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Computer Infected? Cannot run windows update and computer SLOW!!!

Q: Computer Infected? Cannot run windows update and computer SLOW!!!

I know this description may not help much, but I cannot get windows update to run on the computer and it's running very slow. Microsoft security essentials and Malwarebytes don't detect anything currently, and both have been updated. Thanks in advance for the help. DDS and GMER logs attached.

Joel

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DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_29
Run by Maryville at 7:52:22 on 2012-05-28
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.478.59 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\QPC\QVTNet\bin\Term.exe
C:\RT\RTW.EXE
C:\RT\W32MKDE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar =
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 216.165.129.157
TCP: Interfaces\{9352246E-AE78-463A-8B65-49102C3153DB} : DhcpNameServer = 216.165.129.157
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\maryville\application data\mozilla\firefox\profiles\s5ss6xih.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_235.dll
.
============= SERVICES / DRIVERS ===============
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R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2007-3-21 3456]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-5-11 654408]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-5-11 22344]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-4-26 129976]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2006-3-27 167808]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-10 14336]
.
=============== Created Last 30 ================
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2012-05-28 10:57:22 6737808 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{3f95487f-99bb-475b-a50c-1b6189d577d1}\mpengine.dll
2012-05-11 10:52:13 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-11 10:52:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
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==================== Find3M ====================
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2012-05-23 10:39:59 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-05-23 10:39:57 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 7:53:58.51 ===============

RELEVANCY SCORE 200
Preferred Solution: Computer Infected? Cannot run windows update and computer SLOW!!!

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Computer Infected? Cannot run windows update and computer SLOW!!!

Hello and welcome to BleepingComputer! I am Elle and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are used to identify the possible threats present on your system so I will analyze the results they produce. As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that aspect. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us. If you will encounter a delay of over 2 days from me, please don't hesitate and private message me (link in the signature). Do not forget to check your topic periodically and subscribe to it so that you can receive notifications regarding my replies.Please generate another DDS log (download it from here if you haven't already) and post it in your next reply along with other changes that may have occured since you last posted.Also download and run GMER from this link: GMER download link.Thank you very much for your patience. Regards,Elle

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RELEVANCY SCORE 68.4

 ark.txt   68.39KB
  0 downloadsDDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_23
Run by StreicherFamily at 18:09:52 on 2011-08-22
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.2036.434 [GMT -4:00]
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SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\syst... Read more

A:had security malaware trojan, computer slow, i think avast infected(unistalled it) update sign on restart.

 ark.txt   68.39KB
  1 downloadsMy computer is working very slowly

Ive been infested with varoius security malaware.

My avast was giving me spam messages, so i uninstalled it today

my internet is shuting off randomly, and redirectly.
Thanks for all your help
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_23
Run by StreicherFamily at 18:09:52 on 2011-08-22
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2036.434 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\syst... Read more

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RELEVANCY SCORE 66.4

My computer started acting weird. It had random IE windows opening and lots of windows opening up asking me to scan and buy anti-virus. I went into safe mode, ran a program called Rkill and then Malwarebytes. The scan showed two files last night that I can't remove. The results are below. The thing seems to have went away but I'm concerned about these two items that show up on each subsequent scan. Please help, I'm new to this.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\System32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> No action taken.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\System32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -




DDS (Ver_10-12-12.02) - NTFSx86
Run at 18:02:59.14 on Tue 01/11/2011
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.401 [GMT -5:00]

AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe... Read more

A:My computer is infected, windows update hijack?

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review your topic an do their best to resolve your issues. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Thanks and again sorry for the delay. We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explaination about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that... Read more

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RELEVANCY SCORE 66

I'm at my wit's end, and I'm hoping someone here can help. My computer went on the fritz a while ago (unsure how long), and I've finally broken down and bypassed my stubbornness to ask for help.

The main problem I have is that windows update won't turn back on, and I can't do it manually through services.msc either. I'm guessing this is just the beginning of my problems, and I hope my computer is salvageable. I have Symantec Corporate Antivirus with a current definition file, Malwarebytes, and Superantispyware. I've tried running them in safe mode and regular mode, but to no avail. Other than the fact that my computer is extremely slow, the only sign I have to give you is that upon startup, the lower right part of my desktop has a "white out" section where a realplayer news feed used to appear. I uninstalled realplayer, but it reappears, and this makes me think my computer is restoring itself to a plagued state.

I don't know what else to do, so please help! I've attached the zip file the forum requests, and I've posted the DDS data below. Thanks in advance to anyone who can be of assistance!





DDS (Ver_09-07-30.01) - NTFSx86
Run by Matt at 17:53:43.82 on Thu 07/30/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.323 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes =... Read more

A:Windows update off/computer slow - Help!

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

---------------------------------------------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper at this forum.

---------------------------------------------------------------------------------------------

Please visit this webpage for download links, and instructions for running combofix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

... Read more

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RELEVANCY SCORE 66

Crawling! Some service is making it slow...how should I troubleshoot?

sys info...
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 16339 Mb
Graphics Card: NVIDIA GeForce GTX 980, -1 Mb
Hard Drives: C: 930 GB (570 GB Free);
Motherboard: ASRock, Z97 Extreme6
Antivirus: Avast Antivirus, Enabled and Updated
 

A:Computer slow after Windows 10 update

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RELEVANCY SCORE 65.2

After updating my windows 8 to windows 10, my computer is slow to restart and load. It is also having trouble doing simple tasks to running CD programs such as Turbo tax. Is this normal?
My desktop items that can't be deleted since I updated as well.
How do I get my computer to speed up and allow me to delete things off my desk top? Is this normal?

Thank you,
RC

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RELEVANCY SCORE 65.2

I recently had a virus that corrupted my hard drive (I accidentally opened spam in my e-mail account) so I had to get a new one installed. After I got the new hard drive, I reinstalled everything. Then the computer ran slow after that. So I uninstalled everything that I didn't need with a program called Revo Uninstaller. I cleaned the disc space, defragmented, etc. I tried running the Vipre and Malwarebytes in safe mode.

When I try to update Windows, I get an error message that it can't be done. I ran a diagnostic test that I read about online and it shows a "WUAUENG.DLL (252)" error.

It also shows that my "BACKUP BROWSER IS STOPPING" and that several "BOOT-START OR SYSTEM-START DRIVERS AREN'T LOADING" (AFD, Fips, intelppm, IPSec, MRxSmb, Net-BIOS, Net-BT, etc.) I'm not experienced enough to fix this by myself. It's just too advanced for me to even begin to try.

I have Windows XP, Service Pack 3 with Vipre Internet Security, Malwarebytes Pro (paid edition) and I'm using Mozilla Firefox. I have some documents in Word. That's it.

I'm not sure if this matters, but I noticed that I have 219GB capacity, with 215 GB free (71% free space.) I have no idea how 29GB are being used up. I don't have any pictures, videos or music downloaded, although some may be hidden and I just can't find them.

The CPU is almost constantly spiking to 100%. Sometimes the computer freezes and I have to manually turn it ... Read more

A:Solved: Slow computer/Windows won't update

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RELEVANCY SCORE 65.2

A windows xp automatic update installed automatically a couple of days ago. After the automatic restart I had some problems.
It starts fine, no apparent problems. But when I try to open something, it takes forever.
Almost five minutes for the start menu To open! I can't even open most applications.
I restarted in safe mode (even safe mode is rather slow, but not a bad) then ran avg overnight. In the morning it was finished but automatically closed so I'm not sure if it found anything. I then ran ccleaner and cleaned the registry. Still very slow. In normal mode I ran rkill and it killed five files in the avg folder.
Avgtray.exe
Avgfws.exe
Avgwdsvc.exe
Avgidsagent.exe
Avgam.exe
And of course r kill

Still very slow after killing all these.

Any ideas on how to proceed?

A:Computer extremely slow after windows xp update

Hello, reg cleaners can also cause more trouble.Well if you reboot the machine the files RKill stoped will go back as it does not remove anything.Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size. List Minidump FilesClick Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you lea... Read more

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RELEVANCY SCORE 65.2

Hello, I am having issues with updating my ASUS A53U laptop. It has been slowing down dramatically, and when I tried to update Windows 7, it would give this error:

" Windows Update error 80246008

You must be logged on as an administrator to perform these steps.

If you receive Windows Update error 80246008 while downloading updates, you might need to change the Background Intelligent Transfer Service (BITS) or Windows Event Log service settings, and then restart each service. "

I am unable to enable BITS, and when I try it gives this error:

Windows could not start the Background Intelligent Transfer Service service on Local Computer.

error 1068: the dependency service or group failed to start.

My CPU's usage has also increased dramatically as well. With only a few tabs open in Google Chrome and Skype on, its usage peaks around 60-70%. I fear something suspicious might be in my computer, but I would not like to jump to conclusions; a confirmation on this issue would be greatly appreciated. Thanks a bunch in advance.

A:Computer Issues: Slow & Cannot update Windows

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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RELEVANCY SCORE 65.2

Please help. My computer is running slow and it takes about 2 minutes for the web browser to finally load up. Once it does, I only get about 5 minutes or so of internet usage until it shuts off and stops working all together. I can't use AIM, or the internet or anything. I have to restart my computer in order to get back online but then the routine continues. I called verizon and they say everything looks fine from their end so I think its virus related. They also asked me to restart my router but that did not help. I also cannot update windows at all and I have not done so in a while and I need to. Please please help if you can. Thankyou.
 

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RELEVANCY SCORE 65.2

My sister's laptop is currently having an issue loading after a recent windows update. She restored it before the update, but the issue still persists, even in safe mode. It's like a snail's pace to load everything in. Her laptop sat a black screen (mouse still visible) with the Windows build on center top and the word safe mode in the corners for a while. But eventually it did load in the rest of the icons/taskbar/etc. Is there a way to figure out why it's performance is still awful after doing a system restore?

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RELEVANCY SCORE 65.2

Computer has been running obscenely slow for some time, recently unable to shut down after starting (within about 12 hours). Have scanned with Avira and PC Tools Spyware Doctor. Viewing different logs and processes and have recently deleted a bunch of *.exe files I found in the c:\windows directory that were bogus, primarily various malware components. A little lost on what to do next, any help greatly appreciated. No longer running Norton at this time although shows up below - it didn't catch previous problems and used up a lot of computing power.
DDS (Ver_09-05-14.01) - NTFSx86
Run by HP_Administrator at 18:43:51.34 on Wed 05/27/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.442 [GMT -7:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program... Read more

A:infected, slow computer - have removed some exe files from c:\windows

Hi My name is Extremeboy (or EB for short), and I will be helping you with your log.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.If you do not make a reply in 5 days, we will need to close your topic.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we... Read more

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RELEVANCY SCORE 65.2

Hello,

I believe that my computer is infected. Initially, I had the popup of Antivirus 2010 telling me that my computer was infected and asking if I wanted to purchase their product. I loaded Microsoft security essentials and scanned and it found a few things. That popup is gone but the computer still has major problems. Any executable that I try to run results in the popup saying that the .exe file is infected and would I like to activate my antivirus software. BTW Microsoft Security Essentials keeps stopping and asks me to manually restart the service. I also get a popup which says "Just in Time" debugger and that a new instance of a script is running and would i like to debug it. Also, any access to the internet results in a page not found error

I have pasted the data from the DDS tool here and I have attached the files attach.txt and ark.txt

Thank you in advance for your help.

Steve
***************************************

DDS (Ver_09-12-01.01) - NTFSx86
Run by John at 19:33:34.95 on Sun 01/03/2010
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.415 [GMT -5:00]

AV: Norton AntiVirus *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: Microsoft Security Essentials *On-access scanning disabled* (Outdated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2ev... Read more

A:Computer Slow - Popup windows saying .exe files are infected

Hello again, just an update to provide some more details. The Antivirus 2010 popup is back and popping up every minute or two. I am unable to get to the internet through any browser. I can't print to my printers (network) but I can ping my router through a DOS prompt and get a reply from the router. Any help would be appreciated. I am not sure if I should try to remove the Antivirus 2010 as directed in the other forums or don't do anything and wait for a reply here. Thanks again.===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that ... Read more

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RELEVANCY SCORE 65.2

Hello BC!
 
I use a Samsung np370r4e. It is a few years old and is a hand me down from an older relative. When I first received it, it was very slow so I took it to a local computer shop to add in 2GB of RAM (which added up to 4GB) and to clean it up. Apart from sometimes getting hot after a few hours of usage, it has ran very well over the last couple of months.
 
Two days ago, I used the native Samsung SW Update to run a few updates. I let it run overnight. The next morning, I noticed that my laptop was extremely slow. The boot up and shut down times were (as they usually are) very quick but using Chrome or anything else on the laptop would cause it to frequently lag or hang for about roughly 10 seconds. Chrome (being that which I use the most often) would often freeze or crash.
 
I checked the RAM and 4GB was detected. After suspecting that the update may have something to do with it, I tried using system restore. The first time I did it, my laptop battery died halfway and I had to do it again. The second attempt was successful.
 
However, even as I type this, the same symptoms are occurring and they are getting exponentially worse. The hangs and freezes are getting more recurrent. Also, my computer blacked out for about 10 seconds before coming back. Even writing this is a challenge, as my computer keeps hanging.
 
A gut feeling is telling me to back up my hard drive, just in case, and that's what I'm going to do after I post this.
 
For... Read more

A:Updated computer using Samsung SW Update and computer became unbelievably slow

Hi there.
 
It seems clear that the update did not have a positive effect on the laptop and it is causing the instability.
 
Have you tried to revert those updates, or rather, are you able to do so, since it is difficult for you to work with the laptop?
 

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RELEVANCY SCORE 64.8

Hi all,
 
This is my first post on this site. Unfortunately I am in need of some assistance that the regular anti-malware and anti-virus tools don't seem to be helping with. 
 
I am not sure the exact procedure I should take in looking for assistance with this post. I assume that I should download some program that can create a complex (to me, anyway) log which could identify some issues.
 
The issue that has brought to light some issue with my laptop (which runs Windows 8-64 bit I believe-it is a Lenovo Lifeline model N580) is when Windows Update attempts to do its thing. I get an error indicating that I cannot update and am brought through a diagnostic process that seems to indicate it has helped (and has something to do with my drivers?), but even once this is finished and looks positive, the inability for Windows to update is still present. I know this could be quite a few things, however I am getting the feeling that I have an infection that is disabling my ability to update. 
 
 
Thank you in advance for any assistance once can provide. As soon as I heard (or discover upon more research) the procedure to get the information needed for diagnosis posted. 
 
Thanks again!
 
Chris

A:New User to the Site-Need help with Windows Update/Possibly Infected Computer

Download and run wipe  and system ninja,
 
https://privacyroot.com/software/www/en/wipe.php
https://singularlabs.com/software/system-ninja/
 
Then.....
 
Go ahead and install ccleaner Now that you have the program installed go ahead and run the cleaner function.
https://www.piriform.com/ccleaner/download
Now that you have cleaned out some temp files, lets go ahead and disable all of the items starting up with your machine except your antivirus. To do this you will need to click on tools then start up select each item then disable.
Now that you have disabled those un-needed start ups lets go into the settings, we will have Ccleaner run when your machine boots, so that you will never have to worry about cleaning temp files again.To do this:
Hit options.
Settings.
Place a tick to run Ccleaner when the computer starts.

Now go to the advanced tab, and select close program after cleaning, now run the cleaner again this will close Ccleaner.
 
Reboot your machine and then follow the  instructions below.
 
Step 1: eScanAV.
 
Disable your antivirus prior to this scan.
http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Download the eScanAV Anti-Virus Toolkit (MWAV)http://www.escanav.com/english/content/products/downloadlink/downloadcounter.asp?pcode=MWAV&src=english_dwn&type=alter
 
Source
http://www.escanav.com/english/content/products/downloadlink/downloadp... Read more

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RELEVANCY SCORE 64.8

I'm not sure where it occured, but I kept getting a windows update icon that pops up and tries to install 10 fake updates to my computer. I did allow it before I realized that is some kind of worm or trojan. Here is my attached log....please help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:10 PM, on 8/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\a-squared Free\a2ser... Read more

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RELEVANCY SCORE 64.4

This is the computer my kids use, so I have no idea what they have done to it. I removed a ton of toolbars, and add on programs they have downloaded by not un-checking things as they play, and I also removed some old files like several old Java editions. Now I cant get Java to re-install, keep getting adobe update notices, and cant get it to install, I cant get windows update to work either. I have installed and ran multiple anti virus programs ( removed each before installing the next so I only had 1 at a time) such as AVG, avast, trend micro...and now just installed norton even though I think it is a hog. none of them have found anything.

A new symptom that has appeared is that firefox looks like it is from the early 90's...everything is gray, and the buttons are huge. kinda like safe mode looks now.

any help would be greatly appreciated, by my kids...and my sanity.

Dialout.

A:computer slow, cant update java, adobe, windows

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 64.4

The day before yesterday I got a system notification that Updates failed to install, I clicked the notification and saw there were some windows updates so I manually started them and restarted the computer. I ended up being stuck on a screen where it said "improving windows experience please do not turn off" something like that. After this screen I was brought back to my computer but ever since then almost all of my programs having being taking a long time to open. Chrome for instance takes 10 full seconds when it used to take barely half a second. I have attached my HijackThis Log. If someone could please help me resolve this it would be great.
 

A:Computer Running Slow- Windows Update or Virus?

solved with system restore.
 

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RELEVANCY SCORE 64.4

This is my wife's computer, and when asked to help it run faster, I cleaned up the programs and tried to update windows but can't. Internet Explorer doesn't work either, it just loads the error screen. Firefox does work. I don't have any idea what to do next. Thanks. If it helps, I am more tech oriented than an average user. I have also worked with bleepingcomputer before and the previous rep made a great impression with how helpful he was.
DDS (Ver_09-10-13.01) - NTFSx86
Run by Erin DeBenedetto at 1:48:17.51 on Fri 10/23/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1556 [GMT -7:00]

FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files ... Read more

A:Can't update windows / ie doesn't work / slow computer / etc.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 64.4

Hello,

I am having a very hard time with my computer right now. Well first off, a couple of days ago my computer started to run very slowly. After that, I would notice that my Windows Update would automatically turn off at startup. I have been trying to turn it back on, but I cannot and I receive and error mssg. (1058). My Symantec Antivirus would also turnoff on its own after my computer as been on a few minutes. Also, while trying to browse on IE or Firefox, I receive a lot of pop-up advertisements (mostly on anti-spyware software). Lastly, from time to time my computer will just completely freeze up.

I have an Acer Travelmate 8100 that runs Win. Xp Professional.
After doing some research on the internet, it seems like I might have the vundo virsus...but i'm not completely sure of that. I have tried removing all threats by using Ad-aware, Spybot, and countless virus scans using Symantec Anti-virus...but I still have no success in removing whatever the infection is...I still have the problems.

If ANYBODY knows how I could solve these problems, please help...I would greatly appreciate it! (if anymore information on my situation is needed...please let me know)
 

A:Can't run windows update, computer is slow, Pop-ups, vundo virus?

http://www.techspot.com/vb/topic58138.html
 

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RELEVANCY SCORE 64.4

I have a HP 500 277c w/ I7 3.40 Ghz processor and 12 gb of memory. Prior to install of update I could run multiple programs with no problem. Since install I can only run one program at a time. Anything more and the systems slows and gets sluggish. I updated all drivers with HP and Intel and did all the normal housekeeping chores. It still runs slow and jagged.

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RELEVANCY SCORE 64.4

Ok, so, I decided to actually run windows updates for once, and I did, it said it was upgrading to windows XP SP3. But then after a while it became extremely slow and I couldn't run anything in the background, the bar was half way through so I left the computer on over night, to find in the morning that the updates were still not finished and the bar was still halfway. The updates were still happening though as different file names like "installing blahblah.dll" were coming up every 10 or so seconds. It's been updating for about 12 hours now and the computers basically frozen and is so slow I can't do anything. I don't want to shut down my computer as I know that's a bad thing to do during windows service pack updates, but what else can I do? This SP update has been going on all night and the bar hasn't moved at all. Should I just shut down/restart the computer and let it restore on startup? It did say at the beginning of the updates that it was backing up my files, and if it didn't I could do system restore. OR, should I just leave my computer on untill it finishes ? (if it ever will)

Any advise or help would be appreciated.
 

A:Computer frozen and gone extremely slow during Windows XP SP3 update

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RELEVANCY SCORE 64.4

Hello,

I have noticed some changes in my laptop for at least a month, but I am not sure what is causing these changes.

Starting up used to be fairly quick, but now it takes at least 30 sec between the time I see my desktop background and the time I can choose an Internet connection. Also, sometimes when I try to access websites like Wikipedia, my Internet browser will simply stop. However, closing the programs using the task manager seems to take care of the problem. I do remember seeing popups of Windows 7 Antivirus 2012 once in a while, so could it be the source of my problems (if they are problems)? I've never clicked on these popups, but maybe they installed themselves on my laptop?

I did see the removal instructions for Win 7 Antivirus 2012, but I'd like to make sure I am doing the right thing, especially since the MBAM log looks clean.

Thank you very much for your time, it is really appreciated!

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.15.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Cathou :: CATHOU-THINK [administrator]

21/05/2012 11:17:22 PM
mbam-log-2012-05-21 (23-17-22).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 383065
Time elapsed: 43 minute(s), 15 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules ... Read more

A:Slow computer, possibly infected with Windows 7 Antivirus 2012?

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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RELEVANCY SCORE 64.4

My computer is running extremely slow and when it reboot it has Windows system 32 errors. Another problem is that I downloaded AVG virus protection as I heard Norton is a performance hog. I thought I had gotten rid of norton but it keeps popping up and I cannot find it in the add/remove list. here is my Hijack log.

Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:44:52 PM, on 6/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\mHotkey.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\P... Read more

A:Solved: Slow computer and infected Windows/system 32 errors

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RELEVANCY SCORE 64

My Windows XP is very slow. It is Service Pack 3. When I am trying to update it, I cant access the update website. I found conflicker with norton utility and I was also running Microsoft Maliscious Software removal but the problem continues. Also Internet explorer freezes when I am trying to update and closes down. I need help to find what is going on.

Here is my hijack log file:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:01:27, on 2010. 12. 04.
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 SP2 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mobile Broadband\AssistantServices.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\mHotkey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\sistray.EXE
C:\WINDOWS\system32\khooker.exe
C:\Program Files\Mobile Broadband\UIExec.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\PoivY.com\PoivY\PoivY.exe
C:\Program Files\IObit\Adva... Read more

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RELEVANCY SCORE 64

Hello, 
As advised by boopme creating new topic on behalve of that: 
http://www.bleepingcomputer.com/forums/t/612894/windows-7-problems-with-update-avast-and-slow-working-computer/#entry3992201
 
Hello,
I'm fighting with problems with my computer (lenovo G780 on windows 764bit) for some time, and till now nothing helped. So I was hoping you guys can help me.
 
So in general, About 2 weeks ago i decided to clean my Windows after few years of using. I reinstalled it, as well with other programs and games I'm using. But from this moment some weird things have started.
- First of all the computer is working slower than before reinstallation.
- Secondly my antivir Avast premier is turning it self off, I mean its working in background but saying that im not secured and fire wall is turned off, I can turn it on but after some time its same story.
- Thirdly, right now I see that after I turn on the computer, and before i start using any kind of program, the svchost process is using more than 1 500 000 Kb of memory. 
- another thing is that windows update cannot install new updates. It download them, install and after reboot when it try to configure them it shows info, that it cannot be done and restart computer without upling the updates.
 
I was thinking it some problem with HDD so i tryed to run CHKDSK but it was unsuccesfull. So I removed the disk and went for another computer to do it from another windows instance. It was possible without any probl... Read more

A:Windows 7 problems with Update, Avast and slow working computer

You are being helped in this topic.http://www.bleepingcomputer.com/forums/t/612908/windows-7-problems-with-update-avast-and-slow-working-computer/There is no need to get help from other helpers. These resources are limited and should not be abused.This topic will be closed.

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RELEVANCY SCORE 64

Hello,
I'm fighting with problems with my computer (lenovo G780 on windows 764bit) for some time, and till now nothing helped. So I was hoping you guys can help me.
 
So in general, About 2 weeks ago i decided to clean my Windows after few years of using. I reinstalled it, as well with other programs and games I'm using. But from this moment some weird things have started.
- First of all the computer is working slower than before reinstallation.
- Secondly my antivir Avast premier is turning it self off, I mean its working in background but saying that im not secured and fire wall is turned off, I can turn it on but after some time its same story.
- Thirdly, right now I see that after I turn on the computer, and before i start using any kind of program, the svchost process is using more than 1 500 000 Kb of memory. 
- another thing is that windows update cannot install new updates. It download them, install and after reboot when it try to configure them it shows info, that it cannot be done and restart computer without upling the updates.
 
I was thinking it some problem with HDD so i tryed to run CHKDSK but it was unsuccesfull. So I removed the disk and went for another computer to do it from another windows instance. It was possible without any problems. Windows corrected all errors. I defragmented disk and serched for bad sectors, but everything was fine. 
 
Till now I tried to scan computer with avast (it cannot find anything and the avast cleanup... Read more

A:Windows 7 problems with Update, Avast and slow working computer

Due to the svchost issue I feel best to repost .We should get a deeper look. Please follow this Preparation Guide and post in a new topic.Let me know if all went well.

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RELEVANCY SCORE 64

Hello,
As adviced by boopme i'm creating new topic on behalve on that one http://www.bleepingcomputer.com/forums/t/612894/windows-7-problems-with-update-avast-and-slow-working-computer/#entry3992201.
 
 
Hello,
I'm fighting with problems with my computer (lenovo G780 on windows 764bit) for some time, and till now nothing helped. So I was hoping you guys can help me.
 
So in general, About 2 weeks ago i decided to clean my Windows after few years of using. I reinstalled it, as well with other programs and games I'm using. But from this moment some weird things have started.
- First of all the computer is working slower than before reinstallation.
- Secondly my antivir Avast premier is turning it self off, I mean its working in background but saying that im not secured and fire wall is turned off, I can turn it on but after some time its same story.
- Thirdly, right now I see that after I turn on the computer, and before i start using any kind of program, the svchost process is using more than 1 500 000 Kb of memory. 
- another thing is that windows update cannot install new updates. It download them, install and after reboot when it try to configure them it shows info, that it cannot be done and restart computer without upling the updates.
 
I was thinking it some problem with HDD so i tryed to run CHKDSK but it was unsuccesfull. So I removed the disk and went for another computer to do it from another windows instance. It was possible without a... Read more

A:Windows 7 problems with Update, Avast and slow working computer

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to a new file. 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

(Google Inc.) C:\Windows\Temp\CR_E69EE.tmp\setup.exe
(Google Inc.) C:\Windows\Temp\CR_E69EE.tmp\setup.exe
HKU\S-1-5-21-3506106218-1799370102-204394789-1002\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = hxxp://www.google.com/ie
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\49.0.2623.112\gcswf32.dll => Brak pliku
CHR Plugin: (Chrome NaCl) - C:\Program Files (x86)\Google\Chrome\Application\49.0.2623.112\ppGoogleNaClPluginChrome.dll => Brak pliku
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\49.0.2623.112\pdf.dll => Brak pliku
CHR Plugin: (McAfee SiteAdvisor) - C:\Users\Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.50.146.2_0\McChPlg.dll => Brak pliku
CHR Plugin: (McAfee SiteAdvisor) - C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll => Brak pliku
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll =... Read more

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RELEVANCY SCORE 63.2

Hello!
 
I think my husbands computer has a virus.   It is running windows 7.
 
It is so slow it is pretty much unusable.  He tried to update iTunes and received a message saying a file was missing (he didn't write down what it was).  It doesn't look like his windows updates are working.  He is now finding emails sent to all his outlook contacts going out that he didn't write with questionable links in them.
 
The virus protection he uses is ESet.  We tried to run malwarebytes but it is going so slow we stopped it.  It had been running for about 26 hours and didn't appear to be moving anymore at all.
 
Can the programs that someone will hopefully tell us to run to find the problem be run in safe mode?  Do you have to be connected to the internet to run them?  It seems to run a bit faster when not connected to the internet.
 
Hopefully someone can help us.
 
Thanks!
 
Lonni

A:Slow computer, missing file messages, windows update problems

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Ant... Read more

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RELEVANCY SCORE 63.2

My Sophus antivirus has found multiple virus/spyware on my computer. The computer is running extremely slow. Also, windows updates will not install. I have tried repeatedly to install, it says they were installed successfully, however when i restart the computer, the same install notice for the same updates appears. I really need some help, its becoming unbearable.

THanks,
Renaldo
 

A:Viruses detected, computer running slow, windows update will not install

Logfile of HijackThis v1.99.1
Scan saved at 12:08:39 PM, on 8/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
c:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
c:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Java\jre6\bin... Read more

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RELEVANCY SCORE 63.2

I'm running windows xp home edition. When i try to search for anything on the search engine and click a link, it takes me to an entirely different website. I have 2G memory, but my computer is running so slow. I ran a malwarebyte flash scan and found and deleted 2 infections. I also found 5 infections under full scan and deleted them. But i'm still having the same problems. I also cannot load windows updates at all. It takes me to a page cannot be displayed. I've tried going to search for it and when i try to click on anything with update in it it takes me back to the page cannot be updated page. Can anyone help me?

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RELEVANCY SCORE 62

Last week, I noticed that my PC has been getting frequent windows update(the yellow icon). I realized that non of my other pc's were updating. Than I noticed that it was very slow to boot and sometimes the cursor would irratically move. I went into add/remove programs to find the remove buttons missing from all of the programs. I used Avast, adaware, spybot,malwarebyte, trendmicro, microsoft security and more. But it keeps coming back. I even tried restoring back 30 days to no avail.

Please help!
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_24
Run by David at 19:40:14 on 2011-09-20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3323.1661 [GMT -5:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: PC Tools Firewall Plus *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\AVAST... Read more

A:Windows Automatic update keeps appearing, slow computer, add/remove program button disappeared

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:25:14, on 9/21/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\intelxpv_v103\wdm\STacSV.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\FedEx\ShipManager\BIN\FedEx.Gsm.Common.LoggingService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program File... Read more

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RELEVANCY SCORE 61.6

Hi,

For the past few weeks my computer has been running really slowly. I installed DIV X plus and it installed a program called Registry Mechanic too. This RM program pops up and runs fake scans and asks me to remove the fake problems by buying their product. I have tried numerous times to delete this program but nothing works. I have uninstalled it from my computer many times but every time I start up my computer it is still there along with a program called Syminstallstub. I also have a tkbell pop up left over from a realplayer installation. I cannot remove it.

My computer runs so slowly that whenever I play music it sounds really slow, almost robotic. I have ran Super-antispyware, Malwarebytes, Ad Aware, Avira, Spybot Search and Destroy, and Spyware Terminator. Super-antispyware detected 225 problems and removed them but the problems are still there. Spyware Terminator detects an invalid registry item but is unable to remove it. All the other programs detect nothing.

I have taken a screen shot but I do not know how to post it.

A:Help! Slow Computer. Is my computer infected?

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log c... Read more

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RELEVANCY SCORE 60.8

I recently had some issues with the laptop so i decieded to format the drive and do a complete clean install but after doing so the computer is alot slower then it used to be and im also getting the svchost error with mbam and im also getting a rootkit error threw kaspersky. Please help me remove these errors and improve the performance of the computer.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16450
Run by Talia at 13:36:24 on 2012-12-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2708 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k LocalS... Read more

A:MBAM SVCHOST.exeSVCHOST.exe wont delete, Computer running slow, Windows update fails 9c48

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

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RELEVANCY SCORE 59.2

Hello there,

I have an eight year old Gateway computer. It is just a regular, single home desktop. It has Windows XP Home Edition, 1.25 GB of RAM (originally had 256MB of RAM and I added two sticks of 512MB of RAM). I updated my computer to Service Pack 2 using Microsoft's Windows Update. My internet speed is about 6 - 8 MB's per second (cable).

Here is my problem: When I do not use my computer, it automatically starts to load like crazy. All I hear is the churning inside my PC's tower, but nothing comes up on the screen. After 30 seconds to 1 minute, the churning goes away. Also, when it churns, I see the hour glass next to the arrow on the screen. This happens once in a while, but it is suspicious. My computer hasn't been running like it used to, so I'm concerned if there are any viruses/trojans/malware/spyware deep inside my computer that are hiding from my numerous virus/spyware scans.

Also, when this problem started, I noticed that my Internet Explorer 7 has been scrolling up and down choppy on a lot of websites. Right now, if I scroll up and down this message body where I am typing this message, it will be sluggish. But, if I scroll Tech Support's website, it is not sluggish. Even when I highlight this text, it is sluggish to highlight. Websites like -- YouTube -- forget it. Very slow and I can't even play YouTube's HD videos as they are very choppy.

I would like to know from the experts if there is anything suspicious on my computer that shou... Read more

A:Windows XP Home -- Computer Slow At Times; Computer Randomly Loads In Idle

Hello and welcome to TSF.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log and a new GMER log as described in this topic. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three-five days this thread will be closed.

With Regards,
Extremeboy

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RELEVANCY SCORE 58.4

Im unsure if anyone else is having this problem but microsoft msn is really acting up on my computer, it seems to be trying to send people on my contact list attachment files when im online?
Ive included a hijackthis log if someone wouldnt mind having a quick look and pointing me in the right direction?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:19:34, on 14/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVP2K5\AVKService.exe
C:\Program Files\AVP2K5\AVKWCtl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\WINDOWS\system32\lxcrcoms.exe
C:\WINDOWS\system32\bmn.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.... Read more

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RELEVANCY SCORE 58.4

Hi everyone. I'm having a bit of a problem with my computer. First off let me say about 2 weeks ago I did an online scan with Housecall because my computer was slow then too. It found something called 'CRCK_WFPDIS.A' and something called MemWatcher. Well, I didn't know what to do and whenever I tried to clean/delete with Housecall it would just freeze. So I decided to format the drive and start fresh. From the start it's still been slow. Before the format I had SP1 on my machine, but decided to upgrade to SP2. For a while, I thought it was SP2 making my computer slow this time because I never could have SP2 on this computer. For some reason it would mess up and I'd end up reinstalling Windows again. Anyway, so now I have Trend Micro's Internet Security on here and it's not bringing up the memwatcher, but it does say I have the WFPDIS one still. I did have the program resolve it but the computer is still EXTREMELY slow. For one thing, I frequent the Pogo game site and trying to play a game on there has become a nightmare. The browser hangs and even took a long time for this website to load. I don't have many programs on here but even the start menu is slow. Everything is just so slow on here. I clear my cache, defragment, and clear the registry frequently. So I'm not sure what's going on here. Could someone please help me pinpoint this so I can get my computer back to normal.

Here's my stats:

System: Windows XP SP2, Version 200... Read more

A:Really Slow Computer. Am I Infected?

Welcome to BC. Windows Xp is now up to SP3,but later for that. Do you still have Superantispyware installed?Please run this scan...Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK... Read more

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RELEVANCY SCORE 58.4

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 00:11:46, on 02/11/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18319)Boot mode: NormalRunning processes:c:\PROGRA~2\mcafee.com\agent\mcagent.exeC:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exeC:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files (x86)\DAEMON Tools Lite\daemon.exeC:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exeC:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exeC:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exeC:\Program Files (x86)\Java\jre6\bin\jusched.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/USCON/2R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.uk.msn.com/USCON/2R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/USCON/2R1 - HKLM\So... Read more

A:Computer Slow. Is it Infected

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results.Follo... Read more

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RELEVANCY SCORE 58.4

My computer is slow and the fan constantly runs when on what is my problem and how do I fix it?

A:Slow computer that May Be Infected

Please download Malwarebytes' Anti-Malware to your desktop. * 2X-click mbam-setup.exe and install the program. * At the end, checkmark: o Update Malwarebytes' Anti-Malware o Launch Malwarebytes' Anti-Malware * Then click Finish. * As soon as it loads, select quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. *Post the log in your next reply.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

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RELEVANCY SCORE 58.4

hi there, i am looking for help making sure my computer is clean.i recently ran eset online scanner and it found a virus, i believe it got rid of it but my computer is still running slow.i also ran smitfraud but i dont understand the "rapport" any help would be appreciated.thankyouedit : this worried me a bit, probably just paranoid haha

A:not sure if infected - slow computer

The legitimate AgentSvr.exe is located in a subfolder of C:\Windows or sometimes in a subfolder of C:\ or in a subfolder of C:\Windows\System32 Please post the ESET log,located..C:\Program Files\ESET\ESET Online Scanner\log.txtAnd the SmitfraudFix log usually at C:\rapport.txtNext run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.Before you save it rename it to say zztoy.exe alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:M... Read more

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RELEVANCY SCORE 58.4

So a couple of weeks ago my computer evidentally got infected. Lots of scary pop ups saying I was infected and I was unable to open any of my programs. I went into safe mode and did a system restore, pop ups went away and everything appeared to be working. Unfortunately several things are still running incredible slow...facebook, ebay for example. And just some weird things like when I look something up on eBay and there are multiple pages of whatever I'm looking up, I can only view page 1. When I click on on page 2 it doesn't even attempt to load. Same with a few random links on other pages. Earlier I tried to click on a link on AOL's main page and it didn't attempt to load either.

Here is my HJ file:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:05:21 PM, on 5/15/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files... Read more

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RELEVANCY SCORE 58.4

Hello My name is Josh, and I have tried all I can to get some speed back into my pc.
Nothing seems to work.

I am running...
Windows XP Home Edition
emachines [ T3504 ]
Intel Celeron D Processor 352 [ 3.20 GHz | 533 MHz FSB | 512 KB L2 Cache ]
100BG hard drive
256 MB DDR SDRAM

I have had many security software programs through the years ending with this line-up...
COMODO - Anti-Virus & Firewall
Malware Bytes - Anti-Malware
SUPERAntiSpyware - Anti-Spyware
(I have Malware Bytes & SUPERAntiSpyware disabled on startup and only use them for scans to cut down on running programs, while using COMODO as the realtime protection program.)

I also use
CCleaner
Smart Defrag
TFC(temp. file cleaner) by oldtimer
HiJackThis
Security Task Manager
&
FreeRam XP Pro (RAM optimizer)

My computer is around five years old, and was never very impressive. However it has been reduced through the years to the point where sometimes even a right click menu can take several minutes to display from time to time, and EVEN when running a single program (say a single tabbed internet browser session). It seems to bog even if the program is idle such as reading or typing within a single page. I understand the "bogging effect" of running too much at once, so I try my best to give only one command and wait for it to process. Yet still I find myself ready to pull my hair out and toss the thing out the window! It seems to "bog" randomly as well as seems to run fairly freely from... Read more

A:Is my computer infected or just old and slow?

Slowness and performance issues as you describe are not uncommon, especially with older computers. If you're not finding any malware, please refer to Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness and poor performance besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, too many browser Add-ons/toolbars, failure to clear browser cache, not enough RAM, dirty hardware components, etc. As your system gets older it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential.

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RELEVANCY SCORE 58.4

Hi everyone, as I got some great help here earlier today I was wondering if someone can help me with my home PC. My computer has been taking quite long to start up in recent weeks, I fear it has been infected with Malware/viruses.

Any help would be appreciated.
The DDS reports are attached

A:Slow computer probably infected

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 58.4

Hi,I've been getting pop-ups galore and my laptop has been running really slow. At first, I got a millinon porn pop-ups, so many that it actually shut my laptop off. The everytime I started windows a porn site connected to the internet. I managed to deleted a file in my start up folder, that seemed to stop that. Now Zone Alarm is picking up like 20 things on start up saying they are trying to access the internet. Things like psexesvc.exe and ect..Here is my Hijackthis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:44:01 AM, on 12/2/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Webroot\Spy Sweeper\SpySweeper.exeC:\WINDOWS\system32\M0rdre5a.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxsrvc.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Pr... Read more

A:Infected - Slow Computer, Pop-ups

"Welcome to BleepingComputer.com"I'm Deacon10 or Larry if you prefer and will be working with you to resolve your problems. I am reviewing your log which requires an amount of research, so please be patient. Just a few notes I tell everybody I work with:Please reply to this thread. Do not start a new topic.If you have any questions or don't understand something please stop and ask before you proceed.Please set aside enough time to complete all the steps in each post and follow these instructions in the order stated. Please don't run any extra "scans or fix" programs not requested by me, it could change the results in the reports I request.If you have circumstances that you are aware of that will delay your response, then please let me know. This is to insure that your topic remains open. Please continue here with me until I tell you your system is free from malware.
Just because a symptom disappears does not mean your system is clean.The following fix is specifically designed for this users post and this machine only!

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RELEVANCY SCORE 58.4

Would appreciate any help. Attaching HiJack This log. Believe computer may be infected. Symptoms include: Slow start-up, outlook regularly asking for password to e-mail accounts, slow browsing experience. Have recently removed unused programs, conducted disk de-frag, downloaded an ran Registry Mechanic, and downloaded and ran Spybot. System is still running slow. Any help would be appreciated.

A:Slow Computer/Believe to be infected

Hello KM Buschmann,My name is Mas_pogi(mark,mp) and I will be helping you with your Malware problem.As I am still in training I will be helping you under supervision of our expert teachers, so there may be a delay between posts.Please do not run any other tool untill instructed to do so!Please reply to this thread, do not start another!Please tell me about any problems that have occurred during the fix.Please tell me of any other symptoms you may be having as these can help also.Please try as much as possible not to run anything while executing a fix.If you still our help, please do this one;Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Please post it, do not attach them.With Regards,mas_pogi

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RELEVANCY SCORE 58.4

It's very slow!!! I suspect alot of malware, virus, etc...

Thanks for your help! Here are the HijackThis log and GMER log. Thanks!
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:50:56 PM, on 9/21/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C... Read more

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