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Adobe Connect camera freezing

Q: Adobe Connect camera freezing

My webcam freezes after a few minutes in a meeting. If I turn off the camera and turn it back on, it just appears black. The only way to get the webcam to work again is by exiting and rejoining the meeting. I did a clean reinstall on my computer and Adobe Connect and my webcam worked until my computer upgraded to Windows 8.1. Hardware, Software, desktop configuration:- Notebook: Lenovo Yoga 13- Operating System: Windows 8.1, 64bit- Webcam:1.0M 720p HD integrated webcam- Browser: Firefox 36.0.4- Adobe Connect Add-in Version: WIN 11.9.972.8- Adobe Connect: 9.4.1I have been working with tech support at my program for the past few months, but we haven't been able to figure out the problem.If anyone has any suggestions, I would really appreciate i

Preferred Solution: Adobe Connect camera freezing

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A: Adobe Connect camera freezing

We see this freezing camera issue too. We believe it is related to the other Windows 8.1 issues with Adobe Connect. Here's a forum thread discussing Windows 8.1 issues; http://www.connectusers.com/forums/topic/10006/recording-issues-with-connect-922-and-windows-81/ Adobe has suggested the Windows 8.1 issues would be fixed in 9.3 and 9.4 but they weren't. They are now telling us it will be fixed in Connect version 9.5, due out later this year.

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i have my Hp mini Laptop that has a build in camera everything was working fine in the Camera app until today i was recording a video and then the image was kind freezing and some option were at the bottom and i press "change camera" nothing happend so i shut down my computer and turn it back on and now it saids Connect a camera i need your help to fix this problem??

A:HELP Camera problem "connect a camera???

more information about my pc is a hp mini 110-3510nr what driver do i have to install for my build in camera?? i know there at the hp.com but i dont know witch one to install ???

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Hi, In my laptop Camera app displays "To get started connect to a camera" and in device manager Imaging device is also present. Kindly help me

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I am using Photoshop Elements 5.0 for pc
I have already updated is raw file to 4.2
I intend to buy a new camera but it is not covered by Adobe Raw 4.2.
It is however listed with Adobe Raw 4.5
My question is. Will Adobe Camera Raw 4.5 update work with Photoshop Elements 5.0 for windows pc.

A:Adobe camera raw updates

I did your Googling for you... and my guess would be yes

read here... http://store1.adobe.com/support/downloads/detail.jsp?ftpID=4002

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First of all, I am noob at using Adobe Bridge and Camera Raw.

Here are 2 situations:

1. I am in Adobe Bridge, I select about 5 images, and adjust the contrast and exposure in Camera Raw. After that, I click on "Done". The images in Adobe Bridge show up with the new colour settings. But when I check the files in Explorer, they havent changed, they still have the old colour settings. So, how do I apply the new settings to these files?

2. I am in Adobe Bridge. I select 7 images and rotate them within Adobe Bridge itself. But when I check in Explorer, they still have the old unrotated images. How do I apply the changes to the files?

Any help would be great.


A:Adobe Bridge & Camera Raw Help

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I have both my Olympic Camera photo editing software and the Adobe Photo Shop editing software downloaded. Is it necessary to keep Adobe since I have my camera editing software?

A:Olympic Camera software and Adobe Photo Shop

I'd not use or even install the Camera software .. And keep Photoshop.

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First, I am not exactly sure where this post belongs as I'm not sure what is causing the problem. My husband installed the Intel Pocket camera on his Acer computer running Win 98se. Camera works fine unless he tries to access it while on Yahoo's IM. Then it freezes the whole system. I run the same camera on my Compaq Pc with ME OS; same version camera and software( Create and Share ver D 4.76), same Instant Messenger and have no problems. We thought it might be his anti virus program ( he uses McAfee ver 6.01) and have tried running it with that stopped and it still freezes. The only differences we have is he uses Netscape Communicator ver. 4.76 and I use Explorer 6. Also he connects using ATT and I have Bellsouth DSL. We've checked the drivers and installed updated Active X on his computer but none of that helped. Any suggestions on what to look at next? Have looked on both Intel and Yahoo for an answer but they don't seem to apply to his specific problem or version of the software. Am thinking the problem is occuring maybe because of his ATT connection or the Communicator?

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I have an Adobe Connect meeting scheduled for tomorrow, and when I click on the link to test my connection to Adobe Connect, which I just installed, I get this message- what can I do? I am connected to the Internet, so Firefox
does have permission to access the Web.
I attempted to connect using this link, in an email, and got the message below:
If you have never attended an Adobe Connect meeting before:

Test your connection:  


"Hmm. We?re having trouble finding that site.

We can?t connect to the server at meet94924985.adobeconnect.com.
If that address is correct, here are three other things you can try:

    Try again later.
    Check your network connection.
    If you are connected but behind a firewall, check that Firefox has permission to access the Web."

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Had no problem with old computer but new hp desktop does not like skype. Tried new camera and re installed camera. Skype works OK on ipad and lap top.  On PC the picture freezes and picture blurred, sound distorted. 

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hi.....I am using a SONY digital camcorder with memory stick.
I have d/l SONY PictureGear 4.1 -- all the cables are connected, etc.....but it says no connection, or connection has failed --
I have rebooted, reinstalled etc.....still same response.
I am trying to get the photos off our memory stick --


A:can't get dig. camera to connect to PC

What type of connection, serial, usb, ?????

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While recording videos using the Lenovo Legion Y520 built in Camera with default Camera Application, the Camera/Camera Application keeps freezing.  Usually I can record one long video. After that, the Camera/Camera Application freezes after a minute to two minutes of recording use. Once the issue happens, I have to power cycle the notebook and even then the issue sometimes happens immediately. I tired using a third party application and the same thing keeps happening, which is leading me to assume it's probably the hardware and not that default Camera Application. I have done all the latest Windows and Lenovo updates to this point. Please help if possible.

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I ordered an IP Camera (you can see what this camera does by going to my web store. http://www.addisonservices.com/page.php?page_id=14143?) that I'm thinking of selling at my web store so I could see how this works, and be able to provided some support in case a customer decided to buy this and needed some help setting it up.

Well now it turns out I'm the one that needs the help!

I have two problems. The first one is when I go to setup this wireless camera with its software everything goes OK. But after I pull the plug and it powers down and move it some where else and plug it back in, I can't connect to it again. I have to do this:

"Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine".

After I do the above reset, I can then run the Camera software and be able to connect to the wireless camera again. I'm wondering if I have to redo the whole stack. I don't get it.

The second part is that I can't connect to the Camera from outside of my network. I'm running a DLink (DIR330) VPN router and DLink support helped me open port 8481 per the instructions because that's the port that needs to be open so it can reached from the WAN.

So when I type in the routers IP address in IE (here's an example I can't connect to the camera.

To start with I need to find a free tool ... Read more

A:Solved: Can't connect IP Camera to WAN

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EDIT: Okay so I've concluded that the camera/computer just aren't compatible. Is there anything I can do? I really need this to work, i'm trying to save some files that I accidentally formatted. They're extremely important.

My Dimage Z1 won't connect to my computer. My computer registers that there is new hardware, but for some reason it still says "initializing USB connection". I've lost the manual, so I don't know what I'm doing wrong. Can someone help me?

A:Digital Camera won't Connect

closing duplicate...

please stick with this thread...http://forums.techguy.org/t353673.html

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I'm using a gateway laptop (M-151x) that has Windows Vista.

Not too long ago (can't remember how long) but I was connecting my panasonic video camera to my laptop and in the process of the installment I canceled the installing, I forgot why. Now I'm trying to import the video onto my laptop but I don't know how to make make the camera detectable.

Can anyone please help me I would really like to make a video with the footage I captured.

*Edit* I also tried using another usb cord and no luck.

A:HELP! Camera won't connect to laptop

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Hi, this is the first time I have used this kind of website, I am having a hard time finding a cable to connect my wireless ip camera to my dvr, I have attached a photo of the connections, on the dvr the video in cable is a push on and twist, I think the audio in is a normal type. The connections on the ip camera has what looks like a normal male connection and a more unusual female connection. If anyone can help me find the relevant cables, I would be extremely grateful, many thanks, Andy.

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Hi, I have a HP Touchsmart notebook PC from 2008 and am using Windows Vista Home Premium, 64-bit. Last weekend I realized my webcam suddenly stopped working. I have used it regularly on Google and Skype for over a year. When I open HP Mediasmart Webcam it says it can't connect to the video device (USB Camera) and I should choose another device within settings or close other apps running the camera. There are no others running, and settings isn't actie for me to click on it.
I've tried a system wipe out, restored factory settings, installed drivers, run updates, looked at a bunch of forums. Please help. Thanks.

A:Mediasmart cannot connect to USB Camera

Is the cam recognized by Windows? If not it's likely faulty. Is it a built-in cam or external? If it's external, test it on another PC.

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I was trying to import some photos but Adobe keeps freezing about halfway through. I need help!


A:Adobe Photoshop 3 keeps freezing!

What, exactly, are you doing?
Photoshop is not really designed to import from a camera.

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When I'm on the internet, and I click on a link that is a PDF, it opens just fine. When I go to 'X' it out, and it does 'X' out, but every other internet page I have up will freeze and i can't click any buttons.. I have to control-alt-delete and end program through task manager. How can I fix this?

A:Adobe Acrobat Freezing up everything!

PDF files are memory hogs, especially if you open them with Acrobat Reader, are you running on minimal memory?

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OS: Windows Vista Home Premium; Service pack 1
64 bit OS
Internet Explorer version 8.0 32 bit

My computer popped up a message that the adobe flash player was not working correctly. I was instructed to uninstall flash with the uninstall program which I did. I rebooted. Then attempted to install latest Adobe flash player version from adobe website. Every time I connect to adobe website to download flash player the page freezes before completely loading and my whole browser is frozen. Have to use task mgr to shut it down. I finally went to another website to download the flash player and now am running version and air 1.5.2, but my computer still is giving me the problem with adobe flash message and it takes me to the adobe web page to address it and it still freezes. Any suggestions?

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I had a system crash a month ago and had to use my compaq recovery disk. OS is 98se. Adobe 6.0 worked fine before the crash. Now when I try to start it, freezes on initializing through all of the plug ins. So I took out all of the plug ins...initialized fine, then started putting them back in....till it finally froze, I thought I had it, I took out the plug in and installed more till it froze again...took out the plug in....then it froze again on a previously working plug in....so I took them all out again, started fine and worked backwards with the plug ins....till it froze..the jist is it's not one particular plug in....could it be memory or file caching that is causing the problem...I have 256 ram, 800 mhz AMD T processor.

A:Adobe Premiere 6.0 freezing

Have you tried uninstalling and reinstalling Adobe. It's worth a try.

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Hello all,

I need help please.

I tried to connect my digital camera (samsung) to my computer so I could transfer some pics to the computer.

It used to work fine-- but for some reason-- it won't connect.

It looks like my camera does not even show up in the control panel. I ran a search using "samsung" as a keyword. Nothing was there.

Let me explain what happened today. I plugged up the camera to computer and usually when I click "connect to computer"-- a pop up or wizard thing comes up and it works. But today, when I clicked connect to computer-- it did nothing. My camera went to a blank screen and nothing ever showed up on the computer.
I tried taking out the memory card and batteries and reinstalled. That didn't solve the problem either.

I've been looking for help all afternoon and at this point, I am wondering if the problem is with the camera or the computer.

Please help!

A:Camera will no longer connect to computer

The usual workaround for this problem is to buy a card reader that plugs into one of the computer's USB ports (no driver installation is required for a card reader). Then remove the card from the camera and pop it into the appropriate slot on the card reader.

That's much easier than connecting the camera directly to your PC and most digicam users I know do not transfer pictures that way, they use a card reader. Just make sure the card reader you buy has the correct slot for that type of card (usually an SD card for most pocket digicams, so you need a card reader with an SD slot).

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Tried to connect the above using the correct USB cable but no Camera or Portable Device icon showed. PC tried to load driver but failed. I've had a new hard drive installed and guess the original driver from CD has been lost . And I can't find the Nikon CD!! Any ideas appreciated.

Paul in Glasgow, Scotland.

A:Connect Nikon S220 camera to PC

Hi and welcome

On Nikon's wesbite, they have software you can download.


I checked the manual for your model online and it's possible that you need to reinstall Nikon Transfer.
It is available on the link above.

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My wireless router, Gamerlounge DGL4500, denies connection to a wireless camera Panasonic BL-C131A. Any ideas would be appreciated.

A:Solved: Camera won't connect to Router

The way you stated the issue the only thing I can think of is that you are using MAC Address filtering on the router to deny connection to the camera.

If it's more a case of you having trouble connecting the camera to the router there, of course, are more possibilities.

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A:cannot connect video camera to computer

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Hi All

Need help with the following problem.

Equipment: D-Link camera model DCS-5222LB1

OS: Windows 7 - 64

Problem: Cannot connect the camera with the D-ViewCam dashboard.

I am able to connect the camera over the internet profile. But that has limited functions.

Error message on the D-ViewCam dashboard: Failed to open COM1 for communication. PTZ cameras or I/O devices may not work properly. Please see if any other programs block COM1.


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I have a new Lumix GX7 camera which I'm trying to connect to a Dell laptop running Windows8.1 using WiFi direct.

The laptop sees the camera's WiFi signal but connects with "Limited Connectivity" when I input the camera's SSID and password.

What does Limited Connectivity mean and what should I check to enable a full connection so I can copy photos from the camera to PC via WiFi?

A:How to Connect a Camera using WiFi Direct?

You will always get that with a device like that. Especially if you already have the laptop connected to a wifi access point. Suggest you read Panasonic's instruction on how to connect to the camera through its Wif hotspot. This is the owners manual. http://service.us.panasonic.com/OPERMANPDF/DMCGX7.PDF See pages 70 to 72.

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Hey everyone. I have a home security camera network. It's spread around my house so the farthest I have is a WIFI camera at the back of my house which was not connecting to the WIFI router in the middle of my house and hence I had to get a WIFI repeater.

Now the issue I am facing is that I am able to access all camera's when I am within my home WIFI network but as soon as I get onto my 4g network, the one camera at the back which is connected to my home WIFI through the repeater (not directly to my WIFI router) does not connect.

A:Trying to connect to home security camera from outside

Ok so I assume you're using an app of some sort to connect to your cameras? you can also see all cameras except the one wifi camera via the 4G connection? Need a little more information; is the WIFI camera on the same subnet as the rest of your network devices? for example the IPs are all like 192.168.1.x or is the IP totally different (excluding the last octet).

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Hi all.
I want to setup my IP Camera, and of course I need to do it via ethernet cable. So, when I put the IP e.g. "", my Laptop doesn't even load or kept loading.
This case happens when I'm using Win 7 Home Basic, but with a Win XP laptop works great.
What I need to fix?
Diego V.H.

A:Connect via cable to IP Camera from W7. problems

what router, do you have and what service are you running? Dynamic IP's, Static IP's? Also i am sure you have hard coded the ip to the win 7 machine, if so, are you sure no other pc on that lan shares that IP

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I have a Kodak DC120 camera that has stopped
connecting to my computer (Dell Latitude). I
have removed and reinstalled it several times.
My computer shows that it is installed, but shows
the device as offline. I have made sure there
is no conflict on COM1. I can't figure out where
my problem is. Any suggestions?
Your help is appreciated.

A:Digital Camera won't connect to computer

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Anytime I try to play an online video (from what I can tell all that are having this problem are flash based) it will play for just about 4-5 seconds and freeze. The file will continue to buffer and download, and when I click on the point where the video froze, it will play another 4-5 seconds. I updated my flash software, but it will not stop. Any ideas?


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since I got my new pc system on windows 7 adobe photoshop cs4 seems to freeze all the time

I'm using 64bit of each, and I am using 12 gig of ram and a quad core..

A:Anyone had issues with Adobe Photoshop freezing?

no problems here, i did have problems with dreamweaver cs4 when i was using vista. it doesnt freeze anymore since i upgraded to win7

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I am using native camera API in an android app development, the camera preview doesnt display the camera's best resolution, it looks dull, compared to how it looks when using the native camera of the device.
How can I fix this? I am sing the android's native camera api, and not intent, as I need the API usage to performs some functions with the camera.

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My internet connection was lost and after calling Verizon, they talked me through adding a different isp address. Now my internet works, but when I went to my D-view cam (this is where the daily footage is stored for security camera DCS-930L), I can't make the connection. It says COM1 is not working.

I know the camera works through the wireless router, but somehow the connection between the camera and the D-view cam doesn't. What do I need to do to get this working again?

A:Verizon changed my isp and now my security camera can't connect

Wow, 251 views and not one bit of advice for me? How do I delete this thread?

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So hello i have a Philips SPC 300NC PC Camera
witch is an old webcam i have but 3 days ago it stopped working i plugged it in and it did nothing i opend a little app called video view butt under the devices drop down list there was no option to select it
I was thinking i just messed up with the hardware or files or drivers so i dicated to wait until i get home any try my webcam there but the same deal it does not work and windows does not even give me a balloon saying hardware failure or anything my webcam can't be broken it looks fine but i does nothing can anyone tell me what's wrong maybe it has something to do with windows updates? i always suspect the windows updates because Microsoft always finds a whey to screw up with them.

A:Philips SPC 300NC PC Camera won't connect to my computer.

Dave can you find the camera in Device Manager and if so does it have a small yellow triangle against it?

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My Lumix GX7 camera was working fine in Windows 8.1 to transfer files via WiFi to a shared folder on my desktop PC. I've just upgraded to Windows 10 and I can't even get the GX7 to connect to the PC. My desktop PC can see shared folders on my Laptop so the networking is operating. Is the GX7 WiFi compatible with Windows 10 and if so, what is the best way to configure it?

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I'm trying to connect my Sony Alpha 350 to WIndows via USB. The camera says initialising USB connection.

I had a look on Microsoft site, it says not compatible.

I had a look at the sony site, it says it is compatible and the drivers are included in the operating system.

It looks like Sony are wrong and Microsoft are right for a change, coz the camera just wont talk to the computer.

Has anyone been able to get it to work?

A:Connect Sony DSLR-A350 camera to Win 7 x64

Seriously? No one has tried to connect a Sony Digital SLR camera to WIndows 7?

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Yes, I've got the dreaded Code 38 trying to connect to my Canon Powershiot camera which I've been doing quite happily for the last 2 years. Nothing makes Code 38 go away. I've tried all the advice including the "100% guaranteed to clear Code 38" RegScan, uninstalling the driver in Safe Mode, etc. Nothing seems to budge it. Only conclusion is to re-install XP (Home Edition) which is a bit drastic. Any ideas as I've wasted 2 days on this and I urgently need these pics on my PC?

A:Code 38 trying to connect to Canon digital camera

What advice have you tried?

Try updating your canon drivers. If this doesn't work, uninstall your Canon drivers and reinstall.

Use Revo for a full uninstall, the advanced uninstall will take out all the registry entry's (it's freeware aswell), then reinstall your driver.

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I just purchased a new Fujifilm A850 digital camera and a Hannspree SD7021 Digital Photo Frame. I'm having problems getting the frame to see the pictures on the camera.

I turn on the frame with the camera connected. Then I turn on the camera, and the USB screen appears on the camera, showing that it is connected. I then change the media type to "USB" and go to Photos.

I then get a spinning wheel, indicating that it is loading the pictures. However, after a few seconds of that, the camera beeps and the frame goes back to displaying whatever is stored on the internal memory of the frame itself.

Interestingly enough, I tried my sister's camera on it as well, and everything went fine. The pictures appeared quickly and the camera never beeped.

Any ideas on how to fix this?

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Hello, my Vista is freezing constantly after 10- 15 minutes using, on start up when loading the programs is Vista also freezing but for not more than 1 minute(absolutesilence) but after that is loadiing a few prog's ( avast,msn, skype, realtek audio) If i watch i video on internet and start using adobe flash cs 3- 4 vista is freezing!!! especieally wen i open the colors panel in flash... i hope someone can help my resolving this i wil start also flash and firefox fideo and tnah make the log file.. (Maybe there will be more info ..??) I have 2 gig ram and dual core 4300 1.8GHz Logfile of Trend Micro HijackThis v2.0.2Scan saved at 17:53:17, on 17-3-2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Windows\System32\rundll32.exeC:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exeC:\Program Files\Alwil Software\Avast4\ashDisp.exeC... Read more

A:Please help me! Vista is freezing every time using adobe flash cs3 or 4

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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I have an Adobe Connect meeting scheduled for tomorrow, and when I click on the link to test my connection to Adobe Connect, which I just installed, I get this message- what can I do? I am connected to the Internet, so Firefox does have permission to access
the Web.
"Hmm. We?re having trouble finding that site.

We can?t connect to the server at meet94924985.adobeconnect.com.
If that address is correct, here are three other things you can try:

    Try again later.
    Check your network connection.
    If you are connected but behind a firewall, check that Firefox has permission to access the Web."

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Any ideas why I can't connect to www.adobe.com? I get an error message saying "Internet Explorer cannot display the webpage". Same problem when I try using Firefox. Also happens if a do a Google search on Adobe.com and try to connect to the Adobe site via the link.

I am using a HP laptop operating on Windows XP.

Probably related to this problem: When I try to download a pdf file from an internet link, I get an error message refering to the file adobepdf.dll. I downloaded the file and installed it, but the problem persists.

Really frustrating, since I use pdfs a lot!!

A:Can't connect to www.adobe

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I need help trying to install Adobe Connect Software for my grad school courses. I click on the download link and then open the files as directed and a pop up shows the download progress. It will download to 57% and then quit. It never shows that it fails or anything of the sort but just freezes at 57%. I tried to download another way from the Adobe help pages and it will download 10.7/17.9MB and then quit. I don't know what needs to be done.


A:Adobe connect

Hi wyomingcowboy,
Have you reviewed the Adobe Download Troubleshooting Page?
Cheers, TXjim

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I recently found my old 3Com Home Connect Web Camera along with its CD.

The CD runs fine, and it says it will shut down my computer and that i should insert the cord to
an open usb on my computer while it is shut down.

After turning the computer back on, something is supposed to open up and complete the installation.

But nothing does.

And the camera does not work.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 955 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 8183 Mb
Graphics Card: AMD Radeon HD 6570, 1024 Mb
Hard Drives: C: Total - 939732 MB, Free - 819530 MB; D: Total - 13838 MB, Free - 1704 MB;
Motherboard: FOXCONN, 2A92
Antivirus: AVG Anti-Virus 2012, Updated and Enabled

A:3Com Home Connect Camera Connection Issues

If it's an old camera (around 5 years old or more) it may not be compatible with Windows 7. More specifically, it's the drivers on the CD that are not compatible. If the camera manufacturer has a website, they may have posted Windows 7 drivers for that camera model, but don't count on it. having new drivers written costs them money so to keep costs down they cease support for obsolete models to encourage you to buy a new one.

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Running VISTA with IE and Firefox. The crashes are happening in Firefox. IE is loading w a black screen adb takes about 3 minutes to load the page. I changed setting to load IE without any add-ins. That helped.
The freezing and crashing are getting more frequent. It just started yesterday. When it crashes, it offers the option to continue script or cancel.

Everything that uses adobe shockwave and flash player isn't working properly. For example, youtube videos load completely, but then they begin to buffer about 30-40 seconds in and never move again.

I ran HJT and posted the LOG BELOW: Thanks to anyone that can help


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:17:18 AM, on 4/7/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Belkin Storage Manager\StorageManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Skype\Phone\Skype... Read more

A:Adobe Shockwave and Flash player Freezing or Crashing

Are you running the latest version of the Adobe Flash Player, for both IE and Firefox?

Have you tried running Firefox without add-ons?

How to Run Firefox Without Add-ons
Can you see the animation HERE? Are you seeing the latest version 11.6.602.180?

It's not enough to determine that running without add-ons works fine. You then must isolate the offending (can be anything and not just Flash) add-on and either remove it, or update it. It's impossible to run without add-ons permanently.

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Hello, everyone! As the title suggests, I am having trouble with my Adobe Flash Player, or so I think at least. I have been having this problem for several days now, and it seems to happen most with Youtube, followed by Ustream. The video stops and I get the message saying that the Adobe Flash Plugin has crashed, and it tells me to reload, but when I do, the same thing happens. I may get to see a the clip in small bits, but the video stops and I always get that error message. Not only that, but sometimes, it will freeze my entire laptop to the point where I have to log off and log back in. It was so bad that I even got a blue screen talking about a crash dump at one point. I've tried uninstalling and reinstalling the Adobe Flash Player, as well as a System Restore, but nothing has worked. I've seriously thought about taking it to a repair shop, but I wanted to ask here first on any possible free solutions. Thank you for reading.

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