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L560 Touchpad/Trackpoint doesn't work

Q: L560 Touchpad/Trackpoint doesn't work

Hi. Suddenly touchpad stopped working. Did a windows reset, Bios update, all drivers update, disabled in bios then reboot. Every time i reboot i get code 24 error on ThinlPad ultranav device. It doesn't even work when i boot to windows pe or some other linux bootable cd. What am I doing wrong?

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RELEVANCY SCORE 200
Preferred Solution: L560 Touchpad/Trackpoint doesn't work

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 91.2

I was having responsiveness issues with the trackpad for a while, then, i open my laptop one day and it's completely unresponsive, as well has the backlit keyboard not working (the hotkey still pops up that it's "lighting up" the keyboard, but no actual lights) and the trackpoint being completely unresponsive too. I've tried:- Restarting computer- Using Lenovo's various "fixing" softwares- Looking for a keyboard firmware shortcut for enabling/disabling trackpad, (doesn't exist on this computer)- Re installing drivers (Ultranav driver refuses to install manually, "driver installation failed")- Booting on a non microsoft OS (Booted on a linux Mint installation and it still doesn't work)- Booting into BIOS and looking for "enable/disable trackpad option", That option does not exist for me.- Opening up computer and checking the physical connection, All plugged in fine. When i open the device manager in windows there is no entry for the mouse whatsoever. The touch screen and the pen both work fine. I think it all points towards a hardware issue, i can pick up another trackpad on ebay for pretty cheap, but obviously i'd like to make sure that it would actually solve the issues.  The major confusion for me is that why would faulty trackpad hardware stop the backlit keyboard from lighting up? How are the two linked? Any ideas appreciated, Thanks!

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RELEVANCY SCORE 75.6

Hi, I just bought brand new TP E460 and installed Ubuntu 16.04 on it. But unfortunatelly Trackpoint and Touchpad are not working at all. I could find drivers for Linux. Did anyone faced similar problem? Can anyone help me, please?

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RELEVANCY SCORE 75.6

Hi, the touchpad and trackpoint in my X220 notebook don't work. I've tried under Windows 7, 8, 10 x64, and Linux too, but no success. I've tried several drivers, UltraNav and Synaptics with no results. They are enabled in the BIOS (ver. 1.42). The device manager recognises the hardware as "This device is working properly." Please help.

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RELEVANCY SCORE 74.4

Buongiorno,da qualche giorno a queesta parte il mio nokebook non trova più e non riconosce più il touchpad.Ho provato a ripristnare, formattare, reinstallare il driver,... ho fatto tutto.Qualcuno può aiutarmi?Hello,my notebook don't reconise the touchpad. I have make format, re-installing driver,... everything possible.Somebody can help me?    

A:Touchpad doesn't work/Touchpad missing/Synaptic doesn't work

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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RELEVANCY SCORE 74

I just got thinkkpad T570 (512 ssd, core i7, windows 10 pro, 16 ram, UHD).Usually the movement of touchpad is perfect, when I just move the point with doing nothing.  However, when I open pictures, setting and access to websites ( even this website), touchpad, trackpoint adn mouse are getting slower, does not move seconds, and losing the cursor, and moves sort time, this happens constantly, then eventuall, the cursor keeps freezing. I tried to move touchpad, track point and mouse, moreover, typing keyboard, nothing happens. but when I turn it off, into sleepying mode, and turn on. Then it works.Is there any solution to this issue?

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RELEVANCY SCORE 72

Dear All,  My Thinkpad P52 are working fine. But after i'm updated the TrackPoint Firmware Update Utility version 07 Nov 2018 from lenovo office site, my  Touchpad and Trackpoint stoped working.  I'm retry install but same error  After restart Windows, i seen this error "PS/2 Mouse Not Detected"  I looking on this forum, and seen many people was installed this firmware got same error ! X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint : forums.lenovo....  This issue solved when Lenovo release new version to fix this error on X1 Carbon, but on Lenovo Thinkpad P52 still have error and we waiting for solutions to fix this. My Thinkpad P52 : Win 10 x64 , I7, P3000, 32GB ,1TB PCIeBIOS Version:  N2CET35W (1.18)BIOS Date:       2018-12-14Machine Type Model: 20M9CT01WW This's my log of TrackPoint-Flash Utility v1.0.0.38 (on lenovo website show this v1.0.0.4) ****************************************TrackPoint-Flash Utility v1.0.0.382018-12-22 10:41:52[10:41:52.303] IAP_MODE: TVSU_FLASH_FW[10:41:52.303] Command Line: "C:\DRIVERS\WIN\Elantech_TrackPointFW\FWUpdate.exe"[10:41:53.898] default interface: PS2[10:41:53.898] OS: 64-bit[10:41:53.929] [WARNING]: 1.6151-1.6399(0.0248) :Write 0x00 => TimeOut[10:41:53.960] IsElanTP: 1[10:41:53.960] Load image file: C:\DRIVERS\WIN\Elantech_TrackPointFW\PSG8E8_RANKA_fv11... Read more

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RELEVANCY SCORE 71.6

I have upgraded my old T410i with some extra RAM and an SSD. The system works great and fast. There is one problem. I have noticed that although my trackpoint and right and middle button (above trackpad) work like the should the left button (above trackpad) doesn't. I thought this has to work like the left mouse button or the left button under the trackpad but it doesn't. I have the latest bios version 1.45 installed and the latest drivers. I have also tried to detach the keyboard and attached it again. After that I tried to disable the trackpoint in the bios and enable it again. This doesn't help either. Maybe it is a defective key because all the other functions and keys do work. Is there something overlook? 

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RELEVANCY SCORE 69.2

Hi, this is very confused for me. Because the touchpad works, but I couldn't switch off it by the "yellow light". It means the yellow light can not be turn on. How to fix this problem?

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RELEVANCY SCORE 66.4

Hello,I have an issue whith my new X1 Carbon (G7), that my touchpad does not react immediately when I click with the phisical touchpad buttons (ie. the buttons above the touchpad). It is noticable when trying to drag&drop an item, or when trying to use the scrollbar similarly (clicking and dragging). It works well when I use the lower area of the touchpad to "click". For example: I select a file in File Explorer with a click and immediately move my fingers on the touchpad to drag it somewhere else, but it only starts to move after a short moment. It feels like the touchpad does not want to react, but then it suddenly starts to work... I thought of driver update, but Synaptics driver is not available. Maybe it's an issue with the Microsoft drivers?Does anyone else have a similar issue? Thanks

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RELEVANCY SCORE 66.4

Lenovo Vantage recommeded me to install the following update https://pcsupport.lenovo.com/uu/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... The firmware update failed with the Error Code[0x69] Since then I can no longer use both the trackpoint and the touchpad!The official firmware update completly bricked my input devices. Does anybody know how to fix this issue?

A:X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint

This seems to be an related issue: https://forums.lenovo.com/t5/ThinkPad-L-R-and-SL-series/Touchpad-not-working-after-firmware-update/t...

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RELEVANCY SCORE 63.6

Hello, To begin, sorry for my  english, it's not my native language. I have bigs problems with the touchpad of my VN7 for weeks. Indeed, at the beginning, i used my laptop and suddendly my touchpad stopped to work without reasons. When i rebooted my laptop, the touchpad worked during a few minutes then it didn't work again. I've upgraded my laptop on windows 10 and i've downloaded the last drivers but the issues were the same. Actually, the touchpad doesn't work at all even if it's detected in the control panel. I have to use my mouse to continue to use my laptop. I don't know what to do and i'm desperate. Thank you in advance for your help.  

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RELEVANCY SCORE 63.6

I have an HP ProBook with Windows 10 that the touchpad light has turned on and I don't have a cursor how do I fix. Thank you

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RELEVANCY SCORE 63.6

Hello.

I've got a VAIO VGN FE11M.
My touchpad doesn't work since yesterday.
It's really weird because I checked it in my device manager and it says that everything is okay.
Now I've reinstalled my whole computer because I thought that it doesn't work because of the drivers.
It still doesn't work.

Can anyone help me?

Screenshot of my device-manager:

A:Touchpad doesn't work!?

Weird but my problem got fixed...
I didn't know that I could deactive it anyway... D:

I just went into my BIOS and resetted all settings to their default.

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RELEVANCY SCORE 63.6

First off, I really like my P71.  It is a workhorse.  I have but 1 problem with it.  Shortly after purchasing this machine, the touch pad will not enable if I either remove my mouse, or do not have one connected.  If I boot the machine code, with out a mouse connected, it still doesn't work.  The ONLY way I can use my touchpad is to turn on the window setting that tells the touchpad to stay enabled with the mouse connected. I've tried diabling, uninstalling the software, and still nothing.  Getting quite annoying to have to remember to flip that switch if I might want to use the touchpad without the mouse somewhere.  Although i've gotten quite good at the keys to get me to that setting. Thoughts? 

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RELEVANCY SCORE 63.6

I don't get why my touchpad doesn't work when I unplug or turn off my mouse. I found all the settings. I realize I may get an answer I don't want. Download drivers etc..

I can live with this problem (unless I suddenly don't have my other laptop), especially after spending the night searching for, downloading and installing drivers for my other laptop. I was surprised to find that the windows 7 professional (my home machine is windows 7 home) didn't provide me with network and other drivers. I wasn't seeing any wireless connections. Initially I was using an internet stick and the problem wasn't visible. I take that machine out with me. I had it home last night and that's when I found the problem. And trying to get that touchpad driver had me wondering about this one. I don't use my laptop keyboard on my home machine, preferring a natural contour full keyboard I plug in, so I never deal with the touchpad, otherwise I'd be hitting it all the time, which I used to do. I am a mouse guy. If I had to to take this machine out, the touchpad thing would drive me nuts. Any thoughts?
 

A:Touchpad doesn't work

Hi Aarby,

Some computers have keyboard shortcuts which could be a separate key on the keypad or a combination of the Fn + any other Function key depending on the system model for enabling or disabling the touchpad. Since you have not mentioned the system model of your computer, some steps you may try are:

1.Go to Control Panel > Mouse > Device Settings>Click Enable (if disabled).

2.Check under Mouse Properties in Control Panel>Hardware>Mouse. There may be a check-box for Disable Touchpad/Pointing Stick when external USB mouse is present. If this is checked and you connect an external mouse to your laptop, the touchpad may be disabled.

Additionally, we recommend you check the system manual or try some of the steps mentioned in the link below.

Click on this Microsoft link to troubleshoot Mouse, touchpad, and keyboard problems in Windows: http://dell.to/1arqGvz

Hope this helps resolve the issue. Please reply if you have further queries.

Thanks & regards,
Babita G
#iworkforDell
 

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RELEVANCY SCORE 63.6

Note to Admin: I think this is the operating system itself, as I remember there have been updates inbetween (and after). If this is some sort of virus, I apologize and please move to appropriate thread.
 
On my HP PC with windows 8.1 I've always been able to just log in. The last 2 days though, the touchpad/keyboard won't react (so I can't insert my password) when I first start the computer. When I then command "restart" (with the mouse, which does work), I get the same loginscreen but this time I can use my touchpad/keyboard.
 
So this problem is manageble (just always restart after just havign started the computer ), but I would like to understand why it goes wrong at the initial start up. Any ideas?

A:Touchpad doesn't work at first

What is the make and model of this computer?
 
Have you looked in the Device Manager to see if there is a problem with the touchpad driver?

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RELEVANCY SCORE 63.6

The touchpad on my ideapad 700 has suddenly stopped working. I've done  a search on both the internet and on here and all I'm seeing is variations on "go to device manage and click here" at least part of which I cannot do as my touchpad isn't working....... How can I fix this? Without having to navigate to areas I can only get to by using my touchpad..... ThanksLee

A:Touchpad doesn't work

Maybe you disabled it by mistake. Try pressing the F6 button or Fn+F6 combination

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RELEVANCY SCORE 63.6

Hi Team, When I am using my laptop while sitting on a couch, it seems to get warm really easily and then the touchpad seems to stop working. It operates very funny and tries to change the screen size. I have to reset the Synaptics pointing devices everytime it hangs. If I keep it on a stand or hard cover, then it seems to work better and it barely hangs. Would you know as to why that happens frequently as I travel a lot and can't find a support to put in underneath everytime. Thanks for your help. Regards Sidd

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RELEVANCY SCORE 63.6

Hello everyone.

Recently, I did a clean install of Windows 7 Home Premium on my MSI GE600. At first, the touchpad behaved the way it should. But now, it is not even detected. I rebooted the laptop and it worked again. Most of the time it doesn?t work though.

I have installed the Elantech driver of the MSI site, so I?d like to know what you think the problem is and how to fix it.

Thank you so much in advance.

A:Touchpad often doesn't work

I have recently dealt with this same issue on an Asus laptop. The touchpad does not function correctly, but the issue is sporadic. A USB mouse works fine.

The first thing I needed to determine was if this was a hardware problem or a software problem (OS or Drivers).

So what I did was wait until the touchpad stopped working and then rebooted with a Linux Ubuntu USB stick connected. Booting into Ubuntu I found the touchpad still did not respond. This told me that the problem was hardware. The touchpad has to be replaced.

So that is what I would suggest. You need to know what kind of problem you are dealing with so you know in which direction to focus your efforts.

Ubuntu for USB here:
Download | Ubuntu
(You have the option to "Try It" or "Install". You just need to try it)

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RELEVANCY SCORE 62.8

I'm asking this question so i can answer it! I looked all over the net for this answer. i even ran diagnostics loaded a new driver. On and on...nothing worked. Well here is your answer:F
Look at your F keys. normally its the F7 key that controls your mouse. Hold down your Fn key and press F7 once. this will turn your mouse on and off.

A:touchpad doesn't work aspire one

Thanks fishwanda. Would just add though that different laptop models may have a different function for that key combination.

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RELEVANCY SCORE 62.8

The touchpad on my ideapad 700 has suddenly stopped working.
 
I've done  a search on both the internet and on here and all I'm seeing is variations on "go to device manage and click here" at least part of which I cannot do as my touchpad isn't working.......
 
How can I fix this? Without having to navigate to areas I can only get to by using my touchpad.....
 
ThanksLee
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Ideapad 700 - Touchpad doesn't work

Maybe you disabled it by mistake. Try pressing the F6 button or Fn+F6 combination

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RELEVANCY SCORE 62.8

I have looked at dozens of posts for this, but have as of yet not found a single solution that works. I have a Toshiba satelitte laptop running windows 7 and the touchpad scroll doesn't work at all. I have tried downloading the Alps drivers and the Synaptics, but neither of them solve this issue and it is really annoying. PLEASE HELP.

A:Touchpad scroll doesn't work

Please post your system info, ( http://www.techsupportforum.com/f104/please-read-before-posting-209061.html)

Did you just upgrade to Windows 7 or was it pre-installed?

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RELEVANCY SCORE 62.8

Hello,I bought a V5-591G-70S6 about 6 months ago and i have touchpad problem about 5 months.So, the touchpad itself and its buttons don't work completely.I am not sure but maybe this problem happend after updated the Chipset Driver to version 10.1.1.13.Also i have a critical update which i couldn't install: "Update Firmware v1.17 to improve touchpad performance". it's notable that I can't even find my touchpad in the Device Manager. Pictures:-  Thanks.

A:Aspire V15 Touchpad doesn't work

Try reinstalling the chipset driver, and then installing the touchpad driver.Driver: http://www.acer.com/ac/en/US/content/drivers




If I solved your problem, please click "accept as solution." If you found my post helpful, please click Kudos. it only takes a second, and I would really appreciate it! Thanks!-PMiner

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RELEVANCY SCORE 62.8

I got this laptop in 2014 (It had windows 8 or 8.1 on it at the time ofc) Then I upgraded to windows 10 and for about a year it was fine but then it broke for unrelated reasons. Not hardware reasons though. And I forgot about it, then I decided to install Linux mint to it and it worked fine. Then I decide to go back to windows 10 and the touchpad didn't work. So I went to linux again. Repeat x5 and now I'm at #6 and it still doesn't work! And it works on linux perfectly!

A:Touchpad doesn't work on Windows 10

Also I have tried download the Synaptics drivers but it doesn't work

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RELEVANCY SCORE 62.8

Since a few days my touchpad doesn't work proper. In this case I need to restart my X1 (2nd Gen) a few times until it works.I already installed all the drivers from the Lenovo Site. Also the companion App shows that all drivers are up to date.When i enter the mouse menu the right side with the touchpad is grey and i can not activate the touchpad.The trackpoint and also the "hardware" button on the touchpad works at all time. Any idea what it can be?

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RELEVANCY SCORE 62.8

Cannot use touchpad and keypad at the same time. Shift keys are the only keys I can use at the same time as touchpad. Everytime I diable smartsense it turns itself back on when I go back into settings. This doesn't matter as it does not work anyway, it continues to disable touchpad when using keypad regardless of smartsense being on or off.   Also changed general settings so there is no delay and toucpad is always on, doesnt make a differnce either way. 

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RELEVANCY SCORE 62.8

Sometimes, my touchpad doesn't work after waking it from sleep or turning it on. I have to plug in a mouse to move the cursor, however even with the mouse plugged in, the touchpad doesn't work. I already sent the computer to Lenovo and they updated drivers. Also, if the touchpad isn't working, the trackpoint doesn't work as well. Any ideas? Thanks.

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RELEVANCY SCORE 62.8

I just bought a Dell Latitude XT and installed windows vista Ultimate on it.
Every time i shutdown; put it on standby; hibernate; etc... for longer than 10mins, the touch pad doesn't work. I have to use the touchscreen to navigate around. I checked the device manager when the mouse doesn't respond, and it is not listed in there. After i reboot my computer, sometimes ones or more, my mouse works again. Could anyone help me?

Thank you very much!
 

A:Touchpad doesn't work until I reboot

Firstly confirm all your drivers are up to date: Dell Drivers
 

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RELEVANCY SCORE 62.8

Hello! So yesterday morning my laptop completely shut down and I couldn't figure out what was happening. I had things to do, so I left it. When I came home, I opened it up and found out that the entire thing had been updated to Windows 10, and I don't know how since I never gave permission. Anyways, I figured there was nothing I could do so I got over it. But as the day went on, I discovered that my touchpad doesn't work whatsoever. I searched this problem and heard that I'm supposed to tick scrolling off in settings. Since then, two finger scrolling works, but NOTHING ELSE (even though all the boxes are ticked). This is very frustrating because I now can only use my laptop with a mouse, which means it's basically a computer for the time being. Please help! Thank you!

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RELEVANCY SCORE 62.8

Everytime I close the Lid, when I open it again the touchpad doesn't work. I have to restart or put the computer in to sleep in order to the touchpad start working again.  











Solved!
View Solution.

A:Touchpad doesn't work after reopen the lid.

I solved my problem! I unistaled the Synapatics PS/2 driver 19.0.12.95Thouch pad contiued to work without the driver and now I finally can close the lid and open it again and use the touchpad straight away.    

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RELEVANCY SCORE 62.8

I have a Lenovo G40-45 with synaptics touchpad. The touchpad won't work when i press a key so it's hard to play games with my laptop.The palm tracking is grayed out. Please help. Thanks.

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RELEVANCY SCORE 62.8

Hello, My touchpad suddenly ceased to work. I did have a talk with lenovo support.After the driver installation didn?t help,I was advised to do hard reset to the factory settings of my laptop. Still after the reset, my touch pad doesn?t work. It is ?enabled? but the windows settings don?t include touchpad (attached Lenovo vantage, windows device settings, device manager images).   I tried of course to install again the drivers from lenovo website or using lenovo vontage, and there are no positive results. I would be happy to get support. 

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RELEVANCY SCORE 62.4

I just replaced the hard drive in my dad's Dell Inspiron N5050. I put the laptop back together, and now the touchpad doesn't work. I tried plugging the cable in multiple ways, but I can't get it to work. I've attached photos. What am I doing wrong?


Thanks!
 

A:Put Laptop Back Together; Now Touchpad Doesn't Work

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RELEVANCY SCORE 62.4

Touchpad on my T470p with Windows 10 Pro doesn't work. Buttons are working and driver is updated with the newest version but can't find any button that works in combination with Fn button for enabling off touchpad.

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RELEVANCY SCORE 62.4

reinstalled windows 8.1 fresh and now touchpad wont work. it's not found by windows and installing the drivers won't help.I installed all intel and chipset drivers as well as the elantech driver and nothing works. It only detect the touchpad when in bios touchpad is set to basic and not advanced.Please Help Thank You.

A:touchpad doesn't work unless i put in basic mode t...

keithrichjr23,
 
Sorry to hear that you are experiencing issues with a fresh install of the operating system. Which unit are you referring to so we can try and narrow this down a bit?
 
Also, did you reinstall using the internal media or recovery software you made or purchased from Acer, or did you install a non-OEM copy?

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RELEVANCY SCORE 62.4

Can somebody please help me? This is driving me nuts. 
 
For about a week maybe more, I cannot get the laptop screen to scroll when I use my touchpad.
 
I have Windows 8, 32bit operating system. I use Google Chrome browser, and my computer had/has Synaptics Device Driver on it. I went into the control panel Mouse section and I get this pop up message (attached). I am not sure if I can uninstall this because I don't know if my mouse won't work at all? I tried installing the driver again, but I don't know if that did anything?
 
I don't really know anything about this and would be grateful if somebody would help.

A:Laptop Touchpad Scroll Doesn't Work

Do you have an external mouse that you can connect?
The operating system should recognize it and allow you to do the necessary repairs for the touchpad
Keep us posted

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RELEVANCY SCORE 62.4

Hi! I bought yesterday a new Acer V3-111P. I tried to install windows 8.1 and at the beggining of the install my touchpad didn't work. My screentouch is working pretty well, so I installed windows 8.1. I've tried other touchpad drivers too, but my touchpad still won't work. Anybody has idea why it isn't working? Thanks hopefully

A:Acer V3-111P touchpad doesn't work

Which touchpad drivers did you install? Make and version number? Thanks Jack E/NJ

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RELEVANCY SCORE 62.4

My touchpad has suddenly stopped working. I had the laptop on sleep mode for a few hours and when I came back the touchpad wasn't working.. The touchpad had a habbit of deaktivating itself for no reason but now it is activated and not working. Highly annoying!

I wanted to download the driver again to reinstall it but it is not listed under the driver section for my laptop??

Any ideas?

A:Touchpad doesn't work on my Satellite Pro L870-18G

Found the driver and reinstalled it. No luck

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RELEVANCY SCORE 62.4

Yes, this is another "my touchpad is dead after W10 Anniversary update" topic, but since i have a E 13 series laptop, i thing i should start a new oneWell, more or less, it's like for the R and S series, i have a ES1-311-P3V7, here's my situation:- Upgraded from 8 to 10 last year- After the update, touchpad didnt work,but as we know, i just had to upgrade my bios to 1.11 and synaptic driver.. So evertything went ok, touchpad was ok EVEN IN ADVANCED MODE (BIOS), SO I COULD USE GESTURES.- Yesterday my acer upgraded itself without telling me anything (thanks for that microsoft, but the way....) and BAM! It all want like last year, touchpad dead. Yes, if in BIOS i set the tochpad in BASIC, it works but common, this is not really a solution.Of course at first i thought Acer already delivered a new driver or bios for this anniversay update so i checked Acer site and nothig, drivers page shows the same 2015 drivers, nothing new...just to be sure, i re-installed everything (BIOS, synaptic driver, I/O drivers...) like last year but nothing...So what now? I heard in other forums guys contacted Acer and the answer is "You have to wait Microsoft to fix it"....common! And plus, it's my understanding that now we have just 10 days to roll back to previus build, after that we won't have the option in settings anymore. I reaaaaly dont want to format and stay in previus W10

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RELEVANCY SCORE 62.4

would be great if the right click on my synaptic touchpad worked. Was fine until I moved from win7 to win 10.

A:right click on my synaptic touchpad doesn't work

If the touchpad works (not defective), and only started the behavior since moving to 10, then I would guess it is a problem with the touchpad driver.

It could be due to the wrong driver being installed, a corrupted driver installation, or a driver conflict.
Since the generic Windows 10 touchpad driver seems to work well with Synaptics hardware for most folks, we can start with a bad driver install.

The first thing to try is to go into Device Manager and uninstall the touchpad. If asked to remove the driver also, do so. Then restart the laptop and the touchpad will be reinstalled with the same driver. Test.

Otherwise, go to the laptop manufacturer's website and find the most recent driver offered there for your touchpad. Try and install that driver and test.

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RELEVANCY SCORE 62.4

Touchpad on my T470p with Windows 10 Pro doesn't work. Buttons are working and driver is updated with the newest version but can't find any button that works in combination with Fn button for enabling off touchpad.

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RELEVANCY SCORE 62.4

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Professional , 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce 9800M GS, 512 Mb
Hard Drives: C: Total - 51199 MB, Free - 13667 MB; D: Total - 194559 MB, Free - 130069 MB;
Motherboard: ASUSTeK Computer Inc. , G50VT , 1.0 , BSN12345678901234567
Antivirus: Microsoft Security Essentials, Updated and Enabled
Occasionally, my laptop's touchpad won't work on start-up. This does not happen all the time, it appears to happen every other boot. I can plug a USB mouse at any moment and have that work fine. This also only happens on Windows 7 from what I can tell, as I dual-boot with Ubuntu and Ubuntu has never given me this problem before. I can also use safe mode with Windows 7 and have the touchpad function fine all the time.

If I look into the device manager when the touchpad is unresponsive, it will say that the PS/2 mouse failed to start.

I've updated it to the most recent driver as found here:
http://www.synaptics.com/support/drivers

But this problem still persists. Any ideas how I can figure out what's wrong?
 

A:Mouse / Touchpad doesn't work on startup

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RELEVANCY SCORE 62.4

On my Toshiba Satellite L635 laptop, the touchpad is not working anymore.
The usual function key (Fn+F9) to activate/deactivate the touchpad doesn't change anything as well as the small button in front of the touchpad.
I checked the driver in the device manager and the touchpad driver in located in the hidden devices with the following error:

"This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)."

I checked in the BIOS and the touchpad is activated
I tried to deinstall the driver and reinstall it from toshiba website with no sucess
Thanks in advance for any help
 

A:Touchpad Doesn't Work on Toshiba Laptop

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RELEVANCY SCORE 62.4

First at all, sorry for my bad English.

I have a Toshiba Satellite Pro C50-A-153, the problem is his Touch pad, doesn't work correctly, the mouse doesn't move and when i move the finger on the pad, it seems like if i were rolling the bar "or the mouse wheel".

Sometimes, the "mouse" works correctly for a 20seconds, and after, again the same. External mouse works fine.

There's not the problem of "Fn" functions. I tried to shutdown, put off the battery and press the power button for 50seconds. I tried too to uninstall the Drivers from the Touchpad, and i think i have tried to change all the properties on the "Control Panel - Mouse".

Anybody can help me with that?

Thank you.

A:Satellite Pro C50-A-153 - Touchpad doesn't work correctly

On most Toshiba notebooks is installed Synaptics touchpad driver. With this driver there are available additional touchpad settings. try please to change these settings and disable all functions that you don?t need.

How to do this you can read on https://aps2.toshiba-tro.de/kb0/HTD3101Z30000R01.htm

Check it out.

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