My P70 has been having serious battery drain issues for the last several months. Many times, but not always, when I completely shut down windows (not sleep or hibernate, but shut down!), the battery completely drains overnight. The bottom of the laptop also seems to get quite hot on the underside near where the Nvidia M3000M GPU is located. Yesterday was the worst so far. Shut down the laptop, took it home to find that the laptop was very hot in my backpack (but it was turned off and no status lights were lit up). Plugged the AC adapter into the wall and the laptop wouldn't turn on at all. Took out and reseated the battery, but still wouldn't turn on. Left it plugged in overnight and the laptop stayed hot by the GPU all night long and the AC adapter was also quite warm, so it was obviously dissipating heat or doing something despite being turned off. Then I took the battery out, took it back to work, plugged the AC adapter into the wall but did not put the battery back in, and voila, it turned on just fine. Popped the battery back in, and it still turns on now. Very weird. All of this is troubling if for no other reason than I am frequently left with a depleted battery and the battery often deep cycles, which will greatly shorten its life. Is there a short on my motherboard somewhere. Is there a bizarre bug in firmware that keeps the GPU or some other component running even when the laptop is shut down? Is anyone else having any sort of similar problems? I... Read more

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RELEVANCY SCORE 48

The laptop will not charge unless the battery goes completely dead and the laptop turns off.  If I plug in the adapter it will then charge.  If I remove the adapter it will not charge.

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RELEVANCY SCORE 48

Hi all, After my laptop battery died, the screen shutdown and I heard a short pop sound. I was able to start the laptop again and it was charging fine and have encounted no problems so far. However, the short pop sound is very concerning. Just in case something happened, is there a way to check if there is a hardware problem?  Thank you.

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