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Hibernation failed with error: The request is not supported

Q: Hibernation failed with error: The request is not supported

Thank you for the explicit instructions on how to activate hibernation. Unfortunately, I am getting the following message when entering the powercfg -h on:

Hibernation failed with the following error: The request is not supported.

The following items are preventing hibernation on this system.
There are one or more legacy drivers installed:
An internal system component has disabled hibernation.
PLEASE HELP!!! Can I disable the VgaSave driver?

Thanks in advance.

Preferred Solution: Hibernation failed with error: The request is not supported

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Hibernation failed with error: The request is not supported

Welcome to Seven Forums bbossoxx. The VgaSave is a default system driver. Have you tried updating your display driver? If no help, suggest running the System File Checker

SFC /SCANNOW Command - System File Checker

A Guy

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Having issues with the Windows Event Log. It won't show. Even tried to clear it with this error. Even if I try to clear it using PowerShell I always end up in "Failed to clear log xxx. The request is not supported.".

Already tried sfc /scannow, of course restarting...


Running Windows 8.1 x64

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Hi All

I have been trying to back up all my important data onto an external hdd. The external hdd i am using is a WD 2tb. I am currently running Win 7 x64 with 2 x hdd wd 2tb set-up in raid 1 for hdd failure. I would like the external one as a backup weekly in case of file corruption.
However when i go into setup, i get the following msg "The request is not supported" Error 0x80070032. I have read through a few threads on this forum with regards to task scheduler and event log they all seem to be set as required. There is also suggestion that win 7 may not be able to handle large hdd sector size, something about 4k versus 512.

Please help ! If you do have any info for me could you please explain in laymen's terms as i am only an amateur at this and sometimes the explanations given are a bit confusing.

Thanks in advance.

A:Backing up data Error "The request is not supported" Error 0x80070032

Hello lech1985 and welcome to Seven Forums.

If you're using the built-in Windows 7 imaging and back-up tool that might be the problem. I've heard that it's not able to consistently and accurately read/write large volume data. You could try a different free image and back-up software to see if it makes a difference. Some of the recommended programs are:

Macrium Reflect FREE Edition - Information and download

Free Backup Software: Paragon Backup & Recovery Free Edition - Overview

Best free backup software. Hard drive backup and recovery, image and clone freeware - EaseUS Todo Backup Free

DriveImage XML Backup Software - Data Recovery Product

Clonezilla live

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When I had only a single Vertex SSD I was able to setup and perform backups without a problem to my 1TB D: drive. Now that I've added another Vertex and created a RAID0 (240GB total) I get the above error when trying to setup a new backup of the RAID0 C: drive. I CAN perform a "create system image" without any error message, but I'd like the capability to restore only files if someone can offer a solution.

A:Backup Error: "The request is not supported (0x80070032)"

Take a look at these 3 sites.They will be able to provide some good information and some great troubleshooting tips to help you solve your error code 0x80070032!

Error 0x80070032 when creating a System Restore point in Windows Vista

Error 0x80070032 appear in creating a System Restore in Windows Vista

How to Fix 0x80070032

I hope this helps!

Brett M,
Windows Outreach Team

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Was trying to plug my Toshiba 1tb External hard drive in to retrieve music off it and it wont recognize the drive. Device manager revealed the yellow triangle and error message. It works on my wifes hp streambook and also my kids stream book both are running wondows 10 like mine. I have tried nearly 10 different suggestions from google searches and have gotten nowhere. The only thing I couldnt try was turning off the usb in the power options, for some reason mine doesnt display that option. My notebook only has 1 usb port so I cant try a different port. Any suggestions or fixes?

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having trouble installing an Epson WF-2530 printer onto win 8.1 machines.
i have 3 win 8.1/64 bit machines. it will install and is working on only one.
used the same installation disc, and install process, and cables with all 3 machines.
googling the problem shows plenty of stuff mainly updating drivers. done that, still no good.
Not sure why it works on only one, a generic clevo laptop w550eu.
the installation process stumbles when it asks you to connect the printer cable to the computer.

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Dell customer support wasn't able to help me fix this issue. Luckily I've got a bit of experience with computers and was able to figure it out. Basically, my XPS 8900 started freezing at start up (at the Dell logo) and would either remain frozen or black out the screen with the error message, (A7) Me FW Downgrade - Request MeSpiLock Failed.
So, for anyone else unfortunate enough to encounter this error, here's the fix;
- Start Computer
- Press F12 at the Dell logo (May require wired keyboard)
- Select "Change Boot Mode Settings"
- Select "Legacy Boot Mode, Secure Boot OFF"
- Apply changes
- Computer will restart, press F12 again at the Dell logo
- Select "Windows Boot Manager"
- Computer will start as normal. Log in. Once on your desktop, restart computer
- Press F12 at the Dell Logo
- Select "Change Boot Mode Settings"
- Select "UEFI Boot Mode, Secure Boot ON"
The computer should then start normally and you should have no more issues. 
Hopefully I can help at least one person with this information, I was tearing my hair out in frustration. Have a good day :)

A:XPS 8900 ERROR - (A7) Me FW Downgrade - Request MeSpiLock Failed

I have a XPS 8900 I purchased from Costco about 2 months ago.  Just this month I have had my system freeze on me 7 times.  It boots up ok but freezes randomly while I am logged in on the internet or in outlook.  I have had to do cold boots. This last cold boot I did today I barely saw the message "Request MeSpiLock Failed" as it was booting up.
Costco tech support asked me to did a system restore which didn't help and another time ask that I do a rebuild to earlier version of Windows 10.  I don't have high hopes that this last change will help.
Do you think the steps you listed in your post on 1/15/16 at 6:38pm would fix my problem?
Thanks - Joanne

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We are upgrading our T460s to Intel ME firmware & BIOS v1.33, and randomly encounter error " (A7) Me FW Downgrade - Request MeSpiLock Failed" on reboot we still able to load and login Windows but TPM is not found in windows, and bitlocker on suspend can you please advise what we could do to resolve this? Thanks 

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when i switch on my com the first prob is that it always reboots automatically and kind of and then recommends using start up repair.

I barely do this because I have tried it and whenever I start up it will just ask to do it again.

So I start Windows normally and then when I log onto my username a little box pops up that says

"Warning: Your system does not support hibernation."

are there any ways that I could prevent this thing popping up or possibliy get hibernation back?

A:hibernation problems, not supported

Is this the same PC as the one in the Vista forum?

When did this problem begin? Is it related to the installation or removal of hardware or software; to Windows updates; updates to your Antivirus program or another program?

Which version of Windows; which service pack?
RIGHT click "my computer".
Left click "properties".

Does the hibernation box appear before or after you log in? What happens in safe mode?

Which brand & model PC? If not OEM, what is your motherboard?

You can disable hibernation thusly:
RIGHT click a blank spot on the desktop
screen saver tab
power options button, lower right.
Hibernate tab
uncheck "enable hibernation"


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hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

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My wife was tring to do uor taxes on turbo tax. It keeps coming up with the error message "XMLHTTPRequest not supported" Anybody have any ideas on what it is, or how to fix it? I have also noticed lately that sometimes, if I click on a link, or book mark, the browser will close itself. Not sure if these two items are related or not. We are running a Dell optiplex with Windows 2000 professional and useing the opera browser.

A:xmlhttp request not supported?

Dont know anything about this but pick one and see if you can figure it out!!


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in to vote

After installing the ATA Leight Gateway on a Windows 2012 R2 server with AD, DNS, DHCP and Hyper-V, 24GB RAM, 340GB free on drive C: it stops on startup:

The Microsoft Advanced Threat Analytics Gateway service terminated unexpectedly.  It has done this x time(s).
 The following corrective action will be taken in 5000 milliseconds: Restart the service.

2017-03-10 17:16:11.5299 8796 5   00000000-0000-0000-0000-000000000000 Error [ServiceChannel] System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]:
The request is not supported (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:

System.ComponentModel.Win32Exception: The request is not supported
   at System.ServiceModel.Dispatcher.TaskMethodInvoker.InvokeEnd(Object instance, Object[]& outputs, IAsyncResult result)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeEnd(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage7(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)).

And this one in the ExceptionStatisticsLog:

Count: 390

System.ComponentModel.Win32Exception (0x80004005): The request is not supported
   at System.ServiceModel.Dispatcher.TaskMethodInvoker.InvokeEnd(Object instance, Obj... Read more

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Spoiler (Highlight to read)Customer Support:Certain drivers listed for a given PC contain information under Supported Systems in the Details that is a bit confusing when trying to determine applicability for download/installation. See example extract below. Note the same models are listed twice in these three instances except one of the two in each instance contains what appears to be the Chipset/BIOS type in parenthesis. I would like clarification of this kind of applicability listing. Specifically, for the Yoga 2 11, there are at least two Chipset/BIOS types of which I'm aware: Baytrail and Haswell. There might be others. So, when I see just "Yoga 2 11" in the list, I presume the Driver applies to all  Yoga 2 11 PCs. But then, I see "Yoga 2 11(HSW)"  which seems to indicate that it applies to just those Yoga 2 11 PCs with the Haswell BIOS/Chipset. This is confusing as it seems that the "Yoga 2 11(HSW)" would be included in the group of all "Yoga 2 11", and so listing the Yoga 2 11(HSW) it separately is redundant. Please clarify. ------ Example: Extract of Details -----Supported SystemsEdge Series: Lenovo Edge 15, Flex 2-15?Flex 2-15(BDW)Yoga Series: Yoga 11s, Yoga 13, Yoga 2 11, Yoga 2 11(HSW), Yoga 2 13, Yoga 2 13(BDW),Customer Support:Certain drivers listed for a given PC contain information under Supported Systems in the Details that is a bit confusing when trying to determine applicability for download/installation. See example extract below. Note the s... Read more

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I have an Acer laptop 5003wlmi with XP; my battery is dead. I want to correct this Hibernating issue.

When I come out of hibernation, these two system settings are lost.

After hibernating, UNPLUGGING, then plugging back in and powering on:
1- the screen is dimmed to very dark and
2- the Wireless Network Adapter is disabled. I have to manually fix both of these.

If i hibernate, leave the laptop PLUGGED IN, and power on, then both of these settings are fine.

If i Turn Off my computer, then power on, both of these settings are fine (the WIFI adapter remains on and the lcd screen is bright) as before I powered down.

So, it's only when I UNPLUG my laptop after hibernating that this problem has started to occur.

Please let me know what you think. Thank you!!!

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Hi. For the past several weeks I have been having serious problems with my Lenovo Y570 laptop that have been getting progressively worse. The problems started when the computer began to fail to hibernate. Sometimes it would successfully hibernate, other times it would hang with very high fan/cpu activity, and have to be manually powered down. If left in this state, the system eventually restarts on its own and on reboot I get the message about Windows failing to shut down correctly. At first this was occuring only infrequently but now it happens everytime I try to hibernate the computer. I have also encountered issues when closing the screen or when the computer goes to sleep (failure to return from sleep, random restarts, etc.) I have now been starting to encounter other startup/shutdown problems frequently. For example, the system will lockup on the Windows logo screen, or at the bios screen, and have to be restarted. These problems seem to be worse after a failed hibernation when I have had to kill the power. Typically after a few tries I can get into windows, although sometimes I have had to preforms startup recovery (which just does a system restore). Once in windows, the system seems stable. I have worked on it all day and/or left it on overnight without problems, as long as power is not interupted. I have also had several BSODs. Most recently, this occured at the user login screen, before I had a chance to type my password. Event viewer gives the following information:... Read more

A:Startup Freezes/Failed Hibernation

If you usually run the laptop when it's plugged into power, you could consider turning off all sleeping and hibernating options.
What do the BSOD errors say? You can use Who Crashed to check about that after the fact

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My Vista Ultimate Windows disc image backups were going smoothly and then I got an error: the backup failed transfer syntax not supported by RPC server (0x800706C).

In the event log were two errors at the time of the backup being started:
Error during RPC serialization: (hr = 0x800706c2)
Backup started at '6/23/2008 6:11:16 AM' failed with following error code '2147944130' (The transfer syntax is not supported by the RPC server.). Please rerun backup once issue is resolved.

Any advice on how to resolve this issue? Others have encountered this issue in another forum but there was no resolution posted.


A:backup failed. transfer syntax not supported by RPC server

Did you try the backup again?

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hi when i run driver parallel lines i get this error failed to create directx no supported display adapter present.could some one please help me

edit:nevermind i have fixed it

A:failed to create directx no supported display adapter present

The same thing happens to me when playing "DRIVER 3", and I need help too. Please tell me what you did.

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I downloaded the demo for driv3r from http://www.gamershell.com/download_8798.shtml, and installed it. Now when ever I run the game I get this message!!! Failed to create DirectX. No supported display adapter present. I'm pretty annoyed seeing as the day before I bought it over Amazon and was waiting for it arrive and now i'm thinking it might not work! I've tried looking in the (rightclickdesktop > Propeties > Settings > Advanced > Adaptor > Properties > Driver > Update Driver) but the auto install (recommended) said i had the latest version!
Please help!

A:Failed to create DirectX. No supported display adapter present.

No supported display adapter present

It means your particular video-adapter is not supported by that particular game. The adapter lacks some of the required specifications needed for that game to run.

If it's a desktop PC, you need to install a better video card which has the required specifications.
The required specifications should be on that game developer's website. For starters, the card must support 3D.

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After too many unexplained problems, I decided to reinstall Windows 8.1 Pro x64, and migrate off of SBS 2011 Standard. In addition to the primary workstation that can't read any event logs, I built five Server 2012 R2 servers (Hyper-V host, Active Directory
VM, Exchange 2013 VM, SQL Server 2014 VM, and WSUS VM).

I was diagnosing why my workstation's Outlook cannot reach the local Exchange Server.   I tried to look at the event logs, and found the
Event Viewer cannot open the event log or custom view.  Verify that Event Log service is running (it is) or the query is too long (whatever that indicates).  The request is not supported (50)
Looking at the directory of the event logs folder.  It appears that most logs are empty, which is understandable since it's a rebuilt installation.  I found a small number of Applications and Services Logs and it appears nothing was logged since
six days ago on 4/4/2016.   On support forums, I found many have this exact problem on Win 7, Win 8, and Win 10.  Of the solutions posted none of them would even execute on my Win 8.1 Pro x64 machine.  I tried clearing the event logs (WEVTUTIL
CL logfilename) and am told Failed to clear log .... The request is not supported. 
It's very difficult to diagnose why Outlook 2013 cannot reach Exchange 2013, even if Outlook is installed on the Exchange server machine (just as a test).  The web-based Outlook owa, ecp, ... all work fine. ... Read more

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I have an adsl connection. i have a GLB-502T D-Link modem/router . It works fine with the desktop only plugged to the ethernet. Now I want to have a wireless LAN setup at home. which is why i connected the DI-514 wireless router to the ethernet port of the modem/router and the desktop to one of the five ethernet ports. The desktop worked fine on the first go but i cannot connect the laptop. The connection is made and drops in about 30 secs or so saying The host did not respond to the DHCP request made. If i repair this which menas the lappy will again do a request the lappy connects again but gives the same err in about the same time .
Please Help
Thanks for any small i/p

A:DHCP request failed

I'm surprised that it worked at all. Both of those routers have the same subnet as their base address, which usually makes it impossible for the second router to connect to the WAN port. I'd configure the secondary router as follows, which will give you the wireless capability, but eliminate the second NAT layer and it's difficulties.

Connecting two (or more) SOHO broadband routers together.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses through, I'd assign the secondary router as it's IP address, for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If there is no uplink port and neither of the routers have auto-sensing ports, use a cross-over cable. Leave the WAN port unconnected!

This procedure bypasses the routing function (NAT layer) and configures the router as a switch (or wireless access point for wireless routers).

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Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:

Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719

Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0

Device not started

Devic... Read more

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I am having a current issue and for the life of me have been unable to resolve it. I'll start from the very beginning.

I am currently working on a new build that contains an Asus Maximus VIII Hero. I was trying to figure out a way to get windows 7 on a Samsung m.2 ssd and it hasn't been working out. I made some bios changes hoping it would resolve the issue and nothing. I changed all of the bios settings back to default, installed a regular Samsung 850, and installed Windows. Ever since then it takes ages to boot. Between the Asus splash screen and the Windows start screen I get the error message "(A7) Me FW - Downgrade - Request MeSpiLock Failed" it also makes a loud click sound.

I've found a few posts online but nothing has helped yet, I have also switched all hardware except for the MOBO and CPU since I do not have any spares lying around. I have also re-seeded the CPU and cooler.

Any information would be greatly appreciated.

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I am running Win 7 Home 64 bit and have encountered windows update failures. All suggested fixes have failed to resolve the problem so I tired to run system restore back to a date that I believed would restore the pc to a time when windows update was functional.
To my chagrin the restore also failed with the following window popups appearing: Unspecified error during system restore 0xc0000022. The other popup tells me that the program can't start because rtl120.bpl is missing. Try reinstalling the program to fix the problem. I don't know of the two error messages are related or the missing file mentioned relates to something else?
Any suggestions or guidance would be appreciated.

A:Request help with failed system restore

Hi Frank,

Lets look at this from your original problem -- Updates

please run
sfc /scannow (note the space)
then SURT
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center

These might actually fix both.

Upload the CBSlog, and i'll have a look.

Do you/have used a tune-up utility or registry cleaner if so reverse the changes.


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my issue is the same as this old thread (and how i found this form) http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/A7-Me-FW-Downgrade-Request-Me-Spilock-Failed/td... I have just taken delivery of a refurbished pavillion which has the above BIOS issue, it didnt come with any recovery disk or USB. The company can replace it but its going to be in January, so if i can sort this myself and my kids actually have a christmas present I will obviously be very happy, and slightly less angry lol I cant get it to start in safe mode even (assuming safe mode is f11) any idea of a work around if i cant get in to execute me.bat? thanks in advance  

A:(A7) Me FW Downgrade - Request Me Spilock Failed

i guess I need to update the BIOS, but not sre how to do that without windows access

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Found your site in looking for fix of:
Detection of product '{CD1CD48D-7B18-4254-B43D-AEAB704AB063}', feature 'MailBox' failed during request for component '{D63F75DD-A0BA-4F10-8EFB-90CE24836B4C}'​Here is some of the info I see you like to have;
XP home
AMD 64 at 3200+
2.01 GHz, 384 MB
Uninstall_list- notepad
Ad-Aware 2007
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe® Photoshop® Album Starter Edition 3.2
America Online (Choose which version to remove)
AVG 7.5
CCleaner (remove only)
Coupon Printer for Windows
Digital Media Reader
EarthLink FastLane
EarthLink Software
EarthLink Toolbar
Google Photos Screensaver
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP PSC & OfficeJet 4.7
HP Software Update
J2SE Runtime Environment 5.0 Update 2
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Starter Edition 2006
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Sup... Read more

A:MailBox' failed during request for component

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I have an Inspiron 7559 that is failing to boot. It displays "(A7) Me FW Downgrade - Request MeSpiLock Failed" just after showing the white Dell logo.I think my daughter turned it off when an automatic BIOS upgrade was started. The system was reporting the BIOS was at 1.2.0 but it couldn't see any USB drives. I ran BIOS recovery which left me with version 1.1.3 and the ability to see USB drives - still not able to boot into Windows 10.
I downloaded the latest firmware (1.2.1) and created a new bootable USB drive to update my firmware. If I run the Inspiron_7559_1.2.1.EXE from a DOS prompt or from the BIOS Flash Update option after hitting F12 it fails with "Unable to start a Secure Flash session".
Running from DOS:
I get promoted to Start to Flash: Y
Decompress ROM completes.
Get related info.
Uploading the ROM into the BIOS completes.
Uploading the ME Capsule data into the BIOS completes.
Begin to update BIOS from version 1.1.3 to 1.2.1 fails with "Error: Unable to start a Secure Flash session."
I've tried various boot settings of UEFI/Secure, UEFI/NotSecure and Legacy. Also Dell DDDP and Rufus to make bootable DOS USB drives.
I've also tried using the recovery utility (hold esc + control when connecting in the AC power) with a USB and a BIOS_IMG.rcv - I get a black screen and 3 amber flashes followed by 4 while flashes on the LED. Without a USB I will get the recovery screen.
Diagnostics did not report any issues.
Would love to know... Read more

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Hello! I encounter a problem about dhcp, I use tow dhcp servers , tow routers and four pcs, the line is on, but dhcp request fail, I can't find out where is wrong, help me please,thankyou very much!

I can't upload my .pkt file........

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Hey guys... I am about ready to pull what hair I have left out of my head. Here is my setup:

-MSI X99A Pro Carbon motherboard
-Intel Core i7 6800K prcessor w/Cooler Master Hyper Evo 212 cooler
-32 gigs of DDR 4 Quad Channel ram
-Windows 10 Pro
-One SSD 250GB Intel drive for OS
-5 internal HDDs for storage - All Sata connected
-Corsair Graphite 760T case.

I do not over clock. I have the ram overclocked in the BIOS using XMP to 3000 speed, but that's it.

Here is my situation, and I am baffled and feel super deflated over this mess as I run a small project studio for video and audio work and this is causing me to fall behind on projects.

I am getting constant on screen pop up notifications that a recent USB device isn't recognizable or 'has malfunctioned and windows doesn't recognize it' along with constant USB connect/disconnect sounds. I just built this custom PC this past week and everything seemed fine for a couple days, and then this started.

When it does this, I go into device manager, and I get a yellow exclamation mark under the USB list that says 'Unknown USB Device (Device Descriptor Request Failed). I have hit google search and tried every single suggestion I could find including the following:

-Blowing all the dust out of all the ports, although i doubt that was an issue because the case and motherboard are brand new.

-Going into device manager, and disabling or uninstalling the device that is giving the error. It pops right back ... Read more

A:USB Device Descrptior Request Failed Issue. PLEASE HELP!!!

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Hi all,

(Unknown USB Device - A request for the USB device descriptor failed)

Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1

I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1

The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.

I've spent the last 4 days scouring the net looking for answers, and thus I am here hoping someone can shed some light as to why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?

Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.

But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???

So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!

If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue

Would really real... Read more

A:A request for the USB device descriptor failed. (error43)

You can mark this thread as SOLVED!

Okay here's the fix that worked for me, maybe it will work for you.

I've always updated drivers, WinXP, Win7 and so on, the same way - download the driver, go into device manager and select browse, then point windows to the downloaded driver to update the necessary files. Its always worked that way for me for as long as I can remember.

Not so it appears with windows 8 - for some strang reason.

For me I had to update to the latest Intel Chipset Drivers, but instead of the tried and trusted methos above, you simply hit the setup.exe and let windows 8 do its thing. Believe it or not, but this fixed the issue.

Yes I had already updatd to the latest Intel Chipset Drivers using the device manager method, and yes windows "did" update ...someting??? But the USB devices were still showing the Unknown USB Device error. But using the setup.exe fixed the everything and all my USB devices are now working perfectly with Windows 8.

How, why, who knows, but I hope this works for others with the same problem.

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I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.

On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".
On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."

My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.

Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was un... Read more

A:USB not recognized (Device Descriptor Request Failed)

if you have tried on other systems using different OS then the error is normally because of issues with the item not the PC , it might be 'confused' or have corrupted data or be faulty.

If you have the data still stored elsewhere...then you may be able to reset the flash drive and see if it recognises it then.

I'm not sure if there is a reset switch anywhere on that stick.

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I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

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Hello, The left USB socket on my X250 has started to return the message Device Descriptor Request Failed, but the right hand USB works as normal. I rarely used the left hand one so I am unsure for how long this has been the case, but now I am very keen to start using a USB keyboard so I am very keen to get it working again.I have tried uninstalling the device and reinstalling, and searching for new drivers.Thanks in advance for any help,Dave

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Hello Ladies & Gents.

I would like to ask for your assistance on this slightly annoying problem.

I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:

Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).

(Please see attached screenshots)

Once the device is disconnected and reconnected device manager then displays:

Universal Serial Bus Controllers -
USB Composite Device

The device then shows in "Audio inputs and outputs"


Mr Collective

Attachment 38815

A:Razer Megalodon - (Device Descriptor Request Failed)

Razer is well known for BSOD drivers and problems, otherwise. (And taking very old drivers, changing nothing at all, giving it a new date and then claiming "Compatible!" with new OS.)

Perhaps give a shot with uninstalling their software, rebooting, the re-installing.

Make sure using the latest.

When all is said and done, you might just have to live with it.

Can't hurt to make sure chipset drivers are up to date. If Intel chipset, search their driver site for "Inf"

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I have a BIG problem here with a SCSI drive on our web server in our school.

All of a sudden i keep getting Start Unit Request Failed at start up.

and then when I try to verify the HD on the SCSI menu I receive an
Like it says, it's not ready.

now this is the secondary hard scsi disk, my primary bootup disk is fine, when i boot up windows, it boots up fine, but doesnt see the e: drive. in device manager though it is there and it says it is working properly.

Do you think it could be the hard disk has failed. only last week on this same server the power supply went. and we changed the power supply. could thsi be related?


A:SCSI hard drive problem. Start Unit request failed.

Try reseating the connectors to the drive. You might swap the power connector between the two drives. Maybe something was bumped when the power supply was removed. If that doesn't work then probably the drive has failed. I take it that the secondary drive is on the same cable as the primary one and it was working ok before the supply went?

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Suddenly my Dell DA200 Adapter doesn't work on my Dell XPS 13 9360.    HDMI & VGA can still work projecting to my monitor, but USB and LAN stops.
Tried uninstall, reinstall, update USB drivers to no avail.  Last resort was to clean install but problem is still there!  It's only been 3 months and I practically did nothing different than yesterday (no new install, change/update driver, etc.), just stopped today!
Tried the hdmi adapter to the USB-C and work, also showing it as billboard device, whilst the DA200 don't show.

Want to tried to wifi power setting, but couldn't find it in the device manage->network adapter?
Any idea what should i do?  Faulty adapter seems to be the last answer, but it's practically new and it was working flawlessly before.  Will i be able to claim warranty on it?


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I've had this problem for a long time. When I put my computer in hibernation, sometimes when I wake it, it hangs at the user select screen, or it just shows a black screen. Sometimes I can reset the computer after it has hanged, and try again resuming from hibernation, and many times it will work after a couple of tries. Other times after resetting I won't get the prompt to try again with resuming (the other option is to delete hibernation data and reboot the system) but I will get the usual screen that says that Windows was not shut down correctly (with all the options for safe mode, etc). If I cannot resume and I get the screen with safe mode and all the other crap, I finally log in I get a notice that there was a critical error, in the details I see BlueScreen and other data, but I actually never get a blue screen. In the dump folder, there are no dmp files related to the hibernation hanging.

Anyway, when it happens, I see several Event 18 WHEA-Logger in the event viewer, about 6 of them every time.

What's weird though, is that I literally have NO problems with this computer other than this. The only times it hangs is when I resume it from hibernation. I can play games or run stress tests with or without overclock and the system is 100% stable. But there is some problem that prevents it from resuming from hibernation correctly, so every time I use it is basically a gamble because it has like 50% chance of working.

PLEASE, help me fix this problem. I tried EV... Read more

A:Hibernation works randomly, WHEA Logger Event 18 when hibernation fails.

Nobody knows anything about this problem? Any way to troubleshoot it?

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anybody have any ideas?
have tried sfc /scannow
also the steps in this Windows Update Error 80246008 in Windows 7 - Fix
but to no avail, i still receive the error message

i have also used take ownership on the downloader file in programdata/microsoft/network
and was able to start bits service once i then re enabled windows update. it hung for awhile so i restarted and got the same error for bits, tried take ownership again, but still get the same error
screenshot included

A:Windows Updates Failed BITS failed to start error code 2147024894

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)


Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.

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recently i tried to update my nvidia driver and it failled and didnt install a thing, so i went on and tried ALL possible fixes ie the main one being uninstall all nvidia download your mobo and card drivers reboot use a file cleaner to uninstall all nivida files BUT the 2 latest then reboot into safe again and instll the mobo driver reboot then when i got to finnal install the latest nvidia card driver it fails

A:nvidia installer failed error all basic fixes FAILED

Quote: Originally Posted by emmett82

recently i tried to update my nvidia driver and it failled and didnt install a thing, so i went on and tried ALL possible fixes ie the main one being uninstall all nvidia download your mobo and card drivers reboot use a file cleaner to uninstall all nivida files BUT the 2 latest then reboot into safe again and instll the mobo driver reboot then when i got to finnal install the latest nvidia card driver it fails

Hi emmett82,

Please let us know what is the error you received while trying to install the driver update for the system.

First of all manually remove the drivers from the system by following the link below:

Uninstall Graphics Drivers

Then use driver sweeper to remove any left over driver files:

Guru3D - Driver Sweeper

Restart the system and then download the drivers from the link below:

Drivers | GeForce

Keep us posted with the results so we can advise you further.

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I am running Windows SP2 on a Sony Vaio Laptop. It currently does not have hibernation enabled, and there's no hiberfil.sys in the c:\ drive.

When I try to enable hibernation in the control panel, it gives the error: "The process cannot access the file because it is being used by another process"

Any one have any idea how to solve this problem?

A:Hibernation Error

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I've searched the forums, the web, and still not come up with any answers, so I think it's time to lay the cards on the table, if you get my meaning. Erm. You don't? Oh.

This error has effected loads of people, I believe, and can't find a single definate solution. After confiding in these people:


We still couldn't come up with an answer. The best they gave was 'jiggle around with your graphics settings until something comes loose.'

You're probably wondering what I'm talking about. OK, here we go:

One day, my graphics card (which is incidentally an ATI 3D RAGE PRO, however I have deduced this to be irrelevant) stopped working in Half-Life in OpenGL mode, and since then I have had to use it in Software. The error message that comes up is:

"The selected OpenGL mode is not supported by your video card."

This is INSANE! I have no idea what this means. I have followed the advice given by other people, jiggled around with every other setting but nothing has worked.

Thanks in advance for your help to recitify this problem, I will supply any more system specs when asked, and I would like to take this opportunity to ask what OpenGL actually is.

A:The infamous HL 'Not supported' error!

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My Vista doesn't work very well with my old drivers so i tryed downloading vista 1's but they were dodgy at best i want to change things back to where i was with my system restore discs i got with the PC but when i put the first disc in it come up with;
System Recovery

Error! PC System not supported

Please press button to continue


I just want my old XP home sys the way it was otherwise I'm stuck with vista and dodgy drivers.

is there anyway of making my computer see that my XP home os is ok, please, please someone somewhere help me!

A:Error - PC System not supported

my system restore discs i got with the PCClick to expand...

The post is a tad confusing

But the "Error! PC System not supported" means that those Restore disks are not meant for that computer

Also the Restore disks are they Xp or Vista?
And what did the computer originally come with?
And how do you have 2 OS's? (did you buy two?)

Do you need to backup? Or do you just want Windows Xp

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Recently I had a nasty virus, the Win 7 2012 malware that acts like a virus scanner. I managed to get rid of it with the help of some folks on another forum, but as a result, I have been left with this weirdo error.

I'm not sure exactly how to describe it but it seems like some new .exe files get this "no such interface supported" error when I try to install programs. It has also happened when I try to save .pdf files to Zotero, a citation management plugin for firefox.

For example, I just installed some windows updates, and when my computer restarted, this error popped up:

As part of the virus removal, I had to uninstall java/flash, and when I try to reinstall it, I get a similar error:

This is become pretty annoying and I have no idea what's wrong. I did the steps in the guide on this page (re-register all DLLs) and it did not help.

I tried doing sfc /scannow in cmd and it didn't help. According to winver, I am running Windows 7 Ultimate version 6.1.

Any suggestions? Thanks!!!

A:.exe no such interface supported error

You might still be infected. Go to our site:
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
and follow the instructions.
If you're clean, the problem could be net framework related.

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I have an error that shows like this http://puu.sh/esYSX/fd0a657b74.jpg
the error happens when I right click from desktop, and click Personalize or Screen Resolution.

I have tried sfc /scannow but the error still occurs. However, i can access Personalization from Control Panel.
I have tried malware scan
Please help!!
1. Click Start . In the Search box, type CMD . At the top of the window, right-click the cmd icon and choose Run as Administrator .

2. At the prompt, type in FOR /R C:\ %G IN (*.dll) DO "%systemroot%\system32\regsvr32.exe" /s "%G" and press <Enter>.

This will take several minutes to complete. There will be several C+ Runtime errors that will appear, as well as the system slowing down. Close all boxes that come on the screen except the CMD boxes.

A:EXE error. No such interface supported.

For anyone hesitating to run the above command, it is a common fix for the issue the OP had.

The command "FOR /R C:\ %G IN (*.dll) DO "%systemroot%\system32\regsvr32.exe" /s "%G"" walks through the whole of C:\, finding all .dll files and parses it to regsvr32.exe. This effectively registers all dll files on the system.

Thanks for returning to share a fix for your problem, Ygp, as it will help others who find this.

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So today I was playing a video game on my computer when all of a sudden my computer totally shut down. When I started it back up, my sound is not working and I am unable to open any folders. I get an error that says "No such interface supported" though I am able to use any program that I have pinned to my start bar. But I'm not able to access the windows 8 menu (the one where you click the bottom left corner, also not able to open it from clicking the right side of the sceen either) I googled the problem but none of the fixes were able to help me. I also ran a virus scan using ESET smart security and I came up clean.

Anyone have an idea how to fix this? My dad suggested I take the computer over to the local shop but I'd hate to waste money on something that is possibly an easy fix. Also like to mention if I run command prompt by using the windows keyboard combination, I'm able to start up any program, but when I click a folder I get the "No such interface supported" error.

Also wanted to mention I cant do a system restore since I don't have any restore points to revert to (stupid decision on my part for not making any)

A:No such interface supported [error]

Welcome to Windows EightForums, Maxxatrill.

Please fill out or post your system specs in order for us to better help you.

Sounds to me like a hardware problem. Do you overclock? How old is this PC?

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hey, im having problems with plugging in my mouse to any USB port, this just started around an hour ago. ive checked on the brand's website which carried no complaints on problems like this with the same mouse. tried pretty much everything, even looking
it up on youtube and forums... Nothing has worked, worser still, i got it for christmas and its stopped working, ive looked though the device manager too. Please try and help me, if u can. I use Razer Naga Waith Red if that helps


A:Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

Hi onyx,
This error means a device driver notified the operating system that the device failed. This circumstance can occur if the device hardware fails or if the device driver fails.
Have you tried to update the device driver for test?
Please follow this guide trying t resolve this issue:
Code 43: Windows has stopped this device because it has reported problems
http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspxKaren Hu
TechNet Community Support

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I was just working happily when my Microsoft Bluetooth Mouse just suddenly stopped working.
The Bluetooth settings page says "Bluetooth is turned off" and there are no options on the settings page or the system tray to turn Bluetooth on.
The Device Manager now has "Unknown USB device - device descriptor request failed" where it did not before.
Other devices all seem to be working fine - USB devices plugged in are being recognized and work properly. Only BT seems to be broken.
I've tried:
uninstalling the device and rebooting
installing the latest updated chipset drivers from the dell website
windows updates
pretty much all of the advice here: http ://troubleshooter.xyz/wiki/fix-usb-device-not-recognized-device-descriptor-request-failed

Any other ideas?

A:XPS 15 9550 Bluetooth stopped working (Unknown USB device - device descriptor request failed)

So in desperation I just went into BIOS settings to see if there are any BT settings that may have become disabled. I didn't see any, and I didn't change any other settings.
After rebooting, BT and my mouse is now working again.
Something seems to be really flaky here, but hopefully this will help others with the same issue.

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