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Lenovo Thinkpad Yoga 12 Broken Screen

Q: Lenovo Thinkpad Yoga 12 Broken Screen

My laptop's screen is shattered and is no longer protected under warranty. I have been having a very hard time locating the correct replacement part for the model which is a ThinkPad Yoga 12. I was hoping someone here might be able to point me in the right direction, as replacing a screen is far cheaper than buying a new laptop. cheers!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Thinkpad Yoga 12 Broken Screen

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RELEVANCY SCORE 84.8

The charging port for my Lenovo Thinpad Yoga 15 is broken. A small part in the charging port fell out.When placed back into the port it will cause the laptop to turn on but not charge.Below you will see the charging port with and without the small part inserted and the small part itself.The error message which is also shown below pops up when the small part is re inserted and laptop powered on. I think it could be a problem with the AC power jack.Machine Type : 20DQCTO1WWAny suggestions to fix this problem.Thank you.

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RELEVANCY SCORE 84.8

The charging port for my Lenovo Thinpad Yoga 15 is broken. A small part in the charging port fell out.When placed back into the port it will cause the laptop to turn on but not charge.Below you will see the charging port with and without the small part inserted and the small part itself.The error message which is also shown below pops up when the small part is re inserted and laptop powered on. I think it could be a problem with the AC power jack.Machine Type : 20DQCTO1WWAny suggestions to fix this problem.Thank you.

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RELEVANCY SCORE 80.8

Hello,  The display of my Lenovo Thinkpad X1 Yoga first generation broke and the guarantee has not expired yet.Also the display has quite some scratches from the keyboard when closing the laptop (which as I've read is a common problem with this model). Is the replacement covered by guarantee? I've already had the laptop sent in some time ago due to a cracked cover, which somehow got larger over time without ever dropping it (also a common problem as I've read in some forums and heard from people I know that experienced the same problem).  I'm looking forward to an answer,  Thanks in advance! Anton 

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RELEVANCY SCORE 80.4

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 78

As title says, sadly I noticed that I have some cracks in the lower left corner of my laptop.The computer is not protected by a warranty anymore, and what I am asking (if is possible) is some kind of help regarding the price, what I have to do in this situation, etc.I live in Italy btw.Thanks everyone for the support. Luca

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RELEVANCY SCORE 75.6

The symptoms:One day when you've opened or closed the lid as you would with normal use, you here a pop and notice that the screen has separated from the lid body in one of the corners near the hinge (the screen glass may or may develop a crack a that point). If you chose to do nothing though, this problem will only get worse and, eventually, the screen glass will crack.  The problem:The root cause of the problem is the use of glue/adhesive applied by the manufacturer to keep hinge assembly attached to lid body. After a while the glue fails to hold the hinge in place and it separates from the lid. When that happens (with a pop), the hinge mounting plate (made of steel) is now moving freely between the screen and the lid so when you try to move the lid, it's pushing against the back of the screen causing screen glass to bend outward. This applies to ALL Lenovo Yoga series notebooks as their hinge design is the same and Lenovo is aware of it... but choses to do nothing. Support:Given that Lenovo designed this hinge and chose the materials and methods to assemble it, you would think that it would take the responsibility for it failing to last passed warranty. Unfortunately, no such luck. When you call support, you get nothing but denial and blame for mishandling their state-of-the-art product and causing it to fail. So you end up with a total disappointment on your hands and a bitter taste of unfairness. Repair:The hinge can be repaire... Read more

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RELEVANCY SCORE 74.8

please i need some help when i update drivers on my laptop touch screen is disable and i get back to restore point after that i upgrade windows from 8.1 to 10 touch screen is disable and i get back to win 8.1 now windows update make in update to windows its still 8.1 put the stupid driver touch screen is disable plaese help me i cant make any update or upgrade to win 10 becouse the stupid driver will go to hidden drivers in device manager all please help me the driver is hidden i cant enable it 

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RELEVANCY SCORE 74.8

I haven't seen any topics that seem to quite replicate the specific problem I have, so here I am.Without warning, the screen of my Lenovo Thinkpad Yoga 11e tablet-notebook will turn black. It appears to be an "active" black rather than the screen turning wholly off. The rest of the computer is working normally during these times: audio carries on, keyboard and mouse input function, and nothing else seems to shut down or turn off. Keyboard, mouse, or touchscreen input causes the screen to return to normal briefly, but the only way to make it stop happening for sure is to restart the computer. I don't think it's connected to sleep functions, given that it happens while I'm actively using the computer.I don't know exactly why this happens, but it usually happens after long periods of use. At least once it has happened within an hour or so of being turned on for the first time that day, but I had a great deal of Chrome tabs open and that may have been similarly taxing. While this problem is not exactly disastrous, it is pretty annoying and well outside the acceptable boundaries of computer behavior, especially for a device I have had for only a few months. I would greatly appreciate help in rectifying this problem.

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RELEVANCY SCORE 74.8

I have ben dealing with problems with this touch screen since I got the laptop.  It has been continuously ghosting, while it got better after the June update, it still ghosts without touches, until you start using the touch screen.  When using the touch screen it starts drawing gray lines in between the point im touching and the point its ghosting to (the lines arent always direct). I recently wiped my the drive, reimaged to a backup from april and tried reupdating it.  When I got to the touch screen drivers, I got through the initial setup and told it to open the update when finished but the machine froze.  Now when I try to reinstall, I get to the finish page on the update tools install, have it open the updater, but the program immediately closes.Any help would be much appreciated.

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RELEVANCY SCORE 74.8

Hi all, Recently bought a Lenovo Thinkpad Yoga 14 (20DM) with Windows 10. But randomly the screen is flickering for a few seconds, then is back to normal. If a connect the HDMI to a TV, the laptop screen is flickering while the TV is working fine. I already updated Windows and all the drivers. Any idea or suggestion? Thanks and regards,Jose

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RELEVANCY SCORE 74

My X1 all of a sudden has a black line on the screen when the brightness is higher than ~ >40%. It's the OLED touchscreen version. It looks like this:  And without a question...happens 2 months right after the warranty expires. Already contacted technical support; anyone has a similar issue? Is a screen replacement most likely the only solution?

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RELEVANCY SCORE 74

I have a Lenovo Yoga 260 Type 20FD that keeps getting stuck on the Lenovo splash screen.  I can hold the power button, turn it off, back on and it will load fine.  Until the next reboot where it will get stuck at the splash screen.  I've updated BIOS to 1.63 and still no change.  I also reverted the OS back to factory default, but I still get he same behavior.  Anyone have any suggestions? 

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RELEVANCY SCORE 74

Is there a way to determine OLED screen on thinkpad X1 yoga via software ( system/device/display settings or similar) or via IMEI, Machine Type:20JD.. and Serial Number?  I've already tried these:- Look into Device Manager -> Monitor -> Generic PnP Monitor - Look into Device Manager -> Display Adapters -> Intel (R) HD Graphic 620 - Lokk into Lenovo.com using my S/N still can verify if my laptop has OLED display or not Does anyone show me how to verify whether or not my Lenovo Thinkpad X1 Yoga 2nd Gen monitor display is OLED.Thanks 

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RELEVANCY SCORE 74

Hello. Recently I acquired a ThinkPad Yoga S1 and now I have a problem with black screen. external monitor works fine, touch also works.I just cant get picture on laptop. laptop is running lastest BIOS 1.35/1.26same issue persist on windows 8.1 and windows 10. The problem start when the, Intel HD graphics drivers are installed. eny suggestions ? Best regardsMikkel

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RELEVANCY SCORE 73.2

Recently, bought Lenovo Thinkpad X1 Yoga 3rd Gen. Spent a premium price and I am very disappointed with the battery, even after optimization with low brightness. Why are they advertising 15 H?

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RELEVANCY SCORE 73.2

I updated to Windows 10 immediately when I started up my new Lenovo ThinkPad P40 Yoga. I now find it will not auto-rotate screen when I shift from laptop to tablet, portrait to landscape etc. How can this be enabled?

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RELEVANCY SCORE 73.2

Please help!! My Lenovo Yoga wend to a completely black screen and will not power down or reset itself
 

A:Lenovo Yoga Thinkpad - black screen, wont shut down

How to remove the battery from a Lenovo Yoga ThinkPad
 

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RELEVANCY SCORE 72.8

Dear All, As all of you aware , there;s an issue in the batch of Yoga laptops its ghosty screen I have a lenovo Laptop ( ThinkPad yoga and bought it long time ago , and i thought its w software issue and its already out of warranty and it has a well-known issue in the screen and its mentioned in the fourms , the screen has many shahodws and its ghosty Im really disappointed and need to escalated this issue to the hightest level .I will never use lenove laptops again!! PLEASE I NEED A SOLUTION!

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RELEVANCY SCORE 72

My S1 Yoga, 20CD-00B1US, is stuck with the screen off and the power LED stuck on. When I try to push or hold the power button it beeps two short beeps and the LED stays solid. I was running the Lenovo Bios Update Software directly from their site. The power cord was plugged in and no other programs were running (aside from background programs). Now it is just stuck like this. Any thoughts or help would be great. I can't even get it to force shut off. Thank you in advance!

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RELEVANCY SCORE 71.2

Hello community ! Since my bios update, my X1 yoga 20FE loop on the lenovo logo splash screen.Topo of what I can still do or not:- Press enter to normal interupt starter -> Ok- F1 to bios setup utility -> OK- F10 to hardware diagnosis -> NOT OK- F12 to choose temporary start device -> OK but I don't boot from an usb keySolutions? thanks a lot <3

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RELEVANCY SCORE 68

I hope someone can help me.  I am having an issue with connecting my Lenovo ThinkPad X380 Yoga to a USB-C Dock.  I have installed all of the drivers and enabled Thunderbold 3 within BIOS, however only the USB, LAN connections work when I plug the dock into the Laptop.  The two displays that are plugged into the dock via Display Port do not work and the laptop seems not able to detect the displays.  Things I have tried: Plugged in only one monitor using both VGA and DP but still nothing.Uninstalled and reinstralled the drivers.Ran the Lenovo support tool to make sure all drivers on the laptop are up to date.Power cycled both the laptop and dock. As I said the USB devices plugged into the dock seem to work fine as does the LAN.  I have tried to update the firmware on the dock however I keep getting the following message: ThinkPad USB-C DP Hub version can't be checked!Please power cycle the Dock to try again. I have powercycled but still have the same message.  I am all out of ideas as to why the displays do not work.   Any ideas? 

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RELEVANCY SCORE 66

Hey everybody, I just received my P40 last week as a replacement for another Lenovo device. So far, everything seems to work fine with one exception: When I turn the screen over to the "tablet position", the touch screen and the touch pen show erroneous behaviour.a) As soon as I make the first input with the touch pen, I cannot make any further input with my finger, so the touch input is simply turned off. The Windows setting to ignore touch input when the stylus is used is not active.b) When I try to tap buttons at certain areas of the screen, especially at the upper edge, the cursor of the stylus starts jumping around and shows up at the lower edge of the screen. That means that when I for example tap on the "X" symbol in the upper right corner to close a window, I actually click on some of the symbols in the system tray in the lower right corner. This problem stops occuring as soon as the angle between the two case parts (screen and keyboard) reaches/exceeds approx. 40. It does not matter if Windows is in "Tablet" or "Desktop" Mode. I already tried to manually install another Wacom driver mentioned at https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Wacom-Tablet-Service-for-ISD-Driver-Win... and https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P40-Yoga-issues/td-p/3293985. I had no luck trying driver versions 7.3.3.12, 7.3.4.8 and 7.3.4.13. I would really appreciate your help since this issue makes working in the tablet position... Read more

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RELEVANCY SCORE 65.6

Bought the latter and considering the former as a second A/C adapter. Does anyone know if it would work? I expect it to, but just looking before I leap.





Fully patched, updated devices > Stock, unrooted: Verizon Samsung Galaxy Note9 | Unlocked HTC U11 || LineageOS, rooted: Verizon Samsung Galaxy S5 || Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga

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RELEVANCY SCORE 64

Hi,I have a Lenovo Yoga 2 13 Silver case and since 2 weeks ago my bottom case and also the display case, both on left side, are broken.Where to find replacements? Regards,Catalin

A:Broken case Lenovo Yoga 2 13

Hi ccatalin30 , 
 
Welcome to the Community Forums. 
 
Herewith are guide to ordering parts :
How to Lookup and Purchase Accessories, Upgrades, and FRU/CRU Replacement Parts-
Service parts ordering for Europe, Middle East, and Africa (EMEA) 
 
When getting OEM parts , best to use the specific part number .
You can check it using your serial number here from the parts lookup page.
Hardware manual here. Service locator here .
 
Hope this help answer your query. 
 
Regards

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RELEVANCY SCORE 64

I've had my Thinkpad Yoga 14 (20FY) for a little over a year now. And one by one over the months, the plastic inside each USB port would break off as a unplugged peripherals in a normal fashion. I feel this might be a defect considering I've never had this problem with any other computer in my life, much less all three ports.  So anyway, has anyone had this problem? I'm looking for replacement USB sockets online but can't find them for this model. 

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RELEVANCY SCORE 64

Hi guys, I purchased a Lenovo Yoga 900 last week from an online seller here in Germany. When it arrived, I did a full system check to make sure everything is working on this close to ? 1400 machine. It turns out everything except the internal microphone is working fine. Specifically, I cannot use the microphone whatsoever. I just hear a loud, static noise when I listen to the mic through the speakers. When I say something, I don't hear anything I say though, only the static.  So I tried updating all my drivers and playing around with the properties of my microphone like changing levels up to all the way down and disabling/enabling various sound effects. All this didn't resolve my issue. So I tried more invasive stuff like updating my BIOS and, as a last resort, reset Windows 10. To all avail, this also didn't resolve my issue. So I am out of answers now and suspecting that my built-in microphone has been poorly shielded or has some broken wire somewhere.  What do you guys think? I can't find anything about microphone issues on the Yoga 900 and wanted to make sure that it's in fact a hardware fault.

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RELEVANCY SCORE 64

Bought my lenovo yoga 720 13inch from my dads friend about 6 months ago. He used the laptop for a few months and left it with my dad when he left the country. I used the laptop for a while just to check it out and fell in love with it. So i asked my dad if he could buy it from him, he agreed but his friend sold it barely below the original price as it was'nt used much. 6 months in, i'm enjoying everything about this laptop and suddenly the right hinge breaks and cracks half of the screen. I was absolutely devastated as i had no warranty and repairing it would be expensive. With much effort i convinced my dad to send it for repairs and was able to use for another month before it broke again. Money gone down the drain. After a bit of research i found out that many people had the same problem, i just feel so cheated. I'm about to go into university with no laptop and i'm doing an IT degree. My dad won't fund me as he's already paid so much for the laptop, I might have to start part time work now just to get money for a new laptop. No words can explain how dissapointed i am at lenovo as this isn't a problem caused by the customer, rather a fault with the companies engineering (you can't tell me thousands of people who've experienced the same problem are the cause of it). It's a shame because I loved everything about this laptop and believed it was worth every penny. I feel worse for my dad who has to see his hard earned money go down the drain. heres a pic of the b... Read more

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RELEVANCY SCORE 64

I bought a Lenovo Yoga 730 15" Laptop a couple months ago. I have never misused or mishandled it but tonight when switching from tablet mode to regular mode, there was a problem with the right hinge. Part of the right hinge popped off and now it seems that the screen (the glass part) is coming apart from the back of the laptop, especially when closing the computer. I don't know what to do as I am worried that further damage may occur to the computer/screen and this is a great concern as I have had it for such a short period of time. I am unsure as to what caused it to break as I was handling it quite normally but I think there may have been a problem with the hinge when it was manufactured as it was a little loose before it popped off. Thank you in advance for any help.

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RELEVANCY SCORE 63.6

Is this thinkpad pen pro comptabile with this Thinkpad Yoga 15? Pen: 4X80H34887Thinkpad: 20DQ0037SP  

A:Lenovo Thinkpad S5 Yoga 15 - Thinkpad Pen Pro

Pen: 4X80H34887Thinkpad: 20DQ0037SP  

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RELEVANCY SCORE 63.2

Bought a Lenovo yoga 3 tablet 10 inch just over a year ago and for half of that the charger port has been very temperamental and has now stopped working totally . Have bought numerous chargers but in vain and was wondering if it would still be covered by any type of warranty ? I've had to resort to purchasing another tablet at a cost of 60 until it's repaired which was ill affordable TBH 

A:Lenovo. Yoga 3 broken charger port

Hi Sandie247, 
 
Welcome to the Community Forums.
 
You can check if your warranty is active from here and call in technical support.
Otherwise , have it check with your local service center.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 63.2

Hey guys ,my lenovo yoga 910 flex cable is broken as seen highlighted in yellow in image attached, can some one help me how to find this cable and the information about this will be so kind of you thanks

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RELEVANCY SCORE 63.2

I opened the Lenovo Vantage program this morning and found that it is not working anymore. It used to work just fine and I didn't change anything. The Button to change the options cannot be clicked anymore. Overall the entire program looks very different. For now I can't change any of the settings (e.g. battery oder noise). I tried reinstalling but it didn't work for me. I would love to get a solution for this. 

A:Lenovo Vantage suddenly broken on Yoga 730 IWL

Hi I am seeing the same issue. Looks to be an issue on Lenovo's end. Hopefully it is fixed soon. In the mean time, I just downloaded my driver/bios updates manually.

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RELEVANCY SCORE 63.2

Hi, My Lenovo Yoga 2 pro (VIUU3 NM-A074 I7-4500U 8G ) suddenly dead last month during a storm. I'm trying to replace the broken components (no 300$ to buy a new one) I'm unable to identify these components (PQ1,PQ2) I think there are two serial transistors but unable to see the reference (burnt). ? And these seem to be capacitors (PC158) ? Could someone send me a photo or the reference of these components ? Thanks in advance. 

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RELEVANCY SCORE 62.8

A few weeks ago, my L380 yoga just underwent a motherboard replacement, and that took such a long time. Now, ANOTHER PROBLEM HAS SURFACED. THE TRACKPOINT ON THE LAPTOP IS BROKEN. The TrackPoint is my main input device for pointing, and without it, I struggle to use my computer effectively. I have tried checking drivers and reinstalling, but nothing worked. An external USB mouse works as well as the touchpad, but I RARELY USE THOSE AS THEY ARE INCONVENIENT. 
 
 

A:LENOVO L380 YOGA broken SECOND PROBLEM IN 2 MONTHS!

The TrackPoint only moves up and down, and when I move it sideways, either way, it doesn't move or skips right to the side of the screen.
If anyone has a quick fix for this please please please let me know. I need this computer to do important work, I don't want to send my computer to them and wait for who knows how long.
 
This forum seems like the most helpful place out of all the Lenovo support services.
 

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RELEVANCY SCORE 62.8

A few weeks ago, my L380 yoga just underwent a motherboard replacement, and that took such a long time. Now, ANOTHER PROBLEM HAS SURFACED. THE TRACKPOINT ON THE LAPTOP IS BROKEN. The TrackPoint is my main input device for pointing, and without it, I struggle to use my computer effectively. I have tried checking drivers and reinstalling, but nothing worked. An external USB mouse works as well as the touchpad, but I RARELY USE THOSE AS THEY ARE INCONVENIENT. 
 
 

A:LENOVO L380 YOGA broken SECOND PROBLEM IN 2 MONTHS!

The TrackPoint only moves up and down, and when I move it sideways, either way, it doesn't move or skips right to the side of the screen.
If anyone has a quick fix for this please please please let me know. I need this computer to do important work, I don't want to send my computer to them and wait for who knows how long.
 
This forum seems like the most helpful place out of all the Lenovo support services.
 

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RELEVANCY SCORE 62.4

Hi, In October 2017 I bought a second hand Lenovo Yoga Thinkpad S1 on Ebay from a retailer in Germany. I live in Belgium.A few days ago one of the keycaps (the "{ [" key) broke off. The hinge is still intact. I messaged the seller and he told me that they don't have spare parts in stock.Can I still get a new keycap from Lenovo? Thanks in advance!

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RELEVANCY SCORE 62.4

HOLA.  Pues en mi caso hace un mes compre un lenovo thinkpad yoga 14 nuevo.  pero desde que  lo compre no he podido ussarlo bien. principalmente  he tenido problemas con el  teclado con las teclas SHIF, ya que cuando las presiono la de la izquierda borra lo ultimo escrito, y si  uso el SHIF derecho, es como si presionara ENTER. Ademas  para borrar no me funciona el sostenido de la tecla BACKSPACE, sino que me toca precionarla  repetidamente para borrar una por una cada letra.he buscado los drivers del teclado haber si es eso, pero no los he conseguidoaparace garantia vencida. que me recomiendan... aaa y la pantalla tampoco gira cuando lo pongo en modo atril o tableta, esto pasa desde que  actualice el windows.

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RELEVANCY SCORE 62.4

OS: Windows 10Machine: Lenovo X1 Yoga Installed latest Synaptics Ultranav Driver (19.23.4.99) Restart with dock connected (+ mouse) Open an affected appScrolling from trackpad + mouse works in all applications UndockScrolling from trackpad doesn't work in the affected applications Redock (+mouse)Scrolling from trackpad doesn't work in the affected applications UndockScrolling from trackpad doesn't work in the affected applications Redock (without mouse)Scrolling from trackpad (while docked) doesn't work in the affected applications UndockScrolling from trackpad doesn't work in the affected applications UndockScrolled with the touchscreen, works fineScrolling from trackpad doesn't work in the affected applications To resolve the issue, one can close and reopen the affected application and it will work until the next undock.List of affected applications so far in my experience:- Vivaldi (web browser)- Slack Any suggestions or anyway to troubleshoot? Much appreciated.

A:Lenovo/ThinkPad X1 Yoga 2nd

what dock? so someone with same hardware can test.

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RELEVANCY SCORE 62.4

When Laptop starts, it show originalscreen color but after a few seconds it gets discolor in yellow shade. please advise how to resolve it

A:lenovo thinkpad yoga 12

Need more data, bios run?

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RELEVANCY SCORE 62.4

OS: Windows 10Machine: Lenovo X1 Yoga Installed latest Synaptics Ultranav Driver (19.23.4.99) Restart with dock connected (+ mouse) Open an affected appScrolling from trackpad + mouse works in all applications UndockScrolling from trackpad doesn't work in the affected applications Redock (+mouse)Scrolling from trackpad doesn't work in the affected applications UndockScrolling from trackpad doesn't work in the affected applications Redock (without mouse)Scrolling from trackpad (while docked) doesn't work in the affected applications UndockScrolling from trackpad doesn't work in the affected applications UndockScrolled with the touchscreen, works fineScrolling from trackpad doesn't work in the affected applications To resolve the issue, one can close and reopen the affected application and it will work until the next undock.List of affected applications so far in my experience:- Vivaldi (web browser)- Slack Any suggestions or anyway to troubleshoot? Much appreciated.

A:Lenovo/ThinkPad X1 Yoga 2nd

what dock? so someone with same hardware can test.

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RELEVANCY SCORE 62.4

Hello all, I have a 2015 yoga thinkpad 12 with 500GB HDD and the 16GB SSD m.2.I just reinstalled Windows 10 version 1809 onto the Hard Drive.  Can someone tell me what I need to place on the 16 GB SSD?   What is the function of the 16GB SSD? Presently it's empty.Any insight would be appreciated. Thank you.













Solved!

Go to Solution.

A:lenovo thinkpad yoga 12

Hello and welcome,
 
That SSD is used as a cache for the main drive.  You need to install express cache software.  Don't know if running the cleanup utility is required, but linked below.
 
https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-YOGA-SERIES-LAPTOPS/THINKP...
 
https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-YOGA-SERIES-LAPTOPS/THINKP...
 
Z.

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