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Yoga 920-13IKB blue screen error every couple of days

Q: Yoga 920-13IKB blue screen error every couple of days

Hi, Did anybody experience frequent blue screen errors on a Yoga 920? I bought mine a few months ago and it has been crashing every couple of days for the past two months. It also does not seem to function properly for most of the time. Even an excel document seems to force it terribly. Sould I consider sending it to service? Thanks,Gabriel

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RELEVANCY SCORE 200
Preferred Solution: Yoga 920-13IKB blue screen error every couple of days

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 78

Hello,I have many issues with my Yoga 920 that I purchased less than a month ago (but over 14 days). The machine runs Windows Home Intel(R) Quad(TM) i7 8550U  16GB RAM 526SSDFirst as stated above the screen flickers. However, this is only when I travel to my parents' house and connect to their wifi and sometimes at my school in certain locations.Another issue is when typing my cursor often jumps in the text box so I have to erase and reposition my cursor. This is extremely annoying!Next my event log has a TON of error codes; however, I am not a developer so I have no idea if these errors/warnings are important. When I run Lenovo Companion, Webroot or previously McAfee nothing is reported. Is there anyway someone from lenovo can connect to my laptop remotley to figure out what is going on? 

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RELEVANCY SCORE 74.4

hello ppl,
10 days ago i got a blue screen error while i was on line, today i got the same error a while after i turned on my pc.
The image :
Txt file :
"Server=watson.microsoft.com
UI LCID=1033
Flags=123152
Brand=WINDOWS
TitleName=Microsoft Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
RegSubPath=Microsoft\PCHealth\ErrorReporting\DW
ErrorText=A log of this error has been created.
HeaderText=The system has recovered from a serious error.
Stage2URL=
Stage2URL=/dw/bluetwo.asp?BCCode=a&BCP1=06082075&BCP2=00000002&BCP3=00000000&BCP4=804DFF88&OSVer=5_1_2600&SP=1_0&Product=256_1
DataFiles=C:\WINDOWS\Minidump\Mini042505-01.dmp|C:\DOCUME~1\dinara\LOCALS~1\Temp\WER1.tmp.dir00\sysdata.xml
ErrorSubPath=blue "

minidumb : http://s26.yousendit.com/d.aspx?id=1L4XXIMTVF1RP1NMEUKI4Y61YU

and finally a scan with hijackthis just in case.. :

Logfile of HijackThis v1.99.0
Scan saved at 09:07:22 PM, on 4/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Crypto\AccessRunner ADSL\CnxDslTb.exe
C:\WINDOWS\System32\mga... Read more

A:Blue screen error twice in 10 days :-/

*athlon amd 1800
*windows XP
*graphics card : matrox millennium g550
*sound card : soundblaster audigy
*speakers : creative 4+1

First error in event viewer :
Second error :

 

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RELEVANCY SCORE 73.6

Okay, so two days ago, I installed EA's Origin, then bought and downloaded Mass Effect, Dead Space, and Battlefield 3 because I was about to get the last cable for my video card. I downloaded and installed these games. Then, when I went to restart my computer I get to my bios post screen, then windows starts up, then a quick blue screen, and then a system recovery option finally came about (after the bios stuff again) and after it automatically fixed whatever problems there were. I didn't make a copy of that error report, but I went onto Origin again, and reinstalled Mass Effect, Dead Space, and BF3 as they got uninstalled in the "fix". Then, I restarted my computer again, and got the blue screen again. Then, I had to go to the system recovery after windows couldnt auto fix the problem. And again, my games got uninstalled and everything else I installed after them. So I said forget it. Now, yesterday, my new power cable for my video card in the mail, and while my computer was off, I simply connected the cable (after removing the side panel, of course) and replaced the panel. And booted up. It booted up perfectly fine. Then, I go to the AMD website and get the driver for my video card. Then, it again, restarts due to needing to for the video card, and everything boots FINE. So.. I install the games again... And play them, then this morning (so I know everything is getting proper power otherwise I wouldn't have been playing all day yesterday), I restart... Read more

A:Blue Screen Error Just Started Two Days Ago..?

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RELEVANCY SCORE 73.2

Ok, so I bought my Yoga 910 (4k/i7/16gb/512ssd) just a few days ago and, besides the fan noise (which I am currently working on) as well as recently discovering the issue I am about to discuss, I absolutely LOVE this machine! It is a workhorse and the build quality is amazing. That's saying a lot coming from a previous Mac user... Anyway, I was looking around today while trying to get the fan issue resolved and I noticed that the Full Charge Capacity (FCC) of the battery is only 75410mwh, while the actual Designed Capacity is meant to be 78000mwh. It is about a 4% performance decrease basically right out of the box, is that normal? I only ask because I originally bought the FHD/i7/8gb/256ssd version, before exchanging it for the upgraded unit due to liking it so much, and noticed that the FCC on the original one was actually 80102mwh, quite a bit higher than the designed capacity. Not sure if there is a setting preventing the PC to charge to the full amount or what? Maybe I just got a battery with lower ratings? Any help would be MUCH apppreciated!

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RELEVANCY SCORE 72.8

System detail:

Hewlett Packard m9600t
Intel Core i7 940 @ 2.93 GHZ
Windows Vista 64-bit Home
4 GB RAM
768 MB NvIdia Geforce 9600 GS

Problem detail:

A few nights ago, I got this BSOD while searching the internet. It has not reappeared. The details in the error popup at startup read:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000136697
BCP3: FFFFFA600BC32DA0
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

The BlueScreenView file is attached to the post.

I have been having a problem lately where Yahoo Messenger, Internet Explorer, and SVCHost balloon in memory usage and become laggy (but usually not unfunctional) such that, for instance, Yahoo Messenger messages entered with the enter button take about 5 seconds to appear. I think this might be associated with this problem, as my Yahoo was acting mondo slow and the only reason I wasn't attending to that is that I was primarily searching the internet and trying to get a list of things done for my work.

What is this indicative of? I did an internet search and I found some people speaking of video drivers and others speaking of corrupted .exe files. I thought I'd check with you guys first.

None of my anti-malware software is showing any sort of virus activity, also.

Thanks in advance. You guys are lifesav... Read more

A:Blue Screen Error While Surfing Internet a Few Days Ago

Well, one BSOD is rather meaningless.It could just have happened. It may be part of your issue, but it's impossible to judge anything from BSOD.I'm interested in this:SVCHost balloon in memory usageWhat is the exact message?Did you try another browser to see, if it works fine?

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RELEVANCY SCORE 71.2

Everytime I boot up windows normally I get this blue screen:

http://s20.photobucket.com/albums/b2...t=download.jpg

I can boot up in safe mode, safe mode with networking, and safe mode with command prompt. I am able to perform a system restore, and that fixes it until I restart again, then the same blue screen comes up.

It's kind of weird how this happened, I was converint some files on my computer for my ipod for a few hours straight, turned the laptop off, b/c i thought i was done wiht it, but wasn't, go to turn it back on and this happens. I ran norton full system scan, only found cookies, ran speed up my PC, deleted over 1500 files, still that blue screen.

specs:

HP dv9500t
Vista Ultimate (64-bit)
Intel Core 2 Duo processor T7500 (2.20 GHz;4 MB L2 Cache;800MHz FSB)
17" HD BrightView WS (1680x1050)
2GB DDR2 Mem
511MB NVIDIA 8600M GS
200GB 7200RPM SATA Dual

HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:27:39 AM, on 1/20/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Normal

Running processes:
c:\Program Files (x86)\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Butt... Read more

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RELEVANCY SCORE 69.6

I am looking to upgrade my lenovo yoga 910 13IKB screen to one compatable with an active digitizer that is available with some of the newer models. From my understanding, as long as the form factor is the same(fits computer) and the connector is identicle it should be possible with just a torx driver. My finance's laptop is a generation newer (has digitizer pen) and seems to have the same dimensions as mine. Has anyone tried this or know if I am missing something? Thoughts?

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RELEVANCY SCORE 69.2

Constant problem since purchase. Clearly a widespread production problem with this model based on other forum posts. No solutions found on those threads. Replacement device visibly needed. Device is unusable. I have US warranty but I am now based in Ireland. Lenovo's production faults should not cost me time or money.

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RELEVANCY SCORE 69.2

My laptop has stopped auto rotating the screen when flipping it into "tent" mode, also keyboard does not disable.   I've updated drivers and that didn't help.    Thought I saw something about a "facepalm" sensor setting but don't know how to enable it (if this is the problem). 

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RELEVANCY SCORE 69.2

I'm experiencing a very annoying blinking/flickering of the built-in 4K display.Have a look at this short video: https://www.youtube.com/watch?v=Vdd4UICu_T4On the movie it isn't nearly as bad as in reality. The flickering is only visible with a blue, dark gray or purple color background. White, red or black is fine. The issue appears to be independent of the OS - the same can be observed in Linux or even in the BIOS.It all started after I attached a second screen (FullHD 24 inch using Thunderbold->HDMI adapter) in Windows 10 (latest Intel display drivers as of January 26, 2018).Just after connecting the external display the laptop screen went gibberish but the external display worked fine. After disconnecting the screen and restarting the computer the blinking started. It looks like a problem with the refresh rate. The laptop display behaves like an old CRT display with a low refresh rate I found this procedure https://support.lenovo.com/pl/en/solutions/ht500364 in another thread and followed it but unfortunately it didn't help.  The computer is almost brand new (bought in December, top version i7-8550U, 16GB RAM, 1TB NVMe, 4K UHD display). Any help appreciated. 

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RELEVANCY SCORE 68.8

Just received my lenovo yoga 730, when trying to move the screen up or down, the screen flickers grey.Lenovo Vantage says that there are no updates available, and the problem still happens in the bios. 

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RELEVANCY SCORE 68.4

Hi guys,  I've damage my Yoga screen, I have a broken glass on the surface of the screen. The laptop is working fine but touch screen is crazy.  So I just want to replace the screen by myself (laptop is out of warranty).  Could you recommend some replacement? I found some links: https://www.screens-people.com/product/5d10m35107-13-9-for-lenovo-yoga-910-13-ikb-lcd-touchscreen-wi...This one is 4k resolution, it will be working fine?  https://www.laptopscreen.com/English/model/Lenovo/YOGA~910-13IKB/

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RELEVANCY SCORE 68.4

My Lenovo Yoga 720 13IKB (80X6) has a screen flicker.  Can Lenovo support please help?  Is this a hardware or software problem?  

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RELEVANCY SCORE 68.4

I've had this laptop for a couple of months and I've recently started having this issue where the screen begins to flicker when it is at max brightness. It doesn't happen all the time but it almost always happens when at max brightness and sometimes when at other brightness levels. Is there some sort of software fix for this? and if this is a hardware issue, will it be covered under the warranty?

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RELEVANCY SCORE 68.4

Hello, the touch screen of my Yoga 720-13IKB is not working. There was a system update from lenovo vantage on 15-5-2019 and the touch screen stopped working after 5 days. Is the problem related to the update ?  Please help.!

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RELEVANCY SCORE 68.4

My screen keeps flashing from yellow light to blue light. I've tried the traditional turn off and turn on again and have toggled with the night light setting. It is currently in the off position and is still flashing. I don't know what to do!

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RELEVANCY SCORE 68.4

I purchased my laptop July 2018.  As of this week I have had significant screen flickering issues where the screen flickers between black lines and completely black.  At times, the computer is useable without any flickering.  All Windows updates and drivers are up to date.

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RELEVANCY SCORE 68.4

We have issue with 3 x Yoga 720-13ikb out of box. No HID compliant touch screen visible under device manager and therefore no touch working. Did a factory reset without change. Installed windows stand alone copy, same issue. Did I read somethgin about usign older BIOS? How do I get hold of an older BIOS? Any other solution anyone knows about?

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RELEVANCY SCORE 67.6

Is there known current batch that is known to have fixed all flickering ? https://www.youtube.com/watch?v=dkDLOeopwtk

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RELEVANCY SCORE 67.6

My Lenovo Yoga 920-13IKB is a 2 in 1 laptop running Windows 10 Home.  Meaning full Active S Pen and Touch screen.  After installing the Version  1909 update, it's Device Specifications (via Windows Settings) Pen and touch:  No pen or touch input is available for this display.    In Device Manager/Human Interface Devices, no HID Touch screen device or driver is available.  The Wacom Device cannot start.  I'm assuming because Version 1909 eliminated the pen and touch support. I ran a full restore of Win 10 Home (no pen or touch support found), ran a driver update scan via Lenovo.  It identified a "Touch Panel Pen Driver - 10" driver to be updated.  Update the driver and reboot and nothing has changed.  Start the Lenovo Pen Settings App and get a message that the Wacom Pen Driver is required.  Odd, since the Wacom Device won't start as stated above.  Follow the Lenovo Pen Settings link to download the Wacom Pen driver, install it, no change in functionality.  Same process before and after v1909 update with no Pen or Touch support.  It's barebones, no antivirus, firewall, anti-malware to get in the way. The machine came with a HDD partition of drivers but nothing identified as an HID touch screen.   Brett

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RELEVANCY SCORE 67.6

Lenovo Yoga 920 within a few minutes screen flickers and goes black. When you siwtch laptop and restart, screen stays black. Need to keep it off for a while and restart to get screen up and workign for a few minutes. Updated BIOS to latest . Not sure about firmware update. Any advse is appreciated

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RELEVANCY SCORE 67.6

Hi...I am hoping to get some guidance on an issue that I am having.  We bought my daughter a Yoga 730 for college in July and she started experiencing issues with the screen flickering to the point she cannot use it except for in tablet mode.  In tablet mode she says it does not flicker at all but it is harder for her to use (and she honestly should be able to use it as a laptop also..that is why we chose the Yoga).  I purchased it via Amazon and their tech support sent links to update the BIOS etc. which my daughter has done but the flicker continues. My problem(s) are these 1) Get the flicker issue resolved.  Since it works fine in tablet mode it most likely is not a software issue and I have read quite a few posts online about the wire to the display being pinched but need someone who knows about these things to take a look at it and resolve the issue.  2) She is at college 13 hours away and needs to use her laptop on a daily basis for school.  The 13 hours means I cannot drive over to her dorm and take a look at it and her need to use it means she cannot go without a machine for long. If someone could provide some insight into how Lenovo typically handles these types of issues and what type of turnaround time she can expect?  There is a warranty place near where she is at school and that might help with the shipping time etc. but not sure. Thanks in advance....

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RELEVANCY SCORE 67.6

I purchased this laptop about 6 months ago and it cracked right at the hinge for the screen. The touch screen no longer functions properly and the screen flickers black. The laptop has been treated with care the whole time and was never dropped or anything like that. This crack merely developed from using the laptop as intended. I called Lenovo customer service and they said the warranty did not cover physical damage. I asked to speak with a supervisor and she did not care at all that I had an unsatisfactory product. This laptop is either poorly designed or built with cheap parts if it can not withstand opening and closing the screen without cracking. I am very surprised that Lenovo is clearly not concerned at all with the quality of their products or customer satisfaction. 

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RELEVANCY SCORE 67.6

I bought my PC about 3 weeks ago at a Best Buy in Houston while I visited the united states. About one week after I got it it started to flicker at random times and I don't know what to do.  I have checked online and tried all the solutions including:upgrading graphics driverdisabling some settings in the intel graphics control centerreduce screen refresh frequency (I couldn't do this as the new update to the windows 10 fixes the rate at 60Hz)disabling automatic screen light adjustmentchecking for verified updated BIOS from lenovo website and installing itrunning checks from safe mode non of these solutions is working. Please help me as I am now back home in Nigeria and cannot possibly return the laptop to bestbuy or send it for repair to Lenovo. I really need this laptop functional for school as I spent a lot of money to get it.

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RELEVANCY SCORE 67.2

Looking for the part number and where I can buy a screen replacement for my Yoga 920-13IKB Laptop (ideapad) - Type 80Y7. Screen cracked (touch no longer working) and I cannot seem to find anywhere online showing the replacement part. Have called many repair places and they cannot find as well. This is the 1080p model. Thank you, Jeff

A:Yoga 920-13IKB Laptop Type 80Y7 Screen Replacement

Welcome to forums.
 
Have you tried parts lookup and then Lenovo Encompass store?  Don't post you serial number online.  If you input at the parts lookup site you  should be able to confirm the part number.  I input just generic 920-13ikb at parts lookup.
 
I'm not saying price is great but they do have it at Encompass store.
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-920-13ikb/80y7/par...
 
https://lenovo.encompass.com/item/11450382/Lenovo/5D10P54228/

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RELEVANCY SCORE 67.2

My Yoga 910 turns off the external screen - not when I do anything at all - but when sitting in front of it with external screen. When I leave the desk - then it turns itself off - or rather turns the external screen off. It is sooo weird - I do not TOUCH ANYTHING - just by myself standing up and walk away. It does not happen every time - more like in periods - some days it days - everytime I go away. Other days it just behave normally. This happens when i use my Yoga as a desktop with external screen, external mouse and external keyboard and only using external screen. Bob Johnston

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RELEVANCY SCORE 67.2

Hi all,Seems this Yoga 920-13IKB Laptops (ideapad) are not so good as was advertsied. The first computer had some technical problems, so has been changed. This second one has now another problem - the screen started to shake after start up. Any ideas? Maybe need to just ask money back? Arman

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RELEVANCY SCORE 66.4

I have noticed that on my Lenovo Yoga 720?13IKB on the lowest brightness setting the screen shuts off.  Please have an update for the laptop that fixes this.  I do not want the screen completely shutting off on the lowest brightness setting.

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RELEVANCY SCORE 66.4

Purchased new from Best buy in May 2017.  All has worked perfectly until now.  Left my computer for a while while it did some Win10 updates and come back and the Lenovo splash screen is on the screen.  Will not go past that.  I can shut it down by holding the power button but when restated the keyboard lights up and the splash screen comes up and that is it. I have tried pushing the little recovery button while the laptop was off and it does the same thing as the power button and sticks at the splash screen.  $1800 door stop!!! Anyone got any suggestions

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RELEVANCY SCORE 65.6

I have a new laptop and whilst it worked in tablet mode for a bit it suddenly stopped working. As soon as the machine is fully flipped, the screen goes blank.  All updates installed and fully up to date

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RELEVANCY SCORE 65.6

I have been suffering with the screen flicker mentioned in a number of other posts.  However I have had the sense that it was not related to hardware.  The reason being that any moving of the screen or tapping of the screen joint would not cause any change in the flciker. I took the back off and tried the fix that is shown on YouTube but then a few days later the same issue was apparent. Then I caught that it seems to be related to Firefox.  A tab for BBC news had the flicker, a different tab did not. It also seemed to be related to only a section of the webpage that was open, as scrolling would stop the flciker.  Chrome on the same page did not flicker.  Even in window mode the Firefox tab flickered and would do so with Task Manager open. All drivers are current and all software up to date. I turned off the Hardware acceleration in Firefox and the tab was fine after.  That said I have seen the issue in another app so I wonder if it is a fault with using the video memory sharing or something like that.  Either way I wish Lenovo would be more proactive in trying to resolve the issue. 

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RELEVANCY SCORE 65.2

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month. We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - Code: DRIVER_IRQL_NOT_LESS_OR_EQUALWhat Failed: dump_storport.sys I have:Included the latest SCCM driver package in our repository and verified it is installing these driversUpdated the BIOS to the most current (1.13?)Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the deviceRun the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old) Since we can't deploy like this, What can I do in order to get this fixed? 

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RELEVANCY SCORE 64.8

Good evening I am hoping that we as a community can get this issue solved. Lenovo must do a recall on the Yoga 730 for the very clear and apparent screen flicker problem that has affected 100s and possibly 1000s of people. This is an obvious design flaw that causes the hinge design to cause stress on the display cable attached to the motherboard. I have called Lenovo support but because the warranty is past (of course) they cannot do anything. If this was a random issue it would make sense. But since this is a very common issue that warrants some form of recall I must share my frustration as the Yoga 730-13IKB Laptop (ideapad) - Type 81CT is othewise a fine computer. Join me in calling for an official response from Lenovo so that they will fix this problem that is clearly their fault. Thanks

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RELEVANCY SCORE 64.4

Hello, After my computer battery life decreasing dramatically i did a battery calibration and screen flickering is not so disturbing now. And upgraded latest version of intel hd graphics driver manually. Nowadays system is closing suddenly and warning this message. 

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RELEVANCY SCORE 64.4

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













Solved!

Go to Solution.

A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 64.4

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













Solved!

Go to Solution.

A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 63.6

I bought the Yoga 720 13IKB Type 81C3 - Model 81C3005LPG - last week to use it for photo edit and I noticied that the screen have strong yellowish tint.I tried to find a calibrated ICM (or ICC) color profile on the vga_drivers folder but could not find it.Also tried to use the windows 10 color calibration tool with no satisaftory results. I'm really disapointed and before start to tell the world on photo forums that this laptop is not suited to photo edit because of this super strong yellowish tint screen I decided to ask here if any members of the comunity or the Lenovo support team have any ICM color profile file that minimizes it.Note that this model have the BOE06FA panel and not the LG (like some USA models I believe).Thanks in advanceHugo Veríssimo

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RELEVANCY SCORE 63.6

I am getting this screen several times a day which makes my computer restart and it's driving me nuts.  Can someone please help me out? 

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RELEVANCY SCORE 62.8

Hi, I'm running win 7 and have been getting occasional blue screens.

The error message is bad_pool_caller. After completion of the sfc/scannow, it reported: "Windows Resource Protection did not find any integrity violations."

I've attached the dump file below.
 

A:Blue screen every couple of weeks

This appears to be caused by the Intel WiFi driver.

Go to the support site for your PC and look up the drivers for your specific model, then download and install the Intel WiFi driver and install it. See if that helps.
 

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RELEVANCY SCORE 62.8

I seem to be having the same problem that a lot of people are having. Only for me, my computer is shutting off and restarting every ten minutes or so.

I have a completely new computer, bought less than one week ago, with Windows 7.
AMD Pheonom II X4 910
2.6 GHz
8 GB RAM
64 bit
ATI Radron 4350 display adapter

Everything worked fine until today when suddenly it started this frequent crashing. Prior to the start of the problem, I hadn't installed any new software for over a day.

I'm hoping to post this before it

Here are the two most recent minidump files... I don't have the slightest idea for why Windows 7 is doing this, so any help is appreciated

edit: to be more specific, the BSOD only occurs every few times it shuts down. The other times, it merely restarts and gives the safemode option screen.

A:Blue Screen every couple minutes

A stop 0x124, also known as a "Machine Check Exception". The hardware has signalled an uncorrectable fault and Windows is passing the message along in the form of a 0x124 BSOD. Both crashes are the same. Here's the standard write-up for that error:

"WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon."

In your case, the automated dump analysis has detected a relatively specific issue:

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Try to update the BIOS and the hardware-related drivers (video, NIC, chipset...). Don't over-clock or under-cool. Beyond that, give it's under warranty presumably, personally I'd take it back to the shop.

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RELEVANCY SCORE 62

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 98DD3A3D
BCP3: 8837B8FC
BCP4: 8837B5F8
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini111909-02.dmp
C:\Users\Natalie\AppData\Local\Temp\WER-94489-0.sysdata.xml
C:\Users\Natalie\AppData\Local\Temp\WER4EAB.tmp.version.txt


I don't know what to do, please help. I'm not a computer person so I've got absolutely no idea. My one guess is its something to do with the display driver maybe because that has been stuffing up a bit of late, in the way of the screen going black for a couple of seconds then recovering.

Thanks

A:Blue Screen of death a couple of times a day

Please help

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RELEVANCY SCORE 62

I just purchased a Yoga 530 on "Cyber Monday". First I was very happy with the performance and the design. After a few days of use, the touch screen just stopped working. I tried all the methods mentioned online like disabling the driver and enabling it again, restart, a fresh installment of the driver and even resetting Windows 10. Is there anything else I can try? Btw. the active pen still works somehow.

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RELEVANCY SCORE 61.2

idiot me i put an inkpen in my laptop and shut the top.  busted the screeen...........then on ebay i bought a aftermarket screeen..............had my local shop put in.  local shop had trouble with the connector wire..........had to buy a new one..............screen worked for two days............now its intermittant.    ............its worst if i move the cursor . or push butttons very fast..........then the cursor goes crazy on its own and the screen goes haywire..........sometimes going black.  sometimes hay wire................now i have a yoga 900 touchscreen.............how should i proceed with this.......on ebay the chinese guy said dont start a return dont give bad feeedback contact me to work it out.  i did the oppposite i immediately started a return and bad feedback. now hes not responding.  lets face it ebay does nothing really to help...........now im in 160 for screen and 100 labor.........i cant remove screen to return.. its in my computer..........if i take this unit to a lenovo service center can they sort out what is wrong with my unit????????? sometimes the screen works fine sometimes not...........computer shops are telling me that the connector wire to motherboard is finiky and sometimes connector from china screen maker isnt right and sometimes the connecctor  gets pinched in the watchband thing
 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 61.2

Hello,

I am not sure if this is the correct location but this is my issue. Every couple of days my computer just randomly crashes and I get the blue screen of death. I found this program that analyzes the crashes and I am posting the report:

System Information (local)
Computer name: DESKTOP-EERM01H
Windows version: Windows 10 , 10.0, version 1903, build: 18362
Windows dir: C:\Windows
Hardware: MS-7B12, Micro-Star International Co., Ltd., MEG Z390 ACE (MS-7B12)
CPU: GenuineIntel Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz Intel8664, level: 6
16 logical processors, active mask: 65535
RAM: 34282553344 bytes (31.9GB)

Crash Dump Analysis
Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Wed 1/15/2020 11:24:54 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFB306D5708028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\pshed.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Platform Specific Hardware Error Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took pla... Read more

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