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Arc Touch Mouse Surface Ed - stops working

Q: Arc Touch Mouse Surface Ed - stops working

My Arc Touch Mouse suddenly stopped working after using it for almost half a year. Battery just changed, and it is responsive when I "scrolled" it. Bluetooth is on, but not connected. Pls help.

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RELEVANCY SCORE 200
Preferred Solution: Arc Touch Mouse Surface Ed - stops working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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RELEVANCY SCORE 84.4

Hey,

Having a very annoying problem, sometimes my mouse on the laptop just stops working at random.

I don't know why it stops or what makes it come back.

Using an external mouse works no problem, its just the laptops built in mouse.
I can still right and left click but I cant move it.

Hope someone can help

Thanks

A:Touch keypad / mouse stops working randomly

What do you see in device manager?? Right click on touch pad-uninstall- restart PC!
If that doesn't help, go to your manufacture and down load the driver for your touch pad.
Mouse, touchpad, and keyboard problems in Windows - Windows Help

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RELEVANCY SCORE 68

Hi,
I'm using routed events in user control within a surface control(ScatterView), but mouse events not getting raised.
It's working fine with any other WPF controls but not with ScatterView control.
Please let me know if I'm missing something.
Thanks,
Nitin Rathore

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RELEVANCY SCORE 66.4

Hi Everyone,

I'm quite confused about a problem i am having with my laptop. All was working fine until yesterday, my touch pad stopped working. So i restarted my computer, but still not working. I then decided to unplug my laptop and noticed that my touch pad was working when it was Unplugged (running on the battery).

I tried my USB laptop mouse and works fine plugged in and running on battery.
I have uninstalled and reinstalled the latest driver for the touch pad but ive had no luck.
The buttons on the touch pad work fine, its just the sensitive area of the touch pad.

My laptop is HP Compaq nc6320.
The touch pad is - Synaptics Touchpad Driver & this is a link to the driver.

If anyone here could help me, it would be greatly appreciated.

 

A:Touch Pad Stops Working When Plugged In

^^ Bump, Im still having no luck with this. I cant seem to find a solution for it

Anyone?
 

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RELEVANCY SCORE 66.4

Hi!..The gestures stops working often like scrolling etc..I have been facing this problem since I bought my laptop..Please give me a good and permanent solution!

A:Gestures on touch pad stops working often.

Dear Customer, Please update BIOS and Chipset drivers from the below link:http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/10862158/model/115... Please go through the below document for more information:http://support.hp.com/us-en/document/c04648748     Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 65.6

Hi I recently purchased my Lenovo Yoga 720 off of Amazon (less than a month). After going through all the Windows and BIOS updates through Lenovo Companion, I ran into an issue where the touch screen would stop responding. Sometimes upon start up, the touch screen would be unresponsive up until a restart/shut down. Sometimes even restarting/shutting down wouldn't solve the problem. The touch screen was unresponsive more times than responsive during the duration I've owned this laptop. I read in Lenovo forums that factory resetting the laptop and disabling updates would alleviate the problem. I did so through Windows 10's hard disk wiping feature. I disabled automatic updates through Command Prompt and didn't run any updates through Lenovo Companion. This seems to have fixed the issue for the most part, however, I still notice that sometimes the touch screen will stop responding after waking the computer from "Display Off."  Is this a problem such as that with the fan noise, that was fixed months later in a BIOS update? Has anyone been able to use the touch screen flawlessly? Sometimes mid-way through laptop usage, the touch screen will become unresponsive and then become responsive minutes or seconds later. I'll probably continue to use the laptop with automatic updates turned off, but that would mean I miss the current updates and have to constantly check forums to verify that the problem is fixed     Could anyone offer insight into this?

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RELEVANCY SCORE 65.6

On my Asus R2H I have build 7057 installed.

Every now and then (I haven't pin pointed if it is a specific event that triggers is) my touch screen stops working as touch screen. It does everything, it only doesn't respond to touch.
If I restart, put the machine to standby, shut down and start it again everything is fine again.

I have no clue what might have been changed recently!

Does somebody recognize this?

A:Asus R2H touch screen stops working

Check to see if the touch device is set to allow Windows to turn it off to save power (a usual setting for things like USB slots, NICs, etc.)

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RELEVANCY SCORE 65.6

I Have a Notebook (Laptop) Compaq Pressario... and have Vista Home Premium 32 Bit... My Touch Pad Pointer either won't work or won't move where I want it and moves past where I want to click on.. Please Please Help... (Please also help step by step because I am Blonde.. Lol)

A:Touch Pad Pointer stops working or eratic

You can go online HP - United States | Laptop Computers, Desktops , Printers, Servers and more and search for the drivers using your Laptop's model no. and operating system.

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RELEVANCY SCORE 64.8

hello i'm using yoga 500 14ibd with win 7 installed on it,i noticed that every time i close the lid (even if i set the power managmet to do nothing when closing the lid) the touch screen stop working. reseting the machine solves this. i tried disabling and reenabling the touch device from the device manager but it does nothing.i really not sure what i can do. if you guys have any ideas i will love to try. i should note that it doesn't happen on win 8.1. thanks  

A:yoga 500 14ibd - touch screen stops working after ...

Same here with Yoga 700 and win10. Although highly unlikely but did you find a solution maybe? At this point, I am off the opinion that you finding a solution is better chance than Lenovo doing it.

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RELEVANCY SCORE 64.8

Stopped working before. I just restored system to an earlier date. The driver is not recognized. I need this problem fixed. Im sick of it. Does anyone have a fix?

A:10 point touch stops working on my aspire z1-621G

If rolling it back to a previous state did not resolve the issue, you may need to back up your data and restore it to factory configurations. If this still does not resolve the issue the system may need service.
Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)Tap or click Update and recovery, and then tap or click Recovery.Under Remove everything and reinstall Windows, tap or click Get started.Follow the instructions on the screen.

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RELEVANCY SCORE 64.8

My XPS recently developed this issue. I traced the problem back to the I2C HID Device in Human Interface Devices which was stopped with code 34. I followed suggestion in another post; downloaded and installed Intel I2C BUS driver for Touch screen and Touchpad version 1.0.1.121, A01. Now touch screen works for a while and then stops. In order to re-activate the touch pad I have to restart the computer which is rather annoying.
How can I fix the problem?
 
 

A:XPS 12 9Q33 touch screen stops working intermittently

Hi martinsk, 
Please try updating the Windows 8.1 touch screen driver in your system and check if it fixes the issue.
http://dell.to/1cci8tq
Also, Try the free upgrade of the operating system to Windows 8.1 if you still have Windows 8 
Please let me know if this helps.

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RELEVANCY SCORE 64.8

I have Pavilion  dv6 note book which is working fine with window 7. after upgrading to window 10 pro- 64 bit, the touch pad vertical scrolling stops  working. I have  synaptic clik pad  V7.4 on PS/2 PORT and  synaptic pointing device-  v19.0.12.8.on setting, I enable  one finger vertical scrolling.  any recommendations on this would be appreciated.

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RELEVANCY SCORE 64.8

Sometimes on my Yoga 370 the touchscreen will stop working on the left side, about 5 cm from the edge. I don't know if this is a driver issue (Win10) or hardware. It will usually start working again when restarting. Any ideas how to troubleshoot?

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RELEVANCY SCORE 64

When my Inspiron 15 7568 is flipped around into tablet config, both touch and stylus stop working.
Is there a firmware fix?  It appears to be a problem inside the machine and not Windows.When I open the lid all the way, a number of items instantly vanish from the device manager.  -Which is smart for things like the touch pad and the keyboard, but somehow the touch screen and stylus got included in that feature.

A:Inspiron 15 7568 - Touch stops working when keyboard flipped around.

Come on!Nobody knows a thing?
-I was thinking of perhaps hardware-chopping the switch which tells the computer it's in tablet mode and just disabling the keyboard and touch pad manually when I don't need them.  That way the computer would never realize it's not in lap-top mode, (where touch still works) and I'd be able to use the machine as a tablet. But I can't find the switch!  There's no obvious board or reed switch or anything which would interact with the magnets, and none of the repair literature has anything to say about this.  So even though that solution would work, it's a bust.But it's also nonsense.  It's obviously some simple binary switch in a piece of deep code on some bit of firmware.  -I blanked everything, rolled back drivers, pulled both batteries, (main and coin) and did a BIOS reset in an effort to hunt down this deep code and hopefully reset it to something sensible by re-installing everything. (A hopelessly ridiculous approach when all that's needed is a 1 to be a 0 or whatever it is), but all I managed to do was destroy my Windows 10 installation, so I had to re-image my SSD from the original drive the Inspiron shipped with.Basically... what I need is for there to be a specific driver update which grants the user access to the lid sensor and adjust its behavior according to the user wishes.  "And golly, alls I wishes is that it works."Is there any chance of this ever happeni... Read more

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RELEVANCY SCORE 64

Hi,
I got a new Inspiron 15 - 7568. As soon as I flip it into tablet configuration (whether I choose tablet mode or not), touch stops working. Only way to get it to work is to restart the notebook.
When touch is not working, Win 10 reports no touch capability and in Device Manager one USB device has an error "Unknown USB Device (Device Descriptor Request Failed". After the restart everything is in order, until try to get it into tablet configuration.
Already updated, drivers, BIOS etc to the latest on Dell site.
I tried disabling USB selective suspend setting in power management - no change.
Has anyone had the same issue?
Any suggestions before it goes to Dell Support?

A:Inspiron 7568 - Touch stops working when in tablet configuration

I am sorry to read that you are having this problem.  Is this something that has always happened since getting the notebook or something that recently started?  Has anything been changed with the system just prior to when the problem started?
If you haven't tried already please download the 0006, a00 version of the touch firmware from here.  I also suggest installing the chipset and Intel Serial I/O drivers as well.
I will likely shoot you a friend request but please reply here if you have tried the drivers that I mentioned and if it made any difference.
Thanks

TB

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RELEVANCY SCORE 64

Hello,
I have a customer that has a Dell XPS 14z, randomly the left mouse click stops working on the touch pad. Right mouse click and the actual touch pad itself works fine. If you plug in a USB mouse the left click works fine on the USB mouse, however the left click on the touch pad continues to not work.
Below are the following actions I have taken however they hasn't resolved the issue.

I have gone into control panel > mouse settings > Synaptics tab > set to default.
I have downloaded and installed the latest driver on the Dell website which is version: V16.1.6 ,A01 (http://www.dell.com/support/home/uk/en/ukdhs1/product-support/product/xps-l412z/drivers?rvps=y)
I have tried to set the mouse settings to left handed and back to right handed.
I have checked device manager and event viewer and both report no issues with the touch pad drivers failing.

What is strange is that once you restart the laptop left click starts working again, however it will stop randomly and by randomly, I mean that it could stop working 3 weeks from now or 2 days from now.
I don't think it is hardware because if it was I would have thought that the button wouldn't start working after every restart.
So any thoughts or solutions would be grateful.

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RELEVANCY SCORE 62.4

Hello!
I'm using my laptop in a desktop mode. but some days when i start up the computer the mouse is on (Sees the red optical light.)
But the cursor dont move when i move the mouse. when i drag the cable out and in again the ligh wont turn on. i change usb port and it works. 1-3 days later the same thing happends and i change to the previous one.

And if i put anything else in the port that stops working it wont recognize. its like it temporarely dies.
Is this becouse of the ports is 3.0 and the mouse is 2.0?
Have 3 usb ports, 1: Keyboard 2-3, Mouse.
Mouse: Logitech Gaming mouse g400.

A:My mouse Usb port stops working. but starts working again after a day.

I sort of have nearly them same problem only on my work pc. It seems to me if you leave it in for about 5 minutes it starts to work again See if leaving it in works.

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RELEVANCY SCORE 61.6

Any suggestions would be gratefully received:

My mouse left click button became faulty the other day so replaced it with a spare Sony USB mouse that I have on another computer, it installed the drivers, then froze (the mouse not the PC) and wouldn't work. I then bought a new Logitech M115, plugged that it it installed the drivers and it will work for 15mins or so then it freezes and won't work. Both these two mice work on another PC and another laptop. The old broken mouse still works OK.

- I've scanned for viruses/malware/etc with AVG, Malwarebytes, Super Anti-Spyware and Spybot and nothing found.
- I unstalled the mouse drivers in the hardware device manager and reinstalled each working mouse.
- I've tried plugging them in to different USB ports
- I've checked my device drivers and OS are up to date

PC:
Vista64bit HP

Thanks
Katie

A:Mouse Stops Working

Please post the information asked for in this post: Blue Screen of Death (BSOD) Posting Instructions
I understand that you're not having BSOD's, but the reports will help us out.

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RELEVANCY SCORE 61.6

So, here's the deal. I have a laptop with 4 USB ports. 2 of them work reliably, the other two sometimes work, sometimes don't. I have just upgraded from Vista to Win 7 and I bought a new USB mouse. It's an Adesso iMouse T1. I love it, but, it only works intermittently. Sometimes when I turn the computer on, it recognizes that there is, indeed, a USB mouse installed, then, all the sudden, it stops working and the computer says the device is unplugged when I haven't changed a thing about it. The USB port is working just fine because other USB devices plugged in are recognized. Can someone shed some light on my problem? I'd appreciate it!
 

A:USB Mouse stops working in Win 7

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RELEVANCY SCORE 61.6

I have a Toshiba Satellite c55. When I turn it on the curser moves when I want it to. But, after about 1minute, it freezes. Any ideas on the problem?
 

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RELEVANCY SCORE 61.6

evry now and then(5 times today) the tap on the touch pad (ive got a laptop) stopps working. the scroll and normal mouse movment carrys on working fine. the left mouse button(under the pad) doesnt work very well either so when i have to navigate with that i have to press it quite a few times to get it to click. the tap starts working again when i go into mouse settings and turn tapping off then on again and then its fine again.
im runing vista home premium and want this annoying problem solved. any ideas? thanks in advance

A:mouse tap stops working

.....

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RELEVANCY SCORE 61.6

hello all,

I have a weird problem these days. I am using an HP Pavilion laptop running win 7.

My mouse was working fine until I connected my ipod nano gen 2. When I did that it continued to glow red, but did not work. restarted - nothing. restarted disconecting everything except the mouse - again nothing.

Then I connected another mouse and it worked fine. Until I connected the ipod again. Disconnected the ipod, restarted - the same story repeated itself. When I connect it to a different USB port though it flickered red a few times and then it stoped completely.

Windows said "usb device not recognized".

When I connect it back to the usb port it was connected previously, even before the ipod was connected, it again glows red, but does not work. Windows is silent :) ...

Please advise if anyone knows how to fix this.

Thanks

A:mouse stops working

Ir sounds like Windows does not like the iPod.

What happens if you connect the iPod to another system?

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RELEVANCY SCORE 61.6

I have a HP probook 4710s , Windows 7, and a Genius Traveler 7000 mouse. It stops working - it connected and disconnected for a few minutes itself before,but now it only can work if I press and hold down the USB. I thought that the USB port is damaged but headphones and USB flash drives work!
I tried another mouse,a cheap "toy" one,and it worked for a short time, but now when I connect it to the computer it says "Device malfunctioned" and it won't work. It started working NOW, but it will happen again of course.
Also the touchpad works sometimes,sometimes not. Happens itself, I don't do anything.
So what do I do? I had a good mouse before this one and it stopped working like that - I replaced it because I thought it was the mouse but now it's the same thing with this one,too.
So what can I do about it?
I tried reinstalling the touchpad driver,but it did not help so I suppose that it wouldn't help for the mouse either. Do you think it could? I don't know.
So?
 

A:Mouse stops working

anyone?
 

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RELEVANCY SCORE 61.6

Hello, I'm running Windows 7 on my laptop.
After a long-while my USB mouse just stops working, and Windows does not recognize it in the device manager.
When I try to re-install the driver it says that that the "Unknown Device" is the most up 2 date driver. Replugging the device doesn't work either.
After restarting Windows, it goes back normal and works fine.
I really don't understand where this problem comes from.

My USB mouse model is "Microsoft Arc Mouse (IntelliPoint")

Thanks for any help.
 

A:Mouse stops working

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RELEVANCY SCORE 61.6

After I detach the screen and put it back on, the touchpad stops working. The only way to make it work again is to restart my computer with the touch screen. 

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RELEVANCY SCORE 61.2

Hi guys,

I have an hp 430 pro book with Windows 7. It comes with the ps/2 compatible touchpad. Couple of days ago when I was dragging some pictures the touch pad stopped working. I can still scroll and the right button works but I can't click with the touch pad and the left mouse button.

Tried uninstalling the hardware from device manager but it just reboots my computer twice and I don't think the mouse got uninstalled.

I've been told to update my drivers but I'm not sure whether my copy of windows is genuine.

Any advice is much appreciated

A:Ps/2 compatible mouse(touch pad) not working. Hp/430, win 7

I can move the mouse pointer as well.

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RELEVANCY SCORE 61.2

Hi, please I need help. I own an hp pavilion sleekbook 15. Just out of the blue my mouse and touch pad stopped working after a restart. I download a new driver from the hp website, synaptic touch ps/2, installed it and still nothing. After several tries I don't know what to do anymore. I checked the device manager and nothing is installed, when I check the control panel it says reinstal

A:mouse and touch pad stopped working

Hi ProcuradorGeral,

So in your control panel under mouse does it have a touch pad at all? Is it enabled in the BIOS, as I know some laptops give you that option to disable it. By mouse stopped working do you have an external mouse? Is it USB?

Regards

Ending

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RELEVANCY SCORE 61.2

my keyboard touchmouse not working ...i have updated all drivers, enabled and disables and enabled it again, it does not even appear under mouse in control panel, how to i get it 2 work?

A:my keyboard touch mouse not working,

Hi,Could you please post the model of your laptop.

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RELEVANCY SCORE 61.2

Win7, intel i3 @ 3.1Ghz, 8GB Ram, 64bit, SP-1,1 TBHD, Kensington Trackball Found this article to be comparible to what I'm experiencing with my trackball (driver updated).The curser tends to stick, or hesitate briefly, whenever the track ball has not been moved,or the if the kepad has not been used for a while. I have chosen not to update the Service Pack at this time, to avoid compoundingthe glitch. (The last time I did such an update (different PC) lost access to viewing youtube videos).The glitch began soon after updating Firefox and Adobe Flash. Ran all the mentioned malware and virusware per this posted article, to clear up the curser hesitation. As a result, I cleaned out a slew of trashware, however the hesitant curser movment still persists. What else can be done, short of restoring the OS to OEM?

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RELEVANCY SCORE 61.2

key board touch paid mouse not working pls assist 

A:touch paid mouse not working

Hi @AM78, Welcome to HP Forums! In order to better assist you, can you provide the product number of your laptop? Looking forward to your reply!

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RELEVANCY SCORE 60.8

Hey,

I have an IBM R52, lately I've been having this really annoying problem!

The keyboard and touchpad stop working - right now the keyboard is still working but the touchpad is unresponsive. Suspending the system gets the keyboard working occasionally (this is faster than restarting), however its usually necessary to restart the computer.

I can work around the mouse by plugging a USB mouse in, but I dont have another keyboard.

Any advice? Im thinking perhaps a driver reinstall or theres a conflict somewhere?

Thanks

A:Keyboard and mouse stops working on IBM R52

Please only ask your question once, asking the same question on different parts of the forum is not allowed, closing this one, your thread in laptop support is open

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RELEVANCY SCORE 60.8

Hi there

I have picked up a problem, Started bout a month ago my mouse functions (back and forward) and sound (movies,mp3,mkv,games) stops working after awhile, In videos it will display but no sound and with music winamp will give me the error "bad direct sound driver please install proper drivers or select another device in configuration error code :88780078" but it shows the sound is working properly at the device manager, the clicking sound is there when open folders and the restart sound, and the only way to resolve this is to restart. But after bout 10min it starts over again.

I have Formated 2 in this month and the problem is still there i am using bitdefender 2010 internet security and its showing that i have no viruses. Could this be a hardware issue or software issue or a virus? If someone can help will be much appreciated!

My system
win xp sp3
cpu - e8500
mobo - gigabyte ep45-ud3p
sound - onboard
VGA - HD 4870 1gb
HDD - 3 x 1tb (sata)
HDD - 160gb (IDE)
mouse - cybersnipa stinger
keyboard - merc stealth
PSU - raidmax 700w

A:my sound and mouse stops working

LOL so i guess im screwed!!! :)

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RELEVANCY SCORE 60.8

Any assistance with this one would be appreciated as I am out of ideas...

My wife's laptop, a Packard Bell Easynote, has developed a problem whereby the wired mouse stops working after about 15 minutes use. Changing USB sockets does not help, and only a full restart starts the mouse again for about 15 minutes. This is the case for two mice, one a Dell mouse and the other a Lenovo one.

The computer beeps when a mouse is connected/disconnected to/from any USB port while the mouse is not responding suggesting that they are still powered, and I have attempted to fix by updating the drivers with no change.

This was also happening with Windows 7 and has transferred with the upgrade to Win 10?

System specs are - Easynote TS, Intel core i5, 4GB RAM, 1TB HDD using Intel HD graphics 3000


Help!!!

A:Mouse stops working after 15 minutes

I have yet to see whether this has fixed it, but I just switched the 'selective USB suspend' to disabled and then changed the power settings to 'never' for the sleep and power off options in the power control panel when power is connected - time will tell.....

One thing I forgot to mention above, the trackpad continues to work when the mouse disables itself, but my wife prefers to use the mouse, otherwise the fix would be to use the trackpad...

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RELEVANCY SCORE 60.8

Hello

I just got this laptop literally yesterday. I'm already experiencing problems with it. But I don't want to start calling up the manufacture or anything just yet. Because I was doing a little bit of researching and it seems people have similar problems like mine but idk if it's exactly the same. Basically my computer will sound like its loading or something. And then the mouse won't work it won't move or anything. The programs behind it are acting fine but the mouse is just frozen. And it lasts for about 20-30 secs. And then it works again. But you can see that that can be a problem when gaming and doing important things. I checked and all the drivers are installed and up to date. I'm not sure what else to do some people said that toshiba or windows is supposed to be working on it. But that's a little ridiculous considering I just booted this up yesterday and everything seemed ok. I'd also like to mention that the touchpad is really slow as well. And I haven't done anything to my computer that would slow it down or whatever. I've checked the settings and my mouse is indeed on and not disabled by accident or anything. I have a toshiba satellite C55 laptop. And it's my first time with windows 8 but the side bar keeps getting in the way as well and Im wondering if thats also contributing to my mouse. I'm also using the touch pad not an external or USB mouse.
If anyone can clear this issue up for me I would eternally grateful!

A:My mouse stops working no matter what I do!

Possible bad USB mouse. What is the manufacturer of this USB mouse?

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RELEVANCY SCORE 60.8

For the past few weeks, my mouse randomly stops working whether it be 5 minutes into turning on my computer or an hour or so. The only fix is to restart my computer and it'll start working again until it freezes. I thought it was a mouse problem so I tried replacing my mouse but it did the same thing. Next I tried deleting and reinstalling the drivers of the mouse and it still didn't work. I even tried to update the drivers but nothing seems to work. I feel somewhat at a loss and I feel like just getting a new computer altogether but money is an issue..Does anyone have any help or advice for this issue? Thank you.

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RELEVANCY SCORE 60.8

My HP computer running Windows 7 uses a USB HP mouse that suddenly stopped working. It lights up but won't work. It is a P/N: 5185-2415 REV.A

No error came up when it stopped working it just can't be moved.
I can't left/right click.
It won't install the device when plugged in.
I have tried restarting the computer.

My computer is a Hewlett-Packard Company model p6234f with a Pentium(r) Dual-Core CPU E5400 @ 2.70GHz 2.70GHz with 6 gb of ram using a 64 bit operating system.

A:USB HP Mouse suddenly stops working?

Try a different mouse. That one might have failed.

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RELEVANCY SCORE 60.8

I recently bought the HP X3500 wireless mouse and I am having a little problem with it. After 1 second of inactivity, the mouse stops working. I have to click a button or scroll the wheel to make it work again. I am using Windows 10 64-bit.

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RELEVANCY SCORE 60.8

Hi!

I own a 1 month old hp laptop with vista 64 and I used a targus wireless mouse (AMW15) and everything worked fine. Until tonight.

Here's the scenario, I'm running software X on my computer and suddenly, everything crashes: blue screen. It wasn't the first time it happened with this software (it doesn't work perfectly with vista) and I know it's just a "safety restart" like my windows help assistant pop-up says. I let my laptop reboot and I click "start windows normally" as usuall.

Everything works fine so I open msn messenger and TADAH! my mouse stops working. I first thought my mouse needed to be pluged to recharge, so I plugged it in. Nothing works.

So I disconect/reconnect my signal receiver and a pop-up window tells me my computer can't find the drivers for my "unidentified device"...

I go on the Targus website to find out there aren't any drivers for that kind of mouse. So I reboot and still, nothing works. I also tried to push the reset buttons on the back of the receiver and the mouse. The light on the receiver blinks, waiting for the mouse signal and it stops blinking when I push the button under the mouse (which is normal) so I guess it's not a communication problem between the mouse and the receiver.

My computer is plugged in, my mouse too. I tried all my usb ports ans still, nothing works.

I am desperate. Please help me lol
 

A:Wireless mouse stops working...

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RELEVANCY SCORE 60.8

Not sure if this is the right place for this but if not please point me in the right direction. While using my work computer the mouse will randomly freeze on the screen as if the driver was uninstalled. I reboot and everything is fine and works again.

I've tried multiple mice that work fine on my personal laptop. I tried to uninstall the through the device manager and reinstalling and still continues to freeze up. I feel like its a driver issue but I'm not completely sure. When it would freeze in the beginning I would just move it to a different usb that its never been plugged into and it'd install the driver and the mouse would unfreeze. However, I've now used every usb slot and that doesn't work anymore if I switch spots it stays frozen. When I got the machine it would happen maybe once or twice a day. Then it went to maybe once every couple days. Now so far today I've had to reboot 14 times due to this issue...this is really causing me issues because its slowing my development time down considering I have to reboot every 20 minutes.

I asked someone in the office about this and they said they remember this happening with our former employee that used this machine and it was reformatted after that. Which means its a hardware issue but this isn't confirmed, I'd like to make sure that's the issue before I have to have a new PC shipped.

Any help would be appreciated, let me know if you need some sort of logs or whatever y... Read more

A:Mouse stops working at random

Download and run free Superantispyware and tell us what it finds
 

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RELEVANCY SCORE 60.8

I have a Logitech optical, wireless mouse that ceases to work after 5 miutes or so after I boot the computer. Here is what I have tried. One: if I start if safe mode, the problem doesn't exist and I can use the mouse for extended times. Two; I went on the Logitech web page and tried downloading the driver. A notice came up that I have a more recent copy of the driver. That is surely a funny response. Three, I tried a USB mouse and it failed to work when the optical mouse wasn't working. Four; I tried the wireless mose from my laptop and it exhibited the sam problem. I suspect it may an O/S problem. Any suggestions?

A:Optical mouse stops working

Retiredbill, sounds like you have a conflict. Try using CCleaner and clean your registry.



   Note
Back a back up of it when it prompts you


CCleaner

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RELEVANCY SCORE 60.8

My usb mouse after a couple of random minutes stops working but ther red light is still on, the only fix seems to be restarting the computer, here is a list of things that I ave tried when the problem happens:

-unplug and plug it again
-tried another usb port
-update drivers in the device manager
-uninstall the drivers in the device manager

The only fix really seems to be restarting but i don't want be restarting a game evry 5 or 10 minutes

A:US B mouse stops working red light is still on

Is that wireless mouse? wireless USB mouse requires new batteries from time to time..

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RELEVANCY SCORE 60.8

I was upgrading my avast free antivirus to pro antivirus then it asked for a restart when i restarted it the mouse and keyboard stops working. please help!!

A:Mouse and keyboard stops working

do a system restore to the day before the upgrade. this should let you regain control. make a new restore point after doing so and then try the upgrade again.

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RELEVANCY SCORE 60.8

Hey guys,
this all began with a virus on my computer which then crashed my hard drive. so i went to best buy got a new hard drive and installed windows xp professional 2005 back onto my computer and as soon as it was done downloading i noticed that my keyboard wasent working so i had an extremely hard time trying to login for the first time which i finally did, after this everything was working fine and i decided that i wanted to install ubuntu (linux) which i successfully did and after playing around on it for the first 15 minutes or so the mouse just stops working and sometimes the keyboard does the same thing.
anyways please please help me solve this problem i dont know what els to do.
THANKS,
MATT

oh there is one more thing when im on youtube or on the internet the mouse stops working alot faster than when im not on the internet. THANKS GUYS!
 

A:mouse stops working (linux)

I dealt with a problem where the same thing kept happening to a hard drive on Win Pro. Turns out in the end it was a loose connect on the main board somewhere. Only worked this out by taking the whole thing apart, cleaning it and putting it all back together again.

As it is happening across to OS's it doesn't sound like a software issue. I would give the above a try and perhaps try new mouse/keyboard.

Internet may be coincidence or puts the motherboard in a certain amount of stress around a port area? Guesswork there I am afraid.
 

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RELEVANCY SCORE 60.8

I have a Lenovo x130 with 3 USB ports on it. My USB mouse will work but inconsistently. I swapped with another and had the same issue after some time. Touchpad works fine. Also, all 3 ports will recognize my flash drive. Anyways I went into device manager and devices and printers and found no conflicts. Went ahead and checked for driver updates. Check bios to confirm USB ports were on. I would venture to say this May be a chipset/USB driver issue? Does anyone have any suggestions?

A:USB mouse randomly stops working

I had a similar problem....I use Firefox, and found that one of the add ons wasn't playing nice with the others....i disabled all of them and reintroduced them one at a time. The 'Logitech smooth scrolling" was the culprit in my case.
If this had not worked, I would have reset the browser.
 
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
 
http://support.microsoft.com/kb/923737
 
https://support.google.com/chrome/answer/3296214?hl=en
 
This will at least eliminate the possibility.
Watch your 'hard drive light'....is there hard drive activity occurring when the mouse stops moving?   this would indicate some service/process working somewhere that is taking the focus away from your mouse.
 
Hope this helps.

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RELEVANCY SCORE 60.8

Hi guys,everyday when I open my laptop my USB mouse works for a few mins then suddenly stops workingCan anyone please tell me how to fix this?

A:Mouse suddenly stops working!!!!!

Hi there ... Does the Mouse work in a different port or another Computer ? Have you tried other Devices in your USB ports do they work .. Also what is the Model Number of your Laptop .. And what antivirus are you using ?

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