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internet disconnects automatically

Q: internet disconnects automatically

I am a new user an can't seem to find a similar question previously posted. Sorry if this is a duplicate.

1. I recently upgraded hardware and software: new hard drive, DVD/CD burner; XP Pro (clean install).
2. I have a unique ISP -- Communicom Dial Return, i.e. download via cable, upload via dial-up modem. Cable is always on, the actual connection requires the dial-up.

Problem: Internet disconnects at 20 min. no matter if the brouser is in constant use, i.e. downloading updates, etc., email being sent, whatever. Modem log at Diagnostics Tab notes "Hardware hang-up due to lowering DTR" I'm not smart enough to understand what that means.
If I make any change whatsoever to the Internet connection options, my computer will not connect ('unable to establish connection' displayed in dial-up thread.) Can't return to original settings and reconnect...must delete the connection on Internet Tools and reinstall via the Connection Wizard.
There must be a setting somewhere that makes my modem (US Robotics 56K Voice PCI) and XP Pro and Communicomm compatiable and allows me to make normal, typical settings and control how the internet connection performs.

Any thoughts
thx -- rah

RELEVANCY SCORE 200
Preferred Solution: internet disconnects automatically

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A: internet disconnects automatically

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RELEVANCY SCORE 67.2

Hello folks!

I've been having an issue that perplexes me dearly and pushes my understanding of computer networking. It's basic. I do understand computers to a fair level, enough to solve most issues that come my way, but I have no idea what is going on here.

My internet connection will drop every 2-3 hours, on totally random intervals (I don't think it's ever happened at the same time) and then reconnect itself very fast, usually within 4-5 seconds. It is noteworthy to mention that the small icon on the windows taskbar display the internet connection never actually shows any sign of this, as if nothing is wrong. It does not show anything wrong at all, in fact. I simply get cut off from anything I'm doing for those brief seconds.

As a gamer, it's absolutely unacceptable. It was bearable before when the game I was playing would automatically reconnect to the server, however in my new game called Darkfall it kicks me out as soon as my connection is dropped. I also cannot log back in due to the competitive nature of the game. A disconnection is almost certain death. You can understand my frustration.

Some background information that might help:

I moved into this place about 4 months ago. I live with a roommate in Canada. Montreal to be specific.

The ISP we use is Videotron, the largest one in Quebec. It is a 30 mbp/s down and 2 mbp/s up extreme high speed cable connection.

He has a home server tower. The internet cable is connected to a mo... Read more

A:Internet disconnects briefly and then reconnects automatically

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RELEVANCY SCORE 54.4

HI ,

I am facing an issue with my new installation of windows , i.e , my internet disconnect after 15 -20 minutes if i keep it idle for that time which is causing me a lot of problem coz I used to download large files.Also ,
the LAN Adapter shows conncted but I am nt able to browse or ping any site....I have tried to increase time from the registry but that also doesnt help me ......Can sm1 help me out with this problem .....

Thanx In Advance
 

A:Network Disconnects Automatically after 20 min

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.


Please give an exact description of your problem symptoms, including the exact text of any error messages.


Have you tried to do a system restore to before the problem occurred?
If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
For wireless connection issues, have you removed all the stored wireless network profiles and then searched for the network?
For wireless laptops, have you made SURE the wireless switch is on?
For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
Have you connected directly to the broadband modem ... Read more

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RELEVANCY SCORE 54

Hi guys , please help me !
my Internet connection disconnects every 1 Hour at nights and that's when I want to download some files but I'm asleep and I can't wake up and reconnect it over and over , I used to use IDM for downloading but It only is able to reconnect Bridge and Dial-up Connections if I'm not wrong , and I set my broadband connection on PPPOE .

so can you help me with this ?
Thanks in advance .

A:Connect to PPPOE automatically when it disconnects ?

  
Quote: Originally Posted by persianmajid


Hi guys , please help me !
my Internet connection disconnects every 1 Hour at nights and that's when I want to download some files but I'm asleep and I can't wake up and reconnect it over and over , I used to use IDM for downloading but It only is able to reconnect Bridge and Dial-up Connections if I'm not wrong , and I set my broadband connection on PPPOE .

so can you help me with this ?
Thanks in advance .


Do you have a router? If so what model and brand?

Many routers have a "keep alive" setting for a PPPOE connection... check yours.

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RELEVANCY SCORE 53.2

Hello! I'm having a problem with my wifi. I have an asus laptop my OS is windows 8 pro. So im connecting to the internet fine just for like 4 or 5 hours maybe the whole day sometimes. Then my wifi just disconnects and the networks dissappear one by one and then there is no network. Tried turning off and on the wifi. No change, only solution is to restart my pc and hope it wont happen again. I tried troubleshooting. It fixed the problem 2 times and connected back. And it won't fix anymote. It said it had some probelm with access point. Pls help me! The problem keeps repeating. Fine for hours then keeps disconnecting
 

A:wifi adapter automatically disconnects and no network after

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RELEVANCY SCORE 53.2

Hi everybody,The subject of the message says it all, but i just want to make it clear:I have a T420 laptop which has a Win7-64 bit OS.Everytime I connect an Ethernet Lan cable, My wifi connection automatically disconnects.This is very very frustrating. I tried looking up the web for a solution and did the followings:1. Updated the Wifi and the Ethernet Drivers.2. Set the Transmit Power to "5. Highest"3. Removed the checkbox of the power management "allow the computer to turn off this device.."4. Set the Metric manually to have higher priority over the lan all these solutions did not help at all.Does anyone have any idea how to fix this problem?i don't understand, in my company we have several laptops with the same problem, and i can't seem to findany solution on the web, doesn't anyone have this problem? i would appreciate any possible solutionThanks in advance,Shay 

A:Ethernet connection automatically disconnects Wifi

There is a default config setting that disables WiFi when the LAN NIC is used. I recall but I am not sure right now where I changed it to not disconnect either adapter. There is/are toggle in ACCESS connection profile Options to turn off when inactive. It likely like that for security reasons that on a domain you would not want WiFi on needlessly opening a security risk. But becomes enabled when it leave or portable so you're not managing it on/off each time.





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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RELEVANCY SCORE 52.8

Hi,My X1 carbon automatically disables the wifi adapter when I connect to my USB-C dock which has a LAN cable attached to it. That would be fine except as soon as I disconnect to move somewhere, my Outlook and chat end up crashing because I lose connection. I would rather have the wifi remain enabled with the connection active as I've found this to be a much smoother transition. Any idea how to change this?Thanks

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RELEVANCY SCORE 51.6

Hi,
I purchased a Dell Inspiron 15 5000 series laptop (5558) in October 2015 from the Dell store in Amazon. It was shipped with Windows 10 pre-installed (I didn't have to upgrade). The laptop is generally functioning very well and I don't see any hardware issues.
The one issue I'm facing since the time I bought my laptop is that the WiFi disconnects automatically (after a while). There's no specific time period at which this happens, but it happens nonetheless if I leave it alone for a significant period of time (anywhere b/w 30 minutes to a few hours). I mostly leave the laptop on (throughout the day). Each time the only option I'm left with is to restart the laptop which fixes the issue.
Another thing that I observed whenever this issue happens is that all options regarding WiFi don't work. For eg: I tried disabling and enabling the WiFi driver. I clicked on the disable option multiple time and it doesn't do anything. However, when I restart the system, the driver is disabled and I have to manually enable it for WiFi to connect.
Other Devices: I used to have a Dell XPS 13 before and it used to work fine and my office laptop is a Dell Latitude and it doesn't have this issue either. I also connect my phone (Samsung S5) and tablet (Nexus 9) to the same network and no issues.
Details:
Laptop: Dell 15 Inspiron 5000 Series (5558)
OS: Windows 10 (shipped with laptop in Oct 2015)
Internet: Comcast 50 Mbps
Initially it was fine, but, now this continuo... Read more

A:WiFi disconnects automatically in my Inspiron 15 5000 series laptop (5558)

Can anybody help with this?

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RELEVANCY SCORE 44

Hi I have also been experinsing these problems. I am a video game player as well and whenever I try to play on my laptop my internet disconnects. But all my other devices that use wifi work fine. Also there is nothing wrong with my computer because it works fine on other networks such as my schools. I recently moved and am now using a different internet provider ,centerylink. I think I have to change my modem channel but centurylinks website were you change modem settings is a scam. The website does not work and my parents think theres something wrong with my computer and are refusing to change internet service providers. So I am wondering how If I can change modem channels a different way.

Moderator note - This post removed from this thread: http://www.techspot.com/community/topics/internet-keeps-disconnecting-randomly.205710/#post-1439822 to avoid hijacking.
 

A:Internet disconnects

Hi, You might have another wifi signal very close to your house that is on 'your' channel, it happens.
You can only move your channel to one of three different frequencies, that is the lowest, the middle or the highest one. So say your current channel is 6, there is no point going to 7, it's still too close.
If the 'other' problem wifi channel near you is say '1' then you should try to go to the other end of the range.
You change your WiFi channel in your router, then your laptop will find it.
You don't need a website to do that, it's between your laptop and your router.
You make the changes through any web browser, and the details will probably be on the label of your router.
But this might not the problem, although it's a fairly easy one to 'fix' if it is.
 

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RELEVANCY SCORE 44

Hi there guys. I've have had some great help from all you guys here and I need your help again.
So my internet recently has been acting weird, not for just one laptop, but for all of them, The only thing that seems to not disconnect is the computer hooked up to the routers. I thought it was time for a new router so I bought two new ones to replace the old ones, so I did. They were replaced but the problem still continued! I updated the router firmware and it would fix it temporarily, but after a day it started again.
Please let me know if you need any info at all.
 

A:Internet disconnects once in a while.

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RELEVANCY SCORE 44

My internet disconnects every once in a while, usually for 5-10 minutes. Restarting fixes the problem. Whilst my friend who is connected to the same router never has this problem.
I thought maybe HijackThis could find something conflicting that is causing this problem?

When I ran HijackThis I got this notification:

"Your system denied write access to the hosts file"

Below is my log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:37:03 AM, on 9/21/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16839)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\S... Read more

A:Internet Disconnects

Is this issue not fixable in Hijack This?

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RELEVANCY SCORE 44

Please, I have a problem similarity, i have to restart my pc to be able to access the Internet of four in four hours . i am using xp. Note below (ipconfig /all) Lease Obtained. . . . . . . . . . : 13 july 2007 21:05:40; Lease Expires. . . . . . . . . . : 14 july 2007 01:05:40 ; is justly four hours.

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address . . . . . . . . . . : 00-15-F3-57-43-AC
DHCP ativado. . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . : Yes
IP Address . . . . . . . . . . . . : 201.33.176.116
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway. . . . . . . . . . . : 201.33.176.254
DHCP Server . . . . . . . . . . . : 200.167.208.114
DNS Servers. . . . . . . . . . . : 200.167.208.117
200.167.208.123
200.220.192.88
200.220.192.86
Lease Obtained. . . . . . . . . . : 13 july 2007 21:05:40
Lease Expires. . . . . . . . . . : 14 july 2007 01:05:40

Please, thank
 

A:Internet disconnects

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Thanks for your cooperation.
 

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RELEVANCY SCORE 44

I have a Compaq Presario-AMD Athlon 64-3500+-512mb-200gb. Running windows xp sp3, updated and malware clean. I am stuck with dialup connection until [email protected] upgrades our area. I sometimes leave my pc running a download all night. I usually use orbit downloader but some downloads work better with no manager. Since I reinstalled windows my connection gets disconnected at at different times and redials the connection, but only at night when I leave it downloading a large file. In internet connection I have checked "never dial a connection". It is just an annoyance but I would like to fix it. Any help will be appreciated. I forgot to say that I use IE7 and have tried connection keeper ( with same results). Tried firefox several times but it was slower than IE on my pc. Thanks again. Lots of good advice on this site.

A:Internet disconnects

Hello & welcome to TSF

have you tried this

useing (ipconfig)

start
then select ( run
then type in ( cmd
press enter
then type in ( ipconfig /flushdns ( notice the space between ipconfig & /
press enter
then type in ( ipconfig /release ( ^^ ^^^^^ ^^^^^ ^^
press enter
then type in ( ipconfig /renew ( ^^ ^^^^^ ^^^^^ ^^
press enter


then reboot

start
then select (run
then type in ( cmd
then type in (netsh winsock reset
press enter
now reboot your system

providing that the (os) is installed on the c drive /you drive letter may be differnt

then reboot

check your connection

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RELEVANCY SCORE 44

For as long as I remember my Lenovo G580 would randomly stop recieving an internet connection from my wifi, leaving it still connected but without the ability to go online. I have been solving this problem by disconnecting and recconecting from the wifi, however this has been a temporary solution as the problem keeps coming back. I know this is a problem with the computer because it never happens with the other lenovo laptops in the house nor the phones connected to the same wifi. Im monitering this post so if you reply expect a response very soonThank you for the help

A:Internet Disconnects

Hi LA314 , 
 
Welcome to the Community Forums. 
 
You may try unchecking power saving features on WLAN properties under device manager and likewise place any similar roaming aggressiveness / tendency to highest .
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 44

Hello everyone, I'm running a windows 7 operating system and I need help I've been having this issue for a few weeks. Usually when I download something big or stream my internet on my PC specifically will go out and I cannot get it back unless I restart my pc I have tried ipconfig/renew and I get the unable to contact DHCP.

Now saying that, I have tried other methods that don't work at all however my wifi works perfectly on my phone and other devices in the household and it is only my pc. I am connected via Ethernet as well but I also sometimes use a wireless adapter however have not experienced the internet go out using the adapter but for network adapter I have updated drivers, tried different ports as well as using different cables and none of those have helped I've looked up many solutions and none seem to work please help thanks
 

A:Help internet disconnects please

I should also mention the ethernet port on my pc is burnt out because of a thunder storm so I am using a USB to ethernet adapter
 

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RELEVANCY SCORE 44

Hello, I just got a new computer and I'm having internet problems. I used to use an old XP desktop with direct connection and it stayed connected, used my vista laptop with direct connection and it stayed connected, and now with my new W7 desktop the internet does not stay connected. It just disconnects and reconnects in a split second. This interferes while I'm playing games (3 different games), it'll tell me I have lost connection, and when I check my internet connection it says I'm connected. Sometimes I see the little internet connection icon on the bottom say X then a little loading circle then back online in a second. It interferes when I'm streaming also. It happens every 10-30 min or so and it gets REALLY annoying. Anybody have similar problems? Any way to fix?

A:Internet disconnects for a second

Welcome to Windows Seven Forums.

Useful information here: Constant disconnects from my wireless - Microsoft Answers

I suspect there may be incompatibility issues between your games and Windows 7. Can you run the games in Compatibility Mode for Windows XP SP3?

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RELEVANCY SCORE 44

Hello and thank you,
It seems that every three or four hours our computer will just lose all connection, even the modem shows we don't have one. We have had four cox repairmen come, and all claimed they had fixed a simple problem. They didn't. So whenever this happens all we can do is wait or repeatedly unplug and plug stuff. Obviously we have no clue what is going one. Can somebody help.

A:Internet disconnects

Have they replaced the modem yet?

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RELEVANCY SCORE 44

I got my dsl modem like a month ago and its been EXCELLENT. Fast speed, never disconnects, its great. But i dont know whats hapenning now cuz every once in a while, it disconnects and i get a message that popups on the taskbar that says "a network cable has been unplugged". What i do is i either unplug and then plug one of the cables that are connected to the modem (like the phone cable or the power cable) and then it works again. What can be causin this if i am not unpluggin anything why am i gettin this message and why might it be disconnecting? Thanks in advance.
 

A:DSL Internet Disconnects

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RELEVANCY SCORE 44

Every so often when i am on the internet it disconnects and i cant open any web pages. The connection is still there in the bottom right hand corner, ip address etc. are still there but web pages wont open. I try to repair but i have to reboot to make it work again. I am using a laptop on a wireless connection, think this also may have something to do with the freezes it get occasionally.

Any ideas would be appreciated

A:Every so often internet disconnects!

Welcome to TSF.

We will take a look at your system for malware, but it's unlikely the cause of loss of connection. If we can't locate a problem, you will be encouraged to ask for advice in the Networking forum, here at TSF.

Download HiJackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HiJackThis.exe there. Double click on the program to run it.

1. If it gives you an intro screen, just choose [Do a system scan and save a logfile].
2. If you don't get the intro screen, just hit [Scan] and then click on [Save log].
3. Post the HiJackThis.log file here. Do not fix anything in HiJackThis since they may be harmless.

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RELEVANCY SCORE 44

Hi all,
I am new here and dont know a lot about computers. I have a laptop with an aolynk router and a 3com wireless system. I have no pc just 2 laptops hooked up to my internet.
The internet works fine but disconnects every now and then. There is no pattern i can see (ie.every hour or every 10 mins etc) it justs disconnects but saying limited or no connectivity.If I click repair it doesnt work i have to disconnect both the router and the wireless modems to get it back on.
Can someone offer me any advice please.
G
 

A:internet disconnects

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RELEVANCY SCORE 44

Hey guys,

As soon as I connect my VPN it disconnects the internet. I'm using a desktop with windows 7, connected to wifi via a Netgear 4600 router. I have two internet connections, one of which is not connected to the router, both connections are affected. Used to work fine and I don't think I have done anything that would cause this. I already looked online and didn't find anything that was helpful.

Any suggestions?

Thanks
 

A:VPN disconnects internet

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RELEVANCY SCORE 44

I have verizon dsl. I open internet explorer, surf for about 15 minutes and all of a sudden i lose my connection. I try to log back on but it will not let me. I reboot and I can get back on for another 15 minutes and it disconects again. I unplugged my modem this time and plugged it back in and I was able to get back on the internet. Any ideas what this could be?
 

A:Internet disconnects

Hi theriffs1

I have Verizon DSL also, I was receiving the Pop up ballon: An network cable has been unplugged about every hour.

I would need to physically reseat the ethernet cable, (are you using an ethernet connection or a USB connection?), finally I purchased a new ethernet cable and that problem went away.

I did call Verizon, they have a free upgrade from 1.5mb/368kbps to 3.0mb/768kbps, it was offered to me without my asking.

Have you tried an ipconfig/release, ipconfig/renew from a command window?

Start > Run
key in:
cmd /k ipconfig
Click: Enter
The information appearing will show you what your IP address is, and how long before it expires.
My IP address renews itself every 15 minutes.

At a command prompt in the same command window key in:
ipconfig/release
Enter
Then key in:
ipconfig/renew
Enter
Your IP address should be renewed.

Have you had any viruses that may have corrupted your Winsock?

Let us know if this makes a difference or not, and if you don't have the upgrade yet, call Verizon and get it!
 

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RELEVANCY SCORE 44

My internet disconnects randomly and these user###### pop-up in my connect to menu. I was thinking it may be due to a virus, but my computer is clean.
That is what I ment by the user#######.
 

A:Internet Disconnects

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RELEVANCY SCORE 44

When I turn on the Internet (I have a modem), it works fine until I turn other programs on then the Internet basically turns off, but the computer says I'm still connected to the Internet. Why is this doing this and why is the Internet turning off?

If I'm downloading something off the Internet say a game demo or a game update the Internet would just turn off like I said before and then I would have to disconnect and then reconnect and try redownloading and sometimes this works and sometimes it doesn't.

I found a pattern or it's just coincidence, but when the downloading box isn't the main thing selected for a while the Internet turns off. Someone please help and don't tell me to ask my ISP he's the other word for donkey.

A:Internet Disconnects

Have you run any spyware, and antivirus scans?

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RELEVANCY SCORE 44

My internet randomly disconnects for half a second. For instance, most of the time I have ventrilo and mIRC open, and sometimes (a lot of the time) an online game (TF2, CS etc) My internet will disconnect me from all of them at the same time, then I try to get back it and it lets me, so it seems its only disconnecting for like 1 second, then its back on.
 

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RELEVANCY SCORE 44

Hi All
I have been having internet disconnects every since I have had VISTA. It is the same that used to occur in WIN ME & 98. It happens when you spend a long time surfing on one web site. There was a fix for this problem then and I have forgotten it. It is not my server as I have another computer with WIN 98SE and it does not happen. I have to cycle my DSL modem off & on to reconnect. I am connected through a router to a second computer and to the modem and the second computer stays connected. The internet icon (lower right display) will indicate local only is connected.
Any help would be great. Forum

Russ

Dell E-520
160g HD
1g mem
WIN VISTA
 

A:Internet Disconnects

If you're using a laptop or server, the network card may be configured to go into power saving mode releasing the IP address after a set amount of time of non-activity.

Which version of Windows Vista are you using? Vista is known to have plenty of networking issues on it's own so it may be worth searching Microsoft's KB (Knowledge Base) at www.microsoft.com if you're familiar with it.

Also your computer system mentions a Dell E-520 which appears to be a standard desktop PC, would you be able to confirm this?

Finally, if you could post the results of an "ipconfig /all" while the network is connected and then when it becomes unavailable, this would help troubleshoot the problem.

Regards,
Roden
 

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RELEVANCY SCORE 44

i using win xp & using bsnl broadband with kaspersky internet security antivirus
bu after few minutes internet disconnects & to connect internet i requre to restart xp please give me suggestion

A:internet disconnects

Hi,

First welcome to TSF!!!

Next I would try a couple of things. Start off with a power cycle of your equipment, and see if that helps. Next you would need to narrow it down to what is causing the problem. Does it only happen when you are using chrome or does it happen with other browsers, more to the point does it happen with other programs that use the internet like email, instant messaging, etc. Are you running any programs that allow you to torrent, that can cause issues with your connection.

Cheers!

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RELEVANCY SCORE 44

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6013 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: 914 GB (815 GB Free);
Motherboard: Gateway, IPIMB-AR
Antivirus: Spybot - Search and Destroy, Disabled

I am having an issue with frequent media disconnects. Upon booting my system, browsers do not connect to the internet. A restart fixes the problem for a while and the system eventually disconnects again. I have hardwired cable and supplier provided cable modem. The system says I am connected but browsers don't function until a soft restart. My PC is for personal use and is owned by me. I have recently added Spybot AV and previously used Windows Defender. McAfee in the distant past. None of them show much and if they do and the item is fixed, I still experience the same media disconnects.
 

A:Internet disconnects

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RELEVANCY SCORE 44

hi Boltonsquad I have a similar sounding problem.
My connection to the network is reported as excellent but randomly the actual download speed drops away to nothing.
Does yours "mend " itself after a short while and start working again...or is yours off for good. I find rebooting the laptop resolves it faster than waiting for it to do it itself...until it does it again(not good).
I use a belkin router (number can be supplied when I get home if needed) ..maybe thats the common?
 

A:Internet disconnects

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.
 

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RELEVANCY SCORE 44

Hi,

I am using CISCO Anyconnect. But regardless of what VPN, what happens is that connecting to VPN disconnects me from Internet which doesnot happen with XP.

Is there a solution for this with anyone, please.

A:VPN disconnects INTERNET

For clarification, I continue to stay connected to VPN, but any other net dependent application like IE, Outlook, Skype do not work, and the wireless network status shows "no network access".

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RELEVANCY SCORE 44

I have a Compaq Presario-AMD Athlon 64-3500+-512mb-200gb. Running windows xp sp3, updated and malware clean. I am stuck with dialup connection until [email protected] upgrades our area. I sometimes leave my pc running a download all night. I usually use orbit downloader but some downloads work better with no manager. Since I reinstalled windows my connection gets disconnected at at different times and redials the connection, but only at night when I leave it downloading a large file. In internet connection I have checked "never dial a connection". It is just an annoyance but I would like to fix it. Any help will be appreciated. I forgot to say that I use IE7 and have tried connection keeper ( with same results). Tried firefox several times but it was slower than IE on my pc. Thanks again. Lots of good advice on this site.
 

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RELEVANCY SCORE 44

So heres the deal.
Ive recently upgraded from windows XP 32 bit to Windows 7 64bit, this ofcourse means Ive formatted my harddrives and made a clean install.
But now Ive realised, that whenever I try to download a large file which takes several minutes, my computer will disconnect from the router and I have to let windows do its thing and it says its "Resetting Network card" After this I have to reboot the PC and yet again let windows do its thing where it tells me to let it reactivate my network card. When Ive done this Ill be connected to the internet again. Ive tried to let my PC run for several hours just to make sure its not random dc's but within 5 mins of me starting a download it dc's. I can browse around just fine and have tried countless of different solutions around the web and none have helped so far. Now I beg you to give me Every single possible solution that you guys can think of. Keep in mind that I have another PC running vista connected to the router and that one works just fine, and I never had this problem on XP.
Also please keep in mind that Im not all that techie when it comes to router settings and such, so keep it simple for the sake of my brain not overheating!

Thanks in advance.

A:Internet Disconnects

Sounds like a network driver problem but I don't see any network driver downloads fro Windows 7 X86 or X64 on the ASUS site for the Gigabit network device.

As a test, remove the router from the setup and connect directly to the broadband modem. Try a download and see what happens. If it fails the same way then the router is definitely involved. If it doesn't fail then try swapping the port and cable the router is connected to with the one currently in use by the Vista computer then try the test again.

If it works then it is either the Ethernet cable or some problem with that specific port on the router. If it doesn't make any difference, then try deleting the Gigabit network device from Device Manager as follows:

Press WinKey+R to open a Run box.
Type devmgmt.msc and press Enter
Expand Network Adapters
Right click on the Gigabit device and select Uninstall
Reboot and wait while Windows 7 rediscovers the device and reloads the driver, see if that helps.

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RELEVANCY SCORE 44

I have a problem of being disconnected from the Internet. It usually occurs about the same time at night. I connect, then get kicked off after about a minute. This happens repeatedly. This continues for anywhere from a few minutes to an hour before I can stay connected again. I use IE browser. This does not happen during idle times. It happens when I am actively surfing. Any ideas on how to solve this? My ISP is no help.
 

A:Internet Disconnects

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RELEVANCY SCORE 43.6

my internet disconnects for no reason whatsoever, sometimes after a minute sometimes an hour, I have tried disabling my intel proset utility and using windows wireless zero instead, that doesn't work. I have all the latest drivers from dell, tried using the windows troubleshooting website, nothing... just can't figure this out, I play online poker for a good chunk of my income and am losing money because of this. please help!
 

A:internet disconnects for no dad gum reason

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RELEVANCY SCORE 43.6

My dear friends

I am using a Windows XP Pro system. I use to connect to the internet with dial-up connection. Recently, my connection started showing a strange behaviour. I can connect to the internet, but after a few seconds of establishing the connection the system automatically disconnects from the internet and prompts to redial. When I redial it connects again but disconnects too. The same thing repeats whenever I try to connect to the internet. I checked the settings, but everything was right (I didn't change them either).

What could be the reason for this problem? Could anyone help me solve it, please?

Regards.

Vinod
 

A:Connects to Internet,disconnects soon after

Mostly this kind of problem is caused by bad connection, usually every ISP has more than 1 phone number for their customers to connect to the internet, maybe the phone number you were using was busy, try to connect again using the other numbers. If you don't know the other numbers, call your ISP and ask for another number you can use to connect to the internet.
 

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RELEVANCY SCORE 43.6

Hello!Several days ago I started experiencing these weird, frequent disconnects. They last for 15 seconds up to a minute and they seem to be occurring randomly, perhaps 2-3 times per hour. I first put the blame on the router, but even after connecting my computer directly to the modem the problems persisted. Next my suspicions were aimed at my ISP, but there seemed to be no faults or maintenance work being done over there, so I connected another of my computers to the modem instead and to my surprise everything was working and the disconnects had disappeared. After ~3 hours I connected internet to my usual computer instead, and internet started disconnecting again. So obviously my computer is the culprit, but I've scanned it with many anti-virus programs and nothing turns up. I'm at a loss here - can someone help me out? Thanks in advance.link to hijackthis log, in case it might help: http://www.bleepingcomputer.com/forums/t/164522/strange-disconnectsrelated-to-another-topic/

A:Random Internet Disconnects

Please refrain from asking for help from other members or staff until the HJT Team has checked your posted log. The HJT Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer. The HJT Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the HJT Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, ... Read more

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RELEVANCY SCORE 43.6

I've only been having this problem recently and it's seriously driving me up the wall and I'm about to throw this laptop out the window.
I play online games, and I've never had a problem with anything, but just recently every 15-20 minutes I'll get disconnected from the game. I thought this was a game problem, and contacted the GMs for support, but as I was waiting for a reply my whole internet started glitching up. Over the next few days every single program I had connected to the internet started disconnecting, and the disconnects were getting longer and more frequent.

First my game (Rohan Online) would disconnect, now its Rohan and Ventrilo. Then Rohan Vent and Trillian. Now even Firefox won't work. It's not my ISP, because my crappy desktop works without a problem. I asked several people I know who are computer savvy bout what to do and I did the following things:

I started my comp in safe mode and ran a virus scan with AVG free edition. It found nothing.

I did a system restore to about a month ago, it didn't fix the problem and actually made my comp run slower, so I restored it back to before the system restore. Now my comp has fragments of old files I had deleted before but somehow got half-restored in the restore. I think I just got the last of them out again (like Avast!). My computer is still running slower than it was before the system restore, and I'm still disconnecting, only now it's every few minutes, and things like vent are pinging at 500+ when befo... Read more

A:Constant Internet disconnects

Hi. . .

Run the Vista System File Checker/repair utility:
START type cmd.exe into the start search box | right-click on cmd.exe uner Programs above | run as admin | type the following:

sfc /scannow

There is no min/max time for this to run.

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 43.6

Hi, My new laptop with vista on it disconnects from the internet whenever I'm not using it. I made sure it doesn't go into sleep mode anymore and it still does it. Any idea why it's doing this? Also i heard from a friend that the newest AIM for vista messes up vista. Is this true?

Thanks!

A:My Laptop Disconnects from the internet

there is a setting in power options that can be set to turn off your hard disk, check that setting as well
open power opptions in control panel select change when computer goes to sleep on the left and then towards the bootm in blue, there is a link to 'Change advanced power settings' click that and there are more options there - check those settings

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RELEVANCY SCORE 43.6

for some reason, whenever i use the internet, it will disconnect me after 3 hours of use, give or take 20 minutes or so. this is very very frustrating!!! is there any way i can fix it???
miker
 

A:internet disconnects after 3 hours!!

IE has an option under Tools/Internet Options/Connections and then usually properties for your dialup where you can specify a time to disconnect (i.e. - if idle more than X minutes). Have you checked this?

If not - it may be something in your ISP setup (like aol, etc.)
 

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RELEVANCY SCORE 43.6

I've had this problem for about a month now: my computer disconnects from the internet every hour. I am using wireless broadband...
When it disconnects, I cannot go on any web-pages, however, when I look at the wireless connection, it says that I'm still connected (status: connected).
The only way I can re-connect is by restarting my computer, which is really annoying when i'm in the middle of things.
One annomally is that I sometimes use Windows Live OneCare Safety Scanner - which is a virus cleaning thing which i think runs via the internet, instead of being a downloaded program: the scan tends to take around 1.5 - 2 hours to complete, during which the internet seems to stay connected. However, once the scan is finished, the internet automatically disconnects...
Also, if I have my gmail account already open, it seems to be able to receive mail and I can read mail and send stuff quite a while after the ‘disconnect’ (meanwhile, I cant see other webpages). Eventually though, my gmail account also disconnects (maybe around 10-15 mins after I stop having access to other webpages). Don’t know if this means anything..
I share the connection with three other computers in my house, and none have this problem (pc's and macs).
Ive been trying to find clues about what it could be, I've read that it might have something to do with my IP renewing or might be a virus, either way im not very technically experienced, so dont know how ... Read more

A:pc 'disconnects' from internet every hour-ish

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RELEVANCY SCORE 43.6

Hi

Recently every 20-90 minutes or so my internet just suddenly stops working. This is the only the case on one of my computers. I currently have a laptop and a desktop which connect via wireless adaptors. The computer with this problem is connected via a ethernet cable from the router.

I have called my internet provider talktalk, who say there shouldnt be any problems with the internet on their end.
I have done a full virus scan using Avast anti virus and scanned for spyware/malware using Malware Bytes, Spybot: search and destroy,and Ad-Aware

When the internet stops working, and i try to repair the Local Area Connection I get the error "unable to renew ip address"

To try resolve this problem i have tried changing the router from a netgear to a thomsom, but the exact same problem occurs.
I have also tried connecting a wireless adaptor into my computer, with no effect.

After i did some online research i also tried using "winsockxpFix.exe" which again didnt work.

I also followed some online steps to try renew my IP address using the cmd option on run and typing "ipconfig /release" then "ipconfig /renew" It seems to work fine if the internet is currently working, however when it is not running i get the following error:
"An error has occurred while renewing interface Local Area connection : Unable to contact your DHCP sever. Request has timed out"

When I type "ipconfig /all" into the cmd option i get:

Window... Read more

A:Internet disconnects every 20-90 minutes

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RELEVANCY SCORE 43.6

Hello, my name is Aleks and my internet disconnects when I am streaming any kind of video even youtube, also when I am on magic jack. Please help me I have tried running antivirus's and resetting my internet, and resetting the router.

I have attached a hijack this log. What do you think?
 

A:Internet disconnects when streaming (VPN)

What antivirus program are you using? You may be infected with a virus or other serious malware
 

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RELEVANCY SCORE 43.6

since this morning my internet disconnects when i start downloading through torrents..sometimes it will disconnect within 5mins, sometimes within half an hour, but it never stays connected for more than that...i followed a lot of threads in a lot of forums...but nothing helps...please bear with me as i am a noob in utorrent & technical internet stuff...so i am posting all my settings-

1. my speedtest results-

i tested the speed about 5 times...during each time, nothing else was running...the ping would fluctuate between 50- 92ms....the download speed mostly stayed between 1.2- 1.6 Mb/s...& the upload speed stayed at 0.4- 0.9 Mb/s

2. My ISP, Reliance communications also has a bandwidth test page.here are the results-

the settings i have in UT 2.0-

- 75 KB/sec upload speed limit
- 5 upload slots per torrent
- 50 max connections per torrent
- 100 global connections
- 3 total active torrents
- 2 total downloading torrents
- lowering bt.connect_speed to 10(Can be found in Preferences > Advanced)
- disabling DHT (Can be found in Preferences > BitTorrent)
- disabling UPnP and NAT-PMP (Can be found in Preferences > Connection)
- disabling peer.resolve_country if it isn't already set to false (Can be found in Preferences > Advanced)
- disabling uTP (Set Preferences > Advanced > bt.transp_disposition to 5)

i have comodo firewall installed but it is not blocking utorrent....i also checked to see if my ISP was limiting my downloading, but tests sa... Read more

A:utorrent 2.0 disconnects internet

Hi himadri_sm

Sorry, we are unable to assist with this topic.
# P2P Instructions - We do not support P2P file sharing applications and any threads requesting help for such will be closed. This includes Torrents, Kazaa, LimeWire, RapidShare, Pirate Bay, and the like. If you're interested in the topic, you are free to discuss it on our site (and please visit StealingIsIllegal.com), but information on how to use them will not be provided.Click to expand...

Please read the Forum Rules before posting again.

Closing thread.
 

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RELEVANCY SCORE 43.6

i have a D-Link DLS-264R Adsl Router and i keep getting diconnected randomly from the internet. Some times its ofter like every half hour other times is hours. I had windows Vista then upgraded to windows 7 and it did it on both operating systems. When i do loose my internet i dont think i loose it on the router as all the light are on as normal. Im connected through a ethernat cable and changed that to see if that was the problem and its not im wondering if its the router or my computer.
 

A:Random Disconnects from the internet

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RELEVANCY SCORE 43.6

My mom's computer is connected to our DSL through a USB port. It all of a sudden stopped working and I'm not sure what's going on. It all started happening when I cleaned out her computer with Spybot, Adaware and Hijack This. Our DSL (says 2WIRE on it) has 2 connections in the back, one for ethernet and one for USB. I have mine connected through ethernet and hers uses the USB. I just restored everything Hijack This removed and her computer is restarting now, but if that doesn't do the trick, how can I fix this? I checked and everything is plugged in properly.
 

A:Internet all of a sudden disconnects?

oops; you can have ONE ethernet or ONE USB, but not both connected at the same time.

Two connect multiple computers, you need a cheap router and it cables
like this
modem->router --> two cables, one to each computer
Mom will need to use the ethernet RJ45 connection rather than the USB,
but it will all run fine, independently or simultaneously
 

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RELEVANCY SCORE 43.6

Hey guys, i have an Asus F6A, Vista business i duno if its 32 or 64 cos i duno wt that stuff is but ANYWAY.......recently have a problem for internet connection. I've heard about other people their internet disconnects randomly and you gota reset the comp for everything to go fine, but this only happens to me when my laptop is not plugged in.....so when it's not plugged in, after a while it'll disconnect, everything to do with the network is dysfunctional, eg. i can't open anything, very slow, or can't even detect other networks around. So...any ideas???
Thanks!!!

A:Internet disconnects whenever not plugged in?????

Laptop is not plugged into what ? The power adapter ? The internet ?

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