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Lenovo - Flex 4 1470

Q: Lenovo - Flex 4 1470

I am thinking about purchasing the following and wonder if someone would tell me what they think about it or if they already own one and how they like it:

Lenovo - Flex 4 1470 2-in-1 14" Touch-Screen Laptop - Intel Pentium - 4GB Memory - 500GB Hard Drive Weighs 3.86 lbs. and measures 0.8" thin

http://www.bestbuy.com/site/lenovo-...D=1&siteID=je6NUbpObpQ-X_jbAmd8IenR6wnXAaenjQ

RELEVANCY SCORE 200
Preferred Solution: Lenovo - Flex 4 1470

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A: Lenovo - Flex 4 1470

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RELEVANCY SCORE 88.8

I've seen a few times where I have not used my Lenovo for a several minutes it will go into "sleep mode" and I have to hit the power button to open it again. But it is asking me to sign in. I have to turn it off by holding the power button and then turn it back on. And then it will start showing my normal desktop. How can I stop that "sign in" from showing? I never created a password and didn't think I need to do that.
Can anyone help?

In Sign In Options it has "Password.... Your account doesn't have a password. You must add a password before you can use the other sign-in options."
Whatever that means???? I never created a password and don't understand why it is asking me to "Sign In" when I turn in on from the Sleep mode.

(Win10/64 bit)
 

A:Lenovo Flex 4 1470

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RELEVANCY SCORE 88.8

Bought my Flex 4 several months ago and every so often IO get a little pop-up at bottom right of screen saying something like "Lenovo Credential Needed."Just what is this and what do I have to do? I don't want to click on it and then find out I did something I should not have done or have signed-up for something I didn't want, etc.Can someone enlighten me?

A:Lenovo - Flex 4 1470 2-in-1 14"

Hi there, Alicez           -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You can try setting the credentials for this device in the Windows Credential Manager: http://windows.microsoft.com/en-us/windows7/what-is-credential-manager You can locate the Credentials Manager by clicking the Windows start button and typing in "Credentials".
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 88.8

Does anyone have a Lenovo - Flex 4 1470? (Win10/64bit) I bought mine in July 2016 and yesterday when I signed on I got a pop-up from Lenovo telling me about a "critical" Lenovo update. I am pretty sure if was referring to BIOS update = v.0vcn.22ww / 120 MB.
I clicked for it to install and then another pop-up saying something about it (possibly) changing binaries, etc. I didn't know what that was all about and so I cancelled the downlod.
Today I phoned Lenovo and spoke to a woman who said "they" didn't recommend downloading/installing updates to BIOS unless I was having problem with this laptop.
As I asked, does anyone else have a Lenovo Flex 4.1470? If so, did you get this critical update notice and if you did, did you install it?
I am 81 years old and know nothing about these things and wonder if I should just forget about downloading the BIOS update? Or whether it MUST be downloaded for this Lenovo to operate properly.
Thanks for any help.
 

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RELEVANCY SCORE 88.8

Bought my Flex 4 several months ago and every so often IO get a little pop-up at bottom right of screen saying something like "Lenovo Credential Needed."Just what is this and what do I have to do? I don't want to click on it and then find out I did something I should not have done or have signed-up for something I didn't want, etc.Can someone enlighten me?

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RELEVANCY SCORE 87.6

Hi I was wondering if I could add a 2nd 256 gb M.2 SSD to my Flex 5 - 1470?Thanks

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RELEVANCY SCORE 87.6

Wondering if flex 4-1470 touch glass is compatible  with Lenovo flex 5-1470 touch glass 80XA0000US 14" ?...there are plenty of available parts on ebay.  I recently damaged my screen the lcd backlit is working, there is a crack that goes across the screen and unfortunely, the touch operation is not working.  I was looking to replace my 10 point touch glass and have not found any reputable site that have availablity. I have tried ebay,screenreplacement, and many other sites including ali express. The system turns on fine and i work on the laptop normally however the crack starting from the left most bezel and toward the middle is quite annoying. specs:Lenovo FLEX 5 80XA0000US 14" Laptop Computer (7th Gen Intel i5, 256GB SSD, 8GB DDR4, Win 10, Integrated Intel HD Graphics 620) Product Details  STYLISH 2-IN-1 ENTERTAINMENT POWERHOUSE  Gorgeous video. Enhanced, immersive audio. Optimized video chat features. It?s all here in the Flex 5, a stylish 14" 2-in-1 laptop with a powerful processor and long-lasting battery life. Boost your experience even more, with cutting-edge features like a fingerprint reader for ironclad security.7th Generation Intel® Core? i5-7200U Processor14" FHD (1920 x 1080) IPS TouchscreenWindows 10 Signature ImageIntegrated Intel HD Graphics 6208GB DDR4 2133 MHz of Memory (Upgradeable to 16GB)256GB PCIe SSDHarman® Speakers with Dolby® Home Theater®2 cell 52.5WHr Polymer; up to 7 Hours for FHDSt... Read more

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RELEVANCY SCORE 86.8

Hello I'm having a lot of trouble with the screen of my lenovo flex 3.Seems like every time (or almost every time) i try to pick it up, move it or flip it into tablet mode, the screen fails and i have a black screen with white lines crossing. I have to restart the pc (the hard way), therefore losing everything i was doing before this event.I bought this computer 1 year ago but I'm not a big computer user, i use it probably once a week or less, but it still seems like im using an old computer that can fail at any moment.Just to clarify, this computer never had any kind of "accident", never fell or never had any kind of bump. I dont move it from my home and its never been on a backpack. What can i do, or what can you do for fixing this computer? I hope you can help solve this problem. Thanks.

A:Lenovo flex 3 - 1470 screen failure

[UPDATE] it's getting harder and harder to restart the pc after this event...

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RELEVANCY SCORE 86.8

HiI´m from Brazil and I bought a laptop Lenovo Ideapad Flex 4 - 1470, in Washigton DC. However, I had a little accident with my computer and some keys from my keyboard laptop were broken, I´d asked some solution from Lenovo support and people has told me that due to I bought in USA I can´t have a replacement part her in Brazil. So, how do I get this keybooard to fix my computer? thanks!

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RELEVANCY SCORE 86.8

I am a writer and I use the keyboard almost exclusively so I need the touchpad almost NEVER.  In the absence of a keystroke chord or a set of strokes, I have to open Settings to get to Touchpad and Disable it.  Having Lenovo Settings out of order for so long is a major bummer because my fat hands continously mark large portions of text and when I hit the wrong [right?] key, ZIP the text goes away. If I'm not paying attention, that portion of my deathless prose is lost.   Hey! It happens.  OK? No, seriously, my warranty is about to expire and I would like to know if this thing is going to be fixed, or is there a set of keystrokes to disable the touchpad - like there should be?  Thanks guys.  I'm at laeva65  at  gmail Jack in Phoenix AZ

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RELEVANCY SCORE 86.8

Hi, I have a problem with my Lenovo Flex 3 keyboard in which several keys (1-4, 7-0, PgUp, PgDn, PrtSc, F10-F12) have trouble registering or do not register at all. This makes the laptop very inconvenient to use when programming or typing notes. Attempts to Fix:-Setting the keyboard's repeat delay to the shortest = No results.-Reinstalling the keyboard driver = No results-Holding the broken key at the very bottom left corner = Rarely fixes-Flipping my computer and shaking it to remove any particles inside the keys = No results-Having only English (United States) language pack and US keyboard  = No results-Reinstalled Windows = Temporarily fix-Removing the battery, holding the power button for a minute, and reconnecting the battery = Temporarily fix Diagnostic Tests:-The on screen keyboard works-External keyboards connected via USB works Additional Information:-Operating System is Windows 10-Machine Type: 80JK-All drivers are updated (Except for ACPI - Microsoft driver used)-BIOS Version/Date Lenovo BDCN71WW, 8/03/16-The faulty keys would sometimes work if the touchpad was touched-When the faulty keys did work, if the touchpad was touched, the keys would sometimes have difficulty registering- I have read the post "ideapad 700 15ISK - Keyboard missing keystrokes"  Since my laptop uses an internal battery, it is very inconvenient and time consuming to to reconnect the battery. Is there a fix for my laptop? I know for a fact that the Ideapa... Read more

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RELEVANCY SCORE 86.8

I have been using my Ideapad as both a laptop and a tablet and the hinge on the left side had started to crack and the screen is now leaning to the left. Is there any way I can fix this? I looked and it says the limited warranty I have doesn't cover this and I seem to not be able to get the Protection Plan either.

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RELEVANCY SCORE 86.8

Any one using a docking station for Lenovo Flex 5 1470 ? If so which model. I need to connect 2 external LCD and the USB-C port looks like data only so displaylink type of devices will not work. Also what is the difference between USB 3 and USB-C Data only , speed, 5 Gbs vs 10 Gbs Thanks Jay 

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RELEVANCY SCORE 86

hello i am having trouble with my flex 4 1470. my computer keeps multicliking everytime i use two fingers. here is a example. when i open firfox and i want to open a new tab and use one finger to move and other one to click. it open up multiple tabs like 3 to 5 and another example is when i need to click on somthing to turn off or on it multi clicks back on. it also happens with word. when i move the courser to a word it highlights the whole page. i have tried everything, i changed the settings on mouse settings and nothing. i replaced touchpad and nothing. i noticed that when i roll back the update it works great but the couser is so slow at max speed. what do i do to fix this, this is verying annoying it keeps multi clicking with the latesn update and if i remove the update it slow as a snail.  

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RELEVANCY SCORE 86

My ~2 week old Lenovo Flex 5's screen started to flicker a few days ago and the issue has become progressively worse since then to a point where most of the screen is covered by black flickering at times. The computer starts fine, but when the computer is moved and especially when the screen is moved up or down the flickering appears. Sometimes the flickering only starts after the computer has been on for a few hours (restarting the PC fixes the issue for a short while). I have tried updating to the latest Intel graphics drivers in the device manager to no avail. I then tried uninstalling the display drivers from the device manager, that only seemed to work for a short while. Is this a faulty screen that should be RMA'd immediately or is it likely a software-related issue?

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RELEVANCY SCORE 86

Hey all, Im currently working in a cruise ship and some water got into my Lenovo Flex 4-1470 80SA. The motherboard is shot. I'm wondering what motherboard to buy or if there is a similar computer I can just buy and  put my old hard drive into a new computer. I'll be in Europe through October and haven't been able to find the flex 4 at all. Any artifice at all would be great!! other specs:Intel Core i7-6500UAMD Radeon R5 M430 graphics16gb ram 

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RELEVANCY SCORE 86

I'm trying to boot into bios. What keys do I press to do this?





ThinkPad Edge E555, AMD A10-7300 1.9 GHz quad core, 8 gigs RAM









Solved!

Go to Solution.

A:How to get Lenovo IdeaPad Flex 4-1470 to boot into bios

According to the user's guide, you press the Novo button with the system fully shut down.  Is that not working for you?
 
(English) User Guide - Notebook
 
Z.

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RELEVANCY SCORE 86

I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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RELEVANCY SCORE 84.8

Hello all, I just purchased a Flex 5 1470 80XA for simple drawing purposes for a project my company is working on and the HID Compliant Touch Screen driver is not on the machine.  I am currently on the latest Windows 10 and BIOS builds. Now, I have scoured the forums and the internet at large and I can't find a consistent answer on why this is the case or how to fix it. I have attempted every solution that I have located with no luck. Anyone nave a solution?

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RELEVANCY SCORE 84.8

Have had a Flex 5 1470 for 2 weeks and today for several hours I ran into this issue where whether it was connected to power or working on battery power I could use the laptop only for around 3-4 minutes before it woud unexpectatly shut off (literally an immediate BLACK screen). I could then power it back on and continue to work for another 3-4 minutes before this would happen again. I downloaded a CPU thermometer and heating was not the issue (was operating well below the operating temperature for the i7).  Any ideas of what was going on? What might have caused this issue and more importantly how to resolve this issue? Your feedback is appreciated!

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RELEVANCY SCORE 84.8

Hi all, I have owned a Lenovo Flex 4 1470 2-1 for about a year now. At the beginning of this year, I noticed that my keyboard and trackpad had been disabled. I quickly realized that they would be promptly reactivated when I switched into a tablet position. Occasionally, upon restart or resetting the computer, the normal keyboard/trackpad function will return. Every time this happens though it rarely lasts longer than a day. Sometimes, it has returned even when I did nothing to fix it. Sometimes, if I held my laptop at a certain angle, or applied pressure to the base of the laptop, the function would return momentarily. Overall, the tablet/laptop hybrid function has been acting erratic and unnatural. I have already tried restarting my computer, reenabling the trackpad in lenovo's settings application, resetting my PC(both without removing personal files and removing personal files) as well as running countless virus and malware scans. I would return it to costco where I purchased it from, but my laptop is very important to me and Costco typically ships it out to the manufacturer for troubleshooting. Returning to Costco is a last resort that will be time consuming and cumbersome to my work and school.  Please help, I have been using an external keyboard and mouse for much too long.  Again, for reference, I own a Lenovo Flex 4 1470 running Windows 10. Thank You!

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RELEVANCY SCORE 84

Hello, I have had my Lenovo Flex 4-1470 laptop for about half a year now, have always taken careful precaution when carrying it, etc. Recently, Upon touching the touchscreen on the right side and bottom of the screen, I am experiencing these "ghost" or "phantom" touches where I touch that part of the screen and it presses on a random part of the screen. The middle and left sides of the screen do not seem to be affected, however, the top of the screen seems to refuse to calibrate to my finger correctly despite calibrating the screen many times. I have updated the touchscreen driver to find that I already have the best and newest version so that cannot be my issue. I have seen that this was a common issue on the Yoga 3-14, and that there was a firmware fix to this... So far the only "fix" I have seen to this issue is disabling the touchscreen altogether, but I bought this laptop specifically for the touchscreen capabilities. I have not physically damaged the laptop, so I am curious on why this is happening.  Is there a firmware fix or something to that extent or will I have to send the laptop to Lenovo and get it repaired? Any Help would be appreciated --Kaitlyn

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RELEVANCY SCORE 84

Hi there,My Lenovo Flex 5's screen started to flick and sometimes most of the screen is covered by black flickering . When it is moved and especially when the screen is moved up or down the flickering appears. I bought this laptop new 3 weeks ago and I do not live in the United States and my laptop is not covered under international warranty plus it is not made in Brazil and it cannot be fixed in here because they do not have the necessary components.  Can I ship my laptop to the US for repair or is there something else I can do?Regards,Ana

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RELEVANCY SCORE 83.2

every time i use word, or firefox, or anything. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tap i click it it one and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open any tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. what do i do?

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RELEVANCY SCORE 83.2

every time i use word, or firefox, or want to click on somthing or tun off by clicking it double clicks. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tab i click it ones and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open many tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. i tryed the mouse settings and nothing still the same thing. what do i do? i tried everything and nothing. its kinda getting annoying. 

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RELEVANCY SCORE 83.2

I've noticed for some time that my relatively new ~1 year Lenovo Flex 4 yoga, which has switchable graphics, has been running slower.  For instance, VLC has been unable to run certain movies, and running gameshow to record my powerpoint talks now leads to freezing and inability to save movies.  I finally found some free time to try a very basic 3D game (broforce, the overworld, 2 seconds into the game), and then my computer instantly slowed and shut itself off.  I downloaded the Heaven Benchmark 4.0 and the same issue occured, it barely rendered graphics and then froze.  I have all of the latest drivers and updates installed via a clean install.   Put simply, my computer is now completely unable to perform the most basic tasks that seem to be gpu related without slowing to a crawl and shutting itself off.  This includes very old games, new games, benchmarks, and even python rendering medium to large images.   Please please advise some tests I can do to see if this is a software issue.  I work a very very very hard job and this computer is my lifeline, and I need it not to have this issue.

A:Lenovo Flex 4 - 1470 suddenly can't run basic games, graphics benchmark, shuts itself off

I see that the AMD driver is indeed being used for broforce and for the horizon test, and that the GPU usage shoots to 100% and the gpu gets to over 100C instantly (within 5 seconds).   Hardware or software issue, thoughts?

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RELEVANCY SCORE 83.2

I've noticed for some time that my relatively new ~1 year Lenovo Flex 4 yoga, which has switchable graphics, has been running slower.  For instance, VLC has been unable to run certain movies, and running gameshow to record my powerpoint talks now leads to freezing and inability to save movies.  I finally found some free time to try a very basic 3D game (broforce, the overworld, 2 seconds into the game), and then my computer instantly slowed and shut itself off.  I downloaded the Heaven Benchmark 4.0 and the same issue occured, it barely rendered graphics and then froze.  I have all of the latest drivers and updates installed via a clean install.   Put simply, my computer is now completely unable to perform the most basic tasks that seem to be gpu related without slowing to a crawl and shutting itself off.  This includes very old games, new games, benchmarks, and even python rendering medium to large images.   Please please advise some tests I can do to see if this is a software issue.  I work a very very very hard job and this computer is my lifeline, and I need it not to have this issue.

A:Lenovo Flex 4 - 1470 suddenly can't run basic games, graphics benchmark, shuts itself off

I see that the AMD driver is indeed being used for broforce and for the horizon test, and that the GPU usage shoots to 100% and the gpu gets to over 100C instantly (within 5 seconds).   Hardware or software issue, thoughts?

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RELEVANCY SCORE 69.6

I bought the Flex 4 1470 2-in-1 14"  in July 2016 and today when I turned it on I got a pop-up and something to the effect that I had Lenovo critical updates and did I want to install them. I didn't know what they were but thought they were needed for my Flex, I clicked OK. Then I got another pop-up saying something to the effect that the binaries would change for yoga and some other machines, but it didn't mention my Flex and so I answered NO to the download.Does anyone know what this was all about and whether I needed those critical update/downloads?And if I do need them, how do I now get them?This is all very confusing to us senior citiens and these random pop-ups.Please help me if you can.

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RELEVANCY SCORE 68.8

I have a flex 5 1470 81C9 with i5-8250.  I just reinstalled win 10 from scratch but forgot to copy out the default lenovo wallpaper.. Much appreciated if someone can go to their windows/web/wallpaper/lenovo and copy the wallpaper file out and share it with me on here.  Thanks!

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RELEVANCY SCORE 68.8

I bought the flex pad 4- 1470 March 3rd and have used it a hand full of times. However I tried charging it last night and it would not charge. I looked a videos and other forums as they have not helped me. I'm unaware if it's the charger itself or the actual battery. 

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RELEVANCY SCORE 68.8

I have a flex4  1470. when i fold it back and use it as a tablet, the keyboard and touchpad are not disabled. f6 also does not disable the touchpad. its pretty much useless folded back as a tablet. i have run a driver check and it says everything is up to date. i have uninstalled the touchpad driver and reinstalled, but it doesnt help. its very annoying and i bought this to use primarily as a tablet, but now i cant. 

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RELEVANCY SCORE 68.8

I can't believe that Lenovo would have a Laptop PC which has no CD/DVD and not provide the ability to boot from a USB.When I boot with Shift and reach options, I select UEFI USB and get the following message:System does not have any USB  boot option........Please prove me wrong and tell me how to do it.PeteP.S. (Am IT for small PC install and repair business)

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RELEVANCY SCORE 68

Hi everyone. I'm new in this community. I've been using my brand new Lenovo Flex 3 1470 for a couple of months and everything was running smoothly, i was ver happy with it.I decieded to extend the antivirus coverage for a year (i had a warning of license expiracy for a couple of weeks) and after that, and all of a sudden, my TouchPad stopped working.I'm using Windows 10.PS: I live in Argentina, so no matter how hard I try, Online Support and Phone Support won't give me any possible solution other that flying back to US (where i got my computer) and have it replaced there. (that won't happen). I really need some help trying to fix this by myself. I re-installed ELAN drivers dozens of time with no success.Help me, please!ThxFranco

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RELEVANCY SCORE 68

I have Update the BIOS in following version.0VCN29WW(V1.13)30 Jan 2018It take 2 Times boot Up ,  to Run the OS.  (After i press Novo buttom it boot up 1st showing lenovo,  then goes into black screen then again bootup for 2nd time to run os.)For Details Kindly open the Given Link for Videos.Any Solution PleaseEven Ubale To Go to BIOS Setting , after pressimg Key (F2 , FN + F2 )  https://www.youtube.com/watch?v=uVKWXJqwje4 





Kumar GurungIT SupportMEGAtechFor Complet Tech Solution3rd Floor, Kings Way TowerKings Way, Ghantaghar, KathmanduPh.: 01-4233900, 4233466,4233501Fax :- 01-4233745Contact :- 9841829751

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RELEVANCY SCORE 68

I?m trying to use a Lenovo flex 3 1470 model 80jk0028us as more of a desktop and I?m encountering a couple of issues. I would like to know if it?s possible to boot the system with the top closed. Also I?m using an LG 34? monitor (34UM68) monitor and when I boot windows 10, with the top open, it doesn?t display in the full monitor size. If I restart windows, it then comes up full screen.   What I?m trying to accomplish is a desktop where I can press the power button on the closed lid Flex 3 and have it boot up windows in a full screen display. All help is welcome. Thanks!
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 68

can anyone tell me how to access the memory on the latest flex ideapad 1470. I can get the bottom cover off, but i cannot find the memory slot. Is it encased in the silver square device? Any help would be appriciated

A:Flex 4 Ideapad 1470 memory

Hello and welcome,
 
Page 41 of the Hardware Maintenance Manual - Notebook should help.
 
Z.

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RELEVANCY SCORE 68

I?m trying to use a Lenovo flex 3 1470 model 80jk0028us as more of a desktop and I?m encountering a couple of issues. I would like to know if it?s possible to boot the system with the top closed. Also I?m using an LG 34? monitor (34UM68) monitor and when I boot windows 10, with the top open, it doesn?t display in the full monitor size. If I restart windows, it then comes up full screen.   What I?m trying to accomplish is a desktop where I can press the power button on the closed lid Flex 3 and have it boot up windows in a full screen display. All help is welcome. Thanks!
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 68

I have a new Flex 4 1470 Flex pad; a number of problems with it, but the biggest is that I cannot disable the touchpad when a mouse is plugged into USB port. Note, I have already tried the following: -the F6 key does not disable touchpad, as manual says it should;-checking "disable when mouse connected" in control panel does nothing;-uninstalling ELAN touchpad driver w/o deleting driver does nothing;-uninstalling ELAN touchpad driver AND deleting driver does nothing; I get message to reboot computer, and I do that, but the driver refuses to be deleted; its always there again;-I've updated ELAN driver so that it is most current available, per Lenovo and Elan sites. Other oddities, like the windows screen saver/timeout feature does not work, either.

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RELEVANCY SCORE 68

Hello, I am attempting to connect my Leap Motion to this laptop. However, it seems like the USB ports are not producing enough power as the Leap Motion keeps telling me to reconnect every so often. I have tried it with a total of 3 other different laptops and the Leap Motion runs normal. Any suggestions? Is there a way to check exactly how much power my ports are passing throuhg? Or Has this happened to someone? The leap motion requires usb 2.0 ports +..  I am confused as why this laptop is having issues. Anything helps. Thank you, Abi

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RELEVANCY SCORE 68

I had this problem when I first bought the computer and downloaded Windows 10.  I had a Lenovo customer support person remote access and couldn't fix it.  The computer fixed it self, I'm assuming through an update and it worked last month, but I went to use it yesterday and it shows a gray background with a slash through the camera icon.  I have checked the privacy settings and the camera is set to on. Any thoughts???

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RELEVANCY SCORE 68

I have been trying to register my new Lenovo Ideapad Flex 4-1470 on the Lenovo website for nearly a wekk now.  I am stuck at the part where it asks for you to enter the Product KEY.  Now, I was under the notion that product KEYS were mainly only used for softwares.  I first thought maybe it meant the product number.  I have searched in evry forum, blog, post, search site, Lenovo app, paperwork, you name it, and can not find either of these for this laptop.  I then used the support chat on Lenovo's website and asked a CSR who proceeded to tell me that it is in fact a product "KEY' I need and that it is given to the buyer at time of purchase.  He also told me that when purchasing from the Lenovo website that it is emailed to you.  Unfortuantly, I did not purchase it from there, but at Best Buy instead.  But the CSR in  the Support Chat assured me that this "Product KEY" is required to register the laptop and it is given at time of purchase.  Can anyone help me here - is it printed on the receipt?  Maybe on the one (1) measly little folded paper that came with the laptop in the box (which I have checked about 30 times and there is nothing very useful at all on this scrawny paper) ?  And, is it me, or has Lenovo's product support gone straight down the crapper?  Seriously, no TANGIBLE product information included in the box???  And the Lenovo Apps are a joke, and bad ones at that (crickets chirpping in the back... Read more

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RELEVANCY SCORE 67.2

Has anyone successfully updated a FLEX 5 1470 to the new BIOS update? I can download it and start the utility, it goes thru the windows restard and then once it tries to install the BIOS (outside of windows environment with the BLACK screen with RED letters) it FAILS and then the next screen you press SPACE to restart the computer. Any ideas?

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