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BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b

Q: BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b

Hi I hope someone can help me, I am new to all of this error reporting but I've tried to use the web to find answers before coming here, and I hope I have attached all the necessary files:

I am running Windows 7 Home Premium 64 bit version, here's a rough look at my system:

8gb ddr 3 1600 (part no. CT2KIT51264BA160B - not sure that's any help)
AMD Phenom II x4 955 3.2ghz CPU
ATI HD6700 GPU
ASUS M5A97 PRO AMD 970 (SOCKET AM3+) MOTHERBOARD
Line 6 Toneport UX2 Soundcard (usb interface)

I am not overclocking anything and my PC runs a ton of applications fine, I use it to record live music via my toneport soundcard and I edit and render videos with Sony Vegas fine, I just get a BSOD when using any games within 1 to 2 hours.

I have tried clean drivers for my GPU, even using a driver sweeper software from safe mode. I have tried to check that all my drivers are up to date in fact.

I have plenty of free space on my hard drive, and my PC case is very cool, the temps are around 28-30 degrees for the board and cpu at idle and 30-38 at load.

the gpu temps are 56 degrees max when playing games etc.

I've tried everything except dropkicking it! I see a lot of errors like mine but I don't have the skills to solve this puzzle, please help!

Thanks for reading this

Pete
PS. All the components bar the CPU are less than 6 months old, free from dust and securely fastened!

RELEVANCY SCORE 200
Preferred Solution: BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b

Welcome to Sevenforums; I hope we can be of assistance. Bear with me as this takes a bit of time to digest all the information in the bug report you filled out; usually ~20-30 minutes. I will try to post the most relevant information first.

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RELEVANCY SCORE 116

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF9600019C302
BCP3: FFFFF8800957EF10
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Keep crashing during Skyrim. Other games seem to work fine. Whocrash thinks it maybe USB 3.0.

A:BSOD playing Skyrim, error 0x0000003b

sorry, couldn't get .zip to work, heres the file

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RELEVANCY SCORE 116

Hello

This happens a fair bit whilst playing Skyrim. Any help is appreciated

A:BSOD playing Skyrim, error 0x0000003B

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [J:\BSODDmpFiles\Milamber\Windows_NT6_BSOD_jcgriff2\012412-10202-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03400000 PsLoadedModuleList = 0xfffff800`03645670
Debug session time: Mon Jan 23 15:57:08.714 2012 (UTC - 7:00)
System Uptime: 0 days 1:49:14.869
Loading Kernel Symbols
...............................................................
................................................................
...............................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v ... Read more

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RELEVANCY SCORE 109.6

Hello, I'm running Microsoft Windows 7 Professional 64-bit on my HDD, I am getting frequent BSOD while playing games, watching and downloading videos. There are multiple different errors and the errors are the not same. I am getting errors:
(1) 0x00000019 - BAD_POOL_HEADER
(2) 0x0000001e - KMODE_EXCEPTION_NOT_HANDLED
(3) 0x0000003b - SYSTEM_SERVICE_EXCEPTION
(4) 0x00000116 - No bug check string



Thank you for the help I really appreciate it!

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RELEVANCY SCORE 104

I just installed Skyrim lastnight and then all of a sudden today I got 0x0000001e and also 0x000000a

i thought it might be my video driver so i updated that, didn't work, thought it might be the mouse, uninstalled that, removed the adobe upate, kinda stuck now.
ill attach my dmp files.

A:BSOD 0X0000001E after playing Skyrim

my system specs
sony vaio vpcee22fx OS windows 7 home premium 64bit CPU amd turion p520 2.29ghz Motherboard N/A Memory 4gb Graphics Card(s) ati mobility radion 4200 Sound Card realtek high de

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RELEVANCY SCORE 92

Hello. Last night i opened my pc, logged in at windows and then after a few minutes windows crashed with BSOD and rebooted. I went to windows again and they crashed once more. The 3rd time i booted successfully and windows didnt crash for at least 2-3 hours, but when i went away for 10 minutes they crashed again, without generating a dump file. Today windows crashed once more, generating a dump file and to my surprise fedora crashed as well, and i've been thinking that its probably a hardware related issue. I tried to read the dump files with blue screen viewer and the only thing i understood was that the first crash dump had the files ataport.sys ntoskrln.exe and tcpip.sys pointed out, while the second had ntoskrnl.exe and tcpip.sys and the third had the ntoskrnl.exe and win32k.sys.Im posting the dumps here. Thanks for your time!

A:BSOD All of a sudden, error 0x0000001e once and 0x0000003b twice

Code:
Host Name: ADAM-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Adam
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows installation, and are still experiencing BSOD's, we will be happy to help you solve them

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RELEVANCY SCORE 90.4

Hello,

Yesterday I encountered four completely random BSODs.
Two while I was just browsing about the internet,
One literally right after bootup
And another one while I was playing SimCity and watching a stream. The one while playing SimCity popped up saying 'Hardware Malfunction' a a seperate-ish BSOD window before the new one happened.

My specs:
CPU: i5-3570k @ stock clock
GPU: MSI GeForce GTX 780 (reference card)
RAM: 16GB Kingston HyperX Beast @ 2400mhz.
Motherboard: Asus P8Z77-V LX
SSD: Kingston SSDNow v300 120GB
Storage: 2x 1TB HDDs which I cannot remember the brand of.

A bit more info.
My RAM is supposed to run 2400mhz, but I have to set it to that in the BIOS manually or it'll detect and set it to 1333mhz. It seems after changing the RAM clock to the 2400mhz, that's when I encounter most BSODs. This is what I think may be the issue, but I can't understand minidumps for the life of me, so I thought I'd ask for some help to see if I'm correct, and to see if you guys perhaps have any ideas of what to do.


I've uploaded the dump files to SkyDrive. https://skydrive.live.com/redir?resi...LnfC3Ib1WOdphY

On a side note I have some different issues which has nothing to do with BSODs, really, but sometimes all my USB devices will disconnect. I'm pretty sure this is a driver issue with Razer's drivers, as I'm using a Deathadder, Blackwidow Ultimate and the Megalodon headset from them.
Although it may be my external mix (A Samson GO clip mic thingy) be... Read more

A:Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b

Hello and welcome Darkenager mate have almost the same board I set mine in increments (RAM) to so go to say 1600 and then try 1866 it is still a decent speed all the same. Then increase until it baulks again. Mine is set manually after I tried the XMP and the RAM would default back to the 1333 the highest this board is supposed to go is 2133 by my manual.

I am away from home at the moment and on my 8 machine so I cannot tell you exactly see this for some info Ivy Bridge Overclocking Guide ? Asus Motherboards

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RELEVANCY SCORE 90.4

My computer has recently taken to blue screening seemingly at random. I recently had a virus that was cleaned up with Spyhunter 4. The system was fine for a few days then blue screened when I was away and restarted throwing the 3b error. Over the past few days the errors have become more and more common. I've checked the computer with whocrashed and got the following results:

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042715-23150-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x295B1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: AT... Read more

A:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

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RELEVANCY SCORE 85.6

I have had a nightmare trying to fix these problems and I have reinstalled windows twice to try and fix it. mainly I am getting these blue screens while playing games. I have updated all of my drivers and tried everything i can think of. This is my 1st time here and i will gladly accept any help.

I get 0x0000001e from playing Elder scrolls Skyrim and i get 0x0000003b while playing mass effect 3.

I don't know how to add the files to this thread but i'm willing to work with anyone.

Specs:

Processer: AMD athlon II X2 220

Ram: 4GB

OS: win 7 64 bit

Graphics: galaxy Geforce 520 GT card

A:Blue screens 0x0000001e and 0x0000003b while playing games.

I tryed removing one of the sticks of memory and the problem stopped (at least for now). Im going to keep an eye on it to make sure. Is it possible this was only a memory issue.

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RELEVANCY SCORE 84

I got a BSOD on skyrim.
Files attached here...

http://www.sevenforums.com/crashes-d...hilst-wow.html

that's what happened last time (files also attached there). I think it's my mouse, that's what i was told last time, but this time it was from a different location I think. I don't know though, I'm stupid when it comes to tech stuff.

A:BSOD on Skyrim 0x0000001e

Why did you start second thread?

Not your mouse, your Mcaffee.
I do notice McAffee which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/...tches/MCPR.exe

Microsoft Security Essentials - Free Antivirus for Windows

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RELEVANCY SCORE 83.2

Is Windows 7 . . . - x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Yes
- an OEM or full retail version? OEM
- What is the age of system (hardware)? Less than a month (Time i've had it anyway)
- What is the age of OS installation? have not reinstalled

Sometimes I will get BSOD's and other times I will get unexpected I/O errors from any program
That is running (wmplayer.exe, explorer.exe, various system EXE's) and then the system will just
auto restart and not actually crash.
Attachment 194972

A:BSOD playing Skyrim, error 0x0000007A

  
Quote: Originally Posted by Zeybrin


Is Windows 7 . . . - x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Yes
- an OEM or full retail version? OEM
- What is the age of system (hardware)? Less than a month (Time i've had it anyway)
- What is the age of OS installation? have not reinstalled

Sometimes I will get BSOD's and other times I will get unexpected I/O errors from any program
That is running (wmplayer.exe, explorer.exe, various system EXE's) and then the system will just
auto restart and not actually crash.



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in ... Read more

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RELEVANCY SCORE 83.2

Hello,
I have been BSOD free since March 2014. Now while I was in the skills menu of Skyrim and playing music on Zune's software, my computer crashed for no reason. I have replaced the motherboard on this system from the last diagnoses from this site. I am now at a loss of ideas what this could be since I have tested all other components to this system already and all of them passed their tests. Attached is the SF Diagnostic tool results.

A:BSOD playing Skyrim, error 0x0000007f

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Okay so thats complicated let me break it down.






Quote:

This error message can occur if either of the following conditions exists:
Your computer has hardware or software problems (hardware failure is the most common cause).
You try to over clock the speed of your computer's processor (for example, you set a 150 MhZ processor to run at 1... Read more

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RELEVANCY SCORE 83.2

Windows 7 pro x64
OEM o/s reinstalled once on H/D upgrade 6 months ago.
PC hardware only 11 months old.
BSOD while playing Skyrim, most other games crash to desk top.
All help greatly appreciated, am a bit of a noob at this sort of thing, so please keep that in mind.

A:BSOD playing Skyrim, error code 116

I note you do not have an antivirus or windows updates enabled. Do you have Windows Update at least let you know when an update is available to download so you can decide to download it? You should use Windows Update at the very least to keep your drivers up to date and install important updates (security updates, for example).

As for the antivirus, I would suggest Microsoft Security Essentials coupled with the free version of Malwarebytes, both of which are free and will help keep your system from getting viruses or malware that can compromise performance and security.

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RELEVANCY SCORE 83.2

Hi there,

i have a serious problem with my new computer..

when i play games like Skyrim, my computer crashes after like 5-10minutes, game freezes, then sound freezes, then he reboots

here my computer secs:

Computer:
Betriebssystem Windows 7 Ultimate Media Center Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)


Motherboard:
CPU Typ 4x , 3400 MHz
Motherboard Name Unbekannt
Motherboard Chipsatz Unbekannt
Arbeitsspeicher 8153 MB
BIOS Typ Unbekannt
Anschl?sse (COM und LPT) Communications Port (COM1)

Anzeige:
Grafikkarte GeForce GTX 560
Grafikkarte GeForce GTX 560

here is my dumpfile of the crash:

==================================================
Dump File : 071112-30513-01.dmp
Crash Time : 11.07.2012 00:39:53
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`06d5a4e0
Parameter 2 : fffff880`0f1c04d4
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By A... Read more

A:BSOD playing Skyrim, error 0x00000116

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

Here's the troubleshooting guide for STOP 0x116 errors (like you are having): STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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RELEVANCY SCORE 83.2

Hello!

After experiencing a lot of random BSODs in the last few months, I decided to clean install my OS.
But after 15min playing Skyrim, I just got my first BSOD..

Help me plz

PS: I followed the instruction to post dump file, I hope i did it right.
PS2: I already try a memory test (MemTest86) and got no result

Thanks,

Tonio

A:BSOD playing Skyrim, error 0x0000001A

Here are the new BSOD...

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RELEVANCY SCORE 82.4

Hello everyone,

I'm embarrassed to have to have to ask for help however I'm unsure how to proceed with troubleshooting my self. I will include the dump file zip. I have ran a SFC scan and it came back clean. My next step is to run a memory check however I don't have a copy of memtest86. I have downloaded it but I can't burn the iso, no cd drive and I don't have a usb drive. My plan is to get the program burnt from another computer and run it this weekend.

I'm hoping someone will have the opportunity to look over the dump file and notice something that would help me resolve the issue. I do not have overclocking set up right now, although I was planning to in the future. I am using the H100i liquid cooler and my temps stay around 30c or less so I don't think heat is an issue. The gpu gets to 55c when gaming. It's a gtx 970 on an asus 2560x1440 60hz display. I don't know if those details help or are just unnecessary. I'm just trying to think of any additional information that would help. Thanks in advance.

respectfully,

Jeremy

A:BSOD: WOW,DOTA2,Skyrim,ESO 0x0000003b normally on shutdown after

I'm not sure if it was the cause but...my windows 7 had no updates even to SP1 and I read that my nvedia gpu driver could be unable to work properly with such an old version because it's developed with the updates in mind. I don't know if this is a real reason but I updated windows 7 to current version.

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RELEVANCY SCORE 82

It happens randomly, sometimes in the middle of games or sometimes after a few hours

My specs:

Mainboard : Asus M4A77TD
Chipset : AMD RD770
Processor : AMD Phenom II X4 965e @ 3400 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : ATI Radeon HD 5670
Hard Disk : Hitachi HDS721010CLA332 ATA Device (1000GB)
Network Card : Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (64-bit)

A:BSOD playing LoL/SC2/Skyrim/ARMA2 error 0x124

Hello xtaki.

Code:
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80053708f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031c46f0 fffff800`02d14ca9 : fffffa80`053708d0 fffffa80`03a40b50 00000000`0000000b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031c4c10 fffff800`02bf5557 : fffffa80`053708d0 fffff800`02c6f2d8 fffffa80`03a40b50 00000000`00000206 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031c4c40 fffff800`02b5c935 : fffff800... Read more

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RELEVANCY SCORE 82

Hello,

Attached are two minidumps from two recent crashes - one from today (8/8) as described in the post title, and another that happened overnight on 8/1. These are the first crashes I've experienced in a few months - I'm not sure what caused them.

On a possibly related note, I'm seeing a lot of disk errors in the Event Viewer, all of the form: "The device, \Device\Harddisk0\DR0, has a bad block." I've already run chkdisk /f once, and I've gotten a couple more such errors in the meantime. Is my hard drive failing? Could this have caused the BSODs?

Thanks in advance for your help!

A:BSOD playing Skyrim and other games, error 0x0000001a

Ah, here's the Seven Forums diagnostic .zip that you guys want. Sorry for not posting it initially!

EDIT: One last thing, and then I'll shut up. I noticed in the driver list that my Brother printer drivers were way out of date, so I've since installed the Brother update available via Windows Update, released on April 2012.

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RELEVANCY SCORE 82

My computer has been working fine for almost a year now, and the BSOD just started two days ago while playing Skyrim. I thought it was just Skyrim, so I stopped playing that and just left it for a while. Today, my computer got the BSOD during normal flash gaming, and then again 30 or so minutes later when I was trying to post here. I have no idea what's causing it, but I would really appreciate help!

Info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88007CF32F4
BCP3: FFFFF8800A17F788
BCP4: FFFFF8800A17EFE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\012412-25537-01.dmp
C:\Users\Zack\AppData\Local\Temp\WER-60091-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Thanks for any help!

A:BSOD playing Skyrim, now won't stop; error 1000007e

Hello & welcome to our Forum.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 82

I was playing Skyrim when the game froze. I got a BSOD and turned off the computer manually. When I rebooted the computer, all I got was a black screen which said GRUB on the top left. I rebooted twice more and only got GRUB GRUB_ in white text on the top left. I have no idea what to do. I'll give any requested, necessary additional information. I'll deeply appreciate your help.

I don't know if it shows, but I really am not too experienced with this stuff.

A:BSOD playing Skyrim, booted PC again and got GRUB error

Hello and welcome nahtan mate first some system specs would be appreciated unless we know what we are dealing with it is very hard to help.
System Info - See Your System Specs

Now going out on a limb GRUB to me means something to do with Linux based systems so are you using a dual boot machine ie 7 & Linux Mint?? Suggest you watch this it might help but specs are most important and what OS's you are running.
Mean while watch this it might help https://www.youtube.com/watch?v=jc_y7OYzXtQ

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RELEVANCY SCORE 82

Hi everyone,

Hopefully I've uploaded everything correctly. I've been having fairly regular problems while playing Skyrim, sometimes BSOD (with different error codes), sometimes freezing, and sometimes crashes that return me to the desktop.

The computer has been reasonably stable otherwise.

Any help would be greatly appreciated.

Thanks in advance.

A:BSOD while playing Skyrim, multiple error codes

Hey there,

Uninstall Clone CD/DVD


Code:
1: kd> lmvm elbycdio
start end module name
fffff800`01de6000 fffff800`01df2000 ElbyCDIO (deferred)
Image path: \SystemRoot\System32\Drivers\ElbyCDIO.sys
Image name: ElbyCDIO.sys
Timestamp: Thu Dec 16 17:58:13 2010 (4D0A9985)
CheckSum: 0000C8ED
ImageSize: 0000C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Uninstall or update VirtualCloneDrive:


Code:
2: kd> lmvm vclone
start end module name
fffff800`046ad000 fffff800`046bc000 VClone (deferred)
Image path: \SystemRoot\System32\drivers\VClone.sys
Image name: VClone.sys
Timestamp: Sat Jan 15 11:21:04 2011 (4D31C970)
CheckSum: 0000CF5B
ImageSize: 0000F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4



Code:
2: kd> lmvm NTIDrvr
start end module name
fffff800`0374f000 fffff800`03757000 NTIDrvr (deferred)
Image path: \??\C:\Windows\system32\drivers\NTIDrvr.sys
Image name: NTIDrvr.sys
Timestamp: Mon Apr 19 21:37:59 2010 (4BCD0577)
CheckSum: 0000F076
ImageSize: 00008000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Issues surely come from this driver you are using for your game pad. I recommend Logitech Rumblepad II instead. With proper files, it... Read more

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RELEVANCY SCORE 80.8

Greetings,

I've been plagued with BSOD's generally while playing video games (STOP 0x0000001E). I can reproduce this error 100% of the time when playing Civilization 5. I've also been experiencing random computer restarts when doing tasks such as playing video games, watching videos or word processing.

When I started getting this error, I thought it may have been my PSU not supplying enough power to the graphics card, so I upgraded from a 400W to a 650W (running a Radeon HD 4870). I also upgraded my motherboard to an ASUS M5A97 (same CPU but upgraded RAM). Unfortunately, this did not fix my errors.

Recently, after updating some files (I don't recall which exactly), I've started receiving the following error upon system startup: "kdbsync.exe has stopped working". I have not resolved this issue.

I appreciate any help that can be provided.

A:BSOD playing Civ 5, error 0x0000001e

rddesautels, all the dumps you uploaded are quite old, and debugging on those may not be very effective.
Is there any latest dumps?

Run Disc Cleanup (Start> All Programs> Accessories> System Tools). Then follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Read other 9 answers
RELEVANCY SCORE 80.8

Hello everyone. While playing earlier I got a BSOD when playing Leauge of Legends and was also in a skype call. BSOD I had months before was caused by a video card driver, didn't know if it was causing an issue again.

Thanks in advance.

A:BSOD playing LoL, error 0x0000001e

Hello nikotuck. The crash is a combination of a lot of failing factors. Let us describe.

Realtek PCIe GBE Family Controller, Realtek 10/100/1000 NIC Family all in one NDIS Driver

Code:
fffff880`02f8c9b8 fffff880`02c795d7Unable to load image \SystemRoot\system32\DRIVERS\Rtenic64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rtenic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtenic64.sys
Rtenic64+0xf5d7
And that is kinda old.

Code:
fffff880`02c6a000 fffff880`02cb1000 Rtenic64 T (no symbols)
Loaded symbol image file: Rtenic64.sys
Image path: \SystemRoot\system32\DRIVERS\Rtenic64.sys
Image name: Rtenic64.sys
Timestamp: Fri Jul 02 15:31:00 2010 (4C2DB8DC)
CheckSum: 00045D83
ImageSize: 00047000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek

Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities

Code:
fffff880`02f8bda8 fffff880`02cf0010Unable to load image \SystemRoot\system32\DRIVERS\ASACPI.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ASACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ASACPI.sys
ASACPI+0x6010
And that is very old.

Code:
fffff880`02cea000 fffff880`02cf2000 ASACPI T (no symbols)
Loaded symbol image file: ASACPI.sys
Image path: \SystemRoot\system32\DRIVERS\ASACPI.sys
... Read more

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RELEVANCY SCORE 80.8

Hello! So, I recently had this very bad problem with the BSOD. I don't know why, but eveytime I play a game, after half an hour, the BSOD occurs. This also happens when I just leave the PC on the desktop, opera, everything. Same error, 0x000001e. Please help me!

A:BSOD playing CS:GO or GTA 5 or anything else, error 0x0000001e

Hi scorpion,

There are no files in your upload.

Please follow the directions in the link below:
Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 80.4

First of all, this is going to be quite the tl;dr, so a big thanks to anyone who even takes time to read it.

I built my first rig in May, a mid to high grade gaming machine. Got it running successfully, everything seemed great until I started trying to play games. Oblivion was the first one. I started getting random blue screens from time to time. I thought it was my graphics card, so I sent it in for a replacement. Boom. Problem solved. Not another issue.

Several months later Skyrim comes out. Now I'm running into the same issue. Random blue screens. I've started investigating the error codes (I did not do this the first time around, just assumed it was a hardware issue and solved the problem.) Usually, it is a 0x07a error, KERNAL_DATA_INPAGE_ERROR, the offending file seeming to be ntoskrnl.exe. Sometimes other files will be in error as well, or I'll get a 0x0f4 CRITICAL_OBJECT_TERMINATION, but ntoskrnl.exe is always the error. Disk check goes fine, no error. Every test I do on the hard drive turns out okay. I have not tested both sticks of my ram, but I tested one of them with no errors and tried running the system on the one good stick, still getting a blue screen when I play Skyrim. I thought my graphics card or CPU might be overheating, so I bought a couple more fans. Keeping the system cooler has not helped either. Sometimes I would get a ntsf.sys error in my BSOD, so I wondered if my hard drive was bad, even though it passed the tests. I was also hearing what cou... Read more

A:BSOD while playing Skyrim, other graphics heavy programs. Error 0x07a

Most recent crash
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error.

I would

1-run chkdsk

A- CHKDSK /R /F:

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.
B- Elevated Command Prompt:

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"
C-CHKDSK LogFile:

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.

2- Run a system file check

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

It may need to be run up to three times before ... Read more

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RELEVANCY SCORE 80.4

Hi,

I randomly got BSOD when playing DotA 2 withe the error 0x0000003b
the mini dump are read as followings:

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (OSR Homepage - OSR)
Online Crash Dump Analysis Service
See OSR Online - The Home Page for Windows Driver Developers for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`0300a000 PsLoadedModuleList = 0xfffff800`0324e670
Debug session time: Sat Jun 14 06:06:33.338 2014 (UTC - 4:00)
System Uptime: 3 days 19:40:11.587
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000313135f, Address of the instruction which caused the bugcheck
Arg3: fffff88004964b50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
--... Read more

A:BSOD playing DotA 2, error 0x0000003b

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

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RELEVANCY SCORE 80.4

Whenever I play online games, like s4 league or some Mmmorpg, I eventually get a blue screen after hour(s) of playing.
To narrow down the problem, I would say that I have been getting these blue screens pretty much a couple weeks after getting this computer. Meaning it's likely not because I downloaded something.

I'm wondering what information I should give you guys, so you can figure out what the cause could be?

A:BSOD when playing all games, error 0x0000003B

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 80.4

Hi,

I have upgraded my current PC and it was running fine for the past week.

Yesterday I played Hitman Blood Money and StarCraft II campaign for 6 hours straight.

Earlier morning, my brother used the pc and played DotA 2 and he got a BSOD error 0x0000003b.

We have restarted the system and played DotA 2 with bots and after 15 minutes of playtime, the same BSOD occur.

Please help and if you need additional information, please let me know.

Thank you.

Here is the error from Event Viewer:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80002e62a73, 0xfffff8800ab21050, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030915-16645-01.

- Provider

[ Name] Microsoft-Windows-WER-SystemErrorReporting
[ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}
[ EventSourceName] BugCheck

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2015-03-09T19:39:12.000000000Z

EventRecordID 6585

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel System

Computer CLAVANO-PC

Security


- EventData

param1 0x0000003b (0x00000000c0000005, 0xfffff80002e62a73, 0xfffff8800ab21050, 0x0000000000000000)
param2 C:\Windows\MEMORY.DMP
param3 030915-16645-01

Here is the Dump File:

PLEASE HELP ME

A:BSOD playing DotA 2, error 0x0000003b

Dont use a BETA display driver.

Uninstall the installed display driver using DDU. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it.

* For any further BSOD, attach the complete data following the Blue Screen of Death (BSOD) Posting Instructions . A stray crash dump does not give a clear perspective.

Read other 5 answers
RELEVANCY SCORE 80.4

Hi there,
I am a first time poster...also not the most technical type
I?m getting this error for several days now. It occures mostly when i play games for about 10-30 minutes and sometimes when just browsing web.
Well it seems to be happening more and more, for the past three hours I got BSOD 5 times
Attachment 281111
Also english is not my native language so please forgive the grammar mistakes
Thanks

A:BSOD when playing any game, error 0x0000003B

Your installation is counterfeit, you appear to have a OEM_SLP key on a retail motherboard, please format and install with a genuine key.

Read other 5 answers
RELEVANCY SCORE 80.4

Well, I am often getting BSoDs with the error code 0x0000003b, specially when playing.
After like 10 minutes playing, my PC usually is getting BSoD, and sometimes specifies a driver name.
I had this problem one month ago, I formatted my computer and everything went well, but today I'm getting it again.
Please help me!

A:BSoD error 0x0000003b, specially when playing

  
Quote: Originally Posted by deliciousPizza


Well, I am often getting BSoDs with the error code 0x0000003b, specially when playing.
After like 10 minutes playing, my PC usually is getting BSoD, and sometimes specifies a driver name.
I had this problem one month ago, I formatted my computer and everything went well, but today I'm getting it again.
Please help me!


Last Minidump that I got is attached to the thread.

Read other 2 answers
RELEVANCY SCORE 80.4

Hello,

Im new on this forum. I get random bsod Service system exception 0x0000003B while playing Star Wars: TOR, like 3-4 / 24h. I badly need your help.

Specs:

Corsair CMPSU-850HX
Samsung 1 TB SATA-II 7200RPM 32MB rpm Spinpoint F3
Thermalright Silver Arrow
4 x A-DATA 4GB DDR3 1333MHz CL9 Premier
Intel Core i7 2600K 3.40GHz box (OC at 4.0)
Corsair Force Series 3 120GB SATA-III 2.5 inch
MSI GeForce GTX 580 Lightning Xtreme Edition 3GB DDR5 384-bit
ASRock Z68 Extreme4 Gen3

A:BSOD playing SWTOR, error 0x0000003B

1. I note your Eset needs updating. {It is showing as 2009.}
Suggest you do it asap.

2. Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place Using MagicISO to create ISO image files

Read other 9 answers
RELEVANCY SCORE 80.4

Hey,

Every 3 hours i get one big BSOD only when i play this game. I also play the game from a laptop and its working very well on it. Found earlier here on the forum Driver Update and FixCleaner and bought them. I thought it will find the problem...but it didnt

What's wrong with this pc ? I really need some1's help!

Thank you!

Reinstalling windows will fix this ?

A:BSOD playing Diablo 3 error 0x0000003B

Corsair Force Series 3 120GB SATA-III 2.5 inch
Corsair Professional Series HX850
A-DATA 4GB DDR3 1333MHz CL9 Premier x 4
Intel Core i7 2600K 3.40GHz box
MSI GeForce GTX 580 Lightning Xtreme Edition 3GB DDR5 384-bit
ASRock Z68 Extreme4 Gen3

Read other 6 answers
RELEVANCY SCORE 80.4

Since some days I started getting BSOD's while playing Battefield 3.

I'm using Windows 7 Ultimate x64
I have this rig about 6 months.

Someone can help me and tell me what could possibly be the problem?

Thank You.

A:BSOD playing Battlefield 3, error 0x0000003b

  
Quote: Originally Posted by blacblu


Since some days I started getting BSOD's while playing Battefield 3.

I'm using Windows 7 Ultimate x64
I have this rig about 6 months.

Someone can help me and tell me what could possibly be the problem?

Thank You.


Your Kaspersky caused audiodg to crash.
I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloa...vremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows

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RELEVANCY SCORE 80

Hi Guys,

For the past few months I have been getting very random BSOD/Crashes (the pc will just freeze and restart without getting a BSOD and then it leaves no Minidump file), and this mostly happens when playing Battlefield 3, but not always.

The latest BSOD I got was yesterday and the error code was

STOP: 0x0000001E (0xFFFFFFFC0000005,0xFFFFF80003AE887B2,0x0000000000000000,0xFFFFFFFFFFFFFFFF)

I ran memtest86 for around 2 hours with 2 passes and got no errors. I have downloaded Driver Checker and updated the few drivers that were not fully updated. This morning I started playing BF3 and my computer froze and restarted again, but with no BSOD. When I checked my Minidump folder, no file was created. No file has been created for the past month or so. It only randomly posts a minidump file to its folder. I don't know why.

At current I am starting to get 3-5 Crashes/BSOD per week.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Win 7 Home Premium x64
- an OEM or full retail version? Full retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 12 months
- What is the age of OS installation (have you re-installed the OS?) 12 months

Please find attached the Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML file.

Many thanks in advance

A:BSOD playing Battlefield 3, error 0x0000001E

In the meantime I have also run a Chkdsk from out of windows (at startup). I have been reading many posts in the forum with issues that sound similar to mine and a lot of them say to run Chkdsk, so I did Don't really understand the results, but please find the event file attached.

Read other 7 answers
RELEVANCY SCORE 80

Hello there, good evening! I've had quite recently this BSOD related apparently to one of my drivers... Yet I don't know which nor how to find the problem in the minidump, therefore I recur to you guys

Hoping for a solution or aid in finding it! Thanks in advance

P.D. I've attached all the necessary files as requested

A:random BSOD, usually while playing, error 0x0000001e

The cause seems to be from your Intel Rapid Storage Technology.
Please create a restore point before changing drivers as I don't want the risk of making your problems worse.
Please update it from the following website.

https://downloadcenter.intel.com/Det...adType=Drivers


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : storport.sys ( storport!StorPortNotification+22 )

Followup: MachineOwner

Code:
storport!StorPortNotification+0x22:
fffff880`0176e0d2 488b18 mov rbx,qword ptr [rax] ds:38a0:0073da65`0073da65=????????????????
Resetting default scope

Code:
STACK_TEXT:
fffff880`038b08e8 fffff800`0327e5be : 00000000`00000001 fffffa80`1a034000 fffff880`038b1060 fffff800`032b1a90 : nt!KeBugCheck
fffff880`038b08f0 fffff800`032b175d : fffff800`03495380 fffff800`033d2260 fffff800`03211000 fffff880`038b1808 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`038b0920 ... Read more

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RELEVANCY SCORE 80

Currently i have been blue screening in only one game. I have played Battlefield 3 for 5 hours straight with no problem. Age of conan for 2 hours no problem. And Blacklight Retribution for 3 hours no problem. Only APB: Reloaded is giving me any sort of crashes, freezes, blue screening. Before i repaired the files through the game launcher, i received bsods 3 seconds after spawning in to the world. After repairing APB would just freeze with repeating sounds after spawning (i could stay in the login screen all day), so i then played in windowed mode which fixed the sound repeating and freezing. But just now i played APB for aprox 40 minutes and decided to get off and do something else. Except right when i closed the game and arrived at my desktop, i blue screened again.

I have checked my memory using the windows 7 tool. I also tried putting my gpu and cpu at stock defaults but that did not fix it.

I have updated everything in my computer except my bios. A fix would be awesome I love playing APB but at this rate im forced to give up on it and play other games.

A:BSOD while playing only APB: Reloaded, error 0x0000001e

Second page

Read other 9 answers
RELEVANCY SCORE 80

my laptop is Lenovo IdeaPad B450

Win 7 ultimate 64bit retail.

original os: windows xp then upgrade to win 7 ultimate 32bit then upgrade to win 7 ultimate 64bit

i buy this laptop last year.

2 x 2gb ddr2 ram

nvidia GeForce G105M graphic card

can someone help with my problem.

A:BSOD while playing Blur, Error 0x0000001e

Your Nvidia Driver is old
Update it: NVIDIA DRIVERS 280.26 WHQL

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Code:
sptd.sys fffff880`01028000 fffff880`0118e000 0x00166000 0x4d6aa630 27/02/2011 23:29:52

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RELEVANCY SCORE 80

Hello, i have been getting blue screens at random times whenever i play Dota 2. They are very frequent but not as much if i am playing any other game. I have attached the SF Diagnostic Tool files in my post. Would really appreciate some help.

A:BSOD playing Dota 2, error 0x0000001e

Hello Wake25. The zip you uploaded contains one Crash Dump only, dated 30/10/2012. Analyzing it may not reflect the current situation properly.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Read other 9 answers
RELEVANCY SCORE 80

I've recently begun getting random crashes while playing games on my PC. At first i never received a BSOD, the PC just froze and restarted but I made sure that the PC didn't automatically restart after a crash and i got a BSOD this time.

I first suspected that high temps were the problem but when i checked them they were fine. I then thought that the PSU might be faulty, but from what I've been able to gather it shouldn't be any problems with that either.

This is my latest dmp file that i received when i played the new Assassins creed game. However i must tell you that the "freeze restarts" have occurred on more games than that, even once while on the desktop after playing a game.

I'd greatly appreciate some support to locate whatever it is that's causing my system to fail all the time.

The crashes are very random, sometimes just a few minutes into gaming and sometimes after several hours. They also seem to occur more often in Assassins Creed as opposed to DayZ. This might have to do something with me using a controller for Assassins Creed. It's a PS3 controller connected to a USB Bluetooth device. I then use motioninjoy's drivers to emulate it as a xbox controller.

Thanks for your time and help!

A:BSOD mostly while playing games, error 0x0000001E

Well, I have to telly ya; that motionjoy driver could very well be the culprit as i did see another thread on these forums with the same or similar issues; and that ended up being the problem. Especially when you are referring to trying to "emulate" a piece of hardware. I dont think doing that usually works very well as the pc/windows platforms are not meant to be played with a console controller per say.

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RELEVANCY SCORE 80

Thank you for you assistance.

This is a complex situation, as I've been dealing with Electronic Arts/Bioware tech service for months now - "change this, download that, install it and uninstall that..."

Essentially, the game SWTOR has never run without crashing - other than the two weeks of beta during which time I experienced NO crashes! Ironic. Game crash is always either MSVCR90.dll or RemoteRenderer.dll.

Now that I've messed with it so much, I'm getting BSODs. To be clear, I was NOT getting BSODs until recently - ONLY the game would crash to desktop.

The computer this is running on was brand new when the beta launched Nov 2011.
Clean install of Win 7 x64 on a brand new WD HDD. Specs below.

I partitioned the HDD, with onlyOS on "C:" drive, everything else on "D:".

In the past three weeks I've formatted "C:" and reinstalled Win7 x64 twice - as per EA/BioWare tech support.

What they had me doing was uninstalling / reinstalling ALL dotNET framework files, and ALL C++ files. This is when I began to have BSOD.

All of my drivers are up to date, ram has passed Memtest86 (actually installed second/alternate set of ram from my second machine which is down atm - waiting for RMA MoBo from Asus - no change in behavior).

As this is a long post, I will include system specs and ATTACHMENTS in just a moment.

A:BSOD playing SWTOR, error 0x0000001e

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Read other 9 answers
RELEVANCY SCORE 79.6

Hey, so I was playing SWTOR and I got the BSOD. It has occurred several times in the past day. Here is the information.

I have run memtest already and have had 0 errors. I have all my drive up to date. I also reformatted my computer-NOT REPAIR, but FULL WIPE.

I have attached information via the instructions in thread.

Thank you for your time.

A:BSOD playing SWTOR, BSOD error SYSTEM_SERVICE_EXCEPTION (0x0000003b)

The crash dump blames hardware.

Re run these tests again

RAM - Test with Memtest86+

errors might be detected after 7 passes

Do this overnight

Also

Hardware - Stress Test With Prime95

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RELEVANCY SCORE 79.6

My computer has been doing this a lot recently and its started doing it more often, usually the 0x0000003b code pops up when either windows media player is on or when it is stood idle for a while. Using NirSoft's bluescreen viewer it stating that the ntoskrnl.exe is the problem in all minidumps, it also sometimes states nvator64.sys is the other file that causes the bluescreen. i have attached the minidumps to this and hopefully someone will tell me how to fix it, i have checked online and gathered it down to these 3 options... either my PSU is not powerful enough to support the payload, my HDD is corrupt or the RAM is stating to fail. Thank you for the people who can help! as a side note, i have tried formatting and reinstalling my windows 7 64bit ultimate, but the BSOD can appear on setup and did at one point so i had to renew the whole setup, recently it has started doing it a lot more. one happened not too long ago and also had the CDD.dll file as an error. Also before anyone says it, YES MY DRIVERS ARE ALL UP TO DATE! there are literally no updates available for my hardware which is why i think its either my HDD or RAM.

My Specs:
AMD Athlon II X2 245 2.91 Dualcore
Gigabyte M52LT-D3
4GB (2x2GB) DDR3 RAM (not sure on the manufacturer)
NVIDIA Geforce GT 440
500GB Partitioned Western Digital Sata II HDD

A:BSOD - getting BSOD error 0x0000003b a lot while idle or playing music

UPDATE: this just happened to me aswell... states the NTFS.sys is now the error (Error code 0x00000024) was literally only thumbing through facebook nothing else.

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RELEVANCY SCORE 79.6

While playing ArmA 3, Elite Dangerous, or GTA. I crash constantly and have been trying to troubleshoot it myself. I've come to the conclusion that I should hand it off to the experts. Files are posted. Thank you and have great evening!

A:BSOD playing games/streaming, error 0x0000003b

I've had no changes to my crashing, but it is still consistent. Any other information you guys require?

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RELEVANCY SCORE 79.6

I get this BSOD when I play Planetside2 after about 35 minutes of gameplay. I have found that if I turn off Shadowplay in the Nvidia GeForce Experience I can extend that time to around 6 hours, but I don't like that. It still ends up BSOD eventually, and it's quite random.

In the game, I will start to hear garbled noise like a lower toned version of the sound I should hear. When that happens it's like a warning to slow down. If I stop what I'm doing and wait a second, it will right itself and I'll be ok. If I hear this in a larger fight or in a situation where I can't control the noise levels it seems to go over the edge and BSOD.

Here is what I have done in no particular order:

Clean install of Nvidia graphics, personally deleting all the files
Clean install of Logitech Gaming Software, personally deleting all the files
Trying an older version of my graphics drivers I knew worked previously
Different Shadowplay settings
Updated some motherboard drivers
Installed Samsung Magician for my SSD
Installed CoreTemp to see heat and performance
Installed MSI Afterburner and Kombuster to check GCard heat and performance
Tested the RAM with Windows Memory Test (it got to %100 and then resumed to the OS, so I think that means it passed?)
Tried screaming at headphones
Threatened the graphics drivers and LGS drivers
Lost hope
EDIT: /sfc /scannow said no errors (forgot to mention I did that)
Like I said above, if I turn off shadowplay I can play uninterrupted for a very long time, but i... Read more

A:BSOD playing Planetside2 Error 0x0000003b ladfGSRamd64.sys

Hello and welcome to SevenForums!
When i come home i will take a look at the log. Nice Magmortar avatar BTW

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RELEVANCY SCORE 79.6

Hi, I've been having fairly regular BSODs with the above error code for a few months now, yesterday I did a massive Windows Update, I think I've updated all my drivers, but still keep getting it now and again. It seems to be triggered by playing videos or sound files, although it's not every time. Grateful for any help!

A:BSOD when playing sound/video, error 0x0000003B

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000456a890, fffff8800a5b5130, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+2c31a )

Followup: MachineOwner
---------

Welcome to sevenforums,

Its a driver that is causing your issues, this is the driver:

avast! Virtualization Driver

Please update this: http://support.avast.com/

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RELEVANCY SCORE 79.6

I've been having very random BSOD's while gaming. I can't seem to find a pattern for it. Sometimes it can happen several times within and hour or not for 12 hours. It only occurs during gaming. Normal operation, web browsing ect.. is not affected.

Specs:

Windows 7 Professional 64bit
i7 3770k
Asus P8z77-v
(4) 4G DDR3 1600 mhz
Sapphire 7970 OC 3Gb (running an eyefinity display group)
240G Sandisk SSD (OS Drive)
1 TB Seagate
Antec 620 cooler
1100w Majesty PSU

I have already ran mem tests (6 passes) with no errors. I also did a system verifier that also came back with no errors. I just reformatted as well thinking that it would solve it (hence only 2 dump files at this time), no luck. I also did a video card stress test with FurMark at max settings for an hour in an attempt to replicate the BSOD. No luck with that either (though that card took the stress like a boss ).

Sledgehammer is already on standby at this point.

A:BSOD playing CS:GO/APB/ARMA II, error 0x0000003b & 0x000000a

Hello fxblaze and welcome to Sevenforums.

As it's only happening during gaming, what's the temperatures just before a crash? You can download Speccy and monitor those numbers.
Different culprits pointed towards your ATI Graphics Driver. Driver Sweeper will ensure that you'd have a clean install at the end of the procedure, and by that no leftover files that'd bork the system.

* Make your way to ATI Drivers - Downloads and download the latest driver for your card, save it to your desktop for instance
* Uninstall the Graphic driver you currently have and all its extensions (do not reboot yet)
* Download Driver Sweeper
* Get to safe mode (without network) and search for Driver Sweeper in your START
* Select all the ATI components and analyse them
* Clean them, head into Windows without internet and install the driver you've downloaded previouslyBest Regards,
Frederik.

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