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Microsoft Edge stopped working

Q: Microsoft Edge stopped working

MS Edge has been working well to date. Now when I open it I get the usual news and pictures but when I enter a subject into the search bar the page disappears leaving me with the desk top.

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RELEVANCY SCORE 200
Preferred Solution: Microsoft Edge stopped working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 66

I keep getting this message when I close Edge.
It doesn't affect anything since it occurs when I'm closing.
I noticed it on a customer's PC the other day so it looks like a MS bug.
Closing the warning closes the warning and nothing else.
Pete

A:Edge stopped working

Hello Pete,

You might see if using step 2 in the tutorial below to re-register Microsoft Edge may help.

Microsoft Edge - Reinstall and Re-register in Windows 10

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RELEVANCY SCORE 65.6

I've only had my Edge 2 for about two month and now the keyboard doesn't work.  I don't know if this provides a clue, but if I have the cursor in notepad and press the ctrl key, a time/date stamp appears.  If I press the 4 or 5 key, the find window opens.  Pressing the "Num Lock" acts like a tab, moving the cursor a number of spaces to the right.  The function key "Fn" results in a tilde or accent mark in notepad. Any suggestions on how to fix this?  Thanks in advance.

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RELEVANCY SCORE 65.6

Hi, I have an MSi laptop with an elan touchpad and recently the edge scrolling stopped working. I've upgraded the driver through windows and also installed it myself, I've rolled back the driver, I've tried to get into the options but no matter what I've tried they're greyed out and inaccessible. I even went into regedit to try and find some sort of settings, to no avail. I've recently upgraded to Windows 10, but for about a week I had no touchpad problems at all. I even went in and told windows not to upgrade drivers anymore. I've been trying to fix this for seven hours today and I'm so tired. I just want this fixed. Please anyone, help me.
 

A:Edge scrolling stopped working?

I can neither confirm nor deny this: I've read posts by people who say as Win 10 updates, MS removes your "do not update drivers" selection.
Do you know the date and version of the old working driver? If not, see if you can find it from the MSi site.
Look at the current driver you are using. Does it match or has it again been updated against your wishes?
If so, see if you can rollback.
 

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RELEVANCY SCORE 65.6

I've only had my Edge 2 for about two month and now the keyboard doesn't work.  I don't know if this provides a clue, but if I have the cursor in notepad and press the ctrl key, a time/date stamp appears.  If I press the 4 or 5 key, the find window opens.  Pressing the "Num Lock" acts like a tab, moving the cursor a number of spaces to the right.  The function key "Fn" results in a tilde or accent mark in notepad. Any suggestions on how to fix this?  Thanks in advance.

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RELEVANCY SCORE 64

Hello! I'm not quite sure how but my up arrow key stopped working today. The rest of the arrow keys work fine, but I have not been able to use the up key. I've tried restarting my computer to no avail and it seems that the Fn key doesn't work either. I'm not sure if it's a driver issue or something with the hardware. I was simply typing when it stopped working, so I am not sure if I somehow damaged it. I had previously had my laptop repaired in November for a graphics driver issue but I do not believe that has any correlation. Thank you, any help would be greatly appreciated.

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RELEVANCY SCORE 63.2

I am using HP Envy 27, windows 10. The latest updates on Oct 16-19 had caused problems with internet connection. I restored the computer to the date before Oct 16, 2016. It was working fine for few hours, but now Edge and Cortana stopped working. I have tried clear the browsing history, cookies, form data, etc, but it isn't working. Any suggestions to solve the problem?

Thanks

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RELEVANCY SCORE 63.2

I have been using windows 10 now for a while with no issues. I have been using Microsoft edge for a while but now it isn't working. After opening edge it goes to a blank content screen but all the tool bars are there. If I am quick I can open menus or type in an address but it doesn't go anywhere, eventually freezes and then closes. I have tried some other peoples suggestions of creating another user account (same thing happens), I have tried to restore the system by going back to a restore point to no effect, I have tried to access it through a voice search on Cortana with no luck, I have tried to use the app trouble shooter and no luck. UAC is on, never had an issue with it before. I am on the admin account, PC is up to date and on automatic updates. all user on the PC have the same problem.
 

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RELEVANCY SCORE 63.2

Hello,

I updated my windows 7 desktop to Windows 10. I made Google chrome my Default browser. Both Google chrome and Firefox are working perfectly. I tried to open Microsoft Edge but get errors such as: " Can't reach this page & make sure I have the right web address." . I' typing known web addresses i.e. Yahoo, iMore | The #1 site for iPhone, iPad, Mac, and all things Apple!. Can any tell me what I'm doing wrong? I want to use EDGE sometime WITHOUT making it my DEFAULT browser.

Any ideas/suggestions will be greatly appreciated. thanks in advance.

A:Microsoft Edge not Working

When are in the "Where to Next?" page, you cannot use periods unless .com .gov .org, etc. For example: I want to search the Chevrolet 6.5 Turbo Diesel in a 1984 Chevy truck --> I cannot do what I just said because of the period between 6 and 5. Press the "Home" button and then you can use periods on the homepage which is MSN. You can change it to Google by simply:

1. Going to the triple dot in the top right corner
2. "Settings"
3. "Advanced Settings" in "Settings"
4. Turn on "Show the Home Button" if you already haven't then
5. Highlight what it says in the box under and change to Google and you should be able to go from there.

Now, when you go on Edge, always press the Home button, then you can be on your way. Even in a new tab.

Hope this helps your issue, if not please tell us what else is happening, or tell us if it worked or found a solution yourself.

Thanks!
M


Edit: You know, I just thought of another thing. I had this problem before too, press "Search for what you want" and that should work as well. I had that problem when it said that Google had the wrong address when clearly I didn't.

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RELEVANCY SCORE 63.2

Dear All,

I am facing issue with Microsoft Edge, not able to open any internet website showing below error....







Hmm, we can't reach this page.

Try this

<id id="dnserror_unavailable_righturl" style="font-size:0.75em;line-height:1.5;">Make sure you?ve got the right web address:</id> http://google.co.in







If I am using other browser like IE 11 or Google Chrome internet is perfectly working fine, So there is not any issue related with Internet connection or network adapter.

I have also reset Microsoft edge browser with below command run under powershell....

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$








46 minutes ago

RELEVANCY SCORE 63.2

Dear All,
I am facing issue with Microsoft Edge, not able to open any internet website showing below error....






Hmm, we can't reach this page.
Try this
<id id="dnserror_unavailable_righturl" style="font-size:0.75em;line-height:1.5;">Make sure you?ve got the right web address:</id>
http://google.co.in





If I am using other browser like IE 11 or Google Chrome internet is perfectly working fine, So there is not any issue related with Internet connection or network adapter.
I have also reset Microsoft edge browser with below command run under powershell....
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}
Plz help me out this critical situation.
Thanks
Rahul Chauhan

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RELEVANCY SCORE 62.8

hi am using java with svg technology i am creating scroller component. when am trying to run this file in edge its not good responsive but remain all browsers are working good what problem ?

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RELEVANCY SCORE 62

I'm running Windows 10 Enterprise on a ProBook 450 G3 and have just installed the HP Client Security Manager version 9.0.0.2116 but running Microsoft Edge (38.14393.0.0), the Client Security Manager icon does not display when at any login page. It does when using Explorer 11. What do I need to do to get this to work with Microsoft Edge?

A:login manager not working in Microsoft Edge

@d-bovey The Client Security extension is not available (at this time) to work with Edge. You cannot do anything about it on your side.  Click the Thumbs Up to say Thanks!Answered? Click this post Accept as Solution to help others find it. 

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RELEVANCY SCORE 62

I bought a brand new Ideapad 500s and did a lenovo hardware scan. It failed on mathematical operations and i was told to update the graphics card drivers - have two (intel hd graphics 520, NVIDIA GeForce 920). They updated successfully. However now Microsoft Edge will not open - i open it and it closes immediately. I can use IE and Firefox but not Edge. I called support and was told to reinstall the drivers and it would work but that had no impact. Edge still will not open. Any ideas?










Solved!
Go to Solution.

A:Ideapad 500s - Microsoft Edge not working

Hi saorchid , 
 
Welcome to the Community Forums. 
 
SInce MS Edge are prebuilt to the system files , try Repair Microsoft Edge Through System File Checker initially. 
If unable to repair you may go to the next step to Reset Microsoft Edge Through PowerShell . 
 
Update us how things go. 
 
 
Regards

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RELEVANCY SCORE 62

Hey there,

I try to inspect element and the result is a browser that doesn't know how to get me that info.

Same goes for view source.

check:

https://gyazo.com/7abef097a4cdefd800e71776e38d6317

Just gonna keep using Google Chrome as I've done for years. Never let me down. Unless you guys seen this issue before with other users?

I upgraded to windows 10 today and this seems to be the only issue so far I couldn't solve on my own.

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RELEVANCY SCORE 62

 Hi experts,
    I have a following problem - I am using the Site to Zone Assignment List GPO to assign the local site to trusted sites in order to enable automatic logon. Now when I open the URL in IE11 it works just fine - when I click on Sign In on
the portal it reloads and the user is signed in. When I verify the zone via File -> Properties menu I see, that the site is assigned to the "Trusted Sites" zone. doing the same on the same computer with the same user on Microsoft Edge doesn't
work - it asks for credentials. Now:
 - What is the potential reason for this? I also configured the "Do not sync browser settings" GPO to Disabled and I see it is applied properly
 - Where can I verify in Edge which zone has been assigned to the particular URL (that's a must for troubleshooting this problem)
Thank you in advance for any hints

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RELEVANCY SCORE 61.2

Both web browsers were working fine until recently the browers can't seem to connect to other websites except for facebook. There's internet connection. Kapersky AV is also enabled.Google chrome displays "site can't be reached. (Website) unexpectedly closed connection"Microsoft edge displays "can't reach this site"What could be the cause of this and how can it be fixed?? Help pls

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RELEVANCY SCORE 61.2

I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

A:HP Simple Pass not working with Microsoft Edge in Windows 10

Yes, I have the same challenge.  The only work-around for now is to use Internet Explorer

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RELEVANCY SCORE 60.8

Hi Team
 
Getting Blank page error when i try to open Office 365 video portal in IE.
Office 365 video site is working fine in other browser, only issue coming on IE and Microsoft edge.
When I debugging page, its getting error "'_WxVP' is undefined" in console.
Please see below image file for details
 


 
 Thanks,
Akash

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RELEVANCY SCORE 60.8

Edge and any browser stopped working after Microsoft pushed a firewall update to windows 10

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RELEVANCY SCORE 58.4

/* This code works on all other browsers and loads the 800 + fonts, in Edge does not load anything, but if I limit the load to 300 fonts in the loop these are loaded, any idea? Is my fault? */

var familiesArray = [];
$.each( lorem_ipsum.items, function(index, val){ //load google fonts asynchronously
familiesArray.push(val.family);
//if (index < 300) familiesArray.push(val.family);
//if (index > 550) familiesArray.push(val.family);
//if (index > 100) return false;
});

/* lorem_ipsum.items.forEach(function(val, index){
familiesArray.push(val.family);
});
*/
/* for ( var i = 0, len = lorem_ipsum.items.length; i < len; i++){
familiesArray.push(lorem_ipsum.items[i].family);
}
*/
WebFontConfig = {
google: {
families: familiesArray
},
};
(function(d) {
var wf = d.createElement('script'), s = d.scripts[0];
wf.src = 'https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js';
wf.type = 'text/ja... Read more

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RELEVANCY SCORE 58

Since installing the November Windows 10 update (11/17/15) none of my favorites are being stored in the default Edge folder. While in Edge the favorites are available but when I go to the default folder they are not listed. Is there another location they may be being saved or has my default location somehow been changed? My AppData folder shows a creation date of 11/17/15 with no modifications being made in favorites since that date.

A:Microsoft Edge Favorites not in default folder but availalbe in Edge

Hello mongands, and welcome to Ten Forums.

Microsoft Edge Favorites - Backup and Restore in Windows 10 - Windows 10 Forums

Microsoft Edge Favorites - Add or Remove in Windows 10 - Windows 10 Forums


   Note
Starting in in Windows 10 Insider Preview build 10565 and Windows 10 TH2 version 10511 build 10568, your favorites and favorites bar in Microsoft Edge are now stored in an ESE database file in the DataStore folder at the location below.


Code:
%LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default\DataStore

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RELEVANCY SCORE 56.8

I have Office 2010 and my operating system in Windows 7. Whenever I try to open Microsoft Office Word or Excel, I get the following message: "Microsoft Word (or Excel) has stopped working". When I try to open Microsoft Publisher, "Publisher has failed to start correctly last time.....". Any suggestions on how to fix these problems?
 

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RELEVANCY SCORE 56.8

Hi, I'm running Windows 7 Home Premium (Service Pack 1) and my computer has (relatively) recently stopped automatically updating. I have a constant alert in the status bar telling me this is the case with automatic updates and attempting it manually gives me an error code - 80096001 - immediately after attempting it. This problem may have coincided with me uninstalling AVG some time ago, but I'm not sure when it began for sure.

The reason for the thread title is because I recently attempted to install Microsoft Security Essentials, which also failed to auto-update in its initial setup. Could these issues be linked?

Any help would be greatly appreciated.

A:Microsoft Updates Have Stopped Working

Hi you can try this How do I reset Windows Update components?

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RELEVANCY SCORE 56.8

Hi, whenever I use any office application the below error message will appear out of nowhere as follows:

"Microsoft office Excel has stopped working.
Windows can check online for a solution to the problem and try to recover your information.

Check online for a solution and close program.

Problem Signature -
Problem Event Name: APPCRASH
Application name: Excel.Exe
Version: 12.06300.5000"

Basic information regarding my Laptop:

Model:Lenovo ThinkPad X61
Processor:2Ghz Intel Core2 Duo
HDD: 120GB
Memory: 2 x 2048MB
Windows Vista Business Service Pack1
Microsoft Office Professional Hybrid 2007
 

A:Microsoft Office has stopped working

I think the first thing I'd try, is un-install it then reinstall it. You've got all the updates?
 

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RELEVANCY SCORE 56.8

Morning Group,
 
I'm at my wits end on this.  I have a Windows 7 Pro computer with Office 365 installed, and all of a sudden, I'm getting the dialog box with the dreaded "Microsoft Outlook has stopped working...".    This in not only happening with Outlook, but all of Office apps, like Word, Excel and PowerPoint, to name a few.  
 
To make things more interesting, everything was working perfectly up until a week ago.  During this time, I have made no other updates to any of my programs/apps.
 
I have gone to Microsoft's site, Google to find answers on how to fix the problem.   I tried everything possible.   I have download all of the latest Window 7 Pro updates, uninstalled, re-installed, safe boots, "outlook.exe /safe", and NOTHING solves the problem.  I even went as far as updating the drivers from HP.
 
I am very frustrated and angry that a solution cannot be found. 
 
Has anyone out there experience the same thing and found a solution?
 
Sure would appreciate any more suggestions or ideas on how to solve this.
 
Thank you in advance!
 
Sincerely,
 
Grant Boice

A:Microsoft Outlook has stopped working... HELP!!!!!

Hi to BleepingComputer,Please execute the following and post the log.Download MiniToolBox and save the file to the Desktop.Close the browser and run the tool, check the following options:List last 10 Event Viewer logList Installed ProgramsList Devices (select Only Problems)List Users, Partitions and Memory sizeList Minidump FilesList Restore PointsClick on Go.

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RELEVANCY SCORE 56.8

Morning Group,
 
I'm at my wits end on this.  I have a Windows 7 Pro computer with Office 365 installed, and all of a sudden, I'm getting the dialog box with the dreaded "Microsoft Outlook has stopped working...".    This in not only happening with Outlook, but all of Office apps, like Word, Excel and PowerPoint, to name a few.  
 
To make things more interesting, everything was working perfectly up until a week ago.  During this time, I have made no other updates to any of my programs/apps.
 
I have gone to Microsoft's site, Google to find answers on how to fix the problem.   I tried everything possible.   I have download all of the latest Window 7 Pro updates, uninstalled, re-installed, safe boots, "outlook.exe /safe", and NOTHING solves the problem.  I even went as far as updating the drivers from HP.
 
I am very frustrated and angry that a solution cannot be found. 
 
Has anyone out there experience the same thing and found a solution?
 
Sure would appreciate any more suggestions or ideas on how to solve this.
 
Thank you in advance!
 
Sincerely,
 
Grant Boice

A:Microsoft Outlook has stopped working... HELP!!!!!

Hi to BleepingComputer,Please execute the following and post the log.Download MiniToolBox and save the file to the Desktop.Close the browser and run the tool, check the following options:List last 10 Event Viewer logList Installed ProgramsList Devices (select Only Problems)List Users, Partitions and Memory sizeList Minidump FilesList Restore PointsClick on Go.

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RELEVANCY SCORE 56.8

Im using windows vista ULTIMATE, pls disregard my OS on profile.

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: svchost.exe
Problem Signature 02: 3.4.0.0
Problem Signature 03: 4c65e643
Problem Signature 04: Microsoft.VisualBasic
Problem Signature 05: 8.0.0.0
Problem Signature 06: 49cc7d22
Problem Signature 07: 5e
Problem Signature 08: 1e1
Problem Signature 09: 34SSPS20BDJ3NJ0WMIT5KAMZHVGLFZCC
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033

Hi

i don't know how i got this error. It only appears after the window vista loads, what should i do? I did live one care scan/ MSE scan / spyots SD Scan. It doesn't solve my problem, I'll appreciate any kind of help. Thank you.

A:Microsoft component has stopped working.

Please provide this information: http://www.techsupportforum.com/f217...ns-452654.html
I know that you didn't mention BSOD's - but the reports will contain information that we can use in troubleshooting your problems.

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RELEVANCY SCORE 56.8

My experience of getting a new laptop up and running continues to be beset by problems. Now Microsoft Word stops working on launch. It's Office 2013 running on Windows 7. Any idea how to resolve this issue? Thanks.
 
Update:
 
A google search revealed that I should uninstall Abbyy Finereader. I uninstalled and Word seems to be working. What is Abbyy Finereader? Do I need it?
 
Thanks.

A:Microsoft Word has stopped working

 MS Office has a Repair function.  Click Start -> Control Panel -> Programs and Features.  Scroll down to the MS Office 2013 entry and click on it.  Click the Change button.  Then click the Repair radio button and follow the onscreen instructions.  
 
Good luck.

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RELEVANCY SCORE 56.8

Hello,
I have an error with Microsoft Visio, everytime when open the program, show this error:

"microsoft visio has stopped working"
This is the event:
Log Name:      Application
Source:        Application Error
Date:          
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PC
Description:
Faulting application name: VISIO.EXE, version: 14.0.6106.5000, time stamp: 0x4df4946d
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000005
Fault offset: 0x0002e39e
Faulting process id: 0x18b8
Faulting application start time: 0x01cc993d3ff16ca3
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\VISIO.EXE
Faulting module path: C:\Windows\SysWOW64\ntdll.dll


Thanks

A:microsoft visio has stopped working

Sir, i found the most Visio Error from Bluetooth add in , so please try these steps , i hope it works for you :
 

 
(1) Go to C:\Program Files\Microsoft Office\Office12.
(2) In this folder, right click Visio.exe, and select "Run as Administrator".
(3) Go to Tools >> Trust Center >> Add-ins.
(4) At the bottom of the Trust Center dialog box, select Com Add-ins in the manage dropdown and click Go.
(5) Uncheck "Send to Bluetooth" checkbox.
(6) Click OK, and Exit Visio.

 
 
Regards,
 MCP | MCTS | MCITP

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RELEVANCY SCORE 56.8

A week ago I installed Microsoft Office Small Business 2007 upgrade on top of Windows 2000, with no problems at all until now.

When I now open up Outlook 2007 after about 30 seconds I get an error message:-
Microsoft Office Outlook has stopped working, windows is collecting more information about this problem.

I then asked if I want to send more information about the problem to Microsoft.

The next message:- A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Outlook closes and goes back to desktop.

I have looked on the Microsoft Office for updates or patches but there is nothing.

I am very concerned I cannot open this program as I have hundreds of contacts, email accounts and valuable data there.

If I uninstalled Office 2007 and re-install it again, will all my data still be on the computer, or will I loose everything?

Help please
 

A:Microsoft Outlook has stopped working.

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RELEVANCY SCORE 56.8

Hie. Please I need your help.
Yesterday I tried to open microsoft word
and a pop-up massage comes
Up sayin microsoft office has stopped working!
Windows can check online solution...
How can I fix this?
 

A:Microsoft Word has stopped working

Since you've given no info about the installation, I'm going to guess this was a trial version on a new computer? It only works for a specified number of documents and then you must purchase a license key to keep it going.
 

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RELEVANCY SCORE 56.8

I get the message microsoft 8 has stopped working when trying to print spreadsheet or database, i have tried the microsoft download solution and at the end i just get the blue screen, i am contimplating doing a uninstall and reinstall with the microsoft 8.5 disk. I am a little apprehensive about doing this with vista and would like to know if anyone has had success with the reinstall solving this problem and if this the solution? Can i expect any ny problems with the reinstall? I am using a dell dimension c521 with visa home premium 32 bit.

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RELEVANCY SCORE 56.8

I've been using the same outlook 2010 for over a year now, with no problems..
2 days ago I started getting 'Microsoft Outlook has stopped working' messages.

The message pops up every time after about 30 seconds from starting Outlook.

I'm not particularly computer savvy, so forgive any details I may miss out.

I've made another outlook account under a different windows profile and it works just fine..so not sure what the problem is.
I've tried to make a new acct on the original profile, but still doesnt work.

A:Microsoft Outlook has stopped working.

- does the error message offer any advice..??

click on Help at the top of the outlook screen
you can run a diagnostic test of your Office installation

- might give you some clues..

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RELEVANCY SCORE 56.8

Hello I spoke to a tech about my computer and we figured out that half of my services was not running, he told me for $350 he could fix it, he told me that he thanks that I have been hacked, half of my services are stopped, what do I have to do to get my computer operating the way its suppose to? 
 
P.S. In admistrative events it shows errors and warnings and criticals in dns client server please help

A:my microsoft securities stopped working

Let's run some scans and see what we find.This scan takes quite a long time to run, so be prepared to have the time to allow this to run till it is completed.***Please note. If you run this scan using Internet Explorer you won't need to download the Eset Smartinstaller.***Click on this link to open ESET OnlineScan in a new window.The ESET Online Scanner page will open, click on Yes, I agree to the trems of use, then click on Start, the scan will now begine.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.Double click on the icon on your desktop.Check "YES, I accept the Terms of Use."Click the Start button.Accept any security warnings from your browser.Under scan settings, check "Scan Archives" and "Remove found threats" Click Advanced settings and select the following:Scan potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth technologyESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.When the scan completes, click List ThreatsClick Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.Click the Back button.Click the Finish button. Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start au... Read more

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RELEVANCY SCORE 56.8

Hi I have visio 2007 files but I've installed visio 2013 on my windows 7 enterprise.
When I open 2007 visio file on visio 2013 system auto-start convert and crash. 
I tried repair office, repair visio, uninstall and re-install office 2013 + visio 2013 but same issue.
Could you please help ?
event mgr details:
Faulting application name: VISIO.EXE, version: 15.0.4927.1000, time stamp: 0x58ec8270
Faulting module name: VISLIB.dll, version: 15.0.4927.1000, time stamp: 0x58ec80cf
Exception code: 0xc0000005
Fault offset: 0x0025bc01
Faulting process id: 0x2240
Faulting application start time: 0x01d2f57442bfe02b
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\VISIO.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\VISLIB.dll
Report Id: 819e1cdb-6167-11e7-8623-10604b5de299

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RELEVANCY SCORE 56.8

Have Office 2007, all updates complete, ran Malwarbytes and AVG. Can not open any files saved on Word. Any clues??? Go to file open and receive the message Microsoft Word Has Stopped Working. Option check online or close the program. Check online does nothing.

Any ideas of what else I can do?

A:Microsoft Office stopped working

Hi, try and run repair http://support.microsoft.com/kb/924611

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RELEVANCY SCORE 56.8

microsoft works 8 stopped working cannot get into my data on the calender
microsoft was pre loaded on my window vista system
 

A:microsoft works 8 stopped working

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RELEVANCY SCORE 56.8

pre loaded software microsoft 8 stopped working cannot get into my calender where my work is help please
 

A:microsoft works 8 stopped working

please do not duplicate posts here
closing this post

continue here
http://forums.techguy.org/business-applications/1066298-microsoft-works-8-stopped-working.html
 

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RELEVANCY SCORE 56.4

Trying to start Outlook 2010, get message "Microsoft Outlook has stopped working".
(Same result in Outlook "safe mode".)
Outlook opens folder pane, message pane & preview pane. Then a popup with message above.
This is a Windows 10 system "upgraded" from Windows 7 about a year ago via GWX.
The email provider is COMCAST using an Exchange Server via RPC/HTTP connection.
Since we're talking about Exchange Server, the data files are .OSTs.
SFC finds no problems, and neither does CHKDSK.
Event log is cryptic to me (aren't they all?) but names "WINDOWS.UI.XAML.DLL" as faulting module.
I believe this module to be a component of KB3194496, recently installed via Windows Update.
It seems clear to me that this is a Windows Update issue.
There are no available Restore Points.
(event pasted below)
Has anyone else seen this?

Is there a work-around?

Thanks In advance...
----------------------------------------

Error log is:

Log Name: Application
Source: Application Error
Date: 10/15/2016 1:01:39 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Donna-HP
Description:
Faulting application name: OUTLOOK.EXE, version: 14.0.7172.5000, time stamp: 0x5785a873
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.14393.187, time stamp: 0x57cf9c3e
Exception code: 0xc000027b
Fault offset: 0x008b7a98
Faulting process id: 0x21ac
Faulting appl... Read more

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RELEVANCY SCORE 56.4

Hi all, I am receiving the following error log when trying to run event viewer and other programs:

Description:
Stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: mmc.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc3f1
Fault Module Name: mscorwks.dll
Fault Module Version: 2.0.50727.4959
Fault Module Timestamp: 4d4cc7fa
Exception Code: c0000005
Exception Offset: 0001ed1e
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

I have tried lots of debugging techniques, system restores, etc. and can seem to fix it, any ideas?

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Can you run your Anti-virus and Anti-malware programs?

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RELEVANCY SCORE 56.4

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Genuine Intel(R) CPU 585 @ 2.16GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 1
RAM: 2939 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1342 Mb
Hard Drives: C: Total - 305242 MB, Free - 213334 MB; I: Total - 168172 MB, Free - 143673 MB;
Motherboard: TOSHIBA, Portable PC, Base Board Version, Base Board Serial Number
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

I need a solution to this problem, if possible. This event happens just about ever other time I load the program. Usually, after I close and reopen the program it will start ok. Thanks.
 

A:Microsoft Office Word has stopped working

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RELEVANCY SCORE 56.4

Hello again,

This thread is in relation to the other thread that I had created not too long ago. Over the course of the weekend, I've experienced some trouble when I had attempted to open my "Device Manager" in Windows 7 Ultimate SP1 x64. I opened under "System" in Windows 7, but it gives me a window that the MMC console has stopped working.

I've tried accessing through "Administrative Tools" under Control Panel. The problem remains the same. Therefore, I've tried reinstalling the entire operating system - but the problem remains the same. From my own research, the only way on preventing MMC from crashing is - disabling certain services and functions at startup (in this case, the "Themes" services). I've found out from one user (albeit running in a different operating system) who has a similar problem and it's all exhibited from these two links - here and here. I've followed that step and so far - all thing's are relatively stable.

I've also did an SFC (System File Checker) check in Windows 7, but they have failed to fix some of the problems relating to my issue.

To summarize, each time I wanted to access my hardware profile for my desktop system in Windows 7, the computer has kept crashing. I'm hinting that my hard drive is about to go bust any day now.

If you need any more information in regards to my hardware, please let me know. Also, what can I do to prevent MMC from crashing again in the future?

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RELEVANCY SCORE 56.4

I uninstalled, tried to reinstall. all options are labeled "xbox 360" which i do not have and have never had. How do i get these games back?

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RELEVANCY SCORE 56.4

After a recent Microsoft update, the cd/dvd player on my computer has stopped working.  Previously, it worked just fine.When I checked in the device status, it says "This device is working properly."  However, when I put in a dvd, it spins a little and then a pop up box tells me to insert a disc into drive E.  I have tried uninstalling and reinstalling the video graphics, etc., but to no avail.  In addition, I tried to update the drivers and that still did not work.  (The cd/dvd drive is listed as hp DVDRW SU 208GB SATA in properties.)  I have also tried to play an audio cd, but that doesn't work either.    

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