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Q: Sign-in to Windows Live Messenger causes slow freeze of Windows


As of yesterday, when I sign in to Windows Live Messenger, a few seconds later Messenger will stop responding. This sometimes happens before the sign-in process is complete, and sometimes several seconds after. Shortly after this, Windows Explorer stops (the Task Bar, Start Menu and any window involving file browsing/ file tree such as "Open" dialogue boxes), then any other programs which are open also stop. It's not a screen freeze, since the mouse and basic keyboard commands still work to some extent - Alt-Tab brings up the switch program box, repeating left-shift for StickyKeys makes the StickyKeys sound, though Ctrl-Alt-Del does nothing. I searched for a considerable period of time both on these forums and on others but with no luck. Has anyone seen something similar?

It may be completely unrelated, but today for about 10mins any attempt to access BleepingComputer would replace the "bleepingcomputer" section of the URL with "google" bringing up either Google's homepage or an internal Google error since rest of the URL belonging to a BleepingComputer site made no sense stuck after "google.com/". This seemed to fix itself after I tried to get to BleepingComputer via a proxy (though this may have been coincidence). I would post this separately but I'm not really interested in this oddity if it doesn't relate to my first problem.

I have tried running SpyBot and AdAware but they only turned up tracking cookies. I also had an uninformed look at a HJT log and didn't see anything exciting.


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A: Sign-in to Windows Live Messenger causes slow freeze of Windows

hi,,, when this happens open task manager,,, right click on an empty space on the task bar,,, open task manager and click on the processes tab and look to see how much processor is being used,,, then look in the process tree to see how much live messenger is using,,,, this was happening on my auntie's pc,,, live messenger was using 100% cpu,,, when i clicked on it and ended the process, cpu usage dropped to normal,,,, i then uninstalled live messenger and re installed, everything was ok after this.

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every time im try to sign in from y laptop with windows 7 send me a error code 800488EB please if someone knows how to fix the problem thanks

A:why I can't sign in into my windows live messenger?

Do you have Live 2011 installed?


Also, see if running Live messenger at admin level helps - RIGHT-click on Live Msgr icon, select "Run as Administrator"

Disable/ uninstall 3rd party firewall if present - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

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Hi all, just bought a new PC from Arbico in the UK. It is connected to the internet through my netgear router (wired). I have downloaded and installed Windows Live Essentials, but for some reason cannot sign in to WL Messenger. I get the "connecting" display, which eventually times out - usually to the error code 81000306, but not always that one. If I go to www.hotmail.com and use my windows live ID to sign in then I can access my hotmail, if I use the WL Messenger option in Internet Explorer I cn access my mail too, why is it then that I caano connect to Messenger the other way? I quite like having Messenger running in the background, that way when I am doing something else and I get mail, I see it right away. I am running Windows7 64 bit, IE 64 bit and the latest version of WLM. I have tried a couple of options posted be people in threads elsewhere (ie regedit, and deleting 2 key entries) but nothing seems to work. I have checked my windows firewall (and even turned it off briefly) and the firewall does not appear to be the issue. When my old PC is plugged into the same router I have no problems at all getting Messenger to work (using Windows XP), so that suggests to me that my router is not blocking it eitherRun out of ideas, if anone has any more worth trying please let me know!!(PS tried the fix suggested in these forums @ http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/20c89fa2-4fbc-4ed8-8737-c7612f591cbe/ but with no success ... Read more

A:Cannot sign in to Windows Live Messenger

Hi,There are a lot of things to cause the problems. You can try the methods below:1.  you can clear your cache file.The specific steps are below:Delete ListCache.datLaunch CMD and navigate to %appdata%\microsoft.CD %appdata%\microsoftDir /s ListCache.dat Decide if you want to delete the cache.Del /s ListCache.dat Restart your MSN Messenger.
2. Check your date and time setting. Is your time correct? In some case, if the time is correct, msn won’t all you to sign in.
3. Change the MSN settings.1. Open the tools and choose options.2. Choose connections and clear all HTTP and SOCKS information in it.3. Click OK.
4 Disable the Auto Tuning Networking feature on Windows 7.
1.Open Command Prompt as administrator.2.Type the following at Command Prompt and then press Enter to disable the Auto Tuning Networking feature.  netsh interface tcp set global autotuninglevel=disabled Try to connect to MSN Messenger. If you still cannot connect, proceed to the next step. However, before proceeding, re-enable the Auto Tuning Networking feature by running the following command at Command Prompt.netsh interface tcp set global autotuninglevel=normal
If you still have some problems, please post here.

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I have just got a new computer with Windows Vista and I downloaded Windows Live messenger but when I go to sign in it just says "sigining in..." and nothing happens. eventually I get error code 81000306. I thought this could be to do with the firewall. I am using BitDefender Internet Security 2008 which has its own firewall and in the settings msnmsgr.exe is set to allow so I can't think what it could be.



A:Windows Live Messenger won't sign in

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For about three days, WLM has been asking me to sign in, even tho I see it running. I have used Add/Remove programs to remove and re-install, but the sign-in box keeps popping up. After 10 minutes or so, Messenger will shut down . Any ideas on what is causing the problem, or how to fix it....Thanks from newbie me
( Windows XP)

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Daughter was on computer while i was at work and now i can,t sign in to msn live. When i put in my user name and pass it just continually tries to sign in (no error messages or timed out). Deleted msn live and reinstalled it but still made no difference. Tried username and pass on another computer and it signed in no bother.

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this probably isnt the right section and im sorry....

ok, so i downloaded the new live msnger 8.5
i can sign in
but it signs me out literally 3 seconds after wards
i went in to the
tools>options>connection>advanced setting
and tested my connection
it connects to the server and then it tries to verify it ability to send data..
it fails...
says 'We are unable to connect (80072efd)'

if anyone knows wut to do plzzz help

A:windows live messenger 8.5 sign in plz help

Welcome to TSF - Did you not google the error message?


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Hello all,
This evening I tried to sign in to my Windows Live messenger account but each time I did, I was kicked off. A pop up window read that I had been signed out because the version of messenger I am using does not allow for me to be signed in at two locations. This started tonight when I tried to use a MSN app. on my IPHONE...I've since removed the app., but I thought I should mention that. Anyways, to fix the problem I first changed my password but the same message popped up and I was then kicked off. I have uninstalled/reinstalled the program, the problem persists. I've scanned for malware/spyware and nothing shows up. At the moment, I have windows live messenger uninstalled, but the lame, ancient version of windows messenger is still on my computer (the problem occurs when I use this version, too). I even made a new account and added my old one on MSN and it shows that my old account is signed on...But the ~person~ isn't talking to anyone, isn't sending out any emails and they haven't even changed my password on me. I've changed my password a billion times and this keeps happening. What's going on I've had my account for FOREVER, and do not wish to get rid of it.

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Are there any known issues with Messenger on Vista? For some reason I can't get it to sign in. I'm running the latest version, I have checked the firewall, and can't think of any issues at all that would affect it. But no matter what I try, brick wall.


A:Windows Live Messenger won't sign in on Vista

Hey, you're problem isn't with compatibility i'm on vista too and Windows Live msngr works fine... A few things to try;

- Using Webmessenger
- Using Pidgin (downloadable alternative, which i think connects to an alternate server to connect)

Who's you're ISP? i used to have problems because of my ISP... do you have any other connection issues (when browsing the internet)?


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After following this :[SOLVED] Windows Live Messenger!

I reinstalled windows live messenger, but when I try to sign in I get this error code : 80040154!

Now the weird thing is, the windows live messenger is not there at my Add/Remove Programs, only windows sign in asstiance thing.

While I was installing windows live messenger, It said could not install it due to the same file being there in C:Windows/Installer, and one in C:Windows/xpsYx or something like that, SO i deleted those manually :/

Ive tried uninstalling msn with revo , and installing it again but it wont sign in :/

Help please.

A:[SOLVED] Cant sign in windows live messenger.

Have tried this already : Signing in to Windows Live Messenger failed because the service is temporarily unavailable. Please try again later. Error 80040154

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Whenever i sign in under my screenname on windows live messenger if i sign in with a status other than show as offline "the connection is lost" after a few seconds but as long as i show as offline i can stay signed in does anyone know how to fix or what causes this? If i sign in showing as offline the moment i change status it disconnects as well but logging in under my girlfriends account works fine

A:Windows Live Messenger Sign-In Problem

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my windows live messenger has just stopped working and i can no longer sign in, it comes up with error code "80048820" ive tried disabling my firewall and my antivirus both of which had no affect. any ideas?

A:windows live messenger refuses to sign in

and ive also tried uninstall and reinstall. again with no effect.

someone must be able to have guess at whats wrong?? surely?

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Hello there,

I had a problem signing in into WLM. Every time I sign in into the current version of Windows Live Messenger, I stay in for a few seconds and then there is an error message after which Windows Live Messenger shuts down. I use XP.
The error message is as follows:

"Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience."

The error details are the following:

AppName: wlcomm.exe
ModName: kernel32.dll
AppVer: 14.0.8098.930
Modver: 5.1.2600.5781
offset: 00009eda

I tried to look up the file kernel32.dll and it seems to be legitimate. Is this a spyware/malware problem or is it something else?

Please advise.

Thanks in advance.

A:Windows Live Messenger sign in ERROR

are you using windows live 2009 and you have mcfae antivirus installed on your pc?

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hello everyone.

ive joined this forum to see if someone can help me with a problem im having with windows live messenger.

so, i try to sign in, it does the usual little msn icons rotating for a couple of seconds then it says...
i try to troubleshoot the problem, and this comes up

as far as i can tell there is no problem there.

the error code for the problem is 80048820.

i have spent all day searching for answers and a solution to this problem, and have tried everything that is suggested on at this link

Windows Live Help

and still nothing.

i have also tried here but still nothing

Msn Errors: error code 80048820

i have tried uninstalling the program from my computer, then reinstalling it and still no success.

does anyone have any ideas on how to sort this problem out?

thanks a lot


A:Windows Live Messenger Sign In Problem

Hello joshhammond,
This is one fix from MS,

To troubleshoot the problem on a Windows Vista-based computer:

1. Click Start, type control timedate.cpl in the Start Search box, and then press ENTER.

2. In the Date and Time Properties dialog box, confirm that the date and time settings on the computer are correct, and then click OK.

Here is another one.

MSN Messenger - ERROR 80048820 FIX

Click Start icon (Start Menu)Type "regsvr32 softpub.dll" (without the quotes)

In what will seem like a split second, literally 1/100ths of a second you should see a new window pop up as per below.

You should now be able to log into MSN.I hope one of these work, good luck and post your results.

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Cannot sign in windows live messenger with existing ID but can sign in with new ID. No error massage, the two green icon keep spinning and no login. Anyone has a solution. Thks.

A:Cannot sign in windows live messenger with existing ID

Hi alfredho and welcome to the forums

Have you tried reinstalling Windows Live Messenger?


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I sign in, my contact list populates and then it shows that one or 2 people are online and then it freezes. So I thought I'd try my laptop i go on my laptop, same thing! so have my brother try to sign on both, just to check it isn't me, it does the same thing for him. So i go onto the family computer which is on the same connection/router and i can sign in. I have the newest version and i havn't had a problem ever like this messenger has always worked fine for me. I down loaded trillian and i hate it! please help me get messenger back!

A:Windows Live Messenger Freezing on Sign In

Have you tried uninstalling and re-installing windows messenger?

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Hi everyone. I am getting error code 80048820 and extended error code 80048439 every time I try to sign in to Windows Live Messenger. My password is correct. I ran the Troubleshoot utility but to no avail. It shows that there is an error in my hosts file so I had the Troubleshoot utility to clear out the hosts file... it still doesn't connect. I'm at a loss as to what to do. Please help!

A:Windows Live Messenger Refuses To Sign In!

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hi AGAIN everyone, my problems never stop.

i formatted my computer over the week end and only just got round to putting messenger back in as i set up meetings on there with my staff from work on a regular basis when we are online and at home rather than running up the phone bills :).

well i installed windows live last night seems im g etting a problem signing in, i have no idea what it is, its allowed through my firewall, i had a new modem installed yesterday by virgin media as my old modem went faulty on friday and left me without any internet until today.


time and date is correct as i know this is an known issue with windows live.

We can't sign you into windows live messenger

signing into windows live messenger has failed because the service is temporaily unavailable. please try again later

Error Code: 8100030d

A:Windows Live Messenger Sign in Issue AGAIN!


System Information
Time of this report: 4/21/2009, 23:07:38
Machine name: RYAN&THERESA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc
System Model: Dimension E521
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Page File: 501MB used, 4708MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
Chip... Read more

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Heres an odd one for you all.

I'm running Windows Vista Home premium and have had no problems at all. However in the past 2 weeks or so, Windows Live Messenger has developed a signing in problem.

I have Norton 360 installed and the Firewall has allowed Messenger to do what it needs to, but it still won't sign in.

I have even disabled the firewall, but to no avail.

I have uninstalled and re-installed Messenger, still no good. I check the tools settings in Messenger and it shows that it is connected via my Router's wired connection.

Today I dumped Vista, formatted my drive and did a fresh install of Vista, and fresh install of all software, still I get the same sign in troubles.
I enter my user name and then my .net password, and it just says signing in, then after 5mins, sign in failure. My friend tried her ID and .net password, still the same.

Yet I can sign into the MSNetwork and my online 360live account no problem. Any ideas?

A:Windows Live Messenger sign in woes

Hi Gazza AK47,

Here's your solution. Go to this link for details:


Hope this helps,

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I get a prompt from my Antivir when i sign into WLM. This has just started today & i've googled it & it seems like a Microsoft advertising issue.
It says in my Antivir that Malware has been found.
I've only just had my pc formatted & XP reinstalled because of registry issues & i can't believe somethings happened already.
Here is what i get:-

Virus or unwanted program 'HTML/Infected.WebPage.Gen [virus]'
detected in file 'C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\O12FST6V\ADSAdClient31[1].htm.
Action performed: Deny access



A:Virus when sign into Windows live Messenger

Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it first.Right-click on the mbam-setup.exe file file and rename it to mysetup.exe.Double-click on mysetup.exe to start the installation.If that did not work, then try renaming and changing the file extension. click this link if you do not see the file extensionRight-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.Right-click on mbam.exe, rename it to myscan.exe.Double-click on myscan.exe to launch the program.If that did not work, then try renaming and change the .exe extension in the same way as noted above.Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.If using Windows Vista, refer to How to Change a File Extension in Windows Vista.Be sure to update MBAM through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/pa... Read more

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Please help! My windows live messenger is currently having severe problems. Whenever I try to start it, an error icon pops out and says "Windows live messenger has encountered a problem and needs to close". I have tried system restore, uninstall and reinstall, windows live sync and numerous other fixes but they have all failed miserably and my windows live messenger will not work. I suspect this is an old problem, but please help me quickly, thanks.

A:Windows Live Messenger Sign-in error


I have since tried setting up a new account and opening MSN as the other account, but this has been unsuccessful as another error has appeared http://windowslivehelp.com/solution.aspx?solutionid=a715b0c8-18dd-4cdd-8272-da3bc58353da.

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Can any body help im having trouble signing in to windows live messenger when i atempt to sign it it gives me an error code (80072745) i know that this is somthing to do with a firewall or proxy settings.

Does anybody know how to sort this problem any help or advice will be greatly appriciated.
I have norton anti-virus 2005 and i am connecting to the internet through a wireless router (D-Link G604T)

Thanks in advance

A:Unable To Sign Into Windows Live Messenger

* The date on your computer needs to be set properly -- double click the clock and verify that the time and date are set correctly.

* If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase).

* Change your password at Sign In to something smaller (under 10-12 characters), then try signing in again.

* Even though you disabled your firewall, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled).

* Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files and when that's completed click the Delete Cookies button.

* Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSl 2.0' and Use SSL 3.0 is checked. then click OK.

* Click Start, then Run, and enter the following:

regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll

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I have a new win 7 64 bit computer. I hae windows live messenger 2011 installed. I have it set up to sign in automatically, but when I start the computer or re-boot, it comes back to the sign in screen and the "sign in automatically box in not checked" There fore, it will not sign in automatically. I have searched every thing I know how to check and nothing helps. Is this fixable?

A:Windows live messenger will not sign in automatically

Hi Renee 50

I am Sampad from Dell Social Media.

In regards to your query

1 > Go to Control Panel
2 > Programs and Features
3 > Locate the Windows Live 2011 program
4 > Choose the Uninstall/Repair option
5 > Select the Repair Windows Live 2011 option

Restart the pc once repair completes.

Let me know if this worked.

Thanks and regards,
Dell Social Media Responder

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It just refuses to sign in.

I keep getting the error message

"We were unable to sign you into Windows Live Messenger, possibly because of a problem with your internet connection. Please try again later.

To let us try and trouble shoot the prolem click the trouble shoot button.

Error Code: 80072745"

when i click troubleshoot i get the little green tick next to IP, Default gatewat, Hosts File, DNS, Proxy Server and Key Ports.

The only ones that dont have anything at all next to them is IE's offline setting and Wireless.

So from what i see there everything is fine, so i have no idea why its not signing in.

Thanks for any help

A:Windows Live Messenger Wont sign in!!

Hi Antony

Is Live Messenger OK now? If not ...

1) Sometimes its just a problem with the servers, not your PC. Check with others & see if they are having the same problem.
2) Of course, make sure that when you click on the "Tools" icon in your Vista IE7 toolbar that "Work Offline" doesn't have a checkmark next to it -- if it does, uncheck it.
3) If you have broadband, reset a) your broadband 'modem', and b) your router. Then reboot Vista, and try your sign-in again.
4) If you have a software firewall active, make sure that Live! Messenger is set to "always allow" (or similiar settings).
5) Virus activity can also cause such errors - so make sure to scan for malware.
6) Make sure your Vista Cryptographic Service is "Started" and is set to "Automatic". You can also try stopping & restarting the service.
7) Some users report that enabling the UPnP service can help.
8) Check in your EventViewer logs to get more details that coincide with the Live Messenger error.

There are other suggested fixes, but since the error is fairly generic & can be due to several different things: it's best to try the simplest cures first.

Hopefully you're OK already, and I've just been practicing my typing.
Best of luck
. . . Gary

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I logged in today, to receive a message from [email protected]

"Windows Live(TM) Messenger Service Staff says:
Important service announcement: As part of a recent system enhancement, we need you to change your e-mail address to continue signing in to the Windows Live(TM) Messenger Service.

To ensure that your access is not blocked and to learn more, go to http://support.microsoft.com/gp/Messenger/en"

And it asked me to go to the link provided. So I went, and read it. And I want to know WHY I have to change my sign-in. It said nothing about it in the supposedly Frequently Asked Questions.

It doesn't really bother me to change it, I just wanna know why.
Can anyone tell me?
Thanks alot

A:Windows Live Messenger, requesting sign-in ID change

Got the same message. I tried to change my sign in ID and it would not let me. hope some one can help

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When i try to sign in using my main email, it wont let me, an error comes up with the code form the title above (81000306). I tried the SOCKS method, re enabling files using command prompt, trouble shoot from msn which works for all tests, reinstalling msn, and still i cant sign in, my internet connection is stable. But when i tried another email it worked, then i tried mine again and it failed, it seems only mine cant sign in.
What could be going wrong and how can i fix it?

BTW i have the latest msn 2009 14.0.8089.726 windows xp home Sp3 .net 4

A:windows live messenger wont sign in - 81000306

have a look there please

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Can anyone suggest me a fix for the WL messenger problem.When I want to sign in, I tipe in my address and password and when I click on the sign in button I have to wait somewhere 30-60 seconds till it succesfully signs me in.

Any help would be appreciated, thanks.

A:Windows live messenger 2009 takes too long to sign in

Hi, Martin7R.

First things, first, any reason why you haven't updated to the current version of Windows Live Messenger 2011? That aside, in researching your issue, I found that the following worked for others with the same issue:

- close messenger
- open Internet Explorer
- go to Tools -> Internet Options
- go to "Connections" tab
- click on "LAN settings" button
- uncheck "Automatically detect settings"
- close IE
- restart messenger

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Hi everyone.

I am running a Dell Inspiron 6400 XP pro laptop

I use Malware bytes, Ad-aware AE, Sybot S&D and AVG free, recently the PC started running really slow, and struggling to connect to the internet.

I have run all the above programmes and nothing was found.
Have run a HJT and the log is below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:04:44, on 02/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\WinTV\EPG Services\System\EPGService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprts... Read more

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Roughly a week ago for an unknown reason I became unable to log into Windows Live Messenger 2012. Up until this point I was using 2012 just fine. If I uninstall and install 2011 I can sign in fine, which seems to rule out firewall/antivirus issues. I can log in with my account on the web and other devices. If I re-install 2012, no luck

I've tried virtually every process listed on the Internet and cannot resolve this. Worse, the error message has changed as I try different fixes. Currently it is 800706be. I've completely deleted Windows Essentials multiple times and always get the same issue

MalwareBytes and Kaspersky scan comes back clean. I've run registry fixes with RegCure and RegZooka

From the Messenger splash screen

If I go to Options > Connections > Advanced Settings and Test the HTTP connection setting i get the followingle

"We are unable to connect (80072f06)"

when I try to sign into Messenger, it says the service is unavailable and leaves the following in the Event Viewer


Fault bucket 3186599919, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: wlcomm.exe

P2: 16.4.3505.912

P3: 50511008

P4: StackHash_6e44

P5: 6.1.7601.17725

P6: 4ec49b8f

P7: c0000374

P8: 000ce6c3



Attached files:

C:\Users\jeremy.perella\AppData\Local\Temp�... Read more

A:Can't sign into Windows Live Messenger 2012. WLM 2011 Works Fine

First go to Programs and Features in Control Panel and Delete both RegCure and RegZooka - Both will not fix anything and cause problems.""I can send a HackThisLog if it will help"" << This program is rarely used, and never in this area of the forum -""Currently it is 800706be.""This issue and error message is often related to Windows update and several connection problems.You can first try Windows Update troubleshooting tool by going to Start -> Control Panel -> Troubleshooting -> Fix problems with Windows Update.If the issue persists, rename the Windows Update Temporary folders by the steps below:1. Click the Start Button and type in "Notepad" (without the quotation marks) in the open box and press Enter.2. Copy the following commands and paste them into the opened Notepad window: net stop wuauservnet stop Cryptsvcren %windir%\SoftwareDistribution sdold.oldren %windir%\system32\catroot2 crt2old.oldnet start wuauservnet start Cryptsvc 3. After pasting the above commands, please close the Notepad window. Then choose "Save" when you are prompted to save the file. Type "temp.bat" (without the quotation marks) as the file name and choose Desktop from the left panel as the location. NOTE the .bat extension is very important 4. Right click the temp.bat file on Desktop and choose Run as administrator.5. A DOS-like window will begin processing.Then, please restart the computer and c... Read more

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I don't know what else to do, Windows Live Messenger 2011 keeps freezing with the Microsoft Life Cam VX-2000. I thought the problem was in the start-up programs, now it's ok; it still freezes with all windows closed, I write one word and stop, then again; I can't even open the link, it's not messaging. And I type quite fast. It used to be ok with older versions. If anybody had the same problem, I'd be happy to know how you solved this..

A:Solved: WIndows Live Messenger Freeze

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I recently got a new laptop with Vista Ultimate x64 and am constantly having to force both Windows Live Messenger and Internet Explorer to "end task". WL messenger works if I've just turned my computer on, but if the laptop is closed while on or if it is left alone and goes into sleep mode when I return to the computer I can't open the program and it will say I am no longer signed on, yet it shows up on my task bar. I have to actually open the task manager, end the program, and then re-start it in order to use it. I am having a similar problem with hotmail. I log-in to my account and am able to use the program for a short amount of time, but soon after it freezes--I can't click on emails, new folders, or go to a new website in that tab on ie. It won't even let me close the tab.
This issue is incredibly frustrating--can anybody tell me how to fix it?

A:Hotmail & Windows Live Messenger Freeze on Vista--why??

Originally Posted by ceybee

I recently got a new laptop with Vista Ultimate x64 and am constantly having to force both Windows Live Messenger and Internet Explorer to "end task". WL messenger works if I've just turned my computer on, but if the laptop is closed while on or if it is left alone and goes into sleep mode when I return to the computer I can't open the program and it will say I am no longer signed on, yet it shows up on my task bar. I have to actually open the task manager, end the program, and then re-start it in order to use it. I am having a similar problem with hotmail. I log-in to my account and am able to use the program for a short amount of time, but soon after it freezes--I can't click on emails, new folders, or go to a new website in that tab on ie. It won't even let me close the tab.
This issue is incredibly frustrating--can anybody tell me how to fix it?

Hi Ceybee,

How much RAM does your computer have?

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Whenever I'm in Windows Explorer, as soon as I
get access one of the drives on this path I:/Documents and Settings/my name.....the computer freezes for half a minute and only then am I able to access it. Also Windows Live ID SIGN IN box pops up as soon as i try to access the I drive.

I have completed removed messenger and disabled it also. but still the pop out is their.

My computer is slow due to this problem. Kindly anyone please assist me in resolving this problem.


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I'm not sure what information you need so I apologize if this isn't complete. 
Every time I turn the computer on I get the message that Windows Live ID Sign-In Assistant encountered a problem and was only partly working. And then it gives a web address to go to. go.microsoft.com/fwlink/?LinkID=144689 yet when I copy and paste the url it takes me directly to Outlook. I've tried searching for more information and I'm not finding anything. 
The second problem is that all of my browsers have a severe lag when loading -any- website. Some times it can take up to 15 seconds to load (even pages I go to all the time), or it will simply not load at all and gives ERR_NETWORK_CHANGE. 
I've run the following scans from a previous time you've helped me: Malwarebytes, Security Check, MB Anti Rootkit, RKill, Adware and JRT in that order. THey all come up with no problems. At the recommendation of my own computer guy, I downloaded CCleaner and ran it as well. 
I also went to Speedtest.net and ran several test. More than half of the tries timed out the ones that actually went through came back at 31 sec ping, approximately 75Mbps download and 11Mbps upload. 
I'm at a complete loss as to what could be causing the lag but I'm extremely frustrated and I'm hoping someone can help me with these problems.
Thank you in advance. 

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Im using windows live messenger, and it takes ages to login and then another ages to get the contact list online, and when its logged in my HARD DRIVE is always working, this is the 1st time im experiencing something like this with MSN, all this time it used to work fine.

anybody else experiencing the same sluggishness on MSN or is it only me ?

Anyone knows how to solve this problem..?


A:Windows live messenger soo slow...???

Mine is not running any slower than usual. My problem with Windows Live Messenger is that the platform keeps closing on me. Does anyone have a solution?

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I've just reinstalled Windows 7 64bit, installed Live Messenger and it does not want to sign in

When I click trouble shoot, it says "your hosts file contains Windows Live Messenger related entries which may interfere with name resolution"...

Anyone got an idea, I click repair but it does nothing..


A:Live Messenger Won't Sign In

Does it give you an error code?

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So this might sound a little lame, but my msn won't sign in on the desktop. I just rebooted after having done an auto update and msn just sits there in the process of signing in (it doesn't crash, though). Works fine on the laptop and when I try signing in on the desktop while signed in on the laptop, it disconnects me on the laptop, saying that I've signed in on a different machine. Which is fine, except that it still hasn't signed in on the desktop - it's as if it's halfway in between. When I try the reverse, it signs in fine again on the laptop and on the desktop I get:

'Signing in to the Windows Live Messenger failed because the service is temporarily unavailable. Please try again later.

Error code: 81000323'

Going into the connection settings on messenger shows everything is connected fine (including .NET). I tried 2 different versions of messenger: 8.0.0812 and 8.0.0729 (I think). Same prob. Tried reinstalling both; tried rebooting - nothing.


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I've been trying for a while now and I just can't sign into WLM, both 8.1 or 2008 versions, but I receive the following error message;

Error Screen 1

My Laptop is part of a network, connected directly to the router via a switch, I've not had problems before and the current problem has only recently arisen. The other computers on the switch or network don't seem to have this problem, I have tried reinstalling both the network and WLM (multiple versions) but to no avail.

I've ran WLM connectivity manager and this is the result, but I have no idea where to go from here;

Error Screen 2

The settings on the router have been checked and I am being granted full access and as far as I can see my windows settings are correct firewall wise.

Any help would be greatly appreciated.

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Hello everyon hope you all ok , i have a big problem with signing into msn live messEnger when ever i try to sgn in messENge comes WE CANT SIGN YOU IN WINDOWS LIVE MESSENGER, signing in to live messenger failed because the service is temporary unavailabel, error code 8000401a
Now since last few weeks i am trying to sign but i cannot sign it to it, i have tried uninstalling it and reinstalling it but did not work so please anyone help my out

thank you so much

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As the title says I can sign in Hotmail.com but not into Windows Live Messenger.

This is what I get when I try:

"We can't sign you into Windows Live Messenger"
Signing into Windows Live Messenger failed because the service is temporareily unavailable. Please try again later.
Click Troubleshoot to try and fix this problem.
Get more information...
Error code: 80048820

Any other use can sign on with no problem.
I tried on other computers with the same result, I can sign in Hotmail.but not into Windows Live Messenger.
It is the same with any OS I try, XP, Vista and 7.

So it cannot be a computer problem. So trying the suggestions offered on the Live Messenger support page for error code: 80048820 is a waste of time.

Has anyone ever encountered this and how did you resolve it?

Thanks in advance,


A:Can sign into Hotmail but not Live Messenger

Hey guy I have encountered that problem myself and I think it's a problem with Windows Live.Later on in the day I signed in with no problems.Same thing has happened to me on hotmail.Maybe server overload or something of that nature.

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I am having a problem all of a sudden with logging into messenger and hoping you may have a few ideas on what to do.

The Error message is ERROR CODE: 81000306 your host files contains Windows Live Messenger related entries that may interfere with name resolution.

I click "repair" and asks if you want to clean the host files. Click "yes" and same process again.

I have contacted "MSN Messenger Live tech support" on two occasion and both have gotten me to do the same processes. I have followed step by step and still same problem.

These are the steps I have taken:

remove every user and password stored in your computer
remove your user credentials of the computer
delete any old files and cache that may be causing a conflict in Windows Live Messenger:

delete any old files and cache that may be causing a conflict in Windows Live Messenger:
Restart your computer.

Register the Secure Sockets Layer
register your MSXML3
Reinstall MSXML3 library
reinstall Windows Live Messenger:
restart your computer

I did all of these steps twice and still the same outcome.

Please Help???

A:MSN live messenger sign in problem

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HELP! How can i totally uninstalled Windows live messenger 2009 aka windows live essential.

It totally suck. The interface is weird to me or maybe i couldn't adapt.

Anyway i wanna unintall it!!!
Any ideas how can i uninstall or remove it?

Tried the add/remove programs. No help at all. Its not there.

A:Uninstall Windows live messenger 2009 aka windows live essential

Try here

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I have windows live mail 2010 and wanted to upgrade to windows live mail 2011 but i dont want to have to install windows live messenger 2011 and would like to keep windows live messenger 2009..

Is there a way i can have windows live mail 2011 along with windows live messenger 2009 (14.0.8117) ?

A:windows live mail 2011 with Windows Live Messenger 2009

Hello GBP,

Was there something wrong with Windows Live Messenger 2011 that we could help with so you wouldn't have to worry about using an older version of it?

Here's the most common complaint and solution for it.
Windows Live Messenger - Change to Full or Compact View

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Can somebody please give help?
A friend and I both have the latest MSN Live Messenger installed.
When we connect to the internet the MSN Live Messenger won't connect automatically.
The icon in the taskbar will start to spin as it does when you sign-in, but then it stops again after a couple of seconds without signing in and displays the "offline" icon.
We have to click on the MSN icon in the taskbar and click on "sign-in" before it will sign-in.
We don't get any error messages, it just won't sign-in automatically.
Both our MSN Live messengers are set to remember our user name, password and to sign-in automatically when connected to the internet.
I format my pc a few days ago and did a clean install, but I still get this problem.
Any ideas?

We both have Windows XP with SP2.
Thanx and all help is appreciated.

A:Solved: MSN Live Messenger won't sign-in automatically

Hi, You may find that your problem just fixes itself, since it could be a server issue, but you should also check these links and look through them well for help, bookmark them as Favorites and you might find what you need, or something else you will need later.


Above= see the Frequently Asked Q's list on the right.

Next, there is this, I have no idea if it will fix your issue, but you can try it. Note, that you can also save the Registry key by Exporting it and saving it someplace...


The Live Messenger Newsgroup- great place for tips, help...
Multiple Live Accounts----New Sign-In Assistant info----

Does Google tend to pick up TSG threads easily? It SURE does, here's a link to your thread which appeared in my google results searching for help with your question! It's down about 8 in the list right now...


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So I run Windows Live Messenger, hit Sign in, wait a couple seconds, and up comes a windows that says "Windows Live Communications Platform has encountered a problem and needs to close.. We are sorry blah blah blah", just basicaly a "Send Error Report" dialog box..

I hit don't send, and then I'm back to square one. Again, I hit sign in, except it doesn't even do anything, the 2 little people spin around for like 2 seconds, and then I'm back to the sign in screen. Not even an error box.

I'll try signing in again, and sometimes It'll show that same error dialog box.

I've tried doing a repair on the Live programs and also uninstalling and installing again too.


A:Sign in error on Live Messenger 2009

I'm having the same problem. Messenger logs in. I see my friends online and then it crashes out with the same message.

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I have two Dell Computers (XPS 8100 & 8300) both are running Windows 7 Home Premium 64bit. Windows Live Messenger 2011 won't sign in automatically at start-up even when the boxes are checked for it to save the info and do so.
I can sign in manually, but I'd like wlm to sign in automatically when I start up my computer each morning like it used to on all my former computers that ran older versions of the windows os. I've only started having this problem when I bought new computers running Windows 7.
I tried running the live repair, that didn't help. I've tried uninstall and reinstall. That didn't help either.

A:Live Messenger won't sign-in automatically at startup in Windows7

Hi GingerB, welcome to Seven Forums.
Right click Messenger in start menu, select compatibility tab. Tick 'Run as... box, then take your pick from drop down menu. Include Run as administrator check box.

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