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Infected with unkown Malware/Virus Search Bar POPS UP in Chrome/Firefox.Firefox

Q: Infected with unkown Malware/Virus Search Bar POPS UP in Chrome/Firefox.Firefox

Hi
 
I am infected with some virus/malware which is causing additional search bar to open on firefox.It is permanent on firefox but on chrome it comes sometime.
I am unable to use firefox as it has reduce the speed of the browser.
For chrome whenever I cluck on certain button or login button then additionaly some random website open.
On opening gogole on random basis additional search bar open and what we type on google search it comes on that bar which open yahoo search or some other search .
 
I tried adw cleaner,microsoft recovery tool and they showed nothing
Anti Malwarebyters I am unable to run.After installing I tried using chamelon mode but it shows in dos that it is started then update fail and it is never running.
I have also refreshed chrome and firefox browser
Also use chrome software to remove malware.
Have MCAFFE installed in computer and done complete scan.
 
For farbar recovery mode,It is showing not responding.Kindly help
 
Screen shot attached
 
Thanks in advance
 
PS:I know an ISO file has cause this problem and I am having that in my computer if required I can share that

RELEVANCY SCORE 200
Preferred Solution: Infected with unkown Malware/Virus Search Bar POPS UP in Chrome/Firefox.Firefox

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Infected with unkown Malware/Virus Search Bar POPS UP in Chrome/Firefox.Firefox

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.How to attach a file to your reply:In the Reply section in the bottom of the topic Click the "more reply Options" button.Attach the file.Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click the Add reply button.===Please post the logs for my review.Wait for further instructions.

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RELEVANCY SCORE 94

After cleaning one infected lap top here in the forums **thank you Gringo** now mine is next! Thanks for any help you can provide! 
 
Kris
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16496  BrowserJavaVersion: 10.25.2
Run by Kristina at 7:01:51 on 2013-07-31
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3837.2015 [GMT -4:00]
.
AV: AVG AntiVirus 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.ex... Read more

A:Infected with Delta Search redirecting Chrome and Firefox

Hello K-P I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", thi... Read more

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RELEVANCY SCORE 92

Hello all,

I have a Windows 7 labtop which seems to be infected with some malware

1. "Savings Sidekick" malware on Firefox

2. My chrome homepage hacked with the website "http://www.claro-search.com/?affID=114508&tt=4112_5&babsrc=HP_clro&mntrId=b0e153fe00000000000060d81915b59b"

I've tried disabling, removing these add-ons/extensions but they keep coming back. I'd really appreciate it if anyone can help me remove these. I have attached HJthis, and the dds.txt log.

Thank you for your time.
--------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:41:27 PM, on 20/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Users\naren\Local Settings\Apps\F.lux\flux.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\ProgramData\Browser Manager\2.3.759.138\{61d8b74e-8d89-46ff-afa6-33382c54ac73}\browsermngr.exe
C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe
C:\Riot Games\League of Legends\RADS\projects\lol_launcher\releases\0.0.0.97\deploy\LoLLauncher.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe
C:\W... Read more

A:Chrome homepage hacked, Firefox infected with malware. Please help

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RELEVANCY SCORE 89.2

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

A:Virus causing IE and Firefox to redirect to ...search(dot)php and crashes Chrome and MS Outlook

Due to the lack of feedback, this topic is now closed.If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.

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RELEVANCY SCORE 86.4

My computer is plagued with the same (or similar) redirect problem is have seem posted my many others - I get redirectd to bogus web sites most times when clicking in Google (or Bing). This happens in both Firefox and IE. Did not seem to happen when running Firefox in safe mode. I have tried several different malware scanning programs, some of which have found and removed problems, but this redirect problem is never really fixed for long (if at all). Thanks in advance for your help!!!Here are the requested dumps:DDS (Ver_09-12-01.01) - NTFSx86 Run by MGI0560 at 19:04:47.09 on Thu 01/07/2010Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1206 [GMT -5:00]AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupC:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exesvchost.exesvchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exesv... Read more

A:Infected with Firefox and IE search redirect virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand cor... Read more

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RELEVANCY SCORE 82

Hello! I use Windows XP Professional, and while I plan on switching to Windows 7 very soon (I'm about to put a new computer together), I'd like to solve this problem before that. About a week/week and a half ago, I started getting these annoying pop-up tabs in Firefox while browsing the internet, but didn't have the time to deal with the problem properly until now. They are all from the same site, weekly-gadget-winner.net, telling me I had won an ipad or something like that. It seems to be caused by seth.avazutracking.net, at least the name is featured on the url. My AVG Internet Security 2012 (which I don't plan on using for very much longer) didn't notice anything. I ran ccleaner, then tdsskiller, which found nothing. I rebooted and ran Malwarebytes Anti-malware, which likewise found nothing. Ditto with SUPERAntispyware, though it did dig up some tracking cookies. The frequency of the pop-ups seems to have slowed down a little, but they still show up, and I'm getting kind of frustrated by this. Looking at the log below, I noticed that it says that the AVG firewall is "disabled", yet the AVG Internet Security 2012 control panel claims that firewall is enabled and active. Hmm...

DDS LOG

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_37
Run by Heiska at 1:43:01 on 2012-12-14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2041 [GMT 2:00]
.
AV: AVG Internet Security 2012 ... Read more

A:Infected with seth.avazutracking.net apparently, firefox pops up ad tabs

Hello Briareos , Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.1.Install Recovery Console and Run ComboFixThis tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.Download Combofix from any of the links below, and save it to your desktop. Link 1Link 2 Close/disable all anti-virus and anti-malware programs so they... Read more

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RELEVANCY SCORE 81.2

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:12:33 PM, on 5/1/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\UPHClean\uphclean.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\VTTimer.exeC:\WINDOWS\system32\carpserv.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Mozilla Firefox\firefox.exeD:\pnp\mirc.exeC:\Program Files\Yahoo!\Messenger\YahooMessenger.exeC:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exeC:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.micr... Read more

A:Infected With An Unkown Virus/malware Called Eking.bat

Hi,

Welcome to Bleeping Computer.

I'm researching your log now and will get back to you in a moment.

Thank you for your patience.

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RELEVANCY SCORE 79.2

Hi,I think most of you should know what I'm talking about here.. 95% of my search results in Google redirect to spam sites. Tried Malware Bytes and it worked the first time, but the virus/malware has since returned and now seems immune to MB.Any help appreciated.Also, perhaps unrelated, but equally annoying, Chrome now seems to be consuming several processes and making my machine work multiples times harder.. The screenshot below shows a fresh restart of Windows and loading the browser and navigating to only this thread.. Look at the corresponding amount of Chrome processes running concurrently..!Thanks,Z

A:Chrome/Firefox Search Redirect

Hello? Anyone there?

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RELEVANCY SCORE 79.2

Here's my Kapersky report:------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER REPORT Saturday, April 05, 2008 10:04:31 AM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 4/04/2008 Kaspersky Anti-Virus database records: 682361-------------------------------------------------------------------------------Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: trueScan Target - My Computer: A:\ C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\Scan Statistics: Total number of scanned objects: 149177 Number of viruses found: 1 Number of infected objects: 4 Number of suspicious objects: 0 Duration of the scan process: 01:47:43Infected Object Name / Virus Name / Last ActionC:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\263922befea4cda3b5ecd08a8b31d2e8_307b2ef8-0906-4252-93a0-a4d79fde9714 Object is locked skippedC:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\2adaa663c5c60c3459a65228395ceb23_307b2ef8-0906-4252-93a0-a4d79fde9714 Object is locked skippedC:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\4e3a8bfed... Read more

A:Vundo Virus? Performanceoptimizer.com Window Pops Up, Firefox Crashes

Hi grahambot,Do you still need help? Please download VundoFix.exe to your desktopDouble-click VundoFix.exe to run it.Click the Scan for Vundo button.Once it's done scanning, click the Remove Vundo button.You will receive a prompt asking if you want to remove the files, click YESOnce you click yes, your desktop will go blank as it starts removing Vundo.When completed, it will prompt that it will reboot your computer, click OK.Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.I noticed you have Spybot S&D installed. If it is fully updated it should be able to solve the Performanceoptimizer.com problem.Regards,Pieter

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RELEVANCY SCORE 78.4

Have contracted some form of malware that has cause both chrome and firefox google searches to redirect when accessing links, about 70% of the time, sometimes opening link in another tab helps but mostly not.

DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by robc at 9:45:12 on 2011-07-12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1974.949 [GMT -4:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IDT\WDM\stacsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
svchost.exe
C:\Program Files\STMicroelectronics\AccelerometerP11\InstallFilterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program... Read more

A:chrome and firefox google search redirect

Hi,Please do the following:Download ComboFix from one of the following locations:Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to continue scanning for malware.When finished, it shall produce a log for you. Please include the C:\C... Read more

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RELEVANCY SCORE 78.4

When I click on Google or Yahoo search results in Firefox or Chrome, I am often redirected to other spammy sites. Examples of sites that I am redirected to include kevinworksathomeblog.com and localdouble.com. Also, sometimes spammy sites will open in a new tab periodically when I have a gmail tab open.

Both browsers have been performing slower than normal since this problem started happening (a few days ago).

I'm using XP Pro with service pack 3, Firefox 3.5.5, and Chrome 3.0.195.33. I use AVG Free 9.0 for my anti-virus.

A:Chrome & Firefox search results redirecting

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 78.4

 
I'm getting an AVG search site that has taken over my internet browsers.
It started out in Firefox. I stopped using it and it showed up in the other browsers after a while.
 
 
 
All 3 different browsers (Firefox, IE and Chrome) show diffent variations of the behavior but the overall result is the same. Bunch of pop ups, ads showing embedded on pages, search results get redirected.
 
 
These are some of the symptoms I grabbed from Chrome (my favorite browser)
 
-Random tabs open by themselves as well as random files that get downloaded:
http://prntscr.com/2x1jre
 
 
-If I do a search at the Chrome search bar, I get a AVG search results instead of google
Search: http://prntscr.com/2x1k9t
Result: http://prntscr.com/2x1kj8
 
 
 
When I open Firefox I get the AVG Search bar.
http://prntscr.com/2x1kon
If I change the home page back to google.com, AVG comes back after a while
 
 
Internet Explorer shows random ads on pages
http://prntscr.com/2x1n61
 
 
On top of everything, there are pop ups showing on all browsers. The pop ups always show different Ads so it is very hard to identify a name for this whole thing. The AVG Search is the only common factor I can tell
 
I downloaded and ran the AVG removal tool here from bleepingcomputer but it didn't show any result
 
 
I would appreciate any help in resolving this.

A:AVG Search has taken over my internet browsers (Firefox, IE and Chrome)

Hello cavaco -
These seem like advertising add-ons that have been downloaded from some site, and not related to AVG Antivirus.
Download all programs to Desktop, and please Copy and Paste all program logs.
 
Check all your browser add-ons and Programs and Features
If the program is not listed in Add/Remove or Programs and Features, and there is no uninstaller in the program's folder, the next place to check is your browser extensions and add-ons/plug-ins.
How to Disable Extensions in Google Chrome - How to Uninstall Extensions in Google Chrome
How To Disable Individual Plug-ins in Google Chrome <- try only if the above does not work
Check Your Plugins: Keeping your plugins up to date helps Firefox run safely and smoothly
How to Disable Extensions and Plugins in Firefox - How to Remove Extensions/Uninstall Plugins in Firefox
How to Disable Extensions in Internet Explorer
How to Disable Add-ons/Extensions in Internet Explorer, Firefox and Google Chrome
How to Disable all add-ons in Firefox, Internet Explorer
 
 
First -
Please help by running these few programs and
Download Screen317 Security Check and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so.
 
Next -
Please download and run... Read more

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RELEVANCY SCORE 78.4

14 May 2014 I did an auto d/l of Adobe and then Bing Search Bar showed up in both Firefox and Chrome. There is nothing in add-ons to disable, nor in Control Panel to uninstall. I've changed the search page default but Bing keeps taking over. It's probably taken over IE too but I never use that unless absolutely necessary. I hate MS and the way they try to own our computers!!

Is there a way to get rid of Bing eternally and fairly easily?

Thanks for any suggestions/help.

Singer35
 

A:trying to remove Bing Search bar in Firefox and Chrome

If you can find something called Search Protect in your list of programs, uninstall it.
If no luck,
For Google Chrome, you'll have to manually remove those "globally" installed extensions.

Here's how:

http://www.howtogeek.com/140464/how-...ome-extension/

Some may need to be removed from the registry, others, from Chrome&#8217;s extension folders.

For Firefox,

Press the Windows key + R to open a Run box.

Copy/paste the following command:

%APPDATA%\Mozilla\Firefox\Profiles

Press Enter.

Open the searchplugins folder.

Delete the xml file(s) related to Bing.

If still no luck,
Please download AdwCleaner.
Double-click the adwcleaner.exe to run the tool.
Click Scan.
When the scan is finished, click Clean.
When the cleaning process is over, click Report and a Notepad window will be opened.
Please post the contents here in your topic.

 

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RELEVANCY SCORE 78.4

Hi, I was tagged in a photo on Facebook this Sunday. There was a link in a comment to that photo. When I clicked on it I was prompted to install a "Chrome" add-on for Firefox in order to view the video which I did. I realized that I was click-jacked after several similar photos with tags were posted to my friends' walls on Facebook using my account. I changed my password right away and deleted all posts. There were no more spam posts from my account after that. Today I remembered that I installed an add-on from the spam link. I tried to open Firefox add-ons to look it up but was able to do it only after I restarted it in safe mode with add-ons disabled. I found the add-on. Here is the screen shot, it does look very suspicious:
Here's also a screenshot of Google plugin that could be related to this add-on:

I googled for "chrome add-on malware firefox" etc. but could not find any info. I don't have any problems with my computer. I ran a couple of different antivirus scans and nothing was found. Firefox is working ok too aside from a problem opening add-on window. I'm trying to find out if this add-on is a serious threat like phishing or sniffing malware? Could it be that it sniffed my passwords, etc.? I haven't uninstalled it yet just in case it can be checked, only disabled it for now. Thanks in advance for your help with this.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:12:31 AM, on 4/24/2012
Platform: Windows 7 (W... Read more

A:Possible malware: Chrome 6.5.65 add-on for Firefox

Ok, I found something similar: http://thehackernews.com/2012/03/facebook-profiles-can-be-hijacked-by.html but in my case it was just a link to a video, not a Facebook app. When I opened it, I was prompted to install a Firefox add-on/update to display the video. It looked totally legit. Thanks in advance for looking into this.
 

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RELEVANCY SCORE 77.6

When I click on a google search result, rather than going to the chosen URL, I am redirected to a revolving list of sites. This happens with IE9, Chrome, and Firefox. I have Vista Home premium OS. Using the back arrow sometimes takes me back to the original google search results and a second click takes me to the desired site. Other times, I get the redirect site again and can't get back to the results list. I believe problem began after switching from Avira Free antivirus to McAfee provided free with my Time Warner Cable/RR internet service. Unitstalled McAfee and reinstalled Avira. still have redirect. Used Advanced System Care full version to get rid of malware. That appeared to work for a short time but I had to boot up after a blue screen system crash and the problem was back. Advanced System care did not fix problem a second time. Other annoying symptoms that may or may not be related:Links to URL's in email open to page but the page will not respond to attempts to scroll through or click off. Get the ding.Dell system care stops running often and I get a popup telling me to close program or have windows look on the internet for a soluttion. Done both and neither solves that issue.Uninstalled Dell System Care.Repeated blue screen shutdowns required the use of system restore to July 14 restore point. I now have access, but still have redirect and other problems. System reverted to time when McAfee was in use and Dell Support System was active. To ... Read more

A:google search redirect in IE9,Firefox, and Chrome in Vista

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/461249 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 77.6

I noticed some other people have posted the same problem and I can't figure out if it's been resolved so I decided to post for help directly. I read another post asking to follow steps 6-9 of the prep guide which I have done and included the results.

Basically, unless I type in a complete url or click on a bookmark, my Google search results are automatically redirected to either 404 Not Found nginx, or yahoo, or a number of other wacky sites. I am also unable to download any a/v security software (tried McAfee), or install any a/v secutiry software (tried ESET, AVG). The error says I do not have sufficient access to a particular file and must contact my system admin- which in my case is me. I can run the installer again to grab the file name if needed. I had ESET installed before this started happening and it was always coming up clean, and then I uninstalled it to re-install and it hasn't worked since, which would be within the last week.

Windows update is also dysfunctional; it gives me an error saying it cannot check for updates. I think that's the gist of it, happy to answer any questions and very, very grateful for any help.

BTW, I removed all the add-ons from Firefox and it was still happening. I finally ended up uninstalling it and using Chrome which is doing the same thing.

Thanks
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Advantage Media at 22:53:34 on 2011-08-07
Microsoft? Window... Read more

A:Firefox/Chrome Redirects Google Search Results

Also cannot turn on windows defender anymore. Firewall is functional.

Thank you

Read other 3 answers
RELEVANCY SCORE 77.6

As the title says, whenever I search for anything in either Firefox or Chrome (not used any others), I get legitimate results that are linked to bogus sites or advertisements. Occasionally, maybe one out of 10 links I can 'copy link location' and still get to the relevant site, but more often than not I can't. This is very highly annoying. I have found similar threads and followed those solutionsto the best of my ability and knowledge.

So far I have run Fixwareout, CCleaner (to remove temp files and the like), Spybot, and Malwarebyte's Anti-Malware and AVG Free Edition 8 (both in safe mode) but no dice so far. The problem persists.

Here is my HijackThis logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:20 PM, on 1/1/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program... Read more

A:Search Engine Results HiJacked in Firefox, Chrome

As a slight update, I have also run the latest version of Dr. Web's CureIt! as well as Spyware Dr.

Although both found and remover alleged items the problem still persists. I would be eternally grateful to anyone who could help me remove this annoying problem.

Here is my latest HijackThis log file (post Spyware doctor and cureit):

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:58:59 PM, on 1/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C... Read more

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RELEVANCY SCORE 77.6

Hi everyone, I'm having a pretty bad problem with all of my Inet browsers. Every time I search something on yahoo or google and then click on a result, it redirects me to another site. It also happens on other random sites as well, like ramsteinyardsales.com for example, as well as several forums. This problem is more prevalent in IE and Firefox, and has been persistent for a few days now. I would greatly appreciate any help with this problem. Here's the log from HijackThis: Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:54:07 AM, on 3/3/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: Safe mode with network supportRunning processes:C:\Windows\Explorer.EXEC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files\McAfee\VirusScan Enterprise\ScnCfg32.ExeC:\Users\PFC Redd Lee\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\PFC Redd Lee\Downloads\HijackThis.exeC:\Users\PFC Redd Lee\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\PFC Redd Lee\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\PFC Redd Lee\AppData\Local\Google\Chrome\Application\chrome.exeR1 - HKCU\Software\Microsoft\... Read more

A:Search Engine Redirect in IE, Firefox, and Google Chrome

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instruc... Read more

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RELEVANCY SCORE 77.6

I have tried switching internet browsers and I am still being redirected from some Google results to malicious sites that trigger Norton anti-virus to block various attacks including "Web Attack: Blackhole toolkit website 5". Its intermittent so this doesn't happen with all results, I have Norton installed and it doesn't show any infected files. I've read several other similar posts and realise that the solutions can be very similar but I didn't want to pursue any option that may result in permanent damage. So I'm sorry if this wastes anyone's time but I would be very grateful for any help!

Many thanks!
.
DDS (Ver_2011-06-12.02) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Stuart at 20:50:36 on 2011-06-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.4061.1910 [GMT 1:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Win... Read more

A:Search Engine Redirect in Firefox 4.0.1 Google Chrome 12.0.7

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 77.6

Really not sure what's happening. I tried in incognito mode and the result was same. I then uninstalled Chrome and removed its data directory and did a fresh installation. Nothing changed. I did a complete and thorough malware check and nothing showed up on that front too. I followed this - http://www.reddit.com/r/techsupport/comments/33evdi/suggested_reading_official_malware_removal_guide/ . What's strange is that the results look the same in IE 11 too. Only in Firefox does it look like the legitimate Google Search results page.Chrome - http://i.imgur.com/yLoR3oE.jpg   IE11 - http://i.imgur.com/B3MC9RX.jpg   Firefox - http://i.imgur.com/EQAKUdf.jpg   I'm at my wits end with this problem.
 
I posted here as well - https://groups.google.com/a/googleproductforums.com/d/msgid/websearch/6cf41b60-a6b5-48b2-8eb5-4b054fcf65b0%40googleproductforums.com . A contributor there suggested there might be an issue with malware attacking the proxy server settings. Strangely use a proxy server for your LAN is turned on in my IE setttings. Turning it off does not work because once the program is reopened or the system is restarted its gets selected/checked again.  I did not do this for sure. I'm on 8.1 64bit and just did a clean install few days ago. The only programs I installed are office 365, adobe lightroom and some programs via ninite.
 
I tried this - http://fixedit.itxpress.biz/2014/10/08/unable-to-disable-windows-proxy-setting/ and... Read more

A:Google search results looking different on Firefox and Chrome/IE11

Just didn't have the patience after looking for solutions for the last two days. Decided to reformat. Went back to Win 7 64 bit. Happy. All is well now.

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RELEVANCY SCORE 77.6

I am running Windows 8.1 on my laptop..
 
When clicking on links in all browsers - they sometimes randomly re-direct me to search results or advertisement pages instead of where the link is intended to go..
If I click back in the browser and click the link again it normally then goes to the intended page.  I have seen it re-directing through find-all-you-want.com - but not always, sometimes
it is other sites.
 
I have run quite a few scans with multiple Anti-Virus and Anti-Malware tools (most of which I have used based on info on bleepingcomputer) and no threats are detected.
I have run the scans both normally and while booted into safe mode.
 
Posting  FRST.txt results below
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 18-02-2015 01
Ran by Jeff (administrator) on ASUSNB on 18-02-2015 15:02:40
Running from C:\Users\Jeff\Desktop
Loaded Profiles: Jeff (Available profiles: Jeff & cyg_server)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\... Read more

A:IE, Chrome and Firefox keep re-directing me to unwanted search results and ads

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.start

CloseProcesses:

Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
SearchScopes: HKU\S-1-5-21-1972130086-1269075674-2879670794-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1972130086-1269075674-2879670794-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
S4 SANDRA; \??\C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2015i\WNt600x64\Sandra.sys [X]
C:\ProgramData\SetStretch.exe
C:\ProgramData\SetStretch.VBS
C:\Users\Jeff\IP_Log_Data.js
C:\Users\Jeff\Network_Meter_Data.js

End
Save the files as fixlist.txt into the same folder as FRSTRun FRST and click Fix only once and wait.Restart the computer normally to reset the registry.The tool will create a log Fixlog.txt please post it to your reply.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some f... Read more

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RELEVANCY SCORE 77.2

Constant Redirect. Used Malwarebytes 3 times and Super anti-spyware three times, tried to go to a reset point, the computer is more stable but still redirects. It took four tries to get gmer to work. Trying to extract Gmer would cause the computer to reboot, finally it has worked and I have sent the logs. Thanks for the help. Normally redirect goes to Pebble.com.

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Run by Dave at 22:43:01 on 2011-05-29
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.990.490 [GMT -6:00]
.
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Avira\AntiVir Desktop&... Read more

A:Infected with redirect -both Firefox and Chrome

Good evening. Download aswMBR.exe from here and save it to your Desktop. Double click the tool to run it. Click the Scan button to, well, start the scan - obvious really! Once the scan reports "Scan finished successfully", which takes less than a minute on my system, click Save log. On my system it offers to save it to the Desktop, which may or may not be it's default behaviour, but it's as handy a place as any. You'll also see a file called MBR.dat appear as well - this is a backup that it created, just in case it's needed. Keep it handy for now.I'd like the contents of aswMBR.txt in your next reply, if you'd be so kind.

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RELEVANCY SCORE 76.8

Occurs: Search Engine Redirects (Yahoo/Google/etc. on IE/Firefox/Chrome)
Whenever I click on a link after using a search engine it redirects to spam/useless pages. I've tried numerous spyware removal programs with no success (include malwarebytes, spybot....) Any assistance is greatly appreciated. Thanks for your time. The following is my DDS log followed by the 2 requested attachments.



DDS (Ver_10-03-17.01) - NTFSx86
Run by MERAJUL ALAM at 11:22:39.29 on Thu 07/29/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2039.1178 [GMT -4:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\s... Read more

A:Search Engine Redirects (Yahoo/Google/etc. on IE/Firefox/Chrome)

Welcome to TSF :)

Scan with RKUnHookerPlease download Rootkit Unhooker Save it to your desktop.
Now double-click on RKUnhookerLE.exe to run it.
Click the Report tab, then click Scan.
Check (Tick) Drivers, Stealth. Uncheck the rest, then Click Ok.
Wait till the scanner has finished then click File, Save Report.
Save the report to your Desktop. Click Close.

In your next reply, copy and paste the contents of the log.

Note*** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!!
It is recommended to remove parasite, okay?"

Read other 9 answers
RELEVANCY SCORE 76.8

Hello,

Admin boopme instructed me to post here after assisting me in this thread http://www.bleepingcomputer.com/forums/topic460806.html/page__pid__2765463.

Issue: Google searches (usually the first result) redirects to strange pages like zapmeta, clickfindsearchresults
The issue appeared to be resolved but reappeared the next morning.

Computer Info: Vista 65-bit OS, SP2
Browser: Use Firefox 95% of the time but also affects Chrome

Steps taken today: Ran DeFogger, DDS, and GMER
Notes about GMER: Upon double-click, the program automatically scans. All boxes are greyed out except for Services, Registry, Files, C:/, ADS

Here is the DDS text log:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.0
Run by Admin at 10:37:58 on 2012-07-18
.
============== Running Processes ===============
.
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSSched... Read more

A:Google Search Redirect Problem reappeared in Firefox & Chrome

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

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RELEVANCY SCORE 76.8

I noticed it in FireFox and happened shortly after installing FileZilla. I changed browsers and its everywhere. Multiple pop ups and the search is sponsored by "SUPRIZE" Its a mess. Below is my System Info.

Thanks for your time.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 12279 Mb
Graphics Card: AMD Radeon HD 6570, 1024 Mb
Hard Drives: C: Total - 942296 MB, Free - 669699 MB; D: Total - 11469 MB, Free - 1659 MB; E: Total - 953867 MB, Free - 953702 MB;
Motherboard: PEGATRON CORPORATION, TRUCKEE
Antivirus: Norton 360 Premier Edition, Updated and Enabled

Deb
 

A:I have a browser hijacking malware in Chrome, IE and FireFox

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RELEVANCY SCORE 76.8

This morning my laptop had ave malware on it (it was fine last night). I tried running AVG rescue off a CD - it gets partway through and just goes to a blank screen. When I try and reboot in safe mode, pressing the F8 key gets me an obnoxious, smoke detector like sound that continues until I take my finger off the F8 key, but the laptop won't boot in safe mode. I tried opening notepad to follow some of the ave fixes, but the notepad blinks in and then disappears. Any program I try and open comes up with "this program is infected" and it doesn't open. Any files I open immediately get infected with the malware (file goes from 78 folders at 2.2MB to 300+ folders at 4GB - but I can only see the original ones). I'm using the other computer to post this. I'm not very tech savvy and I'm trying to avoid having to reinstall Windows. Help please!

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RELEVANCY SCORE 76.4

I have 4 browsers on my computer: Internet Explorer 8, Google Chrome, Mozilla Firefox, and Opera. I am trying to listen to some MP3 files on a website, and all of the browsers, except for IE 8, told me to download the Realplayer Plugin. So I did, and when I tried to listen to the MP3 file, Realplayer will automatically enable this "Autoupdate Helper" thing and check for updates. So I let it check for updates, but then it'll say "There are no updates..." and just stop there. The file won't play! I click play again, and the same thing happens.

Internet Explorer is the only browser smart enough to open the MP3 files on the web page using Quicktime (the website actually tells you to use Quicktime to open the files) but it doesn't load the Youtube videos that are embedded on the site. There's a X on the top left corner of the section where the video is suppose to be.

Now I'm stuck! I want to view all the contents on one page with one browser! But none of the browsers will actually work properly!

So the main problem is:

1. The MP3 files won't load in Chrome, Firefox, and Opera using Quicktime.

Chrome is the only browser I use frequently, and the others are basically backup. IS THERE ANY SOLUTION TO THIS!?!?!?

Thanks everyone!
 

A:Firefox, Google Chrome, and Mozilla Firefox won't play MP3 files on websites

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RELEVANCY SCORE 76.4

I ran an exe program and obviously infected my computer. Now Chrome/firefox redirect the links on search to seemingly random sites. Could you please guide me? I have Windows 7.

Thanks,
Micotine

***************************************************
.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by userM at 13:35:53.72 on Tue 05/10/2011
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_21
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3895.2301 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\windows\system32\svcho... Read more

A:Infected with TDSS, Chrome/Firefox keeps redirecting

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 76.4

All my browsers are infected with a malware (i think) that keeps redirecting the page to ads/other malicious pages.
Recently I've installed Opera and it seems not to be infected. All the other browsers are infected, especially Chrome (every 2 or 5 minutes appear a message that says to update java/flash and then it redirects my page to other malicious pages or ads. It's impossible to browse the Internet.
This is the report from DDS:
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17344  BrowserJavaVersion: 10.67.2
Run by Windows7 at 18:58:27 on 2014-11-04
Microsoft Windows 7 Professional   6.1.7601.1.1252.39.1040.18.2047.601 [GMT 1:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\ATKFUSService.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k Loc... Read more

A:Browsers (IE, Chrome & Firefox) infected with ads that keep redirecting

Hi. I'm checking your log now and will reply with instructions soon.

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RELEVANCY SCORE 76.4

Hello, I've been trying to fix my parent's computer with little luck so I figured it was time to turn to you! Their computer has recently started re-directing to bogus sites from Google searches. Also, in some of my attempts to figure out the problem, I've found that it makes the browser think that either the site is down, doesn't exist, or something is wrong with the Internet connection. For example, I tried to go to avg.com to download avg and it said it couldn't find the site. This has also happened with sites like trendmicro.com and even bleepingcomputer.com. Most of the things I've tried I've had to do in Safe Mode with networking, as that's the only way I can get to these sites to download tools. So a couple other notes:1) the only browsers they use are Firefox and Chrome2) the download/installation of AVG did not get completed. Every time I try to install it, it says there's no internet connection. When I try in Safe Mode with Networking, it gets to a certain point then quits because of some VB error or something. I haven't been able to download the fix they recommend for that either.3) I downloaded and ran both dds and gmer, neither will complete for me. dds just gives me the prompt, then disappears, no notebook pages ever show up. gmer never seems to get through a complete scan without restarting the computer and aborting the scan or simply freezing. I have attached HiJack This and Malwarebytes logs as a starting point for ... Read more

A:Infected - Firefox/Chrome google redirects.

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.----------------------------------------------Please try running Gmer with only SECTIONS checked

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RELEVANCY SCORE 76.4

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

A:Infected with TDSS (?) and Chrome/Firefox keep redirecting

Why did you give me a virus? I hate you.

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RELEVANCY SCORE 76

I woke up this morning to all my Firefox browser tabs not responding. I did a restart on Firefox, the home page never loaded, just got the spinning cursor. Opened Chrome to see if it was a connectivity issue, and my home page was hijacked to avg secure search. Did a search in program manager in control panel, but did not find any instance of the AVG toolbar installed (not sure if it actually is or not, or if the browser just got hijacked). Log files attached/included below:

------------------------------

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041 BrowserJavaVersion: 10.51.2
Run by John at 7:07:34 on 2014-05-20
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8073.3594 [GMT -7:00]
.
AV: Trend Micro Titanium Maximum Security *Enabled/Updated* {5D349EF8-873B-C657-917F-F1D93E101A7C}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Trend Micro Titanium Maximum Security *Enabled/Updated* {E6557F1C-A101-C9D9-ABCF-CAAB459750C1}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32... Read more

A:AVG search redirect in Google Chrome, Firefox browser tabs non responsive

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please download AdwCleaner from here and save it to your desktop.Do NOT click the green 'Download' button(if visible).
Click the blue 'Download now @bleepingcomputer' button.
Run AdwCleaner and select Scan
Once the Scan is done, select Clean
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[S#].txt
Please copy/paste the contents of the log in your next reply.
------------------------------------------------------

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RELEVANCY SCORE 75.6

Hello gmoneygangster3 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "th... Read more

A:chrome and firefox redirect malware (DDS and Attach are inside)

Hello48 Hour bumpIt has been more than 48 hours since my last post.do you still need help with this?do you need more time?are you having problems following my instructions?if after 48hrs you have not replied to this thread then it will have to be closed!Gringo

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RELEVANCY SCORE 75.6

The infection occured when "updating MediaFire desktop" window appreared.  I was using MediFire at the time, but when I tried to close the window using "x", it would not close.  I unplugged the computer from power asap, but not soon enough.  Immediately ran virus & malware scan (using System Mechanic - recommended by a Dell tech a few years ago) and nothing was found.  Attempted to uninstall MediaFire Desktop using "Programs - Uninstall MediaFire" and Control panel uninstall.  Not successful.  Set computer back using "system restore", but the MediaFire update survived.
 
Ads appeared and redirects were common in Chrome and Firefox away from general as well as helpful (anti-malware) sites.  Some of the redirects were to what looked like Adobe but the link was not correct.  Search pages replaced with garbage.  Survey pages opened.  Computer user feels like a dope.
 
Ran Malware Bytes, AdwCleaner, Hitman Pro but the malware persists.
 
Thank yuo for any help you might offer.
Shanna Rendon
 
 
 
DDS:DS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126
Run by Shanna at 13:46:11 on 2014-07-01
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.12279.8686 [GMT -6:00]
.
AV: System Shield *Enabled/Updated* {3030810C-E2AC-B12D-8BB1-B1B8C0193798}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: System Shield *Enabled/Updated* {8B5160E8-C49... Read more

A:Malware : ads, redirects, opens surveys in Chrome and Firefox

 
Download AdwCleaner from here or from here. Save the file to the desktop.
 
 
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
 
Close all open windows and browsers.

XP users: Double click the AdwCleaner icon to start the program.
Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.

You will see the following console:
 
Click the Scan button and wait for the scan to finish.
After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Pending. Please uncheck elements you don't want to remove.
Click the Clean button.
Everything checked will be deleted.
When the program has finished cleaning a report appears.Once done it will ask to reboot, allow this

 
On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt

 
 
 
Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 

Double-click to run it. When the tool opens click Ye... Read more

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RELEVANCY SCORE 75.2

I've tried perfroming these actions below but the adware still appearing, I'm clueless right now-Deleting cookies from browsers, they reappear-Cleaned Temp folder-Resetting browser-Used Hitman Pro-Used Adwcleaner-Used Junkware Removal Tool-Used Malwarebytes-Used Bitdefender Adware Removal tool (found nothing)-Used TDSSkiller-Sysinternals (autoruns)I'm using Windows 10 Pro (Got it from windows insider) on a laptop
 
 

A:Browsers (Chrome, Firefox, etc.) and Steam infected by adware

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===Post both logs for my review.Wait for further instructions.

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RELEVANCY SCORE 75.2

 
Browsers (Chrome, Firefox etc.) infected by adwares (searchpeack.com, utrack.pw etc.) cookies. I've tried perfroming these actions below but the adware still appearing, I'm clueless right now
-Deleting cookies from browsers, they reappear-Cleaned Temp folder-Resetting browser-Used Hitman Pro-Used Adwcleaner-Used Junkware Removal Tool-Used Malwarebytes-Used Bitdefender Adware Removal tool (found nothing)-Used TDSSkiller-Sysinternals (autoruns)I'm using Windows 10 Pro on a laptop

A:Browsers (Chrome, Firefox etc.) infected by adware cookies

Welcome to BC !
 
Third Party cookies which are ad and tracking cookies can be blocked from installing on your browsers. Otherwise those cookies will get installed
when you visit almost all popular sites and most other sites.
How To Disable Third-Party Cookies In All Major Browsers
 
Once you have blocked the third party cookies from installing, you will need to remove the ones presently installed in your browsers.
You can do that using CCleaner.
 
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download

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RELEVANCY SCORE 75.2

Hi All,
 
So it seems that the Firefox browser is hijacked.  When you first open Firefox, instead of the homepage assigned, I get a search bar from search.conduit. com and it reroutes you to random stuff. It also feels like it slows down the browser/computer overall, but I am not sure. Don't know how to fix it and could use a little help.
 
Also, on the Chrome browser, whenever I go to gmail, the tab for gmail is this weird blue flower thingy with a yellow wrench-head looking thing in the middle.  I have never noticed it before when I accessed my gmail.  Is this something new to Google Chrome or is it also the works of a bad guy trying to wreak havoc?
 
The desktop in which these problems occurs has the following info:
Acer Aspire X3910
Pentium Dual Core E5800 
Running on Windows 7 Home Premium w/Service Pack 1, 64bit OS
Please let me know of what tests I need to run to fix this problem.  Any help is greatly appreciated.
 
Thanks!
-lmai

A:Firefox hijacked by search.conduit? Weird icon appearing in Chrome tab markers?

Hello lmai I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", th... Read more

Read other 6 answers
RELEVANCY SCORE 74.8

Recently whenever I use a browser my PC gets all weird, I can't use the keyboard and the malware seems to be using the keyboard by itself by putting a lot of letters in anywhere I go Ex: desktop, Start button, task bar, notepad, browser.

Image( eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
wwwwwwwwwwwwwwwwwwwwwwwwwwwww, and
#b#fddf ) when this happens I can't seem to use my keyboard.

HIJACK LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:46:49, on 2009/11/08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Siemens\Common\TangoCoreService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NTTE\Flets\app\TangoManager.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\svchost.exe
... Read more

A:Any Browser used Firefox, Safari, Google Chrome malware invades my PC>

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 74.8

 Addition FRST.txt   33.15KB
  1 downloadsI'm new to the forum and I am having problems with two of my browsers, Firefox and Chrome. Firefox says can't load XPCOM whenever I try to open it and Chrome malware keeps popping up and redirects even though I've ran several malware programs. Can someone please help? The FRST scan results are posted below.
 
Browserless in Chicago.
 
Thanks,
 
Ylon
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 20-07-2015
Ran by user (administrator) on USER-PC on 21-07-2015 11:35:28
Running from C:\Users\user\AppData\Local\temp\WPDNSE\{00000008-0001-0001-0000-000000000000}
Loaded Profiles: user (Available Profiles: user & whathefk)
Platform: Microsoft Windows 7 Home Premium  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Support.com, Inc.) C:\Program Files\AOL Computer Checkup\sdcService.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore.exe
(ArcSoft Inc.) C:\Pro... Read more

A:Firefox Problem & Chrome Browser Redirects and Malware Problems

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===This program Extensive Red.exe is suspicious.Unless you have installed it and know what it does you decide if you want to keep it.If you wish to keep it remove these 3 lines from my fix below before saving the Fixlist.txt file.() C:\Program Files\Extensive Red\Extensive Red.exeC:\Program Files\Extensive Red\Extensive Red.exeR2 Extensive Red; C:\Program Files\Extensive Red\Extensive Red.exe [8016637 2015-07-12] () [File not signed] <==== ATTENTIONOpen notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

() C:\Program Files\Extensive Red\Extensive Red.exe
C:\Program Files\Extensive Red\Extensive Red.exe
R2 Extensive Red; C:\Program Files\Extensive Red\Extensive Red.exe [8016637 2015-07-12] () [File not signed] <==== ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKU\S-1-5-21-3282449068-2354428585-3331247383-1000\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-3282449068-2354428585-3331247383-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy ... Read more

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RELEVANCY SCORE 74.8

Hello,

For the past month or so I've been having issues. IE9 works fine but firefox always freezes, chrome will only work with the 'no sandbox' trick, and malwarebytes crashes the computer (although it works fine in safe mode). Also, new windows updates will download but cannot install correctly. Any help would be much appreciated.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.6.0_37
Run by Nathan at 10:22:31 on 2013-01-19
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.3034.1302 [GMT -6:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SLsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
C:\Program Files\Common Files\Symantec Shared ... Read more

A:firefox, chrome, malware bytes not working...unknown infection

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/482288 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 74.4

Hey, how's it going everybody? Recently, all of my web browsers have been infected.  They all have redirecting green links and they are capable of installing miscellaneous and unwanted softwares. Also, whenever I try to refresh/reboot/reinstall any of the browsers, the infection comes back and it keeps installing other miscellaneous and unwanted files such as "SearchProtect" or "GAMES4DESKTOPFREE" (something like that). Anyways, I'll post the FRST.txt and Addition.txt logs down below. Thank you for taking the time to assist me. P.S.This whole message (including postng the two logs) took almost 45 minutes due to the infection and pop-ups from my internet browsers-Edit-I had to reupload the FRST.txt and Addition.txt while being under attack by the virus.

A:All Web Browsers (Chrome,Firefox,Explorer) are infected with redirecting links

Hello  Durred, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  I will be analyzing your log. I will get back to you with instructions.  1.Please download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool .Click on the Scan button.AdwCleaner will begin to scan your computer.After the scan has finished...Click on the Clean button.Press OK when asked... Read more

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RELEVANCY SCORE 74.4

Browser Protection - Norton Standalone Safe Search extensions for Google Chrome and Firefox

We have released Norton Standalone Norton Safe Search 1.0.245 extension for Google Chrome and Norton Safe Search 1.0.1.5 extension for Mozilla Firefox browsers. Customers can install Norton Standalone Safe Search (https://us.norton.com/safe-search) browser protection extensions for Google Chrome and Firefox browsers who do not have Norton Security program installed on machines.

Norton Standalone Safe Search extension version number:

Google Chrome: Norton Safe Search 1.0.245

Mozilla Firefox: Norton Safe Search 1.0.1.5
Benefits for you:
See a website?s safety and shopping rating for all of your search results
Avoid malware infected sites on your search results
Safeguard your identity by avoiding phishing sites
Configure your settings to filter out known risky sites that appear within your search results
The FAQ below answers some common questions:

1. How to Install Norton Standalone Safe Search extensions?

To install please go to :https://us.norton.com/safe-search from both Chrome and Firefox browsers separately and follow the onscreen instructions

2. What languages is Norton Standalone Safe Search available in?

English(US ONLY)

3. Where can I post my questions?

Please visit our Norton Toolbar / Norton Identity Safe forum to post your queries.

Source: Browser Protection - Norton Standalone Safe Search extensions for Google Chrome and Firefox
 

A:Browser Protection - Norton Standalone Safe Search extensions for Google Chrome and Firefox

Humm, I was using DuckDuckGo
I will try this. I like the Norton.
Glad they offer this as a standalone now.
 

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RELEVANCY SCORE 74

Pop up virus that affects Firefox and Chrome. Some of the pop ups... jzip, a firefox faux update, spy hunter 4, flix247, etc. I've tried restoring my computer to a previous date, but no luck.

A:pop up virus that affects firefox and chrome

Please run the following scans.Please run the ESET OnlineScanHold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.Double click on the icon on your desktop.Check "YES, I accept the Terms of Use."Click the Start button.Accept any security warnings from your browser.Under scan settings, check "Scan Archives" and "Remove found threats" Click Advanced settings and select the following:Scan potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth technologyESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.When the scan completes, click List ThreatsClick Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.Click the Back button.Click the Finish button. Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically. 1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation. 2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like... Read more

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RELEVANCY SCORE 74

I am have problems with search request redirects in both Firefox and Internet Explorer on my computer when using or trying to use Google.In Internet Explorer, Google search listings will open a redirected link in a new tab when a google search listing is clicked. Looks to be redirecting to 64.5.219.20In Firefox, I cannot even get to the Google home page - going to the web address www.google.com seems to pull up some kind of application google.exeRan Kaspersky which gave a clean scan.Thanks for your help!Deckard's System Scanner v20071014.68Run by Ruby on 2008-07-06 08:51:58Computer is in Normal Mode.---------------------------------------------------------------------------------- Last 5 Restore Point(s) --6: 2008-07-06 12:26:08 UTC - RP368 - Scheduled Checkpoint5: 2008-07-05 20:39:25 UTC - RP367 - Scheduled Checkpoint4: 2008-07-03 20:56:50 UTC - RP366 - Scheduled Checkpoint3: 2008-07-02 19:00:34 UTC - RP365 - Scheduled Checkpoint2: 2008-07-01 13:05:23 UTC - RP364 - Scheduled Checkpoint-- First Restore Point -- 1: 2008-06-29 01:19:37 UTC - RP363 - Installed Ad-AwareBacked up registry hives.Performed disk cleanup.Total Physical Memory: 958 MiB (1024 MiB recommended).-- HijackThis Clone ------------------------------------------------------------Emulating logfile of Trend Micro HijackThis v2.0.2Scan saved at 2008-07-06 08:57:05Platform: Windows Vista (6.00.6000)MSIE: Internet Explorer (7.00.6000.16386)Boot mode: NormalRunning processes:C:\Windows\System32\c... Read more

A:Search Redirect Malware In Both Ie And Firefox

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Download SDFix and save it to your Desktop.Double click SDFix.exe and it will extract the files to %systemdrive%(Drive that contains the Windows Directory, typically C:\SDFix)Please then reboot your computer in Safe Mode by doing the following :Restart your computerAfter hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;Instead of Windows loading as normal, the Advanced Options Menu should appear;Select the first option, to run Windows in Safe Mode, then press Enter.Choose your usual account. Open the extracted SDFix folder and double click RunThis.bat to start the script. Type Y to begin the cleanup process. It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot. Press any Key and it will restart the PC. When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons. Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum). Finally paste the contents of the Report.txt back on the forum with a new DSS log

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RELEVANCY SCORE 74

I have had a problem with my computer for a couple months where any time I searched for something on google there would be a 50/50 chance that the page I was trying to get to would be redirected to some spam website. I put up with this as it wasn't stopping me from using my computer, but it finally got to the point where programs on my computer wouldn't open. Two days ago I completely deleted my c: partition with the windows installation cd and reinstalled on a fresh one. Someone, it is doing it again.

Everything seemed to work fine for a bit, but today search results and even other website links such as on imdb.com are getting redirected. Also, extra firefox windows are randomly opening now and then with google.com on them. Just the main google.com, not result page or anything and not when I am doing anything related to google.

Other things to note: I have three hard drives. 1. C: drive, this had the original windows installation on it, it now has the new windows. 2. X: drive, this is also an insternal drive. I use this for saving my work. 3. Removable external hard drive, just bought this to back up all of my files. Also, this is windows xp sp3 3 32bit.

The first time around I did everything I could think of to fix this. I ran malwarebytes, avira, rkill, ccleaner. Nothing could get rid of the problem. I haven't done anything yet with the new installation except run malwarebytes. I am just really not sure how this problem could have come back... Read more

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RELEVANCY SCORE 73.6

Hi
 
My laptop seems to be infected with what seems to be a browser hijacker.
 
Everytime I load up eother chrome or firefox I got 2 pop up windows http://websearch.hotsearches.info/ & https://uk.search.yahoo.com/?fr=hp-ddc-bd&type=bl-bcr-6YC3K__alt__ddc_dsssyc_bd_com
 
it is alos making the laptop run very slow, I have attcehd the FRST & Addition reports, please let me know what else you need.
 
Thanks in advance.
 
Phil

A:Infected with websearch.hotsearches.info/ Browser hijacker? on chrome & Firefox

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file. 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>... Read more

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