Over 1 million tech questions and answers.

Tecra M10 - Stuck CTRL key issue -- perhaps to do with BIOS?

Q: Tecra M10 - Stuck CTRL key issue -- perhaps to do with BIOS?

Hello and thanks for reading.

I recently switched my Tecra M10 to Windows 7 (from XP) and it soon developed the dreaded "stuck CTRL key" issue. This causes the keyboard to behave as if the CTRL key is permanently depressed. Sometimes hitting a combination of keys, or bringing up the onscreen keyboard, temporarily solves the issue, but then it returns.

It seems to be an issue many people have, with no simple solution. I've looked at every thread about it I can find, and tried many things to do with drivers etc. without any success.

So firstly, if anyone knows a remedy that works for this particular machine, I would be very grateful to learn it!

Then, there are two things I've not yet done: update BIOS and disable pinch zoom.

I was looking at the following BIOS update:

http://www.toshiba-asia.com/sg/support/drivers/details/25244

... which is version 3.00 and seems to be most recent. My own version is 1.90.

However version 3.00 is labelled "For PTMB0* ONLY". I don't know what this means or whether it applies to me. Can anyone help? Should I install this BIOS?

For the pinch zoom, I've been told that disabling it does sometimes cure the CTRL problem -- but I can't find any pinch zoom facility on the M10. I suspect it simply doesn't have one. Is that right?

Many thanks for any help you can give.

RELEVANCY SCORE 200
Preferred Solution: Tecra M10 - Stuck CTRL key issue -- perhaps to do with BIOS?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Tecra M10 - Stuck CTRL key issue -- perhaps to do with BIOS?

Hi

> I was looking at the following BIOS update?. which is version 3.00 and seems to be most recent. My own version is 1.90.

There are different Tecra M10 models on the market.
Check the labels at the bottom of the unit. There you should find some numbers like for example PTMB0E-01K00LGR

The first 6 characters are important: for example PTMB0E

I assume your notebook belongs to European series.
In such case you should check the Toshiba EU driver page for possible BIOS update.
http://www.toshiba.eu/innovation/download_drivers_bios.jsp

However, on Toshiba EU driver page you will find also the BIOS v3.0 for all European Tecra M10 units.

Anyway, back to the CTRL button issue: guess what, you should connect an external USB keyboard and should check how the CTRL button acts.
In case the USB keyboard would work properly, the CTRL button of internal keyboard is affected and you will need to replace the internal keyboard.

PS: it could be possible that the option "sticky keys" has been enabled. To disable this function, you have to press SHIFT button 5 times in the row.

Read other 9 answers
RELEVANCY SCORE 67.2

Having the Pavilion 15-n031sg for more than 2 years meanwhile, since 3 days it's almost impossible to log on to Windows 10 (x64).The reason is that both CTRL keys seem to be locked, which blocks any futher keystrokes.Using the on-screen keyboard reveals that both left and right keys are marked in orange, means Windows assumes they are locked.I tried disabling pinch zoom, uninstalling Synaptics touch pad software, reinstalling PS2 keyboard driver, updating to the latest 2016 BIOS, making sure that sticky keys is switched off... all in vain.I also could reproduce that with external Keyboards, both USB and/or PS2 the problem is also there, so I doubt that is a hardware issue. At least it shows that it shouldn't be a dirty key or a fluid issue etc. Let me add here that I am treating my devices like a raw egg, means there was definitely nothing spilled into the keyboard.The only means I found to work around that is starting the on-screen keyboard, click once at the right CTRL key and then click twice at the left one. That will make most keys working again, although the F-keys still won't work.Since this issue is, according to the various posts on that issue, chasing HP notebooks since at least 4 years already:What by all means is the solution please???

Read other answers
RELEVANCY SCORE 65.6

My laptop Toshiba Tecra A9 have a problem with the BIOS password and I was wondering if you could provide me the password since I can not access anything without it

A:BIOS password issue on Tecra A9

BIOS password is very important security feature and such issues cannot be clarified on public forum.
All problems with BIOS password must be clarified with Toshiba service provider.
If your notebook is blocked by password and you cannot access it please contact nearest Toshiba service and they can remove it for you.

Read other 2 answers
RELEVANCY SCORE 64

My computer is a year old. It was completely fine until I noticed it had stopped charging the battery. After some googling I found there might be a BIOS update I had missed. When trying to install the BIOS update I get a message saying I have to plug in my computer first (which it always is as the batter doesn't have a charge).

The BIOS update program says it wants to upgrade as follows:

BIOS Version : Current Ver.2.60 --> Updated Ver.3.20
EC Version : Current Ver.1.80 --> Updated Ver.1.90

OS: Windows 7
BIOS file I downloaded: bios-20110714132558

Is this a known issue with a fix available?

A:Tecra S11-119 won't recharge battery - BIOS update issue too!

Hi

Are you sure that you have downloaded and used the right BIOS version!?
I read about the similar error message and finally the user used not compatible BIOS.

Furthermore the VAP (value added package) should be installed in order to update the BIOS!!! In you case I would recommend reinstalling this tool too.

But I?m not quite sure if BIOS update will help you to fix the battery issue?
Maybe you need to replace the battery?

Read other 6 answers
RELEVANCY SCORE 55.2

Today when I was trying to turn on my PC, it got stuck at the BIOS splash screen, I couldn't get into the boot menu as well. I thought about it, and felt that there could be a number of problems, RAM, HDD, etc. (some hardware issue), so I thought I would try disconnecting hardware from my mobo in a trial and error fashion to figure out which was the culprit. I managed to get past the BIOS splash screen and into the boot menu when i disconnected one of my HDDs (it’s a seagate 1TB barracuda). I'm trying to figure out what went wrong with it, but cannot run somehing like chkdsk on it as it is impossible to get past the BIOS splash screen when its SATA cable is connected to the mobo.

Can i get some advice on how i can narrow down the cause of this issue? Also coincidentally, I was defragmenting that HDD yesterday and another one of my family members turned off the PC while the process was still on-going. I'm not too sure if this has caused an issue, but it might help with the diagnosis?
Feel free to check my profile for system specs, also i don't have another desktop only laptops.

A:Stuck at BIOS splash screen, suspected hard drive issue.

There are 2 cables that go to the problem hard drive, data and power. Try this test: Remove the data cable but leave the power cable connected, then try to boot.
If the problem persists with just the power connected then I'm afraid the drive has an electrical problem. Very difficult to fix without taking it apart on a workbench.

However, if the PC boots with the drive powered but the data cable not connected, then you may be able to fix it if you can get into Windows.

The B-85 has a UEFI BIOS, so I will assume that you have AHCI capability and the SATA controller is set to AHCI Mode.
This means that you have the capability to 'hot swap' drives.
You would make sure that the SATA port that you will connect the drive to is set up for hot swapping in BIOS, then boot the computer without the drive connected, get into Windows, and then connect the drive.
If that works and you don't crash then you could start testing by running CHKDSK on it.

Read other 7 answers
RELEVANCY SCORE 54.8

Yoga 2-11 Yesterday the CTRL-C, CTRL-X, and ALT-CTRL-DEL functions stopped working; strangely CTRL-V works fine. It's very difficult to get the @  and ? symbols to appear, but capital letters using the same Shift key are fine. Also, when I would type, several of the same letter would appear, and when pressing the space bar several spaces would appear. I fixed this issue by adjusting my keyboard settings by setting the repeat rating to the slowest setting. I've used device manager to uninstall the keyboard, also updated drivers, etc, but nothing seems to fix things. Using Windows Key R and OSK to display the onscreen keyboard, and using my physical keyboard for input confirms that the Shift and CTRL keys work. One thing that I noticed: when I touch the CTRL key a round onscreen circle appears and gets smaller and disappears; this is also true for CTRL-X and CTRL-C, but when using CTRL-V the circle does not appear.   

Read other answers
RELEVANCY SCORE 54.8

Yoga 2-11 Yesterday the CTRL-C, CTRL-X, and ALT-CTRL-DEL functions stopped working; strangely CTRL-V works fine. It's very difficult to get the @  and ? symbols to appear, but capital letters using the same Shift key are fine. Also, when I would type, several of the same letter would appear, and when pressing the space bar several spaces would appear. I fixed this issue by adjusting my keyboard settings by setting the repeat rating to the slowest setting. I've used device manager to uninstall the keyboard, also updated drivers, etc, but nothing seems to fix things. Using Windows Key R and OSK to display the onscreen keyboard, and using my physical keyboard for input confirms that the Shift and CTRL keys work. One thing that I noticed: when I touch the CTRL key a round onscreen circle appears and gets smaller and disappears; this is also true for CTRL-X and CTRL-C, but when using CTRL-V the circle does not appear.   

Read other answers
RELEVANCY SCORE 54

Hi,

I have a old Tecra 9100 with years of good service, and this is my first problem, but is a great one, after a forced reboot the screen shows a BIOS block 1 damaged message. I have tried to repair the BIOS upgrading to the last version I have found, the 1.6 one, but its a Windows version (to upgrade from a running Toshiba computer I think) and when I try to run it in another computer to generate a FDD and upgrade BIOS, I cant, beacuse a Toshiba common modules message.

Its there any BIOS diskette image-archive I can dowload to perform the BIOS upgrade in the BIOS?

Thanks in advance.

A:Tecra 9100 - BIOS block 1 damaged and how to update BIOS?

Hello

All you can find is stuff on Toshiba support page. I don't know where you live but try to contact nearest Toshiba authorized service provider.
They have access to Toshiba database and they can obtain all this for you. Make a call and ask for help. I am pretty sure they will help you to solve this BIOS issue.

Read other 4 answers
RELEVANCY SCORE 52

Hi all
 
I've been having a this problem for some time now but haven't found solution. I use a wireless keyboard with my laptop. If I hold the Ctrl key on the wireless keyboard in for too long it then becomes stuck. This is annoying when I play games or typing in MS Word. I checked the Sticky keys setting but its disabled. I've found that if I press the same Ctrl key on the laptop's keyboard it gets unstuck,so I don't think its the physical key that sticks. Just to be sure, I popped off the key and checked but it wasn't. 
 
Recently I've noticed that the same thing now occurs with the 'a' key. And later I found that if I press the 'a' key on the laptop keyboard it stops but then the 'a' key on the wireless keyboard stops working. This is also happening with the Ctrl key now.
 
I came across a post on another forum that said this usually happens with Acer and HP laptops and that to solve the problem one has to reinstall the Synaptics touch-pad driver. I did this but the problem persists.
 
My Laptop is a:
Acer Aspire 5750G
Intel Core i7-2670QM 2.2GHz
4GB ram
Windows 7 Pro 64-bit
Genius SlimStar 8000x wireless mouse and keyboard
 
 

Read other answers
RELEVANCY SCORE 52

I have a dell inspiron 1525 laptop with OS windows vista. recently my keyboard is behaving weird. when i open any word document it says " it seems that you are holding down ctrl key. do you want to continue in safe mode?" sometimes my keyboard work but most of the time it appears that the ctrl key is automatically struck. how can i solve the problem?

A:CTRL key stuck always

hello

have you gone into device manager to see if there are any red or yellow signs of trouble?

start > type: device manager (in the search box) > select device manager (from the menu) click ok when prompt by uac.

click the + sign next to keyboards. any warning signs there?
If yes: right click on the one with a warning sign and choose "update driver software"

good luck

Read other 3 answers
RELEVANCY SCORE 52

Hi all
 
I've been having a this problem for some time now but haven't found solution. I use a wireless keyboard with my laptop. If I hold the Ctrl key on the wireless keyboard in for too long it then becomes stuck. This is annoying when I play games or typing in MS Word. I checked the Sticky keys setting but its disabled. I've found that if I press the same Ctrl key on the laptop's keyboard it gets unstuck,so I don't think its the physical key that sticks. Just to be sure, I popped off the key and checked but it wasn't. 
 
Recently I've noticed that the same thing now occurs with the 'a' key. And later I found that if I press the 'a' key on the laptop keyboard it stops but then the 'a' key on the wireless keyboard stops working. This is also happening with the Ctrl key now.
 
I came across a post on another forum that said this usually happens with Acer and HP laptops and that to solve the problem one has to reinstall the Synaptics touch-pad driver. I did this but the problem persists.
 
My Laptop is a:
Acer Aspire 5750G
Intel Core i7-2670QM 2.2GHz
4GB ram
Windows 7 Pro 64-bit
Genius SlimStar 8000x wireless mouse and keyboard
 
 

Read other answers
RELEVANCY SCORE 52

Hello,

I'm new to your forum and hope to find help.

I have a Toshiba Tecra A9 stuck on the splash screen after my intervention in the bios to boot from a USB stick.

_DETAILS:_
At the start, it turns more on the startup screen with the 5 symbol of choice (hard disk, USB, etc.).
Clicking on a symbol and nothing responds I can not enter the bios.
It is displayed at the top of the screen: In Touch With Tomorrow TOSHIBA and five symbols.

I disconnected two small green battery on the motherboard for 10 minutes, but nothing has changed.
That said, I do not know if I disconnected the battery good (y 'have it two?).
It also would it make a metal button battery on the motherboard?

Thank you in advance for your help.

Alain

A:Tecra A9 stuck on the splash screen

I do not have this notebook model but can you please tell me what happen when you use F12 at start-up?
Is boot menu available?
If yes, can you choose HDD as bootable device?

I do not understand why you cannot enter BIOS settings? Have you tried F2 at start-up?

Read other 2 answers
RELEVANCY SCORE 51.6

Hello,
Today I started my laptop and on login screen I tried to type my password but it wasn't inputting anything on password box.
Then I plugged in a USB keyboard but the issue still remained, so I rebooted my PC and under startup options I used system diagnostics and ran a test on the keyboard and everything was fine.
However, when I rebooted my PC the same problem was there, so I flipped my laptop to tablet mode which disables my keyboard and I inserted my password using the on-screen keyboard.
After that, I opened my browser and gone to a website keybr.com as it shows which keys I am pressing right now, and strangely enough, it was showing that I was pressing the right ctrl button. however, my laptop keyboard does not have any right ctrl button (?). 
I would like to know if it is a software issue or hardware.
Note: I still have two months warranty left, and I have already contacted support and they asked me to reset my pc and that is what I am doing right now.
 
I also uninstalled the keyboard driver and restarted my computer but that did not help. 
 
And I also checked sticky keys settings what was already turned off 
 
I just finished resetting my pc and the issue is still here.

A:Keyboard ctrl key stuck

Hi,I have the exact same issue with my Pavilion Notebook with Windows 10, 64-bit. I have a QWERTY keyboard for English and Canadian French. The key with | and \ on it, between the right alt and the left arrow, is acting like the right ctrl. It's not an issue of a sticky key. I guess HP made faulty keyboards for many-many of its laptops. Other people have the same problem:http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/gt-lt-key-functions-as-a-Ctrl-ke...http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/azerty-keyboard-driver-bug-for-l...

Read other 1 answers
RELEVANCY SCORE 51.6

So I was on my dad's windows 8 Hp dts Sound+ laptop. I spilt a little bit of tea on it (the tea had milk in if if that matters or not) and it wasn't more that a tablespoon. So I wiped it up immediately. The computer was working fine for about an hour and then all of a sudden it wouldn't let me type anything. I did some research and I'm assuming it has something to do with the Ctrl button being stuck... At least that's what the computer thinks. I took the keys off where I'd spilt the tea and it wasn't sticky and there wasn't any residue left. I also tried pressing the Ctrl + Shift buttons simultaneously, as well as holding the Ctrl down for a few seconds (I did the same with the Shift key, I also pressed it 5 times) BUT NOTHING WORKS! I tried blowing out any debris and I cleaned the keyboard and I tried Ctrl + Alt + Delete... I don't know what to do. The computer acts like I'm holding the Ctrl button down, for example:
N = Opening a new window
F = Find
W = Closing the current window

When I try to scroll, it zooms in or out! I restarted the computer multiple times and tried turning off the Sticky Keys (Which wasn't even on in the first place) Nothing seems to work for me and none of the answers online fully relate to my issue. Oh and there's more. The laptop is a touch screen so I tried using the touch screen keyboard, and it does the exact same thing. The only key that actually types something is the "K" ke... Read more

Read other answers
RELEVANCY SCORE 51.6

Hey I Upgraded To Vista Home Premium From XP Home, And I Know How To Get CTRL + ALT + DELETE Off But The Checkmark Is Disabled. How Do I Remove CTRL + ALT + DELETE???

Read other answers
RELEVANCY SCORE 51.2

I had a similar problem with my TECRA S3.
I attempted to update the HDD on the computer.
It was equipped w/a 100gb 5400rpm SATA drive.
I wanted to install a 320gb 7200rpm SATA drive.
I didn't think that there would be an issue since they were both SATA drives.
I purchased a CLONING DRIVE hardware (which came with software).
The new drive was a WD drive & the cloning package worked as advertised.
When I removed the 100gb & replaced it with the 320gb drive I received the fatal BSOD.
I did have the latest BIOS on the computer, as shown on the TOSHIBA download website.
I also had (or thought) I had the latest RAID drivers as shown on the TOSHIBA download website.
After some additional testing, I determined that the problem was not with the BIOS.
It appeared that the BIOS recognized the drive. I had loaded a different image on the new drive
& was able to try a SAFE MODE run. When I saw that it was reading the new drive & crashing later,
I was convinced that it was some kind of WINDOWS driver.
What I later found was that TOSHIBA listed an updated RAID driver list for VISTA.
I downloaded & opened up that file.
I found a FILE in the VISTA list that was the same name as the RAID driver for the WINDOWSXP.
In performing a FC on the two files, I could tell that they were different.
I re-cloned the new drive. After it was done, I overwrote the file on the CLONED drive. I used the VISTA
driver to the windowsXP directory.
After this was done, I... Read more

A:Tecra S3 - New SSD stuck on JBOD, can't install windows on it

Cool, that?s really interesting story! :)

I?m sure it?s useful for other Tecra S3 owners too!

Read other 2 answers
RELEVANCY SCORE 51.2

Hello people,

I bought me a Tecra cos it came with an XP version of windows.
Beside the strange effect once started it consumes about 800MB, instead of the usual of 300MB, putting the system into suspend frequently ends up in a kind of transition state.

I've checked the bios setting wol, i changed it into disabled. (still wondering why it was enabled by default on a laptop)

I went through all the 174 updates by MS.
Still there is no improvement.

Mostly the sequence is like this:
- cold boot
- suspend by powermanager in 15min while unattended
- wakeup by me
- suspend by my
- wakeup by me
- suspend again and display message: "Please wait, windows is now preparing for ..." infinitely

well.. till the battery is out of power or i pulled the plug
Ah. Don't come up with an HP answer like: "this is the first time we ever heard of"
I've got two other Tecra's. all running latest version of XP all got the same nasty habit.
By the way, using hibernate has the same result.

Hope one of you can help me out.
thanks in advance
Max

A:Tecra S10-11W: WXP-SP3 get stuck while entering suspend mode

Hello Maxtor

As you can see this is user-to-user forum and there is no ?HP? or ?Toshiba? answer.
We are here to discuss about described issues. If you want to discuss it with ?Toshiba people? than you are on the wrong place here.

Back to described issue: I heard about such issues but it is not specific for certain notebook model. You must understand that your notebook configuration and preinstalled software is not known to us and it is not easy to say what can be responsible for this.

Before we start to discuss I would like to know if you have noticed the same with ?factory preinstalled? operating system. With clean preinstalled OS there is no software, updates or anything else that can run in the background and blocks suspending mode.

Have you tried to end certain running processes before notebook goes to hibernation mode to find out if this will help?

Read other 1 answers
RELEVANCY SCORE 51.2

Hello, we have to harden Internet Explorer to use in the kiosk mode (-k). The user should not be able to do a thing besides using the application which is loaded. We have set all the meaningful Group Policys like "View menu:
Disable Source menu option" and "Turn off Shortcut menu" under "User Configuration\Administrative Templates\Windows Components\Internet Explorer\Browser menus". I cant find a way to disable ctrl+u, ctrl+j and
ctrl+h.
Reagrds, Felino

Read other answers
RELEVANCY SCORE 51.2

Sir
I have a Toshiba Satellite laptop with Windows 8 and Internet Explorer 10 installed.

In Google search box, when I type Ctrl+Z( for undo), it does NOT work. Neither does Ctrl+Y( for redo). When I type Ctrl+backspace for deleting the preceding word, it works perfectly, but when I type Ctrl+Delete to delete the following word, it does NOT work at all. Kindly help me out of this problem.

In Notepad, Ctrl+Z( undo) works but Ctrl+Y(redo) does not. Neither does Ctrl+backspace(to delete the preceding word) but Ctrl+Delete(to delete the following word) works perfectly.

I don't know why some shortcut keys work and some don't. Please tell me how to make all these shortcut keys work in Google search box as well as in Notepad.

Yours sincerely
Babu Kumar
 

A:Ctrl+z, Ctrl+y, ctrl+delete and ctrl+backspace do not work

http://answers.microsoft.com/en-us/...hortcuts/0110d32d-66c0-4ce7-8682-eeb896e80c3f
 

Read other 1 answers
RELEVANCY SCORE 50.8

I just got my new XPS 17 2 days ago, it was bought brand new off the Dell website.
Randomly it will act as though I'm holding down the ctrl key, when I haven't pressed it at all, and usually tapping both ctrl keys a few times gets it to stop.
Why is my laptop doing this? Is there anything I can do to solve it? I really don't want to have to send it back already, I was so excited to get it :(
Sticky keys is NOT on, by the way.
Any help is much appreciated. :)

A:Ctrl key acting as though it's stuck being pressed? New xps 17

Just got a brand new Inspiron 14R and having the same problem.  SO FRUSTRATING, and can't figure out what's causing it (I also ensure the sticky keys option is off).  Just got off an hour conversation with Dell support with no solution.  Any help apprecaited.

Read other 5 answers
RELEVANCY SCORE 50.8

Okay, I've had this problem for almost a month now and I've yet to find a solution.

When I'm running certain program, my computer seems to think that the shift and ctrl keys are in a pressed position even though they're not. I didn't realize it until I was trying to configure my tablet buttons to keyboard commands and the input box said that I was pressing the ctrl and shift keys. This also occurs when I'm playing fullscreen games or using flash. Otherwise, its fine, I haven't had any problems with other applications.

I know this is not sticky keys because I don't even have that option on my computer, and its not my keyboard as it works fine most of the time, its only with some programs that it occurs. Could anyone help me

A:Ctrl and Shift keys 'stuck'

Hi i am new to this forum... and i know this thread is 3 years old, but i have a bamboo tablet too and i was having the exact same problem with my dell inspiron 1501, i thought it had something to do with the fact that i had installed w7 64 bit until i formated my lap and installed xp again.

There it was again, the same issue at my in the search of a solution i run into this thread a gain, and found out no one had reply it and this doesnt seem to be a common issue since i didnt found any help for it.

I gave up, and kept installing drivers, untill i installed this dell quickset application. i openned it to se what it was and saw a quick acces keystrokes or somthing idont know how it would say in english since i have it in spanish...

so i unplugged the tablet went and check the tablet buttons and the problem was gone i plugged in the tablet again and went to check in no ctrl and shift keys stuck i hope its of some help to someone with the same issue...

Read other 1 answers
RELEVANCY SCORE 50.8

I just got myself a Kingston V series 64gb SSD drive, but I'm unable to have it detected by windows installers.
After looking around, I found that drives in Tecra S3 have to be on "1RAID 0" and not JBOD to enable windows to
be installed on it. (unless you use the recovery CD, which I don't have right now, even if I wanted to use it)

I also found that the "string" needed to get the BIOS to change it when you get to "execute creation"
is 1,2,3,4, [enter].

But here's the catch : +the BIOS ignores the string.... +
I type the string, 1234, [enter], and it cancels my desired change as if I said NO and set it back to JBOD.
(if I don't type the right string, it just get out of it but stays 1raid0 and "execute creation" is still there)
I tried on one of my other drives, and it worked fine, but for some reason this drive doesn't seem to want me to do it.

I tried the drive on USB (works fine) and the BIOS sees it for what it is, so the drive is working well (from my testing)

Any Ideas on what to do now would really be appreciated, I'm running out of ideas on what I didn't do correctly
Thanks!

A:Toshiba Tecra S3 - New SSD stuck on JBOD, can't install windows on it

Hi

> I just got myself a Kingston V series 64gb SSD drive, but I'm unable to have it detected by windows installers

Did you include the RAID driver into Windows before you have tried to install OS again?
On the Toshiba European driver page you can find the RAID driver which should be included while Windows installation setup.

Regarding the BIOS RAID change;
I?m not quite sure but it could be possible that you cannot change the RAID option due to the SSD drive.
If other HDDs work properly and if the RAID can be changed using an common HDD then the issue is related to the new SSD drive.

Maybe you need to update the firmware on the SSD drive? check it.

Read other 2 answers
RELEVANCY SCORE 50.8

I have set up an Ironkey with Windows To Go and have managed to boot into it from several H.P machines and even 3-year old A.c.e.r.

However, when booting on my Tecra Z40-A, the Ironkey Preboot workspace loads up and shows the standard message that it is preparing to boot into Windows and will reboot.

Following that reboot, it boots again into the same Preboot workspace screen, same message, reboot, same workspace.

I'm assuming there is something in the BIOS which needs to be changed to get this working but have no idea what it could be.

Ideas? Thoughts?

A:Tecra Z40-A stuck in Ironkey Preboot workspace loop

I guess you try to boot the system from external USB flash memory stick (Ironkey)
Well, in order to boot a notebook equipped with the UEFI BIOS, firstly you need to disable the secure boot option. This can be found in BIOS settings.

Read other 3 answers
RELEVANCY SCORE 50.4

Hi, on my laptop the control key is ALWAYS pressed. I can't fix it no matter what. I tried prying off the key with a screwdriver & making sure nothing was jammed in there, there's nothing wrong with the key itself, it looks great on the inside.

Now here's the kicker:

The CTRL key is ALWAYS on, however, if I open the on screen keyboard program, it fixes the problem. Which makes me think it's a windows issue rather than an actual physical keyboard issue.

I'm at the point now where I'm just going to re install windows if I can't fix it

if that doesn't work I'll take it to a repair shop (So expensive..yikes)

So, any suggestions guys?

Any help is extremely appreciated.

P.S - It does this EVEN if an external keyboard is connected.

A:Lenovo v570 laptop - CTRL key always stuck down

The on-screen keyboard would be expected to perform correctly because it's a virtual keyboard in Windows and not mechanical. Despite your hesitation I can't imaging this being a Windows issue. However the problem replicating on an external keyboard is vexing. Is it USB or PS3?

When did you first notice this? How does it manifest itself? A Cntrl command is executed when you type a letter?

Stick around as someone will likely recognize the issue or have an idea that helps.

Read other 2 answers
RELEVANCY SCORE 49.6

Stuck at Ctrl alt delete to unlock with only network icon.

Window 10 desktop will not boot past this screen.

Mouse and keyboard do not work.
Clock still working
Only light on keyboard is num lock.
Num lock light does not go off if num lock is turned off.

Troubleshooting tried so far:
Hold down power button for 30 seconds.
Remove plug cord and plug back in.
Remove all USB connections.
Replacement Keyboard is no help.

Any help with this problem would be greatly appreciated.
Computer is needed badly in a nonprofit office.
Useless if not able to boot past this screen.

Googled problem with no success.

Below is a sample only of the lock screen. Not actually screenshot.
 

A:Stuck at Ctrl alt delete to unlock with only network icon.

You need either keyboard or mouse to get past this. No key is working?

Try plugging and unplugging the mouse and keyboard before powering on.

Try to go to the BIOS using del key. If you can, it would indicate that the drivers are loading and no problem with hardware. Don't change anything in BIOS. Simply exit.
 

Read other 1 answers
RELEVANCY SCORE 49.6

Control key not physically (at least obviously) stuck. But it's behaving stuck about 85% of the time. This renders the keyboard effectively useless.

A USB keyboard was also useless, although I'm guessing this was probably the fact of the main keyboard still sticking a ctrl key in.

Q1: How to unstick it?

Q2: Failing that, how can I disable the laptop keyboard so that an external keyboard will work?

Q3: Is it a hardware failure? It happened the day after an Epson printer install. After much aggro and patience, managed a system restore to undo that. But if it isn't hardware, all I can think of is virus.

A:[SOLVED] Laptop keyboard ctrl key registers as stuck

Hi,
whats the make and model of laptop? have you tried uninstalling keyboard in device manager and restart laptop. does it do same thing in safe mode? you could remove the ribbon cable from the motherboard and try an external.

Read other 10 answers
RELEVANCY SCORE 49.6

Hi,

I try desperately to update the bios of my old Toshiba A4-161.
I think not, because when I want to download the necessities bios, he asks me if I have an ATI graphics card and the other if it is a bios intel.

So I do not know which to choose.

Can you help me.

Here is my information from Driver Genius.


Summary
--------------------------------------
Computer brand: Toshiba Tecra A4
Operating System: Microsoft Windows XP Professional Build 2600
Service Pack: Service Pack 3
Processor: Intel Pentium M 740 (1733.3 MHz)
Motherboard: TOSHIBA Portable PC (Intel 915PM (Alviso-PM) + ICH6-M)
Memory: 512 MBytes (single-channel)
Hard Drive: WDC WD600VE-00HDT0 (57.231 MBytes (60 GB))
Optical drive: MAT****A DVD-RAM UJ-831S (DVD + R DL)
Video Adapter: ATI Mobility Radeon X300 [Toshiba]
Audio Adapter: Intel 82801FB ICH6 - AC'97 Audio Controller [B2]
Network Adapter: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Adapter
************************************************** **************Intel PRO / Wireless 2200BG Network Adapter (Toshiba mPCI 3B - MoW)
Battery: PA3399U-1BAS/BRS
--------------------------------------
Processor
--------------------------------------
Processor ID: 000006D8
Codename: Dothan
Stepping CPU: C0
Platform CPU: mPGA479M (Micro-FCPGA/FCBGA)
Revision of the microcode update: 20
Heart (s): 1
Thread (s): 1
Initial Frequency: 1733.3 MHz
Current frequency: 798.0 MHz = 6.00 x 133.0 [email protected] V
Temperature of heart processor: N / A... Read more

A:Which BIOS to use with Tecra A4-161?

You can find latest BIOS version on http://www.toshiba.eu/innovation/download_bios.jsp
Choose archive option to get listed all old models. There you can find Tecra A4. Please choose right short model number.

I don?t know which one has your A4. It can be PTA40E or PTA42E.

Read other 1 answers
RELEVANCY SCORE 49.2

Hello everyone, hope some experts can read and maybe help me out. I am frustrated.

I have a problem which I tried to research first in many forums,
videos, etc., and now I am exhausted after a couple of weeks trying
to find a solution.

I bought at CyberpowerPC a desktop called: Black Pearl
back in September 2014.

A gaming desktop, which I rarely used due to work but with nice hardware, etc.
for back then.

I will post only the specs. I think matter for my case, but please feel free
to ask for any info. you need regarding that:

- Cooler Master Thermal Fusion 400 Extreme Performance CPU - Thermal Compound Optimized for Thermal Dissipation

- Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System

- CFI Boreallight w/ USB 3.0, EZ Swap HDD, 2x 120mm & 1x 140mm fans, Side Panel Window

- Standard Coolant

- CPU: Intel(R) Core? i7-5820K Six-Core 3.30GHz 15MB Intel Smart Cache LGA2011-V3

- MEMORY: G. SKILL - RipJaws 4 (DDR4-2400)

- VIDEO: NVIDIA GeForce GTX 970 4GB GDDR5 PCIe 3.0 x16 Video Card (Maxwell)

- CS_FAN: Enermax TB Silence UCTB14 140mm Performance Cooling with Low Noise Profile Fan

- FAN: Corsair Hydro H110 280mm Liquid Cooling CPU Cooler - Extreme Performance CPU Cooler (2 x Enermax Twister Pressure 140MM Fans

- HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive)
- HDD2: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive) ... Read more

Read other answers
RELEVANCY SCORE 49.2

Hello everyone, hope some experts can read and maybe help me out. I am frustrated.

I have a problem which I tried to research first in many forums,
videos, etc., and now I am exhausted after a couple of weeks trying
to find a solution.

I bought at CyberpowerPC a desktop called: Black Pearl
back in September 2014.

A gaming desktop, which I rarely used due to work but with nice hardware, etc.
for back then.

I will post only the specs. I think matter for my case, but please feel free
to ask for any info. you need regarding that:

- Cooler Master Thermal Fusion 400 Extreme Performance CPU - Thermal Compound Optimized for Thermal Dissipation

- Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System

- CFI Boreallight w/ USB 3.0, EZ Swap HDD, 2x 120mm & 1x 140mm fans, Side Panel Window

- Standard Coolant

- CPU: Intel(R) Core? i7-5820K Six-Core 3.30GHz 15MB Intel Smart Cache LGA2011-V3

- MEMORY: G. SKILL - RipJaws 4 (DDR4-2400)

- VIDEO: NVIDIA GeForce GTX 970 4GB GDDR5 PCIe 3.0 x16 Video Card (Maxwell)

- CS_FAN: Enermax TB Silence UCTB14 140mm Performance Cooling with Low Noise Profile Fan

- FAN: Corsair Hydro H110 280mm Liquid Cooling CPU Cooler - Extreme Performance CPU Cooler (2 x Enermax Twister Pressure 140MM Fans

- HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive)
- HDD2: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive) ... Read more

Read other answers
RELEVANCY SCORE 49.2

Hello everyone, hope some experts can read and maybe help me out. I am frustrated.

I have a problem which I tried to research first in many forums,
videos, etc., and now I am exhausted after a couple of weeks trying
to find a solution.

I bought at CyberpowerPC a desktop called: Black Pearl
back in September 2014.

A gaming desktop, which I rarely used due to work but with nice hardware, etc.
for back then.

I will post only the specs. I think matter for my case, but please feel free
to ask for any info. you need regarding that:

- Cooler Master Thermal Fusion 400 Extreme Performance CPU - Thermal Compound Optimized for Thermal Dissipation

- Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System

- CFI Boreallight w/ USB 3.0, EZ Swap HDD, 2x 120mm & 1x 140mm fans, Side Panel Window

- Standard Coolant

- CPU: Intel(R) Core? i7-5820K Six-Core 3.30GHz 15MB Intel Smart Cache LGA2011-V3

- MEMORY: G. SKILL - RipJaws 4 (DDR4-2400)

- VIDEO: NVIDIA GeForce GTX 970 4GB GDDR5 PCIe 3.0 x16 Video Card (Maxwell)

- CS_FAN: Enermax TB Silence UCTB14 140mm Performance Cooling with Low Noise Profile Fan

- FAN: Corsair Hydro H110 280mm Liquid Cooling CPU Cooler - Extreme Performance CPU Cooler (2 x Enermax Twister Pressure 140MM Fans

- HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive)
- HDD2: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive) ... Read more

A:Preparing automatic repair - stuck - Desktop won't load Windows, stuck at BIOS

Quote:




- While doing all this and when the problem started I monitored all the temperatures with the digital monitor. VGA, CPU, and everything else was not hot at all. CPU never passed 80 celcius, average was maybe 75 celcius for example.




80C while in the BIOS? That is not fine at all, something isn't cooling that processor correctly.

I would recommend taking the heat sink off and reapplying the thermal paste. Then reseat the cooler.

Read other 1 answers
RELEVANCY SCORE 49.2

Hello everyone, hope some experts can read and maybe help me out. I am frustrated.

I have a problem which I tried to research first in many forums,
videos, etc., and now I am exhausted after a couple of weeks trying
to find a solution.

I bought at CyberpowerPC a desktop called: Black Pearl
back in September 2014.

A gaming desktop, which I rarely used due to work but with nice hardware, etc.
for back then.

I will post only the specs. I think matter for my case, but please feel free
to ask for any info. you need regarding that:

- Cooler Master Thermal Fusion 400 Extreme Performance CPU - Thermal Compound Optimized for Thermal Dissipation

- Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System

- CFI Boreallight w/ USB 3.0, EZ Swap HDD, 2x 120mm & 1x 140mm fans, Side Panel Window

- Standard Coolant

- CPU: Intel(R) Core? i7-5820K Six-Core 3.30GHz 15MB Intel Smart Cache LGA2011-V3

- MEMORY: G. SKILL - RipJaws 4 (DDR4-2400)

- VIDEO: NVIDIA GeForce GTX 970 4GB GDDR5 PCIe 3.0 x16 Video Card (Maxwell)

- CS_FAN: Enermax TB Silence UCTB14 140mm Performance Cooling with Low Noise Profile Fan

- FAN: Corsair Hydro H110 280mm Liquid Cooling CPU Cooler - Extreme Performance CPU Cooler (2 x Enermax Twister Pressure 140MM Fans

- HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive)
- HDD2: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive) ... Read more

A:Preparing automatic repair - stuck - Desktop won't load Windows, stuck at BIOS

Quote:




- While doing all this and when the problem started I monitored all the temperatures with the digital monitor. VGA, CPU, and everything else was not hot at all. CPU never passed 80 celcius, average was maybe 75 celcius for example.




80C while in the BIOS? That is not fine at all, something isn't cooling that processor correctly.

I would recommend taking the heat sink off and reapplying the thermal paste. Then reseat the cooler.

Read other 6 answers
RELEVANCY SCORE 49.2

Dear members

I have the Tecra A10-IC5 (-ptsb0e-03d01ken), and have *windows 8* installed on it. It was my wish to update the bios to the latest version.

Accordingly I navigated to the Toshiba website, and, using the auto-detect tool that Toshiba provide, was directed to the drivers list for my model.

The list of drivers included bios update, and it was designated as "operating system independent".
Therefore I downloaded and unpacked the file, and launched the program.
(bios 2009110452403)

However as soon as I did this the program abruptly terminated with the message "this computer is not supported"

With that in mind I would like to request advice - could anyone please tell me what I must do to update bios

thanks you
Ian

A:Updating BIOS on Tecra A10-IC5

As I can see BIOS version 3.00WIN is available for your Tecra.
Do you want to install this version? You can install it on any OS except Win8.

If I?m remembering well Toshiba offers BIOS updates for Win8 and all available versions begin with version 6.0 and higher.

Is there some problem with your Tecra and some reason for BIOS update?

Read other 5 answers
RELEVANCY SCORE 49.2

Hi,

I have a Tecra S11 With windows 7 enterprise 32bit installed. I want to make a backup image and installl Windows 7 enterprise 64 bit. However I cant figure out how to enter the BIOS to change the DVD drive to first boot device.

After 1 sec. of a Toshiba logo I'm requested a user pasword, after this it directly boots in the currently installed Windows 7.
esc, del, f1, f2, f10, f11, f12, tried them all, but no BIOS menu to be found. What is the trick?

gr,

A:Tecra S11 - How to enter the BIOS?

Hi

According the user manual you have to press F2 key to enter the BIOS setup but you must press the key before Toshiba logo appears.
Does it work?

Alternative you can change the boot order using "Toshiba HWsetup" tool that is preinstalled on your notebook.

Read other 6 answers
RELEVANCY SCORE 49.2

Hi I have a old Tecra M2 PTM20 and need to update the Bios, have found the bios listed for the M2 downloaded it
but when I try to run the update I get the mesage that this computer is not supported

Regards

Message was edited by: nickj

A:Tecra M2 bios upgrade

Hi

I assume You are upgrading in Windows?
If so certain modules need to be in place before this upgrade.

If You're in WinXP, make sure You have Common Modules installed.
If You're in WinVista or Win7 make sure You have TVAP / Value added package installed.

Hope this helps.

BR
Tom

Read other 4 answers
RELEVANCY SCORE 49.2

I bought a M5 from a local computer recycling company for my Granddaughter as her first laptop it was not a lot of money because it needed a hard drive and was password locked.

I was told by Toshiba to take it to a local PC World to get the Response Code but repairs are ?200 whatever the fault!!
As it is not faulty and only needs a code can anyone suggest a reasonable agent/person who may be able to help.

Thanks, John.

A:Tecra M5 is locked by BIOS

Hi

I cannot believe that deleting a BIOS password would cost ?200.
Also the HDD upgrade should not be really expensive.
However, I recommend asking an Toshiba authorized service provider to delete the BIOS password.
Only the authorized service partner can delete this.

Here you will find a database containing all ASPs worldwide.
http://eu.computers.toshiba-europe.com -> Support & Downloads -> Find an Authorized Service Provider

Read other 7 answers
RELEVANCY SCORE 49.2

Hi all, just joined this forum today in the hope of solving my problem, any help would be appreciated.
I recently bought a group of laptops for my business and amongst them is a Tecra A9, on booting there is just the word
"password" in the top left of the screen. As of yet there is no OS. I presume it requires a bios password, so my question is
does anyone know the best course of action to get this fixed?

Read other answers
RELEVANCY SCORE 49.2

Hello there,

so I've recently bought this Toshiba Tecra S11 on eBay and I've sucessfully installed Windows 10 on it but one day I noticed that my built in Webcam doesn't show up at all. So I asked google about it and it said the webcam could be disabled inside the BIOS. So I shut the Laptop down and tried to boot into BIOS but nothing happend, it just booted into Windows... I've tried F1, F2, F11, F12 and every possible combination and nothing worked. After more research on google I've read that if there is only set a supervisor password you need to boot while holding doen the INS Key - which I did but as you can guess it doesn't work. So to sum up I've never seen even a field to type in a BIOS protecting password!

So my question is how can I boot into my BIOS and is it possible to reset these Passwords?

Thanks

Read other answers
RELEVANCY SCORE 49.2

hi all,
im having trouble trying to get into the bios of my tecra 8100 so i can overclock it. does anyone know how to access it? ive tried DEL, F1, F2, and i can't get anything to come up at startup apart from 'Boot Selection'.
 

A:Bios in tecra 8100

Select restart im msdos from the shutdown menu.

Once your computer restarts type tsetup and press enter.

You will now see a list of all the setup options.

From what I understand there is no option to overclock on your computer.

Regards Howard
 

Read other 2 answers
RELEVANCY SCORE 49.2

Hi.......
I have TECRA A3 Laptop I want to when my laptop shutdown so i do connect it laptop charger so my laptop automatic on without press power on button. now a days this feature add other companys in bios (Power option). it feature is use a veary simple when u will power wair in ur computer r laptop so u r computer automatic on without press power button.............

Read other answers
RELEVANCY SCORE 49.2

Hello,
I've got an old Tecra 740 cdt without disc drive and an empty hard disc.
I wonder how to access BIOS so I could change boot priority to boot from an bootable CD.
Browsing this forum I found some keystrokes like F2, F8 and so on but this didn't work for me.
Anyone can help ?

TIA

A:Tecra 740 cdt - how do I access BIOS ?

Did you try to press the ESC and then F1 immediately after powering the notebook?
As far as I know this should works on all notebooks with Toshiba BIOS

Read other 4 answers
RELEVANCY SCORE 49.2

Hi

I was wondering what's fixed in the new BIOS. Toshiba does not disclose any information about changes in updates (why? It's really a weird thing to do).

Does anybody know, what it does? It's the third update already, and still nothing.

A:Tecra S11 and BIOS update 2.20

Hi

It seems that such details about BIOS changes are not available on Toshiba European driver page.
I found some details about BIOS updates and improvements on Toshiba US driver page but Tecra S11 is not listed. Maybe because it was note released only in USA.

You could get in contact with a local ASP in order to get some information about changes in BIOS. Maybe the guys could provide some info? then you could share it with us?

Read other 2 answers
RELEVANCY SCORE 49.2

I am the owner of Tecra 540.
Full details:
Tecra 540CDT/4.0 SYSTEM UNIT; Model No. Z7013615.

I have just downloaded the newest BIOS for that laptop (bios-20071126170622.zip)

Two files inside:
CHGBIOSA.EXE
BIOFCE7T.COM

Now I am looking for a way to flash BIOS. This machine does not have floppy drive but CD-ROM.
I was looking at Toshiba site where "how-to" for upgrading BIOS is described for any of Toshiba laptops but not my :(
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?z=234&service=EU&from=faq_selection&CFID=B IOS&FID=TRO0000000b07

Can anyone please let me know what steps do I need to upgrade the newest BIOS ?

A:Tecra 540 - BIOS upgrade ?

Hi

On the Toshiba driver page in the Tecra 540 section you can find two BIOS packages.
The one package BIOS 8.00-TRAD contains an BIOS Tecra 540 exe file and some pdf documents which describes how to update the BIOS.

Furthermore the Toshiba FAQ document +?How do I update the BIOS on my Toshiba Notebook and where can I get the latest BIOS for my machine??+ provides a step by step instruction.

Please check the last point *?BIOS Upgrade Procedure 7?*

It says:
For all models except those listed in procedures (1, 2, 3, 4, 5, & 6)
So if your model was not listed in the early procedures then you will have to use the last ?Procedure 7?

Read other 1 answers
RELEVANCY SCORE 49.2

Hey guys,

I have a Toshiba Tecra S1 laptop made in 2004, I installed Ubuntu on it about 3 months back and it had bin working fine. today, I set the laptop down, and i got wierd lines across the screen about 1/4 the way from the top, then more lines showed up running up the sceen, everything was frozen so I force reboted the laptop. When I tried to turn it on I got beeping which I now know is the BIOS. the bees go, 1 short pause 1 long (pause three short pause 2 short one long) then what is in brackets just repeats over and over untill i force shut down. Its an old computer and repairs would shurly cost money I can't spend. Any ideas will be helpfull, Thanks

also, I put different RAM in it from another Toshiba laptop and no luck, even with both ram, differnt slots and anything I could think of.

Cam
 

A:Tecra S1 BIOS Beeping

It is probably as simple as replacing the drive. If you have the restore disk set, you can install any drive you choose to purchase. Then use an external enclosure to copy your files from the old drive to the new...
 

Read other 6 answers
RELEVANCY SCORE 49.2

hello again

i bought a tecra a11-153 from ebay which has a bios password
the shop i bought it from sales ex business laptops etc
i have proof of purchase but is there anyway of removing the password?
ive tried removing cmos battery etc
the laptop its self works but its frustrating not being able to enter bios!

Read other answers
RELEVANCY SCORE 49.2

I have a brand new Tacra M11-11L machine. I have set a password on the BIOS but cannot now access it at all. When I switch it on I get the Toshiba splash screen, i press the escape key and am presented with a little note saying "F2 for Setup". I press F2 and the screen goes blank, i get a underling cursor flash three times at the top of the screen and then it boots into windows. I need to change a setting that is not covered by HWSetup. I can get into HWSetup with my password but it is not use to me!

A:Re: Tecra M11 cannot access the BIOS

sorry, should have said that the BIOS has been upgraded to 2.90

Read other 3 answers
RELEVANCY SCORE 48.4

Hey guys,

my Tecra M5 got a BIOS Passwort from one day to the other, I have never told him to do so.

All my passwords won't work, so how can I reset the password?

Please help me :)

A:Tecra M5 - how to remove Bios Password?

I never heard that BIOS password can be enabled alone so I?m really wondering how it can happen on your Tecra M5.

You must understand that BIOS password is very important security protection and we cannot discuss in public forum about this.
BIOS removal procedure is not always the same and Tecra, as business notebook model, has pretty complicated BIOS removal procedure and it can be done by Toshiba service provider only.

Sorry.

Read other 4 answers