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Windows setup cannot proceed.

Q: Windows setup cannot proceed.

Okay, it seems the model computer I have has had problems all across the boards. Well, I'm on an Emachines T1840. I recieved this computer from a teacher at Job Corps. She told me there was something wrong with the motherboard and that the screen stayed blank at startup. I went and bought a new ATI video card since it seemed the onboard video card was burnt out somehow. Then after we installed the new video card, we booted it up. Halfway into startup, it started rebooting it's self. There was a Windows XP Partition on it, so we figured that was corrupt and we installed a version of Windows2000 from a boot disc. Well, that got as far as putting in a registration key. We couldn't find a working key for that, so we went and bought a windows XP upgrade disc. We got past the registration key entry and it began installation after a brief reboot. Now, it stays at 39 minutes remaining, and after about 15 minutes it brings up a blue screen. It says something along the lines of this. "Setup cannot continue, cannot read file (Forgotten file name here)" And then it says "If this is the first time you have recieved this message, reboot and continue setup" And then it proceeds to dump the physical memory. I re-did setup a few times with the same error message. So, I'm just wondering, what the heck am I supposed to do? It's actually pretty rare that I'm stumped on something like this.

Preferred Solution: Windows setup cannot proceed.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows setup cannot proceed.

Hello? Jeez, nobody seems to know what's wrong I guess

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I have a problem guys . .My PC wont proceed to desktop environment, after I turned it on, its all black screen and you will only see the cursor. . Anyway my PC is ACER Aspire E1 471 - 32344G50Mnks, core i3, 500gb HD,Win 8. .
Pls Help guys. . is there any technique to do, or maybe hard reset it?. .

A:Windows 8 cannot proceed. .

Have you tried pressing the delete key at startup ?

If you can get into safe mode you can refresh or restore it.

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I put my computer to return to the "out of the factory" settings but the computer died while it was setting up the starting services. Now everytime i turn it on it says Setup startng services. But and error message comes out that says " the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows , click "oK" to restart the computer, and then restart the installation" I press enter and it just restarts and does the same like a loop.

A:Windows Installation Cannot Proceed

System manufacturer and model?


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hey friends,,,,, got a problem here,
last day i set my laptop on sleep... and after 15 min i picked it again,,,i saw it was turned off ! i switched it on and after that it about an hour but the windows did not start...
i tried to renew the windows , so i did format the drive C, as i install windows in it!,,, but the installation did not proceed,, even 1% not... so plz frndz give me any idea .... thanx

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UPDATE--When I start windows normally it takes a little longer than normal to finish loading, and then appears normal. However, when I try to start any program everything freezes. ctrl-alt-del does nothing. The same thing happens when loading windows in safe mode and safe mode with networking enabled. I have tried system repair through f8 several times and logging shows that system volume is corrupted but that it was repaired. (it has said this several times.)

After several minutes this error message appears:

winlogon.exe-Application error
installation at 0x761f4ce6 referenced memory at 0x761f4ce6.
required data was not placed into memory because of an I/O error stat. of 0xc0000056.
I have a toshiba satellite l305-s5894 running vista. Windows would not allow me to load, uninstall, change, move, or open anything. Basically once windows had loaded, I was unable to do anything. I ran startup repair through f8 advanced boot options and the repair log showed only that the system volume was damaged. I hit finish to restart the computer which, after the toshiba startup screen, goes directly to the windows error recovery screen. I have tried both options (start windows normally and launch startup repair) these options respectively either bring up a blue error screen which only stays up for about 2 seconds before disappearing and returning to the windows error recovery screen or show that windows is loading and then shows a black screen with the pointer from which I can do nothi... Read more

A:Unable to proceed after Windows is loaded

Have you tried running Scandisk (in hard drive properties) with both options checked to see if the hard drive can be repaired? Go into hard drive options, click the Error-checking tool, and select both options. The next time you boot your computer it will run the CHKDSK utility and scan for and repair hard drive errors.

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Alright already--after trying 4 times with no success to do a Windows Update and also trying the suggestions Microsoft has mapped out, I am at a loss as to how to proceed. When connected to the MS update site, it scans my computer for updates and then attempts to install the Windows Genuine Advantage Validation Tool. Midway through the installation, it suddenly halts and says it was not installed.

I tried MS's suggestions which are mainly creating prompts for ActiveX controls. But to no avail. It does not help.

I assume that if I can't get this corrected, I will never be able to receive Windows updates again?

I have a genuine copy of Windows XP Home. It was installed on my computer when I bought it last year from a local retailer. I have easily done previous updates on this computer with absolutely no problem.

Help! Any suggestions?

A:Failure To Proceed With Windows Update

Microsoft will help you with Windows Update problems. There are a number of reasons why it won't work. But perhaps you can find help from one of these two sites:MicrosoftWindows Update Problems

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It seems that there are already many discussions online for "Windows 8 Automatic Repair Loop," however from reading through many of them I feel my situation may have 3 notable differences: 1. In almost all the discussions I read, it seemed that the error consisted of some kind of automatic loop, where the computer is cycling between various states all by itself, with no input from the user, in an infinite loop. In my case there is no such 'automatic' loop, it's just that selecting "Continue to Windows 8.1" or rebooting brings me back to the Windows Recovery Environment Boot Options Menu. I have been able to do other things such as access the BIOS menu, or access the Command Prompt from within the Troubleshoot > Advanced Options within the Boot Options Menu. 2. I was not trying to do any system recovery / shut off my laptop while it was operating / anything out of the ordinary when this happened. Last night I finished using my laptop, selected "Shut Down" by right-clicking the Windows Start icon in the lower-left of the screen just like I always do. This morning I powered it on as usual, but under the "lenovo" logo it said "Preparing Automatic Repair," and then presented me with the Windows RE Boot Options Menu. Now any time I either reboot or select "Continue to Windows 8.1," I always wind up back at that same Boot Options Menu. 3. Attempting the solutions posted in those discussions has not had any effect. I have read recommendations for doing a S... Read more

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We use Desktop Central to manage our windows updates. I've come across a new error that I have not seen all year. They are telling me it's a Microsoft error and they have no information on it. 
I have a couple of Windows 7 machines that have the following error on multiple updates.
An attempt was made to create more links on a file than the file system supports.

Of the machines having this issue, they're not all the same KB. Using one of the machines as example, it's having this issue with 3 updates.
2019-10 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4519976)

2019-09 Security Only Quality Update for Windows 7 for x64-based Systems (KB4516033)

2019-08 Security Only Quality Update for Windows 7 for x64-based Systems (KB4512486)

Seems like the standard Windows Updates fix's aren't working. Software distribution folder rename, fixit tools, etc. I'm not see this on any of our Windows 10 machines. 
Any idea how to go about resolving this? Reimaging is way at the bottom of the list due to these machines being at remote sites. 

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I have purchased an old Dell Inspiron 510 m. I have got HP PSC 1210 all in one printer. When ever i put HP printer installation CD in the PC, after few minutes it ask me to put original Microsoft Windows XP CD which came with the laptop to complete the installation.

As i have purchased an old laptop, the seller didn't had the original windows XP CD which came with the laptop.

This is what it says exactly-

Windows File Protection

Windows Files must be installed for your installation to proceed

Insert your Windows XP Professional CD-Rom Now.

There are three choices- Retry, More Information. Cancel

I have also used 2 methods suggested by Microsoft but that didnt worked. Here are the solutions prescribed by Microsoft-


Please help as without printer installation, my work is getting affected.

A:Windows Files must be installed for your installation to proceed

I believe the only way around is to get a Windows XP CD - Home or Professional - depending on what you have installed. It doesn't have to be the one that came with the laptop though so if you have a friend you can borrow one from it should work fine.

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Completed a fresh install, formatted, windows 7 home premium all is fine until it goes to start services (setup is starting services) then the screen flickers and I get the message. "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation"

This then becomes and endless loop, I have started again delete partitions format let windows do it all and the same result, tried safe mode - no go tried repair no go searched internet for help tried some of that stuff with dos prompt- still no go.

Tested Hard drive with windows - no issues, tested with third party software no problems

Laptop originally come with Win7 and even tried to cheat and install xp but that also failed, thought if I could get xp on I could upgrade - but failed.

In your hands community

A:Computer restarted unexpectedly windows installation cannot proceed

You are deleting all partitions during the booted install to get it cleanest, and following the other steps for a Clean Reinstall Windows 7? Those steps assure you'll get and keep a perfect install.

If after doing those proper preparations it still hangs Starting Services, then first try entering Device Manager - Access During Windows 7 Installation to disable any erroring drivers shown there, and if that doesn't help try new installation media as discussed in Step 1 of tutorial

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Dear Tenforums,

As I was doing some defragging i noticed that several of my most fragmented files were stashed away in the windows.old folder. I thought this folder was for recovering old installation and personal files? ain't that the thought of said folder?

Moving on, as I want to clear up some disk space and up until now never had any use (atleast that i know of? enlighten me if u want) the windows.old folder; i figred i'd delete it; or atleast delete some of the "big files" that came up during my defraging, as some were old install files and movies etc.

I then noticed after streaming a netflix movie earlier today (before defragging) that it was actually stored inside the TEMP folder INSIDE the windows.old folder.
I then proceeded to "run" --> TEMP and %TEMP% and noticed these folders were pretty bare in terms of content.
Thus, although i might be wrong, it appears as my windows have put the TEMP FOLDERS inside the windows.old folder, rather than in the "new" windows folder etc.

This thus makes me a bit scared to delete/cleanup files and/or the whole windows.old folder.
How shall i proceed? will deleting/cleaning it up screw something over in terms of me "loosing out on my temp folder" etc. etc.


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Hi. I was previously using windows 7 home premium 64 bit on my computer. The computer worked for around 2 years and one day suddenly went BSOD on me, with various problems from disk read errors to "video driver failed to initalize". After my roommate tried all the system recovery options (which all failed), he decided to use his recovery disk to do a factory reset of the computer (it's his computer). This got rid of most of the problems, with the exception of disk read errors from time to time. However, during the setup of the computer, we got the "The computer restarted unexpectedly or encountered an unpexted error. Windows installation cannot proceed." error, which just leaves us in an infinite loop (unless we get a disk read error). Windows 7 came pre-installed with the computer, so we dont have any installation discs. The only disc we have is a recovery disk that lets us get to the system recovery options. The computer was a plug-in-and-use computer meaning that we dont know much about the system specs other than the sticker that came on the side . I included it in case anyone is intrested in it.
Any help would be greatly appreciated.

windows 7 home premieum 64 bit
intel core i3 processor 550
6gb DDR3 memory
1TB hard drive (dont know the name or anything)
NIVIDIA GeForce 315 1024 MB

A:The computer restarted unexpectedly... Windows install can't proceed.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective, replace it. Use the recovery disc you have or you can download a legal copy from here: Official ISO Downloads

Following taken from here: Digital River Direct Download Links for Windows 7 Editions Free

I'm including only the English versions.

Microsoft’s partner Digital River is providing the direct high speed download links for the Windows 7 all editions, The download links are available in English,French,German,Spanish languages.

The installation ISO files of Windows 7 are hosted on the server msft-dnl.digitalrivercontent.net owned by Digital River, one of the delivery partners for Windows 7.

All you need is a legal Product key for a Windows 7 Edition that you want to install using these ISO images. Can be a retail or OEM key.

You can burn these images using any standard burner like [url==http://www.imgburn.com/>ImgBurn[/url]

The Product key should be on the COA sticker on the computer.

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Iam now really frustrated about whats goin on with my laptop i just had it reset to factory default due to it being really slow it died on the process and when i start it back up its stucked on th LENOVO PREPARING page loading with a dialog box saying "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click" OK", to restart the computer, then restart the installation. Ive tried vlicking OK million time it just restarting and does the same thing  Ive read and watch fixes for this like pressing Shift+f10 and even tried shift + f9, it does nothing at all. Please guys i need your help thank you 

15132554340411191079741.jpg ?1974 KB

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This is my dads computer, and he refuses to let go of XP, so I am trying to help him.  I am going to get him windows 10 in the near future, but until then...
Booting the computer leads to a blank window XP screen, no task bars and no icons, just a green meadow...
- The first time, I tried to use ALT/CTRL/DEL to run a new task explorer.exe (after ending the task of the other explorer.exe) and this did nothing.  It did not return the icons- I tried to boot to safe mode and a RESTORE point, but it keeps freezing or crashing when I try- have tried several times now- After many reboot`s, now ALT/CTRL/DEL does not even work on the desktop blank canvas.- Last working configuration does not work when booting - still blank canvas, no icons- SAFE MODE works and all the icons are available (slow as can be though)
As it stands, I can only get to SAFE mode, and even there it is touch and go.
Where should I go from here? Any ideas or steps I could take to try and fix this thing? I think I have an XP cd somewhere but probably scratched to heck.

A:Lost all of my icons and task bars in windows XP - not sure how to proceed...

Is there any important personal data still on the computer? 
What is the make and model of the computer?
I am assuming you have another computer available to burn a file to disk, correct?

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This is my dads computer, and he refuses to let go of XP, so I am trying to help him.  I am going to get him windows 10 in the near future, but until then...
Booting the computer leads to a blank window XP screen, no task bars and no icons, just a green meadow...
- The first time, I tried to use ALT/CTRL/DEL to run a new task explorer.exe (after ending the task of the other explorer.exe) and this did nothing.  It did not return the icons- I tried to boot to safe mode and a RESTORE point, but it keeps freezing or crashing when I try- have tried several times now- After many reboot`s, now ALT/CTRL/DEL does not even work on the desktop blank canvas.- Last working configuration does not work when booting - still blank canvas, no icons- SAFE MODE works and all the icons are available (slow as can be though)
As it stands, I can only get to SAFE mode, and even there it is touch and go.
Where should I go from here? Any ideas or steps I could take to try and fix this thing? I think I have an XP cd somewhere but probably scratched to heck.

A:Lost all of my icons and task bars in windows XP - not sure how to proceed...

Is there any important personal data still on the computer? 
What is the make and model of the computer?
I am assuming you have another computer available to burn a file to disk, correct?

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Hi every bodyI downloaded Windows 7 32bit (no key yet), I've tried upgrading Windows Vista SP1 but when step 2 (expandeing files) reaches 21% the installation stops with following error "Windows could not update the computer's boot configuration. Installation cannot proceed."I tried to install Windows 7 in a new partition but the process reaches 27% this time and stops with same error.I've reformatted my hard disks completely and installation process reaches 99% then stops with same error.I checked BIOS settings and found only DVD and HDD listed (no third option).the Microsoft suggestion about the registry tweaking did not apply for me (and I tried to install a fresh copy from scratch).I'm using 2 HDD in RAID0 configuration and works OK with Windows Vista, I did load the drivers to Windows 7 during installation but still getting same problem, any suggestion???

A:Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Simple solution found for Dual Boot errors!
 Here is an update. Since no one else has seemed to find a solution I actually managed to find my own. Just to recap you on what had happened to me, I was trying to dual boot Windows 7 x64 with Windows Vista Ultimate x64. Somewhere in my use with Vista my BCD was corrupt/deleted and caused this error to appear. (Windows could not update your computer's boot configuration.) After searching my computer I found the registry settings were correct, and file access to the folder that contained the BCD was correct, However my BCD was corrupt/missing and so I was unable to finish the installation and get my computer to dual boot. I found this out by typing bcdedit.exe in command with admin access and it gave me the warning "BCDedit.exe could not be run. BCD is either corrupt or missing".
In order to fix this it was quite simple. I had to use the original installation disc for vista to repair my computer's boot files. Unfortunately I didnt have an install disc that would work with vista since I purchased mine before SP1 came out, so in order to repair it I had to create a slipstream disc with the SP1 updates added to it. after repairing I instantly was able to see both Windows 7 and Windows Vista in my boot manager when I restarted my computer. I easily fixed and finished installation with out a hitch, and I'm now staring at internet explorer inside of Windows 7 typing this message. I hope this will help anyone else ou... Read more

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That's really time consuming to start up my computer.. estimate more than 20 mins..
During the process.. First is the summary list.. then turn to a black blank screen for a very very very long period.. next it shows a row of loading bar which in grey colour also for a very long time... After all these only can see the Windows XP Home screen...

Can anyone tell me wat are the possible causes? Really irritating..

A:About Extremely Slow Process To Proceed To Windows Xp Home Screen....

Please tell us more about your computer. What make/model, what CPU, how much RAM, etc. You can use this free tool to get the information: http://www.gtopala.com/index.htmlYou can use this shareware tool to check your system's performance: http://www.download.com/SiSoftware-Sandra-...&tag=buttonAlso, you can read these links to help speed up your system's loading process: http://www.bleepingcomputer.com/forums/ind...l=slow+computerhttp://aumha.org/a/loads.htmhttp://support.microsoft.com/kb/308041

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Tonight I put my CompactFlash card into the media card reader and a USB error came up and to click OK to reboot the computer. I did that but when it went to turn back on it now freezes at the ACER logo and will not proceed to Windows. Can anyone help me out.Thanks

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As suggested in the "slow computer" instruction on the forum I am attempting to clean up my computer with my antivirus scan....I am not sure how to proceed after performing a quick scan the results are a page of files in a sort of chart format listing various file paths in my C:\Documents and Settings\user\   folders that are followed in another column with the words "Error: Archive is Password Protected"  ..... above this window it reads:  "some files could not be scanned", and "Warning", then beneath that it says:  Select the required action for each reply and click "Apply"   
Beneath the window chart in small print it says:  "Note:  The automatic fix tries to repair the file first. If repair is not possible it proceeds to move the file to the Chest.  If that fails as well the file is deleted."   Of course I can find no word "Apply" and am not sure what the result would be if I did find it!  I have Windows XP SP3 and am not sure what to do at this point. Delete all of these files? 
Any suggestions would be greatly appreciated as it seems something is wrong with the computer since my last problem with Uninstalling Adobe Reader.  I have to click on click points numerous times (usually 3) to get a response from the computer and many ads are not downloading at all (not that I want to look at the ads!)  I was actually reinstalling Adobe Flash... Read more

A:Avast Scan Results=these files cannot be scanned...how to proceed? windows xpSP3

Ok no need to reply to the Avast! query I found the information after some searching and realized these files may not be corrupt....just password corrected!
Still cannot get my Adobe Flash Reader to work....it was working fine last week and suddenly stopped.....I will post this in a new topic for the benefit of all if I cannot find results in search.
Thank you anyway!

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Receving the "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed" error during the OSDsetupact.log in Windows 7 x64 in Dell 7040 models.
Uploaded the  setupact.log in the below URL.

i have tried the below methods and it did not help
Method 1

1.     Hold down "Shift + F10" to open the command prompt 
2.     On the command prompt type "regedit" with no quotes to open the Registry Editor 
3.     Go to:- HKLocal machine -> System ->Setup ->Status -> ChildCompletion 
4.     Highlight ChildCompletion and on the right you will see "setup.exe" 
5.     Double click "setup.exe" and verify the value is set to "1" 
6.     Change the value to "3" 
7.     Close the registry editor and close the command prompt. 
8.     Click OK on the error message and now the installation process should complete.  

Method 2
cd Windows\System32\oobe

i have checked harddisk and memory are in good condition. can someone help what could be the problem.

Regards, Boopathi

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I formated my hard drive with Fdisk and ran the 4 disk set of Windows 2K and it goes through set up till last screen and then says Setup is starting Windows 2000 and it freezes there.


A:Window 2K setup stops at Setup is starting Windows 2000

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Hello. I'm not sure if this is the correct forum for this topic but I think it is.

I have a Toshiba Satellite laptop running Windows 7. Recently I made the decision to restore my system to "out-of-the-factory" settings using the Toshiba program that came with the computer to do this. This went well.

when this was done, the computer restarted, and after the normal start-up screen, it began installing windows.

About halfway through this process, my brother decided it would be funny to turn off the computer in the middle of the installation.

when I turned the computer back on, it went to the windows installation again, but very soon an error message came up saying

"the computer restarted unexpectedly or encountered an unexpected error. windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

However, after pressing OK, the computer restarts, but the same error message comes up, leaving me in a loop.

So is there anything I can do to fix this? Or does my brother owe me a new computer?

Btw I don't care about losing data, I have everythign backed-up on an external hard drive.

A:"Computer restarted unexpectedly....windows installation cannot proceed" installation loop.

I think you need to reformat C: (delete the partition) and (redo partition) using ntfs drive and restart the installation. Do you have a OS Windows Disk?

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Today, Windows Defender uploaded the latest definition file, and now it tells me that I've got a Medium risk called:
SettingsModifier: Win32/PossibleHostsFileHijack. Alert level: Medium
file: C:\Windows\system32\drivers\etc\hosts

I don't know whether this is a false positive and whether I should quarantine, ignore or clean it.
I clicked on the link Windows Defender supplied:

I've also included a HijackThis scan below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:43:26, on 09.03.2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Windows\ehome\ehmsas.ex... Read more

A:Windows Defender has found a "SettingsModifier", don't know how to proceed

I got into contact with a Symantec expert (Michael York): he told me to test my computer for malware with Norton's online scanner. It didn't find anything. Nada. Nothing. I am really at a loss about what is going on here. I am still wondering whether Windows Defender has detected a false positive or not. I can only say that I am confused. And tired.

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i can setup my d-link 604 wired router with no probs...but after i have done that then i need to do something in the windows control panel under the network connections icon. i have no clue what to do there to complete the final step in networking my 2 machines. some nfo: 2 new machines with ethernet cards. one is xp home and the other is xp pro. all i want to do is make those 2 machines use the same cable connection...i dont want ics or print/file sharing. i have been told to set up the router then power cycle the devices and magically the 2 machines will begin working. but i refuse to fall into that lame trap. i do format approx every 3-4 months so i will need to know how to do this so i can recover from that activity. each machine has a network connection from its previous service - do i delete this - do i create a new one -must i disable/delete/leave alone original connection icon ??? these are the many questions that i have and i have googled this and can not find any nfo as to what to do, on the windows side, after the router is setup. help, i have been trying to figure this out for approx 2 months and my hardware will be obsolete before i get it, so i appeal for help, mahalo and aloha.

A:router setup - no prob...how to setup the windows ctrl pnl

not sure the issue. but posting the result of the ipconfig /all on both computer may help.

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I can't use my other laptop as I can't get past the Welcome screen. I have looked at a lot of solutions on Forum, but all seem to be useless in my case. Most are like "If your car won't start, drive it to the repair shop". I can't download, reinstall Windows, or do anything because I can't get past Welcome. Any ideas?

A:windows 7 will not proceed past "welcome"

Welcome to the Seven Forums.

Can you boot to the safe mode?
Tapping F8 during a reboot should get you there.

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Hai, i am trying to install the windows xp on my computer but i came across this problem that i cant install it. I set on CMOS to boot from cdrom and it does that with no problem but when at Windows Setup it freeze at ''Setup is starting Windows''. After few tries i got some other error
'' STOP: 0xC0000221 unknown hard error
C:\Winnt\System32\Ntdll.dll ''

Any suggestions how could i fix it?

A:Windows Setup locks up at '' Setup is starting Windows''


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I just typed a huge descriptive letter,went to send it and .....Goodbye!!Gone!!I'll just list whats going on.
I ahve a hp pavilion 521n
upgraded from maxtor 80g hd to western digital 150g hd
upgraded from 384g to 1g of ram(system limit)
everest shows that i have 1 stick of 512 ram and 1 stick of 128
pc wizard says the same
i right click on my computer and it says i have the full 1g of ram.
i ran the prime95 "torture test" and it immediately showed errors and said they were hardware related.
now i need to know what it could be so i can fix/upgrade/replace the culprit.
let me know what to scan and attach to help out.
Thanks in advance....

A:help .....don't know how to proceed.

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Hey there!

I've been attempting to get my girlfriend's computer back up to speed. It's about three years old now, running XP with SP2, and, for whatever reason, is slow as all hell. There's few running processes, each of which only using around 5-6% of the CPU, yet at most any moment, the CPU useage is always up to near 100%. Firefox and AIM slow things down considerably for some reason, as well.

I've tried various anti-spyware products, Ad-Aware and Hijackthis, but nothing abnormal that I can tell surfaces there. Antivirus comes up empty... and when I boot the thing into safe mode, it runs quickly and without problems. Anyone have any idea what I could try doing? Thanks!

~ Matt

A:Not Sure How to Proceed...

The fact that it boots fast in Safe Mode makes me think you have a lot of startup programs running. Go to Start > Run and type "msconfig" w/o the quotes. Go to the STARTUP tab. You will see programs listed there with checkboxes. To give you an idea, you should probably have at most 5 boxes checked. If you have more than 5 boxes checked post here with the names of the programs that are checked or upload a screenshot and I'll help you determine which programs arn't needed at startup.


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Logfile of HijackThis v1.99.1
Scan saved at 3:17:45 PM, on 1/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Fil... Read more

A:Here's the log -- How to proceed?

I have MacAfee Suite. MacAfee keeps alerting me on a virus called
Below is the original post I've posted over at the McAfee forum. They suggested to do the log (which I've posted here earlier) and post it here for further advise by you guys. In the meantime I've done a DOS scan/clean on the computer, as suggested by McAfee. But when I then checked the system with TrojanHunter, I'm still getting the same (below) McAfee warning on this MALFORMED ARCHIVE VIRUS. So here's the posting that appeared at the McAfee forum and you have my log (in my previous posting). Any help would be greatly appreciated.

MALFORMED ARCHIVE. I'm prompted to remove it. I do. Next thing it's there again. It has different names such as J879Y.exe or QqyZC.exe or 4f1Lll.exe etc, all in Documents and Settings Temp files.

I tried to go through the Trojan Virus Manual Removal Steps. It tells me to go to Safe Mode. As I follow the instructions, everything rings right. But the two files which contain WIN.INI and SYSTEM.INI don't have the Read-only checked, so I leave them unchecked. Then there is NO line beginning with 'load=' or 'run=' in the C:\WINDOWS\WIN.INI window. Also, there is nothing beginning with 'shell=explorer.exe' in the C:\WINDOWS\SYSTEM.INI window.

I guess I must be doing something wrong. But the virus warning from MacAfee on the MALFORMED ARCHIVE virus is not going away.

THANKS for your advise.

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Hi, my name is Aris.
Im new to MBAM so I seek for some help from experienced users to make sure I dont mess something up.
I just did a full scan on my computer with MBAM and found some POP.Optional.Conduite.A files and folders and a RiskWare.Tool.CK (this must be from the easyaccount.exe my brother used to get instant lvl55 on CoD4 judging by the location).
I havent proceeded into removing anything yet, I thought it would be better to get some advice before taking action.
Here are the logs from the scan : 
Database version: v2013.12.14.06
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16736
Asus X52J :: ASUSX52J-PC [administrator]
Protection: Enabled
15/12/2013 2:23:32 πμ
MBAM-log-2013-12-15 (03-37-33).txt
Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 411335
Time elapsed: 1 hour(s), 12 minute(s), 48 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 2
C:\Users\Asus X52J\AppData\Local\Temp\ct3288691 (PUP.Optional.Conduit.A) -> No act... Read more

A:How do I proceed ?

Do you still have the scan window open....if so.......

* When the scan is Complete, click OK, then Show Results to view the results.Be sure that everything is checked and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here in your next ReplyBe sure to restart the computer.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
If you have closed it....rerun the scan, only this time, When the scan is Complete, click OK, then Show Results to view the results.Be sure that everything is checked and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here in your next Reply.....Be sure to restart the computer.

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I recently purchased a(new) full install of XP Pro/SP2 on e-bay for less than what I paid for the upgrade version of Pro on sale two years ago.
My current installation is on a 15 GB hard drive, I want to do a clean full install onto a 40GB partitioned hard drive with 30GB for XP and 10 for win 98se. I also have a 120GB hard drive(Simple/Dynamic)that I use for mpeg storage.
Will my mpegs be safe, what I mean is will the new installation detect the drive?, or if I have to use the manage tool to detect the drive will it need to be reformated to be functional?

A:Not sure how to proceed

Your mpegs and anything else that may be on the 120GB hdd will be fine, during install, you should see all your partitions/drives and you select which to format etc...but if you're in any doubt, remove the drive before install so the only one setup will detect is the 40gb drive

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I've got Win 7 Pro 32bit I'd like to upgrade it to 64

A:upgrading OS from 32 to 64 bit. How do I proceed?

Have a look at this thread m8.

upgrading to 64

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In this post I would like to present three Win7 Pro configuration features I believe indicate a complex system compromise. I could write several pages of observations which begin about six months ago when my integrated laptop cam light began to come on by itself. I strongly suspect the compromise includes a back door as I have observed the configuration changes are dynamic, active, and responsive to my efforts at mitigation and forensic analysis. I will provide as much background detail as needed but the course the malware and its operator(s) take changes and has continually improved and adapted becoming less and less detectable with each operating system reinstall. I've reinstalled and reconfigured windows 7 upwards of 15 or so times. Since disconnecting my integrated cam there seems to be much less interest (at least the changes made are less noticable and less aggressive). I've had a very stable and function OS with this build but I do not believe any of my efforts have had much effect on the overall infection. The three features I'd like to present are relatively static compared to other changes I've seen. These are the same each time. There is probably much much more but I'm not a tech and don't know what I'm doing when it comes to this kind of thing. I just keep trying to wipe, reformat, and reinstall the OS. The first issue I present is a partition I have that I can not remove. I've tried Hiren's Boot Rescue CD and Darik's Boot a... Read more

A:Advice on How to Proceed

Aside from the webcam light, which may or may not indicate more than a loose wire, all the symptoms you reported are normal and indicate nothing but proper function.The System Partition will be created by the Windows OS installer every time you reinstall as it stores information for UEFI-based system boards and GPT partition tables. The $RECYCLE.BIN folders are created by Windows when a volume is created and are where files live after you delete them but before emptying your Recycle Bin. Finally, hundreds of registry keys are locked by Windows at any given time because Windows is using them or protecting them on purpose. Some registry keys will never be accessible from a running system, because they're critical and always in use.

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Hi, I have xp pro sp3 installed in my pc and just yesterday I've encountered problems.

- XP will stall on the welcome page and my cursor would hang. No hdd activity since the hdd LED on my case doesn't show any light anymore.

- If I reboot after the win splash screen it goes to chckdsk automatically. If I allow chkdsk to proceed it hangs at 7 percent of verifying files at stage 2 of 3.

- Even if I leave the pc for 3 hours the 7 percent has not changed and the LED lamp of my hdd is off, indicating no activity.

- I've attempted several times inserting my XP installer cd, but then it seems to hang at the point wherein it says "Windows is starting up" but then even if I leave the pc alone for a couple of hours the screen is still showing the same starting up part. Again the LED lamp is dead hence no hdd activity again.

- I've tried doing this several TIMES TO NO AVAIL.

- I have no backups of the files in my hdd, hence I just can't reformat my hdd right away.

- I also don't have a spare pc at home or nearby that I can use to back up my hdd. I do have a Vaio, but after upgrading to win7 recently, the hdd on that laptop has been locked out. It seems my upgrade was faulty somewhere. This though is another issue that i would have to post anew.

Any help will be appreciated. Thanks

A:xp pro installation won't proceed

Any relation to this system --> http://www.techsupportforum.com/f217...dd-441609.html



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Good morning...

i have a lot of problems with my computer. And I made hijack this.. This is the result:
Logfile of HijackThis v1.97.7
Scan saved at 18:39:12, on 01/12/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\PROG... Read more

A:hijack this proceed

hi, you need to download the newer version and save it to its own folder, the one you have is out of date.

also get these tools

. cwshredder
. SpyBot
. AdAware

post another log

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I erroneously posted this initially at the Ws7 Forum. My error came about because "XP" is loaded into VirtualMachine ware-Player with a "Ws7" host.

When I attempt to do a manual update the process goes as far as where you chose "Express" or "Custom". Clicking either one does not bring on the searching of my installation for updates.

What needs to be done?


A:Ws updates will not proceed

Just my guess, but I could be wrong.

Virtual XP is just an image running in Win7 or Vista , it is a subset of the main OS being run in a box, so there is probably no provision to run the updates because the main system is not WinXP, the XP box does not hook into the system itself.

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Thanks so much for directing me to SpyBot and HiJack This. I had a surprisingly "clean" system except for that obvious autodialler (and lots of Commision Junction stuff...lol!).

However, I can't prove it but I suspect that the strange EMail I got might have been the culprit. The coincidences are too high for that day's events.

How can a person protect themselves better from this? I don't really know for sure if it was the EMail that brought it in, but since I don't surf nakey-land it's all I could think of for a culprit.

I'm on a 56k dialup (so there's that long-distance dialer danger) but I spoke with the phone company and now have an account online where I can make a daily check of the calls. I don't have any family members that surf or even USE the computer. Baby is a toddler, wife doesn't like the computer.

What can a guy do to protect?

-Thanks for all your previous help too - what a great bunch!


A:Okay, got rid of the autodialer... how to proceed...?

You might want to download Spyware Blaster,it stops spyware and other malicious stuff from being installed on your system.Get it here.http://www.javacoolsoftware.com/spywareblaster.html
You might also get SpyBot,get all the updates on a regular basis.Between the two programs you can keep your system clean.Get SpyBot here http://spybot.eon.net.au/

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Hello everyone,
Personally, I don't know much about the hardware of a computer and need help understanding it. Almost half a year ago, my PC crashed for no apparent reason and I kept getting g BSoDS. I had no idea of what happened or why. I finally found an alternative solution; to reinstall Windows. However, I noticed that every 3 weeks or so, it would once again crash, and I had to repeat the entire process several times.

I have identified and removed the failing HDD, but I now need help proceeding so that my computer can run with only 1 HDD. I have switched the SATA controller from RAID to AHCI, but I have to face yet another problem.

Currently, I have gotten to Windows installation screen, but it asks for device drivers needed to access the hard drive, but the problem is, I don't know where to find them. I believe my motherboard is Intel X58 Chipset, and I have looked around, but I don't understand which driver to use. If anyone could guide me, it would be much appreciated

TL: DR: I have 2 HDDs, of which 1 failed and I need device drivers that can access the HDD. I have an Intel X58 Chipset motherboard.

Thank you very much in advance.

A:Failed HDD; How should I proceed?

Welcome to the forum.

That request for drivers is for systems with unusual hardware that the install media does not have drivers for. Normally you would skip this part and proceed with the installation. I have never needed to do otherwise.

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Hello Friends,

It has been a long time ( which, ironically, is a good thing ). Hope everybody is doing great.

Ok, recently, my computer would start but would go no further because according to it my " CPU has been changed. Or CPU ratio has fail (sic) " and that I should " re-enter CPU settings into the CMOS set-up".

I could only proceed by pressing F1 ( as per directions on the screen ).

Also, I noticed that my clock was messed up. I changed it to current time and date, but then it messed up again. Now things go quite slow.

Appreciate the help.
I did a HIJACK run and below is the log -

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:44:12 PM, on 1/4/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\\GoogleCrashHandler... Read more

A:CPU Changed - Cannot Proceed Normally

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

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One of the computers that I look after had Windows Update set to download updates but let me choose whether to install them.  However, it has been installing updates automatically all along when I shut the computer down.  Why does it happen?

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My apologies in advance if I've jumped the gun...

I was searching for info on anti-malware remediation and came across ComboFix.exe, which I have downloaded, installed and currently have running on an infected WinXP Pro SP2 machine. This machine had an issue that wasn't allowing programs to run... AntiMalwareBytes did find a trojan.dropper which it successfully removed, but after that, the scans get up to around 300+ items and terminates with no message. I've run it safe mode, real mode, reinstalled it a bunch of times.. same behavior. I've tried all the rkill variants.. they all do some screen flashing but never give any kind of status.

But, before I continue further... after reading your instructions I see that I wasn't supposed to run a combofix.. but alas, its currently running on the infected PC and hasn't displayed any of its stages. The last line on the display, which I've been watching for over 3.5 hours how is "However, scan times for badly infected machines may easily double", followed by the cursor blinking on the next line of the blue screen titled "Autoscan". I really don't think I'll see any results pop up on the screen...

Nothing else is running on the computer's taskbar.

So, in order to provide the initial logs and and follow the directions to procure the info you kind folks would like, what do I do???? Alt-F4 the combofix (if that will even work?), cntl-alt-del? start, shutdown, restart?

... Read more

A:Maybe in a catch-22, how to proceed?

It's over 5+ hours now and ComboFix is still at the same place in my original post and has yet to burp out any Stages... I gotta think it's crashed or stuck...

Can anybody give me some direction on this??? Can I kill it? Reboot? End Task?

What's the proper path to take?


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What I know:everything slowed down a few days ago on my PC. I noticed it because my screen saver was very choppy.next, this AM, everything grinds to a standstill. Task manager reports 100% activity, even upon clean reboot.Problem seems to be with Weatherbug, so once closed and opened, problem seems resolved.Then, zone alarm starts in with lots of apps, of previous unknown names trying to access the internet.all requests denied of course.another reboot, thenmy desktop wall paper has been replace with a blue screen with text in the center beginning with "spyware detected" or some suchand a link (active desktop style, i suppose), to scan my pc. (not used) also spyware alertspopping up in system tray (one hit, opened an ad site for sypware removal, subsequent alerts ignored).IE browser unable to connect to bleepingcomputer.comsearch results are being redirected and using previous favorite links appear dead, but i'm writing this from a different PC.from a virus infection a year ago, i received a lot of help herehow best to proceed without making things worse?thanks,Don.also, before the last reboot, i tried to check the windows task managerand it reported task manager disabled by adminstratoralso pc is running xp home.ok, connection to kaspersky not allowed.here's DSS report 1:Deckard's System Scanner v20071014.68Run by Don Walsh on 2008-06-15 14:58:52Computer is in Normal Mode.---------------------------------------------------------------------------------- System R... Read more

A:Infected Pc... How To 1st Proceed

Hi havoc110,

My name is Pat and i'll be taking your log

I am currently looking over it and will get back to you with some instructions ASAP!

Thanks for your patience.

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So recently I've been uploading my physical DVD's to my system to keep as backup and to watch here and there. In doing so I can access some of them, but others it says 'The directory name is invalid." They are all in the same directory (F:/Movies) and each is named the same (Name (year).)

I can however view these movies using XBMC, I just cant view, edit, move, rename or copy these from file explorer.

Any suggestions would be greatly appreciated. Thanks in advance

Here is an example

A:The directory name is invalid - how to proceed?

To me it looks like a folder is created for each movie. Note the backslashes. Also I would use Bulk Rename Utility to use underscores instead of parens.
Like MovieName_2004.mkv

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I have Windows XP Home Premium Sp3 installed in my PC.Recently after trying to file my income tax returns using Netfile (Quicktax 2009) I am not able to connect to the internet.I have a cable internet connection and also a wireless router. I am able to connect to the internet using the laptop, but not through the PC. Please help me to solve the problem.

A:TCP/IP is not enabled for this connection. Cannot proceed

Click on Start/Control Panel/Network Connections
Rt click on the network connection that you want to modify and click on properties. Under this connection uses the following items select TCP/IP and click on properties. If TCP/IP is not there then click on install. You will find it under Protocol
Click on obtain ip address automatically
Click on obtain DNS address automatically.
Click ok.

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Dear all,I believe I have a rather pernicious infection in my computer which answers to Virtumonde - I hope I will not be putting you all off if I give you more of a backstory and I hope that at the end you can offer some assistance.I have over the past few months experienced a gradual slowdown in the performance of my PC (which is a fairly old one I must admit Pentium 4 280GHz.)I am running Windows XP Home and this was initially fine and even now is maintained to the newest update.I had upto about a year and a half ago a McAfee suite running on my PC - I can't remember the vintage but if I said I installed it about two and a half years ago that would be about right - it had Anti-Virus software and Firewalls etc. (I'm embarrassed to say that I really can't pull out the full details on it but I'm hoping it's not too important..) In any event, McAfee ran just fine and did the business apparently.About six months ago however my licence expired and what with moving house and dealing with new mortgages and a new baby etc.. well it didn't get renewed for over six months and this is when things started to slow down.The other day I decided to buy the latest version of McAfee ( the 10 in 1 version) with:Security Centre v8.0Anti-Virus v12.0Firewall v9.0Privacy Service v10.0Easy Net 2.0SiteAdvisor 2.1This appears not to be a good move as my computer has now become staggeringly slow and in addition as soon as I installed the programme Internet Explorer started to ... Read more

A:Trojan - Virtumonde - How To Proceed?

Hello and welcome VexynHave a look Here on How to Remove VundoLets us know how you get on

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